2025-03-16T23:54:00.510430+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4f525e58-d305-67f3-a1dd-d6015aaddb0d fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-16T23:55:24.845518+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=tvpc0d-mkt7fe-32dpp3-huhz54-1742169324688 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-16T23:55:25.245932+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=hkcay4-7zn76-6sk4lg-k1unxo-1742169324886 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=245ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:00:25.518006+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=1&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=25e3e951-fde3-4210-2b29-346b73a57e8a fwd="13.109.44.8" dyno=web.2 connect=0ms service=167ms status=200 bytes=106132 protocol=http tls_version=tls1.3 2025-03-17T00:00:26.122866+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=2&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=1e0572f7-1ad4-6724-fa42-78e01ab88231 fwd="13.109.44.8" dyno=web.2 connect=0ms service=131ms status=200 bytes=106795 protocol=http tls_version=tls1.3 2025-03-17T00:00:27.482873+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=5&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=c2d6b210-58ff-d171-216f-19979ed78dff fwd="13.109.44.8" dyno=web.2 connect=0ms service=116ms status=200 bytes=91931 protocol=http tls_version=tls1.3 2025-03-17T00:00:27.704283+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=6&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=0f9cd5ce-78cd-555e-b9eb-6bca46c27d58 fwd="13.109.44.8" dyno=web.2 connect=0ms service=122ms status=200 bytes=109536 protocol=http tls_version=tls1.3 2025-03-17T00:00:27.984566+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=7&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=1f1fc753-1cf5-2cd4-792a-1ab8170a826f fwd="13.109.44.8" dyno=web.2 connect=0ms service=114ms status=200 bytes=100187 protocol=http tls_version=tls1.3 2025-03-17T00:00:28.224927+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=8&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=8a0b83f1-42fc-8e64-4d13-872cb46a030c fwd="13.109.44.8" dyno=web.2 connect=0ms service=137ms status=200 bytes=122887 protocol=http tls_version=tls1.3 2025-03-17T00:00:29.307528+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=13&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=cbc04693-099f-5e74-08b0-d2344cce973a fwd="13.109.44.8" dyno=web.2 connect=0ms service=158ms status=200 bytes=124328 protocol=http tls_version=tls1.3 2025-03-17T00:00:29.585434+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=14&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=955225c9-c3a1-578b-9d8f-2ebaf919b1c4 fwd="13.109.44.8" dyno=web.2 connect=0ms service=120ms status=200 bytes=120740 protocol=http tls_version=tls1.3 2025-03-17T00:00:29.788675+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=15&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=a22a57d9-e30c-6f25-2854-c009d8f59406 fwd="13.109.44.8" dyno=web.2 connect=0ms service=109ms status=200 bytes=100606 protocol=http tls_version=tls1.3 2025-03-17T00:00:30.839833+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=20&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=410f0524-79cd-1e46-d6ae-6f17733eef51 fwd="13.109.44.8" dyno=web.2 connect=0ms service=83ms status=200 bytes=45144 protocol=http tls_version=tls1.3 2025-03-17T00:00:30.969180+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=21&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=e304896e-ea09-28c3-eb4b-df37b26b7638 fwd="13.109.44.8" dyno=web.2 connect=0ms service=47ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T00:02:00.579511+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1609a065-f69d-4f17-d2ab-8e17b2914076 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:04:00.676131+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f3d27216-2e74-743b-f539-05092a6ddffa fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:05:01.716119+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=118367e2-fc26-97c3-7dee-621875388d6d fwd="13.109.44.8" dyno=web.3 connect=0ms service=54ms status=200 bytes=1799 protocol=http tls_version=tls1.3 2025-03-17T00:08:00.772762+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1d235b0c-89a6-36d4-4a65-62b508b2df77 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:08:19.353334+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T00%3A08%3A19.060822755Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2f912b7a-9430-c405-7841-8c36b4ed48af fwd="54.236.114.244" dyno=web.1 connect=0ms service=55ms status=200 bytes=5359 protocol=http tls_version=tls1.3 2025-03-17T00:08:22.544556+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T00%3A08%3A21.374869914Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ae4cc02c-9c0d-12a6-d28c-e72f4b377995 fwd="54.236.114.244" dyno=web.1 connect=0ms service=35ms status=200 bytes=5359 protocol=http tls_version=tls1.3 2025-03-17T00:08:24.646211+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T00%3A08%3A21.374869914Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=60c673fd-0a20-f0a3-d810-15a82cb3a9cc fwd="54.236.114.244" dyno=web.1 connect=0ms service=35ms status=200 bytes=5359 protocol=http tls_version=tls1.3 2025-03-17T00:08:51.494304+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T00%3A08%3A51.406953170Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9da97663-fbcc-5baa-0965-05e32b81609f fwd="54.236.114.244" dyno=web.1 connect=0ms service=54ms status=200 bytes=5359 protocol=http tls_version=tls1.3 2025-03-17T00:08:52.596633+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T00%3A08%3A51.406953170Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5ecc3141-cfbf-42b8-d02e-9285d76f0f21 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=5359 protocol=http tls_version=tls1.3 2025-03-17T00:12:00.587430+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=bd61654c-87af-e420-68b1-9cfffdc91c0e fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:13:47.675429+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0cpf79-6dg1x-qficy-vk0otn-1742170427518 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:13:47.811246+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=o4lb6d-4kkpfi-phx6y2o-b9htbt-1742170427675 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:13:48.409794+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=k9ayof-x6t2a-tgc6m-0w6lzc-1742170427805 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=480ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:14:00.567583+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f9a63225-2dca-0b4f-16a3-9568836e121c fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:15:01.789088+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=740f4b85-c8f1-3440-fff0-7cfb1110ce11 fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1799 protocol=http tls_version=tls1.3 2025-03-17T00:15:02.028448+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=7325143a-ad5f-19b0-b125-ce78f08161c7 fwd="13.109.44.8" dyno=web.5 connect=0ms service=11ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T00:20:00.509101+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4b5cde68-f0f6-c88a-7540-b2edefb623fc fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:20:02.115470+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=bd3c997b-214f-f411-5f0d-99c24fe9a867 fwd="13.109.44.8" dyno=web.3 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T00:24:00.518548+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ef134779-487e-85d5-b8c0-295a797978f4 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:26:07.280737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=0z226-dk02nh-6bz9ba-mumkhn-1742171166777 fwd="104.161.244.2, 35.161.194.212" dyno=web.5 connect=0ms service=305ms status=200 bytes=484074 protocol=http tls_version=tls1.3 2025-03-17T00:26:11.823984+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents" host=icc-rest-production.herokuapp.com request_id=cc746684-b106-0839-c56c-03149dd1a7de fwd="13.109.44.8" dyno=web.4 connect=0ms service=2586ms status=201 bytes=10325 protocol=http tls_version=tls1.3 2025-03-17T00:26:23.875807+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02L4D3SB9A" host=icc-rest-production.herokuapp.com request_id=14f32d09-9efc-7e18-8140-c78fcdf8707e fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-17T00:26:33.840029+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=mczyl-av3di9-j6jj9l-uf5vp-1742171193634 fwd="104.161.244.2, 35.161.194.212" dyno=web.5 connect=0ms service=10ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:26:34.139171+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mervyn.das@salesforce.com" host=icc-rest-production.herokuapp.com request_id=5mugmq-tdaf0d-240ogc-67ydtr-1742171193926 fwd="104.161.244.2, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:27:48.304794+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=bpmm6t-f41wlf-pdokgc-my3j2-1742171268152 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:28:24.319639+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=tgzcyb-f0afq-ot23ma-6m1yxv-1742171304010 fwd="204.14.236.213, 35.85.172.135" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:29:27.866555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=m4ltg-ls6jkl-6ls2sq-v8t5fh-1742171367525 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=212ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:30:00.630524+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=8979d042-3650-bc17-9c72-1259f88f7e5b fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:30:20.789543+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=fdf00e90-d6d3-797f-5019-bd0fa888f6a9 fwd="35.161.194.212" dyno=web.5 connect=0ms service=26ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-17T00:30:20.796579+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c8612678-910c-ebbc-c095-2158687d95b7 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T00:30:20.869364+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=2647016d-46a1-58ae-0b96-e84e83125ef5 fwd="35.161.194.212" dyno=web.5 connect=0ms service=71ms status=200 bytes=5438 protocol=http tls_version=tls1.3 2025-03-17T00:32:07.079056+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000040HMjYAM" host=icc-rest-production.herokuapp.com request_id=0dh0r-8sp5x8-mfamio-g9d22y-1742171526386 fwd="104.161.246.2, 52.27.27.64" dyno=web.2 connect=0ms service=448ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:35:02.107819+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=f07d7eb5-e295-2607-1947-55c0368fdac8 fwd="13.109.44.8" dyno=web.4 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T00:36:00.527394+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=64b5518a-ad4e-78f1-aa78-86181268fdef fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:36:48.383571+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=1gsjs-jmxbml-n9cqq1-xg8kdi-1742171808041 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=179ms status=200 bytes=3727 protocol=http tls_version=tls1.3 2025-03-17T00:37:24.358157+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=jwrmel-s8islj-q3ocz-omdkn-1742171844221 fwd="13.110.54.15, 52.27.27.64" dyno=web.4 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:38:00.641028+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=cf714857-ead2-1165-73ca-7fee393f2f25 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:38:08.512549+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=tcrg5e-0ce997-rlq8f-qg9i4g-1742171888455 fwd="13.110.54.15, 35.161.194.212" dyno=web.2 connect=0ms service=22ms status=200 bytes=442 protocol=http tls_version=tls1.3 2025-03-17T00:38:30.205523+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams?name=Incid" host=icc-rest-production.herokuapp.com request_id=tk70we-6qygcw-kq44b-qgp06g-1742171909970 fwd="104.161.246.2, 52.27.27.64" dyno=web.3 connect=0ms service=27ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T00:38:42.444788+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/recipients" host=icc-rest-production.herokuapp.com request_id=4sej06-byt2lg-3d7u8o-8eb8s-1742171921357 fwd="104.161.246.2, 35.85.172.135" dyno=web.4 connect=0ms service=886ms status=200 bytes=253 protocol=http tls_version=tls1.3 2025-03-17T00:39:20.531501+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T00%3A39%3A12.965905093Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2ff921f3-ad93-cabc-7483-ad8b6d09aece fwd="54.236.114.244" dyno=web.3 connect=0ms service=36ms status=200 bytes=5643 protocol=http tls_version=tls1.3 2025-03-17T00:39:25.859173+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=900al7-c688bh-ssvvle-0sowr8-1742171965640 fwd="104.161.246.2, 35.85.172.135" dyno=web.2 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:39:32.651592+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T00%3A39%3A29.391491999Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7f4ed24d-2db4-31a8-5eab-0e96fcbfae14 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=5643 protocol=http tls_version=tls1.3 2025-03-17T00:40:00.533383+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f76ccd66-da5d-6676-3a04-a65ed6dc285a fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:40:01.969411+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c9de5df5-1ec2-1835-df21-d00053ae0510 fwd="13.109.44.8" dyno=web.2 connect=0ms service=57ms status=200 bytes=1718 protocol=http tls_version=tls1.3 2025-03-17T00:40:06.606485+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=2d3d64fe-8826-21a9-3354-93815f52189b fwd="35.161.194.212" dyno=web.3 connect=0ms service=14ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:40:07.694427+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=qqx83-voltf-u6dfh5-aua2t-1742172007479 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=8ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:40:20.310815+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T00%3A40%3A12.933854033Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b286b8da-a9a3-a662-b834-badd0fd0f6cd fwd="54.236.114.244" dyno=web.3 connect=0ms service=52ms status=200 bytes=5643 protocol=http tls_version=tls1.3 2025-03-17T00:40:34.897469+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ekldc-oyowk9-8bkvj8k-due3er-1742172034530 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=217ms status=200 bytes=4685 protocol=http tls_version=tls1.3 2025-03-17T00:41:14.312936+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T00%3A41%3A11.030215513Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c4fb54ce-a04e-9818-05ea-8fadbc3aec8f fwd="54.236.114.244" dyno=web.3 connect=0ms service=37ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T00:42:00.671159+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=510bf9c5-9ff9-efe9-a5fd-9d7478da6557 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:45:39.586116+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=j60ni-akbhdi-a2rc1-9h22s-1742172339390 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:45:40.262640+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=bu6rkc-nkixz9-ff8p7-0mo5iqr-1742172339607 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=511ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:45:41.295067+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=rootCauses,categories,configurationItemTypes,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=1850b7ea-15c1-56d2-27ae-8ff388a09362 fwd="35.161.194.212" dyno=web.5 connect=0ms service=7ms status=200 bytes=1033 protocol=http tls_version=tls1.3 2025-03-17T00:47:08.141365+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3138afa3-14b3-afce-7b58-ef3089ecf961 fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-17T00:47:08.152115+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ce5dbc19-0a49-8eb3-5ab4-6eeec15a9ad2 fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T00:47:08.239412+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=559adbb3-7a04-b663-a902-4408dd1038ba fwd="35.85.172.135" dyno=web.3 connect=0ms service=84ms status=200 bytes=8013 protocol=http tls_version=tls1.3 2025-03-17T00:47:47.739304+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3e20be17-7aeb-855a-e165-26259dea4e83 fwd="52.27.27.64" dyno=web.5 connect=0ms service=22ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-17T00:47:47.747463+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=298dbcc2-acee-7ca5-df25-839ef913144f fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T00:47:47.832256+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=48ae151e-e8cc-d7b2-f1e0-bcc5f299867c fwd="52.27.27.64" dyno=web.5 connect=0ms service=82ms status=200 bytes=8013 protocol=http tls_version=tls1.3 2025-03-17T00:49:04.134772+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/sam.ferguson@salesforce.com" host=icc-rest-production.herokuapp.com request_id=to4xqs-ne88b9-cjq0to-m3omof-1742172543682 fwd="204.14.236.213, 35.161.194.212" dyno=web.1 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:50:00.723850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=140cc4c8-c14e-b5f9-ccec-7355b07fce9d fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T00:50:01.987480+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=4d40706a-2b39-9406-c871-2fe121a32594 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1721 protocol=http tls_version=tls1.3 2025-03-17T00:52:48.121133+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=de4d9436-dbe5-c679-9b9a-20f443f03ac0 fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=2518 protocol=http tls_version=tls1.3 2025-03-17T00:53:09.704519+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=cu1mj-fd0e4i-f9qiy-zhia5w-1742172789304 fwd="13.110.54.15, 35.85.172.135" dyno=web.3 connect=0ms service=292ms status=200 bytes=483883 protocol=http tls_version=tls1.3 2025-03-17T00:55:01.152975+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4hhfgr-4cndbb-plm58g-3hi8q9-1742172900901 fwd="13.110.54.15, 35.161.194.212" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:55:01.635854+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=9446e6f1-ffdd-cf6e-fae1-69e45d3ca841 fwd="13.109.44.8" dyno=web.5 connect=0ms service=61ms status=200 bytes=1721 protocol=http tls_version=tls1.3 2025-03-17T00:55:01.736407+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=a9dxzm-ihq6dt-gqrz14-ucfh8r-1742172901348 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=270ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T00:55:01.869608+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=f62c9dc9-bf9d-9b01-7008-5091d445bc73 fwd="13.109.44.8" dyno=web.1 connect=0ms service=11ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T00:56:00.727442+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=69f0a1a3-175b-7d61-9750-01a88b10c0d5 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T00:58:00.537570+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4e1b4fb5-1248-93eb-029b-5d1446d2102c fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:02:30.137385+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0cac357d-8dfb-ec91-1c8a-018b14d67fba fwd="52.27.27.64" dyno=web.1 connect=0ms service=28ms status=200 bytes=444 protocol=http tls_version=tls1.3 2025-03-17T01:02:30.146206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7e5e7f7f-b039-4f97-3643-1e38453e99a0 fwd="52.27.27.64" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T01:02:30.232699+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=9c661e03-edbf-8981-102d-5c550609d563 fwd="52.27.27.64" dyno=web.1 connect=0ms service=83ms status=200 bytes=8013 protocol=http tls_version=tls1.3 2025-03-17T01:02:30.995875+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=094dc2a9-2c28-8085-0b46-be5d103de529 fwd="52.27.27.64" dyno=web.1 connect=0ms service=26ms status=200 bytes=2518 protocol=http tls_version=tls1.3 2025-03-17T01:02:43.433594+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=030a3ae9-30ad-5c56-c953-0d992dbffdb0 fwd="35.85.172.135" dyno=web.5 connect=0ms service=24ms status=200 bytes=2518 protocol=http tls_version=tls1.3 2025-03-17T01:03:03.767149+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A03%3A02.374450129Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=37d0c0cf-6ac9-382e-1904-5b7a7dea08a6 fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:03:09.967760+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A03%3A02.374450129Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=935fac70-20e2-540a-bf61-4186f09fa929 fwd="54.236.114.244" dyno=web.5 connect=0ms service=36ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:03:20.083059+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A03%3A18.913463308Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3db152a7-0db2-b414-3b56-ddba4fc7aaf8 fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:03:26.290412+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A03%3A18.913463308Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=fd13dabf-43d0-7e26-efc5-c76b55af9835 fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:03:35.103695+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A03%3A33.934586856Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=931d5491-154f-6bdd-a4ef-458810078daf fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:03:38.437560+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A03%3A37.269724973Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1b6b254e-2447-040e-7fce-c997b9c62ffd fwd="54.236.114.244" dyno=web.5 connect=0ms service=36ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:03:41.309459+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A03%3A33.934586856Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d3934dba-c724-9e5c-8e11-e44e591ffa9f fwd="54.236.114.244" dyno=web.5 connect=0ms service=42ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:04:00.710432+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=cef2b8cd-e39b-2543-a756-7037f637d59c fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:04:16.847992+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=d7x0qg-y32dkxp-4bktcr-1rg0ch-1742173456496 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=232ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T01:05:01.863313+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=5d8eb880-332c-3c5e-e598-9c1ba3791760 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T01:05:12.077067+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A05%3A04.510581537Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f4d530a5-299d-7f01-c7c2-ed78271dd9ab fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:06:07.082465+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jakkaldevi@salesforce.com" host=icc-rest-production.herokuapp.com request_id=8fdx1h-rfoub-4mb3-4vp8z58-1742173566334 fwd="104.161.246.2, 52.27.27.64" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T01:06:53.057308+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A06%3A52.760467263Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a0bde49e-6f20-aa7f-b2fb-98fccb49a3dd fwd="54.236.114.244" dyno=web.1 connect=0ms service=58ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:06:54.424902+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A06%3A53.251096205Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7a2585cb-4a45-afa6-b355-e70308a6e97b fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:06:56.263399+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A06%3A52.760467263Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5143fb9c-9515-d003-7b4a-5614e9aa7e64 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:07:00.628737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A06%3A53.251096205Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=db12bf6c-bd03-211d-e97c-9c89d00b3802 fwd="54.236.114.244" dyno=web.1 connect=0ms service=35ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:07:24.126926+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A07%3A24.037140976Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b65ef413-111b-1464-096e-18fe2b7717ee