2025-03-16T23:54:17.621532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742169257621,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896850944,\"uptime\":1988986.1,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23905490,\"nice\":14740,\"sys\":3193420,\"idle\":1957045170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23932700,\"nice\":15080,\"sys\":3197730,\"idle\":1956707020,\"irq\":0}}],\"eventLoopStats\":{\"min\":255,\"max\":30028,\"num\":3,\"sum\":60019}}}"} 2025-03-16T23:54:17.621616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742169257621,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:00:17.773772+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742169617773,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884505600,\"uptime\":1989346.25,\"totalMem\":4018159616,\"loadavg\":[0.28,0.19,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23924190,\"nice\":14780,\"sys\":3196950,\"idle\":1957380370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1742169987229,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Redis client ready"} 2025-03-17T00:09:17.961532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742170157961,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878529536,\"uptime\":1989886.44,\"totalMem\":4018159616,\"loadavg\":[0.02,0.07,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23947540,\"nice\":14780,\"sys\":3198370,\"idle\":1957894650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742170398065,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883076096,\"uptime\":1990126.54,\"totalMem\":4018159616,\"loadavg\":[0.06,0.06,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23949510,\"nice\":14780,\"sys\":3198660,\"idle\":1958132040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24014590,\"nice\":15130,\"sys\":3203180,\"idle\":1957754380,\"irq\":0}}],\"eventLoopStats\":{\"min\":148,\"max\":30030,\"num\":3,\"sum\":60015}}}"} 2025-03-17T00:13:18.065617+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742170398065,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:16:18.129618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742170578129,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885427200,\"uptime\":1990306.6,\"totalMem\":4018159616,\"loadavg\":[0.06,0.04,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23951200,\"nice\":14780,\"sys\":3198930,\"idle\":1958309750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879049728,\"uptime\":1990486.66,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23953000,\"nice\":14780,\"sys\":3199180,\"idle\":1958487390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24017620,\"nice\":15130,\"sys\":3203630,\"idle\":1958110110,\"irq\":0}}],\"eventLoopStats\":{\"min\":149,\"max\":30024,\"num\":3,\"sum\":60027}}}"} 2025-03-17T00:19:18.181636+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742170758181,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:24:18.293554+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171058293,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882834432,\"uptime\":1990786.77,\"totalMem\":4018159616,\"loadavg\":[0.07,0.05,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23955840,\"nice\":14780,\"sys\":3199610,\"idle\":1958783900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24020340,\"nice\":15130,\"sys\":3203980,\"idle\":1958406640,\"irq\":0}}],\"eventLoopStats\":{\"min\":115,\"max\":30014,\"num\":3,\"sum\":60028}}}"} 2025-03-17T00:24:18.293661+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171058293,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:25:18.305565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171118305,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2881433600,\"uptime\":1990846.78,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23956360,\"nice\":14780,\"sys\":3199710,\"idle\":1958843120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873815040,\"uptime\":1991206.87,\"totalMem\":4018159616,\"loadavg\":[0.06,0.41,0.25],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23991420,\"nice\":14780,\"sys\":3218780,\"idle\":1959148130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24055170,\"nice\":15130,\"sys\":3223860,\"idle\":1958770750,\"irq\":0}}],\"eventLoopStats\":{\"min\":135,\"max\":30024,\"num\":3,\"sum\":60028}}}"} 2025-03-17T00:31:18.397668+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171478397,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:34:18.433579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171658433,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873118720,\"uptime\":1991386.91,\"totalMem\":4018159616,\"loadavg\":[0,0.22,0.2],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23992690,\"nice\":14780,\"sys\":3218990,\"idle\":1959326090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24056370,\"nice\":15130,\"sys\":3224060,\"idle\":1958948910,\"irq\":0}}],\"eventLoopStats\":{\"min\":133,\"max\":30030,\"num\":3,\"sum\":60000}}}"} 2025-03-17T00:34:18.433638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171658433,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:38:08.795520+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888795,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Received kafka message with key: 13054fa1-b6e2-45d6-8afe-0c7523384b29"} 2025-03-17T00:38:08.795743+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171888795,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"} 2025-03-17T00:38:08.795784+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888795,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T00:38:08.781Z\",\"user\":{\"id\":\"04bc90bb-223a-4af7-8f24-095137150138\",\"email\":\"jakkaldevi@salesforce.com\",\"active\":true,\"name\":\"Jagruthi Akkaldevi\",\"firstName\":\"Jagruthi\",\"lastName\":\"Akkaldevi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000040HMjYAM\",\"slackUserId\":\"U0329QR7H0W\",\"createdBy\":\"jakkaldevi@salesforce.com\",\"modifiedBy\":\"jakkaldevi@salesforce.com\",\"createdAt\":\"2022-06-29T02:42:05.592Z\",\"modifiedAt\":\"2022-06-29T02:42:05.592Z\"},\"incident\":{\"id\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"slackChannel\":{\"id\":\"C08J0HPF5H9\",\"name\":\"icc-73095026\"},\"subject\":\"CP SRE Incident\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Priyanka Sharma in #sr for NA208\",\"detectedTime\":\"2025-03-17T00:25:49.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-17T00:26:10.551Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/hbh-zkju-hsu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-207-613-8053, pin: 347526838; \\nFind numbers in more regions on https://tel.meet/hbh-zkju-hsu?pin=7765220428500, pin: 7765220428500\\n\"},\"roles\":[{\"createdAt\":\"2025-03-17T00:26:10.551Z\",\"modifiedAt\":\"2025-03-17T00:26:10.551Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"80955e31-ab05-4427-add9-3a093398312f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"ad04ea4c-799b-4b6e-a952-344bb4b1e4a7\",\"email\":\"psharma2@salesforce.com\",\"active\":true,\"name\":\"Priyanka Sharma\",\"firstName\":\"Priyanka\",\"lastName\":\"Sharma\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001oiQHYAY\",\"slackUserId\":\"U02L4D3SB9A\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"psharma2@salesforce.com\",\"createdAt\":\"2022-03-03T06:58:10.326Z\",\"modifiedAt\":\"2022-03-03T06:59:00.333Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-17T00:26:10.551Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73095026\",\"caseRecordId\":\"500EE00001Ty0FFYAZ\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/M8S4Ap02KbIu\",\"engagedAt\":\"2025-03-17T00:26:23.518Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T00:26:29.963Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vz52a-x2dxsv-vf011-7nbutb-1742171888503\",\"client\":\"icc-ui\"}"} 2025-03-17T00:38:08.795808+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888795,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-17T00:38:08.795852+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888795,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-17T00:38:08.795946+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171888795,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:38:08.795985+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888795,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Received JSON event: 13054fa1-b6e2-45d6-8afe-0c7523384b29 - icc-usd-resource-deleted"} 2025-03-17T00:38:08.795986+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171888795,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."} 2025-03-17T00:38:08.795998+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171888795,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Event 13054fa1-b6e2-45d6-8afe-0c7523384b29 - icc-usd-resource-deleted correctly routed"} 2025-03-17T00:38:08.817305+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888817,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Received kafka message with key: 13054fa1-b6e2-45d6-8afe-0c7523384b29"} 2025-03-17T00:38:08.817513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171888817,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"} 2025-03-17T00:38:08.817550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888817,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T00:38:08.809Z\",\"user\":{\"id\":\"04bc90bb-223a-4af7-8f24-095137150138\",\"email\":\"jakkaldevi@salesforce.com\",\"active\":true,\"name\":\"Jagruthi Akkaldevi\",\"firstName\":\"Jagruthi\",\"lastName\":\"Akkaldevi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000040HMjYAM\",\"slackUserId\":\"U0329QR7H0W\",\"createdBy\":\"jakkaldevi@salesforce.com\",\"modifiedBy\":\"jakkaldevi@salesforce.com\",\"createdAt\":\"2022-06-29T02:42:05.592Z\",\"modifiedAt\":\"2022-06-29T02:42:05.592Z\"},\"incident\":{\"id\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"slackChannel\":{\"id\":\"C08J0HPF5H9\",\"name\":\"icc-73095026\"},\"subject\":\"CP SRE Incident\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Priyanka Sharma in #sr for NA208\",\"detectedTime\":\"2025-03-17T00:25:49.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-17T00:26:10.551Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/hbh-zkju-hsu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-207-613-8053, pin: 347526838; \\nFind numbers in more regions on https://tel.meet/hbh-zkju-hsu?pin=7765220428500, pin: 7765220428500\\n\"},\"roles\":[{\"createdAt\":\"2025-03-17T00:26:10.551Z\",\"modifiedAt\":\"2025-03-17T00:26:10.551Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"80955e31-ab05-4427-add9-3a093398312f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"ad04ea4c-799b-4b6e-a952-344bb4b1e4a7\",\"email\":\"psharma2@salesforce.com\",\"active\":true,\"name\":\"Priyanka Sharma\",\"firstName\":\"Priyanka\",\"lastName\":\"Sharma\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001oiQHYAY\",\"slackUserId\":\"U02L4D3SB9A\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"psharma2@salesforce.com\",\"createdAt\":\"2022-03-03T06:58:10.326Z\",\"modifiedAt\":\"2022-03-03T06:59:00.333Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-17T00:26:10.551Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73095026\",\"caseRecordId\":\"500EE00001Ty0FFYAZ\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/M8S4Ap02KbIu\",\"engagedAt\":\"2025-03-17T00:26:23.518Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T00:26:29.963Z\"},\"eventObj\":[],\"requestId\":\"vz52a-x2dxsv-vf011-7nbutb-1742171888503\",\"client\":\"icc-ui\"}"} 2025-03-17T00:38:08.817564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888817,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-17T00:38:08.817604+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888817,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-17T00:38:08.817687+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171888817,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:38:08.817688+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171888817,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Received JSON event: 13054fa1-b6e2-45d6-8afe-0c7523384b29 - icc-usd-resource-created"} 2025-03-17T00:38:08.817688+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171888817,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."