2025-03-14T18:04:04.421389+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741975444421,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2826350592,\"uptime\":1795339.8,\"totalMem\":4018151424,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22084350,\"nice\":15830,\"sys\":3087770,\"idle\":1763508890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21866110,\"nice\":15200,\"sys\":3102530,\"idle\":1763662460,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30014,\"num\":3,\"sum\":60029}}}"}
2025-03-14T18:04:04.421483+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741975444421,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:05:04.449416+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741975504449,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825433088,\"uptime\":1795399.83,\"totalMem\":4018151424,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22084860,\"nice\":15830,\"sys\":3087850,\"idle\":1763568030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21866550,\"nice\":15200,\"sys\":3102590,\"idle\":1763721820,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30027,\"num\":3,\"sum\":60027}}}"}
2025-03-14T18:05:04.449489+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741975504449,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:16:59.320616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976219320,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-reporting","msg":"Roles for  incident: [{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}]"}
2025-03-14T18:17:27.822176+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247822,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-reporting","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:17:27.822280+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976247822,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}
2025-03-14T18:17:27.822343+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247822,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:17:27.572Z\",\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\"},\"eventObj\":{\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"reminderId\":\"1309310d-8916-4b8c-b80e-78f92b71dba2\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:17:27.822378+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247822,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:17:27.822419+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247822,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:17:27.822532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976247822,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:17:27.822532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247822,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-reporting","msg":"Received JSON event: 8dbf6a20-574f-4f5b-b0de-6b41786247b6 - bullmq-job-completed"}
2025-03-14T18:17:27.822535+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976247822,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}
2025-03-14T18:17:27.822557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976247822,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-reporting","msg":"Event 8dbf6a20-574f-4f5b-b0de-6b41786247b6 - bullmq-job-completed correctly routed"}
2025-03-14T18:17:27.908279+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247908,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-reporting","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:17:27.908455+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976247908,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}
2025-03-14T18:17:27.908460+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247908,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:17:27.858Z\",\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\"},\"eventObj\":{\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"reminderId\":\"1309310d-8916-4b8c-b80e-78f92b71dba2\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"1309310d-8916-4b8c-b80e-78f92b71dba2\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:16:57.482Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HPNU95BL\"}}"}
2025-03-14T18:17:27.908477+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247908,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:17:27.908547+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247908,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:17:27.908678+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976247908,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:17:27.908678+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976247908,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-reporting","msg":"Received JSON event: 8dbf6a20-574f-4f5b-b0de-6b41786247b6 - icc-reminder-triggered"}
2025-03-14T18:17:27.908681+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976247908,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}
2025-03-14T18:17:27.908681+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976247908,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-reporting","msg":"Event 8dbf6a20-574f-4f5b-b0de-6b41786247b6 - icc-reminder-triggered correctly routed"}
2025-03-14T18:18:04.749458+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976284749,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839298048,\"uptime\":1796180.13,\"totalMem\":4018151424,\"loadavg\":[0.04,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091200,\"nice\":15830,\"sys\":3089190,\"idle\":1764337810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21872670,\"nice\":15200,\"sys\":3104010,\"idle\":1764491810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29968,\"num\":10,\"sum\":60021}}}"}
2025-03-14T18:18:04.749467+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976284749,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:25:04.853444+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741976704853,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837835776,\"uptime\":1796600.24,\"totalMem\":4018151424,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094460,\"nice\":15830,\"sys\":3089880,\"idle\":1764752660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21876100,\"nice\":15200,\"sys\":3104740,\"idle\":1764906420,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30030,\"num\":3,\"sum\":60007}}}"}
2025-03-14T18:25:04.853482+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741976704853,"pid":36,"hostname":"dyno-c1f3422a-8ff4-4f5b-b34f-0869c45c4481","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:37:12.161485+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977432161,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2866356224,\"uptime\":1797327.54,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22102530,\"nice\":15830,\"sys\":3092430,\"idle\":1765464980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21884330,\"nice\":15200,\"sys\":3107220,\"idle\":1765618570,\"irq\":0}}],\"eventLoopStats\":{\"min\":110,\"max\":30024,\"num\":3,\"sum\":60024}}}"}
2025-03-14T18:37:12.161634+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977432161,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:37:14.344339+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977434344,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T18:37:14.345403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977434345,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T18:45:58.040301+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977958040,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:45:58.040483+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977958040,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-reporting'"}
2025-03-14T18:45:58.040527+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977958040,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:45:57.987Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\"},\"eventObj\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977956,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977956137,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T18:45:58.040580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977958040,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T18:45:58.040648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977958040,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T18:45:58.040742+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977958040,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:45:58.040765+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977958040,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29 - icc-slack-channel-created"}
2025-03-14T18:45:58.040792+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977958040,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-slack-channel-created is not consumed by icc-reporting."}
2025-03-14T18:45:58.040825+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977958040,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 42054333-1caf-49ea-818e-a6e44100cf29 - icc-slack-channel-created correctly routed"}
2025-03-14T18:46:01.023499+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977961023,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:46:01.023709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977961023,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'"}
2025-03-14T18:46:01.023738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977961023,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:00.440Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/OZghAaVzkWko\"}}"}
2025-03-14T18:46:01.023811+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977961023,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:01.023842+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977961023,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:01.023979+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977961023,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:01.023980+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977961023,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29 - icc-report-created"}
2025-03-14T18:46:01.023996+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977961023,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-report-created is now being processed."}
2025-03-14T18:46:01.024284+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977961024,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 42054333-1caf-49ea-818e-a6e44100cf29 - value: [object Promise]"}
2025-03-14T18:46:01.024660+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977961024,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId MJOAAADz3dx and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,52,54,58,48,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:46:00.440Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"42054333-1caf-49ea-818e-a6e44100cf29\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HV72NFR9\\\",\\\"name\\\":\\\"icc-42054333-1caf-49ea-818e-a6e44100cf29\\\"},\\\"subject\\\":\\\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\\\",\\\"description\\\":\\\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\\\\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\\\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\\\nLog link: http://sfdc.co/bMKuNf\\\\nThis logs shows the difference between previous log message and new log message.\\\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\\\",\\\"detectedTime\\\":\\\"2025-03-14T18:45:55.304Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T18:45:55.304Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T18:45:55.304Z\\\",\\\"scrumTeamId\\\":\\\"a00EE00000c325vYAA\\\",\\\"team\\\":\\\"AST-Transformers\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/OZghAaVzkWko\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:46:00.440Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/OZghAaVzkWko\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T18:46:00.440Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/OZghAaVzkWko\"}}}"}
2025-03-14T18:46:01.024662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977961024,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: MJOAAADz3dx"}
2025-03-14T18:46:01.024662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977961024,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-report-created and docId MJOAAADz3dx"}
2025-03-14T18:46:01.024663+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977961024,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 42054333-1caf-49ea-818e-a6e44100cf29 - icc-report-created correctly routed"}
2025-03-14T18:46:08.488313+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968488,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.488554+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968488,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}
2025-03-14T18:46:08.488592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968488,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.480Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977966,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977966979,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}
2025-03-14T18:46:08.488642+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968488,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.488689+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968488,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.488836+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968488,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.488837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968488,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-incident-created-with-slack-channel"}
2025-03-14T18:46:08.488837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968488,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}
2025-03-14T18:46:08.488837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968488,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-incident-created-with-slack-channel correctly routed"}
2025-03-14T18:46:08.572310+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.572447+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}
2025-03-14T18:46:08.572451+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.522Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T18:46:08.572467+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T18:46:08.572526+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T18:46:08.572619+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.572730+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-incident-created"}
2025-03-14T18:46:08.572733+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}
2025-03-14T18:46:08.572747+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}
2025-03-14T18:46:08.572780+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.572787+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"ExportService.createDocument for id e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.572954+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968572,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e66ebf71-d897-46c9-9d4f-523542f17825-gus-casenumber - value: [object Promise]"}
2025-03-14T18:46:08.573265+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968573,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"ExportService.createDocument for id e66ebf71-d897-46c9-9d4f-523542f17825, caseNumber undefined"}
2025-03-14T18:46:08.573358+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968573,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}
2025-03-14T18:46:08.574258+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968574,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"QuipService.createDocument for id e66ebf71-d897-46c9-9d4f-523542f17825..."}
2025-03-14T18:46:08.672403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968672,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.672535+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968672,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'"}
2025-03-14T18:46:08.672556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968672,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.663Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T18:46:08.672583+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968672,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T18:46:08.672640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968672,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T18:46:08.672735+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968672,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.672777+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968672,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-bridge-to-generate"}
2025-03-14T18:46:08.672780+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968672,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-bridge-to-generate is not consumed by icc-reporting."}
2025-03-14T18:46:08.672795+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968672,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-bridge-to-generate correctly routed"}
2025-03-14T18:46:08.686255+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968686,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.686371+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968686,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}
2025-03-14T18:46:08.686395+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968686,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.677Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}
2025-03-14T18:46:08.686412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968686,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:46:08.686468+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968686,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:46:08.686553+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968686,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.686572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977968686,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-slack-channel-invite-users"}
2025-03-14T18:46:08.686626+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968686,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}
2025-03-14T18:46:08.686629+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977968686,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-slack-channel-invite-users correctly routed"}
2025-03-14T18:46:11.651501+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971651,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}
2025-03-14T18:46:11.651570+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971651,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:11.651874+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971651,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"QuipService.createDocument for id e66ebf71-d897-46c9-9d4f-523542f17825 created with URL https://salesforce.quip.com/ozfhAWri83X8"}
2025-03-14T18:46:11.651875+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971651,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: e66ebf71-d897-46c9-9d4f-523542f17825 - value: BccAAA1Dn7h"}
2025-03-14T18:46:11.653325+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971653,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e66ebf71-d897-46c9-9d4f-523542f17825-incident-info, info: {\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"slackChannelId\":\"C08HLMRV19U\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T18:46:05.215Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-14T18:46:11.653800+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971653,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/ozfhAWri83X8 for event e66ebf71-d897-46c9-9d4f-523542f17825 and case "}
2025-03-14T18:46:11.653822+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971653,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}
2025-03-14T18:46:11.653870+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971653,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.653886+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971653,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.653986+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971653,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:11.654058+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971654,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'e66ebf71-d897-46c9-9d4f-523542f17825' to topic 'incident': {\"createdAt\":\"2025-03-14T18:46:11.653Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T18:46:11.654127+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971654,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'e66ebf71-d897-46c9-9d4f-523542f17825' to Kafka topic 'incident'"}
2025-03-14T18:46:11.654128+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971654,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}
2025-03-14T18:46:11.654151+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971654,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12445900007151067\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.654204+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971654,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12445900007151067\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.654227+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971654,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:11.654293+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971654,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-incident-created correctly routed"}
2025-03-14T18:46:11.703904+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971703,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:11.704085+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971704,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'"}
2025-03-14T18:46:11.704150+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971704,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:11.653Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T18:46:11.704166+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971704,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.704233+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971704,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.704335+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971704,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:11.704364+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971704,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-report-created"}
2025-03-14T18:46:11.704367+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971704,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-report-created is now being processed."}
2025-03-14T18:46:11.704683+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971704,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e66ebf71-d897-46c9-9d4f-523542f17825 - value: [object Promise]"}
2025-03-14T18:46:11.705612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971705,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId BccAAA1Dn7h and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,52,54,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:46:11.653Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\\\"},\\\"subject\\\":\\\"Platfom events publish failures instance wide DEU124\\\",\\\"description\\\":\\\"Platfom events publish failures instance wide DEU124\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\\\",\\\"detectedTime\\\":\\\"2025-03-14T18:43:54.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/ozfhAWri83X8\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:46:11.653Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T18:46:11.653Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}}"}
2025-03-14T18:46:11.705613+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971705,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BccAAA1Dn7h"}
2025-03-14T18:46:11.705613+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977971705,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-report-created and docId BccAAA1Dn7h"}
2025-03-14T18:46:11.705617+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977971705,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-report-created correctly routed"}
2025-03-14T18:46:19.404675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979404,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.404909+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979404,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='icc-reporting'"}
2025-03-14T18:46:19.404984+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979404,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:19.393Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:13.459Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"gusCaseRecordId\":\"500EE00001TtcuuYAB\"}],\"requestId\":\"f03c90ab-59bf-0443-7034-9c9062c44cad\",\"client\":\"quantumks2s\"}"}
2025-03-14T18:46:19.404984+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979404,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T18:46:19.405016+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979404,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T18:46:19.405145+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:19.405193+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-incident-to-cis-request"}
2025-03-14T18:46:19.405196+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-incident-to-cis-request is not consumed by icc-reporting."}
2025-03-14T18:46:19.405225+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-incident-to-cis-request correctly routed"}
2025-03-14T18:46:19.405365+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.405523+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-create-request' for consumer group='icc-reporting'"}
2025-03-14T18:46:19.405576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:19.394Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:13.459Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:19.328Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:46:19.294Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":null}],\"requestId\":\"f03c90ab-59bf-0443-7034-9c9062c44cad\",\"client\":\"quantumks2s\"}"}
2025-03-14T18:46:19.405596+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-create-request\"}}"}
2025-03-14T18:46:19.405627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-create-request\"}}"}
2025-03-14T18:46:19.405709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:19.405710+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-ctc-lock-create-request"}
2025-03-14T18:46:19.405710+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-ctc-lock-create-request is not consumed by icc-reporting."}
2025-03-14T18:46:19.405726+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979405,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-ctc-lock-create-request correctly routed"}
2025-03-14T18:46:19.453063+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979452,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.453206+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979453,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-reporting'"}
2025-03-14T18:46:19.453207+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979453,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"timestamp\":\"2025-03-14T18:46:19.394Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T18:46:19.453211+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979453,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T18:46:19.453279+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977979453,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T18:46:19.453370+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977979453,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:19.453909+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":50,"time":1741977979453,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/kafka.report.consumer.js:43:109)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:46:21.703797+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977981703,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e66ebf71-d897-46c9-9d4f-523542f17825-incident-info, info: {\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseId\":\"500EE00001TtcuuYAB\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"slackChannelId\":\"C08HLMRV19U\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T18:46:05.215Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core 1P\",\"roles\":{\"Incident Commander\":\"Nikita Aggarwal\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"caseNumber\":\"73030750\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-14T18:46:21.704851+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977981704,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-incident-updated correctly routed"}
2025-03-14T18:46:21.735973+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977981735,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:21.736057+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977981735,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'"}
2025-03-14T18:46:21.736058+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977981736,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[{\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"externalId\":\"a8LEE00001BXhoy2AD\",\"incidentToCiId\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\"}],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"}"}