fwd="54.236.114.244" dyno=web.1 connect=0ms service=56ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:07:31.436679+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A07%3A24.037140976Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cf1a7180-dd7b-fb3b-2bab-f5c4d0216a30 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:08:00.613719+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1877f4a1-e8f3-70d4-73d0-ff7c634779a9 fwd="13.109.44.8" dyno=web.4 connect=0ms service=5ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:09:32.868439+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A09%3A32.573869662Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7b7a4818-3167-4f48-1f6b-22d8d48fcb28 fwd="54.236.114.244" dyno=web.4 connect=0ms service=58ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:09:33.968589+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A09%3A32.573869662Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=021ea247-b883-e0cf-c822-47515b27f01c fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:09:44.972493+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=k78leb-nx22mm-47fhk-xr35ju-1742173784495 fwd="104.161.244.2, 52.27.27.64" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T01:09:45.827887+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=46v1rn-el2og-qeldf6-b0t21s-1742173785306 fwd="104.161.244.2, 35.161.194.212" dyno=web.5 connect=0ms service=207ms status=200 bytes=4685 protocol=http tls_version=tls1.3 2025-03-17T01:10:00.673015+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=3c9fb589-7df3-05ab-d6ab-c48291268e10 fwd="52.27.27.64" dyno=web.4 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T01:10:01.960584+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=28334a16-d25e-1cad-8149-11aebf0dd2da fwd="13.109.44.8" dyno=web.2 connect=0ms service=50ms status=200 bytes=1721 protocol=http tls_version=tls1.3 2025-03-17T01:10:04.750511+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A10%3A04.674330989Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a238131b-0e97-b37c-a58c-96734751dd3f fwd="54.236.114.244" dyno=web.4 connect=0ms service=44ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:10:12.051634+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A10%3A04.674330989Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=95345574-e163-42cf-60d7-8191991842ea fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:10:33.519598+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A10%3A33.433923692Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=03d36fa4-a2b0-d619-b2f4-33e5560214c6 fwd="54.236.114.244" dyno=web.4 connect=0ms service=54ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:10:40.820052+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A10%3A33.433923692Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9bf4d2fe-5093-72e8-3544-c5774a9654dd fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:11:09.278963+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A11%3A09.194335790Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cad97cbe-01f8-fd39-93b8-0165f19fe714 fwd="54.236.114.244" dyno=web.4 connect=0ms service=53ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:11:16.583581+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A11%3A09.194335790Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9408423e-6a44-0152-8ae5-b19fc509eff3 fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=5645 protocol=http tls_version=tls1.3 2025-03-17T01:12:00.596547+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=24303003-8f16-35f8-fe3e-60e37a657db9 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:14:07.870357+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=deeb1c2b-5ea0-7e08-d28c-636befa394b8 fwd="35.161.194.212" dyno=web.3 connect=0ms service=24ms status=200 bytes=439 protocol=http tls_version=tls1.3 2025-03-17T01:14:07.878139+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=40e05bbf-7201-4073-f726-fbb029ce3d7c fwd="35.161.194.212" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T01:14:07.963008+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=8d3ec5a1-ba26-3e9f-89b1-688d02320dd5 fwd="35.161.194.212" dyno=web.3 connect=0ms service=81ms status=200 bytes=8013 protocol=http tls_version=tls1.3 2025-03-17T01:15:01.930227+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=c16f1827-945a-cf85-140a-10e2ac403948 fwd="13.109.44.8" dyno=web.3 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T01:15:51.801432+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=40dcoq-tshg9-n778up-kf1i7b-1742174151574 fwd="104.161.246.3, 35.85.172.135" dyno=web.1 connect=0ms service=21ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T01:16:00.585175+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c0d9c34f-597b-5cf6-6868-c2ff8c954ca4 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:17:50.489949+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=dg7d1l-rawrmu-x026dt-oivgab-1742174268802 fwd="104.161.246.2, 35.161.194.212" dyno=web.3 connect=0ms service=734ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T01:18:00.568812+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e3ae5053-6007-6f82-bad6-27b2273c849c fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:20:02.043956+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=29b2406a-9169-e6ce-ba61-08d3401d06e5 fwd="13.109.44.8" dyno=web.4 connect=0ms service=58ms status=200 bytes=1721 protocol=http tls_version=tls1.3 2025-03-17T01:26:00.567855+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=39594079-4b5a-470a-92de-d8fe71346827 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:27:00.572787+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=828f511a-3a18-6d26-d9c8-63412be1168e fwd="52.27.27.64" dyno=web.4 connect=0ms service=27ms status=200 bytes=2681 protocol=http tls_version=tls1.3 2025-03-17T01:27:22.767533+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=z6g3yt-2sacat-8vdeff-ir71gk-1742174842534 fwd="104.161.242.2, 52.27.27.64" dyno=web.3 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T01:27:22.998401+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/satoshi.watanabe@salesforce.com" host=icc-rest-production.herokuapp.com request_id=6m48zv-s2sji-o4kad5-ds8mc-1742174842723 fwd="104.161.242.2, 35.161.194.212" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T01:28:00.527825+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c02b2c7f-5038-161a-7798-4243a86471a3 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:30:00.574823+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=21f0f47b-3d71-997c-db41-70cda8fdcd12 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:30:00.641414+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=c467e737-6c22-216c-f49c-c37ca32333ea fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T01:30:02.348264+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=e469e311-964e-eaed-e628-205fdc54ef86 fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T01:34:35.306443+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A34%3A33.916911322Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f5e25210-3652-fdb3-548b-50fed7ac845f fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T01:35:01.889206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=ddb05b92-46db-f7ab-c26c-039a4130ef1d fwd="13.109.44.8" dyno=web.2 connect=0ms service=21ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T01:35:42.538498+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A35%3A41.137977489Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0a37bee3-b9f3-653c-a94e-8dddd0245c75 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T01:36:01.199960+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=cd5267c4-afed-6a22-2cfc-b99401dfaf48 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:36:45.239229+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T01%3A36%3A41.954404620Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a80f3c2e-0481-0470-4a16-9d672e1eaafa fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T01:37:16.101349+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=ms0j3v-gweozo-n5f32-x1sb28-1742175435504 fwd="13.110.54.15, 35.85.172.135" dyno=web.2 connect=0ms service=462ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T01:42:00.573106+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9c1476ea-ec15-89f2-b566-c1222c889fa0 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:42:45.297763+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=r7a7uo-l0byqa-ojq7xav-7ojq3-1742175764702 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=488ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T01:45:01.595999+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=160b8489-7e51-021b-f603-eae0ea20aeb0 fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1722 protocol=http tls_version=tls1.3 2025-03-17T01:50:00.641000+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=39bf228b-e313-a750-64a8-7e7ef41d2eac fwd="52.27.27.64" dyno=web.1 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T01:56:00.508416+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c3e353be-cf8e-4234-8ecf-67e8a464af2d fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T01:56:05.084046+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=680023d0-697a-279e-9186-e272c67a70ee fwd="13.109.44.8" dyno=web.5 connect=0ms service=117ms status=200 bytes=2855 protocol=http tls_version=tls1.3 2025-03-17T01:56:35.729806+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=47305484-068d-8983-2e10-7aa7267c4dcb fwd="35.85.172.135" dyno=web.3 connect=0ms service=37ms status=200 bytes=2681 protocol=http tls_version=tls1.3 2025-03-17T02:02:00.595332+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=37ca235b-86c5-6d17-22ee-5a32ed5a5326 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T02:03:16.860404+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A03%3A15.480534849Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ab34e3f5-d63a-70be-7175-ce4460102ed4 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T02:03:23.059037+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A03%3A15.480534849Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e45d9361-9741-c7c9-953d-214fb1d73427 fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T02:05:13.166026+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A05%3A05.578468625Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7024bc4b-d3df-f26a-63d1-87b9c76acdb8 fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T02:05:52.272884+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/recipients" host=icc-rest-production.herokuapp.com request_id=n2zv6a-qcaat-lkdutd-kqtsb-1742177150585 fwd="104.161.246.2, 35.85.172.135" dyno=web.5 connect=0ms service=736ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T02:05:52.422036+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=f0jau-9a6999-mvyk6-o4hl6p-1742177150586 fwd="104.161.246.2, 35.161.194.212" dyno=web.1 connect=0ms service=867ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T02:06:50.414800+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A06%3A49.048531462Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=07d7023a-c444-1540-c205-48205fe41ce8 fwd="54.236.114.244" dyno=web.2 connect=0ms service=33ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T02:06:56.607034+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A06%3A49.048531462Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a50828d7-65cb-5e45-18a1-4e44ecaf865c fwd="54.236.114.244" dyno=web.2 connect=0ms service=33ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T02:07:41.267771+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A07%3A40.091594371Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8ccd097d-c8d6-01eb-0024-5bd889faa235 fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T02:07:47.461011+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A07%3A40.091594371Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=72f95614-81a0-c3b3-03b4-1f5bbd696a0d fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T02:10:02.324518+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=dd651897-40b1-ecf0-39b2-328c05d31cb6 fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T02:10:14.943683+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A10%3A14.652098887Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7ec0c518-2384-ca54-84c3-f8edf8decf33 fwd="54.236.114.244" dyno=web.2 connect=0ms service=52ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T02:11:13.764890+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A11%3A13.681349139Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9787c16f-de7c-1330-0ca7-daf3c4256437 fwd="54.236.114.244" dyno=web.2 connect=0ms service=50ms status=200 bytes=5648 protocol=http tls_version=tls1.3 2025-03-17T02:11:23.500012+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=bc906af1-666d-a3af-79d7-6797885ba905 fwd="35.85.172.135" dyno=web.5 connect=0ms service=29ms status=200 bytes=437 protocol=http tls_version=tls1.3 2025-03-17T02:11:23.509226+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2e5d1344-3b2c-4d25-1bf8-ceef5eec1241 fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T02:11:23.607204+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=901fdb31-db62-1c77-6182-34c303fd24a9 fwd="35.85.172.135" dyno=web.5 connect=0ms service=95ms status=200 bytes=10695 protocol=http tls_version=tls1.3 2025-03-17T02:11:23.615096+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=46af7005-25f5-f07e-78a2-2b4f814d5cf1 fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T02:12:00.704285+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c455387a-286c-29a6-eb50-67f311457876 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T02:18:00.528200+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=60a22ada-e888-d0e6-8d8a-9ffd6e54ed30 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T02:18:09.438805+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=dwya7b-j2bq2q-7z6jlk-qg09ek-1742177889007 fwd="104.161.246.2, 52.27.27.64" dyno=web.1 connect=0ms service=229ms status=200 bytes=5842 protocol=http tls_version=tls1.3 2025-03-17T02:20:00.632778+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=9b29649f-15d6-cf36-d0cf-f87335be159f fwd="52.27.27.64" dyno=web.4 connect=0ms service=28ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T02:20:02.155367+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=2775bb6f-9828-c318-777a-61e712b5d48e fwd="13.109.44.8" dyno=web.1 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T02:22:42.743270+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?caseNumber=72345324" host=icc-rest-production.herokuapp.com request_id=16303dd6-4e20-5f1c-be1c-e1dc8fcb1cb9 fwd="155.226.176.121" dyno=web.3 connect=0ms service=72ms status=200 bytes=2404 protocol=http tls_version=tls1.3 2025-03-17T02:24:00.530467+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=17e339dc-c0d0-8579-9dbd-123e4b5eca17 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T02:30:00.575098+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c886d06c-b31a-c6dd-f3a0-cbad4a232931 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T02:30:01.924449+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=2cd74537-dbaf-14eb-8f39-04e4cbd5faf7 fwd="13.109.44.8" dyno=web.2 connect=0ms service=53ms status=200 bytes=1720 protocol=http tls_version=tls1.3 2025-03-17T02:30:51.861156+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=16f81c67-b122-93d8-0875-5e893c386cd8 fwd="52.27.27.64" dyno=web.5 connect=0ms service=131ms status=200 bytes=443 protocol=http tls_version=tls1.3 2025-03-17T02:30:51.872087+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=052c8613-29c8-08de-630e-db86b06d1d44 fwd="52.27.27.64" dyno=web.5 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T02:30:51.883221+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=CG2A365BK" host=icc-rest-production.herokuapp.com request_id=5ed5e14b-d98f-6626-0e40-844333775504 fwd="52.27.27.64" dyno=web.5 connect=0ms service=8ms status=404 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T02:31:50.594955+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T02%3A31%3A43.034391463Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b9b0488e-6aee-97cf-0d3b-ce96db5dc595 fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=4586 protocol=http tls_version=tls1.3 2025-03-17T02:34:00.494859+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2283215b-bc9d-10a5-3ae2-4c087462c264 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T02:34:30.350787+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8108a3b7-455a-f19d-04c3-8a33bad5b506 fwd="35.85.172.135" dyno=web.4 connect=0ms service=20ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-17T02:34:30.357908+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2664b345-59e9-7f80-5c93-153bd401c0e3 fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T02:34:30.455299+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=769d3bfa-c601-1636-7172-4098ee5860ce fwd="35.85.172.135" dyno=web.4 connect=0ms service=95ms status=200 bytes=14871 protocol=http tls_version=tls1.3 2025-03-17T02:34:44.210708+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=6ab79b92-55a6-5076-c657-f9fce6b61a27 fwd="35.85.172.135" dyno=web.2 connect=0ms service=26ms status=200 bytes=2700 protocol=http tls_version=tls1.3 2025-03-17T02:35:01.705827+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=cf55ab90-76ca-c00e-50f2-b14c7cc7e728 fwd="13.109.44.8" dyno=web.3 connect=0ms service=57ms status=200 bytes=1720 protocol=http tls_version=tls1.3 2025-03-17T02:38:00.581838+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=56b55aa6-b229-0735-2d4c-86345c0f4944 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T02:40:01.968068+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=248f0d09-4cb1-8532-c6bf-b10f1b33124c fwd="13.109.44.8" dyno=web.2 connect=0ms service=51ms status=200 bytes=1720 protocol=http tls_version=tls1.3 2025-03-17T02:44:00.648145+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=32785d28-5538-bd6b-0df2-95905fd6de17 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T02:44:02.589333+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=uj68s9-u5caqg-rgyg9e-lmp03h-1742179442251 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=11ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T02:44:04.292899+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000TDh3FYAT" host=icc-rest-production.herokuapp.com request_id=3kowa-q9efst-ubxql9-e2ubg-1742179443472 fwd="104.161.246.4, 52.27.27.64" dyno=web.3 connect=0ms service=517ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T02:45:01.735633+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=5cdba1e6-63a3-3481-47aa-a17783cb3ba6 fwd="13.109.44.8" dyno=web.1 connect=0ms service=56ms status=200 bytes=1720 protocol=http tls_version=tls1.3 2025-03-17T02:46:00.485574+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c4e8a133-9cfd-285d-b4da-133397e6e23f fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T02:46:36.511319+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=edge%20appli" host=icc-rest-production.herokuapp.com request_id=i8ywc-ggalt-2m125j-iln1rc-1742179595471 fwd="104.161.246.2, 35.161.194.212" dyno=web.4 connect=0ms service=42ms status=200 bytes=231 protocol=http tls_version=tls1.3 2025-03-17T02:46:40.553455+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ejwwi-i97bm-kzpmnk-pko09y-1742179600159 fwd="104.161.246.2, 35.161.194.212" dyno=web.2 connect=0ms service=191ms status=200 bytes=7675 protocol=http tls_version=tls1.3 2025-03-17T02:46:41.055650+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=b7247s-1n5xe-b0pb0p-jmx6y-1742179598132 fwd="104.161.242.2, 52.27.27.64" dyno=web.3 connect=0ms service=245ms status=200 bytes=8238 protocol=http tls_version=tls1.3 2025-03-17T02:46:47.957666+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=922cba52-f2d9-91b5-9dad-cf1762775a2f fwd="35.85.172.135" dyno=web.3 connect=0ms service=25ms status=200 bytes=2700 protocol=http tls_version=tls1.3 2025-03-17T02:50:01.024595+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=596effe1-efe4-b0e8-5c7d-ed5cad04c6eb fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T03:00:00.595144+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=885b9d29-a238-26db-f6de-1c1dc7b164f6 fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T03:01:39.350137+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=k3zjo8-yxcua-yflfa-5db7h-1742180499245 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=25ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T03:01:39.500163+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=07ve7-zjckka-t59brw-lijlu-1742180499412 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=6ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T03:02:00.627882+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=80680369-0660-48ac-7f31-f619da2ca663 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T03:04:00.579532+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1caccad4-d5f0-815f-e5e5-47eacc9e8d82 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T03:04:28.158491+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A04%3A26.786428270Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f8c96cc7-dcf4-5b6a-b1b5-8714463baea8 fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=3924 protocol=http tls_version=tls1.3 2025-03-17T03:05:24.869611+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A05%3A24.804485577Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=61575e95-a664-ad2f-3482-335798eac78c fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=3924 protocol=http tls_version=tls1.3 2025-03-17T03:05:28.059939+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A05%3A24.804485577Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=16566047-4323-13a7-0075-f36053c55d96 fwd="54.236.114.244" dyno=web.3 connect=0ms service=34ms status=200 bytes=3924 protocol=http tls_version=tls1.3 2025-03-17T03:07:42.820466+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A07%3A42.541852406Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8602841e-c55c-7606-a481-d1ebbfe747f7 fwd="54.236.114.244" dyno=web.3 connect=0ms service=52ms status=200 bytes=3926 protocol=http tls_version=tls1.3 2025-03-17T03:07:50.112591+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A07%3A42.541852406Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f4967075-6a59-2bea-cd6b-10878f951aa9 fwd="54.236.114.244" dyno=web.3 connect=0ms service=34ms status=200 bytes=3926 protocol=http tls_version=tls1.3 2025-03-17T03:08:26.953845+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A08%3A26.862408411Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=956687f0-0ab1-6088-be38-246312c4efdf fwd="54.236.114.244" dyno=web.3 connect=0ms service=58ms status=200 bytes=3926 protocol=http tls_version=tls1.3 2025-03-17T03:08:34.251223+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A08%3A26.862408411Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7bdc63ad-ddcf-9bd6-bfe9-a0e28944a5cb fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=3926 protocol=http tls_version=tls1.3 2025-03-17T03:10:01.897280+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=31053d7c-5429-c21f-08cc-f5015902e3a1 fwd="13.109.44.8" dyno=web.2 connect=0ms service=52ms status=200 bytes=1722 protocol=http tls_version=tls1.3 2025-03-17T03:10:16.185598+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A10%3A15.892232447Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ec49e454-b6e9-f17f-179c-d1a75feb1ea1 fwd="54.236.114.244" dyno=web.1 connect=0ms service=55ms status=200 bytes=3926 protocol=http tls_version=tls1.3 2025-03-17T03:10:20.447723+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A10%3A17.172784635Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1eab2f51-438d-0554-4920-d313533b6133 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=3926 protocol=http tls_version=tls1.3 