2025-03-14T18:03:22.190321+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975402190,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}
2025-03-14T18:03:22.190327+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402190,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:21.777Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tto1PYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:03:21.777Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:03:22.190328+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402190,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:03:22.190354+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402190,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:03:22.190468+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975402190,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:03:22.190469+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-roles-updated correctly routed"}
2025-03-14T18:03:22.190469+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402190,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:03:22.190469+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402190,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-gus-response"}
2025-03-14T18:03:22.191678+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975402190,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}
2025-03-14T18:03:22.191679+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402190,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f - value: [object Promise]"}
2025-03-14T18:03:22.191680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402191,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId NBdAAAoCCFo and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,48,51,58,50,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:03:21.777Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\",\\\"recordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"incidentId\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"caseNumber\\\":\\\"73029614\\\"},\\\"changes\\\":{\\\"lastExportStatus\\\":[null,\\\"success\\\"]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:03:21.777Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tto1PYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:03:21.777Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T18:03:21.777Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tto1PYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:03:21.777Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}}"}
2025-03-14T18:03:22.191685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402191,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: NBdAAAoCCFo"}
2025-03-14T18:03:22.191685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402191,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId NBdAAAoCCFo"}
2025-03-14T18:03:22.191685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402191,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id d9675aca-94e2-4634-b037-3245f2882d3f and docId NBdAAAoCCFo"}
2025-03-14T18:03:22.191686+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402191,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId d9675aca-94e2-4634-b037-3245f2882d3f, docId NBdAAAoCCFo, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:03:21.777Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"}"}
2025-03-14T18:03:22.192633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402191,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f-gus-casenumber - value: [object Promise]"}
2025-03-14T18:03:22.192633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975402192,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId d9675aca-94e2-4634-b037-3245f2882d3f, docId NBdAAAoCCFo, caseNumber 73029614"}
2025-03-14T18:05:35.205610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975535205,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770358272,\"uptime\":1795263.68,\"totalMem\":4018159616,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22107640,\"nice\":14030,\"sys\":2912670,\"idle\":1765861390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129180,\"nice\":13850,\"sys\":2921090,\"idle\":1765561060,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30004,\"num\":3,\"sum\":60011}}}"}
2025-03-14T18:05:35.205705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975535205,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:06:29.032671+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975589032,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}
2025-03-14T18:06:29.032740+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589032,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:29.023Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]},\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"heps2b-9yc7wo-us843t-p1f3s-1741975588174\",\"client\":\"icc-ui\"}"}
2025-03-14T18:06:29.032741+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589032,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:06:29.032809+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589032,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:06:29.032892+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975589032,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:06:29.032893+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589032,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:06:29.032893+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589032,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-request"}
2025-03-14T18:06:29.032893+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975589032,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}
2025-03-14T18:06:29.034307+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589032,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f - value: [object Promise]"}
2025-03-14T18:06:29.034336+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589034,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId NBdAAAoCCFo and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,48,54,58,50,57,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:06:29.023Z\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"0d61057e-7f26-440e-b8a0-8cb12b31be97\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"9f9f1c82-098d-449f-a600-cba4c2d47176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\\\",\\\"email\\\":\\\"neil.curtis@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Neil Curtis\\\",\\\"firstName\\\":\\\"Neil\\\",\\\"lastName\\\":\\\"Curtis\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000003OAJLIA4\\\",\\\"slackUserId\\\":\\\"WAWUYKTGR\\\",\\\"createdBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"modifiedBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-05-05T01:02:05.960Z\\\",\\\"modifiedAt\\\":\\\"2022-05-05T01:02:05.960Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\\\",\\\"name\\\":\\\"IncidentDocumentationOfficer\\\",\\\"displayName\\\":\\\"Incident Documentation Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\\\",\\\"email\\\":\\\"jinze.zhang@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"John Zhang\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000I74NuYAJ\\\",\\\"slackUserId\\\":\\\"U05RNBKJU8H\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-10-20T19:31:34.941Z\\\",\\\"modifiedAt\\\":\\\"2023-10-20T19:31:34.941Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"9 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"
2025-03-14T18:06:29.034336+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\\\",\\\"actions\\\":\\\"We are paging out to stride team to investigate further on the alert.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:06:28.522Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C0449P2SUFL\\\"],\\\"emailAddresses\\\":[\\\"aag-incident-alerts@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"f94b9c07-8434-41e6-8529-57b392648b38\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"9 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\\\",\\\"actions\\\":\\\"We are paging out to stride team to investigate further on the alert.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:06:28.522Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"heps2b-9yc7wo-us843t-p1f3s-1741975588174\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:06:29.023Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard 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Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[],\"slackChannelIds
2025-03-14T18:06:29.034336+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] \":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]},\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"heps2b-9yc7wo-us843t-p1f3s-1741975588174\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T18:06:29.023Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]},\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"
2025-03-14T18:06:29.034336+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"heps2b-9yc7wo-us843t-p1f3s-1741975588174\",\"client\":\"icc-ui\"}}"}
2025-03-14T18:06:29.034337+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589034,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: NBdAAAoCCFo"}
2025-03-14T18:06:29.034337+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589034,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId NBdAAAoCCFo"}
2025-03-14T18:06:29.034338+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975589034,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id d9675aca-94e2-4634-b037-3245f2882d3f and docId NBdAAAoCCFo"}
2025-03-14T18:06:29.034722+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":50,"time":1741975589034,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n    at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n    at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n    at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n    at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n    at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n    at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n    at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n    at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}
2025-03-14T18:07:35.237605+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975655237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769682432,\"uptime\":1795383.71,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22108430,\"nice\":14030,\"sys\":2912800,\"idle\":1765979960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129960,\"nice\":13850,\"sys\":2921250,\"idle\":1765679610,\"irq\":0}}],\"eventLoopStats\":{\"min\":2,\"max\":29983,\"num\":5,\"sum\":60024}}}"}
2025-03-14T18:07:35.237636+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975655237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:08:35.265568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741975715265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769686528,\"uptime\":1795443.74,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22109050,\"nice\":14030,\"sys\":2912860,\"idle\":1766039260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22130470,\"nice\":13850,\"sys\":2921280,\"idle\":1765738950,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60027}}}"}
2025-03-14T18:08:35.265639+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741975715265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:14:35.357560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976075357,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2774409216,\"uptime\":1795803.83,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22112390,\"nice\":14030,\"sys\":2913290,\"idle\":1766395110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22133260,\"nice\":13850,\"sys\":2921770,\"idle\":1766094750,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30022,\"num\":3,\"sum\":60025}}}"}
2025-03-14T18:14:35.357589+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741976075357,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:19:35.417624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976375417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773827584,\"uptime\":1796103.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115710,\"nice\":14030,\"sys\":2913670,\"idle\":1766691340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22135860,\"nice\":13850,\"sys\":2922150,\"idle\":1766391000,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30017,\"num\":3,\"sum\":60005}}}"}
2025-03-14T18:19:35.417643+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741976375417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:24:35.549560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976675549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770354176,\"uptime\":1796404.02,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22118470,\"nice\":14030,\"sys\":2914050,\"idle\":1766987740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22138220,\"nice\":13850,\"sys\":2922510,\"idle\":1766687050,\"irq\":0}}],\"eventLoopStats\":{\"min\":134,\"max\":30026,\"num\":3,\"sum\":60024}}}"}
2025-03-14T18:24:35.549594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741976675549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:28:35.637591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976915637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771427328,\"uptime\":1796644.11,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22120770,\"nice\":14030,\"sys\":2914370,\"idle\":1767224870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22140260,\"nice\":13850,\"sys\":2922760,\"idle\":1766924630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30029,\"num\":13,\"sum\":60016}}}"}
2025-03-14T18:28:35.637617+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741976915637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:29:17.739097+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976956725,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Roles for  incident: []"}
2025-03-14T18:29:17.739101+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976957738,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c4404702-786a-4147-bb53-d8e51e848b2e-incident-info, info: {\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseId\":\"500EE00001TsV5kYAF\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"slackChannelId\":\"C08HRLTF40J\",\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"severity\":\"Sev4\",\"status\":\"Resolved\",\"impact\":\"None\",\"impactStart\":\"2025-03-14T09:33:00.000Z\",\"impactEnd\":\"2025-03-14T11:00:00.000Z\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"caseNumber\":\"73018038\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-14T18:29:21.345949+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741976961345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}
2025-03-14T18:29:21.345954+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:21.293Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:29:21.293Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}"}
2025-03-14T18:29:21.345955+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:29:21.346031+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:29:21.346049+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741976961346,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:29:21.346049+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741976957740,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c4404702-786a-4147-bb53-d8e51e848b2e - icc-incident-resolved correctly routed"}
2025-03-14T18:29:21.346050+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}
2025-03-14T18:29:21.346050+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961346,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c4404702-786a-4147-bb53-d8e51e848b2e - icc-gus-response"}
2025-03-14T18:29:21.347247+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741976961346,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}
2025-03-14T18:29:21.347248+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961346,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c4404702-786a-4147-bb53-d8e51e848b2e - value: [object Promise]"}
2025-03-14T18:29:21.347254+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961347,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId ZAVAAA6WB30 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,50,57,58,50,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:29:21.293Z\\\",\\\"user\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HRLTF40J\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TsV5kYAF\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T18:29:21.293Z\\\",\\\"recordId\\\":\\\"500EE00001TsV5kYAF\\\",\\\"incidentId\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"caseNumber\\\":\\\"73018038\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:29:21.293Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:29:21.293Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T18:29:21.293Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:29:21.293Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}}"}
2025-03-14T18:29:21.347255+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961347,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: ZAVAAA6WB30"}
2025-03-14T18:29:21.347256+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961347,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId ZAVAAA6WB30"}
2025-03-14T18:29:21.347256+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961347,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c4404702-786a-4147-bb53-d8e51e848b2e and docId ZAVAAA6WB30"}
2025-03-14T18:29:21.347337+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961347,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c4404702-786a-4147-bb53-d8e51e848b2e, docId ZAVAAA6WB30, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:29:21.293Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"}"}
2025-03-14T18:29:21.347338+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961347,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c4404702-786a-4147-bb53-d8e51e848b2e-gus-casenumber - value: [object Promise]"}
2025-03-14T18:30:37.852784+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741976961348,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c4404702-786a-4147-bb53-d8e51e848b2e, docId ZAVAAA6WB30, caseNumber 73018038"}
2025-03-14T18:30:37.852788+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741976961348,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c4404702-786a-4147-bb53-d8e51e848b2e - icc-gus-response correctly routed"}
2025-03-14T18:30:37.852788+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977037852,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}
2025-03-14T18:30:37.853035+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977037852,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'"}
2025-03-14T18:30:37.853076+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977037853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:30:37.545Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"requestId\":\"d0dc38b0-85ce-662a-b07a-c30ecf53bd9a\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:30:37.853115+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977037853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}
2025-03-14T18:30:37.853147+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977037853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}
2025-03-14T18:30:37.853232+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977037853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:30:37.853455+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977037853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c4404702-786a-4147-bb53-d8e51e848b2e - icc-incident-closed"}
2025-03-14T18:30:37.853456+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977037853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-closed is now being processed."}
2025-03-14T18:30:37.853456+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977037853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c4404702-786a-4147-bb53-d8e51e848b2e - value: [object Promise]"}
2025-03-14T18:30:37.854646+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977037854,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId ZAVAAA6WB30 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,51,48,58,51,55,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:30:37.545Z\\\",\\\"user\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HRLTF40J\\\",\\\"name\\\":\\\"icc-73018038\\\"},\\\"subject\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\\\",\\\"description\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\\\",\\\"detectedTime\\\":\\\"2025-03-14T09:33:00.000Z\\\",\\\"severity\\\":\\\"Sev4\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Monitoring\\\",\\\"originReference\\\":\\\"NA\\\",\\\"impact\\\":[\\\"None\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T09:33:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T11:00:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Not an Issue\\\",\\\"createdAt\\\":\\\"2025-03-14T09:33:56.039Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000LBRtYAO\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":null,\\\"proximateCause\\\":\\\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\\\",\\\"customerExperience\\\":\\\"No impact on customer\\\",\\\"immediateResolution\\\":\\\"No action was needed\\\",\\\"aarQuestions\\\":\\\"None\\\",\\\"changes\\\":\\\"\\\",\\\"breakFix\\\":\\\"\\\",\\\"productTagName\\\":\\\"iie-kilan-devops\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"incidentId\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"40903bdd-3cd6-498c-a322-7fa58fe08fec\\\",\\\"email\\\":\\\"gulshankumar.arora@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gulshankumar Shrawankumar Arora\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000006cWGLYA2\\\",\\\"slackUserId\\\":\\\"U03JKDWTSGG\\\",\\\"createdBy\\\":\\\"\\\",\\\"modifiedBy\\\":\\\"\\\",\\\"createdAt\\\":\\\"2022-08-30T18:30:02.309Z\\\",\\\"modifiedAt\\\":\\\"2022-08-30T18:30:02.309Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:30:37.512Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:30:37.512Z\\\",\\\"id\\\":\\\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\\\"},\\\"scrumTeamId\\\":\\\"a00AH000000ikT1YAI\\\",\\\"team\\\":\\\"Industries Site Reliability Engineering\\\",\\\"caseNumber\\\":\\\"73018038\\\",\\\"caseRecordId\\\":\\\"500EE00001TsV5kYAF\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/A7nNA5bJjvgC\\\",\\\"engagedAt\\\":\\\"2025-03-14T09:34:48.197Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:29:21.293Z\\\"},\\\"requestId\\\":\\\"d0dc38b0-85ce-662a-b07a-c30ecf53bd9a\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:30:37.545Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"requestId\":\"d0dc38b0-85ce-662a-b07a-c30ecf53bd9a\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-closed\",\"payload\":{\"createdAt\":\"2025-03-14T18:30:37.545Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided f
2025-03-14T18:30:37.854646+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] or SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"requestId\":\"d0dc38b0-85ce-662a-b07a-c30ecf53bd9a\",\"client\":\"icc-slack-app\"}}"}
2025-03-14T18:30:37.854647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977037854,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: ZAVAAA6WB30"}
2025-03-14T18:30:37.854648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977037854,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-closed and docId ZAVAAA6WB30"}
2025-03-14T18:30:37.854648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977037854,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentClosed for id c4404702-786a-4147-bb53-d8e51e848b2e and docId ZAVAAA6WB30"}
2025-03-14T18:30:41.221349+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041216,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages remove redis keys for docId ZAVAAA6WB30"}
2025-03-14T18:30:41.221351+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages produceEvent for docId ZAVAAA6WB30"}
2025-03-14T18:30:41.221352+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/A7nNA5bJjvgC for event c4404702-786a-4147-bb53-d8e51e848b2e and case 73018038"}
2025-03-14T18:30:41.221372+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-finished - undefined"}
2025-03-14T18:30:41.221410+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:30:41.221440+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:30:41.221531+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:30:41.221612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'c4404702-786a-4147-bb53-d8e51e848b2e' to topic 'incident': {\"createdAt\":\"2025-03-14T18:30:41.221Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/A7nNA5bJjvgC\"}}"}
2025-03-14T18:30:41.221667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c4404702-786a-4147-bb53-d8e51e848b2e' to Kafka topic 'incident'"}
2025-03-14T18:30:41.221667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-finished - undefined"}
2025-03-14T18:30:41.221696+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12128399312496185\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:30:41.221733+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12128399312496185\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:30:41.221748+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:30:41.229016+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977041228,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-reporting'"}
2025-03-14T18:30:41.229082+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041229,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:30:41.221Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/A7nNA5bJjvgC\"}}"}
2025-03-14T18:30:41.229085+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041229,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:30:41.229100+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041229,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:30:41.229166+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977041229,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:30:41.229166+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977041221,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c4404702-786a-4147-bb53-d8e51e848b2e - icc-incident-closed correctly routed"}