2025-03-14T18:46:21.736088+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977981736,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T18:46:21.736135+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977981736,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T18:46:21.736259+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977981736,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:21.736487+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":50,"time":1741977981736,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/kafka.report.consumer.js:43:109)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:46:28.177176+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988176,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:46:28.177198+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977988176,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}
2025-03-14T18:46:28.177199+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988176,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:28.115Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\"},\"eventObj\":{\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"reminderId\":\"b2a24085-0293-46fb-a342-7ae05c06e696\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:46:28.177200+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988176,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:46:28.177201+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988176,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:46:28.177202+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977988176,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:28.177202+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988176,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29 - bullmq-job-completed"}
2025-03-14T18:46:28.177202+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977988176,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}
2025-03-14T18:46:28.177203+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977988176,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 42054333-1caf-49ea-818e-a6e44100cf29 - bullmq-job-completed correctly routed"}
2025-03-14T18:46:28.252263+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988252,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:46:28.252418+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977988252,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}
2025-03-14T18:46:28.252451+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988252,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:28.197Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\"},\"eventObj\":{\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"reminderId\":\"b2a24085-0293-46fb-a342-7ae05c06e696\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"b2a24085-0293-46fb-a342-7ae05c06e696\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:45:58.028Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HV72NFR9\"}}"}
2025-03-14T18:46:28.252451+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988252,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:46:28.252509+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988252,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:46:28.252623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977988252,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:46:28.252662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741977988252,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29 - icc-reminder-triggered"}
2025-03-14T18:46:28.252663+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977988252,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}
2025-03-14T18:46:28.252666+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741977988252,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 42054333-1caf-49ea-818e-a6e44100cf29 - icc-reminder-triggered correctly routed"}
2025-03-14T18:47:14.710729+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034710,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:47:14.711184+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978034711,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}
2025-03-14T18:47:14.711281+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034711,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:47:14.699Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"id\":\"cd2c35e4-50e8-43d6-a0e9-04fe21d889da\",\"serviceId\":\"PM846U4\",\"serviceName\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\",\"responderName\":\"Dominick Blue\",\"responderId\":\"P5SH499\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P5SH499\",\"incidentNumber\":\"14012505\",\"incidentTitle\":\"Incident: Platfom events publish failures instance wide DEU124\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q2UK8ZIGM663IR\",\"success\":true,\"pageTimestamp\":\"2025-03-14T18:47:14.628Z\",\"pdData\":{\"incident\":{\"incident_number\":14012505,\"title\":\"Incident: Platfom events publish failures instance wide DEU124\",\"description\":\"Incident: Platfom events publish failures instance wide DEU124\",\"created_at\":\"2025-03-14T18:47:14Z\",\"updated_at\":\"2025-03-14T18:47:14Z\",\"status\":\"triggered\",\"incident_key\":\"5ba7e9cc5c974985aaebb5c780c88bcb\",\"service\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"assignments\":[{\"at\":\"2025-03-14T18:47:14Z\",\"assignee\":{\"id\":\"P5SH499\",\"type\":\"user_reference\",\"summary\":\"Dominick Blue\",\"self\":\"https://api.pagerduty.com/users/P5SH499\",\"html_url\":\"https://salesforce.pagerduty.com/users/P5SH499\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T18:47:14Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R8J2GJE1BPH9QITZ8WZAPQLMU1\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R8J2GJE1BPH9QITZ8WZAPQLMU1\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q2UK8ZIGM663IR/log_entries/R8J2GJE1BPH9QITZ8WZAPQLMU1\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PTS92B1\",\"type\":\"escalation_policy_reference\",\"summary\":\"CPSRE Global Escalation\",\"self\":\"https://api.pagerduty.com/escalation_policies/PTS92B1\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PTS92B1\"},\"teams\":[{\"id\":\"P186O8B\",\"type\":\"team_reference\",\"summary\":\"CP SRE Global\",\"self\":\"https://api.pagerduty.com/teams/P186O8B\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P186O8B\"}],\"impacted_services\":[{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T18:57:14Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T06:47:14Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q2UK8ZIGM663IR\",\"type\":\"incident\",\"summary\":\"[#14012505] Incident: Platfom events publish failures instance wide DEU124\",\"self\":\"https://api.pagerduty.com/incidents/Q2UK8ZIGM663IR\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q2UK8ZIGM663IR\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \"}}},\"responderEmail\":\"dominick.blue@salesforce.com\"}}"}
2025-03-14T18:47:14.711289+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034711,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T18:47:14.711345+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034711,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T18:47:14.711463+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978034711,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:47:14.711464+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034711,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-page-response"}
2025-03-14T18:47:14.711464+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978034711,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}
2025-03-14T18:47:14.711628+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034711,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e66ebf71-d897-46c9-9d4f-523542f17825 - value: [object Promise]"}
2025-03-14T18:47:14.712182+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034711,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId BccAAA1Dn7h and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,52,55,58,49,52,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:47:14.699Z\\\",\\\"user\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"icc-73030750\\\"},\\\"subject\\\":\\\"Platfom events publish failures instance wide DEU124\\\",\\\"description\\\":\\\"Platfom events publish failures instance wide DEU124\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\\\",\\\"detectedTime\\\":\\\"2025-03-14T18:43:54.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/vwy-oqks-npc\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; 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2025-03-14T18:47:14.712182+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] \"teams\":[{\"id\":\"P186O8B\",\"type\":\"team_reference\",\"summary\":\"CP SRE Global\",\"self\":\"https://api.pagerduty.com/teams/P186O8B\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P186O8B\"}],\"impacted_services\":[{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T18:57:14Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T06:47:14Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q2UK8ZIGM663IR\",\"type\":\"incident\",\"summary\":\"[#14012505] Incident: Platfom events publish failures instance wide DEU124\",\"self\":\"https://api.pagerduty.com/incidents/Q2UK8ZIGM663IR\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q2UK8ZIGM663IR\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \"}}},\"responderEmail\":\"dominick.blue@salesforce.com\"}}}"}
2025-03-14T18:47:14.712183+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034712,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BccAAA1Dn7h"}
2025-03-14T18:47:14.712184+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034712,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId BccAAA1Dn7h"}
2025-03-14T18:47:14.712269+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034712,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id e66ebf71-d897-46c9-9d4f-523542f17825 and docId BccAAA1Dn7h"}
2025-03-14T18:47:14.761760+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034761,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:47:14.761910+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978034761,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}
2025-03-14T18:47:14.761917+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034761,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:47:14.747Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"users\":[\"U02NP5RGQQ7\"]}}"}
2025-03-14T18:47:14.761945+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034761,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:47:14.762069+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034761,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:47:14.762175+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978034762,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:47:14.762178+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978034762,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-slack-channel-invite-users"}
2025-03-14T18:47:14.762194+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978034762,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}
2025-03-14T18:47:14.762218+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978034762,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-slack-channel-invite-users correctly routed"}
2025-03-14T18:52:12.461546+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978332461,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878054400,\"uptime\":1798227.84,\"totalMem\":4018151424,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110480,\"nice\":15830,\"sys\":3093600,\"idle\":1766353280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21891700,\"nice\":15200,\"sys\":3108420,\"idle\":1766506800,\"irq\":0}}],\"eventLoopStats\":{\"min\":25,\"max\":30003,\"num\":3,\"sum\":60015}}}"}
2025-03-14T18:52:12.461597+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978332461,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:58:12.010653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692010,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:12.011023+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692010,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}
2025-03-14T18:58:12.011134+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:12.002Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"id\":\"da5e6680-296b-4e44-99d9-ef48e501fab8\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"Sardendu Pramanik\",\"responderId\":\"P95I2QJ\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P95I2QJ\",\"incidentNumber\":\"14012579\",\"incidentTitle\":\"Incident: Platfom events publish failures instance wide DEU124\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM\",\"success\":true,\"pageTimestamp\":\"2025-03-14T18:58:11.796Z\",\"pdData\":{\"incident\":{\"incident_number\":14012579,\"title\":\"Incident: Platfom events publish failures instance wide DEU124\",\"description\":\"Incident: Platfom events publish failures instance wide DEU124\",\"created_at\":\"2025-03-14T18:58:11Z\",\"updated_at\":\"2025-03-14T18:58:11Z\",\"status\":\"triggered\",\"incident_key\":\"da98e7eb8f6145fb835d3bebd4d315c8\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T18:58:11Z\",\"assignee\":{\"id\":\"P95I2QJ\",\"type\":\"user_reference\",\"summary\":\"Sardendu Pramanik\",\"self\":\"https://api.pagerduty.com/users/P95I2QJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P95I2QJ\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T18:58:11Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RNOXFF6ZZ1AGH4ADNO64D4TXGO\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RNOXFF6ZZ1AGH4ADNO64D4TXGO\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM/log_entries/RNOXFF6ZZ1AGH4ADNO64D4TXGO\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:03:11Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1KSCVDRIPXVBM\",\"type\":\"incident\",\"summary\":\"[#14012579] Incident: Platfom events publish failures instance wide DEU124\",\"self\":\"https://api.pagerduty.com/incidents/Q1KSCVDRIPXVBM\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"sardendu.pramanik@salesforce.com\"}}"}
2025-03-14T18:58:12.011135+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T18:58:12.011172+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T18:58:12.011297+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:58:12.011298+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-page-response"}
2025-03-14T18:58:12.011298+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}
2025-03-14T18:58:12.011444+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e66ebf71-d897-46c9-9d4f-523542f17825 - value: [object Promise]"}
2025-03-14T18:58:12.011987+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId BccAAA1Dn7h and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,53,56,58,49,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:58:12.002Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"icc-73030750\\\"},\\\"subject\\\":\\\"Platfom events publish failures instance wide DEU124\\\",\\\"description\\\":\\\"Platfom events publish failures instance wide DEU124\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\\\",\\\"detectedTime\\\":\\\"2025-03-14T18:43:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T18:46:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/vwy-oqks-npc\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73030750\\\",\\\"caseRecordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/ozfhAWri83X8\\\",\\\"engagedAt\\\":\\\"2025-03-14T18:46:19.414Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:55:16.898Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"da5e6680-296b-4e44-99d9-ef48e501fab8\\\",\\\"serviceId\\\":\\\"PLSMU0R\\\",\\\"serviceName\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\",\\\"responderName\\\":\\\"Sardendu Pramanik\\\",\\\"responderId\\\":\\\"P95I2QJ\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/P95I2QJ\\\",\\\"incidentNumber\\\":\\\"14012579\\\",\\\"incidentTitle\\\":\\\"Incident: Platfom events publish failures instance wide DEU124\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73030750\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\\\nSlack Channel - icc-73030750\\\\nPlease join the Voice Bridge and Slack Channel\\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T18:58:11.796Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14012579,\\\"title\\\":\\\"Incident: Platfom events publish failures instance wide DEU124\\\",\\\"description\\\":\\\"Incident: Platfom events publish failures instance wide DEU124\\\",\\\"created_at\\\":\\\"2025-03-14T18:58:11Z\\\",\\\"updated_at\\\":\\\"2025-03-14T18:58:11Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"da98e7eb8f6145fb835d3bebd4d315c8\\\",\\\"service\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T18:58:11Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P95I2QJ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Sardendu Pramanik\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P95I2QJ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P95I2QJ\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T18:58:11Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"RNOXFF6ZZ1AGH4ADNO64D4TXGO\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/RNOXFF6ZZ1AGH4ADNO64D4TXGO\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM/log_entries/RNOXFF6ZZ1AGH4ADNO64D4TXGO\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"PQF6ZR5\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust - EP\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"PJ5CMM3\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"CIC Communications\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/PJ5CMM3\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/PJ5CMM3\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T19:03:11Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q1KSCVDRIPXVBM\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14012579] Incident: Platfom events publish failures instance wide DEU124\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q1KSCVDRIPXVBM\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Platfom events publish failures instance wide DEU124\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73030750\\\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\\\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73030750\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\\\nSlack Channel - icc-73030750\\\\nPlease join the Voice Bridge and Slack Channel\\\"}}},\\\"responderEmail\\\":\\\"sardendu.pramanik@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:58:12.002Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.c
2025-03-14T18:58:12.011987+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] om/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"id\":\"da5e6680-296b-4e44-99d9-ef48e501fab8\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"Sardendu Pramanik\",\"responderId\":\"P95I2QJ\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P95I2QJ\",\"incidentNumber\":\"14012579\",\"incidentTitle\":\"Incident: Platfom events publish failures instance wide DEU124\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM\",\"success\":true,\"pageTimestamp\":\"2025-03-14T18:58:11.796Z\",\"pdData\":{\"incident\":{\"incident_number\":14012579,\"title\":\"Incident: Platfom events publish failures instance wide DEU124\",\"description\":\"Incident: Platfom events publish failures instance wide DEU124\",\"created_at\":\"2025-03-14T18:58:11Z\",\"updated_at\":\"2025-03-14T18:58:11Z\",\"status\":\"triggered\",\"incident_key\":\"da98e7eb8f6145fb835d3bebd4d315c8\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T18:58:11Z\",\"assignee\":{\"id\":\"P95I2QJ\",\"type\":\"user_reference\",\"summary\":\"Sardendu Pramanik\",\"self\":\"https://api.pagerduty.com/users/P95I2QJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P95I2QJ\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T18:58:11Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RNOXFF6ZZ1AGH4ADNO64D4TXGO\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RNOXFF6ZZ1AGH4ADNO64D4TXGO\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM/log_entries/RNOXFF6ZZ1AGH4ADNO64D4TXGO\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:03:11Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1KSCVDRIPXVBM\",\"type\":\"incident\",\"summary\":\"[#14012579] Incident: Platfom events publish failures instance wide DEU124\",\"self\":\"https://api.pagerduty.com/incidents/Q1KSCVDRIPXVBM\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"sardendu.pramanik@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T18:58:12.002Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"id\":\"da5e6680-296b-4e44-99d9-ef48e501fab8\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"Sardendu Pramanik\",\"responderId\":\"P95I2QJ\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P95I2QJ\",\"incidentNumber\":\"14012579\",\"incidentTitle\":\"Incident: Platfom events publish failures instance wide DEU124\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM\",\"success\":true,\"pageTimestamp\":\"2025-03-14T18:58:11.796Z\",\"pdData\":{\"incident\":{\"incident_number\":14012579,\"title\":\"Incident: Platfom events publish failures instance wide DEU124\",\"description\":\"Incident: Platfom events publish failures instance wide DEU124\",\"created_at\":\"2025-03-14T18:58:11Z\",\"updated_at\":\"2025-03-14T18:58:11Z\",\"status\":\"triggered\",\"incident_key\":\"da98e7eb8f6145fb835d3bebd4d315c8\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T18:58:11Z\",\"assignee\":{\"id\":\"P95I2QJ\",\"type\":\"user_reference\",\"summary\":\"Sardendu Pramanik\",\"self\":\"https://api.pagerduty.com/users/P95I2QJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P95I2QJ\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T18:58:11Z\",\"resolve
2025-03-14T18:58:12.011987+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] d_at\":null,\"first_trigger_log_entry\":{\"id\":\"RNOXFF6ZZ1AGH4ADNO64D4TXGO\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RNOXFF6ZZ1AGH4ADNO64D4TXGO\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM/log_entries/RNOXFF6ZZ1AGH4ADNO64D4TXGO\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:03:11Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1KSCVDRIPXVBM\",\"type\":\"incident\",\"summary\":\"[#14012579] Incident: Platfom events publish failures instance wide DEU124\",\"self\":\"https://api.pagerduty.com/incidents/Q1KSCVDRIPXVBM\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1KSCVDRIPXVBM\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"sardendu.pramanik@salesforce.com\"}}}"}
2025-03-14T18:58:12.011988+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BccAAA1Dn7h"}
2025-03-14T18:58:12.011989+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId BccAAA1Dn7h"}
2025-03-14T18:58:12.011989+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692011,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id e66ebf71-d897-46c9-9d4f-523542f17825 and docId BccAAA1Dn7h"}
2025-03-14T18:58:12.042135+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692041,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:12.042250+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692042,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}
2025-03-14T18:58:12.042280+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692042,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:12.033Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"users\":[\"U050ZRLTR5Y\"]}}"}
2025-03-14T18:58:12.042303+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692042,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:58:12.042360+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692042,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:58:12.042457+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692042,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:58:12.042457+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692042,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-slack-channel-invite-users"}
2025-03-14T18:58:12.042502+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692042,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}
2025-03-14T18:58:12.042503+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692042,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-slack-channel-invite-users correctly routed"}
2025-03-14T18:58:12.114060+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692113,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:12.114325+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692114,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}
2025-03-14T18:58:12.114370+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692114,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:12.106Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"da854e49-2aee-409c-95d6-17f0cbd4c5b0\",\"sequenceNumber\":1}}"}
2025-03-14T18:58:12.114396+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692114,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:58:12.114445+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692114,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:58:12.114562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692114,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:58:12.114562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692114,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-internal-comms-response"}
2025-03-14T18:58:12.114565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692114,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}
2025-03-14T18:58:12.114594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692114,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-internal-comms-response correctly routed"}
2025-03-14T18:58:12.209292+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692209,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-internal-comms-request correctly routed"}
2025-03-14T18:58:12.505472+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978692505,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2868371456,\"uptime\":1798587.89,\"totalMem\":4018151424,\"loadavg\":[0.1,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22112870,\"nice\":15830,\"sys\":3094110,\"idle\":1766708530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21894080,\"nice\":15200,\"sys\":3109010,\"idle\":1766862300,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30010,\"num\":31,\"sum\":59983}}}"}
2025-03-14T18:58:12.505548+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692505,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:58:12.665473+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978692665,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-page-response correctly routed"}
2025-03-14T18:58:22.615108+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978702614,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:22.615346+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978702615,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}
2025-03-14T18:58:22.615425+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978702615,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:22.312Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"da854e49-2aee-409c-95d6-17f0cbd4c5b0\",\"sequenceNumber\":1}}"}
2025-03-14T18:58:22.615428+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978702615,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:58:22.615475+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978702615,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:58:22.615592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978702615,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T18:58:22.615592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741978702615,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-internal-comms-response"}
2025-03-14T18:58:22.615593+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978702615,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}
2025-03-14T18:58:22.615624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741978702615,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-internal-comms-response correctly routed"}
2025-03-14T19:04:01.648056+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979041647,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:01.648507+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979041648,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-reporting'"}
2025-03-14T19:04:01.648624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979041648,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:01.089Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications 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user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"}],\"IncidentCommunicationsOfficer\":[null,{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"}],\"IncidentDocumentationOfficer\":[null,{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"}]},\"requestId\":\"bu8uh-v78k3-2meryq-qju088-1741979040343\",\"client\":\"icc-ui\"}"}
2025-03-14T19:04:01.648653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979041648,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T19:04:01.648699+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979041648,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T19:04:01.648818+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979041648,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:04:01.648819+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979041648,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-roles-updated"}
