2025-03-14T11:37:32.146797+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741952252146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797596672,\"uptime\":1772137.46,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23884820,\"nice\":13710,\"sys\":3656900,\"idle\":1738915590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23881960,\"nice\":13800,\"sys\":3665000,\"idle\":1738708710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6097,\"sum\":59619}}}"} 2025-03-14T11:37:32.146951+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741952252146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T11:38:32.146831+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741952312146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797600768,\"uptime\":1772197.46,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23885420,\"nice\":13710,\"sys\":3657000,\"idle\":1738974840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1741952972146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T11:50:32.146841+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741953032146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2794377216,\"uptime\":1772917.46,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23891820,\"nice\":13710,\"sys\":3658010,\"idle\":1739685280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741953752146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2793975808,\"uptime\":1773637.46,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23898260,\"nice\":13710,\"sys\":3658880,\"idle\":1740395990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23894760,\"nice\":13800,\"sys\":3667080,\"idle\":1740189040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6153,\"sum\":59598}}}"} 2025-03-14T12:02:32.146905+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741953752146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T12:06:47.594706+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741954007591,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.013452,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T12:06:47.594711+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741954007592,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 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app[bolt.1] {"level":20,"time":1741954292146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2795782144,\"uptime\":1774177.46,\"totalMem\":4018159616,\"loadavg\":[0.03,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23903050,\"nice\":13710,\"sys\":3659660,\"idle\":1740928830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":23899450,\"nice\":13800,\"sys\":3667890,\"idle\":1740721970,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6093,\"sum\":59615}}}"} 2025-03-14T12:11:32.146928+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] 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{"level":20,"time":1741968496819,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":491.429058,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T16:08:16.819528+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741968496819,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:12:41.435232+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741968761435,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T16:12:41.436018+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741968761435,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"} 2025-03-14T16:13:35.620859+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741968815620,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":106.430016,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T16:13:35.620991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741968815620,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:13:36.192771+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741968816192,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":571.614966,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T16:13:36.192825+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741968816192,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:14:32.162870+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741968872162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2795798528,\"uptime\":1788757.48,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24030650,\"nice\":13710,\"sys\":3680750,\"idle\":1755313550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24029210,\"nice\":13800,\"sys\":3689140,\"idle\":1755103770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6138,\"sum\":59586}}}"} 2025-03-14T16:14:32.162961+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741968872162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:18:32.162857+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741969112162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2785988608,\"uptime\":1788997.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24032850,\"nice\":13710,\"sys\":3681080,\"idle\":1755550060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24031640,\"nice\":13800,\"sys\":3689520,\"idle\":1755340240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6113,\"sum\":59605}}}"} 2025-03-14T16:18:32.162965+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741969112162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:19:32.162875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741969172162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2785992704,\"uptime\":1789057.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24033270,\"nice\":13710,\"sys\":3681160,\"idle\":1755609340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24032130,\"nice\":13800,\"sys\":3689610,\"idle\":1755399420,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6106,\"sum\":59602}}}"} 2025-03-14T16:19:32.162967+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741969172162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:20:32.162866+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741969232162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2785742848,\"uptime\":1789117.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24033690,\"nice\":13710,\"sys\":3681250,\"idle\":1755668520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24032570,\"nice\":13800,\"sys\":3689710,\"idle\":1755458610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6099,\"sum\":59600}}}"} 2025-03-14T16:20:32.162996+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741969232162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:22:32.162879+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741969352162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2785517568,\"uptime\":1789237.48,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24034900,\"nice\":13710,\"sys\":3681410,\"idle\":1755786960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24033650,\"nice\":13800,\"sys\":3689890,\"idle\":1755577010,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59604}}}"} 2025-03-14T16:22:32.162961+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741969352162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:28:19.643872+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] [INFO] socket-mode:SocketModeClient:0 Reconnecting to Slack ... 2025-03-14T16:28:19.644047+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] [INFO] socket-mode:SocketModeClient:0 Going to establish a new connection to Slack ... 2025-03-14T16:28:19.888343+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] [INFO] socket-mode:SocketModeClient:0 Now connected to Slack 2025-03-14T16:31:32.162872+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741969892162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2791968768,\"uptime\":1789777.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2791469056,\"uptime\":1789957.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24041420,\"nice\":13710,\"sys\":3682630,\"idle\":1756496690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24040330,\"nice\":13800,\"sys\":3691060,\"idle\":1756287250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59602}}}"} 2025-03-14T16:34:32.162944+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970072162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:38:32.166869+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970312166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792054784,\"uptime\":1790197.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24043850,\"nice\":13710,\"sys\":3683080,\"idle\":1756733450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24042530,\"nice\":13800,\"sys\":3691450,\"idle\":1756523910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6112,\"sum\":59599}}}"} 2025-03-14T16:38:32.166988+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970312166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:46:32.166961+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970792166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796888064,\"uptime\":1790677.48,\"totalMem\":4018159616,\"loadavg\":[0.09,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24048710,\"nice\":13710,\"sys\":3684000,\"idle\":1757205920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24047660,\"nice\":13800,\"sys\":3692400,\"idle\":1756995920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59590}}}"} 2025-03-14T16:46:32.167071+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970792166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:47:32.166939+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970852166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796888064,\"uptime\":1790737.48,\"totalMem\":4018159616,\"loadavg\":[0.03,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24049180,\"nice\":13710,\"sys\":3684100,\"idle\":1757264930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24048160,\"nice\":13800,\"sys\":3692510,\"idle\":1757054930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6160,\"sum\":59570}}}"} 2025-03-14T16:47:32.167018+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970852166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:49:06.619298+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970946619,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008513,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T16:49:06.619325+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970946619,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:49:06.801144+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970946800,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":181.623653,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T16:49:06.801198+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970946801,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:49:12.886328+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970952886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T16:49:12.886684+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970952886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='undefined'"} 2025-03-14T16:49:12.886726+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970952886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:49:12.872Z\",\"user\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"gusUserId\":null,\"slackUserId\":null,\"name\":\"fawkes-platform\",\"email\":\"fawkes@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-a882d5d7-0a16-46fc-bde3-904575912d38\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741970951,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-a882d5d7-0a16-46fc-bde3-904575912d38\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741970951525,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n Pls refer to Feed Post for more details.\",\"detectedTime\":\"2025-03-14T16:49:10.004Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T16:49:10.004Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[],\"channels\":[],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"} 2025-03-14T16:49:12.886747+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970952886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"} 2025-03-14T16:49:12.886787+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970952886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"} 2025-03-14T16:49:12.886921+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970952886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:49:12.886947+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970952886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T16:49:12.872Z\",\"user\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"gusUserId\":null,\"slackUserId\":null,\"name\":\"fawkes-platform\",\"email\":\"fawkes@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-a882d5d7-0a16-46fc-bde3-904575912d38\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741970951,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-a882d5d7-0a16-46fc-bde3-904575912d38\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741970951525,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n Pls refer to Feed Post for more details.\",\"detectedTime\":\"2025-03-14T16:49:10.004Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T16:49:10.004Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[],\"channels\":[],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"} 2025-03-14T16:49:12.886960+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970952886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-created-with-slack-channel]"} 2025-03-14T16:49:12.886961+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741970952886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created-with-slack-channel]"} 2025-03-14T16:49:13.117011+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970953116,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T16:49:13.117194+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970953117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='undefined'"} 2025-03-14T16:49:13.117196+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970953117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:49:13.061Z\",\"user\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"gusUserId\":null,\"slackUserId\":null,\"name\":\"fawkes-platform\",\"email\":\"fawkes@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-a882d5d7-0a16-46fc-bde3-904575912d38\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n Pls refer to Feed Post for more details.\",\"detectedTime\":\"2025-03-14T16:49:10.004Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T16:49:10.004Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"} 2025-03-14T16:49:13.117212+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970953117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"} 2025-03-14T16:49:13.117265+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970953117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"} 2025-03-14T16:49:13.117363+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970953117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:49:13.117366+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970953117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T16:49:13.061Z\",\"user\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"gusUserId\":null,\"slackUserId\":null,\"name\":\"fawkes-platform\",\"email\":\"fawkes@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-a882d5d7-0a16-46fc-bde3-904575912d38\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n Pls refer to Feed Post for more details.\",\"detectedTime\":\"2025-03-14T16:49:10.004Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T16:49:10.004Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"} 2025-03-14T16:49:13.117380+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970953117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-bridge-to-generate]"} 2025-03-14T16:49:13.117381+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741970953117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-bridge-to-generate]"} 2025-03-14T16:49:17.336755+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970957336,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T16:49:17.336968+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970957336,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='undefined'"} 2025-03-14T16:49:17.336988+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970957336,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:49:16.816Z\",\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-a882d5d7-0a16-46fc-bde3-904575912d38\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n Pls refer to Feed Post for more details.\",\"detectedTime\":\"2025-03-14T16:49:10.004Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T16:49:10.004Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/laaJALTdwsz3\"}}"} 2025-03-14T16:49:17.337035+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970957336,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"} 2025-03-14T16:49:17.337079+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970957337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"} 2025-03-14T16:49:17.337183+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970957337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:49:17.337250+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970957337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T16:49:16.816Z\",\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-a882d5d7-0a16-46fc-bde3-904575912d38\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n Pls refer to Feed Post for more details.\",\"detectedTime\":\"2025-03-14T16:49:10.004Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T16:49:10.004Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/laaJALTdwsz3\"}}"} 2025-03-14T16:49:17.337254+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970957337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-report-created]"} 2025-03-14T16:49:17.337254+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741970957337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-report-created]"} 2025-03-14T16:49:21.390189+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970961390,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident update message to Slack."