2025-03-14T18:30:41.229167+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041228,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}
2025-03-14T18:30:41.229168+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041229,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c4404702-786a-4147-bb53-d8e51e848b2e - icc-report-finished"}
2025-03-14T18:30:41.230259+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977041229,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-finished is now being processed."}
2025-03-14T18:30:41.230260+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041229,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c4404702-786a-4147-bb53-d8e51e848b2e - value: [object Promise]"}
2025-03-14T18:30:41.230275+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041230,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,102,105,110,105,115,104,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,51,48,58,52,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:30:41.221Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c4404702-786a-4147-bb53-d8e51e848b2e\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HRLTF40J\\\",\\\"name\\\":\\\"icc-73018038\\\"},\\\"subject\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\\\",\\\"description\\\":\\\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. 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This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/A7nNA5bJjvgC\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-finished\",\"payload\":{\"createdAt\":\"2025-03-14T18:30:41.221Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"i
2025-03-14T18:30:41.230275+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] d\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/A7nNA5bJjvgC\"}}}"}
2025-03-14T18:30:41.230276+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977041230,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for c4404702-786a-4147-bb53-d8e51e848b2e"}
2025-03-14T18:30:41.230276+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":40,"time":1741977041230,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event icc-report-finished does not have the necessary information to create a document"}
2025-03-14T18:30:41.230277+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977041230,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c4404702-786a-4147-bb53-d8e51e848b2e - icc-report-finished correctly routed"}
2025-03-14T18:32:32.943516+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977152943,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}
2025-03-14T18:32:32.943615+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152943,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:32:32.911Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. 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8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard 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user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]},\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"202
2025-03-14T18:32:32.943615+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] 5-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\",\"client\":\"icc-ui\"}"}
2025-03-14T18:32:32.943616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152943,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:32:32.943620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152943,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:32:32.943723+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977152943,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:32:32.943741+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152942,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:32:32.943743+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152943,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-request"}
2025-03-14T18:32:32.943743+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977152943,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}
2025-03-14T18:32:32.945634+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152943,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f - value: [object Promise]"}
2025-03-14T18:32:32.945738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152944,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId NBdAAAoCCFo and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,51,50,58,51,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:32:32.911Z\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"0d61057e-7f26-440e-b8a0-8cb12b31be97\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"9f9f1c82-098d-449f-a600-cba4c2d47176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\\\",\\\"email\\\":\\\"neil.curtis@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Neil Curtis\\\",\\\"firstName\\\":\\\"Neil\\\",\\\"lastName\\\":\\\"Curtis\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000003OAJLIA4\\\",\\\"slackUserId\\\":\\\"WAWUYKTGR\\\",\\\"createdBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"modifiedBy\\\":\\\"neil.curtis@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-05-05T01:02:05.960Z\\\",\\\"modifiedAt\\\":\\\"2022-05-05T01:02:05.960Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:03:17.388Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\\\",\\\"email\\\":\\\"mingrui.han@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Ray Han\\\",\\\"firstName\\\":\\\"Ray\\\",\\\"lastName\\\":\\\"Han\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE0000046LaXYAU\\\",\\\"slackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"createdBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mingrui.han@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-26T23:31:44.536Z\\\",\\\"modifiedAt\\\":\\\"2022-04-26T23:31:44.536Z\\\"},\\\"id\\\":\\\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\\\",\\\"name\\\":\\\"IncidentDocumentationOfficer\\\",\\\"displayName\\\":\\\"Incident Documentation Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\\\",\\\"email\\\":\\\"jinze.zhang@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"John Zhang\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000I74NuYAJ\\\",\\\"slackUserId\\\":\\\"U05RNBKJU8H\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-10-20T19:31:34.941Z\\\",\\\"modifiedAt\\\":\\\"2023-10-20T19:31:34.941Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\
2025-03-14T18:32:32.945738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] "At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C0449P2SUFL\\\"],\\\"emailAddresses\\\":[\\\"aag-incident-alerts@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"35 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\\\",\\\"actions\\\":\\\"We are running few Argus queries to further understand the issue.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:32:32.547Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"sentBySlackUserId\\\":\\\"U032ZGTU5K7\\\",\\\"sentBy\\\":\\\"Ray Han\\\",\\\"cloud\\\":\\\"GIA\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"duration\\\":\\\"9 minutes\\\",\\\"incidentCommander\\\":\\\"Neil Curtis\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WAWUYKTGR\\\",\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"content\\\":{\\\"conditions\\\":\\\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\\\",\\\"actions\\\":\\\"We are paging out to stride team to investigate further on the alert.\\\"},\\\"sentAt\\\":\\\"2025-03-14T18:06:28.522Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:32:32.911Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard 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Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray 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user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumbe
2025-03-14T18:32:32.945738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] r\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]},\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T18:32:32.911Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard 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user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\
2025-03-14T18:32:32.945738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] ":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]},\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\",\"client\":\"icc-ui\"}}"}
2025-03-14T18:32:32.945749+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152945,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: NBdAAAoCCFo"}
2025-03-14T18:32:32.945749+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152945,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId NBdAAAoCCFo"}
2025-03-14T18:32:32.945750+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977152945,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id d9675aca-94e2-4634-b037-3245f2882d3f and docId NBdAAAoCCFo"}
2025-03-14T18:32:32.946198+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":50,"time":1741977152946,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n    at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n    at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n    at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n    at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n    at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n    at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n    at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n    at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}
2025-03-14T18:32:33.357864+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977153357,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}
2025-03-14T18:32:33.357968+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977153357,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:32:33.349Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C0449P2SUFL\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"sequenceNumber\":2}}"}
2025-03-14T18:32:33.357969+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977153357,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:32:33.358023+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977153357,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:32:33.358092+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977153358,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:32:33.358121+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977153357,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:32:33.358121+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977153358,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}
2025-03-14T18:32:33.358122+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977153358,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}
2025-03-14T18:36:35.777549+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977395777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771050496,\"uptime\":1797124.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124580,\"nice\":14030,\"sys\":2914980,\"idle\":1767699540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22144500,\"nice\":13850,\"sys\":2923310,\"idle\":1767398950,\"irq\":0}}],\"eventLoopStats\":{\"min\":167,\"max\":30030,\"num\":3,\"sum\":60026}}}"}
2025-03-14T18:36:35.777633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977395777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:40:35.853565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977635853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770063360,\"uptime\":1797364.33,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22126580,\"nice\":14030,\"sys\":2915270,\"idle\":1767936950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22146440,\"nice\":13850,\"sys\":2923610,\"idle\":1767636200,\"irq\":0}}],\"eventLoopStats\":{\"min\":183,\"max\":30030,\"num\":3,\"sum\":60028}}}"}
2025-03-14T18:40:35.853614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977635853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:44:35.917559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741977875917,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769838080,\"uptime\":1797604.39,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22128580,\"nice\":14030,\"sys\":2915570,\"idle\":1768174290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22148270,\"nice\":13850,\"sys\":2923850,\"idle\":1767873630,\"irq\":0}}],\"eventLoopStats\":{\"min\":198,\"max\":30012,\"num\":3,\"sum\":60013}}}"}
2025-03-14T18:44:35.917627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977875917,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:47:35.525310+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978055525,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T18:47:35.526762+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978055526,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}
2025-03-14T18:49:36.025591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978176025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2766766080,\"uptime\":1797904.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22131390,\"nice\":14030,\"sys\":2915850,\"idle\":1768470760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150470,\"nice\":13850,\"sys\":2924170,\"idle\":1768170290,\"irq\":0}}],\"eventLoopStats\":{\"min\":235,\"max\":30020,\"num\":3,\"sum\":60026}}}"}
2025-03-14T18:49:36.025637+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978176025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:50:03.454567+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977163859,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}
2025-03-14T18:50:03.454572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741977163859,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}
2025-03-14T18:50:03.454572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978203454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:50:03.454681+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978203454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-folder-created' for consumer group='icc-reporting'"}
2025-03-14T18:50:03.454693+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978203454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:50:02.822Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1QJ5Xas7iKmIZuCbXQZ5t5OiTYmJxkm01\"}}"}
2025-03-14T18:50:03.454737+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978203454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}
2025-03-14T18:50:03.454810+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978203454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}
2025-03-14T18:50:03.454894+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978203454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:50:03.455138+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978203454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-folder-created"}
2025-03-14T18:50:03.455139+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978203454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-bridge-folder-created is now being processed."}
2025-03-14T18:50:03.455141+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978203455,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}
2025-03-14T18:50:03.456128+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978203456,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101,45,102,111,108,100,101,114,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,53,48,58,48,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:50:02.822Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"NA\\\",\\\"name\\\":\\\"NA\\\"}},\\\"eventObj\\\":{\\\"folderId\\\":\\\"1QJ5Xas7iKmIZuCbXQZ5t5OiTYmJxkm01\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:50:02.822Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1QJ5Xas7iKmIZuCbXQZ5t5OiTYmJxkm01\"}},\"encoder\":\"json\",\"eventType\":\"icc-bridge-folder-created\",\"payload\":{\"createdAt\":\"2025-03-14T18:50:02.822Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1QJ5Xas7iKmIZuCbXQZ5t5OiTYmJxkm01\"}}}"}
2025-03-14T18:50:03.456158+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978203456,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:50:03.456159+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":40,"time":1741978203456,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event icc-bridge-folder-created does not have the necessary information to create a document"}
2025-03-14T18:50:03.456160+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978203456,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-folder-created correctly routed"}
2025-03-14T18:50:36.053573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978236053,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2774110208,\"uptime\":1797964.53,\"totalMem\":4018159616,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22132190,\"nice\":14030,\"sys\":2915940,\"idle\":1768529680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22151240,\"nice\":13850,\"sys\":2924300,\"idle\":1768229230,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29799,\"num\":9,\"sum\":60027}}}"}
2025-03-14T18:50:36.053630+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978236053,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:01:36.269561+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978896269,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778177536,\"uptime\":1798624.74,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22137080,\"nice\":14030,\"sys\":2916580,\"idle\":1769182300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22156220,\"nice\":13850,\"sys\":2925020,\"idle\":1768881990,\"irq\":0}}],\"eventLoopStats\":{\"min\":148,\"max\":30021,\"num\":3,\"sum\":60005}}}"}
2025-03-14T19:01:36.269671+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978896269,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:01:41.435667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}
2025-03-14T19:01:41.435734+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:01:41.426Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C0449P2SUFL\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"bc65bc04-54e5-4001-b143-7bc3a33f8681\",\"sequenceNumber\":3}}"}
2025-03-14T19:01:41.435738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:01:41.435777+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:01:41.435862+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:01:41.435895+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:01:41.435896+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}
2025-03-14T19:01:41.435896+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}
2025-03-14T19:02:36.297582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741978956297,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778181632,\"uptime\":1798684.77,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22137510,\"nice\":14030,\"sys\":2916670,\"idle\":1769241580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22156760,\"nice\":13850,\"sys\":2925070,\"idle\":1768941320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29858,\"num\":10,\"sum\":60025}}}"}
2025-03-14T19:02:36.297640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741978956297,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:04:36.350200+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741979076349,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777264128,\"uptime\":1798804.82,\"totalMem\":4018159616,\"loadavg\":[0.29,0.11,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22138870,\"nice\":14030,\"sys\":2916810,\"idle\":1769360200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22158000,\"nice\":13850,\"sys\":2925190,\"idle\":1769059950,\"irq\":0}}],\"eventLoopStats\":{\"min\":120,\"max\":30010,\"num\":3,\"sum\":60027}}}"}
2025-03-14T19:04:36.350205+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979076349,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:06:36.385570+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741979196385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776604672,\"uptime\":1798924.86,\"totalMem\":4018159616,\"loadavg\":[0.04,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22139670,\"nice\":14030,\"sys\":2916980,\"idle\":1769478810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22158960,\"nice\":13850,\"sys\":2925350,\"idle\":1769178490,\"irq\":0}}],\"eventLoopStats\":{\"min\":111,\"max\":30027,\"num\":3,\"sum\":60015}}}"}
2025-03-14T19:06:36.385624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979196385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:07:36.413583+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741979256413,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776612864,\"uptime\":1798984.89,\"totalMem\":4018159616,\"loadavg\":[0.01,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22140070,\"nice\":14030,\"sys\":2917040,\"idle\":1769538180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22159350,\"nice\":13850,\"sys\":2925450,\"idle\":1769237750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29882,\"num\":13,\"sum\":60025}}}"}
2025-03-14T19:07:36.413626+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979256413,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:11:43.273145+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979503273,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:11:43.274722+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979503274,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:13:36.561550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741979616561,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776858624,\"uptime\":1799345.04,\"totalMem\":4018159616,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142730,\"nice\":14030,\"sys\":2917450,\"idle\":1769894370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162120,\"nice\":13850,\"sys\":2925850,\"idle\":1769593710,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30001,\"num\":3,\"sum\":60027}}}"}
2025-03-14T19:13:36.561637+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979616561,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:14:36.573584+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741979676573,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776895488,\"uptime\":1799405.05,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143360,\"nice\":14030,\"sys\":2917540,\"idle\":1769953720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162560,\"nice\":13850,\"sys\":2925930,\"idle\":1769653090,\"irq\":0}}],\"eventLoopStats\":{\"min\":76,\"max\":30019,\"num\":3,\"sum\":60014}}}"}
2025-03-14T19:14:36.573641+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979676573,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:16:44.455477+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979804455,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:16:44.456980+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979804456,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:17:36.637571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741979856637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776997888,\"uptime\":1799585.11,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22144910,\"nice\":14030,\"sys\":2917750,\"idle\":1770131850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22164230,\"nice\":13850,\"sys\":2926170,\"idle\":1769830950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29934,\"num\":13,\"sum\":60022}}}"}
2025-03-14T19:17:36.637598+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741979856637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:21:36.741574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741980096741,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775031808,\"uptime\":1799825.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22147250,\"nice\":14030,\"sys\":2918110,\"idle\":1770368680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166410,\"nice\":13850,\"sys\":2926480,\"idle\":1770068070,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30028,\"num\":3,\"sum\":60027}}}"}
2025-03-14T19:21:36.741646+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741980096741,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:30:36.929546+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741980636929,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775404544,\"uptime\":1800365.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22151550,\"nice\":14030,\"sys\":2918750,\"idle\":1770902310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22170460,\"nice\":13850,\"sys\":2927070,\"idle\":1770602030,\"irq\":0}}],\"eventLoopStats\":{\"min\":76,\"max\":30001,\"num\":3,\"sum\":60029}}}"}
2025-03-14T19:30:36.929646+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741980636929,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:34:37.021663+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741980877021,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773106688,\"uptime\":1800605.5,\"totalMem\":4018159616,\"loadavg\":[0.17,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22153470,\"nice\":14030,\"sys\":2918970,\"idle\":1771139780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22172410,\"nice\":13850,\"sys\":2927290,\"idle\":1770839360,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60017}}}"}
2025-03-14T19:34:37.021667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741980877021,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:37:37.093559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981057093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777096192,\"uptime\":1800785.57,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22154870,\"nice\":14030,\"sys\":2919110,\"idle\":1771317760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22173800,\"nice\":13850,\"sys\":2927530,\"idle\":1771017140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60017}}}"}
2025-03-14T19:37:37.093644+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981057093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:38:37.097561+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981117097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777358336,\"uptime\":1800845.57,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155390,\"nice\":14030,\"sys\":2919170,\"idle\":1771377090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22174140,\"nice\":13850,\"sys\":2927570,\"idle\":1771076530,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30003,\"num\":3,\"sum\":60004}}}"}
