2025-03-14T18:02:32.174887+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741975352174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2800328704,\"uptime\":1795237.49,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24094710,\"nice\":14080,\"sys\":3692840,\"idle\":1761694410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24093400,\"nice\":14220,\"sys\":3701010,\"idle\":1761485170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6133,\"sum\":59588}}}"}
2025-03-14T18:02:32.174995+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741975352174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:03:03.558742+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741975383558,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T18:03:03.559776+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741975383559,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T18:04:32.174913+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741975472174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2799943680,\"uptime\":1795357.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24095680,\"nice\":14080,\"sys\":3693010,\"idle\":1761812690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24094410,\"nice\":14220,\"sys\":3701210,\"idle\":1761603380,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6103,\"sum\":59594}}}"}
2025-03-14T18:04:32.175064+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741975472175,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:09:15.763196+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741975755763,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006211,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:09:15.763241+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741975755763,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:09:15.917835+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741975755917,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":154.446111,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:09:15.917975+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741975755917,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:09:15.924845+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":50,"time":1741975755924,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"[RestApiHelper.request] Request failed with status code 404"}
2025-03-14T18:09:15.925347+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741975755925,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0,\"method\":\"CG2A365BK\",\"path\":\"U02Q288NF7W\",\"statusCode\":1}}"}
2025-03-14T18:09:15.925421+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741975755925,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:09:32.178868+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741975772178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2799190016,\"uptime\":1795657.49,\"totalMem\":4018159616,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24098780,\"nice\":14080,\"sys\":3693560,\"idle\":1762108230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24097690,\"nice\":14220,\"sys\":3701730,\"idle\":1761898960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6121,\"sum\":59595}}}"}
2025-03-14T18:09:32.178972+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741975772178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:13:32.178869+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976012178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798714880,\"uptime\":1795897.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24101050,\"nice\":14080,\"sys\":3694030,\"idle\":1762344700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24100010,\"nice\":14220,\"sys\":3702160,\"idle\":1762135300,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6109,\"sum\":59586}}}"}
2025-03-14T18:13:32.178965+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976012178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:16:32.178885+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976192178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787201024,\"uptime\":1796077.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24102670,\"nice\":14080,\"sys\":3694390,\"idle\":1762521860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24101770,\"nice\":14220,\"sys\":3702490,\"idle\":1762312420,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59603}}}"}
2025-03-14T18:16:32.178982+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976192178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.818163+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976216818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.818480+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976216818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'"}
2025-03-14T18:16:56.818541+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:56.805Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.818555+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T18:16:56.818641+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T18:16:56.818735+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976216818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.818791+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:16:56.805Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.818804+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-deleted]"}
2025-03-14T18:16:56.818826+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741976216818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-deleted]"}
2025-03-14T18:16:56.837775+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976216837,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.837985+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976216837,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'"}
2025-03-14T18:16:56.838052+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216838,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:56.828Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":[],\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.838066+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216838,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T18:16:56.838103+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216838,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T18:16:56.838177+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976216838,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.838219+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216838,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:16:56.828Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":[],\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.838220+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216838,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-created]"}
2025-03-14T18:16:56.838238+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741976216838,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-created]"}
2025-03-14T18:16:56.895929+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976216895,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.896013+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976216895,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'"}
2025-03-14T18:16:56.896014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216895,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:56.838Z\",\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"responses\":[]}"}
2025-03-14T18:16:56.896025+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216896,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T18:16:56.896066+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216896,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T18:16:56.896128+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976216896,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.896174+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216896,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:16:56.838Z\",\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"responses\":[]}"}
2025-03-14T18:16:56.896175+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976216896,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-response]"}
2025-03-14T18:16:56.896186+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741976216896,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-response]"}
2025-03-14T18:17:32.178850+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976252178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2789011456,\"uptime\":1796137.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24103290,\"nice\":14080,\"sys\":3694530,\"idle\":1762581050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24102530,\"nice\":14220,\"sys\":3702580,\"idle\":1762371510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6134,\"sum\":59597}}}"}
2025-03-14T18:17:32.178971+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976252178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:21:32.178872+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976492178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788478976,\"uptime\":1796377.49,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24105570,\"nice\":14080,\"sys\":3695020,\"idle\":1762817480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24104670,\"nice\":14220,\"sys\":3703050,\"idle\":1762608220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59606}}}"}
2025-03-14T18:21:32.179020+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976492178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:23:32.178886+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741976612178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787082240,\"uptime\":1796497.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24106380,\"nice\":14080,\"sys\":3695250,\"idle\":1762935800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24105450,\"nice\":14220,\"sys\":3703290,\"idle\":1762726460,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6116,\"sum\":59606}}}"}
2025-03-14T18:23:32.178947+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741976612178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:32:32.178891+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977152178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2790137856,\"uptime\":1797037.49,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24111970,\"nice\":14080,\"sys\":3696220,\"idle\":1763467630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24110040,\"nice\":14220,\"sys\":3704170,\"idle\":1763258620,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6109,\"sum\":59598}}}"}
2025-03-14T18:32:32.179019+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977152178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:33:09.353216+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977189353,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T18:33:09.354282+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977189354,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T18:33:30.986637+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977210985,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.017284,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:33:30.986654+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977210986,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:33:31.162111+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977211161,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":175.272553,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:33:31.162171+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977211162,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:33:31.747138+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":50,"time":1741977211747,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"[RestApiHelper.request] Request failed with status code 500"}
2025-03-14T18:33:31.747382+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":50,"time":1741977211747,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Uh oh. 500 Internal Server Error error from icc-rest (GET /teams/undefined/config): Request failed with status code 500 - invalid input syntax for type uuid: \"undefined\". Better alert the ICC team at the <https://salesforce-internal.slack.com/archives/C02JZG9U6JK|#icc-support> channel!"}
2025-03-14T18:33:31.981455+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977211981,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":819.105358,\"method\":\"CreateIncidentAction\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:33:31.981554+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977211981,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:33:32.178888+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977212178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2790215680,\"uptime\":1797097.49,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24112380,\"nice\":14080,\"sys\":3696350,\"idle\":1763526660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24110540,\"nice\":14220,\"sys\":3704260,\"idle\":1763317690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6126,\"sum\":59584}}}"}
2025-03-14T18:33:32.179025+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977212178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:37:32.178921+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977452178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2789777408,\"uptime\":1797337.49,\"totalMem\":4018159616,\"loadavg\":[0.38,0.13,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24114580,\"nice\":14080,\"sys\":3696810,\"idle\":1763762970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24112760,\"nice\":14220,\"sys\":3704740,\"idle\":1763554110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59600}}}"}
2025-03-14T18:37:32.179040+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977452178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:38:23.829037+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977503828,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006567,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:38:23.829051+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977503828,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:38:24.020767+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977504020,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":191.587918,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:38:24.020849+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977504020,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:38:32.697954+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977512697,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":299.138027,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:38:32.698032+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977512697,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:38:32.817898+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977512817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.027557,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:38:32.817983+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977512817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:41:06.125997+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":50,"time":1741977666125,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"[RestApiHelper.request] Request failed with status code 500"}
2025-03-14T18:41:06.126002+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":50,"time":1741977666125,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Uh oh. 500 Internal Server Error error from icc-rest (GET /teams/undefined/config): Request failed with status code 500 - invalid input syntax for type uuid: \"undefined\". Better alert the ICC team at the <https://salesforce-internal.slack.com/archives/C02JZG9U6JK|#icc-support> channel!"}
2025-03-14T18:41:06.324103+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977666323,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":763.281399,\"method\":\"CreateIncidentAction\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:41:06.324167+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977666324,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:41:38.729315+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977698729,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007777,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:41:38.729386+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977698729,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:41:38.915760+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741977698914,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":184.705389,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:41:38.915763+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741977698914,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:51:32.178805+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978292178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2801352704,\"uptime\":1798177.49,\"totalMem\":4018159616,\"loadavg\":[0.04,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24123260,\"nice\":14080,\"sys\":3698280,\"idle\":1764590040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24120390,\"nice\":14220,\"sys\":3706200,\"idle\":1764381660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59617}}}"}
2025-03-14T18:51:32.178971+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978292178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:52:20.718237+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978340718,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:52:20.718519+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978340718,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='undefined'"}
2025-03-14T18:52:20.718621+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978340718,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:52:20.361Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommander\":[{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"}]},\"requestId\":\"929de14a-7c3a-fcb4-a0a7-40bcb34dedff\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:52:20.718625+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978340718,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T18:52:20.718658+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978340718,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T18:52:20.718724+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978340718,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:52:20.718798+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978340718,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:52:20.361Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommander\":[{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"}]},\"requestId\":\"929de14a-7c3a-fcb4-a0a7-40bcb34dedff\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:52:20.718799+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978340718,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-roles-updated]"}
2025-03-14T18:52:20.718984+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978340718,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident role update notification for [icc-role-updated]: {\"createdAt\":\"2025-03-14T18:52:20.361Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommander\":[{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"}]},\"requestId\":\"929de14a-7c3a-fcb4-a0a7-40bcb34dedff\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:52:20.934721+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978340934,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HLMRV19U\",\"ts\":\"1741978340.837699\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741978340.837699\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U03NM0MKSNQ> has updated incident management role(s).\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"cQzjY\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Incident Commander:*\\n<@U03NM0MKSNQ> to <@U02NP5RGQQ7>\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"WDgW3\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-roles\",\"text\":{\"type\":\"plain_text\",\"text\":\"Roles\",\"emoji\":true},\"style\":\"primary\",\"value\":\"view_all_roles\"}]},{\"type\":\"section\",\"block_id\":\"GA6xA\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"_If you're not familiar with the responsibilities of these roles, check out the <https://confluence.internal.salesforce.com/display/PETOOLS/ICC+Overview|IMS Roles> info in our docs._\",\"verbatim\":false}]}],\"color\":\"#009FE2\",\"fallback\":\"{\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T18:46:05.215Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:52:20.164Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\\\",\\\"email\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Nikita Aggarwal\\\",\\\"firstName\\\":\\\"Nikita\\\",\\\"lastName\\\":\\\"Aggarwal\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000007E8JRYA0\\\",\\\"slackUserId\\\":\\\"U03NM0MKSNQ\\\",\\\"createdBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"modifiedBy\\\":\\\"aggarwal.n@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-08-01T22:10:34.305Z\\\",\\\"modifiedAt\\\":\\\"2022-08-01T22:10:34.305Z\\\"},\\\"id\\\":\\\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\\\",\\\"email\\\":\\\"dominick.blue@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Dominick Blue\\\",\\\"firstName\\\":\\\"Dominick\\\",\\\"lastName\\\":\\\"Blue\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000002OJOXYA4\\\",\\\"slackUserId\\\":\\\"U02NP5RGQQ7\\\",\\\"createdBy\\\":\\\"icc@aloha.sso\\\",\\\"modifiedBy\\\":\\\"dominick.blue@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-03-02T00:02:26.122Z\\\",\\\"modifiedAt\\\":\\\"2022-03-02T00:02:29.631Z\\\"},\\\"externalGusId\\\":null}]}\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"LyLg2\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U03NM0MKSNQ\"},{\"type\":\"text\",\"text\":\" has updated incident management role(s).\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}
2025-03-14T18:52:24.520742+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978344520,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:52:24.520820+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978344520,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"}
2025-03-14T18:52:24.520874+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978344520,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:52:24.470Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:52:24.470Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:52:24.520876+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978344520,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:52:24.520939+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978344520,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:52:24.521049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978344520,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:52:24.521051+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978344521,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:52:24.470Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:52:24.470Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:52:24.521052+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978344521,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-gus-response]"}
2025-03-14T18:52:24.521076+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978344521,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T18:52:24.470Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:52:24.470Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:54:32.178820+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978472178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2800193536,\"uptime\":1798357.49,\"totalMem\":4018159616,\"loadavg\":[0.01,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24124570,\"nice\":14080,\"sys\":3698570,\"idle\":1764767630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24121930,\"nice\":14220,\"sys\":3706450,\"idle\":1764559300,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6131,\"sum\":59604}}}"}
2025-03-14T18:54:32.178945+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978472178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:04.388312+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978504388,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.015906,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:04.388386+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978504388,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:04.547803+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978504547,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":159.261068,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:04.547853+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978504547,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:04.548012+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978504547,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.087812,\"method\":\"BoltCommand.parseSubcommandMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:04.548054+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978504548,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:04.617075+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978504616,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":68.872026,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:04.617105+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978504617,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:04.617176+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978504617,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005925,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:04.617216+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978504617,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:04.617428+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978504617,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.133327,\"method\":\"BoltCommand.ackFirstMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:04.617446+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978504617,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:09.941166+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978509941,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:09.941306+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978509941,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'"}
2025-03-14T18:55:09.941398+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509941,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:09.890Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"}
2025-03-14T18:55:09.941401+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509941,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T18:55:09.941446+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509941,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T18:55:09.941571+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978509941,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:09.941582+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509941,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:09.890Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"}
2025-03-14T18:55:09.941583+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978509941,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-response]"}
2025-03-14T18:55:09.941585+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978509941,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-response]"}
2025-03-14T18:55:10.249619+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510249,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:10.249827+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510249,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='undefined'"}
2025-03-14T18:55:10.249833+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510249,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:10.241Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:52:24.470Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TtcuuYAB\",\"sfid\":\"aCqEE000000C0U50AK\"}],\"requestId\":\"5abeb897-70fb-77c3-a703-573ee02cc3e8\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:55:10.249844+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510249,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T18:55:10.249904+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510249,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T18:55:10.249996+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510249,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:10.250054+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510249,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:10.241Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:52:24.470Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TtcuuYAB\",\"sfid\":\"aCqEE000000C0U50AK\"}],\"requestId\":\"5abeb897-70fb-77c3-a703-573ee02cc3e8\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:55:10.250058+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-request]"}
2025-03-14T18:55:10.250058+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-request]"}
2025-03-14T18:55:10.250132+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:10.250453+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}
2025-03-14T18:55:10.250538+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:10.039Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:52:24.470Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T18:43:54.000Z\",\"2025-03-14T18:43:00.000Z\"],\"severity\":[\"Sev2\",\"Sev1\"],\"impactStartTime\":[\"2025-03-14T18:46:05.215Z\",\"2025-03-14T18:46:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}]}},\"requestId\":\"5abeb897-70fb-77c3-a703-573ee02cc3e8\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:55:10.250542+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:55:10.250564+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:55:10.250641+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:10.250718+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:10.039Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:52:24.470Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T18:43:54.000Z\",\"2025-03-14T18:43:00.000Z\"],\"severity\":[\"Sev2\",\"Sev1\"],\"impactStartTime\":[\"2025-03-14T18:46:05.215Z\",\"2025-03-14T18:46:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}]}},\"requestId\":\"5abeb897-70fb-77c3-a703-573ee02cc3e8\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:55:10.250718+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-updated]"}
2025-03-14T18:55:10.250797+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510250,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T18:55:10.039Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:52:24.470Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T18:43:54.000Z\",\"2025-03-14T18:43:00.000Z\"],\"severity\":[\"Sev2\",\"Sev1\"],\"impactStartTime\":[\"2025-03-14T18:46:05.215Z\",\"2025-03-14T18:46:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}]}},\"requestId\":\"5abeb897-70fb-77c3-a703-573ee02cc3e8\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:55:10.291945+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510291,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:10.292017+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510291,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='undefined'"}
2025-03-14T18:55:10.292019+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510291,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"timestamp\":\"2025-03-14T18:55:10.242Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T18:55:10.292020+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510291,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T18:55:10.292051+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510292,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T18:55:10.292200+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510292,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:10.292203+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510292,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"timestamp\":\"2025-03-14T18:55:10.242Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T18:55:10.292203+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510292,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-report-generic-data]"}
2025-03-14T18:55:10.292204+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978510292,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-report-generic-data]"}
2025-03-14T18:55:10.454265+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978510454,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident update message to Slack."}
2025-03-14T18:55:10.454342+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978510454,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HLMRV19U\",\"ts\":\"1741978510.376619\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741978510.376619\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U02NP5RGQQ7> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"jalEV\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Detected Time*:\\n<!date^1741977780^{date_num} at {time_long} UTC|2025-03-14  6:43 PM  UTC>\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Severity*:\\nSev1\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n<!date^1741977960^{date_num} at {time_long} UTC|2025-03-14  6:46 PM  UTC>\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"isKWv\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"ShFD+\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U02NP5RGQQ7\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}
2025-03-14T18:55:23.803517+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978523803,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.012603,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:23.803596+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978523803,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:23.953342+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978523953,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":149.671587,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:23.953365+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978523953,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:23.953443+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978523953,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.036499,\"method\":\"BoltCommand.parseSubcommandMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:23.953490+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978523953,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:24.027108+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978524027,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":73.524501,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:24.027129+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978524027,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:24.027182+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978524027,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.004466,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:24.027216+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978524027,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:24.027504+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978524027,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.20831,\"method\":\"BoltCommand.ackFirstMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:24.027531+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978524027,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:24.201718+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978524201,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":174.089145,\"method\":\"OnCallCommand.commandListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:24.201754+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978524201,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:32.876185+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978532876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:32.876446+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978532876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}
2025-03-14T18:55:32.876472+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978532876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:32.865Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"ok\":true,\"id\":\"36a859c7-d630-4c01-86e7-be751a02926e\",\"serviceId\":\"POTKQ6M\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"requestId\":\"dd16ab58-f9c8-c271-0926-0787f293d69d\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:55:32.876472+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978532876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:55:32.876539+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978532876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:55:32.877279+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978532876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:32.877280+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978532876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:32.865Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"ok\":true,\"id\":\"36a859c7-d630-4c01-86e7-be751a02926e\",\"serviceId\":\"POTKQ6M\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"requestId\":\"dd16ab58-f9c8-c271-0926-0787f293d69d\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:55:32.877281+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978532876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-page-request]"}
2025-03-14T18:55:32.877281+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978532876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}
2025-03-14T18:55:33.626381+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978533626,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:33.626928+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978533626,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'"}
2025-03-14T18:55:33.627048+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533626,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:33.618Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"id\":\"36a859c7-d630-4c01-86e7-be751a02926e\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Jason Tatem\",\"responderId\":\"PXGBKW2\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PXGBKW2\",\"incidentNumber\":\"14012562\",\"incidentTitle\":\"Incident: Platfom events publish failures instance wide DEU124\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q11711XUGMZG72\",\"success\":true,\"pageTimestamp\":\"2025-03-14T18:55:33.561Z\",\"pdData\":{\"incident\":{\"incident_number\":14012562,\"title\":\"Incident: Platfom events publish failures instance wide DEU124\",\"description\":\"Incident: Platfom events publish failures instance wide DEU124\",\"created_at\":\"2025-03-14T18:55:33Z\",\"updated_at\":\"2025-03-14T18:55:33Z\",\"status\":\"triggered\",\"incident_key\":\"ab163b121e9242a6a2e57bc9b388efb7\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PRL388T\",\"type\":\"user_reference\",\"summary\":\"Morgan Collins\",\"self\":\"https://api.pagerduty.com/users/PRL388T\",\"html_url\":\"https://salesforce.pagerduty.com/users/PRL388T\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P22SWW2\",\"type\":\"user_reference\",\"summary\":\"Brandon Patton\",\"self\":\"https://api.pagerduty.com/users/P22SWW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/P22SWW2\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P5MUOU9\",\"type\":\"user_reference\",\"summary\":\"Jeremy Miller\",\"self\":\"https://api.pagerduty.com/users/P5MUOU9\",\"html_url\":\"https://salesforce.pagerduty.com/users/P5MUOU9\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P02V7JU\",\"type\":\"user_reference\",\"summary\":\"Alex Gonzalez\",\"self\":\"https://api.pagerduty.com/users/P02V7JU\",\"html_url\":\"https://salesforce.pagerduty.com/users/P02V7JU\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P49T6C4\",\"type\":\"user_reference\",\"summary\":\"Tyler Langlais\",\"self\":\"https://api.pagerduty.com/users/P49T6C4\",\"html_url\":\"https://salesforce.pagerduty.com/users/P49T6C4\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PUYK138\",\"type\":\"user_reference\",\"summary\":\"John Cookingham\",\"self\":\"https://api.pagerduty.com/users/PUYK138\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUYK138\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PBNI11H\",\"type\":\"user_reference\",\"summary\":\"Christopher Reeves\",\"self\":\"https://api.pagerduty.com/users/PBNI11H\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBNI11H\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PB65ANX\",\"type\":\"user_reference\",\"summary\":\"Luis Bettencourt\",\"self\":\"https://api.pagerduty.com/users/PB65ANX\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB65ANX\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T18:55:33Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R4M32AD5GGHK35UJO8CA6NCQEA\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R4M32AD5GGHK35UJO8CA6NCQEA\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q11711XUGMZG72/log_entries/R4M32AD5GGHK35UJO8CA6NCQEA\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:00:32Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q11711XUGMZG72\",\"type\":\"incident\",\"summary\":\"[#14012562] Incident: Platfom events publish failures instance wide DEU124\",\"self\":\"https://api.pagerduty.com/incidents/Q11711XUGMZG72\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q11711XUGMZG72\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \"}}},\
2025-03-14T18:55:33.627048+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] "responderEmail\":\"jtatem@salesforce.com\"}}"}