2025-03-17T03:12:00.625038+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5df7354d-06dd-0fb9-7089-c2bc0d972dcb fwd="13.109.44.8" dyno=web.4 connect=0ms service=9ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T03:19:38.661894+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f359e305-9f42-3476-4eb3-65e34eb53849 fwd="35.85.172.135" dyno=web.3 connect=0ms service=124ms status=200 bytes=434 protocol=http tls_version=tls1.3 2025-03-17T03:19:38.671262+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=175567ea-c84e-1e46-8028-4150bf0d8b00 fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T03:19:38.680768+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=CG2A365BK" host=icc-rest-production.herokuapp.com request_id=c45cc17d-6f58-15e8-9de4-6dbdfbb6cbdd fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=404 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T03:22:00.628449+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=8bc420eb-67fe-3018-5417-ce4da48888da fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T03:30:00.596320+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ceb4e515-99b4-4c8a-99bf-937604e2faa2 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T03:30:01.653248+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=f4783cae-d7f1-5934-8e4a-e3d4b83b4ded fwd="13.109.44.8" dyno=web.4 connect=0ms service=44ms status=200 bytes=1722 protocol=http tls_version=tls1.3 2025-03-17T03:35:01.791767+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=d0055d20-a495-2f03-6dab-458f3c80004f fwd="13.109.44.8" dyno=web.5 connect=0ms service=59ms status=200 bytes=1722 protocol=http tls_version=tls1.3 2025-03-17T03:35:02.042733+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=0572c924-7121-c7d1-4c47-26ee614063e3 fwd="13.109.44.8" dyno=web.3 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T03:41:02.370088+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T03%3A40%3A54.781924395Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4f59f11d-aa1a-2720-15e7-b1d4eb974502 fwd="54.236.114.244" dyno=web.4 connect=0ms service=35ms status=200 bytes=3926 protocol=http tls_version=tls1.3 2025-03-17T03:45:02.010891+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a42e2b81-3623-129a-0792-5aff6ef4a75a fwd="13.109.44.8" dyno=web.5 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T03:48:00.537306+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d5c50880-1afc-80c4-c4ca-94cc3f023d15 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T03:52:37.672455+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=mnmlyc-bmyk8-1a1k8i-yfv6l-1742183556037 fwd="104.161.246.2, 35.85.172.135" dyno=web.4 connect=0ms service=783ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T03:55:19.502342+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=2d960bec-a6ef-7a24-439c-6bd4a35cd577 fwd="35.161.194.212" dyno=web.3 connect=0ms service=32ms status=200 bytes=2774 protocol=http tls_version=tls1.3 2025-03-17T04:00:00.669481+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=5514adb6-a6c2-0d06-6038-78af538935e7 fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T04:00:02.706186+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a0643322-c7bb-52c4-a17b-6cd2be4243d8 fwd="13.109.44.8" dyno=web.1 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T04:02:00.591339+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=92fa5c7d-041c-73be-020d-64250fc38470 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T04:03:16.520383+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T04%3A03%3A16.234701155Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=675c250d-7888-19f4-a9dc-55696f7695a7 fwd="54.236.114.244" dyno=web.5 connect=0ms service=55ms status=200 bytes=3924 protocol=http tls_version=tls1.3 2025-03-17T04:04:29.009213+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T04%3A04%3A28.724411292Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=eec1c10d-fa76-2289-7608-cff92d9f7a01 fwd="54.236.114.244" dyno=web.3 connect=0ms service=53ms status=200 bytes=3924 protocol=http tls_version=tls1.3 2025-03-17T04:05:01.741717+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=269e1f9f-b719-3fc4-4d10-4e2ed44c0524 fwd="13.109.44.8" dyno=web.4 connect=0ms service=56ms status=200 bytes=1721 protocol=http tls_version=tls1.3 2025-03-17T04:05:01.986652+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=9c7de09f-9077-b6ce-138e-de0352637057 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T04:06:41.233390+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T04%3A06%3A40.958412104Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c82cdd40-3d91-e485-803d-0ac6e93a911f fwd="54.236.114.244" dyno=web.3 connect=0ms service=53ms status=200 bytes=3924 protocol=http tls_version=tls1.3 2025-03-17T04:06:48.529670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T04%3A06%3A40.958412104Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c1cefa37-b07d-f46b-3d59-645402e69454 fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=3924 protocol=http tls_version=tls1.3 2025-03-17T04:08:24.327164+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=kxnoif-lhqeuj-0f74fc-1qwqsp-1742184504098 fwd="104.161.246.2, 52.27.27.64" dyno=web.5 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T04:08:25.071359+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/sgangaraju@salesforce.com" host=icc-rest-production.herokuapp.com request_id=hmut8o-wuc3vb-21i1i-n9yzym-1742184504847 fwd="104.161.246.2, 35.85.172.135" dyno=web.4 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T04:10:02.300882+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=2275c268-8027-a567-6874-bd3ba57280ec fwd="13.109.44.8" dyno=web.2 connect=0ms service=220ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T04:11:10.716111+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=66e6530f-c1f0-4ffd-9c8c-b11d6d82869d fwd="35.161.194.212" dyno=web.1 connect=0ms service=30ms status=200 bytes=2774 protocol=http tls_version=tls1.3 2025-03-17T04:12:00.649002+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=886f8825-0465-280b-70b6-794be8e09c4b fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T04:14:45.924938+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=befa1899-3535-5069-7e3c-e05fb36b5c48 fwd="52.27.27.64" dyno=web.4 connect=0ms service=31ms status=200 bytes=2774 protocol=http tls_version=tls1.3 2025-03-17T04:15:01.725519+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c92d17e3-0a09-6852-997a-439b3ab6a624 fwd="13.109.44.8" dyno=web.4 connect=0ms service=54ms status=200 bytes=1721 protocol=http tls_version=tls1.3 2025-03-17T04:15:01.987288+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a0c47dcb-ad9c-6404-bb26-71e6596e68d1 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T04:18:00.597596+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=72545d19-924f-48fd-6a28-ab7dbef650be fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T04:24:00.556305+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4b726670-d237-3542-a504-6dcb165a16cf fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T04:25:01.888216+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=6b6c3c3c-7c94-7215-a32a-cadd129aadca fwd="13.109.44.8" dyno=web.3 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T04:28:00.607929+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=40215251-af4e-a50a-43d4-2933aa07d31a fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T04:30:02.054186+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=aab2263e-99cf-9c63-3bb2-8e34d24f7d92 fwd="13.109.44.8" dyno=web.3 connect=0ms service=45ms status=200 bytes=1721 protocol=http tls_version=tls1.3 2025-03-17T04:32:00.670408+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=18e29db3-5ac5-143f-86f0-d562b20f9d32 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T04:35:01.624606+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=86bb554f-91a9-c60c-7c12-f8afe9bb3c3b fwd="13.109.44.8" dyno=web.1 connect=0ms service=56ms status=200 bytes=1721 protocol=http tls_version=tls1.3 2025-03-17T04:35:20.035886+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/recipients" host=icc-rest-production.herokuapp.com request_id=ycc2hq-te1e3i-binidb-7hdip9-1742186117867 fwd="104.161.246.2, 35.161.194.212" dyno=web.1 connect=0ms service=1186ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-17T04:40:00.548045+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b2c52640-abe2-5bdd-c0d4-54c1a3895ea9 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T04:42:00.598691+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=82d69145-81d3-1b2f-f75c-c7cfe3096e80 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T04:45:01.874063+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=3ca611d2-c814-4cc0-1145-ebda906e2eb5 fwd="13.109.44.8" dyno=web.2 connect=0ms service=56ms status=200 bytes=1721 protocol=http tls_version=tls1.3 2025-03-17T04:45:02.131601+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=3974bf2a-ac35-693b-bfcb-0ff97924f48f fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T04:46:22.043659+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8c44a126-0242-120e-ded2-c53e34733dae fwd="35.161.194.212" dyno=web.1 connect=0ms service=32ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-17T04:46:22.056287+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0d649916-d3f9-7a0b-c489-9eb38404470f fwd="35.161.194.212" dyno=web.1 connect=0ms service=9ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T04:47:16.339272+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/aca8263b-bd93-4d03-95af-3f585e95473b?include=all" host=icc-rest-production.herokuapp.com request_id=fe7aba40-e263-17d6-e3a7-f56052d4ef3c fwd="35.85.172.135" dyno=web.2 connect=0ms service=144ms status=200 bytes=6692 protocol=http tls_version=tls1.3 2025-03-17T04:50:00.719772+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=89bb7198-7e19-8ce0-c596-d434efb39c91 fwd="52.27.27.64" dyno=web.4 connect=0ms service=13ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T04:50:01.996296+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=ac9cc93f-fe32-ae25-e8dc-cb59bab9628a fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1536 protocol=http tls_version=tls1.3 2025-03-17T04:52:00.574466+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0b331149-1404-4e69-ffe8-b8473042c80f fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T04:55:01.988828+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=29038b75-8d57-469d-741f-8a77e962a8df fwd="13.109.44.8" dyno=web.1 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T05:00:00.659355+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=72a9db34-e053-a647-d716-066097669b3c fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T05:00:02.106142+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=3faae01b-e784-f205-5d17-adf7edc87db0 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T05:02:10.668369+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A02%3A10.386469627Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f20e10ad-4282-33bb-be9b-f2c4b29f51bb fwd="54.236.114.244" dyno=web.4 connect=0ms service=53ms status=200 bytes=4308 protocol=http tls_version=tls1.3 2025-03-17T05:02:13.862244+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A02%3A10.386469627Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cb6ef867-8b57-01fe-c5fe-7a71d297a924 fwd="54.236.114.244" dyno=web.4 connect=0ms service=34ms status=200 bytes=4308 protocol=http tls_version=tls1.3 2025-03-17T05:02:58.452472+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A02%3A58.364549186Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=362b159c-29ca-bd93-2f67-7ee6017cd8d2 fwd="54.236.114.244" dyno=web.4 connect=0ms service=55ms status=200 bytes=4308 protocol=http tls_version=tls1.3 2025-03-17T05:05:02.022753+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=4fa7f7b7-ec98-b8bf-f532-57ede65e2c58 fwd="13.109.44.8" dyno=web.4 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T05:06:00.591334+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=37334359-c493-adcc-6e74-f335345197c7 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T05:07:15.453118+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8a591259-f179-9bba-ede9-5d64c4c4e237 fwd="35.161.194.212" dyno=web.4 connect=0ms service=26ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-17T05:07:15.461521+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8f2732a0-e6ff-03b0-e752-d73a04912a4d fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:07:15.526089+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J08X8R1Q" host=icc-rest-production.herokuapp.com request_id=935463dc-ac94-ea72-43fa-a991c138c6ce fwd="35.161.194.212" dyno=web.4 connect=0ms service=62ms status=200 bytes=3994 protocol=http tls_version=tls1.3 2025-03-17T05:07:15.531132+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=32893c13-a1df-ae3c-3cc7-93b985127e68 fwd="35.161.194.212" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T05:07:19.334457+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A07%3A11.761962252Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=bc7f3cd8-b3e9-a019-4868-d039b70acee7 fwd="54.236.114.244" dyno=web.5 connect=0ms service=36ms status=200 bytes=4308 protocol=http tls_version=tls1.3 2025-03-17T05:08:08.952739+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A08%3A07.788615995Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7edc76f9-dce2-d06b-5235-e3599f710de5 fwd="54.236.114.244" dyno=web.5 connect=0ms service=35ms status=200 bytes=4308 protocol=http tls_version=tls1.3 2025-03-17T05:08:09.122218+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A08%3A05.840233613Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8d6af7b5-fd00-e482-8473-0f8d52e1df6f fwd="54.236.114.244" dyno=web.5 connect=0ms service=36ms status=200 bytes=4308 protocol=http tls_version=tls1.3 2025-03-17T05:08:28.436801+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=19300611-0b3e-d0fe-51ec-2590f1a04f50 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T05:08:28.577379+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d9fd97d1-4384-a6ef-93e5-be15d5ecb634 fwd="35.85.172.135" dyno=web.2 connect=0ms service=23ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-17T05:08:28.585107+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c40cb1f0-e596-3d4e-a8d4-f0ee19ddc295 fwd="35.85.172.135" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:08:28.643649+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J08X8R1Q" host=icc-rest-production.herokuapp.com request_id=6e1b4688-53d0-56aa-60dc-efad3d2ba4cf fwd="35.85.172.135" dyno=web.2 connect=0ms service=53ms status=200 bytes=3994 protocol=http tls_version=tls1.3 2025-03-17T05:08:38.733804+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A08%3A38.661149169Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a3b2267f-3fec-fec9-744c-a890f50d251c fwd="54.236.114.244" dyno=web.5 connect=0ms service=42ms status=200 bytes=4356 protocol=http tls_version=tls1.3 2025-03-17T05:08:45.786407+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=80e227a3-f5ff-ae32-4edc-d62dd93ffb13 fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T05:08:45.976320+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=62d4dc4f-beb6-f410-53b8-719e788e3c49 fwd="35.161.194.212" dyno=web.3 connect=0ms service=12ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-17T05:08:45.985747+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6617d5d2-72d6-e69a-caf1-8beb09c224c1 fwd="35.161.194.212" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:08:46.025751+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=FSE" host=icc-rest-production.herokuapp.com request_id=fd54c841-ab4d-8fa7-ac17-7afebc28ce3c fwd="35.161.194.212" dyno=web.3 connect=0ms service=34ms status=200 bytes=4373 protocol=http tls_version=tls1.3 2025-03-17T05:09:08.370837+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A09%3A08.284426507Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8fa4df71-fa23-af27-7ae1-af0da44d21bd fwd="54.236.114.244" dyno=web.5 connect=0ms service=56ms status=200 bytes=4356 protocol=http tls_version=tls1.3 2025-03-17T05:09:27.520377+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A09%3A27.437509123Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6a48f530-8553-c2b3-787d-7544a30a93fb fwd="54.236.114.244" dyno=web.5 connect=0ms service=52ms status=200 bytes=4356 protocol=http tls_version=tls1.3 2025-03-17T05:10:00.755078+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=c583e0b4-d566-278d-5701-57dc22687230 fwd="52.27.27.64" dyno=web.5 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:10:33.337444+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/W0113AVUKQQ" host=icc-rest-production.herokuapp.com request_id=a0bb7ff3-6654-1061-8aaa-1f06023f727d fwd="35.85.172.135" dyno=web.3 connect=0ms service=23ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-17T05:14:00.632970+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f4edfa29-1473-5388-3ef4-3ec68ab418d0 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T05:18:00.529660+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9f2e811a-8d1a-a96e-c1d5-f69ab7555b78 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T05:18:42.475345+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=vat1m5-7hebn-o5uco4-us53eo-1742188722220 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T05:18:42.656734+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=xhbep-ynul0r-d3437e-87998r-1742188722481 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T05:18:43.136687+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=twpp4d-hzihh-5aaeo6-rga319-1742188722666 fwd="13.110.54.15, 52.27.27.64" dyno=web.5 connect=0ms service=320ms status=200 bytes=484069 protocol=http tls_version=tls1.3 2025-03-17T05:22:00.548771+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=614dfc0d-8c64-e9be-d4ec-b3e6b4e442d4 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T05:23:38.446919+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=dq3vn-g3alnq-ryph7-f9z7-1742189017480 fwd="104.161.246.3, 52.27.27.64" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T05:23:39.326695+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/tushina.banerjee@salesforce.com" host=icc-rest-production.herokuapp.com request_id=hwmweo-m4s2og-wrfxp-udczxn-1742189019006 fwd="104.161.246.3, 35.85.172.135" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T05:24:54.544242+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2d64b514-db44-9b74-fbd3-db22e8948bc2 fwd="52.27.27.64" dyno=web.4 connect=0ms service=23ms status=200 bytes=460 protocol=http tls_version=tls1.3 2025-03-17T05:24:54.551109+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4ab63d42-0508-65b8-e967-cd8a784df98f fwd="52.27.27.64" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:25:01.685207+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=084a7fbe-2e94-3912-cd35-c463c2ac6d0f fwd="13.109.44.8" dyno=web.2 connect=0ms service=51ms status=200 bytes=1576 protocol=http tls_version=tls1.3 2025-03-17T05:28:20.621850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=4b4b155f-81c0-a672-4366-a5e782360ab5 fwd="13.109.44.8" dyno=web.3 connect=0ms service=300ms status=200 bytes=149323 protocol=http tls_version=tls1.3 2025-03-17T05:33:25.665157+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=03e2a278-80a4-bfd5-81c7-5203d0300153 fwd="35.161.194.212" dyno=web.1 connect=0ms service=22ms status=200 bytes=439 protocol=http tls_version=tls1.3 2025-03-17T05:33:25.673442+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b147a342-9d65-9672-1a5f-ad13f2e62349 fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:33:25.788957+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=e181eb6a-7381-ccc2-c2af-4976406f5857 fwd="35.161.194.212" dyno=web.1 connect=0ms service=112ms status=200 bytes=29576 protocol=http tls_version=tls1.3 2025-03-17T05:34:00.517968+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=879f05cf-1911-088e-3421-fd64bc4450b0 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T05:35:01.655579+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c9cb605c-241b-19c3-615e-eca83dc27758 fwd="13.109.44.8" dyno=web.1 connect=0ms service=57ms status=200 bytes=1576 protocol=http tls_version=tls1.3 2025-03-17T05:35:01.910440+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=16d40bf8-bff4-6f7b-32c7-e4538b785adc fwd="13.109.44.8" dyno=web.3 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T05:36:30.824679+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A36%3A29.401919005Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3a8614c1-d9f3-a3cb-dad0-e4b65aafa818 fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=4363 protocol=http tls_version=tls1.3 2025-03-17T05:39:50.846063+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A39%3A47.338402584Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c26fafa6-2b1f-6e76-fa49-d229e4e42378 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=4363 protocol=http tls_version=tls1.3 2025-03-17T05:39:54.951193+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T05%3A39%3A47.338402584Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=bc660675-11bc-aa2f-45c5-b55679607288 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=4363 protocol=http tls_version=tls1.3 2025-03-17T05:40:00.707256+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=0156af27-199e-0eab-4c01-6ac9683a920b fwd="52.27.27.64" dyno=web.4 connect=0ms service=13ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:45:01.698597+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=f3406283-1639-fe85-d3d7-5c54e27b96b7 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1576 protocol=http tls_version=tls1.3 2025-03-17T05:50:02.058420+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=8b335af5-d9b3-d528-3239-3b98fa258b3d fwd="13.109.44.8" dyno=web.2 connect=0ms service=54ms status=200 bytes=1576 protocol=http tls_version=tls1.3 2025-03-17T05:50:02.295508+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=805ceba4-5266-358e-5c83-c9a0008667a7 fwd="13.109.44.8" dyno=web.2 connect=0ms service=11ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T05:50:46.714321+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=98cbfe4b-fa55-92b7-aa9c-e2a9615627b2 fwd="35.161.194.212" dyno=web.4 connect=0ms service=25ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-17T05:50:46.721883+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6f6812ed-466f-820c-ff8b-31779d330ad3 fwd="35.161.194.212" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:50:46.836149+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=b763d58f-a896-b199-901c-3a51ae250a17 fwd="35.161.194.212" dyno=web.4 connect=0ms service=111ms status=200 bytes=29576 protocol=http tls_version=tls1.3 2025-03-17T05:50:46.841298+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=a7e0056d-6552-da71-8d66-d37dd44f2258 fwd="35.161.194.212" dyno=web.4 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T05:50:47.835118+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2/config" host=icc-rest-production.herokuapp.com request_id=66691fd1-f3e8-f62f-c6ee-1b956dae5f1a fwd="35.161.194.212" dyno=web.2 connect=0ms service=417ms status=200 bytes=3300 protocol=http tls_version=tls1.3 2025-03-17T05:56:00.497499+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=42b88b22-1f2f-07c5-f04c-a0de778fe090 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T05:57:26.191499+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=e3141585-1a93-53b9-67ec-f7021ef92e37 fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T05:57:26.334748+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=12433e5e-38b0-9506-b673-6df13f483e9b fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-17T05:57:26.339884+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8e0d3fad-6f5c-5f06-1e7f-7cf6c32152ed fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:57:26.363907+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=net" host=icc-rest-production.herokuapp.com request_id=dcb0072a-5c77-10e9-36bd-e42fa1a780ee fwd="52.27.27.64" dyno=web.2 