2025-03-14T19:38:37.097638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981117097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:40:37.133549+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981237133,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781749248,\"uptime\":1800965.61,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22156270,\"nice\":14030,\"sys\":2919290,\"idle\":1771495840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22175410,\"nice\":13850,\"sys\":2927720,\"idle\":1771195090,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30026,\"num\":3,\"sum\":60027}}}"}
2025-03-14T19:40:37.133610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981237133,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:44:37.213563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981477213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781450240,\"uptime\":1801205.69,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22157880,\"nice\":14030,\"sys\":2919520,\"idle\":1771733420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22177310,\"nice\":13850,\"sys\":2927980,\"idle\":1771432300,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30018,\"num\":3,\"sum\":60028}}}"}
2025-03-14T19:44:37.213653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981477213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:45:51.602121+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981551602,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}
2025-03-14T19:45:51.602182+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551602,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:45:51.592Z\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"0f023ae1-609f-4bf2-af0b-55990767c2ee\",\"serviceId\":\"PE4JSXF\",\"serviceName\":\"GUS: STRIDE Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE4JSXF\",\"responderName\":\"Sparsh Prasad\",\"responderId\":\"PFWCZP4\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PFWCZP4\",\"incidentNumber\":\"14013000\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3X9IS0MRRI4Z4\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:45:51.542Z\",\"pdData\":{\"incident\":{\"incident_number\":14013000,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:45:51Z\",\"updated_at\":\"2025-03-14T19:45:51Z\",\"status\":\"triggered\",\"incident_key\":\"b48338e1b2e146f08dfbaba4a2c538cf\",\"service\":{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PE4JSXF\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE4JSXF\"},\"assignments\":[{\"at\":\"2025-03-14T19:45:51Z\",\"assignee\":{\"id\":\"PFWCZP4\",\"type\":\"user_reference\",\"summary\":\"Sparsh Prasad\",\"self\":\"https://api.pagerduty.com/users/PFWCZP4\",\"html_url\":\"https://salesforce.pagerduty.com/users/PFWCZP4\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:45:51Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RR21Y6ZZ36D5R4ZQQXHO207FJN\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RR21Y6ZZ36D5R4ZQQXHO207FJN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3X9IS0MRRI4Z4/log_entries/RR21Y6ZZ36D5R4ZQQXHO207FJN\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TWAQ6\",\"type\":\"escalation_policy_reference\",\"summary\":\"GUS: STRIDE Incident EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TWAQ6\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TWAQ6\"},\"teams\":[{\"id\":\"PFR7CX0\",\"type\":\"team_reference\",\"summary\":\"GUS: STRIDE\",\"self\":\"https://api.pagerduty.com/teams/PFR7CX0\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PFR7CX0\"}],\"impacted_services\":[{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PE4JSXF\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE4JSXF\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:55:51Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PE4JSXF\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE4JSXF\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3X9IS0MRRI4Z4\",\"type\":\"incident\",\"summary\":\"[#14013000] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q3X9IS0MRRI4Z4\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3X9IS0MRRI4Z4\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \"}}},\"responderEmail\":\"sparsh.prasad@salesforce.com\"}}"}
2025-03-14T19:45:51.602187+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551602,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T19:45:51.602227+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551602,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T19:45:51.602320+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981551602,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:45:51.602338+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981551205,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request correctly routed"}
2025-03-14T19:45:51.602338+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551601,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:45:51.602338+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551602,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response"}
2025-03-14T19:45:51.603633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981551602,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}
2025-03-14T19:45:51.603634+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551602,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f - value: [object Promise]"}
2025-03-14T19:45:51.603671+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551603,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId NBdAAAoCCFo and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,57,58,52,53,58,53,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T19:45:51.592Z\\\",\\\"user\\\":{\\\"id\\\":\\\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\\\",\\\"email\\\":\\\"jinze.zhang@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"John Zhang\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000I74NuYAJ\\\",\\\"slackUserId\\\":\\\"U05RNBKJU8H\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-10-20T19:31:34.941Z\\\",\\\"modifiedAt\\\":\\\"2023-10-20T19:31:34.941Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. 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2025-03-14T19:45:51.603671+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] "description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:45:51Z\",\"updated_at\":\"2025-03-14T19:45:51Z\",\"status\":\"triggered\",\"incident_key\":\"b48338e1b2e146f08dfbaba4a2c538cf\",\"service\":{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PE4JSXF\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE4JSXF\"},\"assignments\":[{\"at\":\"2025-03-14T19:45:51Z\",\"assignee\":{\"id\":\"PFWCZP4\",\"type\":\"user_reference\",\"summary\":\"Sparsh Prasad\",\"self\":\"https://api.pagerduty.com/users/PFWCZP4\",\"html_url\":\"https://salesforce.pagerduty.com/users/PFWCZP4\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:45:51Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RR21Y6ZZ36D5R4ZQQXHO207FJN\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RR21Y6ZZ36D5R4ZQQXHO207FJN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3X9IS0MRRI4Z4/log_entries/RR21Y6ZZ36D5R4ZQQXHO207FJN\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TWAQ6\",\"type\":\"escalation_policy_reference\",\"summary\":\"GUS: STRIDE Incident EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TWAQ6\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TWAQ6\"},\"teams\":[{\"id\":\"PFR7CX0\",\"type\":\"team_reference\",\"summary\":\"GUS: STRIDE\",\"self\":\"https://api.pagerduty.com/teams/PFR7CX0\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PFR7CX0\"}],\"impacted_services\":[{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PE4JSXF\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE4JSXF\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:55:51Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE4JSXF\",\"type\":\"service_reference\",\"summary\":\"GUS: STRIDE Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PE4JSXF\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE4JSXF\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3X9IS0MRRI4Z4\",\"type\":\"incident\",\"summary\":\"[#14013000] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q3X9IS0MRRI4Z4\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3X9IS0MRRI4Z4\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \"}}},\"responderEmail\":\"sparsh.prasad@salesforce.com\"}}}"}
2025-03-14T19:45:51.603674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551603,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: NBdAAAoCCFo"}
2025-03-14T19:45:51.603674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551603,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId NBdAAAoCCFo"}
2025-03-14T19:45:51.603675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551603,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id d9675aca-94e2-4634-b037-3245f2882d3f and docId NBdAAAoCCFo"}
2025-03-14T19:45:51.643160+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981551643,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}
2025-03-14T19:45:51.643164+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551643,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:45:51.635Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"U02RUKY5S3A\"]}}"}
2025-03-14T19:45:51.643165+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551643,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T19:45:51.643188+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551643,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T19:45:51.643261+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981551643,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:45:51.643303+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551642,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:45:51.643304+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981551643,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users"}
2025-03-14T19:45:51.643304+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981551643,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}
2025-03-14T19:46:37.269812+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981597269,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776817664,\"uptime\":1801325.75,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22158910,\"nice\":14030,\"sys\":2919740,\"idle\":1771852050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22178610,\"nice\":13850,\"sys\":2928190,\"idle\":1771550790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29981,\"num\":21,\"sum\":60020}}}"}
2025-03-14T19:46:37.269815+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981597269,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:49:37.317545+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741981777317,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776952832,\"uptime\":1801505.79,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22160660,\"nice\":14030,\"sys\":2919940,\"idle\":1772029920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179990,\"nice\":13850,\"sys\":2928450,\"idle\":1771728750,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60001}}}"}
2025-03-14T19:49:37.317627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741981777317,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:58:37.509561+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741982317509,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770681856,\"uptime\":1802045.99,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22164970,\"nice\":14030,\"sys\":2920630,\"idle\":1772563280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22185030,\"nice\":13850,\"sys\":2929090,\"idle\":1772262190,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60028}}}"}
2025-03-14T19:58:37.509590+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741982317509,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:59:37.541531+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741982377541,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769534976,\"uptime\":1802106.02,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22165390,\"nice\":14030,\"sys\":2920680,\"idle\":1772622630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22185410,\"nice\":13850,\"sys\":2929130,\"idle\":1772321570,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30007,\"num\":3,\"sum\":60029}}}"}
2025-03-14T19:59:37.541620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741982377541,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:02:13.394098+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741982533393,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T20:02:13.395675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741982533395,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}
2025-03-14T20:05:34.802653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741982734802,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}
2025-03-14T20:05:34.802760+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741982734802,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:05:34.793Z\",\"user\":{\"id\":\"6d78dc06-d5ac-4adf-896b-88f3e3413766\",\"email\":\"j.ryan@salesforce.com\",\"active\":true,\"name\":\"Joseph Ryan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000GlH7RYAV\",\"slackUserId\":\"U05HBJ1NXNZ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-08-11T14:06:52.015Z\",\"modifiedAt\":\"2023-08-11T14:06:52.015Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:50:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.enterprise.slack.com/archives/C08HU8B6BV0\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T13:42:00.000Z\",\"impactEndTime\":\"2025-03-14T13:56:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"AWS\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:57:12.349Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C0449P2SUFL\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"560f68f3-c2d5-4027-9071-ca667ecf04b3\",\"sequenceNumber\":4}}"}
2025-03-14T20:05:34.802793+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741982734802,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T20:05:34.802857+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741982734802,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T20:05:34.802938+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741982734802,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:05:34.802972+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741982734802,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T20:05:34.802973+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741982734802,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}
2025-03-14T20:05:34.802973+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741982734802,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}
2025-03-14T20:13:37.769558+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741983217769,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2779205632,\"uptime\":1802946.24,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22172730,\"nice\":14030,\"sys\":2921630,\"idle\":1773452880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22191860,\"nice\":13850,\"sys\":2930190,\"idle\":1773152010,\"irq\":0}}],\"eventLoopStats\":{\"min\":68,\"max\":30009,\"num\":3,\"sum\":60027}}}"}
2025-03-14T20:13:37.769596+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741983217769,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:26:37.949560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741983997949,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2938949632,\"uptime\":1803726.42,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22180160,\"nice\":14030,\"sys\":2922570,\"idle\":1774223660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22198610,\"nice\":13850,\"sys\":2931190,\"idle\":1773922350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29932,\"num\":14,\"sum\":60004}}}"}
2025-03-14T20:26:37.949591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741983997949,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:27:37.977556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741984057977,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2938236928,\"uptime\":1803786.45,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22180700,\"nice\":14030,\"sys\":2922630,\"idle\":1774283060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22199060,\"nice\":13850,\"sys\":2931240,\"idle\":1773981750,\"irq\":0}}],\"eventLoopStats\":{\"min\":67,\"max\":30006,\"num\":3,\"sum\":60027}}}"}
2025-03-14T20:27:37.977610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741984057977,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:29:38.029691+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741984178029,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878300160,\"uptime\":1803906.5,\"totalMem\":4018159616,\"loadavg\":[0.52,0.15,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22203550,\"nice\":14030,\"sys\":2923920,\"idle\":1774378490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22218670,\"nice\":13850,\"sys\":2932150,\"idle\":1774080700,\"irq\":0}}],\"eventLoopStats\":{\"min\":51,\"max\":30026,\"num\":3,\"sum\":60024}}}"}
2025-03-14T20:29:38.029699+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741984178029,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:30:39.463779+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741984239463,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T20:30:39.465220+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741984239465,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}
2025-03-14T20:32:38.089554+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741984358089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879086592,\"uptime\":1804086.56,\"totalMem\":4018159616,\"loadavg\":[0.03,0.1,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22208510,\"nice\":14030,\"sys\":2924290,\"idle\":1774552880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22223760,\"nice\":13850,\"sys\":2932450,\"idle\":1774254970,\"irq\":0}}],\"eventLoopStats\":{\"min\":56,\"max\":30028,\"num\":3,\"sum\":60021}}}"}
2025-03-14T20:32:38.089618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741984358089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:44:38.401580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741985078401,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882961408,\"uptime\":1804806.88,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22215140,\"nice\":14030,\"sys\":2925210,\"idle\":1775264040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22230150,\"nice\":13850,\"sys\":2933280,\"idle\":1774966550,\"irq\":0}}],\"eventLoopStats\":{\"min\":29983,\"max\":30045,\"num\":2,\"sum\":60028}}}"}
2025-03-14T20:44:38.401604+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741985078401,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:50:38.545532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741985438545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2881286144,\"uptime\":1805167.02,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22218170,\"nice\":14030,\"sys\":2925610,\"idle\":1775619840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22232310,\"nice\":13850,\"sys\":2933810,\"idle\":1775322460,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30026,\"num\":3,\"sum\":60020}}}"}
2025-03-14T20:50:38.545650+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741985438545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:00:38.733568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891313152,\"uptime\":1805767.21,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22223140,\"nice\":14030,\"sys\":2926460,\"idle\":1776213090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22237290,\"nice\":13850,\"sys\":2934630,\"idle\":1775915510,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30005,\"num\":3,\"sum\":60009}}}"}
2025-03-14T21:00:38.733648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741986038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:01:38.761551+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986098761,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891366400,\"uptime\":1805827.24,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22223690,\"nice\":14030,\"sys\":2926520,\"idle\":1776272450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22237630,\"nice\":13850,\"sys\":2934700,\"idle\":1775974840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29996,\"num\":13,\"sum\":60026}}}"}
2025-03-14T21:01:38.761631+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741986098761,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:09:38.957545+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986578957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890047488,\"uptime\":1806307.43,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22227620,\"nice\":14030,\"sys\":2927010,\"idle\":1776747330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22241850,\"nice\":13850,\"sys\":2935200,\"idle\":1776449350,\"irq\":0}}],\"eventLoopStats\":{\"min\":25,\"max\":30014,\"num\":3,\"sum\":60028}}}"}
2025-03-14T21:09:38.957623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741986578957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:10:30.783738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986629520,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: e6a34303-ce77-4541-b86d-01d124c389ec-incident-info"}
2025-03-14T21:10:30.783741+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986629521,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e6a34303-ce77-4541-b86d-01d124c389ec-gus-casenumber - value: [object Promise]"}
2025-03-14T21:10:30.783747+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986630783,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Roles for  incident: [{\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"modifiedAt\":\"2025-03-14T19:32:47.423Z\",\"createdBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"modifiedBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"id\":\"2535f041-0687-43c3-a044-9f55d7800422\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"externalGusId\":null}]"}
2025-03-14T21:10:30.966247+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986630966,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Roles for  incident: [{\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"modifiedAt\":\"2025-03-14T19:32:47.423Z\",\"createdBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"modifiedBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"id\":\"2535f041-0687-43c3-a044-9f55d7800422\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"externalGusId\":null}]"}
2025-03-14T21:10:31.989709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741986631619,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e6a34303-ce77-4541-b86d-01d124c389ec - icc-incident-updated correctly routed"}
2025-03-14T21:10:31.989712+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986631989,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e6a34303-ce77-4541-b86d-01d124c389ec-incident-info, info: {\"id\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"caseId\":\"500EE00001TtvFnYAJ\",\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"slackChannelId\":\"C08HSER3XJR\",\"subject\":\"Multiple servcies missing Argus metric in us-west-2\",\"description\":\"Support case in TOC channel - https://salesforce-internal.slack.com/archives/CPCCX31PW/p1741930445824479\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T19:32:47.423Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Yiyuan Xing\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73031797\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-14T21:10:35.212177+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986634229,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId e6a34303-ce77-4541-b86d-01d124c389ec, docId SVMAAAGLjRr, caseNumber 73031797"}
2025-03-14T21:10:35.212181+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741986634229,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e6a34303-ce77-4541-b86d-01d124c389ec - icc-gus-response correctly routed"}
2025-03-14T21:10:35.212181+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635211,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e6a34303-ce77-4541-b86d-01d124c389ec"}
2025-03-14T21:10:35.212182+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741986635211,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}
2025-03-14T21:10:35.212188+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635211,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:10:35.162Z\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"name\":\"Yiyuan Xing\",\"email\":\"yxing@salesforce.com\"},\"incident\":{\"id\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"slackChannel\":{\"id\":\"C08HSER3XJR\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtvFnYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:10:35.162Z\",\"recordId\":\"500EE00001TtvFnYAJ\",\"incidentId\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"caseNumber\":\"73031797\"},\"changes\":{}}"}
2025-03-14T21:10:35.212189+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635211,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:10:35.212189+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635211,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:10:35.212189+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741986635211,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:10:35.212190+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635211,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e6a34303-ce77-4541-b86d-01d124c389ec - icc-gus-response"}
2025-03-14T21:10:35.212190+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741986635211,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}
2025-03-14T21:10:35.212190+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635212,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e6a34303-ce77-4541-b86d-01d124c389ec - value: [object Promise]"}