2025-03-14T18:55:33.627049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533626,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T18:55:33.627084+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533627,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T18:55:33.627187+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978533627,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:33.627298+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533627,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:33.618Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"id\":\"36a859c7-d630-4c01-86e7-be751a02926e\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Jason Tatem\",\"responderId\":\"PXGBKW2\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PXGBKW2\",\"incidentNumber\":\"14012562\",\"incidentTitle\":\"Incident: Platfom events publish failures instance wide DEU124\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q11711XUGMZG72\",\"success\":true,\"pageTimestamp\":\"2025-03-14T18:55:33.561Z\",\"pdData\":{\"incident\":{\"incident_number\":14012562,\"title\":\"Incident: Platfom events publish failures instance wide DEU124\",\"description\":\"Incident: Platfom events publish failures instance wide DEU124\",\"created_at\":\"2025-03-14T18:55:33Z\",\"updated_at\":\"2025-03-14T18:55:33Z\",\"status\":\"triggered\",\"incident_key\":\"ab163b121e9242a6a2e57bc9b388efb7\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PRL388T\",\"type\":\"user_reference\",\"summary\":\"Morgan Collins\",\"self\":\"https://api.pagerduty.com/users/PRL388T\",\"html_url\":\"https://salesforce.pagerduty.com/users/PRL388T\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P22SWW2\",\"type\":\"user_reference\",\"summary\":\"Brandon Patton\",\"self\":\"https://api.pagerduty.com/users/P22SWW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/P22SWW2\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P5MUOU9\",\"type\":\"user_reference\",\"summary\":\"Jeremy Miller\",\"self\":\"https://api.pagerduty.com/users/P5MUOU9\",\"html_url\":\"https://salesforce.pagerduty.com/users/P5MUOU9\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P02V7JU\",\"type\":\"user_reference\",\"summary\":\"Alex Gonzalez\",\"self\":\"https://api.pagerduty.com/users/P02V7JU\",\"html_url\":\"https://salesforce.pagerduty.com/users/P02V7JU\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P49T6C4\",\"type\":\"user_reference\",\"summary\":\"Tyler Langlais\",\"self\":\"https://api.pagerduty.com/users/P49T6C4\",\"html_url\":\"https://salesforce.pagerduty.com/users/P49T6C4\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PUYK138\",\"type\":\"user_reference\",\"summary\":\"John Cookingham\",\"self\":\"https://api.pagerduty.com/users/PUYK138\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUYK138\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PBNI11H\",\"type\":\"user_reference\",\"summary\":\"Christopher Reeves\",\"self\":\"https://api.pagerduty.com/users/PBNI11H\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBNI11H\"}},{\"at\":\"2025-03-14T18:55:33Z\",\"assignee\":{\"id\":\"PB65ANX\",\"type\":\"user_reference\",\"summary\":\"Luis Bettencourt\",\"self\":\"https://api.pagerduty.com/users/PB65ANX\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB65ANX\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T18:55:33Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R4M32AD5GGHK35UJO8CA6NCQEA\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R4M32AD5GGHK35UJO8CA6NCQEA\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q11711XUGMZG72/log_entries/R4M32AD5GGHK35UJO8CA6NCQEA\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:00:32Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q11711XUGMZG72\",\"type\":\"incident\",\"summary\":\"[#14012562] Incident: Platfom events publish failures instance wide DEU124\",\"self\":\"https://api.pagerduty.com/incidents/Q11711XUGMZG72\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q11711XUGMZG72\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \"}}},\"responderEmail\":\"jtatem@s
2025-03-14T18:55:33.627298+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] alesforce.com\"}}"}
2025-03-14T18:55:33.627298+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533627,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-page-response]"}
2025-03-14T18:55:33.627299+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978533627,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-page-response]"}
2025-03-14T18:55:33.664662+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:33.664795+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'"}
2025-03-14T18:55:33.664830+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:33.655Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"users\":[\"WAXCLPH43\"]}}"}
2025-03-14T18:55:33.664831+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:55:33.664881+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:55:33.665656+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:33.665658+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:55:33.655Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"users\":[\"WAXCLPH43\"]}}"}
2025-03-14T18:55:33.665658+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-slack-channel-invite-users]"}
2025-03-14T18:55:33.665662+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T18:55:33.655Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"users\":[\"WAXCLPH43\"]}}"}
2025-03-14T18:55:33.665662+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Could not invite incident commander from event"}
2025-03-14T18:55:33.665664+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978533664,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Inviting Slack users"}
2025-03-14T18:55:53.719728+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978553719,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.015509,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:53.719803+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978553719,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:53.892005+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978553891,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":172.064857,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:53.892064+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978553892,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:53.892181+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978553892,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.038476,\"method\":\"BoltCommand.parseSubcommandMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:53.892209+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978553892,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:53.969635+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978553969,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":77.317618,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:53.969692+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978553969,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:53.969971+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978553969,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005451,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:53.969973+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978553969,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:53.970023+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978553969,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.133616,\"method\":\"BoltCommand.ackFirstMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:53.970024+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978553969,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:55:54.110220+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978554110,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":140.071452,\"method\":\"OnCallCommand.commandListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:55:54.110274+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978554110,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:56:32.178816+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978592178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2799509504,\"uptime\":1798477.49,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24125810,\"nice\":14080,\"sys\":3698790,\"idle\":1764885830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24122870,\"nice\":14220,\"sys\":3706640,\"idle\":1764677720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6210,\"sum\":59573}}}"}
2025-03-14T18:56:32.178927+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978592178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:58:11.414349+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:11.414434+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'"}
2025-03-14T18:58:11.414466+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:10.883Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:58:11.414529+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:58:11.414551+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:58:11.414694+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:58:11.414697+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:58:10.883Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:58:11.414698+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"}
2025-03-14T18:58:11.414699+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"}
2025-03-14T18:58:11.414777+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:11.414997+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='undefined'"}
2025-03-14T18:58:11.415024+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691414,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:11.115Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"ok\":true,\"id\":\"da5e6680-296b-4e44-99d9-ef48e501fab8\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.415061+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:58:11.415076+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:58:11.415155+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:58:11.415180+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:58:11.115Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"ok\":true,\"id\":\"da5e6680-296b-4e44-99d9-ef48e501fab8\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev1\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.415213+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-page-request]"}
2025-03-14T18:58:11.415213+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-page-request]"}
2025-03-14T18:58:11.415279+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:11.415607+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='undefined'"}
2025-03-14T18:58:11.415700+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:11.295Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/vwy-oqks-npc\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"duration\":\"12 minutes\",\"incidentCommander\":\"Dominick Blue\",\"incidentCommanderSlackUserId\":\"U02NP5RGQQ7\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T18:58:10.896Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"da854e49-2aee-409c-95d6-17f0cbd4c5b0\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/vwy-oqks-npc\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"duration\":\"12 minutes\",\"incidentCommander\":\"Dominick Blue\",\"incidentCommanderSlackUserId\":\"U02NP5RGQQ7\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T18:58:10.896Z\",\"swimlaneUpdates\":[]}]},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.415701+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:58:11.415704+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:58:11.415766+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:58:11.415842+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:58:11.295Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/vwy-oqks-npc\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"duration\":\"12 minutes\",\"incidentCommander\":\"Dominick Blue\",\"incidentCommanderSlackUserId\":\"U02NP5RGQQ7\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T18:58:10.896Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"da854e49-2aee-409c-95d6-17f0cbd4c5b0\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/vwy-oqks-npc\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"duration\":\"12 minutes\",\"incidentCommander\":\"Dominick Blue\",\"incidentCommanderSlackUserId\":\"U02NP5RGQQ7\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T18:58:10.896Z\",\"swimlaneUpdates\":[]}]},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.415842+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-internal-comms-request]"}
2025-03-14T18:58:11.415921+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691415,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-internal-comms-request]: {\"createdAt\":\"2025-03-14T18:58:11.295Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:52:20.164Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:55:16.898Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":1,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/vwy-oqks-npc\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"duration\":\"12 minutes\",\"incidentCommander\":\"Dominick Blue\",\"incidentCommanderSlackUserId\":\"U02NP5RGQQ7\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T18:58:10.896Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"da854e49-2aee-409c-95d6-17f0cbd4c5b0\",\"allInternalCommsReport\":[{\"sequenceNumber\":1,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/vwy-oqks-npc\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"duration\":\"12 minutes\",\"incidentCommander\":\"Dominick Blue\",\"incidentCommanderSlackUserId\":\"U02NP5RGQQ7\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T18:58:10.896Z\",\"swimlaneUpdates\":[]}]},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.418822+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691418,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:11.419195+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='undefined'"}
2025-03-14T18:58:11.419205+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:11.265Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"09fde9f9-1313-445c-9753-618711435ebe\",\"slackChannelId\":\"C08HLMRV19U\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.419208+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}
2025-03-14T18:58:11.419262+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}
2025-03-14T18:58:11.419329+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:58:11.419333+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:58:11.265Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"09fde9f9-1313-445c-9753-618711435ebe\",\"slackChannelId\":\"C08HLMRV19U\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.419333+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-scheduled-activity-executed]"}
2025-03-14T18:58:11.419497+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident triggered notification: {\"createdAt\":\"2025-03-14T18:58:11.265Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"09fde9f9-1313-445c-9753-618711435ebe\",\"slackChannelId\":\"C08HLMRV19U\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.421695+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":50,"time":1741978691421,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at IncidentActivityExecutedMessage.getMessage (/app/build/templates/messages/IncidentActivityExecutedMessage.js:45:60)\n    at IccIncidentActivityExecutedListener.handle (/app/build/kafka/listeners/IccIncidentActivityExecutedListener.js:17:81)\n    at IccKafkaConsumer.handleEvent (/app/build/kafka/notifier.consumer.js:63:18)\n    at KafkaConsumer.<anonymous> (/app/build/kafka/notifier.consumer.js:41:27)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:58:11.509085+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:11.509310+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='undefined'"}
2025-03-14T18:58:11.509426+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:11.450Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"type\":\"COMM\",\"message\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"bce52aa6-164b-4cb6-9157-786374f81be4\",\"slackChannelId\":\"C08HLMRV19U\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.509469+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}
2025-03-14T18:58:11.509557+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}
2025-03-14T18:58:11.509694+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:58:11.509773+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:58:11.450Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"type\":\"COMM\",\"message\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"bce52aa6-164b-4cb6-9157-786374f81be4\",\"slackChannelId\":\"C08HLMRV19U\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.509803+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-scheduled-activity-executed]"}
2025-03-14T18:58:11.509880+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident triggered notification: {\"createdAt\":\"2025-03-14T18:58:11.450Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"type\":\"COMM\",\"message\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"bce52aa6-164b-4cb6-9157-786374f81be4\",\"slackChannelId\":\"C08HLMRV19U\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T18:58:11.510544+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":50,"time":1741978691510,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at IncidentActivityExecutedMessage.getMessage (/app/build/templates/messages/IncidentActivityExecutedMessage.js:45:60)\n    at IccIncidentActivityExecutedListener.handle (/app/build/kafka/listeners/IccIncidentActivityExecutedListener.js:17:81)\n    at IccKafkaConsumer.handleEvent (/app/build/kafka/notifier.consumer.js:63:18)\n    at KafkaConsumer.<anonymous> (/app/build/kafka/notifier.consumer.js:41:27)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:58:11.528508+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691528,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:58:11.528612+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691528,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}
2025-03-14T18:58:11.528627+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691528,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:58:11.478Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:58:10.806Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"}
2025-03-14T18:58:11.528651+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691528,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:58:11.528697+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691528,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:58:11.528758+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978691528,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T18:58:11.528779+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691528,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T18:58:11.478Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:58:10.806Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"}
2025-03-14T18:58:11.528781+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691528,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-reminder-triggered]"}
2025-03-14T18:58:11.528832+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691528,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T18:58:11.478Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:58:10.806Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"}
2025-03-14T18:58:11.597269+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978691597,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posting comm to external slack channel C05U9CBHX8D - comm: {\"sequenceNumber\":1,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/vwy-oqks-npc\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T18:46:00.000Z\",\"duration\":\"12 minutes\",\"incidentCommander\":\"Dominick Blue\",\"incidentCommanderSlackUserId\":\"U02NP5RGQQ7\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73030750\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/vwy-oqks-npc\\nSlack Channel - icc-73030750\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T18:58:10.896Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]}"}
2025-03-14T18:58:14.363919+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978694363,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T18:58:14.364914+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978694364,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T18:59:04.192058+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978744191,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":83.408205,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T18:59:04.192116+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978744192,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:00:29.420027+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978829419,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":395.081275,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:00:29.420068+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978829420,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:00:32.178856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741978832178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798600192,\"uptime\":1798717.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24128000,\"nice\":14080,\"sys\":3699090,\"idle\":1765122520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24124660,\"nice\":14220,\"sys\":3706960,\"idle\":1764914660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6116,\"sum\":59602}}}"}
2025-03-14T19:00:32.178934+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978832178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:03:15.564050+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978995563,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:03:15.564956+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741978995564,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:03:32.178821+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979012178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798608384,\"uptime\":1798897.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24129650,\"nice\":14080,\"sys\":3699340,\"idle\":1765300170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24126150,\"nice\":14220,\"sys\":3707200,\"idle\":1765092330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6116,\"sum\":59614}}}"}
2025-03-14T19:03:32.178930+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979012178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:04:06.146805+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979046146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:06.146956+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979046146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"}
2025-03-14T19:04:06.146979+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979046146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:05.894Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:05.894Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T19:04:06.146996+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979046146,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:06.147073+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979046147,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:06.147160+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979046147,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:04:06.147173+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979046147,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:04:05.894Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:05.894Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T19:04:06.147184+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979046147,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-gus-response]"}
2025-03-14T19:04:06.147230+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979046147,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T19:04:05.894Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:05.894Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T19:04:46.813372+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979086813,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006278,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:04:46.813490+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979086813,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:04:46.978856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979086978,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":165.261652,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:04:46.978935+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979086978,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:04:47.059729+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979087059,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":80.638626,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:04:47.059797+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979087059,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:04:54.231828+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979094231,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:54.232367+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979094232,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}
2025-03-14T19:04:54.232500+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979094232,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:54.078Z\",\"user\":{\"id\":\"3964aa5a-ec8b-4e0a-bfc8-9f3d7faf90ce\",\"gusUserId\":\"005B0000000hlonIAA\",\"slackUserId\":\"WGEBX4R1S\",\"name\":\"Christopher Reeves\",\"email\":\"creeves@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:48.284Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard 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2025-03-14T19:04:54.232528+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979094232,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T19:04:54.232584+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979094232,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T19:04:54.232684+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979094232,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
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2025-03-14T19:04:54.433690+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979094433,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident update message to Slack."}
2025-03-14T19:04:54.433692+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979094433,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HLMRV19U\",\"ts\":\"1741979094.354439\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741979094.354439\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@WGEBX4R1S> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"iw2HT\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Category*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"IRkZL\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"kis6c\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"WGEBX4R1S\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}
2025-03-14T19:12:32.178905+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979552178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798395392,\"uptime\":1799437.49,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24134630,\"nice\":14080,\"sys\":3700200,\"idle\":1765832770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24130130,\"nice\":14220,\"sys\":3708040,\"idle\":1765625020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6127,\"sum\":59580}}}"}
2025-03-14T19:12:32.178951+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979552178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:15:32.178909+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979732178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798407680,\"uptime\":1799617.49,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24136750,\"nice\":14080,\"sys\":3700500,\"idle\":1766010120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24132140,\"nice\":14220,\"sys\":3708410,\"idle\":1765802370,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6111,\"sum\":59605}}}"}
2025-03-14T19:15:32.178984+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979732178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:16:32.178928+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741979792178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798407680,\"uptime\":1799677.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24137220,\"nice\":14080,\"sys\":3700590,\"idle\":1766069260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24132590,\"nice\":14220,\"sys\":3708520,\"idle\":1765861500,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59609}}}"}
2025-03-14T19:16:32.179052+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979792178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:18:18.227020+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979898226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:18:18.227993+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741979898227,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:20:07.510122+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980007509,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:20:07.510490+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980007510,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'"}
2025-03-14T19:20:07.510579+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007510,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:20:07.499Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:59.547Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"7eb40225-fc52-09c7-b212-75c872d001ec\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:20:07.510580+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007510,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T19:20:07.510658+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007510,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T19:20:07.510852+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980007510,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:20:07.510861+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007510,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:20:07.499Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:59.547Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"7eb40225-fc52-09c7-b212-75c872d001ec\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:20:07.510862+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007510,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-deleted]"}
2025-03-14T19:20:07.510863+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980007510,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-deleted]"}
2025-03-14T19:20:07.533105+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980007533,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:20:07.533467+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980007533,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'"}
2025-03-14T19:20:07.533755+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007533,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:20:07.523Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:59.547Z\"},\"eventObj\":[],\"requestId\":\"7eb40225-fc52-09c7-b212-75c872d001ec\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:20:07.533759+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007533,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T19:20:07.533760+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007533,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T19:20:07.533762+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980007533,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:20:07.533767+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007533,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:20:07.523Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:04:59.547Z\"},\"eventObj\":[],\"requestId\":\"7eb40225-fc52-09c7-b212-75c872d001ec\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:20:07.533768+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980007533,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-created]"}
2025-03-14T19:20:07.533769+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980007533,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-created]"}
2025-03-14T19:20:15.048374+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980015048,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":311.118921,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:20:15.048456+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980015048,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:16.011008+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136010,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:22:16.011459+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136011,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='undefined'"}
2025-03-14T19:22:16.011546+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136011,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:22:15.634Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.011575+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136011,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T19:22:16.011649+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136011,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T19:22:16.011745+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136011,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:16.011858+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136011,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:22:15.634Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.011859+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136011,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-deleted]"}
2025-03-14T19:22:16.011862+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980136011,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-deleted]"}
2025-03-14T19:22:16.011931+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136011,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:22:16.012251+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='undefined'"}
2025-03-14T19:22:16.012339+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:22:15.656Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":[],\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.012342+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T19:22:16.012380+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T19:22:16.012433+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:16.012516+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:22:15.656Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":[],\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.012519+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-created]"}
2025-03-14T19:22:16.012529+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-created]"}
2025-03-14T19:22:16.012591+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:22:16.012737+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='undefined'"}
2025-03-14T19:22:16.012790+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:22:15.928Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"lock\":false,\"gusCaseRecordId\":\"500EE00001TtcuuYAB\"}],\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.012791+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T19:22:16.012827+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T19:22:16.012881+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:16.012921+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:22:15.928Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"lock\":false,\"gusCaseRecordId\":\"500EE00001TtcuuYAB\"}],\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.012944+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-request]"}
2025-03-14T19:22:16.012945+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-request]"}
2025-03-14T19:22:16.013018+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136012,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:22:16.013179+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-update-response' for consumer group='undefined'"}
2025-03-14T19:22:16.013216+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:22:15.929Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T19:22:15.861Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T19:22:15.574Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":false,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}],\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.013219+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-update-response\"}}"}
2025-03-14T19:22:16.013270+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-update-response\"}}"}
2025-03-14T19:22:16.013303+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:16.013360+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:22:15.929Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T19:22:15.861Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T19:22:15.574Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":false,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}],\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.013361+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-ctc-lock-update-response]"}
2025-03-14T19:22:16.013363+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-ctc-lock-update-response]"}
2025-03-14T19:22:16.013435+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:22:16.013597+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-release-request' for consumer group='undefined'"}
2025-03-14T19:22:16.013601+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:22:15.930Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T19:22:15.574Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":false,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}],\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.013625+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-release-request\"}}"}
2025-03-14T19:22:16.013670+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-release-request\"}}"}
2025-03-14T19:22:16.013702+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:16.013759+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:22:15.930Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T19:22:15.574Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":false,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}],\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.013759+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-ctc-lock-release-request]"}
2025-03-14T19:22:16.013762+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-ctc-lock-release-request]"}
2025-03-14T19:22:16.013830+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:22:16.013955+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-resolved' for consumer group='undefined'"}
2025-03-14T19:22:16.013984+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:22:15.686Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"changes\":{\"status\":[\"InProgress\",\"Resolved\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Unknown\"]},\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.014008+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136013,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}"}
2025-03-14T19:22:16.014065+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136014,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}"}
2025-03-14T19:22:16.014091+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136014,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:16.014143+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136014,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:22:15.686Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"changes\":{\"status\":[\"InProgress\",\"Resolved\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Unknown\"]},\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.014144+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136014,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-resolved]"}
2025-03-14T19:22:16.014179+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136014,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident resolved notification for [icc-incident-resolved]: {\"createdAt\":\"2025-03-14T19:22:15.686Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:20:12.371Z\"},\"changes\":{\"status\":[\"InProgress\",\"Resolved\"],\"category\":[\"\",\"Application\"],\"rootCause\":[\"\",\"Unknown\"]},\"requestId\":\"c232880d-d9fb-dc8e-e383-ae94d04a1b99\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:22:16.018654+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136018,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:22:16.018674+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136018,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='undefined'"}
2025-03-14T19:22:16.019234+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136018,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"timestamp\":\"2025-03-14T19:22:15.929Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T19:22:16.019235+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136018,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T19:22:16.019236+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136018,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T19:22:16.019237+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136018,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:16.019237+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136019,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"timestamp\":\"2025-03-14T19:22:15.929Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T19:22:16.019238+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136019,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-report-generic-data]"}
2025-03-14T19:22:16.019238+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980136019,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-report-generic-data]"}
2025-03-14T19:22:16.067828+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:22:16.067894+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='undefined'"}
2025-03-14T19:22:16.067925+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:22:16.012Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"}