} 2025-03-14T16:49:21.390194+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970961390,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HTTU6YH0\",\"ts\":\"1741970961.315419\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741970961.315419\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"fawkes-platform just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"uAhwI\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"qkc4S\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"VpOAh\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"fawkes-platform just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"} 2025-03-14T16:49:21.555449+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970961555,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006375,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T16:49:21.555451+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970961555,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:49:23.204029+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970963203,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T16:49:23.204172+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970963204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='undefined'"} 2025-03-14T16:49:23.204176+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:49:23.151Z\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"user\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0ST0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JB0000000MmRgMAK\"}]}"} 2025-03-14T16:49:23.204177+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"} 2025-03-14T16:49:23.204258+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"} 2025-03-14T16:49:23.204345+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970963204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:49:23.204371+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T16:49:23.151Z\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"user\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0ST0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JB0000000MmRgMAK\"}]}"} 2025-03-14T16:49:23.204424+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-response]"} 2025-03-14T16:49:23.204425+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741970963204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-response]"} 2025-03-14T16:49:23.226049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970963225,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T16:49:23.226265+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970963226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='undefined'"} 2025-03-14T16:49:23.226270+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:49:23.151Z\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"user\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0ST0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JB0000000MmRgMAK\"}],\"cis\":[{\"id\":\"0253866d-beb6-4b43-a819-5f81d7965fae\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"createLock\":true,\"sfid\":\"aCqEE000000C0ST0A0\",\"configurationItem\":{\"id\":\"a7JB0000000MmRgMAK\",\"name\":\"NA151\",\"type\":\"Instance\",\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP3.NA151\",\"parentId\":\"a7JB0000000Lai2MAC\",\"status\":\"Primary\",\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T16:49:22.324Z\",\"modifiedAt\":\"2025-03-14T16:49:22.324Z\",\"id\":\"23df276a-0ef2-443b-a964-79466590a0cc\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: a882d5d7-0a16-46fc-bde3-904575912d38\",\"externalId\":null}}]}"} 2025-03-14T16:49:23.226284+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"} 2025-03-14T16:49:23.226346+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"} 2025-03-14T16:49:23.226435+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970963226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:49:23.226458+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T16:49:23.151Z\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"user\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0ST0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JB0000000MmRgMAK\"}],\"cis\":[{\"id\":\"0253866d-beb6-4b43-a819-5f81d7965fae\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"createLock\":true,\"sfid\":\"aCqEE000000C0ST0A0\",\"configurationItem\":{\"id\":\"a7JB0000000MmRgMAK\",\"name\":\"NA151\",\"type\":\"Instance\",\"path\":\"Salesforce.SFDC_Core.IA4.IA4-SP3.NA151\",\"parentId\":\"a7JB0000000Lai2MAC\",\"status\":\"Primary\",\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T16:49:22.324Z\",\"modifiedAt\":\"2025-03-14T16:49:22.324Z\",\"id\":\"23df276a-0ef2-443b-a964-79466590a0cc\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: a882d5d7-0a16-46fc-bde3-904575912d38\",\"externalId\":null}}]}"} 2025-03-14T16:49:23.226468+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970963226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-export-success]"} 2025-03-14T16:49:23.226470+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741970963226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-export-success]"} 2025-03-14T16:49:32.167036+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741970972166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796900352,\"uptime\":1790857.48,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24050270,\"nice\":13710,\"sys\":3684310,\"idle\":1757382940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24049060,\"nice\":13800,\"sys\":3692740,\"idle\":1757173060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6286,\"sum\":59539}}}"} 2025-03-14T16:49:32.167182+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741970972167,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:50:32.166905+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971032166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796646400,\"uptime\":1790917.48,\"totalMem\":4018159616,\"loadavg\":[0.08,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24051030,\"nice\":13710,\"sys\":3684400,\"idle\":1757441970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24049800,\"nice\":13800,\"sys\":3692870,\"idle\":1757232160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6131,\"sum\":59572}}}"} 2025-03-14T16:50:32.166992+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971032166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:51:32.166943+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971092166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796654592,\"uptime\":1790977.48,\"totalMem\":4018159616,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24051870,\"nice\":13710,\"sys\":3684520,\"idle\":1757501020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24050530,\"nice\":13800,\"sys\":3692980,\"idle\":1757291220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6194,\"sum\":59540}}}"} 2025-03-14T16:51:32.167102+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971092167,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:57:50.312026+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971470311,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T16:57:50.313000+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971470312,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"} 2025-03-14T16:58:32.166915+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971512166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2795307008,\"uptime\":1791397.48,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24056260,\"nice\":13710,\"sys\":3685290,\"idle\":1757914620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24054610,\"nice\":13800,\"sys\":3693790,\"idle\":1757705030,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6111,\"sum\":59591}}}"} 2025-03-14T16:58:32.167003+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971512166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:59:21.799696+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971561799,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T16:59:21.799756+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971561799,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'"} 2025-03-14T16:59:21.799762+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561799,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:59:21.659Z\",\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\"},\"eventObj\":{\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"reminderId\":\"007b1283-9993-4c09-84d2-1ffb3588e094\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"} 2025-03-14T16:59:21.799797+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561799,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"} 2025-03-14T16:59:21.799852+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561799,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"} 2025-03-14T16:59:21.799991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971561799,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:59:21.799992+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561799,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T16:59:21.659Z\",\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\"},\"eventObj\":{\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"reminderId\":\"007b1283-9993-4c09-84d2-1ffb3588e094\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"} 2025-03-14T16:59:21.799994+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561799,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"} 2025-03-14T16:59:21.799995+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741971561799,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"} 2025-03-14T16:59:21.888428+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971561888,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T16:59:21.888526+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971561888,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"} 2025-03-14T16:59:21.888562+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561888,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:59:21.837Z\",\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\"},\"eventObj\":{\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"reminderId\":\"007b1283-9993-4c09-84d2-1ffb3588e094\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"007b1283-9993-4c09-84d2-1ffb3588e094\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T16:59:21.634Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTTU6YH0\"}}"} 2025-03-14T16:59:21.888601+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561888,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"} 2025-03-14T16:59:21.888645+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561888,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"} 2025-03-14T16:59:21.888770+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971561888,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T16:59:21.888771+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561888,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T16:59:21.837Z\",\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\"},\"eventObj\":{\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"reminderId\":\"007b1283-9993-4c09-84d2-1ffb3588e094\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"007b1283-9993-4c09-84d2-1ffb3588e094\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T16:59:21.634Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTTU6YH0\"}}"} 2025-03-14T16:59:21.888772+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561888,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-reminder-triggered]"} 2025-03-14T16:59:21.888834+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971561888,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T16:59:21.837Z\",\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\"},\"eventObj\":{\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"reminderId\":\"007b1283-9993-4c09-84d2-1ffb3588e094\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"007b1283-9993-4c09-84d2-1ffb3588e094\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T16:59:21.634Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTTU6YH0\"}}"} 2025-03-14T16:59:32.166960+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971572166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2795077632,\"uptime\":1791457.48,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24056950,\"nice\":13710,\"sys\":3685360,\"idle\":1757973740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24055070,\"nice\":13800,\"sys\":3693860,\"idle\":1757764110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6115,\"sum\":59591}}}"} 2025-03-14T16:59:32.167022+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971572166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:06:32.170934+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741971992170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2795360256,\"uptime\":1791877.49,\"totalMem\":4018159616,\"loadavg\":[0.12,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24060660,\"nice\":13710,\"sys\":3686140,\"idle\":1758387800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24059350,\"nice\":13800,\"sys\":3694750,\"idle\":1758177800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6107,\"sum\":59606}}}"} 2025-03-14T17:06:32.171094+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741971992171,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:07:19.325786+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972039323,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.01023,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T17:07:19.325791+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972039324,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:07:19.478957+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972039478,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":154.739147,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T17:07:19.479037+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972039478,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:07:48.351849+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972068351,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006356,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T17:07:48.351896+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972068351,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:07:48.451417+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972068451,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"C08HE6GEMMY\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}"} 2025-03-14T17:07:48.451444+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972068451,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:13:32.170950+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972412170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796081152,\"uptime\":1792297.49,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24064410,\"nice\":13710,\"sys\":3686890,\"idle\":1758801730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24062750,\"nice\":13800,\"sys\":3695610,\"idle\":1758591810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6112,\"sum\":59600}}}"} 2025-03-14T17:13:32.171070+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972412171,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:14:32.024476+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972472024,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:14:32.024983+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972472024,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"} 2025-03-14T17:14:32.025122+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972472025,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:14:31.883Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"name\":\"Nikita Aggarwal\",\"email\":\"aggarwal.n@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:49:27.361Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"na151 Single Org activities causing Connection Pool Timeouts.\\n Pls refer to Feed Post for more details.\",\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\"],\"detectedTime\":[\"2025-03-14T16:49:10.004Z\",\"2025-03-14T16:49:00.000Z\"],\"originReference\":[\"\",\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\"],\"impactEndTime\":[\"\",\"2025-03-14T16:46:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}]}},\"requestId\":\"6ra7eq-nzydio-b90166-l9pwne-1741972470573\",\"client\":\"icc-ui\"}"} 2025-03-14T17:14:32.025128+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972472025,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T17:14:32.025222+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972472025,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T17:14:32.025309+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972472025,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:14:32.025448+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972472025,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:14:31.883Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"name\":\"Nikita Aggarwal\",\"email\":\"aggarwal.n@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:49:27.361Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"na151 Single Org activities causing Connection Pool Timeouts.\\n Pls refer to Feed Post for more details.\",\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\"],\"detectedTime\":[\"2025-03-14T16:49:10.004Z\",\"2025-03-14T16:49:00.000Z\"],\"originReference\":[\"\",\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\"],\"impactEndTime\":[\"\",\"2025-03-14T16:46:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}]}},\"requestId\":\"6ra7eq-nzydio-b90166-l9pwne-1741972470573\",\"client\":\"icc-ui\"}"} 2025-03-14T17:14:32.025452+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972472025,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-updated]"} 2025-03-14T17:14:32.025559+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972472025,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T17:14:31.883Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"name\":\"Nikita Aggarwal\",\"email\":\"aggarwal.n@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:49:27.361Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"na151 Single Org activities causing Connection Pool Timeouts.\\n Pls refer to Feed Post for more details.\",\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\"],\"detectedTime\":[\"2025-03-14T16:49:10.004Z\",\"2025-03-14T16:49:00.000Z\"],\"originReference\":[\"\",\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\"],\"impactEndTime\":[\"\",\"2025-03-14T16:46:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}]}},\"requestId\":\"6ra7eq-nzydio-b90166-l9pwne-1741972470573\",\"client\":\"icc-ui\"}"} 2025-03-14T17:14:32.170888+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972472170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796085248,\"uptime\":1792357.49,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24065080,\"nice\":13710,\"sys\":3687010,\"idle\":1758860800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24063140,\"nice\":13800,\"sys\":3695730,\"idle\":1758650930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59593}}}"} 2025-03-14T17:14:32.171002+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972472170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:14:32.218893+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972472218,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident update message to Slack."} 2025-03-14T17:14:32.218963+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972472218,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HTTU6YH0\",\"ts\":\"1741972472.149929\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741972472.149929\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U03NM0MKSNQ> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"pJo0q\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Description*:\\nna151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application . The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Detected Time*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin Reference URL*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact End Time*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"Rjv0z\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"rtue\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U03NM0MKSNQ\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"} 2025-03-14T17:15:32.170914+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972532170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796093440,\"uptime\":1792417.49,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24065650,\"nice\":13710,\"sys\":3687160,\"idle\":1758919830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24063740,\"nice\":13800,\"sys\":3695850,\"idle\":1758709960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6103,\"sum\":59589}}}"} 2025-03-14T17:15:32.170986+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972532170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:19:49.169531+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972789169,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:19:49.169945+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972789169,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'"} 2025-03-14T17:19:49.170061+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972789169,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:19:49.160Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"The incident is resolved. Impact was from 16:40 UTC to 16:46 UTC.\",\"sentAt\":\"2025-03-14T17:19:48.825Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"376f5e3b-cf01-4541-a677-4352dcb3b886\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"The incident is resolved. Impact was from 16:40 UTC to 16:46 UTC.\",\"sentAt\":\"2025-03-14T17:19:48.825Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"(From Fawkes)\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\n\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\n\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation.\",\"sentAt\":\"2025-03-14T17:16:53.500Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"vsys99-bryd9q-2gow7i-zowvaa-1741972788647\",\"client\":\"icc-ui\"}"} 2025-03-14T17:19:49.170064+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972789170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"} 2025-03-14T17:19:49.170116+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972789170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"} 2025-03-14T17:19:49.170225+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972789170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:19:49.170675+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972789170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:19:49.160Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"The incident is resolved. Impact was from 16:40 UTC to 16:46 UTC.\",\"sentAt\":\"2025-03-14T17:19:48.825Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"376f5e3b-cf01-4541-a677-4352dcb3b886\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"The incident is resolved. Impact was from 16:40 UTC to 16:46 UTC.