2025-03-14T05:02:00.715519+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1ee97096-2d7a-0a75-31ed-05ae1b3dfdce fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T05:03:12.251667+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T05%3A03%3A10.853815340Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=306ba83e-722f-63b8-516b-96ab895d185f fwd="54.236.114.244" dyno=web.5 connect=0ms service=42ms status=200 bytes=11344 protocol=http tls_version=tls1.3 2025-03-14T05:03:14.354717+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T05%3A03%3A10.853815340Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b6309ee0-2a14-0916-bb6c-d0157c2433b2 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=11344 protocol=http tls_version=tls1.3 2025-03-14T05:05:30.813870+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T05%3A05%3A30.526481252Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e1e11b08-95f5-2b5f-1253-1a1dbc88f567 fwd="54.236.114.244" dyno=web.4 connect=0ms service=57ms status=200 bytes=11344 protocol=http tls_version=tls1.3 2025-03-14T05:16:01.698328+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=dfcaf6ae-9bb6-abce-b6d5-0faa35858e50 fwd="52.27.27.64" dyno=web.5 connect=0ms service=26ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T05:16:01.707551+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=875aeb71-b5ca-29ec-3151-d62c219640a7 fwd="52.27.27.64" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T05:16:01.819849+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=c5aa7909-a11d-342a-0c7f-6b93dad8e431 fwd="52.27.27.64" dyno=web.5 connect=0ms service=110ms status=200 bytes=29393 protocol=http tls_version=tls1.3 2025-03-14T05:18:39.403283+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=Matti%20Bicke" host=icc-rest-production.herokuapp.com request_id=qv4im9-ndwmgc-vzc03l-768qp5-1741929519048 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=44ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T05:19:19.239387+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=37ffb2b0-7107-d661-8a62-17ac6407d5cf fwd="52.27.27.64" dyno=web.1 connect=0ms service=28ms status=200 bytes=481 protocol=http tls_version=tls1.3 2025-03-14T05:19:19.247169+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2f21fc21-13ea-cbef-8d43-d3a14664bc7b fwd="52.27.27.64" dyno=web.1 connect=0ms service=5ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T05:19:19.359049+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=762aaef3-98aa-19bf-e180-5e8c5f99013e fwd="52.27.27.64" dyno=web.1 connect=0ms service=109ms status=200 bytes=29393 protocol=http tls_version=tls1.3 2025-03-14T05:19:19.368728+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=83859706-69da-5d93-c0c9-2c0496caa4b7 fwd="52.27.27.64" dyno=web.1 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T05:19:26.860042+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=92ad56a8-d56c-87ab-b654-5c1cbf7b3cef fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T05:19:27.006135+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=59216327-e14d-6090-a4b4-675a317c85a2 fwd="35.85.172.135" dyno=web.3 connect=0ms service=23ms status=200 bytes=481 protocol=http tls_version=tls1.3 2025-03-14T05:19:27.012309+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=07af7e30-1e25-4546-5064-168bd8262196 fwd="35.85.172.135" dyno=web.3 connect=0ms service=4ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T05:19:27.043850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=Matti%20Bickel" host=icc-rest-production.herokuapp.com request_id=54b35480-eb43-c9c7-d5e7-3203516a3683 fwd="35.85.172.135" dyno=web.3 connect=0ms service=29ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T05:20:00.550280+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b2feef33-6c82-6137-f8a6-682e244752b6 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T05:20:02.395900+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=7d9efadd-8cea-12b7-d5b3-8aa0a0ac4044 fwd="13.109.44.8" dyno=web.5 connect=0ms service=59ms status=200 bytes=1823 protocol=http tls_version=tls1.3 2025-03-14T05:20:15.984199+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/recipients" host=icc-rest-production.herokuapp.com request_id=7i8aal-ujpxq7-zz96xt-9hwmp-1741929614491 fwd="204.14.236.210, 35.85.172.135" dyno=web.1 connect=0ms service=1055ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T05:25:01.737616+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=d3ad83c5-0fd9-e8ca-2b28-c28df15e3adf fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1823 protocol=http tls_version=tls1.3 2025-03-14T05:28:00.533326+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5faa507f-17bf-e4d6-3825-b02246d06379 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T05:29:49.580360+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000000qzVKIAY" host=icc-rest-production.herokuapp.com request_id=dc9eeo-08v1o7-fhzeq-10s5x-1741930188745 fwd="204.14.236.210, 35.85.172.135" dyno=web.1 connect=0ms service=404ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T05:29:49.809303+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/recipients" host=icc-rest-production.herokuapp.com request_id=k054in-mmr5g-rv97rq-ibqdt-1741930188744 fwd="204.14.236.210, 35.161.194.212" dyno=web.2 connect=0ms service=609ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T05:32:00.663887+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5914e395-7a8d-136b-1b47-6c3cf102d446 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T05:33:51.478295+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/latest" host=icc-rest-production.herokuapp.com request_id=5cb33121-802d-87f4-d31b-56d2a96d2721 fwd="35.85.172.135" dyno=web.1 connect=0ms service=32ms status=200 bytes=4286 protocol=http tls_version=tls1.3 2025-03-14T05:35:02.885094+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=1e353e67-fe6b-011f-0cd6-af7cff730866 fwd="13.109.44.8" dyno=web.2 connect=0ms service=51ms status=200 bytes=1824 protocol=http tls_version=tls1.3 2025-03-14T05:35:03.138670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=ee0fb5da-27f6-f7d6-263f-b7ac2fb0ff1f fwd="13.109.44.8" dyno=web.3 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T05:40:00.585753+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e8fff1ff-0968-519b-1cd2-b9ab72701f0f fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T05:42:00.603154+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1e7efc6e-a671-8d05-6a8a-8dd25fcec21d fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T05:44:00.687384+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=98c52f0e-7e9b-8c61-bf57-d29eacb50e86 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T05:45:01.879307+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=5d8b8000-a954-ab2f-eb1c-e7eb265e0c7c fwd="13.109.44.8" dyno=web.3 connect=0ms service=57ms status=200 bytes=1824 protocol=http tls_version=tls1.3 2025-03-14T05:46:00.508483+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f7779261-7e78-e942-7e8c-917a98f2b90b fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T05:47:05.560589+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000000qzVKIAY" host=icc-rest-production.herokuapp.com request_id=mkwiu-94a5p-w5x07-cl0cj-1741931224429 fwd="204.14.236.210, 35.85.172.135" dyno=web.4 connect=0ms service=703ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T05:50:02.329897+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=3491c057-18a2-9382-5a9a-eff25a9010dc fwd="13.109.44.8" dyno=web.1 connect=0ms service=30ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T05:54:47.099222+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8defba13-1b88-e0a6-fca2-088b336bec2f fwd="35.161.194.212" dyno=web.3 connect=0ms service=24ms status=200 bytes=425 protocol=http tls_version=tls1.3 2025-03-14T05:54:47.106371+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6ec8c217-027f-605c-d430-eefe5163fa87 fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T05:54:47.209077+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=c5f7285b-7b62-51b4-da3b-aed041dc5fa6 fwd="35.161.194.212" dyno=web.3 connect=0ms service=99ms status=200 bytes=41894 protocol=http tls_version=tls1.3 2025-03-14T05:55:01.838094+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=4abaa993-9e5b-cda3-99cb-f2f357f2455b fwd="13.109.44.8" dyno=web.4 connect=0ms service=55ms status=200 bytes=1824 protocol=http tls_version=tls1.3 2025-03-14T05:55:05.898171+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T05%3A55%3A05.628499868Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2c66c709-ed2a-c42b-b3d5-78b5ce9254dd fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=11344 protocol=http tls_version=tls1.3 2025-03-14T05:55:13.208485+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T05%3A55%3A05.628499868Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=111f38eb-d107-d3dd-ad53-aadef37e488b fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=11344 protocol=http tls_version=tls1.3 2025-03-14T06:00:00.901446+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9bf29d97-5043-97e2-ec68-23cad0f13661 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:00:22.020291+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=771bd916-faeb-abd3-e14c-a8ecddb26c0a fwd="13.109.44.8" dyno=web.3 connect=0ms service=54ms status=200 bytes=6479 protocol=http tls_version=tls1.3 2025-03-14T06:02:01.271594+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=t58nd-rt5e9l-7wsdqh-lk3mtf6-1741932121014 fwd="104.161.246.4, 35.85.172.135" dyno=web.3 connect=0ms service=18ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:02:02.008645+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/vijay.kota@salesforce.com" host=icc-rest-production.herokuapp.com request_id=icadim-7nrkrc-ho5zk-fx6shj-1741932121769 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=15ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T06:02:34.786145+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A02%3A27.197389376Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=daf9c952-5618-e3ba-55c3-b36f1e817926 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=10874 protocol=http tls_version=tls1.3 2025-03-14T06:03:27.610099+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A03%3A27.521825064Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=53db8536-5765-5af9-112f-e9123d75b599 fwd="54.236.114.244" dyno=web.3 connect=0ms service=55ms status=200 bytes=10874 protocol=http tls_version=tls1.3 2025-03-14T06:04:42.157063+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A04%3A41.854666030Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f7bf4f7c-d71e-5655-9bde-f4b28347a8e6 fwd="54.236.114.244" dyno=web.5 connect=0ms service=61ms status=200 bytes=10874 protocol=http tls_version=tls1.3 2025-03-14T06:05:12.052728+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A05%3A11.958091158Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=616265ec-9835-1eea-1adf-b306f0aedd93 fwd="54.236.114.244" dyno=web.5 connect=0ms service=62ms status=200 bytes=10874 protocol=http tls_version=tls1.3 2025-03-14T06:06:00.638955+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=8cad2a39-4a54-d4e2-2129-f091979043d3 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:07:20.053164+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6" host=icc-rest-production.herokuapp.com request_id=56cb19b6-ef4f-5eb2-7755-e2d4ce3dc60b fwd="13.109.44.8" dyno=web.1 connect=0ms service=13ms status=200 bytes=1141 protocol=http tls_version=tls1.3 2025-03-14T06:07:21.891712+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A07%3A14.208095692Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0c125a26-8c18-0733-8fbc-6d9cc5ef0c17 fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=11124 protocol=http tls_version=tls1.3 2025-03-14T06:07:27.359852+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6" host=icc-rest-production.herokuapp.com request_id=8e6fdcf3-7a13-e6cd-d950-40a9e1319be0 fwd="13.109.44.8" dyno=web.1 connect=0ms service=722ms status=200 bytes=3254 protocol=http tls_version=tls1.3 2025-03-14T06:07:27.374864+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAYCCR9EJ" host=icc-rest-production.herokuapp.com request_id=47f56ccc-ba16-203c-746d-ee29426b7317 fwd="35.161.194.212" dyno=web.1 connect=0ms service=3ms status=200 bytes=213 protocol=http tls_version=tls1.3 2025-03-14T06:08:08.773975+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A08%3A01.352642283Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8dc850e6-56a9-ef01-9306-48fff1e02e55 fwd="54.236.114.244" dyno=web.5 connect=0ms service=42ms status=200 bytes=11121 protocol=http tls_version=tls1.3 2025-03-14T06:08:22.613714+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A08%3A15.212599196Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=adfac450-4c41-079b-2dda-d730209e3787 fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=11121 protocol=http tls_version=tls1.3 2025-03-14T06:08:38.518691+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A08%3A35.208046684Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5870657f-351e-a3f7-f3ed-63a2d39578af fwd="54.236.114.244" dyno=web.5 connect=0ms service=41ms status=200 bytes=11121 protocol=http tls_version=tls1.3 2025-03-14T06:08:38.703250+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/comms/internal" host=icc-rest-production.herokuapp.com request_id=5f4febaa-8cf0-f5a6-beb9-67942eb8c8ab fwd="13.109.44.8" dyno=web.5 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:10:00.515917+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ef167234-4790-9c34-2a0e-5ec4cb8718bb fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:10:02.221051+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=71c68f7c-45a4-a99f-d7f3-478ec67c4ba2 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T06:10:20.806032+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7828dda7-be1a-5041-5644-7ac067d3f62a fwd="35.161.194.212" dyno=web.2 connect=0ms service=10ms status=200 bytes=442 protocol=http tls_version=tls1.3 2025-03-14T06:10:20.812834+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b3e9a1d8-d56c-7ba2-03bd-0a0f0edfff52 fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:10:20.861929+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HNP3QFQV" host=icc-rest-production.herokuapp.com request_id=8eacf000-7b00-4f8c-2223-21f1cd3cd75d fwd="35.161.194.212" dyno=web.2 connect=0ms service=46ms status=200 bytes=7234 protocol=http tls_version=tls1.3 2025-03-14T06:10:21.023729+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/comms/latest" host=icc-rest-production.herokuapp.com request_id=483bec4b-e5a9-3b95-21f4-38c6e8508726 fwd="35.161.194.212" dyno=web.2 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:10:26.969548+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=gucg2p-lz6bem-3jki8q-i0sd-1741932626702 fwd="104.161.246.3, 52.27.27.64" dyno=web.3 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:10:28.334891+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/cng@salesforce.com" host=icc-rest-production.herokuapp.com request_id=py28p-b1hhad-x9wkma-34b12-1741932627521 fwd="104.161.246.3, 52.27.27.64" dyno=web.5 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:10:29.133941+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000000FaSXIA0" host=icc-rest-production.herokuapp.com request_id=t5fyf-rlypw-q0o29-hsyrmc-1741932628467 fwd="104.161.246.3, 52.27.27.64" dyno=web.5 connect=0ms service=440ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:11:30.953930+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6" host=icc-rest-production.herokuapp.com request_id=5z6gn-g66d7t-7cis4h-kaj7zv-1741932690040 fwd="104.161.246.3, 52.27.27.64" dyno=web.4 connect=0ms service=655ms status=200 bytes=5002 protocol=http tls_version=tls1.3 2025-03-14T06:11:34.548571+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=ha6tis-0mtdhm-k0kbn-djtxvia-1741932692870 fwd="104.161.246.3, 35.161.194.212" dyno=web.1 connect=0ms service=751ms status=200 bytes=9809 protocol=http tls_version=tls1.3 2025-03-14T06:12:44.390045+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=41520g-y9s9em-acmge8-f1w23n-1741932764189 fwd="13.110.54.11, 35.85.172.135" dyno=web.2 connect=0ms service=13ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:12:45.191904+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000QemWnYAJ" host=icc-rest-production.herokuapp.com request_id=jc413s-b7t5kdp-5zhggd-mmwja8-1741932764495 fwd="13.110.54.11, 35.161.194.212" dyno=web.3 connect=0ms service=514ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:12:49.251559+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/comms/latest" host=icc-rest-production.herokuapp.com request_id=8c396754-79bc-470f-4cd2-85122097b794 fwd="52.27.27.64" dyno=web.4 connect=0ms service=25ms status=200 bytes=2319 protocol=http tls_version=tls1.3 2025-03-14T06:15:02.071855+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=ec9764b1-32fd-54e7-d8a1-eb02f82c0514 fwd="13.109.44.8" dyno=web.1 connect=0ms service=60ms status=200 bytes=1791 protocol=http tls_version=tls1.3 2025-03-14T06:15:38.934342+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A15%3A38.649861677Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=78af9b57-16f0-3b70-86cd-dade40ad36cc fwd="54.236.114.244" dyno=web.5 connect=0ms service=65ms status=200 bytes=11136 protocol=http tls_version=tls1.3 2025-03-14T06:15:40.039092+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A15%3A38.649861677Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=80a42c8e-2722-f170-cbb6-5e48132b2c60 fwd="54.236.114.244" dyno=web.5 connect=0ms service=43ms status=200 bytes=11136 protocol=http tls_version=tls1.3 2025-03-14T06:15:56.841221+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/swimlanes/a4e608d7-730e-4b1e-8f0f-c3a9fffbe5ce/updates" host=icc-rest-production.herokuapp.com request_id=5tnedq-em9d-t7dvpk-9aehk5-1741932956218 fwd="204.14.236.210, 35.161.194.212" dyno=web.2 connect=0ms service=242ms status=201 bytes=710 protocol=http tls_version=tls1.3 2025-03-14T06:16:05.243015+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/swimlanes/a4e608d7-730e-4b1e-8f0f-c3a9fffbe5ce/updates" host=icc-rest-production.herokuapp.com request_id=igzcn-mnuy59-5vopsm-143z77-1741932964852 fwd="204.14.236.210, 35.161.194.212" dyno=web.3 connect=0ms service=257ms status=201 bytes=783 protocol=http tls_version=tls1.3 2025-03-14T06:16:08.144461+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/trust" host=icc-rest-production.herokuapp.com request_id=6jpa5v-hwxva7-gz9bd-k5mirj-1741932965586 fwd="104.161.246.3, 35.161.194.212" dyno=web.2 connect=0ms service=2327ms status=200 bytes=486 protocol=http tls_version=tls1.3 2025-03-14T06:16:14.369735+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000000qzVKIAY" host=icc-rest-production.herokuapp.com request_id=qul3eh-rzbufs-kpfb6f-e3n9jj-1741932973518 fwd="204.14.236.210, 35.85.172.135" dyno=web.3 connect=0ms service=333ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:16:43.925145+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=z64je8-3oagh2-0k6g7a-66dj2x-1741933002994 fwd="104.161.244.2, 35.161.194.212" dyno=web.5 connect=0ms service=217ms status=200 bytes=17742 protocol=http tls_version=tls1.3 2025-03-14T06:16:44.258859+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=93u8nm-8pabkg-csduc-445rlt-1741933003042 fwd="104.161.246.1, 35.85.172.135" dyno=web.5 connect=0ms service=202ms status=200 bytes=17742 protocol=http tls_version=tls1.3 2025-03-14T06:20:26.452317+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAYCCR9EJ" host=icc-rest-production.herokuapp.com request_id=da1d4d10-c28f-e855-1b77-cfa7b3d27d18 fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=213 protocol=http tls_version=tls1.3 2025-03-14T06:20:39.815905+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=jfnr1-8bjvm2-d2ogo-yibxer-1741933239230 fwd="104.161.246.3, 35.161.194.212" dyno=web.5 connect=0ms service=8ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:20:40.814151+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=0ba0rt-0h2uf-5g4gg-et7upo-1741933240362 fwd="104.161.246.3, 35.85.172.135" dyno=web.1 connect=0ms service=206ms status=200 bytes=7321 protocol=http tls_version=tls1.3 2025-03-14T06:20:43.369450+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=2cf4b2b3-0ede-553c-a2e9-fc0d7b269abc fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T06:20:43.500893+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7bbba5d3-6a2a-6b7f-0a61-41d369a3a298 fwd="52.27.27.64" dyno=web.2 connect=0ms service=20ms status=200 bytes=512 protocol=http tls_version=tls1.3 2025-03-14T06:20:43.506249+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3f6e789e-827c-2e19-49d3-652e3c2bf1fc fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:20:43.532879+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cir" host=icc-rest-production.herokuapp.com request_id=65cc5587-a5a0-6d46-2ea4-c47f69c79d2e fwd="52.27.27.64" dyno=web.2 connect=0ms service=24ms status=200 bytes=861 protocol=http tls_version=tls1.3 2025-03-14T06:20:43.550037+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0a26dab8-6f7d-69aa-f181-b057f0e8d161 fwd="52.27.27.64" dyno=web.2 connect=0ms service=14ms status=200 bytes=512 protocol=http tls_version=tls1.3 2025-03-14T06:20:43.555833+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3b22763a-21ab-26f4-ca07-44a4419656c7 fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:20:43.571979+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cir" host=icc-rest-production.herokuapp.com request_id=7ea9de02-3f45-1191-85c3-f2cf98baee6e fwd="52.27.27.64" dyno=web.2 connect=0ms service=13ms status=200 bytes=861 protocol=http tls_version=tls1.3 2025-03-14T06:21:00.567562+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HNP3QFQV" host=icc-rest-production.herokuapp.com request_id=95a7e53b-b58b-4cbe-7285-6b989b1db629 fwd="35.85.172.135" dyno=web.1 connect=0ms service=83ms status=200 bytes=15190 protocol=http tls_version=tls1.3 2025-03-14T06:21:00.782042+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/pages" host=icc-rest-production.herokuapp.com request_id=91a9aeda-cda8-7c3e-80b7-2207c88d585e fwd="35.85.172.135" dyno=web.1 connect=0ms service=210ms status=202 bytes=529 protocol=http tls_version=tls1.3 2025-03-14T06:22:31.625343+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=brwpw-o4bltm-t53ot7-99nwa-1741933351164 fwd="104.161.246.3, 52.27.27.64" dyno=web.4 connect=0ms service=201ms status=200 bytes=8442 protocol=http tls_version=tls1.3 2025-03-14T06:23:08.648610+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=xeyh52-ny3mtj-nzrkkj-5y4rgw-1741933388116 fwd="104.161.244.2, 35.85.172.135" dyno=web.4 connect=0ms service=195ms status=200 bytes=8442 protocol=http tls_version=tls1.3 2025-03-14T06:23:34.901655+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/comms/latest" host=icc-rest-production.herokuapp.com request_id=2d4e43af-9980-137f-bea7-d42675db4542 fwd="35.161.194.212" dyno=web.2 connect=0ms service=26ms status=200 bytes=2644 protocol=http tls_version=tls1.3 2025-03-14T06:24:00.577361+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a2657481-2d71-77c5-e54e-aa4651438427 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:24:44.489219+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=wzrofu-70bdca-x7cudh-vktnrj-1741933484079 fwd="104.161.246.3, 35.161.194.212" dyno=web.4 connect=0ms service=218ms status=200 bytes=17730 protocol=http tls_version=tls1.3 2025-03-14T06:25:01.730712+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=60daf020-91df-0931-9c41-3f11cba4ae3f fwd="13.109.44.8" dyno=web.1 connect=0ms service=63ms status=200 bytes=1782 protocol=http tls_version=tls1.3 2025-03-14T06:26:16.456767+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9r8f9-j378aq-qqsa2j-uumktc-1741933576124 fwd="104.161.244.2, 35.85.172.135" dyno=web.5 connect=0ms service=28ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:26:17.836043+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000002UfW1YAK" host=icc-rest-production.herokuapp.com request_id=z62oha-kyg7a-felhi8-armnbk-1741933577058 fwd="104.161.244.2, 52.27.27.64" dyno=web.5 connect=0ms service=461ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:26:25.562828+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users?name=sushan%20kadu" host=icc-rest-production.herokuapp.com request_id=7jh3qk-s27j1xb-rmx9m4-yjj2r-1741933585186 fwd="104.161.244.2, 52.27.27.64" dyno=web.2 connect=0ms service=57ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T06:27:04.949665+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=dc887b63-0359-6b3e-5e3e-fd0cdb95fa89 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T06:27:05.136023+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f89e8b19-d02c-2298-cf11-c603a55ee16b fwd="35.161.194.212" dyno=web.3 connect=0ms service=12ms status=200 bytes=512 protocol=http tls_version=tls1.3 2025-03-14T06:27:05.142026+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0990ae87-7058-0175-1a75-dc934d7ad8b7 fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:27:55.685740+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=e49ea7a6-a496-b095-eb86-f092df5862e2 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T06:27:55.797352+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0950c5f5-2136-7eef-3f85-c3382c8dda08 fwd="52.27.27.64" dyno=web.5 connect=0ms service=11ms status=200 bytes=512 protocol=http tls_version=tls1.3 2025-03-14T06:27:55.805481+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=57268d8a-c90f-0504-94f4-fe1d2edd9795 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:27:55.830867+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=core%20ser" host=icc-rest-production.herokuapp.com request_id=921d6743-1415-5e12-6888-91afff9bfc55 fwd="52.27.27.64" dyno=web.5 connect=0ms service=22ms status=200 bytes=784 protocol=http tls_version=tls1.3 2025-03-14T06:27:55.685173+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=aa6f0d7b-d14e-03c7-2a9c-f8c284b1f42a fwd="52.27.27.64" dyno=web.1 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T06:27:55.813801+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=537fa591-92d1-21cd-3e40-dfe6d6aec331 fwd="52.27.27.64" dyno=web.1 connect=0ms service=11ms status=200 bytes=512 protocol=http tls_version=tls1.3 2025-03-14T06:27:55.822890+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f5a449bd-7c04-209f-9588-240db389d9ed fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:27:55.842992+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=core%20ser" host=icc-rest-production.herokuapp.com request_id=7205f485-c583-d587-fe3a-291f90d40f97 fwd="52.27.27.64" dyno=web.1 connect=0ms service=17ms status=200 bytes=784 protocol=http tls_version=tls1.3 2025-03-14T06:27:59.723237+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=ce2034ff-9a74-726c-2929-f3318db2c721 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T06:27:59.872570+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=20f0ec29-c0cb-b132-e0a4-56cb8d191d85 fwd="35.161.194.212" dyno=web.3 connect=0ms service=24ms status=200 bytes=512 protocol=http tls_version=tls1.3 2025-03-14T06:27:59.879603+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8ff19c2d-f1f8-adcc-82f4-5014d21354e5 fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:27:59.901075+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=core%20service" host=icc-rest-production.herokuapp.com request_id=ba2066e7-b387-877b-9f9a-6ba723492c9c fwd="35.161.194.212" dyno=web.3 connect=0ms service=18ms status=200 bytes=784 protocol=http tls_version=tls1.3 2025-03-14T06:27:59.724301+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=4d246e99-b5b5-347d-1226-3d351902098f fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T06:27:59.869037+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=52c6cd6c-9c5c-9ff5-0c4f-759811690bcf fwd="35.161.194.212" dyno=web.2 connect=0ms service=22ms status=200 bytes=512 protocol=http tls_version=tls1.3 2025-03-14T06:27:59.874654+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ace8e2a4-c057-9c8e-4442-302fe366ea9b fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:27:59.894066+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=core%20service" host=icc-rest-production.herokuapp.com request_id=9e676ed6-5785-a0b8-b6d8-18f5f2a36c89 fwd="35.161.194.212" dyno=web.2 connect=0ms service=16ms status=200 bytes=784 protocol=http tls_version=tls1.3 2025-03-14T06:28:00.577514+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0f028282-14ed-d7fb-6588-b3f77efbfac7 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:28:10.654154+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=gbttbd-lf4rfv-0gziqd-b1t9u7-1741933689591 fwd="104.161.246.3, 52.27.27.64" dyno=web.1 connect=0ms service=232ms status=200 bytes=11922 protocol=http tls_version=tls1.3 2025-03-14T06:28:24.769572+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=eb11401f-85b5-89b7-3c25-b302d0145ac6 fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T06:28:24.906411+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ff61965d-ac71-047c-bf08-ec0743e4403e fwd="35.161.194.212" dyno=web.2 connect=0ms service=21ms status=200 bytes=512 protocol=http tls_version=tls1.3 2025-03-14T06:28:24.912524+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a30cac38-a5d8-49a4-50b9-031787433f73 fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:28:24.951347+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=core" host=icc-rest-production.herokuapp.com request_id=c927a04e-d1aa-aad4-a5aa-0db69c45f1d0 fwd="35.161.194.212" dyno=web.2 connect=0ms service=36ms status=200 bytes=132087 protocol=http tls_version=tls1.3 2025-03-14T06:29:36.075863+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=af23740c-e9d5-928e-81b3-09d4df1719de fwd="35.85.172.135" dyno=web.1 connect=0ms service=23ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T06:29:36.083203+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=49cc0bd1-d614-a8fb-0543-3609ad3cb9e4 fwd="35.85.172.135" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:29:36.185668+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HNP3QFQV" host=icc-rest-production.herokuapp.com request_id=842fa4bc-c451-8ca2-9a25-73871828422d fwd="35.85.172.135" dyno=web.1 connect=0ms service=99ms status=200 bytes=23830 protocol=http tls_version=tls1.3 2025-03-14T06:30:23.804289+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9812b352-8efe-b352-b9cc-4c253a6d10fe fwd="52.27.27.64" dyno=web.4 connect=0ms service=25ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T06:30:23.812470+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6512311c-ca5d-b947-71d2-e53ee2bd74f3 fwd="52.27.27.64" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:30:23.923471+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=bec10650-200c-c52d-8e9d-b7a831f176db fwd="52.27.27.64" dyno=web.4 connect=0ms service=109ms status=200 bytes=47007 protocol=http tls_version=tls1.3 2025-03-14T06:31:20.700128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=plx6th-bxcxvc-pibxze-g0yxme-1741933879429 fwd="104.161.244.2, 35.85.172.135" dyno=web.1 connect=0ms service=535ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:32:00.648239+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=3592af3e-ebb2-915f-09fc-8f720f142e43 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:33:52.223837+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A33%3A48.718057281Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e8682c28-08a9-ebce-8673-3f7ade592801 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=11131 protocol=http tls_version=tls1.3 2025-03-14T06:34:00.565505+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=26448344-2261-0c77-b3d3-83055b644f28 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:39:44.269720+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T06%3A39%3A42.868894701Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=738408d8-d9b4-7688-cc76-e0e1ac6478a9 fwd="54.236.114.244" dyno=web.3 connect=0ms service=39ms status=200 bytes=11131 protocol=http tls_version=tls1.3 2025-03-14T06:40:00.647493+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=93fc1fd9-0e9d-8fe6-f51c-f01011955022 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:41:43.662297+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/0bdb5180-d00d-4bc1-b273-732a441e3ca7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7thy7h-skk3kj-jo6ic-ilqcrs-1741934503035 fwd="13.110.54.11, 52.27.27.64" dyno=web.1 connect=0ms service=186ms status=200 bytes=2563 protocol=http tls_version=tls1.3 2025-03-14T06:42:00.573123+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0174693e-56f4-6a3e-bea0-a343e0548bd5 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:45:01.759488+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=4d60a189-ad06-3ba6-8cd6-a425c17638d6 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1781 protocol=http tls_version=tls1.3 2025-03-14T06:50:00.686939+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=cfeadcd4-64cb-89bd-c71e-0ac2ab83aa7d fwd="52.27.27.64" dyno=web.5 connect=0ms service=19ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:50:02.238976+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=80861130-e2b3-2114-598e-8143c7ad651c fwd="13.109.44.8" dyno=web.5 connect=0ms service=14ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T06:50:05.011726+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/latest" host=icc-rest-production.herokuapp.com request_id=d558c403-0ac5-8658-d73b-243dcb801c06 fwd="52.27.27.64" dyno=web.2 connect=0ms service=26ms status=200 bytes=4073 protocol=http tls_version=tls1.3 2025-03-14T06:50:34.644187+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=161ead54-c028-b053-7ecb-3185c9fc92b5 fwd="35.85.172.135" dyno=web.4 connect=0ms service=24ms status=200 bytes=472 protocol=http tls_version=tls1.3 2025-03-14T06:50:34.650819+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6e31e1a4-1c02-48f6-56f1-476f2f45dd72 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T06:50:34.743899+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HNP3QFQV" host=icc-rest-production.herokuapp.com request_id=b13cf7dd-7a1d-152a-d21d-294128f6c4f1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=90ms status=200 bytes=28363 protocol=http tls_version=tls1.3 2025-03-14T06:50:34.995040+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/comms/latest" host=icc-rest-production.herokuapp.com request_id=6bc88377-bcef-fc0a-06a4-786aaf9dacf0 fwd="35.85.172.135" dyno=web.4 connect=0ms service=27ms status=200 bytes=2519 protocol=http tls_version=tls1.3 2025-03-14T06:51:24.078297+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=9o0end-o1gnk-4sou39-4mk2cp-1741935083587 fwd="85.222.134.2, 35.161.194.212" dyno=web.3 connect=0ms service=270ms status=200 bytes=481642 protocol=http tls_version=tls1.3 2025-03-14T06:52:02.787154+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/comms/latest" host=icc-rest-production.herokuapp.com request_id=cae559fa-329d-c274-8ad8-50584ea1d32b fwd="35.161.194.212" dyno=web.2 connect=0ms service=25ms status=200 bytes=2519 protocol=http tls_version=tls1.3 2025-03-14T06:53:17.509661+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/comms/latest" host=icc-rest-production.herokuapp.com request_id=937c9007-3125-3051-fdab-b6aaee8b5830 fwd="35.161.194.212" dyno=web.3 connect=0ms service=27ms status=200 bytes=2519 protocol=http tls_version=tls1.3 2025-03-14T06:53:42.529077+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=nxzqkv-tlbjh-ead7l-mjy4ul-1741935221932 fwd="104.161.246.4, 52.27.27.64" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:53:43.532382+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=8vgbd-wmk5vn-tdnt7-wa595f-1741935222958 fwd="104.161.246.4, 52.27.27.64" dyno=web.3 connect=0ms service=315ms status=200 bytes=481642 protocol=http tls_version=tls1.3 2025-03-14T06:53:43.820785+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/vijay.kota@salesforce.com" host=icc-rest-production.herokuapp.com request_id=qxwj1-4shwb-7ya4h-m8c7e7-1741935222959 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T06:55:02.200631+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=e454339a-c2b1-f8bf-5e3a-f1642ab2325a fwd="13.109.44.8" dyno=web.3 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T06:56:00.527660+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=133400e4-0fd1-4972-4c1a-3a545ec657de fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T06:56:04.207077+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/recipients" host=icc-rest-production.herokuapp.com request_id=nrl2o-kiz0h-2kqycq-jl7gpg-1741935362929 fwd="204.14.236.210, 35.85.172.135" dyno=web.4 connect=0ms service=1131ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T06:56:26.448594+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6mokh9-sdiwp-wb35ce-z8uins-1741935385481 fwd="104.161.244.2, 35.85.172.135" dyno=web.5 connect=0ms service=252ms status=200 bytes=19169 protocol=http tls_version=tls1.3 2025-03-14T07:00:02.262760+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=6c14c507-226e-a7e0-cfec-741ad5181d3e fwd="13.109.44.8" dyno=web.2 connect=0ms service=21ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T07:00:41.158114+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ffa24caf-68a3-3eed-3c3b-80a644a79550 fwd="35.161.194.212" dyno=web.3 connect=0ms service=22ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T07:00:41.167382+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=21868731-baf4-5abc-bd54-f064d4fe66fc fwd="35.161.194.212" dyno=web.3 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T07:00:41.285903+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=9bcab2b4-96a8-419d-8eca-54787efa3b6b fwd="35.161.194.212" dyno=web.3 connect=0ms service=116ms status=200 bytes=53565 protocol=http tls_version=tls1.3 2025-03-14T07:00:41.292908+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=37c446e0-44b9-5070-5ef0-40fde5a413d7 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T07:01:22.011316+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/comms/latest" host=icc-rest-production.herokuapp.com request_id=ba642f74-5850-5580-0479-9cd51a1c2a6e fwd="52.27.27.64" dyno=web.4 connect=0ms service=31ms status=200 bytes=2519 protocol=http tls_version=tls1.3 2025-03-14T07:02:00.597206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=253d177f-62f1-af68-ce8c-194964e03ee6 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:05:02.342826+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=6dcce090-da9f-3021-23b3-d376860713fb fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T07:08:00.572798+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9c791504-7e9a-7947-e0a2-351ca4f138ec fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:09:01.372945+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=gq6sir-9gnota-hpqf5p-ek2rzq-1741936140845 fwd="104.161.246.3, 52.27.27.64" dyno=web.5 connect=0ms service=269ms status=200 bytes=481642 protocol=http tls_version=tls1.3 2025-03-14T07:09:01.502230+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/05ec5c1c-1b0a-4168-b191-71b2fb3bb127?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=o7kya-oeacz-fna8z8-c0qw34r-1741936140846 fwd="104.161.246.3, 35.85.172.135" dyno=web.5 connect=0ms service=336ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T07:09:02.043417+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=a72dc9-wg6o9b-kxlgjj-ad9u6-1741936140846 fwd="104.161.246.3, 52.27.27.64" dyno=web.2 connect=0ms service=226ms status=200 bytes=19160 protocol=http tls_version=tls1.3 2025-03-14T07:09:04.981483+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9cf85da3-8b1f-e0c6-db6f-011de2e82585 fwd="52.27.27.64" dyno=web.5 connect=0ms service=8ms status=200 bytes=430 protocol=http tls_version=tls1.3 2025-03-14T07:09:04.989277+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f14ed5aa-1412-c0ad-33bb-9e5861d8da7c fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T07:09:05.088536+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HNP3QFQV" host=icc-rest-production.herokuapp.com request_id=5c5b3a16-9dac-2e7a-bf52-dbc30ebe6792 fwd="52.27.27.64" dyno=web.5 connect=0ms service=96ms status=200 bytes=28363 protocol=http tls_version=tls1.3 2025-03-14T07:09:08.597139+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T07%3A09%3A05.088724262Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d27b5f42-039a-9435-4954-d1d44b484240 fwd="54.236.114.244" dyno=web.1 connect=0ms service=41ms status=200 bytes=10690 protocol=http tls_version=tls1.3 2025-03-14T07:09:24.739233+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/resolve" host=icc-rest-production.herokuapp.com request_id=3p662p-gisxwc-vqrlp-pjm3ad-1741936163314 fwd="104.161.244.2, 35.85.172.135" dyno=web.2 connect=0ms service=361ms status=200 bytes=1224 protocol=http tls_version=tls1.3 2025-03-14T07:09:47.681919+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1ddb6296-363b-93c3-1942-706446cd6643 fwd="52.27.27.64" dyno=web.3 connect=0ms service=25ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T07:09:47.688556+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4b1f93ad-b9e0-fd2f-5a55-89fa20a663b8 fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T07:09:47.784069+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HNP3QFQV" host=icc-rest-production.herokuapp.com request_id=6ed47536-e923-2284-1539-086aae3254b8 fwd="52.27.27.64" dyno=web.3 connect=0ms service=94ms status=200 bytes=29690 protocol=http tls_version=tls1.3 2025-03-14T07:09:47.788719+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=b5943b9c-9695-3dc4-49f3-d3d88a79a344 fwd="52.27.27.64" dyno=web.3 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T07:09:49.250613+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2/config" host=icc-rest-production.herokuapp.com request_id=9b56e8eb-53f8-f542-afa4-e19a75b325e6 fwd="52.27.27.64" dyno=web.5 connect=0ms service=487ms status=200 bytes=3300 protocol=http tls_version=tls1.3 2025-03-14T07:10:02.204462+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c78fe136-fedd-b920-1372-883acdb8a6df fwd="13.109.44.8" dyno=web.3 connect=0ms service=40ms status=200 bytes=1802 protocol=http tls_version=tls1.3 2025-03-14T07:13:59.886474+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=38165621-b624-f5c4-c5b0-dc4653c27f58 fwd="35.85.172.135" dyno=web.2 connect=0ms service=24ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T07:13:59.893660+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=51f5cdbd-9b43-4772-9184-c354229ab687 fwd="35.85.172.135" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T07:13:59.956076+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HR8YSXT6" host=icc-rest-production.herokuapp.com request_id=0ebbf307-57fa-f27e-3912-12705399ea34 fwd="35.85.172.135" dyno=web.2 connect=0ms service=60ms status=200 bytes=4930 protocol=http tls_version=tls1.3 2025-03-14T07:13:59.960854+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=d61c0616-574a-6602-6e0c-6c0fd0348465 fwd="35.85.172.135" dyno=web.2 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T07:14:07.787681+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/comms" host=icc-rest-production.herokuapp.com request_id=xh3pyr-isrb6-an3h2-p46sz2-1741936446624 fwd="104.161.244.2, 52.27.27.64" dyno=web.3 connect=0ms service=402ms status=201 bytes=1290 protocol=http tls_version=tls1.3 2025-03-14T07:15:01.936353+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=8d863139-a67d-5cb1-c39d-ca4677f24392 fwd="13.109.44.8" dyno=web.2 connect=0ms service=57ms status=200 bytes=1807 protocol=http tls_version=tls1.3 2025-03-14T07:15:02.181257+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=8bb1a00a-3f74-58be-408b-0d343a05a97e fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T07:18:00.538123+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6bc17faf-4684-959f-cae5-24973d853be1 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:20:02.606977+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=5b77440d-abf6-9fd9-fc89-6c68784eb1a7 fwd="13.109.44.8" dyno=web.1 connect=0ms service=28ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T07:20:32.468887+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6/close" host=icc-rest-production.herokuapp.com request_id=vp65sj-6l2pil-4494h-nusb49-1741936831340 fwd="104.161.244.2, 35.85.172.135" dyno=web.5 connect=0ms service=348ms status=200 bytes=2039 protocol=http tls_version=tls1.3 2025-03-14T07:20:35.246345+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01G8N06MEF" host=icc-rest-production.herokuapp.com request_id=5b04db3a-be7d-49e1-8afc-ffb1371b820d fwd="35.161.194.212" dyno=web.3 connect=0ms service=25ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T07:20:35.247555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAYCCR9EJ" host=icc-rest-production.herokuapp.com request_id=4ca1f8ca-77ff-91ec-f82e-6d05149f9687 fwd="35.161.194.212" dyno=web.3 connect=0ms service=31ms status=200 bytes=213 protocol=http tls_version=tls1.3 2025-03-14T07:20:35.263547+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01N1RX7936" host=icc-rest-production.herokuapp.com request_id=ca3a14d4-c3ad-adc0-1bb8-518d48328d3d fwd="35.161.194.212" dyno=web.3 connect=0ms service=42ms status=200 bytes=196 protocol=http tls_version=tls1.3 2025-03-14T07:20:35.266116+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02UYBZMJU8" host=icc-rest-production.herokuapp.com request_id=5a4da53a-e0e7-23fb-2f7c-c63fa8158b83 fwd="35.161.194.212" dyno=web.3 connect=0ms service=38ms status=200 bytes=196 protocol=http tls_version=tls1.3 2025-03-14T07:20:35.289945+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03LNRS637U" host=icc-rest-production.herokuapp.com request_id=fe7eeabf-210f-c51e-2a6c-8a283f6a12a6 fwd="35.161.194.212" dyno=web.3 connect=0ms service=56ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T07:20:35.293134+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U07H7GK1U9H" host=icc-rest-production.herokuapp.com request_id=cf60a6f3-434a-6222-55f9-f9033d61660c fwd="35.161.194.212" dyno=web.3 connect=0ms service=58ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T07:20:36.979452+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4cfedc88-e3ac-9e99-2a1d-36a4b6afe09e fwd="35.161.194.212" dyno=web.1 connect=0ms service=13ms status=200 bytes=445 protocol=http tls_version=tls1.3 2025-03-14T07:20:36.988725+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=fedd2b23-1e37-9b95-d6e3-dc452c3c7e49 fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T07:20:37.084415+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HNP3QFQV" host=icc-rest-production.herokuapp.com request_id=c4709594-5cf6-1c42-4cb7-2a3299352541 fwd="35.161.194.212" dyno=web.1 connect=0ms service=92ms status=200 bytes=33123 protocol=http tls_version=tls1.3 2025-03-14T07:20:38.085209+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mervyn.das@salesforce.com" host=icc-rest-production.herokuapp.com request_id=avmxpp-9gphps-hri62-p74osq-1741936837321 fwd="104.161.244.2, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T07:21:11.086057+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/44216fcb-ede7-4fe9-89e6-5a08c049af89?