2025-03-14T19:22:16.067926+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T19:22:16.067963+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T19:22:16.068035+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136067,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:16.068036+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136068,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:22:16.012Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"}
2025-03-14T19:22:16.068049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136068,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-usd-resource-response]"}
2025-03-14T19:22:16.068049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980136068,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-usd-resource-response]"}
2025-03-14T19:22:16.204908+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980136204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident resolved message to Slack."}
2025-03-14T19:22:16.204951+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980136204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HLMRV19U\",\"ts\":\"1741980136.127609\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741980136.127609\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U02NP5RGQQ7> resolved the incident. Would you also like to send a TCE?\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"DlLn6\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Status*:\\nResolved\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Category*:\\nApplication\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Root Cause*:\\nUnknown\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin*:\\nCustomer - Internal\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Origin Reference URL*:\\n<https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739>\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact*:\\nPerformance Degradation\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted Clouds*:\\nCore 1P\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n<!date^1741904460^{date_num} at {time_long} UTC|2025-03-13  10:21 PM  UTC>\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact End Time*:\\n<!date^1741975200^{date_num} at {time_long} UTC|2025-03-14  6:00 PM  UTC>\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Detected Time*:\\n<!date^1741977780^{date_num} at {time_long} UTC|2025-03-14  6:43 PM  UTC>\",\"verbatim\":false}]},{\"type\":\"section\",\"block_id\":\"h1D3o\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Origin USD Service or Feature*:\\n\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impacted USD Services or Features*:\\n\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"T9VG3\",\"elements\":[{\"type\":\"button\",\"action_id\":\"internal-comms-action-new\",\"text\":{\"type\":\"plain_text\",\"text\":\"Send TCE\",\"emoji\":true},\"style\":\"primary\",\"value\":\"TCE\"},{\"type\":\"button\",\"action_id\":\"action-mark-in-progress\",\"text\":{\"type\":\"plain_text\",\"text\":\"Mark in Progress\",\"emoji\":true},\"style\":\"primary\",\"value\":\"mark-in-progress\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-resolve\",\"text\":{\"type\":\"plain_text\",\"text\":\"Update Resolve Fields\",\"emoji\":true},\"style\":\"primary\",\"value\":\"resolve\"},{\"type\":\"button\",\"action_id\":\"incident-resolve-close-action-summary\",\"text\":{\"type\":\"plain_text\",\"text\":\"Close Incident\",\"emoji\":true},\"style\":\"primary\",\"value\":\"close\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show resolved incident details\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"NUja=\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U02NP5RGQQ7\"},{\"type\":\"text\",\"text\":\" resolved the incident. Would you also like to send a TCE?\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}
2025-03-14T19:22:18.398253+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980138398,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.011049,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:22:18.398309+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980138398,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:18.527634+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980138527,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":129.191028,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:22:18.527769+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980138527,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:18.610930+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980138610,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":83.042796,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:22:18.611032+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980138610,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:18.611122+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980138611,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.008455,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:22:18.611199+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980138611,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:19.649823+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980139649,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","isExtended":true,"useExtended":true}
2025-03-14T19:22:19.801891+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980139801,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":1190.540781,\"method\":\"InternalCommsAction\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:22:19.802097+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980139802,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:22:32.178843+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980152178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788315136,\"uptime\":1800037.49,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24140240,\"nice\":14080,\"sys\":3701190,\"idle\":1766424020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24136060,\"nice\":14220,\"sys\":3709140,\"idle\":1766216050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6160,\"sum\":59593}}}"}
2025-03-14T19:22:32.178914+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980152178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:24:32.182851+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980272182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787049472,\"uptime\":1800157.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24141790,\"nice\":14080,\"sys\":3701390,\"idle\":1766542370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24137070,\"nice\":14220,\"sys\":3709330,\"idle\":1766334590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6109,\"sum\":59611}}}"}
2025-03-14T19:24:32.182961+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980272182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:25:10.873020+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980310872,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:25:10.873159+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980310873,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'"}
2025-03-14T19:25:10.873160+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310873,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:25:10.820Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"b5d76d70-7d1f-4fe3-bb98-2f2813ac7c3c\",\"message\":\"This an auto page is for SR Exec:\\n\\n{{team}} is running a {{severity}} Incident on the following voice bridge: {{bridge}}\\n\\nSlack Channel - {{slackChannel}}\\nCurrent Status - {{status}}\\nGUS Case Number - {{case}} \",\"additionalInfo\":{\"rule\":{\"name\":\"Escalate - SR Exec - Sev1 Incident\",\"type\":null}}},\"client\":\"icc-rest\"}"}
2025-03-14T19:25:10.873192+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310873,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:10.873246+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310873,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:10.873349+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980310873,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:25:10.873350+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310873,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:25:10.820Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"b5d76d70-7d1f-4fe3-bb98-2f2813ac7c3c\",\"message\":\"This an auto page is for SR Exec:\\n\\n{{team}} is running a {{severity}} Incident on the following voice bridge: {{bridge}}\\n\\nSlack Channel - {{slackChannel}}\\nCurrent Status - {{status}}\\nGUS Case Number - {{case}} \",\"additionalInfo\":{\"rule\":{\"name\":\"Escalate - SR Exec - Sev1 Incident\",\"type\":null}}},\"client\":\"icc-rest\"}"}
2025-03-14T19:25:10.873375+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310873,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"}
2025-03-14T19:25:10.873376+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980310873,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"}
2025-03-14T19:25:10.874079+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980310874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:25:10.874652+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980310874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-deleted' for consumer group='undefined'"}
2025-03-14T19:25:10.874664+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:25:10.859Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":[{\"id\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:46:09.274Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:56:20.238Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:55:10.784Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"fc773adc-e7c6-4204-b656-2725317220ee\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Add & Update Swimlanes\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"h\",\"triggersAt\":\"2025-03-14T19:55:10.800Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":1,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Swimlane Reminder\",\"type\":null},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:58:10.806Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"bce52aa6-164b-4cb6-9157-786374f81be4\",\"type\":\"COMM\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:58:10.813Z\",\"completedAt\":\"2025-03-14T18:58:11.453Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"09fde9f9-1313-445c-9753-618711435ebe\",\"type\":\"PAGE\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:58:10.819Z\",\"completedAt\":\"2025-03-14T18:58:11.269Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"34d06a7c-b8a4-4e11-8b6b-a603ce36f2ae\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Close the case\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"h\",\"recurrence\":50,\"triggersAt\":\"2025-03-14T20:22:16.559Z\",\"isRecurring\":true,\"occurrences\":[],\"offsetValue\":1,\"frequencyUnit\":\"h\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"frequencyValue\":4,\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"dc6c937a-6bd8-476c-8f36-384b78a0f4f8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T19:32:16.559Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"52b9cd70-6b6c-48ae-b928-8c25949a7236\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T19:27:16.559Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true}],\"client\":\"icc-rule-engine\"}"}
2025-03-14T19:25:10.874664+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}"}
2025-03-14T19:25:10.874665+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}"}
2025-03-14T19:25:10.874666+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980310874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:25:10.874714+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:25:10.859Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":[{\"id\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:46:09.274Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"034cf655-4052-4fb4-b3b7-ddeb24eef354\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:56:20.238Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:55:10.784Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"fc773adc-e7c6-4204-b656-2725317220ee\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Add & Update Swimlanes\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"h\",\"triggersAt\":\"2025-03-14T19:55:10.800Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":1,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Swimlane Reminder\",\"type\":null},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"1af4fd5c-a7ab-4aea-b525-19961832d72e\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:58:10.806Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"bce52aa6-164b-4cb6-9157-786374f81be4\",\"type\":\"COMM\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:58:10.813Z\",\"completedAt\":\"2025-03-14T18:58:11.453Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"09fde9f9-1313-445c-9753-618711435ebe\",\"type\":\"PAGE\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:58:10.819Z\",\"completedAt\":\"2025-03-14T18:58:11.269Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"34d06a7c-b8a4-4e11-8b6b-a603ce36f2ae\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Close the case\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"h\",\"recurrence\":50,\"triggersAt\":\"2025-03-14T20:22:16.559Z\",\"isRecurring\":true,\"occurrences\":[],\"offsetValue\":1,\"frequencyUnit\":\"h\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"frequencyValue\":4,\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"dc6c937a-6bd8-476c-8f36-384b78a0f4f8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T19:32:16.559Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"52b9cd70-6b6c-48ae-b928-8c25949a7236\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T19:27:16.559Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true}],\"client\":\"icc-rule-engine\"}"}
2025-03-14T19:25:10.874715+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980310874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-scheduled-activity-deleted]"}
2025-03-14T19:25:10.874715+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980310874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-scheduled-activity-deleted]"}
2025-03-14T19:25:53.317181+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353317,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posting comm to external slack channel C05T2A3C319 - comm: {\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/vwy-oqks-npc\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"duration\":\"20 hours\",\"incidentCommander\":\"Jeremy Miller\",\"incidentCommanderSlackUserId\":\"U042SBSFFU0\",\"subject\":\"Platfom events publish failures instance wide DEU124\",\"team\":\"Site Reliability\",\"content\":\"[FINAL TCE] - The Events Platform experienced a feature disruption due to drain pump payload loss. This issue self-resolved around the time that European users may have went offline due to the end of their workday. Further investigation will take place by the Events Platform team to understand the root cause of this incident.\\n\\nStart Time: Mar. 13th, 22:21 UTC\\nEnd Time: Mar. 14th, 18:00 UTC\\n\\nCustomer Cases: 1\",\"sentAt\":\"2025-03-14T19:25:52.184Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]}"}
2025-03-14T19:25:53.535961+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353535,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"[IccKafkaProducer.produceInternalCommsSentEvent] Publishing internal comms delivery status: {\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"1cb3b37f-8932-42f0-a73d-850fd100b691\",\"sequenceNumber\":2}"}
2025-03-14T19:25:53.536434+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353535,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-internal-comms-response - undefined"}
2025-03-14T19:25:53.536436+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353535,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:25:53.536436+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353536,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:25:53.536437+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980353536,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:25:53.536459+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353536,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'e66ebf71-d897-46c9-9d4f-523542f17825' to topic 'incident': {\"createdAt\":\"2025-03-14T19:25:53.535Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"1cb3b37f-8932-42f0-a73d-850fd100b691\",\"sequenceNumber\":2}}"}
2025-03-14T19:25:53.536459+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980353536,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'e66ebf71-d897-46c9-9d4f-523542f17825' to Kafka topic 'incident'"}
2025-03-14T19:25:53.536460+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353536,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-internal-comms-response - undefined"}
2025-03-14T19:25:53.536461+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353536,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.16463600099086761\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:25:53.536463+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353536,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.16463600099086761\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:25:53.536463+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980353536,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:25:53.544549+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980353544,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:25:53.544914+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980353544,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='undefined'"}
2025-03-14T19:25:53.545007+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353544,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:25:53.535Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard 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1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"1cb3b37f-8932-42f0-a73d-850fd100b691\",\"sequenceNumber\":2}}"}
2025-03-14T19:25:53.545008+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353544,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:25:53.545034+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353545,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:25:53.545111+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980353545,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:25:53.545212+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353545,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:25:53.535Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard 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Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"1cb3b37f-8932-42f0-a73d-850fd100b691\",\"sequenceNumber\":2}}"}
2025-03-14T19:25:53.545213+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980353545,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-internal-comms-response]"}
2025-03-14T19:25:53.545213+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980353545,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-internal-comms-response]"}
2025-03-14T19:26:32.182839+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980392182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2786521088,\"uptime\":1800277.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24142820,\"nice\":14080,\"sys\":3701600,\"idle\":1766660730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24138160,\"nice\":14220,\"sys\":3709520,\"idle\":1766452910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6150,\"sum\":59599}}}"}
2025-03-14T19:26:32.182904+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980392182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:27:18.696948+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980438696,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":617.354565,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:27:18.697037+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980438697,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:27:34.561134+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980454561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:27:34.561522+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980454561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='undefined'"}
2025-03-14T19:27:34.561617+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980454561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:34.552Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000Pe5DIAS\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Issue was caused by drain pump payload loss errors.\",\"customerExperience\":\"Feature disruption for the events platform.\",\"immediateResolution\":\"This issue self-resolved.\",\"aarQuestions\":\"1. Did this issue self-resolve because it was the end of the work day for European users?\\n2. What is the root cause of this type of feature disruption?\\n3. What monitoring/alerting can be improved to catch this issue prior to it becoming a feature disruption?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"High Volume Platform Events\",\"closedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createdBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"modifiedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T19:27:30.355Z\",\"modifiedAt\":\"2025-03-14T19:27:30.355Z\",\"id\":\"317b7522-4738-4383-8370-6a5318fd5e90\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T19:27:34.561618+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980454561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T19:27:34.561680+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980454561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T19:27:34.561787+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980454561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:27:34.561931+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980454561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:27:34.552Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000Pe5DIAS\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Issue was caused by drain pump payload loss errors.\",\"customerExperience\":\"Feature disruption for the events platform.\",\"immediateResolution\":\"This issue self-resolved.\",\"aarQuestions\":\"1. Did this issue self-resolve because it was the end of the work day for European users?\\n2. What is the root cause of this type of feature disruption?\\n3. What monitoring/alerting can be improved to catch this issue prior to it becoming a feature disruption?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"High Volume Platform Events\",\"closedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createdBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"modifiedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T19:27:30.355Z\",\"modifiedAt\":\"2025-03-14T19:27:30.355Z\",\"id\":\"317b7522-4738-4383-8370-6a5318fd5e90\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T19:27:34.561935+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980454561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-report-finished]"}
2025-03-14T19:27:34.562001+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980454561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident closed notification for [icc-report-created]: {\"createdAt\":\"2025-03-14T19:27:34.552Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000Pe5DIAS\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Issue was caused by drain pump payload loss errors.\",\"customerExperience\":\"Feature disruption for the events platform.\",\"immediateResolution\":\"This issue self-resolved.\",\"aarQuestions\":\"1. Did this issue self-resolve because it was the end of the work day for European users?\\n2. What is the root cause of this type of feature disruption?\\n3. What monitoring/alerting can be improved to catch this issue prior to it becoming a feature disruption?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"High Volume Platform Events\",\"closedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createdBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"modifiedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T19:27:30.355Z\",\"modifiedAt\":\"2025-03-14T19:27:30.355Z\",\"id\":\"317b7522-4738-4383-8370-6a5318fd5e90\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T19:27:34.735213+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980454735,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident closed message to Slack."}
2025-03-14T19:27:34.735219+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980454735,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HLMRV19U\",\"ts\":\"1741980454.659829\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741980454.659829\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"Congratulations on closing this incident! :tada:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"a9uD1\",\"text\":{\"type\":\"mrkdwn\",\"text\":\"The incident is now finalized. You may archive the channel.\",\"verbatim\":true}},{\"type\":\"actions\",\"block_id\":\"jEXcb\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-archive-channel\",\"text\":{\"type\":\"plain_text\",\"text\":\"Archive Channel\",\"emoji\":true},\"style\":\"primary\",\"value\":\"C08HLMRV19U\",\"confirm\":{\"title\":{\"type\":\"plain_text\",\"text\":\"Archive Channel\",\"emoji\":true},\"text\":{\"type\":\"mrkdwn\",\"text\":\"Are you sure you want to archive channel?\",\"verbatim\":true},\"confirm\":{\"type\":\"plain_text\",\"text\":\"Yes\",\"emoji\":true},\"deny\":{\"type\":\"plain_text\",\"text\":\"No\",\"emoji\":true},\"style\":\"primary\"}}]}],\"color\":\"#009FE2\",\"fallback\":\"[no preview available]\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"XFZG\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"text\",\"text\":\"Congratulations on closing this incident! \"},{\"type\":\"emoji\",\"name\":\"tada\",\"unicode\":\"1f389\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}
2025-03-14T19:27:41.980109+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980461980,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:27:41.980319+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980461980,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='undefined'"}
2025-03-14T19:27:41.980371+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980461980,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:41.156Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"prbNumber\":{\"sfid\":\"a4QEE00000067bV2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027105\",\"value\":\"PRB-0027105\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5ndlYAB\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T19:27:41.156Z\",\"recordId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"\"}}"}
2025-03-14T19:27:41.980385+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980461980,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T19:27:41.980449+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980461980,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T19:27:41.980596+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980461980,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:27:41.980624+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980461980,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T19:27:41.156Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"prbNumber\":{\"sfid\":\"a4QEE00000067bV2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027105\",\"value\":\"PRB-0027105\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5ndlYAB\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T19:27:41.156Z\",\"recordId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"\"}}"}
2025-03-14T19:27:41.980641+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980461980,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-prb-number-updated]"}
2025-03-14T19:27:41.980662+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741980461980,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-prb-number-updated]"}
2025-03-14T19:28:20.658927+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980500658,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:28:20.659832+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980500659,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:28:37.800314+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980517800,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":840.35064,\"method\":\"CreateIncidentAction\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:28:37.800367+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980517800,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:28:48.603532+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980528603,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":250.956072,\"method\":\"AfterTeamSelectedAction\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:28:48.603688+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980528603,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:30:32.182865+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980632182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796638208,\"uptime\":1800517.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24144860,\"nice\":14080,\"sys\":3701870,\"idle\":1766897330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24140350,\"nice\":14220,\"sys\":3709860,\"idle\":1766689440,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6134,\"sum\":59602}}}"}
2025-03-14T19:30:32.182991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980632182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:33:21.246976+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980801246,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:33:21.247840+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980801247,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:34:32.182860+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980872182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798002176,\"uptime\":1800757.5,\"totalMem\":4018159616,\"loadavg\":[0.09,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24147240,\"nice\":14080,\"sys\":3702200,\"idle\":1767134220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24142560,\"nice\":14220,\"sys\":3710170,\"idle\":1766926100,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6106,\"sum\":59614}}}"}
2025-03-14T19:34:32.183030+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980872182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:34:54.121612+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980894121,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009195,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:34:54.121741+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980894121,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:35:40.345366+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741980940345,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":302.370062,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:35:40.345476+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741980940345,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:40:03.751656+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741981203751,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":425.536546,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T19:40:03.751719+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741981203751,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:47:32.182919+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741981652182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2798194688,\"uptime\":1801537.5,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24155090,\"nice\":14080,\"sys\":3703690,\"idle\":1767902270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24150880,\"nice\":14220,\"sys\":3711720,\"idle\":1767693940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59604}}}"}
2025-03-14T19:47:32.183033+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741981652182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:48:32.182923+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741981712182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830004224,\"uptime\":1801597.5,\"totalMem\":4018159616,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24156430,\"nice\":14080,\"sys\":3703960,\"idle\":1767960330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24153540,\"nice\":14220,\"sys\":3712030,\"idle\":1767750610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6107,\"sum\":59593}}}"}
2025-03-14T19:48:32.183056+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741981712182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:50:32.183057+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741981832182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832568320,\"uptime\":1801717.5,\"totalMem\":4018159616,\"loadavg\":[0.59,0.2,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24181520,\"nice\":14080,\"sys\":3705290,\"idle\":1768053260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24183540,\"nice\":14220,\"sys\":3713820,\"idle\":1767837970,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6084,\"sum\":59369}}}"}
2025-03-14T19:50:32.183080+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741981832183,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T19:58:32.186914+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741982312186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836946944,\"uptime\":1802197.5,\"totalMem\":4018159616,\"loadavg\":[0.02,0.08,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24186230,\"nice\":14080,\"sys\":3706220,\"idle\":1768526240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24188460,\"nice\":14220,\"sys\":3714610,\"idle\":1768310840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6114,\"sum\":59602}}}"}
2025-03-14T19:58:32.187030+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982312186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:01:32.182872+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741982492182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2850369536,\"uptime\":1802377.5,\"totalMem\":4018159616,\"loadavg\":[0,0.04,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24187680,\"nice\":14080,\"sys\":3706510,\"idle\":1768703510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24189830,\"nice\":14220,\"sys\":3714900,\"idle\":1768488210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6131,\"sum\":59599}}}"}
2025-03-14T20:01:32.182946+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982492182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:03:27.519929+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982607519,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T20:03:27.520806+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982607520,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T20:05:32.182828+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741982732182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856476672,\"uptime\":1802617.5,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24189600,\"nice\":14080,\"sys\":3706840,\"idle\":1768940260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24191780,\"nice\":14220,\"sys\":3715260,\"idle\":1768725100,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6098,\"sum\":59617}}}"}
2025-03-14T20:05:32.182889+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982732182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:07:37.542573+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741982857542,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.01153,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:07:37.542584+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982857542,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:07:37.707746+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741982857707,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":165.023033,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:07:37.707826+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982857707,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:07:37.795320+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741982857795,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":87.375704,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:07:37.795385+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982857795,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:07:37.795462+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741982857795,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007213,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:07:37.795495+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982857795,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:08:32.182846+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741982912182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855997440,\"uptime\":1802797.5,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24191070,\"nice\":14080,\"sys\":3707060,\"idle\":1769117960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24193070,\"nice\":14220,\"sys\":3715460,\"idle\":1768902770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":21,\"num\":6137,\"sum\":59605}}}"}
2025-03-14T20:08:32.182923+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982912182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:09:32.182841+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741982972182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855088128,\"uptime\":1802857.5,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24191610,\"nice\":14080,\"sys\":3707160,\"idle\":1769177140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24193500,\"nice\":14220,\"sys\":3715560,\"idle\":1768962040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6099,\"sum\":59613}}}"}
2025-03-14T20:09:32.182928+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741982972182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:12:32.182811+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983152182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853916672,\"uptime\":1803037.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24193110,\"nice\":14080,\"sys\":3707420,\"idle\":1769354830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24195250,\"nice\":14220,\"sys\":3715800,\"idle\":1769139610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6097,\"sum\":59608}}}"}
2025-03-14T20:12:32.182970+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983152182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:13:29.319670+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983209319,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T20:13:29.320670+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983209320,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T20:15:32.182862+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983332182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2853220352,\"uptime\":1803217.5,\"totalMem\":4018159616,\"loadavg\":[0.04,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24194500,\"nice\":14080,\"sys\":3707720,\"idle\":1769532560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24196740,\"nice\":14220,\"sys\":3716060,\"idle\":1769317140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6099,\"sum\":59611}}}"}
2025-03-14T20:15:32.182973+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983332182,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:16:32.186837+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983392186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852999168,\"uptime\":1803277.5,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24194930,\"nice\":14080,\"sys\":3707780,\"idle\":1769591810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24197110,\"nice\":14220,\"sys\":3716160,\"idle\":1769376350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59613}}}"}
2025-03-14T20:16:32.186946+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983392186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:18:32.186850+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983512186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864279552,\"uptime\":1803397.5,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24196330,\"nice\":14080,\"sys\":3708010,\"idle\":1769709860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24198280,\"nice\":14220,\"sys\":3716360,\"idle\":1769494350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6113,\"sum\":59600}}}"}
2025-03-14T20:18:32.186985+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983512186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:23:31.226466+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983811226,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T20:23:31.227429+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983811227,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T20:25:19.588634+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983919588,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":27.01364,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:25:19.588707+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983919588,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:25:19.588857+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983919588,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.03744,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:25:19.588906+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983919588,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:25:19.597614+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983919590,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":31.008299,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:25:19.597616+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983919591,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:25:19.597616+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983919591,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.0102,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:25:19.597617+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983919591,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:25:19.732464+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983919732,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":141.139399,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:25:19.732527+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983919732,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:25:19.734185+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983919734,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":145.169664,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:25:19.734208+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983919734,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:26:32.186894+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741983992186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2862743552,\"uptime\":1803877.5,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24201290,\"nice\":14080,\"sys\":3708840,\"idle\":1770183190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24203370,\"nice\":14220,\"sys\":3717170,\"idle\":1769967490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59599}}}"}