\",\"sentAt\":\"2025-03-14T17:19:48.825Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"(From Fawkes)\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\n\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\n\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation.\",\"sentAt\":\"2025-03-14T17:16:53.500Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"vsys99-bryd9q-2gow7i-zowvaa-1741972788647\",\"client\":\"icc-ui\"}"} 2025-03-14T17:19:49.170676+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972789170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-internal-comms-request]"} 2025-03-14T17:19:49.170695+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972789170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-internal-comms-request]: {\"createdAt\":\"2025-03-14T17:19:49.160Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"The incident is resolved. Impact was from 16:40 UTC to 16:46 UTC.\",\"sentAt\":\"2025-03-14T17:19:48.825Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"376f5e3b-cf01-4541-a677-4352dcb3b886\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"The incident is resolved. Impact was from 16:40 UTC to 16:46 UTC.\",\"sentAt\":\"2025-03-14T17:19:48.825Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"(From Fawkes)\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\n\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\n\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation.\",\"sentAt\":\"2025-03-14T17:16:53.500Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"vsys99-bryd9q-2gow7i-zowvaa-1741972788647\",\"client\":\"icc-ui\"}"} 2025-03-14T17:19:49.378574+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741972789378,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/fgc-yaiv-mjs\",\"sentBySlackUserId\":\"U03NM0MKSNQ\",\"sentBy\":\"Nikita Aggarwal\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"duration\":\"6 minutes\",\"incidentCommander\":\"SiteReliability\",\"incidentCommanderSlackUserId\":\"\",\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"team\":\"Site Reliability\",\"content\":\"The incident is resolved. Impact was from 16:40 UTC to 16:46 UTC.\",\"sentAt\":\"2025-03-14T17:19:48.825Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]}"} 2025-03-14T17:22:55.251715+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972975251,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T17:22:55.252601+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741972975252,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"} 2025-03-14T17:23:36.608320+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973016608,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":427.737826,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T17:23:36.608425+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973016608,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:24:32.171027+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973072170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2795114496,\"uptime\":1792957.49,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24071400,\"nice\":13710,\"sys\":3688040,\"idle\":1759451390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24068840,\"nice\":13800,\"sys\":3696920,\"idle\":1759241790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6145,\"sum\":59585}}}"} 2025-03-14T17:24:32.171088+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973072171,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:07.925485+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107925,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:25:07.925785+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107925,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'"} 2025-03-14T17:25:07.925875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107925,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:25:07.544Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.925876+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107925,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T17:25:07.927821+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107925,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T17:25:07.927824+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:07.927834+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:25:07.544Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.927835+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-deleted]"} 2025-03-14T17:25:07.927836+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-deleted]"} 2025-03-14T17:25:07.927836+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:25:07.927837+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'"} 2025-03-14T17:25:07.927843+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:25:07.566Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":[],\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.927844+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T17:25:07.927844+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T17:25:07.927845+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:07.927849+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:25:07.566Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":[],\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.927850+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-created]"} 2025-03-14T17:25:07.927850+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-created]"} 2025-03-14T17:25:07.927850+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:25:07.927851+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'"} 2025-03-14T17:25:07.927856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:25:07.768Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.927856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T17:25:07.927856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T17:25:07.927856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:07.927874+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:25:07.768Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.927875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-deleted]"} 2025-03-14T17:25:07.927875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741973107927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-deleted]"} 2025-03-14T17:25:07.927875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:25:07.928232+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'"} 2025-03-14T17:25:07.928309+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:25:07.788Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":[],\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.928312+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T17:25:07.928356+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T17:25:07.928405+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:07.928478+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:25:07.788Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"modifiedAt\":\"2025-03-14T16:49:10.004Z\",\"createdBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"modifiedBy\":{\"id\":\"a6f7cbb0-913f-4a59-af8c-cd89db6b8cf2\",\"email\":\"fawkes@salesforce.com\",\"active\":true,\"name\":\"fawkes-platform\",\"firstName\":null,\"lastName\":null,\"profile\":\"service account\",\"gusUserId\":null,\"slackUserId\":null,\"createdBy\":\"icc@auth.qks2s\",\"modifiedBy\":\"icc@auth.qks2s\",\"createdAt\":\"2023-02-10T05:18:59.679Z\",\"modifiedAt\":\"2023-02-10T05:18:59.679Z\"},\"id\":\"3d6b46d9-110e-4052-ae54-255ef0f7d37f\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"eventObj\":[],\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.928494+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-created]"} 2025-03-14T17:25:07.928497+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-created]"} 2025-03-14T17:25:07.928545+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:25:07.928903+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='undefined'"} 2025-03-14T17:25:07.928981+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:25:07.577Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"name\":\"Nikita Aggarwal\",\"email\":\"aggarwal.n@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000XZbjIAG\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\",\"customerExperience\":\"Performance degredation\",\"immediateResolution\":\"The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"aarQuestions\":\"What was the cause of the org spiking in conn pool usage? How can we prevent this from causing impact to the whole pod?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"Connection Pool - Single Org\",\"closedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"createdBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T17:25:07.497Z\",\"modifiedAt\":\"2025-03-14T17:25:07.497Z\",\"id\":\"e42b0e55-7ed3-4b4e-9933-8f791b9693cf\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.928984+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"} 2025-03-14T17:25:07.929032+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107928,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"} 2025-03-14T17:25:07.929073+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107929,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:07.929154+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107929,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:25:07.577Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"name\":\"Nikita Aggarwal\",\"email\":\"aggarwal.n@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000XZbjIAG\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\",\"customerExperience\":\"Performance degredation\",\"immediateResolution\":\"The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"aarQuestions\":\"What was the cause of the org spiking in conn pool usage? How can we prevent this from causing impact to the whole pod?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"Connection Pool - Single Org\",\"closedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"createdBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T17:25:07.497Z\",\"modifiedAt\":\"2025-03-14T17:25:07.497Z\",\"id\":\"e42b0e55-7ed3-4b4e-9933-8f791b9693cf\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.929155+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107929,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-closed]"} 2025-03-14T17:25:07.929369+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107929,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident closed notification for [icc-incident-closed]: {\"createdAt\":\"2025-03-14T17:25:07.577Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"name\":\"Nikita Aggarwal\",\"email\":\"aggarwal.n@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"icc-73028060\"},\"subject\":\"na151 Single Org activities causing Connection Pool Timeouts\",\"description\":\"na151 Single Org activities causing Connection Pool Timeouts.\\n\\nFrom Fawkes automation:\\nDetection: The incident involved a spike in Connection Pool usage on pod na151, affecting the application na151-app2-23-ia4.ops.sfdc.net. The threshold of 10 was breached, peaking at 111 connections, but the issue has since resolved.\\nCausation: The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\\nRemediation: The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"detectedTime\":\"2025-03-14T16:49:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q39BDEKUM2SPWQ?utm_campaign=channel&utm_source=slack\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T16:40:00.000Z\",\"impactEndTime\":\"2025-03-14T16:46:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/fgc-yaiv-mjs\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-209-837-3241, pin: 504785962; \\nFind numbers in more regions on https://tel.meet/fgc-yaiv-mjs?pin=4487652521825, pin: 4487652521825\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T16:49:10.004Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000XZbjIAG\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"The spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\",\"customerExperience\":\"Performance degredation\",\"immediateResolution\":\"The incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"aarQuestions\":\"What was the cause of the org spiking in conn pool usage? How can we prevent this from causing impact to the whole pod?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"Connection Pool - Single Org\",\"closedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"createdBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T17:25:07.497Z\",\"modifiedAt\":\"2025-03-14T17:25:07.497Z\",\"id\":\"e42b0e55-7ed3-4b4e-9933-8f791b9693cf\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73028060\",\"caseRecordId\":\"500EE00001TtNhEYAV\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/laaJALTdwsz3\",\"engagedAt\":\"2025-03-14T16:49:20.593Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:18:42.116Z\"},\"requestId\":\"vdt6a-uylla-06ae4-fmuzne-1741973107041\",\"client\":\"icc-ui\"}"} 2025-03-14T17:25:07.937049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107936,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:25:07.937114+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'"} 2025-03-14T17:25:07.937173+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:25:07.918Z\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"responses\":[]}"} 2025-03-14T17:25:07.937177+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T17:25:07.937231+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T17:25:07.937362+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:07.937363+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:25:07.918Z\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"responses\":[]}"} 2025-03-14T17:25:07.937364+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-response]"} 2025-03-14T17:25:07.937367+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-response]"} 2025-03-14T17:25:07.937439+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:25:07.937533+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'"} 2025-03-14T17:25:07.937537+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:25:07.919Z\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"responses\":[]}"} 2025-03-14T17:25:07.937538+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T17:25:07.937562+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T17:25:07.937633+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:07.937634+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:25:07.919Z\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"responses\":[]}"} 2025-03-14T17:25:07.937634+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-response]"} 2025-03-14T17:25:07.937645+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741973107937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-response]"} 2025-03-14T17:25:08.105835+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973108105,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident closed message to Slack."} 2025-03-14T17:25:08.105838+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973108105,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HTTU6YH0\",\"ts\":\"1741973108.036059\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741973108.036059\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"IC6Wv\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Product Tag*:\\n\",\"verbatim\":true},{\"type\":\"mrkdwn\",\"text\":\"*Proximate Cause*:\\nThe spike in Connection Pool was attributed to a Single org impact, specifically affecting the organization ID 00Di0000000ivUT. No other metrics were impacted, and the issue was isolated to this org's activities.\",\"verbatim\":true},{\"type\":\"mrkdwn\",\"text\":\"*Customer Experience*:\\nPerformance degredation\",\"verbatim\":true},{\"type\":\"mrkdwn\",\"text\":\"*Immediate Resolution*:\\nThe incident was resolved without manual intervention. An auto-remediation by Fawkes restarted the application, and a CSP throttle was applied to mitigate the connection pool saturation. The issue is no longer ongoing, but monitoring is advised.\",\"verbatim\":true},{\"type\":\"mrkdwn\",\"text\":\"*AAR Questions*:\\nWhat was the cause of the org spiking in conn pool usage? How can we prevent this from causing impact to the whole pod?\",\"verbatim\":true}]}],\"color\":\"#009FE2\",\"fallback\":\"[no preview available]\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"QVx\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! \"},{\"type\":\"emoji\",\"name\":\"smile\",\"unicode\":\"1f604\"},{\"type\":\"emoji\",\"name\":\"+1\",\"unicode\":\"1f44d\"},{\"type\":\"text\",\"text\":\"\\nIn the meantime, here are the closing details:\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"} 2025-03-14T17:25:18.275884+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973118275,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:25:18.276033+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973118275,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='undefined'"} 2025-03-14T17:25:18.276037+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973118275,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:25:18.223Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"name\":\"Nikita Aggarwal\",\"email\":\"aggarwal.n@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"\"},\"caseRecordId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"prbNumber\":{\"sfid\":\"a4QEE00000067YH2AY\",\"valid\":true,\"gusIdentifier\":\"PRB-0027103\",\"value\":\"PRB-0027103\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5duEYAR\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T17:25:18.223Z\",\"recordId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"caseNumber\":\"\"}}"} 2025-03-14T17:25:18.276059+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973118276,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"} 2025-03-14T17:25:18.276130+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973118276,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"} 2025-03-14T17:25:18.276295+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973118276,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:18.276296+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973118276,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T17:25:18.223Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"name\":\"Nikita Aggarwal\",\"email\":\"aggarwal.n@salesforce.com\"},\"incident\":{\"id\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"slackChannel\":{\"id\":\"C08HTTU6YH0\",\"name\":\"\"},\"caseRecordId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"prbNumber\":{\"sfid\":\"a4QEE00000067YH2AY\",\"valid\":true,\"gusIdentifier\":\"PRB-0027103\",\"value\":\"PRB-0027103\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5duEYAR\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T17:25:18.223Z\",\"recordId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\",\"caseNumber\":\"\"}}"} 2025-03-14T17:25:18.276303+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973118276,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-prb-number-updated]"} 2025-03-14T17:25:18.276304+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741973118276,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-prb-number-updated]"} 2025-03-14T17:25:23.047928+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973123047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a882d5d7-0a16-46fc-bde3-904575912d38"} 2025-03-14T17:25:23.047963+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973123047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='undefined'"} 2025-03-14T17:25:23.047964+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973123047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\"}"} 2025-03-14T17:25:23.048044+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973123047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-14T17:25:23.048091+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973123048,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-14T17:25:23.048234+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973123048,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:25:23.048235+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973123048,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"locks\":[],\"incidentId\":\"a882d5d7-0a16-46fc-bde3-904575912d38\"}"} 2025-03-14T17:25:23.048236+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973123048,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-ctc-lock-response]"} 2025-03-14T17:25:23.048236+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741973123048,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-ctc-lock-response]"} 2025-03-14T17:27:32.170882+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973252170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2794868736,\"uptime\":1793137.49,\"totalMem\":4018159616,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24073130,\"nice\":13710,\"sys\":3688350,\"idle\":1759628830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24070140,\"nice\":13800,\"sys\":3697150,\"idle\":1759419140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6107,\"sum\":59602}}}"} 2025-03-14T17:27:32.171004+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973252170,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:31:32.174877+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973492174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2794651648,\"uptime\":1793377.49,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24075580,\"nice\":13710,\"sys\":3688740,\"idle\":1759865440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24072880,\"nice\":13800,\"sys\":3697500,\"idle\":1759655760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6112,\"sum\":59602}}}"} 2025-03-14T17:31:32.175008+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973492174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:33:32.174886+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973612174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2794680320,\"uptime\":1793497.49,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24076370,\"nice\":13710,\"sys\":3688910,\"idle\":1759983710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24073620,\"nice\":13800,\"sys\":3697710,\"idle\":1759774100,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6114,\"sum\":59604}}}"} 2025-03-14T17:33:32.174968+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973612174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:36:32.174832+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973792174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2799865856,\"uptime\":1793677.