} 2025-03-17T00:38:08.817702+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171888817,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Event 13054fa1-b6e2-45d6-8afe-0c7523384b29 - icc-usd-resource-created correctly routed"} 2025-03-17T00:38:13.913368+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893913,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Received kafka message with key: 13054fa1-b6e2-45d6-8afe-0c7523384b29"} 2025-03-17T00:38:13.913449+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171893913,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"} 2025-03-17T00:38:13.913459+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893913,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T00:38:13.514Z\",\"user\":{\"id\":\"04bc90bb-223a-4af7-8f24-095137150138\",\"gusUserId\":\"005EE0000040HMjYAM\",\"slackUserId\":\"U0329QR7H0W\",\"name\":\"Jagruthi Akkaldevi\",\"email\":\"jakkaldevi@salesforce.com\"},\"incident\":{\"id\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"slackChannel\":{\"id\":\"C08J0HPF5H9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Ty0FFYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-17T00:38:13.514Z\",\"recordId\":\"500EE00001Ty0FFYAZ\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"caseNumber\":\"73095026\"},\"changes\":{}}"} 2025-03-17T00:38:13.913462+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893913,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-17T00:38:13.913533+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893913,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-17T00:38:13.913613+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171893913,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:38:13.913614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893913,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Received JSON event: 13054fa1-b6e2-45d6-8afe-0c7523384b29 - icc-gus-response"} 2025-03-17T00:38:13.913902+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171893913,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."} 2025-03-17T00:38:13.913903+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893913,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13054fa1-b6e2-45d6-8afe-0c7523384b29 - value: [object Promise]"} 2025-03-17T00:38:13.915092+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893914,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Start routing Incident to CI for docId QWCAAANuCF5 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[77,111,110,44,32,49,55,32,77,97,114,32,50,48,50,53,32,48,48,58,51,56,58,49,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-17T00:38:13.514Z\\\",\\\"user\\\":{\\\"id\\\":\\\"04bc90bb-223a-4af7-8f24-095137150138\\\",\\\"gusUserId\\\":\\\"005EE0000040HMjYAM\\\",\\\"slackUserId\\\":\\\"U0329QR7H0W\\\",\\\"name\\\":\\\"Jagruthi Akkaldevi\\\",\\\"email\\\":\\\"jakkaldevi@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13054fa1-b6e2-45d6-8afe-0c7523384b29\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J0HPF5H9\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Ty0FFYAZ\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-17T00:38:13.514Z\\\",\\\"recordId\\\":\\\"500EE00001Ty0FFYAZ\\\",\\\"incidentId\\\":\\\"13054fa1-b6e2-45d6-8afe-0c7523384b29\\\",\\\"caseNumber\\\":\\\"73095026\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-17T00:38:13.514Z\",\"user\":{\"id\":\"04bc90bb-223a-4af7-8f24-095137150138\",\"gusUserId\":\"005EE0000040HMjYAM\",\"slackUserId\":\"U0329QR7H0W\",\"name\":\"Jagruthi Akkaldevi\",\"email\":\"jakkaldevi@salesforce.com\"},\"incident\":{\"id\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"slackChannel\":{\"id\":\"C08J0HPF5H9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Ty0FFYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-17T00:38:13.514Z\",\"recordId\":\"500EE00001Ty0FFYAZ\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"caseNumber\":\"73095026\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-17T00:38:13.514Z\",\"user\":{\"id\":\"04bc90bb-223a-4af7-8f24-095137150138\",\"gusUserId\":\"005EE0000040HMjYAM\",\"slackUserId\":\"U0329QR7H0W\",\"name\":\"Jagruthi Akkaldevi\",\"email\":\"jakkaldevi@salesforce.com\"},\"incident\":{\"id\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"slackChannel\":{\"id\":\"C08J0HPF5H9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Ty0FFYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-17T00:38:13.514Z\",\"recordId\":\"500EE00001Ty0FFYAZ\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"caseNumber\":\"73095026\"},\"changes\":{}}}"} 2025-03-17T00:38:13.915094+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893914,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: QWCAAANuCF5"} 2025-03-17T00:38:13.915094+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893914,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId QWCAAANuCF5"} 2025-03-17T00:38:13.915094+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893914,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id 13054fa1-b6e2-45d6-8afe-0c7523384b29 and docId QWCAAANuCF5"} 2025-03-17T00:38:13.915095+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893914,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 13054fa1-b6e2-45d6-8afe-0c7523384b29, docId QWCAAANuCF5, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-17T00:38:13.514Z\",\"recordId\":\"500EE00001Ty0FFYAZ\",\"incidentId\":\"13054fa1-b6e2-45d6-8afe-0c7523384b29\",\"caseNumber\":\"73095026\"}"} 2025-03-17T00:38:13.915096+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893915,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13054fa1-b6e2-45d6-8afe-0c7523384b29-gus-casenumber - value: [object Promise]"} 2025-03-17T00:38:13.915976+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171893915,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 13054fa1-b6e2-45d6-8afe-0c7523384b29, docId QWCAAANuCF5, caseNumber 73095026"} 2025-03-17T00:38:13.915976+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171893915,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-reporting","msg":"Event 13054fa1-b6e2-45d6-8afe-0c7523384b29 - icc-gus-response correctly routed"} 2025-03-17T00:39:18.541563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742171958541,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876411904,\"uptime\":1991687.02,\"totalMem\":4018159616,\"loadavg\":[0.01,0.11,0.15],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23995240,\"nice\":14780,\"sys\":3219300,\"idle\":1959622710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24058670,\"nice\":15130,\"sys\":3224320,\"idle\":1959245650,\"irq\":0}}],\"eventLoopStats\":{\"min\":181,\"max\":30010,\"num\":3,\"sum\":60028}}}"} 2025-03-17T00:39:18.541659+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742171958541,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:40:18.569574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742172018569,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871566336,\"uptime\":1991747.04,\"totalMem\":4018159616,\"loadavg\":[0.11,0.12,0.15],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23995620,\"nice\":14780,\"sys\":3219360,\"idle\":1959682060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870222848,\"uptime\":1992587.35,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24003620,\"nice\":14780,\"sys\":3220340,\"idle\":1960512200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24066070,\"nice\":15130,\"sys\":3225460,\"idle\":1960135060,\"irq\":0}}],\"eventLoopStats\":{\"min\":135,\"max\":30027,\"num\":3,\"sum\":60025}}}"} 2025-03-17T00:54:18.877647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742172858877,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T00:58:18.957574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742173098957,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871328768,\"uptime\":1992827.43,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24005520,\"nice\":14780,\"sys\":3220600,\"idle\":1960749630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24068030,\"nice\":15130,\"sys\":3225720,\"idle\":1960372320,\"irq\":0}}],\"eventLoopStats\":{\"min\":124,\"max\":30026,\"num\":3,\"sum\":60020}}}"} 2025-03-17T00:58:18.957649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742173098957,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T01:00:19.013585+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742173219013,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871865344,\"uptime\":1992947.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24006560,\"nice\":14780,\"sys\":3220720,\"idle\":1960868330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871607296,\"uptime\":1993067.53,\"totalMem\":4018159616,\"loadavg\":[0,0,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24007550,\"nice\":14780,\"sys\":3220850,\"idle\":1960987000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24069580,\"nice\":15130,\"sys\":3226030,\"idle\":1960609740,\"irq\":0}}],\"eventLoopStats\":{\"min\":75,\"max\":30028,\"num\":3,\"sum\":60014}}}"} 2025-03-17T01:02:19.057632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742173339057,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T01:07:19.177564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742173639177,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889850880,\"uptime\":1993367.65,\"totalMem\":4018159616,\"loadavg\":[0.14,0.09,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24010480,\"nice\":14780,\"sys\":3221310,\"idle\":1961283250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24072240,\"nice\":15130,\"sys\":3226560,\"idle\":1960905750,\"irq\":0}}],\"eventLoopStats\":{\"min\":51,\"max\":30026,\"num\":3,\"sum\":60029}}}"} 2025-03-17T01:07:19.177642+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742173639177,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T01:11:19.269549+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742173879269,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885935104,\"uptime\":1993607.74,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24012450,\"nice\":14780,\"sys\":3221590,\"idle\":1961520610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1742176160181,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T01:50:20.213579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742176220213,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885238784,\"uptime\":1995948.69,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24032250,\"nice\":14780,\"sys\":3224390,\"idle\":1963833250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742176880461,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884841472,\"uptime\":1996608.94,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24036950,\"nice\":14780,\"sys\":3225140,\"idle\":1964486410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24098170,\"nice\":15130,\"sys\":3230360,\"idle\":1964108500,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29978,\"num\":14,\"sum\":60007}}}"} 2025-03-17T02:01:20.461645+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] 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Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24040370,\"nice\":14780,\"sys\":3225660,\"idle\":1964901820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24101400,\"nice\":15130,\"sys\":3230840,\"idle\":1964523690,\"irq\":0}}],\"eventLoopStats\":{\"min\":25,\"max\":30015,\"num\":3,\"sum\":60018}}}"} 2025-03-17T02:08:20.633678+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742177300633,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:10:39.463226+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742177439463,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T02:10:39.464724+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742177439464,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Redis client ready"} 2025-03-17T02:14:20.765573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742177660765,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884067328,\"uptime\":1997389.24,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24043380,\"nice\":14780,\"sys\":3226120,\"idle\":1965257900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24103980,\"nice\":15130,\"sys\":3231320,\"idle\":1964879880,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30006,\"num\":3,\"sum\":60016}}}"} 2025-03-17T02:14:20.765623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742177660765,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:15:20.785608+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742177720785,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884132864,\"uptime\":1997449.26,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24043840,\"nice\":14780,\"sys\":3226180,\"idle\":1965317170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24104500,\"nice\":15130,\"sys\":3231400,\"idle\":1964939110,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30020,\"num\":3,\"sum\":60018}}}"} 2025-03-17T02:15:20.785713+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742177720785,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:20:41.390595+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178041390,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T02:20:41.391914+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178041391,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Redis client ready"} 2025-03-17T02:23:20.961566+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178200961,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879188992,\"uptime\":1997929.44,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24048350,\"nice\":14780,\"sys\":3226690,\"idle\":1965791130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24108370,\"nice\":15130,\"sys\":3231960,\"idle\":1965413410,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30029,\"num\":3,\"sum\":60027}}}"} 