2025-03-14T20:26:32.187010+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741983992186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:27:32.186889+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741984052186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2863484928,\"uptime\":1803937.5,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24201790,\"nice\":14080,\"sys\":3708970,\"idle\":1770242300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24203910,\"nice\":14220,\"sys\":3717290,\"idle\":1770026670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59599}}}"}
2025-03-14T20:27:32.186986+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984052186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:31:32.186875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741984292186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2861457408,\"uptime\":1804177.5,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24203750,\"nice\":14080,\"sys\":3709350,\"idle\":1770478770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24206020,\"nice\":14220,\"sys\":3717780,\"idle\":1770263270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59601}}}"}
2025-03-14T20:31:32.187003+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984292186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:34:32.186889+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741984472186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859995136,\"uptime\":1804357.5,\"totalMem\":4018159616,\"loadavg\":[0.29,0.13,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24205950,\"nice\":14080,\"sys\":3709610,\"idle\":1770656160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24207890,\"nice\":14220,\"sys\":3718120,\"idle\":1770440760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6119,\"sum\":59597}}}"}
2025-03-14T20:34:32.187010+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984472186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:35:32.186894+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741984532186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857332736,\"uptime\":1804417.5,\"totalMem\":4018159616,\"loadavg\":[0.1,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24206590,\"nice\":14080,\"sys\":3709720,\"idle\":1770715280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24208530,\"nice\":14220,\"sys\":3718250,\"idle\":1770499870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59598}}}"}
2025-03-14T20:35:32.187025+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984532186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:36:21.506004+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741984581505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.019633,\"method\":\"BoltOptionsWithLocalCache.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:36:21.506063+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984581506,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:36:21.641531+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741984581641,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":135.3153,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:36:21.641587+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984581641,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:36:21.822713+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741984581822,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":180.969859,\"method\":\"GusTeamLookup.optionsListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T20:36:21.822814+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984581822,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:38:34.246014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984714245,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T20:38:34.247037+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984714246,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T20:42:32.186886+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741984952186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844508160,\"uptime\":1804837.5,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24210270,\"nice\":14080,\"sys\":3710310,\"idle\":1771129090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24211950,\"nice\":14220,\"sys\":3718870,\"idle\":1770913870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6098,\"sum\":59614}}}"}
2025-03-14T20:42:32.186979+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741984952186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:49:32.186847+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741985372186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849624064,\"uptime\":1805257.5,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24215270,\"nice\":14080,\"sys\":3710950,\"idle\":1771542700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24215830,\"nice\":14220,\"sys\":3719620,\"idle\":1771327650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6113,\"sum\":59595}}}"}
2025-03-14T20:49:32.186937+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741985372186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T20:55:32.186852+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741985732186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849136640,\"uptime\":1805617.5,\"totalMem\":4018159616,\"loadavg\":[0.16,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24218550,\"nice\":14080,\"sys\":3711550,\"idle\":1771897710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24219090,\"nice\":14220,\"sys\":3720140,\"idle\":1771682780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59595}}}"}
2025-03-14T20:55:32.186953+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741985732186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:04:32.186876+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986272186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2847764480,\"uptime\":1806157.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24223930,\"nice\":14080,\"sys\":3712370,\"idle\":1772430220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24223520,\"nice\":14220,\"sys\":3720870,\"idle\":1772215550,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6132,\"sum\":59594}}}"}
2025-03-14T21:04:32.186972+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986272186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:06:52.501861+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986412501,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009059,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:06:52.501871+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986412501,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:06:52.673881+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986412673,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":171.826636,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:06:52.673940+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986412673,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:06:52.761476+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986412761,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":87.36406,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:06:52.761561+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986412761,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:06:52.761650+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986412761,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010847,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:06:52.761684+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986412761,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:06:52.913845+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986412913,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":151.999347,\"method\":\"CloseIncidentAction\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:06:52.913985+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986412913,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:07:47.265991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986467265,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":19.292783,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:07:47.266043+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986467266,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:07:47.266131+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986467266,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.019469,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:07:47.266216+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986467266,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:07:47.422071+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986467421,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":155.706966,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:07:47.422138+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986467422,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:08:32.186890+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986512186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859712512,\"uptime\":1806397.5,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24226640,\"nice\":14080,\"sys\":3712810,\"idle\":1772666380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24226620,\"nice\":14220,\"sys\":3721390,\"idle\":1772451710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6156,\"sum\":59569}}}"}
2025-03-14T21:08:32.187100+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986512186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:09:32.186867+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986572186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859040768,\"uptime\":1806457.5,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24227020,\"nice\":14080,\"sys\":3712910,\"idle\":1772725620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24227270,\"nice\":14220,\"sys\":3721510,\"idle\":1772510840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6109,\"sum\":59598}}}"}
2025-03-14T21:09:32.187049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986572186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
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2025-03-14T21:10:29.514220+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986629514,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":638.50579,\"method\":\"MarkInProgressAction\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:10:29.514326+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986629514,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:10:47.667951+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986647667,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":16.574064,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:10:47.668085+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986647668,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:10:47.668158+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986647668,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.022782,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:10:47.668196+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986647668,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:10:47.811028+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986647810,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":142.685182,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:10:47.811051+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986647811,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:10:47.880258+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986647880,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":69.038521,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:10:47.880282+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986647880,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:11:32.186886+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986692186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858160128,\"uptime\":1806577.5,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24227890,\"nice\":14080,\"sys\":3713130,\"idle\":1772843900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24228080,\"nice\":14220,\"sys\":3721680,\"idle\":1772629010,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6164,\"sum\":59581}}}"}
2025-03-14T21:11:32.187034+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986692186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:14:32.186875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741986872186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857811968,\"uptime\":1806757.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24229500,\"nice\":14080,\"sys\":3713390,\"idle\":1773021440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24229500,\"nice\":14220,\"sys\":3721970,\"idle\":1772806520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6114,\"sum\":59597}}}"}
2025-03-14T21:14:32.186977+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741986872186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.817204+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.817421+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='undefined'"}
2025-03-14T21:18:14.817488+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.807Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\"},\"eventObj\":[],\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.817519+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T21:18:14.817560+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T21:18:14.817671+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.817704+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T21:18:14.807Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\"},\"eventObj\":[],\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.817718+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-to-cis-request]"}
2025-03-14T21:18:14.817719+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-to-cis-request]"}
2025-03-14T21:18:14.817796+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987094817,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.818119+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987094818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}
2025-03-14T21:18:14.818204+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.600Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"severity\":[\"Sev1\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}]}},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.818205+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T21:18:14.818221+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T21:18:14.818287+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987094818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.818362+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T21:18:14.600Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"severity\":[\"Sev1\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}]}},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.818363+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-updated]"}
2025-03-14T21:18:14.818426+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094818,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T21:18:14.600Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"severity\":[\"Sev1\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T18:45:55.304Z\",\"2025-03-14T18:45:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}]}},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.860366+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987094860,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.860466+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987094860,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='undefined'"}
2025-03-14T21:18:14.860491+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094860,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"timestamp\":\"2025-03-14T21:18:14.808Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T21:18:14.860515+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094860,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T21:18:14.860571+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094860,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T21:18:14.860634+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987094860,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.860654+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094860,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"timestamp\":\"2025-03-14T21:18:14.808Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T21:18:14.860654+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987094860,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-report-generic-data]"}
2025-03-14T21:18:14.860668+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741987094860,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-report-generic-data]"}
2025-03-14T21:18:15.024460+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987095024,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident update message to Slack."}
2025-03-14T21:18:15.024468+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987095024,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08HV72NFR9\",\"ts\":\"1741987094.945829\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741987094.945829\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U02TV6Y55LJ> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"GqPga\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Detected Time*:\\n<!date^1741977900^{date_num} at {time_long} UTC|2025-03-14  6:45 PM  UTC>\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Severity*:\\nSev3\",\"verbatim\":false},{\"type\":\"mrkdwn\",\"text\":\"*Impact Start Time*:\\n<!date^1741977900^{date_num} at {time_long} UTC|2025-03-14  6:45 PM  UTC>\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"w9soF\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"jYf\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U02TV6Y55LJ\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}
2025-03-14T21:18:32.186851+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987112186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835615744,\"uptime\":1806997.5,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24232110,\"nice\":14080,\"sys\":3713830,\"idle\":1773257720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24232270,\"nice\":14220,\"sys\":3722340,\"idle\":1773042830,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6128,\"sum\":59586}}}"}
2025-03-14T21:18:32.187002+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987112186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:23:32.186869+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987412186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835464192,\"uptime\":1807297.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24234780,\"nice\":14080,\"sys\":3714300,\"idle\":1773553550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24234880,\"nice\":14220,\"sys\":3722750,\"idle\":1773338600,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6108,\"sum\":59604}}}"}
2025-03-14T21:23:32.186946+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987412186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:25:32.186851+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987532186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835509248,\"uptime\":1807417.5,\"totalMem\":4018159616,\"loadavg\":[0.29,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24235590,\"nice\":14080,\"sys\":3714510,\"idle\":1773672000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24236210,\"nice\":14220,\"sys\":3722920,\"idle\":1773456780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59598}}}"}
2025-03-14T21:25:32.187018+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987532186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:25:32.204448+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987532204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.014464,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:25:32.204539+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987532204,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:25:32.366909+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987532366,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":162.274207,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:25:32.366931+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987532366,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:25:32.435269+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987532435,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":68.168094,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T21:25:32.435275+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987532435,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:31:32.186842+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987892186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837893120,\"uptime\":1807777.5,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24239410,\"nice\":14080,\"sys\":3715090,\"idle\":1774027030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24239850,\"nice\":14220,\"sys\":3723460,\"idle\":1773811660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59616}}}"}
2025-03-14T21:31:32.187028+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987892186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:32:32.186873+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741987952186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838810624,\"uptime\":1807837.5,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24240050,\"nice\":14080,\"sys\":3715180,\"idle\":1774086180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24240330,\"nice\":14220,\"sys\":3723560,\"idle\":1773870850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6107,\"sum\":59619}}}"}
2025-03-14T21:32:32.186978+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741987952186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:33:32.190862+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741988012190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838118400,\"uptime\":1807897.5,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24240810,\"nice\":14080,\"sys\":3715270,\"idle\":1774145330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24240880,\"nice\":14220,\"sys\":3723650,\"idle\":1773930020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6103,\"sum\":59617}}}"}
2025-03-14T21:33:32.190996+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988012190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:33:45.404079+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988025403,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:33:45.404965+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988025404,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:43:32.186881+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741988612186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834841600,\"uptime\":1808497.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24246600,\"nice\":14080,\"sys\":3716260,\"idle\":1774737000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24246420,\"nice\":14220,\"sys\":3724630,\"idle\":1774521560,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6134,\"sum\":59601}}}"}
2025-03-14T21:43:32.186980+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988612186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:44:32.186878+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741988672186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833465344,\"uptime\":1808557.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24247090,\"nice\":14080,\"sys\":3716310,\"idle\":1774796210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24246980,\"nice\":14220,\"sys\":3724730,\"idle\":1774580720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6109,\"sum\":59612}}}"}
2025-03-14T21:44:32.187020+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988672186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:45:32.186874+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741988732186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832564224,\"uptime\":1808617.5,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24247690,\"nice\":14080,\"sys\":3716400,\"idle\":1774855340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24247790,\"nice\":14220,\"sys\":3724810,\"idle\":1774639900,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6102,\"sum\":59612}}}"}
2025-03-14T21:45:32.186979+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988732186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:47:32.186870+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741988852186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833121280,\"uptime\":1808737.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24248980,\"nice\":14080,\"sys\":3716560,\"idle\":1774973620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24248670,\"nice\":14220,\"sys\":3724960,\"idle\":1774758370,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6113,\"sum\":59610}}}"}
2025-03-14T21:47:32.187001+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988852186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:48:48.363456+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988928363,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:48:48.364437+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988928364,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:49:32.186873+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741988972186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832781312,\"uptime\":1808857.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24250090,\"nice\":14080,\"sys\":3716790,\"idle\":1775091560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24249740,\"nice\":14220,\"sys\":3725180,\"idle\":1774876410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6108,\"sum\":59614}}}"}
2025-03-14T21:49:32.186981+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741988972186,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:51:32.190860+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989092190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832158720,\"uptime\":1808977.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24250900,\"nice\":14080,\"sys\":3716990,\"idle\":1775209880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24250630,\"nice\":14220,\"sys\":3725310,\"idle\":1774994730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6103,\"sum\":59622}}}"}
2025-03-14T21:51:32.191017+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989092190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T21:58:50.545459+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989530545,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:58:50.546388+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989530546,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:00:32.190838+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989632190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830966784,\"uptime\":1809517.5,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24255880,\"nice\":14080,\"sys\":3717740,\"idle\":1775742260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24255620,\"nice\":14220,\"sys\":3726120,\"idle\":1775527380,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59611}}}"}
2025-03-14T22:00:32.191019+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989632190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:01:32.190859+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741989692190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830966784,\"uptime\":1809577.5,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24256390,\"nice\":14080,\"sys\":3717830,\"idle\":1775801390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24256000,\"nice\":14220,\"sys\":3726220,\"idle\":1775586630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6097,\"sum\":59616}}}"}
2025-03-14T22:01:32.190963+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741989692190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:10:32.190883+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990232190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833342464,\"uptime\":1810117.51,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24260970,\"nice\":14080,\"sys\":3718690,\"idle\":1776333920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24260870,\"nice\":14220,\"sys\":3727030,\"idle\":1776119220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":21,\"num\":6102,\"sum\":59621}}}"}
2025-03-14T22:10:32.190984+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990232190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:11:48.015198+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990308015,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.011849,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:11:48.015268+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990308015,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:11:48.177988+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990308177,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":162.568062,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:11:48.178087+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990308178,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.371936+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459371,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.372237+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459372,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='undefined'"}
2025-03-14T22:14:19.372302+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459372,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:19.360Z\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"name\":\"Matias Bruchi\",\"email\":\"mbruchi@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":true,\"created\":1741990457,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990457502,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"is_open\":true,\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"priority\":0},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WJNQ31J6A\",\"U03FTQ4JG4B\",\"WJRKNN294\",\"U02DZLQ85GB\",\"WJLJ877GV\",\"WP784VBCK\",\"WENLVEM1T\",\"U02FESK8REV\",\"WH1TAQ821\",\"W012KB1QR9P\",\"U039H44J24D\"],\"channels\":[\"C599RDWRF\"],\"inviteBots\":[\"U067SBXGGG6\"]}}"}
2025-03-14T22:14:19.372325+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459372,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:14:19.372339+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459372,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:14:19.372444+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459372,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.372496+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459372,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:19.360Z\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"name\":\"Matias Bruchi\",\"email\":\"mbruchi@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":true,\"created\":1741990457,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990457502,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"is_open\":true,\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"priority\":0},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WJNQ31J6A\",\"U03FTQ4JG4B\",\"WJRKNN294\",\"U02DZLQ85GB\",\"WJLJ877GV\",\"WP784VBCK\",\"WENLVEM1T\",\"U02FESK8REV\",\"WH1TAQ821\",\"W012KB1QR9P\",\"U039H44J24D\"],\"channels\":[\"C599RDWRF\"],\"inviteBots\":[\"U067SBXGGG6\"]}}"}
2025-03-14T22:14:19.372498+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459372,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-created-with-slack-channel]"}
2025-03-14T22:14:19.372522+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990459372,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created-with-slack-channel]"}
2025-03-14T22:14:19.423613+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459423,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.423739+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459423,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='undefined'"}
2025-03-14T22:14:19.423776+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459423,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:19.406Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T22:14:19.423777+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459423,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:14:19.423816+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459423,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:14:19.423917+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459423,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.423921+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459423,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:19.406Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T22:14:19.423921+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459423,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-created]"}
2025-03-14T22:14:19.423931+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990459423,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created]"}
2025-03-14T22:14:19.426099+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.426226+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'"}
2025-03-14T22:14:19.426239+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:19.415Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WJNQ31J6A\",\"U03FTQ4JG4B\",\"WJRKNN294\",\"U02DZLQ85GB\",\"WJLJ877GV\",\"WP784VBCK\",\"WENLVEM1T\",\"U02FESK8REV\",\"WH1TAQ821\",\"W012KB1QR9P\",\"U039H44J24D\"],\"bots\":[\"U067SBXGGG6\"],\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"name\":\"Matias Bruchi\",\"email\":\"mbruchi@salesforce.com\"},\"channels\":[\"C599RDWRF\"]}}"}
2025-03-14T22:14:19.426242+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:14:19.426296+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:14:19.426334+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.426380+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:19.415Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WJNQ31J6A\",\"U03FTQ4JG4B\",\"WJRKNN294\",\"U02DZLQ85GB\",\"WJLJ877GV\",\"WP784VBCK\",\"WENLVEM1T\",\"U02FESK8REV\",\"WH1TAQ821\",\"W012KB1QR9P\",\"U039H44J24D\"],\"bots\":[\"U067SBXGGG6\"],\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"name\":\"Matias Bruchi\",\"email\":\"mbruchi@salesforce.com\"},\"channels\":[\"C599RDWRF\"]}}"}
2025-03-14T22:14:19.426381+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-slack-channel-invite-users]"}
2025-03-14T22:14:19.426409+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T22:14:19.415Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WJNQ31J6A\",\"U03FTQ4JG4B\",\"WJRKNN294\",\"U02DZLQ85GB\",\"WJLJ877GV\",\"WP784VBCK\",\"WENLVEM1T\",\"U02FESK8REV\",\"WH1TAQ821\",\"W012KB1QR9P\",\"U039H44J24D\"],\"bots\":[\"U067SBXGGG6\"],\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"name\":\"Matias Bruchi\",\"email\":\"mbruchi@salesforce.com\"},\"channels\":[\"C599RDWRF\"]}}"}
2025-03-14T22:14:19.426465+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459426,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Inviting incident commander from event user data"}
2025-03-14T22:14:19.600907+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459600,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:19.601013+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459600,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='undefined'"}
2025-03-14T22:14:19.601015+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459600,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:19.550Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":true,\"created\":1741990457,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990457502,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"is_open\":true,\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"priority\":0}}"}
2025-03-14T22:14:19.601039+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:14:19.601108+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:14:19.601206+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990459601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:19.601246+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:19.550Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":true,\"created\":1741990457,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990457502,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"is_open\":true,\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"priority\":0}}"}
2025-03-14T22:14:19.601247+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990459601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-slack-channel-created]"}
2025-03-14T22:14:19.601248+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990459601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-created]"}
2025-03-14T22:14:22.601190+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990462601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:22.601398+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990462601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='undefined'"}
2025-03-14T22:14:22.601399+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990462601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:22.358Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/uBkNA2igmFdV\"}}"}
2025-03-14T22:14:22.601414+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990462601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:14:22.601477+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990462601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:14:22.601567+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990462601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:22.601599+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990462601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:22.358Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/uBkNA2igmFdV\"}}"}
2025-03-14T22:14:22.601600+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990462601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-report-created]"}
2025-03-14T22:14:22.601601+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990462601,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-report-created]"}
2025-03-14T22:14:25.493660+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990465493,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:25.494081+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990465494,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='undefined'"}
2025-03-14T22:14:25.494173+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465494,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:25.346Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"id\":\"0d944b37-6513-4eb0-8ed1-3aa07273669e\",\"serviceId\":\"P47KWWP\",\"serviceName\":\"MS engage Incident commander\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\",\"responderName\":\"Brian Harrison\",\"responderId\":\"PCVASP1\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PCVASP1\",\"incidentNumber\":\"14014082\",\"incidentTitle\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"incidentDetails\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"success\":true,\"pageTimestamp\":\"2025-03-14T22:14:25.293Z\",\"pdData\":{\"incident\":{\"incident_number\":14014082,\"title\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"created_at\":\"2025-03-14T22:14:25Z\",\"updated_at\":\"2025-03-14T22:14:25Z\",\"status\":\"triggered\",\"incident_key\":\"756436492148477fa0f5250458acf2fa\",\"service\":{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"},\"assignments\":[{\"at\":\"2025-03-14T22:14:25Z\",\"assignee\":{\"id\":\"PCVASP1\",\"type\":\"user_reference\",\"summary\":\"Brian Harrison\",\"self\":\"https://api.pagerduty.com/users/PCVASP1\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCVASP1\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:14:25Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R77BAIR30WLJU9RT5BYNDQR48R\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R77BAIR30WLJU9RT5BYNDQR48R\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1/log_entries/R77BAIR30WLJU9RT5BYNDQR48R\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PUXAJKP\",\"type\":\"escalation_policy_reference\",\"summary\":\"MS Incident-commander\",\"self\":\"https://api.pagerduty.com/escalation_policies/PUXAJKP\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PUXAJKP\"},\"teams\":[{\"id\":\"PFTQV63\",\"type\":\"team_reference\",\"summary\":\"GUS: MS Incident Management\",\"self\":\"https://api.pagerduty.com/teams/PFTQV63\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PFTQV63\"}],\"impacted_services\":[{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:24:25Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1UMXQB80UGDI1\",\"type\":\"incident\",\"summary\":\"[#14014082] Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"self\":\"https://api.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\"}}},\"responderEmail\":\"bharrison@salesforce.com\"}}"}