2025-03-14T19:04:01.648821+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979041648,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-roles-updated is not consumed by icc-reporting."}
2025-03-14T19:04:01.648861+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979041648,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-roles-updated correctly routed"}
2025-03-14T19:04:42.819899+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082819,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:42.820431+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979082820,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}
2025-03-14T19:04:42.820580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082820,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:42.653Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard 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2025-03-14T19:04:42.820580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082820,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T19:04:42.820630+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082820,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T19:04:42.820737+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979082820,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:04:42.820738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082820,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-incident-updated"}
2025-03-14T19:04:42.820738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979082820,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}
2025-03-14T19:04:42.820888+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082820,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e66ebf71-d897-46c9-9d4f-523542f17825 - value: [object Promise]"}
2025-03-14T19:04:42.821575+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082821,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId BccAAA1Dn7h and event 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2025-03-14T19:04:42.821576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082821,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BccAAA1Dn7h"}
2025-03-14T19:04:42.821577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082821,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId BccAAA1Dn7h"}
2025-03-14T19:04:42.821577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082821,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id e66ebf71-d897-46c9-9d4f-523542f17825 and docId BccAAA1Dn7h"}
2025-03-14T19:04:42.821578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082821,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: e66ebf71-d897-46c9-9d4f-523542f17825-incident-info"}
2025-03-14T19:04:42.821868+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979082821,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e66ebf71-d897-46c9-9d4f-523542f17825-gus-casenumber - value: [object Promise]"}
2025-03-14T19:04:53.670523+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093670,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:53.670873+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093670,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}
2025-03-14T19:04:53.670975+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093670,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:53.661Z\",\"user\":{\"id\":\"3964aa5a-ec8b-4e0a-bfc8-9f3d7faf90ce\",\"email\":\"creeves@salesforce.com\",\"active\":true,\"name\":\"Christopher Reeves\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hlonIAA\",\"slackUserId\":\"WGEBX4R1S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-26T22:14:12.803Z\",\"modifiedAt\":\"2022-11-26T22:14:12.803Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide 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Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:48.284Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"qakvw-s9l2cr-edgzfec-4w0t3f-1741979093376\",\"client\":\"icc-ui\"}"}
2025-03-14T19:04:53.670976+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093670,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T19:04:53.671250+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093670,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T19:04:53.671251+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093671,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:04:53.671252+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093671,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-usd-resource-deleted"}
2025-03-14T19:04:53.671252+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093671,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}
2025-03-14T19:04:53.671253+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093671,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-usd-resource-deleted correctly routed"}
2025-03-14T19:04:53.693143+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:53.693482+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}
2025-03-14T19:04:53.693592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:53.684Z\",\"user\":{\"id\":\"3964aa5a-ec8b-4e0a-bfc8-9f3d7faf90ce\",\"email\":\"creeves@salesforce.com\",\"active\":true,\"name\":\"Christopher Reeves\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hlonIAA\",\"slackUserId\":\"WGEBX4R1S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-26T22:14:12.803Z\",\"modifiedAt\":\"2022-11-26T22:14:12.803Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:48.284Z\"},\"eventObj\":[],\"requestId\":\"qakvw-s9l2cr-edgzfec-4w0t3f-1741979093376\",\"client\":\"icc-ui\"}"}
2025-03-14T19:04:53.693592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T19:04:53.693831+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T19:04:53.693832+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:04:53.693833+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-usd-resource-created"}
2025-03-14T19:04:53.693833+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}
2025-03-14T19:04:53.693834+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-usd-resource-created correctly routed"}
2025-03-14T19:04:53.743623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093743,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:53.743681+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093743,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}
2025-03-14T19:04:53.743684+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093743,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:53.694Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"3964aa5a-ec8b-4e0a-bfc8-9f3d7faf90ce\",\"email\":\"creeves@salesforce.com\",\"active\":true,\"name\":\"Christopher Reeves\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000hlonIAA\",\"slackUserId\":\"WGEBX4R1S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-11-26T22:14:12.803Z\",\"modifiedAt\":\"2022-11-26T22:14:12.803Z\"},\"responses\":[]}"}
2025-03-14T19:04:53.743719+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093743,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T19:04:53.743760+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979093743,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T19:04:53.744087+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979093743,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:04:53.744089+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":50,"time":1741979093743,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/kafka.report.consumer.js:43:109)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T19:04:59.596034+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099595,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:59.596104+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}
2025-03-14T19:04:59.596174+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:59.547Z\",\"user\":{\"id\":\"3964aa5a-ec8b-4e0a-bfc8-9f3d7faf90ce\",\"gusUserId\":\"005B0000000hlonIAA\",\"slackUserId\":\"WGEBX4R1S\",\"name\":\"Christopher Reeves\",\"email\":\"creeves@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:59.547Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T19:04:59.596176+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:59.596210+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:59.596549+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:04:59.596550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-gus-response"}
2025-03-14T19:04:59.596551+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}
2025-03-14T19:04:59.596551+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e66ebf71-d897-46c9-9d4f-523542f17825 - value: [object Promise]"}
2025-03-14T19:04:59.597168+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId BccAAA1Dn7h and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,57,58,48,52,58,53,57,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T19:04:59.547Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3964aa5a-ec8b-4e0a-bfc8-9f3d7faf90ce\\\",\\\"gusUserId\\\":\\\"005B0000000hlonIAA\\\",\\\"slackUserId\\\":\\\"WGEBX4R1S\\\",\\\"name\\\":\\\"Christopher Reeves\\\",\\\"email\\\":\\\"creeves@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtcuuYAB\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T19:04:59.547Z\\\",\\\"recordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"caseNumber\\\":\\\"73030750\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T19:04:59.547Z\",\"user\":{\"id\":\"3964aa5a-ec8b-4e0a-bfc8-9f3d7faf90ce\",\"gusUserId\":\"005B0000000hlonIAA\",\"slackUserId\":\"WGEBX4R1S\",\"name\":\"Christopher Reeves\",\"email\":\"creeves@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:59.547Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T19:04:59.547Z\",\"user\":{\"id\":\"3964aa5a-ec8b-4e0a-bfc8-9f3d7faf90ce\",\"gusUserId\":\"005B0000000hlonIAA\",\"slackUserId\":\"WGEBX4R1S\",\"name\":\"Christopher Reeves\",\"email\":\"creeves@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:59.547Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}}"}
2025-03-14T19:04:59.597169+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BccAAA1Dn7h"}
2025-03-14T19:04:59.597170+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId BccAAA1Dn7h"}
2025-03-14T19:04:59.597171+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id e66ebf71-d897-46c9-9d4f-523542f17825 and docId BccAAA1Dn7h"}
2025-03-14T19:04:59.597172+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"addGusExportUpdate for incidentId e66ebf71-d897-46c9-9d4f-523542f17825, docId BccAAA1Dn7h, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:59.547Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"}"}
2025-03-14T19:04:59.597174+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099596,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e66ebf71-d897-46c9-9d4f-523542f17825-gus-casenumber - value: [object Promise]"}
2025-03-14T19:04:59.597599+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979099597,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"addGusExportUpdate for incidentId e66ebf71-d897-46c9-9d4f-523542f17825, docId BccAAA1Dn7h, caseNumber 73030750"}
2025-03-14T19:04:59.597600+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979099597,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-gus-response correctly routed"}
2025-03-14T19:08:12.693406+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979292693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872762368,\"uptime\":1799188.08,\"totalMem\":4018151424,\"loadavg\":[0.23,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117900,\"nice\":15830,\"sys\":3094870,\"idle\":1767300870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21899570,\"nice\":15200,\"sys\":3109820,\"idle\":1767454810,\"irq\":0}}],\"eventLoopStats\":{\"min\":57,\"max\":30017,\"num\":3,\"sum\":60026}}}"}
2025-03-14T19:08:12.693478+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979292693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:10:00.368715+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979400368,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:10:00.369500+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979400369,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:11:12.749442+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979472749,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872541184,\"uptime\":1799368.13,\"totalMem\":4018151424,\"loadavg\":[0.08,0.05,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22119540,\"nice\":15830,\"sys\":3095100,\"idle\":1767478520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21900990,\"nice\":15200,\"sys\":3110030,\"idle\":1767632650,\"irq\":0}}],\"eventLoopStats\":{\"min\":53,\"max\":30009,\"num\":3,\"sum\":60029}}}"}
2025-03-14T19:11:12.749563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979472749,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:15:01.458070+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979701457,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:15:01.458862+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979701458,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:18:12.901471+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741979892901,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871447552,\"uptime\":1799788.28,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123050,\"nice\":15830,\"sys\":3095690,\"idle\":1767893020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21904650,\"nice\":15200,\"sys\":3110710,\"idle\":1768046860,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30006,\"num\":3,\"sum\":60028}}}"}
2025-03-14T19:18:12.901527+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741979892901,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:20:02.533698+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741980002533,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:20:02.534579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741980002534,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:20:09.973005+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980009972,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e66ebf71-d897-46c9-9d4f-523542f17825-incident-info, info: {\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseId\":\"500EE00001TtcuuYAB\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"slackChannelId\":\"C08HLMRV19U\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-13T22:21:00.000Z\",\"impactEnd\":\"2025-03-14T18:00:00.000Z\",\"servicesImpacted\":\"Core 1P\",\"roles\":{\"Incident Communications Officer\":\"Alex Gonzalez\",\"Incident Commander\":\"Jeremy Miller\",\"Incident Documentation Officer\":\"Dominick Blue\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"caseNumber\":\"73030750\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-14T19:20:09.974075+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741980009973,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-incident-updated correctly routed"}
2025-03-14T19:22:17.100304+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980137100,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Roles for  incident: []"}
2025-03-14T19:27:13.005406+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980433005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2868924416,\"uptime\":1800328.39,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22127220,\"nice\":15830,\"sys\":3096480,\"idle\":1768426270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21909170,\"nice\":15200,\"sys\":3111500,\"idle\":1768579830,\"irq\":0}}],\"eventLoopStats\":{\"min\":68,\"max\":30019,\"num\":3,\"sum\":60002}}}"}
2025-03-14T19:27:13.005470+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741980433005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:27:32.243508+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980452243,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e66ebf71-d897-46c9-9d4f-523542f17825-incident-info, info: {\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseId\":\"500EE00001TtcuuYAB\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"slackChannelId\":\"C08HLMRV19U\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-13T22:21:00.000Z\",\"impactEnd\":\"2025-03-14T18:00:00.000Z\",\"servicesImpacted\":\"Core 1P\",\"roles\":{},\"category\":\"Application\",\"rootCause\":\"Unknown\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"caseNumber\":\"73030750\",\"productTag\":\"a1aB0000000Pe5DIAS\",\"proximateCause\":\"Issue was caused by drain pump payload loss errors.\",\"customerExperience\":\"Feature disruption for the events platform.\",\"immediateResolution\":\"This issue self-resolved.\",\"aarQuestions\":\"1. Did this issue self-resolve because it was the end of the work day for European users?\\n2. What is the root cause of this type of feature disruption?\\n3. What monitoring/alerting can be improved to catch this issue prior to it becoming a feature disruption?\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Dominick Blue\"}"}
2025-03-14T19:27:32.244752+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741980452244,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId BccAAA1Dn7h..."}
2025-03-14T19:27:36.515882+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980456515,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:27:36.515949+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741980456515,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}
2025-03-14T19:27:36.515988+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980456515,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:36.465Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T19:27:36.465Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T19:27:36.516005+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980456515,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:27:36.516059+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980456516,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:27:36.516167+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741980456516,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:27:36.516167+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980456516,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825 - icc-gus-response"}
2025-03-14T19:27:36.516179+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741980456516,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}
2025-03-14T19:27:36.516323+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980456516,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e66ebf71-d897-46c9-9d4f-523542f17825 - value: [object Promise]"}
2025-03-14T19:27:36.516674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980456516,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,57,58,50,55,58,51,54,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T19:27:36.465Z\\\",\\\"user\\\":{\\\"id\\\":\\\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\\\",\\\"gusUserId\\\":\\\"005EE000002OJOXYA4\\\",\\\"slackUserId\\\":\\\"U02NP5RGQQ7\\\",\\\"name\\\":\\\"Dominick Blue\\\",\\\"email\\\":\\\"dominick.blue@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HLMRV19U\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtcuuYAB\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_closed\\\",\\\"timestamp\\\":\\\"2025-03-14T19:27:36.465Z\\\",\\\"recordId\\\":\\\"500EE00001TtcuuYAB\\\",\\\"incidentId\\\":\\\"e66ebf71-d897-46c9-9d4f-523542f17825\\\",\\\"caseNumber\\\":\\\"73030750\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T19:27:36.465Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T19:27:36.465Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T19:27:36.465Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T19:27:36.465Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}}"}
2025-03-14T19:27:36.516675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741980456516,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:27:36.516691+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":40,"time":1741980456516,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event icc-gus-response does not have the necessary information to create a document"}
2025-03-14T19:27:36.516691+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741980456516,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event e66ebf71-d897-46c9-9d4f-523542f17825 - icc-gus-response correctly routed"}
2025-03-14T19:37:13.249528+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741981033249,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864640000,\"uptime\":1800928.63,\"totalMem\":4018151424,\"loadavg\":[0.36,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22131500,\"nice\":15830,\"sys\":3097330,\"idle\":1769018870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21913850,\"nice\":15200,\"sys\":3112420,\"idle\":1769171860,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30018,\"num\":3,\"sum\":60023}}}"}
2025-03-14T19:37:13.249598+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741981033249,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:42:39.510450+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741981359510,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:42:39.511732+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741981359511,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:46:13.385492+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741981573385,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870288384,\"uptime\":1801468.77,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136240,\"nice\":15830,\"sys\":3098000,\"idle\":1769552140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21918980,\"nice\":15200,\"sys\":3113160,\"idle\":1769704340,\"irq\":0}}],\"eventLoopStats\":{\"min\":63,\"max\":30030,\"num\":3,\"sum\":60020}}}"}
2025-03-14T19:46:13.385572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741981573385,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:49:13.469731+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741981753469,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870849536,\"uptime\":1801648.85,\"totalMem\":4018151424,\"loadavg\":[0.23,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141720,\"nice\":15830,\"sys\":3098610,\"idle\":1769725430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21928560,\"nice\":15200,\"sys\":3114150,\"idle\":1769872820,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30030,\"num\":3,\"sum\":60028}}}"}
2025-03-14T19:49:13.469741+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741981753469,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:50:13.497488+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741981813497,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2865606656,\"uptime\":1801708.88,\"totalMem\":4018151424,\"loadavg\":[0.43,0.16,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22157990,\"nice\":15830,\"sys\":3099380,\"idle\":1769768150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21949620,\"nice\":15200,\"sys\":3114930,\"idle\":1769910580,\"irq\":0}}],\"eventLoopStats\":{\"min\":49,\"max\":30026,\"num\":3,\"sum\":60026}}}"}
2025-03-14T19:50:13.497532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741981813497,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:55:13.633504+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741982113633,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2869985280,\"uptime\":1802009.02,\"totalMem\":4018151424,\"loadavg\":[0.02,0.06,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22160040,\"nice\":15830,\"sys\":3099770,\"idle\":1770064490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952040,\"nice\":15200,\"sys\":3115310,\"idle\":1770206710,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60030}}}"}
2025-03-14T19:55:13.633513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741982113633,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T19:57:13.645422+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741982233645,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867281920,\"uptime\":1802129.03,\"totalMem\":4018151424,\"loadavg\":[0.02,0.05,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161240,\"nice\":15830,\"sys\":3099930,\"idle\":1770182860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952740,\"nice\":15200,\"sys\":3115460,\"idle\":1770325330,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30027,\"num\":3,\"sum\":60006}}}"}
2025-03-14T19:57:13.645477+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741982233645,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:01:13.705431+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741982473705,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2906558464,\"uptime\":1802369.09,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22163070,\"nice\":15830,\"sys\":3100260,\"idle\":1770419820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21954930,\"nice\":15200,\"sys\":3115760,\"idle\":1770562270,\"irq\":0}}],\"eventLoopStats\":{\"min\":78,\"max\":30022,\"num\":3,\"sum\":60029}}}"}
2025-03-14T20:01:13.705587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741982473705,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:07:13.805427+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741982833805,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2901344256,\"uptime\":1802729.19,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22165420,\"nice\":15830,\"sys\":3100810,\"idle\":1770775350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21957350,\"nice\":15200,\"sys\":3116280,\"idle\":1770917660,\"irq\":0}}],\"eventLoopStats\":{\"min\":68,\"max\":30024,\"num\":3,\"sum\":60019}}}"}
2025-03-14T20:07:13.805496+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741982833805,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:12:13.889438+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741983133889,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896211968,\"uptime\":1803029.27,\"totalMem\":4018151424,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167890,\"nice\":15830,\"sys\":3101220,\"idle\":1771071730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21960080,\"nice\":15200,\"sys\":3116650,\"idle\":1771213870,\"irq\":0}}],\"eventLoopStats\":{\"min\":105,\"max\":30008,\"num\":3,\"sum\":60026}}}"}
2025-03-14T20:12:13.889558+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741983133889,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:13:13.921414+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741983193921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894454784,\"uptime\":1803089.3,\"totalMem\":4018151424,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22168230,\"nice\":15830,\"sys\":3101300,\"idle\":1771131080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21960760,\"nice\":15200,\"sys\":3116740,\"idle\":1771273070,\"irq\":0}}],\"eventLoopStats\":{\"min\":86,\"max\":30014,\"num\":3,\"sum\":60028}}}"}
2025-03-14T20:13:13.921528+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741983193921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:14:13.949422+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741983253949,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894393344,\"uptime\":1803149.33,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22168780,\"nice\":15830,\"sys\":3101380,\"idle\":1771190350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961160,\"nice\":15200,\"sys\":3116830,\"idle\":1771332370,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30010,\"num\":3,\"sum\":60029}}}"}
2025-03-14T20:14:13.949556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741983253949,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:15:13.961439+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741983313961,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2906148864,\"uptime\":1803209.34,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169440,\"nice\":15830,\"sys\":3101510,\"idle\":1771249180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962040,\"nice\":15200,\"sys\":3116950,\"idle\":1771391210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":14,\"sum\":60006}}}"}
2025-03-14T20:15:13.961498+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741983313961,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:17:14.001425+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741983434001,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2904748032,\"uptime\":1803329.38,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22170480,\"nice\":15830,\"sys\":3101640,\"idle\":1771367740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962840,\"nice\":15200,\"sys\":3117090,\"idle\":1771509730,\"irq\":0}}],\"eventLoopStats\":{\"min\":79,\"max\":30027,\"num\":3,\"sum\":60018}}}"}
2025-03-14T20:17:14.001572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741983434001,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:21:14.081404+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741983674081,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2907443200,\"uptime\":1803569.46,\"totalMem\":4018151424,\"loadavg\":[0.48,0.14,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22172320,\"nice\":15830,\"sys\":3101950,\"idle\":1771604990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21964350,\"nice\":15200,\"sys\":3117400,\"idle\":1771746570,\"irq\":0}}],\"eventLoopStats\":{\"min\":96,\"max\":30004,\"num\":3,\"sum\":60027}}}"}