2025-03-17T02:23:20.961626+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178200961,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:26:21.033582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178381033,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2875781120,\"uptime\":1998109.51,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24049880,\"nice\":14780,\"sys\":3226940,\"idle\":1965968980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24110130,\"nice\":15130,\"sys\":3232130,\"idle\":1965591290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29972,\"num\":13,\"sum\":60016}}}"} 2025-03-17T02:26:21.033709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178381033,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:32:21.201561+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178741201,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878586880,\"uptime\":1998469.68,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24052560,\"nice\":14780,\"sys\":3227300,\"idle\":1966325160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24113120,\"nice\":15130,\"sys\":3232460,\"idle\":1965947340,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30010,\"num\":3,\"sum\":60030}}}"} 2025-03-17T02:32:21.201614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178741201,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:33:21.233610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178801233,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878132224,\"uptime\":1998529.71,\"totalMem\":4018159616,\"loadavg\":[0.16,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24053030,\"nice\":14780,\"sys\":3227380,\"idle\":1966384560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24113650,\"nice\":15130,\"sys\":3232520,\"idle\":1966006690,\"irq\":0}}],\"eventLoopStats\":{\"min\":29986,\"max\":30042,\"num\":2,\"sum\":60028}}}"} 2025-03-17T02:33:21.233641+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178801233,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:34:21.261578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178861261,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879021056,\"uptime\":1998589.74,\"totalMem\":4018159616,\"loadavg\":[0.06,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24053380,\"nice\":14780,\"sys\":3227450,\"idle\":1966444000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24114260,\"nice\":15130,\"sys\":3232580,\"idle\":1966066000,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30010,\"num\":3,\"sum\":60027}}}"} 2025-03-17T02:34:21.261633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178861261,"pid":30,"hostname":"dyno-f9868274-054d-419d-a07d-25611b9ef24e","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:35:23.162034+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] 2025-03-17T02:35:23.162043+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] > icc-reporting@1.23.2 start 2025-03-17T02:35:23.162044+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] > node build/server 2025-03-17T02:35:23.162044+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] 2025-03-17T02:35:23.357472+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923356,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Metrics Kafka Producer enabled for LOGS metrics"} 2025-03-17T02:35:23.357995+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923357,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Initializing Kafka Connection with the following configurations:"} 2025-03-17T02:35:23.358036+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923357,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-17T02:35:23.358038+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923357,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Using SSL Endpoints for Kafka"} 2025-03-17T02:35:23.358297+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923358,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Successfully wrote Kafka SSL Certificates to files"} 2025-03-17T02:35:23.358422+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923358,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Using SSL Configuration for Kafka Connection"} 2025-03-17T02:35:23.358854+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923358,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is initializing..."} 2025-03-17T02:35:23.358883+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923358,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-17T02:35:23.359198+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923359,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Initializing Kafka Connection with the following configurations:"} 2025-03-17T02:35:23.359225+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923359,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-17T02:35:23.359226+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923359,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Using SSL Endpoints for Kafka"} 2025-03-17T02:35:23.359448+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923359,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Successfully wrote Kafka SSL Certificates to files"} 2025-03-17T02:35:23.359475+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923359,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Using SSL Configuration for Kafka Connection"} 2025-03-17T02:35:23.359648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923359,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Metrics Kafka Producer enabled for LOGS metrics connected false"} 2025-03-17T02:35:23.359749+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923359,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Metrics Kafka Producer enabled for LOGS metrics at metrics"} 2025-03-17T02:35:23.547247+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923547,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Metrics Kafka Producer enabled for Heartbeat"} 2025-03-17T02:35:23.547447+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923547,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is initializing..."} 2025-03-17T02:35:23.547479+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923547,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-17T02:35:23.547560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923547,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Metrics Kafka Producer enabled for Heartbeat connected false"} 2025-03-17T02:35:23.547582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923547,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Metrics Kafka Producer enabled for Heartbeat at metrics"} 2025-03-17T02:35:23.596037+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923595,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations"} 2025-03-17T02:35:23.596297+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923596,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is initializing..."} 2025-03-17T02:35:23.596355+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923596,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-17T02:35:23.598485+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923598,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations"} 2025-03-17T02:35:23.598552+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923598,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations connected false"} 2025-03-17T02:35:23.598604+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742178923598,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations at metrics"} 2025-03-17T02:35:23.598647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923598,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Initiating heartbeat for icc-reporting every 60 seconds"} 2025-03-17T02:35:23.598697+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923598,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Initiating Log Metric Latency heartbeat for icc-reporting disabled"} 2025-03-17T02:35:23.598711+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923598,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Initiating Kafka Metric Latency heartbeat for icc-reporting enabled"} 2025-03-17T02:35:23.600687+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923600,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Heroku specific TLS options added"} 2025-03-17T02:35:23.631437+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923631,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"RedisService: constructor, connecting to common redis..."} 2025-03-17T02:35:23.634386+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923634,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"RedisService: constructor, connecting to common redis..."} 2025-03-17T02:35:23.634512+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923634,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is initializing..."} 2025-03-17T02:35:23.634513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923634,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-17T02:35:23.640845+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923640,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"RedisService: constructor, connecting to common redis..."} 2025-03-17T02:35:23.641046+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923640,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Initializing Kafka Connection with the following configurations:"} 2025-03-17T02:35:23.641088+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923641,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-17T02:35:23.641308+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923641,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Using SSL Endpoints for Kafka"} 2025-03-17T02:35:23.641635+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923641,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Successfully wrote Kafka SSL Certificates to files"} 2025-03-17T02:35:23.641722+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923641,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Using SSL Configuration for Kafka Connection"} 2025-03-17T02:35:23.642027+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923641,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer is initializing..."} 2025-03-17T02:35:23.642065+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923642,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-17T02:35:23.642163+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923642,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Consumer Group ID: icc-reporting"} 2025-03-17T02:35:23.642190+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923642,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Topic(s): incident"} 2025-03-17T02:35:23.642524+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923642,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer with group ID: icc-reporting is connecting to topic(s): 'incident'"} 2025-03-17T02:35:23.663083+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] Server is running at 3008 2025-03-17T02:35:23.664689+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] undefined 2025-03-17T02:35:23.666822+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923666,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is ready"} 2025-03-17T02:35:23.667107+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923667,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is ready"} 2025-03-17T02:35:23.667331+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923667,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is ready"} 2025-03-17T02:35:23.667550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923667,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is ready"} 2025-03-17T02:35:23.671700+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923671,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T02:35:23.674375+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923674,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Redis client ready"} 2025-03-17T02:35:23.676919+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742178923676,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer with group ID: icc-reporting: is ready and subscribed to topic(s): incident"} 2025-03-17T02:38:23.673607+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742179103673,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885271552,\"uptime\":1998832.15,\"totalMem\":4018159616,\"loadavg\":[0.01,0.05,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885271552,\"uptime\":1998892.15,\"totalMem\":4018159616,\"loadavg\":[0,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24058800,\"nice\":14780,\"sys\":3229490,\"idle\":1966737180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24119180,\"nice\":15130,\"sys\":3234370,\"idle\":1966359130,\"irq\":0}}],\"eventLoopStats\":{\"min\":55,\"max\":30007,\"num\":3,\"sum\":60001}}}"} 2025-03-17T02:39:23.673837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742179163673,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:48:23.905605+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742179703905,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2912567296,\"uptime\":1999432.