2025-03-14T22:14:25.494174+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465494,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:14:25.494202+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465494,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:14:25.494317+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990465494,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:25.494407+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465494,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:25.346Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"id\":\"0d944b37-6513-4eb0-8ed1-3aa07273669e\",\"serviceId\":\"P47KWWP\",\"serviceName\":\"MS engage Incident commander\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\",\"responderName\":\"Brian Harrison\",\"responderId\":\"PCVASP1\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PCVASP1\",\"incidentNumber\":\"14014082\",\"incidentTitle\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"incidentDetails\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"success\":true,\"pageTimestamp\":\"2025-03-14T22:14:25.293Z\",\"pdData\":{\"incident\":{\"incident_number\":14014082,\"title\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"created_at\":\"2025-03-14T22:14:25Z\",\"updated_at\":\"2025-03-14T22:14:25Z\",\"status\":\"triggered\",\"incident_key\":\"756436492148477fa0f5250458acf2fa\",\"service\":{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"},\"assignments\":[{\"at\":\"2025-03-14T22:14:25Z\",\"assignee\":{\"id\":\"PCVASP1\",\"type\":\"user_reference\",\"summary\":\"Brian Harrison\",\"self\":\"https://api.pagerduty.com/users/PCVASP1\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCVASP1\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:14:25Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R77BAIR30WLJU9RT5BYNDQR48R\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R77BAIR30WLJU9RT5BYNDQR48R\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1/log_entries/R77BAIR30WLJU9RT5BYNDQR48R\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PUXAJKP\",\"type\":\"escalation_policy_reference\",\"summary\":\"MS Incident-commander\",\"self\":\"https://api.pagerduty.com/escalation_policies/PUXAJKP\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PUXAJKP\"},\"teams\":[{\"id\":\"PFTQV63\",\"type\":\"team_reference\",\"summary\":\"GUS: MS Incident Management\",\"self\":\"https://api.pagerduty.com/teams/PFTQV63\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PFTQV63\"}],\"impacted_services\":[{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:24:25Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"P47KWWP\",\"type\":\"service_reference\",\"summary\":\"MS engage Incident commander\",\"self\":\"https://api.pagerduty.com/services/P47KWWP\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/P47KWWP\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1UMXQB80UGDI1\",\"type\":\"incident\",\"summary\":\"[#14014082] Incident: AWS Operational Issue in eu-west-1 and sa-east-1\",\"self\":\"https://api.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1UMXQB80UGDI1\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\"}}},\"responderEmail\":\"bharrison@salesforce.com\"}}"}
2025-03-14T22:14:25.494408+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465494,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-page-response]"}
2025-03-14T22:14:25.494409+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990465494,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-page-response]"}
2025-03-14T22:14:25.560718+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990465560,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:25.560835+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990465560,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'"}
2025-03-14T22:14:25.560839+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465560,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:25.508Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"users\":[\"U02DZLQ85GB\"]}}"}
2025-03-14T22:14:25.560856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465560,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:14:25.560935+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465560,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:14:25.561023+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990465560,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:25.561067+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:25.508Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"users\":[\"U02DZLQ85GB\"]}}"}
2025-03-14T22:14:25.561067+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-slack-channel-invite-users]"}
2025-03-14T22:14:25.561114+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T22:14:25.508Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"users\":[\"U02DZLQ85GB\"]}}"}
2025-03-14T22:14:25.561117+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Could not invite incident commander from event"}
2025-03-14T22:14:25.561118+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Inviting Slack users"}
2025-03-14T22:14:25.684380+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":50,"time":1741990465684,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Error inviting U02DZLQ85GB to channel C08J51MFR5X: Error: An API error occurred: already_in_channel"}
2025-03-14T22:14:25.684382+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465684,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Inviting Slack bots"}
2025-03-14T22:14:25.684422+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990465684,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No channels found in icc-slack-channel-invite-users event: {\"createdAt\":\"2025-03-14T22:14:25.508Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"users\":[\"U02DZLQ85GB\"]}}"}
2025-03-14T22:14:26.953530+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990466953,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":149.021246,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:14:26.953658+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990466953,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:53.046647+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990493046,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:53.046979+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990493046,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='undefined'"}
2025-03-14T22:14:53.047078+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990493047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:52.904Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"2025-03-14T22:14:52.731Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T22:14:52.731Z\"]},\"requestId\":\"7d9ab148-9680-0fa1-2da5-88c56b849fee\",\"client\":\"icc-slack-app\"}"}
2025-03-14T22:14:53.047081+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990493047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:14:53.047178+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990493047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:14:53.047263+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990493047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:14:53.047360+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990493047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:14:52.904Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"2025-03-14T22:14:52.731Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T22:14:52.731Z\"]},\"requestId\":\"7d9ab148-9680-0fa1-2da5-88c56b849fee\",\"client\":\"icc-slack-app\"}"}
2025-03-14T22:14:53.047364+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990493047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-updated]"}
2025-03-14T22:14:53.047430+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990493047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident updated notification for [icc-incident-updated]: {\"createdAt\":\"2025-03-14T22:14:52.904Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard 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Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"2025-03-14T22:14:52.731Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias 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2025-03-14T22:14:53.047563+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990493047,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Un-accounted for change for key engagedAt with changes: [\"\",\"2025-03-14T22:14:52.731Z\"] with incident payload {\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"2025-03-14T22:14:52.731Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\",\"usdResources\":[]}"}
2025-03-14T22:14:53.241181+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990493241,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident update message to Slack."}
2025-03-14T22:14:53.241212+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990493241,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08J51MFR5X\",\"ts\":\"1741990493.167769\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741990493.167769\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U02DZLQ85GB> updated status from *New* to *In Progress*. Let's get to work!\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"8=58\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U02DZLQ85GB\"},{\"type\":\"text\",\"text\":\" updated status from \"},{\"type\":\"text\",\"text\":\"New\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\" to \"},{\"type\":\"text\",\"text\":\"In Progress\",\"style\":{\"bold\":true}},{\"type\":\"text\",\"text\":\". Let's get to work!\"}]}]}],\"language\":{\"locale\":\"en-US\",\"is_reliable\":true}},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}
2025-03-14T22:14:53.241535+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990493241,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Posted incident update message to Slack."}
2025-03-14T22:14:53.241595+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990493241,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Slack response: {\"ok\":true,\"channel\":\"C08J51MFR5X\",\"ts\":\"1741990493.166699\",\"message\":{\"user\":\"U02Q288NF7W\",\"type\":\"message\",\"ts\":\"1741990493.166699\",\"bot_id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"text\":\"<@U02DZLQ85GB> just updated this incident:\",\"team\":\"T01GST6QY0G\",\"bot_profile\":{\"id\":\"B02Q0159R4K\",\"app_id\":\"A02Q50RQQ3B\",\"name\":\"Incident Command Center\",\"icons\":{\"image_36\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_36.png\",\"image_48\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_48.png\",\"image_72\":\"https://avatars.slack-edge.com/2022-03-18/3284288003008_60d319541d08718309e0_72.png\"},\"deleted\":false,\"updated\":1647596965,\"team_id\":\"T01GST6QY0G\"},\"attachments\":[{\"id\":1,\"blocks\":[{\"type\":\"section\",\"block_id\":\"bq8B1\",\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Status*:\\nIn Progress\",\"verbatim\":false}]},{\"type\":\"actions\",\"block_id\":\"ryr74\",\"elements\":[{\"type\":\"button\",\"action_id\":\"action-show-details\",\"text\":{\"type\":\"plain_text\",\"text\":\"View Incident Details\",\"emoji\":true},\"style\":\"primary\"}]}],\"color\":\"#009FE2\",\"fallback\":\"Show updated attributes\"}],\"blocks\":[{\"type\":\"rich_text\",\"block_id\":\"QpsZQ\",\"elements\":[{\"type\":\"rich_text_section\",\"elements\":[{\"type\":\"user\",\"user_id\":\"U02DZLQ85GB\"},{\"type\":\"text\",\"text\":\" just updated this incident:\"}]}]}]},\"response_metadata\":{\"scopes\":[\"app_mentions:read\",\"channels:join\",\"channels:manage\",\"channels:read\",\"chat:write\",\"chat:write.customize\",\"chat:write.public\",\"commands\",\"groups:read\",\"groups:write\",\"links:read\",\"links:write\",\"users:read\",\"users:read.email\",\"channels:history\",\"groups:history\",\"im:history\",\"mpim:history\",\"bookmarks:read\",\"bookmarks:write\",\"pins:read\",\"pins:write\",\"mpim:read\",\"workflow.steps:execute\"],\"acceptedScopes\":[\"chat:write\"]}}"}
2025-03-14T22:15:32.190873+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990532190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837696512,\"uptime\":1810417.51,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24263930,\"nice\":14080,\"sys\":3719210,\"idle\":1776629390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24263760,\"nice\":14220,\"sys\":3727550,\"idle\":1776414870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6134,\"sum\":59586}}}"}
2025-03-14T22:15:32.190975+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990532190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:16:32.190858+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990592190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836529152,\"uptime\":1810477.51,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24264420,\"nice\":14080,\"sys\":3719290,\"idle\":1776688580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24264420,\"nice\":14220,\"sys\":3727630,\"idle\":1776474060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6122,\"sum\":59588}}}"}
2025-03-14T22:16:32.191004+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990592190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:13.784588+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990813784,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:13.784901+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990813784,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='undefined'"}
2025-03-14T22:20:13.784998+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813784,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:13.776Z\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"name\":\"Sangeetha Laxman\",\"email\":\"slaxman@salesforce.com\"},\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741990812,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990812415,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"modifiedAt\":\"2025-03-14T22:20:11.890Z\",\"createdBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"modifiedBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"id\":\"ac4ed9c3-87ed-414e-aef6-6ded9dd49c3a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U05N8CX8N0L\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U03JKDWTSGG\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"channels\":[\"C026TLC6VT5\"],\"inviteBots\":[]}}"}
2025-03-14T22:20:13.785003+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813784,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:20:13.785057+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813785,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:20:13.785152+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990813785,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:13.785241+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813785,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:20:13.776Z\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"name\":\"Sangeetha Laxman\",\"email\":\"slaxman@salesforce.com\"},\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741990812,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990812415,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"modifiedAt\":\"2025-03-14T22:20:11.890Z\",\"createdBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"modifiedBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"id\":\"ac4ed9c3-87ed-414e-aef6-6ded9dd49c3a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U05N8CX8N0L\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U03JKDWTSGG\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"channels\":[\"C026TLC6VT5\"],\"inviteBots\":[]}}"}
2025-03-14T22:20:13.785241+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813785,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-created-with-slack-channel]"}
2025-03-14T22:20:13.785245+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990813785,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created-with-slack-channel]"}
2025-03-14T22:20:13.832055+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990813831,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:13.832173+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990813832,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='undefined'"}
2025-03-14T22:20:13.832200+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813832,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:13.815Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T22:20:13.832214+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813832,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:20:13.832277+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813832,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:20:13.832398+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990813832,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:13.832401+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813832,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:20:13.815Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T22:20:13.832402+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813832,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-incident-created]"}
2025-03-14T22:20:13.832403+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990813832,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-incident-created]"}
2025-03-14T22:20:13.833655+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990813833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:13.833833+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990813833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='undefined'"}
2025-03-14T22:20:13.833871+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:13.823Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U05N8CX8N0L\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U03JKDWTSGG\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"bots\":[],\"createdBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"name\":\"Sangeetha Laxman\",\"email\":\"slaxman@salesforce.com\"},\"channels\":[\"C026TLC6VT5\"]}}"}
2025-03-14T22:20:13.833874+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:20:13.833927+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:20:13.834011+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990813833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:13.834014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:20:13.823Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U05N8CX8N0L\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U03JKDWTSGG\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"bots\":[],\"createdBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"name\":\"Sangeetha Laxman\",\"email\":\"slaxman@salesforce.com\"},\"channels\":[\"C026TLC6VT5\"]}}"}
2025-03-14T22:20:13.834014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813833,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-slack-channel-invite-users]"}
2025-03-14T22:20:13.834075+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813834,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Incident invite notification for [icc-slack-channel-invite-users]: {\"createdAt\":\"2025-03-14T22:20:13.823Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U05N8CX8N0L\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U03JKDWTSGG\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"bots\":[],\"createdBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"name\":\"Sangeetha Laxman\",\"email\":\"slaxman@salesforce.com\"},\"channels\":[\"C026TLC6VT5\"]}}"}
2025-03-14T22:20:13.834076+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990813834,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Inviting incident commander from event user data"}
2025-03-14T22:20:14.004712+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990814004,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:14.004865+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990814004,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='undefined'"}
2025-03-14T22:20:14.004866+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990814004,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:13.954Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"eventObj\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741990812,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990812415,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T22:20:14.004890+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990814004,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:20:14.004964+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990814004,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:20:14.005055+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990814005,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:14.005096+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990814005,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:20:13.954Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\"},\"eventObj\":{\"id\":\"C08HVDPND0S\",\"name\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741990812,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741990812415,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T22:20:14.005097+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990814005,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-slack-channel-created]"}
2025-03-14T22:20:14.005098+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741990814005,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [icc-slack-channel-created]"}
2025-03-14T22:20:18.505171+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990818505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:18.505229+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990818505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"}
2025-03-14T22:20:18.505275+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990818505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:18.356Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuALIYA3\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:20:18.356Z\",\"recordId\":\"500EE00001TuALIYA3\",\"incidentId\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"caseNumber\":\"73035611\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:20:18.505308+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990818505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:20:18.505348+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990818505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:20:18.505490+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990818505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:18.505492+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990818505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:20:18.356Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuALIYA3\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:20:18.356Z\",\"recordId\":\"500EE00001TuALIYA3\",\"incidentId\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"caseNumber\":\"73035611\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:20:18.505493+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990818505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-gus-response]"}
2025-03-14T22:20:18.505516+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990818505,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T22:20:18.356Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuALIYA3\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:20:18.356Z\",\"recordId\":\"500EE00001TuALIYA3\",\"incidentId\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"caseNumber\":\"73035611\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:20:20.769262+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990820769,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":124.825963,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:20.769342+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990820769,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:20.781255+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990820781,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":143.693575,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:20.781283+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990820781,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:20.787377+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990820787,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.004743,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:20.787399+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990820787,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:20.816998+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990820816,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":47.573415,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:20.817012+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990820816,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:20.825680+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990820825,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":140.117236,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:20.825712+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990820825,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:20.827230+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990820827,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":137.285043,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:20.827251+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990820827,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:20.874838+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990820874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":49.025266,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:20.874871+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990820874,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:20.905738+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990820905,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":118.246345,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:20.905756+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990820905,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:20.957266+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990820957,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":51.388502,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:20.957271+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990820957,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:21.003186+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990821003,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":185.997228,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:21.003191+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990821003,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:21.880447+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990821880,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":144.650113,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:21.880520+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990821880,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:21.933000+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990821932,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005845,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:21.933055+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990821933,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:21.981767+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990821981,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":129.491129,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:21.981835+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990821981,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:22.009092+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990822009,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.005769,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:22.009156+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990822009,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:22.053634+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990822053,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":120.443376,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:22.053667+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990822053,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:22.100320+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990822100,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":46.542712,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:22.100347+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990822100,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:23.688011+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990823687,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":126.779722,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:23.688094+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990823688,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:23.732016+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990823731,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.00633,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:23.732173+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990823732,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:23.847217+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990823847,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":114.88313,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:23.847287+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990823847,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:20:23.897227+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741990823897,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":49.802084,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:20:23.897253+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741990823897,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:44.000611+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991324000,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":59.520063,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:44.000703+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991324000,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:44.002963+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991324002,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":345.45863,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:44.002964+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991324002,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:44.003586+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991324003,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":340.340319,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:44.003622+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991324003,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:44.004935+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991324004,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":294.362626,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:44.004952+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991324004,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:45.692943+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991325692,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009105,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:45.693077+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991325693,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:45.821298+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991325821,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":128.089777,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:45.821431+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991325821,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:45.876011+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991325875,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":54.487604,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:45.876042+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991325876,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:47.044467+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991327044,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006837,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:47.044559+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991327044,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:47.055630+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991327055,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.00527,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:47.055739+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991327055,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:47.158765+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991327158,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":114.052708,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:47.158770+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991327158,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:47.166427+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991327166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":110.571554,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:47.166431+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991327166,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:47.209743+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991327209,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":50.871957,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:47.209748+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991327209,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:47.220103+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991327220,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":53.567674,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:47.220107+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991327220,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:48.561943+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991328561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":278.829001,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:48.561967+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991328561,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:49.958212+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991329958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":296.857174,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:49.958342+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991329958,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:50.174875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991330174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.007163,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:50.174947+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991330174,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:51.149318+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991331149,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":50.91592,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:51.149359+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991331149,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:51.159001+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991331158,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":122.252459,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:51.159036+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991331159,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:51.215940+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991331215,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":56.798034,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:51.216007+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991331215,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:51.363754+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991331363,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":310.527731,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:51.363827+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991331363,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:52.417301+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991332417,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":315.153487,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:52.417386+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991332417,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:54.621230+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991334621,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":116.855154,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:54.621277+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991334621,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:54.671779+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991334671,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":50.373867,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:54.671801+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991334671,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:54.750189+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991334750,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":347.960594,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:54.750221+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991334750,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:54.775338+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991334775,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":304.621303,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:54.775403+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991334775,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:54.791734+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991334791,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":279.201178,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:54.791852+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991334791,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:56.263715+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991336263,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T22:28:56.264659+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991336264,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:28:56.430990+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991336430,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009424,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:56.431102+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991336431,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:57.459535+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991337459,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006906,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:57.459639+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991337459,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:57.551469+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991337551,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.011253,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:57.551513+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991337551,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:57.579809+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991337579,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":120.076842,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:57.579955+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991337579,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:57.630977+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991337630,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":50.89365,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:57.631064+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991337631,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:57.676167+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991337676,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":124.563125,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:57.676187+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991337676,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:57.695810+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991337695,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.004736,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:57.695838+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991337695,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:28:58.660975+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991338660,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":316.878096,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:28:58.661030+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991338660,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:29:20.330441+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991360330,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:29:20.330546+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991360330,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='undefined'"}
2025-03-14T22:29:20.330548+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360330,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:19.811Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:29:20.330552+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360330,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:20.330635+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360330,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:20.330731+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991360330,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:29:20.330731+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360330,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:29:19.811Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:29:20.330732+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360330,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [bullmq-job-completed]"}
2025-03-14T22:29:20.330733+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":40,"time":1741991360330,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"No Listener registered for event [bullmq-job-completed]"}
2025-03-14T22:29:20.400406+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991360400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:29:20.400537+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991360400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='undefined'"}