connect=0ms service=21ms status=200 bytes=9770 protocol=http tls_version=tls1.3 2025-03-17T05:57:26.377175+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0c35c3f6-1aa2-0c92-7358-f36e1e1efc64 fwd="52.27.27.64" dyno=web.2 connect=0ms service=7ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-17T05:57:26.381643+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1b334efd-155c-3756-3aea-a8e54faa7170 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:57:26.399101+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=net" host=icc-rest-production.herokuapp.com request_id=5db4d7ec-e79b-41f4-0dbb-32d0aeee0f3f fwd="52.27.27.64" dyno=web.2 connect=0ms service=15ms status=200 bytes=9770 protocol=http tls_version=tls1.3 2025-03-17T05:57:27.176757+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=25a2680c-e932-bc00-d6b9-627055512140 fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T05:57:27.347854+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c9a590d9-be74-4a58-83a4-15e2ee9b1e64 fwd="35.85.172.135" dyno=web.3 connect=0ms service=10ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-17T05:57:27.353405+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e75fa3c9-0474-b08a-176d-08383d09fe3c fwd="35.85.172.135" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:57:27.374932+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=netsec" host=icc-rest-production.herokuapp.com request_id=600efa4a-52e8-76f1-b976-41e73af207a7 fwd="35.85.172.135" dyno=web.3 connect=0ms service=19ms status=200 bytes=943 protocol=http tls_version=tls1.3 2025-03-17T05:58:03.166039+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=f21a8baf-b697-33e3-cd23-282d258d4903 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T05:58:03.307504+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5791130e-0442-d727-3335-80511ec8e68d fwd="35.85.172.135" dyno=web.4 connect=0ms service=23ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-17T05:58:03.313515+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3a98ae46-08dc-0d9d-3316-7b2b1df86ad1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T05:58:11.963948+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=aa57a719-522d-a808-3853-8f1f89d337ab fwd="52.27.27.64" dyno=web.2 connect=0ms service=26ms status=200 bytes=3013 protocol=http tls_version=tls1.3 2025-03-17T06:00:00.894207+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=44b1b477-abe4-63e8-ceab-49970f69fb1e fwd="13.109.44.8" dyno=web.5 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:00:02.165911+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=0e0fd4f2-086b-0e42-146c-714343837583 fwd="13.109.44.8" dyno=web.5 connect=0ms service=60ms status=200 bytes=1578 protocol=http tls_version=tls1.3 2025-03-17T06:01:12.244011+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5a4c8336-4532-017e-4520-6f36f31d9604 fwd="35.85.172.135" dyno=web.4 connect=0ms service=25ms status=200 bytes=437 protocol=http tls_version=tls1.3 2025-03-17T06:01:12.252914+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d6d2fcdf-d505-1ed7-e75d-6b62645de926 fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T06:01:12.366488+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=a59d27e2-f01e-4348-9200-160aca285cef fwd="35.85.172.135" dyno=web.4 connect=0ms service=110ms status=200 bytes=34057 protocol=http tls_version=tls1.3 2025-03-17T06:02:14.865596+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=vaontd-ggmsim-ljpj3-2b3rno-1742191334543 fwd="104.161.246.3, 35.161.194.212" dyno=web.5 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T06:02:15.302325+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/tushina.banerjee@salesforce.com" host=icc-rest-production.herokuapp.com request_id=rwe71z-1a0wab-shbohh-eoevej-1742191334951 fwd="104.161.246.3, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T06:02:16.146747+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000E2uR3YAJ" host=icc-rest-production.herokuapp.com request_id=nyy7sm-l13we6-oli8wd-ai2rr7-1742191335365 fwd="104.161.246.3, 35.161.194.212" dyno=web.3 connect=0ms service=481ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T06:02:29.404658+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A02%3A29.336071274Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=de17fdc6-899b-1608-e3b7-3b5434c195d6 fwd="54.236.114.244" dyno=web.1 connect=0ms service=35ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:02:45.575874+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A02%3A45.507597008Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cb0da4c6-d861-24c9-9d83-41660d29dcf9 fwd="54.236.114.244" dyno=web.1 connect=0ms service=35ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:03:44.794333+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A03%3A44.692645683Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6f8e6db3-4159-6e44-7622-5c5c83300025 fwd="54.236.114.244" dyno=web.1 connect=0ms service=68ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:03:47.998113+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A03%3A44.692645683Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5123c218-4ca4-8d27-9aa2-49dd8b1f9b06 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:04:00.615035+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9d6ad8c3-9720-5341-fa5f-9233e1fc56d7 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:04:18.967212+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A04%3A18.878305338Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1d714b6c-65d2-18be-e47e-2ea19c30093b fwd="54.236.114.244" dyno=web.1 connect=0ms service=55ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:04:22.172484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A04%3A18.878305338Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1bee4815-0249-0f98-1351-7132388c082a fwd="54.236.114.244" dyno=web.1 connect=0ms service=35ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:05:01.797110+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=bdad2037-3e6e-35f9-5979-9e86e49f28d1 fwd="13.109.44.8" dyno=web.3 connect=0ms service=60ms status=200 bytes=1578 protocol=http tls_version=tls1.3 2025-03-17T06:05:02.104630+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=f0fedfd0-efba-30c1-54c2-ab6d6f44c679 fwd="13.109.44.8" dyno=web.5 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T06:05:05.745048+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A05%3A05.655181868Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=bf2fa617-763d-5e4f-62d7-190470bdf88d fwd="54.236.114.244" dyno=web.1 connect=0ms service=56ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:05:08.949662+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A05%3A05.655181868Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=23ad52c5-8482-64f4-2050-8d86c3e9b4f8 fwd="54.236.114.244" dyno=web.1 connect=0ms service=35ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:05:22.807002+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A05%3A22.737417343Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=fc5ff441-8bd2-0f4d-5b99-8bae7c9376d6 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:05:26.013209+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A05%3A22.737417343Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4f988726-1a9f-8c13-6abc-3c5505a42ea0 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:05:51.098690+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A05%3A51.010531521Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cd764d0a-922d-9b28-a09d-07112eaa38e0 fwd="54.236.114.244" dyno=web.1 connect=0ms service=54ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:05:54.305970+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A05%3A51.010531521Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=785ad12f-3162-688f-c3f5-7856d1e6f451 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:06:21.883827+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A06%3A21.795688081Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4b4efddf-921e-6818-b2ee-065e30d9641e fwd="54.236.114.244" dyno=web.1 connect=0ms service=54ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:06:25.089815+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A06%3A21.795688081Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f42b3df7-5d12-1f0a-cd1b-3bb565edd309 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:07:11.022423+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A07%3A10.933913923Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=136ef721-3798-4efa-ebe0-0f0177ebd741 fwd="54.236.114.244" dyno=web.1 connect=0ms service=55ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:07:14.229962+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T06%3A07%3A10.933913923Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8c0a124a-a105-e570-70fb-47de3c8d312e fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4365 protocol=http tls_version=tls1.3 2025-03-17T06:08:00.549053+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2a948f5b-aba5-e07a-4a9a-b69ff4e02326 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:10:00.628533+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=345b2ad6-4f11-2b22-f938-9950d3612484 fwd="52.27.27.64" dyno=web.4 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T06:12:48.633289+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2f4dad2e-21fa-da6d-55ef-17500283ab1d fwd="52.27.27.64" dyno=web.1 connect=0ms service=26ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-17T06:12:48.640712+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d19cdf5c-5c89-8c47-f581-ad5de7295812 fwd="52.27.27.64" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T06:12:48.755618+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=31fb1bd4-6d44-82b5-fbdc-58e79bc9ba43 fwd="52.27.27.64" dyno=web.1 connect=0ms service=112ms status=200 bytes=34057 protocol=http tls_version=tls1.3 2025-03-17T06:12:48.763836+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=047c0a5c-4441-19c6-91a6-7cd71310a608 fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T06:12:59.896710+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ggqs7-b1wn6-fg6svq-tq3nk-1742191978722 fwd="104.161.246.3, 35.85.172.135" dyno=web.3 connect=0ms service=230ms status=200 bytes=12800 protocol=http tls_version=tls1.3 2025-03-17T06:13:58.397729+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=p45szx-siy5h-bz55c-wuxjnn-1742192037878 fwd="104.161.246.3, 52.27.27.64" dyno=web.5 connect=0ms service=257ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T06:15:02.136612+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=d8dd1073-f23d-f53a-21a1-4b9b71eb81cf fwd="13.109.44.8" dyno=web.1 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T06:15:26.797923+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jakkaldevi@salesforce.com" host=icc-rest-production.herokuapp.com request_id=y1whb8-9rthew-zfbt9d-cwg5jn-1742192125989 fwd="104.161.246.2, 35.161.194.212" dyno=web.2 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T06:17:42.578085+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=486c216c-01f0-941b-0d26-ec88dceb323d fwd="35.161.194.212" dyno=web.1 connect=0ms service=31ms status=200 bytes=3013 protocol=http tls_version=tls1.3 2025-03-17T06:22:21.325543+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=fd85bd86-93ce-7d84-df4c-538e5ab5d67e fwd="35.161.194.212" dyno=web.1 connect=0ms service=24ms status=200 bytes=434 protocol=http tls_version=tls1.3 2025-03-17T06:22:21.335202+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e6f96b86-c824-3019-34c1-de07efb90042 fwd="35.161.194.212" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T06:22:21.450218+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=91719c76-0ae2-862c-3168-01925da4c37c fwd="35.161.194.212" dyno=web.1 connect=0ms service=111ms status=200 bytes=35486 protocol=http tls_version=tls1.3 2025-03-17T06:22:49.566232+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=d500dcf5-a964-dbdd-42af-8f0efbda21aa fwd="35.161.194.212" dyno=web.3 connect=0ms service=32ms status=200 bytes=3013 protocol=http tls_version=tls1.3 2025-03-17T06:25:27.458138+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/recipients" host=icc-rest-production.herokuapp.com request_id=8826e033-d30d-73af-7798-974a6bb1431a fwd="35.85.172.135" dyno=web.5 connect=0ms service=1360ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-17T06:26:00.558667+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f77a46fe-307c-14a4-68ff-992afe839cff fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:29:55.554603+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/cis/search?name=swe96s&filterByType=Hyperforce+Cell" host=icc-rest-production.herokuapp.com request_id=2876d22d-f417-ebb7-fcca-365887404f08 fwd="13.109.44.8" dyno=web.5 connect=0ms service=487ms status=200 bytes=342 protocol=http tls_version=tls1.3 2025-03-17T06:29:55.670985+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/4a6faf32-c583-4c0e-b53f-ee1b00fd55c6/cis" host=icc-rest-production.herokuapp.com request_id=1fbb7903-5b05-be73-f763-65b92d2f8989 fwd="13.109.44.8" dyno=web.5 connect=0ms service=40ms status=200 bytes=359 protocol=http tls_version=tls1.3 2025-03-17T06:30:32.036485+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/akaibigan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=nqnbuj-ntvdrm-3riiwx-ncjup4-1742193031305 fwd="104.161.246.1, 35.161.194.212" dyno=web.4 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T06:32:00.609117+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d7c0ef17-438b-b330-2630-aee352a1cd53 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:33:33.753333+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2ac9f1f0-3c84-13e0-3374-a5af2eda7e68 fwd="35.85.172.135" dyno=web.1 connect=0ms service=27ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-17T06:33:33.760765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0f4e0b5d-5100-ebc5-c157-c134a8c4e188 fwd="35.85.172.135" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T06:33:33.828072+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYDW3893" host=icc-rest-production.herokuapp.com request_id=65fc170d-ee5b-53bd-598c-f171de459955 fwd="35.85.172.135" dyno=web.1 connect=0ms service=64ms status=200 bytes=6817 protocol=http tls_version=tls1.3 2025-03-17T06:35:01.688836+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=53f300fc-9a5d-253f-0ac9-34e8c5140228 fwd="13.109.44.8" dyno=web.1 connect=0ms service=56ms status=200 bytes=1709 protocol=http tls_version=tls1.3 2025-03-17T06:36:00.567158+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9a910de3-02cb-f0cf-63f5-364097c87349 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:37:25.437922+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=o6bjcp-f4ny43-sg1yun-sdwyhn-1742193445091 fwd="104.161.246.1, 35.161.194.212" dyno=web.5 connect=0ms service=121ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T06:37:26.401123+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=nmp0y-rgkix-46sti-bgoay-1742193445942 fwd="104.161.246.1, 35.161.194.212" dyno=web.5 connect=0ms service=267ms status=200 bytes=483937 protocol=http tls_version=tls1.3 2025-03-17T06:40:03.199700+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=0c08e7f0-dff4-be21-7eb7-1e772e52dab3 fwd="13.109.44.8" dyno=web.5 connect=0ms service=29ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T06:42:33.289042+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=j5t1ln-rw1ggc-ievzz-g3nwqg-1742193752937 fwd="104.161.246.1, 35.161.194.212" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T06:42:34.246803+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4a6faf32-c583-4c0e-b53f-ee1b00fd55c6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=uzh6ci-hpvb2-776e6b-7a7szg-1742193753721 fwd="104.161.246.1, 52.27.27.64" dyno=web.1 connect=0ms service=191ms status=200 bytes=5175 protocol=http tls_version=tls1.3 2025-03-17T06:43:17.174949+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/4a6faf32-c583-4c0e-b53f-ee1b00fd55c6" host=icc-rest-production.herokuapp.com request_id=t14yjm-xr7y9g-a14i4a-kl9ofs-1742193796142 fwd="104.161.246.1, 52.27.27.64" dyno=web.3 connect=0ms service=708ms status=200 bytes=5282 protocol=http tls_version=tls1.3 2025-03-17T06:43:31.851191+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=eeaac1af-b893-63dc-bdec-5706e0dc2cd5 fwd="35.85.172.135" dyno=web.3 connect=0ms service=22ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-17T06:43:31.858850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=51b2f6ff-2f40-e9ca-89d5-c28a0edab1d2 fwd="35.85.172.135" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T06:43:31.920996+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYDW3893" host=icc-rest-production.herokuapp.com request_id=90462735-dee9-98a6-a45f-e817b8d945b4 fwd="35.85.172.135" dyno=web.3 connect=0ms service=59ms status=200 bytes=8013 protocol=http tls_version=tls1.3 2025-03-17T06:43:31.925215+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=efbaf1a8-54a4-19ab-f8fe-4e2e07bb37a2 fwd="35.85.172.135" dyno=web.3 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T06:44:00.604829+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=80a8e48a-d962-9e89-51ae-83021b0fd551 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:45:02.009586+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=d0c5ae54-c1ff-04ac-0576-fb25057d7831 fwd="13.109.44.8" dyno=web.4 connect=0ms service=58ms status=200 bytes=1713 protocol=http tls_version=tls1.3 2025-03-17T06:45:02.241426+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=6fbdfe91-ef17-df98-8dbf-f4f010f72550 fwd="13.109.44.8" dyno=web.4 connect=0ms service=11ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T06:45:08.845291+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=e0a9c087-f62f-5f78-4ae3-53d070a96b12 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T06:45:09.046839+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=29590ce8-1e11-d856-e775-90660aea76b5 fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-17T06:45:09.052842+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7a176c67-2bbf-9d6c-bebe-339f53910847 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T06:46:00.500248+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d0a192bf-b448-5bc7-6943-95881c31d496 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:48:00.736432+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=09c3d724-19dc-b5db-2ae8-7e2fad9ca522 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:50:00.621821+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=7f43ac5c-9bea-862f-64ef-f8006d90d598 fwd="52.27.27.64" dyno=web.3 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T06:50:02.162965+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=a3cd20d0-5d21-d30f-f400-a75fce09be3e fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1715 protocol=http tls_version=tls1.3 2025-03-17T06:50:02.396777+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=762244e9-f18f-2cfa-06c8-171310f1f3be fwd="13.109.44.8" dyno=web.3 connect=0ms service=13ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T06:55:01.939134+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=9f105d3d-abaa-a0a5-951c-29b7ed1b34a8 fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T06:56:00.585912+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=117d8760-c04c-c39f-9c23-dd61c0094fb4 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T06:57:10.830901+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4a6faf32-c583-4c0e-b53f-ee1b00fd55c6/comms/recipients" host=icc-rest-production.herokuapp.com request_id=bedfba27-9766-8b77-f833-998fb76007bf fwd="35.85.172.135" dyno=web.1 connect=0ms service=833ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-17T06:58:39.739614+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4a6faf32-c583-4c0e-b53f-ee1b00fd55c6/comms/latest" host=icc-rest-production.herokuapp.com request_id=a28c6c96-9e13-4c1d-0174-49f6d8f4a80c fwd="35.161.194.212" dyno=web.1 connect=0ms service=24ms status=200 bytes=2583 protocol=http tls_version=tls1.3 2025-03-17T06:58:41.863205+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYDW3893" host=icc-rest-production.herokuapp.com request_id=28be6b14-31ac-3ce4-01f7-dfdf3b122c98 fwd="35.85.172.135" dyno=web.3 connect=0ms service=80ms status=200 bytes=12088 protocol=http tls_version=tls1.3 2025-03-17T07:01:18.606415+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jakkaldevi@salesforce.com" host=icc-rest-production.herokuapp.com request_id=08uvt-xqsuoj-v5hvq-fvcg5y-1742194877636 fwd="104.161.246.2, 35.161.194.212" dyno=web.4 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:01:31.321804+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A01%3A28.638534156Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2178693d-a2b3-e56b-daef-d0ae3801b935 fwd="54.236.114.244" dyno=web.4 connect=0ms service=34ms status=200 bytes=4717 protocol=http tls_version=tls1.3 2025-03-17T07:01:33.419078+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A01%3A28.638534156Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c003b4fb-d4cc-9dbc-3f33-d3eb003fd6a7 fwd="54.236.114.244" dyno=web.4 connect=0ms service=35ms status=200 bytes=4717 protocol=http tls_version=tls1.3 2025-03-17T07:01:53.475712+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c6af68cf-cbd6-aa1f-a502-8d81620a7466 fwd="52.27.27.64" dyno=web.1 connect=0ms service=25ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-17T07:01:53.483373+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=abf9a2d9-495c-e335-636d-4f923b02f2dd fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:01:53.609518+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=745a3e54-61cc-de9f-d40e-3b2331ef1f82 fwd="52.27.27.64" dyno=web.1 connect=0ms service=123ms status=200 bytes=39980 protocol=http tls_version=tls1.3 2025-03-17T07:02:00.631085+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f37a3116-7a75-562a-db0b-e323e170f095 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T07:02:45.029907+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A02%3A44.725975156Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ddd2d2e8-5950-689e-718e-90f56c60b5f2 fwd="54.236.114.244" dyno=web.1 connect=0ms service=57ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:02:45.208792+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A02%3A45.136417073Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=25a091f0-3093-2cfe-26cc-52c6f09ddc18 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:02:46.135131+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A02%3A44.725975156Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=426c094d-cbbb-859e-fc53-c64828370cce fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:02:46.312494+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A02%3A45.136417073Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e0372c51-bbfe-2b21-f9fb-7f6b61cfceca fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:02:48.238768+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A02%3A44.725975156Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b3ca5fe9-19ce-04f9-0eaf-3ede85dabc3d fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:02:48.415988+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A02%3A45.136417073Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=34a3525f-9dad-4f78-a8c0-8fe82dbf47d0 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:02:52.342880+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A02%3A44.725975156Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=dbefccec-3ab7-6b9d-9b96-b31f3a3de491 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:02:52.517216+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A02%3A45.136417073Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=bbaec33e-a458-46a1-d90f-f2e74f7d31e4 fwd="54.236.114.244" dyno=web.1 connect=0ms service=34ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:04:03.898272+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A04%3A02.495537759Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=37da5bb0-433c-94bc-febc-ef791fe4aa90 fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:04:22.341642+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A04%3A21.149463136Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b93f57e8-2f15-eabd-5618-ee6d80cefc96 fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:04:35.496824+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=dvq4dd-g4x12f-mnx53g-i151bt-1742195074963 fwd="104.161.246.1, 35.85.172.135" dyno=web.2 connect=0ms service=284ms status=200 bytes=483939 protocol=http tls_version=tls1.3 2025-03-17T07:04:35.704332+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A04%3A35.630825305Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=40a856de-522a-2746-cf3d-c1c7a8d45524 fwd="54.236.114.244" dyno=web.5 connect=0ms service=41ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:04:38.914011+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=rex2c-ecvya-c8rl8n-m3z7j6-1742195078425 fwd="104.161.246.2, 35.161.194.212" dyno=web.2 connect=0ms service=210ms status=200 bytes=14369 protocol=http tls_version=tls1.3 2025-03-17T07:04:38.940785+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=72p8erj-oit5jj-x4uaks-xfkrwh-1742195078425 fwd="104.161.246.2, 35.85.172.135" dyno=web.3 connect=0ms service=232ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:04:43.019549+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A04%3A35.630825305Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a92c73fd-28e3-11cb-4319-12c48e479f47 fwd="54.236.114.244" dyno=web.5 connect=0ms service=36ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:05:37.569388+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/recipients" host=icc-rest-production.herokuapp.com request_id=rb8d46-ruyjkm-yeobz-s1gi8f-1742195135879 fwd="104.161.246.1, 35.161.194.212" dyno=web.3 connect=0ms service=793ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-17T07:05:37.567981+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=5g2x43-v059dp-zjrtb-w7835-1742195137337 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:06:00.547729+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=480c6821-f7b3-df63-9b06-e0f978b70850 fwd="13.109.44.8" dyno=web.4 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T07:06:45.275788+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A06%3A44.986630515Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5c82c51f-7b46-cf95-913d-3f96eac24677 fwd="54.236.114.244" dyno=web.2 connect=0ms service=52ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:06:46.373463+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A06%3A44.986630515Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5020e73c-8f16-4838-0580-feb4dff5703c fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:07:00.853303+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A07%3A00.787109249Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=416a70ea-643d-fa4a-59aa-b45a338e6052 fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:07:01.950648+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A07%3A00.787109249Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0349097d-df7c-cc11-23e5-f4134d92237b fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=4282 protocol=http tls_version=tls1.3 2025-03-17T07:07:16.240419+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=0fa64e90-0bb9-a509-d2b7-949bb11bc7b7 fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T07:07:21.612578+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4a6faf32-c583-4c0e-b53f-ee1b00fd55c6/comms/recipients" host=icc-rest-production.herokuapp.com request_id=ca5c48d6-139a-a564-9240-5b004d7bdd60 fwd="35.85.172.135" dyno=web.3 connect=0ms service=795ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-17T07:07:21.987353+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2/config" host=icc-rest-production.herokuapp.com request_id=34abfe4b-12ce-0257-bc1b-25d080072683 fwd="35.85.172.135" dyno=web.5 connect=0ms service=489ms status=200 bytes=3300 protocol=http tls_version=tls1.3 2025-03-17T07:08:18.200600+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYDW3893" host=icc-rest-production.herokuapp.com request_id=09a19b4a-9c35-0d1b-3a91-463c088df42e fwd="35.85.172.135" dyno=web.5 connect=0ms service=102ms status=200 bytes=16119 protocol=http tls_version=tls1.3 2025-03-17T07:08:20.527726+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4a6faf32-c583-4c0e-b53f-ee1b00fd55c6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6maoe3-twegg8-ceuxdc-4t43h-1742195299431 fwd="104.161.246.1, 52.27.27.64" dyno=web.2 connect=0ms service=190ms status=200 bytes=8596 protocol=http tls_version=tls1.3 2025-03-17T07:08:21.387739+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=e22e69e1-23f9-e1f0-b9e8-0a0b227ce59b fwd="35.161.194.212" dyno=web.1 connect=0ms service=116ms status=200 bytes=39980 protocol=http tls_version=tls1.3 2025-03-17T07:08:21.635834+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/pages/acknowledge" host=icc-rest-production.herokuapp.com request_id=4dc66db6-73b9-4cf7-9d24-5a7c463f7f61 fwd="35.161.194.212" dyno=web.1 connect=0ms service=244ms status=200 bytes=876 protocol=http tls_version=tls1.3 2025-03-17T07:09:08.893685+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A09%3A05.618380390Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c413382a-b755-edd7-4755-e2165e0e6fca fwd="54.236.114.244" dyno=web.2 connect=0ms service=33ms status=200 bytes=4302 protocol=http tls_version=tls1.3 2025-03-17T07:10:00.668712+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=d4ee2885-d2aa-81ff-005e-1c927deb8531 fwd="52.27.27.64" dyno=web.1 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:10:00.748082+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1ae1ac54-21a1-e1ec-4323-deefa072f31a fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T07:10:24.557667+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms" host=icc-rest-production.herokuapp.com request_id=zn6wx-2cmpkl-rlzd4a-yk93cv-1742195423201 fwd="104.161.246.1, 35.161.194.212" dyno=web.5 connect=0ms service=429ms status=201 bytes=1057 protocol=http tls_version=tls1.3 2025-03-17T07:10:25.161943+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ocbvs-fyieu-5vc86d-guezu8-1742195424685 fwd="104.161.246.1, 35.161.194.212" dyno=web.4 connect=0ms service=241ms status=200 bytes=15226 protocol=http tls_version=tls1.3 2025-03-17T07:10:54.983243+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A10%3A53.577617777Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=fb44e232-c4ba-a754-d6aa-87220ff65a4e fwd="54.236.114.244" dyno=web.4 connect=0ms service=35ms status=200 bytes=4302 protocol=http tls_version=tls1.3 2025-03-17T07:11:01.187178+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A10%3A53.577617777Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=694ab37c-24ed-05e9-076f-a3e0858c7783 fwd="54.236.114.244" dyno=web.4 connect=0ms service=35ms status=200 bytes=4302 protocol=http tls_version=tls1.3 2025-03-17T07:14:00.626220+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f6576a91-8914-327d-b6a1-e94036876849 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T07:14:27.301277+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=01fdf767-b560-54f2-e40b-b38e95c2c50c fwd="35.161.194.212" dyno=web.4 connect=0ms service=23ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-17T07:14:27.307801+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8036d16f-476b-62a1-6fd5-51679bd0da04 fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:14:27.372778+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J5R8VCGH" host=icc-rest-production.herokuapp.com request_id=4c76f8ba-1c5e-2c05-5e49-5d874283da23 fwd="35.161.194.212" dyno=web.4 connect=0ms service=62ms status=200 bytes=11813 protocol=http tls_version=tls1.3 2025-03-17T07:14:35.269949+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1bfb8ca5-9ab0-27e4-4150-64db6abb25f7 fwd="35.85.172.135" dyno=web.4 connect=0ms service=9ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-17T07:14:35.276355+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2cbdc88d-2b64-5bb8-6ef5-62896aa495d8 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:14:35.330209+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J5R8VCGH" host=icc-rest-production.herokuapp.com request_id=5efa3d07-8d8e-e1b1-84cf-ccb1ee37f724 fwd="35.85.172.135" dyno=web.4 connect=0ms service=50ms status=200 bytes=11813 protocol=http tls_version=tls1.3 2025-03-17T07:14:35.335543+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=2ec3c32f-dedf-c10f-7daf-c15550e25413 fwd="35.85.172.135" dyno=web.4 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T07:14:46.302393+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=fd982e70-851f-74dc-1c33-d40f941a3802 fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T07:14:46.440615+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=af3d5c17-ba77-d058-7079-18def2cbcef1 fwd="35.161.194.212" dyno=web.2 connect=0ms service=22ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-17T07:14:46.446972+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d8368218-061d-906b-f866-f1ffb594a580 fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:14:46.507039+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J5R8VCGH" host=icc-rest-production.herokuapp.com request_id=35d1d814-2889-d78d-b909-0a895a4aaf4e fwd="35.161.194.212" dyno=web.2 connect=0ms service=57ms status=200 bytes=11813 protocol=http tls_version=tls1.3 2025-03-17T07:15:46.256709+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?caseNumber=73102086" host=icc-rest-production.herokuapp.com request_id=caa25d60-3ddb-e8f3-5c50-46087487722e fwd="155.226.176.121" dyno=web.2 connect=0ms service=53ms status=200 bytes=2125 protocol=http tls_version=tls1.3 2025-03-17T07:15:46.343139+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4a6faf32-c583-4c0e-b53f-ee1b00fd55c6/comms/internal?type=TCE" host=icc-rest-production.herokuapp.com request_id=bdb6905b-29a2-5829-c2bf-1a34c319da49 fwd="155.226.176.121" dyno=web.2 connect=0ms service=37ms status=200 bytes=1768 protocol=http tls_version=tls1.3 2025-03-17T07:16:38.715561+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000000h3WTIAY" host=icc-rest-production.herokuapp.com request_id=ehr96-5rencu-hi312-8l85ly-1742195798033 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=512ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:17:22.576158+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0bc0a753-0e2a-6f11-c0ae-94270a83a912 fwd="35.161.194.212" dyno=web.4 connect=0ms service=12ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-17T07:17:22.583476+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b216c86d-930e-f29f-a338-ab68ebb3ac89 fwd="35.161.194.212" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:17:22.704785+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=02e3fe2a-d917-9c6e-6497-72d86b9d2967 fwd="35.161.194.212" dyno=web.4 connect=0ms service=119ms status=200 bytes=42857 protocol=http tls_version=tls1.3 2025-03-17T07:17:23.017900+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=87324d9b-73a8-3726-b4c6-c4163520e69d fwd="35.161.194.212" dyno=web.4 connect=0ms service=30ms status=200 bytes=2607 protocol=http tls_version=tls1.3 2025-03-17T07:20:00.793492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=cac89333-8d0e-b429-9a6d-3bc229d121c8 fwd="52.27.27.64" dyno=web.1 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:20:00.979731+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=05de5f58-7055-64c6-564d-3bc9a6e8f352 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T07:22:50.361354+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5b0446a9-10b9-ae20-e66e-0c484d073bec fwd="35.85.172.135" dyno=web.4 connect=0ms service=26ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-17T07:22:50.371467+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f73752ef-c472-348e-c1cc-b1a807fbbda1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:22:50.472113+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYDW3893" host=icc-rest-production.herokuapp.com request_id=c74133c5-d971-75f4-0779-87baaa511543 fwd="35.85.172.135" dyno=web.4 connect=0ms service=97ms status=200 bytes=18652 protocol=http tls_version=tls1.3 2025-03-17T07:22:50.478970+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=fc3e9f90-cc7b-159f-33a5-a4bbf0af338d fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T07:24:11.343444+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=49b11a47-03ff-c0ff-a912-2c4b13f57d78 fwd="52.27.27.64" dyno=web.1 connect=0ms service=28ms status=200 bytes=460 protocol=http tls_version=tls1.3 2025-03-17T07:24:11.352982+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=19a06256-a16f-dd82-8e30-758b94c77133 fwd="52.27.27.64" dyno=web.1 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:24:11.421255+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08H3GMRY9W" host=icc-rest-production.herokuapp.com request_id=a35dc1a3-171f-15ee-4081-0fef3c0ba279 fwd="52.27.27.64" dyno=web.1 connect=0ms service=65ms status=200 bytes=4581 protocol=http tls_version=tls1.3 2025-03-17T07:24:11.428313+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=a173f2f3-0a9d-a87e-2e46-ee1b82cfb51f fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T07:24:55.020798+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a9931066-dbcc-0815-a99c-fd3c9b850842 fwd="35.161.194.212" dyno=web.5 connect=0ms service=26ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-17T07:24:55.028415+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=19217cf4-8841-f919-1796-efdd72075db2 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:24:55.127988+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYDW3893" host=icc-rest-production.herokuapp.com request_id=a663ba63-9016-59c2-6d66-4656191758c1 fwd="35.161.194.212" dyno=web.5 connect=0ms service=97ms status=200 bytes=18652 protocol=http tls_version=tls1.3 2025-03-17T07:24:55.135620+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=04bb172e-538f-72af-d855-e7fe44f61571 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T07:25:28.222217+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYDW3893" host=icc-rest-production.herokuapp.com request_id=01ad93cc-2efc-5bdb-1690-39bf9bad5994 fwd="35.85.172.135" dyno=web.4 connect=0ms service=91ms status=200 bytes=18652 protocol=http tls_version=tls1.3 2025-03-17T07:28:00.762299+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2032ed6b-5db2-1cbd-bb57-913c745fa3e4 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T07:28:16.311952+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=9939978a-3f01-eb78-276d-f3469e3d9952 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T07:28:16.447602+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9670b302-1654-86b9-7c6e-9c878a094992 fwd="35.161.194.212" dyno=web.3 connect=0ms service=25ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-17T07:28:16.453833+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3cde54d1-2670-ad27-d2be-2649218f3e03 fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:28:16.493450+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=search" host=icc-rest-production.herokuapp.com request_id=7493026e-0723-1b6c-41b2-560fa9ecd54b fwd="35.161.194.212" dyno=web.3 connect=0ms service=37ms status=200 bytes=10594 protocol=http tls_version=tls1.3 2025-03-17T07:28:16.848996+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=d1ee2159-5ca1-c429-0930-9f2cf59d6001 fwd="35.85.172.135" dyno=web.1 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T07:28:17.017828+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c5659d60-b04e-97e3-3525-b5799971e1ac fwd="35.85.172.135" dyno=web.1 connect=0ms service=9ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-17T07:28:17.023852+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=10189579-581d-7056-01bf-6ec027919a92 fwd="35.85.172.135" dyno=web.1 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:28:17.049376+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=search%20op" host=icc-rest-production.herokuapp.com request_id=503680d8-e065-b15e-0fd0-21efe4842e2b fwd="35.85.172.135" dyno=web.1 connect=0ms service=23ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:29:02.129606+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A28%3A54.542594013Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1cba7ef5-e322-1576-67f2-f847991b965f fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=4304 protocol=http tls_version=tls1.3 2025-03-17T07:29:08.513951+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=zhc98o-n0gzwp-jya6gh-jql45-1742196548321 fwd="104.161.246.2, 52.27.27.64" dyno=web.1 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:30:01.777776+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=0b600f90-4a7f-0ef0-d064-5eadad38a8f1 fwd="13.109.44.8" dyno=web.2 connect=0ms service=50ms status=200 bytes=1727 protocol=http tls_version=tls1.3 2025-03-17T07:30:02.054525+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=316456ee-e5f5-62d3-2f6e-c658602e92f3 fwd="13.109.44.8" dyno=web.1 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T07:30:06.427573+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYDW3893" host=icc-rest-production.herokuapp.com request_id=790974c8-553c-5186-5b9c-18eaeb22e737 fwd="52.27.27.64" dyno=web.2 connect=0ms service=80ms status=200 bytes=18656 protocol=http tls_version=tls1.3 2025-03-17T07:30:06.624510+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/4a6faf32-c583-4c0e-b53f-ee1b00fd55c6/close" host=icc-rest-production.herokuapp.com request_id=6a4b8527-8ffb-89e1-78e8-02f02808fde8 fwd="52.27.27.64" dyno=web.2 connect=0ms service=193ms status=200 bytes=6872 protocol=http tls_version=tls1.3 2025-03-17T07:30:10.208885+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=b416f511-6bee-6b5b-2546-07416ac5b148 fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:30:10.210054+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WGNU47VMF" host=icc-rest-production.herokuapp.com request_id=43d8394d-08bf-661e-614f-c11b60e4ec61 fwd="52.27.27.64" dyno=web.2 connect=0ms service=10ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-17T07:30:10.215718+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02GXBX8PUZ" host=icc-rest-production.herokuapp.com request_id=853764b3-8477-b9a6-b9b5-a9cfa11a151d fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:30:10.221072+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAS176048" host=icc-rest-production.herokuapp.com request_id=462c66c3-dd52-f083-4cc0-b11cf742710e fwd="52.27.27.64" dyno=web.3 connect=0ms service=23ms status=200 bytes=196 protocol=http tls_version=tls1.3 2025-03-17T07:30:10.228236+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WRSBYDF4M" host=icc-rest-production.herokuapp.com request_id=a7123258-d134-6ae0-a919-3051b745f0ae fwd="52.27.27.64" dyno=web.3 connect=0ms service=22ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-17T07:30:10.246610+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03LNRS637U" host=icc-rest-production.herokuapp.com request_id=a3437440-9ce9-9d14-6c15-0defbbebea8a fwd="52.27.27.64" dyno=web.3 connect=0ms service=34ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:30:41.560131+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=prbye1-r1it7b-jw2t2qu-qzaln9-1742196641032 fwd="104.161.246.1, 35.161.194.212" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:31:33.521806+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A31%3A33.228151025Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f708f31f-4570-942b-d82f-13c35fd94278 fwd="54.236.114.244" dyno=web.1 connect=0ms service=54ms status=200 bytes=4794 protocol=http tls_version=tls1.3 2025-03-17T07:31:40.825955+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A31%3A33.228151025Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=94c078f1-81e3-86e4-edea-aeed2ce65b17 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4794 protocol=http tls_version=tls1.3 2025-03-17T07:33:12.724418+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A33%3A09.254361301Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=61e4181b-d04f-83ef-2c3f-52ef0020a228 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4794 protocol=http tls_version=tls1.3 2025-03-17T07:36:07.636528+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T07%3A36%3A04.163459155Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=037ea48a-c899-40bb-74ae-2dccf49eb985 fwd="54.236.114.244" dyno=web.4 connect=0ms service=35ms status=200 bytes=4794 protocol=http tls_version=tls1.3 2025-03-17T07:37:55.180278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/tushina.banerjee@salesforce.com" host=icc-rest-production.herokuapp.com request_id=5f1we-cwgfos-ccixyw-k62gmh-1742197074907 fwd="104.161.246.3, 35.85.172.135" dyno=web.1 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:41:15.463923+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=1e33bae4-beb9-b1cd-dca7-878117956085 fwd="13.109.44.8" dyno=web.3 connect=0ms service=301ms status=200 bytes=150545 protocol=http tls_version=tls1.3 2025-03-17T07:45:01.868909+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=981c9934-a71c-111e-fa17-89bcbc3da1fd fwd="13.109.44.8" dyno=web.4 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T07:46:00.516049+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=dec1dacc-4216-a5fc-5bb4-5ddf4c6613e5 fwd="13.109.44.8" dyno=web.5 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T07:46:24.811211+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7xxze-rfzdhh-3vrk4-rxq088-1742197583892 fwd="85.222.134.3, 52.27.27.64" dyno=web.1 connect=0ms service=256ms status=200 bytes=15926 protocol=http tls_version=tls1.3 2025-03-17T07:46:37.542244+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6p9wxe-oryy3-77zbs-utdb2t-1742197597225 fwd="104.161.246.3, 35.161.194.212" dyno=web.5 connect=0ms service=12ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:46:37.971284+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/tushina.banerjee@salesforce.com" host=icc-rest-production.herokuapp.com request_id=w5nn2c-6462oj-pur73f-v5ba2-1742197597674 fwd="104.161.246.3, 35.85.172.135" dyno=web.2 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:47:49.821765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=7b9efe4f-1da7-da9c-3cca-db198234df86 fwd="13.109.44.8" dyno=web.2 connect=0ms service=313ms status=200 bytes=150702 protocol=http tls_version=tls1.3 2025-03-17T07:48:00.597938+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=44e60dba-80f1-d0aa-7b99-cd025bfaacfb fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T07:49:26.584360+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=c3cf1055-8153-aff7-4ca2-21f6293cca0c fwd="13.109.44.8" dyno=web.3 connect=0ms service=301ms status=200 bytes=150702 protocol=http tls_version=tls1.3 2025-03-17T07:50:00.674348+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=3be5a036-944c-0856-7e4e-055d582713b1 fwd="13.109.44.8" dyno=web.4 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T07:51:53.378100+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/internal" host=icc-rest-production.herokuapp.com request_id=d0eb1940-e790-b224-8c7c-d65307cc212b fwd="13.109.44.8" dyno=web.2 connect=0ms service=81ms status=200 bytes=4879 protocol=http tls_version=tls1.3 2025-03-17T07:52:12.287512+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=swiyt4-cjh5l-vhppl-mifruk-1742197931925 fwd="85.222.134.37, 35.161.194.212" dyno=web.1 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:52:12.593878+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=wsnaayj-usoa9-5esmzr-sybojk-1742197932458 fwd="85.222.134.37, 35.161.194.212" dyno=web.3 connect=0ms service=28ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:52:13.681772+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006BPsrIAG" host=icc-rest-production.herokuapp.com request_id=gtrs1a-euh9d8-o5goyl-16gprr-1742197933081 fwd="85.222.134.37, 35.85.172.135" dyno=web.4 connect=0ms