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=g4lrc-h3808-k1osek-r2xx79-1741936870719 fwd="85.222.134.3, 35.85.172.135" dyno=web.5 connect=0ms service=197ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T07:21:11.136868+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=jgxhcs-udkcd-hawntx-4osn2w-1741936870719 fwd="85.222.134.3, 52.27.27.64" dyno=web.4 connect=0ms service=273ms status=200 bytes=481955 protocol=http tls_version=tls1.3 2025-03-14T07:21:11.277426+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jvanzanten@salesforce.com" host=icc-rest-production.herokuapp.com request_id=sehe9h-g6hao-9oznxn-el9kh-1741936870720 fwd="85.222.134.3, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T07:22:00.547023+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=bf4cdfba-bdb2-9a19-d625-ee5b226410f0 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:25:01.834205+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=853a215c-a9d1-a814-77fd-2cc81a76ff35 fwd="13.109.44.8" dyno=web.4 connect=0ms service=58ms status=200 bytes=2049 protocol=http tls_version=tls1.3 2025-03-14T07:29:21.840080+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/swimlanes/d71d7bb7-04a8-4777-b635-8adbba6c4096" host=icc-rest-production.herokuapp.com request_id=bsx5pl-hjapv-wntss-k9m05-1741937361347 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=269ms status=200 bytes=735 protocol=http tls_version=tls1.3 2025-03-14T07:30:00.596702+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=53068dc8-0e06-4067-9fd2-8e3b362584f5 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:32:44.062144+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9q89e-6jv2c-35d9ks-0at2tb-1741937563888 fwd="85.222.134.3, 52.27.27.64" dyno=web.2 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T07:32:44.559165+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=dr9dks-w1tct-7zogre-i8qp7-1741937564151 fwd="85.222.134.3, 52.27.27.64" dyno=web.2 connect=0ms service=267ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T07:33:02.500737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users?name=johan" host=icc-rest-production.herokuapp.com request_id=q5my59-90fz3j-kmhejq-o97ku-1741937582230 fwd="85.222.134.3, 52.27.27.64" dyno=web.4 connect=0ms service=66ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T07:33:06.449978+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/recipients" host=icc-rest-production.herokuapp.com request_id=hvbpn-7980nc-hdxcjl-m9nur-1741937585046 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=888ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T07:33:31.488016+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms" host=icc-rest-production.herokuapp.com request_id=zsanp-2xd7n7-1uz3lk-7rzmgj-1741937610675 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=633ms status=201 bytes=1828 protocol=http tls_version=tls1.3 2025-03-14T07:33:32.151106+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=kkq308-rkhxb-42mnz-monkcn-1741937611674 fwd="104.161.246.1, 52.27.27.64" dyno=web.2 connect=0ms service=220ms status=200 bytes=20961 protocol=http tls_version=tls1.3 2025-03-14T07:34:00.645492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d838a6e0-3ac6-94e2-e2c0-9d29b9fe32b5 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:36:01.326734+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b99e2b05-d4ff-8765-6c7f-876e438538fa fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:39:38.983405+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T07%3A39%3A38.643399917Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c89bb07c-f30b-c2e2-5f1c-1371b049bc35 fwd="54.236.114.244" dyno=web.5 connect=0ms service=6ms status=401 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T07:39:42.760984+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T07%3A39%3A38.643399917Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=093342db-3b08-865b-11af-fa2078c03ba5 fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=10296 protocol=http tls_version=tls1.3 2025-03-14T07:40:00.689681+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=b58ad837-6740-68b4-227c-9664e0c8e59f fwd="52.27.27.64" dyno=web.5 connect=0ms service=44ms status=200 bytes=1863 protocol=http tls_version=tls1.3 2025-03-14T07:44:00.575071+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=48ad6417-a4d1-fed4-096e-e00dff0cb893 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:46:00.534888+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6fc6d699-b0e9-121f-1178-6d06bb11467c fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:52:00.640099+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=aaa09042-7e1c-3d33-d51e-62d1c4e68f22 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:54:00.561687+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d3258589-4cc2-dc0a-11f2-bb311f36fa22 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T07:55:02.059821+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=0df76c24-6941-5af2-d3aa-0629a7e65535 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T08:00:00.708416+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=8fce583b-434e-630a-6572-9b5f1b878e22 fwd="52.27.27.64" dyno=web.2 connect=0ms service=18ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T08:00:02.925484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=4f9d9b70-fe4d-b578-56c5-815bbd0f4209 fwd="13.109.44.8" dyno=web.3 connect=0ms service=54ms status=200 bytes=2083 protocol=http tls_version=tls1.3 2025-03-14T08:03:28.190259+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=q4o3c7-11ya6d-r6waw9-nclgf-1741939406982 fwd="104.161.244.2, 35.161.194.212" dyno=web.3 connect=0ms service=236ms status=200 bytes=22178 protocol=http tls_version=tls1.3 2025-03-14T08:03:28.790113+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8yaom-gui1ug-9j557u-68r9bp-1741939406983 fwd="104.161.244.2, 35.161.194.212" dyno=web.4 connect=0ms service=190ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T08:05:17.808524+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=6b233249-1fc8-b34e-a69d-7e101a4cfca4 fwd="13.109.44.8" dyno=web.2 connect=0ms service=302ms status=200 bytes=149331 protocol=http tls_version=tls1.3 2025-03-14T08:06:56.821407+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000004thjnIAA" host=icc-rest-production.herokuapp.com request_id=5o2cd-7gndac-9ko1zr-xuiye-1741939616218 fwd="85.222.134.2, 52.27.27.64" dyno=web.5 connect=0ms service=458ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T08:07:06.339022+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A07%3A06.033404630Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=22bf8651-d768-2d5b-cd1e-9fe8363ac4fe fwd="54.236.114.244" dyno=web.1 connect=0ms service=66ms status=200 bytes=10336 protocol=http tls_version=tls1.3 2025-03-14T08:07:09.544166+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A07%3A06.033404630Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=031557a5-6d68-49f0-3dc3-831ed4cd342a fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=10336 protocol=http tls_version=tls1.3 2025-03-14T08:07:13.645496+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A07%3A06.033404630Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=68622ede-782d-96e1-a1a8-8722b078ec24 fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=10336 protocol=http tls_version=tls1.3 2025-03-14T08:08:00.518494+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=10e9c1d9-2857-10f6-f98c-1c717362d0bb fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T08:08:30.961524+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000000qzVKIAY" host=icc-rest-production.herokuapp.com request_id=q8uwy-1f1sqj-y98bxs-v86n6i-1741939709343 fwd="85.222.134.3, 35.161.194.212" dyno=web.4 connect=0ms service=1018ms status=200 bytes=9159 protocol=http tls_version=tls1.3 2025-03-14T08:08:30.997142+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/recipients" host=icc-rest-production.herokuapp.com request_id=hxic95-h4so-07onlm-43mn0c-1741939709343 fwd="85.222.134.3, 52.27.27.64" dyno=web.4 connect=0ms service=1045ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T08:09:07.186595+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=760fe041-ab05-1e93-9c5a-8e1f4b6d1294 fwd="52.27.27.64" dyno=web.5 connect=0ms service=28ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T08:09:07.196132+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d75f5bd6-1197-e392-7b5c-15636f679906 fwd="52.27.27.64" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T08:09:07.328832+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=b8047a1b-c83e-6b01-709c-2bd4e2e004a8 fwd="52.27.27.64" dyno=web.5 connect=0ms service=130ms status=200 bytes=59750 protocol=http tls_version=tls1.3 2025-03-14T08:10:00.534460+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=cc683ab7-1516-08a9-1a79-2bfefb554bc3 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T08:10:01.936912+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=4dd21a1f-3fc5-6896-414d-1ae1729d6d68 fwd="13.109.44.8" dyno=web.2 connect=0ms service=52ms status=200 bytes=2083 protocol=http tls_version=tls1.3 2025-03-14T08:12:02.215960+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A11%3A58.689626968Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=beee1ded-b0f8-e567-f1ea-0a9eab8ecc6f fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=10333 protocol=http tls_version=tls1.3 2025-03-14T08:12:06.323557+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A11%3A58.689626968Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1765c194-91b1-72f1-83bb-267d2765e9c0 fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=10333 protocol=http tls_version=tls1.3 2025-03-14T08:14:00.610470+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c9ab2d2f-eaa5-3cdb-1397-6b73a5829971 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T08:20:00.525496+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c3e239df-5f92-fa0c-6f26-f8194fd32a91 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T08:25:01.816937+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=72d5381d-f1b0-fd68-9528-b95530f1cff0 fwd="13.109.44.8" dyno=web.1 connect=0ms service=72ms status=200 bytes=2083 protocol=http tls_version=tls1.3 2025-03-14T08:30:00.787372+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4e1e928b-264c-34d1-3552-e0050be206e1 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T08:34:14.393739+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A34%3A14.098733456Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4726f987-cb6e-0036-4c19-1a90ebc43a6b fwd="54.236.114.244" dyno=web.3 connect=0ms service=64ms status=200 bytes=10333 protocol=http tls_version=tls1.3 2025-03-14T08:34:21.702443+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A34%3A14.098733456Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6ba0107f-5292-2516-b54e-e559fc93e180 fwd="54.236.114.244" dyno=web.3 connect=0ms service=37ms status=200 bytes=10333 protocol=http tls_version=tls1.3 2025-03-14T08:34:41.064709+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A34%3A40.975224452Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a524fb2f-0d4a-a394-d403-796e61e9e13c fwd="54.236.114.244" dyno=web.3 connect=0ms service=55ms status=200 bytes=10333 protocol=http tls_version=tls1.3 2025-03-14T08:34:48.368984+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A34%3A40.975224452Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=52d7bd83-9d7c-765a-c81c-582fa9a15cdb fwd="54.236.114.244" dyno=web.3 connect=0ms service=37ms status=200 bytes=10333 protocol=http tls_version=tls1.3 2025-03-14T08:39:27.891150+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000000qzVKIAY" host=icc-rest-production.herokuapp.com request_id=kx6eub-ukbt7-q7qkgg-btaecq-1741941566318 fwd="85.222.134.3, 35.85.172.135" dyno=web.1 connect=0ms service=965ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T08:39:28.463464+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/recipients" host=icc-rest-production.herokuapp.com request_id=abd5ur-5cj4xa-mfn4f-8l4l8-1741941566318 fwd="85.222.134.3, 35.161.194.212" dyno=web.2 connect=0ms service=1520ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T08:40:02.118812+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=a4649304-55aa-ef3c-7881-0ce7f070ee9a fwd="13.109.44.8" dyno=web.3 connect=0ms service=44ms status=200 bytes=2083 protocol=http tls_version=tls1.3 2025-03-14T08:42:55.205414+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/cis/search?name=usa244s&filterByType=Hyperforce+Cell" host=icc-rest-production.herokuapp.com request_id=cfdad49d-9233-0549-9534-de0114da751f fwd="13.109.44.8" dyno=web.2 connect=0ms service=449ms status=200 bytes=340 protocol=http tls_version=tls1.3 2025-03-14T08:44:21.551142+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ft0mar-gu0b4-x2zngg-7b5bwq-1741941861372 fwd="85.222.134.39, 35.85.172.135" dyno=web.2 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T08:44:22.382868+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kzsibrek@salesforce.com" host=icc-rest-production.herokuapp.com request_id=bdja8-4xrf8f-0v0eqj-koit2f5-1741941862221 fwd="85.222.134.39, 35.85.172.135" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T08:44:39.533453+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be" host=icc-rest-production.herokuapp.com request_id=47q5f9-c2jtp9-4h2e1-95rxns-1741941878780 fwd="85.222.134.39, 35.161.194.212" dyno=web.4 connect=0ms service=605ms status=200 bytes=3805 protocol=http tls_version=tls1.3 2025-03-14T08:44:47.960183+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/trust/instances?keys=USA244S" host=icc-rest-production.herokuapp.com request_id=tf8ali-u982ea-bvyyp-5a412-1741941887795 fwd="85.222.134.39, 35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=953 protocol=http tls_version=tls1.3 2025-03-14T08:44:54.013666+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be/trust" host=icc-rest-production.herokuapp.com request_id=s1hhcn-y9kgz-a12j3r-pylfd-1741941892607 fwd="85.222.134.39, 35.161.194.212" dyno=web.3 connect=0ms service=1265ms status=200 bytes=494 protocol=http tls_version=tls1.3 2025-03-14T08:45:28.327102+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=ftm429-i56zdia-iqrk8-pwwnsb-1741941927855 fwd="85.222.134.4, 35.85.172.135" dyno=web.4 connect=0ms service=263ms status=200 bytes=481694 protocol=http tls_version=tls1.3 2025-03-14T08:46:06.418897+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/damini.malik@salesforce.com" host=icc-rest-production.herokuapp.com request_id=whoxii-wypfz3-zn3vay-7x5i7j-1741941965340 fwd="104.161.246.2, 35.85.172.135" dyno=web.5 connect=0ms service=6ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T08:46:07.184869+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000CFqqbYAD" host=icc-rest-production.herokuapp.com request_id=vm0i3s-fyn7ib-066lbm-0bcr4v-1741941966436 fwd="104.161.246.2, 35.85.172.135" dyno=web.5 connect=0ms service=403ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T08:46:46.167699+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=platform%20i" host=icc-rest-production.herokuapp.com request_id=y25t3j-xorhivx-liyp7j-fjct19-1741942005996 fwd="85.222.134.39, 35.85.172.135" dyno=web.2 connect=0ms service=32ms status=200 bytes=1062 protocol=http tls_version=tls1.3 2025-03-14T08:47:06.615909+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ff07dd05-1331-0a89-eaf0-34e7f00d896e fwd="35.85.172.135" dyno=web.5 connect=0ms service=12ms status=200 bytes=446 protocol=http tls_version=tls1.3 2025-03-14T08:47:06.626757+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ce8ae326-f1cb-eac8-1880-2e6a929f39a5 fwd="35.85.172.135" dyno=web.5 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T08:47:06.694182+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08H9H693E3" host=icc-rest-production.herokuapp.com request_id=bd35ca39-c577-cd28-837d-6f035c764cc5 fwd="35.85.172.135" dyno=web.5 connect=0ms service=64ms status=200 bytes=9834 protocol=http tls_version=tls1.3 2025-03-14T08:47:17.601255+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=297c286a-1cd8-c876-7453-2c4f736eb7ac fwd="35.85.172.135" dyno=web.2 connect=0ms service=23ms status=200 bytes=457 protocol=http tls_version=tls1.3 2025-03-14T08:47:17.606667+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f42d9142-e437-91b7-5428-806740d6fcab fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T08:47:17.734842+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=0eadfbda-2478-c951-e656-c6c90a714987 fwd="35.85.172.135" dyno=web.2 connect=0ms service=126ms status=200 bytes=68709 protocol=http tls_version=tls1.3 2025-03-14T08:47:17.740961+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=661b914a-31aa-bf0e-fd66-dadd7d48fafe fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T08:47:20.667888+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/latest" host=icc-rest-production.herokuapp.com request_id=243939fe-dc67-4646-cb7e-2ba479d5c91d fwd="52.27.27.64" dyno=web.3 connect=0ms service=30ms status=200 bytes=4474 protocol=http tls_version=tls1.3 2025-03-14T08:47:48.027108+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=dbii0h-phrs5i-g1avvf-l6jggc-1741942067126 fwd="104.161.244.2, 35.161.194.212" dyno=web.2 connect=0ms service=185ms status=200 bytes=6361 protocol=http tls_version=tls1.3 2025-03-14T08:48:29.082947+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006BPsrIAG" host=icc-rest-production.herokuapp.com request_id=jbi2kb-2veah3-7nrkvu-fm3u3m-1741942108450 fwd="85.222.134.39, 52.27.27.64" dyno=web.1 connect=0ms service=496ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T08:48:37.190107+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=34efcdb0-2ec3-1f21-0592-d2d56a141f7b fwd="35.161.194.212" dyno=web.2 connect=0ms service=22ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T08:48:37.196754+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6c034035-b1de-0690-ead5-498cfa610b76 fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T08:48:37.309297+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=a2b987bd-70ad-a184-38f0-90fc620634cd fwd="35.161.194.212" dyno=web.2 connect=0ms service=110ms status=200 bytes=68709 protocol=http tls_version=tls1.3 2025-03-14T08:48:37.317311+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=2cd64f42-4af2-edd1-e201-8f1fe926773a fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T08:50:00.740535+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d71cf230-7721-65de-f2cf-253cc9543723 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T08:51:45.634044+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000000qzVKIAY" host=icc-rest-production.herokuapp.com request_id=k6z0ef-76i25e-q7cre-0ahld-1741942304551 fwd="85.222.134.3, 35.161.194.212" dyno=web.1 connect=0ms service=467ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T08:51:53.112803+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=crm%20database" host=icc-rest-production.herokuapp.com request_id=g9u8bd-oh83-dt6yx-ffw89q-1741942312273 fwd="85.222.134.39, 35.85.172.135" dyno=web.2 connect=0ms service=32ms status=200 bytes=211 protocol=http tls_version=tls1.3 2025-03-14T08:51:56.763034+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ytpme-jhuox-csrhle-7l1j5q-1741942315877 fwd="104.161.244.2, 35.85.172.135" dyno=web.1 connect=0ms service=211ms status=200 bytes=7149 protocol=http tls_version=tls1.3 2025-03-14T08:52:34.887987+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=lsj2ca-e3txaj-2mae5v-197akj-1741942353992 fwd="104.161.244.2, 52.27.27.64" dyno=web.1 connect=0ms service=259ms status=200 bytes=23850 protocol=http tls_version=tls1.3 2025-03-14T08:52:41.234913+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f721e311-47ec-9d09-ea7b-38f71102bef0 fwd="52.27.27.64" dyno=web.2 connect=0ms service=6ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T08:52:41.240659+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3ba24bf9-0eed-b512-e8f4-4d3f9afe4038 fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T08:52:41.300410+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08H9H693E3" host=icc-rest-production.herokuapp.com request_id=6b433ef9-c9a2-36d1-cccb-ac2db8c5e197 fwd="52.27.27.64" dyno=web.2 connect=0ms service=58ms status=200 bytes=13604 protocol=http tls_version=tls1.3 2025-03-14T08:55:02.091192+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=3ed2b775-4e5c-c708-55f0-85706241b16a fwd="13.109.44.8" dyno=web.5 connect=0ms service=28ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T08:55:08.106179+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be/comms/latest" host=icc-rest-production.herokuapp.com request_id=f37ab6d8-d885-f673-a750-1f3d93002d62 fwd="35.85.172.135" dyno=web.4 connect=0ms service=24ms status=200 bytes=2342 protocol=http tls_version=tls1.3 2025-03-14T08:57:04.756365+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=07778e80-ac55-b2f3-2b2e-0ba40bf71aa1 fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=461 protocol=http tls_version=tls1.3 2025-03-14T08:57:04.763405+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e8467746-effe-ec85-48e8-ae0bcfe5206c fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T08:57:04.834961+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08H9H693E3" host=icc-rest-production.herokuapp.com request_id=bffcee51-4266-d312-7391-6bbda5731626 fwd="52.27.27.64" dyno=web.2 connect=0ms service=68ms status=200 bytes=13604 protocol=http tls_version=tls1.3 2025-03-14T08:57:04.841296+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=eec2ec0a-6b11-8349-2e2a-121f614f558e fwd="52.27.27.64" dyno=web.2 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T08:58:00.565175+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=037c2206-c053-0e85-4149-f83318d3f7b1 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T08:58:28.685194+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T08%3A58%3A25.167671545Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=57cdcd93-e0c7-2a0c-eadb-76be0979ff63 fwd="54.236.114.244" dyno=web.1 connect=0ms service=41ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:00:00.756956+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=99d3e7c1-9ae6-7a0c-884b-cac8e4aacf7e fwd="52.27.27.64" dyno=web.4 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:03:44.690668+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A03%3A44.419009757Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f9587f39-e6b8-cedc-990b-4b76a81c13ea fwd="54.236.114.244" dyno=web.2 connect=0ms service=53ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:04:00.663013+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A04%3A00.592672537Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=27927501-7002-b643-56bb-d31cac7024c3 fwd="54.236.114.244" dyno=web.2 connect=0ms service=37ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:05:01.722762+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=2b9e6a60-b5a4-1823-1354-e0670f4ba47a fwd="13.109.44.8" dyno=web.3 connect=0ms service=56ms status=200 bytes=1844 protocol=http tls_version=tls1.3 2025-03-14T09:05:50.790920+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A05%3A50.501086282Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=95e1d5b7-ac46-6181-b379-b4bf89095826 fwd="54.236.114.244" dyno=web.4 connect=0ms service=59ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:05:53.997834+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A05%3A50.501086282Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a910cc11-7dc0-efda-d1b0-6534b5ed205f fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:06:12.423694+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=core%20db" host=icc-rest-production.herokuapp.com request_id=x7jsl9-n4z45p-icvqxv-ypbu63-1741943171587 fwd="85.222.134.39, 52.27.27.64" dyno=web.1 connect=0ms service=40ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:06:16.970124+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=core%20database" host=icc-rest-production.herokuapp.com request_id=bd8wuc-emd1v-z8p97-2kolj-1741943176804 fwd="85.222.134.39, 52.27.27.64" dyno=web.2 connect=0ms service=30ms status=200 bytes=255 protocol=http tls_version=tls1.3 2025-03-14T09:06:19.386273+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A06%3A19.294936814Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d25babf8-b44b-514c-ab1f-797af9fb6350 fwd="54.236.114.244" dyno=web.4 connect=0ms service=59ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:06:21.303446+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=3fxaxm-bcax7h-3twky-h0h8uc-1741943180003 fwd="104.161.244.2, 35.161.194.212" dyno=web.2 connect=0ms service=169ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T09:06:21.541682+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A06%3A21.467337961Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5a8877d5-8531-ac1d-0f58-e55ddb653220 fwd="54.236.114.244" dyno=web.4 connect=0ms service=42ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:06:24.108110+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A06%3A24.040028247Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a55d03f1-d56e-e29f-fc46-5b486b0e064a fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:06:25.208246+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A06%3A24.040028247Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5d155b9a-17a6-8840-ba6a-777c8533ef41 fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:06:27.309170+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A06%3A24.040028247Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4409a2ad-8839-2be8-7665-65a90ac6cafd fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:06:30.228872+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=dw63md-isg1d8-jni6hx-p4x8xa-1741943190034 fwd="85.222.134.4, 35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:06:31.073091+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=q74jjr-mbe4b-6kxhn9-tc4o18-1741943190590 fwd="85.222.134.4, 35.85.172.135" dyno=web.4 connect=0ms service=250ms status=200 bytes=481696 protocol=http tls_version=tls1.3 2025-03-14T09:06:53.902016+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d554c3d5-9041-80f8-353d-fd0394f25374 fwd="35.161.194.212" dyno=web.4 connect=0ms service=28ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T09:06:53.912912+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ba18aa58-5e66-2df3-03f2-ef588d0b01ec fwd="35.161.194.212" dyno=web.4 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:06:54.040483+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=26f19ec4-d886-b7b4-24ca-7796a78c1c44 fwd="35.161.194.212" dyno=web.4 connect=0ms service=125ms status=200 bytes=72770 protocol=http tls_version=tls1.3 2025-03-14T09:06:54.047868+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=c5fd6089-c51b-9d10-815d-24be5d2e989a fwd="35.161.194.212" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T09:09:08.164096+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A09%3A07.871772484Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=544d7d75-bc53-2136-2330-0fb6c89a4281 fwd="54.236.114.244" dyno=web.1 connect=0ms service=61ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:09:11.372383+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A09%3A07.871772484Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=511deb6a-932d-2e0e-7d25-0e5d265ec853 fwd="54.236.114.244" dyno=web.1 connect=0ms service=41ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:09:23.368832+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A09%3A23.295090372Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=35a1ab03-77b4-93c8-1acc-9d11761f5a67 fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:09:26.574840+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A09%3A23.295090372Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=be17ef7d-a61b-df09-5fe2-46394fe1bd2c fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:09:39.502765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A09%3A39.430041142Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=221980cb-d109-83d4-8d4b-5edbc59262f7 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:09:42.709197+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A09%3A39.430041142Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e7f7b428-94d7-4aed-0c1d-c5f6f339282b fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=10604 protocol=http tls_version=tls1.3 2025-03-14T09:10:00.516556+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=bb592e4f-17ef-cd69-541c-38733f284418 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T09:10:02.025776+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=b0830c19-3de4-0611-bc80-c0604437abc8 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1844 protocol=http tls_version=tls1.3 2025-03-14T09:13:37.740259+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be/comms/latest" host=icc-rest-production.herokuapp.com request_id=c85e1857-6168-3352-e1d4-bb1e92ba5fa5 fwd="35.161.194.212" dyno=web.1 connect=0ms service=25ms status=200 bytes=2342 protocol=http tls_version=tls1.3 2025-03-14T09:19:16.646009+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=u9acgn-2sc9q-jyxbu8-x6z7xp-1741943956405 fwd="85.222.134.4, 52.27.27.64" dyno=web.5 connect=0ms service=13ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T09:20:00.594161+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=330b81a1-29d4-49fc-ffa7-00a54b111063 fwd="52.27.27.64" dyno=web.2 connect=0ms service=13ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:23:24.704398+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?caseNumber=73010822" host=icc-rest-production.herokuapp.com request_id=6c44c0a2-703e-e292-2cb2-f9668022cb09 fwd="155.226.176.120" dyno=web.4 connect=0ms service=80ms status=200 bytes=3286 protocol=http tls_version=tls1.3 2025-03-14T09:23:24.825990+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/internal?type=TCE" host=icc-rest-production.herokuapp.com request_id=b3ade0e1-184d-7ebd-8628-6ee82fb3e1df fwd="155.226.176.120" dyno=web.4 connect=0ms service=68ms status=200 bytes=5496 protocol=http tls_version=tls1.3 2025-03-14T09:24:14.234089+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be/comms/latest" host=icc-rest-production.herokuapp.com request_id=9901b09f-ee2d-c046-3a6c-bb447eb153e6 fwd="35.161.194.212" dyno=web.5 connect=0ms service=30ms status=200 bytes=2396 protocol=http tls_version=tls1.3 2025-03-14T09:24:55.007848+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/resolve" host=icc-rest-production.herokuapp.com request_id=tbcj3-0x8ycn-w90jl-f7v3o-1741944293924 fwd="85.222.134.3, 52.27.27.64" dyno=web.4 connect=0ms service=330ms status=200 bytes=1230 protocol=http tls_version=tls1.3 2025-03-14T09:25:01.791002+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c24d2f11-5c33-da8e-df06-91506519c76f fwd="13.109.44.8" dyno=web.1 connect=0ms service=61ms status=200 bytes=1847 protocol=http tls_version=tls1.3 2025-03-14T09:29:35.990996+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7errl6-33n0gb-h84urw-wvxvnn-1741944575031 fwd="104.161.244.2, 35.85.172.135" dyno=web.5 connect=0ms service=256ms status=200 bytes=24613 protocol=http tls_version=tls1.3 2025-03-14T09:31:44.443673+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A31%3A40.970387450Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0a860ae5-5359-11cc-f649-1f72f7567420 fwd="54.236.114.244" dyno=web.2 connect=0ms service=37ms status=200 bytes=9803 protocol=http tls_version=tls1.3 2025-03-14T09:32:12.096511+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=33dea5a4-031b-1137-dbc8-83f1191e393e fwd="35.161.194.212" dyno=web.4 connect=0ms service=11ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T09:32:12.104008+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=cf879d04-b777-f4d8-5ebd-faa82984934a fwd="35.161.194.212" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:32:12.583778+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000006cWGLYA2" host=icc-rest-production.herokuapp.com request_id=a424c61a-5eb9-9fa0-3243-3ee4b60ce4a2 fwd="35.161.194.212" dyno=web.4 connect=0ms service=475ms status=200 bytes=172 protocol=http tls_version=tls1.3 2025-03-14T09:32:12.594285+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/a00EE00000azuOwYAI" host=icc-rest-production.herokuapp.com request_id=68ad3490-b18a-20b9-400f-936c52c07962 fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T09:32:18.094492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3cdf84a4-973b-0297-53fa-016244676c3a fwd="35.85.172.135" dyno=web.5 connect=0ms service=12ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T09:32:18.102356+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ce1d298e-8d25-6436-7f11-ccd4739ad660 fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:32:18.251544+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams" host=icc-rest-production.herokuapp.com request_id=d085b4fb-a174-80c5-bddb-b183072b4ccd fwd="35.85.172.135" dyno=web.5 connect=0ms service=146ms status=200 bytes=2579239 protocol=http tls_version=tls1.3 2025-03-14T09:32:19.824639+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00AH000000ikT1YAI" host=icc-rest-production.herokuapp.com request_id=12c2812c-137b-ec4c-be12-7ace8f3ea0cb fwd="35.161.194.212" dyno=web.1 connect=0ms service=235ms status=200 bytes=12439 protocol=http tls_version=tls1.3 2025-03-14T09:32:19.877920+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/f4a92440-0118-46f9-ada1-b1b8bf3c8685/config" host=icc-rest-production.herokuapp.com request_id=1998ee98-6248-3c52-275e-200033c91407 fwd="35.161.194.212" dyno=web.1 connect=0ms service=51ms status=200 bytes=9221 protocol=http tls_version=tls1.3 2025-03-14T09:32:48.157595+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A32%3A44.662851741Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=31850c3c-c46b-524f-32fa-35e249991ebb fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=9803 protocol=http tls_version=tls1.3 2025-03-14T09:33:31.455871+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be/resolve" host=icc-rest-production.herokuapp.com request_id=ljzxmj-cm9ec6-ki9448-j6nbag-1741944798921 fwd="85.222.134.4, 52.27.27.64" dyno=web.1 connect=0ms service=11928ms status=200 bytes=1636 protocol=http tls_version=tls1.3 2025-03-14T09:33:56.641797+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c4404702-786a-4147-bb53-d8e51e848b2e?include=all" host=icc-rest-production.herokuapp.com request_id=2523bb5a-7625-0141-1d36-79209f522ffd fwd="52.27.27.64" dyno=web.2 connect=0ms service=127ms status=200 bytes=7204 protocol=http tls_version=tls1.3 2025-03-14T09:34:07.327574+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8fd94998-94aa-c76b-385c-85c7ecc8ba3f fwd="52.27.27.64" dyno=web.5 connect=0ms service=14ms status=200 bytes=492 protocol=http tls_version=tls1.3 2025-03-14T09:34:07.335753+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7bc6f61b-4c78-66f9-699f-caaecc48ab2b fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=2912 protocol=http tls_version=tls1.3 2025-03-14T09:34:07.399499+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HRLTF40J" host=icc-rest-production.herokuapp.com request_id=bd95f7e9-f315-856f-60b8-7508bc533b0d fwd="52.27.27.64" dyno=web.5 connect=0ms service=61ms status=200 bytes=4098 protocol=http tls_version=tls1.3 2025-03-14T09:34:08.547593+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a508d093-9ca4-00ed-34fd-7ac261d40731 fwd="35.161.194.212" dyno=web.1 connect=0ms service=14ms status=200 bytes=438 protocol=http tls_version=tls1.3 2025-03-14T09:34:08.558209+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b25eddb3-25e4-ee65-e583-a1b0e8aad4b0 fwd="35.161.194.212" dyno=web.1 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:34:08.624017+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HRLTF40J" host=icc-rest-production.herokuapp.com request_id=331328a3-241b-3aae-ed73-1451e0336e09 fwd="35.161.194.212" dyno=web.1 connect=0ms service=62ms status=200 bytes=4098 protocol=http tls_version=tls1.3 2025-03-14T09:34:48.921943+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03JKDWTSGG" host=icc-rest-production.herokuapp.com request_id=49002fa2-6a03-ca35-7ce0-c3e6753e3b45 fwd="35.161.194.212" dyno=web.2 connect=0ms service=14ms status=200 bytes=226 protocol=http tls_version=tls1.3 2025-03-14T09:35:42.674376+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A35%3A41.286350353Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=72915ec3-8cbb-e54f-d4c6-d724786f447c fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10045 protocol=http tls_version=tls1.3 2025-03-14T09:38:00.567286+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b4150aa1-29d7-c6f8-b04d-c25394093081 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T09:39:16.179371+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=cae264b4-fd40-8b6c-3810-b68ab83ed0cd fwd="52.27.27.64" dyno=web.6 connect=0ms service=8ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T09:39:16.378853+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=df25f5f9-eddc-32ce-24ce-2b44c5a63773 fwd="52.27.27.64" dyno=web.6 connect=0ms service=25ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T09:39:16.387062+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a11efef8-bf3c-7def-c48f-dc8a8b566c41 fwd="52.27.27.64" dyno=web.6 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:39:17.977326+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=36bf335e-b0f5-4cf5-5ff1-d00c56fc76e7 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T09:39:18.146492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=57f49a81-ded9-1565-d33a-68baab3a7888 fwd="35.85.172.135" dyno=web.2 connect=0ms service=8ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T09:39:18.151823+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=156c0569-7eff-9c28-5744-1c44391c610a fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:39:18.181718+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=CAPE" host=icc-rest-production.herokuapp.com request_id=dab442d6-076d-8d19-c123-79149ccfb305 fwd="35.85.172.135" dyno=web.2 connect=0ms service=27ms status=200 bytes=4733 protocol=http tls_version=tls1.3 2025-03-14T09:39:20.270923+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=71445441-9c20-9b37-b5d4-8fab74026484 fwd="52.27.27.64" dyno=web.6 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T09:39:20.439652+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9db45928-4aa4-cc58-1760-d814cf34b6af fwd="52.27.27.64" dyno=web.6 connect=0ms service=10ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T09:39:20.446410+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=21a40931-5441-99c7-8449-d8ee9527bc3e fwd="52.27.27.64" dyno=web.6 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:39:20.477298+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=CAPE" host=icc-rest-production.herokuapp.com request_id=70dd4598-d51c-0a06-870f-eb7271553449 fwd="52.27.27.64" dyno=web.6 connect=0ms service=28ms status=200 bytes=4733 protocol=http tls_version=tls1.3 2025-03-14T09:40:02.188826+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=fae5edec-7020-d14f-d60a-ae1ee7b3b784 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1692 protocol=http tls_version=tls1.3 2025-03-14T09:40:02.439778+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=30121a8c-ec88-3701-d4eb-81c5198e6803 fwd="13.109.44.8" dyno=web.6 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T09:40:35.062205+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A40%3A27.463415332Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8c042d0e-26f3-eb6f-a5d5-b0723043a609 fwd="54.236.114.244" dyno=web.4 connect=0ms service=42ms status=200 bytes=10046 protocol=http tls_version=tls1.3 2025-03-14T09:42:00.619663+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=747e826b-5fe9-c8d5-cdb9-ee491f20cbeb fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T09:44:39.255459+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=090458f4-8048-18c1-ce42-00f632f0d19b fwd="35.161.194.212" dyno=web.2 connect=0ms service=24ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T09:44:39.262135+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0f55797a-ec4b-f631-9a6f-da4d5ffcb1ae fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:44:39.385512+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=4d7b46a7-9d0e-18c8-644e-cd30b7d46630 fwd="35.161.194.212" dyno=web.2 connect=0ms service=121ms status=200 bytes=76434 protocol=http tls_version=tls1.3 2025-03-14T09:48:00.629351+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=aba944d5-096d-914d-e4b7-ff9245b4a68e fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T09:48:06.942289+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000014kA9YAI" host=icc-rest-production.herokuapp.com request_id=n4w4d2-z86zul-wzmo7-nfocx8-1741945686280 fwd="85.222.134.3, 35.161.194.212" dyno=web.2 connect=0ms service=457ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T09:48:11.898885+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/4e547913-bf7c-4a68-8ea6-78ba55ada2be/close" host=icc-rest-production.herokuapp.com request_id=9f29bf88-816d-d4d0-415e-cb7a85b844e3 fwd="52.27.27.64" dyno=web.2 connect=0ms service=199ms status=200 bytes=5120 protocol=http tls_version=tls1.3 2025-03-14T09:48:15.400517+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06AB75U7T7" host=icc-rest-production.herokuapp.com request_id=a691b534-028b-6c88-246d-aecef38c8d1c fwd="35.85.172.135" dyno=web.1 connect=0ms service=8ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T09:48:15.418384+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/W013ESHRLR3" host=icc-rest-production.herokuapp.com request_id=1ee06594-b931-c3b3-baf6-8d655fbe6ab2 fwd="35.85.172.135" dyno=web.1 connect=0ms service=22ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T09:48:15.430314+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03LNRS637U" host=icc-rest-production.herokuapp.com request_id=8bc93b2e-509c-7d25-aa80-5c6da2a067a8 fwd="35.85.172.135" dyno=web.1 connect=0ms service=36ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T09:48:15.412287+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WDRE5NUUS" host=icc-rest-production.herokuapp.com request_id=76b7cfdb-a1d5-aefe-9b83-f4461335747d fwd="35.85.172.135" dyno=web.4 connect=0ms service=24ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T09:48:15.423193+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WV8TM5WP5" host=icc-rest-production.herokuapp.com request_id=6d8cbcd2-6a23-18c9-7cee-d72cdccbd6be fwd="35.85.172.135" dyno=web.4 connect=0ms service=31ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T09:48:15.424291+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01UPBJAV5F" host=icc-rest-production.herokuapp.com request_id=39934089-6087-8723-31a7-f9246bb63bec fwd="35.85.172.135" dyno=web.4 connect=0ms service=35ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T09:48:15.427954+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U07FNPU88EM" host=icc-rest-production.herokuapp.com request_id=ac4299bc-67b7-33fd-ab39-be31f9f684c7 fwd="35.85.172.135" dyno=web.4 connect=0ms service=30ms status=200 bytes=210 protocol=http tls_version=tls1.3 2025-03-14T09:48:33.631677+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681" host=icc-rest-production.herokuapp.com request_id=5e91e216-45a0-29e1-d0eb-bb887dbf0575 fwd="13.109.44.8" dyno=web.2 connect=0ms service=28ms status=200 bytes=875 protocol=http tls_version=tls1.3 2025-03-14T09:48:42.805383+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2dd14f43-fb7a-996c-204a-6a32da6d1456 fwd="52.27.27.64" dyno=web.5 connect=0ms service=12ms status=200 bytes=509 protocol=http tls_version=tls1.3 2025-03-14T09:48:42.812644+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=dedb46a0-907b-b0da-2b6a-4743c939ad87 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:48:42.869869+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HPHBM9MK" host=icc-rest-production.herokuapp.com request_id=19b4de24-7f13-fd83-ef96-e1e2b465c045 fwd="52.27.27.64" dyno=web.5 connect=0ms service=55ms status=200 bytes=5125 protocol=http tls_version=tls1.3 2025-03-14T09:48:44.127005+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681" host=icc-rest-production.herokuapp.com request_id=8570140b-8e67-07ac-d766-bc10af9998fe fwd="13.109.44.8" dyno=web.2 connect=0ms service=12ms status=200 bytes=1161 protocol=http tls_version=tls1.3 2025-03-14T09:48:47.475227+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681" host=icc-rest-production.herokuapp.com request_id=4e9063ed-d1fc-4b15-4b4c-51dcdcb7701f fwd="13.109.44.8" dyno=web.2 connect=0ms service=10ms status=200 bytes=1188 protocol=http tls_version=tls1.3 2025-03-14T09:49:09.607064+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=CAP" host=icc-rest-production.herokuapp.com request_id=r4mri8-54wsdd-kto22j-rhe2a8-1741945748899 fwd="85.222.134.4, 35.161.194.212" dyno=web.4 connect=0ms service=36ms status=200 bytes=1081 protocol=http tls_version=tls1.3 2025-03-14T09:49:35.625029+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=CRM%20Dat" host=icc-rest-production.herokuapp.com request_id=t9nnoh-lilq7q-yal64s-ava8cb-1741945775429 fwd="85.222.134.4, 35.161.194.212" dyno=web.1 connect=0ms service=37ms status=200 bytes=211 protocol=http tls_version=tls1.3 2025-03-14T09:49:40.925024+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=Core%20D" host=icc-rest-production.herokuapp.com request_id=9ddn5d-5gw6vu-zzpt0p-57c857a-1741945780748 fwd="85.222.134.4, 35.161.194.212" dyno=web.2 connect=0ms service=17ms status=200 bytes=585 protocol=http tls_version=tls1.3 2025-03-14T09:50:00.591437+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=69de29d8-9331-4488-1fb4-e3911d008a22 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T09:50:00.611100+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=a4ff86f6-452e-b2bd-c19e-69f010c19fb9 fwd="52.27.27.64" dyno=web.3 connect=0ms service=13ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:50:07.985563+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d6ae94fa-775e-401c-8854-6c5e205b60eb fwd="52.27.27.64" dyno=web.5 connect=0ms service=29ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T09:50:07.992836+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f005dd3b-cb72-7c67-6873-03582195e851 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:50:08.097960+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08H9H693E3" host=icc-rest-production.herokuapp.com request_id=348efccc-7739-f490-0fb4-1a9156977ecf fwd="52.27.27.64" dyno=web.5 connect=0ms service=102ms status=200 bytes=21768 protocol=http tls_version=tls1.3 2025-03-14T09:50:08.105316+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=473662a4-1485-1d85-bbca-91fc6391e7c5 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T09:50:14.279645+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=bcmo4-mnzn9c-ba8om-zcj76-1741945813816 fwd="85.222.134.1, 35.85.172.135" dyno=web.1 connect=0ms service=289ms status=200 bytes=481228 protocol=http tls_version=tls1.3 2025-03-14T09:50:39.612481+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=l8rbbw-p20dig-rqp6s-8d9938-1741945838927 fwd="85.222.134.3, 35.161.194.212" dyno=web.2 connect=0ms service=139ms status=200 bytes=4855 protocol=http tls_version=tls1.3 2025-03-14T09:50:39.727867+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=4gf3vw-wt8ib6-uptjbx-xx6sp4-1741945838781 fwd="85.222.134.4, 52.27.27.64" dyno=web.4 connect=0ms service=216ms status=200 bytes=4855 protocol=http tls_version=tls1.3 2025-03-14T09:50:39.860205+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ofxrix-qn1y3s-26jtxn-6qsiq8-1741945838967 fwd="85.222.134.39, 52.27.27.64" dyno=web.3 connect=0ms service=186ms status=200 bytes=4855 protocol=http tls_version=tls1.3 2025-03-14T09:52:59.508689+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A52%3A59.205440766Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=47c94362-ba6c-c0b0-2f20-be1825eb5be6 fwd="54.236.114.244" dyno=web.1 connect=0ms service=66ms status=200 bytes=10465 protocol=http tls_version=tls1.3 2025-03-14T09:53:00.614464+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T09%3A52%3A59.205440766Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b1d7c6ed-b3b5-17f1-6664-d7666da2a248 fwd="54.236.114.244" dyno=web.1 connect=0ms service=42ms status=200 bytes=10465 protocol=http tls_version=tls1.3 2025-03-14T09:53:12.644573+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c67f1e6d-6739-d176-8427-47edfacbbac7 fwd="35.85.172.135" dyno=web.2 connect=0ms service=22ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T09:53:12.650933+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=19d00bb0-2f8c-d782-917a-06a1bd1590b7 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:53:12.707586+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HPHBM9MK" host=icc-rest-production.herokuapp.com request_id=caf0eefd-8ab7-5bb1-7712-8db9dd715e1a fwd="35.85.172.135" dyno=web.2 connect=0ms service=53ms status=200 bytes=7187 protocol=http tls_version=tls1.3 2025-03-14T09:55:55.335146+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=GUS%20CRM" host=icc-rest-production.herokuapp.com request_id=0dxd4f-ijzd33-x0e956-5tfd49-1741946155183 fwd="85.222.134.1, 35.85.172.135" dyno=web.1 connect=0ms service=18ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:56:04.908035+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681/pages" host=icc-rest-production.herokuapp.com request_id=bgizzn-ygkyir-6w195-sdcrc-1741946164569 fwd="85.222.134.1, 35.85.172.135" dyno=web.2 connect=0ms service=193ms status=202 bytes=664 protocol=http tls_version=tls1.3 2025-03-14T09:56:13.173197+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7901abea-3fff-1253-3109-64cde72d0f11 fwd="35.85.172.135" dyno=web.1 connect=0ms service=12ms status=200 bytes=465 protocol=http tls_version=tls1.3 2025-03-14T09:56:13.181167+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2df24a3b-73e2-257f-e398-f612916980b7 fwd="35.85.172.135" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T09:56:13.245639+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HPHBM9MK" host=icc-rest-production.herokuapp.com request_id=78aff484-5769-8c5a-1849-0676de3ab0f5 fwd="35.85.172.135" dyno=web.1 connect=0ms service=61ms status=200 bytes=8723 protocol=http tls_version=tls1.3 2025-03-14T09:58:00.617288+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1fdc5f9d-52f0-700b-920d-c49e066d4d8f fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:00:00.735948+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=2286a94b-8766-19ee-d668-f4447cea5c14 fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:00:01.038348+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2z922q-7inqqu-03m76-x1jdz-1741946400881 fwd="85.222.134.39, 52.27.27.64" dyno=web.1 connect=0ms service=28ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:00:01.550974+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=k3t3mm-q7wxgx-d3s6mm-u8ckcs-1741946401164 fwd="85.222.134.39, 52.27.27.64" dyno=web.5 connect=0ms service=259ms status=200 bytes=481228 protocol=http tls_version=tls1.3 2025-03-14T10:00:02.076347+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006BPsrIAG" host=icc-rest-production.herokuapp.com request_id=fmiiw-81g149-hcnqng-5se2nc-1741946401429 fwd="85.222.134.39, 35.161.194.212" dyno=web.3 connect=0ms service=509ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:00:02.126447+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=b134c2d3-faf9-8b03-9636-7835ef402534 fwd="13.109.44.8" dyno=web.3 connect=0ms service=86ms status=200 bytes=1651 protocol=http tls_version=tls1.3 2025-03-14T10:00:06.475775+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=36wmdd-o7iw8f-6h6oo-98za4-1741946406160 fwd="85.222.134.39, 52.27.27.64" dyno=web.1 connect=0ms service=177ms status=200 bytes=5498 protocol=http tls_version=tls1.3 2025-03-14T10:00:22.243291+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=093c01cf-ed77-4ec5-2881-8db1a10fd172 fwd="13.109.44.8" dyno=web.3 connect=0ms service=52ms status=200 bytes=6247 protocol=http tls_version=tls1.3 2025-03-14T10:01:39.872039+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/48a433a5-6b85-40cb-a66b-d2fc8e69696e?