2025-03-14T22:29:20.400543+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:20.348Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"audience\":[],\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:19.744Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":15,\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J51MFR5X\"}}"}
2025-03-14T22:29:20.400557+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:29:20.400622+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:29:20.400721+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991360400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:29:20.400725+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T22:29:20.348Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"audience\":[],\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:19.744Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":15,\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J51MFR5X\"}}"}
2025-03-14T22:29:20.400726+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-reminder-triggered]"}
2025-03-14T22:29:20.400785+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991360400,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-reminder-triggered]: {\"createdAt\":\"2025-03-14T22:29:20.348Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"audience\":[],\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:19.744Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":15,\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J51MFR5X\"}}"}
2025-03-14T22:29:56.740787+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991396740,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":17.375261,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:29:56.740945+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991396740,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:29:56.741030+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991396740,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.039564,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:29:56.741075+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991396741,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:29:56.867001+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991396866,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":125.801298,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:29:56.867148+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991396867,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:29:56.937177+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991396937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":69.899385,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:29:56.937227+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991396937,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:34:32.190837+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991672190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839474176,\"uptime\":1811557.51,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24275290,\"nice\":14080,\"sys\":3720990,\"idle\":1777752470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24275390,\"nice\":14220,\"sys\":3729350,\"idle\":1777538120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6120,\"sum\":59611}}}"}
2025-03-14T22:34:32.190998+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991672190,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:37:32.194843+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991852194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840535040,\"uptime\":1811737.51,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24276630,\"nice\":14080,\"sys\":3721260,\"idle\":1777929880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24276770,\"nice\":14220,\"sys\":3729670,\"idle\":1777715670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59614}}}"}
2025-03-14T22:37:32.194987+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991852194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:39:32.194895+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741991972194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841759744,\"uptime\":1811857.51,\"totalMem\":4018159616,\"loadavg\":[0.29,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24277430,\"nice\":14080,\"sys\":3721470,\"idle\":1778048280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24277750,\"nice\":14220,\"sys\":3729890,\"idle\":1777833920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59614}}}"}
2025-03-14T22:39:32.194991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741991972194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:42:56.683183+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992176683,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":433.412785,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:42:56.683312+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992176683,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:45:32.194876+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992332194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839322624,\"uptime\":1812217.51,\"totalMem\":4018159616,\"loadavg\":[0.06,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24281320,\"nice\":14080,\"sys\":3722060,\"idle\":1778403180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24281220,\"nice\":14220,\"sys\":3730460,\"idle\":1778188910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":22,\"num\":6130,\"sum\":59609}}}"}
2025-03-14T22:45:32.194960+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992332194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:46:32.194883+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992392194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839101440,\"uptime\":1812277.51,\"totalMem\":4018159616,\"loadavg\":[0.02,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24281900,\"nice\":14080,\"sys\":3722190,\"idle\":1778462340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24281770,\"nice\":14220,\"sys\":3730550,\"idle\":1778248130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6103,\"sum\":59615}}}"}
2025-03-14T22:46:32.194970+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992392194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:47:03.957629+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992423957,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006607,\"method\":\"BoltEvent.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:47:03.957721+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992423957,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:47:04.107617+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992424107,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":149.76513,\"method\":\"BoltEvent.eventAuthMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:47:04.107706+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992424107,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:47:04.167171+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992424167,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":59.31385,\"method\":\"BoltEventIncidentReqd.eventIncidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T22:47:04.167217+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992424167,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:47:32.194855+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992452194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845753344,\"uptime\":1812337.51,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24282670,\"nice\":14080,\"sys\":3722360,\"idle\":1778521320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24282590,\"nice\":14220,\"sys\":3730670,\"idle\":1778307030,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6131,\"sum\":59604}}}"}
2025-03-14T22:47:32.194987+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992452194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:50:32.194876+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992632194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829942784,\"uptime\":1812517.51,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24284360,\"nice\":14080,\"sys\":3722620,\"idle\":1778698480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24284540,\"nice\":14220,\"sys\":3730960,\"idle\":1778484190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59615}}}"}
2025-03-14T22:50:32.194961+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992632194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:52:32.194841+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992752194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829021184,\"uptime\":1812637.51,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24285590,\"nice\":14080,\"sys\":3722790,\"idle\":1778816860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24285470,\"nice\":14220,\"sys\":3731130,\"idle\":1778602550,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59613}}}"}
2025-03-14T22:52:32.195010+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992752194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T22:56:32.194892+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741992992194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830721024,\"uptime\":1812877.51,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24287660,\"nice\":14080,\"sys\":3723120,\"idle\":1779053640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24287450,\"nice\":14220,\"sys\":3731530,\"idle\":1778839230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6108,\"sum\":59615}}}"}
2025-03-14T22:56:32.194988+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741992992194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:00:50.540005+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993250539,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T23:00:50.540121+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993250540,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='undefined'"}
2025-03-14T23:00:50.540122+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993250540,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:00:50.484Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuFmLYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed_not_valid\",\"timestamp\":\"2025-03-14T23:00:50.484Z\",\"recordId\":\"500EE00001TuFmLYAV\",\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"caseNumber\":\"73035496\"},\"changes\":{}}"}
2025-03-14T23:00:50.540157+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993250540,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:00:50.540227+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993250540,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:00:50.540354+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993250540,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:00:50.540360+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993250540,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Received JSON event: {\"createdAt\":\"2025-03-14T23:00:50.484Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuFmLYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed_not_valid\",\"timestamp\":\"2025-03-14T23:00:50.484Z\",\"recordId\":\"500EE00001TuFmLYAV\",\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"caseNumber\":\"73035496\"},\"changes\":{}}"}
2025-03-14T23:00:50.540362+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993250540,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handling event [icc-gus-response]"}
2025-03-14T23:00:50.540373+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993250540,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"Handler for [icc-gus-response]: {\"createdAt\":\"2025-03-14T23:00:50.484Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuFmLYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed_not_valid\",\"timestamp\":\"2025-03-14T23:00:50.484Z\",\"recordId\":\"500EE00001TuFmLYAV\",\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"caseNumber\":\"73035496\"},\"changes\":{}}"}
2025-03-14T23:02:32.194892+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993352194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832048128,\"uptime\":1813237.51,\"totalMem\":4018159616,\"loadavg\":[0.04,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24291440,\"nice\":14080,\"sys\":3723600,\"idle\":1779408880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24291420,\"nice\":14220,\"sys\":3732040,\"idle\":1779194250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6106,\"sum\":59614}}}"}
2025-03-14T23:02:32.195005+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993352194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:03:32.194864+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993412194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832056320,\"uptime\":1813297.51,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24292110,\"nice\":14080,\"sys\":3723670,\"idle\":1779468090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24291890,\"nice\":14220,\"sys\":3732140,\"idle\":1779253380,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59616}}}"}
2025-03-14T23:03:32.194963+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993412194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:04:03.259144+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993443259,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:04:03.260090+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993443260,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:09:04.559649+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993744559,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:09:04.560503+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993744560,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:09:32.194872+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993772194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831966208,\"uptime\":1813657.51,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24295130,\"nice\":14080,\"sys\":3724170,\"idle\":1779823160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24294860,\"nice\":14220,\"sys\":3732690,\"idle\":1779608420,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6119,\"sum\":59612}}}"}
2025-03-14T23:09:32.194967+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993772194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:11:32.194853+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993892194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832273408,\"uptime\":1813777.51,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24296320,\"nice\":14080,\"sys\":3724370,\"idle\":1779941500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24295910,\"nice\":14220,\"sys\":3732890,\"idle\":1779726690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59613}}}"}
2025-03-14T23:11:32.194991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993892194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:12:32.194879+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741993952194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832048128,\"uptime\":1813837.51,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24296670,\"nice\":14080,\"sys\":3724480,\"idle\":1780000680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24296620,\"nice\":14220,\"sys\":3732970,\"idle\":1779785870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6103,\"sum\":59613}}}"}
2025-03-14T23:12:32.194979+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741993952194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:13:32.194877+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741994012194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832052224,\"uptime\":1813897.51,\"totalMem\":4018159616,\"loadavg\":[0.11,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24297090,\"nice\":14080,\"sys\":3724580,\"idle\":1780059910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24297330,\"nice\":14220,\"sys\":3733050,\"idle\":1779844950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6099,\"sum\":59620}}}"}
2025-03-14T23:13:32.194967+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741994012194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:14:32.194851+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741994072194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831822848,\"uptime\":1813957.51,\"totalMem\":4018159616,\"loadavg\":[0.11,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24297710,\"nice\":14080,\"sys\":3724670,\"idle\":1780119160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24298220,\"nice\":14220,\"sys\":3733130,\"idle\":1779904080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6121,\"sum\":59606}}}"}
2025-03-14T23:14:32.194987+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741994072194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:23:32.194878+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741994612194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848063488,\"uptime\":1814497.51,\"totalMem\":4018159616,\"loadavg\":[0.04,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24303000,\"nice\":14080,\"sys\":3725570,\"idle\":1780651150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24303610,\"nice\":14220,\"sys\":3734100,\"idle\":1780436230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6142,\"sum\":59599}}}"}
2025-03-14T23:23:32.194958+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741994612194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:29:08.208914+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741994948208,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:29:08.209884+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741994948209,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:30:32.194850+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995032194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844307456,\"uptime\":1814917.51,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24306510,\"nice\":14080,\"sys\":3726130,\"idle\":1781065470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24307750,\"nice\":14220,\"sys\":3734720,\"idle\":1780850290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59613}}}"}
2025-03-14T23:30:32.194971+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995032194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:35:32.194873+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995332194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843832320,\"uptime\":1815217.51,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24309290,\"nice\":14080,\"sys\":3726600,\"idle\":1781361390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24310790,\"nice\":14220,\"sys\":3735160,\"idle\":1781146070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6105,\"sum\":59617}}}"}
2025-03-14T23:35:32.194946+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995332194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:36:00.434293+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995360434,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.033784,\"method\":\"BoltOptionsWithLocalCache.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:36:00.434342+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995360434,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:36:00.583117+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995360583,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":148.647895,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:36:00.583167+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995360583,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:36:03.553095+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995363552,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.028602,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:36:03.553186+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995363553,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:36:03.675866+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995363675,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":122.547894,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:36:03.675926+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995363675,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:36:03.822728+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995363822,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":146.636674,\"method\":\"AfterTeamSelectedAction\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:36:03.822827+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995363822,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:36:15.569894+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995375569,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.040478,\"method\":\"BoltOptionsWithLocalCache.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:36:15.570058+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995375570,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:36:15.709244+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995375709,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":139.055017,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:36:15.709325+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995375709,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:36:15.712258+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995375712,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":2.799868,\"method\":\"GusTeamLookup.optionsListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:36:15.712311+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995375712,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:38:46.702130+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995526701,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.016748,\"method\":\"BoltView.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:38:46.702202+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995526702,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:38:46.864803+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995526864,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":162.4865,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:38:46.864879+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995526864,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:38:46.865561+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995526865,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"IncidentsApi::createIncident, {\"incidentToCreate\":{\"channels\":[\"C9FTL4TH8\"],\"description\":\"\",\"invitees\":[\"U024XRX1FFT\",\"U01RPH2F117\",\"U012S04MTHV\",\"U02CFL32BAS\",\"UNDTN00UC\"],\"severity\":\"Sev4\",\"subject\":\"Certain Workbooks are not getting rendered\",\"teamExternalId\":\"a00EE000008qhopYAA\",\"origin\":\"CustomerExternal\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"]}}"}
2025-03-14T23:40:14.503623+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995614503,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":121.588908,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:40:14.503697+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995614503,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:40:14.530880+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741995614530,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":167.060601,\"method\":\"MemberJoinedChannelEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:40:14.530917+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995614530,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:44:11.537161+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995851537,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:44:11.538103+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741995851538,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:49:32.199078+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996172198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854494208,\"uptime\":1816057.51,\"totalMem\":4018159616,\"loadavg\":[0.09,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24317520,\"nice\":14080,\"sys\":3727990,\"idle\":1782189040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24320400,\"nice\":14220,\"sys\":3736500,\"idle\":1781971800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6111,\"sum\":59603}}}"}
2025-03-14T23:49:32.199082+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996172198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:50:32.194913+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996232194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2902097920,\"uptime\":1816117.51,\"totalMem\":4018159616,\"loadavg\":[0.66,0.23,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24346940,\"nice\":14080,\"sys\":3730100,\"idle\":1782214080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24337800,\"nice\":14220,\"sys\":3738910,\"idle\":1782010320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6087,\"sum\":59524}}}"}
2025-03-14T23:50:32.195006+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996232194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:51:24.523468+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996284523,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":278.709762,\"method\":\"AppHomeOpenedEventHandler.eventListener\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:51:24.523545+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996284523,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:52:07.342551+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996327342,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006327,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:52:07.342647+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996327342,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:52:07.495561+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996327495,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":152.772139,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:52:07.495613+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996327495,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:52:07.495759+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996327495,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.094121,\"method\":\"BoltCommand.parseSubcommandMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:52:07.495795+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996327495,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:52:07.565977+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996327565,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":70.053469,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:52:07.566032+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996327565,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:52:07.566077+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996327566,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009235,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:52:07.566160+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996327566,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:52:07.566410+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996327566,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.134842,\"method\":\"BoltCommand.ackFirstMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:52:07.566454+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996327566,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:53:32.194852+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996412194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896007168,\"uptime\":1816297.51,\"totalMem\":4018159616,\"loadavg\":[0.03,0.12,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24348490,\"nice\":14080,\"sys\":3730370,\"idle\":1782391790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24339660,\"nice\":14220,\"sys\":3739210,\"idle\":1782187850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6104,\"sum\":59617}}}"}
2025-03-14T23:53:32.194962+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996412194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:54:32.195439+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996472194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2784272384,\"uptime\":1816357.51,\"totalMem\":4018159616,\"loadavg\":[0.09,0.11,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24352190,\"nice\":14080,\"sys\":3730690,\"idle\":1782447560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24340780,\"nice\":14220,\"sys\":3739320,\"idle\":1782246150,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59595}}}"}
2025-03-14T23:54:32.195443+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996472195,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:56:18.323805+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996578323,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"IncidentsApi::resolveIncident, response: {\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"modifiedAt\":\"2025-03-14T23:56:18.079Z\",\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"subject\":\"KaaS PROD24-core1\",\"description\":\"\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"caseNumber\":\"72888272\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"gusExportTimestamp\":\"2025-03-10T22:53:43.500Z\",\"team\":{\"createdAt\":\"2023-07-14T13:23:55.089Z\",\"modifiedAt\":\"2023-07-14T13:24:11.808Z\",\"id\":\"28963077-02f6-4acc-8e50-a11f577eaffb\",\"externalId\":\"a00B0000009GP5lIAG\",\"scrumTeam\":{\"sfid\":\"a00B0000009GP5lIAG\",\"name\":\"Infra IAM - Authentication\",\"active\":true,\"parentCloud\":\"HPS\",\"cloud\":null,\"createdDate\":\"2019-02-04T22:16:22.000Z\",\"productOwner\":\"005B0000005xNKPIA2\",\"pagerDutyEscalationServiceUrl\":\"https://salesforce.pagerduty.com/service-directory/PGSB3WF\",\"engineeringManager\":\"005B0000005cmqlIAA\",\"publicSlackChannel\":\"#matlock-general\",\"quipUrl\":null,\"distributionLists\":null,\"pagerDutyPrimaryTeamUrl\":\"https://salesforce.pagerduty.com/teams/PUL09S1\",\"scrumMaster\":\"005B0000005cmqlIAA\"},\"baseConfigJson\":null},\"slackChannel\":{\"createdAt\":\"2025-03-10T22:51:45.328Z\",\"modifiedAt\":\"2025-03-10T22:51:50.144Z\",\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"bridge\":{\"createdAt\":\"2025-03-11T00:30:52.116Z\",\"modifiedAt\":\"2025-03-11T00:30:52.116Z\",\"id\":\"ddcaac21-49a5-497a-960c-f3a19be135f8\",\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\",\"isManaged\":false,\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"folderId\":null},\"servicesImpacted\":[],\"closedAt\":null,\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":null,\"lastExportStatus\":\"success\"}"}
2025-03-14T23:56:53.894509+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996613894,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.011703,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:56:53.894656+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996613894,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:56:54.049629+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996614049,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":154.859717,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:56:54.049699+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996614049,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:56:54.128498+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996614128,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":78.681735,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:56:54.128573+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996614128,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:56:54.128646+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996614128,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006985,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-14T23:56:54.128668+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996614128,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-14T23:59:14.258664+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996754258,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:59:14.259555+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996754259,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:59:32.194857+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996772194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848555008,\"uptime\":1816657.51,\"totalMem\":4018159616,\"loadavg\":[0.14,0.19,0.11],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24375320,\"nice\":14080,\"sys\":3732480,\"idle\":1782721050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24383270,\"nice\":14220,\"sys\":3741410,\"idle\":1782500160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6112,\"sum\":59611}}}"}
2025-03-14T23:59:32.195025+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996772194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:00:32.198869+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741996832198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839838720,\"uptime\":1816717.51,\"totalMem\":4018159616,\"loadavg\":[0.05,0.15,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24376120,\"nice\":14100,\"sys\":3732600,\"idle\":1782779940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24383860,\"nice\":14260,\"sys\":3741530,\"idle\":1782559040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6098,\"sum\":59616}}}"}
2025-03-15T00:00:32.198960+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741996832198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:03:32.198860+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997012198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839482368,\"uptime\":1816897.51,\"totalMem\":4018159616,\"loadavg\":[0.1,0.12,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24377700,\"nice\":14100,\"sys\":3732890,\"idle\":1782957520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24385620,\"nice\":14260,\"sys\":3741820,\"idle\":1782736520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6103,\"sum\":59617}}}"}
2025-03-15T00:03:32.198955+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997012198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:05:32.194854+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997132194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840915968,\"uptime\":1817017.51,\"totalMem\":4018159616,\"loadavg\":[0.01,0.08,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24378820,\"nice\":14100,\"sys\":3733070,\"idle\":1783075850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24386600,\"nice\":14260,\"sys\":3741990,\"idle\":1782854890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6101,\"sum\":59611}}}"}
2025-03-15T00:05:32.194997+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997132194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:07:32.199072+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997252198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839982080,\"uptime\":1817137.51,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24380230,\"nice\":14100,\"sys\":3733150,\"idle\":1783194180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24387520,\"nice\":14260,\"sys\":3742150,\"idle\":1782973340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59617}}}"}
2025-03-15T00:07:32.199075+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997252198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:08:32.194840+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997312194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839863296,\"uptime\":1817197.51,\"totalMem\":4018159616,\"loadavg\":[0,0.04,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24380820,\"nice\":14100,\"sys\":3733240,\"idle\":1783253390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24388060,\"nice\":14260,\"sys\":3742250,\"idle\":1783032500,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6128,\"sum\":59602}}}"}
2025-03-15T00:08:32.194971+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997312194,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:10:32.198828+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997432198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844061696,\"uptime\":1817317.51,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24381730,\"nice\":14100,\"sys\":3733400,\"idle\":1783371760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24389130,\"nice\":14260,\"sys\":3742410,\"idle\":1783150790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6107,\"sum\":59609}}}"}
2025-03-15T00:10:32.198981+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997432198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:12:32.202829+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997552202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843516928,\"uptime\":1817437.51,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24382820,\"nice\":14100,\"sys\":3733570,\"idle\":1783490200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24390240,\"nice\":14260,\"sys\":3742590,\"idle\":1783269110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6105,\"sum\":59614}}}"}
2025-03-15T00:12:32.202983+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997552202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:15:52.054325+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997752054,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":27.571538,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:15:52.054430+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997752054,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:15:52.054549+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997752054,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.060425,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:15:52.054629+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997752054,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:15:52.189642+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997752189,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":134.892219,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:15:52.189721+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997752189,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:15:52.272745+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997752272,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":82.838194,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:15:52.272779+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997752272,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:19:27.346554+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997967346,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.006874,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:19:27.346574+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997967346,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:19:27.519223+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997967519,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":172.503861,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:19:27.519250+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997967519,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:19:27.519394+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997967519,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.077427,\"method\":\"BoltCommand.parseSubcommandMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:19:27.519435+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997967519,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:19:27.581793+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997967581,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":62.260244,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:19:27.581825+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997967581,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:19:27.581875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997967581,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009453,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:19:27.581930+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997967581,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:19:27.582106+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741997967582,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.120097,\"method\":\"BoltCommand.ackFirstMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:19:27.582122+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741997967582,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:20:28.223596+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998028223,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"IncidentsApi::resolveIncident, response: {\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"modifiedAt\":\"2025-03-15T00:20:27.972Z\",\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"subject\":\"CG4S service pods not responding in HDPS channel\",\"description\":\"Customer cases are not getting created in HDPS channel. HDPS team is working with HSE Platform team to restart the pods via Managed Operations.\",\"caseRecordId\":\"500EE00001Tu9HAYAZ\",\"caseNumber\":\"73035004\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"CustomerInternal\",\"originReference\":\"NA\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T21:53:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"detectedTime\":\"2025-03-14T21:53:00.000Z\",\"gusExportTimestamp\":\"2025-03-14T21:54:02.874Z\",\"team\":{\"createdAt\":\"2023-03-24T03:02:50.337Z\",\"modifiedAt\":\"2024-05-10T03:54:50.018Z\",\"id\":\"cf115125-8d7c-4637-ae6c-c7b70c2d380e\",\"externalId\":\"a00B0000009kCNVIA2\",\"scrumTeam\":{\"sfid\":\"a00B0000009kCNVIA2\",\"name\":\"Hyperforce Development Platform Support\",\"active\":true,\"parentCloud\":\"HPS\",\"cloud\":null,\"createdDate\":\"2019-04-06T01:07:42.000Z\",\"productOwner\":\"005B0000001cC8FIAU\",\"pagerDutyEscalationServiceUrl\":\"https://salesforce.pagerduty.com/service-directory/POI99OI\",\"engineeringManager\":\"005B0000000RlqMIAS\",\"publicSlackChannel\":\"https://salesforce.enterprise.slack.com/archives/G02LKLQ6M1D\",\"quipUrl\":null,\"distributionLists\":null,\"pagerDutyPrimaryTeamUrl\":\"https://salesforce.pagerduty.com/teams/PUZHTFT\",\"scrumMaster\":\"005B0000005KUm2IAG\"},\"baseConfigJson\":null},\"slackChannel\":{\"createdAt\":\"2025-03-14T21:53:58.332Z\",\"modifiedAt\":\"2025-03-14T21:54:02.930Z\",\"id\":\"C08HYLPF5HS\",\"name\":\"icc-73035004\"},\"category\":\"Application\",\"rootCause\":\"Configuration\",\"bridge\":{\"createdAt\":\"2025-03-14T21:53:59.335Z\",\"modifiedAt\":\"2025-03-14T21:53:59.335Z\",\"id\":\"bbfb1abe-5df8-4bce-a473-1e9444f7b7d0\",\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\",\"isManaged\":true,\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"folderId\":null},\"servicesImpacted\":[],\"closedAt\":null,\"quipDocLink\":\"https://salesforce.quip.com/vi1pApLvyqna\",\"engagedAt\":null,\"lastAttemptedForceExport\":null,\"lastExportStatus\":\"success\"}"}