2025-03-14T20:21:14.081491+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741983674081,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:30:14.253411+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741984214253,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899259392,\"uptime\":1804109.64,\"totalMem\":4018151424,\"loadavg\":[0,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22177300,\"nice\":15830,\"sys\":3102790,\"idle\":1772137290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21969280,\"nice\":15200,\"sys\":3118380,\"idle\":1772279030,\"irq\":0}}],\"eventLoopStats\":{\"min\":54,\"max\":30000,\"num\":3,\"sum\":60028}}}"}
2025-03-14T20:30:14.253482+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741984214253,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:34:14.309410+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741984454309,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897911808,\"uptime\":1804349.69,\"totalMem\":4018151424,\"loadavg\":[0.07,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179290,\"nice\":15830,\"sys\":3103140,\"idle\":1772374200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21971410,\"nice\":15200,\"sys\":3118710,\"idle\":1772516140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30022,\"num\":13,\"sum\":59997}}}"}
2025-03-14T20:34:14.309474+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741984454309,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:36:14.317407+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741984574317,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895822848,\"uptime\":1804469.7,\"totalMem\":4018151424,\"loadavg\":[0.08,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22180710,\"nice\":15830,\"sys\":3103260,\"idle\":1772492660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21972350,\"nice\":15200,\"sys\":3118880,\"idle\":1772634610,\"irq\":0}}],\"eventLoopStats\":{\"min\":76,\"max\":30010,\"num\":3,\"sum\":59999}}}"}
2025-03-14T20:36:14.317468+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741984574317,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:38:14.349410+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741984694349,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895626240,\"uptime\":1804589.73,\"totalMem\":4018151424,\"loadavg\":[0.05,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181480,\"nice\":15830,\"sys\":3103430,\"idle\":1772611210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21973510,\"nice\":15200,\"sys\":3119020,\"idle\":1772753110,\"irq\":0}}],\"eventLoopStats\":{\"min\":100,\"max\":30030,\"num\":3,\"sum\":60027}}}"}
2025-03-14T20:38:14.349483+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741984694349,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:42:14.361489+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741984934361,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895233024,\"uptime\":1804829.75,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22183420,\"nice\":15830,\"sys\":3103750,\"idle\":1772848120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21975530,\"nice\":15200,\"sys\":3119340,\"idle\":1772990010,\"irq\":0}}],\"eventLoopStats\":{\"min\":140,\"max\":30015,\"num\":3,\"sum\":60001}}}"}
2025-03-14T20:42:14.361552+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741984934361,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:51:14.549441+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741985474549,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895220736,\"uptime\":1805369.93,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22188270,\"nice\":15830,\"sys\":3104470,\"idle\":1773380960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980110,\"nice\":15200,\"sys\":3120130,\"idle\":1773522860,\"irq\":0}}],\"eventLoopStats\":{\"min\":121,\"max\":30026,\"num\":3,\"sum\":60026}}}"}
2025-03-14T20:51:14.549520+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741985474549,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:54:14.633556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741985654633,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894802944,\"uptime\":1805550.01,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22189930,\"nice\":15830,\"sys\":3104750,\"idle\":1773558720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21981700,\"nice\":15200,\"sys\":3120380,\"idle\":1773700600,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30025,\"num\":13,\"sum\":60019}}}"}
2025-03-14T20:54:14.633624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741985654633,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:56:14.677416+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741985774677,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895142912,\"uptime\":1805670.06,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22191080,\"nice\":15830,\"sys\":3104980,\"idle\":1773676970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982750,\"nice\":15200,\"sys\":3120610,\"idle\":1773818830,\"irq\":0}}],\"eventLoopStats\":{\"min\":114,\"max\":30030,\"num\":3,\"sum\":60020}}}"}
2025-03-14T20:56:14.677471+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741985774677,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T20:58:50.311821+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741985930311,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T20:58:50.312722+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741985930312,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:02:14.789437+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741986134789,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895212544,\"uptime\":1806030.17,\"totalMem\":4018151424,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22193420,\"nice\":15830,\"sys\":3105410,\"idle\":1774032450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21985790,\"nice\":15200,\"sys\":3121140,\"idle\":1774174320,\"irq\":0}}],\"eventLoopStats\":{\"min\":129,\"max\":30024,\"num\":3,\"sum\":60028}}}"}
2025-03-14T21:02:14.789510+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741986134789,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:05:14.857390+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741986314857,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894794752,\"uptime\":1806210.24,\"totalMem\":4018151424,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22195210,\"nice\":15830,\"sys\":3105780,\"idle\":1774210170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21987560,\"nice\":15200,\"sys\":3121350,\"idle\":1774352030,\"irq\":0}}],\"eventLoopStats\":{\"min\":121,\"max\":30017,\"num\":3,\"sum\":60027}}}"}
2025-03-14T21:05:14.857510+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741986314857,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:07:14.913401+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741986434913,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894364672,\"uptime\":1806330.3,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22195990,\"nice\":15830,\"sys\":3105970,\"idle\":1774328730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21988310,\"nice\":15200,\"sys\":3121490,\"idle\":1774470540,\"irq\":0}}],\"eventLoopStats\":{\"min\":99,\"max\":30028,\"num\":3,\"sum\":60023}}}"}
2025-03-14T21:07:14.913504+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741986434913,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:08:52.565988+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741986532565,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:08:52.566797+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741986532566,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:15:15.021435+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741986915021,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892681216,\"uptime\":1806810.41,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22199070,\"nice\":15830,\"sys\":3106670,\"idle\":1774802880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21992510,\"nice\":15200,\"sys\":3122160,\"idle\":1774944170,\"irq\":0}}],\"eventLoopStats\":{\"min\":199,\"max\":30025,\"num\":3,\"sum\":60027}}}"}
2025-03-14T21:15:15.021572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741986915021,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.817179+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='icc-reporting'"}
2025-03-14T21:18:14.817191+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.807Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\"},\"eventObj\":[],\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.817193+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T21:18:14.817242+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T21:18:14.817403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.817404+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094816,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.817404+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29 - icc-incident-to-cis-request"}
2025-03-14T21:18:14.817430+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-incident-to-cis-request is not consumed by icc-reporting."}
2025-03-14T21:18:14.817431+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 42054333-1caf-49ea-818e-a6e44100cf29 - icc-incident-to-cis-request correctly routed"}
2025-03-14T21:18:14.817827+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}
2025-03-14T21:18:14.817916+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.600Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"severity\":[\"Sev1\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}]}},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.817917+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T21:18:14.817940+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T21:18:14.817997+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.818011+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.818011+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094817,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29 - icc-incident-updated"}
2025-03-14T21:18:14.818143+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987094818,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}
2025-03-14T21:18:14.818144+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094818,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 42054333-1caf-49ea-818e-a6e44100cf29 - value: [object Promise]"}
2025-03-14T21:18:14.818610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094818,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId MJOAAADz3dx and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,49,58,49,56,58,49,52,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T21:18:14.600Z\\\",\\\"user\\\":{\\\"id\\\":\\\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\\\",\\\"gusUserId\\\":\\\"005EE000003Euv3YAC\\\",\\\"slackUserId\\\":\\\"U02TV6Y55LJ\\\",\\\"name\\\":\\\"Pramod Pai\\\",\\\"email\\\":\\\"pramod.pai@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"42054333-1caf-49ea-818e-a6e44100cf29\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HV72NFR9\\\",\\\"name\\\":\\\"icc-73030748\\\"},\\\"subject\\\":\\\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\\\",\\\"description\\\":\\\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\\\\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\\\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\\\nLog link: http://sfdc.co/bMKuNf\\\\nThis logs shows the difference between previous log message and new log message.\\\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\\\",\\\"detectedTime\\\":\\\"2025-03-14T18:45:00.000Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T18:45:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/yhy-pdqj-ush\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\\\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:45:55.304Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:45:55.304Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"a7de23eb-4333-431f-a23c-5e75298e904b\\\",\\\"email\\\":\\\"hanumanth.bandi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Hanumantha Bandi\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000005KG3MIAW\\\",\\\"slackUserId\\\":\\\"WJH7Y437A\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2024-12-20T02:23:57.306Z\\\",\\\"modifiedAt\\\":\\\"2024-12-20T02:23:57.306Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a7de23eb-4333-431f-a23c-5e75298e904b\\\",\\\"email\\\":\\\"hanumanth.bandi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Hanumantha Bandi\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000005KG3MIAW\\\",\\\"slackUserId\\\":\\\"WJH7Y437A\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2024-12-20T02:23:57.306Z\\\",\\\"modifiedAt\\\":\\\"2024-12-20T02:23:57.306Z\\\"},\\\"id\\\":\\\"ef8bd76c-d63d-456d-badc-8345e196f127\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a7de23eb-4333-431f-a23c-5e75298e904b\\\",\\\"email\\\":\\\"hanumanth.bandi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Hanumantha Bandi\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000005KG3MIAW\\\",\\\"slackUserId\\\":\\\"WJH7Y437A\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2024-12-20T02:23:57.306Z\\\",\\\"modifiedAt\\\":\\\"2024-12-20T02:23:57.306Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T18:45:55.304Z\\\",\\\"scrumTeamId\\\":\\\"a00EE00000c325vYAA\\\",\\\"team\\\":\\\"AST-Transformers\\\",\\\"caseNumber\\\":\\\"73030748\\\",\\\"caseRecordId\\\":\\\"500EE00001TteJyYAJ\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/OZghAaVzkWko\\\",\\\"engagedAt\\\":\\\"2025-03-14T21:18:13.836Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:46:02.431Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"detectedTime\\\":[\\\"2025-03-14T18:45:55.304Z\\\",\\\"2025-03-14T18:45:00.000Z\\\"],\\\"severity\\\":[\\\"Sev1\\\",\\\"Sev3\\\"],\\\"impactStartTime\\\":[\\\"2025-03-14T18:45:55.304Z\\\",\\\"2025-03-14T18:45:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T18:45:55.304Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:45:55.304Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"a7de23eb-4333-431f-a23c-5e75298e904b\\\",\\\"email\\\":\\\"hanumanth.bandi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Hanumantha Bandi\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000005KG3MIAW\\\",\\\"slackUserId\\\":\\\"WJH7Y437A\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2024-12-20T02:23:57.306Z\\\",\\\"modifiedAt\\\":\\\"2024-12-20T02:23:57.306Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"a7de23eb-4333-431f-a23c-5e75298e904b\\\",\\\"email\\\":\\\"hanumanth.bandi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Hanumantha Bandi\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000005KG3MIAW\\\",\\\"slackUserId\\\":\\\"WJH7Y437A\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2024-12-20T02:23:57.306Z\\\",\\\"modifiedAt\\\":\\\"2024-12-20T02:23:57.306Z\\\"},\\\"id\\\":\\\"ef8bd76c-d63d-456d-badc-8345e196f127\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a7de23eb-4333-431f-a23c-5e75298e904b\\\",\\\"email\\\":\\\"hanumanth.bandi@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Hanumantha Bandi\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000005KG3MIAW\\\",\\\"slackUserId\\\":\\\"WJH7Y437A\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2024-12-20T02:23:57.306Z\\\",\\\"modifiedAt\\\":\\\"2024-12-20T02:23:57.306Z\\\"},\\\"externalGusId\\\":null}]}},\\\"requestId\\\":\\\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T21:18:14.600Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":
2025-03-14T21:18:14.818610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"severity\":[\"Sev1\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}]}},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T21:18:14.600Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"severity\":[\"Sev1\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}]}},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}}"}
2025-03-14T21:18:14.818611+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094818,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: MJOAAADz3dx"}
2025-03-14T21:18:14.818611+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094818,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId MJOAAADz3dx"}
2025-03-14T21:18:14.818614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094818,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id 42054333-1caf-49ea-818e-a6e44100cf29 and docId MJOAAADz3dx"}
2025-03-14T21:18:14.818615+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094818,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: 42054333-1caf-49ea-818e-a6e44100cf29-incident-info"}
2025-03-14T21:18:14.860217+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094818,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 42054333-1caf-49ea-818e-a6e44100cf29-gus-casenumber - value: [object Promise]"}
2025-03-14T21:18:14.860220+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094860,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.860298+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987094860,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-reporting'"}
2025-03-14T21:18:14.860326+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094860,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"timestamp\":\"2025-03-14T21:18:14.808Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T21:18:14.860327+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094860,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T21:18:14.860378+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987094860,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T21:18:14.860480+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987094860,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.860694+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":50,"time":1741987094860,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/kafka.report.consumer.js:43:109)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T21:18:15.356145+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987095355,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-reporting'"}
2025-03-14T21:18:15.356152+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987095356,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:15.245Z\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"responses\":[],\"cis\":[]}"}
2025-03-14T21:18:15.356176+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987095356,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T21:18:15.356182+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987095356,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T21:18:15.356268+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987095356,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:18:15.356498+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987095355,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:15.356499+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":50,"time":1741987095356,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/kafka.report.consumer.js:43:109)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T21:18:16.541116+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987096540,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Roles for  incident: [{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}]"}
2025-03-14T21:18:17.354530+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987097061,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 42054333-1caf-49ea-818e-a6e44100cf29 - icc-incident-updated correctly routed"}
2025-03-14T21:18:17.354535+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987097354,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 42054333-1caf-49ea-818e-a6e44100cf29-incident-info, info: {\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseId\":\"500EE00001TteJyYAJ\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"slackChannelId\":\"C08HV72NFR9\",\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T18:45:00.000Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Hanumantha Bandi\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"caseNumber\":\"73030748\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-14T21:18:22.551579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987100821,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 42054333-1caf-49ea-818e-a6e44100cf29 - icc-gus-response correctly routed"}
2025-03-14T21:18:22.551584+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102551,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:22.551702+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987102551,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}
2025-03-14T21:18:22.551741+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102551,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:22.499Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TteJyYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:18:22.499Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"},\"changes\":{}}"}
2025-03-14T21:18:22.551742+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102551,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:18:22.551793+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102551,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:18:22.551896+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987102551,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:18:22.551927+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102551,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29 - icc-gus-response"}
2025-03-14T21:18:22.551928+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987102551,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}
2025-03-14T21:18:22.552458+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102552,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 42054333-1caf-49ea-818e-a6e44100cf29 - value: [object Promise]"}
2025-03-14T21:18:22.552461+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102552,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId MJOAAADz3dx and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,49,58,49,56,58,50,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T21:18:22.499Z\\\",\\\"user\\\":{\\\"id\\\":\\\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\\\",\\\"gusUserId\\\":\\\"005EE000003Euv3YAC\\\",\\\"slackUserId\\\":\\\"U02TV6Y55LJ\\\",\\\"name\\\":\\\"Pramod Pai\\\",\\\"email\\\":\\\"pramod.pai@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"42054333-1caf-49ea-818e-a6e44100cf29\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HV72NFR9\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TteJyYAJ\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T21:18:22.499Z\\\",\\\"recordId\\\":\\\"500EE00001TteJyYAJ\\\",\\\"incidentId\\\":\\\"42054333-1caf-49ea-818e-a6e44100cf29\\\",\\\"caseNumber\\\":\\\"73030748\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T21:18:22.499Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TteJyYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:18:22.499Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T21:18:22.499Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TteJyYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:18:22.499Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"},\"changes\":{}}}"}
2025-03-14T21:18:22.552462+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102552,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: MJOAAADz3dx"}
2025-03-14T21:18:22.552463+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102552,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId MJOAAADz3dx"}
2025-03-14T21:18:22.552466+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102552,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id 42054333-1caf-49ea-818e-a6e44100cf29 and docId MJOAAADz3dx"}
2025-03-14T21:18:22.552467+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102552,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 42054333-1caf-49ea-818e-a6e44100cf29, docId MJOAAADz3dx, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:18:22.499Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"}"}
2025-03-14T21:18:22.552700+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102552,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 42054333-1caf-49ea-818e-a6e44100cf29-gus-casenumber - value: [object Promise]"}
2025-03-14T21:18:22.552700+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987102552,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 42054333-1caf-49ea-818e-a6e44100cf29, docId MJOAAADz3dx, caseNumber 73030748"}
2025-03-14T21:19:15.109441+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987155109,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893078528,\"uptime\":1807050.49,\"totalMem\":4018151424,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22201680,\"nice\":15830,\"sys\":3107000,\"idle\":1775039330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21995130,\"nice\":15200,\"sys\":3122500,\"idle\":1775180840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29835,\"num\":33,\"sum\":60015}}}"}
2025-03-14T21:19:15.109494+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987155109,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:22:15.189523+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987335189,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891923456,\"uptime\":1807230.57,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22203280,\"nice\":15830,\"sys\":3107210,\"idle\":1775216850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996400,\"nice\":15200,\"sys\":3122710,\"idle\":1775358750,\"irq\":0}}],\"eventLoopStats\":{\"min\":142,\"max\":30013,\"num\":3,\"sum\":60027}}}"}
2025-03-14T21:22:15.189649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987335189,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:23:23.573569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987403573,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:23:23.574342+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987403574,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:30:15.377435+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987815377,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892713984,\"uptime\":1807710.76,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22207120,\"nice\":15830,\"sys\":3107850,\"idle\":1775690540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999920,\"nice\":15200,\"sys\":3123370,\"idle\":1775832890,\"irq\":0}}],\"eventLoopStats\":{\"min\":110,\"max\":30008,\"num\":3,\"sum\":60026}}}"}
2025-03-14T21:30:15.377496+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987815377,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:33:15.457460+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741987995457,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892726272,\"uptime\":1807890.84,\"totalMem\":4018151424,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22208560,\"nice\":15830,\"sys\":3108100,\"idle\":1775868290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22001960,\"nice\":15200,\"sys\":3123670,\"idle\":1776010570,\"irq\":0}}],\"eventLoopStats\":{\"min\":66,\"max\":30030,\"num\":3,\"sum\":60026}}}"}
2025-03-14T21:33:15.457516+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741987995457,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:36:15.513436+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741988175513,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892791808,\"uptime\":1808070.9,\"totalMem\":4018151424,\"loadavg\":[0.16,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22209690,\"nice\":15830,\"sys\":3108370,\"idle\":1776046140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003290,\"nice\":15200,\"sys\":3123940,\"idle\":1776188130,\"irq\":0}}],\"eventLoopStats\":{\"min\":80,\"max\":30015,\"num\":3,\"sum\":60027}}}"}
2025-03-14T21:36:15.513493+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741988175513,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:38:15.541598+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741988295541,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892877824,\"uptime\":1808190.92,\"totalMem\":4018151424,\"loadavg\":[0.04,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22210970,\"nice\":15830,\"sys\":3108510,\"idle\":1776164650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22004240,\"nice\":15200,\"sys\":3124120,\"idle\":1776306610,\"irq\":0}}],\"eventLoopStats\":{\"min\":89,\"max\":30019,\"num\":3,\"sum\":60019}}}"}
2025-03-14T21:38:15.541785+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741988295541,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:40:15.585411+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741988415585,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892914688,\"uptime\":1808310.97,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22211800,\"nice\":15830,\"sys\":3108740,\"idle\":1776283090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22005170,\"nice\":15200,\"sys\":3124310,\"idle\":1776425070,\"irq\":0}}],\"eventLoopStats\":{\"min\":88,\"max\":30026,\"num\":3,\"sum\":60027}}}"}
2025-03-14T21:40:15.585495+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741988415585,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:43:15.669412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741988595669,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892939264,\"uptime\":1808491.05,\"totalMem\":4018151424,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22213180,\"nice\":15830,\"sys\":3108980,\"idle\":1776460920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22006330,\"nice\":15200,\"sys\":3124650,\"idle\":1776602840,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30002,\"num\":3,\"sum\":60026}}}"}