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24062900,\"nice\":14780,\"sys\":3230300,\"idle\":1967270680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24123330,\"nice\":15130,\"sys\":3235210,\"idle\":1966892370,\"irq\":0}}],\"eventLoopStats\":{\"min\":42,\"max\":30003,\"num\":3,\"sum\":60029}}}"} 2025-03-17T02:48:23.905725+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742179703905,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:49:23.937604+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742179763937,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2912329728,\"uptime\":1999492.41,\"totalMem\":4018159616,\"loadavg\":[0.11,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24063310,\"nice\":14780,\"sys\":3230380,\"idle\":1967330070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24065350,\"nice\":14780,\"sys\":3230760,\"idle\":1967626940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24126420,\"nice\":15130,\"sys\":3235640,\"idle\":1967248170,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60026}}}"} 2025-03-17T02:54:24.045679+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742180064045,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:55:24.077599+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742180124077,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2910670848,\"uptime\":1999852.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24065790,\"nice\":14780,\"sys\":3230840,\"idle\":1967686220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24126930,\"nice\":15130,\"sys\":3235700,\"idle\":1967307440,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30015,\"num\":3,\"sum\":60026}}}"} 2025-03-17T02:55:24.077690+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742180124077,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T02:56:24.105587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742180184105,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2910470144,\"uptime\":1999912.58,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24066390,\"nice\":14780,\"sys\":3230920,\"idle\":1967745540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24127380,\"nice\":15130,\"sys\":3235730,\"idle\":1967366820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29976,\"num\":13,\"sum\":60022}}}"} 2025-03-17T02:56:24.105680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742180184105,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T03:07:24.301556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742180844301,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2911051776,\"uptime\":2000572.78,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24071290,\"nice\":14780,\"sys\":3231740,\"idle\":1968398350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742190087561,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2905583616,\"uptime\":2009816.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24150010,\"nice\":15220,\"sys\":3244290,\"idle\":1977530600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24208580,\"nice\":15370,\"sys\":3248970,\"idle\":1977150500,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30023,\"num\":13,\"sum\":60021}}}"} 2025-03-17T05:41:27.561793+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] 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{"level":30,"time":1742192908529,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T06:32:28.617561+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742193148617,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899968000,\"uptime\":2012877.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24175200,\"nice\":15220,\"sys\":3248180,\"idle\":1980554810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1742193973639,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T06:46:13.640679+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742193973640,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Redis client ready"} 2025-03-17T06:46:28.893662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742193988893,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899046400,\"uptime\":2013717.37,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1742194288981,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T06:54:29.037577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742194469037,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887589888,\"uptime\":2014197.51,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24185620,\"nice\":15220,\"sys\":3249940,\"idle\":1981859660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742195909425,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887852032,\"uptime\":2015637.9,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24197690,\"nice\":15220,\"sys\":3251740,\"idle\":1983283190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24256320,\"nice\":15510,\"sys\":3256740,\"idle\":1982902890,\"irq\":0}}],\"eventLoopStats\":{\"min\":118,\"max\":30004,\"num\":3,\"sum\":60003}}}"} 2025-03-17T07:18:29.425654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] 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{"level":30,"time":1742200896376,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T08:41:36.377649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742200896377,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Redis client ready"} 2025-03-17T08:46:31.125587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742201191125,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898886656,\"uptime\":2020919.6,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":20,"time":1742202151545,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2900082688,\"uptime\":2021880.02,\"totalMem\":4018159616,\"loadavg\":[0.04,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24248420,\"nice\":15220,\"sys\":3259960,\"idle\":1989450680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24307350,\"nice\":15510,\"sys\":3265070,\"idle\":1989070190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29980,\"num\":14,\"sum\":60022}}}"} 2025-03-17T09:02:31.545675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742202151545,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:04:31.605569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742202271605,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899718144,\"uptime\":2022000.08,\"totalMem\":4018159616,\"loadavg\":[0.09,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24249570,\"nice\":15220,\"sys\":3260120,\"idle\":1989569290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":20,"time":1742202631769,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897903616,\"uptime\":2022360.24,\"totalMem\":4018159616,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24252150,\"nice\":15220,\"sys\":3260550,\"idle\":1989925430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24311410,\"nice\":15510,\"sys\":3265710,\"idle\":1989544870,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60027}}}"} 2025-03-17T09:10:31.769648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742202631769,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:16:31.921585+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742202991921,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846023680,\"uptime\":2022720.4,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24255460,\"nice\":15220,\"sys\":3261040,\"idle\":1990281000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24259110,\"nice\":15220,\"sys\":3261650,\"idle\":1990695510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24317370,\"nice\":15510,\"sys\":3266830,\"idle\":1990315490,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30007,\"num\":3,\"sum\":60015}}}"} 2025-03-17T09:23:32.085662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742203412085,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:24:32.085570+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742203472085,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839695360,\"uptime\":2023200.56,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24259440,\"nice\":15220,\"sys\":3261700,\"idle\":1990754720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24317690,\"nice\":15510,\"sys\":3266930,\"idle\":1990374840,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":59998}}}"} 2025-03-17T09:24:32.085700+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742203472085,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:25:32.113623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742203532113,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873262080,\"uptime\":2023260.59,\"totalMem\":4018159616,\"loadavg\":[0.22,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24259770,\"nice\":15220,\"sys\":3261790,\"idle\":1990813970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24318190,\"nice\":15510,\"sys\":3267040,\"idle\":1990434080,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30000,\"num\":3,\"sum\":60027}}}"} 2025-03-17T09:25:32.113688+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742203532113,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:28:32.141605+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742203712141,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2869911552,\"uptime\":2023440.62,\"totalMem\":4018159616,\"loadavg\":[0.05,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24261280,\"nice\":15220,\"sys\":3262010,\"idle\":1990991820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24319440,\"nice\":15510,\"sys\":3267230,\"idle\":1990612010,\"irq\":0}}],\"eventLoopStats\":{\"min\":34,\"max\":30007,\"num\":3,\"sum\":60004}}}"} 2025-03-17T09:28:32.141670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742203712141,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:30:32.185601+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742203832185,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863652864,\"uptime\":2023560.66,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24262060,\"nice\":15220,\"sys\":3262160,\"idle\":1991110610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24320850,\"nice\":15510,\"sys\":3267390,\"idle\":1990730540,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30030,\"num\":3,\"sum\":60030}}}"} 2025-03-17T09:30:32.185662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742203832185,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:31:46.364653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742203906364,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T09:31:46.366193+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742203906366,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Redis client ready"} 2025-03-17T09:45:32.429586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742204732429,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851696640,\"uptime\":2024460.91,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24269200,\"nice\":15220,\"sys\":3263450,\"idle\":1992000660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24327970,\"nice\":15510,\"sys\":3268570,\"idle\":1991620210,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30030,\"num\":3,\"sum\":60005}}}"} 2025-03-17T09:45:32.429714+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742204732429,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:47:32.485608+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742204852485,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852163584,\"uptime\":2024580.96,\"totalMem\":4018159616,\"loadavg\":[0.1,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24270070,\"nice\":15220,\"sys\":3263590,\"idle\":1992119410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24329400,\"nice\":15510,\"sys\":3268710,\"idle\":1991738670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29945,\"num\":13,\"sum\":60024}}}"} 2025-03-17T09:47:32.485656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742204852485,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:49:32.517586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742204972517,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851663872,\"uptime\":2024700.99,\"totalMem\":4018159616,\"loadavg\":[0.02,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24271210,\"nice\":15220,\"sys\":3263760,\"idle\":1992238080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24330230,\"nice\":15510,\"sys\":3268840,\"idle\":1991857190,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30024,\"num\":3,\"sum\":60005}}}"} 2025-03-17T09:49:32.517652+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742204972517,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T09:51:50.220401+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205110220,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T09:51:50.221894+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205110221,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Redis client ready"} 