2025-03-15T00:21:11.930096+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998071929,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":31.558199,\"method\":\"configVarsMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:21:11.930197+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998071930,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:21:11.930275+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998071930,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.021327,\"method\":\"userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:21:11.930307+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998071930,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:21:12.065048+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998072064,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":134.641003,\"method\":\"authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:21:12.065120+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998072065,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:21:12.129823+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998072129,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":64.586047,\"method\":\"incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:21:12.129910+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998072129,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:22:06.441802+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998126441,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-slack","msg":"IncidentsApi::closeIncident, response: {\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-15T00:11:27.721Z\",\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected.  Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"caseNumber\":\"73036099\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"CustomerInternal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\",\"team\":{\"createdAt\":\"2022-07-15T09:23:59.997Z\",\"modifiedAt\":\"2025-02-21T18:17:02.365Z\",\"id\":\"39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2\",\"externalId\":\"a0090000000vv4hAAA\",\"scrumTeam\":{\"sfid\":\"a0090000000vv4hAAA\",\"name\":\"Site Reliability\",\"active\":true,\"parentCloud\":\"Customer Centric Reliability Engineering (CCRE)\",\"cloud\":\"Capacity and SR\",\"createdDate\":\"2009-06-10T02:00:08.000Z\",\"productOwner\":\"005EE000003JZ6nYAG\",\"pagerDutyEscalationServiceUrl\":null,\"engineeringManager\":\"005B00000018dRuIAI\",\"publicSlackChannel\":\"#SR\",\"quipUrl\":null,\"distributionLists\":null,\"pagerDutyPrimaryTeamUrl\":null,\"scrumMaster\":\"005B00000018dRuIAI\"},\"baseConfigJson\":null},\"slackChannel\":{\"createdAt\":\"2025-03-14T22:39:42.843Z\",\"modifiedAt\":\"2025-03-14T22:39:47.616Z\",\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"category\":\"Application\",\"rootCause\":\"Change\",\"bridge\":{\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\",\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"folderId\":null},\"servicesImpacted\":[\"Core 1P\"],\"closedAt\":\"2025-03-15T00:22:06.245Z\",\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":null,\"lastExportStatus\":\"success\",\"closingDetails\":{\"productTag\":\"a1aB0000000TrcFIAS\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"proximateCause\":\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. The issue persisted until a rollback of DNS failover was performed, restoring the system's functionality.\",\"customerExperience\":\"New logins are failing to Splunk, existing logins are fine.\",\"immediateResolution\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"aarQuestions\":\"What processes can be implemented to ensure signing certificates are validated before deployment ?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"QuantumK Support\",\"closedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"createdBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:22:06.221Z\",\"modifiedAt\":\"2025-03-15T00:22:06.221Z\",\"id\":\"4da006f0-245e-4ab4-ae7e-ce148d9390bf\"}}"}
2025-03-15T00:22:08.978202+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998128978,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.010628,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:22:08.978306+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998128978,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:22:09.100285+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998129100,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":121.822828,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:22:09.100359+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998129100,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:22:09.172011+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998129171,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":71.493326,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:22:09.172086+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998129172,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:22:09.172150+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998129172,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.009237,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:22:09.172206+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998129172,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:22:19.577494+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998139577,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":103.865851,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:22:19.577531+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998139577,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:22:19.577576+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998139577,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.002762,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:22:19.577632+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998139577,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:22:19.891126+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998139891,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":313.3619,\"method\":\"ArchiveIncidentAction\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:22:19.891196+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998139891,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:23:32.202856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998212202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838392832,\"uptime\":1818097.51,\"totalMem\":4018159616,\"loadavg\":[0.43,0.34,0.25],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24422010,\"nice\":14100,\"sys\":3753470,\"idle\":1784088930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24428610,\"nice\":14260,\"sys\":3763590,\"idle\":1783868290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6104,\"sum\":59617}}}"}
2025-03-15T00:23:32.202957+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998212202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:24:32.198827+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998272198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838401024,\"uptime\":1818157.51,\"totalMem\":4018159616,\"loadavg\":[0.16,0.28,0.23],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24422440,\"nice\":14100,\"sys\":3753550,\"idle\":1784148160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24429060,\"nice\":14260,\"sys\":3763670,\"idle\":1783927440,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6111,\"sum\":59616}}}"}
2025-03-15T00:24:32.198934+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998272198,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:25:32.202856+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998332202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836385792,\"uptime\":1818217.52,\"totalMem\":4018159616,\"loadavg\":[0.06,0.22,0.22],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24422960,\"nice\":14100,\"sys\":3753680,\"idle\":1784207290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24429550,\"nice\":14260,\"sys\":3763750,\"idle\":1783986610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6098,\"sum\":59616}}}"}
2025-03-15T00:25:32.202967+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998332202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:26:32.202826+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998392202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836398080,\"uptime\":1818277.52,\"totalMem\":4018159616,\"loadavg\":[0.02,0.18,0.2],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24423390,\"nice\":14100,\"sys\":3753760,\"idle\":1784266530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24430010,\"nice\":14260,\"sys\":3763820,\"idle\":1784045810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59619}}}"}
2025-03-15T00:26:32.202993+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998392202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:30:32.202840+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998632202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831974400,\"uptime\":1818517.52,\"totalMem\":4018159616,\"loadavg\":[0,0.07,0.15],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24425660,\"nice\":14100,\"sys\":3754040,\"idle\":1784503420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24432260,\"nice\":14260,\"sys\":3764140,\"idle\":1784282460,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59617}}}"}
2025-03-15T00:30:32.202976+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998632202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:31:32.202848+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998692202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831486976,\"uptime\":1818577.52,\"totalMem\":4018159616,\"loadavg\":[0,0.06,0.13],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24426040,\"nice\":14100,\"sys\":3754130,\"idle\":1784562630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24432650,\"nice\":14260,\"sys\":3764230,\"idle\":1784341630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59619}}}"}
2025-03-15T00:31:32.202952+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998692202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:33:49.276107+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998829275,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.01357,\"method\":\"BoltAction.userAndChannelMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:33:49.276176+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998829276,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:33:49.417221+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998829417,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":140.914073,\"method\":\"BoltInteraction.authMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:33:49.417265+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998829417,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:33:49.478938+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998829478,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":61.568421,\"method\":\"BoltInteraction.incidentMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:33:49.478967+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998829478,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:33:49.479014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998829478,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.011876,\"method\":\"BoltCommandIncidentReqd.rejectIfClosedMiddleware\",\"path\":\"\",\"statusCode\":0}}"}
2025-03-15T00:33:49.479065+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998829479,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:34:32.202848+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998872202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830479360,\"uptime\":1818757.52,\"totalMem\":4018159616,\"loadavg\":[0.06,0.04,0.1],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24427460,\"nice\":14100,\"sys\":3754370,\"idle\":1784740160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24434090,\"nice\":14260,\"sys\":3764450,\"idle\":1784519210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6149,\"sum\":59598}}}"}
2025-03-15T00:34:32.202945+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998872202,"pid":30,"hostname":"dyno-71151f70-579a-4681-ad56-72990d3a35cd","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:35:31.649644+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] 
2025-03-15T00:35:31.649659+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] > icc-slack@1.24.1 start
2025-03-15T00:35:31.649660+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] > node build/
2025-03-15T00:35:31.649660+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] 
2025-03-15T00:35:32.222473+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932222,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Metrics Kafka Producer enabled for Heartbeat"}
2025-03-15T00:35:32.222712+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932222,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is initializing..."}
2025-03-15T00:35:32.222831+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932222,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}
2025-03-15T00:35:32.222924+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932222,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Metrics Kafka Producer enabled for Heartbeat connected false"}
2025-03-15T00:35:32.222960+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932222,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Metrics Kafka Producer enabled for Heartbeat at metrics"}
2025-03-15T00:35:32.267180+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932265,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering interactions..."}
2025-03-15T00:35:32.267323+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932266,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /empty-handler-.*/"}
2025-03-15T00:35:32.267442+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932267,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-create-incident"}
2025-03-15T00:35:32.267501+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932267,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action team"}
2025-03-15T00:35:32.267581+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932267,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /incidents_filter_select_\\w*_action/"}
2025-03-15T00:35:32.267691+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932267,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /incident-handover-action-.*/"}
2025-03-15T00:35:32.267753+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932267,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /internal-comms-action-.*/"}
2025-03-15T00:35:32.267920+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932267,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action browse-recent-incidents"}
2025-03-15T00:35:32.267982+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932267,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-assign-roles"}
2025-03-15T00:35:32.268039+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932268,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-mark-in-progress"}
2025-03-15T00:35:32.268106+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932268,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /incidents_nav_\\w*_page_action/"}
2025-03-15T00:35:32.268157+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932268,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-send-pages"}
2025-03-15T00:35:32.268215+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932268,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action page_mark_joined_action"}
2025-03-15T00:35:32.268276+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932268,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-reassign-roles"}
2025-03-15T00:35:32.268858+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932268,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-add-bridge"}
2025-03-15T00:35:32.268899+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932268,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-show-details"}
2025-03-15T00:35:32.268944+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932268,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-show-roles"}
2025-03-15T00:35:32.269049+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-archive-channel"}
2025-03-15T00:35:32.269098+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /incident-resolve-close-action-.*/"}
2025-03-15T00:35:32.269143+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-quick-close"}
2025-03-15T00:35:32.269162+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-resolve-incident"}
2025-03-15T00:35:32.269176+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /show-configuration-items.*/"}
2025-03-15T00:35:32.269189+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-remove-bridge"}
2025-03-15T00:35:32.269212+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /show-change-implementations.*/"}
2025-03-15T00:35:32.269233+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action action-update-bridge"}
2025-03-15T00:35:32.269258+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /incident-activities-.*/"}
2025-03-15T00:35:32.269258+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action force-gus-export"}
2025-03-15T00:35:32.269285+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action /swimlane-*/"}
2025-03-15T00:35:32.269298+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering action open-trust-posting-modal"}
2025-03-15T00:35:32.269448+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc-bridge"}
2025-03-15T00:35:32.269469+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc-comms"}
2025-03-15T00:35:32.269549+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc-handover"}
2025-03-15T00:35:32.269613+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc"}
2025-03-15T00:35:32.269652+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc-incident"}
2025-03-15T00:35:32.269653+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc-on-call"}
2025-03-15T00:35:32.269653+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc-roles"}
2025-03-15T00:35:32.269666+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc-activities"}
2025-03-15T00:35:32.269686+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc-swimlanes"}
2025-03-15T00:35:32.269726+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering command /icc-trust"}
2025-03-15T00:35:32.269821+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering options team"}
2025-03-15T00:35:32.269966+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering view submit-assign-roles"}
2025-03-15T00:35:32.269987+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering view submit-create-incident"}
2025-03-15T00:35:32.270015+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932269,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering view incident-handover-action-create"}
2025-03-15T00:35:32.270110+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932270,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering view submit-internal-comms"}
2025-03-15T00:35:32.270210+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932270,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering event app_home_opened"}
2025-03-15T00:35:32.270232+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932270,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering event member_joined_channel"}
2025-03-15T00:35:32.270382+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932270,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering message hangout_bot_message"}
2025-03-15T00:35:32.270500+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932270,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering shortcut message-shortcut-create-incident"}
2025-03-15T00:35:32.270728+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932270,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering workflow step open_create_incident_modal"}
2025-03-15T00:35:32.270868+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932270,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering workflow step icc_create_incident_step"}
2025-03-15T00:35:32.270891+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932270,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"[useJSXModals] CloseIncidentModal,PageTeamsModal,AcknowledgePageModal,ResolveIncidentModal,AssignRolesModal,UpdateIncidentModal,EditActivityModal,SwimlaneAddOrEditModal,SwimlaneUpdatesModal,SwimlaneNewUpdateModal,BridgeModal,RemoveBridgeModal,ViewInternalCommsModal,TrustPostingModal,QuickCloseModal,InternalCommsModal,HandoverIncidentModal"}
2025-03-15T00:35:32.270963+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932270,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"SlackModalManager: loading modals: CloseIncidentModal, PageTeamsModal, AcknowledgePageModal, ResolveIncidentModal, AssignRolesModal, UpdateIncidentModal, EditActivityModal, SwimlaneAddOrEditModal, SwimlaneUpdatesModal, SwimlaneNewUpdateModal, BridgeModal, RemoveBridgeModal, ViewInternalCommsModal, TrustPostingModal, QuickCloseModal, InternalCommsModal, HandoverIncidentModal"}
2025-03-15T00:35:32.272338+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registering Kafka event listeners"}
2025-03-15T00:35:32.272366+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-incident-updated]"}
2025-03-15T00:35:32.272424+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-incident-resolved]"}
2025-03-15T00:35:32.272515+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-roles-updated]"}
2025-03-15T00:35:32.272537+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-reminders-updated]"}
2025-03-15T00:35:32.272583+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-reminder-triggered]"}
2025-03-15T00:35:32.272628+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-reminder-acknowledged]"}
2025-03-15T00:35:32.272673+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-reminder-ignored]"}
2025-03-15T00:35:32.272720+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed]"}
2025-03-15T00:35:32.272742+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed-not-valid]"}
2025-03-15T00:35:32.272787+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-incident-closed-duplicate]"}
2025-03-15T00:35:32.272822+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-duplicate-case-number-updated]"}
2025-03-15T00:35:32.272859+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-report-finished]"}
2025-03-15T00:35:32.272906+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-slack-channel-invite-users]"}
2025-03-15T00:35:32.272926+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-scheduled-activity-executed]"}
2025-03-15T00:35:32.272962+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-gus-response]"}
2025-03-15T00:35:32.273010+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932272,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-created]"}
2025-03-15T00:35:32.273122+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-updated]"}
2025-03-15T00:35:32.273143+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-post-created]"}
2025-03-15T00:35:32.273169+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-reminder-triggered]"}
2025-03-15T00:35:32.273219+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-swimlane-invite-assignee]"}
2025-03-15T00:35:32.273239+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-internal-comms-request]"}
2025-03-15T00:35:32.273269+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-created]"}
2025-03-15T00:35:32.273320+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-updated]"}
2025-03-15T00:35:32.273339+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-resolved]"}
2025-03-15T00:35:32.273373+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"Registered listener for event [icc-trust-posting-unresolved]"}
2025-03-15T00:35:32.273556+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is initializing..."}
2025-03-15T00:35:32.273557+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}
2025-03-15T00:35:32.273868+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Initializing Kafka Connection with the following configurations:"}
2025-03-15T00:35:32.273897+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}
2025-03-15T00:35:32.273898+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932273,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Using SSL Endpoints for Kafka"}
2025-03-15T00:35:32.274149+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932274,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Successfully wrote Kafka SSL Certificates to files"}
2025-03-15T00:35:32.274175+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932274,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Using SSL Configuration for Kafka Connection"}
2025-03-15T00:35:32.274421+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932274,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Consumer is initializing..."}
2025-03-15T00:35:32.274445+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932274,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}
2025-03-15T00:35:32.274446+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932274,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Consumer Group ID: undefined"}
2025-03-15T00:35:32.274446+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932274,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Topic(s): incident"}
2025-03-15T00:35:32.274774+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932274,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Consumer with group ID: undefined is connecting to topic(s): 'incident'"}
2025-03-15T00:35:32.274965+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932274,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"New instance of KafkaConsumerFactory with defaultConsumer {\"consumer\":{\"_events\":{\"ready\":[null,null],\"disconnected\":[null,null],\"event.error\":[null,null]},\"_eventsCount\":4,\"_client\":{},\"_cb_configs\":{\"global\":{},\"topic\":{},\"event\":{}},\"metrics\":{},\"_isConnected\":false,\"errorCounter\":0,\"_metadata\":{},\"globalConfig\":{\"metadata.broker.list\":\"ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096\",\"security.protocol\":\"ssl\",\"ssl.certificate.location\":\"/tmp/KAFKA_CLIENT_CERT\",\"ssl.key.location\":\"/tmp/KAFKA_CLIENT_CERT_KEY\",\"ssl.ca.location\":\"/tmp/KAFKA_TRUSTED_CERT\",\"ssl.endpoint.identification.algorithm\":\"none\",\"group.id\":\"undefined\",\"enable.auto.commit\":true,\"metadata.max.age.ms\":300000,\"fetch.wait.max.ms\":30000},\"topicConfig\":{\"auto.offset.reset\":\"earliest\"},\"_consumeTimeout\":1000,\"_consumeLoopTimeoutDelay\":500,\"_isConnecting\":true},\"kafkaConsumerConfig\":{\"consumerConfiguration\":{\"kafka\":{\"metadata.broker.list\":\"ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096\",\"security.protocol\":\"ssl\",\"ssl.certificate.location\":\"/tmp/KAFKA_CLIENT_CERT\",\"ssl.key.location\":\"/tmp/KAFKA_CLIENT_CERT_KEY\",\"ssl.ca.location\":\"/tmp/KAFKA_TRUSTED_CERT\",\"ssl.endpoint.identification.algorithm\":\"none\",\"group.id\":\"undefined\",\"enable.auto.commit\":true,\"metadata.max.age.ms\":300000,\"fetch.wait.max.ms\":30000},\"info\":{\"TOPIC_NAME\":[\"incident\"]},\"topic\":{\"auto.offset.reset\":\"earliest\"}}},\"consumerGroupId\":\"undefined\"}"}
2025-03-15T00:35:32.275136+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932275,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"KafkaConsumerFactory. Requested default consumer in container for undefined"}
2025-03-15T00:35:32.275335+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932275,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations"}
2025-03-15T00:35:32.275445+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932275,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is initializing..."}
2025-03-15T00:35:32.275467+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932275,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"}
2025-03-15T00:35:32.277341+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932277,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations"}
2025-03-15T00:35:32.277387+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932277,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations connected false"}
2025-03-15T00:35:32.277429+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998932277,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"[Metrics.initKafkaProducer] Kafka Producer enabled for metrics Annotations at metrics"}
2025-03-15T00:35:32.277449+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932277,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Initiating heartbeat for icc-slack every 60 seconds"}
2025-03-15T00:35:32.277450+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932277,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Initiating Log Metric Latency heartbeat for icc-slack disabled"}
2025-03-15T00:35:32.277450+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932277,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Initiating Kafka Metric Latency heartbeat for icc-slack enabled"}
2025-03-15T00:35:32.298121+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] [INFO]  socket-mode:SocketModeClient:0 Going to establish a new connection to Slack ...
2025-03-15T00:35:32.309413+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] Server is running at 58353
2025-03-15T00:35:32.314317+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is ready"}
2025-03-15T00:35:32.314565+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is ready"}
2025-03-15T00:35:32.314828+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Consumer with group ID: undefined: is ready and subscribed to topic(s): incident"}
2025-03-15T00:35:32.315324+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932315,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is ready"}
2025-03-15T00:35:32.315611+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932315,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is ready"}
2025-03-15T00:35:32.415392+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998932415,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-slack","msg":"⚡️ Bolt app is running!"}
2025-03-15T00:36:32.295360+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741998992295,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932002816,\"uptime\":1818877.61,\"totalMem\":4018159616,\"loadavg\":[0.08,0.05,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24431110,\"nice\":14100,\"sys\":3755950,\"idle\":1784852980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24438250,\"nice\":14260,\"sys\":3766190,\"idle\":1784631990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":12,\"num\":8653,\"sum\":59510}}}"}
2025-03-15T00:36:32.296059+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741998992295,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:39:32.294946+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741999172294,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2901798912,\"uptime\":1819057.61,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24432890,\"nice\":14100,\"sys\":3756190,\"idle\":1785030530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24440410,\"nice\":14260,\"sys\":3766530,\"idle\":1784809150,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6098,\"sum\":59588}}}"}
2025-03-15T00:39:32.295092+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741999172295,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:40:32.295029+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741999232294,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897625088,\"uptime\":1819117.61,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24433440,\"nice\":14100,\"sys\":3756280,\"idle\":1785089700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24441280,\"nice\":14260,\"sys\":3766600,\"idle\":1784868310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59596}}}"}
2025-03-15T00:40:32.295108+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741999232295,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:49:32.298869+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741999772298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898305024,\"uptime\":1819657.61,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24438400,\"nice\":14100,\"sys\":3757120,\"idle\":1785622690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24447080,\"nice\":14260,\"sys\":3767500,\"idle\":1785400660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59598}}}"}
2025-03-15T00:49:32.299060+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741999772299,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:50:32.298881+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1741999832298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877394944,\"uptime\":1819717.61,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24439220,\"nice\":14100,\"sys\":3757280,\"idle\":1785681520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24447920,\"nice\":14260,\"sys\":3767650,\"idle\":1785459410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6097,\"sum\":59599}}}"}
2025-03-15T00:50:32.299018+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1741999832298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:53:32.298980+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742000012298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876960768,\"uptime\":1819897.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24441100,\"nice\":14100,\"sys\":3757650,\"idle\":1785859060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24449330,\"nice\":14260,\"sys\":3767960,\"idle\":1785636960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59597}}}"}
2025-03-15T00:53:32.299057+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742000012298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:54:32.298894+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742000072298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876727296,\"uptime\":1819957.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24441520,\"nice\":14100,\"sys\":3757730,\"idle\":1785918300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24450030,\"nice\":14260,\"sys\":3768050,\"idle\":1785696140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59592}}}"}
2025-03-15T00:54:32.298993+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742000072298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:55:32.298860+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742000132298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876555264,\"uptime\":1820017.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24441950,\"nice\":14100,\"sys\":3757810,\"idle\":1785977490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24450680,\"nice\":14260,\"sys\":3768110,\"idle\":1785755250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6097,\"sum\":59594}}}"}
2025-03-15T00:55:32.299017+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742000132298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T00:56:32.298872+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742000192298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2876563456,\"uptime\":1820077.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24442360,\"nice\":14100,\"sys\":3757880,\"idle\":1786036710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24451090,\"nice\":14260,\"sys\":3768220,\"idle\":1785814390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6098,\"sum\":59600}}}"}
2025-03-15T00:56:32.298955+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742000192298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:01:32.298897+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742000492298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2875965440,\"uptime\":1820377.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24444920,\"nice\":14100,\"sys\":3758310,\"idle\":1786332540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24453340,\"nice\":14260,\"sys\":3768670,\"idle\":1786110400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59597}}}"}
2025-03-15T01:01:32.299294+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742000492299,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:05:32.298850+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742000732298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874998784,\"uptime\":1820617.61,\"totalMem\":4018159616,\"loadavg\":[0.22,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24447070,\"nice\":14100,\"sys\":3758600,\"idle\":1786569260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24455320,\"nice\":14260,\"sys\":3769040,\"idle\":1786347180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59604}}}"}
2025-03-15T01:05:32.299014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742000732298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:12:32.298885+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742001152298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2875011072,\"uptime\":1821037.61,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24451970,\"nice\":14100,\"sys\":3759160,\"idle\":1786983370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24459430,\"nice\":14260,\"sys\":3769670,\"idle\":1786761590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59599}}}"}
2025-03-15T01:12:32.299027+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742001152298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:13:32.298874+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742001212298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2875326464,\"uptime\":1821097.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24452700,\"nice\":14100,\"sys\":3759280,\"idle\":1787042560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24459980,\"nice\":14260,\"sys\":3769770,\"idle\":1786820710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6096,\"sum\":59599}}}"}
2025-03-15T01:13:32.299014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742001212298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:16:32.298871+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742001392298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874544128,\"uptime\":1821277.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24454570,\"nice\":14100,\"sys\":3759640,\"idle\":1787220050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24461700,\"nice\":14260,\"sys\":3770040,\"idle\":1786998130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6105,\"sum\":59594}}}"}
2025-03-15T01:16:32.299010+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742001392298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:17:32.298911+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742001452298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874101760,\"uptime\":1821337.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24455150,\"nice\":14100,\"sys\":3759700,\"idle\":1787279230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24462260,\"nice\":14260,\"sys\":3770100,\"idle\":1787057310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6099,\"sum\":59596}}}"}
2025-03-15T01:17:32.299013+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742001452298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:18:32.298918+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742001512298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873913344,\"uptime\":1821397.61,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24455960,\"nice\":14100,\"sys\":3759800,\"idle\":1787338420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24463000,\"nice\":14260,\"sys\":3770220,\"idle\":1787116490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59601}}}"}
2025-03-15T01:18:32.299097+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742001512299,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:21:32.298893+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742001692298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870874112,\"uptime\":1821577.61,\"totalMem\":4018159616,\"loadavg\":[0.1,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24457870,\"nice\":14100,\"sys\":3760080,\"idle\":1787515650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24465390,\"nice\":14260,\"sys\":3770570,\"idle\":1787293560,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59600}}}"}
2025-03-15T01:21:32.298988+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742001692298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:40:32.298890+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742002832298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883207168,\"uptime\":1822717.61,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24467900,\"nice\":14100,\"sys\":3762010,\"idle\":1788640120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24475910,\"nice\":14260,\"sys\":3772550,\"idle\":1788417800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59606}}}"}
2025-03-15T01:40:32.298993+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742002832298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:41:32.298876+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742002892298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2883219456,\"uptime\":1822777.61,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24468370,\"nice\":14100,\"sys\":3762080,\"idle\":1788699350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24476460,\"nice\":14260,\"sys\":3772600,\"idle\":1788476930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6101,\"sum\":59610}}}"}