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7lugb-wdnlbg-mkxbvb-xz4owi-1741946498983 fwd="85.222.134.1, 52.27.27.64" dyno=web.5 connect=0ms service=254ms status=200 bytes=12916 protocol=http tls_version=tls1.3 2025-03-14T10:01:45.143233+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=3xywcp-0bpatc-ck66q-cs1s8v-1741946504714 fwd="85.222.134.1, 35.161.194.212" dyno=web.1 connect=0ms service=175ms status=200 bytes=5498 protocol=http tls_version=tls1.3 2025-03-14T10:02:47.007250+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=qrbfj8-l6qhjn-p7krqt-ru1a1p-1741946566574 fwd="85.222.134.39, 52.27.27.64" dyno=web.2 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:02:47.746421+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=59b82q-g5sbs-88hmj9-6mtd2s-1741946567408 fwd="85.222.134.39, 35.85.172.135" dyno=web.3 connect=0ms service=186ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:02:48.021067+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kzsibrek@salesforce.com" host=icc-rest-production.herokuapp.com request_id=0dac96-z990sj-osisqj-jqt3m-1741946567409 fwd="85.222.134.39, 35.85.172.135" dyno=web.4 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:06:04.999583+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=slnek-91djdk-3p95xp-f6bzjf-1741946764687 fwd="85.222.134.39, 35.85.172.135" dyno=web.1 connect=0ms service=180ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:07:22.193583+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T10%3A07%3A14.561986190Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=43c8ef0b-c4b8-846e-2895-76d2672b0b69 fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=10465 protocol=http tls_version=tls1.3 2025-03-14T10:07:58.902243+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=9de505cf-482d-dc5f-9bd5-2c376eee59d5 fwd="35.85.172.135" dyno=web.3 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T10:07:59.054626+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ad41ba9d-3546-fc3d-a7c7-897993652b2a fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T10:07:59.062765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=5db2d870-e1d3-c013-2682-66648cc35c34 fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:08:00.524842+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e9fbff8b-a8b8-42f6-383c-de3c495cbbfa fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:08:05.984540+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/usd/resources?name=Spl" host=icc-rest-production.herokuapp.com request_id=6ddecbef-de33-71eb-631c-4004f2d635f3 fwd="52.27.27.64" dyno=web.2 connect=0ms service=176ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:08:06.178000+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=898bf3a1-a8d3-e033-53ea-b6761ebe3961 fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T10:08:06.323357+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ee2e84a9-64c3-39d9-3f50-761e0cd71e91 fwd="35.85.172.135" dyno=web.5 connect=0ms service=30ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T10:08:06.331507+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=15cf488a-e281-1be8-40ee-41ee752eb27b fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:08:13.214420+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=f4b79014-c283-e231-68cf-54bc5eb49f0e fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T10:08:13.391397+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d694ccf1-b262-4e12-2321-e5774d63d6db fwd="35.85.172.135" dyno=web.5 connect=0ms service=11ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T10:08:13.399846+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=259cdc03-ccbc-8942-c70e-3ecae9993ce3 fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:08:15.168957+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=a6e3fb3b-6949-ef10-3148-4360dbb0d032 fwd="52.27.27.64" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T10:08:15.287152+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4c9431b0-8535-3ea9-a51c-88e86f32f2d9 fwd="52.27.27.64" dyno=web.3 connect=0ms service=10ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T10:08:15.293954+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ae5e0e3a-6ee8-dbf9-d4f2-5836f546233e fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:08:31.846299+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=9u8ky-074lhp-izmhba-7gh2eb-1741946910887 fwd="85.222.134.39, 35.85.172.135" dyno=web.5 connect=0ms service=259ms status=200 bytes=6455 protocol=http tls_version=tls1.3 2025-03-14T10:10:00.607895+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=f735092d-ecb2-46dc-0985-98a8a8d0d154 fwd="52.27.27.64" dyno=web.5 connect=0ms service=44ms status=200 bytes=1275 protocol=http tls_version=tls1.3 2025-03-14T10:10:43.790958+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HR8YSXT6" host=icc-rest-production.herokuapp.com request_id=a4f551ae-bda0-3e65-ecab-7a564ec7a3c6 fwd="35.161.194.212" dyno=web.2 connect=0ms service=57ms status=200 bytes=5043 protocol=http tls_version=tls1.3 2025-03-14T10:10:43.925328+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d7cde280-aea4-53e7-8065-2f2ccf2e226f fwd="52.27.27.64" dyno=web.3 connect=0ms service=20ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T10:10:43.932072+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=dfccce39-b1e3-56fb-ae6c-33f910f5a277 fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:10:44.010437+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HPHBM9MK" host=icc-rest-production.herokuapp.com request_id=10ae1b7e-00f6-7e9b-4541-bc74e521061b fwd="52.27.27.64" dyno=web.3 connect=0ms service=76ms status=200 bytes=11923 protocol=http tls_version=tls1.3 2025-03-14T10:12:00.536126+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c1464662-bd6f-80ec-14b2-4cf997790c5f fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:14:00.585194+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d7329a7a-172d-0865-2dc4-33655aa2c598 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:15:01.993239+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=34d5375a-f355-85f2-9643-5f1ec4c49806 fwd="13.109.44.8" dyno=web.3 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T10:16:00.710584+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=400bd050-2a4a-9966-1fcb-3b690d732681 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:20:00.537017+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e4b64f1f-ac5b-d3ed-1afb-eee6f8827b72 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:20:45.749884+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/2760aadb-509b-4e16-84a6-47b56e893681?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=hh3dby-ufowd-9aap7w-wkizc8-1741947644961 fwd="85.222.134.4, 35.85.172.135" dyno=web.3 connect=0ms service=212ms status=200 bytes=7777 protocol=http tls_version=tls1.3 2025-03-14T10:21:33.380886+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=CC%20Ec" host=icc-rest-production.herokuapp.com request_id=e89uum-50g2d-0b40r6-hnj86f-1741947693215 fwd="85.222.134.3, 52.27.27.64" dyno=web.2 connect=0ms service=31ms status=200 bytes=642 protocol=http tls_version=tls1.3 2025-03-14T10:23:41.938230+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01E93RU7T3" host=icc-rest-production.herokuapp.com request_id=a0d02b4e-ad05-63fe-3262-9c29b70f733e fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T10:23:41.944255+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02BE1ZQUVD" host=icc-rest-production.herokuapp.com request_id=56957aac-b8ec-0efa-4939-fd27d2013db7 fwd="35.161.194.212" dyno=web.5 connect=0ms service=7ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T10:23:41.966141+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01UPBJAV5F" host=icc-rest-production.herokuapp.com request_id=a0cea30a-5e7d-eb3b-cf7d-bd93a245a6e9 fwd="35.161.194.212" dyno=web.5 connect=0ms service=31ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:23:41.971224+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02M1DFH9HS" host=icc-rest-production.herokuapp.com request_id=5cf2a2da-f7a2-74e6-79d9-f6e8db5fa5cf fwd="35.161.194.212" dyno=web.5 connect=0ms service=34ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T10:23:41.955278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01G5MUL669" host=icc-rest-production.herokuapp.com request_id=79f94a51-5a17-aed0-50b1-c3a6e4e36e09 fwd="35.161.194.212" dyno=web.3 connect=0ms service=21ms status=200 bytes=213 protocol=http tls_version=tls1.3 2025-03-14T10:23:41.956795+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WV8TM5WP5" host=icc-rest-production.herokuapp.com request_id=3b2ff09a-f89c-3948-2329-a4811e96e37e fwd="35.161.194.212" dyno=web.3 connect=0ms service=20ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T10:23:41.986313+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=b22c7967-3747-9e62-397b-c6b8ac0c3b8f fwd="35.161.194.212" dyno=web.3 connect=0ms service=47ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:24:28.332225+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=rnxkca-k09kvl-wj9y3q-63lf7v-1741947868109 fwd="104.161.246.3, 52.27.27.64" dyno=web.3 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:24:29.471587+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/22c3a809-51a4-4f70-bc02-bd0d8df8c836?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=hyaaj-otuvqj-5k86u-g4xy0r-1741947868450 fwd="104.161.246.3, 35.161.194.212" dyno=web.4 connect=0ms service=221ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:24:29.547060+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a05b892f-42af-451f-81f4-65c23e87e2a6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=jmvpso-tgshjf-jxtg-luu5tb-1741947868450 fwd="104.161.246.3, 35.85.172.135" dyno=web.4 connect=0ms service=275ms status=200 bytes=16570 protocol=http tls_version=tls1.3 2025-03-14T10:24:30.127040+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000ETe6sYAD" host=icc-rest-production.herokuapp.com request_id=a7zkq3-gwk8ws-0jptnaa-9jxibe-1741947869434 fwd="104.161.246.3, 52.27.27.64" dyno=web.3 connect=0ms service=484ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:26:00.509524+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b87369bf-bbb3-de2e-d6c5-8ce839bd3666 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:27:19.458162+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=evorq6-24cvp-bqg555-la1kyh-1741948039245 fwd="85.222.134.1, 35.85.172.135" dyno=web.2 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:28:36.477348+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3hina-6idsi-01ybzze-o0k2tp-1741948116312 fwd="85.222.134.37, 35.85.172.135" dyno=web.5 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:32:00.594750+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2ac7aebd-15b9-e111-e57b-00cd19c98088 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:34:55.335733+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T10%3A34%3A53.925570779Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5feb1997-672c-59a8-ed22-b5462b8f63ca fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=10522 protocol=http tls_version=tls1.3 2025-03-14T10:40:00.639328+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=e659af2d-671a-1e33-ef52-0e9feb359046 fwd="52.27.27.64" dyno=web.3 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:40:02.122761+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=82a78cca-6edb-d238-e369-ecd6056f78b2 fwd="13.109.44.8" dyno=web.3 connect=0ms service=46ms status=200 bytes=1650 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.204516+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAS5NSNF3" host=icc-rest-production.herokuapp.com request_id=623c3b4a-d422-0192-5728-1e6484420c4b fwd="35.85.172.135" dyno=web.2 connect=0ms service=5ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.214247+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAXCLLU91" host=icc-rest-production.herokuapp.com request_id=cbd84b85-d294-0d33-838f-32e95f93dcd3 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.222780+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAS5P0VUZ" host=icc-rest-production.herokuapp.com request_id=6e60f42f-1d8f-0ad9-3bda-3d2a01136a70 fwd="35.85.172.135" dyno=web.2 connect=0ms service=22ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.236701+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAWQG79RN" host=icc-rest-production.herokuapp.com request_id=a758842f-f77f-f6c7-ede0-6287fa97419b fwd="35.85.172.135" dyno=web.2 connect=0ms service=5ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.245464+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WJB06CFJQ" host=icc-rest-production.herokuapp.com request_id=0283752c-a917-db52-9057-e3c9fc597e81 fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.247398+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAYGYN28P" host=icc-rest-production.herokuapp.com request_id=9b4a5be9-f6ae-b6bf-c891-f3b84c9f1678 fwd="35.85.172.135" dyno=web.2 connect=0ms service=16ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.258474+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAX8WKEGL" host=icc-rest-production.herokuapp.com request_id=67484e64-c079-f89d-ecea-50ffc0122046 fwd="35.85.172.135" dyno=web.2 connect=0ms service=25ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.262494+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/W018YH58S4T" host=icc-rest-production.herokuapp.com request_id=bdc0a001-6578-814b-a5ee-c69a0cc7e30c fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=174 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.263295+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U026DTL912T" host=icc-rest-production.herokuapp.com request_id=278f6757-b4ac-799a-2d11-0ee21c53c613 fwd="35.85.172.135" dyno=web.2 connect=0ms service=2ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.267468+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02DYTREKQA" host=icc-rest-production.herokuapp.com request_id=1a0995ef-0a31-51a1-d18a-af4125056f92 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.272443+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WFU97GEFR" host=icc-rest-production.herokuapp.com request_id=206c2edf-dc68-bb83-e75d-14d1308e2e3b fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.275453+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAYGY2K2T" host=icc-rest-production.herokuapp.com request_id=8898412a-a6d8-1773-3461-dae63eb48f3b fwd="35.85.172.135" dyno=web.2 connect=0ms service=2ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.285601+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WTHUPAK1Q" host=icc-rest-production.herokuapp.com request_id=c139c4d9-daa3-f181-a20b-74ae122eff8a fwd="35.85.172.135" dyno=web.2 connect=0ms service=2ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.286308+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WR992TKN3" host=icc-rest-production.herokuapp.com request_id=62406ce1-64f9-418a-1c7a-5355e5e1a083 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=207 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.302528+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U0547DURRQ8" host=icc-rest-production.herokuapp.com request_id=2c488efe-8c7c-2166-8e14-fb5ebd7159dc fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.308353+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06C270MUAF" host=icc-rest-production.herokuapp.com request_id=99ba7f94-250d-0987-9ce1-5e7d7e6a97e6 fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=208 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.321172+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U0257QR7GJC" host=icc-rest-production.herokuapp.com request_id=c034db91-5270-efc5-922c-2d4a0f1022a6 fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=214 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.324606+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U04HC201E68" host=icc-rest-production.herokuapp.com request_id=8f4140f7-d121-616a-5bd0-29077a892735 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.325234+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06Q54CS88M" host=icc-rest-production.herokuapp.com request_id=f0084111-313e-a2f2-b169-14ef90a3d91c fwd="35.85.172.135" dyno=web.2 connect=0ms service=5ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.228193+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WASRQNUPP" host=icc-rest-production.herokuapp.com request_id=18d34058-0ec1-5a92-cc8a-c71ec89269f0 fwd="35.85.172.135" dyno=web.4 connect=0ms service=25ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.230825+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WASJR6A9Z" host=icc-rest-production.herokuapp.com request_id=2aa3be52-99d2-ad00-1b3b-078f816a2f80 fwd="35.85.172.135" dyno=web.4 connect=0ms service=29ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.236066+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAYGY1BP1" host=icc-rest-production.herokuapp.com request_id=2c18a55d-2858-81b5-52e1-6fc00be71d82 fwd="35.85.172.135" dyno=web.4 connect=0ms service=8ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.237797+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAXCL6TBM" host=icc-rest-production.herokuapp.com request_id=becfd352-fb3c-69b6-762b-c4cf1c27c527 fwd="35.85.172.135" dyno=web.4 connect=0ms service=8ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.239995+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAUVAAE2F" host=icc-rest-production.herokuapp.com request_id=56e9e985-d48e-781f-9f0e-e7e8fe5d2988 fwd="35.85.172.135" dyno=web.4 connect=0ms service=33ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.244509+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAX8XDWAG" host=icc-rest-production.herokuapp.com request_id=533f97cb-de36-978f-0c9f-6594f14c2a46 fwd="35.85.172.135" dyno=web.4 connect=0ms service=10ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.244730+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WGF75NAQP" host=icc-rest-production.herokuapp.com request_id=9da47d0e-efe8-1313-67af-bb7a2afeb53f fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.249624+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAU6RTV1U" host=icc-rest-production.herokuapp.com request_id=0e86ccc7-dd44-25b0-e976-d497e8e27c2d fwd="35.85.172.135" dyno=web.4 connect=0ms service=45ms status=200 bytes=191 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.263154+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U021Z98P525" host=icc-rest-production.herokuapp.com request_id=0180a6f5-58e7-1122-29a9-e9150a2b49f3 fwd="35.85.172.135" dyno=web.4 connect=0ms service=6ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.265037+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01SQKWF6BX" host=icc-rest-production.herokuapp.com request_id=14830d0c-c6da-079c-5765-f59a59df12c1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=216 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.269749+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03RHCXMYLU" host=icc-rest-production.herokuapp.com request_id=449b3fdc-1e3f-df58-09c9-edac0e49caac fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.283682+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WSEB6HWA2" host=icc-rest-production.herokuapp.com request_id=aa5cb3df-8a29-ab9e-d79b-b27956884d01 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.296247+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WTKLT50LQ" host=icc-rest-production.herokuapp.com request_id=f9851924-07b6-0a16-1ecd-cc0eaa21193e fwd="35.85.172.135" dyno=web.4 connect=0ms service=9ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.298578+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WLRBW2CD6" host=icc-rest-production.herokuapp.com request_id=8c702a0b-1f84-13bb-5afe-f7a2b3afe581 fwd="35.85.172.135" dyno=web.4 connect=0ms service=6ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.310194+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/W015NEV5VDF" host=icc-rest-production.herokuapp.com request_id=be74377e-a78f-a79b-af67-affa1099c661 fwd="35.85.172.135" dyno=web.4 connect=0ms service=16ms status=200 bytes=207 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.314004+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01E93RU7T3" host=icc-rest-production.herokuapp.com request_id=7e19e9d1-b974-bca3-6916-38da9f6fc131 fwd="35.85.172.135" dyno=web.4 connect=0ms service=16ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.314751+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U029S38V6SE" host=icc-rest-production.herokuapp.com request_id=11382120-916d-e45a-9f6b-c6d309df5244 fwd="35.85.172.135" dyno=web.4 connect=0ms service=13ms status=200 bytes=209 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.321635+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01N1RX7936" host=icc-rest-production.herokuapp.com request_id=fc8b2eb5-79fd-45b2-e4eb-ed30516a96ce fwd="35.85.172.135" dyno=web.4 connect=0ms service=17ms status=200 bytes=196 protocol=http tls_version=tls1.3 2025-03-14T10:42:41.329358+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U036K3695J5" host=icc-rest-production.herokuapp.com request_id=d05d53c1-f05d-83be-9586-f0d1836b64d9 fwd="35.85.172.135" dyno=web.4 connect=0ms service=10ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T10:44:19.451611+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f05a96c5-d612-5353-fb36-6d07f2bc6e26 fwd="52.27.27.64" dyno=web.5 connect=0ms service=32ms status=200 bytes=449 protocol=http tls_version=tls1.3 2025-03-14T10:44:19.461607+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7b8023da-fa78-b4d6-783e-bdf32a99877e fwd="52.27.27.64" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:44:19.605458+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=0100f2e4-8684-5f79-dc29-5d3757980d53 fwd="52.27.27.64" dyno=web.5 connect=0ms service=141ms status=200 bytes=76727 protocol=http tls_version=tls1.3 2025-03-14T10:45:01.840554+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=41433210-29b3-1fea-f59e-797919274b8e fwd="13.109.44.8" dyno=web.2 connect=0ms service=54ms status=200 bytes=1650 protocol=http tls_version=tls1.3 2025-03-14T10:46:00.556496+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=47920cc9-5645-809f-940f-f612f221f627 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:50:00.608665+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=e9bf1362-c189-2a4f-1b55-3d8c679a4e8b fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:56:00.526496+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a2f68e31-6227-1298-f058-19eef00c96bd fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:56:54.838477+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=26df7273-e8ea-e409-9096-eb97a98b31ef fwd="52.27.27.64" dyno=web.1 connect=0ms service=25ms status=200 bytes=439 protocol=http tls_version=tls1.3 2025-03-14T10:56:54.849036+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6cbc0fff-543c-ad94-795e-0d3716dbc54b fwd="52.27.27.64" dyno=web.1 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:56:55.003206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HXGCUZ5E" host=icc-rest-production.herokuapp.com request_id=0beeb90e-73e0-fd41-a0c0-dd25091302da fwd="52.27.27.64" dyno=web.1 connect=0ms service=151ms status=200 bytes=68875 protocol=http tls_version=tls1.3 2025-03-14T10:57:18.584192+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d073ba88-6017-721e-a4cc-9e1acd775832 fwd="35.161.194.212" dyno=web.4 connect=0ms service=21ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T10:57:18.591953+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=eec8b9d8-032e-7aca-5bb5-353e0110280e fwd="35.161.194.212" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T10:57:18.740923+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HXGCUZ5E" host=icc-rest-production.herokuapp.com request_id=2eca5a4d-27a7-7109-5d00-ec573f2820c9 fwd="35.161.194.212" dyno=web.4 connect=0ms service=146ms status=200 bytes=68875 protocol=http tls_version=tls1.3 2025-03-14T10:57:19.137565+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a71f15e5-842e-4e32-843c-8825f03a5cef/comms/latest" host=icc-rest-production.herokuapp.com request_id=729324c0-0002-9ee3-538b-a4525a0aff1f fwd="35.161.194.212" dyno=web.4 connect=0ms service=33ms status=200 bytes=2053 protocol=http tls_version=tls1.3 2025-03-14T10:58:00.564571+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=7bb4c598-da1d-6de5-6943-60bb7fdefaed fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T10:58:25.672425+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b/comms/latest" host=icc-rest-production.herokuapp.com request_id=e412b0bf-97f8-4168-211b-6b5bc41f0397 fwd="35.85.172.135" dyno=web.1 connect=0ms service=35ms status=200 bytes=3587 protocol=http tls_version=tls1.3 2025-03-14T11:00:01.928051+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=f2d3f8e0-cc2f-c785-9dac-b05e3de4372a fwd="13.109.44.8" dyno=web.1 connect=0ms service=65ms status=200 bytes=1650 protocol=http tls_version=tls1.3 2025-03-14T11:02:12.544002+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A02%3A12.242197329Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=89b24882-b898-03da-2079-6a49d26311f0 fwd="54.236.114.244" dyno=web.3 connect=0ms service=60ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:02:45.962743+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0uwbcof-pcpix-axqll-ep9w305-1741950165720 fwd="85.222.134.3, 35.85.172.135" dyno=web.3 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T11:03:29.809625+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A03%3A29.514253506Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9a80d39f-2c1b-5b5c-c1a3-ca28da7e88ee fwd="54.236.114.244" dyno=web.5 connect=0ms service=67ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:03:30.915793+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A03%3A29.514253506Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3d8d8264-957f-ad98-c10c-9ffead91fa99 fwd="54.236.114.244" dyno=web.5 connect=0ms service=42ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:03:47.972516+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A03%3A47.878784482Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5a3f5fca-68e6-94ef-c5e6-ecf48471c562 fwd="54.236.114.244" dyno=web.5 connect=0ms service=61ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:03:49.077948+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A03%3A47.878784482Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=df9b877d-35b1-a855-afbc-46dafa792f02 fwd="54.236.114.244" dyno=web.5 connect=0ms service=42ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:04:00.176872+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A04%3A00.102995373Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=56375c08-53ea-6d90-b7ab-7b3f9c677070 fwd="54.236.114.244" dyno=web.5 connect=0ms service=41ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:04:01.281761+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A04%3A00.102995373Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6f563a0d-0487-33e2-6f4e-86820ec428ed fwd="54.236.114.244" dyno=web.5 connect=0ms service=41ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:07:41.571650+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A07%3A38.046868516Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=76057c6a-d88b-8dbb-8998-68992506c0f7 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:08:10.154696+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A08%3A06.850217307Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4187d1df-7477-00cf-f7b9-3f14ba144f3e fwd="54.236.114.244" dyno=web.1 connect=0ms service=41ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:09:03.962598+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A09%3A00.653658992Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=79a0685f-76fc-3a65-0ba7-f3ecd5f157a2 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:10:00.783616+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=c12b37a2-a049-6e6b-79b9-769abd8ffccc fwd="52.27.27.64" dyno=web.1 connect=0ms service=29ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T11:10:02.436023+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=3ef934d3-a7e4-b12a-4584-f19c1724c8e4 fwd="13.109.44.8" dyno=web.5 connect=0ms service=28ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T11:10:49.854981+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A10%3A48.466419413Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5e68bc1a-190a-0ced-60a5-051c7ffe31bb fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:10:51.959096+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A10%3A48.466419413Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7f23e47c-05e7-2eeb-e257-0382dd21fdc3 fwd="54.236.114.244" dyno=web.1 connect=0ms service=41ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:10:54.669045+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A10%3A51.393624819Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a805c903-2278-32ad-8d89-b1025e81abab fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:10:58.771307+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A10%3A51.393624819Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3395d964-85ee-ae59-2bde-39d762aeb673 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:15:01.799086+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c690ac4b-d346-2011-668e-d834119d7958 fwd="13.109.44.8" dyno=web.3 connect=0ms service=54ms status=200 bytes=1650 protocol=http tls_version=tls1.3 2025-03-14T11:16:00.588765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2a203999-117d-51b0-2198-225a4112ea48 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T11:24:00.548050+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4e0eb7e8-b5ef-9cfb-cb1c-108b087ecbb3 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T11:25:02.303722+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=0c11b21f-8da1-77c0-9363-4a0daeaca402 fwd="13.109.44.8" dyno=web.1 connect=0ms service=58ms status=200 bytes=1650 protocol=http tls_version=tls1.3 2025-03-14T11:25:02.537160+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=f5ca43a7-b9b5-6e2c-dcb5-0ee9d8d76bb7 fwd="13.109.44.8" dyno=web.1 connect=0ms service=12ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T11:26:00.498599+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e4680950-5a86-8b84-12d4-fe92a7fa5e0d fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T11:28:00.536569+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c13f3787-d14b-84b9-6493-fe666f23783c fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T11:30:01.857590+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c76d35ea-78bc-c423-9d81-e338d5338df5 fwd="13.109.44.8" dyno=web.5 connect=0ms service=60ms status=200 bytes=1650 protocol=http tls_version=tls1.3 2025-03-14T11:32:00.604093+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=3a61ebca-0585-60b7-f475-8991231f7df7 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T11:34:39.541466+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f9febfa5-34bb-9f57-f95e-2bfce510def0 fwd="35.85.172.135" dyno=web.2 connect=0ms service=22ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T11:34:39.548321+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=36ead1cb-a3ce-194f-bdb8-627e83d18211 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T11:34:39.677674+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=1360e31e-7eb4-860d-197d-aacf37ca1a9c fwd="35.85.172.135" dyno=web.2 connect=0ms service=126ms status=200 bytes=76727 protocol=http tls_version=tls1.3 2025-03-14T11:35:02.402070+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=803ac92e-3f43-4567-47f8-8c8d6d5f1818 fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T11:35:53.466471+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T11%3A35%3A49.958580227Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3a66ef29-7402-3343-fa5e-306b152b2223 fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=10648 protocol=http tls_version=tls1.3 2025-03-14T11:38:00.553854+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=7b0e4db9-6e46-de3b-3af0-8bbe602cd4c8 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T11:40:00.761926+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c08c6126-8f86-4b9b-ff55-0cd52854c6dd fwd="13.109.44.8" dyno=web.1 connect=0ms service=6ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T11:40:03.204449+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=44eee2fd-0c6c-7f9b-cb12-58eb99357ae9 fwd="13.109.44.8" dyno=web.2 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T11:41:28.002439+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a71f15e5-842e-4e32-843c-8825f03a5cef?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=3a24-ke6rz-imkg5j-hkesfd-1741952488734 fwd="204.14.236.211, 52.27.27.64" dyno=web.5 connect=0ms service=292ms status=200 bytes=32565 protocol=http tls_version=tls1.3 2025-03-14T11:50:02.165512+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=43bbf18a-fb0a-e9ce-a5ac-a61db4cedafa fwd="13.109.44.8" dyno=web.5 connect=0ms service=59ms status=200 bytes=1650 protocol=http tls_version=tls1.3 2025-03-14T11:50:02.398202+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=ae3d11b2-6683-bbaf-030f-1546cbb03d17 fwd="13.109.44.8" dyno=web.5 connect=0ms service=12ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T11:52:00.672970+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1bd8b961-5444-0d60-7d26-14e45ced90a2 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T11:55:01.866646+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=be34a04a-7bd9-6c68-7772-e11571932195 fwd="13.109.44.8" dyno=web.1 connect=0ms service=80ms status=200 bytes=1650 protocol=http tls_version=tls1.3 2025-03-14T11:55:13.578329+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=bc309472-72a8-21cd-d5d0-fd6539586ecc fwd="35.85.172.135" dyno=web.2 connect=0ms service=26ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T11:55:13.585923+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0877b076-511f-0b72-da96-3a95c93e7ac6 fwd="35.85.172.135" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T11:55:13.593060+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C6CEXVCDA" host=icc-rest-production.herokuapp.com request_id=5c05d3c6-d092-2c97-06ac-e16136ca38b5 fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=404 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T11:55:23.772496+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=af7c6aab-78ad-1d77-b214-1aed63ad2f06 fwd="35.85.172.135" dyno=web.3 connect=0ms service=25ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T11:55:23.779541+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=135affce-11c2-c455-0927-3e7f662cc772 fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T11:55:34.735787+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ecf19348-632a-af2e-bac4-21adc6a4e3c1 fwd="35.161.194.212" dyno=web.4 connect=0ms service=27ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T11:55:34.749220+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b3089f5b-27dc-aabf-feb4-4d98a24f9f70 fwd="35.161.194.212" dyno=web.4 connect=0ms service=11ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T11:55:34.867924+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams" host=icc-rest-production.herokuapp.com request_id=46a27329-7300-967d-867c-603515f64b19 fwd="35.161.194.212" dyno=web.4 connect=0ms service=112ms status=200 bytes=2578871 protocol=http tls_version=tls1.3 2025-03-14T11:55:41.484771+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b7043264-2fdb-38ad-fff8-a159cd3a8500 fwd="52.27.27.64" dyno=web.2 connect=0ms service=23ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T11:55:41.491098+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=5a13bf6b-07f7-d64f-e707-d0497418aa88 fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T11:55:41.531444+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=1&pageSize=10&status=New,InProgress&createdAtStartDate=2025-03-13T11:55:34.750Z" host=icc-rest-production.herokuapp.com request_id=69622a0a-a454-4ca3-e818-63519a86305a fwd="52.27.27.64" dyno=web.2 connect=0ms service=38ms status=200 bytes=13395 protocol=http tls_version=tls1.3 2025-03-14T11:56:09.108173+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00000ICx6oYAD" host=icc-rest-production.herokuapp.com request_id=cfa6bb04-af82-b8a8-9d0f-c9c29e50e42e fwd="35.85.172.135" dyno=web.4 connect=0ms service=26ms status=200 bytes=610 protocol=http tls_version=tls1.3 2025-03-14T11:56:09.156258+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/undefined/config" host=icc-rest-production.herokuapp.com request_id=ee6df94f-7f2e-79c6-e968-4f8ccbe19c63 fwd="35.85.172.135" dyno=web.4 connect=0ms service=46ms status=500 bytes=63 protocol=http tls_version=tls1.3 2025-03-14T11:56:10.441536+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a71f15e5-842e-4e32-843c-8825f03a5cef/comms/latest" host=icc-rest-production.herokuapp.com request_id=e52511f3-eccd-be2f-ccf1-270145ba221c fwd="35.85.172.135" dyno=web.4 connect=0ms service=30ms status=200 bytes=2053 protocol=http tls_version=tls1.3 2025-03-14T11:58:44.080510+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=cd5bd057-a859-c9e8-2008-2ddd10453f68 fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T11:58:44.087387+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=50e15819-9b55-1679-e585-5512fd86351f fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T11:58:45.317504+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=m2csu-ysd3vi-znwllf-hwdc5j-1741953524518 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=213ms status=200 bytes=1458 protocol=http tls_version=tls1.3 2025-03-14T11:58:45.345388+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=p917y-izijgr-r8gm9n-w8jucq-1741953524490 fwd="85.222.134.2, 35.161.194.212" dyno=web.5 connect=0ms service=206ms status=200 bytes=1458 protocol=http tls_version=tls1.3 2025-03-14T11:58:47.022181+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269?include=all" host=icc-rest-production.herokuapp.com request_id=6f17bd49-e751-7cf2-57d7-1658d588a4ff fwd="35.85.172.135" dyno=web.3 connect=0ms service=135ms status=200 bytes=6661 protocol=http tls_version=tls1.3 2025-03-14T11:59:54.531450+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269/comms/latest" host=icc-rest-production.herokuapp.com request_id=22b1d41a-6f49-0586-9a4b-06c0ca86f48e fwd="52.27.27.64" dyno=web.3 connect=0ms service=16ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:00:02.089876+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e2cd47e4-f98a-a10b-7fe5-64d5c508aa6f fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T12:00:03.449690+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=68422c1b-e8d1-b94d-c1e5-e7a3b77f844b fwd="13.109.44.8" dyno=web.1 connect=0ms service=29ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T12:00:41.091563+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a81e179a-36da-240d-1ce5-6e738a3115e5 fwd="35.161.194.212" dyno=web.2 connect=0ms service=23ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T12:00:41.098883+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2d07be9c-8c8a-3e56-84ed-569c272166d2 fwd="35.161.194.212" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:00:41.223055+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=d1fd5563-75d8-6bdd-5771-4cfee42d0849 fwd="35.161.194.212" dyno=web.2 connect=0ms service=121ms status=200 bytes=76727 protocol=http tls_version=tls1.3 2025-03-14T12:01:40.693687+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=e6fff160-66ad-412e-640b-c553d12daab9 fwd="35.85.172.135" dyno=web.5 connect=0ms service=30ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T12:01:40.702563+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b2b881a4-6055-a4de-683b-39f6493b62d9 fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:01:40.773709+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JD4PEJUQ" host=icc-rest-production.herokuapp.com request_id=309e751a-4b95-0ad2-2735-cb0dd6f26fc5 fwd="35.85.172.135" dyno=web.5 connect=0ms service=68ms status=200 bytes=4964 protocol=http tls_version=tls1.3 2025-03-14T12:01:40.780772+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=b2f9bc14-2810-f4a2-6ff1-a7cc820e31a2 fwd="35.85.172.135" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T12:01:40.795971+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269/comms/latest" host=icc-rest-production.herokuapp.com request_id=bf5d8d9b-f7d2-6df6-c9ef-987623ed204a fwd="35.85.172.135" dyno=web.5 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:01:45.032781+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9d2643fe-6086-1460-3e98-5038478b4d3a fwd="52.27.27.64" dyno=web.3 connect=0ms service=25ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T12:01:45.039271+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0568b15a-a232-6920-153d-6d1cd4fd939f fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:01:45.101813+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JD4PEJUQ" host=icc-rest-production.herokuapp.com request_id=5e4c273a-eb45-757b-ebcd-7dca6de9af37 fwd="52.27.27.64" dyno=web.3 connect=0ms service=61ms status=200 bytes=4964 protocol=http tls_version=tls1.3 2025-03-14T12:01:45.105767+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=78af6056-7bf3-e7ac-4c13-0c4a8e5f3929 fwd="52.27.27.64" dyno=web.3 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T12:01:45.147237+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B000000BVJW3IAP" host=icc-rest-production.herokuapp.com request_id=30c8ea4a-7b4e-1339-0f7c-89c9c43298a3 fwd="52.27.27.64" dyno=web.4 connect=0ms service=32ms status=200 bytes=1835 protocol=http tls_version=tls1.3 2025-03-14T12:01:45.168973+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/bd687883-794d-4f01-8f39-4b91f8d3685e/config" host=icc-rest-production.herokuapp.com request_id=efd53662-abd4-bb8a-27ec-1b7bcec0d548 fwd="52.27.27.64" dyno=web.4 connect=0ms service=19ms status=200 bytes=284 protocol=http tls_version=tls1.3 2025-03-14T12:01:50.611467+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A01%3A49.218915249Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=096e8c70-9ce1-7873-b4ba-623de46fb8b6 fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=11045 protocol=http tls_version=tls1.3 2025-03-14T12:02:42.971789+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269/comms/" host=icc-rest-production.herokuapp.com request_id=0366cf0b-a18f-909a-2bec-c57c6658b889 fwd="35.161.194.212" dyno=web.5 connect=0ms service=558ms status=201 bytes=1818 protocol=http tls_version=tls1.3 2025-03-14T12:02:43.601992+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=yf7btr-iidcyt-3d8n8s-hh5ty-1741953763064 fwd="204.14.236.211, 52.27.27.64" dyno=web.2 connect=0ms service=169ms status=200 bytes=3449 protocol=http tls_version=tls1.3 2025-03-14T12:02:43.918743+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=uh0uop-d1kfcp-47yjtf-3gzihy-1741953763036 fwd="85.222.134.2, 52.27.27.64" dyno=web.3 connect=0ms service=239ms status=200 bytes=3450 protocol=http tls_version=tls1.3 2025-03-14T12:02:43.943730+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=r69mrm-eoh6y-6agxzr-ro4evk-1741953763090 fwd="85.222.134.37, 35.161.194.212" dyno=web.3 connect=0ms service=229ms status=200 bytes=3450 protocol=http tls_version=tls1.3 2025-03-14T12:03:30.010636+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A03%3A29.718813536Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6637fe13-d5c3-d6b4-1a24-1bb6f1b92450 fwd="54.236.114.244" dyno=web.4 connect=0ms service=54ms status=200 bytes=11051 protocol=http tls_version=tls1.3 2025-03-14T12:03:31.115219+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A03%3A29.718813536Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a7a47e90-19be-8ff9-a3b1-887b50e38340 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=11051 protocol=http tls_version=tls1.3 2025-03-14T12:03:33.220311+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A03%3A29.718813536Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ae0a3620-ceeb-92b8-2ebc-97ab3c961b38 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=11051 protocol=http tls_version=tls1.3 2025-03-14T12:03:43.477156+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269/comms/latest" host=icc-rest-production.herokuapp.com request_id=7a093695-51d5-9457-db8f-70b6837b0030 fwd="52.27.27.64" dyno=web.5 connect=0ms service=25ms status=200 bytes=1837 protocol=http tls_version=tls1.3 2025-03-14T12:06:40.144668+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=574aeo-b4f21-l0gc6n-ey28al-1741953999305 fwd="85.222.134.2, 35.85.172.135" dyno=web.1 connect=0ms service=222ms status=200 bytes=1705 protocol=http tls_version=tls1.3 2025-03-14T12:06:44.379506+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f" host=icc-rest-production.herokuapp.com request_id=8d6799c4-f78f-d32c-a840-ddd6637329a3 fwd="13.109.44.8" dyno=web.2 connect=0ms service=10ms status=200 bytes=1147 protocol=http tls_version=tls1.3 2025-03-14T12:06:45.541741+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=rqlc7e-p9ygmd-chfzlv-2s8ien-1741954005392 fwd="85.222.134.39, 35.161.194.212" dyno=web.2 connect=0ms service=9ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:06:46.572943+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006BPsrIAG" host=icc-rest-production.herokuapp.com request_id=p48go7-fis80v-risvu-khmh4-1741954005927 fwd="85.222.134.39, 52.27.27.64" dyno=web.3 connect=0ms service=496ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:06:48.996801+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=242a6bff-e2dc-c4c4-86e9-59f7dd759223 fwd="35.161.194.212" dyno=web.4 connect=0ms service=12ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T12:06:49.003885+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3d3143a9-2f63-c965-62ff-ed3c62b823bb fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:06:49.060889+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HAAUU8T1" host=icc-rest-production.herokuapp.com request_id=c0d3744b-f029-af3e-2d61-3489bf878562 fwd="35.161.194.212" dyno=web.4 connect=0ms service=54ms status=200 bytes=5131 protocol=http tls_version=tls1.3 2025-03-14T12:06:52.941095+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f" host=icc-rest-production.herokuapp.com request_id=2c5db1b9-8d2b-327e-138f-842526890585 fwd="13.109.44.8" dyno=web.4 connect=0ms service=11ms status=200 bytes=1199 protocol=http tls_version=tls1.3 2025-03-14T12:07:36.099939+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/trust/instances?keys=USA754S" host=icc-rest-production.herokuapp.com request_id=ms7leg-k6fed9-vqm7da-pajykb-1741954055952 fwd="85.222.134.39, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=953 protocol=http tls_version=tls1.3 2025-03-14T12:07:56.319031+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A07%3A56.034168735Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=132be559-a71d-c7e5-ce7d-ec9f45789747 fwd="54.236.114.244" dyno=web.2 connect=0ms service=56ms status=200 bytes=11322 protocol=http tls_version=tls1.3 2025-03-14T12:08:00.618569+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5b6efde6-039d-9fc4-0496-50d77fe03cd3 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T12:08:03.620309+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A07%3A56.034168735Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1d0631fc-11f2-51d2-6ac5-3a9a7b9b62bc fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=11322 protocol=http tls_version=tls1.3 2025-03-14T12:08:17.730349+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A08%3A14.443159403Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5d613460-5e62-dab0-0135-0add6acf8240 fwd="54.236.114.244" dyno=web.2 connect=0ms service=37ms status=200 bytes=11322 protocol=http tls_version=tls1.3 2025-03-14T12:08:21.831372+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A08%3A14.443159403Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=bfc80c06-5c4a-7de8-9d2b-3a387b284dfc fwd="54.236.114.244" dyno=web.2 connect=0ms service=37ms status=200 bytes=11322 protocol=http tls_version=tls1.3 2025-03-14T12:10:00.529639+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=249a1929-35e8-80a8-8315-3da822fc2cf5 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T12:10:00.804528+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=c67e8661-8694-9a08-9dfc-a58c2427a4cf fwd="52.27.27.64" dyno=web.3 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:10:55.091962+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A10%3A53.678271504Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5c22cd93-c737-1434-768a-7cf168f1de05 fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=11322 protocol=http tls_version=tls1.3 2025-03-14T12:10:57.057315+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=shwb6q-6zisdc-loqw1r-jpw8ag-1741954256530 fwd="204.14.236.211, 35.85.172.135" dyno=web.1 connect=0ms service=170ms status=200 bytes=4823 protocol=http tls_version=tls1.3 2025-03-14T12:11:34.772410+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B00000019tmZIAQ" host=icc-rest-production.herokuapp.com request_id=zvn8g-mpm2k-8i3e05-r4cvh6-1741954294174 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=460ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:12:44.730130+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cape" host=icc-rest-production.herokuapp.com request_id=pul0a-6iiiyr-4jqjr5-lql2ch-1741954363881 fwd="85.222.134.39, 35.161.194.212" dyno=web.4 connect=0ms service=35ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:12:47.163032+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f/pages" host=icc-rest-production.herokuapp.com request_id=ik3fh-z7o8bs-mpw6yi-mrh27-1741954366742 fwd="85.222.134.39, 35.161.194.212" dyno=web.5 connect=0ms service=251ms status=202 bytes=559 protocol=http tls_version=tls1.3 2025-03-14T12:12:47.579640+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=nrk5qb-bhgxu9-fn7h8l-f90oqk-1741954367279 fwd="85.222.134.39, 35.161.194.212" dyno=web.5 connect=0ms service=169ms status=200 bytes=5114 protocol=http tls_version=tls1.3 2025-03-14T12:12:48.127798+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=08z4p-dw82td-j3qd8r-anl43-1741954367267 fwd="85.222.134.3, 35.161.194.212" dyno=web.3 connect=0ms service=281ms status=200 bytes=5864 protocol=http tls_version=tls1.3 2025-03-14T12:13:23.094762+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f/pages" host=icc-rest-production.herokuapp.com request_id=fvrvc4-cm3j9f-en4wii-sdnpjd-1741954402726 fwd="85.222.134.39, 35.161.194.212" dyno=web.3 connect=0ms service=222ms status=202 bytes=590 protocol=http tls_version=tls1.3 2025-03-14T12:13:23.568614+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=fyu37j-sehihr-bmkaz-7jakom-1741954403183 fwd="204.14.236.211, 35.85.172.135" dyno=web.5 connect=0ms service=296ms status=200 bytes=6034 protocol=http tls_version=tls1.3 2025-03-14T12:13:23.573130+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=y0k77-xj5krs-medvc-1l2mkth-1741954403102 fwd="204.14.236.213, 52.27.27.64" dyno=web.5 connect=0ms service=325ms status=200 bytes=6034 protocol=http tls_version=tls1.3 2025-03-14T12:13:23.769258+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7ar06m-ic63c-an8ewf-nic09n-1741954403097 fwd="85.222.134.4, 35.161.194.212" dyno=web.5 connect=0ms service=400ms status=200 bytes=6034 protocol=http tls_version=tls1.3 2025-03-14T12:13:23.729317+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=nvbfbn-got3h-lphm2b-dc8nls-1741954403211 fwd="85.222.134.37, 52.27.27.64" dyno=web.4 connect=0ms service=402ms status=200 bytes=6034 protocol=http tls_version=tls1.3 2025-03-14T12:13:31.180629+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f/comms/latest" host=icc-rest-production.herokuapp.com request_id=78d1a5e9-af53-a158-ead0-41b898b0baa9 fwd="35.161.194.212" dyno=web.2 connect=0ms service=22ms status=200 bytes=2330 protocol=http tls_version=tls1.3 2025-03-14T12:14:34.973174+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f/comms/latest" host=icc-rest-production.herokuapp.com request_id=b4576ace-db52-5f91-7892-533f6621f320 fwd="35.85.172.135" dyno=web.4 connect=0ms service=24ms status=200 bytes=2330 protocol=http tls_version=tls1.3 2025-03-14T12:18:29.398194+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=1b62468b-6eeb-733e-c479-ac9ad39368a5 fwd="52.27.27.64" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T12:18:29.525144+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ecdc2d05-018a-30fa-7401-ed0ef9b9d762 fwd="52.27.27.64" dyno=web.3 connect=0ms service=25ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T12:18:29.533037+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a2fed8e0-67a4-afb1-78af-b7c16d0a1054 fwd="52.27.27.64" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:18:29.607601+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JD4PEJUQ" host=icc-rest-production.herokuapp.com request_id=875c94ab-fc93-6588-f7cd-f4a3642e7c4b fwd="52.27.27.64" dyno=web.3 connect=0ms service=72ms status=200 bytes=6801 protocol=http tls_version=tls1.3 2025-03-14T12:18:30.115394+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269/comms/" host=icc-rest-production.herokuapp.com request_id=37bded6c-c1e3-241f-9e16-eeb9d278235e fwd="52.27.27.64" dyno=web.3 connect=0ms service=504ms status=201 bytes=1826 protocol=http tls_version=tls1.3 2025-03-14T12:18:31.434128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e43b6100-6b94-42b6-9e56-e6e8a28ba269?