service=504ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:52:43.692779+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/tushina.banerjee@salesforce.com" host=icc-rest-production.herokuapp.com request_id=81ech9p-jbz2y-2uoz06-zh2ih-1742197963473 fwd="104.161.246.3, 35.85.172.135" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:54:02.018903+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2afe4c21-3366-16c2-6a43-b8fd692d03a1 fwd="35.161.194.212" dyno=web.1 connect=0ms service=24ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-17T07:54:02.028027+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0e2d63bc-f417-47cf-f22f-9ab6031a58fb fwd="35.161.194.212" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T07:54:02.151339+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=6b7761b7-122b-893a-fef8-081ce865b260 fwd="35.161.194.212" dyno=web.1 connect=0ms service=120ms status=200 bytes=45879 protocol=http tls_version=tls1.3 2025-03-17T07:58:06.259749+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2c6dj5-dk1z2v-hc4d9e-y41ltc-1742198285978 fwd="104.161.246.2, 35.161.194.212" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:59:03.555937+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=hvae7t-rz8eed-2bgw4-yiwjqs-1742198343187 fwd="85.222.134.37, 35.161.194.212" dyno=web.5 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T07:59:04.604474+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kzsibrek@salesforce.com" host=icc-rest-production.herokuapp.com request_id=smiotm-s3fbi-muspn3-f74mk-1742198343982 fwd="85.222.134.37, 35.161.194.212" dyno=web.4 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T08:00:00.584961+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=b3df4df9-1743-73ab-7f57-d895e3ef22dd fwd="52.27.27.64" dyno=web.2 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:00:22.950751+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=0263803c-bff7-1d00-de6f-9614fab1cc2a fwd="13.109.44.8" dyno=web.5 connect=0ms service=58ms status=200 bytes=6904 protocol=http tls_version=tls1.3 2025-03-17T08:00:50.473073+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=mmvsqg-r4x6t-qjqxmh-iwpyxd-1742198449899 fwd="104.161.246.3, 35.161.194.212" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T08:01:25.938431+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=46a2c60e-bcb8-3765-636d-b10b4527191b fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T08:01:25.945185+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9ebc9504-ba5e-2346-cbc6-94fa3ce75b03 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:01:26.062624+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=3e6c660b-e5bf-fe47-2a16-8d2d80d149b6 fwd="52.27.27.64" dyno=web.2 connect=0ms service=114ms status=200 bytes=45879 protocol=http tls_version=tls1.3 2025-03-17T08:02:00.650124+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=fe041340-a2dd-1438-bd24-6166d06158a9 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T08:06:07.778731+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A06%3A06.378619114Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cca32b45-e3c1-6f21-bf44-c1aef54ad6d2 fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=4269 protocol=http tls_version=tls1.3 2025-03-17T08:07:19.201767+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A07%3A17.822999513Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d3abe782-97a8-5290-669e-12fed55658f2 fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=4269 protocol=http tls_version=tls1.3 2025-03-17T08:08:08.312264+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A08%3A08.225912415Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=34ce7f4e-e63d-c65f-3bc5-ff2859bee685 fwd="54.236.114.244" dyno=web.5 connect=0ms service=55ms status=200 bytes=4269 protocol=http tls_version=tls1.3 2025-03-17T08:09:08.353656+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A09%3A08.267272470Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=771c880d-7231-990b-7b9c-9db2b0ba616d fwd="54.236.114.244" dyno=web.5 connect=0ms service=55ms status=200 bytes=4269 protocol=http tls_version=tls1.3 2025-03-17T08:10:00.573502+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e8cb86bc-8294-b0d2-d71b-21df6c1c5d2b fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T08:10:02.452781+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=196fbfd8-578b-c481-b6fd-ce25e034c8ec fwd="13.109.44.8" dyno=web.2 connect=0ms service=21ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T08:12:46.213172+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b" host=icc-rest-production.herokuapp.com request_id=88af8e87-9100-dd9e-00a1-4eed08aeb187 fwd="13.109.44.8" dyno=web.1 connect=0ms service=30ms status=200 bytes=899 protocol=http tls_version=tls1.3 2025-03-17T08:14:56.014753+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b/comms" host=icc-rest-production.herokuapp.com request_id=d0dwfw-bo8227-nzv53j-oky13-1742199294743 fwd="85.222.134.1, 35.161.194.212" dyno=web.5 connect=0ms service=713ms status=201 bytes=956 protocol=http tls_version=tls1.3 2025-03-17T08:15:01.704401+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=be0f6443-c3bb-9a09-45c3-984f9ba0d51e fwd="13.109.44.8" dyno=web.4 connect=0ms service=39ms status=200 bytes=2121 protocol=http tls_version=tls1.3 2025-03-17T08:16:00.559114+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=3793e4ae-4024-d8f0-218f-c01d207ffb11 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T08:16:36.898135+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=dna6rcvf-m87tx-lh2bi8-scd0ze-1742199396754 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T08:16:37.045690+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=wcc2yh-ydda8-zs08ti-m0ew4e-1742199396905 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T08:19:10.012778+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b/trust/suggestion" host=icc-rest-production.herokuapp.com request_id=a76ry4-jsskv-itvx6s-pt9sck-1742199547863 fwd="85.222.134.1, 52.27.27.64" dyno=web.3 connect=0ms service=2005ms status=200 bytes=103 protocol=http tls_version=tls1.3 2025-03-17T08:20:00.600592+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=d0bbd827-09a6-ad09-3132-f9bfd22c6c82 fwd="52.27.27.64" dyno=web.5 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:22:00.606840+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=00560b5e-3398-62e0-9bcd-b86e8bdeee68 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T08:23:22.210631+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=aboub-gxyq9a-azios-jikns-1742199802028 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T08:23:22.443463+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=c2rv5-ej1al5-aaz48g-sio38-1742199802027 fwd="13.110.54.15, 35.85.172.135" dyno=web.2 connect=0ms service=263ms status=200 bytes=484449 protocol=http tls_version=tls1.3 2025-03-17T08:26:53.289074+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=pniays-vn5qbl-mhqxq8-4p3odg-1742200012698 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=201ms status=200 bytes=6188 protocol=http tls_version=tls1.3 2025-03-17T08:26:59.559331+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c31bbb1c-2218-6ada-8f69-8f5547f6850d fwd="35.161.194.212" dyno=web.4 connect=0ms service=13ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-17T08:26:59.568794+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6fe92eab-8ab1-7a03-c768-dbd0cf80028a fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:26:59.639652+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JMPZNEGY" host=icc-rest-production.herokuapp.com request_id=d3e51000-8bca-a603-6eb4-bb05f5df32ea fwd="35.161.194.212" dyno=web.4 connect=0ms service=68ms status=200 bytes=12595 protocol=http tls_version=tls1.3 2025-03-17T08:27:25.767169+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a4e48a14-b744-fe9b-0864-7e684c3e23ba fwd="52.27.27.64" dyno=web.1 connect=0ms service=30ms status=200 bytes=448 protocol=http tls_version=tls1.3 2025-03-17T08:27:25.776825+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=858b8c95-792a-2cf4-6664-648ec752b504 fwd="52.27.27.64" dyno=web.1 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:27:25.864491+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JMPZNEGY" host=icc-rest-production.herokuapp.com request_id=6db199f9-30f4-c9fe-b4a0-49afcd2cc091 fwd="52.27.27.64" dyno=web.1 connect=0ms service=85ms status=200 bytes=12595 protocol=http tls_version=tls1.3 2025-03-17T08:30:00.622544+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=16df065c-a9ab-420b-5b63-94a820c38915 fwd="52.27.27.64" dyno=web.3 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:32:00.638355+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=645322f5-69e1-5423-c43c-b8a54b883116 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T08:32:34.272681+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=j778ee-v7gtdl-bos3t8-ilfkgg-1742200353681 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=206ms status=200 bytes=6774 protocol=http tls_version=tls1.3 2025-03-17T08:32:46.047685+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A32%3A38.449253184Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6aa14f24-abe9-8308-b566-38dee2ec8c55 fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=4612 protocol=http tls_version=tls1.3 2025-03-17T08:33:05.198945+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A32%3A57.814229239Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=32641a1e-316f-f50d-914b-3ef5a6ab8f70 fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=4612 protocol=http tls_version=tls1.3 2025-03-17T08:36:41.960477+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A36%3A38.464053154Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=dc6037c6-9a94-8fb3-4f24-1ecae958a5e2 fwd="54.236.114.244" dyno=web.3 connect=0ms service=36ms status=200 bytes=4612 protocol=http tls_version=tls1.3 2025-03-17T08:37:40.980732+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A37%3A39.797073060Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=00cf7966-7c1b-fa39-82a3-26110030863f fwd="54.236.114.244" dyno=web.3 connect=0ms service=34ms status=200 bytes=4612 protocol=http tls_version=tls1.3 2025-03-17T08:38:00.627954+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=25180b04-71db-f88b-7150-a729701a3750 fwd="13.109.44.8" dyno=web.5 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T08:38:47.536927+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A38%3A46.155044107Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=74454c24-3c9d-0d85-eb92-7677032b2503 fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=4612 protocol=http tls_version=tls1.3 2025-03-17T08:38:53.730734+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T08%3A38%3A46.155044107Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e1d36907-ab82-7141-fd69-2d42c396d3af fwd="54.236.114.244" dyno=web.2 connect=0ms service=33ms status=200 bytes=4612 protocol=http tls_version=tls1.3 2025-03-17T08:39:25.393248+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=y83ctc-v3r1a4-fc2d0n-n5mpk8-1742200764956 fwd="85.222.134.3, 35.85.172.135" dyno=web.1 connect=0ms service=299ms status=200 bytes=484449 protocol=http tls_version=tls1.3 2025-03-17T08:39:31.215515+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=xavv8j-5r5qr-iquum-44eettt-1742200770835 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=246ms status=200 bytes=15915 protocol=http tls_version=tls1.3 2025-03-17T08:39:51.676233+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=09b03478-fdf9-3e3b-a200-e53e664e5369 fwd="35.161.194.212" dyno=web.4 connect=0ms service=24ms status=200 bytes=439 protocol=http tls_version=tls1.3 2025-03-17T08:39:51.686808+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=881fbc70-373d-45ce-d735-67ed9375d76f fwd="35.161.194.212" dyno=web.4 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:39:51.825408+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=68ab0b9e-f6da-6c0f-737a-8fef6b182299 fwd="35.161.194.212" dyno=web.4 connect=0ms service=136ms status=200 bytes=45879 protocol=http tls_version=tls1.3 2025-03-17T08:39:52.183385+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=aa7b26c9-338e-3799-1ea7-e3fbda8c4f87 fwd="35.161.194.212" dyno=web.4 connect=0ms service=33ms status=200 bytes=3021 protocol=http tls_version=tls1.3 2025-03-17T08:40:00.735166+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=8b47cf9e-68e6-d114-c722-358754f804f3 fwd="52.27.27.64" dyno=web.1 connect=0ms service=17ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:40:14.620181+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b/comms" host=icc-rest-production.herokuapp.com request_id=raa39-vzmmo2k-tskhvp-kg5dbi-1742200813509 fwd="85.222.134.1, 35.161.194.212" dyno=web.3 connect=0ms service=580ms status=201 bytes=1252 protocol=http tls_version=tls1.3 2025-03-17T08:40:15.077694+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=jbf3p-wlvwo-qaa4ee-ifudc-1742200814722 fwd="85.222.134.3, 35.85.172.135" dyno=web.2 connect=0ms service=218ms status=200 bytes=8192 protocol=http tls_version=tls1.3 2025-03-17T08:42:00.571543+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e90d7c5f-f58f-6cf9-bec1-84a5643e3e48 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T08:43:46.079779+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=g7hchf-tydfv-puvhw-m725zj-1742201025921 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T08:43:46.307000+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=8gp4s9-3uy3fv-42gyq9-gahch9-1742201025920 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=279ms status=200 bytes=484454 protocol=http tls_version=tls1.3 2025-03-17T08:45:01.744174+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=73469eec-20d5-24a4-6fb0-21c892dbecb9 fwd="13.109.44.8" dyno=web.3 connect=0ms service=59ms status=200 bytes=2122 protocol=http tls_version=tls1.3 2025-03-17T08:47:15.715436+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=GUS%3A%20CRM" host=icc-rest-production.herokuapp.com request_id=5mod8-dz34hs-sdz0f-uzlqgr-1742201235553 fwd="85.222.134.1, 52.27.27.64" dyno=web.5 connect=0ms service=30ms status=200 bytes=419 protocol=http tls_version=tls1.3 2025-03-17T08:47:29.918075+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=GUS%3A%20Core%20DB" host=icc-rest-production.herokuapp.com request_id=bgbzxs-kakl9vh-oenh0o-3ljc3c-1742201249744 fwd="85.222.134.1, 52.27.27.64" dyno=web.4 connect=0ms service=35ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:48:18.781609+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=hg1y6f-wxh7s8-18blsr-4hda4g-1742201298412 fwd="85.222.134.3, 35.85.172.135" dyno=web.2 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T08:48:19.036821+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=mkyiqb-m5zy2d-4r5tge-go4buj-1742201298874 fwd="85.222.134.3, 35.85.172.135" dyno=web.1 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T08:48:19.293602+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jvanzanten@salesforce.com" host=icc-rest-production.herokuapp.com request_id=o2qb8a-e1y65-qsac7j-g25bh-1742201299134 fwd="85.222.134.3, 52.27.27.64" dyno=web.3 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T08:48:19.512405+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=ppt3w-8a6izr-01rou-i2z4ph-1742201299134 fwd="85.222.134.3, 35.85.172.135" dyno=web.2 connect=0ms service=246ms status=200 bytes=484454 protocol=http tls_version=tls1.3 2025-03-17T08:50:00.594128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=1ef2ba9f-46e8-5255-9973-7980b4c4ee93 fwd="52.27.27.64" dyno=web.4 connect=0ms service=23ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T08:55:02.106126+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=3eb5dcc6-3104-eea1-26a1-825e199bbb00 fwd="13.109.44.8" dyno=web.4 connect=0ms service=13ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T08:56:15.085034+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=rr67ck-u5s4q9-k6pxzt-2ydybp-1742201774336 fwd="85.222.134.3, 35.161.194.212" dyno=web.2 connect=0ms service=210ms status=200 bytes=9632 protocol=http tls_version=tls1.3 2025-03-17T08:58:00.630412+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=edb87409-96fe-6f6c-6cf5-eeae008baeb5 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:00:12.793546+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=uwya1s-0zr1g2-zmcwf-woigat-1742202012524 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:00:13.394398+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=48dzhh-4ta79a-wv9yt-totj1m-1742202012978 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=306ms status=200 bytes=484452 protocol=http tls_version=tls1.3 2025-03-17T09:00:22.559860+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=xyk8es-l9qps-3ro5bv-3v8qwa-1742202022212 fwd="85.222.134.37, 35.161.194.212" dyno=web.5 connect=0ms service=255ms status=200 bytes=484452 protocol=http tls_version=tls1.3 2025-03-17T09:02:18.626850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A02%3A17.248801359Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6641ba05-6445-bfa8-1391-1258fb6c5dc1 fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=4002 protocol=http tls_version=tls1.3 2025-03-17T09:03:07.584331+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A03%3A06.405055916Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3544a839-c0d3-b4f8-0d2e-85619266bc66 fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=4002 protocol=http tls_version=tls1.3 2025-03-17T09:03:22.813142+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b/pages" host=icc-rest-production.herokuapp.com request_id=dvj2k8-xh48ve-ghrddh-bf6vue-1742202202425 fwd="85.222.134.1, 35.161.194.212" dyno=web.1 connect=0ms service=245ms status=202 bytes=621 protocol=http tls_version=tls1.3 2025-03-17T09:03:26.467764+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/latest" host=icc-rest-production.herokuapp.com request_id=f286c7d7-2c98-d9e2-932d-d4b0f42ee6ce fwd="35.85.172.135" dyno=web.3 connect=0ms service=29ms status=200 bytes=2576 protocol=http tls_version=tls1.3 2025-03-17T09:03:49.981453+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A03%3A42.613473615Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=fcfe4d36-720e-fcdb-b237-dbfca8a3ed0b fwd="54.236.114.244" dyno=web.3 connect=0ms service=34ms status=200 bytes=4002 protocol=http tls_version=tls1.3 2025-03-17T09:04:00.583110+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1ac06ce8-d145-2529-6279-c94b97ced0b6 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:05:01.967538+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=7da05309-574f-44cb-3e8a-2f14da8214d7 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T09:06:00.588773+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=094d0a63-a874-ba65-ee28-60db1dc1aea7 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:08:00.584018+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=bc171380-90da-a7bf-873b-a70ce9d22ebf fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:09:16.179057+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A09%3A12.700501718Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5a654b95-b940-d49f-9642-47c08f18e8dd fwd="54.236.114.244" dyno=web.3 connect=0ms service=34ms status=200 bytes=4004 protocol=http tls_version=tls1.3 2025-03-17T09:09:20.276090+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A09%3A12.700501718Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=62b7b172-21b4-7f1e-0555-b3ed3c7642e4 fwd="54.236.114.244" dyno=web.3 connect=0ms service=32ms status=200 bytes=4004 protocol=http tls_version=tls1.3 2025-03-17T09:09:49.232495+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A09%3A45.950689273Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d9c778b5-7893-a1dc-d8f8-829b23e2366c fwd="54.236.114.244" dyno=web.3 connect=0ms service=34ms status=200 bytes=4004 protocol=http tls_version=tls1.3 2025-03-17T09:09:53.330960+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A09%3A45.950689273Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8fe6b678-de4f-70ec-6769-9c3656c96f6b fwd="54.236.114.244" dyno=web.3 connect=0ms service=34ms status=200 bytes=4004 protocol=http tls_version=tls1.3 2025-03-17T09:10:33.219800+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A10%3A32.037458219Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e554ca55-478f-b88c-a332-ca12265e057d fwd="54.236.114.244" dyno=web.3 connect=0ms service=34ms status=200 bytes=4004 protocol=http tls_version=tls1.3 2025-03-17T09:10:35.317669+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A10%3A32.037458219Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2bdd4382-58b8-35f2-8f46-53c0765fc0cc fwd="54.236.114.244" dyno=web.3 connect=0ms service=33ms status=200 bytes=4004 protocol=http tls_version=tls1.3 2025-03-17T09:18:08.028388+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f0d8b3a6-f356-0cad-956d-9d3bcd338b4d fwd="35.161.194.212" dyno=web.3 connect=0ms service=24ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-17T09:18:08.035342+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=bf6010ea-53b7-52bb-5c7d-85e74bf6522c fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T09:18:08.138389+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JMPZNEGY" host=icc-rest-production.herokuapp.com request_id=365e718a-8353-5747-01a1-153b74eb0c23 fwd="35.161.194.212" dyno=web.3 connect=0ms service=100ms status=200 bytes=22884 protocol=http tls_version=tls1.3 2025-03-17T09:24:11.590221+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c207e496-9933-4a11-80d1-9e39155a1c9d?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=e2eb4u-tinsm-ld4fd9-royb9-1742203451200 fwd="85.222.134.4, 52.27.27.64" dyno=web.2 connect=0ms service=205ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:26:00.488387+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e0c84fea-779a-de5a-fa0b-a0607321a59e fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:26:36.147244+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=xg6g79-c7hmcv-w78nb-ff57lk-1742203594654 fwd="85.222.134.37, 52.27.27.64" dyno=web.4 connect=0ms service=666ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:28:00.837587+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=72be5438-7d27-b741-3515-e5bfc86a1d2d fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:29:20.072657+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=mxz6z-zdkrq-3z9dxa-sfewod-1742203759489 fwd="104.161.246.1, 35.161.194.212" dyno=web.4 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:29:20.450711+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0iba0v-17stk6-eo429b-l4ara9-1742203760191 fwd="104.161.246.1, 35.161.194.212" dyno=web.2 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:29:21.548871+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/aasalkar@salesforce.com" host=icc-rest-production.herokuapp.com request_id=t9ill-kl9vjt-pg9cvb-0neeeb-1742203760586 fwd="104.161.246.1, 35.85.172.135" dyno=web.3 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:29:21.689972+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8dbf6a20-574f-4f5b-b0de-6b41786247b6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zln4lv-kio8xq-nah92i-l0rc5-1742203760585 fwd="104.161.246.1, 35.161.194.212" dyno=web.3 connect=0ms service=172ms status=200 bytes=3280 protocol=http tls_version=tls1.3 2025-03-17T09:29:26.385009+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1ms84t-5cvzlg-aqvulo-a696u-1742203766137 fwd="104.161.246.1, 35.161.194.212" dyno=web.1 connect=0ms service=8ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:29:27.566482+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000ETe6sYAD" host=icc-rest-production.herokuapp.com request_id=27fqyn-udd37m-5e6tho-ael4dx-1742203766889 fwd="104.161.246.1, 52.27.27.64" dyno=web.4 connect=0ms service=455ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:29:54.608921+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A29%3A53.209284795Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=686cc02e-2bfd-daf6-da28-d3ef8c4508c4 fwd="54.236.114.244" dyno=web.2 connect=0ms service=43ms status=200 bytes=4002 protocol=http tls_version=tls1.3 2025-03-17T09:31:30.157448+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9q6vtj-ply32-rahzzk-o5hsf-1742203889962 fwd="85.222.134.4, 52.27.27.64" dyno=web.5 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:31:31.295887+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/robert.hall@salesforce.com" host=icc-rest-production.herokuapp.com request_id=2iifcp-debk3f-6j328-hzsiyg-1742203890666 fwd="85.222.134.4, 35.161.194.212" dyno=web.4 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:31:31.481736+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/44216fcb-ede7-4fe9-89e6-5a08c049af89?