2025-03-15T01:41:32.298933+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742002892298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:42:32.298905+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742002952298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882994176,\"uptime\":1822837.61,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24468760,\"nice\":14100,\"sys\":3762160,\"idle\":1788758570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24476870,\"nice\":14260,\"sys\":3772680,\"idle\":1788536100,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59608}}}"}
2025-03-15T01:42:32.299020+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742002952298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:43:32.298861+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742003012298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2882514944,\"uptime\":1822897.61,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24469270,\"nice\":14100,\"sys\":3762250,\"idle\":1788817750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24477350,\"nice\":14260,\"sys\":3772810,\"idle\":1788595280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6097,\"sum\":59605}}}"}
2025-03-15T01:43:32.298977+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742003012298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:46:32.298859+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742003192298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884468736,\"uptime\":1823077.61,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24470700,\"nice\":14100,\"sys\":3762550,\"idle\":1788995360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24479080,\"nice\":14260,\"sys\":3773030,\"idle\":1788772800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6098,\"sum\":59608}}}"}
2025-03-15T01:46:32.299000+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742003192298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:47:32.298910+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742003252298,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884485120,\"uptime\":1823137.61,\"totalMem\":4018159616,\"loadavg\":[0.16,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24471410,\"nice\":14100,\"sys\":3762630,\"idle\":1789054520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24479990,\"nice\":14260,\"sys\":3773070,\"idle\":1788832000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6105,\"sum\":59610}}}"}
2025-03-15T01:47:32.299059+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742003252299,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:54:32.302868+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742003672302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2875252736,\"uptime\":1823557.62,\"totalMem\":4018159616,\"loadavg\":[0.03,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24476530,\"nice\":14100,\"sys\":3763280,\"idle\":1789468370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24484370,\"nice\":14260,\"sys\":3773790,\"idle\":1789245880,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6105,\"sum\":59616}}}"}
2025-03-15T01:54:32.302986+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742003672302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T01:58:32.302881+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742003912302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873561088,\"uptime\":1823797.62,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24478860,\"nice\":14100,\"sys\":3763680,\"idle\":1789705090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24486250,\"nice\":14260,\"sys\":3774180,\"idle\":1789482670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59619}}}"}
2025-03-15T01:58:32.302949+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742003912302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:05:32.302868+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742004332302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874011648,\"uptime\":1824217.62,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24482440,\"nice\":14100,\"sys\":3764260,\"idle\":1790119240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24490500,\"nice\":14260,\"sys\":3774800,\"idle\":1789897040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6104,\"sum\":59616}}}"}
2025-03-15T02:05:32.302983+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742004332302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:06:32.302880+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742004392302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874220544,\"uptime\":1824277.62,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24482800,\"nice\":14100,\"sys\":3764330,\"idle\":1790178490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24490950,\"nice\":14260,\"sys\":3774920,\"idle\":1789956190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59619}}}"}
2025-03-15T02:06:32.302930+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742004392302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:08:32.302863+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742004512302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2875469824,\"uptime\":1824397.62,\"totalMem\":4018159616,\"loadavg\":[0.19,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24483800,\"nice\":14100,\"sys\":3764490,\"idle\":1790296870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24492160,\"nice\":14260,\"sys\":3775100,\"idle\":1790074550,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6104,\"sum\":59615}}}"}
2025-03-15T02:08:32.302985+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742004512302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:15:32.302851+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742004932302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2877026304,\"uptime\":1824817.62,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24488060,\"nice\":14100,\"sys\":3765140,\"idle\":1790711050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24495860,\"nice\":14260,\"sys\":3775740,\"idle\":1790488820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6105,\"sum\":59612}}}"}
2025-03-15T02:15:32.302999+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742004932302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:19:32.302852+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742005172302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874228736,\"uptime\":1825057.62,\"totalMem\":4018159616,\"loadavg\":[0.24,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24490100,\"nice\":14100,\"sys\":3765500,\"idle\":1790947850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24497570,\"nice\":14260,\"sys\":3776040,\"idle\":1790725530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59615}}}"}
2025-03-15T02:19:32.303006+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742005172302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:20:32.302858+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742005232302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872295424,\"uptime\":1825117.62,\"totalMem\":4018159616,\"loadavg\":[0.23,0.11,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24490610,\"nice\":14100,\"sys\":3765640,\"idle\":1791007000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24498130,\"nice\":14260,\"sys\":3776140,\"idle\":1790784660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59617}}}"}
2025-03-15T02:20:32.302932+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742005232302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:23:32.302873+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742005412302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2860531712,\"uptime\":1825297.62,\"totalMem\":4018159616,\"loadavg\":[0.05,0.1,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24492500,\"nice\":14100,\"sys\":3765920,\"idle\":1791184160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24499770,\"nice\":14260,\"sys\":3776520,\"idle\":1790961790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59618}}}"}
2025-03-15T02:23:32.302989+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742005412302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:42:32.306860+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742006552306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864721920,\"uptime\":1826437.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24503160,\"nice\":14100,\"sys\":3767600,\"idle\":1792308890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24510310,\"nice\":14260,\"sys\":3778240,\"idle\":1792086070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6107,\"sum\":59619}}}"}
2025-03-15T02:42:32.306945+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742006552306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:54:32.302860+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742007272302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873556992,\"uptime\":1827157.62,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24509940,\"nice\":14100,\"sys\":3768730,\"idle\":1793019050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24517480,\"nice\":14260,\"sys\":3779240,\"idle\":1792795890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6103,\"sum\":59610}}}"}
2025-03-15T02:54:32.302993+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742007272302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:56:32.306872+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742007392306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2873413632,\"uptime\":1827277.62,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24510810,\"nice\":14100,\"sys\":3768970,\"idle\":1793137440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24518330,\"nice\":14260,\"sys\":3779450,\"idle\":1792914240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59597}}}"}
2025-03-15T02:56:32.306963+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742007392306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T02:58:32.302861+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742007512302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2872438784,\"uptime\":1827397.62,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24512250,\"nice\":14100,\"sys\":3769140,\"idle\":1793255770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24519530,\"nice\":14260,\"sys\":3779690,\"idle\":1793032730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6104,\"sum\":59596}}}"}
2025-03-15T02:58:32.302958+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742007512302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:05:32.302865+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742007932302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2869575680,\"uptime\":1827817.62,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24515820,\"nice\":14100,\"sys\":3769850,\"idle\":1793670240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24523240,\"nice\":14260,\"sys\":3780320,\"idle\":1793446980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6099,\"sum\":59607}}}"}
2025-03-15T03:05:32.302956+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742007932302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:07:32.302885+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742008052302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2868449280,\"uptime\":1827937.62,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24516890,\"nice\":14100,\"sys\":3770040,\"idle\":1793788700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24524210,\"nice\":14260,\"sys\":3780510,\"idle\":1793565320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6103,\"sum\":59616}}}"}
2025-03-15T03:07:32.302979+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742008052302,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:09:32.306850+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742008172306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2869211136,\"uptime\":1828057.62,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24518420,\"nice\":14100,\"sys\":3770240,\"idle\":1793906990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24525250,\"nice\":14260,\"sys\":3780700,\"idle\":1793683820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6103,\"sum\":59611}}}"}
2025-03-15T03:09:32.306996+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742008172306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:13:32.306866+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742008412306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2871549952,\"uptime\":1828297.62,\"totalMem\":4018159616,\"loadavg\":[0.02,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24520880,\"nice\":14100,\"sys\":3770730,\"idle\":1794143220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24527750,\"nice\":14260,\"sys\":3781320,\"idle\":1793919840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59596}}}"}
2025-03-15T03:13:32.306973+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742008412306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:14:32.306887+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742008472306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2870104064,\"uptime\":1828357.62,\"totalMem\":4018159616,\"loadavg\":[0.01,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24521440,\"nice\":14100,\"sys\":3770820,\"idle\":1794202400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24528190,\"nice\":14260,\"sys\":3781420,\"idle\":1793979090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59598}}}"}
2025-03-15T03:14:32.307024+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742008472306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:16:32.306866+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742008592306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867761152,\"uptime\":1828477.62,\"totalMem\":4018159616,\"loadavg\":[0,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24522430,\"nice\":14100,\"sys\":3770980,\"idle\":1794320820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24529200,\"nice\":14260,\"sys\":3781560,\"idle\":1794097400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59598}}}"}
2025-03-15T03:16:32.306991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742008592306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:17:32.306878+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742008652306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2867146752,\"uptime\":1828537.62,\"totalMem\":4018159616,\"loadavg\":[0.12,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24522890,\"nice\":14100,\"sys\":3771050,\"idle\":1794380010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24529820,\"nice\":14260,\"sys\":3781690,\"idle\":1794156640,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59601}}}"}
2025-03-15T03:17:32.306966+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742008652306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:18:32.306886+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742008712306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2866524160,\"uptime\":1828597.62,\"totalMem\":4018159616,\"loadavg\":[0.04,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24523640,\"nice\":14100,\"sys\":3771150,\"idle\":1794439220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24530480,\"nice\":14260,\"sys\":3781760,\"idle\":1794215850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59602}}}"}
2025-03-15T03:18:32.306996+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742008712306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:23:32.306905+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742009012306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2866028544,\"uptime\":1828897.62,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24526810,\"nice\":14100,\"sys\":3771630,\"idle\":1794734840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24533350,\"nice\":14260,\"sys\":3782300,\"idle\":1794511440,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6103,\"sum\":59592}}}"}
2025-03-15T03:23:32.306999+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742009012306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:24:32.306893+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742009072306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2865516544,\"uptime\":1828957.62,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24527410,\"nice\":14100,\"sys\":3771730,\"idle\":1794794040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24533860,\"nice\":14260,\"sys\":3782400,\"idle\":1794570650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6098,\"sum\":59593}}}"}
2025-03-15T03:24:32.307030+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742009072306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:25:32.306901+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742009132306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2864873472,\"uptime\":1829017.62,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24528020,\"nice\":14100,\"sys\":3771850,\"idle\":1794853210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24534420,\"nice\":14260,\"sys\":3782500,\"idle\":1794629820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59596}}}"}
2025-03-15T03:25:32.306992+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742009132306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:34:32.306879+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742009672306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2861453312,\"uptime\":1829557.62,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24532640,\"nice\":14100,\"sys\":3772790,\"idle\":1795386060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24538840,\"nice\":14260,\"sys\":3783360,\"idle\":1795162450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6103,\"sum\":59615}}}"}
2025-03-15T03:34:32.306959+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742009672306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:38:32.310850+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742009912310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859479040,\"uptime\":1829797.62,\"totalMem\":4018159616,\"loadavg\":[0.03,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24534660,\"nice\":14100,\"sys\":3773180,\"idle\":1795622830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24541380,\"nice\":14260,\"sys\":3783710,\"idle\":1795399200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6098,\"sum\":59618}}}"}
2025-03-15T03:38:32.310977+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742009912310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:39:32.306880+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742009972306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859094016,\"uptime\":1829857.62,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24535130,\"nice\":14100,\"sys\":3773270,\"idle\":1795682030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24542080,\"nice\":14260,\"sys\":3783820,\"idle\":1795458370,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59615}}}"}
2025-03-15T03:39:32.306991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742009972306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:40:32.306847+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742010032306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858385408,\"uptime\":1829917.62,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24535760,\"nice\":14100,\"sys\":3773350,\"idle\":1795741200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24542700,\"nice\":14260,\"sys\":3783920,\"idle\":1795517510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6104,\"sum\":59614}}}"}
2025-03-15T03:40:32.307004+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742010032306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:43:32.306870+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742010212306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858041344,\"uptime\":1830097.62,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24537620,\"nice\":14100,\"sys\":3773630,\"idle\":1795918710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24544300,\"nice\":14260,\"sys\":3784220,\"idle\":1795695120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6099,\"sum\":59617}}}"}
2025-03-15T03:43:32.306989+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742010212306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:51:32.306877+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742010692306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857062400,\"uptime\":1830577.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24542110,\"nice\":14100,\"sys\":3774330,\"idle\":1796392220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24548550,\"nice\":14260,\"sys\":3784910,\"idle\":1796168680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59620}}}"}
2025-03-15T03:51:32.306989+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742010692306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T03:55:32.306859+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742010932306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2862039040,\"uptime\":1830817.62,\"totalMem\":4018159616,\"loadavg\":[0.33,0.13,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24545190,\"nice\":14100,\"sys\":3774800,\"idle\":1796628100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24551310,\"nice\":14260,\"sys\":3785380,\"idle\":1796404780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6102,\"sum\":59614}}}"}
2025-03-15T03:55:32.306972+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742010932306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:00:32.306845+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742011232306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2859704320,\"uptime\":1831117.62,\"totalMem\":4018159616,\"loadavg\":[0,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24547760,\"nice\":14100,\"sys\":3775280,\"idle\":1796924070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24554200,\"nice\":14260,\"sys\":3785800,\"idle\":1796700780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59615}}}"}
2025-03-15T04:00:32.307000+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742011232306,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:09:32.310896+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742011772310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2857402368,\"uptime\":1831657.62,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24552350,\"nice\":14100,\"sys\":3776140,\"idle\":1797456800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24559190,\"nice\":14260,\"sys\":3786640,\"idle\":1797233620,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6101,\"sum\":59609}}}"}
2025-03-15T04:09:32.310977+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742011772310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:10:32.314825+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742011832314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856919040,\"uptime\":1831717.62,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24553020,\"nice\":14100,\"sys\":3776240,\"idle\":1797516040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24559970,\"nice\":14260,\"sys\":3786720,\"idle\":1797292720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6103,\"sum\":59603}}}"}
2025-03-15T04:10:32.314958+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742011832314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:11:32.310849+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742011892310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856927232,\"uptime\":1831777.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24553470,\"nice\":14100,\"sys\":3776320,\"idle\":1797575260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24560560,\"nice\":14260,\"sys\":3786840,\"idle\":1797351890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":23,\"num\":6101,\"sum\":59600}}}"}
2025-03-15T04:11:32.310952+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742011892310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:22:32.310854+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742012552310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855768064,\"uptime\":1832437.62,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24558960,\"nice\":14100,\"sys\":3777440,\"idle\":1798226600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24566970,\"nice\":14260,\"sys\":3787880,\"idle\":1798002780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6105,\"sum\":59616}}}"}
2025-03-15T04:22:32.310991+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742012552310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:24:32.310873+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742012672310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852827136,\"uptime\":1832557.62,\"totalMem\":4018159616,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24560180,\"nice\":14100,\"sys\":3777720,\"idle\":1798344680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24568390,\"nice\":14260,\"sys\":3788100,\"idle\":1798120680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6102,\"sum\":59610}}}"}
2025-03-15T04:24:32.310970+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742012672310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:26:32.310853+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742012792310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852098048,\"uptime\":1832677.62,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24561300,\"nice\":14100,\"sys\":3777910,\"idle\":1798463120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24569210,\"nice\":14260,\"sys\":3788260,\"idle\":1798238970,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6104,\"sum\":59604}}}"}
2025-03-15T04:26:32.311028+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742012792310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:28:32.310872+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742012912310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852106240,\"uptime\":1832797.62,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24562680,\"nice\":14100,\"sys\":3778040,\"idle\":1798581450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24570220,\"nice\":14260,\"sys\":3788480,\"idle\":1798357420,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6097,\"sum\":59602}}}"}
2025-03-15T04:28:32.310998+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742012912310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:35:32.310858+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742013332310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854981632,\"uptime\":1833217.63,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24566500,\"nice\":14100,\"sys\":3778610,\"idle\":1798995880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24573880,\"nice\":14260,\"sys\":3789040,\"idle\":1798771780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6099,\"sum\":59612}}}"}
2025-03-15T04:35:32.310987+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742013332310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:40:32.310859+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742013632310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2854166528,\"uptime\":1833517.63,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24569280,\"nice\":14100,\"sys\":3779060,\"idle\":1799291990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24576730,\"nice\":14260,\"sys\":3789600,\"idle\":1799067790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6100,\"sum\":59607}}}"}
2025-03-15T04:40:32.310979+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742013632310,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:47:32.314894+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742014052314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2851635200,\"uptime\":1833937.63,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24572860,\"nice\":14100,\"sys\":3779840,\"idle\":1799706220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24580220,\"nice\":14260,\"sys\":3790240,\"idle\":1799482010,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6100,\"sum\":59603}}}"}
2025-03-15T04:47:32.314996+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742014052314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:53:32.314884+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742014412314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2848636928,\"uptime\":1834297.63,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24576120,\"nice\":14100,\"sys\":3780520,\"idle\":1800060820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24583920,\"nice\":14260,\"sys\":3790900,\"idle\":1799836490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6094,\"sum\":59604}}}"}
2025-03-15T04:53:32.315016+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742014412314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T04:56:32.314878+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742014592314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858795008,\"uptime\":1834477.63,\"totalMem\":4018159616,\"loadavg\":[0.04,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24577740,\"nice\":14100,\"sys\":3780780,\"idle\":1800238460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24585740,\"nice\":14260,\"sys\":3791170,\"idle\":1800013960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6103,\"sum\":59609}}}"}
2025-03-15T04:56:32.314971+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742014592314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:00:32.314878+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742014832314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855378944,\"uptime\":1834717.63,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24579790,\"nice\":14100,\"sys\":3781200,\"idle\":1800475240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24587730,\"nice\":14260,\"sys\":3791500,\"idle\":1800250750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6102,\"sum\":59610}}}"}
2025-03-15T05:00:32.314998+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742014832314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:01:32.314901+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742014892314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856333312,\"uptime\":1834777.63,\"totalMem\":4018159616,\"loadavg\":[0.37,0.11,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24580180,\"nice\":14100,\"sys\":3781280,\"idle\":1800534410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24588120,\"nice\":14260,\"sys\":3791580,\"idle\":1800309940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6100,\"sum\":59605}}}"}
2025-03-15T05:01:32.314954+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742014892314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:03:32.314881+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742015012314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2858635264,\"uptime\":1834897.63,\"totalMem\":4018159616,\"loadavg\":[0.15,0.1,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24581420,\"nice\":14100,\"sys\":3781420,\"idle\":1800652780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24589090,\"nice\":14260,\"sys\":3791770,\"idle\":1800428310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6094,\"sum\":59610}}}"}
2025-03-15T05:03:32.315014+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742015012314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:06:32.314875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742015192314,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855583744,\"uptime\":1835077.63,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24583250,\"nice\":14100,\"sys\":3781700,\"idle\":1800830290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24590520,\"nice\":14260,\"sys\":3792060,\"idle\":1800605910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6099,\"sum\":59598}}}"}
2025-03-15T05:06:32.315064+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742015192315,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:11:32.318874+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742015492318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2856599552,\"uptime\":1835377.63,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24586290,\"nice\":14100,\"sys\":3782150,\"idle\":1801126070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24593380,\"nice\":14260,\"sys\":3792570,\"idle\":1800901940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6090,\"sum\":59598}}}"}
2025-03-15T05:11:32.318955+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742015492318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:18:32.318857+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742015912318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855776256,\"uptime\":1835797.63,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24589850,\"nice\":14100,\"sys\":3782870,\"idle\":1801540510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24596530,\"nice\":14260,\"sys\":3793200,\"idle\":1801316570,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6108,\"sum\":59601}}}"}
2025-03-15T05:18:32.318928+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742015912318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:19:32.318901+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742015972318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855804928,\"uptime\":1835857.63,\"totalMem\":4018159616,\"loadavg\":[0.13,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24590310,\"nice\":14100,\"sys\":3782930,\"idle\":1801599750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24597120,\"nice\":14260,\"sys\":3793310,\"idle\":1801375750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6097,\"sum\":59603}}}"}
2025-03-15T05:19:32.318959+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742015972318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:20:32.318855+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742016032318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855837696,\"uptime\":1835917.63,\"totalMem\":4018159616,\"loadavg\":[0.1,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24590910,\"nice\":14100,\"sys\":3783050,\"idle\":1801658960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24597770,\"nice\":14260,\"sys\":3793390,\"idle\":1801434960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59596}}}"}
2025-03-15T05:20:32.318922+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742016032318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:21:32.318878+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742016092318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855620608,\"uptime\":1835977.63,\"totalMem\":4018159616,\"loadavg\":[0.1,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24591260,\"nice\":14100,\"sys\":3783130,\"idle\":1801718210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24598160,\"nice\":14260,\"sys\":3793460,\"idle\":1801494130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6108,\"sum\":59595}}}"}
2025-03-15T05:21:32.318934+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742016092318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:23:32.318864+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742016212318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2855178240,\"uptime\":1836097.63,\"totalMem\":4018159616,\"loadavg\":[0.12,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24592450,\"nice\":14100,\"sys\":3783270,\"idle\":1801836580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24599280,\"nice\":14260,\"sys\":3793700,\"idle\":1801612610,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6094,\"sum\":59617}}}"}
2025-03-15T05:23:32.318958+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742016212318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:35:42.218098+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] [INFO]  socket-mode:SocketModeClient:0 Now connected to Slack
2025-03-15T05:43:32.318855+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742017412318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2849497088,\"uptime\":1837297.63,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24602700,\"nice\":14100,\"sys\":3785270,\"idle\":1803020620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24610450,\"nice\":14260,\"sys\":3795700,\"idle\":1802796060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6099,\"sum\":59599}}}"}
2025-03-15T05:43:32.318971+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742017412318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:46:32.318823+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742017592318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2852044800,\"uptime\":1837477.63,\"totalMem\":4018159616,\"loadavg\":[0.13,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24604330,\"nice\":14100,\"sys\":3785520,\"idle\":1803198210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24611730,\"nice\":14260,\"sys\":3796010,\"idle\":1802973720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59599}}}"}
2025-03-15T05:46:32.318977+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742017592318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:53:32.318875+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742018012318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788352000,\"uptime\":1837897.63,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24607990,\"nice\":14100,\"sys\":3786270,\"idle\":1803612290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24616050,\"nice\":14260,\"sys\":3796770,\"idle\":1803387400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59601}}}"}
2025-03-15T05:53:32.318984+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742018012318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:54:32.318878+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742018072318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788139008,\"uptime\":1837957.63,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24608730,\"nice\":14100,\"sys\":3786390,\"idle\":1803671130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24616800,\"nice\":14260,\"sys\":3796930,\"idle\":1803446270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6101,\"sum\":59599}}}"}
2025-03-15T05:54:32.319063+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742018072319,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T05:55:32.318874+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742018132318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788810752,\"uptime\":1838017.63,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24609310,\"nice\":14100,\"sys\":3786520,\"idle\":1803730290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24617570,\"nice\":14260,\"sys\":3797080,\"idle\":1803505390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6100,\"sum\":59602}}}"}
2025-03-15T05:55:32.319050+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742018132319,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T06:12:32.318868+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742019152318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2794397696,\"uptime\":1839037.63,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24618070,\"nice\":14100,\"sys\":3788070,\"idle\":1804736880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24626780,\"nice\":14260,\"sys\":3798750,\"idle\":1804511910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6104,\"sum\":59604}}}"}
2025-03-15T06:12:32.318937+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742019152318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T06:14:32.322829+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742019272322,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2795175936,\"uptime\":1839157.63,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24619220,\"nice\":14100,\"sys\":3788260,\"idle\":1804855370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24627800,\"nice\":14260,\"sys\":3798900,\"idle\":1804630310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6104,\"sum\":59604}}}"}
2025-03-15T06:14:32.322968+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742019272322,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T06:16:32.318863+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742019392318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2793324544,\"uptime\":1839277.63,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24620600,\"nice\":14100,\"sys\":3788430,\"idle\":1804973700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24628680,\"nice\":14260,\"sys\":3799090,\"idle\":1804748770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6100,\"sum\":59600}}}"}
2025-03-15T06:16:32.318998+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742019392318,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T06:25:32.322854+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742019932322,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797219840,\"uptime\":1839817.64,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24625840,\"nice\":14100,\"sys\":3789410,\"idle\":1805505950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24634020,\"nice\":14260,\"sys\":3800110,\"idle\":1805280790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6101,\"sum\":59597}}}"}
2025-03-15T06:25:32.322977+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742019932322,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}
2025-03-15T06:26:32.322868+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":20,"time":1742019992322,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-slack' to topic 'metrics': {\"service\":\"icc-slack\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797727744,\"uptime\":1839877.64,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24626320,\"nice\":14100,\"sys\":3789520,\"idle\":1805565190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":24634650,\"nice\":14260,\"sys\":3800230,\"idle\":1805339980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6103,\"sum\":59601}}}"}
2025-03-15T06:26:32.322997+00:00 e811441e-efd9-4a23-9eac-e6901940d16b app[bolt.1] {"level":30,"time":1742019992322,"pid":31,"hostname":"dyno-14ee001a-b1d4-4db3-b419-3bf37074a4d8","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-slack' to Kafka topic 'metrics'"}