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=83qee4-vobtss-dsogj-za01t-1741954710486 fwd="85.222.134.39, 35.85.172.135" dyno=web.1 connect=0ms service=239ms status=200 bytes=3705 protocol=http tls_version=tls1.3 2025-03-14T12:18:58.922016+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ou3t1k-rmzjz-0dl1fe-yhuim-1741954738631 fwd="85.222.134.3, 35.85.172.135" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:18:59.012083+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=core%20data" host=icc-rest-production.herokuapp.com request_id=63vtsk-ewyy9-q3uzt-ioanr-1741954738854 fwd="85.222.134.39, 35.85.172.135" dyno=web.3 connect=0ms service=20ms status=200 bytes=434 protocol=http tls_version=tls1.3 2025-03-14T12:19:02.451986+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=4vs6o-q9oco-m2n8i-hr9afk-1741954742135 fwd="85.222.134.39, 35.85.172.135" dyno=web.2 connect=0ms service=169ms status=200 bytes=6801 protocol=http tls_version=tls1.3 2025-03-14T12:19:02.989135+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=gbp8rp-zdr7hc-8jv4aj-0soc8h-1741954742573 fwd="85.222.134.37, 35.161.194.212" dyno=web.1 connect=0ms service=297ms status=200 bytes=6801 protocol=http tls_version=tls1.3 2025-03-14T12:19:03.017071+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=oe8ti-6dar8x-lt99w-0p2fxw-1741954742520 fwd="85.222.134.2, 35.85.172.135" dyno=web.1 connect=0ms service=312ms status=200 bytes=6801 protocol=http tls_version=tls1.3 2025-03-14T12:19:16.586697+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=lumkoi-3w1o7c-fv1b2o-nyfhff-1741954756083 fwd="85.222.134.3, 35.85.172.135" dyno=web.3 connect=0ms service=233ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:19:31.731838+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/roflaherty@salesforce.com" host=icc-rest-production.herokuapp.com request_id=4it60i-bkpnxf-b3d5a-9031i-1741954771464 fwd="85.222.134.3, 52.27.27.64" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:20:00.680167+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=e0330590-255c-9854-8d48-e8d6738d3afd fwd="52.27.27.64" dyno=web.4 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:20:08.950726+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=dcd7c5e8-97c3-34b5-3be2-849e577061e6 fwd="35.85.172.135" dyno=web.1 connect=0ms service=35ms status=200 bytes=438 protocol=http tls_version=tls1.3 2025-03-14T12:20:08.959400+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=04a64dc0-a7f6-577e-3a46-1aff6119009f fwd="35.85.172.135" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:20:09.044908+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HAAUU8T1" host=icc-rest-production.herokuapp.com request_id=fafbebaa-287d-1b7d-41b1-28d928a5013a fwd="35.85.172.135" dyno=web.1 connect=0ms service=82ms status=200 bytes=13545 protocol=http tls_version=tls1.3 2025-03-14T12:22:00.606886+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0a1638f3-9f30-ccd6-4c19-64b43a77f4bb fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T12:22:51.198603+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=tddg2-bphjl-vqf74-qmtw8-1741954971021 fwd="85.222.134.39, 35.161.194.212" dyno=web.1 connect=0ms service=29ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:22:51.713870+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=kgf4lc-10ycme-98epdv-2jzwzv-1741954971315 fwd="85.222.134.39, 35.161.194.212" dyno=web.5 connect=0ms service=253ms status=200 bytes=481537 protocol=http tls_version=tls1.3 2025-03-14T12:32:16.918545+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9f9565a-8c7f-4fc9-b36b-ff276984df6f/comms/recipients" host=icc-rest-production.herokuapp.com request_id=6d9tpq-tro6y-6ksunh-vgh0nf-1741955536009 fwd="85.222.134.39, 35.161.194.212" dyno=web.5 connect=0ms service=763ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T12:32:17.095274+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=mg35y-ppp3f-7exv4-nmfpf-1741955536009 fwd="85.222.134.39, 52.27.27.64" dyno=web.4 connect=0ms service=437ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:34:10.279179+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02DWLVTKB9" host=icc-rest-production.herokuapp.com request_id=49583c2e-f26f-284b-232c-beb3c81cd212 fwd="35.161.194.212" dyno=web.2 connect=0ms service=11ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:34:10.301515+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06Q54CS88M" host=icc-rest-production.herokuapp.com request_id=3ccfc44c-91cd-108d-1915-829a2e6661cd fwd="35.161.194.212" dyno=web.2 connect=0ms service=29ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:34:10.288813+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WV8TM5WP5" host=icc-rest-production.herokuapp.com request_id=c09e488e-2d69-bc56-5c42-be37e4311e57 fwd="35.161.194.212" dyno=web.1 connect=0ms service=26ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T12:34:10.302187+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02BE1ZQUVD" host=icc-rest-production.herokuapp.com request_id=98cb83fe-a2d0-ac4c-502f-9d2077f5d99f fwd="35.161.194.212" dyno=web.1 connect=0ms service=30ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T12:35:01.732603+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=6f496088-0967-ad98-5ebb-7da5db830bc8 fwd="13.109.44.8" dyno=web.5 connect=0ms service=63ms status=200 bytes=1610 protocol=http tls_version=tls1.3 2025-03-14T12:35:58.350392+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A35%3A58.053049048Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=201c7e93-ec88-ad8b-db7d-8bd91d27f47e fwd="54.236.114.244" dyno=web.4 connect=0ms service=60ms status=200 bytes=11039 protocol=http tls_version=tls1.3 2025-03-14T12:40:00.757919+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=12327f18-a4f7-c921-20b8-f1563c3ec8ac fwd="52.27.27.64" dyno=web.4 connect=0ms service=18ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:42:00.523404+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=381a2270-8905-62a5-9fce-92f4f08ba39c fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T12:42:28.041594+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6d3b4580-a3d9-49d5-d59e-ad474029d1e5 fwd="52.27.27.64" dyno=web.5 connect=0ms service=32ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T12:42:28.051688+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a2833129-d773-4011-8cb7-e8963c20a620 fwd="52.27.27.64" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T12:42:28.213784+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HGRX72UE" host=icc-rest-production.herokuapp.com request_id=c35b664f-7f80-52ee-ceed-8631966a32cc fwd="52.27.27.64" dyno=web.5 connect=0ms service=159ms status=200 bytes=76727 protocol=http tls_version=tls1.3 2025-03-14T12:46:00.503447+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=dede8bc5-d658-ebe9-01ef-0cec4648611d fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T12:47:21.303742+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A47%3A21.001559640Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=dac6a744-2202-5ca9-f4e7-38f33e387b16 fwd="54.236.114.244" dyno=web.5 connect=0ms service=64ms status=200 bytes=10803 protocol=http tls_version=tls1.3 2025-03-14T12:47:24.520832+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T12%3A47%3A21.001559640Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b4199bc3-730b-04bb-5f0f-01991980beff fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=10803 protocol=http tls_version=tls1.3 2025-03-14T12:50:02.062761+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=4bf7e5fe-bab1-6408-8489-a4faf75dc040 fwd="13.109.44.8" dyno=web.2 connect=0ms service=51ms status=200 bytes=1610 protocol=http tls_version=tls1.3 2025-03-14T12:52:00.525575+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=dccd9107-40ef-e8c1-2c3a-8f4838e7fe93 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T12:53:30.077929+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=r9mr7q-4e6bdd-gb84z-ft6bft-1741956809828 fwd="85.222.134.1, 35.161.194.212" dyno=web.1 connect=0ms service=29ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:53:30.450811+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/fsouza@salesforce.com" host=icc-rest-production.herokuapp.com request_id=r08cya-fayk4n-jo23z3-raphr-1741956810172 fwd="85.222.134.1, 35.85.172.135" dyno=web.2 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T12:54:00.550709+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=8b909f93-499f-712f-cee8-85c4a8c49624 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T13:00:00.703375+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=560cc7dc-b421-0aa3-8296-6a0af367b765 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T13:00:02.201897+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=579e9754-7a72-d13c-4899-9bafbd7c9c11 fwd="13.109.44.8" dyno=web.2 connect=0ms service=21ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T13:01:46.847772+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=982d064b-a569-40a9-e2bc-5f8cf49402b9 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T13:01:46.979027+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a1cb42d6-cec1-c452-fe66-95c15c7e5ca3 fwd="35.161.194.212" dyno=web.5 connect=0ms service=29ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T13:01:46.988958+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=5aaa5160-9e56-b220-97b2-9f60a58b1b51 fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T13:04:08.320760+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=4b5f8dbd-9c93-e120-ae18-4e3f8ed18d0c fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T13:04:08.465121+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=e42f1c14-f755-25be-a41e-183d2582e83b fwd="35.161.194.212" dyno=web.4 connect=0ms service=27ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T13:04:08.473421+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=70b73852-4d4a-852d-723a-0a5511832ada fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T13:04:08.523758+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=core" host=icc-rest-production.herokuapp.com request_id=490131da-ad18-3dc2-70aa-f01f89d48886 fwd="35.161.194.212" dyno=web.4 connect=0ms service=47ms status=200 bytes=24022 protocol=http tls_version=tls1.3 2025-03-14T13:04:11.858077+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=2b3c244e-a6ee-98e0-4cd0-882b85ad6df3 fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T13:04:12.002339+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=74ed0e90-68ca-b02c-faad-d2145201a63e fwd="35.85.172.135" dyno=web.2 connect=0ms service=22ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T13:04:12.009764+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2b4dec2a-f991-a6b7-1ec9-9ae2d8a7aa35 fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T13:04:12.044555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=fse" host=icc-rest-production.herokuapp.com request_id=1022389f-e046-e544-94fe-af521e5b4e84 fwd="35.85.172.135" dyno=web.2 connect=0ms service=31ms status=200 bytes=4373 protocol=http tls_version=tls1.3 2025-03-14T13:04:21.072769+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=ebad9813-2288-e913-8176-3737fec465f4 fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T13:04:21.216282+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b410b735-7718-a9fa-ecff-f2979117fed7 fwd="35.85.172.135" dyno=web.3 connect=0ms service=24ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T13:04:21.225210+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=04365477-1151-92fe-b067-9bdb39a4af85 fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T13:04:21.315566+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JD4PEJUQ" host=icc-rest-production.herokuapp.com request_id=447610b1-859b-217a-5baf-d7979ddb7e3e fwd="35.85.172.135" dyno=web.3 connect=0ms service=87ms status=200 bytes=9129 protocol=http tls_version=tls1.3 2025-03-14T13:05:16.789594+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WU3L2P04S" host=icc-rest-production.herokuapp.com request_id=262b0e19-29f6-c2e7-0894-39f074359739 fwd="35.161.194.212" dyno=web.5 connect=0ms service=23ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T13:06:00.588418+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5a9fbe19-a1eb-cb66-6921-cfa8a2e52708 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T13:06:05.364478+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T13%3A06%3A01.813922690Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c1f6aaf8-3122-1483-8c1e-e09d03ec4ad9 fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=10848 protocol=http tls_version=tls1.3 2025-03-14T13:06:09.466936+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T13%3A06%3A01.813922690Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8cd15031-c588-bde0-82bc-18fe28e0a66e fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=10848 protocol=http tls_version=tls1.3 2025-03-14T13:07:17.882234+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T13%3A07%3A17.600998010Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=04045156-58ad-e03c-26ac-64537eb7a4f0 fwd="54.236.114.244" dyno=web.2 connect=0ms service=53ms status=200 bytes=10848 protocol=http tls_version=tls1.3 2025-03-14T13:07:18.991883+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T13%3A07%3A17.600998010Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f449d008-4bb2-a321-3acb-e6d434d09cb2 fwd="54.236.114.244" dyno=web.2 connect=0ms service=45ms status=200 bytes=10848 protocol=http tls_version=tls1.3 2025-03-14T13:11:54.234676+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T13%3A11%3A46.829157499Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0f3b05aa-385a-bc0d-dd9f-46c8c503353a fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=10848 protocol=http tls_version=tls1.3 2025-03-14T13:20:02.886015+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=29e3523e-931b-8b0c-1b80-edd8ddfc6fd7 fwd="13.109.44.8" dyno=web.4 connect=0ms service=14ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T13:22:00.513143+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=fb0db81c-da70-3de4-ae1d-ff547621a5f6 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T13:26:00.641428+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ed05d03a-abe8-6ef0-e964-4cd554b6022a fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T13:26:20.268243+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T13%3A26%3A16.776667814Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ac1e8a29-80fb-3426-f3ff-ada0a1f7292d fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10848 protocol=http tls_version=tls1.3 2025-03-14T13:26:24.369616+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T13%3A26%3A16.776667814Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6524f69e-5603-e347-597d-b911443eb439 fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10848 protocol=http tls_version=tls1.3 2025-03-14T13:27:34.135706+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mingrui.han@salesforce.com" host=icc-rest-production.herokuapp.com request_id=svahgd-ospm5-0f508-zkb0q-1741958853923 fwd="204.14.236.211, 52.27.27.64" dyno=web.1 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T13:30:02.420833+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=6cf471ba-56b4-127a-7a2c-c1a78735375c fwd="13.109.44.8" dyno=web.5 connect=0ms service=45ms status=200 bytes=1617 protocol=http tls_version=tls1.3 2025-03-14T13:36:23.873669+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=kywpvo-swaafl-g9y0si-fom3fl-1741959383692 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T13:36:24.426691+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/ntamhankar@salesforce.com" host=icc-rest-production.herokuapp.com request_id=xw84k-8uwqds-iv0rp7-5wypng-1741959384254 fwd="85.222.134.3, 52.27.27.64" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T13:36:24.657638+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=zz17mm-gjutd-a9xcvp-twpfk8-1741959384252 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=260ms status=200 bytes=481655 protocol=http tls_version=tls1.3 2025-03-14T13:36:38.760559+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/7ff488bc-6bd8-4666-9612-a5347a0c37e5?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=a4nwq-g1zon-g52dnn-rgce7-1741959398430 fwd="85.222.134.3, 35.85.172.135" dyno=web.3 connect=0ms service=177ms status=200 bytes=3137 protocol=http tls_version=tls1.3 2025-03-14T13:40:02.097536+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=e5541a44-3db7-4163-9056-bb5a062352d0 fwd="13.109.44.8" dyno=web.2 connect=0ms service=54ms status=200 bytes=1617 protocol=http tls_version=tls1.3 2025-03-14T13:46:00.562371+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2ccace06-23e2-d9dd-e6e2-06b052695317 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T13:48:00.614979+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b765337b-d6a0-4f07-8e95-3f5d785e7676 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:00:00.863739+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=dcf93f8c-8bf9-a424-65ff-72dc57d70a92 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:00:55.347685+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=q5qb9s-0as21a-7w0im2-nmrbsh-1741960855113 fwd="13.110.54.15, 35.85.172.135" dyno=web.5 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:04:07.121277+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T14%3A04%3A06.828478707Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=13c2fc5b-a9ed-c8c1-7c72-06475345eed2 fwd="54.236.114.244" dyno=web.3 connect=0ms service=56ms status=200 bytes=9560 protocol=http tls_version=tls1.3 2025-03-14T14:05:01.819851+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=15f309ab-a75e-d293-b4b5-6af885980318 fwd="13.109.44.8" dyno=web.4 connect=0ms service=57ms status=200 bytes=1617 protocol=http tls_version=tls1.3 2025-03-14T14:05:02.074976+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=cda20a38-b219-b438-3d5a-b067594ad23f fwd="13.109.44.8" dyno=web.5 connect=0ms service=29ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T14:07:51.753135+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T14%3A07%3A50.366495792Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0a999de9-4786-1ae4-1117-6bd21197a629 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=9560 protocol=http tls_version=tls1.3 2025-03-14T14:10:01.920108+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c98a8cca-dccc-6944-684a-9a867671f16e fwd="13.109.44.8" dyno=web.4 connect=0ms service=53ms status=200 bytes=1617 protocol=http tls_version=tls1.3 2025-03-14T14:11:59.903118+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=na1m1k-6z8cmp-dxocre-i7lhd-1741961519537 fwd="204.14.236.211, 35.161.194.212" dyno=web.1 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:12:00.094000+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0jcjf-7gxsnn-xzs8dl-z00g1s-1741961519854 fwd="204.14.236.211, 35.161.194.212" dyno=web.2 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:12:00.488951+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a0431f98-f1fb-4212-a20c-efb203f3dfbd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=cua32zn-36runr-fnexhdk-9oc9jh-1741961519993 fwd="204.14.236.211, 52.27.27.64" dyno=web.3 connect=0ms service=265ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:15:01.903039+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=aee01f06-e208-152d-7647-f25fa60a2c2a fwd="13.109.44.8" dyno=web.1 connect=0ms service=63ms status=200 bytes=1617 protocol=http tls_version=tls1.3 2025-03-14T14:16:00.632931+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c8e772c7-2337-c442-c757-179db2dceb21 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:20:00.541877+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=31bfe071-8ee3-d172-b905-42191f039539 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:20:40.125069+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=i62o4e-3bloe-7e4u3-vka5ws-1741962039803 fwd="13.110.54.15, 35.85.172.135" dyno=web.3 connect=0ms service=240ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:22:43.431356+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/ecec4907-e00e-4235-b39a-309caf4ae2a6/bridge" host=icc-rest-production.herokuapp.com request_id=6e545aef-f866-0362-7569-d621b2292293 fwd="155.226.176.122" dyno=web.5 connect=0ms service=18ms status=401 bytes=38 protocol=http tls_version=tls1.3 2025-03-14T14:24:00.544987+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=78a9599a-9faa-d239-e9ce-77003387dbcc fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:25:02.220276+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a30a67be-e29d-f226-d158-e0e05c210b66 fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T14:26:00.575680+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=bb176670-8609-55d5-58a3-b8ab3613c2a9 fwd="13.109.44.8" dyno=web.3 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:30:02.177535+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=c4954947-3483-b659-ad98-4535eabbfa06 fwd="13.109.44.8" dyno=web.4 connect=0ms service=14ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T14:32:00.556199+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4b2dd14f-779f-2186-22c2-89e418e6a1f3 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:33:19.364988+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T14%3A33%3A11.776379874Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1c02581e-3552-957a-3e89-0c3502532301 fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=9152 protocol=http tls_version=tls1.3 2025-03-14T14:37:08.427573+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7jv3sh-ybrvxn-n8599a-bj75ug-1741963027587 fwd="85.222.134.37, 35.85.172.135" dyno=web.4 connect=0ms service=174ms status=200 bytes=1576 protocol=http tls_version=tls1.3 2025-03-14T14:37:08.568074+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ls1tse-bygtze-r2yb9s-avmmgj-1741963027591 fwd="85.222.134.39, 35.161.194.212" dyno=web.2 connect=0ms service=170ms status=200 bytes=1576 protocol=http tls_version=tls1.3 2025-03-14T14:37:16.100997+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=bwof6-edhujd-fsje1i-2u5kku-1741963035708 fwd="85.222.134.39, 35.161.194.212" dyno=web.5 connect=0ms service=227ms status=200 bytes=480859 protocol=http tls_version=tls1.3 2025-03-14T14:37:38.108205+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cir" host=icc-rest-production.herokuapp.com request_id=isg91h-lozm97-st2ss-vjhzcg-1741963057904 fwd="85.222.134.39, 35.161.194.212" dyno=web.2 connect=0ms service=31ms status=200 bytes=861 protocol=http tls_version=tls1.3 2025-03-14T14:37:41.370762+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/pages" host=icc-rest-production.herokuapp.com request_id=61kcp9-qh6f6m-qt9tj-6d3pn-1741963060935 fwd="85.222.134.39, 35.161.194.212" dyno=web.2 connect=0ms service=291ms status=202 bytes=498 protocol=http tls_version=tls1.3 2025-03-14T14:38:00.533245+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=24ea0bf6-279f-b894-b8df-2821cce9983d fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:38:13.231878+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=vj6bqi-7amed-s5rkfc-po2ks-1741963092414 fwd="85.222.134.3, 35.85.172.135" dyno=web.5 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:38:13.679457+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=77p65u-pxi3ox-rn536-6kbx0a-1741963093336 fwd="85.222.134.3, 35.85.172.135" dyno=web.1 connect=0ms service=31ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:38:13.993898+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/roflaherty@salesforce.com" host=icc-rest-production.herokuapp.com request_id=5vuf0o-d4h13-xlvxwv-6pri2s-1741963093619 fwd="85.222.134.3, 52.27.27.64" dyno=web.5 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:38:14.238571+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=hwl1al-ckec82-w9y9p7-jf2s8d-1741963093618 fwd="85.222.134.3, 35.85.172.135" dyno=web.5 connect=0ms service=281ms status=200 bytes=480865 protocol=http tls_version=tls1.3 2025-03-14T14:38:14.726402+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B00000012QkyIAE" host=icc-rest-production.herokuapp.com request_id=481895q-swufhi-oqi639-59o89s-1741963093938 fwd="85.222.134.3, 52.27.27.64" dyno=web.1 connect=0ms service=469ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:38:19.651831+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=lbmq5-ptouxl-hw4am-l50az9d-1741963099462 fwd="85.222.134.39, 35.161.194.212" dyno=web.2 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:38:20.427155+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=anx1rb-chgxos-5ab2kk-p7luov-1741963100033 fwd="85.222.134.39, 35.161.194.212" dyno=web.2 connect=0ms service=249ms status=200 bytes=480865 protocol=http tls_version=tls1.3 2025-03-14T14:38:23.799957+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/recipients" host=icc-rest-production.herokuapp.com request_id=gar42-6z823n-x7p5l-zqhvbm-1741963102743 fwd="85.222.134.39, 35.161.194.212" dyno=web.2 connect=0ms service=898ms status=200 bytes=253 protocol=http tls_version=tls1.3 2025-03-14T14:38:33.159790+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/fhealy@salesforce.com" host=icc-rest-production.herokuapp.com request_id=cxpis-fyxmw-mg4ndv-t0lair-1741963112420 fwd="85.222.134.4, 35.85.172.135" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:38:33.883487+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000000gywDIAQ" host=icc-rest-production.herokuapp.com request_id=ookafi-u7xoh-iloeqh-4j0rd-1741963113133 fwd="85.222.134.4, 35.85.172.135" dyno=web.5 connect=0ms service=463ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:38:35.228263+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=jbp6o-8wy408-iinmxk-qclndt-1741963115069 fwd="85.222.134.2, 35.85.172.135" dyno=web.2 connect=0ms service=11ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:38:35.711697+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=68kum-u4d4b-otf54p-p6afe-1741963115326 fwd="85.222.134.2, 35.85.172.135" dyno=web.1 connect=0ms service=232ms status=200 bytes=480865 protocol=http tls_version=tls1.3 2025-03-14T14:38:35.887620+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/maeve.coleman@salesforce.com" host=icc-rest-production.herokuapp.com request_id=bcsa8a-x2ys4b-jdyb2o-deqw4x-1741963115327 fwd="85.222.134.2, 35.85.172.135" dyno=web.4 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:38:47.154262+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=20ui8-1drjpl-wv3nn-0toc0j-1741963126795 fwd="85.222.134.2, 35.85.172.135" dyno=web.2 connect=0ms service=201ms status=200 bytes=5388 protocol=http tls_version=tls1.3 2025-03-14T14:38:59.888397+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=cb00802e-8fb6-cc81-1349-19f595a7a779 fwd="52.27.27.64" dyno=web.5 connect=0ms service=29ms status=200 bytes=437 protocol=http tls_version=tls1.3 2025-03-14T14:38:59.895666+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4b40fae9-afdd-13d3-6f34-f2b2c6aeaf46 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T14:38:59.968521+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=a6bd41ab-4954-d803-30c2-626eac17365d fwd="52.27.27.64" dyno=web.5 connect=0ms service=70ms status=200 bytes=8375 protocol=http tls_version=tls1.3 2025-03-14T14:39:08.038663+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=paiqzp-9skbi-2ut2gj-3oe5m-1741963147215 fwd="85.222.134.37, 35.85.172.135" dyno=web.2 connect=0ms service=170ms status=200 bytes=6052 protocol=http tls_version=tls1.3 2025-03-14T14:39:13.789800+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=a8is0q-1y42l-dw1mz-sqg74h-1741963153193 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=175ms status=200 bytes=6052 protocol=http tls_version=tls1.3 2025-03-14T14:39:25.013178+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d0b34t-biodo-bacgr5-vt0spd-1741963164871 fwd="85.222.134.3, 35.161.194.212" dyno=web.5 connect=0ms service=12ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:39:25.532520+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=zsbqnm-htb36-z2rpc-mg8iyif-1741963165116 fwd="85.222.134.3, 35.161.194.212" dyno=web.1 connect=0ms service=289ms status=200 bytes=480871 protocol=http tls_version=tls1.3 2025-03-14T14:39:25.848606+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d4068ab-d4f7-43d0-b43b-cea57acb8f8b?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ry9ejc-4qy77t-rqe46d-3zjrah-1741963165116 fwd="85.222.134.3, 35.85.172.135" dyno=web.2 connect=0ms service=205ms status=200 bytes=26431 protocol=http tls_version=tls1.3 2025-03-14T14:39:26.265178+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000002VHhlYAG" host=icc-rest-production.herokuapp.com request_id=98818-uhbya-23m467-0033iq-1741963165734 fwd="85.222.134.3, 35.161.194.212" dyno=web.1 connect=0ms service=406ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:40:08.446850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=2caf55fe-899a-4515-198e-843fe1e15a75 fwd="35.85.172.135" dyno=web.4 connect=0ms service=24ms status=200 bytes=2475 protocol=http tls_version=tls1.3 2025-03-14T14:40:18.513367+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c1f8c480-2701-8d54-3faa-4ab8e6759232 fwd="35.161.194.212" dyno=web.5 connect=0ms service=12ms status=200 bytes=437 protocol=http tls_version=tls1.3 2025-03-14T14:40:18.521609+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8a832e2a-fc17-d890-23d5-6541eef4afaf fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T14:40:18.599576+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=12bd5c79-fcb9-67dc-33b9-2a69c8a42cc9 fwd="35.161.194.212" dyno=web.5 connect=0ms service=74ms status=200 bytes=10850 protocol=http tls_version=tls1.3 2025-03-14T14:40:18.608437+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=565fe6d7-77a0-7e00-015b-c79c1c3184c2 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T14:42:00.589898+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c1f0ee9c-15c9-f5c6-2e08-6335c58d1c1c fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:42:15.535407+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/recipients" host=icc-rest-production.herokuapp.com request_id=zzhwc-vnk89-6lhc-l6xjd-1741963333820 fwd="85.222.134.3, 52.27.27.64" dyno=web.3 connect=0ms service=916ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T14:43:47.543932+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=jrw9a-quygl-axgo5-gfgggk-1741963426999 fwd="85.222.134.4, 35.161.194.212" dyno=web.3 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:46:15.282175+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=s7hhg8-36d19a-czapf-ba2y4a-1741963574657 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=246ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:47:12.406088+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users?name=rory" host=icc-rest-production.herokuapp.com request_id=jcmc1-cczdia-aspx1-c5x94u-1741963631747 fwd="85.222.134.2, 52.27.27.64" dyno=web.4 connect=0ms service=56ms status=200 bytes=751 protocol=http tls_version=tls1.3 2025-03-14T14:47:24.468028+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/roles" host=icc-rest-production.herokuapp.com request_id=2dtkcj-u4yrnb-ld95hd-e2thk-1741963644069 fwd="85.222.134.2, 52.27.27.64" dyno=web.4 connect=0ms service=269ms status=200 bytes=663 protocol=http tls_version=tls1.3 2025-03-14T14:47:25.623914+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6t7yf-fw3twm-pk1i59-n1rys-1741963644798 fwd="204.14.236.213, 35.85.172.135" dyno=web.1 connect=0ms service=206ms status=200 bytes=8096 protocol=http tls_version=tls1.3 2025-03-14T14:48:06.807438+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=675b5b57-3c66-d9bd-6ea4-88be8e4b8bd3 fwd="52.27.27.64" dyno=web.4 connect=0ms service=24ms status=200 bytes=2475 protocol=http tls_version=tls1.3 2025-03-14T14:49:37.688531+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=17a34b78-0379-b4d0-f62d-8dd52dc75ebe fwd="35.161.194.212" dyno=web.4 connect=0ms service=23ms status=200 bytes=2475 protocol=http tls_version=tls1.3 2025-03-14T14:50:01.883636+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=b921e329-caa6-775d-29bd-f64cb61c7a71 fwd="13.109.44.8" dyno=web.1 connect=0ms service=77ms status=200 bytes=1429 protocol=http tls_version=tls1.3 2025-03-14T14:50:02.155784+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=75f7b903-3a66-108a-5910-7c123dd5280e fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T14:50:12.668751+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vlxd1r-c4qp9n-tteda-6y636-1741963812069 fwd="204.14.236.211, 35.161.194.212" dyno=web.1 connect=0ms service=198ms status=200 bytes=9328 protocol=http tls_version=tls1.3 2025-03-14T14:50:12.764180+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=n40h3-qkxqwh-ej9nxg-2uo69f-1741963811882 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=185ms status=200 bytes=9960 protocol=http tls_version=tls1.3 2025-03-14T14:50:13.213578+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=imskq-ccrmo-8embgg-kskg5-1741963812167 fwd="104.161.244.2, 35.161.194.212" dyno=web.4 connect=0ms service=279ms status=200 bytes=10662 protocol=http tls_version=tls1.3 2025-03-14T14:50:13.237537+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=fkxv7b-tgxifk-4ccrwh-zcwknq-1741963812826 fwd="204.14.236.211, 35.161.194.212" dyno=web.4 connect=0ms service=270ms status=200 bytes=10662 protocol=http tls_version=tls1.3 2025-03-14T14:50:13.644629+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=guuqij-mb4a8n-j7v0c-h6bukt-1741963812963 fwd="104.161.244.2, 35.161.194.212" dyno=web.4 connect=0ms service=167ms status=200 bytes=10654 protocol=http tls_version=tls1.3 2025-03-14T14:50:20.486376+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2e7f9edd-3582-2781-0c9a-c6fff77e77f9 fwd="35.85.172.135" dyno=web.1 connect=0ms service=8ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T14:50:20.493859+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6cb38335-ec28-f8ea-e5c9-35169c63f267 fwd="35.85.172.135" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T14:50:20.570531+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=06432620-93e7-5c03-ae4f-3e896c741179 fwd="35.85.172.135" dyno=web.1 connect=0ms service=74ms status=200 bytes=21215 protocol=http tls_version=tls1.3 2025-03-14T14:50:20.760944+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=4b814459-491d-a2d3-eada-39d89c5bc311 fwd="35.85.172.135" dyno=web.1 connect=0ms service=26ms status=200 bytes=2637 protocol=http tls_version=tls1.3 2025-03-14T14:50:36.820673+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=uht72t-1206zj-3gh0f-uqex9h-1741963836387 fwd="85.222.134.4, 52.27.27.64" dyno=web.2 connect=0ms service=258ms status=200 bytes=480873 protocol=http tls_version=tls1.3 2025-03-14T14:50:37.319226+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000000hV1uIAE" host=icc-rest-production.herokuapp.com request_id=kbs5xb-5qzws2-fsc62-iymsp8-1741963836635 fwd="85.222.134.4, 35.85.172.135" dyno=web.4 connect=0ms service=512ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:50:42.593930+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0n8z2s-7fbk51g-7jg7m-zfd22e-1741963842418 fwd="85.222.134.4, 35.85.172.135" dyno=web.3 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:51:04.688415+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e8w99l-t8y9h-7i7z3a-wbdoj-1741963864471 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:51:05.076294+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kyazaki@salesforce.com" host=icc-rest-production.herokuapp.com request_id=gkeigd-1rds2e-mphgno-rw3qfa-1741963864996 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:51:05.313616+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=k5b5eu-w5no1-w3ny39-3rabo-1741963864990 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=248ms status=200 bytes=480873 protocol=http tls_version=tls1.3 2025-03-14T14:51:05.699391+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000036OltYAE" host=icc-rest-production.herokuapp.com request_id=ldu60g-vo95fn-ul8hzw-acmobg-1741963865141 fwd="204.14.236.213, 52.27.27.64" dyno=web.1 connect=0ms service=470ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:51:19.880282+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000036OltYAE" host=icc-rest-production.herokuapp.com request_id=l68jm-tko6ac-nkztvw-2jwb97-1741963879304 fwd="204.14.236.213, 52.27.27.64" dyno=web.4 connect=0ms service=480ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:51:28.410888+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=1e134b08-29d6-283c-9a0a-f331e9c4b719 fwd="52.27.27.64" dyno=web.4 connect=0ms service=27ms status=200 bytes=2634 protocol=http tls_version=tls1.3 2025-03-14T14:52:00.576928+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=09e846d1-4139-8c3e-f51a-5f8da53cc370 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:53:21.931872+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jb.maher@salesforce.com" host=icc-rest-production.herokuapp.com request_id=9tpfq-ip7pd-fvry-ypp9fv-1741964001790 fwd="85.222.134.4, 52.27.27.64" dyno=web.1 connect=0ms service=6ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:53:49.428166+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=ae3af882-701f-1ebd-3abd-dff49ba80b74 fwd="13.109.44.8" dyno=web.3 connect=0ms service=305ms status=200 bytes=147592 protocol=http tls_version=tls1.3 2025-03-14T14:53:54.937264+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mark.wasserman@salesforce.com" host=icc-rest-production.herokuapp.com request_id=6ys5qb-e443tc-c9zp0ri-re11wj-1741964034759 fwd="204.14.236.213, 35.85.172.135" dyno=web.4 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:53:55.591374+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005NT0CIAW" host=icc-rest-production.herokuapp.com request_id=zaiwfe-z91x8l-34c71-yr412a-1741964034905 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=514ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:54:13.901448+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=uincy-qw7jkb-p8llm-yeuxc-1741964053596 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=236ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T14:55:01.982445+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=cc60061e-6354-413d-333d-d396e4d995d2 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T14:58:00.521267+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ffee0954-f780-a7d0-3e13-4ffdd2bb618d fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T14:58:51.796297+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=an3c08-06lq9s-pbdtyu-lpcrd4-1741964331142 fwd="85.222.134.39, 35.161.194.212" dyno=web.5 connect=0ms service=493ms status=200 bytes=10653 protocol=http tls_version=tls1.3 2025-03-14T14:58:52.552645+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006BPsrIAG" host=icc-rest-production.herokuapp.com request_id=udx11-h93iaa-ijipo8-7o94de-1741964331919 fwd="85.222.134.39, 35.85.172.135" dyno=web.2 connect=0ms service=487ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:00:02.878493+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=92dce5c5-8f04-25a7-84d0-bf4d1c8fc08b fwd="13.109.44.8" dyno=web.3 connect=0ms service=57ms status=200 bytes=1439 protocol=http tls_version=tls1.3 2025-03-14T15:00:03.108486+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=6b2f8a4f-b08b-e6d9-c839-d4e55042fec8 fwd="13.109.44.8" dyno=web.3 connect=0ms service=10ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T15:00:12.210735+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=df7f5079-67d7-6e8e-9fa0-c999fbcea341 fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T15:00:12.427551+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=aa4e3a36-1951-bc0d-f69f-4e82d35664b1 fwd="35.161.194.212" dyno=web.5 connect=0ms service=29ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T15:00:12.437216+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=646f9485-a795-9e1a-f99a-c8ffb87b9d81 fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T15:00:45.852102+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=5ae335bb-b852-4caf-de20-f6549dbe25f6 fwd="13.109.44.8" dyno=web.5 connect=0ms service=276ms status=200 bytes=147605 protocol=http tls_version=tls1.3 2025-03-14T15:00:47.495310+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/internal" host=icc-rest-production.herokuapp.com request_id=f910effc-c113-caea-f9b8-80d54f8a6eba fwd="13.109.44.8" dyno=web.5 connect=0ms service=42ms status=200 bytes=1544 protocol=http tls_version=tls1.3 2025-03-14T15:04:04.246606+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=7ae7d678-8de7-8d26-859c-593cb26d0372 fwd="35.161.194.212" dyno=web.2 connect=0ms service=27ms status=200 bytes=2634 protocol=http tls_version=tls1.3 2025-03-14T15:04:13.626778+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T15%3A04%3A06.040841432Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=005d2874-1a14-9673-747c-0449ffc38593 fwd="54.236.114.244" dyno=web.3 connect=0ms service=37ms status=200 bytes=8910 protocol=http tls_version=tls1.3 2025-03-14T15:04:15.698729+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=c1d4qe-pixthd-fi5voh-v88hnt-1741964654170 fwd="85.222.134.2, 35.161.194.212" dyno=web.5 connect=0ms service=556ms status=200 bytes=9809 protocol=http tls_version=tls1.3 2025-03-14T15:04:49.167153+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms" host=icc-rest-production.herokuapp.com request_id=x4e6io-5qjcb-38jgc-6mnnwl-1741964688441 fwd="85.222.134.2, 52.27.27.64" dyno=web.4 connect=0ms service=505ms status=201 bytes=1475 protocol=http tls_version=tls1.3 2025-03-14T15:04:49.738443+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=0re2q-qbpri-y4ubhj-szi2g-1741964689222 fwd="204.14.236.211, 35.161.194.212" dyno=web.2 connect=0ms service=211ms status=200 bytes=11797 protocol=http tls_version=tls1.3 2025-03-14T15:04:50.069328+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8ev6jn-pikef4-ai3bi-pwidtq-1741964689141 fwd="85.222.134.3, 35.161.194.212" dyno=web.1 connect=0ms service=193ms status=200 bytes=11789 protocol=http tls_version=tls1.3 2025-03-14T15:04:50.112640+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=iaywo3i-qs10wm-s32scd-zkigkd-1741964689296 fwd="85.222.134.4, 35.85.172.135" dyno=web.5 connect=0ms service=259ms status=200 bytes=11789 protocol=http tls_version=tls1.3 2025-03-14T15:04:50.219400+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=9sl99-fyjrm-lun6se-mn9865-1741964689292 fwd="104.161.244.2, 35.161.194.212" dyno=web.5 connect=0ms service=228ms status=200 bytes=11789 protocol=http tls_version=tls1.3 2025-03-14T15:04:53.732003+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/maeve.coleman@salesforce.com" host=icc-rest-production.herokuapp.com request_id=ychtbho-3v5chl-685lrm-y1y5kb-1741964692993 fwd="85.222.134.2, 35.161.194.212" dyno=web.5 connect=0ms service=6ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:04:53.975109+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/df21ce84-01b4-4446-88ae-963a3a99bc3a/close" host=icc-rest-production.herokuapp.com request_id=ffedb61e-4fa0-9810-cce1-434ff7014338 fwd="52.27.27.64" dyno=web.3 connect=0ms service=180ms status=200 bytes=4658 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.767461+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WH2U03W4R" host=icc-rest-production.herokuapp.com request_id=f527f694-6aa4-300d-9927-d1de8d5a2485 fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=191 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.775724+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WFVLS6WAH" host=icc-rest-production.herokuapp.com request_id=fa6e4c3a-cdbe-bdca-44cc-0ac1c44b74bd fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.783317+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U056W66K4QM" host=icc-rest-production.herokuapp.com request_id=909c45e7-87b1-8401-e3bf-4a7945416a3d fwd="35.161.194.212" dyno=web.5 connect=0ms service=7ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.784715+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02J0PDJJBH" host=icc-rest-production.herokuapp.com request_id=91ba170b-f624-6aee-2277-2bf1cdda9da6 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.788818+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=6ab1ec9b-b08d-e19e-0e42-350a5dda7be0 fwd="35.161.194.212" dyno=web.5 connect=0ms service=8ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.905762+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/USLACKBOT" host=icc-rest-production.herokuapp.com request_id=e9425000-8106-890d-1ddc-0f712f0d204a fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.768594+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WL4MCDCP7" host=icc-rest-production.herokuapp.com request_id=2bebcb42-b5b0-01b0-bbab-d9a173ebc5d3 fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.772512+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U0237LNR2P9" host=icc-rest-production.herokuapp.com request_id=d9933da1-784d-606c-a977-23e884f62574 fwd="35.161.194.212" dyno=web.4 connect=0ms service=5ms status=200 bytes=209 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.773313+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/W0123K36TPW" host=icc-rest-production.herokuapp.com request_id=46a4f944-15e5-28cc-bcf2-c2e09e7a14be fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.784309+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U0751KY0NJ1" host=icc-rest-production.herokuapp.com request_id=78c92e9e-30bc-cdac-3f14-5562c410631a fwd="35.161.194.212" dyno=web.4 connect=0ms service=7ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T15:04:57.785046+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U076860006Q" host=icc-rest-production.herokuapp.com request_id=0b5a81e1-9775-946e-d0c5-26b594ac6f7b fwd="35.161.194.212" dyno=web.4 connect=0ms service=8ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-14T15:05:10.809797+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=52d48fcc-d6d1-1148-244d-6dbaf7e39bf2 fwd="13.109.44.8" dyno=web.1 connect=0ms service=98ms status=200 bytes=5274 protocol=http tls_version=tls1.3 2025-03-14T15:08:05.132338+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ff9b5b74-9e68-f28f-1055-2fbf9efa5b5e fwd="35.161.194.212" dyno=web.3 connect=0ms service=20ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T15:08:05.138980+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ae095c82-fbaa-da22-0a4b-2ca67d5c81d4 fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T15:08:05.235287+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=d16ce06b-6d86-c4bd-e812-8ce464aa7b26 fwd="35.161.194.212" dyno=web.3 connect=0ms service=94ms status=200 bytes=24446 protocol=http tls_version=tls1.3 2025-03-14T15:08:05.508997+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=f3983d71-8da7-8ab1-9fa4-635fc1faeb29 fwd="35.161.194.212" dyno=web.3 connect=0ms service=29ms status=200 bytes=3233 protocol=http tls_version=tls1.3 2025-03-14T15:13:53.074128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=bce99e83-f1ae-3a4e-ffc0-435717d6f6a5 fwd="35.161.194.212" dyno=web.1 connect=0ms service=25ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T15:13:53.083397+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4416c914-f7b7-6d75-f91f-74ec925d1888 fwd="35.161.194.212" dyno=web.1 connect=0ms service=7ms status=200 bytes=4410 protocol=http tls_version=tls1.3 2025-03-14T15:13:53.189959+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=3ed4de99-e250-0638-6e50-20f79ebe0ace fwd="35.161.194.212" dyno=web.1 connect=0ms service=104ms status=200 bytes=24446 protocol=http tls_version=tls1.3 2025-03-14T15:13:53.196585+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=0cf525c4-e244-86e3-131b-dbd7d14580b1 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T15:17:04.147826+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=gtudom-a48ef5-6ndmfs3-1rjmq-1741965423562 fwd="85.222.134.3, 35.85.172.135" dyno=web.1 connect=0ms service=271ms status=200 bytes=480995 protocol=http tls_version=tls1.3 2025-03-14T15:17:05.133133+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B00000012QkyIAE" host=icc-rest-production.herokuapp.com request_id=khr18p-o6r1vm-i5km0e-6d2cp-1741965424388 fwd="85.222.134.3, 52.27.27.64" dyno=web.5 connect=0ms service=457ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:17:13.371890+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=mhl0w-a9fwpd-a3j32j-bbkyn-1741965432551 fwd="85.222.134.4, 35.85.172.135" dyno=web.2 connect=0ms service=212ms status=200 bytes=12641 protocol=http tls_version=tls1.3 2025-03-14T15:17:13.372707+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=epqb2o-vkcgx-bax6de-9kibnc-1741965432402 fwd="104.161.244.2, 35.85.172.135" dyno=web.2 connect=0ms service=258ms status=200 bytes=12641 protocol=http tls_version=tls1.3 2025-03-14T15:17:20.372170+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6defb4cb-6c71-b46c-dd80-bace9911e6ed fwd="35.161.194.212" dyno=web.5 connect=0ms service=11ms status=200 bytes=466 protocol=http tls_version=tls1.3 2025-03-14T15:17:20.378896+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=773a8fdf-2468-965c-cf2a-1949a907a791 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T15:17:20.463037+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=ae6c0e1e-d50d-b019-740a-3079459f7e90 fwd="35.161.194.212" dyno=web.5 connect=0ms service=81ms status=200 bytes=26151 protocol=http tls_version=tls1.3 2025-03-14T15:17:26.404228+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=u44bkv-q3pqno-7222i9-7lzis7-1741965445937 fwd="204.14.236.213, 35.85.172.135" dyno=web.4 connect=0ms service=319ms status=200 bytes=480995 protocol=http tls_version=tls1.3 2025-03-14T15:17:26.409481+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=gfsk3o-azrini-2z437e-2iu15w-1741965445938 fwd="204.14.236.213, 52.27.27.64" dyno=web.4 connect=0ms service=324ms status=200 bytes=12641 protocol=http tls_version=tls1.3 2025-03-14T15:18:04.116943+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=rnh2cg-oai3ok-w6vwfo-tduazo-1741965483804 fwd="13.110.54.11, 52.27.27.64" dyno=web.5 connect=0ms service=203ms status=200 bytes=12641 protocol=http tls_version=tls1.3 2025-03-14T15:18:05.519022+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T15%3A18%3A04.144888464Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d6733628-c1d5-4df5-4063-dc3666316667 fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=8982 protocol=http tls_version=tls1.3 2025-03-14T15:18:46.048496+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1847b696-36a2-05bf-1c69-7799a5b2fc8a fwd="35.161.194.212" dyno=web.5 connect=0ms service=23ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T15:18:46.056157+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=92ef19ec-018c-e8f9-3efa-bf9b3a05fff0 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T15:18:46.151742+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=cb1ea5a9-395f-8893-be93-53142587a548 fwd="35.161.194.212" dyno=web.5 connect=0ms service=92ms status=200 bytes=26151 protocol=http tls_version=tls1.3 2025-03-14T15:18:46.399147+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=2541c0a3-192c-800b-5113-d47b02f9dab3 fwd="35.161.194.212" dyno=web.5 connect=0ms service=29ms status=200 bytes=3233 protocol=http tls_version=tls1.3 2025-03-14T15:19:35.996510+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=b1d943fd-b679-f468-917d-fc1cbea7a12b fwd="13.109.44.8" dyno=web.2 connect=0ms service=252ms status=200 bytes=148822 protocol=http tls_version=tls1.3 2025-03-14T15:19:37.458276+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/internal" host=icc-rest-production.herokuapp.com request_id=3f64a007-c64e-f3a5-93d7-4b7b62e93850 fwd="13.109.44.8" dyno=web.3 connect=0ms service=59ms status=200 bytes=2395 protocol=http tls_version=tls1.3 2025-03-14T15:20:00.768298+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=7f88f40f-00fa-fdfb-8133-dc1d0c6073a2 fwd="52.27.27.64" dyno=web.1 connect=0ms service=22ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T15:21:36.231553+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/pages/acknowledge" host=icc-rest-production.herokuapp.com request_id=04314451-6664-59b7-1ff5-422ae9a71865 fwd="35.85.172.135" dyno=web.5 connect=0ms service=206ms status=200 bytes=851 protocol=http tls_version=tls1.3 2025-03-14T15:23:35.099062+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=eqd64q-yd0dmh-58bprw-9k5yrp-1741965814490 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=478ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:24:00.637031+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=39f5f309-8271-4fb3-49e4-e7abe4e09897 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T15:24:55.600537+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=9ef1c413-833b-623d-6671-d87d92e40e5f fwd="35.85.172.135" dyno=web.2 connect=0ms service=25ms status=200 bytes=3233 protocol=http tls_version=tls1.3 2025-03-14T15:30:00.670683+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=ce960f42-48bb-4e41-eeee-2d09569ee945 fwd="52.27.27.64" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T15:30:03.039318+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=446d23ad-2bae-f4aa-606f-1571d29250e5 fwd="13.109.44.8" dyno=web.5 connect=0ms service=58ms status=200 bytes=1445 protocol=http tls_version=tls1.3 2025-03-14T15:30:03.409002+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=e2402804-f8da-adec-9368-8f03ab8f90e6 fwd="13.109.44.8" dyno=web.1 connect=0ms service=13ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T15:32:19.705224+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/recipients" host=icc-rest-production.herokuapp.com request_id=58q1d-pp9fcg-ydcg85-pobo3-1741966337973 fwd="85.222.134.4, 35.161.194.212" dyno=web.2 connect=0ms service=659ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T15:34:09.445131+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=rtn1iv-xfk95f-lom2nb-3y7imb-1741966449188 fwd="204.14.236.213, 52.27.27.64" dyno=web.3 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:34:09.974794+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=bhzm6i-0uibid-f02yc-6gmsfg-1741966449671 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=235ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:34:09.976252+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kyazaki@salesforce.com" host=icc-rest-production.herokuapp.com request_id=axeadp-36pods-pd57jj-1y84ml-1741966449673 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:34:41.945313+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=f826e826-6c0b-2597-12a0-bb023f94a5dc fwd="52.27.27.64" dyno=web.3 connect=0ms service=27ms status=200 bytes=3233 protocol=http tls_version=tls1.3 2025-03-14T15:36:14.195404+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T15%3A36%3A12.800613156Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=04cb63e3-3194-8fcf-5544-7e06ec333cce fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=8531 protocol=http tls_version=tls1.3 2025-03-14T15:36:31.809288+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6edf9q-9e8ta-3p7wln-u0qvpd-1741966591588 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:37:03.830276+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kyazaki@salesforce.com" host=icc-rest-production.herokuapp.com request_id=yxhhs4-xnw7nd-kl68g9-nf40k-1741966623551 fwd="204.14.236.213, 35.161.194.212" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:37:48.134365+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T15%3A37%3A44.634413871Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3052aa15-b0ab-8d64-e832-dcf0a20ddbc0 fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=8531 protocol=http tls_version=tls1.3 2025-03-14T15:37:49.084858+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=0s3m-kd70t5-2siy8n-86aso9-1741966668397 fwd="13.110.54.14, 35.161.194.212" dyno=web.4 connect=0ms service=251ms status=200 bytes=13677 protocol=http tls_version=tls1.3 2025-03-14T15:37:49.115031+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=rd29xd-eufsxi-pa741-nhhkq5-1741966668113 fwd="204.14.236.213, 35.161.194.212" dyno=web.3 connect=0ms service=283ms status=200 bytes=13670 protocol=http tls_version=tls1.3 2025-03-14T15:37:53.430457+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=1ts7rp-7qili5-e7p98n-2bhava-1741966668322 fwd="85.222.134.3, 35.85.172.135" dyno=web.1 connect=0ms service=186ms status=200 bytes=13670 protocol=http tls_version=tls1.3 2025-03-14T15:38:00.667374+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=jgeb1p-34zbkp-ca5l51-ypwrxhf-1741966680427 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:38:01.273712+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=u471vp-5owly9-abnw2y-t8s1y-1741966680985 fwd="204.14.236.213, 52.27.27.64" dyno=web.3 connect=0ms service=220ms status=200 bytes=13664 protocol=http tls_version=tls1.3 2025-03-14T15:38:01.901776+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000036OltYAE" host=icc-rest-production.herokuapp.com request_id=pr6waf-i8efee-url85d-bmm45k-1741966681334 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=496ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:38:24.331372+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T15%3A38%3A16.942531538Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=987dfb1a-532b-0722-faac-c25e90ffb38b fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=8531 protocol=http tls_version=tls1.3 2025-03-14T15:40:00.708538+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0c5dd8c1-d20d-a7fc-100e-61b2c77d5c49 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T15:40:00.712049+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=80e28cfa-16ec-a566-41d9-b98be9d32320 fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T15:40:02.209245+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=5534ab5d-6ffe-1de4-9026-4430c3a0c0b0 fwd="13.109.44.8" dyno=web.2 connect=0ms service=13ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T15:41:08.330193+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=bh1b8r-ec7ffd-ri3psx-7jttyk-1741966868027 fwd="204.14.236.213, 52.27.27.64" dyno=web.4 connect=0ms service=220ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:41:18.894735+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=9u8gh8-0takq-uoqucb-dnkqpa-1741966878410 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=287ms status=200 bytes=480994 protocol=http tls_version=tls1.3 2025-03-14T15:41:19.225988+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=2yqgaq-37mdj-3tyizs-ggmte4-1741966878412 fwd="104.161.246.4, 35.161.194.212" dyno=web.4 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:41:20.008169+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=x8rgc-k6upb5-6jlv69-uy1ekw-1741966879363 fwd="104.161.246.4, 35.161.194.212" dyno=web.4 connect=0ms service=450ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:44:27.029129+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=8o5z9-xes8k-t7nj1e-1gotqs-1741967066714 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=246ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:44:27.415558+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000036OltYAE" host=icc-rest-production.herokuapp.com request_id=3b6hr-i9c4m7-upx40b-ompg4r-1741967066862 fwd="204.14.236.213, 35.85.172.135" dyno=web.5 connect=0ms service=484ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:45:39.324287+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=et5kk8-u6yc6m-wvjqyq-fm0s8s-1741967138934 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:45:39.776984+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=wn0ils-iudehj-0ajm2b-awid5l-1741967139672 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=30ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:45:40.869650+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000036OltYAE" host=icc-rest-production.herokuapp.com request_id=zowtcr-2ln047-y88haf-hkvtoo-1741967140363 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=435ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:46:01.838668+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=zlh3sr-lcs07e-4jja3d-rf3sne-1741967161718 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:46:02.257098+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=mra5ya-39x4cs-9b1r6a-37avnd-1741967161922 fwd="204.14.236.213, 52.27.27.64" dyno=web.4 connect=0ms service=257ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:48:15.637504+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T15%3A48%3A12.134616040Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a9cd45b6-5924-50d0-3d95-2b87dcf843d2 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8531 protocol=http tls_version=tls1.3 2025-03-14T15:49:49.126489+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ycfa4j-jqdsii-08q1a-vnolsw-1741967388901 fwd="13.110.54.15, 35.85.172.135" dyno=web.5 connect=0ms service=29ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:49:49.879592+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=dobduk-2rhf5g-7ie6f8-rxpv2-1741967389295 fwd="13.110.54.15, 35.161.194.212" dyno=web.2 connect=0ms service=452ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T15:50:01.381592+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9eb2596f-9da9-c253-9077-fb0175a3d1e6 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T15:50:02.399243+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=9b8b5ccd-2ef0-0eb8-885f-41ecc13ccc5a fwd="13.109.44.8" dyno=web.2 connect=0ms service=21ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T15:55:48.000922+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=0jemxu-7fm7st-yak9q-5bv7i-1741967747679 fwd="13.110.54.11, 35.161.194.212" dyno=web.2 connect=0ms service=223ms status=200 bytes=13885 protocol=http tls_version=tls1.3 2025-03-14T16:00:00.703730+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=09863b89-d5d0-6554-a78f-997320593d26 fwd="52.27.27.64" dyno=web.5 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T16:02:00.628689+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a5b0decb-6726-0cd6-7c26-492570c4c876 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T16:02:51.435555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=4fopz5-wljhid-9omiss-8bhabo-1741968170968 fwd="85.222.134.2, 35.85.172.135" dyno=web.5 connect=0ms service=236ms status=200 bytes=13885 protocol=http tls_version=tls1.3 2025-03-14T16:03:12.329926+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=bi9p8e-eudfy-udehvb-m1jjy1r-1741968191837 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=250ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:03:55.378866+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa" host=icc-rest-production.herokuapp.com request_id=kg3tef-mgvnu-6riuyt-5u54b-1741968233944 fwd="85.222.134.2, 52.27.27.64" dyno=web.5 connect=0ms service=689ms status=200 bytes=13886 protocol=http tls_version=tls1.3 2025-03-14T16:03:55.442814+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WBY5HAV5K" host=icc-rest-production.herokuapp.com request_id=ed0cdb47-1673-ad21-36dc-a61e1782fc29 fwd="35.161.194.212" dyno=web.1 connect=0ms service=19ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T16:03:55.449443+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WGF75NAQP" host=icc-rest-production.herokuapp.com request_id=d12b836f-b9dd-2b00-0424-79e440206881 fwd="35.161.194.212" dyno=web.1 connect=0ms service=3ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-14T16:04:59.962568+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=k429cm-41gkgh-tuh3b-0nxhqe-1741968299862 fwd="13.110.54.11, 35.161.194.212" dyno=web.5 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:05:00.338505+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/keiko.ishida@salesforce.com" host=icc-rest-production.herokuapp.com request_id=m1t1ok-0x39y8-kj5y5a-loibv9-1741968300235 fwd="13.110.54.11, 52.27.27.64" dyno=web.3 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:05:00.953222+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000JNMbBYAX" host=icc-rest-production.herokuapp.com request_id=hm1mbp-97l5vd-toi8g-o73avf-1741968300377 fwd="13.110.54.11, 35.161.194.212" dyno=web.5 connect=0ms service=475ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:05:02.044068+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=2142e377-f144-77d0-843b-267423b17f3e fwd="13.109.44.8" dyno=web.5 connect=0ms service=11ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T16:05:38.398424+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vi1zoz-2z4c98-af4map-tpvral-1741968337227 fwd="85.222.134.4, 52.27.27.64" dyno=web.3 connect=0ms service=337ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:05:38.816059+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=deqyx8-lbp3q-l0kvh-95uzq-1741968337227 fwd="85.222.134.4, 35.161.194.212" dyno=web.3 connect=0ms service=765ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:07:40.297670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms" host=icc-rest-production.herokuapp.com request_id=uk5k5-6r7ifo-inxiq-o644l-1741968458795 fwd="85.222.134.4, 35.85.172.135" dyno=web.1 connect=0ms service=622ms status=201 bytes=1575 protocol=http tls_version=tls1.3 2025-03-14T16:07:42.088590+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=v8i6o-zhfvij-l454v9-zsd1sb-1741968460483 fwd="85.222.134.3, 52.27.27.64" dyno=web.4 connect=0ms service=186ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:07:44.043641+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A07%3A40.528207774Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cc51f660-bb99-a34d-00ad-1aecc50e791a fwd="54.236.114.244" dyno=web.5 connect=0ms service=36ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:07:49.938050+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=2rrjof-m84tv-231msm-8ps6yd-1741968469696 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:07:50.709193+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=6l78se-hsjoe-ru47k-spl74-1741968470033 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=445ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:07:53.627180+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jtatem@salesforce.com" host=icc-rest-production.herokuapp.com request_id=o1mfpn-t0t8x-ygv4na-8ol65c-1741968473433 fwd="204.14.236.211, 35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T16:07:56.338176+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=4qzkl9-4qg9ls-ihkiv-d33nob-1741968475944 fwd="204.14.236.211, 35.85.172.135" dyno=web.4 connect=0ms service=202ms status=200 bytes=14646 protocol=http tls_version=tls1.3 2025-03-14T16:07:58.445943+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A07%3A57.265888220Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c2533525-8c8c-fce4-536c-9c07274246b8 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:07:58.660415+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ffdf97d2-771a-77be-81a3-578512d8edac fwd="52.27.27.64" dyno=web.3 connect=0ms service=9ms status=200 bytes=490 protocol=http tls_version=tls1.3 2025-03-14T16:07:58.667121+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0c1f015a-8317-0bd4-947a-d4f8338da8e4 fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T16:07:58.764401+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=db0e502a-f1d0-2558-94fc-75843e19d94f fwd="52.27.27.64" dyno=web.3 connect=0ms service=95ms status=200 bytes=33999 protocol=http tls_version=tls1.3 2025-03-14T16:08:16.206705+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ac1a9c7a-40fd-4cfe-d96f-af9bd190b2dd fwd="35.85.172.135" dyno=web.1 connect=0ms service=27ms status=200 bytes=401 protocol=http tls_version=tls1.3 2025-03-14T16:08:16.213820+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6e81ba9d-6eef-64d1-da0a-4df1ce99575d fwd="35.85.172.135" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T16:08:16.325454+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=dcdb6022-edad-625a-74b1-35836a355959 fwd="35.85.172.135" dyno=web.1 connect=0ms service=108ms status=200 bytes=33999 protocol=http tls_version=tls1.3 2025-03-14T16:08:26.311189+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=tnb3bi-p9rbfo-ity595-4smibr-1741968505716 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:08:59.599172+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A08%3A59.510079864Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9142362b-7e18-5bec-2c86-9143d0165475 fwd="54.236.114.244" dyno=web.5 connect=0ms service=55ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:09:00.703961+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A08%3A59.510079864Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cd6e4dac-b0df-5e9a-f07a-79de9afe4ece fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:09:02.808914+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A08%3A59.510079864Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=603f7fe5-c23e-5030-16bc-cd9ba4963329 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:09:45.304737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A09%3A45.213373618Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=06d09bdd-ed0c-3e78-0e5b-bc2604f2c3f5 fwd="54.236.114.244" dyno=web.5 connect=0ms service=57ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:09:46.409706+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A09%3A45.213373618Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=79a59b68-e164-84e0-6e1c-decdb24c2c5e fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:09:48.514840+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A09%3A45.213373618Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=af4eaf07-e93c-90d2-3eac-ebecccb698bb fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:10:00.847234+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=7d473e58-ed09-5650-9e77-9ba2cd54e0ed fwd="52.27.27.64" dyno=web.4 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T16:10:53.543108+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/reminders/1a48e7c8-a422-48eb-bde1-a5efcd89cfdd/acknowledge" host=icc-rest-production.herokuapp.com request_id=mrfbq9-hiob2c-tdkpqj-upiygn-1741968653100 fwd="85.222.134.2, 35.85.172.135" dyno=web.4 connect=0ms service=250ms status=200 bytes=618 protocol=http tls_version=tls1.3 2025-03-14T16:11:13.759675+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A11%3A12.366345644Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2aab668d-917b-095f-fd09-3f88742080a8 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:11:15.862240+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A11%3A12.366345644Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2285caa5-c29a-d659-1109-f81b55861f4e fwd="54.236.114.244" dyno=web.3 connect=0ms service=37ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:11:21.159340+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=308a408f-64f5-df7f-9864-6a8e27d87234 fwd="35.161.194.212" dyno=web.5 connect=0ms service=27ms status=200 bytes=437 protocol=http tls_version=tls1.3 2025-03-14T16:11:21.166454+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=86ff4ed1-59c5-10d5-ae19-baf81fd7a728 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T16:11:21.276107+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=1c365575-833c-dd67-722c-51b524da0052 fwd="35.161.194.212" dyno=web.5 connect=0ms service=106ms status=200 bytes=34257 protocol=http tls_version=tls1.3 2025-03-14T16:11:21.284331+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=22ce9b95-0788-a178-d224-dbc76bcce161 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T16:11:42.332536+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=4dtk2h-8ivmnl-pfd02-218ppp-1741968702065 fwd="104.161.246.4, 52.27.27.64" dyno=web.1 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:11:42.555690+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=mowfeb-lbpkpk-p8qii7-tm3708-1741968702062 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=252ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:12:13.778112+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=cz83yg-02txmo-fkap5r-dj7d5-1741968733520 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:12:14.475264+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=eqcpv-bwexv-r52q8l-c2k25f-1741968734227 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:12:15.234762+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=01kcae-1szspr-a0d0r-avbngp-1741968734567 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=434ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:18:00.489485+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5e36749d-f568-ab09-b8d8-a2e35f8c915d fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T16:18:56.929202+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000003sN0rIAE" host=icc-rest-production.herokuapp.com request_id=1rdfq-8f1l5c-f59a2f-t87go5-1741969136195 fwd="13.110.54.11, 52.27.27.64" dyno=web.4 connect=0ms service=494ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:20:02.246639+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=09204265-1f7b-cd96-36af-4c177c1e8384 fwd="13.109.44.8" dyno=web.5 connect=0ms service=28ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T16:26:42.147974+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ic5xoi-kwf5d-2shabq-2v7ixw-1741969601532 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:26:42.907205+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=ywxldf-szecqm-lqbknm-pb2s6f-1741969602628 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:27:22.689807+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ycz08b-iuxuj-rk01jb-7de53c-1741969642208 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:30:02.177051+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=5504ce31-b544-d88e-577b-babed1dc27d3 fwd="13.109.44.8" dyno=web.4 connect=0ms service=10ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T16:34:00.577206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=56b66bfc-6e8c-be82-53e7-9b60130f3098 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T16:36:41.855403+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A36%3A34.261971587Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5fba810f-49b1-8f64-1820-ab5652ee5b0a fwd="54.236.114.244" dyno=web.4 connect=0ms service=43ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:37:12.198342+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A37%3A04.810511281Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=88977b90-1b6f-33ac-64c3-efeb89e8a7b5 fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:37:38.278747+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/alexander.gonzalez@salesforce.com" host=icc-rest-production.herokuapp.com request_id=odw33u-3so00c-0l64uc-ew9hwi-1741970257576 fwd="204.14.236.213, 35.85.172.135" dyno=web.1 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:37:38.289258+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=feux6e-onn2yyxf-swcuzj-pmldo-1741970257574 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=255ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:37:56.748129+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms" host=icc-rest-production.herokuapp.com request_id=yfsfib-i6a1z-e2o4ge-9uu90i-1741970276014 fwd="85.222.134.4, 35.85.172.135" dyno=web.2 connect=0ms service=389ms status=201 bytes=1655 protocol=http tls_version=tls1.3 2025-03-14T16:38:57.557267+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A38%3A54.064384377Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=06e45d92-a907-ad62-de01-a6b2bc666fd9 fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:39:15.585365+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A39%3A12.310782012Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e48dc1a3-8dce-9207-e4d4-8a06d8e1618b fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:39:48.788239+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A39%3A45.480902287Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b1d9c87e-05c0-f654-0227-ef225a4405d1 fwd="54.236.114.244" dyno=web.5 connect=0ms service=36ms status=200 bytes=7935 protocol=http tls_version=tls1.3 2025-03-14T16:42:54.730790+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=efb7d550-ee17-9e9e-d69e-e212567d4975 fwd="52.27.27.64" dyno=web.3 connect=0ms service=28ms status=200 bytes=3635 protocol=http tls_version=tls1.3 2025-03-14T16:43:54.090433+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users?name=jason%20tat" host=icc-rest-production.herokuapp.com request_id=rc8emm-hdxn9t-vev5ly-fopsc-1741970633559 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=63ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T16:44:04.044851+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=y39eef-rbvg7p-z4b39p-pw8tej-1741970643157 fwd="85.222.134.2, 35.85.172.135" dyno=web.1 connect=0ms service=238ms status=200 bytes=16243 protocol=http tls_version=tls1.3 2025-03-14T16:44:16.721934+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/recipients" host=icc-rest-production.herokuapp.com request_id=53og7g-lvd72n-dpqcb-oqaxe-1741970655075 fwd="85.222.134.4, 35.161.194.212" dyno=web.2 connect=0ms service=667ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T16:46:00.487845+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=551dfc01-8ef3-cfc7-d6ef-5404ea6a881d fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T16:47:23.589983+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d31c1c53-aa0c-12ad-48f6-ea3494407fc7 fwd="35.85.172.135" dyno=web.3 connect=0ms service=25ms status=200 bytes=437 protocol=http tls_version=tls1.3 2025-03-14T16:47:23.597941+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0c8ba422-0b0d-4244-0bb2-5c8250e70004 fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T16:47:23.688468+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=a05be492-66dd-cc50-f8a2-b4d3e3b165ad fwd="35.85.172.135" dyno=web.3 connect=0ms service=87ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T16:47:23.770102+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=656a043a-c7f8-39c3-7058-92dd5d48809c fwd="52.27.27.64" dyno=web.5 connect=0ms service=27ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T16:47:23.779390+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1c061b4c-2837-f599-87ef-6819a6759759 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T16:47:23.879170+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=f3d14778-0f84-9a8e-023e-54aa5086428a fwd="52.27.27.64" dyno=web.5 connect=0ms service=97ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T16:48:00.780942+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5af8d405-377d-8212-2316-4b9b978b6046 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T16:48:59.102352+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/swimlanes" host=icc-rest-production.herokuapp.com request_id=0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820 fwd="204.14.236.213, 52.27.27.64" dyno=web.5 connect=0ms service=510ms status=201 bytes=701 protocol=http tls_version=tls1.3 2025-03-14T16:49:11.286278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents" host=icc-rest-production.herokuapp.com request_id=b413e066-83d6-781c-bd30-35a8a74acf8d fwd="155.226.176.120" dyno=web.1 connect=0ms service=2099ms status=201 bytes=10328 protocol=http tls_version=tls1.3 2025-03-14T16:49:18.079837+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a882d5d7-0a16-46fc-bde3-904575912d38" host=icc-rest-production.herokuapp.com request_id=1a60c750-1a1f-1521-2a88-986b98b58579 fwd="155.226.176.120" dyno=web.4 connect=0ms service=18ms status=200 bytes=1033 protocol=http tls_version=tls1.3 2025-03-14T16:49:21.208780+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/a882d5d7-0a16-46fc-bde3-904575912d38" host=icc-rest-production.herokuapp.com request_id=6df946ad-b99b-c412-1198-0337f5b6df43 fwd="155.226.176.122" dyno=web.5 connect=0ms service=628ms status=200 bytes=2850 protocol=http tls_version=tls1.3 2025-03-14T16:49:21.301752+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=q0po0k-myhepq-rx5lx-1fli67-1741970961108 fwd="204.14.236.211, 52.27.27.64" dyno=web.3 connect=0ms service=12ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:49:21.466310+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jtatem@salesforce.com" host=icc-rest-production.herokuapp.com request_id=c1db09-3970fl-ljgky-jj8pj-1741970961262 fwd="204.14.236.211, 35.161.194.212" dyno=web.4 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:49:21.715375+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=u38wter-dbmvlb-r35wro-hzwq4c-1741970961259 fwd="204.14.236.211, 52.27.27.64" dyno=web.4 connect=0ms service=274ms status=200 bytes=481135 protocol=http tls_version=tls1.3 2025-03-14T16:49:22.322435+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/a882d5d7-0a16-46fc-bde3-904575912d38/cis" host=icc-rest-production.herokuapp.com request_id=512c47b6-1cd3-166e-b493-e937d8f9b312 fwd="155.226.176.121" dyno=web.5 connect=0ms service=36ms status=200 bytes=328 protocol=http tls_version=tls1.3 2025-03-14T16:49:43.563419+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T16%3A49%3A40.062485204Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a32f621d-b1f0-e5fe-297a-0a5de0ea60ad fwd="54.236.114.244" dyno=web.3 connect=0ms service=35ms status=200 bytes=8178 protocol=http tls_version=tls1.3 2025-03-14T16:50:00.558278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b0523ba1-8cf1-2c20-e561-48cbc12e616d fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T16:50:48.729953+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=dl3w8l-muac-w6gv9-z8i521-1741971048641 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:50:49.127417+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kyazaki@salesforce.com" host=icc-rest-production.herokuapp.com request_id=n4rg1f-ag3a8w-47id1ma-rta44-1741971048818 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:53:10.076813+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9c4e3729-706e-51e4-06aa-eed828bc24d0 fwd="35.161.194.212" dyno=web.3 connect=0ms service=25ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T16:53:10.084734+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b7094212-73bc-958b-f469-8421ed4eb28c fwd="35.161.194.212" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T16:53:10.176996+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=fcaa81c7-fbe9-5a23-e4fe-ea4fba4efacc fwd="35.161.194.212" dyno=web.3 connect=0ms service=90ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T16:53:10.349563+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e/comms/latest" host=icc-rest-production.herokuapp.com request_id=5d301072-c0e7-0227-4bf6-7d96ede21c94 fwd="35.161.194.212" dyno=web.3 connect=0ms service=28ms status=200 bytes=2825 protocol=http tls_version=tls1.3 2025-03-14T16:53:58.334887+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=huq5lh-p7e38k-2y0hkn-xru06-1741971237577 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=471ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:56:00.640754+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d7d76c49-90d4-df5f-3b97-cfbcfc509a83 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T16:58:29.734094+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ixrd9-8kain-odceu-qomuxl-1741971509492 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T16:58:30.333537+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=fil6n-oui7zw-5kjekl-z2ei0n-1741971509989 fwd="204.14.236.213, 52.27.27.64" dyno=web.5 connect=0ms service=246ms status=200 bytes=17933 protocol=http tls_version=tls1.3 2025-03-14T16:58:30.925472+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000036OltYAE" host=icc-rest-production.herokuapp.com request_id=ee6ub-fg2r4k-g5qx2s-b3vxva-1741971510394 fwd="204.14.236.213, 35.85.172.135" dyno=web.2 connect=0ms service=463ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:00:22.658555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=b8ee3ebf-a51b-971f-97c6-737084834ff1 fwd="13.109.44.8" dyno=web.5 connect=0ms service=56ms status=200 bytes=6078 protocol=http tls_version=tls1.3 2025-03-14T17:01:33.206722+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A01%3A25.600592863Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b38e19eb-8871-48ce-efca-2082bcd52e05 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=8178 protocol=http tls_version=tls1.3 2025-03-14T17:04:00.536929+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=cf2e8b9d-5b3b-d23e-1193-16d3ea564e86 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:04:40.862788+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa" host=icc-rest-production.herokuapp.com request_id=i9c0ae-ky9u8w-9bsd7-7gjrdo-1741971879387 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=706ms status=200 bytes=17991 protocol=http tls_version=tls1.3 2025-03-14T17:04:40.901219+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAXCLPH43" host=icc-rest-production.herokuapp.com request_id=9c0e79f7-84b8-b64e-b858-d3957d5bbccd fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T17:04:40.906602+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WHM054K9U" host=icc-rest-production.herokuapp.com request_id=00d62d94-20e0-cb29-5c03-65fec4884a42 fwd="35.161.194.212" dyno=web.4 connect=0ms service=3ms status=200 bytes=206 protocol=http tls_version=tls1.3 2025-03-14T17:05:18.742550+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/swimlanes/fa03ba25-e3fd-4f65-a991-84e41344eb51/updates" host=icc-rest-production.herokuapp.com request_id=d2ir8v-cfafz-1o9n89-ydz5kw-1741971918009 fwd="204.14.236.213, 35.85.172.135" dyno=web.2 connect=0ms service=254ms status=201 bytes=691 protocol=http tls_version=tls1.3 2025-03-14T17:05:56.027426+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/swimlanes/fa03ba25-e3fd-4f65-a991-84e41344eb51/updates" host=icc-rest-production.herokuapp.com request_id=ovhb1p-srj4m-yw2mvh-ieudrf-1741971955259 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=254ms status=201 bytes=686 protocol=http tls_version=tls1.3 2025-03-14T17:06:51.508064+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=db824433-123c-bc61-e656-b999f8788bd6 fwd="35.161.194.212" dyno=web.3 connect=0ms service=28ms status=200 bytes=3635 protocol=http tls_version=tls1.3 2025-03-14T17:07:59.161654+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A07%3A58.880842142Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=05dc78ba-fc56-3a3a-bd9f-c20864493cf5 fwd="54.236.114.244" dyno=web.5 connect=0ms service=58ms status=200 bytes=8178 protocol=http tls_version=tls1.3 2025-03-14T17:08:02.365070+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A07%3A58.880842142Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5300a232-fe11-0765-9aba-6b9745ac6102 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=8178 protocol=http tls_version=tls1.3 2025-03-14T17:08:06.465728+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A07%3A58.880842142Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=05463d1e-c574-18b7-2a55-3e6cef861769 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=8178 protocol=http tls_version=tls1.3 2025-03-14T17:09:56.079892+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A09%3A54.690646154Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=fca508aa-961d-722b-e7f1-f77485468c43 fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=8178 protocol=http tls_version=tls1.3 2025-03-14T17:10:02.088492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=fd5c2f57-0362-024a-d3af-10c9d2401438 fwd="13.109.44.8" dyno=web.2 connect=0ms service=51ms status=200 bytes=1723 protocol=http tls_version=tls1.3 2025-03-14T17:10:02.281192+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A09%3A54.690646154Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=97b2437e-2c97-0048-2d9d-1197d9a5fc73 fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=8178 protocol=http tls_version=tls1.3 2025-03-14T17:10:20.018134+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ffp4ec-osh7it-mtyrti-w6raij-1741972219703 fwd="13.110.54.10, 35.85.172.135" dyno=web.3 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:10:20.559968+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a882d5d7-0a16-46fc-bde3-904575912d38?