2025-03-14T21:43:15.669532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741988595669,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:45:15.725391+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741988715725,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892722176,\"uptime\":1808611.11,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22214100,\"nice\":15830,\"sys\":3109190,\"idle\":1776579340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22007160,\"nice\":15200,\"sys\":3124820,\"idle\":1776721380,\"irq\":0}}],\"eventLoopStats\":{\"min\":26,\"max\":30007,\"num\":3,\"sum\":60026}}}"}
2025-03-14T21:45:15.725543+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741988715725,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T21:58:30.486405+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741989510486,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:58:30.487184+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741989510487,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:59:16.005403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741989556005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897485824,\"uptime\":1809451.39,\"totalMem\":4018151424,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221610,\"nice\":15830,\"sys\":3110390,\"idle\":1777408700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22014200,\"nice\":15200,\"sys\":3125970,\"idle\":1777550400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29974,\"num\":12,\"sum\":60000}}}"}
2025-03-14T21:59:16.005465+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741989556005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:06:16.137443+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741989976137,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896113664,\"uptime\":1809871.52,\"totalMem\":4018151424,\"loadavg\":[0.27,0.15,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22224960,\"nice\":15830,\"sys\":3110950,\"idle\":1777823520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22017490,\"nice\":15200,\"sys\":3126500,\"idle\":1777965070,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30008,\"num\":3,\"sum\":60029}}}"}
2025-03-14T22:06:16.137503+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741989976137,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:11:16.245453+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990276245,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895806464,\"uptime\":1810171.63,\"totalMem\":4018151424,\"loadavg\":[0.02,0.07,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22227450,\"nice\":15830,\"sys\":3111360,\"idle\":1778119680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22019690,\"nice\":15200,\"sys\":3126880,\"idle\":1778261410,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30030,\"num\":3,\"sum\":60027}}}"}
2025-03-14T22:11:16.245511+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990276245,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.371849+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990457337,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-incident-created-without-slack-channel correctly routed"}
2025-03-14T22:14:19.371855+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459371,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.372174+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459372,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}
2025-03-14T22:14:19.372244+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459372,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:19.360Z\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"name\":\"Matias Bruchi\",\"email\":\"mbruchi@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":true,\"created\":1741990457,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990457502,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"is_open\":true,\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"priority\":0},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WJNQ31J6A\",\"U03FTQ4JG4B\",\"WJRKNN294\",\"U02DZLQ85GB\",\"WJLJ877GV\",\"WP784VBCK\",\"WENLVEM1T\",\"U02FESK8REV\",\"WH1TAQ821\",\"W012KB1QR9P\",\"U039H44J24D\"],\"channels\":[\"C599RDWRF\"],\"inviteBots\":[\"U067SBXGGG6\"]}}"}
2025-03-14T22:14:19.372247+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459372,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:14:19.372275+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459372,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:14:19.372374+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459372,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.372412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459372,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-incident-created-with-slack-channel"}
2025-03-14T22:14:19.372413+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459372,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}
2025-03-14T22:14:19.423591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459372,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-incident-created-with-slack-channel correctly routed"}
2025-03-14T22:14:19.423594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.423703+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}
2025-03-14T22:14:19.423715+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:19.406Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T22:14:19.423722+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:14:19.423785+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:14:19.423878+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.423889+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-incident-created"}
2025-03-14T22:14:19.423890+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}
2025-03-14T22:14:19.423953+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}
2025-03-14T22:14:19.423954+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.424081+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459423,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"ExportService.createDocument for id 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.424081+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459424,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab-gus-casenumber - value: [object Promise]"}
2025-03-14T22:14:19.424434+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459424,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"ExportService.createDocument for id 900b1ae0-84fd-4e82-b18f-258f8a0291ab, caseNumber undefined"}
2025-03-14T22:14:19.424435+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459424,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}
2025-03-14T22:14:19.429421+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459425,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"QuipService.createDocument for id 900b1ae0-84fd-4e82-b18f-258f8a0291ab..."}
2025-03-14T22:14:19.429422+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459428,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.429422+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}
2025-03-14T22:14:19.429425+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:19.415Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WJNQ31J6A\",\"U03FTQ4JG4B\",\"WJRKNN294\",\"U02DZLQ85GB\",\"WJLJ877GV\",\"WP784VBCK\",\"WENLVEM1T\",\"U02FESK8REV\",\"WH1TAQ821\",\"W012KB1QR9P\",\"U039H44J24D\"],\"bots\":[\"U067SBXGGG6\"],\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"name\":\"Matias Bruchi\",\"email\":\"mbruchi@salesforce.com\"},\"channels\":[\"C599RDWRF\"]}}"}
2025-03-14T22:14:19.429426+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:14:19.429426+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:14:19.429427+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.429431+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-slack-channel-invite-users"}
2025-03-14T22:14:19.429431+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}
2025-03-14T22:14:19.600655+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-slack-channel-invite-users correctly routed"}
2025-03-14T22:14:19.600658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459600,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.600780+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459600,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-reporting'"}
2025-03-14T22:14:19.600782+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459600,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:19.550Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":true,\"created\":1741990457,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990457502,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"is_open\":true,\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"priority\":0}}"}
2025-03-14T22:14:19.600804+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459600,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:14:19.600862+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459600,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:14:19.600958+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459600,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.600972+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990459600,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-slack-channel-created"}
2025-03-14T22:14:19.600972+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990459600,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-slack-channel-created is not consumed by icc-reporting."}
2025-03-14T22:14:25.494082+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990465493,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}
2025-03-14T22:14:25.494112+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465493,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:25.346Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"id\":\"0d944b37-6513-4eb0-8ed1-3aa07273669e\",\"serviceId\":\"P47KWWP\",\"serviceName\":\"MS engage Incident commander\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\",\"responderName\":\"Brian Harrison\",\"responderId\":\"PCVASP1\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PCVASP1\",\"incidentNumber\":\"14014082\",\"incidentTitle\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"incidentDetails\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. 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We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\"}}},\"responderEmail\":\"bharrison@salesforce.com\"}}"}
2025-03-14T22:14:25.494116+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465494,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:14:25.494117+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465494,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:14:25.494251+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990465494,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:14:25.494252+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465493,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:25.494252+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465494,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-page-response"}
2025-03-14T22:14:25.494435+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990465494,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}
2025-03-14T22:14:25.494436+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465494,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab - value: [object Promise]"}
2025-03-14T22:14:25.495343+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465495,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId RdUAAA1bEjB and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,50,58,49,52,58,50,53,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T22:14:25.346Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J51MFR5X\\\",\\\"name\\\":\\\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\\\"},\\\"subject\\\":\\\"AWS Operational Issue in eu-west-1 and sa-east-1\\\",\\\"description\\\":\\\"\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:14:16.698Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Monitoring\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:14:16.698Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:14:16.698Z\\\",\\\"scrumTeamId\\\":\\\"a00AH000000imUfYAI\\\",\\\"team\\\":\\\"MS Incident Management\\\",\\\"caseNumber\\\":\\\"73035496\\\",\\\"caseRecordId\\\":\\\"500EE00001TuFmLYAV\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/uBkNA2igmFdV\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T22:14:24.172Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"0d944b37-6513-4eb0-8ed1-3aa07273669e\\\",\\\"serviceId\\\":\\\"P47KWWP\\\",\\\"serviceName\\\":\\\"MS engage Incident commander\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/P47KWWP\\\",\\\"responderName\\\":\\\"Brian Harrison\\\",\\\"responderId\\\":\\\"PCVASP1\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/PCVASP1\\\",\\\"incidentNumber\\\":\\\"14014082\\\",\\\"incidentTitle\\\":\\\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: MS Incident Management\\\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\\\nSeverity: Sev3\\\\nSlack Channel: #icc-73035496\\\\nBridge URL: --\\\\nAdditional Joining Info: --\\\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. 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2025-03-14T22:14:25.495343+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] :14:25Z\",\"status\":\"triggered\",\"incident_key\":\"756436492148477fa0f5250458acf2fa\",\"service\":{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"},\"assignments\":[{\"at\":\"2025-03-14T22:14:25Z\",\"assignee\":{\"id\":\"PCVASP1\",\"type\":\"user_reference\",\"summary\":\"Brian Harrison\",\"self\":\"https://api.pagerduty.com/users/PCVASP1\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCVASP1\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:14:25Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R77BAIR30WLJU9RT5BYNDQR48R\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R77BAIR30WLJU9RT5BYNDQR48R\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1/log_entries/R77BAIR30WLJU9RT5BYNDQR48R\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PUXAJKP\",\"type\":\"escalation_policy_reference\",\"summary\":\"MS Incident-commander\",\"self\":\"https://api.pagerduty.com/escalation_policies/PUXAJKP\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PUXAJKP\"},\"teams\":[{\"id\":\"PFTQV63\",\"type\":\"team_reference\",\"summary\":\"GUS: MS Incident Management\",\"self\":\"https://api.pagerduty.com/teams/PFTQV63\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PFTQV63\"}],\"impacted_services\":[{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:24:25Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1UMXQB80UGDI1\",\"type\":\"incident\",\"summary\":\"[#14014082] Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"self\":\"https://api.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\"}}},\"responderEmail\":\"bharrison@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T22:14:25.346Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"id\":\"0d944b37-6513-4eb0-8ed1-3aa07273669e\",\"serviceId\":\"P47KWWP\",\"serviceName\":\"MS engage Incident commander\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\",\"responderName\":\"Brian Harrison\",\"responderId\":\"PCVASP1\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PCVASP1\",\"incidentNumber\":\"14014082\",\"incidentTitle\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"incidentDetails\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. 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Please join us using the conference link.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"success\":true,\"pageTimestamp\":\"2025-03-14T22:14:25.293Z\",\"pdData\":{\"incident\":{\"incident_number\":14014082,\"title\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"created_at\":\"2025-03-14T22:14:25Z\",\"updated_at\":\"2025-03-14T22:14:25Z\",\"status\":\"triggered\",\"incident_key\":\"756436492148477fa0f5250458acf2fa\",\"service\":{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"},\"assignments\":[{\"at\":\"2025-03-14T22:14:25Z\",\"assignee\":{\"id\":\"PCVASP1\",\"type\":\"user_reference\",\"summary\":\"Brian Harrison\",\"self\":\"https://api.pagerduty.com/users/PCVASP1\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCVASP1\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:14:25Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R77BAIR30WLJU9RT5BYNDQR48R\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R77BAIR30WLJU9RT5BYNDQR48R\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1/log_entries/R77BAIR30WLJU9RT5BYNDQR48R\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PUXAJKP\",\"type\":\"escalation_policy_reference\",\"summary\":\"MS Incident-commander\",\"self\":\"https://api.pagerduty.com/escalation_policies/PUXAJKP\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PUXAJKP\"},\"teams\":[{\"id\":\"PFTQV63\",\"type\":\"team_reference\",\"summary\":\"GUS: MS Incident Management\",\"self\":\"https://api.pagerduty.com/teams/PFTQV63\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PFTQV63\"}],\"impacted_services\":[{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:24:25Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1UMXQB80UGDI1\",\"type\":\"incident\",\"summary\":\"[#14014082] Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"self\":\"https://api.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\"}}},\"responderEmail\":\"bharrison@salesforce.com\"}}}"}
2025-03-14T22:14:25.495345+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465495,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RdUAAA1bEjB"}
2025-03-14T22:14:25.495346+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465495,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId RdUAAA1bEjB"}
2025-03-14T22:14:25.560701+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465495,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id 900b1ae0-84fd-4e82-b18f-258f8a0291ab and docId RdUAAA1bEjB"}
2025-03-14T22:14:25.560704+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465560,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:25.560822+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990465560,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}
2025-03-14T22:14:25.560827+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465560,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:25.508Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"users\":[\"U02DZLQ85GB\"]}}"}
2025-03-14T22:14:25.560841+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465560,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:14:25.560906+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465560,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:14:25.561013+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990465560,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:14:25.561045+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990465560,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-slack-channel-invite-users"}
2025-03-14T22:14:25.561046+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990465561,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}
2025-03-14T22:14:54.251916+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990493632,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-roles-updated correctly routed"}
2025-03-14T22:14:54.251925+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990494251,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Roles for  incident: [{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}]"}
2025-03-14T22:15:16.329403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990516329,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895581184,\"uptime\":1810411.71,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229530,\"nice\":15830,\"sys\":3111730,\"idle\":1778356630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021930,\"nice\":15200,\"sys\":3127210,\"idle\":1778498300,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16345,\"num\":85,\"sum\":59976}}}"}
2025-03-14T22:15:16.329534+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990516329,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:16:16.329425+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990576329,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895581184,\"uptime\":1810471.71,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229880,\"nice\":15830,\"sys\":3111800,\"idle\":1778415880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22022340,\"nice\":15200,\"sys\":3127270,\"idle\":1778557580,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30030,\"num\":3,\"sum\":59999}}}"}
2025-03-14T22:16:16.329501+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990576329,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:20:00.346225+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990800346,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T22:20:00.347012+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990800346,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:20:16.919632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816919,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}
2025-03-14T22:20:16.919697+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990816919,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:20:16.919867+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990814005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event a54dc204-f63b-436a-8a3e-451fa19e11a4 - icc-slack-channel-created correctly routed"}
2025-03-14T22:20:16.919868+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990816919,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"QuipService.createDocument for id a54dc204-f63b-436a-8a3e-451fa19e11a4 created with URL https://salesforce.quip.com/YKc1AJ03bdx8"}
2025-03-14T22:20:16.920978+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816919,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: a54dc204-f63b-436a-8a3e-451fa19e11a4 - value: LMeAAAm26nE"}
2025-03-14T22:20:16.920982+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816920,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: a54dc204-f63b-436a-8a3e-451fa19e11a4-incident-info, info: {\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"slackChannelId\":\"C08HVDPND0S\",\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"severity\":\"Sev3\",\"status\":\"New\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T22:20:11.890Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - External\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}
2025-03-14T22:20:16.921283+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}
2025-03-14T22:20:16.921284+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:20:16.921311+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:20:16.921388+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:20:16.921510+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'a54dc204-f63b-436a-8a3e-451fa19e11a4' to topic 'incident': {\"createdAt\":\"2025-03-14T22:20:16.921Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/YKc1AJ03bdx8\"}}"}
2025-03-14T22:20:16.921514+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'a54dc204-f63b-436a-8a3e-451fa19e11a4' to Kafka topic 'incident'"}
2025-03-14T22:20:16.921515+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}
2025-03-14T22:20:16.921574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.11964599974453449\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:20:16.921575+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.11964599974453449\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:20:16.921606+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:20:16.921651+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/YKc1AJ03bdx8 for event a54dc204-f63b-436a-8a3e-451fa19e11a4 and case "}
2025-03-14T22:20:16.921651+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990816921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event a54dc204-f63b-436a-8a3e-451fa19e11a4 - icc-incident-created correctly routed"}
2025-03-14T22:20:17.005086+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990817004,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'"}
2025-03-14T22:20:17.005112+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:16.921Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/YKc1AJ03bdx8\"}}"}
2025-03-14T22:20:17.005113+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:20:17.005157+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:20:17.005251+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:20:17.005252+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990817004,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:17.005252+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: a54dc204-f63b-436a-8a3e-451fa19e11a4 - icc-report-created"}
2025-03-14T22:20:17.005400+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event with type icc-report-created is now being processed."}
2025-03-14T22:20:17.005402+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a54dc204-f63b-436a-8a3e-451fa19e11a4 - value: [object Promise]"}
2025-03-14T22:20:17.005795+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Start routing Incident to CI for docId LMeAAAm26nE and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,50,58,50,48,58,49,54,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T22:20:16.921Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"a54dc204-f63b-436a-8a3e-451fa19e11a4\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HVDPND0S\\\",\\\"name\\\":\\\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\\\"},\\\"subject\\\":\\\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\\\",\\\"description\\\":\\\"OrgCS Case: 470028744\\\\nProduct: OM+ (Order Management Plus)\\\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\\\n\\\\nOrg id : 00D41000000LciW\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:20:11.890Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - External\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:20:11.890Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:20:11.890Z\\\",\\\"scrumTeamId\\\":\\\"a00AH000000ikT1YAI\\\",\\\"team\\\":\\\"Industries Site Reliability Engineering\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/YKc1AJ03bdx8\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T22:20:16.921Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/YKc1AJ03bdx8\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T22:20:16.921Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/YKc1AJ03bdx8\"}}}"}
2025-03-14T22:20:17.005796+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: LMeAAAm26nE"}
2025-03-14T22:20:17.005796+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741990817005,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"routeEventJson for icc-report-created and docId LMeAAAm26nE"}
2025-03-14T22:27:16.549441+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991236549,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896056320,\"uptime\":1811131.93,\"totalMem\":4018151424,\"loadavg\":[0.15,0.07,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22236010,\"nice\":15830,\"sys\":3112790,\"idle\":1779067480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22028280,\"nice\":15200,\"sys\":3128280,\"idle\":1779208640,\"irq\":0}}],\"eventLoopStats\":{\"min\":55,\"max\":30016,\"num\":3,\"sum\":60027}}}"}
2025-03-14T22:27:16.549551+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991236549,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:29:16.601441+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991356601,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895609856,\"uptime\":1811251.98,\"totalMem\":4018151424,\"loadavg\":[0.04,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22236920,\"nice\":15830,\"sys\":3112960,\"idle\":1779185960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029090,\"nice\":15200,\"sys\":3128410,\"idle\":1779327250,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30025,\"num\":3,\"sum\":60028}}}"}
2025-03-14T22:29:16.601499+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991356601,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:29:20.327915+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991360327,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}
2025-03-14T22:29:20.327920+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360327,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:19.811Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:29:20.327922+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360327,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:20.327923+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360327,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:20.327972+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991360327,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:29:20.327988+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360327,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:29:20.327989+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360327,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab - bullmq-job-completed"}