2025-03-17T09:54:32.565555+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205272565,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834276352,\"uptime\":2025001.04,\"totalMem\":4018159616,\"loadavg\":[0.17,0.12,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24273850,\"nice\":15220,\"sys\":3264210,\"idle\":1992534290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24333450,\"nice\":15510,\"sys\":3269230,\"idle\":1992153200,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30029,\"num\":3,\"sum\":60007}}}"} 2025-03-17T09:54:32.565682+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205272565,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:01:03.188524+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663188,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2"} 2025-03-17T10:01:03.188784+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663188,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-request' for consumer group='icc-reporting'"} 2025-03-17T10:01:03.188786+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663188,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T10:01:03.179Z\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"icc-73082049\"},\"subject\":\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\",\"description\":\"Created from PagerDuty Incident https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\\nService: scrtlapp (1P) (https://salesforce.pagerduty.com/service-directory/P6GSTPJ)\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https://salesforce.pagerduty.com/escalation_policies/PL4J2S6)\\n-----\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\n-----\",\"detectedTime\":\"2025-03-16T12:03:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\",\"impact\":[\"FeatureDisruption\"],\"impactStartTime\":\"2025-03-16T12:03:00.000Z\",\"impactEndTime\":\"2025-03-17T09:54:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/ick-yzrg-gpk\",\"additionalJoiningInfo\":\"https://meet.google.com/ick-yzrg-gpk\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"scrumTeamId\":\"a00B0000003LZHbIAO\",\"team\":\"SCRT1 DevOps\",\"caseNumber\":\"73082049\",\"caseRecordId\":\"500EE00001Tx5nLYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/DT0OAs4PbMd6\",\"engagedAt\":\"2025-03-16T12:09:02.062Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T09:56:37.103Z\"},\"eventObj\":[{\"changeImplementationId\":\"a2dEE000018LzUnYAK\",\"gusCaseRecordId\":\"500EE00001Tx5nLYAR\"}],\"requestId\":\"qlxzz-d1uhth-hcwqo-sxku4-1742205661329\",\"client\":\"icc-ui\"}"} 2025-03-17T10:01:03.188820+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663188,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}"} 2025-03-17T10:01:03.188879+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663188,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}"} 2025-03-17T10:01:03.188996+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663188,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:01:03.189006+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663188,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received JSON event: 61a1559e-2c25-4cf2-a586-c4566783b2d2 - icc-incident-to-change-implementation-request"} 2025-03-17T10:01:03.189008+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663188,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Event type icc-incident-to-change-implementation-request is not consumed by icc-reporting."} 2025-03-17T10:01:03.189049+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663189,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Event 61a1559e-2c25-4cf2-a586-c4566783b2d2 - icc-incident-to-change-implementation-request correctly routed"} 2025-03-17T10:01:03.213912+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663213,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2"} 2025-03-17T10:01:03.214128+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663214,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"} 2025-03-17T10:01:03.214176+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663214,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T10:01:03.205Z\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"icc-73082049\"},\"subject\":\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\",\"description\":\"Created from PagerDuty Incident https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\\nService: scrtlapp (1P) (https://salesforce.pagerduty.com/service-directory/P6GSTPJ)\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https://salesforce.pagerduty.com/escalation_policies/PL4J2S6)\\n-----\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\n-----\",\"detectedTime\":\"2025-03-16T12:03:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\",\"impact\":[\"FeatureDisruption\"],\"impactStartTime\":\"2025-03-16T12:03:00.000Z\",\"impactEndTime\":\"2025-03-17T09:54:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/ick-yzrg-gpk\",\"additionalJoiningInfo\":\"https://meet.google.com/ick-yzrg-gpk\"},\"roles\":[{\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"modifiedAt\":\"2025-03-16T12:03:32.212Z\",\"createdBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"modifiedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"id\":\"b1286186-4330-4b0d-a100-e431a0256cf9\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"scrumTeamId\":\"a00B0000003LZHbIAO\",\"team\":\"SCRT1 DevOps\",\"caseNumber\":\"73082049\",\"caseRecordId\":\"500EE00001Tx5nLYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/DT0OAs4PbMd6\",\"engagedAt\":\"2025-03-16T12:09:02.062Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T09:56:37.103Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"qlxzz-d1uhth-hcwqo-sxku4-1742205661329\",\"client\":\"icc-ui\"}"} 2025-03-17T10:01:03.214227+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663214,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-17T10:01:03.214286+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663214,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-17T10:01:03.214366+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663214,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:01:03.214375+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663214,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received JSON event: 61a1559e-2c25-4cf2-a586-c4566783b2d2 - icc-usd-resource-deleted"} 2025-03-17T10:01:03.214378+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663214,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."} 2025-03-17T10:01:03.214500+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663214,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Event 61a1559e-2c25-4cf2-a586-c4566783b2d2 - icc-usd-resource-deleted correctly routed"} 2025-03-17T10:01:03.231098+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663231,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2"} 2025-03-17T10:01:03.231217+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663231,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-reporting'"} 2025-03-17T10:01:03.231251+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663231,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"timestamp\":\"2025-03-17T10:01:03.179Z\",\"sectionTitle\":\"Change Implementations updated\",\"contentObject\":{\"emptyData\":\"All Change Implementations have been removed\",\"dataTitle\":\"Change Implementations updated with the following information:\",\"data\":[{\"text\":\"73083777\",\"important\":true,\"explain\":false,\"separator\":\" - \",\"moreText\":{\"text\":\"CI-59874639\",\"important\":false,\"explain\":false,\"separator\":\" \",\"moreText\":{\"text\":\"Need to capture heap and thread dump and restart eitserv & istio-proxy\",\"important\":false,\"explain\":true,\"separator\":\" \"}}}]}}"} 2025-03-17T10:01:03.231293+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663231,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"} 2025-03-17T10:01:03.231326+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663231,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"} 2025-03-17T10:01:03.231394+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663231,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:01:03.231585+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":50,"time":1742205663231,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"} 2025-03-17T10:01:03.236145+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663236,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2"} 2025-03-17T10:01:03.236356+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663236,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"} 2025-03-17T10:01:03.236396+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663236,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T10:01:03.228Z\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"icc-73082049\"},\"subject\":\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\",\"description\":\"Created from PagerDuty Incident https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\\nService: scrtlapp (1P) (https://salesforce.pagerduty.com/service-directory/P6GSTPJ)\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https://salesforce.pagerduty.com/escalation_policies/PL4J2S6)\\n-----\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\n-----\",\"detectedTime\":\"2025-03-16T12:03:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\",\"impact\":[\"FeatureDisruption\"],\"impactStartTime\":\"2025-03-16T12:03:00.000Z\",\"impactEndTime\":\"2025-03-17T09:54:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/ick-yzrg-gpk\",\"additionalJoiningInfo\":\"https://meet.google.com/ick-yzrg-gpk\"},\"roles\":[{\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"modifiedAt\":\"2025-03-16T12:03:32.212Z\",\"createdBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"modifiedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"id\":\"b1286186-4330-4b0d-a100-e431a0256cf9\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"scrumTeamId\":\"a00B0000003LZHbIAO\",\"team\":\"SCRT1 DevOps\",\"caseNumber\":\"73082049\",\"caseRecordId\":\"500EE00001Tx5nLYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/DT0OAs4PbMd6\",\"engagedAt\":\"2025-03-16T12:09:02.062Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T09:56:37.103Z\"},\"eventObj\":[],\"requestId\":\"qlxzz-d1uhth-hcwqo-sxku4-1742205661329\",\"client\":\"icc-ui\"}"} 2025-03-17T10:01:03.236486+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663236,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-17T10:01:03.236490+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663236,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-17T10:01:03.236587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663236,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:01:03.236587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663236,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received JSON event: 61a1559e-2c25-4cf2-a586-c4566783b2d2 - icc-usd-resource-created"} 2025-03-17T10:01:03.236588+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663236,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."} 2025-03-17T10:01:03.236612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663236,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Event 61a1559e-2c25-4cf2-a586-c4566783b2d2 - icc-usd-resource-created correctly routed"} 2025-03-17T10:01:03.239305+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663239,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2"} 2025-03-17T10:01:03.239612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663239,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'"} 2025-03-17T10:01:03.239691+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663239,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T10:01:02.337Z\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"name\":\"Gajendra Tripathi\",\"email\":\"gtripathi@salesforce.com\"},\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"icc-73082049\"},\"subject\":\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\",\"description\":\"Created from PagerDuty Incident https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\\nService: scrtlapp (1P) (https://salesforce.pagerduty.com/service-directory/P6GSTPJ)\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https://salesforce.pagerduty.com/escalation_policies/PL4J2S6)\\n-----\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\n-----\",\"detectedTime\":\"2025-03-16T12:03:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\",\"impact\":[\"FeatureDisruption\"],\"impactStartTime\":\"2025-03-16T12:03:00.000Z\",\"impactEndTime\":\"2025-03-17T09:54:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/ick-yzrg-gpk\",\"additionalJoiningInfo\":\"https://meet.google.com/ick-yzrg-gpk\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"closingDetails\":{\"productTag\":\"a1aB00000002VGCIA2\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"Closing this icc as tracking same incident to another channel #icc-73095026\",\"customerExperience\":\"Customer is facing feature disruption from omni side\",\"immediateResolution\":\"We have found SE has too many request to IA4/SP5 even after IR , later SE has updated the right URI with IA7/Sp5 and then perform site switch which actually resolved the issue.