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=rvercf-9sa7f-gqg1h-60d8a-1741972220200 fwd="13.110.54.10, 35.85.172.135" dyno=web.2 connect=0ms service=175ms status=200 bytes=3695 protocol=http tls_version=tls1.3 2025-03-14T17:10:40.899691+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6wkamn-okygbf-gcpfgi-z4w36n-1741972240660 fwd="13.110.54.13, 35.161.194.212" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:10:41.024816+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7m9uv4-yt62xt-30qwcm-140yy8-1741972240885 fwd="13.110.54.13, 52.27.27.64" dyno=web.4 connect=0ms service=11ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:11:02.884173+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A10%3A59.590943048Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=95e32b59-a935-909d-52e1-1ad5ec3a5782 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8178 protocol=http tls_version=tls1.3 2025-03-14T17:14:00.647732+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d13ad944-697c-8a46-f574-96fe7accddd1 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:15:11.743608+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a882d5d7-0a16-46fc-bde3-904575912d38/comms/recipients" host=icc-rest-production.herokuapp.com request_id=n30dnws-04xgnq-jiww6a-j57lu-1741972510559 fwd="13.110.54.10, 52.27.27.64" dyno=web.4 connect=0ms service=1046ms status=200 bytes=253 protocol=http tls_version=tls1.3 2025-03-14T17:16:00.561842+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c023431a-d77d-e4c2-0fb7-995fc56d21b3 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:16:32.385854+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e/comms/latest" host=icc-rest-production.herokuapp.com request_id=601d654d-049e-b265-7c47-17b22a5bf70c fwd="35.161.194.212" dyno=web.5 connect=0ms service=31ms status=200 bytes=2825 protocol=http tls_version=tls1.3 2025-03-14T17:16:41.955745+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kyazaki@salesforce.com" host=icc-rest-production.herokuapp.com request_id=wvyu1w-dh1xt-4skgb8-jkgafv-1741972601669 fwd="204.14.236.213, 35.85.172.135" dyno=web.2 connect=0ms service=14ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:16:42.050278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=sfv5ho-q1ywq-mz8zy-exxio-1741972601666 fwd="204.14.236.213, 35.161.194.212" dyno=web.1 connect=0ms service=316ms status=200 bytes=481495 protocol=http tls_version=tls1.3 2025-03-14T17:16:42.068635+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=df7jc6-j34x6r-daay7-wkky18-1741972601666 fwd="204.14.236.213, 52.27.27.64" dyno=web.1 connect=0ms service=336ms status=200 bytes=19601 protocol=http tls_version=tls1.3 2025-03-14T17:16:46.065723+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8ptili-mviu9d-og3m6-bppiu7-1741972605980 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=10ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:18:00.549368+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2db7ac50-258c-e428-9f6e-9def3b852acc fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:18:17.315391+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a882d5d7-0a16-46fc-bde3-904575912d38/comms/latest" host=icc-rest-production.herokuapp.com request_id=7c18fd53-4612-d7ae-bb76-0d5e71a12bcf fwd="35.85.172.135" dyno=web.1 connect=0ms service=27ms status=200 bytes=3031 protocol=http tls_version=tls1.3 2025-03-14T17:19:16.996512+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a882d5d7-0a16-46fc-bde3-904575912d38/comms/recipients" host=icc-rest-production.herokuapp.com request_id=fryna-xb2rjc-cmz28f-dyov7-1741972756142 fwd="13.110.54.10, 35.161.194.212" dyno=web.3 connect=0ms service=715ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:19:43.513821+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=49zr4-ex6ocb-57dvz5-eqgvg-1741972783299 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:19:43.676556+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=wjuyfh-j8auj-g5mdmp-acpu7-1741972783581 fwd="204.14.236.213, 35.161.194.212" dyno=web.1 connect=0ms service=29ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:19:49.162686+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/a882d5d7-0a16-46fc-bde3-904575912d38/comms" host=icc-rest-production.herokuapp.com request_id=vsys99-bryd9q-2gow7i-zowvaa-1741972788647 fwd="13.110.54.10, 35.161.194.212" dyno=web.3 connect=0ms service=366ms status=201 bytes=942 protocol=http tls_version=tls1.3 2025-03-14T17:20:00.558522+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a62d2859-f5c0-f832-114e-62b0674464e5 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:20:02.565067+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=ce016760-744f-7707-eb5a-538c90078623 fwd="13.109.44.8" dyno=web.5 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T17:22:00.523124+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c271a8ec-231a-ebff-0e8a-f78b4e42251c fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:23:36.422519+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/latest" host=icc-rest-production.herokuapp.com request_id=7410a6de-8c39-cc35-acf2-010d1d553a24 fwd="35.85.172.135" dyno=web.3 connect=0ms service=29ms status=200 bytes=3635 protocol=http tls_version=tls1.3 2025-03-14T17:25:01.788899+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=9980d896-b116-5a7e-0231-7cad1be8fe53 fwd="13.109.44.8" dyno=web.5 connect=0ms service=58ms status=200 bytes=2108 protocol=http tls_version=tls1.3 2025-03-14T17:25:02.042835+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a21ed435-f396-4477-6680-4599616655bb fwd="13.109.44.8" dyno=web.5 connect=0ms service=12ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T17:25:07.794372+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/a882d5d7-0a16-46fc-bde3-904575912d38/close" host=icc-rest-production.herokuapp.com request_id=vdt6a-uylla-06ae4-fmuzne-1741973107041 fwd="13.110.54.10, 52.27.27.64" dyno=web.4 connect=0ms service=314ms status=200 bytes=1953 protocol=http tls_version=tls1.3 2025-03-14T17:26:00.537621+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4715c8b3-6a15-87e8-e6ef-c3c68e7b99ae fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:28:00.840085+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=986c8a7e-1a1b-d24c-e8fa-993ee898f28d fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:30:00.671189+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ce1d7063-97f6-cc8f-bd34-7693c02a301a fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:30:00.755519+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=5a0c9024-ed96-0a7f-6dd3-d00097a23dd0 fwd="52.27.27.64" dyno=web.4 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T17:35:02.035182+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=34bc680d-9af2-12ca-1ae5-e163066def53 fwd="13.109.44.8" dyno=web.1 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T17:36:25.461974+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=vouud9-c6fegt-gvaais-h0v2dp-1741973785325 fwd="13.110.54.11, 52.27.27.64" dyno=web.2 connect=0ms service=17ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T17:37:16.964510+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A37%3A16.661984510Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=36acc9be-e731-e5e1-9a21-75de1631cf1d fwd="54.236.114.244" dyno=web.3 connect=0ms service=62ms status=200 bytes=8549 protocol=http tls_version=tls1.3 2025-03-14T17:37:32.242305+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A37%3A32.170682096Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=21270c06-c873-9631-a282-04e801945284 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=8549 protocol=http tls_version=tls1.3 2025-03-14T17:40:00.643793+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=95a9a7e2-79c2-1c26-b8ec-d3150eb6d925 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T17:40:00.655574+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=fde429f5-c196-cf82-83c8-35a771caa2bf fwd="52.27.27.64" dyno=web.1 connect=0ms service=19ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T17:40:02.082200+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=86d9c8f7-2f5d-2068-84bc-4b32b764bc20 fwd="13.109.44.8" dyno=web.5 connect=0ms service=56ms status=200 bytes=2118 protocol=http tls_version=tls1.3 2025-03-14T17:40:24.688433+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8f017e35-d85c-99ef-2420-1af54b251626 fwd="52.27.27.64" dyno=web.1 connect=0ms service=26ms status=200 bytes=444 protocol=http tls_version=tls1.3 2025-03-14T17:40:24.698577+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=74fea9f4-c582-3759-330c-d828eac7763f fwd="52.27.27.64" dyno=web.1 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T17:40:24.708949+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C599RDWRF" host=icc-rest-production.herokuapp.com request_id=b8e947d4-faac-9538-2283-247da2e15b2d fwd="52.27.27.64" dyno=web.1 connect=0ms service=7ms status=404 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T17:42:32.049447+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=50b12c2e-f175-ea99-6e35-c64a48938cd4 fwd="35.85.172.135" dyno=web.3 connect=0ms service=25ms status=200 bytes=445 protocol=http tls_version=tls1.3 2025-03-14T17:42:32.057879+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=28bd3fa9-1e44-34cb-ba66-cdf9726f6eaf fwd="35.85.172.135" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T17:42:32.122226+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08G0LTB55J" host=icc-rest-production.herokuapp.com request_id=d3511d6f-0e19-eca9-6cf7-0457fc471986 fwd="35.85.172.135" dyno=web.3 connect=0ms service=62ms status=200 bytes=4444 protocol=http tls_version=tls1.3 2025-03-14T17:42:32.289346+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4b09a59a-cd68-4abd-825b-386169189b3f/comms/latest" host=icc-rest-production.herokuapp.com request_id=a5c7315a-e7c8-b836-7e4f-7c6b72157fd7 fwd="35.85.172.135" dyno=web.3 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:44:53.138174+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b7b07bde-6d9a-fe1c-bd2b-7711d8b879c8 fwd="35.161.194.212" dyno=web.3 connect=0ms service=27ms status=200 bytes=427 protocol=http tls_version=tls1.3 2025-03-14T17:44:53.145691+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2d0c348e-01b6-1fd5-5b47-4ffda5a5dea9 fwd="35.161.194.212" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T17:45:02.031592+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a4bd1bb8-c09c-1495-9098-c31682fb9244 fwd="13.109.44.8" dyno=web.5 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T17:46:50.226699+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/alexander.gonzalez@salesforce.com" host=icc-rest-production.herokuapp.com request_id=t9mxx8-i1ll19-6on0nh-zqn4i-1741974409427 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=14ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:48:44.199599+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/s.huang@salesforce.com" host=icc-rest-production.herokuapp.com request_id=6gyh7-ybp9zm-idz07t-n7mq09-1741974524083 fwd="204.14.236.211, 35.85.172.135" dyno=web.3 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:49:53.794610+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=6gk7va-55913p-w800ep-95cvag-1741974593446 fwd="204.14.236.213, 52.27.27.64" dyno=web.5 connect=0ms service=266ms status=200 bytes=481793 protocol=http tls_version=tls1.3 2025-03-14T17:49:57.947821+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=t3ms1n-6qfiss-crlpv-8c2wer-1741974597679 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=208ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:49:58.059498+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ute0yk-sw4ca-on08i6-3dyfvl-1741974597679 fwd="204.14.236.213, 35.85.172.135" dyno=web.2 connect=0ms service=317ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:49:58.382180+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000036OltYAE" host=icc-rest-production.herokuapp.com request_id=4ked4l-ohxesi-imerbm-9ew14-1741974597843 fwd="204.14.236.213, 35.161.194.212" dyno=web.3 connect=0ms service=480ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:50:53.018244+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8dbf6a20-574f-4f5b-b0de-6b41786247b6/comms/latest" host=icc-rest-production.herokuapp.com request_id=0e07ec21-ce1a-50a5-a28b-ef726d5959a9 fwd="35.85.172.135" dyno=web.5 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:50:55.291314+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=amsdfm-xnhym-4r65-nttuf6-1741974655039 fwd="13.110.54.10, 52.27.27.64" dyno=web.1 connect=0ms service=29ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:50:55.646646+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/aggarwal.n@salesforce.com" host=icc-rest-production.herokuapp.com request_id=yqbnwi-8chmzj-w6zwzu-qce5k-1741974655209 fwd="13.110.54.10, 35.161.194.212" dyno=web.2 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:52:59.027296+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A52%3A57.636478937Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d4630e53-2c69-ef94-e3e3-186ed1263a5a fwd="54.236.114.244" dyno=web.2 connect=0ms service=38ms status=200 bytes=8549 protocol=http tls_version=tls1.3 2025-03-14T17:53:01.128661+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T17%3A52%3A57.636478937Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8c5af610-a5ca-15a7-3104-b1686bba814d fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=8549 protocol=http tls_version=tls1.3 2025-03-14T17:53:05.498758+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=nfu8wd-1835t9-as14f-pohn3-1741974785264 fwd="204.14.236.211, 35.85.172.135" dyno=web.5 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:53:21.133117+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6x8ldf-wizzbk-mzuf0s-sw8qxi-1741974800911 fwd="204.14.236.211, 52.27.27.64" dyno=web.5 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:53:21.472737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jtatem@salesforce.com" host=icc-rest-production.herokuapp.com request_id=kjax16-nxem3g-2f2y1-3zunx4-1741974801066 fwd="204.14.236.211, 35.85.172.135" dyno=web.2 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:53:21.536149+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=460su1-mkloxb-dxbplv-b1spl-1741974801064 fwd="204.14.236.211, 52.27.27.64" dyno=web.4 connect=0ms service=272ms status=200 bytes=481793 protocol=http tls_version=tls1.3 2025-03-14T17:53:25.270633+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00001OcY42YAF" host=icc-rest-production.herokuapp.com request_id=zrz2t8-pkn1t5-fzabjq-vzhctq-1741974804846 fwd="204.14.236.211, 35.85.172.135" dyno=web.5 connect=0ms service=259ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:53:46.910620+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4b09a59a-cd68-4abd-825b-386169189b3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=9fsz3n-3m12jr-5l1ym-sxs95b-1741974826213 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=300ms status=200 bytes=3971 protocol=http tls_version=tls1.3 2025-03-14T17:53:47.118118+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4b09a59a-cd68-4abd-825b-386169189b3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=3od86q-2m62t7-4n2r9n-b4rxh-1741974826292 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=141ms status=200 bytes=3974 protocol=http tls_version=tls1.3 2025-03-14T17:53:46.940622+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4b09a59a-cd68-4abd-825b-386169189b3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=s0hark-ypfd8t-v58drg-1wlbif-1741974825858 fwd="204.14.236.213, 52.27.27.64" dyno=web.3 connect=0ms service=277ms status=200 bytes=3974 protocol=http tls_version=tls1.3 2025-03-14T17:53:47.300681+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4b09a59a-cd68-4abd-825b-386169189b3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8gghxt-6puntd-ge1hkn-mind3f-1741974826163 fwd="13.110.54.10, 35.85.172.135" dyno=web.5 connect=0ms service=177ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:53:47.636504+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/4b09a59a-cd68-4abd-825b-386169189b3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=4usbf-f53jjb-burkiu-l9ko3g-1741974826180 fwd="13.110.54.10, 35.85.172.135" dyno=web.5 connect=0ms service=159ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:56:07.833693+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ch7s9s-zlqhfl-8ftr8-6l9ta6c-1741974967570 fwd="204.14.236.211, 52.27.27.64" dyno=web.1 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:56:42.674289+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vcnwum-80pqqj-g5x4me-98knmt-1741975002197 fwd="204.14.236.211, 35.161.194.212" dyno=web.1 connect=0ms service=241ms status=200 bytes=21555 protocol=http tls_version=tls1.3 2025-03-14T17:56:54.947366+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/comms/recipients" host=icc-rest-production.herokuapp.com request_id=f5uhco-qdtsx-uqixzn-519308-1741975013696 fwd="204.14.236.213, 35.85.172.135" dyno=web.4 connect=0ms service=758ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T17:56:55.001561+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=j8rro9-sdgbif-uomfb-7k1nup-1741975013696 fwd="204.14.236.213, 52.27.27.64" dyno=web.4 connect=0ms service=569ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:57:15.684088+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f" host=icc-rest-production.herokuapp.com request_id=dbc4d586-511f-9917-6f90-02f2c979585c fwd="13.109.44.8" dyno=web.3 connect=0ms service=28ms status=200 bytes=1214 protocol=http tls_version=tls1.3 2025-03-14T17:57:15.864504+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9f08bfc5-c114-26ba-05a8-7724ecc2986b fwd="52.27.27.64" dyno=web.1 connect=0ms service=10ms status=200 bytes=466 protocol=http tls_version=tls1.3 2025-03-14T17:57:15.871066+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=72c30203-e6ab-0585-a67e-77369588fd8f fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T17:57:15.930027+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HC7YFZ9V" host=icc-rest-production.herokuapp.com request_id=abe36bde-9826-8bef-16cb-90014b770dfd fwd="52.27.27.64" dyno=web.1 connect=0ms service=56ms status=200 bytes=12412 protocol=http tls_version=tls1.3 2025-03-14T17:57:15.938019+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=07817bbd-e650-1a7c-c2ef-e8a812cb6be4 fwd="35.161.194.212" dyno=web.4 connect=0ms service=21ms status=200 bytes=449 protocol=http tls_version=tls1.3 2025-03-14T17:57:15.948371+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=931f40e4-0658-d10e-4962-f40852c246bb fwd="35.161.194.212" dyno=web.4 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T17:57:16.048366+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HC7YFZ9V" host=icc-rest-production.herokuapp.com request_id=db3f8195-9221-677b-fb4b-d46f6f689451 fwd="35.161.194.212" dyno=web.4 connect=0ms service=97ms status=200 bytes=12412 protocol=http tls_version=tls1.3 2025-03-14T17:57:16.285913+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAWUYKTGR" host=icc-rest-production.herokuapp.com request_id=7cc6b803-250b-9234-a61a-413ae56cfd08 fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T17:57:45.593874+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=erkri7-erwe1v-zuq6n-b2n8jf-1741975065377 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:57:45.734298+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0712u5-20c2bv-a1m15q-gh1tjp-1741975065665 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=9ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:57:46.681208+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000036OltYAE" host=icc-rest-production.herokuapp.com request_id=quibdr-x4zlni-lrjr6n-a31bhg-1741975066169 fwd="204.14.236.213, 35.85.172.135" dyno=web.2 connect=0ms service=452ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:58:03.552656+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=data" host=icc-rest-production.herokuapp.com request_id=j5dcmk-8isqy-atvozw-r1l5g-1741975083072 fwd="204.14.236.211, 52.27.27.64" dyno=web.3 connect=0ms service=67ms status=200 bytes=5428 protocol=http tls_version=tls1.3 2025-03-14T17:58:14.785115+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/4b09a59a-cd68-4abd-825b-386169189b3f/close" host=icc-rest-production.herokuapp.com request_id=8v8od6-2cp4y-mipw3q-lzps96-1741975094353 fwd="204.14.236.211, 52.27.27.64" dyno=web.3 connect=0ms service=327ms status=200 bytes=1755 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.306993+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WF77ZPGTD" host=icc-rest-production.herokuapp.com request_id=7787e389-769e-0f03-d3e8-9d61f859aafb fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.311873+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WM4AXPGF9" host=icc-rest-production.herokuapp.com request_id=b11afc7b-eaec-74cd-9264-b3d8ebb26454 fwd="35.85.172.135" dyno=web.3 connect=0ms service=11ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.312922+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WK7FWSSN6" host=icc-rest-production.herokuapp.com request_id=cff32bdf-2280-4f72-2b22-a3854658bde1 fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.322840+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U0327QZS41L" host=icc-rest-production.herokuapp.com request_id=fb660481-0ca0-d06c-2a4b-de02569f4057 fwd="35.85.172.135" dyno=web.3 connect=0ms service=10ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.295757+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WF8D456DV" host=icc-rest-production.herokuapp.com request_id=7e972ec8-dcd0-4b9c-09ec-3c95f6af99f0 fwd="35.85.172.135" dyno=web.2 connect=0ms service=5ms status=200 bytes=208 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.300235+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WATDR9K7V" host=icc-rest-production.herokuapp.com request_id=bd4c1ddb-f995-e5d7-81d3-8567f74ac90b fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.305882+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U027KB2GQ4S" host=icc-rest-production.herokuapp.com request_id=c14868b7-115c-f9d0-7fe0-c773bfea5ec5 fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=210 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.316928+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01C28880CS" host=icc-rest-production.herokuapp.com request_id=eaeb737e-bb97-128d-2b77-9ab0cce298ad fwd="35.85.172.135" dyno=web.2 connect=0ms service=12ms status=200 bytes=196 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.329752+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03DWDHTXSN" host=icc-rest-production.herokuapp.com request_id=3c26dfb2-3898-90a4-2d06-e378210fc3e9 fwd="35.85.172.135" dyno=web.2 connect=0ms service=28ms status=200 bytes=191 protocol=http tls_version=tls1.3 2025-03-14T17:58:17.336909+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WDPSX5V71" host=icc-rest-production.herokuapp.com request_id=3c56efc1-16ab-ed1f-3d8f-351c4146e95f fwd="35.85.172.135" dyno=web.2 connect=0ms service=38ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T17:58:23.819533+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms/latest" host=icc-rest-production.herokuapp.com request_id=b0f7c1d4-0033-a8da-05c9-b268d8379e86 fwd="52.27.27.64" dyno=web.3 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:58:47.053872+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=uyi7sn-jhwh2o-niktq6-8cgigkr-1741975126663 fwd="204.14.236.210, 52.27.27.64" dyno=web.3 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T17:58:47.229628+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=zl5q2e-vlhseq-htccwc-cuacnmn-1741975127000 fwd="204.14.236.210, 52.27.27.64" dyno=web.4 connect=0ms service=25ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:00:00.707978+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=9a6cfdcc-d0a9-4bf1-2080-4e1ce2c06ce8 fwd="52.27.27.64" dyno=web.2 connect=0ms service=18ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:00:02.969187+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000003OAJLIA4" host=icc-rest-production.herokuapp.com request_id=a2gggj-3i68s5-nertxf-qdiwon-1741975202278 fwd="204.14.236.210, 52.27.27.64" dyno=web.2 connect=0ms service=478ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:00:27.284699+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=91fb85ab-33e1-3a91-20f1-3a07ad437aa4 fwd="35.85.172.135" dyno=web.5 connect=0ms service=29ms status=200 bytes=449 protocol=http tls_version=tls1.3 2025-03-14T18:00:27.293623+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=94091ca3-3fec-a5d8-02f3-6582f33a845c fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:00:27.361332+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HC7YFZ9V" host=icc-rest-production.herokuapp.com request_id=61e2838f-6d68-993f-4f47-ef92a7d72e1f fwd="35.85.172.135" dyno=web.5 connect=0ms service=64ms status=200 bytes=12456 protocol=http tls_version=tls1.3 2025-03-14T18:01:14.365458+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mingrui.han@salesforce.com" host=icc-rest-production.herokuapp.com request_id=64wc7-ecg91k-svysb-ffn1dq-1741975273967 fwd="204.14.236.211, 35.161.194.212" dyno=web.5 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:01:15.000679+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000046LaXYAU" host=icc-rest-production.herokuapp.com request_id=0osxio-trhlu8-vkk5s9-6k1nnd-1741975274349 fwd="204.14.236.211, 35.161.194.212" dyno=web.1 connect=0ms service=528ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:02:42.174090+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ywbs3-8jb3wh-cdw0t6-c89mrn-1741975361850 fwd="104.161.246.4, 35.161.194.212" dyno=web.5 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:02:43.389529+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=norhpce-fjg0j1-9sdxid-qd8tmn-1741975362605 fwd="104.161.246.4, 35.85.172.135" dyno=web.3 connect=0ms service=484ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:03:06.011099+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users?name=Ray" host=icc-rest-production.herokuapp.com request_id=7jumz7-1ighpo-w9wy1-6j8nn0f-1741975385618 fwd="204.14.236.211, 35.161.194.212" dyno=web.4 connect=0ms service=71ms status=200 bytes=2341 protocol=http tls_version=tls1.3 2025-03-14T18:03:34.316135+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=o7qt9p-dv4oce-5o03q-z14fv-1741975413983 fwd="204.14.236.210, 35.161.194.212" dyno=web.3 connect=0ms service=6ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:03:34.477418+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=xim43-6532fs-3lcuxm-ot4ts8-1741975414255 fwd="204.14.236.210, 35.161.194.212" dyno=web.1 connect=0ms service=13ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:03:35.430721+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000003OAJLIA4" host=icc-rest-production.herokuapp.com request_id=izod4g-ti5h9g-k6j286-log8a7-1741975414778 fwd="204.14.236.210, 52.27.27.64" dyno=web.5 connect=0ms service=465ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:03:36.226461+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00000UfLP5YAN" host=icc-rest-production.herokuapp.com request_id=qfn99-a1pk89-shqdi9-btv9f-1741975416114 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=8ms status=200 bytes=631 protocol=http tls_version=tls1.3 2025-03-14T18:03:36.230483+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00000q3fTkYAI" host=icc-rest-production.herokuapp.com request_id=r5vbaw-y3wfk4-kse8xr-h35hr5-1741975416114 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=9ms status=200 bytes=503 protocol=http tls_version=tls1.3 2025-03-14T18:04:06.941394+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=ak5ygd-wg68hm-14hzb-ipqlx6-1741975446542 fwd="204.14.236.211, 35.161.194.212" dyno=web.3 connect=0ms service=251ms status=200 bytes=482086 protocol=http tls_version=tls1.3 2025-03-14T18:04:34.989170+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B00000036xPzIAI" host=icc-rest-production.herokuapp.com request_id=4gfl8u-lhtdu9-teacc-hghmqq-1741975474400 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=487ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:04:35.147288+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000007OF2RIAW" host=icc-rest-production.herokuapp.com request_id=aw8zej-ksln9h-r26spg-8va4c-1741975475035 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=9ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:04:35.268657+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00000q3fTkYAI" host=icc-rest-production.herokuapp.com request_id=qi6uk-8w2y6g-cbhciz-dw68bo-1741975475036 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=8ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:05:54.036349+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=nbf8y-i6rh1-wz889m-1aln2j-1741975553795 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:05:54.188789+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=m0w1gi-fhtsl-cp969-zup9w8-1741975554110 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=25ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:05:54.555390+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kyazaki@salesforce.com" host=icc-rest-production.herokuapp.com request_id=svhqgo-7h6z6-8s1mnr-alr4ob-1741975554274 fwd="204.14.236.213, 52.27.27.64" dyno=web.5 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:05:54.572174+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8w9xu-5mran-l77sg-dwczbe-1741975554271 fwd="204.14.236.213, 35.85.172.135" dyno=web.2 connect=0ms service=228ms status=200 bytes=22135 protocol=http tls_version=tls1.3 2025-03-14T18:06:25.675932+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B00000036xPzIAI" host=icc-rest-production.herokuapp.com request_id=on4jet-eqyw1f-en5bio-niw39t-1741975585071 fwd="204.14.236.213, 35.85.172.135" dyno=web.5 connect=0ms service=502ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:06:25.847975+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000007qbFYIAY" host=icc-rest-production.herokuapp.com request_id=yog79q-hpbxjl-2ou1xp-k1r30r-1741975585719 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=13ms status=404 bytes=20 protocol=http tls_version=tls1.3 2025-03-14T18:06:43.715248+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A06%3A43.442664777Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0cc4f8cb-3a9c-45f7-058a-2b0fd49ab016 fwd="54.236.114.244" dyno=web.4 connect=0ms service=58ms status=200 bytes=9096 protocol=http tls_version=tls1.3 2025-03-14T18:06:51.011739+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A06%3A43.442664777Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7be55c10-2807-ca35-bb74-d14eebce7c9d fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=9096 protocol=http tls_version=tls1.3 2025-03-14T18:07:21.489195+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms/latest" host=icc-rest-production.herokuapp.com request_id=b8ab43ff-ffe9-6f8b-282a-61b83109077f fwd="35.85.172.135" dyno=web.5 connect=0ms service=24ms status=200 bytes=2185 protocol=http tls_version=tls1.3 2025-03-14T18:07:37.221653+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A07%3A37.135976720Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0311b925-3518-22e7-64ef-68fd443f0c36 fwd="54.236.114.244" dyno=web.4 connect=0ms service=55ms status=200 bytes=9096 protocol=http tls_version=tls1.3 2025-03-14T18:07:44.518526+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A07%3A37.135976720Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ec39a077-264e-8051-aac3-540ce8439896 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=9096 protocol=http tls_version=tls1.3 2025-03-14T18:08:00.558565+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=7647ec9d-16bf-adae-f191-e6e5141eecee fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:09:03.196553+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9j3tjj-j4rvd9-grq4m7-tmemd8-1741975743114 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:09:06.907186+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A09%3A05.505896605Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=976ebd14-180a-7f32-a808-b79c8aca805f fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=9096 protocol=http tls_version=tls1.3 2025-03-14T18:09:56.558262+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=a57csh-uiore-kqtm7p-32peof-1741975796183 fwd="204.14.236.211, 52.27.27.64" dyno=web.3 connect=0ms service=227ms status=200 bytes=482087 protocol=http tls_version=tls1.3 2025-03-14T18:09:57.135470+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000046LaXYAU" host=icc-rest-production.herokuapp.com request_id=1e66cu-vb0n8l-lqmfep-thpfx-1741975796477 fwd="204.14.236.211, 35.85.172.135" dyno=web.5 connect=0ms service=471ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:13:13.918655+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A13%3A13.632172676Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d7f010f4-b635-e4de-4ef4-930bcdc7dc4a fwd="54.236.114.244" dyno=web.1 connect=0ms service=45ms status=200 bytes=9096 protocol=http tls_version=tls1.3 2025-03-14T18:13:41.287586+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=f9jkf-oo4dek-d5fhak-pslal4-1741976020957 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:15:01.876867+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=28ba6ddd-72a3-2515-cfb6-537042d8a220 fwd="13.109.44.8" dyno=web.5 connect=0ms service=58ms status=200 bytes=2102 protocol=http tls_version=tls1.3 2025-03-14T18:16:00.599331+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=30dfea36-fb85-7a0e-e33b-5dcbc37951b5 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:16:49.240246+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=fhdpki-bt7gdj-n26dop-hojhbe-1741976208799 fwd="13.110.54.14, 52.27.27.64" dyno=web.2 connect=0ms service=274ms status=200 bytes=482184 protocol=http tls_version=tls1.3 2025-03-14T18:16:49.261616+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8dbf6a20-574f-4f5b-b0de-6b41786247b6?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ouvff-iixnps-87vwe-371gr-1741976208799 fwd="13.110.54.14, 35.85.172.135" dyno=web.2 connect=0ms service=278ms status=200 bytes=2949 protocol=http tls_version=tls1.3 2025-03-14T18:16:57.461540+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WATKHJECA" host=icc-rest-production.herokuapp.com request_id=e171fe4f-63af-5a2e-e6b3-cc5a2c0605f0 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T18:18:12.179478+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/neil.curtis@salesforce.com" host=icc-rest-production.herokuapp.com request_id=4tkw4-cslz6-u8qie-go8tks-1741976291742 fwd="204.14.236.210, 35.85.172.135" dyno=web.5 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:18:12.855638+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000003OAJLIA4" host=icc-rest-production.herokuapp.com request_id=705e7-ktd7u-smha4i-g183j7-1741976292157 fwd="204.14.236.210, 35.85.172.135" dyno=web.1 connect=0ms service=486ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:20:00.708014+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=30e1972a-c079-38e0-ac57-dfe0cb7665f8 fwd="52.27.27.64" dyno=web.5 connect=0ms service=17ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:20:52.586766+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=qjkc8-5jzfqp4-45xfdq-h6bmdq-1741976452016 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=278ms status=200 bytes=482192 protocol=http tls_version=tls1.3 2025-03-14T18:25:11.019271+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A25%3A10.742154932Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=06f3ab2f-95df-2b4a-d4b9-948b25a4d082 fwd="54.236.114.244" dyno=web.5 connect=0ms service=41ms status=200 bytes=9098 protocol=http tls_version=tls1.3 2025-03-14T18:27:21.971443+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=llg9z-97bbqn-d9zcq-x06h3l-1741976841585 fwd="204.14.236.210, 35.161.194.212" dyno=web.3 connect=0ms service=191ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:28:41.619901+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=62841d5e-0ca4-6b31-e260-641f221403e0 fwd="35.85.172.135" dyno=web.1 connect=0ms service=30ms status=200 bytes=442 protocol=http tls_version=tls1.3 2025-03-14T18:28:41.630603+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7e8b0a84-77e1-84bb-3a6a-7826abd98987 fwd="35.85.172.135" dyno=web.1 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:29:31.558690+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=0ab5dff6-1913-f92a-bb42-7e1200df4262 fwd="52.27.27.64" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:29:31.677321+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4267b7d5-ec4c-ae08-a470-36ac65d09f61 fwd="52.27.27.64" dyno=web.4 connect=0ms service=10ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T18:29:31.684375+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=adebb0bd-5b8b-ac3c-00f7-d79690b377c0 fwd="52.27.27.64" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:29:31.736765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HRLTF40J" host=icc-rest-production.herokuapp.com request_id=281e1252-b7a2-b91d-3f1e-66bcd7d29f43 fwd="52.27.27.64" dyno=web.4 connect=0ms service=49ms status=200 bytes=4154 protocol=http tls_version=tls1.3 2025-03-14T18:30:00.656215+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=280b7061-baf7-82b6-bf1c-11f754c85a9a fwd="52.27.27.64" dyno=web.2 connect=0ms service=13ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:30:26.001135+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms/recipients" host=icc-rest-production.herokuapp.com request_id=2dl9oo-ryoa9j-91xnil-1ml1c-1741977024764 fwd="204.14.236.211, 52.27.27.64" dyno=web.1 connect=0ms service=915ms status=200 bytes=251 protocol=http tls_version=tls1.3 2025-03-14T18:30:36.409650+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=mhaqm5-1vlghr-dwixf-igvlpf-1741977035784 fwd="104.161.246.4, 35.161.194.212" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:30:37.288018+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=cfaf266e-26ff-dc87-6744-231bc83bd043 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:30:37.427513+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f3e58abd-2117-5c33-4d14-2c0270858bde fwd="52.27.27.64" dyno=web.5 connect=0ms service=27ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T18:30:37.434390+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d9fa4906-6e60-61f0-14e2-bcb4671c66e4 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:30:37.502987+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HRLTF40J" host=icc-rest-production.herokuapp.com request_id=b576404b-d706-9154-8e77-1a2598e3ed4a fwd="52.27.27.64" dyno=web.5 connect=0ms service=66ms status=200 bytes=4154 protocol=http tls_version=tls1.3 2025-03-14T18:30:39.958049+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WEXN1RRT8" host=icc-rest-production.herokuapp.com request_id=5e470ff4-93b6-4afc-e4f0-27713bc9b861 fwd="35.161.194.212" dyno=web.2 connect=0ms service=6ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T18:30:39.961982+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/W01BDPRGLDT" host=icc-rest-production.herokuapp.com request_id=c947b9dc-1b76-1e24-78c3-289dce1d70df fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T18:30:39.967612+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U0384RE5E3G" host=icc-rest-production.herokuapp.com request_id=f31ea1f3-5ea3-47b3-4256-edf36290a070 fwd="35.161.194.212" dyno=web.2 connect=0ms service=2ms status=200 bytes=209 protocol=http tls_version=tls1.3 2025-03-14T18:30:39.981583+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03279RGQ4V" host=icc-rest-production.herokuapp.com request_id=1ab88b8f-b4cf-f884-ade8-7594d4afb199 fwd="35.161.194.212" dyno=web.2 connect=0ms service=27ms status=200 bytes=209 protocol=http tls_version=tls1.3 2025-03-14T18:30:44.560810+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ac702af9-071b-bd69-0770-9a7088d25e36 fwd="35.85.172.135" dyno=web.2 connect=0ms service=10ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T18:30:44.566749+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=aa8c538d-11a0-1f9c-5aa0-d10ba68f83e0 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:30:44.616177+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HRLTF40J" host=icc-rest-production.herokuapp.com request_id=64f8b185-f3c3-6b1e-a08b-aaee01956f2f fwd="35.85.172.135" dyno=web.2 connect=0ms service=47ms status=200 bytes=4174 protocol=http tls_version=tls1.3 2025-03-14T18:30:44.621492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=25da1fa0-144c-668a-d2b3-dea533a37a84 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:32:33.287115+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8cba1j-uc20cl-eukvpa-zi3ab6-1741977152963 fwd="204.14.236.211, 35.85.172.135" dyno=web.1 connect=0ms service=223ms status=200 bytes=9069 protocol=http tls_version=tls1.3 2025-03-14T18:33:31.150365+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1aeac4db-368f-eb97-78cb-0f8f4bc30b6b fwd="35.85.172.135" dyno=web.5 connect=0ms service=32ms status=200 bytes=442 protocol=http tls_version=tls1.3 2025-03-14T18:33:31.160954+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f96e572b-c783-b0ff-e089-a85ba9f408fc fwd="35.85.172.135" dyno=web.5 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:33:31.694927+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00000c325vYAA" host=icc-rest-production.herokuapp.com request_id=6856109a-ef5d-7128-1d2e-635bf4871023 fwd="35.85.172.135" dyno=web.1 connect=0ms service=30ms status=200 bytes=594 protocol=http tls_version=tls1.3 2025-03-14T18:33:31.746046+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/undefined/config" host=icc-rest-production.herokuapp.com request_id=193aaa90-72cd-f99c-67a0-05fe3a834db1 fwd="35.85.172.135" dyno=web.1 connect=0ms service=48ms status=500 bytes=63 protocol=http tls_version=tls1.3 2025-03-14T18:35:02.204280+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=42ef01be-8c5c-e4e4-cc31-fb6a3a8c8308 fwd="13.109.44.8" dyno=web.4 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T18:39:18.313996+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=hygqda-b8qqug-ca5gbh-bd03q-1741977557945 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=239ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:40:00.610102+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=76bf6eec-7a43-921a-f78c-c1df4ccbb5f2 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:40:02.126663+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=4ed8c5fb-07e9-c4a5-040f-0c9b985edb77 fwd="13.109.44.8" dyno=web.3 connect=0ms service=85ms status=200 bytes=2102 protocol=http tls_version=tls1.3 2025-03-14T18:40:29.601327+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0kkfdh-o24ez-yr57t4-o2jrcj-1741977629250 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:40:30.797615+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=tvjen-e78j6l-ps7w1l-m0571-1741977629985 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=485ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:41:05.546057+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b4bdc6bb-6172-26a9-fda7-baa5c8cdd40e fwd="35.85.172.135" dyno=web.5 connect=0ms service=43ms status=200 bytes=442 protocol=http tls_version=tls1.3 2025-03-14T18:41:05.559319+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1f0fd301-e927-32b2-e884-d2f9ee24d3e3 fwd="35.85.172.135" dyno=web.5 connect=0ms service=10ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:41:06.069882+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005KG3MIAW" host=icc-rest-production.herokuapp.com request_id=0199393b-1cba-297d-36c7-5f0f718f69bf fwd="35.85.172.135" dyno=web.5 connect=0ms service=507ms status=200 bytes=389 protocol=http tls_version=tls1.3 2025-03-14T18:41:06.082477+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/a00EE00000c325vYAA" host=icc-rest-production.herokuapp.com request_id=eac41c30-ab11-a032-d1ed-06cc8095b9cc fwd="35.85.172.135" dyno=web.5 connect=0ms service=8ms status=200 bytes=546 protocol=http tls_version=tls1.3 2025-03-14T18:42:41.254310+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ueo68r-9au6sd-crtg9s-rsmo7-1741977760933 fwd="204.14.236.211, 35.161.194.212" dyno=web.2 connect=0ms service=194ms status=200 bytes=9060 protocol=http tls_version=tls1.3 2025-03-14T18:42:41.781378+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000046LaXYAU" host=icc-rest-production.herokuapp.com request_id=77mxzp-qhcwpf-bixq3m-khphld-1741977761243 fwd="204.14.236.211, 35.85.172.135" dyno=web.4 connect=0ms service=446ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:43:34.459253+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a956180a-e730-ad8e-73e5-0749c06e2af2 fwd="35.85.172.135" dyno=web.5 connect=0ms service=29ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T18:43:34.467856+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=25ee0ff3-fbcd-3cd7-6cc8-59751ea80093 fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:43:34.566362+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=673716b1-7bd3-09c0-aec8-993e48d22986 fwd="35.85.172.135" dyno=web.5 connect=0ms service=96ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T18:44:00.663277+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=34b825da-fe03-a3a1-7245-3853e1597b04 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:45:56.530185+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/42054333-1caf-49ea-818e-a6e44100cf29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zntxvh-pxltyb-0h0h-qpos1o-1741977955597 fwd="204.14.236.211, 52.27.27.64" dyno=web.2 connect=0ms service=163ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:46:05.419385+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=201f57b0-167d-773c-29d7-9ff3f7684e0d fwd="35.161.194.212" dyno=web.3 connect=0ms service=15ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T18:46:05.427935+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e7abae90-5e02-45fe-a35b-1b39019d2362 fwd="35.161.194.212" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:46:05.486363+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=f9f98b1f-7762-17a4-d030-e3ded3cad079 fwd="35.161.194.212" dyno=web.3 connect=0ms service=56ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T18:46:06.340895+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d51aefff-342e-92fb-ece0-c7623217862b fwd="35.161.194.212" dyno=web.3 connect=0ms service=9ms status=200 bytes=442 protocol=http tls_version=tls1.3 2025-03-14T18:46:06.347643+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e2918bb9-e48b-9a74-fb2a-92ca497096b7 fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:46:06.400059+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=f314eb85-5f23-892a-f4d8-0d957bf326de fwd="35.161.194.212" dyno=web.3 connect=0ms service=50ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T18:46:07.857519+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5a09b198-32f8-50cf-343a-601d52554de8 fwd="35.161.194.212" dyno=web.3 connect=0ms service=10ms status=200 bytes=426 protocol=http tls_version=tls1.3 2025-03-14T18:46:07.864445+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=adbfba25-b351-8ad3-243c-41e0f47bcc1f fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:46:07.919085+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=5ee4f030-a033-55cc-3262-13e49a7628f9 fwd="35.161.194.212" dyno=web.3 connect=0ms service=52ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T18:46:17.952538+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825" host=icc-rest-production.herokuapp.com request_id=15904f48-74df-9322-d27b-807ce9c0445c fwd="13.109.44.8" dyno=web.2 connect=0ms service=24ms status=200 bytes=1111 protocol=http tls_version=tls1.3 2025-03-14T18:46:34.458252+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=d5495622-5499-22f3-865b-0fb03b1a19d0 fwd="35.85.172.135" dyno=web.3 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:46:56.147389+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=epussp-sqsuig-46nk2-bbsgho-1741978015941 fwd="85.222.134.3, 35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:47:04.888506+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=3cf9e53a-1a88-4d45-ae3f-d766459ddab3 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:47:05.000399+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3952ba93-a86b-0fab-b367-d43b21e9e16e fwd="35.85.172.135" dyno=web.2 connect=0ms service=20ms status=200 bytes=479 protocol=http tls_version=tls1.3 2025-03-14T18:47:05.006849+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=91f42da9-df15-6ec7-391f-e3d388d98c8f fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:47:05.030962+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=ims" host=icc-rest-production.herokuapp.com request_id=fc384101-e0b1-c536-fc75-c9e21b5c3cd9 fwd="35.85.172.135" dyno=web.2 connect=0ms service=21ms status=200 bytes=813 protocol=http tls_version=tls1.3 2025-03-14T18:47:14.788569+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=qvs0z9-xmndpn-d5dxu-7x086u-1741978034328 fwd="13.110.54.13, 35.161.194.212" dyno=web.3 connect=0ms service=171ms status=200 bytes=4015 protocol=http tls_version=tls1.3 2025-03-14T18:47:15.138020+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=0chr2b-847sfp-737j9h-wyzxja-1741978034302 fwd="204.14.236.211, 35.85.172.135" dyno=web.5 connect=0ms service=203ms status=200 bytes=4825 protocol=http tls_version=tls1.3 2025-03-14T18:49:01.342126+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=m95h5-dz2ct-u2fqwa-ls1gxt-1741978141176 fwd="13.110.54.10, 35.85.172.135" dyno=web.1 connect=0ms service=30ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:49:02.001829+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=b5no7f-gcuy6h-07tea6-ny1i4-1741978141515 fwd="13.110.54.10, 52.27.27.64" dyno=web.3 connect=0ms service=177ms status=200 bytes=4825 protocol=http tls_version=tls1.3 2025-03-14T18:49:27.678354+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/5f9d6e04-d851-4df7-a65b-38a80a4355f2?