2025-03-14T21:10:35.213269+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId SVMAAAGLjRr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,49,58,49,48,58,51,53,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T21:10:35.162Z\\\",\\\"user\\\":{\\\"id\\\":\\\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\\\",\\\"gusUserId\\\":\\\"005EE000001Icr3YAC\\\",\\\"slackUserId\\\":\\\"U02GZQQDFST\\\",\\\"name\\\":\\\"Yiyuan Xing\\\",\\\"email\\\":\\\"yxing@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e6a34303-ce77-4541-b86d-01d124c389ec\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HSER3XJR\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtvFnYAJ\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T21:10:35.162Z\\\",\\\"recordId\\\":\\\"500EE00001TtvFnYAJ\\\",\\\"incidentId\\\":\\\"e6a34303-ce77-4541-b86d-01d124c389ec\\\",\\\"caseNumber\\\":\\\"73031797\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T21:10:35.162Z\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"name\":\"Yiyuan Xing\",\"email\":\"yxing@salesforce.com\"},\"incident\":{\"id\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"slackChannel\":{\"id\":\"C08HSER3XJR\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtvFnYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:10:35.162Z\",\"recordId\":\"500EE00001TtvFnYAJ\",\"incidentId\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"caseNumber\":\"73031797\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T21:10:35.162Z\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"name\":\"Yiyuan Xing\",\"email\":\"yxing@salesforce.com\"},\"incident\":{\"id\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"slackChannel\":{\"id\":\"C08HSER3XJR\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtvFnYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:10:35.162Z\",\"recordId\":\"500EE00001TtvFnYAJ\",\"incidentId\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"caseNumber\":\"73031797\"},\"changes\":{}}}"}
2025-03-14T21:10:35.213270+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: SVMAAAGLjRr"}
2025-03-14T21:10:35.213271+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId SVMAAAGLjRr"}
2025-03-14T21:10:35.213271+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id e6a34303-ce77-4541-b86d-01d124c389ec and docId SVMAAAGLjRr"}
2025-03-14T21:10:35.213272+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId e6a34303-ce77-4541-b86d-01d124c389ec, docId SVMAAAGLjRr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:10:35.162Z\",\"recordId\":\"500EE00001TtvFnYAJ\",\"incidentId\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"caseNumber\":\"73031797\"}"}
2025-03-14T21:10:35.213274+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986635213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e6a34303-ce77-4541-b86d-01d124c389ec-gus-casenumber - value: [object Promise]"}
2025-03-14T21:15:39.025537+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741986939025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892546048,\"uptime\":1806667.5,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22230410,\"nice\":14030,\"sys\":2927420,\"idle\":1777103330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244690,\"nice\":13850,\"sys\":2935600,\"idle\":1776805140,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30023,\"num\":3,\"sum\":60017}}}"}
2025-03-14T21:15:39.025644+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741986939025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:17:39.065555+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741987059065,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892185600,\"uptime\":1806787.54,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22231180,\"nice\":14030,\"sys\":2927520,\"idle\":1777221900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22245580,\"nice\":13850,\"sys\":2935740,\"idle\":1776923840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29964,\"num\":13,\"sum\":60005}}}"}
2025-03-14T21:17:39.065675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987059065,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:20:39.133556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741987239133,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896539648,\"uptime\":1806967.61,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22232760,\"nice\":14030,\"sys\":2927700,\"idle\":1777399860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22247410,\"nice\":13850,\"sys\":2935920,\"idle\":1777101680,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30006,\"num\":3,\"sum\":60026}}}"}
2025-03-14T21:20:39.133672+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987239133,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:21:42.388892+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987302388,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:21:42.390337+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987302390,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:25:39.213678+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741987539213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891538432,\"uptime\":1807267.69,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22236340,\"nice\":14030,\"sys\":2928100,\"idle\":1777696050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22250470,\"nice\":13850,\"sys\":2936300,\"idle\":1777397840,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30024,\"num\":3,\"sum\":60027}}}"}
2025-03-14T21:25:39.213682+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987539213,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:26:43.443411+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987603443,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:26:43.444909+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987603444,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:27:39.261573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741987659261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892324864,\"uptime\":1807387.74,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22237050,\"nice\":14030,\"sys\":2928240,\"idle\":1777814800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22251350,\"nice\":13850,\"sys\":2936410,\"idle\":1777516460,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29990,\"num\":13,\"sum\":60016}}}"}
2025-03-14T21:27:39.261638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987659261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:31:39.321577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741987899321,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898202624,\"uptime\":1807627.8,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22238700,\"nice\":14030,\"sys\":2928530,\"idle\":1778052070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22253440,\"nice\":13850,\"sys\":2936720,\"idle\":1777753630,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30027,\"num\":3,\"sum\":60003}}}"}
2025-03-14T21:31:39.321626+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987899321,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:31:44.558304+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987904558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:31:44.559852+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741987904559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:40:39.485556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741988439485,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896363520,\"uptime\":1808167.96,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243020,\"nice\":14030,\"sys\":2929190,\"idle\":1778585970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22257490,\"nice\":13850,\"sys\":2937380,\"idle\":1778287630,\"irq\":0}}],\"eventLoopStats\":{\"min\":102,\"max\":30001,\"num\":3,\"sum\":60011}}}"}
2025-03-14T21:40:39.485622+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741988439485,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:42:39.541573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741988559541,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895249408,\"uptime\":1808288.02,\"totalMem\":4018159616,\"loadavg\":[0.15,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243850,\"nice\":14030,\"sys\":2929330,\"idle\":1778704660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258280,\"nice\":13850,\"sys\":2937480,\"idle\":1778406350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29912,\"num\":13,\"sum\":60020}}}"}
2025-03-14T21:42:39.541695+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741988559541,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:49:39.669574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741988979669,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894970880,\"uptime\":1808708.15,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22247150,\"nice\":14030,\"sys\":2929860,\"idle\":1779119920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22261560,\"nice\":13850,\"sys\":2938030,\"idle\":1778821470,\"irq\":0}}],\"eventLoopStats\":{\"min\":35,\"max\":30026,\"num\":3,\"sum\":60025}}}"}
2025-03-14T21:49:39.669711+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741988979669,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:52:01.961611+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741989121961,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2933833728,\"uptime\":1808850.44,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22251510,\"nice\":14030,\"sys\":2931420,\"idle\":1779254970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22266580,\"nice\":13850,\"sys\":2939720,\"idle\":1778955830,\"irq\":0}}],\"eventLoopStats\":{\"min\":72,\"max\":30027,\"num\":3,\"sum\":60007}}}"}
2025-03-14T21:52:01.961683+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741989121961,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:57:02.081590+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741989422081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931408896,\"uptime\":1809150.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254090,\"nice\":14030,\"sys\":2931720,\"idle\":1779551680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22269350,\"nice\":13850,\"sys\":2940040,\"idle\":1779252490,\"irq\":0}}],\"eventLoopStats\":{\"min\":88,\"max\":30007,\"num\":3,\"sum\":60027}}}"}
2025-03-14T21:57:02.081706+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741989422081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:02:02.229637+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741989722229,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930696192,\"uptime\":1809450.7,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22256530,\"nice\":14030,\"sys\":2932090,\"idle\":1779848470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22271740,\"nice\":13850,\"sys\":2940380,\"idle\":1779549160,\"irq\":0}}],\"eventLoopStats\":{\"min\":26,\"max\":30029,\"num\":3,\"sum\":60026}}}"}
2025-03-14T22:02:02.229838+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741989722229,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:03:02.257580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741989782257,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930520064,\"uptime\":1809510.73,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22257310,\"nice\":14030,\"sys\":2932160,\"idle\":1779907740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22272310,\"nice\":13850,\"sys\":2940420,\"idle\":1779608530,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30027,\"num\":3,\"sum\":60026}}}"}
2025-03-14T22:03:02.257685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741989782257,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:04:02.285620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741989842285,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930036736,\"uptime\":1809570.76,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22257980,\"nice\":14030,\"sys\":2932190,\"idle\":1779967050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22272850,\"nice\":13850,\"sys\":2940480,\"idle\":1779667880,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30018,\"num\":3,\"sum\":60027}}}"}
2025-03-14T22:04:02.285732+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741989842285,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:05:02.313628+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741989902313,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930049024,\"uptime\":1809630.79,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258710,\"nice\":14030,\"sys\":2932290,\"idle\":1780026330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273550,\"nice\":13850,\"sys\":2940550,\"idle\":1779727150,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30004,\"num\":3,\"sum\":60026}}}"}
2025-03-14T22:05:02.313819+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741989902313,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:06:02.325919+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741989962325,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930053120,\"uptime\":1809690.8,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22259650,\"nice\":14030,\"sys\":2932360,\"idle\":1780085620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22274210,\"nice\":13850,\"sys\":2940590,\"idle\":1779786450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":12,\"sum\":60009}}}"}
2025-03-14T22:06:02.325924+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741989962325,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:08:02.385616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741990082385,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929606656,\"uptime\":1809810.86,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22261330,\"nice\":14030,\"sys\":2932440,\"idle\":1780204270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22275540,\"nice\":13850,\"sys\":2940730,\"idle\":1779905100,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30007,\"num\":3,\"sum\":60027}}}"}
2025-03-14T22:08:02.385704+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741990082385,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:10:05.462786+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741990205462,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T22:10:05.464315+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741990205464,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:11:02.429571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741990262429,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929360896,\"uptime\":1809990.91,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22262670,\"nice\":14030,\"sys\":2932640,\"idle\":1780382240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22277010,\"nice\":13850,\"sys\":2940950,\"idle\":1780083040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29940,\"num\":13,\"sum\":60009}}}"}
2025-03-14T22:11:02.429686+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741990262429,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:15:02.549595+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741990502549,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928857088,\"uptime\":1810231.02,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22264540,\"nice\":14030,\"sys\":2932860,\"idle\":1780619620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278690,\"nice\":13850,\"sys\":2941180,\"idle\":1780320510,\"irq\":0}}],\"eventLoopStats\":{\"min\":35,\"max\":30024,\"num\":3,\"sum\":60029}}}"}
2025-03-14T22:15:02.549666+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741990502549,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:17:02.569586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741990622569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930958336,\"uptime\":1810351.05,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22266000,\"nice\":14030,\"sys\":2933020,\"idle\":1780737940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22279800,\"nice\":13850,\"sys\":2941300,\"idle\":1780439030,\"irq\":0}}],\"eventLoopStats\":{\"min\":34,\"max\":30026,\"num\":3,\"sum\":59999}}}"}
2025-03-14T22:17:02.569659+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741990622569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:21:02.689592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741990862689,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930483200,\"uptime\":1810591.16,\"totalMem\":4018159616,\"loadavg\":[0.11,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22267680,\"nice\":14030,\"sys\":2933190,\"idle\":1780975320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22281590,\"nice\":13850,\"sys\":2941490,\"idle\":1780676370,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29982,\"num\":13,\"sum\":60024}}}"}
2025-03-14T22:21:02.689664+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741990862689,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:22:02.697614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741990922697,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2940174336,\"uptime\":1810651.17,\"totalMem\":4018159616,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22268360,\"nice\":14030,\"sys\":2933280,\"idle\":1781034220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22282270,\"nice\":13850,\"sys\":2941560,\"idle\":1780735420,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30002,\"num\":3,\"sum\":60007}}}"}
2025-03-14T22:22:02.697682+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741990922697,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:28:02.821574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991282821,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929127424,\"uptime\":1811011.3,\"totalMem\":4018159616,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22271520,\"nice\":14030,\"sys\":2933730,\"idle\":1781390030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22285700,\"nice\":13850,\"sys\":2942000,\"idle\":1781091080,\"irq\":0}}],\"eventLoopStats\":{\"min\":41,\"max\":30011,\"num\":3,\"sum\":60028}}}"}
2025-03-14T22:28:02.821708+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991282821,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:33:02.969571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991582969,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2927824896,\"uptime\":1811311.44,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273960,\"nice\":14030,\"sys\":2934020,\"idle\":1781686780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22287890,\"nice\":13850,\"sys\":2942300,\"idle\":1781387770,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30019,\"num\":3,\"sum\":60028}}}"}
2025-03-14T22:33:02.969635+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991582969,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:39:41.279246+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991981279,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:41.280862+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991981279,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-reporting'"}
2025-03-14T22:39:41.280865+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991981279,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:40.640Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"b8cb9977-a8ff-1e7f-c30a-c81b1fbf7d79\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:39:41.280867+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991981280,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:39:41.280871+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991981280,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:39:41.280871+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991981280,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:39:41.280875+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991981280,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-without-slack-channel"}
2025-03-14T22:39:41.280876+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991981280,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-incident-created-without-slack-channel is not consumed by icc-reporting."}
2025-03-14T22:39:41.280876+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991981280,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-without-slack-channel correctly routed"}
2025-03-14T22:39:44.266607+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991984266,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:44.266832+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991984266,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-reporting'"}
2025-03-14T22:39:44.266865+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991984266,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:44.258Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\",\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"folderId\":null}]}}"}
2025-03-14T22:39:44.266949+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991984266,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:39:44.266950+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991984266,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:39:44.267006+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991984266,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:39:44.267058+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991984267,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-bridge-created"}
2025-03-14T22:39:44.267061+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991984267,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-bridge-created is now being processed."}
2025-03-14T22:39:44.267331+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991984267,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}
2025-03-14T22:39:44.268459+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991984268,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,50,58,51,57,58,52,52,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T22:39:44.258Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\\\"},\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:07.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\\\",\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\",\\\"isManaged\\\":true,\\\"createdBy\\\":\\\"SiteReliability\\\",\\\"modifiedBy\\\":\\\"SiteReliability\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:43.804Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:39:43.804Z\\\"},\\\"changes\\\":{\\\"bridge\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T22:39:43.804Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:39:43.804Z\\\",\\\"id\\\":\\\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\\\",\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\",\\\"isManaged\\\":true,\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"folderId\\\":null}]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T22:39:44.258Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\",\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"folderId\":null}]}},\"encoder\":\"json\",\"eventType\":\"icc-bridge-created\",\"payload\":{\"createdAt\":\"2025-03-14T22:39:44.258Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\",\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"folderId\":null}]}}}"}
2025-03-14T22:39:44.268460+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991984268,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:44.268567+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991984268,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-bridge-created correctly routed"}
2025-03-14T22:39:48.263513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991988263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:48.263650+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991988263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-reporting'"}
2025-03-14T22:39:48.263651+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991988263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:48.214Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"createdAt\":\"2025-03-14T22:39:42.843Z\",\"modifiedAt\":\"2025-03-14T22:39:47.616Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"}}"}
2025-03-14T22:39:48.263680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991988263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:39:48.263764+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991988263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:39:48.263839+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991988263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:39:48.263847+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991988263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-renamed"}
2025-03-14T22:39:48.263850+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991988263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-slack-channel-renamed is not consumed by icc-reporting."}
2025-03-14T22:39:48.264006+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991988263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-renamed correctly routed"}
2025-03-14T22:39:55.026071+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741991995025,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core 1P\",\"roles\":{\"Incident Commander\":\"Nikita Aggarwal\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-14T22:39:55.027927+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741991995027,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated correctly routed"}
2025-03-14T22:40:03.105593+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992003105,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2935345152,\"uptime\":1811731.58,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22277060,\"nice\":14030,\"sys\":2934520,\"idle\":1782101940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22291190,\"nice\":13850,\"sys\":2942810,\"idle\":1781803130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":109,\"sum\":59954}}}"}
2025-03-14T22:40:03.105675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992003105,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:40:53.226439+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992053226,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-page-response correctly routed"}
2025-03-14T22:46:03.189600+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992363189,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930343936,\"uptime\":1812091.66,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22279650,\"nice\":14030,\"sys\":2934970,\"idle\":1782457850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22294170,\"nice\":13850,\"sys\":2943230,\"idle\":1782159020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30004,\"num\":13,\"sum\":60002}}}"}