\\nAlso closing this icc as tracking same incident to another channel #icc-73095026\",\"aarQuestions\":\"NA\",\"changes\":\"73083777\",\"breakFix\":\"73083777\",\"productTagName\":\"SCRT1 ProdOps\",\"closedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"createdBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"modifiedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-17T10:01:02.256Z\",\"modifiedAt\":\"2025-03-17T10:01:02.256Z\",\"id\":\"e15c712f-6c74-4607-a3ac-760221781c4d\"},\"scrumTeamId\":\"a00B0000003LZHbIAO\",\"team\":\"SCRT1 DevOps\",\"caseNumber\":\"73082049\",\"caseRecordId\":\"500EE00001Tx5nLYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/DT0OAs4PbMd6\",\"engagedAt\":\"2025-03-16T12:09:02.062Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T09:56:37.103Z\"},\"requestId\":\"qlxzz-d1uhth-hcwqo-sxku4-1742205661329\",\"client\":\"icc-ui\"}"} 2025-03-17T10:01:03.239694+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663239,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"} 2025-03-17T10:01:03.239709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663239,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"} 2025-03-17T10:01:03.239794+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663239,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:01:03.239794+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663239,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received JSON event: 61a1559e-2c25-4cf2-a586-c4566783b2d2 - icc-incident-closed"} 2025-03-17T10:01:03.239797+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663239,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Event with type icc-incident-closed is now being processed."} 2025-03-17T10:01:03.239947+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663239,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 61a1559e-2c25-4cf2-a586-c4566783b2d2 - value: [object Promise]"} 2025-03-17T10:01:03.241111+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663240,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Start routing Incident to CI for docId PVCAAAr9CN9 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[77,111,110,44,32,49,55,32,77,97,114,32,50,48,50,53,32,49,48,58,48,49,58,48,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-17T10:01:02.337Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9240cc36-6336-412d-97e5-974974b865a6\\\",\\\"gusUserId\\\":\\\"005EE000008YpOTYA0\\\",\\\"slackUserId\\\":\\\"U0404E99Y5T\\\",\\\"name\\\":\\\"Gajendra Tripathi\\\",\\\"email\\\":\\\"gtripathi@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"61a1559e-2c25-4cf2-a586-c4566783b2d2\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J1MFPCTE\\\",\\\"name\\\":\\\"icc-73082049\\\"},\\\"subject\\\":\\\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\\",\\\"description\\\":\\\"Created from PagerDuty Incident https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\\\\nService: scrtlapp (1P) (https://salesforce.pagerduty.com/service-directory/P6GSTPJ)\\\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https://salesforce.pagerduty.com/escalation_policies/PL4J2S6)\\\\n-----\\\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\\\n-----\\\",\\\"detectedTime\\\":\\\"2025-03-16T12:03:00.000Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\\\",\\\"impact\\\":[\\\"FeatureDisruption\\\"],\\\"impactStartTime\\\":\\\"2025-03-16T12:03:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-17T09:54:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/ick-yzrg-gpk\\\",\\\"additionalJoiningInfo\\\":\\\"https://meet.google.com/ick-yzrg-gpk\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Other\\\",\\\"createdAt\\\":\\\"2025-03-16T12:03:32.212Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aB00000002VGCIA2\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":null,\\\"proximateCause\\\":\\\"Closing this icc as tracking same incident to another channel #icc-73095026\\\",\\\"customerExperience\\\":\\\"Customer is facing feature disruption from omni side\\\",\\\"immediateResolution\\\":\\\"We have found SE has too many request to IA4/SP5 even after IR , later SE has updated the right URI with IA7/Sp5 and then perform site switch which actually resolved the issue.\\\\nAlso closing this icc as tracking same incident to another channel #icc-73095026\\\",\\\"aarQuestions\\\":\\\"NA\\\",\\\"changes\\\":\\\"73083777\\\",\\\"breakFix\\\":\\\"73083777\\\",\\\"productTagName\\\":\\\"SCRT1 ProdOps\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"9240cc36-6336-412d-97e5-974974b865a6\\\",\\\"email\\\":\\\"gtripathi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gajendra Tripathi\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000008YpOTYA0\\\",\\\"slackUserId\\\":\\\"U0404E99Y5T\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-11-01T12:59:25.234Z\\\",\\\"modifiedAt\\\":\\\"2022-11-01T12:59:25.234Z\\\"},\\\"incidentId\\\":\\\"61a1559e-2c25-4cf2-a586-c4566783b2d2\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"9240cc36-6336-412d-97e5-974974b865a6\\\",\\\"email\\\":\\\"gtripathi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gajendra Tripathi\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000008YpOTYA0\\\",\\\"slackUserId\\\":\\\"U0404E99Y5T\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-11-01T12:59:25.234Z\\\",\\\"modifiedAt\\\":\\\"2022-11-01T12:59:25.234Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"9240cc36-6336-412d-97e5-974974b865a6\\\",\\\"email\\\":\\\"gtripathi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gajendra Tripathi\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000008YpOTYA0\\\",\\\"slackUserId\\\":\\\"U0404E99Y5T\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2022-11-01T12:59:25.234Z\\\",\\\"modifiedAt\\\":\\\"2022-11-01T12:59:25.234Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-17T10:01:02.256Z\\\",\\\"modifiedAt\\\":\\\"2025-03-17T10:01:02.256Z\\\",\\\"id\\\":\\\"e15c712f-6c74-4607-a3ac-760221781c4d\\\"},\\\"scrumTeamId\\\":\\\"a00B0000003LZHbIAO\\\",\\\"team\\\":\\\"SCRT1 DevOps\\\",\\\"caseNumber\\\":\\\"73082049\\\",\\\"caseRecordId\\\":\\\"500EE00001Tx5nLYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/DT0OAs4PbMd6\\\",\\\"engagedAt\\\":\\\"2025-03-16T12:09:02.062Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-17T09:56:37.103Z\\\"},\\\"requestId\\\":\\\"qlxzz-d1uhth-hcwqo-sxku4-1742205661329\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-17T10:01:02.337Z\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"name\":\"Gajendra Tripathi\",\"email\":\"gtripathi@salesforce.com\"},\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"icc-73082049\"},\"subject\":\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\",\"description\":\"Created from PagerDuty Incident https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\\nService: scrtlapp (1P) (https://salesforce.pagerduty.com/service-directory/P6GSTPJ)\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https://salesforce.pagerduty.com/escalation_policies/PL4J2S6)\\n-----\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\n-----\",\"detectedTime\":\"2025-03-16T12:03:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\",\"impact\":[\"FeatureDisruption\"],\"impactStartTime\":\"2025-03-16T12:03:00.000Z\",\"impactEndTime\":\"2025-03-17T09:54:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/ick-yzrg-gpk\",\"additionalJoiningInfo\":\"https://meet.google.com/ick-yzrg-gpk\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"closingDetails\":{\"productTag\":\"a1aB00000002VGCIA2\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"Closing this icc as tracking same incident to another channel #icc-73095026\",\"customerExperience\":\"Customer is facing feature disruption from omni side\",\"immediateResolution\":\"We have found SE has too many request to IA4/SP5 even after IR , later SE has updated the right URI with IA7/Sp5 and then perform site switch which actually resolved the issue.\\nAlso closing this icc as tracking same incident to another channel #icc-73095026\",\"aarQuestions\":\"NA\",\"changes\":\"73083777\",\"breakFix\":\"73083777\",\"productTagName\":\"SCRT1 ProdOps\",\"closedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"createdBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"modifiedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-17T10:01:02.256Z\",\"modifiedAt\":\"2025-03-17T10:01:02.256Z\",\"id\":\"e15c712f-6c74-4607-a3ac-760221781c4d\"},\"scrumTeamId\":\"a00B0000003LZHbIAO\",\"team\":\"SCRT1 DevOps\",\"caseNumber\":\"73082049\",\"caseRecordId\":\"500EE00001Tx5nLYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/DT0OAs4PbMd6\",\"engagedAt\":\"2025-03-16T12:09:02.062Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T09:56:37.103Z\"},\"requestId\":\"qlxzz-d1uhth-hcwqo-sxku4-1742205661329\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-closed\",\"payload\":{\"createdAt\":\"2025-03-17T10:01:02.337Z\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"name\":\"Gajendra Tripathi\ 2025-03-17T10:01:03.241111+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] ",\"email\":\"gtripathi@salesforce.com\"},\"incident\":{\"id\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"slackChannel\":{\"id\":\"C08J1MFPCTE\",\"name\":\"icc-73082049\"},\"subject\":\"SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\",\"description\":\"Created from PagerDuty Incident https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\\nService: scrtlapp (1P) (https://salesforce.pagerduty.com/service-directory/P6GSTPJ)\\nEscalation Policy: GUS: SCRT1 DevOps Incident EP (https://salesforce.pagerduty.com/escalation_policies/PL4J2S6)\\n-----\\nIncident summary: [#14026433] SCRTLapp 1P Availability.json status down on LA5-LAPP1-7-IA4.OPS.SFDC.NET\\n-----\",\"detectedTime\":\"2025-03-16T12:03:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q3I78MQOMI6YYP\",\"impact\":[\"FeatureDisruption\"],\"impactStartTime\":\"2025-03-16T12:03:00.000Z\",\"impactEndTime\":\"2025-03-17T09:54:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/ick-yzrg-gpk\",\"additionalJoiningInfo\":\"https://meet.google.com/ick-yzrg-gpk\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Other\",\"createdAt\":\"2025-03-16T12:03:32.212Z\",\"closingDetails\":{\"productTag\":\"a1aB00000002VGCIA2\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"Closing this icc as tracking same incident to another channel #icc-73095026\",\"customerExperience\":\"Customer is facing feature disruption from omni side\",\"immediateResolution\":\"We have found SE has too many request to IA4/SP5 even after IR , later SE has updated the right URI with IA7/Sp5 and then perform site switch which actually resolved the issue.\\nAlso closing this icc as tracking same incident to another channel #icc-73095026\",\"aarQuestions\":\"NA\",\"changes\":\"73083777\",\"breakFix\":\"73083777\",\"productTagName\":\"SCRT1 ProdOps\",\"closedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"createdBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"modifiedBy\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-17T10:01:02.256Z\",\"modifiedAt\":\"2025-03-17T10:01:02.256Z\",\"id\":\"e15c712f-6c74-4607-a3ac-760221781c4d\"},\"scrumTeamId\":\"a00B0000003LZHbIAO\",\"team\":\"SCRT1 DevOps\",\"caseNumber\":\"73082049\",\"caseRecordId\":\"500EE00001Tx5nLYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/DT0OAs4PbMd6\",\"engagedAt\":\"2025-03-16T12:09:02.062Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-17T09:56:37.103Z\"},\"requestId\":\"qlxzz-d1uhth-hcwqo-sxku4-1742205661329\",\"client\":\"icc-ui\"}}"} 2025-03-17T10:01:03.241112+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663241,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: PVCAAAr9CN9"} 2025-03-17T10:01:03.241113+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663241,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"routeEventJson for icc-incident-closed and docId PVCAAAr9CN9"} 2025-03-17T10:01:03.241219+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663241,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentClosed for id 61a1559e-2c25-4cf2-a586-c4566783b2d2 and docId PVCAAAr9CN9"} 2025-03-17T10:01:03.241220+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663241,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: 61a1559e-2c25-4cf2-a586-c4566783b2d2-incident-info"} 2025-03-17T10:01:03.242292+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663242,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 61a1559e-2c25-4cf2-a586-c4566783b2d2-gus-casenumber - value: [object Promise]"} 2025-03-17T10:01:03.287354+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663287,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"Received kafka message with key: 61a1559e-2c25-4cf2-a586-c4566783b2d2"} 2025-03-17T10:01:03.287442+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663287,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"} 