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7llsil-09svc-3f3ucs-u0c5ah-1742203890665 fwd="85.222.134.4, 52.27.27.64" dyno=web.4 connect=0ms service=203ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:31:39.087805+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9cb280a1-bea3-e575-7137-c81bafbc3cba fwd="35.161.194.212" dyno=web.4 connect=0ms service=8ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-17T09:31:39.096983+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=455dffe1-0d3a-8745-92f4-c2731c4ebf59 fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=4410 protocol=http tls_version=tls1.3 2025-03-17T09:31:39.217241+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J0HPF5H9" host=icc-rest-production.herokuapp.com request_id=95bfca7e-525c-2175-af0d-41a6aaf00c0d fwd="35.161.194.212" dyno=web.4 connect=0ms service=117ms status=200 bytes=53320 protocol=http tls_version=tls1.3 2025-03-17T09:31:39.648090+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A31%3A36.188924845Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1197c40d-ef54-9d21-40cb-dc774dfc6e30 fwd="54.236.114.244" dyno=web.2 connect=0ms service=32ms status=200 bytes=4002 protocol=http tls_version=tls1.3 2025-03-17T09:33:06.308891+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A33%3A04.922622713Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=726030e8-3375-7b3f-173c-9e2e086e26dd fwd="54.236.114.244" dyno=web.1 connect=0ms service=35ms status=200 bytes=4002 protocol=http tls_version=tls1.3 2025-03-17T09:33:12.512196+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A33%3A04.922622713Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=189c97f6-16fb-ccd3-f810-6a7f3a1e8360 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4002 protocol=http tls_version=tls1.3 2025-03-17T09:33:59.588590+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A33%3A56.299336198Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=86b6798e-5cb2-66dc-52aa-918503574932 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=4002 protocol=http tls_version=tls1.3 2025-03-17T09:34:00.579103+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a4a0694d-5ac2-5cc1-eb3d-7065fcacdedb fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:35:01.986151+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=4828916c-6a9f-7ab9-6903-f05737e6ff5f fwd="13.109.44.8" dyno=web.2 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T09:35:33.923026+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/internal" host=icc-rest-production.herokuapp.com request_id=8cf52cd0-e4af-f8da-3bb6-d93027963c9e fwd="13.109.44.8" dyno=web.1 connect=0ms service=71ms status=200 bytes=5828 protocol=http tls_version=tls1.3 2025-03-17T09:36:00.692439+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4a3081d8-7c8e-9b09-47c7-05c107883ae7 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:37:16.358712+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=86e62189-266d-bec5-a7a6-e8962968ffdf fwd="35.161.194.212" dyno=web.2 connect=0ms service=23ms status=200 bytes=434 protocol=http tls_version=tls1.3 2025-03-17T09:37:16.366753+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ed4b1d4f-af97-c698-032e-8bdcb48a6af9 fwd="35.161.194.212" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T09:37:27.997703+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kzsibrek@salesforce.com" host=icc-rest-production.herokuapp.com request_id=iloo1-oalpzf-545b5-a04pxe-1742204247372 fwd="85.222.134.37, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:38:00.566370+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=282d1293-b4c4-13b6-427c-7881acecdecd fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:40:00.606250+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c5709154-34be-7687-04bf-ea37b71ebc86 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:40:02.118637+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=36979bca-eda9-f311-dfd8-1c958d3d0a5f fwd="13.109.44.8" dyno=web.1 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T09:42:01.813791+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2uk0di-14cnu3-cbfq1g-fkqw1g-1742204521407 fwd="85.222.134.37, 35.161.194.212" dyno=web.2 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:42:02.597881+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=5yvd2d-ue8o5d-sq2v5m-wqfutv-1742204522257 fwd="85.222.134.37, 35.161.194.212" dyno=web.1 connect=0ms service=209ms status=200 bytes=10374 protocol=http tls_version=tls1.3 2025-03-17T09:42:10.786472+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000000hV1uIAE" host=icc-rest-production.herokuapp.com request_id=upoec8-43azpj-kvrpt-n8xp-1742204530033 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=491ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:43:14.868890+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=06qbdp-9ik8fs-myhs2-uu0bvm-1742204594684 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:43:15.102126+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=gx5e2e-0y8p4-mxntat-tkykbb-1742204594683 fwd="13.110.54.15, 35.161.194.212" dyno=web.2 connect=0ms service=262ms status=200 bytes=484452 protocol=http tls_version=tls1.3 2025-03-17T09:45:27.684113+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A45%3A26.290672419Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8815247f-33aa-61e5-1eb5-f8aa8b452600 fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=4002 protocol=http tls_version=tls1.3 2025-03-17T09:48:00.606659+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6b749db7-c7ae-c213-9db7-1e5a9a354e64 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:48:09.257578+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents" host=icc-rest-production.herokuapp.com request_id=19d8f38c-5f1f-2036-089b-ab6ab5247bfd fwd="13.109.44.8" dyno=web.5 connect=0ms service=2199ms status=201 bytes=10536 protocol=http tls_version=tls1.3 2025-03-17T09:48:09.696301+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960" host=icc-rest-production.herokuapp.com request_id=d7ba794b-a8e3-55b3-da76-92a22c972885 fwd="13.109.44.8" dyno=web.3 connect=0ms service=28ms status=200 bytes=935 protocol=http tls_version=tls1.3 2025-03-17T09:48:10.388587+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=83patk-8e2whe-ccwacq-82aljc-1742204889390 fwd="104.161.246.1, 35.85.172.135" dyno=web.5 connect=0ms service=138ms status=200 bytes=1781 protocol=http tls_version=tls1.3 2025-03-17T09:48:14.921757+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960" host=icc-rest-production.herokuapp.com request_id=45373e76-f0b1-5feb-387c-10f4c9f3fa56 fwd="13.109.44.8" dyno=web.5 connect=0ms service=11ms status=200 bytes=1198 protocol=http tls_version=tls1.3 2025-03-17T09:48:18.550389+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6a272d83-b662-e401-daec-115bdca9a876 fwd="35.161.194.212" dyno=web.2 connect=0ms service=25ms status=200 bytes=503 protocol=http tls_version=tls1.3 2025-03-17T09:48:18.556477+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9d36a725-5f75-1779-3460-6cf3e6bb7a34 fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T09:48:18.656532+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JAS7REP3" host=icc-rest-production.herokuapp.com request_id=eadca763-a8ce-2ca3-56ae-2c3f364d84f0 fwd="35.161.194.212" dyno=web.2 connect=0ms service=95ms status=200 bytes=5313 protocol=http tls_version=tls1.3 2025-03-17T09:48:22.319116+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02HB83KSF2" host=icc-rest-production.herokuapp.com request_id=52d6647b-ec12-d10c-eb3e-1af91eb72389 fwd="35.85.172.135" dyno=web.5 connect=0ms service=15ms status=200 bytes=220 protocol=http tls_version=tls1.3 2025-03-17T09:48:22.671176+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960" host=icc-rest-production.herokuapp.com request_id=0a655720-e079-a329-9e01-058527a10857 fwd="13.109.44.8" dyno=web.5 connect=0ms service=718ms status=200 bytes=3321 protocol=http tls_version=tls1.3 2025-03-17T09:48:22.686683+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02HB83KSF2" host=icc-rest-production.herokuapp.com request_id=9522230c-ad3c-dc7f-d180-e8a619f0ceae fwd="35.85.172.135" dyno=web.5 connect=0ms service=4ms status=200 bytes=220 protocol=http tls_version=tls1.3 2025-03-17T09:48:23.505559+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960" host=icc-rest-production.herokuapp.com request_id=0d8bbd3d-d1d3-fc1c-bad2-236c5a65dd8b fwd="13.109.44.8" dyno=web.5 connect=0ms service=11ms status=200 bytes=1252 protocol=http tls_version=tls1.3 2025-03-17T09:50:00.529747+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=799cbd0a-74db-fe18-0937-0ff5dbb99126 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:50:00.579406+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=d4572361-2b29-1941-a943-df39abe68bd9 fwd="52.27.27.64" dyno=web.4 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T09:50:00.614375+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T09%3A49%3A53.038612820Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=19cf26bf-f3e5-25c1-9a92-4b99a9ed66b9 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=4310 protocol=http tls_version=tls1.3 2025-03-17T09:50:01.964540+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=566d3ea9-4670-8f7d-a73d-e361ad7eed91 fwd="13.109.44.8" dyno=web.2 connect=0ms service=51ms status=200 bytes=1526 protocol=http tls_version=tls1.3 2025-03-17T09:51:09.938924+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000009DJFsIAO" host=icc-rest-production.herokuapp.com request_id=c11ce9cf-224e-16e8-f0e5-d04aaae50748 fwd="35.85.172.135" dyno=web.5 connect=0ms service=28ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:51:16.774325+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b7d5973f-4f6b-74ed-4cab-4ae2288e2365 fwd="52.27.27.64" dyno=web.4 connect=0ms service=11ms status=200 bytes=404 protocol=http tls_version=tls1.3 2025-03-17T09:51:16.781773+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2ceb6140-40c3-ca31-3bde-d6e69f444bc0 fwd="52.27.27.64" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T09:51:16.790737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/a00AH000000ikT1YAI" host=icc-rest-production.herokuapp.com request_id=d158eb90-c37a-2d19-fd9d-0fd64b15ed95 fwd="52.27.27.64" dyno=web.4 connect=0ms service=4ms status=200 bytes=603 protocol=http tls_version=tls1.3 2025-03-17T09:51:19.268606+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=z9b2s-wm3gze-h756kc-k5m0vb-1742205078865 fwd="85.222.134.4, 35.161.194.212" dyno=web.1 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:51:20.054751+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=ojr5s-wbo06n-tdube7-qv38r-1742205079616 fwd="85.222.134.4, 35.161.194.212" dyno=web.1 connect=0ms service=275ms status=200 bytes=484414 protocol=http tls_version=tls1.3 2025-03-17T09:51:20.529282+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000014kA9YAI" host=icc-rest-production.herokuapp.com request_id=kqwpqj-byo6w-8kx1x7-g62epk-1742205079865 fwd="85.222.134.4, 35.85.172.135" dyno=web.4 connect=0ms service=498ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:51:52.308240+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8c9o3l-yi60ba-nsmse-w78hu6-1742205111971 fwd="85.222.134.4, 35.161.194.212" dyno=web.3 connect=0ms service=177ms status=200 bytes=3874 protocol=http tls_version=tls1.3 2025-03-17T09:53:09.785583+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=wq6b0i-n9etls-bjbfwp-69ku-1742205189559 fwd="104.161.246.1, 35.161.194.212" dyno=web.5 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:53:10.904566+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8dbf6a20-574f-4f5b-b0de-6b41786247b6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=uc4uzi-wz68gc-yo4o0t-wwd7o-1742205189904 fwd="104.161.246.1, 35.85.172.135" dyno=web.2 connect=0ms service=166ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:53:11.551755+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000ETe6sYAD" host=icc-rest-production.herokuapp.com request_id=nmo2ku-zo2dc-xhzgsc-dxrra-1742205190903 fwd="104.161.246.1, 35.161.194.212" dyno=web.2 connect=0ms service=431ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:54:13.377658+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=cape%20-%20conn" host=icc-rest-production.herokuapp.com request_id=i5omvg-tz0j5-efqruo-trmxbg-1742205253165 fwd="85.222.134.4, 35.161.194.212" dyno=web.5 connect=0ms service=45ms status=200 bytes=128 protocol=http tls_version=tls1.3 2025-03-17T09:54:26.032471+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/61a1559e-2c25-4cf2-a586-c4566783b2d2?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=dvxew-y03vlk8-4gtmi8-pghj1q-1742205265609 fwd="104.161.246.2, 35.85.172.135" dyno=web.2 connect=0ms service=169ms status=200 bytes=3844 protocol=http tls_version=tls1.3 2025-03-17T09:55:18.329299+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960/close" host=icc-rest-production.herokuapp.com request_id=vcftej-4jpekr9-z86nh-h4ji3o-1742205317425 fwd="85.222.134.4, 35.85.172.135" dyno=web.2 connect=0ms service=307ms status=200 bytes=1739 protocol=http tls_version=tls1.3 2025-03-17T09:57:21.722322+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13054fa1-b6e2-45d6-8afe-0c7523384b29/comms/recipients" host=icc-rest-production.herokuapp.com request_id=qe636-ufs4y-c77xyj-ndb2wd-1742205440772 fwd="85.222.134.37, 52.27.27.64" dyno=web.1 connect=0ms service=830ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T09:58:00.527476+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=bdec4409-cc3a-a594-3f23-a454be83491e fwd="13.109.44.8" dyno=web.4 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T09:59:26.319900+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=51ea8858-28a8-774a-f43a-01f94f5e594f fwd="35.161.194.212" dyno=web.5 connect=0ms service=10ms status=200 bytes=492 protocol=http tls_version=tls1.3 2025-03-17T09:59:26.327350+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4d0af9f1-b05d-2f0e-f133-bf5c943a746f fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T09:59:26.384756+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J2GAMBA7" host=icc-rest-production.herokuapp.com request_id=cd183ef2-347c-2c57-1638-11f5555596c0 fwd="35.161.194.212" dyno=web.5 connect=0ms service=54ms status=200 bytes=3745 protocol=http tls_version=tls1.3 2025-03-17T09:59:26.407156+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c1885b3d-9a97-a389-02d7-e0e3f8567ae0 fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=492 protocol=http tls_version=tls1.3 2025-03-17T09:59:26.414371+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d038ad08-026a-d725-3b79-bf4c481e6f73 fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2912 protocol=http tls_version=tls1.3 2025-03-17T09:59:26.469072+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J2GAMBA7" host=icc-rest-production.herokuapp.com request_id=a59a6d4a-9dba-b0ab-cae8-37e21f2da911 fwd="52.27.27.64" dyno=web.2 connect=0ms service=53ms status=200 bytes=3745 protocol=http tls_version=tls1.3 2025-03-17T09:59:28.089909+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f8c702bb-ac83-128c-fcfd-a09a74d9083a fwd="35.85.172.135" dyno=web.2 connect=0ms service=10ms status=200 bytes=456 protocol=http tls_version=tls1.3 2025-03-17T09:59:28.090783+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J2GAMBA7" host=icc-rest-production.herokuapp.com request_id=f1288ef4-f589-993e-d196-1c334aa0ad05 fwd="52.27.27.64" dyno=web.2 connect=0ms service=45ms status=200 bytes=3745 protocol=http tls_version=tls1.3 2025-03-17T09:59:28.096182+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ba787ffb-6b4c-8abc-893f-63fadeda17ca fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T09:59:28.140896+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J2GAMBA7" host=icc-rest-production.herokuapp.com request_id=4ad6d5e3-4306-3a40-5198-6dbc005f0d20 fwd="35.85.172.135" dyno=web.2 connect=0ms service=42ms status=200 bytes=3745 protocol=http tls_version=tls1.3 2025-03-17T09:59:28.266835+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ae66c6f1-53dc-ea13-6d9f-130d802343cb fwd="52.27.27.64" dyno=web.2 connect=0ms service=10ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-17T09:59:28.273246+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=195ae7be-c5f2-6890-9841-71059d5755cc fwd="52.27.27.64" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T09:59:28.318356+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J2GAMBA7" host=icc-rest-production.herokuapp.com request_id=e202b9d2-54e8-1cbd-5b1b-e9e0de3828b3 fwd="52.27.27.64" dyno=web.2 connect=0ms service=43ms status=200 bytes=3745 protocol=http tls_version=tls1.3 2025-03-17T10:00:22.807131+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=18094610-e849-e5b0-ded5-1228538209a7 fwd="13.109.44.8" dyno=web.2 connect=0ms service=50ms status=200 bytes=6757 protocol=http tls_version=tls1.3 2025-03-17T10:01:05.675868+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/61a1559e-2c25-4cf2-a586-c4566783b2d2?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=x7l7my-jmbzw8-oxkm9d-9mv324j-1742205665248 fwd="104.161.246.2, 35.161.194.212" dyno=web.5 connect=0ms service=175ms status=200 bytes=4804 protocol=http tls_version=tls1.3 2025-03-17T10:01:05.821330+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/61a1559e-2c25-4cf2-a586-c4566783b2d2?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=f637z-mq9nzb-ib266-pzh0yo-1742205665055 fwd="85.222.134.1, 35.85.172.135" dyno=web.1 connect=0ms service=161ms status=200 bytes=4804 protocol=http tls_version=tls1.3 2025-03-17T10:01:05.952303+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/61a1559e-2c25-4cf2-a586-c4566783b2d2?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=itx0wn-qezq-tdt3yr-947cf-1742205665133 fwd="85.222.134.37, 52.27.27.64" dyno=web.5 connect=0ms service=148ms status=200 bytes=4804 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.446937+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WF8D3GCG7" host=icc-rest-production.herokuapp.com request_id=3ed8e4c1-bec8-1bbb-b1b0-f56f4860f8fb fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=191 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.450116+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WARGC88DB" host=icc-rest-production.herokuapp.com request_id=befddedc-e675-fdce-7804-a4ed8be443df fwd="35.161.194.212" dyno=web.2 connect=0ms service=2ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.483412+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U08760J8AQ3" host=icc-rest-production.herokuapp.com request_id=ad5375a2-16d6-cfc6-fe04-0842d9674cd7 fwd="35.161.194.212" dyno=web.2 connect=0ms service=7ms status=200 bytes=206 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.492281+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01LKK14Y3W" host=icc-rest-production.herokuapp.com request_id=1a04f002-e539-a7a2-8cf1-459c72b8fb4c fwd="35.161.194.212" dyno=web.2 connect=0ms service=14ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.494155+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U036372U2RF" host=icc-rest-production.herokuapp.com request_id=25525a8a-2613-2ac2-ad77-c08762f07b92 fwd="35.161.194.212" dyno=web.2 connect=0ms service=16ms status=200 bytes=206 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.446265+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WB3GV1XNZ" host=icc-rest-production.herokuapp.com request_id=ab3200d3-2f46-7f3e-15fd-3fbb34c5af8d fwd="35.161.194.212" dyno=web.3 connect=0ms service=6ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.466823+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WF8MT88EA" host=icc-rest-production.herokuapp.com request_id=98833e21-7515-0a3f-bea6-64c324163fc2 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=207 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.469700+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02E0GBPCR5" host=icc-rest-production.herokuapp.com request_id=b584839c-cc4a-6c43-63bc-f79231c2427f fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.477160+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=29cec319-76a6-6231-10e9-159e8b2d82ef fwd="35.161.194.212" dyno=web.3 connect=0ms service=6ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:01:06.490765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U0404E99Y5T" host=icc-rest-production.herokuapp.com request_id=0296a457-72d4-bca5-cfe5-52324e523992 fwd="35.161.194.212" dyno=web.3 connect=0ms service=16ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.498290+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAU3T5X9S" host=icc-rest-production.herokuapp.com request_id=a122eec0-bc9e-95cf-00f3-c1cefb33cfe6 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=190 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.511806+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WMANV2D5W" host=icc-rest-production.herokuapp.com request_id=8fb344eb-a1ba-3b62-207c-c62fcca12dc6 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.514437+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WNG7F8BML" host=icc-rest-production.herokuapp.com request_id=4d265d78-f2e4-e63d-7313-d4163c597eca fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=191 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.516876+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WSJQS1AF6" host=icc-rest-production.herokuapp.com request_id=cfeff87f-c873-1cae-2489-8ab98a2041e8 fwd="52.27.27.64" dyno=web.5 connect=0ms service=7ms status=200 bytes=204 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.525181+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U020EN5BSQ1" host=icc-rest-production.herokuapp.com request_id=cbf13780-ba8f-99d3-0889-5e790fd0287b fwd="52.27.27.64" dyno=web.5 connect=0ms service=7ms status=200 bytes=208 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.545131+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WASDKM831" host=icc-rest-production.herokuapp.com request_id=08931cd7-3ed6-64ba-748c-a5c0ef2b3113 fwd="52.27.27.64" dyno=web.5 connect=0ms service=11ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.546354+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02GXBX8PUZ" host=icc-rest-production.herokuapp.com request_id=9b83dc1b-ebb6-dec1-655c-21d0b9649207 fwd="52.27.27.64" dyno=web.5 connect=0ms service=18ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.553300+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U047Z9C5TL3" host=icc-rest-production.herokuapp.com request_id=ce5bff0a-2486-0b52-ffe7-1f830eedee2a fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=206 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.554984+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U047DN065L1" host=icc-rest-production.herokuapp.com request_id=c34815e1-af2e-aa21-575a-7c3f062dffed fwd="52.27.27.64" dyno=web.5 connect=0ms service=8ms status=200 bytes=204 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.594486+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06C270MUAF" host=icc-rest-production.herokuapp.com request_id=66a9e067-3775-d284-1a71-7bdc705e441b fwd="52.27.27.64" dyno=web.5 connect=0ms service=37ms status=200 bytes=208 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.603715+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02SZU5J8Q5" host=icc-rest-production.herokuapp.com request_id=1601f53d-cb39-aa62-ad3e-27a124f3c9dd fwd="52.27.27.64" dyno=web.5 connect=0ms service=62ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-17T10:04:01.609910+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U042D9CHBJM" host=icc-rest-production.herokuapp.com request_id=c0dbcecd-f58c-0f4c-a69c-14c2964c74ed fwd="52.27.27.64" dyno=web.5 connect=0ms service=72ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-17T10:04:02.093069+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U049V7J5DJ4" host=icc-rest-production.herokuapp.com request_id=e890619e-de98-10e1-2bb6-03c9163caab2 fwd="52.27.27.64" dyno=web.2 connect=0ms service=8ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-17T10:06:13.383705+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e04d22e5-f1b5-4b4b-81f1-8ae77e4f6960?