2025-03-14T22:46:03.189647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992363189,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:49:53.949983+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992593949,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:49:53.950032+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992593949,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}
2025-03-14T22:49:53.950054+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992593950,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:49:53.614Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"4b13fdc1-d1f4-4dbc-bfc5-5569f19a1b12\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:49:53.950101+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992593950,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:49:53.950134+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992593950,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:49:53.950267+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992593950,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:49:53.950268+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992593950,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed"}
2025-03-14T22:49:53.950271+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992593950,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}
2025-03-14T22:49:53.950298+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992593950,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed correctly routed"}
2025-03-14T22:49:54.039459+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992594039,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:49:54.039586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992594039,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}
2025-03-14T22:49:54.039587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992594039,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:49:53.989Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"4b13fdc1-d1f4-4dbc-bfc5-5569f19a1b12\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"4b13fdc1-d1f4-4dbc-bfc5-5569f19a1b12\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:49:53.584Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}
2025-03-14T22:49:54.039605+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992594039,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:49:54.039669+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992594039,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:49:54.039767+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992594039,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:49:54.039767+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992594039,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered"}
2025-03-14T22:49:54.039768+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992594039,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}
2025-03-14T22:49:54.039804+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992594039,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered correctly routed"}
2025-03-14T22:53:03.325600+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992783325,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928869376,\"uptime\":1812511.8,\"totalMem\":4018159616,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22283390,\"nice\":14030,\"sys\":2935500,\"idle\":1782872540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22297210,\"nice\":13850,\"sys\":2943750,\"idle\":1782573910,\"irq\":0}}],\"eventLoopStats\":{\"min\":86,\"max\":30029,\"num\":3,\"sum\":60028}}}"}
2025-03-14T22:53:03.325676+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992783325,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:56:03.365554+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741992963365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928705536,\"uptime\":1812691.84,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284880,\"nice\":14030,\"sys\":2935690,\"idle\":1783050440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22298690,\"nice\":13850,\"sys\":2943920,\"idle\":1782751910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":16,\"sum\":59996}}}"}
2025-03-14T22:56:03.365670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741992963365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:02:03.473622+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741993323473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925187072,\"uptime\":1813051.95,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22287310,\"nice\":14030,\"sys\":2936050,\"idle\":1783406520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22301270,\"nice\":13850,\"sys\":2944190,\"idle\":1783107920,\"irq\":0}}],\"eventLoopStats\":{\"min\":65,\"max\":30017,\"num\":3,\"sum\":60023}}}"}
2025-03-14T23:02:03.473837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741993323473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:05:03.525615+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741993503525,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925932544,\"uptime\":1813232,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22288670,\"nice\":14030,\"sys\":2936220,\"idle\":1783584510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303180,\"nice\":13850,\"sys\":2944400,\"idle\":1783285650,\"irq\":0}}],\"eventLoopStats\":{\"min\":47,\"max\":30030,\"num\":3,\"sum\":60011}}}"}
2025-03-14T23:05:03.525684+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741993503525,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:15:03.733584+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994103733,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2924417024,\"uptime\":1813832.21,\"totalMem\":4018159616,\"loadavg\":[0.08,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22293400,\"nice\":14030,\"sys\":2936890,\"idle\":1784177920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22307810,\"nice\":13850,\"sys\":2945000,\"idle\":1783878950,\"irq\":0}}],\"eventLoopStats\":{\"min\":32,\"max\":30007,\"num\":3,\"sum\":60025}}}"}
2025-03-14T23:15:03.733706+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994103733,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:17:03.793602+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994223793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2924122112,\"uptime\":1813952.27,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22294300,\"nice\":14030,\"sys\":2936990,\"idle\":1784296500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22308790,\"nice\":13850,\"sys\":2945140,\"idle\":1783997570,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30014,\"num\":3,\"sum\":60028}}}"}
2025-03-14T23:17:03.793658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994223793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:17:56.282857+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994276282,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:17:56.284379+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994276284,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:20:04.299840+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994404299,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 4fa94feb-1f18-4521-9fa1-92d626590aab"}
2025-03-14T23:20:04.299924+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994404299,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-folder-created' for consumer group='icc-reporting'"}
2025-03-14T23:20:04.299927+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994404299,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:20:03.969Z\",\"incident\":{\"id\":\"4fa94feb-1f18-4521-9fa1-92d626590aab\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1JcdmYhoi_x_1HzZQMFtJQsUDmeo-KuK0\"}}"}
2025-03-14T23:20:04.299960+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994404299,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}
2025-03-14T23:20:04.300014+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994404299,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}
2025-03-14T23:20:04.300116+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994404300,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:20:04.300116+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994404300,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 4fa94feb-1f18-4521-9fa1-92d626590aab - icc-bridge-folder-created"}
2025-03-14T23:20:04.300140+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994404300,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-bridge-folder-created is now being processed."}
2025-03-14T23:20:04.300290+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994404300,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 4fa94feb-1f18-4521-9fa1-92d626590aab - value: [object Promise]"}
2025-03-14T23:20:04.301614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994404301,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101,45,102,111,108,100,101,114,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,50,48,58,48,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101]}}],\"key\":\"4fa94feb-1f18-4521-9fa1-92d626590aab\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:20:03.969Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"4fa94feb-1f18-4521-9fa1-92d626590aab\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"NA\\\",\\\"name\\\":\\\"NA\\\"}},\\\"eventObj\\\":{\\\"folderId\\\":\\\"1JcdmYhoi_x_1HzZQMFtJQsUDmeo-KuK0\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:20:03.969Z\",\"incident\":{\"id\":\"4fa94feb-1f18-4521-9fa1-92d626590aab\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1JcdmYhoi_x_1HzZQMFtJQsUDmeo-KuK0\"}},\"encoder\":\"json\",\"eventType\":\"icc-bridge-folder-created\",\"payload\":{\"createdAt\":\"2025-03-14T23:20:03.969Z\",\"incident\":{\"id\":\"4fa94feb-1f18-4521-9fa1-92d626590aab\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1JcdmYhoi_x_1HzZQMFtJQsUDmeo-KuK0\"}}}"}
2025-03-14T23:20:04.301615+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994404301,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for 4fa94feb-1f18-4521-9fa1-92d626590aab"}
2025-03-14T23:20:04.301616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":40,"time":1741994404301,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event icc-bridge-folder-created does not have the necessary information to create a document"}
2025-03-14T23:20:04.301616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994404301,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 4fa94feb-1f18-4521-9fa1-92d626590aab - icc-bridge-folder-created correctly routed"}
2025-03-14T23:24:03.933577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994643933,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2934644736,\"uptime\":1814372.41,\"totalMem\":4018159616,\"loadavg\":[0.13,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22298040,\"nice\":14030,\"sys\":2937570,\"idle\":1784711380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22312200,\"nice\":13850,\"sys\":2945680,\"idle\":1784412340,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30005,\"num\":3,\"sum\":60025}}}"}
2025-03-14T23:24:03.933630+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994643933,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:25:03.961600+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994703961,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2933272576,\"uptime\":1814432.44,\"totalMem\":4018159616,\"loadavg\":[0.05,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22298510,\"nice\":14030,\"sys\":2937610,\"idle\":1784770710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22312560,\"nice\":13850,\"sys\":2945750,\"idle\":1784471700,\"irq\":0}}],\"eventLoopStats\":{\"min\":29978,\"max\":30048,\"num\":2,\"sum\":60026}}}"}
2025-03-14T23:25:03.961653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994703961,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:27:03.993576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741994823993,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930778112,\"uptime\":1814552.47,\"totalMem\":4018159616,\"loadavg\":[0,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22299520,\"nice\":14030,\"sys\":2937790,\"idle\":1784889360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22313690,\"nice\":13850,\"sys\":2945880,\"idle\":1784590290,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30028,\"num\":3,\"sum\":60029}}}"}
2025-03-14T23:27:03.993631+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741994823993,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:33:04.125594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995184125,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2926862336,\"uptime\":1814912.6,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22302300,\"nice\":14030,\"sys\":2938120,\"idle\":1785245060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22316380,\"nice\":13850,\"sys\":2946270,\"idle\":1784946260,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30001,\"num\":3,\"sum\":60019}}}"}
2025-03-14T23:33:04.125702+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995184125,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:41:04.253557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995664253,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925182976,\"uptime\":1815392.73,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22306470,\"nice\":14030,\"sys\":2938620,\"idle\":1785719400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22319940,\"nice\":13850,\"sys\":2946800,\"idle\":1785420900,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29949,\"num\":13,\"sum\":60026}}}"}
2025-03-14T23:41:04.253667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995664253,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:42:04.265556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995724265,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2924986368,\"uptime\":1815452.74,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22306840,\"nice\":14030,\"sys\":2938700,\"idle\":1785778720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22320440,\"nice\":13850,\"sys\":2946860,\"idle\":1785480220,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30020,\"num\":3,\"sum\":60010}}}"}
2025-03-14T23:42:04.265681+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995724265,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:42:16.026389+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995736026,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T23:42:16.026652+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995736026,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}
2025-03-14T23:42:16.026734+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995736026,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:42:16.014Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"sequenceNumber\":2}}"}
2025-03-14T23:42:16.026757+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995736026,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T23:42:16.026786+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995736026,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T23:42:16.027000+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995736026,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:42:16.027000+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995736026,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response"}
2025-03-14T23:42:16.027001+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995736026,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}
2025-03-14T23:42:16.027001+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995736026,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response correctly routed"}
2025-03-14T23:42:26.527428+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995746527,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T23:42:26.527640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995746527,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}
2025-03-14T23:42:26.527666+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995746527,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:42:26.100Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"sequenceNumber\":2}}"}
2025-03-14T23:42:26.527738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995746527,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T23:42:26.527753+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995746527,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T23:42:26.527964+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995746527,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:42:26.527965+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995746527,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response"}
2025-03-14T23:42:26.527965+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995746527,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}
2025-03-14T23:42:26.527966+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995746527,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response correctly routed"}
2025-03-14T23:43:04.285568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741995784285,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2924875776,\"uptime\":1815512.76,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22307330,\"nice\":14030,\"sys\":2938760,\"idle\":1785837990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22321080,\"nice\":13850,\"sys\":2946920,\"idle\":1785539490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29958,\"num\":10,\"sum\":60016}}}"}
2025-03-14T23:43:04.285709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741995784285,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:47:16.203345+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741996036203,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:47:16.204927+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741996036204,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:53:04.473612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741996384473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2926600192,\"uptime\":1816112.95,\"totalMem\":4018159616,\"loadavg\":[0.12,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22312370,\"nice\":14030,\"sys\":2939580,\"idle\":1786430640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22326090,\"nice\":13850,\"sys\":2947680,\"idle\":1786132390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29912,\"num\":13,\"sum\":60009}}}"}
2025-03-14T23:53:04.473733+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741996384473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:56:20.307613+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741996580307,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: a5aab472-b839-4738-8400-ac2daae38967-incident-info, info: {\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseId\":\"500EE00001Thk9kYAB\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"slackChannelId\":\"C08HE909JN5\",\"subject\":\"KaaS PROD24-core1\",\"description\":\"Description not found\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"impact\":\"ServiceDegradation\",\"impactStart\":\"2025-03-10T22:51:00.000Z\",\"impactEnd\":\"2025-03-11T22:14:00.000Z\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"caseNumber\":\"72888272\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-14T23:56:20.309295+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741996580309,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event a5aab472-b839-4738-8400-ac2daae38967 - icc-incident-resolved correctly routed"}
2025-03-15T00:00:04.641600+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741996804641,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834206720,\"uptime\":1816533.12,\"totalMem\":4018159616,\"loadavg\":[0.29,0.17,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22339600,\"nice\":14090,\"sys\":2943010,\"idle\":1786816570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22369380,\"nice\":13890,\"sys\":2950810,\"idle\":1786503170,\"irq\":0}}],\"eventLoopStats\":{\"min\":30,\"max\":30029,\"num\":3,\"sum\":60018}}}"}
2025-03-15T00:00:04.641653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741996804641,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:01:04.669839+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741996864669,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880925696,\"uptime\":1816593.14,\"totalMem\":4018159616,\"loadavg\":[0.48,0.23,0.1],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22348900,\"nice\":14090,\"sys\":2943910,\"idle\":1786866250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22379710,\"nice\":13890,\"sys\":2951280,\"idle\":1786552380,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60027}}}"}
2025-03-15T00:01:04.669845+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741996864669,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:03:04.681598+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741996984681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883997696,\"uptime\":1816713.16,\"totalMem\":4018159616,\"loadavg\":[0.15,0.22,0.11],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22364250,\"nice\":14090,\"sys\":2944500,\"idle\":1786970060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22394330,\"nice\":13890,\"sys\":2951860,\"idle\":1786656480,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30014,\"num\":3,\"sum\":60005}}}"}
2025-03-15T00:03:04.681654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741996984681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:05:53.449762+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153449,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:05:53.450047+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153449,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}
2025-03-15T00:05:53.450127+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153450,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:05:53.436Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"wmglld-yc6pmx-6t3q7d-47uv8q-1741997152921\",\"client\":\"icc-ui\"}"}
2025-03-15T00:05:53.450144+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153450,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-15T00:05:53.450197+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153450,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-15T00:05:53.450393+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153450,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:05:53.450394+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153450,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted"}
2025-03-15T00:05:53.450395+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153450,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}
2025-03-15T00:05:53.450395+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153450,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted correctly routed"}
2025-03-15T00:05:53.467549+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153467,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:05:53.467779+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153467,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}
2025-03-15T00:05:53.467830+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153467,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:05:53.459Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":[],\"requestId\":\"wmglld-yc6pmx-6t3q7d-47uv8q-1741997152921\",\"client\":\"icc-ui\"}"}
2025-03-15T00:05:53.467882+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153467,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-15T00:05:53.467905+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153467,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-15T00:05:53.467981+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153467,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:05:53.467984+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153467,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created"}
2025-03-15T00:05:53.468012+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153467,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}
2025-03-15T00:05:53.468025+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153468,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created correctly routed"}
2025-03-15T00:05:53.519397+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153519,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:05:53.519510+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153519,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}
2025-03-15T00:05:53.519511+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153519,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:05:53.468Z\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"responses\":[]}"}
2025-03-15T00:05:53.519653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153519,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-15T00:05:53.519654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153519,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-15T00:05:53.519707+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153519,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:05:53.519899+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":50,"time":1741997153519,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/kafka.report.consumer.js:43:109)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-15T00:05:53.679766+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153679,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:05:53.679931+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153679,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-resolved' for consumer group='icc-reporting'"}
2025-03-15T00:05:53.679959+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153679,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:05:53.491Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"changes\":{\"detectedTime\":[\"2025-03-14T22:38:00.000Z\",\"2025-03-14T22:03:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"impactStartTime\":[\"2025-03-14T22:39:00.000Z\",\"2025-03-14T22:03:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-15T00:00:00.000Z\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"wmglld-yc6pmx-6t3q7d-47uv8q-1741997152921\",\"client\":\"icc-ui\"}"}