2025-03-17T10:01:03.287483+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663287,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-17T10:01:03.236Z\",\"incidentId\":\"61a1559e-2c25-4cf2-a586-c4566783b2d2\",\"user\":{\"id\":\"9240cc36-6336-412d-97e5-974974b865a6\",\"email\":\"gtripathi@salesforce.com\",\"active\":true,\"name\":\"Gajendra Tripathi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008YpOTYA0\",\"slackUserId\":\"U0404E99Y5T\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-01T12:59:25.234Z\",\"modifiedAt\":\"2022-11-01T12:59:25.234Z\"},\"responses\":[]}"} 2025-03-17T10:01:03.287514+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663287,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-17T10:01:03.287559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205663287,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-17T10:01:03.287640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205663287,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:01:03.287909+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":50,"time":1742205663287,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"} 2025-03-17T10:01:06.838168+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205666837,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId PVCAAAr9CN9 - [{\"date\":\"1742126613.018499\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742126613.314049\",\"message\":\"set the channel topic: :icc-sev3: Sev3 | SCRTLapp 1P Availability.json status down on \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742126613.557119\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742126614.773049\",\"message\":\" has joined the channel\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742126615.140549\",\"message\":\" has joined the channel\",\"username\":\"Bhasker Konakanchi\",\"replies\":[]},{\"date\":\"1742126615.249349\",\"message\":\"<@WARGC88DB> has joined the channel\",\"username\":\"Jon Hanson\",\"replies\":[]},{\"date\":\"1742126615.369619\",\"message\":\"<@WF8D3SF55> has joined the channel\",\"username\":\"Himanshu Kambe\",\"replies\":[]},{\"date\":\"1742126615.478269\",\"message\":\"<@WHTL072HJ> has joined the channel\",\"username\":\"Wasae Qureshi\",\"replies\":[]},{\"date\":\"1742126615.598299\",\"message\":\"<@WF8D3GCG7> has joined the channel\",\"username\":\"Guru Balse\",\"replies\":[]},{\"date\":\"1742126615.705419\",\"message\":\"<@WEDSUVDRV> has joined the channel\",\"username\":\"Narendra Singh Shekhawat\",\"replies\":[]},{\"date\":\"1742126615.806899\",\"message\":\"<@WAU3T5X9S> has joined the channel\",\"username\":\"Sunny Chiu\",\"replies\":[]},{\"date\":\"1742126615.923999\",\"message\":\" has joined the channel\",\"username\":\"Saivikas Akkunoori\",\"replies\":[]},{\"date\":\"1742126616.025619\",\"message\":\" has joined the channel\",\"username\":\"Noel Stenson\",\"replies\":[]},{\"date\":\"1742126616.125289\",\"message\":\"<@WAWQH70M6> has joined the channel\",\"username\":\"Kevin Wong\",\"replies\":[]},{\"date\":\"1742126616.225109\",\"message\":\"<@WHUM9TD9S> has joined the channel\",\"username\":\"Jon Gretarsson\",\"replies\":[]},{\"date\":\"1742126616.321169\",\"message\":\" has joined the channel\",\"username\":\"Kishore Krishna\",\"replies\":[]},{\"date\":\"1742126616.418339\",\"message\":\" has joined the channel\",\"username\":\"Geethakrishna Srihari\",\"replies\":[]},{\"date\":\"1742126619.856509\",\"message\":\"has renamed the channel from \\\"icc-61a1559e-2c25-4cf2-a586-c4566783b2d2\\\" to \\\"icc-73082049\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742126942.503109\",\"message\":\" updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742126942.526919\",\"message\":\"set the channel topic: :icc-sev3: Sev3 | SCRTLapp 1P Availability.json status down on | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742126943.029749\",\"message\":\" just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742126943.057979\",\"message\":\"Bridge Added\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742127304.944099\",\"message\":\"Gajendra Tripathi has paged 1 team.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742127305.407679\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742127305.469899\",\"message\":\" has joined the channel\",\"username\":\"Damodhar Kavali\",\"replies\":[]},{\"date\":\"1742128281.675709\",\"message\":\" Would you be able to join the bridge?\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742128289.805999\",\"message\":\"\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742128295.126899\",\"message\":\"Yes in 5 minutes\",\"username\":\"Damodhar Kavali\",\"replies\":[]},{\"date\":\"1742128298.388449\",\"message\":\"sure\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742128300.817619\",\"message\":\"thank you\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742131052.739099\",\"message\":\"\\nCan I resolve the pager alert?\",\"username\":\"Damodhar Kavali\",\"replies\":[]},{\"date\":\"1742131088.732269\",\"message\":\"It's re-notifying us again and again.\",\"username\":\"Damodhar Kavali\",\"replies\":[]},{\"date\":\"1742131103.533089\",\"message\":\"please resolve it\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742131112.250319\",\"message\":\"thank you \",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742135781.442739\",\"message\":\"We are seeing availability down for below host (`threadpool: ThreadPool is not healthy | NETTY Expected should be less than equal to [5] Actual [60]`,)\\n```la5-lapp1-2-ia4-ops.sfdc.net\\nla5-lapp1-3-ia4-ops.sfdc.net\\nla5-lapp1-7-ia4-ops.sfdc.net```\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742135856.502469\",\"message\":\"To remediate initially we have performed rolling restart for IA4/SP5/C1 cluster but that did not resolved the issue.\\nRelated Change Case: \",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742135982.770949\",\"message\":\"Later we have observed na208 is throwing socket timeout exception intermittently from most the host of the cluster. Which means connection from liveagent to core which na208 on8443 port is intermittently timing out\",\"username\":\"Gajendra Tripathi\",\"replies\":[],\"attachments\":[{\"name\":\"Screenshot 2025-03-16 at 10.34.13 AM.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08HWH593RB/screenshot_2025-03-16_at_10.34.13___am.png\"}]},{\"date\":\"1742136025.869339\",\"message\":\"Due to this socket timeout exception there are multiple threads are getting blocked and causing availability issue for those lapp host.\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742136084.465039\",\"message\":\"Below is query which shows blocked threads\\n\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742136157.395479\",\"message\":\"Also we have verified CUJ for NA208 is also failing intermittently\\n\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742136345.661849\",\"message\":\"Later we also have verified splunk log which also shows similar logging patter for blocked threads from 2AM UTC\\nSplunk Log:\\n\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742136655.573799\",\"message\":\"==================================================================\\nWe also have checked core splunk logs where we can see timeout exception for liveagent from NA208 since 2AM UTC\\nbelow is splunk log for more details: -\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742136839.746779\",\"message\":\"Just to add: We also have checked with public proxy team if everything looks good at their end though we know liveagent connection with core is direct (does not go through proxy)\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742137868.277569\",\"message\":\"--------------------------------------------------------------\ 2025-03-17T10:01:06.838168+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] \n<@WF8D3GCG7>\\nPath Forward:\\n\\n• Currently as we are getting availability to investigate further and get the root cause. We need to take thread and heap dump form one of the affected host let say (). As explained above we are observing multiple thread is getting blocked. Created below change case to facilitate these tasks.\\n ◦ \\n• Next we need check the core connectivity from same affected host using curl command on port 8443 \\n```curl -vvv na208.salesforce.com:8443```\\n• Next we also should restart the proxy and eitserv service from all the host.\\n \\nNeed help to get the approval for same change case (as this is a manual operation ) so that we can perform these above actions during off peak window.\\nChange Case: \",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742138111.776489\",\"message\":\"Thanks \",\"username\":\"Guru Balse\",\"replies\":[]},{\"date\":\"1742139883.404419\",\"message\":\" - I can review and approve in 30 minutes. If this can’t wait reach out to <@WEDSUVDRV> or \",\"username\":\"Bhasker Konakanchi\",\"replies\":[]},{\"date\":\"1742140255.556279\",\"message\":\" Peer review is already done <@WEDSUVDRV>. Also it can wait as we are planning to execute it in off peak hours tomorrow\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742141044.909699\",\"message\":\"Thanks. Was na208 part of IR? Is it a source or target?\",\"username\":\"Bhasker Konakanchi\",\"replies\":[]},{\"date\":\"1742141596.028919\",\"message\":\"It (NA208) was not part IR. However NA206 was part of IR and we were getting errors for that which is gone after rolling restart of LAPP.\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742141825.826719\",\"message\":\"Need help to approve the CC so that we can execute during IST hour (in green window)\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742141926.153339\",\"message\":\"\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742142219.237999\",\"message\":\"I will approve in few hours as it can wait. \",\"username\":\"Bhasker Konakanchi\",\"replies\":[]},{\"date\":\"1742142339.639549\",\"message\":\"Do we suspect if this has anything to do with IR? \",\"username\":\"Bhasker Konakanchi\",\"replies\":[]},{\"date\":\"1742142433.941339\",\"message\":\"How is CUJ health for this instance? \",\"username\":\"Bhasker Konakanchi\",\"replies\":[]},{\"date\":\"1742142635.819349\",\"message\":\"This (NA208) instance was not part of IR , so we do not suspect anything related to IR.\\nCUJ is also intermittently failing for this instance.\\n\",\"username\":\"Gajendra Tripathi\",\"replies\":[]},{\"date\":\"1742143615.092659\",\"message\":\" <@WARGC88DB> pls approve \",\"username\":\"Guru Balse\",\"replies\":[]},{\"date\":\"1742143986.461699\",\"message\":\" FYI, Steps 3 and 4 are not needed in the CC because Step 5 takes care of thread and heap dumps\",\"username\":\"Guru Balse\",\"replies\":[{\"date\":\"1742144544.280769\",\"message\":\"<@WF8D3GCG7> Added these steps just to make sure we do not miss the thread dump part. Although we will execute this change case during IST (Off peak window) hours. Thank you\",\"username\":\"Gajendra Tripathi\",\"replies\":[]}]},{\"date\":\"1742147361.490379\",\"message\":\" an update:\\n• Met with (sorry for the late night ping!)\\n ◦ na208 core pointing to HF was a cache issue in my browser, and it worked fine in incognito browser, so false alarm :disappointed: phew!\\n ◦ Gajendra added an optional last step for rolling restarts of lapps in the CC\\n ◦ I peer approved CC and it still awaits your approval (no rush since it will be executed in IST hours)\\n ◦ We have taken notes for optimizing the process for future incidents of this nature\",\"username\":\"Guru Balse\",\"replies\":[]},{\"date\":\"1742147863.968809\",\"message\":\"Thanks. Do we know why CUJs are failing?\",\"username\":\"Bhasker Konakanchi\",\"replies\":[]},{\"date\":\"1742153681.292639\",\"message\":\"<@WF8D3GCG7> - Here is the CUJ screenshot for `na208`, it is going up and down. Please engage app teams, number of are also increasing.\",\"username\":\"Bhasker Konakanchi\",\"replies\":[]},{\"date\":\"1742153726.292239\",\"message\":\"\",\"username\":\"Bhasker Konakanchi\",\"replies\":[],\"attachments\":[{\"name\":\"image.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08J03JPR43/image.png\"}]},{\"date\":\"1742157063.774429\",\"message\":\", approved the CC\",\"username\":\"Guru Balse\",\"replies\":[]},{\"date\":\"1742157136.014259\",\"message\":\" has joined the channel\",\"username\":\"Stacy Viola\",\"replies\":[]},{\"date\":\"1742157150.459089\",\"message\":\" has joined the channel\",\"username\":\"Abhishek Singh\",\"replies\":[]},{\"date\":\"1742157986.695759\",\"message\":\"<@WF8D3GCG7> Since there is customer impact, will this incident be posted to Trust?\",\"username\":\"Stacy Viola\",\"replies\":[]},{\"date\":\"1742159401.586989\",\"message\":\"If SR is not in the call please reel them in and request trust posting. Thanks \",\"username\":\"Guru Balse\",\"replies\":[]},{\"date\":\"1742159735.239339\",\"message\":\"<@WNG7F8BML> has joined the channel\",\"username\":\"Terry He\",\"replies\":[]},{\"date\":\"1742159745.919789\",\"message\":\" has joined the channel\",\"username\":\"Michael Cartwright\",\"replies\":[]},{\"date\":\"1742159868.692339\",\"message\":\"<@WAU3T5X9S> or someone in call please post updates here\",\"username\":\"Guru Balse\",\"replies\":[]},{\"date\":\"1742159906.714609\",\"message\":\"Are those steps helping?