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24078040,\"nice\":13710,\"sys\":3689240,\"idle\":1760161100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24075040,\"nice\":13800,\"sys\":3697980,\"idle\":1759951730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6109,\"sum\":59609}}}"} 2025-03-14T17:36:32.175012+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973792174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:36:55.806507+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973815806,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006819,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T17:36:55.806518+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973815806,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:36:56.162206+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973816162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":355.543866,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T17:36:56.162265+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973816162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:36:56.223142+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741973816223,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":60.739966,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T17:36:56.223261+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741973816223,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:41:32.174863+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741974092174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797580288,\"uptime\":1793977.49,\"totalMem\":4018159616,\"loadavg\":[0.16,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24081380,\"nice\":13710,\"sys\":3689780,\"idle\":1760456440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24078040,\"nice\":13800,\"sys\":3698490,\"idle\":1760247510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6098,\"sum\":59605}}}"} 2025-03-14T17:41:32.175060+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741974092174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:42:32.174858+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741974152174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797309952,\"uptime\":1794037.49,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24081780,\"nice\":13710,\"sys\":3689890,\"idle\":1760515570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24078660,\"nice\":13800,\"sys\":3698580,\"idle\":1760306620,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6113,\"sum\":59597}}}"} 2025-03-14T17:42:32.174976+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741974152174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:43:32.174917+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741974212174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796851200,\"uptime\":1794097.49,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24082220,\"nice\":13710,\"sys\":3690010,\"idle\":1760574710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24079320,\"nice\":13800,\"sys\":3698700,\"idle\":1760365730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6126,\"sum\":59601}}}"} 2025-03-14T17:43:32.175007+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741974212174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:44:32.174946+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741974272174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797117440,\"uptime\":1794157.49,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24082730,\"nice\":13710,\"sys\":3690140,\"idle\":1760633800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24079910,\"nice\":13800,\"sys\":3698810,\"idle\":1760424880,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59602}}}"} 2025-03-14T17:44:32.175063+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741974272175,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:50:52.581326+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741974652581,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007463,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T17:50:52.581486+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741974652581,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T17:50:52.746837+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741974652746,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': 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{\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":292.020602,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:38:24.313158+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977504313,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:38:32.954263+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977512954,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":136.101476,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:38:32.954315+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977512954,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:43:32.178859+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977812178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2790940672,\"uptime\":1797697.49,\"totalMem\":4018159616,\"loadavg\":[0.15,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24118450,\"nice\":14080,\"sys\":3697430,\"idle\":1764117630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24116040,\"nice\":14220,\"sys\":3705360,\"idle\":1763908910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6117,\"sum\":59609}}}"} 2025-03-14T18:43:32.179007+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977812178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:48:32.178856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978112178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2802712576,\"uptime\":1797997.49,\"totalMem\":4018159616,\"loadavg\":[0.07,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24121760,\"nice\":14080,\"sys\":3697940,\"idle\":1764412590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24119230,\"nice\":14220,\"sys\":3705950,\"idle\":1764204110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6225,\"sum\":59547}}}"} 2025-03-14T18:48:32.178991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978112178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:49:52.066518+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978192066,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:49:52.066920+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978192066,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'"} 2025-03-14T18:49:52.067011+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192066,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:49:52.058Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"id\":\"3b3b9cc3-cdaf-4906-89f5-ae632f50f871\",\"serviceId\":\"PJ37K8D\",\"serviceName\":\"GUS: Platform Events Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PJ37K8D\",\"responderName\":\"Victor Hu\",\"responderId\":\"PUJ0MTO\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PUJ0MTO\",\"incidentNumber\":\"14012526\",\"incidentTitle\":\"Incident: Platfom events publish failures instance wide DEU124\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1MI40LBNB4IVJ\",\"success\":true,\"pageTimestamp\":\"2025-03-14T18:49:52.008Z\",\"pdData\":{\"incident\":{\"incident_number\":14012526,\"title\":\"Incident: Platfom events publish failures instance wide DEU124\",\"description\":\"Incident: Platfom events publish failures instance wide DEU124\",\"created_at\":\"2025-03-14T18:49:51Z\",\"updated_at\":\"2025-03-14T18:49:51Z\",\"status\":\"triggered\",\"incident_key\":\"ba2e5aa8defb4ac3a7f8a1b532b0b7f4\",\"service\":{\"id\":\"PJ37K8D\",\"type\":\"service_reference\",\"summary\":\"GUS: Platform Events Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PJ37K8D\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PJ37K8D\"},\"assignments\":[{\"at\":\"2025-03-14T18:49:51Z\",\"assignee\":{\"id\":\"PUJ0MTO\",\"type\":\"user_reference\",\"summary\":\"Victor Hu\",\"self\":\"https://api.pagerduty.com/users/PUJ0MTO\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUJ0MTO\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T18:49:51Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R64ONTBAXYHCEK75VCTOVUD3L2\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R64ONTBAXYHCEK75VCTOVUD3L2\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1MI40LBNB4IVJ/log_entries/R64ONTBAXYHCEK75VCTOVUD3L2\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PZ2K3OS\",\"type\":\"escalation_policy_reference\",\"summary\":\"Platform Events Escalation Policy\",\"self\":\"https://api.pagerduty.com/escalation_policies/PZ2K3OS\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PZ2K3OS\"},\"teams\":[{\"id\":\"PCERV3T\",\"type\":\"team_reference\",\"summary\":\"GUS: Platform Events\",\"self\":\"https://api.pagerduty.com/teams/PCERV3T\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PCERV3T\"}],\"impacted_services\":[{\"id\":\"PJ37K8D\",\"type\":\"service_reference\",\"summary\":\"GUS: Platform Events Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PJ37K8D\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PJ37K8D\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T18:59:51Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PJ37K8D\",\"type\":\"service_reference\",\"summary\":\"GUS: Platform Events Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PJ37K8D\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PJ37K8D\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1MI40LBNB4IVJ\",\"type\":\"incident\",\"summary\":\"[#14012526] Incident: Platfom events publish failures instance wide DEU124\",\"self\":\"https://api.pagerduty.com/incidents/Q1MI40LBNB4IVJ\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1MI40LBNB4IVJ\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \"}}},\"responderEmail\":\"vhu@salesforce.com\"}}"} 2025-03-14T18:49:52.067012+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192066,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"} 2025-03-14T18:49:52.067082+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"} 2025-03-14T18:49:52.067490+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978192067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:49:52.067497+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:49:52.058Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"id\":\"3b3b9cc3-cdaf-4906-89f5-ae632f50f871\",\"serviceId\":\"PJ37K8D\",\"serviceName\":\"GUS: Platform Events Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PJ37K8D\",\"responderName\":\"Victor Hu\",\"responderId\":\"PUJ0MTO\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PUJ0MTO\",\"incidentNumber\":\"14012526\",\"incidentTitle\":\"Incident: Platfom events publish failures instance wide DEU124\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1MI40LBNB4IVJ\",\"success\":true,\"pageTimestamp\":\"2025-03-14T18:49:52.008Z\",\"pdData\":{\"incident\":{\"incident_number\":14012526,\"title\":\"Incident: Platfom events publish failures instance wide DEU124\",\"description\":\"Incident: Platfom events publish failures instance wide DEU124\",\"created_at\":\"2025-03-14T18:49:51Z\",\"updated_at\":\"2025-03-14T18:49:51Z\",\"status\":\"triggered\",\"incident_key\":\"ba2e5aa8defb4ac3a7f8a1b532b0b7f4\",\"service\":{\"id\":\"PJ37K8D\",\"type\":\"service_reference\",\"summary\":\"GUS: Platform Events Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PJ37K8D\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PJ37K8D\"},\"assignments\":[{\"at\":\"2025-03-14T18:49:51Z\",\"assignee\":{\"id\":\"PUJ0MTO\",\"type\":\"user_reference\",\"summary\":\"Victor Hu\",\"self\":\"https://api.pagerduty.com/users/PUJ0MTO\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUJ0MTO\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T18:49:51Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R64ONTBAXYHCEK75VCTOVUD3L2\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R64ONTBAXYHCEK75VCTOVUD3L2\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1MI40LBNB4IVJ/log_entries/R64ONTBAXYHCEK75VCTOVUD3L2\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PZ2K3OS\",\"type\":\"escalation_policy_reference\",\"summary\":\"Platform Events Escalation Policy\",\"self\":\"https://api.pagerduty.com/escalation_policies/PZ2K3OS\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PZ2K3OS\"},\"teams\":[{\"id\":\"PCERV3T\",\"type\":\"team_reference\",\"summary\":\"GUS: Platform Events\",\"self\":\"https://api.pagerduty.com/teams/PCERV3T\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PCERV3T\"}],\"impacted_services\":[{\"id\":\"PJ37K8D\",\"type\":\"service_reference\",\"summary\":\"GUS: Platform Events Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PJ37K8D\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PJ37K8D\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T18:59:51Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PJ37K8D\",\"type\":\"service_reference\",\"summary\":\"GUS: Platform Events Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/PJ37K8D\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PJ37K8D\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1MI40LBNB4IVJ\",\"type\":\"incident\",\"summary\":\"[#14012526] Incident: Platfom events publish failures instance wide DEU124\",\"self\":\"https://api.pagerduty.com/incidents/Q1MI40LBNB4IVJ\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1MI40LBNB4IVJ\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \"}}},\"responderEmail\":\"vhu@salesforce.com\"}}"} 2025-03-14T18:49:52.067498+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-page-response]"} 2025-03-14T18:49:52.067499+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978192067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-page-response]"} 2025-03-14T18:49:52.123965+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978192123,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:49:52.124115+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'"} 2025-03-14T18:49:52.124136+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:49:52.114Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"users\":[\"WL32U7HNZ\"]}}"} 2025-03-14T18:49:52.124137+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"} 2025-03-14T18:49:52.126472+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"} 2025-03-14T18:49:52.126473+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:49:52.126475+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:49:52.114Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"users\":[\"WL32U7HNZ\"]}}"} 2025-03-14T18:49:52.126476+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-slack-channel-invite-users]"} 2025-03-14T18:49:52.126479+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T18:49:52.114Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"users\":[\"WL32U7HNZ\"]}}"} 2025-03-14T18:49:52.126480+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Could not invite incident commander from event"} 2025-03-14T18:49:52.126481+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192124,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Inviting Slack users"} 2025-03-14T18:49:52.419282+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978192419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"successfully invited WL32U7HNZ to channel C08HLMRV19U"} 2025-03-14T18:49:52.419287+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Inviting Slack bots"} 2025-03-14T18:49:52.419288+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978192419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T18:49:52.114Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"users\":[\"WL32U7HNZ\"]}}"} 2025-03-14T18:50:01.206541+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978201205,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:50:01.206545+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978201206,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"} 2025-03-14T18:50:01.206549+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978201206,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:50:00.731Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"name\":\"Shaun Levenson\",\"email\":\"slevenson@salesforce.com\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TplQSYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:50:00.731Z\",\"recordId\":\"500EE00001TplQSYAZ\",\"incidentId\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"caseNumber\":\"72988494\"},\"changes\":{}}"} 2025-03-14T18:50:01.206550+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978201206,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T18:50:01.206550+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978201206,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T18:50:01.206550+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978201206,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:50:01.206551+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978201206,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:50:00.731Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"name\":\"Shaun Levenson\",\"email\":\"slevenson@salesforce.com\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TplQSYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:50:00.731Z\",\"recordId\":\"500EE00001TplQSYAZ\",\"incidentId\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"caseNumber\":\"72988494\"},\"changes\":{}}"} 2025-03-14T18:50:01.206552+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978201206,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-gus-response]"} 2025-03-14T18:50:01.206552+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978201206,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T18:50:00.731Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"name\":\"Shaun Levenson\",\"email\":\"slevenson@salesforce.com\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TplQSYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:50:00.731Z\",\"recordId\":\"500EE00001TplQSYAZ\",\"incidentId\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"caseNumber\":\"72988494\"},\"changes\":{}}"} 2025-03-14T18:50:32.178825+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978232178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2801553408,\"uptime\":1798117.49,\"totalMem\":4018159616,\"loadavg\":[0.12,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24122620,\"nice\":14080,\"sys\":3698160,\"idle\":1764530850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24120020,\"nice\":14220,\"sys\":3706130,\"idle\":1764322430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6128,\"sum\":59604}}}"} 