2025-03-14T22:29:20.328084+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991360327,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}
2025-03-14T22:29:20.328086+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991360328,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 900b1ae0-84fd-4e82-b18f-258f8a0291ab - bullmq-job-completed correctly routed"}
2025-03-14T22:29:20.400728+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991360400,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}
2025-03-14T22:29:20.400731+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360400,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:20.348Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"audience\":[],\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:19.744Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":15,\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J51MFR5X\"}}"}
2025-03-14T22:29:20.400732+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360400,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:29:20.400748+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360400,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:29:20.400871+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991360400,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:29:20.400872+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360400,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:29:20.400872+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991360400,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-reminder-triggered"}
2025-03-14T22:29:20.400899+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991360400,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}
2025-03-14T22:29:20.400900+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991360400,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-reporting","msg":"Event 900b1ae0-84fd-4e82-b18f-258f8a0291ab - icc-reminder-triggered correctly routed"}
2025-03-14T22:31:16.645423+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991476645,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895392768,\"uptime\":1811372.03,\"totalMem\":4018151424,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22237910,\"nice\":15830,\"sys\":3113140,\"idle\":1779304420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22030280,\"nice\":15200,\"sys\":3128550,\"idle\":1779445700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29951,\"num\":13,\"sum\":60022}}}"}
2025-03-14T22:31:16.645459+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991476645,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:32:16.645411+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991536645,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895163392,\"uptime\":1811432.03,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22238260,\"nice\":15830,\"sys\":3113230,\"idle\":1779363640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22030610,\"nice\":15200,\"sys\":3128640,\"idle\":1779504950,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30020,\"num\":3,\"sum\":60001}}}"}
2025-03-14T22:32:16.645478+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991536645,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:33:16.673425+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991596673,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895433728,\"uptime\":1811492.06,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22238580,\"nice\":15830,\"sys\":3113280,\"idle\":1779422920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22031020,\"nice\":15200,\"sys\":3128690,\"idle\":1779564190,\"irq\":0}}],\"eventLoopStats\":{\"min\":67,\"max\":30027,\"num\":3,\"sum\":60025}}}"}
2025-03-14T22:33:16.673507+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991596673,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:34:16.701410+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741991656701,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895437824,\"uptime\":1811552.09,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22238900,\"nice\":15830,\"sys\":3113350,\"idle\":1779482190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22031410,\"nice\":15200,\"sys\":3128770,\"idle\":1779623440,\"irq\":0}}],\"eventLoopStats\":{\"min\":69,\"max\":30028,\"num\":3,\"sum\":60029}}}"}
2025-03-14T22:34:16.701494+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741991656701,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:40:22.535695+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992022535,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T22:40:22.536569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992022536,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:41:16.857415+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741992076857,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893860864,\"uptime\":1811972.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22242330,\"nice\":15830,\"sys\":3113900,\"idle\":1779896990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22034990,\"nice\":15200,\"sys\":3129290,\"idle\":1780038220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29984,\"num\":14,\"sum\":60016}}}"}
2025-03-14T22:41:16.857486+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992076857,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:44:16.909512+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741992256909,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893451264,\"uptime\":1812152.29,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243680,\"nice\":15830,\"sys\":3114160,\"idle\":1780074740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22036370,\"nice\":15200,\"sys\":3129550,\"idle\":1780216020,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30007,\"num\":3,\"sum\":60019}}}"}
2025-03-14T22:44:16.909591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992256909,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:45:23.661981+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992323661,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T22:45:23.662794+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992323662,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:47:16.981486+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741992436981,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2920841216,\"uptime\":1812332.36,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22245750,\"nice\":15830,\"sys\":3114500,\"idle\":1780252100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22038680,\"nice\":15200,\"sys\":3129870,\"idle\":1780393280,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60028}}}"}
2025-03-14T22:47:16.981543+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992436981,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:50:24.277383+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992624277,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T22:50:24.278149+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992624278,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:51:17.057388+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741992677057,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2917101568,\"uptime\":1812572.44,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22247540,\"nice\":15830,\"sys\":3114880,\"idle\":1780489080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040240,\"nice\":15200,\"sys\":3130230,\"idle\":1780630270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29959,\"num\":13,\"sum\":60001}}}"}
2025-03-14T22:51:17.057538+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741992677057,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T22:58:17.221412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741993097221,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2912485376,\"uptime\":1812992.61,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22250930,\"nice\":15830,\"sys\":3115440,\"idle\":1780904070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22042700,\"nice\":15200,\"sys\":3130810,\"idle\":1781044800,\"irq\":0}}],\"eventLoopStats\":{\"min\":64,\"max\":30027,\"num\":3,\"sum\":60029}}}"}
2025-03-14T22:58:17.221475+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993097221,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:00:26.328705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993226328,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:00:26.329518+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993226329,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:01:17.253412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741993277253,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2910158848,\"uptime\":1813172.64,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22252890,\"nice\":15830,\"sys\":3115660,\"idle\":1781081820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22044540,\"nice\":15200,\"sys\":3131030,\"idle\":1781222380,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20209,\"num\":22,\"sum\":59998}}}"}
2025-03-14T23:01:17.253531+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993277253,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:03:17.313417+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741993397313,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2910048256,\"uptime\":1813292.7,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22253490,\"nice\":15830,\"sys\":3115760,\"idle\":1781200450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22045540,\"nice\":15200,\"sys\":3131170,\"idle\":1781340820,\"irq\":0}}],\"eventLoopStats\":{\"min\":43,\"max\":30006,\"num\":3,\"sum\":60029}}}"}
2025-03-14T23:03:17.313490+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993397313,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:06:17.397412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741993577397,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2908270592,\"uptime\":1813472.78,\"totalMem\":4018151424,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255000,\"nice\":15830,\"sys\":3116040,\"idle\":1781378180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22046860,\"nice\":15200,\"sys\":3131390,\"idle\":1781518570,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60022}}}"}
2025-03-14T23:06:17.397480+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993577397,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:07:17.429451+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741993637429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2908045312,\"uptime\":1813532.81,\"totalMem\":4018151424,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255610,\"nice\":15830,\"sys\":3116120,\"idle\":1781437490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047280,\"nice\":15200,\"sys\":3131470,\"idle\":1781577800,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30024,\"num\":3,\"sum\":60029}}}"}
2025-03-14T23:07:17.429592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993637429,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:10:52.286503+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993852286,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:10:52.287283+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993852287,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:12:17.561399+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741993937561,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2907303936,\"uptime\":1813832.95,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258450,\"nice\":15830,\"sys\":3116490,\"idle\":1781733730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22049730,\"nice\":15200,\"sys\":3131850,\"idle\":1781874160,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30030,\"num\":3,\"sum\":60030}}}"}
2025-03-14T23:12:17.561476+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993937561,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:13:17.573426+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741993997573,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2906116096,\"uptime\":1813892.96,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258930,\"nice\":15830,\"sys\":3116600,\"idle\":1781792980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22050230,\"nice\":15200,\"sys\":3131940,\"idle\":1781933390,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30029,\"num\":3,\"sum\":60007}}}"}
2025-03-14T23:13:17.573540+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741993997573,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:15:17.609412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741994117609,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851385344,\"uptime\":1814012.99,\"totalMem\":4018151424,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22260170,\"nice\":15830,\"sys\":3116850,\"idle\":1781910860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22051340,\"nice\":15200,\"sys\":3132150,\"idle\":1782051390,\"irq\":0}}],\"eventLoopStats\":{\"min\":41,\"max\":30012,\"num\":3,\"sum\":60005}}}"}
2025-03-14T23:15:17.609541+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741994117609,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:15:53.304431+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741994153304,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:15:53.305242+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741994153305,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:25:55.313403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741994755313,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:25:55.314088+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741994755314,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:31:17.921418+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741995077921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847928320,\"uptime\":1814973.3,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22268290,\"nice\":15830,\"sys\":3118330,\"idle\":1782858470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059340,\"nice\":15200,\"sys\":3133510,\"idle\":1782998640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60019}}}"}
2025-03-14T23:31:17.921523+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995077921,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:32:17.949425+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741995137949,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847932416,\"uptime\":1815033.33,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22269060,\"nice\":15830,\"sys\":3118410,\"idle\":1782917770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060090,\"nice\":15200,\"sys\":3133610,\"idle\":1783057870,\"irq\":0}}],\"eventLoopStats\":{\"min\":26,\"max\":30004,\"num\":3,\"sum\":60026}}}"}
2025-03-14T23:32:17.949549+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995137949,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:33:17.969421+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741995197969,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847936512,\"uptime\":1815093.35,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22269640,\"nice\":15830,\"sys\":3118510,\"idle\":1782977050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061000,\"nice\":15200,\"sys\":3133700,\"idle\":1783117040,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30029,\"num\":3,\"sum\":60019}}}"}
2025-03-14T23:33:17.969494+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995197969,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:38:18.021410+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741995498021,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857340928,\"uptime\":1815393.41,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22272110,\"nice\":15830,\"sys\":3118810,\"idle\":1783273250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22063140,\"nice\":15200,\"sys\":3134060,\"idle\":1783413250,\"irq\":0}}],\"eventLoopStats\":{\"min\":64,\"max\":30019,\"num\":3,\"sum\":60002}}}"}
2025-03-14T23:38:18.021470+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995498021,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:40:58.454220+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995658454,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:40:58.455014+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995658454,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:41:18.077405+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741995678077,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857361408,\"uptime\":1815573.46,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273850,\"nice\":15830,\"sys\":3119040,\"idle\":1783450880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22064360,\"nice\":15200,\"sys\":3134290,\"idle\":1783591060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30022,\"num\":13,\"sum\":59998}}}"}
2025-03-14T23:41:18.077464+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995678077,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:42:18.085425+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741995738085,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856873984,\"uptime\":1815633.47,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22274330,\"nice\":15830,\"sys\":3119130,\"idle\":1783510140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22064930,\"nice\":15200,\"sys\":3134350,\"idle\":1783650250,\"irq\":0}}],\"eventLoopStats\":{\"min\":80,\"max\":30029,\"num\":3,\"sum\":60008}}}"}
2025-03-14T23:42:18.085521+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995738085,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:44:18.137399+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741995858137,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856902656,\"uptime\":1815753.52,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22275460,\"nice\":15830,\"sys\":3119310,\"idle\":1783628690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066050,\"nice\":15200,\"sys\":3134570,\"idle\":1783768720,\"irq\":0}}],\"eventLoopStats\":{\"min\":102,\"max\":30008,\"num\":3,\"sum\":60019}}}"}
2025-03-14T23:44:18.137481+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995858137,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:45:59.670886+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995959670,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:45:59.671716+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741995959671,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:48:18.241433+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741996098241,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856230912,\"uptime\":1815993.62,\"totalMem\":4018151424,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22277620,\"nice\":15830,\"sys\":3119650,\"idle\":1783865220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22068040,\"nice\":15200,\"sys\":3134950,\"idle\":1784005380,\"irq\":0}}],\"eventLoopStats\":{\"min\":46,\"max\":30003,\"num\":3,\"sum\":60026}}}"}
2025-03-14T23:48:18.241520+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741996098241,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:50:18.285431+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741996218285,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855530496,\"uptime\":1816113.67,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278560,\"nice\":15830,\"sys\":3119830,\"idle\":1783983640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22069200,\"nice\":15200,\"sys\":3135130,\"idle\":1784123820,\"irq\":0}}],\"eventLoopStats\":{\"min\":29994,\"max\":30021,\"num\":2,\"sum\":60015}}}"}
2025-03-14T23:50:18.285484+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741996218285,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:51:18.301876+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741996278301,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2868703232,\"uptime\":1816173.68,\"totalMem\":4018151424,\"loadavg\":[0.4,0.11,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22290450,\"nice\":15830,\"sys\":3119980,\"idle\":1784031440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22082510,\"nice\":15200,\"sys\":3135270,\"idle\":1784170170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30013,\"num\":14,\"sum\":60012}}}"}
2025-03-14T23:51:18.301881+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741996278301,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:52:18.321460+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741996338321,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2922414080,\"uptime\":1816233.7,\"totalMem\":4018151424,\"loadavg\":[0.43,0.19,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22304380,\"nice\":15830,\"sys\":3122880,\"idle\":1784072380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092870,\"nice\":15200,\"sys\":3137650,\"idle\":1784214470,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60018}}}"}
2025-03-14T23:52:18.321514+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741996338321,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-14T23:56:01.382148+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741996561381,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:56:01.383230+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741996561383,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:59:18.433451+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741996758433,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2803363840,\"uptime\":1816653.82,\"totalMem\":4018151424,\"loadavg\":[0.16,0.22,0.11],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22342760,\"nice\":15830,\"sys\":3125180,\"idle\":1784450150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22126450,\"nice\":15200,\"sys\":3139920,\"idle\":1784596690,\"irq\":0}}],\"eventLoopStats\":{\"min\":83,\"max\":30027,\"num\":3,\"sum\":60018}}}"}
2025-03-14T23:59:18.433517+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741996758433,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:00:18.441434+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741996818441,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797264896,\"uptime\":1816713.83,\"totalMem\":4018151424,\"loadavg\":[0.06,0.17,0.1],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22343510,\"nice\":15870,\"sys\":3125300,\"idle\":1784509040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22126970,\"nice\":15260,\"sys\":3140060,\"idle\":1784655680,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30030,\"num\":3,\"sum\":60009}}}"}
2025-03-15T00:00:18.441508+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741996818441,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:03:18.489415+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741996998489,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2814918656,\"uptime\":1816893.87,\"totalMem\":4018151424,\"loadavg\":[0.02,0.11,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22344650,\"nice\":15870,\"sys\":3125530,\"idle\":1784686570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22128050,\"nice\":15260,\"sys\":3140300,\"idle\":1784833470,\"irq\":0}}],\"eventLoopStats\":{\"min\":130,\"max\":30023,\"num\":3,\"sum\":60027}}}"}
2025-03-15T00:03:18.489548+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741996998489,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:04:18.501437+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741997058501,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2817441792,\"uptime\":1816953.88,\"totalMem\":4018151424,\"loadavg\":[0.01,0.09,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22345250,\"nice\":15870,\"sys\":3125610,\"idle\":1784745800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22128580,\"nice\":15260,\"sys\":3140360,\"idle\":1784892760,\"irq\":0}}],\"eventLoopStats\":{\"min\":125,\"max\":30012,\"num\":3,\"sum\":60010}}}"}
2025-03-15T00:04:18.501511+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741997058501,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:08:18.573462+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741997298573,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2819026944,\"uptime\":1817193.96,\"totalMem\":4018151424,\"loadavg\":[0.06,0.05,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22347520,\"nice\":15870,\"sys\":3125900,\"idle\":1784982770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22131040,\"nice\":15260,\"sys\":3140600,\"idle\":1785129710,\"irq\":0}}],\"eventLoopStats\":{\"min\":130,\"max\":30013,\"num\":3,\"sum\":60008}}}"}
2025-03-15T00:08:18.573540+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741997298573,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:09:18.581400+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741997358581,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2818404352,\"uptime\":1817253.97,\"totalMem\":4018151424,\"loadavg\":[0.02,0.04,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22347950,\"nice\":15870,\"sys\":3125980,\"idle\":1785042000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22131850,\"nice\":15260,\"sys\":3140700,\"idle\":1785188930,\"irq\":0}}],\"eventLoopStats\":{\"min\":135,\"max\":30008,\"num\":3,\"sum\":60008}}}"}
2025-03-15T00:09:18.581455+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741997358581,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:11:04.362740+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741997464362,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T00:11:04.363643+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741997464363,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T00:17:18.728433+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741997838728,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2812157952,\"uptime\":1817734.13,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22352030,\"nice\":15870,\"sys\":3126640,\"idle\":1785515520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136350,\"nice\":15260,\"sys\":3141330,\"idle\":1785662450,\"irq\":0}}],\"eventLoopStats\":{\"min\":121,\"max\":30028,\"num\":3,\"sum\":60023}}}"}
2025-03-15T00:17:18.728488+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741997838728,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:19:18.773411+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741997958773,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820431872,\"uptime\":1817854.16,\"totalMem\":4018151424,\"loadavg\":[0,0,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22353140,\"nice\":15870,\"sys\":3126800,\"idle\":1785633830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22137440,\"nice\":15260,\"sys\":3141450,\"idle\":1785781020,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30005,\"num\":3,\"sum\":60017}}}"}
2025-03-15T00:19:18.773481+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741997958773,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:20:18.781410+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741998018781,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820378624,\"uptime\":1817914.16,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22353740,\"nice\":15870,\"sys\":3126870,\"idle\":1785692930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22137760,\"nice\":15260,\"sys\":3141550,\"idle\":1785840310,\"irq\":0}}],\"eventLoopStats\":{\"min\":133,\"max\":30000,\"num\":3,\"sum\":60006}}}"}
2025-03-15T00:20:18.781465+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741998018781,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:22:18.821695+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741998138821,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832965632,\"uptime\":1818034.2,\"totalMem\":4018151424,\"loadavg\":[0.84,0.18,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22358340,\"nice\":15870,\"sys\":3129430,\"idle\":1785805100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142390,\"nice\":15260,\"sys\":3143740,\"idle\":1785952510,\"irq\":0}}],\"eventLoopStats\":{\"min\":128,\"max\":30010,\"num\":3,\"sum\":60024}}}"}
2025-03-15T00:22:18.821702+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741998138821,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:24:18.877424+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741998258877,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2750464000,\"uptime\":1818154.26,\"totalMem\":4018151424,\"loadavg\":[1.02,0.76,0.31],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22388840,\"nice\":15870,\"sys\":3147800,\"idle\":1785875990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22173530,\"nice\":15260,\"sys\":3161710,\"idle\":1786023310,\"irq\":0}}],\"eventLoopStats\":{\"min\":111,\"max\":30003,\"num\":3,\"sum\":60028}}}"}
2025-03-15T00:24:18.877504+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741998258877,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:26:07.522857+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741998367522,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T00:26:07.523612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741998367523,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T00:28:18.961463+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741998498961,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788933632,\"uptime\":1818394.35,\"totalMem\":4018151424,\"loadavg\":[0.14,0.39,0.25],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22390920,\"nice\":15870,\"sys\":3148130,\"idle\":1786112760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22175170,\"nice\":15260,\"sys\":3162020,\"idle\":1786260420,\"irq\":0}}],\"eventLoopStats\":{\"min\":92,\"max\":30011,\"num\":3,\"sum\":60028}}}"}