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=9au3m-yyqg1-pz8pi-jsv55a-1741978167394 fwd="13.110.54.11, 52.27.27.64" dyno=web.1 connect=0ms service=192ms status=200 bytes=4369 protocol=http tls_version=tls1.3 2025-03-14T18:49:42.474624+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=plat" host=icc-rest-production.herokuapp.com request_id=rggpah-m5xae6-f6yp2o-lhrcxe-1741978182269 fwd="13.110.54.10, 35.85.172.135" dyno=web.3 connect=0ms service=37ms status=200 bytes=6327 protocol=http tls_version=tls1.3 2025-03-14T18:50:00.720183+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=20890ba3-4317-ffa7-b3f2-b6ba342a0810 fwd="52.27.27.64" dyno=web.1 connect=0ms service=26ms status=200 bytes=3043 protocol=http tls_version=tls1.3 2025-03-14T18:50:06.739386+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=fbaa195b-bb53-19af-9556-71ff0bf1eedc fwd="52.27.27.64" dyno=web.3 connect=0ms service=12ms status=200 bytes=427 protocol=http tls_version=tls1.3 2025-03-14T18:50:06.745935+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1dcf3321-31d7-0e8b-b4c4-a8f4b69003fc fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:50:06.803320+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=3f27063e-95d1-6ab3-f4a4-2a9b043f59a6 fwd="52.27.27.64" dyno=web.3 connect=0ms service=55ms status=200 bytes=8487 protocol=http tls_version=tls1.3 2025-03-14T18:52:19.950484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=89a43aea-c153-6d81-028f-c26d6f82eaf9 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:52:20.083224+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ada36a4f-9bb1-3cf8-98b3-3b2cbe7cc981 fwd="35.85.172.135" dyno=web.2 connect=0ms service=22ms status=200 bytes=479 protocol=http tls_version=tls1.3 2025-03-14T18:52:20.089168+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f58cf2b1-2bde-d601-5964-1a1aa05994b6 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:52:20.151434+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=1785a89a-75d3-99cb-f2d7-bd2bf09eb5b9 fwd="35.85.172.135" dyno=web.2 connect=0ms service=59ms status=200 bytes=8487 protocol=http tls_version=tls1.3 2025-03-14T18:52:21.322502+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=0f4xa-t6luhs-8wdvmg-agdazh-1741978340723 fwd="13.110.54.10, 35.161.194.212" dyno=web.3 connect=0ms service=182ms status=200 bytes=5595 protocol=http tls_version=tls1.3 2025-03-14T18:52:21.386829+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=52tvqh-bw6ed-71oo6-bjpqrx-1741978340695 fwd="204.14.236.211, 52.27.27.64" dyno=web.3 connect=0ms service=176ms status=200 bytes=5595 protocol=http tls_version=tls1.3 2025-03-14T18:52:23.045088+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ilzuwd-zwklj5-myba8i-arm2kn-1741978340793 fwd="13.110.54.10, 35.161.194.212" dyno=web.2 connect=0ms service=135ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:52:58.832278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=59dd8dc8-c482-4291-0c4d-6b2864b0688f fwd="35.161.194.212" dyno=web.1 connect=0ms service=27ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T18:52:58.840559+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e5b9ab3e-299b-1c5c-9896-26cd420b30b1 fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:52:58.911145+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=f0e34b4a-8ee4-9bc4-a6f3-115de6188459 fwd="35.161.194.212" dyno=web.1 connect=0ms service=67ms status=200 bytes=8499 protocol=http tls_version=tls1.3 2025-03-14T18:52:59.065555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=0b13e5d7-bee2-7cf4-5123-9086724c2f3c fwd="35.161.194.212" dyno=web.1 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:53:17.939760+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5a588bd2-b574-bfb7-bfb2-af25821a4c8f fwd="52.27.27.64" dyno=web.5 connect=0ms service=27ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T18:53:17.946758+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2988d803-b375-9029-23d6-556b0f7702e0 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:53:17.954024+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C01RXMDJV5J" host=icc-rest-production.herokuapp.com request_id=627fbf5e-9940-5a89-3202-dc049c33d450 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=404 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:53:33.510969+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=239b5917-9505-359a-9ee7-12d94d46f880 fwd="35.85.172.135" dyno=web.3 connect=0ms service=25ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T18:53:33.519038+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c73ce661-5504-20f1-4a08-690a2bb745fe fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:53:33.584404+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=8bb36bc5-59cd-4647-23e4-9be839e9737e fwd="35.85.172.135" dyno=web.3 connect=0ms service=62ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T18:53:46.801144+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=ivxhn-z2f0kc-confq4-gihxb-1741978426471 fwd="13.110.54.15, 35.85.172.135" dyno=web.3 connect=0ms service=280ms status=200 bytes=482348 protocol=http tls_version=tls1.3 2025-03-14T18:53:47.400410+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000001NYI9YAO" host=icc-rest-production.herokuapp.com request_id=cr37ng-qazc68-p2lg8-gink9p-1741978426832 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=514ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:54:00.524999+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=32d296c6-520a-e99e-0305-881ef4a6f39b fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:54:49.888047+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=br6bx5h-5xa7l-hoa7ni-rjh5f7-1741978489444 fwd="13.110.54.10, 35.85.172.135" dyno=web.1 connect=0ms service=218ms status=200 bytes=5657 protocol=http tls_version=tls1.3 2025-03-14T18:55:01.899336+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=07b6ddbd-9958-c4bc-4260-a1128eb196be fwd="13.109.44.8" dyno=web.3 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T18:55:23.945379+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4bcbd92c-dd07-f941-0227-91829355da72 fwd="35.85.172.135" dyno=web.5 connect=0ms service=25ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:55:23.952163+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7efc7f7d-59ea-3d63-e569-c3e3c448f8ef fwd="35.85.172.135" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:24.017948+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=b2324958-c9fb-fe8c-2765-23df68b4a889 fwd="35.85.172.135" dyno=web.5 connect=0ms service=63ms status=200 bytes=12856 protocol=http tls_version=tls1.3 2025-03-14T18:55:24.025954+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=1d26b3df-0052-c681-0218-784e3ba35930 fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:55:27.860301+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=f4c48165-f0a3-ac5b-4eff-8704028cc625 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:55:27.993578+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=32e93a91-b608-d574-39b3-78e2c7174901 fwd="35.161.194.212" dyno=web.3 connect=0ms service=22ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:55:27.999156+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=67456c64-8de1-9040-6635-26631a1aaef8 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:28.014965+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cir" host=icc-rest-production.herokuapp.com request_id=8fd5cb53-1644-3256-2e13-7fa945259b46 fwd="35.161.194.212" dyno=web.3 connect=0ms service=13ms status=200 bytes=861 protocol=http tls_version=tls1.3 2025-03-14T18:55:33.256060+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=h53ih-jheycq-clbnrs-dddsc1-1741978532912 fwd="13.110.54.10, 52.27.27.64" dyno=web.1 connect=0ms service=219ms status=200 bytes=6908 protocol=http tls_version=tls1.3 2025-03-14T18:55:33.493888+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=iuh4vc-wlvm1-c8w56b-pmkoh-1741978532907 fwd="204.14.236.211, 35.161.194.212" dyno=web.1 connect=0ms service=201ms status=200 bytes=6908 protocol=http tls_version=tls1.3 2025-03-14T18:55:33.499715+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ak4ext-gwwxup-d2ond2-efrw2-1741978532869 fwd="13.110.54.13, 35.161.194.212" dyno=web.1 connect=0ms service=201ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:55:35.005026+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=gya63s-i0jesd-kduf1e-b5jl4j-1741978532991 fwd="13.110.54.10, 35.161.194.212" dyno=web.5 connect=0ms service=146ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:56:00.944351+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jtatem@salesforce.com" host=icc-rest-production.herokuapp.com request_id=7lf63i-gif9ri-0xrf5-yhv07be-1741978560750 fwd="204.14.236.211, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:56:29.822850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9sn76h-tokni8-plx5ui-eeo1lz-1741978589637 fwd="204.14.236.211, 35.161.194.212" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:56:30.056110+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=57ykpb-q9n9yd-gpfpd-zl351-1741978589780 fwd="204.14.236.211, 35.161.194.212" dyno=web.3 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:01.590712+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=337afc4b-db4e-efa0-122d-280d5e1fe6fe fwd="35.161.194.212" dyno=web.1 connect=0ms service=27ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T18:57:01.600074+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=546a2df5-9df6-5e12-41cb-631ab6f26664 fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:57:01.669826+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=4b22c904-0b24-f7b9-8284-5a849323c505 fwd="35.161.194.212" dyno=web.1 connect=0ms service=66ms status=200 bytes=14299 protocol=http tls_version=tls1.3 2025-03-14T18:57:11.710375+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=01f16308-745f-4fa8-de0e-1b5246c837f1 fwd="52.27.27.64" dyno=web.2 connect=0ms service=24ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T18:57:11.716335+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a4520a51-c971-111a-28fd-ce1bb378256c fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:57:11.781896+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=124afddd-5906-a225-bdc1-9f294c376ebb fwd="52.27.27.64" dyno=web.2 connect=0ms service=63ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T18:57:17.361141+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7pyqou-06iqs8-3gbpgd-tyf9xi6-1741978637099 fwd="204.14.236.211, 35.85.172.135" dyno=web.3 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:17.837501+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=pf2nli-dqlsdc-if7tw5-nk40lq-1741978637528 fwd="204.14.236.211, 52.27.27.64" dyno=web.5 connect=0ms service=219ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:17.903183+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=3cu9rj-dz0z4-kimgru-o9hzz-1741978637528 fwd="204.14.236.211, 35.85.172.135" dyno=web.4 connect=0ms service=299ms status=200 bytes=482352 protocol=http tls_version=tls1.3 2025-03-14T18:57:25.755454+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c2f50b1a-9284-e0c3-d255-dea9c3a4e9a3 fwd="52.27.27.64" dyno=web.4 connect=0ms service=10ms status=200 bytes=445 protocol=http tls_version=tls1.3 2025-03-14T18:57:25.761256+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3b5f0894-8a54-117c-5d36-993ade2ee2a9 fwd="52.27.27.64" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:57:27.797964+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=lajco-4d97cl-c1locc-5kktzs-1741978647606 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=14ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:28.706065+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=8wgeu5-aug8qv-jx8w9d-2uap2p-1741978648055 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=535ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:56.354336+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=71fde3fb-243b-47d2-3817-937816786b56 fwd="35.161.194.212" dyno=web.2 connect=0ms service=22ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T18:57:56.360223+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c0e4c308-cedb-062d-ebd9-445babe4ca6f fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:57:56.418867+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=385e7d6b-9e11-f347-ada6-4f069b50cbda fwd="35.161.194.212" dyno=web.2 connect=0ms service=56ms status=200 bytes=14299 protocol=http tls_version=tls1.3 2025-03-14T18:57:57.162353+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=coovqr-wljwa-lmkfg9-yz76d-1741978677109 fwd="13.110.54.15, 35.161.194.212" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:57.382286+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=uwjs8c-qib8td-b2uvvn-p7wayk-1741978677308 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:00.563040+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2e7d66f1-95f6-7cb6-d487-fb4807323a86 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:58:11.957574+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=5ml1ug-uivjvs-zdwvai-girs3-1741978691426 fwd="13.110.54.14, 35.161.194.212" dyno=web.4 connect=0ms service=207ms status=200 bytes=9775 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.064518+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=9cg6rj-pvyph-z7dxk5-5kxme-1741978691420 fwd="13.110.54.13, 52.27.27.64" dyno=web.4 connect=0ms service=230ms status=200 bytes=9775 protocol=http tls_version=tls1.3 2025-03-14T18:58:11.988915+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ow7akc-x8rjk-v2uvdp-zex3a-1741978691416 fwd="13.110.54.10, 52.27.27.64" dyno=web.3 connect=0ms service=241ms status=200 bytes=9775 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.321715+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ffia-nixpvc-u3kxzm-2gvw3n-1741978691444 fwd="13.110.54.14, 35.161.194.212" dyno=web.5 connect=0ms service=240ms status=200 bytes=9819 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.383533+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=327bk9-9tbkqk-26fsy-b2kag-1741978691431 fwd="13.110.54.10, 52.27.27.64" dyno=web.2 connect=0ms service=264ms status=200 bytes=10221 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.547887+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6qvpic-du5pet-hruyaj-i88z62-1741978691518 fwd="85.222.134.3, 35.161.194.212" dyno=web.2 connect=0ms service=164ms status=200 bytes=10221 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.386391+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=mj0nzb-8am32-jcj2v-qymd6-1741978691430 fwd="13.110.54.13, 35.85.172.135" dyno=web.1 connect=0ms service=212ms status=200 bytes=10221 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.413301+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=0t9mbg-abghua-wipjqo-gf7cq-1741978691438 fwd="85.222.134.3, 35.85.172.135" dyno=web.1 connect=0ms service=235ms status=200 bytes=10221 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.665032+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=131zoi-dhfqi-3ogm4a-odrj0s-1741978691449 fwd="13.110.54.13, 52.27.27.64" dyno=web.3 connect=0ms service=163ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.709630+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ldgi8f-h67u5f-quzsdl-ow7zn-1741978691446 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=197ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.846134+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=rbxtlb-medgni-audjui-zvpw78o-1741978691446 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=160ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:13.285181+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=00blh8-z5uv9e-4cjmi-wla1t8-1741978691479 fwd="13.110.54.10, 35.85.172.135" dyno=web.5 connect=0ms service=181ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:13.660824+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=jf33cf-lc8j5f-wvcbca-42a0i4-1741978691488 fwd="85.222.134.3, 35.85.172.135" dyno=web.2 connect=0ms service=170ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:13.856654+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=d404y-e6khb8-atsyem-rikkw-1741978691504 fwd="13.110.54.10, 35.85.172.135" dyno=web.2 connect=0ms service=147ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:13.961220+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=04v0c-80utyp-ap6k0b-acmlgv-1741978691467 fwd="204.14.236.211, 35.161.194.212" dyno=web.3 connect=0ms service=152ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:14.732266+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vv3ks-h2z9do-nx7y9j-svzvu-1741978691553 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=162ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:15.005064+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ajv79o-cts05o-ta1ncl-k9ecz-1741978691573 fwd="13.110.54.10, 35.85.172.135" dyno=web.3 connect=0ms service=151ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:15.296357+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vj5648-10hh49-95wl4m-4a75e-1741978691587 fwd="13.110.54.10, 35.85.172.135" dyno=web.5 connect=0ms service=161ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:15.873330+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=g8rl-r16dth-3t5p1-v93mmi-1741978691636 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=153ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:16.674488+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms/recipients" host=icc-rest-production.herokuapp.com request_id=ejr10l-v38nk-u2jfe-epi4vs-1741978695529 fwd="204.14.236.211, 35.161.194.212" dyno=web.5 connect=0ms service=876ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:19.330015+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6e421442-06a3-3454-1c1c-c7ceac78eaed fwd="52.27.27.64" dyno=web.2 connect=0ms service=8ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T18:58:19.336125+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0ed457ad-c021-2bb8-ce5c-c13e8fe4c65d fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:58:19.400631+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=07567d97-18e2-df11-3d78-46e952471d5a fwd="52.27.27.64" dyno=web.2 connect=0ms service=62ms status=200 bytes=18707 protocol=http tls_version=tls1.3 2025-03-14T18:58:19.570704+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=8ee62389-834a-02ea-23a2-ea09e386b1be fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=2651 protocol=http tls_version=tls1.3 2025-03-14T18:58:25.702392+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=xz4j22-tncct6-dp40eb-zc178-1741978705575 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=12ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:59:04.100452+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=bfd404ef-b960-2c9a-a018-9f1b615c2819 fwd="35.85.172.135" dyno=web.2 connect=0ms service=23ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T18:59:04.107221+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0db4b184-e073-e991-0ff2-488637106ca3 fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:59:04.189954+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=31b4415c-68c6-24df-1fde-5700af73cd0d fwd="35.85.172.135" dyno=web.2 connect=0ms service=80ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T18:59:31.029771+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9z74j-wshdak-89dmg-ku3g1x-1741978770837 fwd="85.222.134.3, 52.27.27.64" dyno=web.3 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:00:00.521328+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=d3ea165f-b283-7e52-f65c-84d63ea79407 fwd="52.27.27.64" dyno=web.3 connect=0ms service=26ms status=200 bytes=2648 protocol=http tls_version=tls1.3 2025-03-14T19:00:22.402575+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=c386e468-ec0f-66dc-d2bf-e0b1c80b08a2 fwd="13.109.44.8" dyno=web.2 connect=0ms service=55ms status=200 bytes=6342 protocol=http tls_version=tls1.3 2025-03-14T19:01:22.938915+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=16wuga-pfdyv-wetne7-qhfhcp-1741978882770 fwd="13.110.54.13, 35.161.194.212" dyno=web.2 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:01:40.518643+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms" host=icc-rest-production.herokuapp.com request_id=ekjai-b8y231-92nlr-tkcd0c-1741978899531 fwd="204.14.236.211, 35.161.194.212" dyno=web.4 connect=0ms service=495ms status=201 bytes=1008 protocol=http tls_version=tls1.3 2025-03-14T19:01:41.148784+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=wno2n8-xqxxyd-wg8k9-huxce5-1741978900658 fwd="13.110.54.15, 35.85.172.135" dyno=web.2 connect=0ms service=210ms status=200 bytes=9398 protocol=http tls_version=tls1.3 2025-03-14T19:02:00.578302+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0b6434fa-0b8f-bfa8-1aac-0bfb5a18c98b fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:02:32.605369+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=pg7smi-qla0nf-tvo2n5u-77mn27-1741978952172 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=248ms status=200 bytes=482358 protocol=http tls_version=tls1.3 2025-03-14T19:02:51.316665+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=x58w83o-yp5zzm-158g8i-7fb1to-1741978971002 fwd="13.110.54.10, 35.85.172.135" dyno=web.2 connect=0ms service=183ms status=200 bytes=10220 protocol=http tls_version=tls1.3 2025-03-14T19:03:00.534202+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=rb1uzr-0a5zxb-4czo8-yiwmea-1741978980462 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:03:00.897346+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6yn6cf-if86k-wina1l-4et1er-1741978980648 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=178ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:03:03.172217+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=726bbe44-4b67-bf7e-d3a9-39abcecbbe35 fwd="35.161.194.212" dyno=web.5 connect=0ms service=22ms status=200 bytes=449 protocol=http tls_version=tls1.3 2025-03-14T19:03:03.178916+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4c6ff65b-dc3d-b647-9775-e88b352434f2 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:03:03.262581+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=611c44cc-f9c4-9568-e33e-dde4ffa3a240 fwd="35.161.194.212" dyno=web.5 connect=0ms service=81ms status=200 bytes=18704 protocol=http tls_version=tls1.3 2025-03-14T19:03:03.516316+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=9c4b1963-9550-2317-a4bb-d604498a6534 fwd="35.161.194.212" dyno=web.5 connect=0ms service=24ms status=200 bytes=2648 protocol=http tls_version=tls1.3 2025-03-14T19:03:23.669937+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=vilxdf-rl186d-1yuioi-acuat-1741979003257 fwd="204.14.236.213, 52.27.27.64" dyno=web.4 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:03:45.343967+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users?name=jeremy" host=icc-rest-production.herokuapp.com request_id=0s1usq-xaz4hj-6zvt07-7bknrm-1741979024859 fwd="204.14.236.213, 35.85.172.135" dyno=web.4 connect=0ms service=74ms status=200 bytes=2365 protocol=http tls_version=tls1.3 2025-03-14T19:03:50.323511+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users?name=alex" host=icc-rest-production.herokuapp.com request_id=wwas42-3jaobr-rn933-8pcq6i-1741979029864 fwd="204.14.236.213, 35.85.172.135" dyno=web.5 connect=0ms service=77ms status=200 bytes=13145 protocol=http tls_version=tls1.3 2025-03-14T19:04:02.256397+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=umzkf-exr83k-1stx3r-4yl9me-1741979041631 fwd="13.110.54.14, 35.161.194.212" dyno=web.2 connect=0ms service=243ms status=200 bytes=10955 protocol=http tls_version=tls1.3 2025-03-14T19:04:02.334682+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=c4jrk8-m0dlx2-m5adan-t60q4l-1741979041591 fwd="204.14.236.211, 52.27.27.64" dyno=web.4 connect=0ms service=249ms status=200 bytes=10955 protocol=http tls_version=tls1.3 2025-03-14T19:04:02.611343+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=csashi-42oihn-12dcyo-gkcz4l-1741979041717 fwd="13.110.54.10, 52.27.27.64" dyno=web.4 connect=0ms service=171ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:04:09.562463+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A04%3A08.205861552Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b84e7730-12c6-ef69-296b-a3ab6d631529 fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10124 protocol=http tls_version=tls1.3 2025-03-14T19:04:10.454154+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=m159wl-2sif3m-rs0r5-7g1nmm-1741979049955 fwd="13.110.54.12, 35.161.194.212" dyno=web.4 connect=0ms service=259ms status=200 bytes=482359 protocol=http tls_version=tls1.3 2025-03-14T19:04:10.868878+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000000hlonIAA" host=icc-rest-production.herokuapp.com request_id=iw7qbnj-xwtxgl-iii79o-zqrs3n-1741979050097 fwd="13.110.54.12, 52.27.27.64" dyno=web.4 connect=0ms service=539ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:04:42.813529+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825" host=icc-rest-production.herokuapp.com request_id=s5upm-zdossg-08jh18-q9q31j-1741979081762 fwd="204.14.236.213, 35.85.172.135" dyno=web.5 connect=0ms service=662ms status=200 bytes=11077 protocol=http tls_version=tls1.3 2025-03-14T19:04:53.420432+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A04%3A53.338171902Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f3fa107f-0515-b014-6466-785abc796091 fwd="54.236.114.244" dyno=web.2 connect=0ms service=51ms status=200 bytes=10129 protocol=http tls_version=tls1.3 2025-03-14T19:04:55.665557+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ulv2a-yw0x1k-g66hoq-xkf2ie-1741979095576 fwd="13.110.54.14, 52.27.27.64" dyno=web.4 connect=0ms service=12ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T19:04:56.615150+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A04%3A53.338171902Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4ed59828-8bff-3925-709a-08c028108630 fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=10131 protocol=http tls_version=tls1.3 2025-03-14T19:05:01.967869+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a14ff5ae-3934-912a-4b79-97a6fe60a6d4 fwd="13.109.44.8" dyno=web.4 connect=0ms service=10ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T19:06:12.606388+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A06%3A12.308908947Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e79f02fc-e2e0-57e5-e517-57b47a1cb3e8 fwd="54.236.114.244" dyno=web.1 connect=0ms service=58ms status=200 bytes=10128 protocol=http tls_version=tls1.3 2025-03-14T19:06:54.422974+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A06%3A54.333916958Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e77b2f30-d1ac-aa15-2486-9f5e893a96e5 fwd="54.236.114.244" dyno=web.1 connect=0ms service=57ms status=200 bytes=10128 protocol=http tls_version=tls1.3 2025-03-14T19:10:02.212800+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=5531b31c-cb3f-367f-9737-f6bc57f82afe fwd="13.109.44.8" dyno=web.3 connect=0ms service=53ms status=200 bytes=1915 protocol=http tls_version=tls1.3 2025-03-14T19:10:18.773727+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=93c4a4-wfr7dd-b72uki-pjlfhs-1741979418113 fwd="204.14.236.213, 52.27.27.64" dyno=web.3 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:14:06.752909+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=fpk4z-tw9gig-ljcim7-lrvcl9-1741979646017 fwd="104.161.246.4, 35.85.172.135" dyno=web.3 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:17:12.415527+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ijixee-64sc9q-vrpf8-4ks2t-1741979832042 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:20:01.935498+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=81493ebb-987b-d60e-228c-02a558653c78 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1915 protocol=http tls_version=tls1.3 2025-03-14T19:20:08.142259+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WHM054K9U" host=icc-rest-production.herokuapp.com request_id=f7368576-af81-5a1b-2183-064131a32e8d fwd="52.27.27.64" dyno=web.3 connect=0ms service=4ms status=200 bytes=206 protocol=http tls_version=tls1.3 2025-03-14T19:20:08.147971+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U042SBSFFU0" host=icc-rest-production.herokuapp.com request_id=2fb41055-b597-b227-fe10-cc35c9faf5d2 fwd="52.27.27.64" dyno=web.3 connect=0ms service=3ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T19:20:08.153240+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02NP5RGQQ7" host=icc-rest-production.herokuapp.com request_id=5620679c-a418-e047-850a-b665f5ea6b96 fwd="52.27.27.64" dyno=web.3 connect=0ms service=3ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T19:20:14.055038+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1544f26d-b774-6ac1-32f6-c43a2d4d1c7b fwd="52.27.27.64" dyno=web.4 connect=0ms service=10ms status=200 bytes=434 protocol=http tls_version=tls1.3 2025-03-14T19:20:14.064149+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ff956421-da83-c8ae-b16c-650943cf5957 fwd="52.27.27.64" dyno=web.4 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:20:14.135456+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=b77e2bda-6b0a-08de-f046-19f2cdf42ec8 fwd="52.27.27.64" dyno=web.4 connect=0ms service=69ms status=200 bytes=21815 protocol=http tls_version=tls1.3 2025-03-14T19:20:14.140338+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=dae349ce-08f5-9629-3c55-045953c7a6f5 fwd="52.27.27.64" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:21:21.785142+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=68ff54c5-6d5f-a43b-e8fb-cbe55df6edcc fwd="35.85.172.135" dyno=web.4 connect=0ms service=23ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T19:21:21.790758+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ea23722f-62e9-1c78-3ce4-372725b25f61 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:21:21.867147+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=bc8387cd-7418-ee21-a009-4cf6b35c8197 fwd="35.85.172.135" dyno=web.4 connect=0ms service=74ms status=200 bytes=21815 protocol=http tls_version=tls1.3 2025-03-14T19:21:21.872252+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=f9da4748-dc64-22df-dfa6-8a72510a6419 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:22:00.513564+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4fb9c2f1-e93d-3f64-37ec-8d0f777dacce fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:22:19.647966+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2/config" host=icc-rest-production.herokuapp.com request_id=bec97427-1386-307c-42b0-febd32fa9ed9 fwd="35.85.172.135" dyno=web.1 connect=0ms service=473ms status=200 bytes=3300 protocol=http tls_version=tls1.3 2025-03-14T19:24:00.593164+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ac0314b4-3d14-7db8-b722-28c30cefcb8c fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:24:56.530861+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e/comms/latest" host=icc-rest-production.herokuapp.com request_id=05261e53-85f1-bd38-2a63-47d24f4f19f1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=29ms status=200 bytes=2825 protocol=http tls_version=tls1.3 2025-03-14T19:25:53.510398+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=5mnzy-0cuc2u-lo31jcc-84u1gri-1741980352883 fwd="13.110.54.13, 52.27.27.64" dyno=web.2 connect=0ms service=262ms status=200 bytes=13568 protocol=http tls_version=tls1.3 2025-03-14T19:25:59.630208+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=56cd9f89-3b2d-ccb5-aba8-7db36caa2562 fwd="52.27.27.64" dyno=web.5 connect=0ms service=12ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T19:25:59.636495+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=dcd36459-ee15-6f15-90e1-eeb8bc41dfce fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:25:59.715505+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=18f0d99c-5892-aede-6a3b-89ff44aa96ca fwd="52.27.27.64" dyno=web.5 connect=0ms service=76ms status=200 bytes=25107 protocol=http tls_version=tls1.3 2025-03-14T19:25:59.723077+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=7b0a2399-deba-019c-aa6e-0deadd77d93d fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:27:30.563675+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/close" host=icc-rest-production.herokuapp.com request_id=6a67a565-bd98-743b-c623-95a929fd4225 fwd="52.27.27.64" dyno=web.5 connect=0ms service=212ms status=200 bytes=4799 protocol=http tls_version=tls1.3 2025-03-14T19:27:32.683596+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAXCLPH43" host=icc-rest-production.herokuapp.com request_id=42761156-0c3b-d97b-e1df-3bed419e8189 fwd="52.27.27.64" dyno=web.1 connect=0ms service=40ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T19:27:32.688844+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WLWA34XD0" host=icc-rest-production.herokuapp.com request_id=b10ba2fd-0abc-e855-a61c-8d3e6014f13f fwd="52.27.27.64" dyno=web.1 connect=0ms service=34ms status=200 bytes=191 protocol=http tls_version=tls1.3 2025-03-14T19:27:32.696766+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WL32U7HNZ" host=icc-rest-production.herokuapp.com request_id=fce34c82-24d7-ba21-17bd-2b567b436c4a fwd="52.27.27.64" dyno=web.1 connect=0ms service=49ms status=200 bytes=187 protocol=http tls_version=tls1.3 2025-03-14T19:27:32.698165+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U042SBSFFU0" host=icc-rest-production.herokuapp.com request_id=fc7ccf35-1f8d-64b9-9a48-d901d86d6f09 fwd="52.27.27.64" dyno=web.1 connect=0ms service=43ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T19:27:32.707484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01GDU8535J" host=icc-rest-production.herokuapp.com request_id=0bdab116-830b-9798-d808-3cdef23a636f fwd="52.27.27.64" dyno=web.1 connect=0ms service=54ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T19:27:32.711787+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U050ZRLTR5Y" host=icc-rest-production.herokuapp.com request_id=57afdbba-4ee4-a6b8-23f3-a9c3d4746066 fwd="52.27.27.64" dyno=web.1 connect=0ms service=50ms status=200 bytes=211 protocol=http tls_version=tls1.3 2025-03-14T19:27:32.715722+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03NM0MKSNQ" host=icc-rest-production.herokuapp.com request_id=a030fbb1-415f-7b83-9493-0194c3c546d3 fwd="52.27.27.64" dyno=web.1 connect=0ms service=56ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T19:28:37.233538+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1ee0da6a-e261-a5d0-911c-53e952366002 fwd="52.27.27.64" dyno=web.3 connect=0ms service=9ms status=200 bytes=456 protocol=http tls_version=tls1.3 2025-03-14T19:28:37.239692+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=120a4597-28c9-21f4-d134-393253e7cf34 fwd="52.27.27.64" dyno=web.3 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:28:37.338369+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HC7YFZ9V" host=icc-rest-production.herokuapp.com request_id=6e4f5e1d-934d-c0ca-5202-612a5976a102 fwd="52.27.27.64" dyno=web.3 connect=0ms service=95ms status=200 bytes=25620 protocol=http tls_version=tls1.3 2025-03-14T19:28:37.344655+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=80d4c6a3-2ffe-e6a4-97d2-fc1f79b28f6c fwd="52.27.27.64" dyno=web.3 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:28:46.681688+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=01c51748-aa7f-5bd6-b271-afd9b6848e43 fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T19:28:46.690805+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=573d840d-6d9f-0eb0-646c-c8276dbfed8f fwd="35.161.194.212" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:28:46.839278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams" host=icc-rest-production.herokuapp.com request_id=b94ae3a7-007f-a8ca-ae7c-8280769155c7 fwd="35.161.194.212" dyno=web.1 connect=0ms service=144ms status=200 bytes=2577949 protocol=http tls_version=tls1.3 2025-03-14T19:28:48.395131+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE000008qhmNYAQ" host=icc-rest-production.herokuapp.com request_id=692a3449-bda8-e17b-a639-db2ff2c8a18c fwd="35.85.172.135" dyno=web.2 connect=0ms service=32ms status=200 bytes=1817 protocol=http tls_version=tls1.3 2025-03-14T19:28:48.415124+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/d6cd9af6-85ce-4de9-bf82-c47601217104/config" host=icc-rest-production.herokuapp.com request_id=11fbae6c-69cd-bc29-e7ed-db7d01770b5c fwd="35.85.172.135" dyno=web.2 connect=0ms service=18ms status=200 bytes=284 protocol=http tls_version=tls1.3 2025-03-14T19:29:32.056851+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c02309a5-b165-4192-3efa-549164611acb fwd="35.161.194.212" dyno=web.2 connect=0ms service=32ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T19:29:32.064474+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=32f1d077-537e-3f92-c7f9-1e26c3621128 fwd="35.161.194.212" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:29:32.124395+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=15e298be-5f3c-a3f0-4065-19534da6356c fwd="35.161.194.212" dyno=web.2 connect=0ms service=57ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T19:30:39.919970+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000003OAJLIA4" host=icc-rest-production.herokuapp.com request_id=qvrqf-k3nbd8-egxsr-gm7rxb-1741980639150 fwd="204.14.236.210, 52.27.27.64" dyno=web.2 connect=0ms service=459ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:32:00.605963+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4720d6bf-fb35-6660-a75b-db5e0dc8fae6 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:32:42.414353+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=76423011-67ca-f983-90a9-8fc561c8262d fwd="52.27.27.64" dyno=web.5 connect=0ms service=28ms status=200 bytes=490 protocol=http tls_version=tls1.3 2025-03-14T19:32:42.422089+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=78e7f8cb-2cc8-ae56-1525-10969b7bf454 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:32:42.544855+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HTQWFF8T" host=icc-rest-production.herokuapp.com request_id=d5ad5d15-d6bf-be07-ba79-692545e33c5a fwd="52.27.27.64" dyno=web.5 connect=0ms service=120ms status=200 bytes=54067 protocol=http tls_version=tls1.3 2025-03-14T19:32:42.553890+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=ded87228-7f34-ed0d-a0ff-856aaf7d7a48 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:32:48.001148+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e6a34303-ce77-4541-b86d-01d124c389ec?include=all" host=icc-rest-production.herokuapp.com request_id=ca228660-a390-7204-2afc-a7c9f3fda7cb fwd="52.27.27.64" dyno=web.5 connect=0ms service=137ms status=200 bytes=6596 protocol=http tls_version=tls1.3 2025-03-14T19:32:48.555706+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e6a34303-ce77-4541-b86d-01d124c389ec?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=fba6hp-r3x66-j21x9m-v5xta-1741980767923 fwd="13.110.54.11, 52.27.27.64" dyno=web.5 connect=0ms service=229ms status=200 bytes=1467 protocol=http tls_version=tls1.3 2025-03-14T19:32:48.691662+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e6a34303-ce77-4541-b86d-01d124c389ec?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=nsvpoy-3o0s4-v79xzl-5n47ck-1741980768086 fwd="204.14.236.213, 52.27.27.64" dyno=web.5 connect=0ms service=161ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:32:49.596233+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A32%3A49.329751387Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=309f2caf-b39b-643f-9ad1-fc6a30c2e98c fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=10456 protocol=http tls_version=tls1.3 2025-03-14T19:32:54.188402+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8d25b429-421c-9d32-f7f4-a609babfc8cd fwd="52.27.27.64" dyno=web.5 connect=0ms service=11ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T19:32:54.196592+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f4ad5ec6-4b46-eea4-de90-d5a92fe0f3b7 fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:32:56.520390+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ea013e08-4930-b06c-4a25-9cc03dd6f6e9 fwd="52.27.27.64" dyno=web.5 connect=0ms service=11ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T19:32:56.533015+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=761900c5-27a4-3a70-17b3-37016f61ee55 fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:32:56.590164+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HSER3XJR" host=icc-rest-production.herokuapp.com request_id=3d170c04-fd39-6468-c43d-72fe943bd20a fwd="52.27.27.64" dyno=web.5 connect=0ms service=54ms status=200 bytes=3832 protocol=http tls_version=tls1.3 2025-03-14T19:33:09.605548+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c8097f97-514e-7bab-8105-87d3ff8a4d9e fwd="52.27.27.64" dyno=web.3 connect=0ms service=26ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T19:33:09.615135+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0dc6c4b7-b979-447d-5047-dbbd3589c1f5 fwd="52.27.27.64" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:34:00.523561+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=411ed0df-bc89-254a-0e46-b7fd77f7bd56 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:34:02.179345+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=02lq9n-mhua1k-gfv189-z63mgt-1741980841926 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:34:02.827700+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=le9act-chtl8-2rx2xl-2hb7hc-1741980842448 fwd="204.14.236.213, 35.85.172.135" dyno=web.5 connect=0ms service=254ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:35:01.781210+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=42af4312-bc2a-efcc-da36-df012321f18a fwd="13.109.44.8" dyno=web.4 connect=0ms service=55ms status=200 bytes=1545 protocol=http tls_version=tls1.3 2025-03-14T19:35:40.029873+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2f5a7cfa-ab66-96b7-1e0c-30dcebf537d8 fwd="35.85.172.135" dyno=web.5 connect=0ms service=31ms status=200 bytes=450 protocol=http tls_version=tls1.3 2025-03-14T19:35:40.041270+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=22a1eb28-1c04-543d-8a87-830651567baf fwd="35.85.172.135" dyno=web.5 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:39:05.891441+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A39%3A05.594106388Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0ae58be1-bc68-93e8-4c4d-34a9f3784eb6 fwd="54.236.114.244" dyno=web.4 connect=0ms service=82ms status=200 bytes=10491 protocol=http tls_version=tls1.3 2025-03-14T19:39:07.007456+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A39%3A05.594106388Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1fc6ba6b-7955-9c7c-36e7-8606ae259b03 fwd="54.236.114.244" dyno=web.4 connect=0ms service=56ms status=200 bytes=10491 protocol=http tls_version=tls1.3 2025-03-14T19:40:00.720746+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=165ebf3f-afff-cbd9-0944-b6e24dc452ae fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:40:02.295089+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=85a57507-c229-e411-14b7-11ecc81e9bf3 fwd="13.109.44.8" dyno=web.4 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T19:40:03.222826+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8e85e2f9-65de-a025-c6cb-0a7a1665b889 fwd="35.85.172.135" dyno=web.3 connect=0ms service=12ms status=200 bytes=445 protocol=http tls_version=tls1.3 2025-03-14T19:40:03.230857+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7c815a00-552a-b987-6077-f56291d91e00 fwd="35.85.172.135" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:40:03.323982+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HC7YFZ9V" host=icc-rest-production.herokuapp.com request_id=edf71997-dc75-ad83-6337-e3e30c19da19 fwd="35.85.172.135" dyno=web.3 connect=0ms service=90ms status=200 bytes=25876 protocol=http tls_version=tls1.3 2025-03-14T19:40:49.408636+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A40%3A49.109683489Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=492132c2-6d90-4973-f010-cfdf5ad0e0e0 fwd="54.236.114.244" dyno=web.4 connect=0ms service=58ms status=200 bytes=10491 protocol=http tls_version=tls1.3 2025-03-14T19:40:50.513579+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A40%3A49.109683489Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e7d33a42-75b8-b9bc-9f8a-ae0aa000592b fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=10491 protocol=http tls_version=tls1.3 2025-03-14T19:40:56.734067+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A40%3A49.109683489Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=dc06e6ad-6391-5837-50ad-938638bc5d20 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=10491 protocol=http tls_version=tls1.3 2025-03-14T19:41:47.316984+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2b7f313b-bb01-4ef6-479a-d6f55d5dd6d2 fwd="35.85.172.135" dyno=web.5 connect=0ms service=28ms status=200 bytes=437 protocol=http tls_version=tls1.3 2025-03-14T19:41:47.326571+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9e2b2e5e-c372-b695-8635-eeeae4688f0d fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:43:30.605504+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=o6avm-4gj92-oqf0ye-3u5sx7-1741981410228 fwd="104.161.246.4, 35.161.194.212" dyno=web.4 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:43:31.250574+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=nbhuvq-44b4w-ms91on-lvhxs-1741981410600 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=290ms status=200 bytes=482263 protocol=http tls_version=tls1.3 2025-03-14T19:43:31.789772+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=20c65-1flh6c-pl011-bb8slw-1741981410963 fwd="104.161.246.4, 35.85.172.135" dyno=web.3 connect=0ms service=473ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:45:02.046479+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=ae39162b-33e6-1b71-6481-36790be9696f fwd="13.109.44.8" dyno=web.3 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T19:45:39.588785+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6z0ene-ech1uf-js9fzj-sj2rgd-1741981539472 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:45:40.461632+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000I74NuYAJ" host=icc-rest-production.herokuapp.com request_id=vjpv7-v8p1ou-adaeuh-wr10a5-1741981539922 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=447ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:45:52.389698+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=56vfk-tpr53-9253bb-zdo1s-1741981551185 fwd="104.161.246.4, 35.161.194.212" dyno=web.5 connect=0ms service=204ms status=200 bytes=11231 protocol=http tls_version=tls1.3 2025-03-14T19:46:00.511246+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=8f45b345-6765-6ab8-8f4a-7bd76d71a795 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:50:00.537000+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e161e15e-d36e-082d-c85c-f53ff0350179 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:50:02.086047+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=18f397a5-d4ba-0733-e05b-f4f816f31c51 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1545 protocol=http tls_version=tls1.3 2025-03-14T19:50:02.339377+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=48dcef73-255a-04d7-e1e8-e672d8f93327 fwd="13.109.44.8" dyno=web.4 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T19:50:38.683984+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=wuvomh-j0w0sv-r1fpzx-henavg-1741981838330 fwd="204.14.236.213, 52.27.27.64" dyno=web.4 connect=0ms service=271ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:53:43.503434+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3f5924c9-ea36-6824-65fd-dbf0abb6ebcc fwd="35.161.194.212" dyno=web.2 connect=0ms service=10ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T19:53:43.509240+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=5863d92e-131f-a871-98a2-75f493fb8b5f fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:53:43.563541+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=237511c3-b9ab-dd64-7265-f91b46f2e638 fwd="35.161.194.212" dyno=web.2 connect=0ms service=52ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T19:53:52.361078+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=game" host=icc-rest-production.herokuapp.com request_id=n106yp-snkr3d-b3orqa-w664ns-1741982031981 fwd="13.110.54.11, 52.27.27.64" dyno=web.4 connect=0ms service=43ms status=200 bytes=143 protocol=http tls_version=tls1.3 2025-03-14T19:54:12.284168+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=ly1pzc-k1xxc-a8hj4h-gk6t4-1741982051910 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=13ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:55:01.818206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=a8025779-4455-dc21-919f-7635a7a4f86d fwd="13.109.44.8" dyno=web.1 connect=0ms service=60ms status=200 bytes=1545 protocol=http tls_version=tls1.3 2025-03-14T19:55:30.999264+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=667j58-d8huu8-mlgfcb-7krldv-1741982130700 fwd="104.161.246.4, 35.85.172.135" dyno=web.5 connect=0ms service=19ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:55:31.946128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=gtpl5e-xevmgh-n67rrr-txlxo-1741982131404 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=268ms status=200 bytes=482263 protocol=http tls_version=tls1.3 2025-03-14T19:55:32.478606+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005KG3MIAW" host=icc-rest-production.herokuapp.com request_id=toi1h-rp0he-uu75gb-2ojtrg-1741982131710 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=503ms status=200 bytes=389 protocol=http tls_version=tls1.3 2025-03-14T19:57:11.817191+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms/latest" host=icc-rest-production.herokuapp.com request_id=d721d25c-cf71-c197-4970-8d7ff82e5181 fwd="52.27.27.64" dyno=web.4 connect=0ms service=27ms status=200 bytes=2403 protocol=http tls_version=tls1.3 2025-03-14T19:57:47.268533+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6419e60f-2f4b-cf44-a163-d4c045340064 fwd="52.27.27.64" dyno=web.2 connect=0ms service=23ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T19:57:47.275709+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=822a15a0-c2a9-35a6-06fe-fa72d42d0351 fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=235 protocol=http tls_version=tls1.3 2025-03-14T19:58:08.713488+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/sgonuguntla@salesforce.com" host=icc-rest-production.herokuapp.com request_id=cihsq-q0x9b-pf7tud-37qkas-1741982288583 fwd="204.14.236.213, 35.161.194.212" dyno=web.1 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:58:09.304394+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B00000036xPzIAI" host=icc-rest-production.herokuapp.com request_id=7n81h-zhgcyd-oljg4e-8x0prc-1741982288746 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=467ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:59:06.798632+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kyazaki@salesforce.com" host=icc-rest-production.herokuapp.com request_id=dxrwzf-iz7o9q-o16tpf-rpulo-1741982346492 fwd="204.14.236.213, 52.27.27.64" dyno=web.3 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:59:06.843717+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=clkd4-uvxjw-yzlr8s-0syqeo-1741982346488 fwd="204.14.236.213, 35.85.172.135" dyno=web.1 connect=0ms service=253ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:02:16.046113+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A02%3A15.760928982Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b2cc00a3-1857-628c-ebcf-4fea2cd5b269 fwd="54.236.114.244" dyno=web.4 connect=0ms service=61ms status=200 bytes=10038 protocol=http tls_version=tls1.3 2025-03-14T20:04:19.995389+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A04%3A19.714472424Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9a58e961-6d54-47c1-f9d7-f07aeeba99e8 fwd="54.236.114.244" dyno=web.5 connect=0ms service=60ms status=200 bytes=10038 protocol=http tls_version=tls1.3 2025-03-14T20:04:21.095011+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A04%3A19.714472424Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=df552462-5d58-62c5-5431-2515fba8e066 fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=10038 protocol=http tls_version=tls1.3 2025-03-14T20:04:46.869218+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE000012LjV9YAK" host=icc-rest-production.herokuapp.com request_id=5fjrsb-teblav-sty6a4-12hxlj-1741982686125 fwd="204.14.236.210, 35.85.172.135" dyno=web.5 connect=0ms service=617ms status=200 bytes=5775 protocol=http tls_version=tls1.3 2025-03-14T20:05:01.738119+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=b53ebf4a-367f-8868-34fe-36920548b0bd fwd="13.109.44.8" dyno=web.4 connect=0ms service=53ms status=200 bytes=1545 protocol=http tls_version=tls1.3 2025-03-14T20:05:01.995414+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=c1e2a324-532f-666c-59ee-8744ea1a6994 fwd="13.109.44.8" dyno=web.1 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T20:05:34.179934+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms" host=icc-rest-production.herokuapp.com request_id=lc27uy-sy76rv-n9qteh-3m039ki-1741982733650 fwd="204.14.236.210, 35.85.172.135" dyno=web.5 connect=0ms service=415ms status=201 bytes=1183 protocol=http tls_version=tls1.3 2025-03-14T20:05:34.925409+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=3g9bvb-xwhnc-xp04m-7bies7-1741982734239 fwd="204.14.236.211, 35.161.194.212" dyno=web.1 connect=0ms service=384ms status=200 bytes=12252 protocol=http tls_version=tls1.3 2025-03-14T20:05:34.951605+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6tdkw-0nobgj-ya6aw-759nhb-1741982734116 fwd="204.14.236.210, 35.85.172.135" dyno=web.3 connect=0ms service=353ms status=200 bytes=12252 protocol=http tls_version=tls1.3 2025-03-14T20:05:35.011187+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=y50ljg-fpdc1d-j940qf-ljlds-1741982734318 fwd="13.110.54.10, 52.27.27.64" dyno=web.3 connect=0ms service=333ms status=200 bytes=12250 protocol=http tls_version=tls1.3 2025-03-14T20:05:35.371151+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=upxbpo-4xo5yq-mjbhdw-fju1lq-1741982734245 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=263ms status=200 bytes=12250 protocol=http tls_version=tls1.3 2025-03-14T20:05:35.380002+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=dzdlr-fuiq3wi-0e7zq9-9gqdq7-1741982734117 fwd="204.14.236.210, 35.85.172.135" dyno=web.4 connect=0ms service=271ms status=200 bytes=12250 protocol=http tls_version=tls1.3 2025-03-14T20:05:47.434307+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A05%3A39.842085111Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7f820cb3-0241-2f4b-7ffe-052cfd329f94 fwd="54.236.114.244" dyno=web.3 connect=0ms service=36ms status=200 bytes=10042 protocol=http tls_version=tls1.3 2025-03-14T20:06:00.524531+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=33655d24-1bc4-3b51-0128-d8e35c9fa4b0 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:06:57.026804+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=npyxzg-znbe7d-ijsna4-b7x0bs-1741982816723 fwd="104.161.246.4, 52.27.27.64" dyno=web.3 connect=0ms service=25ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:07:37.697718+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5abefae1-0877-f37d-2404-4f0aa1a43b68 fwd="35.85.172.135" dyno=web.4 connect=0ms service=29ms status=200 bytes=446 protocol=http tls_version=tls1.3 2025-03-14T20:07:37.707031+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=cecd9ddb-f66b-3db3-a763-5aaa28594a79 fwd="35.85.172.135" dyno=web.4 connect=0ms