2025-03-14T18:50:32.178918+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978232178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:53:27.962035+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978407961,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008888,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:53:27.962127+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978407962,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:53:28.117735+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978408117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":155.482797,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:53:28.117807+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978408117,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:53:28.794736+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978408794,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":676.756175,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:53:28.794800+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978408794,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:53:33.375712+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978413375,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.013522,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:53:33.375805+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978413375,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:53:33.520315+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978413520,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":144.378687,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:53:33.520333+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978413520,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:53:33.585743+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978413585,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":65.269713,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:53:33.585760+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978413585,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:09.568680+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978509568,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:09.568966+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978509568,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'"} 2025-03-14T18:55:09.569038+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509568,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:09.560Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:52:24.470Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"5abeb897-70fb-77c3-a703-573ee02cc3e8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:55:09.569042+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509569,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:55:09.569112+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509569,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:55:09.569207+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978509569,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:09.569271+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509569,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:09.560Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:52:24.470Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"5abeb897-70fb-77c3-a703-573ee02cc3e8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:55:09.569272+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509569,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-deleted]"} 2025-03-14T18:55:09.569285+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978509569,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-deleted]"} 2025-03-14T18:55:09.589500+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978509589,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:09.589727+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978509589,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'"} 2025-03-14T18:55:09.589810+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509589,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:09.580Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:52:24.470Z\"},\"eventObj\":[],\"requestId\":\"5abeb897-70fb-77c3-a703-573ee02cc3e8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:55:09.589827+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509589,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:55:09.589894+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509589,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:55:09.589947+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978509589,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:09.590015+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509589,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:09.580Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:52:24.470Z\"},\"eventObj\":[],\"requestId\":\"5abeb897-70fb-77c3-a703-573ee02cc3e8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:55:09.590016+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509589,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-created]"} 2025-03-14T18:55:09.590018+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978509589,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-created]"} 2025-03-14T18:55:16.948174+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978516948,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:16.948286+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978516948,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"} 2025-03-14T18:55:16.948299+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978516948,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:16.898Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:55:16.898Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"} 2025-03-14T18:55:16.948370+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978516948,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T18:55:16.948406+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978516948,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T18:55:16.948535+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978516948,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:16.948572+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978516948,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:16.898Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:55:16.898Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"} 2025-03-14T18:55:16.948575+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978516948,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-gus-response]"} 2025-03-14T18:55:16.948575+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978516948,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T18:55:16.898Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:55:16.898Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"} 2025-03-14T18:55:32.481182+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978532481,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":16.794097,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:55:32.481210+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978532481,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:32.481284+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978532481,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.019594,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:55:32.481323+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978532481,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:32.622147+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978532622,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":140.699354,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:55:32.622172+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978532622,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:32.682899+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978532682,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":60.619395,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:55:32.682994+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978532682,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:41.165473+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978541165,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:41.165539+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978541165,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'"} 2025-03-14T18:55:41.165548+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541165,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:40.853Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"} 2025-03-14T18:55:41.165597+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541165,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"} 2025-03-14T18:55:41.165611+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541165,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"} 2025-03-14T18:55:41.165727+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978541165,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:41.165786+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541165,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:40.853Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"} 2025-03-14T18:55:41.165786+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541165,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"} 2025-03-14T18:55:41.165831+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978541165,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"} 2025-03-14T18:55:41.240319+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978541240,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:41.240433+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978541240,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"} 2025-03-14T18:55:41.240468+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541240,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:41.187Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:55:10.784Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"} 2025-03-14T18:55:41.240469+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541240,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"} 2025-03-14T18:55:41.240536+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541240,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"} 2025-03-14T18:55:41.242751+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978541240,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:55:41.242758+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541240,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:41.187Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:55:10.784Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"} 2025-03-14T18:55:41.242759+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541240,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-reminder-triggered]"} 2025-03-14T18:55:41.242759+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978541240,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T18:55:41.187Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:55:10.784Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"} 2025-03-14T18:56:20.316758+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978580316,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:56:20.316855+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978580316,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'"} 2025-03-14T18:56:20.316857+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580316,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:56:20.266Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"} 2025-03-14T18:56:20.316859+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580316,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"} 2025-03-14T18:56:20.316928+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580316,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"} 2025-03-14T18:56:20.317011+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978580316,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:56:20.317046+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580317,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:56:20.266Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"} 2025-03-14T18:56:20.317088+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580317,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"} 2025-03-14T18:56:20.317092+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978580317,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"} 2025-03-14T18:56:20.404330+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978580404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:56:20.404442+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978580404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"} 2025-03-14T18:56:20.404456+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:56:20.354Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:56:20.238Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"} 2025-03-14T18:56:20.404481+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"} 2025-03-14T18:56:20.404528+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"} 2025-03-14T18:56:20.404599+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978580404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:56:20.404620+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:56:20.354Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:56:20.238Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"} 2025-03-14T18:56:20.404623+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-reminder-triggered]"} 2025-03-14T18:56:20.404656+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978580404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T18:56:20.354Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:56:20.238Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"} 2025-03-14T18:57:32.178844+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978652178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2799063040,\"uptime\":1798537.49,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24126460,\"nice\":14080,\"sys\":3698880,\"idle\":1764945020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24123310,\"nice\":14220,\"sys\":3706730,\"idle\":1764737000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6102,\"sum\":59619}}}"} 2025-03-14T18:57:32.178917+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978652178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:58:12.383270+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978692383,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"successfully invited U050ZRLTR5Y to channel C08HLMRV19U"} 2025-03-14T18:58:12.383302+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978692383,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Inviting Slack bots"} 2025-03-14T18:58:12.383380+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978692383,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T18:58:12.033Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"users\":[\"U050ZRLTR5Y\"]}}"} 2025-03-14T18:59:03.926434+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978743926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006809,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:59:03.926535+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978743926,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T18:59:04.108390+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978744108,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":181.733521,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T18:59:04.108479+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978744108,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:04:01.646349+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979041646,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T19:04:01.646878+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979041646,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='undefined'"} 2025-03-14T19:04:01.646984+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979041646,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:01.089Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommander\":[{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"}],\"IncidentCommunicationsOfficer\":[null,{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"}],\"IncidentDocumentationOfficer\":[null,{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"}]},\"requestId\":\"bu8uh-v78k3-2meryq-qju088-1741979040343\",\"client\":\"icc-ui\"}"} 2025-03-14T19:04:01.647014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979041646,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"} 2025-03-14T19:04:01.647030+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979041647,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"} 2025-03-14T19:04:01.647133+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979041647,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:04:01.647253+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979041647,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:04:01.089Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - 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app[bolt.1] {"level":20,"time":1741979082253,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:42.237Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications 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user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard 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Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:05.894Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"s5upm-zdossg-08jh18-q9q31j-1741979081762\",\"client\":\"icc-ui\"}"} 2025-03-14T19:04:42.253687+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082253,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T19:04:42.253956+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082253,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T19:04:42.253957+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979082253,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:04:42.253966+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082253,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:04:42.237Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard 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Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard 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Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard 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Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:05.894Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"s5upm-zdossg-08jh18-q9q31j-1741979081762\",\"client\":\"icc-ui\"}"} 2025-03-14T19:04:42.253968+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082253,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-deleted]"} 2025-03-14T19:04:42.253968+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741979082253,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-deleted]"} 2025-03-14T19:04:42.271188+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979082271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T19:04:42.271532+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979082271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'"} 2025-03-14T19:04:42.271618+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:42.261Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:05.894Z\"},\"eventObj\":[],\"requestId\":\"s5upm-zdossg-08jh18-q9q31j-1741979081762\",\"client\":\"icc-ui\"}"} 2025-03-14T19:04:42.271619+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T19:04:42.271655+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T19:04:42.272270+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979082271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:04:42.272277+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:04:42.261Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:05.894Z\"},\"eventObj\":[],\"requestId\":\"s5upm-zdossg-08jh18-q9q31j-1741979081762\",\"client\":\"icc-ui\"}"} 2025-03-14T19:04:42.272278+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-created]"} 2025-03-14T19:04:42.272278+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741979082271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-created]"} 2025-03-14T19:04:42.327597+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979082327,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T19:04:42.327682+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979082327,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'"} 2025-03-14T19:04:42.327714+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082327,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:42.272Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"} 2025-03-14T19:04:42.327772+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082327,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T19:04:42.327801+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082327,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T19:04:42.327891+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979082327,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:04:42.327929+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082327,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:04:42.272Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"} 2025-03-14T19:04:42.327950+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979082327,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-response]"} 2025-03-14T19:04:42.327966+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741979082327,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-response]"} 2025-03-14T19:04:48.820862+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979088820,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T19:04:48.821009+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979088820,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"} 2025-03-14T19:04:48.821050+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979088821,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:48.284Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:48.284Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"} 2025-03-14T19:04:48.821099+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979088821,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T19:04:48.821171+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979088821,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T19:04:48.821276+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979088821,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:04:48.821285+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979088821,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:04:48.284Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:48.284Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"} 2025-03-14T19:04:48.821286+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979088821,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-gus-response]"} 2025-03-14T19:04:48.821329+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979088821,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T19:04:48.284Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:48.284Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"} 2025-03-14T19:05:32.182833+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979132182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798362624,\"uptime\":1799017.