2025-03-15T00:05:53.680008+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153679,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}"}
2025-03-15T00:05:53.680034+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153680,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}"}
2025-03-15T00:05:53.680123+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153680,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:05:53.680123+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153680,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-resolved"}
2025-03-15T00:05:53.680124+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153680,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-resolved is now being processed."}
2025-03-15T00:05:53.680247+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153680,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}
2025-03-15T00:05:53.681403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,114,101,115,111,108,118,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,48,53,58,53,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:05:53.491Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\"},\\\"changes\\\":{\\\"detectedTime\\\":[\\\"2025-03-14T22:38:00.000Z\\\",\\\"2025-03-14T22:03:00.000Z\\\"],\\\"status\\\":[\\\"InProgress\\\",\\\"Resolved\\\"],\\\"impactStartTime\\\":[\\\"2025-03-14T22:39:00.000Z\\\",\\\"2025-03-14T22:03:00.000Z\\\"],\\\"impactEndTime\\\":[\\\"\\\",\\\"2025-03-15T00:00:00.000Z\\\"],\\\"category\\\":[\\\"\\\",\\\"Application\\\"],\\\"rootCause\\\":[\\\"\\\",\\\"Change\\\"]},\\\"requestId\\\":\\\"wmglld-yc6pmx-6t3q7d-47uv8q-1741997152921\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:05:53.491Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"changes\":{\"detectedTime\":[\"2025-03-14T22:38:00.000Z\",\"2025-03-14T22:03:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"impactStartTime\":[\"2025-03-14T22:39:00.000Z\",\"2025-03-14T22:03:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-15T00:00:00.000Z\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"wmglld-yc6pmx-6t3q7d-47uv8q-1741997152921\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-resolved\",\"payload\":{\"createdAt\":\"2025-03-15T00:05:53.491Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"changes\":{\"detectedTime\":[\"2025-03-14T22:38:00.000Z\",\"2025-03-14T22:03:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"impactStartTime\":[\"2025-03-14T22:39:00.000Z\",\"2025-03-14T22:03:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-15T00:00:00.000Z\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"wmglld-yc6pmx-6t3q7d-47uv8q-1741997152921\",\"client\":\"icc-ui\"}}"}
2025-03-15T00:05:53.681403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}
2025-03-15T00:05:53.681404+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-resolved and docId BVDAAAyfe3C"}
2025-03-15T00:05:53.681404+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Processing eventTypeIncidentResolved for 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:05:53.681415+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997153681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentResolved for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}
2025-03-15T00:05:53.681416+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info"}
2025-03-15T00:05:53.682460+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997153682,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}
2025-03-15T00:05:54.997560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997154997,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Roles for  incident: []"}
2025-03-15T00:05:55.773902+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997155773,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:03:00.000Z\",\"impactEnd\":\"2025-03-15T00:00:00.000Z\",\"servicesImpacted\":\"Core 1P\",\"roles\":{},\"category\":\"Application\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-15T00:05:55.775640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997155775,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-resolved correctly routed"}
2025-03-15T00:06:04.717594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997164717,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897076224,\"uptime\":1816893.19,\"totalMem\":4018159616,\"loadavg\":[0.03,0.13,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22365420,\"nice\":14090,\"sys\":2944690,\"idle\":1787147790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22395580,\"nice\":13890,\"sys\":2952060,\"idle\":1786834410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30028,\"num\":31,\"sum\":59988}}}"}
2025-03-15T00:06:04.717650+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997164717,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:07:04.721591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997224721,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897166336,\"uptime\":1816953.2,\"totalMem\":4018159616,\"loadavg\":[0.01,0.1,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22365810,\"nice\":14090,\"sys\":2944750,\"idle\":1787207030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22395900,\"nice\":13890,\"sys\":2952120,\"idle\":1786893760,\"irq\":0}}],\"eventLoopStats\":{\"min\":99,\"max\":30017,\"num\":3,\"sum\":60002}}}"}
2025-03-15T00:07:04.721670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997224721,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:13:04.797578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997584797,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895638528,\"uptime\":1817313.27,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22368530,\"nice\":14090,\"sys\":2945130,\"idle\":1787562910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22398920,\"nice\":13890,\"sys\":2952510,\"idle\":1787249780,\"irq\":0}}],\"eventLoopStats\":{\"min\":155,\"max\":30019,\"num\":3,\"sum\":60018}}}"}
2025-03-15T00:13:04.797640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997584797,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:15:04.837582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997704837,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894688256,\"uptime\":1817433.31,\"totalMem\":4018159616,\"loadavg\":[0.11,0.1,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22369430,\"nice\":14090,\"sys\":2945250,\"idle\":1787681600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22399890,\"nice\":13890,\"sys\":2952650,\"idle\":1787368510,\"irq\":0}}],\"eventLoopStats\":{\"min\":142,\"max\":30005,\"num\":3,\"sum\":60019}}}"}
2025-03-15T00:15:04.837641+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997704837,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:15:54.328245+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754328,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:15:54.328306+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997754328,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}
2025-03-15T00:15:54.328314+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754328,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:15:54.276Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}
2025-03-15T00:15:54.328318+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754328,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-15T00:15:54.328381+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754328,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-15T00:15:54.328487+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997754328,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:15:54.328489+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754328,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed"}
2025-03-15T00:15:54.328523+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997754328,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}
2025-03-15T00:15:54.328535+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997754328,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed correctly routed"}
2025-03-15T00:15:54.411207+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754411,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:15:54.411328+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997754411,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}
2025-03-15T00:15:54.411333+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754411,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:15:54.362Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-15T00:15:54.183Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}
2025-03-15T00:15:54.411334+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754411,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-15T00:15:54.411402+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754411,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-15T00:15:54.411504+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997754411,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:15:54.411504+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997754411,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered"}
2025-03-15T00:15:54.411505+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997754411,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}
2025-03-15T00:15:54.411521+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997754411,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered correctly routed"}
2025-03-15T00:16:29.533677+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997789533,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T00:16:29.535153+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997789535,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T00:18:04.905569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741997884905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2907279360,\"uptime\":1817613.38,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22370680,\"nice\":14090,\"sys\":2945470,\"idle\":1787859520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22401540,\"nice\":13890,\"sys\":2952850,\"idle\":1787546440,\"irq\":0}}],\"eventLoopStats\":{\"min\":121,\"max\":30011,\"num\":3,\"sum\":60027}}}"}
2025-03-15T00:18:04.905657+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741997884905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:22:07.484316+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998127484,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Roles for  incident: []"}
2025-03-15T00:22:10.181965+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130181,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"exportSlackMessages remove redis keys for docId BVDAAAyfe3C"}
2025-03-15T00:22:10.187066+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130186,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"exportSlackMessages produceEvent for docId BVDAAAyfe3C"}
2025-03-15T00:22:10.187077+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/EIBtAXc0Mpy9 for event 13dc682c-7922-45ef-a32c-698d7df872fd and case 73036099"}
2025-03-15T00:22:10.187133+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-finished - undefined"}
2025-03-15T00:22:10.187182+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-15T00:22:10.187288+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-15T00:22:10.187405+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:22:10.187532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key '13dc682c-7922-45ef-a32c-698d7df872fd' to topic 'incident': {\"createdAt\":\"2025-03-15T00:22:10.187Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected.  Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000TrcFIAS\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"proximateCause\":\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. The issue persisted until a rollback of DNS failover was performed, restoring the system's functionality.\",\"customerExperience\":\"New logins are failing to Splunk, existing logins are fine.\",\"immediateResolution\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"aarQuestions\":\"What processes can be implemented to ensure signing certificates are validated before deployment ?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"QuantumK Support\",\"closedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"createdBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:22:06.221Z\",\"modifiedAt\":\"2025-03-15T00:22:06.221Z\",\"id\":\"4da006f0-245e-4ab4-ae7e-ce148d9390bf\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\"}}"}
2025-03-15T00:22:10.187600+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key '13dc682c-7922-45ef-a32c-698d7df872fd' to Kafka topic 'incident'"}
2025-03-15T00:22:10.187627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-finished - undefined"}
2025-03-15T00:22:10.187656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.19378099963068962\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-15T00:22:10.187714+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.19378099963068962\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-15T00:22:10.187754+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:22:10.187795+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998130187,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-closed correctly routed"}
2025-03-15T00:22:10.195416+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:22:10.195693+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998130195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-reporting'"}
2025-03-15T00:22:10.195785+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:10.187Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected.  Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000TrcFIAS\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"proximateCause\":\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. The issue persisted until a rollback of DNS failover was performed, restoring the system's functionality.\",\"customerExperience\":\"New logins are failing to Splunk, existing logins are fine.\",\"immediateResolution\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"aarQuestions\":\"What processes can be implemented to ensure signing certificates are validated before deployment ?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"QuantumK Support\",\"closedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"createdBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:22:06.221Z\",\"modifiedAt\":\"2025-03-15T00:22:06.221Z\",\"id\":\"4da006f0-245e-4ab4-ae7e-ce148d9390bf\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\"}}"}
2025-03-15T00:22:10.195802+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-15T00:22:10.195861+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-15T00:22:10.195941+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998130195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:22:10.195944+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-report-finished"}
2025-03-15T00:22:10.195977+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998130195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-report-finished is now being processed."}
2025-03-15T00:22:10.196095+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130196,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}
2025-03-15T00:22:10.197129+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130196,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,102,105,110,105,115,104,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,50,50,58,49,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:22:10.187Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected.  Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aB0000000TrcFIAS\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"value\\\":\\\"PRB-0027079\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\"},\\\"proximateCause\\\":\\\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. 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2025-03-15T00:22:10.197129+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] \":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-finished\",\"payload\":{\"createdAt\":\"2025-03-15T00:22:10.187Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. 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2025-03-15T00:22:10.197132+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998130197,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:22:10.197167+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":40,"time":1741998130197,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event icc-report-finished does not have the necessary information to create a document"}
2025-03-15T00:22:10.197208+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998130197,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-report-finished correctly routed"}
2025-03-15T00:24:05.053578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741998245053,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2901311488,\"uptime\":1817973.53,\"totalMem\":4018159616,\"loadavg\":[0,0,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22373930,\"nice\":14090,\"sys\":2945870,\"idle\":1788214900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22405300,\"nice\":13890,\"sys\":2953280,\"idle\":1787901820,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30004,\"num\":3,\"sum\":60018}}}"}
2025-03-15T00:24:05.053644+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741998245053,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:44:05.457730+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741999445457,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879787008,\"uptime\":1819173.93,\"totalMem\":4018159616,\"loadavg\":[0.06,0.04,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22415020,\"nice\":14090,\"sys\":2966340,\"idle\":1789350920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22447270,\"nice\":13890,\"sys\":2973200,\"idle\":1789037260,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30018,\"num\":3,\"sum\":60029}}}"}
2025-03-15T00:44:05.457735+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741999445457,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:52:05.685602+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1741999925685,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886197248,\"uptime\":1819654.16,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22419360,\"nice\":14090,\"sys\":2966820,\"idle\":1789825410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22451600,\"nice\":13890,\"sys\":2973730,\"idle\":1789511840,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30017,\"num\":3,\"sum\":60028}}}"}
2025-03-15T00:52:05.685674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741999925685,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:52:17.373707+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741999937373,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T00:52:17.375150+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1741999937375,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T01:01:05.905616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742000465905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2903433216,\"uptime\":1820194.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22424090,\"nice\":14090,\"sys\":2967480,\"idle\":1790359210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22455830,\"nice\":13890,\"sys\":2974330,\"idle\":1790045450,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60020}}}"}
2025-03-15T01:01:05.905671+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742000465905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:08:06.045599+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742000886045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896404480,\"uptime\":1820614.52,\"totalMem\":4018159616,\"loadavg\":[0.1,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22427250,\"nice\":14090,\"sys\":2968020,\"idle\":1790774420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459030,\"nice\":13890,\"sys\":2974880,\"idle\":1790460310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29984,\"num\":13,\"sum\":60006}}}"}
2025-03-15T01:08:06.045663+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742000886045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:11:06.113592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742001066113,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895982592,\"uptime\":1820794.59,\"totalMem\":4018159616,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22428500,\"nice\":14090,\"sys\":2968250,\"idle\":1790952450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22460670,\"nice\":13890,\"sys\":2975030,\"idle\":1790638200,\"irq\":0}}],\"eventLoopStats\":{\"min\":29986,\"max\":30031,\"num\":2,\"sum\":60017}}}"}
2025-03-15T01:11:06.113661+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742001066113,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:12:06.133581+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742001126133,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895335424,\"uptime\":1820854.61,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22428830,\"nice\":14090,\"sys\":2968310,\"idle\":1791011780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22461100,\"nice\":13890,\"sys\":2975080,\"idle\":1790697530,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30009,\"num\":3,\"sum\":60019}}}"}
2025-03-15T01:12:06.133640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742001126133,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:13:06.157574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742001186157,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895368192,\"uptime\":1820914.63,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22429350,\"nice\":14090,\"sys\":2968360,\"idle\":1791071150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22461810,\"nice\":13890,\"sys\":2975140,\"idle\":1790756810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29999,\"num\":13,\"sum\":60021}}}"}
2025-03-15T01:13:06.157709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742001186157,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:17:06.213607+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742001426213,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895233024,\"uptime\":1821154.69,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22431410,\"nice\":14090,\"sys\":2968640,\"idle\":1791308360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22463650,\"nice\":13890,\"sys\":2975410,\"idle\":1790993870,\"irq\":0}}],\"eventLoopStats\":{\"min\":57,\"max\":30029,\"num\":3,\"sum\":60018}}}"}
2025-03-15T01:17:06.213678+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742001426213,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:23:06.345601+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742001786345,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894749696,\"uptime\":1821514.82,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22434520,\"nice\":14090,\"sys\":2969030,\"idle\":1791664130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466450,\"nice\":13890,\"sys\":2975790,\"idle\":1791349660,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30015,\"num\":3,\"sum\":60026}}}"}
2025-03-15T01:23:06.345721+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742001786345,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:25:06.373578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742001906373,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888765440,\"uptime\":1821634.85,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22435710,\"nice\":14090,\"sys\":2969260,\"idle\":1791782360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22467660,\"nice\":13890,\"sys\":2975920,\"idle\":1791468000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30029,\"num\":13,\"sum\":59997}}}"}
2025-03-15T01:25:06.373662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742001906373,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:26:06.401597+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742001966401,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890305536,\"uptime\":1821694.88,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22436240,\"nice\":14090,\"sys\":2969330,\"idle\":1791841520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468060,\"nice\":13890,\"sys\":2975990,\"idle\":1791527270,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30027,\"num\":3,\"sum\":60025}}}"}
2025-03-15T01:26:06.401669+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742001966401,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:31:06.509558+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742002266509,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890072064,\"uptime\":1821994.98,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22438530,\"nice\":14090,\"sys\":2969650,\"idle\":1792138220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22470670,\"nice\":13890,\"sys\":2976330,\"idle\":1791823760,\"irq\":0}}],\"eventLoopStats\":{\"min\":79,\"max\":30009,\"num\":3,\"sum\":60030}}}"}
2025-03-15T01:31:06.509678+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742002266509,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:33:06.545581+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742002386545,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889338880,\"uptime\":1822115.02,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22439470,\"nice\":14090,\"sys\":2969830,\"idle\":1792256940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471460,\"nice\":13890,\"sys\":2976470,\"idle\":1791942480,\"irq\":0}}],\"eventLoopStats\":{\"min\":51,\"max\":30030,\"num\":3,\"sum\":60019}}}"}
2025-03-15T01:33:06.545724+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742002386545,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:40:06.653584+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742002806653,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891923456,\"uptime\":1822535.13,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22443270,\"nice\":14090,\"sys\":2970280,\"idle\":1792672120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22475150,\"nice\":13890,\"sys\":2977030,\"idle\":1792357650,\"irq\":0}}],\"eventLoopStats\":{\"min\":110,\"max\":30002,\"num\":3,\"sum\":60029}}}"}