\",\"username\":\"Guru Balse\",\"replies\":[]},{\"date\":\"1742159924.584399\",\"message\":\"Can someone share a link to the bridge?\",\"username\":\"Michael Cartwright\",\"replies\":[]},{\"date\":\"1742159953.996589\",\"message\":\"This is the internal bridge we spun up for the Sev1 issue: \",\"username\":\"Stacy Viola\",\"replies\":[]},{\"date\":\"1742160125.297389\",\"message\":\" since <@WAU3T5X9S> is busy can you please post summary update here? Thanks\",\"username\":\"Guru Balse\",\"replies\":[]},{\"date\":\"1742160318.760919\",\"message\":\"We received a Sev1 case today from https://salesforce-internal.slack.com/archives/C08JKH97PQQ, their org is on NA208, which is related/impacted by the LA5 outage incident .\\n\\n*C:* Omni-Channel is experiencing significant latency, including login delays, status change failures, agent disconnections (\\\"Disconnected from Omni Channel\\\" errors), and a non-functional chat button. The Omni-Channel supervisor is also experiencing slow loading times.\\n\\nAll chat sites are currently unavailable, impacting hundreds of agents and preventing customers from reaching out.\\n\\n*A:*\\n• Chat button availability confirmed working in testing. Customer informed.\\n• This issue is isolated to the customer's production environment and not reproducible in sandbox testing. It is likely influenced by custom logic.\\n• Support created an investigation () for further analysis.\\n• CIC initiated and engaged SCRT, who recommended escalation to the Omni-Channel team.\\n• CIC paged the Omni-Channel, Chat team, and SCRT1 DevOps to join the internal bridge.\\n• The team has identified that the issue is due to a previous restart related to ',' which impacted the NA208 instance.\\n• The SCRT1 cluster was on hold to be restarted later, but now, with the customer impact, they're going ahead with the app restart.\\n• A new incident channel, ',' has been created, and SCRT1 DevOps (Sunny Chiu) is restarting the app to see if it resolves the issue.\\n*N:* \\n• Time to finish restarting the app.\\n• Trust posting.\\n• Once the app restart is complete, Support will follow up with the customer to confirm whether the restart has fixed the problem.\",\"username\":\"Stacy Viola\",\"replies\":[]},{\"date\":\"1742165286.353169\",\"message\":\"Instance refresh list from yesterday. Stage 2:arrowdowngreen:\",\"username\":\"Sudhakara Reddy Peddi\",\"replies\":[],\"attachments\":[{\"name\":\"3 Status\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08HW0BSS6R/3_status\"}]},{\"date\":\"1742166816.406319\",\"mes 2025-03-17T10:01:06.838168+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] sage\":\"\",\"username\":\"Sudhakara Reddy Peddi\",\"replies\":[],\"attachments\":[{\"name\":\"4 Window 1: Stage 1 Status\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08J7BY1Y5P/4_window_1__stage_1_status\"}]},{\"date\":\"1742166837.735069\",\"message\":\"Stage 1 :arrow_up_green:\",\"username\":\"Sudhakara Reddy Peddi\",\"replies\":[]},{\"date\":\"1742174149.211559\",\"message\":\"Tracked now in https://salesforce-internal.slack.com/archives/C08J0HPF5H9\",\"username\":\"Michael Cartwright\",\"replies\":[]},{\"date\":\"1742205392.400369\",\"message\":\" resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742205400.959319\",\"message\":\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1742205663.649949\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"} 2025-03-17T10:05:32.769588+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742205932769,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842771456,\"uptime\":2025661.24,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24278820,\"nice\":15220,\"sys\":3265230,\"idle\":1993186830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24338890,\"nice\":15510,\"sys\":3270100,\"idle\":1992805570,\"irq\":0}}],\"eventLoopStats\":{\"min\":53,\"max\":30001,\"num\":3,\"sum\":60021}}}"} 2025-03-17T10:05:32.769733+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205932769,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:06:09.439695+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205969439,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T10:06:09.441104+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742205969441,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Redis client ready"} 2025-03-17T10:14:32.977590+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742206472977,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841227264,\"uptime\":2026201.45,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24283070,\"nice\":15220,\"sys\":3266010,\"idle\":1993720820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24342470,\"nice\":15510,\"sys\":3270830,\"idle\":1993339560,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30013,\"num\":3,\"sum\":60028}}}"} 2025-03-17T10:14:32.977650+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742206472977,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:19:33.069604+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742206773069,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841186304,\"uptime\":2026501.54,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24285580,\"nice\":15220,\"sys\":3266350,\"idle\":1994017410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24344860,\"nice\":15510,\"sys\":3271220,\"idle\":1993636110,\"irq\":0}}],\"eventLoopStats\":{\"min\":62,\"max\":30030,\"num\":3,\"sum\":60029}}}"} 2025-03-17T10:19:33.069670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742206773069,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:20:06.476011+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742206806475,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T10:20:06.477439+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742206806477,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Redis client ready"} 2025-03-17T10:24:33.161608+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742207073161,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829217792,\"uptime\":2026801.64,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24288020,\"nice\":15220,\"sys\":3266820,\"idle\":1994313520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24347120,\"nice\":15510,\"sys\":3271640,\"idle\":1993932250,\"irq\":0}}],\"eventLoopStats\":{\"min\":89,\"max\":30011,\"num\":3,\"sum\":60019}}}"} 2025-03-17T10:24:33.161665+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742207073161,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:25:33.181609+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742207133181,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828623872,\"uptime\":2026861.66,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24288570,\"nice\":15220,\"sys\":3266890,\"idle\":1994372730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24347650,\"nice\":15510,\"sys\":3271770,\"idle\":1993991500,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60014}}}"} 2025-03-17T10:25:33.181672+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742207133181,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:27:33.237589+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742207253237,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2827042816,\"uptime\":2026981.71,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24289660,\"nice\":15220,\"sys\":3267050,\"idle\":1994491440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24348990,\"nice\":15510,\"sys\":3271900,\"idle\":1994110040,\"irq\":0}}],\"eventLoopStats\":{\"min\":94,\"max\":30000,\"num\":3,\"sum\":60027}}}"} 2025-03-17T10:27:33.237663+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742207253237,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:30:33.301622+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742207433301,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825666560,\"uptime\":2027161.78,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24290840,\"nice\":15220,\"sys\":3267250,\"idle\":1994669410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24350280,\"nice\":15510,\"sys\":3272090,\"idle\":1994288010,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60001}}}"} 2025-03-17T10:30:33.301680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742207433301,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:31:33.329619+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742207493329,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825338880,\"uptime\":2027221.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24291270,\"nice\":15220,\"sys\":3267300,\"idle\":1994728790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24350750,\"nice\":15510,\"sys\":3272150,\"idle\":1994347330,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30030,\"num\":3,\"sum\":60026}}}"} 2025-03-17T10:31:33.329685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742207493329,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:32:33.357634+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742207553357,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2824855552,\"uptime\":2027281.83,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24291610,\"nice\":15220,\"sys\":3267370,\"idle\":1994788190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24351310,\"nice\":15510,\"sys\":3272190,\"idle\":1994406640,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30015,\"num\":3,\"sum\":60029}}}"} 2025-03-17T10:32:33.357724+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742207553357,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T10:33:33.389974+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742207613389,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': 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{"level":30,"time":1742209816420,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T11:10:16.422346+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742209816422,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Redis client ready"} 2025-03-17T11:10:34.049581+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742209834049,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836000768,\"uptime\":2029562.52,\"totalMem\":4018159616,\"loadavg\":[0.04,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873114624,\"uptime\":2030102.64,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24315860,\"nice\":15220,\"sys\":3270910,\"idle\":1997575990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24374930,\"nice\":15510,\"sys\":3275980,\"idle\":1997193460,\"irq\":0}}],\"eventLoopStats\":{\"min\":272,\"max\":30009,\"num\":3,\"sum\":60003}}}"} 2025-03-17T11:19:34.169689+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742210374169,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T11:20:18.347377+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742210418347,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Connected to Redis"} 2025-03-17T11:20:18.349025+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742210418348,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Redis client ready"} 2025-03-17T11:20:34.169598+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742210434169,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2875166720,\"uptime\":2030162.65,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24316300,\"nice\":15220,\"sys\":3271010,\"idle\":1997635250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24375460,\"nice\":15510,\"sys\":3276070,\"idle\":1997252730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30002,\"num\":13,\"sum\":59999}}}"} 2025-03-17T11:20:34.169703+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742210434169,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T11:21:34.189580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742210494189,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874929152,\"uptime\":2030222.66,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24316830,\"nice\":15220,\"sys\":3271070,\"idle\":1997694560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24375790,\"nice\":15510,\"sys\":3276140,\"idle\":1997312080,\"irq\":0}}],\"eventLoopStats\":{\"min\":276,\"max\":30002,\"num\":3,\"sum\":60015}}}"} 2025-03-17T11:21:34.189675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742210494189,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"} 2025-03-17T11:27:34.313565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742210854313,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890854400,\"uptime\":2030582.79,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24320040,\"nice\":15220,\"sys\":3271570,\"idle\":1998050170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24378840,\"nice\":15510,\"sys\":3276730,\"idle\":1997667690,\"irq\":0}}],\"eventLoopStats\":{\"min\":256,\"max\":30003,\"num\":3,\"sum\":60026}}}"} 2025-03-17T11:27:34.313694+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742210854313,"pid":30,"hostname":"dyno-f8368daa-0220-4f3d-bc6e-5c067f514316","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}