2025-03-15T00:28:18.961560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741998498961,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:36:19.117402+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741998979117,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798858240,\"uptime\":1818874.5,\"totalMem\":4018151424,\"loadavg\":[0,0.07,0.14],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22394230,\"nice\":15870,\"sys\":3148730,\"idle\":1786586700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179140,\"nice\":15260,\"sys\":3162630,\"idle\":1786734260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":12,\"sum\":60003}}}"}
2025-03-15T00:36:19.117537+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741998979117,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:41:10.553400+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741999270553,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T00:41:10.554218+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741999270554,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T00:53:19.401425+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1741999999401,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2813431808,\"uptime\":1819894.79,\"totalMem\":4018151424,\"loadavg\":[0.1,0.05,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22404160,\"nice\":15870,\"sys\":3150210,\"idle\":1787593000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22187510,\"nice\":15260,\"sys\":3163890,\"idle\":1787741120,\"irq\":0}}],\"eventLoopStats\":{\"min\":210,\"max\":30008,\"num\":3,\"sum\":60028}}}"}
2025-03-15T00:53:19.401479+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1741999999401,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T00:58:19.445458+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742000299445,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2815700992,\"uptime\":1820194.83,\"totalMem\":4018151424,\"loadavg\":[0.03,0.04,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22406570,\"nice\":15870,\"sys\":3150520,\"idle\":1787889110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22189510,\"nice\":15260,\"sys\":3164250,\"idle\":1788037330,\"irq\":0}}],\"eventLoopStats\":{\"min\":245,\"max\":30030,\"num\":3,\"sum\":60023}}}"}
2025-03-15T00:58:19.445513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742000299445,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:02:19.525400+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742000539525,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2813898752,\"uptime\":1820434.91,\"totalMem\":4018151424,\"loadavg\":[0.05,0.03,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22408030,\"nice\":15870,\"sys\":3150880,\"idle\":1788126120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22191260,\"nice\":15260,\"sys\":3164600,\"idle\":1788274190,\"irq\":0}}],\"eventLoopStats\":{\"min\":267,\"max\":30028,\"num\":3,\"sum\":60028}}}"}
2025-03-15T01:02:19.525480+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742000539525,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:06:15.495680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742000775495,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T01:06:15.496422+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742000775496,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T01:06:19.589411+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742000779589,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2813480960,\"uptime\":1820674.97,\"totalMem\":4018151424,\"loadavg\":[0.09,0.03,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22410470,\"nice\":15870,\"sys\":3151190,\"idle\":1788363080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22193770,\"nice\":15260,\"sys\":3164960,\"idle\":1788511040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60001}}}"}
2025-03-15T01:06:19.589471+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742000779589,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:07:19.609381+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742000839609,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2813267968,\"uptime\":1820734.99,\"totalMem\":4018151424,\"loadavg\":[0.03,0.03,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22410790,\"nice\":15870,\"sys\":3151310,\"idle\":1788422240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22194100,\"nice\":15260,\"sys\":3165060,\"idle\":1788570330,\"irq\":0}}],\"eventLoopStats\":{\"min\":274,\"max\":30017,\"num\":3,\"sum\":60019}}}"}
2025-03-15T01:07:19.609511+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742000839609,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:17:19.773416+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742001439773,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2861498368,\"uptime\":1821335.16,\"totalMem\":4018151424,\"loadavg\":[0,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22415800,\"nice\":15870,\"sys\":3152080,\"idle\":1789014400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22199160,\"nice\":15260,\"sys\":3165820,\"idle\":1789162800,\"irq\":0}}],\"eventLoopStats\":{\"min\":317,\"max\":30005,\"num\":3,\"sum\":60024}}}"}
2025-03-15T01:17:19.773468+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742001439773,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:21:18.216837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742001678216,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T01:21:18.217562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742001678217,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T01:23:19.865827+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742001799865,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2868969472,\"uptime\":1821695.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22419260,\"nice\":15870,\"sys\":3152720,\"idle\":1789369120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22202510,\"nice\":15260,\"sys\":3166340,\"idle\":1789517820,\"irq\":0}}],\"eventLoopStats\":{\"min\":374,\"max\":30019,\"num\":3,\"sum\":60024}}}"}
2025-03-15T01:23:19.865958+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742001799865,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:31:20.276086+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742002280275,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T01:31:20.276744+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742002280276,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T01:36:21.282067+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742002581281,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T01:36:21.282836+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742002581282,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T01:37:20.117408+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742002640117,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867126272,\"uptime\":1822535.5,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22425850,\"nice\":15870,\"sys\":3153770,\"idle\":1790198420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22209180,\"nice\":15260,\"sys\":3167410,\"idle\":1790347020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29616,\"num\":13,\"sum\":60004}}}"}
2025-03-15T01:37:20.117544+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742002640117,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:38:20.145440+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742002700145,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867232768,\"uptime\":1822595.53,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22426130,\"nice\":15870,\"sys\":3153840,\"idle\":1790257650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22209850,\"nice\":15260,\"sys\":3167460,\"idle\":1790406330,\"irq\":0}}],\"eventLoopStats\":{\"min\":383,\"max\":30017,\"num\":3,\"sum\":60026}}}"}
2025-03-15T01:38:20.145489+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742002700145,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:41:22.602912+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742002882602,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T01:41:22.603697+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742002882603,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T01:42:20.233397+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742002940233,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870124544,\"uptime\":1822835.62,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22428210,\"nice\":15870,\"sys\":3154140,\"idle\":1790494760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22213470,\"nice\":15260,\"sys\":3167830,\"idle\":1790643080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29624,\"num\":13,\"sum\":60000}}}"}
2025-03-15T01:42:20.233458+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742002940233,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:43:20.261427+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742003000261,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2869219328,\"uptime\":1822895.65,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22428610,\"nice\":15870,\"sys\":3154200,\"idle\":1790554090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22214020,\"nice\":15260,\"sys\":3167920,\"idle\":1790702240,\"irq\":0}}],\"eventLoopStats\":{\"min\":375,\"max\":30025,\"num\":3,\"sum\":60029}}}"}
2025-03-15T01:43:20.261509+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003000261,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:45:20.317464+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742003120317,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867384320,\"uptime\":1823015.7,\"totalMem\":4018151424,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22429720,\"nice\":15870,\"sys\":3154360,\"idle\":1790672510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22214790,\"nice\":15260,\"sys\":3168050,\"idle\":1790820740,\"irq\":0}}],\"eventLoopStats\":{\"min\":372,\"max\":30022,\"num\":3,\"sum\":60026}}}"}
2025-03-15T01:45:20.317518+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003120317,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:46:23.220705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003183220,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T01:46:23.221530+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003183221,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T01:49:20.397442+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742003360397,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882625536,\"uptime\":1823255.78,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22431930,\"nice\":15870,\"sys\":3154770,\"idle\":1790908940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22216700,\"nice\":15260,\"sys\":3168320,\"idle\":1791057560,\"irq\":0}}],\"eventLoopStats\":{\"min\":337,\"max\":30027,\"num\":3,\"sum\":60023}}}"}
2025-03-15T01:49:20.397502+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003360397,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:50:20.417434+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742003420417,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2881818624,\"uptime\":1823315.8,\"totalMem\":4018151424,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432570,\"nice\":15870,\"sys\":3154860,\"idle\":1790968190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22217210,\"nice\":15260,\"sys\":3168430,\"idle\":1791116760,\"irq\":0}}],\"eventLoopStats\":{\"min\":340,\"max\":30018,\"num\":3,\"sum\":60019}}}"}
2025-03-15T01:50:20.417573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003420417,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:51:20.445510+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742003480445,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2881830912,\"uptime\":1823375.83,\"totalMem\":4018151424,\"loadavg\":[0.15,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22433170,\"nice\":15870,\"sys\":3154900,\"idle\":1791027460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22217670,\"nice\":15260,\"sys\":3168490,\"idle\":1791176010,\"irq\":0}}],\"eventLoopStats\":{\"min\":339,\"max\":30018,\"num\":3,\"sum\":60027}}}"}
2025-03-15T01:51:20.445519+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003480445,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:53:20.497572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742003600497,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880954368,\"uptime\":1823495.88,\"totalMem\":4018151424,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22434430,\"nice\":15870,\"sys\":3155010,\"idle\":1791145900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22218430,\"nice\":15260,\"sys\":3168600,\"idle\":1791294520,\"irq\":0}}],\"eventLoopStats\":{\"min\":309,\"max\":30005,\"num\":3,\"sum\":60023}}}"}
2025-03-15T01:53:20.497621+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003600497,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:57:20.613468+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742003840613,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2881044480,\"uptime\":1823736,\"totalMem\":4018151424,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22436450,\"nice\":15870,\"sys\":3155360,\"idle\":1791383070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22220350,\"nice\":15260,\"sys\":3168870,\"idle\":1791531390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29727,\"num\":13,\"sum\":60024}}}"}
2025-03-15T01:57:20.613540+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003840613,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T01:59:20.653414+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742003960653,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880200704,\"uptime\":1823856.04,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437180,\"nice\":15870,\"sys\":3155470,\"idle\":1791501740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221390,\"nice\":15260,\"sys\":3169040,\"idle\":1791649770,\"irq\":0}}],\"eventLoopStats\":{\"min\":256,\"max\":30027,\"num\":3,\"sum\":60019}}}"}
2025-03-15T01:59:20.653468+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742003960653,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:00:20.681401+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742004020681,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882195456,\"uptime\":1823916.06,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437770,\"nice\":15870,\"sys\":3155560,\"idle\":1791560870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221980,\"nice\":15260,\"sys\":3169130,\"idle\":1791709100,\"irq\":0}}],\"eventLoopStats\":{\"min\":264,\"max\":30030,\"num\":3,\"sum\":60027}}}"}
2025-03-15T02:00:20.681576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742004020681,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:04:20.785453+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742004260785,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882048000,\"uptime\":1824156.17,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22439440,\"nice\":15870,\"sys\":3155880,\"idle\":1791797870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22223580,\"nice\":15260,\"sys\":3169420,\"idle\":1791946130,\"irq\":0}}],\"eventLoopStats\":{\"min\":240,\"max\":30002,\"num\":3,\"sum\":60025}}}"}
2025-03-15T02:04:20.785557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742004260785,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:05:20.805404+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742004320805,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2881826816,\"uptime\":1824216.19,\"totalMem\":4018151424,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22439790,\"nice\":15870,\"sys\":3155970,\"idle\":1791857100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22223980,\"nice\":15260,\"sys\":3169500,\"idle\":1792005320,\"irq\":0}}],\"eventLoopStats\":{\"min\":217,\"max\":30024,\"num\":3,\"sum\":60018}}}"}
2025-03-15T02:05:20.805539+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742004320805,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:06:27.246457+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742004387246,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:06:27.247272+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742004387247,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:12:20.957410+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742004740957,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877251584,\"uptime\":1824636.34,\"totalMem\":4018151424,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22443270,\"nice\":15870,\"sys\":3156540,\"idle\":1792271810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22227570,\"nice\":15260,\"sys\":3170040,\"idle\":1792419910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29810,\"num\":13,\"sum\":60010}}}"}
2025-03-15T02:12:20.957529+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742004740957,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:17:21.081411+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742005041081,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879541248,\"uptime\":1824936.47,\"totalMem\":4018151424,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22445780,\"nice\":15870,\"sys\":3156980,\"idle\":1792567920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229990,\"nice\":15260,\"sys\":3170550,\"idle\":1792716220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29810,\"num\":13,\"sum\":60024}}}"}
2025-03-15T02:17:21.081555+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742005041081,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:18:21.101385+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742005101101,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878550016,\"uptime\":1824996.49,\"totalMem\":4018151424,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446590,\"nice\":15870,\"sys\":3157030,\"idle\":1792627070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22230410,\"nice\":15260,\"sys\":3170630,\"idle\":1792775490,\"irq\":0}}],\"eventLoopStats\":{\"min\":188,\"max\":30003,\"num\":3,\"sum\":60019}}}"}
2025-03-15T02:18:21.101496+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742005101101,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:20:21.125885+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742005221125,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879397888,\"uptime\":1825116.51,\"totalMem\":4018151424,\"loadavg\":[0.08,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22447920,\"nice\":15870,\"sys\":3157260,\"idle\":1792745130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22231820,\"nice\":15260,\"sys\":3170850,\"idle\":1792893540,\"irq\":0}}],\"eventLoopStats\":{\"min\":198,\"max\":30030,\"num\":3,\"sum\":60016}}}"}
2025-03-15T02:20:21.125892+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742005221125,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:23:21.193495+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742005401193,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878283776,\"uptime\":1825296.58,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22449550,\"nice\":15870,\"sys\":3157490,\"idle\":1792922830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22233900,\"nice\":15260,\"sys\":3171080,\"idle\":1793071230,\"irq\":0}}],\"eventLoopStats\":{\"min\":207,\"max\":30030,\"num\":3,\"sum\":60028}}}"}
2025-03-15T02:23:21.193593+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742005401193,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:25:21.233386+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742005521233,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876887040,\"uptime\":1825416.62,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450270,\"nice\":15870,\"sys\":3157610,\"idle\":1793041160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22234770,\"nice\":15260,\"sys\":3171190,\"idle\":1793189810,\"irq\":0}}],\"eventLoopStats\":{\"min\":191,\"max\":30028,\"num\":3,\"sum\":60009}}}"}
2025-03-15T02:25:21.233469+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742005521233,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:28:21.317413+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742005701317,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876907520,\"uptime\":1825596.7,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22451320,\"nice\":15870,\"sys\":3157800,\"idle\":1793218810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235960,\"nice\":15260,\"sys\":3171450,\"idle\":1793367710,\"irq\":0}}],\"eventLoopStats\":{\"min\":188,\"max\":30021,\"num\":3,\"sum\":60026}}}"}
2025-03-15T02:28:21.317470+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742005701317,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:30:21.365409+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742005821365,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2881011712,\"uptime\":1825716.75,\"totalMem\":4018151424,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22452530,\"nice\":15870,\"sys\":3157940,\"idle\":1793337280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22237470,\"nice\":15260,\"sys\":3171610,\"idle\":1793486190,\"irq\":0}}],\"eventLoopStats\":{\"min\":188,\"max\":30007,\"num\":3,\"sum\":60028}}}"}
2025-03-15T02:30:21.365497+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742005821365,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:31:32.461013+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742005892460,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:31:32.461877+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742005892461,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:33:21.449420+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742006001449,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880151552,\"uptime\":1825896.83,\"totalMem\":4018151424,\"loadavg\":[0.11,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22454010,\"nice\":15870,\"sys\":3158120,\"idle\":1793515020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239790,\"nice\":15260,\"sys\":3171920,\"idle\":1793663890,\"irq\":0}}],\"eventLoopStats\":{\"min\":135,\"max\":30019,\"num\":3,\"sum\":60027}}}"}
2025-03-15T02:33:21.449486+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006001449,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:36:33.367563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006193367,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:36:33.368389+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006193368,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:37:21.517406+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742006241517,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879205376,\"uptime\":1826136.9,\"totalMem\":4018151424,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22455920,\"nice\":15870,\"sys\":3158500,\"idle\":1793751770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22241430,\"nice\":15260,\"sys\":3172260,\"idle\":1793901040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29906,\"num\":14,\"sum\":60001}}}"}
2025-03-15T02:37:21.517469+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006241517,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:39:21.565397+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742006361565,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879500288,\"uptime\":1826256.95,\"totalMem\":4018151424,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22456940,\"nice\":15870,\"sys\":3158620,\"idle\":1793870280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22242420,\"nice\":15260,\"sys\":3172370,\"idle\":1794019580,\"irq\":0}}],\"eventLoopStats\":{\"min\":92,\"max\":30027,\"num\":3,\"sum\":60016}}}"}
2025-03-15T02:39:21.565514+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006361565,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:44:21.661572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742006661661,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878615552,\"uptime\":1826557.05,\"totalMem\":4018151424,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459280,\"nice\":15870,\"sys\":3159000,\"idle\":1794166340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244690,\"nice\":15260,\"sys\":3172740,\"idle\":1794315840,\"irq\":0}}],\"eventLoopStats\":{\"min\":85,\"max\":30025,\"num\":3,\"sum\":60025}}}"}
2025-03-15T02:44:21.661577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006661661,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:45:21.693468+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742006721693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882281472,\"uptime\":1826617.08,\"totalMem\":4018151424,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459860,\"nice\":15870,\"sys\":3159080,\"idle\":1794225580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22245730,\"nice\":15260,\"sys\":3172820,\"idle\":1794375030,\"irq\":0}}],\"eventLoopStats\":{\"min\":85,\"max\":30029,\"num\":3,\"sum\":60027}}}"}
2025-03-15T02:45:21.693593+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006721693,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:46:35.386502+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006795386,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:46:35.387332+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006795387,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:47:21.725404+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742006841725,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880782336,\"uptime\":1826737.11,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22461190,\"nice\":15870,\"sys\":3159200,\"idle\":1794344070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22247090,\"nice\":15260,\"sys\":3172910,\"idle\":1794493520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29921,\"num\":13,\"sum\":60022}}}"}
2025-03-15T02:47:21.725481+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006841725,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:48:21.757407+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742006901757,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880331776,\"uptime\":1826797.14,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22461670,\"nice\":15870,\"sys\":3159310,\"idle\":1794403370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22247480,\"nice\":15260,\"sys\":3173030,\"idle\":1794552780,\"irq\":0}}],\"eventLoopStats\":{\"min\":78,\"max\":30013,\"num\":3,\"sum\":60028}}}"}
2025-03-15T02:48:21.757456+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742006901757,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T02:54:21.905412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742007261905,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891067392,\"uptime\":1827157.29,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465580,\"nice\":15870,\"sys\":3160000,\"idle\":1794757740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22250390,\"nice\":15260,\"sys\":3173750,\"idle\":1794907250,\"irq\":0}}],\"eventLoopStats\":{\"min\":29972,\"max\":30050,\"num\":2,\"sum\":60022}}}"}
2025-03-15T02:54:21.905478+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742007261905,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:04:22.117394+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742007862117,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888658944,\"uptime\":1827757.5,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22470460,\"nice\":15870,\"sys\":3160760,\"idle\":1795349700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254820,\"nice\":15260,\"sys\":3174580,\"idle\":1795500160,\"irq\":0}}],\"eventLoopStats\":{\"min\":68,\"max\":30007,\"num\":3,\"sum\":60026}}}"}
2025-03-15T03:04:22.117524+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742007862117,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:08:22.201391+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742008102201,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884591616,\"uptime\":1827997.58,\"totalMem\":4018151424,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472570,\"nice\":15870,\"sys\":3161040,\"idle\":1795586600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22256640,\"nice\":15260,\"sys\":3174860,\"idle\":1795737170,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30030,\"num\":3,\"sum\":60025}}}"}
2025-03-15T03:08:22.201510+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008102201,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:11:22.257428+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742008282257,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890412032,\"uptime\":1828177.64,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22473990,\"nice\":15870,\"sys\":3161200,\"idle\":1795764550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258800,\"nice\":15260,\"sys\":3175110,\"idle\":1795914600,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60008}}}"}
2025-03-15T03:11:22.257513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008282257,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:11:40.273983+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008300273,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:11:40.274817+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008300274,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:13:22.285403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742008402285,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889625600,\"uptime\":1828297.67,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474860,\"nice\":15870,\"sys\":3161380,\"idle\":1795883000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22259740,\"nice\":15260,\"sys\":3175230,\"idle\":1796033050,\"irq\":0}}],\"eventLoopStats\":{\"min\":43,\"max\":30030,\"num\":3,\"sum\":60018}}}"}