2025-03-15T01:40:06.653661+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742002806653,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:41:06.681592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742002866681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891264000,\"uptime\":1822595.16,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22443650,\"nice\":14090,\"sys\":2970350,\"idle\":1792731330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22475480,\"nice\":13890,\"sys\":2977110,\"idle\":1792417080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29919,\"num\":13,\"sum\":60021}}}"}
2025-03-15T01:41:06.681650+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742002866681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:43:06.721562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742002986721,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890100736,\"uptime\":1822715.2,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444780,\"nice\":14090,\"sys\":2970490,\"idle\":1792850020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22476470,\"nice\":13890,\"sys\":2977270,\"idle\":1792535770,\"irq\":0}}],\"eventLoopStats\":{\"min\":83,\"max\":30026,\"num\":3,\"sum\":60020}}}"}
2025-03-15T01:43:06.721684+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742002986721,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:48:06.837546+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742003286837,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893598720,\"uptime\":1823015.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22447210,\"nice\":14090,\"sys\":2970750,\"idle\":1793146800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22479570,\"nice\":13890,\"sys\":2977530,\"idle\":1792832130,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30030,\"num\":3,\"sum\":60029}}}"}
2025-03-15T01:48:06.837658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742003286837,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:49:06.849542+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742003346849,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893635584,\"uptime\":1823075.32,\"totalMem\":4018159616,\"loadavg\":[0.24,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22447490,\"nice\":14090,\"sys\":2970800,\"idle\":1793206160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22480000,\"nice\":13890,\"sys\":2977630,\"idle\":1792891450,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30001,\"num\":3,\"sum\":60011}}}"}
2025-03-15T01:49:06.849677+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742003346849,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:50:06.881587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742003406881,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893160448,\"uptime\":1823135.35,\"totalMem\":4018159616,\"loadavg\":[0.12,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22448020,\"nice\":14090,\"sys\":2970870,\"idle\":1793265490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22480340,\"nice\":13890,\"sys\":2977680,\"idle\":1792950850,\"irq\":0}}],\"eventLoopStats\":{\"min\":60,\"max\":30005,\"num\":3,\"sum\":60027}}}"}
2025-03-15T01:50:06.881665+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742003406881,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:51:06.905548+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742003466905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896236544,\"uptime\":1823195.38,\"totalMem\":4018159616,\"loadavg\":[0.04,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22448640,\"nice\":14090,\"sys\":2970940,\"idle\":1793324800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22480910,\"nice\":13890,\"sys\":2977770,\"idle\":1793010150,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60023}}}"}
2025-03-15T01:51:06.905664+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742003466905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:53:06.945551+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742003586945,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896302080,\"uptime\":1823315.42,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22449490,\"nice\":14090,\"sys\":2971020,\"idle\":1793443560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22481950,\"nice\":13890,\"sys\":2977850,\"idle\":1793128780,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30005,\"num\":3,\"sum\":60024}}}"}
2025-03-15T01:53:06.945674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742003586945,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:55:07.005548+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742003707005,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890293248,\"uptime\":1823435.48,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450610,\"nice\":14090,\"sys\":2971200,\"idle\":1793561920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483510,\"nice\":13890,\"sys\":2978020,\"idle\":1793247040,\"irq\":0}}],\"eventLoopStats\":{\"min\":29988,\"max\":30041,\"num\":2,\"sum\":60029}}}"}
2025-03-15T01:55:07.005685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742003707005,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:09:07.337558+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742004547337,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890952704,\"uptime\":1824275.81,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22457000,\"nice\":14090,\"sys\":2972160,\"idle\":1794392430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22490210,\"nice\":13890,\"sys\":2978930,\"idle\":1794077410,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30025,\"num\":3,\"sum\":60027}}}"}
2025-03-15T02:09:07.337671+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742004547337,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:13:07.410266+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742004787410,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889756672,\"uptime\":1824515.9,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22458870,\"nice\":14090,\"sys\":2972440,\"idle\":1794629800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22492000,\"nice\":13890,\"sys\":2979190,\"idle\":1794314690,\"irq\":0}}],\"eventLoopStats\":{\"min\":29988,\"max\":30032,\"num\":2,\"sum\":60020}}}"}
2025-03-15T02:13:07.410356+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742004787410,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:16:07.493573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742004967493,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892476416,\"uptime\":1824695.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22460100,\"nice\":14090,\"sys\":2972630,\"idle\":1794807900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22493630,\"nice\":13890,\"sys\":2979390,\"idle\":1794492490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29982,\"num\":13,\"sum\":60014}}}"}
2025-03-15T02:16:07.493654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742004967493,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:18:07.541587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742005087541,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891816960,\"uptime\":1824816.02,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22461300,\"nice\":14090,\"sys\":2972750,\"idle\":1794926610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22494690,\"nice\":13890,\"sys\":2979510,\"idle\":1794611110,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30009,\"num\":3,\"sum\":60019}}}"}
2025-03-15T02:18:07.541653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742005087541,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:20:07.573562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742005207573,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894245888,\"uptime\":1824936.05,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22462400,\"nice\":14090,\"sys\":2972850,\"idle\":1795045260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22495440,\"nice\":13890,\"sys\":2979650,\"idle\":1794729750,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60013}}}"}
2025-03-15T02:20:07.573678+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742005207573,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:20:16.439345+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742005216439,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:20:16.440720+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742005216440,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:26:07.713580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742005567713,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894655488,\"uptime\":1825296.19,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465600,\"nice\":14090,\"sys\":2973190,\"idle\":1795400710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22498820,\"nice\":13890,\"sys\":2980080,\"idle\":1795085340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29984,\"num\":13,\"sum\":60021}}}"}
2025-03-15T02:26:07.713666+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742005567713,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:35:07.905595+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742006107905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893918208,\"uptime\":1825836.38,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22469510,\"nice\":14090,\"sys\":2973680,\"idle\":1795934680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22503430,\"nice\":13890,\"sys\":2980600,\"idle\":1795619380,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30017,\"num\":3,\"sum\":60028}}}"}
2025-03-15T02:35:07.905654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742006107905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:43:08.089596+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742006588089,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893230080,\"uptime\":1826316.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22473650,\"nice\":14090,\"sys\":2974150,\"idle\":1796408940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506920,\"nice\":13890,\"sys\":2981130,\"idle\":1796093960,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30030,\"num\":3,\"sum\":60026}}}"}
2025-03-15T02:43:08.089665+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742006588089,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:44:08.121592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742006648121,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893230080,\"uptime\":1826376.6,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474050,\"nice\":14090,\"sys\":2974190,\"idle\":1796468220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22507340,\"nice\":13890,\"sys\":2981190,\"idle\":1796153320,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30028,\"num\":3,\"sum\":60028}}}"}
2025-03-15T02:44:08.121720+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742006648121,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:45:08.149600+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742006708149,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892312576,\"uptime\":1826436.63,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474450,\"nice\":14090,\"sys\":2974260,\"idle\":1796527390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22507710,\"nice\":13890,\"sys\":2981300,\"idle\":1796212670,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30010,\"num\":3,\"sum\":60029}}}"}
2025-03-15T02:45:08.149660+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742006708149,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:45:21.454547+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742006721454,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:45:21.456066+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742006721455,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:47:08.185601+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742006828185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892148736,\"uptime\":1826556.66,\"totalMem\":4018159616,\"loadavg\":[0.19,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22475750,\"nice\":14090,\"sys\":2974400,\"idle\":1796645790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22508730,\"nice\":13890,\"sys\":2981450,\"idle\":1796331400,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30019,\"num\":3,\"sum\":60026}}}"}
2025-03-15T02:47:08.185670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742006828185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:49:08.209587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742006948209,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2900500480,\"uptime\":1826676.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22477460,\"nice\":14090,\"sys\":2974700,\"idle\":1796763860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22510340,\"nice\":13890,\"sys\":2981740,\"idle\":1796449330,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30001,\"num\":3,\"sum\":60018}}}"}
2025-03-15T02:49:08.209642+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742006948209,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:50:22.495604+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742007022495,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:50:22.497060+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742007022496,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:52:08.277569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742007128277,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2900230144,\"uptime\":1826856.75,\"totalMem\":4018159616,\"loadavg\":[0.4,0.15,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22478770,\"nice\":14090,\"sys\":2974940,\"idle\":1796942010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22511680,\"nice\":13890,\"sys\":2981900,\"idle\":1796627260,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30009,\"num\":3,\"sum\":60020}}}"}
2025-03-15T02:52:08.277705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742007128277,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:54:08.333566+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742007248333,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2900676608,\"uptime\":1826976.81,\"totalMem\":4018159616,\"loadavg\":[0.07,0.11,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22479690,\"nice\":14090,\"sys\":2975050,\"idle\":1797060660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22512540,\"nice\":13890,\"sys\":2982050,\"idle\":1796746010,\"irq\":0}}],\"eventLoopStats\":{\"min\":30001,\"max\":30024,\"num\":2,\"sum\":60025}}}"}
2025-03-15T02:54:08.333697+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742007248333,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:58:08.417603+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742007488417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887483392,\"uptime\":1827216.89,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22482040,\"nice\":14090,\"sys\":2975270,\"idle\":1797297580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22514480,\"nice\":13890,\"sys\":2982310,\"idle\":1796982920,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30006,\"num\":3,\"sum\":60026}}}"}
2025-03-15T02:58:08.417657+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742007488417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:04:08.561579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742007848561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884677632,\"uptime\":1827577.04,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22485060,\"nice\":14090,\"sys\":2975660,\"idle\":1797653580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22517580,\"nice\":13890,\"sys\":2982630,\"idle\":1797338890,\"irq\":0}}],\"eventLoopStats\":{\"min\":29981,\"max\":30044,\"num\":2,\"sum\":60025}}}"}
2025-03-15T03:04:08.561721+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742007848561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:05:08.573606+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742007908573,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884460544,\"uptime\":1827637.05,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22485480,\"nice\":14090,\"sys\":2975720,\"idle\":1797712820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22518060,\"nice\":13890,\"sys\":2982690,\"idle\":1797398210,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30010,\"num\":3,\"sum\":60011}}}"}
2025-03-15T03:05:08.573651+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742007908573,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:13:08.745578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742008388745,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884362240,\"uptime\":1828117.22,\"totalMem\":4018159616,\"loadavg\":[0.08,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22489120,\"nice\":14090,\"sys\":2976240,\"idle\":1798187590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22522050,\"nice\":13890,\"sys\":2983210,\"idle\":1797872630,\"irq\":0}}],\"eventLoopStats\":{\"min\":29979,\"max\":30038,\"num\":2,\"sum\":60017}}}"}
2025-03-15T03:13:08.745633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742008388745,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:17:08.833574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742008628833,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884726784,\"uptime\":1828357.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22490990,\"nice\":14090,\"sys\":2976520,\"idle\":1798424840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22523720,\"nice\":13890,\"sys\":2983460,\"idle\":1798109940,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60028}}}"}
2025-03-15T03:17:08.833705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742008628833,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:20:28.381097+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742008828380,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:20:28.382519+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742008828382,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:25:29.390359+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742009129390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:25:29.391820+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742009129391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:26:09.021590+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742009169021,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893578240,\"uptime\":1828897.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22495850,\"nice\":14090,\"sys\":2977180,\"idle\":1798958250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22528350,\"nice\":13890,\"sys\":2984150,\"idle\":1798643390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29992,\"num\":13,\"sum\":60019}}}"}
2025-03-15T03:26:09.021670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742009169021,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:30:09.129578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742009409129,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893262848,\"uptime\":1829137.6,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22497530,\"nice\":14090,\"sys\":2977450,\"idle\":1799195680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22530280,\"nice\":13890,\"sys\":2984450,\"idle\":1798880610,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30024,\"num\":3,\"sum\":60026}}}"}
2025-03-15T03:30:09.129646+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742009409129,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:31:09.157586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742009469157,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893279232,\"uptime\":1829197.63,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22498090,\"nice\":14090,\"sys\":2977540,\"idle\":1799255030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22530650,\"nice\":13890,\"sys\":2984500,\"idle\":1798939960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30003,\"num\":13,\"sum\":60025}}}"}
2025-03-15T03:31:09.157658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742009469157,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:33:09.201553+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742009589201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893303808,\"uptime\":1829317.68,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22498920,\"nice\":14090,\"sys\":2977640,\"idle\":1799373810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22531540,\"nice\":13890,\"sys\":2984620,\"idle\":1799058650,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30018,\"num\":3,\"sum\":60025}}}"}
2025-03-15T03:33:09.201681+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742009589201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:34:09.233574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742009649233,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892619776,\"uptime\":1829377.71,\"totalMem\":4018159616,\"loadavg\":[0.14,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499540,\"nice\":14090,\"sys\":2977680,\"idle\":1799433160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22532020,\"nice\":13890,\"sys\":2984660,\"idle\":1799118030,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30030,\"num\":3,\"sum\":60029}}}"}
2025-03-15T03:34:09.233629+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742009649233,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:36:09.269583+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742009769269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891894784,\"uptime\":1829497.74,\"totalMem\":4018159616,\"loadavg\":[0.05,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500320,\"nice\":14090,\"sys\":2977800,\"idle\":1799551780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22532970,\"nice\":13890,\"sys\":2984780,\"idle\":1799236560,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29982,\"num\":13,\"sum\":60002}}}"}
2025-03-15T03:36:09.269655+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742009769269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:41:09.377587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742010069377,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891485184,\"uptime\":1829797.85,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22502910,\"nice\":14090,\"sys\":2978130,\"idle\":1799848410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22535060,\"nice\":13890,\"sys\":2985130,\"idle\":1799533170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60024}}}"}
2025-03-15T03:41:09.377638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742010069377,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:42:09.393599+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742010129393,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891489280,\"uptime\":1829857.87,\"totalMem\":4018159616,\"loadavg\":[0.47,0.15,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22503450,\"nice\":14090,\"sys\":2978200,\"idle\":1799907680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22535430,\"nice\":13890,\"sys\":2985190,\"idle\":1799592500,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30006,\"num\":3,\"sum\":60012}}}"}
2025-03-15T03:42:09.393662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742010129393,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:48:09.497584+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742010489497,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890919936,\"uptime\":1830217.97,\"totalMem\":4018159616,\"loadavg\":[0.03,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22507380,\"nice\":14090,\"sys\":2978640,\"idle\":1800263440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538730,\"nice\":13890,\"sys\":2985560,\"idle\":1799948190,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30006,\"num\":3,\"sum\":60025}}}"}
2025-03-15T03:48:09.497645+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742010489497,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:49:09.513597+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742010549513,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890649600,\"uptime\":1830277.99,\"totalMem\":4018159616,\"loadavg\":[0.01,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22507770,\"nice\":14090,\"sys\":2978700,\"idle\":1800322750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22539110,\"nice\":13890,\"sys\":2985610,\"idle\":1800007550,\"irq\":0}}],\"eventLoopStats\":{\"min\":25,\"max\":30030,\"num\":3,\"sum\":60012}}}"}
2025-03-15T03:49:09.513658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742010549513,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:50:34.563928+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742010634563,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:50:34.565371+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742010634565,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:53:09.605618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742010789605,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889838592,\"uptime\":1830518.08,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22509820,\"nice\":14090,\"sys\":2978970,\"idle\":1800560040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22540690,\"nice\":13890,\"sys\":2985850,\"idle\":1800245040,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30005,\"num\":3,\"sum\":60020}}}"}
2025-03-15T03:53:09.605684+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742010789605,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:56:09.669756+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742010969669,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883506176,\"uptime\":1830698.14,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22511700,\"nice\":14090,\"sys\":2979230,\"idle\":1800737230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22542620,\"nice\":13890,\"sys\":2986170,\"idle\":1800422260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29985,\"num\":13,\"sum\":60004}}}"}
2025-03-15T03:56:09.669762+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742010969669,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:58:09.717585+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742011089717,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883686400,\"uptime\":1830818.19,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22512610,\"nice\":14090,\"sys\":2979390,\"idle\":1800855930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22543530,\"nice\":13890,\"sys\":2986330,\"idle\":1800540950,\"irq\":0}}],\"eventLoopStats\":{\"min\":29987,\"max\":30033,\"num\":2,\"sum\":60020}}}"}