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24130690,\"nice\":14080,\"sys\":3699490,\"idle\":1765418570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24126970,\"nice\":14220,\"sys\":3707420,\"idle\":1765210680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6162,\"sum\":59597}}}"} 2025-03-14T19:05:32.182933+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979132182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:09:32.178854+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979372178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798379008,\"uptime\":1799257.49,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24132690,\"nice\":14080,\"sys\":3699860,\"idle\":1765655460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24128690,\"nice\":14220,\"sys\":3707770,\"idle\":1765447580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6105,\"sum\":59613}}}"} 2025-03-14T19:09:32.179009+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979372178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:10:32.178913+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979432178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798383104,\"uptime\":1799317.49,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24133210,\"nice\":14080,\"sys\":3699950,\"idle\":1765714600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24129130,\"nice\":14220,\"sys\":3707880,\"idle\":1765506730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6102,\"sum\":59598}}}"} 2025-03-14T19:10:32.179038+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979432178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:17:32.178893+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979852178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787893248,\"uptime\":1799737.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24137940,\"nice\":14080,\"sys\":3700760,\"idle\":1766128040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24133330,\"nice\":14220,\"sys\":3708680,\"idle\":1765920210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6103,\"sum\":59602}}}"} 2025-03-14T19:17:32.178977+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979852178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:21:32.178861+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980092178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788806656,\"uptime\":1799977.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24139870,\"nice\":14080,\"sys\":3701100,\"idle\":1766364790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24135610,\"nice\":14220,\"sys\":3709030,\"idle\":1766156920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6131,\"sum\":59602}}}"} 2025-03-14T19:21:32.178916+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980092178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:22:19.091834+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980139091,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T19:22:19.091942+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980139091,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='undefined'"} 2025-03-14T19:22:19.091943+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980139091,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[{\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"inactive\",\"externalId\":\"a8LEE00001BXhoy2AD\",\"incidentToCiId\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\"}],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"}"} 2025-03-14T19:22:19.091946+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980139091,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-14T19:22:19.092010+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980139091,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-14T19:22:19.092103+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980139092,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:22:19.092103+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980139092,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"locks\":[{\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"inactive\",\"externalId\":\"a8LEE00001BXhoy2AD\",\"incidentToCiId\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\"}],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"}"} 2025-03-14T19:22:19.092112+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980139092,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-ctc-lock-response]"} 2025-03-14T19:22:19.092115+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980139092,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-ctc-lock-response]"} 2025-03-14T19:29:41.886825+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980581886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008298,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T19:29:41.886970+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980581886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:29:42.073743+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980582073,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":186.670793,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T19:29:42.073805+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980582073,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:32:32.182870+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980752182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796187648,\"uptime\":1800637.5,\"totalMem\":4018159616,\"loadavg\":[0.15,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24145920,\"nice\":14080,\"sys\":3702020,\"idle\":1767015810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24141170,\"nice\":14220,\"sys\":3710050,\"idle\":1766807810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6104,\"sum\":59617}}}"} 2025-03-14T19:32:32.182995+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980752182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:32:56.931906+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980776931,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.012367,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T19:32:56.931951+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980776931,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:32:57.077458+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980777077,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":145.350171,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T19:32:57.077480+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980777077,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:32:57.135406+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980777135,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":57.803392,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T19:32:57.135433+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980777135,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:36:32.182982+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980992182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797268992,\"uptime\":1800877.5,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24148530,\"nice\":14080,\"sys\":3702410,\"idle\":1767252370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798862336,\"uptime\":1801177.5,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24151980,\"nice\":14080,\"sys\":3703080,\"idle\":1767547710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24147730,\"nice\":14220,\"sys\":3711010,\"idle\":1767339650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6112,\"sum\":59605}}}"} 2025-03-14T19:41:32.183059+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741981292183,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:41:47.835631+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741981307835,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":507.389515,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T19:41:47.835764+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741981307835,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:42:32.182992+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741981352182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798632960,\"uptime\":1801237.5,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24152600,\"nice\":14080,\"sys\":3703170,\"idle\":1767606790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24148200,\"nice\":14220,\"sys\":3711140,\"idle\":1767398680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6129,\"sum\":59594}}}"} 2025-03-14T19:42:32.183088+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741981352183,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:43:32.182992+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741981412182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798645248,\"uptime\":1801297.5,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24153280,\"nice\":14080,\"sys\":3703280,\"idle\":1767665880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24148630,\"nice\":14220,\"sys\":3711270,\"idle\":1767457700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6109,\"sum\":59602}}}"} 2025-03-14T19:43:32.183125+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741981412183,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T19:49:32.183274+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741981772182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829565952,\"uptime\":1801657.5,\"totalMem\":4018159616,\"loadavg\":[0.09,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24157270,\"nice\":14080,\"sys\":3704110,\"idle\":1768019280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986079534,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:01:19.672731+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986079672,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":137.656208,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:01:19.672796+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986079672,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:02:38.164091+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986158163,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":350.754335,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:02:38.164165+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986158164,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:03:32.186869+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986212186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847469568,\"uptime\":1806097.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24222990,\"nice\":14080,\"sys\":3712260,\"idle\":1772371130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24222960,\"nice\":14220,\"sys\":3720800,\"idle\":1772156350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6121,\"sum\":59611}}}"} 2025-03-14T21:03:32.186976+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986212186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:03:39.307207+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986219307,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T21:03:39.308171+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986219308,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"} 2025-03-14T21:05:32.186891+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986332186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848387072,\"uptime\":1806217.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24224480,\"nice\":14080,\"sys\":3712490,\"idle\":1772489400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24224410,\"nice\":14220,\"sys\":3720970,\"idle\":1772274640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59597}}}"} 2025-03-14T21:05:32.186993+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986332186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:10:28.643362+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986628643,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010342,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:10:28.643439+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986628643,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:10:28.791795+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986628791,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":148.182101,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:10:28.792000+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986628791,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:10:28.875297+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986628875,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":83.09236,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:10:28.875374+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986628875,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:10:28.875463+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986628875,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.012198,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:10:28.875500+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986628875,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:10:28.875959+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986628875,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"IncidentsApi::updateIncident, {\"incidentId\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"incidentData\":{\"status\":\"InProgress\"}}"} 2025-03-14T21:10:37.678632+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986637678,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":165.326794,\"method\":\"ShowIncidentAction\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:10:37.678730+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986637678,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:18:15.295863+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987095295,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T21:18:15.295940+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987095295,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='undefined'"} 2025-03-14T21:18:15.295979+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095295,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:15.245Z\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"responses\":[]}"} 2025-03-14T21:18:15.295980+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095295,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"} 2025-03-14T21:18:15.296064+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095296,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"} 2025-03-14T21:18:15.296172+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987095296,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:18:15.296173+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095296,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T21:18:15.245Z\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"responses\":[]}"} 2025-03-14T21:18:15.296173+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095296,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-response]"} 2025-03-14T21:18:15.296174+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741987095296,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-response]"} 2025-03-14T21:18:15.356267+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987095356,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T21:18:15.356361+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987095356,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='undefined'"} 2025-03-14T21:18:15.356387+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095356,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:15.245Z\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"responses\":[],\"cis\":[]}"} 2025-03-14T21:18:15.356447+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095356,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"} 2025-03-14T21:18:15.356498+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095356,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"} 2025-03-14T21:18:15.356626+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987095356,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:18:15.356627+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095356,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T21:18:15.245Z\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"responses\":[],\"cis\":[]}"} 2025-03-14T21:18:15.356627+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095356,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-export-success]"} 2025-03-14T21:18:15.356628+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741987095356,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-export-success]"} 2025-03-14T21:18:42.261798+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987122261,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T21:18:42.262705+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987122262,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"} 2025-03-14T21:24:32.186879+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987472186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836000768,\"uptime\":1807357.5,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24235130,\"nice\":14080,\"sys\":3714390,\"idle\":1773612780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24235470,\"nice\":14220,\"sys\":3722830,\"idle\":1773397740,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6118,\"sum\":59596}}}"} 2025-03-14T21:24:32.186990+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987472186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:26:32.186891+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987592186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835259392,\"uptime\":1807477.5,\"totalMem\":4018159616,\"loadavg\":[0.1,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24236050,\"nice\":14080,\"sys\":3714610,\"idle\":1773731190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24236660,\"nice\":14220,\"sys\":3723020,\"idle\":1773515910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6125,\"sum\":59593}}}"} 2025-03-14T21:26:32.187006+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987592186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:28:25.060958+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] [INFO] socket-mode:SocketModeClient:0 Reconnecting to Slack ... 