2025-03-15T03:13:22.285471+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008402285,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:14:22.305424+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742008462305,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889895936,\"uptime\":1828357.69,\"totalMem\":4018151424,\"loadavg\":[0.14,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22475180,\"nice\":15870,\"sys\":3161490,\"idle\":1795942220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22260240,\"nice\":15260,\"sys\":3175300,\"idle\":1796092320,\"irq\":0}}],\"eventLoopStats\":{\"min\":54,\"max\":30029,\"num\":3,\"sum\":60018}}}"}
2025-03-15T03:14:22.305521+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008462305,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:17:22.365421+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742008642365,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887172096,\"uptime\":1828537.75,\"totalMem\":4018151424,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22476280,\"nice\":15870,\"sys\":3161750,\"idle\":1796119940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22261310,\"nice\":15260,\"sys\":3175520,\"idle\":1796269990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29951,\"num\":13,\"sum\":59999}}}"}
2025-03-15T03:17:22.365493+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008642365,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:19:22.417412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742008762417,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874064896,\"uptime\":1828657.8,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22477630,\"nice\":15870,\"sys\":3161940,\"idle\":1796238170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22263000,\"nice\":15260,\"sys\":3175720,\"idle\":1796388050,\"irq\":0}}],\"eventLoopStats\":{\"min\":54,\"max\":30000,\"num\":3,\"sum\":60028}}}"}
2025-03-15T03:19:22.417508+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008762417,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:20:22.449433+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742008822449,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888323072,\"uptime\":1828717.83,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22478150,\"nice\":15870,\"sys\":3162040,\"idle\":1796297430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22263970,\"nice\":15260,\"sys\":3175810,\"idle\":1796447180,\"irq\":0}}],\"eventLoopStats\":{\"min\":26,\"max\":30030,\"num\":3,\"sum\":60028}}}"}
2025-03-15T03:20:22.449513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008822449,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:21:42.289932+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008902289,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:21:42.290720+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742008902290,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:26:22.581400+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742009182581,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883674112,\"uptime\":1829077.96,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22481050,\"nice\":15870,\"sys\":3162530,\"idle\":1796652850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22266560,\"nice\":15260,\"sys\":3176400,\"idle\":1796802630,\"irq\":0}}],\"eventLoopStats\":{\"min\":54,\"max\":30029,\"num\":3,\"sum\":60025}}}"}
2025-03-15T03:26:22.581518+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742009182581,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:26:43.409441+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742009203409,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:26:43.410115+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742009203410,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:32:22.717433+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742009542717,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880528384,\"uptime\":1829438.1,\"totalMem\":4018151424,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22484220,\"nice\":15870,\"sys\":3162980,\"idle\":1797008220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270500,\"nice\":15260,\"sys\":3176850,\"idle\":1797157930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29983,\"num\":13,\"sum\":60007}}}"}
2025-03-15T03:32:22.717490+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742009542717,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:35:22.785375+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742009722785,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879348736,\"uptime\":1829618.17,\"totalMem\":4018151424,\"loadavg\":[0.11,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22485790,\"nice\":15870,\"sys\":3163210,\"idle\":1797185890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22272030,\"nice\":15260,\"sys\":3177190,\"idle\":1797335700,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30028,\"num\":3,\"sum\":60028}}}"}
2025-03-15T03:35:22.785486+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742009722785,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:45:22.953396+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742010322953,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883108864,\"uptime\":1830218.34,\"totalMem\":4018151424,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22490850,\"nice\":15870,\"sys\":3163960,\"idle\":1797778050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22276670,\"nice\":15260,\"sys\":3177850,\"idle\":1797928310,\"irq\":0}}],\"eventLoopStats\":{\"min\":63,\"max\":30002,\"num\":3,\"sum\":60029}}}"}
2025-03-15T03:45:22.953518+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742010322953,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:46:47.270090+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742010407269,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:46:47.270943+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742010407270,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:50:23.053398+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742010623053,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884448256,\"uptime\":1830518.44,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22493290,\"nice\":15870,\"sys\":3164410,\"idle\":1798073620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22279150,\"nice\":15260,\"sys\":3178310,\"idle\":1798224230,\"irq\":0}}],\"eventLoopStats\":{\"min\":47,\"max\":30020,\"num\":3,\"sum\":60021}}}"}
2025-03-15T03:50:23.053477+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742010623053,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:51:23.073445+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742010683073,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883076096,\"uptime\":1830578.46,\"totalMem\":4018151424,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22493620,\"nice\":15870,\"sys\":3164530,\"idle\":1798132940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22279720,\"nice\":15260,\"sys\":3178430,\"idle\":1798283360,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30007,\"num\":3,\"sum\":60019}}}"}
2025-03-15T03:51:23.073499+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742010683073,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:53:23.105400+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742010803105,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882437120,\"uptime\":1830698.49,\"totalMem\":4018151424,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22494400,\"nice\":15870,\"sys\":3164660,\"idle\":1798251450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22280480,\"nice\":15260,\"sys\":3178610,\"idle\":1798401850,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30006,\"num\":3,\"sum\":60015}}}"}
2025-03-15T03:53:23.105541+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742010803105,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:54:23.125410+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742010863125,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882240512,\"uptime\":1830758.51,\"totalMem\":4018151424,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22494790,\"nice\":15870,\"sys\":3164760,\"idle\":1798310700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22280920,\"nice\":15260,\"sys\":3178710,\"idle\":1798461160,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30012,\"num\":3,\"sum\":60019}}}"}
2025-03-15T03:54:23.125542+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742010863125,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:57:23.193459+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742011043193,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880450560,\"uptime\":1830938.58,\"totalMem\":4018151424,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22495960,\"nice\":15870,\"sys\":3165010,\"idle\":1798488380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22282010,\"nice\":15260,\"sys\":3178930,\"idle\":1798639030,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29984,\"num\":14,\"sum\":60025}}}"}
2025-03-15T03:57:23.193531+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742011043193,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:58:23.221408+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742011103221,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880696320,\"uptime\":1830998.6,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22496580,\"nice\":15870,\"sys\":3165100,\"idle\":1798547600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22282590,\"nice\":15260,\"sys\":3179060,\"idle\":1798698350,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30013,\"num\":3,\"sum\":60026}}}"}
2025-03-15T03:58:23.221458+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742011103221,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T03:59:23.225433+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742011163225,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880704512,\"uptime\":1831058.61,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22497220,\"nice\":15870,\"sys\":3165180,\"idle\":1798606850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22283190,\"nice\":15260,\"sys\":3179140,\"idle\":1798757650,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30023,\"num\":3,\"sum\":60004}}}"}
2025-03-15T03:59:23.225554+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742011163225,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:01:23.273432+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742011283273,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877452288,\"uptime\":1831178.66,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22498590,\"nice\":15870,\"sys\":3165400,\"idle\":1798725350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284430,\"nice\":15260,\"sys\":3179320,\"idle\":1798876150,\"irq\":0}}],\"eventLoopStats\":{\"min\":46,\"max\":30028,\"num\":3,\"sum\":60027}}}"}
2025-03-15T04:01:23.273568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742011283273,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:11:23.433473+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742011883433,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877534208,\"uptime\":1831778.82,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22503660,\"nice\":15870,\"sys\":3166190,\"idle\":1799317710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22288700,\"nice\":15260,\"sys\":3180010,\"idle\":1799468810,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60006}}}"}
2025-03-15T04:11:23.433533+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742011883433,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:18:23.585478+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742012303585,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877841408,\"uptime\":1832198.97,\"totalMem\":4018151424,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506920,\"nice\":15870,\"sys\":3166690,\"idle\":1799732440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22291940,\"nice\":15260,\"sys\":3180580,\"idle\":1799883690,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30015,\"num\":3,\"sum\":60015}}}"}
2025-03-15T04:18:23.585613+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742012303585,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:19:23.617433+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742012363617,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877100032,\"uptime\":1832259,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22507290,\"nice\":15870,\"sys\":3166790,\"idle\":1799791710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292260,\"nice\":15260,\"sys\":3180670,\"idle\":1799942950,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30007,\"num\":3,\"sum\":60027}}}"}
2025-03-15T04:19:23.617527+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742012363617,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:23:23.709383+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742012603709,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876710912,\"uptime\":1832499.09,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22508860,\"nice\":15870,\"sys\":3167160,\"idle\":1800028440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22294730,\"nice\":15260,\"sys\":3181110,\"idle\":1800179480,\"irq\":0}}],\"eventLoopStats\":{\"min\":29959,\"max\":30048,\"num\":2,\"sum\":60007}}}"}
2025-03-15T04:23:23.709525+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742012603709,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:26:55.207975+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742012815207,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T04:26:55.208740+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742012815208,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T04:34:23.901420+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742013263901,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879975424,\"uptime\":1833159.28,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22513950,\"nice\":15870,\"sys\":3168010,\"idle\":1800680020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22299470,\"nice\":15260,\"sys\":3182090,\"idle\":1800831660,\"irq\":0}}],\"eventLoopStats\":{\"min\":43,\"max\":30014,\"num\":3,\"sum\":60028}}}"}
2025-03-15T04:34:23.901495+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742013263901,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:35:23.909460+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742013323909,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878144512,\"uptime\":1833219.29,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22514410,\"nice\":15870,\"sys\":3168100,\"idle\":1800739200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22299820,\"nice\":15260,\"sys\":3182170,\"idle\":1800890940,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30030,\"num\":3,\"sum\":60009}}}"}
2025-03-15T04:35:23.909506+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742013323909,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:37:23.925413+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742013443925,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878418944,\"uptime\":1833339.31,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22515320,\"nice\":15870,\"sys\":3168260,\"idle\":1800857770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22301310,\"nice\":15260,\"sys\":3182300,\"idle\":1801009450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30028,\"num\":13,\"sum\":60005}}}"}
2025-03-15T04:37:23.925486+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742013443925,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:39:23.985420+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742013563985,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878726144,\"uptime\":1833459.37,\"totalMem\":4018151424,\"loadavg\":[0.1,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516290,\"nice\":15870,\"sys\":3168380,\"idle\":1800976440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22302450,\"nice\":15260,\"sys\":3182430,\"idle\":1801127980,\"irq\":0}}],\"eventLoopStats\":{\"min\":88,\"max\":30000,\"num\":3,\"sum\":60028}}}"}
2025-03-15T04:39:23.985537+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742013563985,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:40:24.017460+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742013624017,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882699264,\"uptime\":1833519.4,\"totalMem\":4018151424,\"loadavg\":[0.03,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516630,\"nice\":15870,\"sys\":3168470,\"idle\":1801035690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22302780,\"nice\":15260,\"sys\":3182550,\"idle\":1801187220,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30013,\"num\":3,\"sum\":60029}}}"}
2025-03-15T04:40:24.017515+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742013624017,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:42:24.053422+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742013744053,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882756608,\"uptime\":1833639.44,\"totalMem\":4018151424,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22517720,\"nice\":15870,\"sys\":3168640,\"idle\":1801154130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303470,\"nice\":15260,\"sys\":3182730,\"idle\":1801305790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30026,\"num\":13,\"sum\":60003}}}"}
2025-03-15T04:42:24.053552+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742013744053,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:48:24.173420+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742014104173,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882985984,\"uptime\":1833999.56,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22520240,\"nice\":15870,\"sys\":3169070,\"idle\":1801509680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22306080,\"nice\":15260,\"sys\":3183140,\"idle\":1801661380,\"irq\":0}}],\"eventLoopStats\":{\"min\":101,\"max\":30017,\"num\":3,\"sum\":60020}}}"}
2025-03-15T04:48:24.173563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742014104173,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:50:24.217407+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742014224217,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880176128,\"uptime\":1834119.6,\"totalMem\":4018151424,\"loadavg\":[0.2,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22521280,\"nice\":15870,\"sys\":3169230,\"idle\":1801627780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22307580,\"nice\":15260,\"sys\":3183330,\"idle\":1801779510,\"irq\":0}}],\"eventLoopStats\":{\"min\":99,\"max\":30007,\"num\":3,\"sum\":60016}}}"}
2025-03-15T04:50:24.217463+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742014224217,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:51:24.241442+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742014284241,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880188416,\"uptime\":1834179.63,\"totalMem\":4018151424,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22521940,\"nice\":15870,\"sys\":3169340,\"idle\":1801687050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22308110,\"nice\":15260,\"sys\":3183390,\"idle\":1801838770,\"irq\":0}}],\"eventLoopStats\":{\"min\":90,\"max\":30005,\"num\":3,\"sum\":60024}}}"}
2025-03-15T04:51:24.241492+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742014284241,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:54:24.265434+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742014464265,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879127552,\"uptime\":1834359.65,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22523750,\"nice\":15870,\"sys\":3169600,\"idle\":1801864700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22309360,\"nice\":15260,\"sys\":3183650,\"idle\":1802016600,\"irq\":0}}],\"eventLoopStats\":{\"min\":113,\"max\":30025,\"num\":3,\"sum\":60003}}}"}
2025-03-15T04:54:24.265504+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742014464265,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T04:59:24.349422+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742014764349,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878894080,\"uptime\":1834659.73,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22525630,\"nice\":15870,\"sys\":3169990,\"idle\":1802161220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22311610,\"nice\":15260,\"sys\":3184060,\"idle\":1802312740,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30016,\"num\":3,\"sum\":60026}}}"}
2025-03-15T04:59:24.349511+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742014764349,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:01:24.385394+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742014884385,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2878959616,\"uptime\":1834779.77,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22526610,\"nice\":15870,\"sys\":3170200,\"idle\":1802279690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22312490,\"nice\":15260,\"sys\":3184290,\"idle\":1802431290,\"irq\":0}}],\"eventLoopStats\":{\"min\":168,\"max\":30009,\"num\":3,\"sum\":60015}}}"}
2025-03-15T05:01:24.385467+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742014884385,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:05:24.470095+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742015124469,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877370368,\"uptime\":1835019.85,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22528830,\"nice\":15870,\"sys\":3170550,\"idle\":1802516790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22314790,\"nice\":15260,\"sys\":3184650,\"idle\":1802668260,\"irq\":0}}],\"eventLoopStats\":{\"min\":132,\"max\":30027,\"num\":3,\"sum\":60016}}}"}
2025-03-15T05:05:24.470294+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742015124470,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:06:24.489401+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742015184489,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876645376,\"uptime\":1835079.87,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22529200,\"nice\":15870,\"sys\":3170620,\"idle\":1802576150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22315270,\"nice\":15260,\"sys\":3184710,\"idle\":1802727470,\"irq\":0}}],\"eventLoopStats\":{\"min\":142,\"max\":30030,\"num\":3,\"sum\":60018}}}"}
2025-03-15T05:06:24.489463+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742015184489,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:07:03.238496+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742015223238,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T05:07:03.239286+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742015223239,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T05:07:24.509437+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742015244509,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876178432,\"uptime\":1835139.89,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22529660,\"nice\":15870,\"sys\":3170690,\"idle\":1802635390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22315690,\"nice\":15260,\"sys\":3184790,\"idle\":1802786750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30023,\"num\":13,\"sum\":60015}}}"}
2025-03-15T05:07:24.509502+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742015244509,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:12:04.326934+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742015524326,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T05:12:04.327819+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742015524327,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T05:22:06.503700+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742016126503,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T05:22:06.504566+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742016126504,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T05:22:24.805464+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742016144805,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873233408,\"uptime\":1836040.19,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22536800,\"nice\":15870,\"sys\":3171840,\"idle\":1803523950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22323250,\"nice\":15260,\"sys\":3186060,\"idle\":1803675140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30026,\"num\":14,\"sum\":60011}}}"}
2025-03-15T05:22:24.805510+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742016144805,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:26:24.905408+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742016384905,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872623104,\"uptime\":1836280.29,\"totalMem\":4018151424,\"loadavg\":[0.09,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538460,\"nice\":15870,\"sys\":3172100,\"idle\":1803760820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22324690,\"nice\":15260,\"sys\":3186350,\"idle\":1803912320,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30025,\"num\":3,\"sum\":60013}}}"}
2025-03-15T05:26:24.905500+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742016384905,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:32:08.476629+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742016728476,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T05:32:08.477529+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742016728477,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T05:32:25.021415+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742016745021,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873180160,\"uptime\":1836640.4,\"totalMem\":4018151424,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22541640,\"nice\":15870,\"sys\":3172560,\"idle\":1804116250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22328000,\"nice\":15260,\"sys\":3186780,\"idle\":1804267910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30026,\"num\":13,\"sum\":60008}}}"}
2025-03-15T05:32:25.021474+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742016745021,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:39:25.197449+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742017165197,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873192448,\"uptime\":1837060.58,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22544600,\"nice\":15870,\"sys\":3173150,\"idle\":1804531000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22331230,\"nice\":15260,\"sys\":3187380,\"idle\":1804682910,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30013,\"num\":3,\"sum\":60026}}}"}
2025-03-15T05:39:25.197476+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742017165197,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:42:10.248055+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742017330247,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T05:42:10.248865+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742017330248,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Redis client ready"}
2025-03-15T05:43:25.233401+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742017405233,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873905152,\"uptime\":1837300.62,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22546660,\"nice\":15870,\"sys\":3173450,\"idle\":1804767950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22333050,\"nice\":15260,\"sys\":3187720,\"idle\":1804919890,\"irq\":0}}],\"eventLoopStats\":{\"min\":102,\"max\":30030,\"num\":3,\"sum\":59999}}}"}
2025-03-15T05:43:25.233529+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742017405233,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:51:25.373523+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742017885373,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870333440,\"uptime\":1837780.76,\"totalMem\":4018151424,\"loadavg\":[0.08,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22551550,\"nice\":15870,\"sys\":3174090,\"idle\":1805241410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22337460,\"nice\":15260,\"sys\":3188400,\"idle\":1805393690,\"irq\":0}}],\"eventLoopStats\":{\"min\":178,\"max\":30006,\"num\":3,\"sum\":60015}}}"}
2025-03-15T05:51:25.373579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742017885373,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}
2025-03-15T05:52:25.377433+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":20,"time":1742017945377,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2869899264,\"uptime\":1837840.76,\"totalMem\":4018151424,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22551900,\"nice\":15870,\"sys\":3174190,\"idle\":1805300650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22338010,\"nice\":15260,\"sys\":3188440,\"idle\":1805452880,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30026,\"num\":13,\"sum\":59999}}}"}
2025-03-15T05:52:25.377518+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app[worker.1] {"level":30,"time":1742017945377,"pid":33,"hostname":"dyno-f683f118-2fcf-4ef4-a468-745e33335829","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}