2025-03-15T03:58:09.717674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742011089717,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:59:09.733580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742011149733,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885033984,\"uptime\":1830878.21,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22513070,\"nice\":14090,\"sys\":2979470,\"idle\":1800915300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22543940,\"nice\":13890,\"sys\":2986420,\"idle\":1800600340,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60014}}}"}
2025-03-15T03:59:09.733658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742011149733,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:01:09.741568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742011269741,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885087232,\"uptime\":1830998.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22513850,\"nice\":14090,\"sys\":2979600,\"idle\":1801034110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22545270,\"nice\":13890,\"sys\":2986580,\"idle\":1800718820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29943,\"num\":14,\"sum\":60000}}}"}
2025-03-15T04:01:09.741673+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742011269741,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:03:09.793560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742011389793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887020544,\"uptime\":1831118.27,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22514790,\"nice\":14090,\"sys\":2979730,\"idle\":1801152770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22546440,\"nice\":13890,\"sys\":2986730,\"idle\":1800837370,\"irq\":0}}],\"eventLoopStats\":{\"min\":56,\"max\":30025,\"num\":3,\"sum\":60024}}}"}
2025-03-15T04:03:09.793685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742011389793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:04:09.797603+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742011449797,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887020544,\"uptime\":1831178.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22515330,\"nice\":14090,\"sys\":2979810,\"idle\":1801212040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22546880,\"nice\":13890,\"sys\":2986800,\"idle\":1800896680,\"irq\":0}}],\"eventLoopStats\":{\"min\":55,\"max\":30026,\"num\":3,\"sum\":60001}}}"}
2025-03-15T04:04:09.797667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742011449797,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:05:09.821603+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742011509821,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887041024,\"uptime\":1831238.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22515750,\"nice\":14090,\"sys\":2979900,\"idle\":1801271330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22547260,\"nice\":13890,\"sys\":2986870,\"idle\":1800956000,\"irq\":0}}],\"eventLoopStats\":{\"min\":79,\"max\":30027,\"num\":3,\"sum\":60024}}}"}
2025-03-15T04:05:09.821728+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742011509821,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:06:09.837565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742011569837,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890174464,\"uptime\":1831298.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516150,\"nice\":14090,\"sys\":2979980,\"idle\":1801330550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22547650,\"nice\":13890,\"sys\":2986930,\"idle\":1801015350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29931,\"num\":13,\"sum\":60010}}}"}
2025-03-15T04:06:09.837712+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742011569837,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:11:09.925582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742011869925,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886475776,\"uptime\":1831598.4,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22518560,\"nice\":14090,\"sys\":2980320,\"idle\":1801627140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22549710,\"nice\":13890,\"sys\":2987250,\"idle\":1801311990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29962,\"num\":13,\"sum\":60001}}}"}
2025-03-15T04:11:09.925638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742011869925,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:12:09.957591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742011929957,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886488064,\"uptime\":1831658.43,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22518890,\"nice\":14090,\"sys\":2980380,\"idle\":1801686540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22550090,\"nice\":13890,\"sys\":2987300,\"idle\":1801371360,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30004,\"num\":3,\"sum\":60028}}}"}
2025-03-15T04:12:09.957668+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742011929957,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:18:10.089588+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742012290089,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888695808,\"uptime\":1832018.57,\"totalMem\":4018159616,\"loadavg\":[0.07,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22521940,\"nice\":14090,\"sys\":2980810,\"idle\":1802042490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22552960,\"nice\":13890,\"sys\":2987660,\"idle\":1801727480,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30012,\"num\":3,\"sum\":60028}}}"}
2025-03-15T04:18:10.089660+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742012290089,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:21:10.153608+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742012470153,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889109504,\"uptime\":1832198.63,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22523600,\"nice\":14090,\"sys\":2981030,\"idle\":1802220400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22554730,\"nice\":13890,\"sys\":2987890,\"idle\":1801905460,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30001,\"num\":13,\"sum\":60011}}}"}
2025-03-15T04:21:10.153684+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742012470153,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:27:10.325587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742012830325,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2900430848,\"uptime\":1832558.8,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22526110,\"nice\":14090,\"sys\":2981420,\"idle\":1802576010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22557500,\"nice\":13890,\"sys\":2988370,\"idle\":1802260930,\"irq\":0}}],\"eventLoopStats\":{\"min\":30002,\"max\":30028,\"num\":2,\"sum\":60030}}}"}
2025-03-15T04:27:10.325645+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742012830325,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:28:10.333614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742012890333,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2900205568,\"uptime\":1832618.81,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22526890,\"nice\":14090,\"sys\":2981480,\"idle\":1802635290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22557910,\"nice\":13890,\"sys\":2988470,\"idle\":1802320310,\"irq\":0}}],\"eventLoopStats\":{\"min\":29964,\"max\":30043,\"num\":2,\"sum\":60007}}}"}
2025-03-15T04:28:10.333667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742012890333,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:30:10.373574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742013010373,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897883136,\"uptime\":1832738.85,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22528010,\"nice\":14090,\"sys\":2981660,\"idle\":1802754020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22558940,\"nice\":13890,\"sys\":2988650,\"idle\":1802438930,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30014,\"num\":3,\"sum\":60015}}}"}
2025-03-15T04:30:10.373649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742013010373,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:33:10.425574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742013190425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896863232,\"uptime\":1832918.9,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22529230,\"nice\":14090,\"sys\":2981900,\"idle\":1802932120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22560370,\"nice\":13890,\"sys\":2988870,\"idle\":1802616950,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30017,\"num\":3,\"sum\":60006}}}"}
2025-03-15T04:33:10.425631+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742013190425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:39:10.469566+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742013550469,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894192640,\"uptime\":1833278.95,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22531830,\"nice\":14090,\"sys\":2982300,\"idle\":1803288180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22563530,\"nice\":13890,\"sys\":2989430,\"idle\":1802972720,\"irq\":0}}],\"eventLoopStats\":{\"min\":99,\"max\":30022,\"num\":3,\"sum\":60004}}}"}
2025-03-15T04:39:10.469683+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742013550469,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:40:44.265073+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742013644264,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T04:40:44.266606+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742013644266,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T04:45:45.279521+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742013945279,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T04:45:45.280982+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742013945280,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T04:46:10.649590+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742013970649,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896584704,\"uptime\":1833699.13,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22535360,\"nice\":14090,\"sys\":2982790,\"idle\":1803703630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22566570,\"nice\":13890,\"sys\":2989940,\"idle\":1803388140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30020,\"num\":13,\"sum\":60021}}}"}
2025-03-15T04:46:10.649726+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742013970649,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:47:10.653565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742014030653,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896162816,\"uptime\":1833759.13,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22535860,\"nice\":14090,\"sys\":2982860,\"idle\":1803763060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22567270,\"nice\":13890,\"sys\":2990000,\"idle\":1803447300,\"irq\":0}}],\"eventLoopStats\":{\"min\":67,\"max\":30018,\"num\":3,\"sum\":60004}}}"}
2025-03-15T04:47:10.653681+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742014030653,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:48:10.681588+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742014090681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896261120,\"uptime\":1833819.16,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22536320,\"nice\":14090,\"sys\":2982920,\"idle\":1803822410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22567740,\"nice\":13890,\"sys\":2990070,\"idle\":1803506600,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30002,\"num\":3,\"sum\":60025}}}"}
2025-03-15T04:48:10.681707+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742014090681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:49:10.709592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742014150709,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895765504,\"uptime\":1833879.19,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22536830,\"nice\":14090,\"sys\":2983010,\"idle\":1803881730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22568420,\"nice\":13890,\"sys\":2990120,\"idle\":1803565920,\"irq\":0}}],\"eventLoopStats\":{\"min\":57,\"max\":30029,\"num\":3,\"sum\":60028}}}"}
2025-03-15T04:49:10.709722+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742014150709,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:53:10.805580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742014390805,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892128256,\"uptime\":1834119.28,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538640,\"nice\":14090,\"sys\":2983300,\"idle\":1804119100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22570240,\"nice\":13890,\"sys\":2990340,\"idle\":1803803360,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30005,\"num\":3,\"sum\":60023}}}"}
2025-03-15T04:53:10.805658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742014390805,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:55:10.853607+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742014510853,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891657216,\"uptime\":1834239.33,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22539500,\"nice\":14090,\"sys\":2983420,\"idle\":1804237780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22571140,\"nice\":13890,\"sys\":2990450,\"idle\":1803921990,\"irq\":0}}],\"eventLoopStats\":{\"min\":52,\"max\":30027,\"num\":3,\"sum\":60028}}}"}
2025-03-15T04:55:10.853653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742014510853,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:56:10.877569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742014570877,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891522048,\"uptime\":1834299.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22540620,\"nice\":14090,\"sys\":2983530,\"idle\":1804296660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22571780,\"nice\":13890,\"sys\":2990580,\"idle\":1803980990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30029,\"num\":13,\"sum\":60016}}}"}
2025-03-15T04:56:10.877724+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742014570877,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:57:10.905577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742014630905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891366400,\"uptime\":1834359.38,\"totalMem\":4018159616,\"loadavg\":[0.21,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22541150,\"nice\":14090,\"sys\":2983610,\"idle\":1804355920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22572120,\"nice\":13890,\"sys\":2990640,\"idle\":1804040390,\"irq\":0}}],\"eventLoopStats\":{\"min\":57,\"max\":30026,\"num\":3,\"sum\":60029}}}"}
2025-03-15T04:57:10.905640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742014630905,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:01:11.017588+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742014871017,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890874880,\"uptime\":1834599.49,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22542960,\"nice\":14090,\"sys\":2983850,\"idle\":1804593330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22574090,\"nice\":13890,\"sys\":2990850,\"idle\":1804277670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60016}}}"}
2025-03-15T05:01:11.017634+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742014871017,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:05:11.133594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742015111133,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892242944,\"uptime\":1834839.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22545560,\"nice\":14090,\"sys\":2984200,\"idle\":1804830690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22576790,\"nice\":13890,\"sys\":2991140,\"idle\":1804514790,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30029,\"num\":3,\"sum\":60027}}}"}
2025-03-15T05:05:11.133664+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742015111133,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:06:11.149576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742015171149,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2900021248,\"uptime\":1834899.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22546080,\"nice\":14090,\"sys\":2984250,\"idle\":1804890060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22577360,\"nice\":13890,\"sys\":2991210,\"idle\":1804573980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30008,\"num\":13,\"sum\":60011}}}"}
2025-03-15T05:06:11.149642+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742015171149,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:10:50.216870+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742015450216,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T05:10:50.218431+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742015450218,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}
2025-03-15T05:12:11.269572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742015531269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893803520,\"uptime\":1835259.75,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22548290,\"nice\":14090,\"sys\":2984710,\"idle\":1805246330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22580150,\"nice\":13890,\"sys\":2991690,\"idle\":1804929820,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30003,\"num\":3,\"sum\":60029}}}"}
2025-03-15T05:12:11.269658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742015531269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:13:11.289571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742015591289,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893131776,\"uptime\":1835319.76,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22548660,\"nice\":14090,\"sys\":2984770,\"idle\":1805305710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22580660,\"nice\":13890,\"sys\":2991770,\"idle\":1804989190,\"irq\":0}}],\"eventLoopStats\":{\"min\":29977,\"max\":30040,\"num\":2,\"sum\":60017}}}"}
2025-03-15T05:13:11.289648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742015591289,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:18:11.409593+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742015891409,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892656640,\"uptime\":1835619.88,\"totalMem\":4018159616,\"loadavg\":[0.09,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22550560,\"nice\":14090,\"sys\":2985050,\"idle\":1805602420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22583010,\"nice\":13890,\"sys\":2992070,\"idle\":1805285790,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30008,\"num\":3,\"sum\":60028}}}"}
2025-03-15T05:18:11.409662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742015891409,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:22:11.473607+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742016131473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890473472,\"uptime\":1835859.95,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22552520,\"nice\":14090,\"sys\":2985290,\"idle\":1805839720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22585090,\"nice\":13890,\"sys\":2992430,\"idle\":1805523060,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30030,\"num\":3,\"sum\":60020}}}"}
2025-03-15T05:22:11.473738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742016131473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:24:11.493575+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742016251493,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890289152,\"uptime\":1835979.97,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22553270,\"nice\":14090,\"sys\":2985400,\"idle\":1805958420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22586020,\"nice\":13890,\"sys\":2992510,\"idle\":1805641600,\"irq\":0}}],\"eventLoopStats\":{\"min\":75,\"max\":30030,\"num\":3,\"sum\":60018}}}"}
2025-03-15T05:24:11.493696+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742016251493,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:25:11.497621+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742016311497,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889801728,\"uptime\":1836039.97,\"totalMem\":4018159616,\"loadavg\":[0.45,0.12,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22553660,\"nice\":14090,\"sys\":2985460,\"idle\":1806017650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22586520,\"nice\":13890,\"sys\":2992570,\"idle\":1805700870,\"irq\":0}}],\"eventLoopStats\":{\"min\":86,\"max\":30020,\"num\":3,\"sum\":60004}}}"}
2025-03-15T05:25:11.497682+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742016311497,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:33:11.681559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742016791681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882850816,\"uptime\":1836520.16,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22557690,\"nice\":14090,\"sys\":2986000,\"idle\":1806492120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22590510,\"nice\":13890,\"sys\":2993180,\"idle\":1806174940,\"irq\":0}}],\"eventLoopStats\":{\"min\":32,\"max\":30029,\"num\":3,\"sum\":60029}}}"}
2025-03-15T05:33:11.681679+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742016791681,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:37:11.733619+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742017031733,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882912256,\"uptime\":1836760.21,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22559520,\"nice\":14090,\"sys\":2986290,\"idle\":1806729430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22592450,\"nice\":13890,\"sys\":2993410,\"idle\":1806412130,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30007,\"num\":3,\"sum\":60019}}}"}
2025-03-15T05:37:11.733656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742017031733,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:39:11.781592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742017151781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882433024,\"uptime\":1836880.26,\"totalMem\":4018159616,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22560450,\"nice\":14090,\"sys\":2986430,\"idle\":1806848260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22593900,\"nice\":13890,\"sys\":2993590,\"idle\":1806530660,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30026,\"num\":3,\"sum\":60023}}}"}
2025-03-15T05:39:11.781654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742017151781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:41:11.821670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742017271821,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880012288,\"uptime\":1837000.3,\"totalMem\":4018159616,\"loadavg\":[0.08,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22561370,\"nice\":14090,\"sys\":2986620,\"idle\":1806966890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22594630,\"nice\":13890,\"sys\":2993760,\"idle\":1806649270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30011,\"num\":13,\"sum\":60010}}}"}
2025-03-15T05:41:11.821797+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742017271821,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:47:11.977578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742017631977,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884792320,\"uptime\":1837360.45,\"totalMem\":4018159616,\"loadavg\":[0.04,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22564730,\"nice\":14090,\"sys\":2987060,\"idle\":1807322500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22597350,\"nice\":13890,\"sys\":2994170,\"idle\":1807005100,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30030,\"num\":3,\"sum\":60026}}}"}
2025-03-15T05:47:11.977712+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742017631977,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:48:11.981579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742017691981,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884587520,\"uptime\":1837420.46,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565140,\"nice\":14090,\"sys\":2987120,\"idle\":1807381830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22597960,\"nice\":13890,\"sys\":2994250,\"idle\":1807064360,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30030,\"num\":3,\"sum\":60006}}}"}
2025-03-15T05:48:11.981712+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742017691981,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:49:12.009579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742017752009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886270976,\"uptime\":1837480.48,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565620,\"nice\":14090,\"sys\":2987200,\"idle\":1807441200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22598520,\"nice\":13890,\"sys\":2994320,\"idle\":1807123620,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30014,\"num\":3,\"sum\":60024}}}"}
2025-03-15T05:49:12.009699+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742017752009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:52:12.049601+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742017932049,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885554176,\"uptime\":1837660.52,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22567400,\"nice\":14090,\"sys\":2987340,\"idle\":1807619050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22600210,\"nice\":13890,\"sys\":2994560,\"idle\":1807301560,\"irq\":0}}],\"eventLoopStats\":{\"min\":51,\"max\":30030,\"num\":3,\"sum\":60025}}}"}
2025-03-15T05:52:12.049685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742017932049,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:57:12.145803+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":20,"time":1742018232145,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894016512,\"uptime\":1837960.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569950,\"nice\":14090,\"sys\":2987700,\"idle\":1807915380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22602670,\"nice\":13890,\"sys\":2994950,\"idle\":1807597770,\"irq\":0}}],\"eventLoopStats\":{\"min\":105,\"max\":30000,\"num\":3,\"sum\":60028}}}"}
2025-03-15T05:57:12.145809+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.3] {"level":30,"time":1742018232145,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}