2025-03-14T21:28:25.061013+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] [INFO] socket-mode:SocketModeClient:0 Going to establish a new connection to Slack ... 2025-03-14T21:28:25.300097+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] [INFO] socket-mode:SocketModeClient:0 Now connected to Slack 2025-03-14T21:28:44.305050+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987724304,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T21:28:44.306073+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987724305,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"} 2025-03-14T21:37:32.190872+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741988252190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836705280,\"uptime\":1808137.5,\"totalMem\":4018159616,\"loadavg\":[0.06,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24242720,\"nice\":14080,\"sys\":3715690,\"idle\":1774382070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24242860,\"nice\":14220,\"sys\":3724040,\"idle\":1774166580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6100,\"sum\":59612}}}"} 2025-03-14T21:37:32.190967+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988252190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:38:32.186865+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741988312186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836705280,\"uptime\":1808197.5,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24243490,\"nice\":14080,\"sys\":3715810,\"idle\":1774441220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831527936,\"uptime\":1809097.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24252460,\"nice\":14080,\"sys\":3717170,\"idle\":1775328080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24251780,\"nice\":14220,\"sys\":3725500,\"idle\":1775113220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59614}}}"} 2025-03-14T21:53:32.190980+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989212190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:53:49.342563+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989229342,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T21:53:49.344152+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989229343,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"} 2025-03-14T21:54:06.714037+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989246713,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006935,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:06.714151+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989246714,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:06.857324+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989246857,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":143.085883,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:06.857386+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989246857,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:06.915532+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989246915,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":58.011027,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:06.915587+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989246915,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:06.918453+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989246918,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006081,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:06.918463+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989246918,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:07.270985+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989247270,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":140.400771,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:07.271074+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989247271,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:07.361350+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989247361,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":158.197879,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:07.361496+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989247361,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:07.512915+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989247512,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007362,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:07.513038+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989247512,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:07.633161+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989247633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":120.029534,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:07.633232+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989247633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:07.686067+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989247685,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":52.722241,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:07.686137+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989247686,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:07.846918+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989247846,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":160.628604,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:07.847063+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989247847,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:08.175813+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989248175,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006159,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:08.175888+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989248175,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:08.314494+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989248314,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":138.479131,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:08.314543+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989248314,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:08.370159+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989248368,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":54.372907,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T21:54:08.370161+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989248369,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:54:32.190881+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989272190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831491072,\"uptime\":1809157.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24252960,\"nice\":14080,\"sys\":3717250,\"idle\":1775387200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24252410,\"nice\":14220,\"sys\":3725590,\"idle\":1775172270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6199,\"sum\":59569}}}"} 2025-03-14T21:54:32.190956+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989272190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T21:56:32.190863+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989392190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831011840,\"uptime\":1809277.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24253870,\"nice\":14080,\"sys\":3717410,\"idle\":1775505530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830815232,\"uptime\":1809637.5,\"totalMem\":4018159616,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24256860,\"nice\":14080,\"sys\":3717930,\"idle\":1775860530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24256460,\"nice\":14220,\"sys\":3726320,\"idle\":1775645860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59616}}}"} 2025-03-14T22:02:32.190962+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989752190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:04:32.190865+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989872190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830565376,\"uptime\":1809757.5,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24257780,\"nice\":14080,\"sys\":3718150,\"idle\":1775978910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24257450,\"nice\":14220,\"sys\":3726480,\"idle\":1775764190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6112,\"sum\":59614}}}"} 2025-03-14T22:04:32.191043+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989872191,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:05:32.190860+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989932190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833293312,\"uptime\":1809817.5,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24258140,\"nice\":14080,\"sys\":3718250,\"idle\":1776038120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833338368,\"uptime\":1809997.5,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24259940,\"nice\":14080,\"sys\":3718500,\"idle\":1776215540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24259530,\"nice\":14220,\"sys\":3726840,\"idle\":1776000940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6131,\"sum\":59604}}}"} 2025-03-14T22:08:32.190988+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990112190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:09:32.190856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990172190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833342464,\"uptime\":1810057.51,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24260600,\"nice\":14080,\"sys\":3718580,\"idle\":1776274730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24260200,\"nice\":14220,\"sys\":3726960,\"idle\":1776060100,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6110,\"sum\":59614}}}"} 2025-03-14T22:09:32.190994+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990172190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:11:48.924912+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990308924,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":746.663021,\"method\":\"CreateIncidentAction\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:11:48.924978+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990308924,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:12:55.651245+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990375651,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.029314,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:12:55.651295+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990375651,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:12:55.830554+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990375830,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":179.123771,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:12:55.830705+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990375830,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:13:22.669439+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990402669,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.012598,\"method\":\"BoltOptionsWithLocalCache.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:13:22.669604+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990402669,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:13:22.782110+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990402781,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":112.371225,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:13:22.782171+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990402782,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:13:22.783502+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990402783,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":1.220313,\"method\":\"GusTeamLookup.optionsListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:13:22.783506+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990402783,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:17.336747+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990457336,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"} 2025-03-14T22:14:17.337048+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990457336,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='undefined'"} 2025-03-14T22:14:17.337097+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990457337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:17.171Z\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"name\":\"Matias Bruchi\",\"email\":\"mbruchi@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WJNQ31J6A\",\"U03FTQ4JG4B\",\"WJRKNN294\",\"U02DZLQ85GB\",\"WJLJ877GV\",\"WP784VBCK\",\"WENLVEM1T\",\"U02FESK8REV\",\"WH1TAQ821\",\"W012KB1QR9P\",\"U039H44J24D\"],\"channels\":[\"C599RDWRF\"],\"inviteBots\":[\"U067SBXGGG6\"]},\"eventObj\":{\"isPrivateChannel\":true},\"requestId\":\"1def5194-e3d6-bd1d-838e-60a45a1165f6\",\"client\":\"icc-slack-app\"}"} 2025-03-14T22:14:17.337114+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990457337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"} 2025-03-14T22:14:17.337150+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990457337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"} 2025-03-14T22:14:17.337313+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990457337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:17.337314+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990457337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:17.171Z\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"name\":\"Matias Bruchi\",\"email\":\"mbruchi@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WJNQ31J6A\",\"U03FTQ4JG4B\",\"WJRKNN294\",\"U02DZLQ85GB\",\"WJLJ877GV\",\"WP784VBCK\",\"WENLVEM1T\",\"U02FESK8REV\",\"WH1TAQ821\",\"W012KB1QR9P\",\"U039H44J24D\"],\"channels\":[\"C599RDWRF\"],\"inviteBots\":[\"U067SBXGGG6\"]},\"eventObj\":{\"isPrivateChannel\":true},\"requestId\":\"1def5194-e3d6-bd1d-838e-60a45a1165f6\",\"client\":\"icc-slack-app\"}"} 2025-03-14T22:14:17.337315+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990457337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-created-without-slack-channel]"} 2025-03-14T22:14:17.337316+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990457337,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created-without-slack-channel]"} 2025-03-14T22:14:21.227084+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990461226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"successfully invited U067SBXGGG6 to channel C08J51MFR5X"} 2025-03-14T22:14:21.400326+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990461400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident invite message to channel:C599RDWRF"} 2025-03-14T22:14:21.400330+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990461400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C599RDWRF\",\"ts\":\"1741990461.333689\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741990461.333689\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@WJNQ31J6A> created a new Sev3 incident for team MS Incident Management: AWS Operational Issue in eu-west-1 and sa-east-1\\nClick to join private incident channel <#C08J51MFR5X> or contact <@WJNQ31J6A> to request an invitation to the channel.\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"Y0xv7\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"WJNQ31J6A\"},{\"type\":\"text\",\"text\":\" created a new Sev3 incident for team MS Incident Management: AWS Operational Issue in eu-west-1 and sa-east-1\\nClick to join private incident channel \"},{\"type\":\"channel\",\"channel_id\":\"C08J51MFR5X\"},{\"type\":\"text\",\"text\":\" or contact \"},{\"type\":\"user\",\"user_id\":\"WJNQ31J6A\"},{\"type\":\"text\",\"text\":\" to request an invitation to the channel.\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"} 2025-03-14T22:14:24.958916+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990464958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"} 2025-03-14T22:14:24.958919+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990464958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"} 2025-03-14T22:14:24.958920+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990464958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:24.941Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"ok\":true,\"id\":\"0d944b37-6513-4eb0-8ed1-3aa07273669e\",\"serviceId\":\"P47KWWP\",\"serviceName\":\"MS engage Incident commander\",\"customMessage\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\",\"incidentSubject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"incidentDescription\":\"\"}}"} 2025-03-14T22:14:24.958921+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990464958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T22:14:24.958922+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990464958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T22:14:24.958922+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990464958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:24.958926+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990464958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:24.941Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"ok\":true,\"id\":\"0d944b37-6513-4eb0-8ed1-3aa07273669e\",\"serviceId\":\"P47KWWP\",\"serviceName\":\"MS engage Incident commander\",\"customMessage\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\",\"incidentSubject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"incidentDescription\":\"\"}}"} 2025-03-14T22:14:24.958927+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990464958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-page-request]"} 2025-03-14T22:14:24.958927+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990464958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"} 2025-03-14T22:14:25.132892+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990465132,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"} 2025-03-14T22:14:25.132973+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990465132,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='undefined'"} 2025-03-14T22:14:25.132981+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465132,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:25.081Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"createdAt\":\"2025-03-14T22:14:19.373Z\",\"modifiedAt\":\"2025-03-14T22:14:24.226Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"}}"} 2025-03-14T22:14:25.132982+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465132,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"} 2025-03-14T22:14:25.133052+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465132,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"} 2025-03-14T22:14:25.133157+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990465133,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:25.133168+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465133,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:25.081Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"createdAt\":\"2025-03-14T22:14:19.373Z\",\"modifiedAt\":\"2025-03-14T22:14:24.226Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"}}"} 2025-03-14T22:14:25.133169+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465133,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-slack-channel-renamed]"} 2025-03-14T22:14:25.133169+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990465133,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-renamed]"} 2025-03-14T22:14:26.628002+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990466627,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006135,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:14:26.628192+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990466628,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:26.666391+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990466666,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":141.620752,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:14:26.666501+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990466666,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:26.749697+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990466749,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":121.406536,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:14:26.749766+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990466749,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:26.804298+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990466804,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":54.390365,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:14:26.804374+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990466804,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:32.190838+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990472190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835845120,\"uptime\":1810357.51,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24263310,\"nice\":14080,\"sys\":3719090,\"idle\":1776570310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24263260,\"nice\":14220,\"sys\":3727410,\"idle\":1776355720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6221,\"sum\":59542}}}"} 