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=sjpf6l-vn3rom-2txmdq-wxoskb-1742205972295 fwd="104.161.246.1, 35.85.172.135" dyno=web.1 connect=0ms service=200ms status=200 bytes=5598 protocol=http tls_version=tls1.3 2025-03-17T10:08:00.536685+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6decb952-2b2c-cf4c-92a8-baa1745ecb99 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T10:08:14.624041+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A08%3A14.325526168Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=372ba212-07b2-adec-21c0-a95a0de01d93 fwd="54.236.114.244" dyno=web.4 connect=0ms service=65ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:08:15.726295+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A08%3A14.325526168Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=43321bab-fbdf-6847-bb2b-f0235d8404eb fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:08:36.801350+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5hztvq-q4xz8b-b13wb7-ahoghd-1742206116653 fwd="85.222.134.37, 52.27.27.64" dyno=web.3 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:08:37.080860+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kzsibrek@salesforce.com" host=icc-rest-production.herokuapp.com request_id=nbima4-k9pkk5-9qukzl-ui65f8-1742206116926 fwd="85.222.134.37, 35.161.194.212" dyno=web.2 connect=0ms service=14ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:08:41.909099+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=wktlon-m0duen-u79g5d-41b9km-1742206121552 fwd="85.222.134.37, 52.27.27.64" dyno=web.4 connect=0ms service=214ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:09:18.618512+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A09%3A18.342927114Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=894199b2-8aa6-bf21-adb9-197a2b0e698f fwd="54.236.114.244" dyno=web.4 connect=0ms service=52ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:09:21.815605+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A09%3A18.342927114Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4a0f4b7e-e578-cccd-c546-d052e6deb0d3 fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:09:25.913856+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A09%3A18.342927114Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=997e5709-2328-da33-b6f8-e3a0885154f0 fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:10:01.834367+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=713df68a-61fc-ef1e-a272-9536efd8ef6e fwd="13.109.44.8" dyno=web.4 connect=0ms service=55ms status=200 bytes=1672 protocol=http tls_version=tls1.3 2025-03-17T10:10:02.074856+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=4ae2e648-5ebf-eb6d-fa67-d8582b82f722 fwd="13.109.44.8" dyno=web.5 connect=0ms service=11ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-17T10:10:38.655817+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A10%3A38.356696642Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=71d8ef2c-637a-92b9-95e9-55d8d1b99c34 fwd="54.236.114.244" dyno=web.1 connect=0ms service=58ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:10:39.758554+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A10%3A38.356696642Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1ecffcc5-88b0-1763-4cf8-c9e7ef6d7422 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:10:41.861209+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A10%3A38.356696642Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=91529b79-b1de-bbb1-c000-73a0da2a8a08 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:10:50.252753+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A10%3A50.183636371Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=28da9edb-55a6-fbb4-afa3-cefc2ddd04cd fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:10:51.355358+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A10%3A50.183636371Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=12f70e73-2093-1c3c-64bd-51be5847f501 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:10:52.468481+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=40999889-b53b-0962-bd0e-d64214d85e46 fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=428 protocol=http tls_version=tls1.3 2025-03-17T10:10:52.475650+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=494974fc-c1c9-e314-96a0-e7c79df2fe90 fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:10:52.574111+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JMPZNEGY" host=icc-rest-production.herokuapp.com request_id=82be9140-27ca-e74b-f736-ef8d28df7037 fwd="35.85.172.135" dyno=web.3 connect=0ms service=96ms status=200 bytes=22884 protocol=http tls_version=tls1.3 2025-03-17T10:10:53.139425+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b/comms/latest" host=icc-rest-production.herokuapp.com request_id=ff38668e-6753-04bd-bc30-5c2b300ea6bc fwd="52.27.27.64" dyno=web.5 connect=0ms service=31ms status=200 bytes=2808 protocol=http tls_version=tls1.3 2025-03-17T10:10:53.177957+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=24e02b20-518e-4333-5854-454a105b769c fwd="52.27.27.64" dyno=web.5 connect=0ms service=13ms status=200 bytes=422 protocol=http tls_version=tls1.3 2025-03-17T10:10:53.185663+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a2d001d9-cc3a-6404-1e62-f6a711409e2d fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:10:53.266107+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JMPZNEGY" host=icc-rest-production.herokuapp.com request_id=a735bcf0-43dd-9d1d-c90d-124ea65b8162 fwd="52.27.27.64" dyno=web.5 connect=0ms service=78ms status=200 bytes=22884 protocol=http tls_version=tls1.3 2025-03-17T10:10:53.456721+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A10%3A50.183636371Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ef2a6b5f-0d80-3dab-d152-852c62e3bfe0 fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:11:56.803860+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/tushina.banerjee@salesforce.com" host=icc-rest-production.herokuapp.com request_id=pwnsdr-fxahs2-zs5d4-rn8ywj-1742206316543 fwd="104.161.246.3, 35.161.194.212" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:16:11.047887+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=x2dfor-fbpyoh-jxdqj-zkdvyr-1742206570401 fwd="104.161.246.3, 52.27.27.64" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:17:40.911409+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b/trust/suggestion" host=icc-rest-production.herokuapp.com request_id=er8kkn-q4afm9-vgeoj-wi4qz9-1742206635653 fwd="85.222.134.1, 35.85.172.135" dyno=web.3 connect=0ms service=22641ms status=200 bytes=770 protocol=http tls_version=tls1.3 2025-03-17T10:17:42.257365+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A17%3A41.968284562Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=53a85119-de55-16b3-6e90-7e39a26c06a7 fwd="54.236.114.244" dyno=web.4 connect=0ms service=57ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:17:44.041961+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ff8cec10-038c-7fb1-3a90-667078811120 fwd="35.85.172.135" dyno=web.4 connect=0ms service=9ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-17T10:17:44.052295+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6a5325cd-a26b-fdbf-f8ee-3c7ee6ed8f67 fwd="35.85.172.135" dyno=web.4 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:17:44.148593+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JMPZNEGY" host=icc-rest-production.herokuapp.com request_id=07dec057-e1b3-c8c2-7b39-9adafb8b7f2c fwd="35.85.172.135" dyno=web.4 connect=0ms service=93ms status=200 bytes=22884 protocol=http tls_version=tls1.3 2025-03-17T10:17:45.459928+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A17%3A41.968284562Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2f47cc73-53df-035b-442b-4edd4bd71c3f fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-17T10:18:00.594800+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1551f00e-70e6-691a-2ffc-d3b81df5cf25 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T10:21:19.402700+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000EyH7ZYAV" host=icc-rest-production.herokuapp.com request_id=vk8ljf-bq8grf-4tdil9-vch1ug-1742206878689 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=465ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:21:24.317174+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01G5MUL669" host=icc-rest-production.herokuapp.com request_id=c3aff374-efc0-4c09-03d5-0735bcb164d8 fwd="52.27.27.64" dyno=web.5 connect=0ms service=3ms status=200 bytes=213 protocol=http tls_version=tls1.3 2025-03-17T10:22:00.523958+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6616c8aa-be27-d411-80ae-7e4fe959c727 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T10:22:39.280693+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b/comms/recipients" host=icc-rest-production.herokuapp.com request_id=3ae14183-5bcb-f8ec-667b-5d7162d456ff fwd="35.161.194.212" dyno=web.3 connect=0ms service=936ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-17T10:22:39.362396+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2/config" host=icc-rest-production.herokuapp.com request_id=8fbed96e-3994-eb9a-7043-dcf585b02f7a fwd="35.161.194.212" dyno=web.5 connect=0ms service=414ms status=200 bytes=3300 protocol=http tls_version=tls1.3 2025-03-17T10:22:44.019176+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=98a006a7-086e-9a75-60c5-022f2831ad70 fwd="52.27.27.64" dyno=web.4 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T10:22:44.134294+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=adbe141a-d2a5-8ba6-f830-ad4c4fb7a286 fwd="52.27.27.64" dyno=web.4 connect=0ms service=10ms status=200 bytes=509 protocol=http tls_version=tls1.3 2025-03-17T10:22:44.139734+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6adabbf6-b7f6-e589-1305-07548dd06e05 fwd="52.27.27.64" dyno=web.4 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:22:44.217212+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JMPZNEGY" host=icc-rest-production.herokuapp.com request_id=4f299a51-b6e5-22bd-3a7d-7c489e9914c7 fwd="52.27.27.64" dyno=web.4 connect=0ms service=75ms status=200 bytes=24303 protocol=http tls_version=tls1.3 2025-03-17T10:23:09.986487+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c207e496-9933-4a11-80d1-9e39155a1c9d?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=g7xgoo-hu11kb-bjk3s-rromeq-1742206989579 fwd="85.222.134.4, 35.161.194.212" dyno=web.6 connect=0ms service=250ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:23:10.045786+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=vneg0m-8n2gac-rw3dd-u9z8xb-1742206989578 fwd="85.222.134.4, 52.27.27.64" dyno=web.4 connect=0ms service=326ms status=200 bytes=484727 protocol=http tls_version=tls1.3 2025-03-17T10:24:01.220417+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e611e629-5971-f3fb-6498-9fcd40c7e290 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T10:24:45.354072+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c1675362-d7c8-1461-8d3f-83754858f909 fwd="35.85.172.135" dyno=web.3 connect=0ms service=132ms status=200 bytes=428 protocol=http tls_version=tls1.3 2025-03-17T10:24:45.364339+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ccd12b53-dae6-e4e7-f121-cba0998f7dc3 fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:24:45.375538+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=CG2A365BK" host=icc-rest-production.herokuapp.com request_id=57ab0bab-ea4a-3817-1b05-a951fc1ca6f6 fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=404 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:26:25.552401+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c207e496-9933-4a11-80d1-9e39155a1c9d?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=t6wp6h-l62f9g-ajis9h-ejjb2-1742207185205 fwd="85.222.134.4, 52.27.27.64" dyno=web.2 connect=0ms service=197ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:31:28.964686+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=beef5b56-9de1-42cb-ee59-fe907eda5e0b fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T10:31:29.156650+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d4997afd-c30f-6c9a-d53d-aab2b87e1ac9 fwd="35.85.172.135" dyno=web.4 connect=0ms service=26ms status=200 bytes=509 protocol=http tls_version=tls1.3 2025-03-17T10:31:29.163134+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a3936c19-7962-134e-a116-97bb1b4fa981 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:31:31.148208+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8314687c-abb3-4165-bbbf-414b12112a6b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=rl2ib-84k1r-hzny4g-m61t1k-1742207490082 fwd="104.161.246.1, 35.161.194.212" dyno=web.3 connect=0ms service=222ms status=200 bytes=12596 protocol=http tls_version=tls1.3 2025-03-17T10:31:31.454670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/tushina.banerjee@salesforce.com" host=icc-rest-production.herokuapp.com request_id=n7xd6b-3uhzg-p51gkd-mumge8-1742207491195 fwd="104.161.246.3, 35.85.172.135" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:32:36.226424+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A32%3A35.942132228Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a76671d9-fac0-0c50-f201-6968f791fb66 fwd="54.236.114.244" dyno=web.3 connect=0ms service=60ms status=200 bytes=5076 protocol=http tls_version=tls1.3 2025-03-17T10:33:01.263671+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7bf8826f-8904-9536-35a6-9400c6decce7 fwd="35.85.172.135" dyno=web.4 connect=0ms service=28ms status=200 bytes=428 protocol=http tls_version=tls1.3 2025-03-17T10:33:01.272900+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=513aa0eb-1ff4-8a88-b5ff-cb2adf64f764 fwd="35.85.172.135" dyno=web.4 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:33:04.219982+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7655b3be-66a1-3ca9-9047-5ae23d9b066d fwd="52.27.27.64" dyno=web.5 connect=0ms service=29ms status=200 bytes=428 protocol=http tls_version=tls1.3 2025-03-17T10:33:04.231544+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=befb98d1-1ffb-5257-4ace-2445188276d0 fwd="52.27.27.64" dyno=web.5 connect=0ms service=9ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:34:44.666331+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A34%3A44.374452440Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ff3ec0de-5b4b-059a-2c81-75abc7790fb9 fwd="54.236.114.244" dyno=web.3 connect=0ms service=53ms status=200 bytes=5076 protocol=http tls_version=tls1.3 2025-03-17T10:34:45.769068+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A34%3A44.374452440Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ebaccc99-0f58-ed3e-5dba-6ed39e0aa938 fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=5076 protocol=http tls_version=tls1.3 2025-03-17T10:35:29.405922+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A35%3A29.319034788Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a5dffaa4-75a9-3f04-715e-5669a3556fd2 fwd="54.236.114.244" dyno=web.3 connect=0ms service=52ms status=200 bytes=5076 protocol=http tls_version=tls1.3 2025-03-17T10:35:30.508670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A35%3A29.319034788Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e0d61e8e-9759-7df3-2cc5-b3efe9402005 fwd="54.236.114.244" dyno=web.3 connect=0ms service=36ms status=200 bytes=5076 protocol=http tls_version=tls1.3 2025-03-17T10:35:58.593440+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=dghc89-pcjcgh-d8fqf-yrqhih-1742207758341 fwd="104.161.246.3, 35.161.194.212" dyno=web.1 connect=0ms service=27ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-17T10:36:01.719921+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A36%3A01.631562192Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2f508469-15ef-7751-76c0-7874169ec47b fwd="54.236.114.244" dyno=web.3 connect=0ms service=54ms status=200 bytes=5076 protocol=http tls_version=tls1.3 2025-03-17T10:36:02.827083+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A36%3A01.631562192Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=43d0464a-e62d-03a5-8556-726ab48246cd fwd="54.236.114.244" dyno=web.3 connect=0ms service=37ms status=200 bytes=5076 protocol=http tls_version=tls1.3 2025-03-17T10:36:41.217086+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f0ebh7-gv4c0m-m7pkaj-zbwtqk-1742207800626 fwd="104.161.246.3, 35.161.194.212" dyno=web.3 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:36:42.517729+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=k4y7g-6nu0lo-4vjqgm-m90jri-1742207801612 fwd="104.161.246.3, 35.161.194.212" dyno=web.3 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:36:43.529876+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=pl8hem-6y0pyb-w2m6w-7omgg-1742207803021 fwd="104.161.246.3, 35.161.194.212" dyno=web.2 connect=0ms service=247ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:37:51.077950+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-16T10%3A37%3A43.473018602Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=95e24384-b1fa-c9b2-48db-e558418836f6 fwd="54.236.114.244" dyno=web.4 connect=0ms service=35ms status=200 bytes=5076 protocol=http tls_version=tls1.3 2025-03-17T10:40:56.556980+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0gncca-a7ui1-7zjnth-y8l6di-1742208056243 fwd="104.161.246.1, 35.161.194.212" dyno=web.5 connect=0ms service=22ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:40:58.012334+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000000god8IAA" host=icc-rest-production.herokuapp.com request_id=h4s4ur-mbjeoi-npd9jz-n9vfj-1742208057288 fwd="104.161.246.1, 52.27.27.64" dyno=web.4 connect=0ms service=465ms status=200 bytes=783 protocol=http tls_version=tls1.3 2025-03-17T10:44:05.645444+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=GUS%3A%20Lightning%20Web%20Platform%20Customer%20Success%20In" host=icc-rest-production.herokuapp.com request_id=2mgqc-o5tyz-jwbddw-ljiua-1742208245488 fwd="85.222.134.1, 35.85.172.135" dyno=web.5 connect=0ms service=26ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:47:08.960508+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WF8PCNMFG" host=icc-rest-production.herokuapp.com request_id=4d99132d-8335-f137-bf68-228d20ab915b fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-17T10:47:08.990228+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02DWLVTKB9" host=icc-rest-production.herokuapp.com request_id=da4d4ec6-d579-fd0b-bc2e-b5bfd1b9b5eb fwd="52.27.27.64" dyno=web.3 connect=0ms service=27ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:47:09.029293+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U07AA4LBN3X" host=icc-rest-production.herokuapp.com request_id=bc34664d-f4e1-c7ac-13d7-9d9db816b8bb fwd="52.27.27.64" dyno=web.3 connect=0ms service=58ms status=200 bytes=212 protocol=http tls_version=tls1.3 2025-03-17T10:47:09.030116+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03LNRS637U" host=icc-rest-production.herokuapp.com request_id=25f6dc8a-ef03-df1f-ff6d-02184b7442d9 fwd="52.27.27.64" dyno=web.3 connect=0ms service=63ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:47:08.992596+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WFL4MGZK4" host=icc-rest-production.herokuapp.com request_id=af24b540-afaf-1858-32fd-eee785bdfbaf fwd="52.27.27.64" dyno=web.1 connect=0ms service=38ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-17T10:47:09.001493+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02GXBX8PUZ" host=icc-rest-production.herokuapp.com request_id=ffc1a7e4-ccd6-56dc-1af6-b801c902f017 fwd="52.27.27.64" dyno=web.1 connect=0ms service=39ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:47:09.022665+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=86078873-1250-fb3a-5895-24f7678f7beb fwd="52.27.27.64" dyno=web.1 connect=0ms service=57ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:47:09.029329+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06Q54CS88M" host=icc-rest-production.herokuapp.com request_id=03107b8d-4076-f6b1-c0f0-45e3e33899a6 fwd="52.27.27.64" dyno=web.1 connect=0ms service=56ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:47:09.032664+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U034M9TJC7N" host=icc-rest-production.herokuapp.com request_id=dbb97074-c7d9-0d47-1e0e-42b1b0a2343f fwd="52.27.27.64" dyno=web.1 connect=0ms service=66ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-17T10:47:29.616850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=73e81006-84e4-b562-feca-2182b7fc8aa0 fwd="52.27.27.64" dyno=web.3 connect=0ms service=26ms status=200 bytes=509 protocol=http tls_version=tls1.3 2025-03-17T10:47:29.623669+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=bddde1a8-87ab-8457-c908-85d27f326eb3 fwd="52.27.27.64" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-17T10:47:29.724210+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JMPZNEGY" host=icc-rest-production.herokuapp.com request_id=190bd9cc-10ad-b847-b59e-63df4afe6b3b fwd="52.27.27.64" dyno=web.3 connect=0ms service=97ms status=200 bytes=27339 protocol=http tls_version=tls1.3 2025-03-17T10:47:29.730269+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=3a377f2e-37f3-30f5-201b-3a2a94ee082e fwd="52.27.27.64" dyno=web.3 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-17T10:50:00.640473+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=070ed022-59bc-5fbb-8bcc-35677bbe99da fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T10:50:00.634018+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=4ea4c582-1510-ff29-08fe-57d5db911be2 fwd="52.27.27.64" dyno=web.3 connect=0ms service=38ms status=200 bytes=2043 protocol=http tls_version=tls1.3 2025-03-17T10:52:00.535394+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=70259c11-2b41-8c29-af63-5d73e72c5a08 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-17T10:53:27.762029+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kzsibrek@salesforce.com" host=icc-rest-production.herokuapp.com request_id=w6tuil-48okb4-lxp5x-gx2it8-1742208807602 fwd="85.222.134.37, 52.27.27.64" dyno=web.1 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:53:56.781191+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=cmuxwj-rs0rhu-jxc0jw-uwf8gm-1742208836461 fwd="104.161.246.3, 35.161.194.212" dyno=web.4 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:54:03.504015+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000QXPrtYAH" host=icc-rest-production.herokuapp.com request_id=7zvecu-418n1-3xvcr-qucve-1742208842861 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=504ms status=200 bytes=190 protocol=http tls_version=tls1.3 2025-03-17T10:55:28.399424+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9c15rf-qlfuhq-xvwnpc-sfswmr-1742208928193 fwd="85.222.134.4, 35.85.172.135" dyno=web.1 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:55:29.054517+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/robert.hall@salesforce.com" host=icc-rest-production.herokuapp.com request_id=mvxr-th0pc-82p7ki-xekapl-1742208928453 fwd="85.222.134.4, 35.85.172.135" dyno=web.1 connect=0ms service=6ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-17T10:55:29.254647+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/44216fcb-ede7-4fe9-89e6-5a08c049af89?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=a25szi-t5fm6l-64zyi8-jrkg9-1742208928452 fwd="85.222.134.4, 35.161.194.212" dyno=web.3 connect=0ms service=182ms status=304 bytes=0 protocol=http tls_version=tls1.3