2025-03-14T22:14:32.190980+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990472190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:59.633003+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990499632,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"} 2025-03-14T22:14:59.633120+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990499633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"} 2025-03-14T22:14:59.633130+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990499633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:59.226Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuFmLYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:14:59.226Z\",\"recordId\":\"500EE00001TuFmLYAV\",\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"caseNumber\":\"73035496\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"} 2025-03-14T22:14:59.633147+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990499633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T22:14:59.633220+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990499633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T22:14:59.633331+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990499633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:14:59.633331+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990499633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:59.226Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuFmLYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:14:59.226Z\",\"recordId\":\"500EE00001TuFmLYAV\",\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"caseNumber\":\"73035496\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"} 2025-03-14T22:14:59.633332+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990499633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-gus-response]"} 2025-03-14T22:14:59.633335+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990499633,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T22:14:59.226Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuFmLYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:14:59.226Z\",\"recordId\":\"500EE00001TuFmLYAV\",\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"caseNumber\":\"73035496\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"} 2025-03-14T22:18:54.255454+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990734255,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T22:18:54.256348+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990734256,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"} 2025-03-14T22:28:43.429250+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991323429,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006162,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:43.429317+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991323429,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:43.448331+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991323448,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006619,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:43.448400+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991323448,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:43.527245+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991323527,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006331,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:43.527294+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991323527,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:43.591284+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991323591,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":161.867389,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:43.591335+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991323591,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:43.596216+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991323596,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":147.779631,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:43.596252+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991323596,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:43.657324+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991323657,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":65.873421,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:43.657326+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991323657,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:43.660100+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991323660,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":132.723499,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:43.660105+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991323660,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:43.663140+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991323663,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":66.784473,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:43.663141+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991323663,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:44.886339+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991324886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006569,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:44.886495+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991324886,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:44.999457+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991324999,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":112.852724,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:44.999525+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991324999,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:45.055731+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991325055,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":56.047166,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:45.055794+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991325055,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:45.090049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991325089,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005987,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:45.090129+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991325090,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:46.383873+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991326383,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007246,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:46.383919+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991326383,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:46.426848+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991326426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":127.666539,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:46.426962+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991326426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:46.482478+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991326482,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":55.414907,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:46.482508+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991326482,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:46.510579+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] 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{\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":52.260578,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:46.563028+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991326562,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:47.833216+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991327833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":300.191021,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:47.833322+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991327833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:47.881468+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991327881,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":304.839287,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:47.881537+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991327881,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:47.956207+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991327956,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":413.186949,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:47.956302+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991327956,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:49.392162+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] 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{\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006384,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:49.494000+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991329493,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:49.609932+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991329609,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":115.812356,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:49.609961+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991329609,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:50.592609+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991330592,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":52.652771,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:50.592662+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991330592,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:50.657194+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991330657,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":308.655692,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:50.657285+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991330657,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:51.786578+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991331786,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":119.849285,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:51.786619+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991331786,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:51.836734+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991331836,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":50.009719,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:51.836748+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991331836,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:51.927895+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991331927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005986,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:51.928034+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991331927,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:51.965844+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991331965,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":285.023442,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:51.965873+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991331965,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:54.057536+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991334057,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":113.845798,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:54.057626+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991334057,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:54.124510+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] 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e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991334153,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:54.209004+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991334208,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":56.402971,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:54.209076+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991334209,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 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topic 'metrics'"} 2025-03-14T22:28:55.354087+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991335353,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":58.815253,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:55.354176+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991335354,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:55.447269+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] 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2025-03-14T22:28:56.880393+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991336880,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:57.042434+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991337042,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":277.236733,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:57.042534+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991337042,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:58.000520+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991338000,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":273.594363,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T22:28:58.000608+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991338000,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:28:58.154066+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] 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e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991358835,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T22:29:18.929564+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991358929,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"C08HDBF5E3Z\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}"} 2025-03-14T22:29:18.929587+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991358929,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 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topic 'metrics'"} 2025-03-14T23:52:07.775910+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996327775,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":209.277697,\"method\":\"IncidentCommand.commandListener\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T23:52:07.775991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996327775,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T23:56:17.855602+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996577855,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer 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2025-03-14T23:56:17.855758+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996577855,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-14T23:56:18.005807+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996578005,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":149.451461,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-14T23:56:18.005809+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996578005,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 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{"level":20,"time":1741996578072,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"IncidentsApi::resolveIncident, {\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"resolveIncidentData\":{\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"servicesImpacted\":[],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"usdResources\":[]}}"} 2025-03-14T23:56:32.195049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996592194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': 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{"level":30,"time":1741997792198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-15T00:18:32.198831+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997912198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820988928,\"uptime\":1817797.51,\"totalMem\":4018159616,\"loadavg\":[0.32,0.51,0.27],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24418800,\"nice\":14100,\"sys\":3752990,\"idle\":1783793600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997972198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836844544,\"uptime\":1817857.51,\"totalMem\":4018159616,\"loadavg\":[0.15,0.43,0.25],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24419180,\"nice\":14100,\"sys\":3753090,\"idle\":1783852740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24425850,\"nice\":14260,\"sys\":3763150,\"idle\":1783631990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6129,\"sum\":59599}}}"} 2025-03-15T00:19:32.198928+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997972198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-15T00:20:27.759289+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998027759,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":28.351657,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-15T00:20:27.759401+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998027759,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-15T00:20:27.759469+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998027759,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.025335,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-15T00:20:27.759529+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998027759,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-15T00:20:27.900201+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998027900,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":140.552607,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-15T00:20:27.900212+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998027900,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-15T00:20:27.966790+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998027966,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":66.486106,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-15T00:20:27.966807+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998027966,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-15T00:20:27.967365+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998027967,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"IncidentsApi::resolveIncident, {\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"resolveIncidentData\":{\"category\":\"Application\",\"rootCause\":\"Configuration\",\"origin\":\"CustomerInternal\",\"originReference\":\"NA\",\"impact\":[\"FeatureDegradation\"],\"servicesImpacted\":[],\"impactStartTime\":\"2025-03-14T21:53:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"detectedTime\":\"2025-03-14T21:53:00.000Z\",\"usdResources\":[]}}"} 2025-03-15T00:20:44.523990+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] 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{\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.026175,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-15T00:20:44.524192+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998044524,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-15T00:20:44.639026+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998044638,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":114.712252,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"} 2025-03-15T00:20:44.639053+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998044639,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"} 2025-03-15T00:24:19.210056+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998259209,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"} 2025-03-15T00:24:19.210997+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998259210,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"} 2025-03-15T00:27:32.202861+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998452202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': 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