service=7ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T20:07:37.789246+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C089SE3RF8X" host=icc-rest-production.herokuapp.com request_id=53f7f8b9-2c1a-323a-1ec8-e1738cad0803 fwd="35.85.172.135" dyno=web.4 connect=0ms service=80ms status=200 bytes=7755 protocol=http tls_version=tls1.3 2025-03-14T20:07:37.794278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=95885939-afef-6881-bf27-eb570ded31b1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T20:08:00.875998+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2c4fcb6a-0cb9-4833-54df-a3cb19d857d4 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:08:50.503849+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b5d687ce-9cfd-658a-9448-5c6781dabef8 fwd="35.161.194.212" dyno=web.3 connect=0ms service=24ms status=200 bytes=446 protocol=http tls_version=tls1.3 2025-03-14T20:08:50.511748+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=120d24b4-3ba4-6477-52b7-4ee38ddf3da1 fwd="35.161.194.212" dyno=web.3 connect=0ms service=5ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T20:08:50.588084+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08AW4R4988" host=icc-rest-production.herokuapp.com request_id=93d9159a-7d07-18f9-0021-071d268adf67 fwd="35.161.194.212" dyno=web.3 connect=0ms service=73ms status=200 bytes=8903 protocol=http tls_version=tls1.3 2025-03-14T20:08:50.592927+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=b67fbdaf-c856-2519-56c6-5707903ff616 fwd="35.161.194.212" dyno=web.3 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T20:11:27.527954+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=zob1u-2jehz5-doiu4m-88nkv-1741983087018 fwd="204.14.236.210, 35.161.194.212" dyno=web.2 connect=0ms service=307ms status=200 bytes=482312 protocol=http tls_version=tls1.3 2025-03-14T20:12:18.179087+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=lozbo2-m71boy-0evt39-dmwfkc-1741983137534 fwd="104.161.246.4, 35.161.194.212" dyno=web.5 connect=0ms service=264ms status=200 bytes=482312 protocol=http tls_version=tls1.3 2025-03-14T20:12:49.456706+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=xk37mm-971m1f-0h556-2z5z0h-1741983169296 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=25ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:15:02.041305+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=bda4eedb-369a-7f8e-4045-e240d03127b5 fwd="13.109.44.8" dyno=web.3 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T20:18:00.586312+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=dafdd411-580c-4b56-7f3f-c87b01e2b771 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:25:14.906763+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=01119f52-94f0-f4eb-881e-718f74e88599 fwd="35.161.194.212" dyno=web.5 connect=0ms service=28ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T20:25:14.915408+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0c11514d-669d-aa28-e34f-e35219a780a0 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:25:14.987203+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HSER3XJR" host=icc-rest-production.herokuapp.com request_id=772a7445-a3af-2854-e417-9aa558a88ddf fwd="35.161.194.212" dyno=web.5 connect=0ms service=68ms status=200 bytes=3832 protocol=http tls_version=tls1.3 2025-03-14T20:25:14.995172+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=41707a24-41b8-7dab-192b-171279c399d7 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T20:25:19.587677+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=c2096b29-ee1c-9db6-6e6c-51db164a9880 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T20:25:19.725277+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d05a8ff0-40d2-99ef-c768-ecf0036bf1a7 fwd="35.85.172.135" dyno=web.2 connect=0ms service=23ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-14T20:25:19.731625+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6663be81-0abf-3d01-f07d-f7d17e9d78e5 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:25:19.750578+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=toc" host=icc-rest-production.herokuapp.com request_id=26ba7b7f-77f9-da28-ddf1-e1b4d734a7ca fwd="35.85.172.135" dyno=web.2 connect=0ms service=17ms status=200 bytes=157 protocol=http tls_version=tls1.3 2025-03-14T20:28:00.574482+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1860ceaa-5f39-d3a3-5440-62ad0a24b5fd fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.539608+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WE507B6KW" host=icc-rest-production.herokuapp.com request_id=d586a6d4-b70b-5710-9602-cfca5cf30cb3 fwd="52.27.27.64" dyno=web.5 connect=0ms service=23ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.545503+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WFANWA88H" host=icc-rest-production.herokuapp.com request_id=2be57650-fe89-47a5-1159-30836623dfc4 fwd="52.27.27.64" dyno=web.5 connect=0ms service=23ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.563073+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WNG7F8BML" host=icc-rest-production.herokuapp.com request_id=4a96eac2-88ca-5018-0ffe-1a3deab31544 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=191 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.564234+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03A3TA97ED" host=icc-rest-production.herokuapp.com request_id=7b56f263-1854-d2de-887b-d9f6b2630308 fwd="52.27.27.64" dyno=web.5 connect=0ms service=3ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.573062+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U063BD35YHF" host=icc-rest-production.herokuapp.com request_id=2b01b226-34e3-db1c-0734-6b7d4ff91229 fwd="52.27.27.64" dyno=web.5 connect=0ms service=8ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.573852+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U0531P79QP2" host=icc-rest-production.herokuapp.com request_id=f87bf24a-317c-fec3-3e46-6657585700f4 fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=207 protocol=http tls_version=tls1.3 2025-03-14T20:28:41.102839+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WASDKM831" host=icc-rest-production.herokuapp.com request_id=5195dbac-8b5c-6e2e-6f2c-25241442dfee fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T20:28:41.121628+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WASDKM831" host=icc-rest-production.herokuapp.com request_id=9cf0759e-395f-f801-8184-bacb67b70901 fwd="52.27.27.64" dyno=web.3 connect=0ms service=4ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T20:28:41.173289+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WASDKM831" host=icc-rest-production.herokuapp.com request_id=896bea10-d20b-2633-8618-29cbb4f3b81f fwd="52.27.27.64" dyno=web.3 connect=0ms service=4ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T20:28:41.206998+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WASDKM831" host=icc-rest-production.herokuapp.com request_id=3345ae87-fa1b-cdc7-ead7-e48bb9395b00 fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T20:30:00.591895+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=8b92a5bf-6cf4-2292-aad3-481a9ee753bc fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:30:00.730415+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=11e9b11e-1499-4a64-5935-75f1c324dbe4 fwd="52.27.27.64" dyno=web.4 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:31:31.792716+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A31%3A30.401781140Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=609fa0e8-1cee-58f2-0069-75b98a286039 fwd="54.236.114.244" dyno=web.2 connect=0ms service=38ms status=200 bytes=9855 protocol=http tls_version=tls1.3 2025-03-14T20:31:33.892839+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A31%3A30.401781140Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e55d2631-0c10-4ec0-e596-5bfd74db6566 fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=9855 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.237601+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U07KHDHEE3E" host=icc-rest-production.herokuapp.com request_id=81fcf293-df93-b27b-d5cf-b3195cd7edce fwd="35.85.172.135" dyno=web.2 connect=0ms service=8ms status=200 bytes=213 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.242247+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WGLMG7EBD" host=icc-rest-production.herokuapp.com request_id=310a709d-fb89-6031-8d8f-97b456a846b9 fwd="35.85.172.135" dyno=web.2 connect=0ms service=7ms status=200 bytes=190 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.264141+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAYCCLXQE" host=icc-rest-production.herokuapp.com request_id=a62077b3-7c81-b9fb-ec15-28e92a2ea4d1 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.250618+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAWQH034G" host=icc-rest-production.herokuapp.com request_id=1564729e-0007-4be1-4b13-c89a3ce37348 fwd="35.85.172.135" dyno=web.3 connect=0ms service=19ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.257851+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U05RNBKJU8H" host=icc-rest-production.herokuapp.com request_id=9c7315d5-6973-c825-16ce-f3dd8dc4ce59 fwd="35.85.172.135" dyno=web.3 connect=0ms service=9ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.264318+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WF7HG3VHB" host=icc-rest-production.herokuapp.com request_id=ef3b593b-0708-38dc-7ea8-30013da3ebf5 fwd="35.85.172.135" dyno=web.3 connect=0ms service=21ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.266773+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/W01A061ETFT" host=icc-rest-production.herokuapp.com request_id=48479b99-accc-6612-e9f9-e373a1715067 fwd="35.85.172.135" dyno=web.3 connect=0ms service=6ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.267466+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U05HBJ1NXNZ" host=icc-rest-production.herokuapp.com request_id=c614ea1a-3bf8-a1e6-f828-b343f76ec903 fwd="35.85.172.135" dyno=web.3 connect=0ms service=22ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T20:36:00.873387+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=31f0b4f2-26e3-8528-7726-f3d1094ce435 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:36:08.979624+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=901346c0-689a-8a86-289c-1b92659c2ec8 fwd="35.85.172.135" dyno=web.1 connect=0ms service=29ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T20:36:08.988743+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d6326055-d411-4264-4a58-a560f2a642fb fwd="35.85.172.135" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:36:09.810834+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=12jz8j-lkkwp8-4qakf-nxbrqf-1741984569533 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=8ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:36:10.444421+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=d0rxqd-zy51no-u4gkjd-6vxrhf-1741984569878 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=289ms status=200 bytes=482604 protocol=http tls_version=tls1.3 2025-03-14T20:36:11.012638+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=24hfcx-5qhbvi-cgf3x9-5elmj-1741984570241 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=502ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:36:23.810381+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=24a4a5a9-e753-0880-2463-93883a14a2de fwd="52.27.27.64" dyno=web.2 connect=0ms service=23ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T20:36:23.817735+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2c00276b-6237-b74f-3df5-7bd405018a1e fwd="52.27.27.64" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:36:23.826897+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/a00B000000A1rqBIAR" host=icc-rest-production.herokuapp.com request_id=cd732a61-6af5-a968-45cc-9494a540d239 fwd="52.27.27.64" dyno=web.2 connect=0ms service=6ms status=200 bytes=573 protocol=http tls_version=tls1.3 2025-03-14T20:36:23.846553+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B000000A1rqBIAR" host=icc-rest-production.herokuapp.com request_id=7e63de88-0a9b-121b-7656-60e8e08d2eab fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=621 protocol=http tls_version=tls1.3 2025-03-14T20:36:23.892837+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/undefined/config" host=icc-rest-production.herokuapp.com request_id=91c1644e-36b2-ff22-54ce-754a57b4414a fwd="52.27.27.64" dyno=web.2 connect=0ms service=44ms status=500 bytes=63 protocol=http tls_version=tls1.3 2025-03-14T20:37:40.975556+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=563f98c0-03fc-e0f7-8640-8a39b859be8f fwd="35.161.194.212" dyno=web.4 connect=0ms service=25ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T20:37:40.983847+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f8f93cd0-51fb-05f0-9d2c-53fff4476b40 fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:37:46.317340+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=lx46ds-bxy0n6-qw07l9-wva3-1741984666160 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:37:47.050287+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=lpxrg-a2kgo-ofg3wz-dmg7li-1741984666513 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=451ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:38:14.563321+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=5ai75j-gwjpqa-8vmqli-d287m-1741984694461 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:39:00.819092+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A38%3A59.432671614Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3d090f3f-7b86-dae7-53ac-1123642b3156 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=10068 protocol=http tls_version=tls1.3 2025-03-14T20:40:01.894149+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=82cecc04-42eb-9500-dfd1-f7637db7dbd1 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1574 protocol=http tls_version=tls1.3 2025-03-14T20:40:14.889922+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A40%3A11.402438621Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0a185be1-9b03-f6a8-64d8-4df3c1eaa6ec fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10068 protocol=http tls_version=tls1.3 2025-03-14T20:43:58.372463+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=o7phas-coiioe-0q06y-ecpo6j-1741985038265 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:45:10.780679+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/rlechuga@salesforce.com" host=icc-rest-production.herokuapp.com request_id=07ntq-q7rx1q-tipj3a-qwh3r-1741985110509 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:45:50.645187+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a81d9134-97a7-7fbf-b789-73f68b8f5d9c fwd="52.27.27.64" dyno=web.3 connect=0ms service=25ms status=200 bytes=427 protocol=http tls_version=tls1.3 2025-03-14T20:45:50.652808+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7befecbe-901c-164c-d8eb-62fe4a428826 fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:45:50.729780+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=9f5bfcc3-0262-c77f-3fa1-d5e67b624ac1 fwd="52.27.27.64" dyno=web.3 connect=0ms service=75ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T20:45:54.219068+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00AH000000imUfYAI" host=icc-rest-production.herokuapp.com request_id=h8nrij-09rfpq-8keux-anv6za-1741985153586 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=391ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:49:10.049703+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A49%3A08.648520435Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0176363c-6c0e-4e72-b018-977c48b8bb5e fwd="54.236.114.244" dyno=web.5 connect=0ms service=41ms status=200 bytes=10068 protocol=http tls_version=tls1.3 2025-03-14T20:49:12.153056+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A49%3A08.648520435Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=dc1d6c26-8bae-2469-b4c1-26c3b0aac400 fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=10068 protocol=http tls_version=tls1.3 2025-03-14T20:50:01.983382+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=b03fa9be-145a-43a0-318c-21a17ee14ba7 fwd="13.109.44.8" dyno=web.1 connect=0ms service=54ms status=200 bytes=1574 protocol=http tls_version=tls1.3 2025-03-14T20:50:23.232540+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=k12b7o-2huwf-ohzold-zivhhp-1741985422678 fwd="204.14.236.211, 52.27.27.64" dyno=web.5 connect=0ms service=245ms status=200 bytes=1393 protocol=http tls_version=tls1.3 2025-03-14T20:50:23.532276+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=o3b8w7-83l6bg-jolr98-zzxtt-1741985422546 fwd="204.14.236.210, 35.85.172.135" dyno=web.1 connect=0ms service=143ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:50:23.792480+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zb48vj-43mutt-qad3am-osjkvd-1741985422547 fwd="204.14.236.210, 35.85.172.135" dyno=web.5 connect=0ms service=135ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:50:24.112712+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ym53pm-m6o4n-q29rvv-e2r3v9-1741985422658 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=140ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:50:36.364374+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95" host=icc-rest-production.herokuapp.com request_id=c3ffa0bc-9b07-688e-4701-a68aab7dc401 fwd="52.27.27.64" dyno=web.5 connect=0ms service=633ms status=200 bytes=14581 protocol=http tls_version=tls1.3 2025-03-14T20:51:07.283721+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A50%3A59.678993060Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=29785eea-93e5-f9d2-b588-e8633103df00 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=10422 protocol=http tls_version=tls1.3 2025-03-14T20:52:00.518462+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=57d9b790-73da-c4eb-70f8-6084a8095cce fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:54:00.516054+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1f3810ca-61b0-e0b9-b7df-7b9224000c73 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:54:21.291469+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a0abe8fb-4722-2555-32b8-02bca24e027d fwd="35.161.194.212" dyno=web.1 connect=0ms service=28ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T20:54:21.299768+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=cde1b956-0575-c95d-3175-c04ed22a245b fwd="35.161.194.212" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:54:21.366888+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYEA8CGL" host=icc-rest-production.herokuapp.com request_id=0854b2f7-b600-86c3-c749-0e7058bbcf80 fwd="35.161.194.212" dyno=web.1 connect=0ms service=65ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-14T20:54:21.372953+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=f5ddb42e-61b7-2826-e291-9e116a6c9876 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T20:55:01.932382+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=9167188f-e3e3-7c92-2a63-07f30763be40 fwd="13.109.44.8" dyno=web.5 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T20:58:00.588978+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=90e702ac-2c1b-ae96-2add-417ec0771469 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:00:22.089906+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=29091430-5a29-3bf8-748c-c8cdb7aa4d27 fwd="13.109.44.8" dyno=web.1 connect=0ms service=60ms status=200 bytes=6289 protocol=http tls_version=tls1.3 2025-03-14T21:01:19.663644+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6a32e62a-6794-78dd-0e6a-17f880441095 fwd="35.85.172.135" dyno=web.5 connect=0ms service=12ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T21:01:19.671682+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c7e00039-164b-5cdf-02ac-0b7230ba7acc fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:01:50.786212+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=omz23-9svrbr-nboe1t-896e8j-1741986110179 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:01:52.350404+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=opzxxv-g160qg-gtdhf-5sc7of-1741986111590 fwd="104.161.246.4, 35.85.172.135" dyno=web.3 connect=0ms service=499ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:03:18.097221+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=ca4550db-98fe-0008-f10f-b5ff4b33df98 fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T21:03:18.254387+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d7570d8c-ad11-49ca-d2d2-5243459ae08c fwd="52.27.27.64" dyno=web.5 connect=0ms service=31ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T21:03:18.264054+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b82d6406-a7d8-31f4-97ee-1d528e23fe3f fwd="52.27.27.64" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:03:18.339632+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYEA8CGL" host=icc-rest-production.herokuapp.com request_id=04eb3bbe-b00d-b89b-1e96-dd9a2e5a1cf7 fwd="52.27.27.64" dyno=web.5 connect=0ms service=72ms status=200 bytes=5071 protocol=http tls_version=tls1.3 2025-03-14T21:07:47.264750+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=b0be8936-e73b-8c36-7c4b-b11a18d352af fwd="35.85.172.135" dyno=web.1 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T21:07:47.409802+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a96f7b59-6eec-9eb1-2e17-4ad216e0c26e fwd="35.85.172.135" dyno=web.1 connect=0ms service=31ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T21:07:47.420859+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=86ea5c4d-b331-5125-30ac-fa6159cee5af fwd="35.85.172.135" dyno=web.1 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:07:47.476867+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=heroku" host=icc-rest-production.herokuapp.com request_id=d93f412d-a01f-1de0-072e-141fd53f081e fwd="35.85.172.135" dyno=web.1 connect=0ms service=53ms status=200 bytes=22879 protocol=http tls_version=tls1.3 2025-03-14T21:08:00.523022+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=028dd581-7546-9ea4-85e6-d31e4a0397d2 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:08:24.764230+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9ofja-xx47d8-esg4y-nl9njk-1741986504599 fwd="13.110.54.15, 35.85.172.135" dyno=web.3 connect=0ms service=23ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T21:08:24.926012+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/andrew.knapp@salesforce.com" host=icc-rest-production.herokuapp.com request_id=nyu6kf-thxaa-7ow4wl-ufxekm-1741986504780 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=15ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T21:09:49.117871+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=xcdmp-n3o7o-hieta9-lw2zw-1741986588821 fwd="104.161.246.4, 52.27.27.64" dyno=web.1 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:09:49.363760+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=y2rl2c-ii5b8f-9uklvf-rr3et-1741986588819 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=285ms status=200 bytes=482619 protocol=http tls_version=tls1.3 2025-03-14T21:09:49.913033+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=xayecm-tjyo3w-s0n2gr-wztkc-1741986589211 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=443ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:10:00.547559+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6fd055dd-fb9b-8361-7445-ff76c83d39ec fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:11:16.742792+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=wyr98m-9jowmj-2zpgj-z6soqb-1741986676376 fwd="13.110.54.14, 35.161.194.212" dyno=web.2 connect=0ms service=197ms status=200 bytes=10605 protocol=http tls_version=tls1.3 2025-03-14T21:14:37.979445+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95/close" host=icc-rest-production.herokuapp.com request_id=d9823b61-c3e8-5dda-e77e-5b058c5af378 fwd="35.161.194.212" dyno=web.5 connect=0ms service=186ms status=200 bytes=4633 protocol=http tls_version=tls1.3 2025-03-14T21:14:40.280355+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=76c91d17-fa8f-d6da-da35-3eab3ed2a5ee fwd="35.85.172.135" dyno=web.1 connect=0ms service=22ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:15:25.077790+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000003Euv3YAC" host=icc-rest-production.herokuapp.com request_id=esodg-cnvugm-c60rxq-okfmnm-1741986924466 fwd="13.110.54.14, 35.85.172.135" dyno=web.3 connect=0ms service=498ms status=200 bytes=255 protocol=http tls_version=tls1.3 2025-03-14T21:17:34.281767+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T21%3A17%3A33.989885330Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9d6292ce-bf16-c8f6-2bcb-aea6a122ab0c fwd="54.236.114.244" dyno=web.4 connect=0ms service=60ms status=200 bytes=10137 protocol=http tls_version=tls1.3 2025-03-14T21:20:01.223530+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0043efe9-fa14-1803-86ad-45bcd887fea1 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:22:00.544638+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=127fe408-389f-da0b-40e1-79ded4313c90 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:23:21.416637+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=q0uoki-usb8bh-d0c6ph-svfiid-1741987400711 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=437ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:24:00.528792+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=fc3a708b-c42f-32b3-ddd1-f1fedc2a319a fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:25:01.841052+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=b2fbbf61-8c4c-b302-3308-ca6aa512e30c fwd="13.109.44.8" dyno=web.4 connect=0ms service=61ms status=200 bytes=1514 protocol=http tls_version=tls1.3 2025-03-14T21:30:02.178706+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=2c4b9a17-feaf-3a79-be69-0b8611f35edb fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1514 protocol=http tls_version=tls1.3 2025-03-14T21:31:25.740422+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=7mx4iu-lpxma-18l4pv-e6z7ko-1741987885170 fwd="13.110.54.15, 35.161.194.212" dyno=web.2 connect=0ms service=491ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:32:00.598388+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=53f8b4a2-005d-b4a0-c198-857e4b5debac fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:32:39.539805+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T21%3A32%3A36.042401270Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ccf8e055-2b30-582d-de81-3662e1c2a01a fwd="54.236.114.244" dyno=web.3 connect=0ms service=39ms status=200 bytes=10143 protocol=http tls_version=tls1.3 2025-03-14T21:32:43.642374+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T21%3A32%3A36.042401270Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=62fb29b6-0f86-78b9-e4f1-2f589a9dc39f fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=10143 protocol=http tls_version=tls1.3 2025-03-14T21:34:00.602487+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2d12d397-7bd8-da48-0952-169ad32b2b82 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:34:12.688771+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=fjts5oo-swxr5c-0wccfe-w5xuyq-1741988051817 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:34:19.237928+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=sv9ihb-zegfc6-xuc0fj-o0180h-1741988058834 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=167ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:36:00.643411+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=3a53f450-61f1-014f-0ed7-f06c4993a306 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:36:07.011619+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=zwgp4n-y73bvt-zm25cf-ccbv58-1741988166779 fwd="13.110.54.11, 35.85.172.135" dyno=web.4 connect=0ms service=20ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:36:11.430087+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=gqs6dk-bn5p-h1ghnd-uuwh9b-1741988171070 fwd="13.110.54.11, 35.161.194.212" dyno=web.3 connect=0ms service=17ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:36:11.564699+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=w32gfb-rn58qq-42fixt-9ag268-1741988171355 fwd="13.110.54.11, 35.161.194.212" dyno=web.4 connect=0ms service=13ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T21:37:00.642863+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/aawumbila@salesforce.com" host=icc-rest-production.herokuapp.com request_id=ysksd8-vbdtog-xyn11f-hfz90p-1741988220422 fwd="13.110.54.11, 35.161.194.212" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:37:00.819569+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/5f511643-27f4-45da-832a-1e878bad65d1?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8m4ww-dal8tj-j9rxam-zwv9a-1741988220420 fwd="13.110.54.11, 52.27.27.64" dyno=web.1 connect=0ms service=200ms status=200 bytes=12339 protocol=http tls_version=tls1.3 2025-03-14T21:37:24.290222+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/5f511643-27f4-45da-832a-1e878bad65d1/comms/latest" host=icc-rest-production.herokuapp.com request_id=dcb4bfc7-1bc1-76d7-f4f0-4e71643a5972 fwd="35.161.194.212" dyno=web.3 connect=0ms service=28ms status=200 bytes=2549 protocol=http tls_version=tls1.3 2025-03-14T21:40:00.526158+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1fb48067-b140-3298-dfdc-dfd8578b9553 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:42:00.661629+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2229fde8-0214-813e-2519-21d09140e1ac fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:42:37.154842+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a71f15e5-842e-4e32-843c-8825f03a5cef/comms/latest" host=icc-rest-production.herokuapp.com request_id=0c42a725-d978-1ab8-26dc-c84141f2c7c3 fwd="35.85.172.135" dyno=web.5 connect=0ms service=32ms status=200 bytes=2053 protocol=http tls_version=tls1.3 2025-03-14T21:42:46.830046+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=g4ii5u8-63wr4-ghebje-1fjvdj-1741988566710 fwd="13.110.54.15, 35.85.172.135" dyno=web.2 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:42:46.992816+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=7aku6g-bk5qu7d-ube38s-05swkl-1741988566865 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:45:08.340307+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=1onqg9-n74k9i-rz9obh-aq2kwp-1741988707857 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=238ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:45:09.458520+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=ouxvic-lqc0w-f95jb-hd5jx-1741988708738 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=480ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:45:16.398548+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ddprei-8yki6-2pmzf-2d6san-1741988716146 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:45:17.309997+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=m8keq-y3ioy6-embu3o-6of60n-1741988716833 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=243ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:52:29.171047+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000009kCNVIA2" host=icc-rest-production.herokuapp.com request_id=71e3f220-530d-07e3-89d5-66bddaf2f2c0 fwd="35.161.194.212" dyno=web.4 connect=0ms service=185ms status=200 bytes=18343 protocol=http tls_version=tls1.3 2025-03-14T21:52:29.213150+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/cf115125-8d7c-4637-ae6c-c7b70c2d380e/config" host=icc-rest-production.herokuapp.com request_id=5531cb40-e5e7-b263-3200-a6e3359a6ea7 fwd="35.161.194.212" dyno=web.4 connect=0ms service=39ms status=200 bytes=8634 protocol=http tls_version=tls1.3 2025-03-14T21:52:57.793246+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=r70d8g-tajujn-iynl49-qhawoo-1741989177543 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:52:58.365052+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=vztp87-3auo6-kq59oj-lxtbtm-1741989177915 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=226ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:53:47.484450+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=fhhqfh-sj7bv8-flvb2a-p1hwwe-1741989226852 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=526ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:53:56.051900+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6359d081-a2a9-0d0d-ffa9-e164c275972d fwd="52.27.27.64" dyno=web.5 connect=0ms service=29ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T21:53:56.060219+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=771e1ce0-8d4a-6899-6122-e7b8a34ff9cd fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:53:57.066978+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9e8b642-7618-4548-927f-8ebc31271097?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=maplbo-vloudq-e51qhd-xm9pm-1741989236616 fwd="204.14.236.211, 35.161.194.212" dyno=web.1 connect=0ms service=158ms status=200 bytes=1690 protocol=http tls_version=tls1.3 2025-03-14T21:53:57.191610+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9e8b642-7618-4548-927f-8ebc31271097?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zk5ngg-imc3g-rls26j-ideota-1741989236472 fwd="13.110.54.15, 35.85.172.135" dyno=web.5 connect=0ms service=160ms status=200 bytes=1690 protocol=http tls_version=tls1.3 2025-03-14T21:54:06.811955+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c8c742e6-5454-6a84-31be-3cb4fb55e93e fwd="52.27.27.64" dyno=web.5 connect=0ms service=10ms status=200 bytes=497 protocol=http tls_version=tls1.3 2025-03-14T21:54:06.819800+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=fecbf739-b529-0177-d7b3-2bef9dad3a8d fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:54:06.878539+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=f78808e2-99d6-c5a9-999d-66c637629ed8 fwd="52.27.27.64" dyno=web.5 connect=0ms service=56ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.047514+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=03f255bc-2af0-2ac9-0e9c-05471518a344 fwd="52.27.27.64" dyno=web.5 connect=0ms service=10ms status=200 bytes=437 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.055158+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=87e388f2-3ca7-37ac-812e-ba23d13d2edc fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.129281+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=7fdf6f82-92e9-c904-991c-06d983414dce fwd="35.85.172.135" dyno=web.1 connect=0ms service=62ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.144774+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=51d5b480-18ae-4f9e-df03-0b6319910274 fwd="35.85.172.135" dyno=web.1 connect=0ms service=8ms status=200 bytes=443 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.150448+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=73635182-3e2a-a55c-e6de-0b401ae61df0 fwd="35.85.172.135" dyno=web.1 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.201764+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=6b17661b-65c6-46b6-1085-0c313f8faeee fwd="35.85.172.135" dyno=web.1 connect=0ms service=49ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:08.193882+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b556574e-1304-1ca1-3401-649297ed4835 fwd="52.27.27.64" dyno=web.5 connect=0ms service=11ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T21:54:08.200484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7f58ef61-bcb8-4b67-f897-406ad1e497f6 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:54:08.261765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=306d82a5-f60c-79cd-a365-7b6b2ba65466 fwd="52.27.27.64" dyno=web.5 connect=0ms service=59ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:08.432570+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=943de5fc-4deb-0256-5a85-8ea4b1a3b89e fwd="52.27.27.64" dyno=web.5 connect=0ms service=12ms status=200 bytes=430 protocol=http tls_version=tls1.3 2025-03-14T21:54:08.440767+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9874ea8e-946d-3c55-bbcc-a80c59aeed35 fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:55:12.097772+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/b9e8b642-7618-4548-927f-8ebc31271097/reminders/d13da41f-a846-41e3-8c69-174e1f267874/ignore" host=icc-rest-production.herokuapp.com request_id=b0b8a434-7196-ab99-8a64-b35b364007fe fwd="52.27.27.64" dyno=web.4 connect=0ms service=175ms status=200 bytes=1059 protocol=http tls_version=tls1.3 2025-03-14T21:56:58.372202+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0f90j8-xfeip9-u459ki-a3i86k-1741989418138 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:56:59.123294+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=fqcgws-5ik1z-0tu77w-c7dli3-1741989418876 fwd="104.161.246.4, 52.27.27.64" dyno=web.3 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:57:26.651136+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=nddf4-u0yifr-rfckxzv-kw7u5-1741989446177 fwd="104.161.246.4, 52.27.27.64" dyno=web.1 connect=0ms service=237ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:00:00.636371+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=bbb03f84-d4f0-2b16-e5b9-0672831efb20 fwd="52.27.27.64" dyno=web.5 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:00:00.864515+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4cf55da9-14e4-3109-d577-a126c280f8f0 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:00:11.114629+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A00%3A03.528588106Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3731b097-78bc-45e9-d314-b3000e1b24ad fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:06:00.511171+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4bdb2e54-14bb-64db-3731-12fbccd7fb4b fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:06:34.881850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A06%3A34.600640186Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d0978073-4827-3d37-6eeb-c786128bc6f3 fwd="54.236.114.244" dyno=web.4 connect=0ms service=61ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:06:42.187793+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A06%3A34.600640186Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f4a86057-409a-f33e-5e76-9e5fd8d1fa70 fwd="54.236.114.244" dyno=web.4 connect=0ms service=41ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:07:33.860667+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=exlia-40sfd5-wknnr-a22ae-1741990053618 fwd="13.110.54.15, 35.85.172.135" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:07:34.464230+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=hf7jq-bf7i98-zohkq-ldwb4i-1741990054051 fwd="13.110.54.15, 35.85.172.135" dyno=web.5 connect=0ms service=303ms status=200 bytes=482619 protocol=http tls_version=tls1.3 2025-03-14T22:08:53.257359+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A08%3A51.875890938Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b7d916d3-5d29-d09f-6251-9a0949eb6eb6 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:09:06.242316+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A09%3A05.072438485Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d08ad20f-65fd-53e2-8662-50c2dab63d87 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:09:40.153313+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A09%3A38.963024409Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d3cd39e2-fac6-9df5-03f9-6bff92bdf529 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:10:01.279084+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7r7e15-b5zjm8-lmcet-zg1tde-1741990201071 fwd="104.161.246.4, 52.27.27.64" dyno=web.1 connect=0ms service=10ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:10:01.992101+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=04828542-4a26-b3f8-305e-9170c2371c69 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1588 protocol=http tls_version=tls1.3 2025-03-14T22:10:02.178230+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=ikekfk-tqdqfo-b2fi6c-2jtsff-1741990201421 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:10:02.274309+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=523bf161-d08c-3a63-76d6-9bc908f248ba fwd="13.109.44.8" dyno=web.2 connect=0ms service=8ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T22:13:04.473549+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005JAQdIAO" host=icc-rest-production.herokuapp.com request_id=xq7wmmv-cd83ze-4k15gd-bb1a6s-1741990383781 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=497ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:13:15.084894+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4c81e44d-ca4e-2167-e559-d04eca062a39 fwd="52.27.27.64" dyno=web.4 connect=0ms service=23ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:13:15.096119+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1942c8eb-aaa5-ec12-b962-21441a39e200 fwd="52.27.27.64" dyno=web.4 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:13:17.414964+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ae0f29b6-e115-eae0-11bb-d149c0b33697 fwd="52.27.27.64" dyno=web.4 connect=0ms service=8ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:13:17.424406+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=575f7ed1-e519-6fd8-ec90-9bbdc9a8b5db fwd="52.27.27.64" dyno=web.4 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:13:18.318693+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=1oki4g-nhix2l-la68sh-bidpqg-1741990397918 fwd="13.110.54.10, 52.27.27.64" dyno=web.5 connect=0ms service=267ms status=200 bytes=482619 protocol=http tls_version=tls1.3 2025-03-14T22:14:01.559446+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=851d839d-bfd5-894f-c353-52b346cf2d0b fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:14:16.473643+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ca1de9f2-9af8-6ae7-6071-5ed2c7d9a45b fwd="52.27.27.64" dyno=web.4 connect=0ms service=24ms status=200 bytes=465 protocol=http tls_version=tls1.3 2025-03-14T22:14:16.481668+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c5c91899-0b9b-671a-8444-4a3fda99c2bc fwd="52.27.27.64" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:14:18.145760+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=so36od-crg8iw-5nifu-4umkqp-1741990457342 fwd="204.14.236.213, 35.161.194.212" dyno=web.1 connect=0ms service=165ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:14:18.730927+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=all" host=icc-rest-production.herokuapp.com request_id=e042e432-422e-887c-d7bc-2c312a2fa665 fwd="52.27.27.64" dyno=web.4 connect=0ms service=134ms status=200 bytes=6936 protocol=http tls_version=tls1.3 2025-03-14T22:14:25.549300+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7euaq8-6umbs-6kdnil-ojlz6-1741990464960 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=478ms status=200 bytes=2339 protocol=http tls_version=tls1.3 2025-03-14T22:14:27.465300+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=05e08eda-03b0-0136-64de-df84748f7f5d fwd="35.85.172.135" dyno=web.1 connect=0ms service=12ms status=200 bytes=445 protocol=http tls_version=tls1.3 2025-03-14T22:14:27.473543+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8ac9ee74-9525-77ce-f126-189fbe10476f fwd="35.85.172.135" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:14:27.528088+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=21cc0013-8da0-6a74-538d-61b808bad65f fwd="35.85.172.135" dyno=web.1 connect=0ms service=52ms status=200 bytes=5534 protocol=http tls_version=tls1.3 2025-03-14T22:14:52.520118+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=2bfa2348-c8cb-29f1-a990-893675f24cc3 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:14:52.650102+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c364b3aa-7055-8ae1-90aa-6847f18eb0cc fwd="35.161.194.212" dyno=web.3 connect=0ms service=23ms status=200 bytes=439 protocol=http tls_version=tls1.3 2025-03-14T22:14:52.656490+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3b3e90e7-f51a-5b50-4c2c-8c01bd75fc0c fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:14:52.717545+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=4bbe2cbe-bc7b-c3ba-be92-4dd262ab12c9 fwd="35.161.194.212" dyno=web.3 connect=0ms service=58ms status=200 bytes=5534 protocol=http tls_version=tls1.3 2025-03-14T22:14:53.111710+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WJNQ31J6A" host=icc-rest-production.herokuapp.com request_id=b55f88ab-d876-f40b-229b-2be7d42380d0 fwd="52.27.27.64" dyno=web.4 connect=0ms service=17ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T22:14:54.005938+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=fo8olq-sjnngh-t1bjde-sknex-1741990493564 fwd="13.110.54.11, 35.85.172.135" dyno=web.5 connect=0ms service=209ms status=200 bytes=3942 protocol=http tls_version=tls1.3 2025-03-14T22:15:45.279807+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9a233cd2-397a-fe7c-1bd7-d21c91792835 fwd="35.85.172.135" dyno=web.5 connect=0ms service=24ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:15:45.288743+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3bd80aeb-3719-f20e-e752-44358d0f3ce1 fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:15:45.769064+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000HaIavYAF" host=icc-rest-production.herokuapp.com request_id=1e39993b-debf-040a-0db7-76ffd55e6637 fwd="35.85.172.135" dyno=web.5 connect=0ms service=477ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:16:00.681565+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6ce47e8e-6d4b-3d83-3ce2-2cd31e97e91f fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:16:06.999366+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d488070f-b64b-60bf-fdd1-36b3467ba2a8 fwd="35.161.194.212" dyno=web.4 connect=0ms service=22ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:16:07.008719+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2b7e960b-f15f-9a01-c60c-b6331ba101a8 fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:00.593446+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=10680d27-3859-7a18-873c-7432fdbdd967 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:20:01.968028+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=8f8185ae-a168-4ed2-884a-8f24c61d61a5 fwd="13.109.44.8" dyno=web.5 connect=0ms service=61ms status=200 bytes=1472 protocol=http tls_version=tls1.3 2025-03-14T22:20:12.762822+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/a54dc204-f63b-436a-8a3e-451fa19e11a4?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=9jtgkf-rylhjs-9dzsxb-lv7f78-1741990812165 fwd="13.110.54.11, 52.27.27.64" dyno=web.2 connect=0ms service=166ms status=200 bytes=1830 protocol=http tls_version=tls1.3 2025-03-14T22:20:20.815911+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=219a9636-2562-22e8-991b-6644967140ec fwd="35.85.172.135" dyno=web.3 connect=0ms service=9ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:20:20.824493+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=58c5921b-20a4-3bce-c53a-1e91686fff13 fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:20.873510+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=2243ba5c-f0e0-d636-a17e-a7d9e5011cb0 fwd="35.85.172.135" dyno=web.3 connect=0ms service=46ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:20.896180+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=e901a492-bc94-2745-75e7-2d268597a448 fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:20:20.904559+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=fc31a439-1ad9-5e05-6dce-3dc8f9a90331 fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:20.955753+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=5b3fac26-9cb3-deb5-99de-a9aad5faad74 fwd="35.85.172.135" dyno=web.3 connect=0ms service=48ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.115854+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7d552e86-2667-e2eb-e886-a34340c37191 fwd="35.161.194.212" dyno=web.3 connect=0ms service=7ms status=200 bytes=414 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.121545+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ca881935-8617-4eb0-acf3-51eab0e63968 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.138032+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=32539f98-425e-0c0d-71e5-9de43cb47725 fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=402 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.144393+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f619f022-699d-940a-d42b-83609aac16b8 fwd="35.85.172.135" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.189508+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=963bec4f-049e-f4f7-ed58-8d2a698e624a fwd="35.161.194.212" dyno=web.3 connect=0ms service=65ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.216703+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=84b57436-d89e-afd2-251a-274bd9980afe fwd="35.85.172.135" dyno=web.3 connect=0ms service=69ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:23.837901+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=22218b24-0ab2-0cdc-0c30-7c1249970b2a fwd="35.85.172.135" dyno=web.3 connect=0ms service=9ms status=200 bytes=445 protocol=http tls_version=tls1.3 2025-03-14T22:20:23.845946+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=386c7030-d146-e9f9-db0e-7f04bc3b6a18 fwd="35.85.172.135" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:23.895808+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=94eef68b-e389-7d9f-1460-3266f615380b fwd="35.85.172.135" dyno=web.3 connect=0ms service=47ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:24:23.083266+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=l2yax8a-2to3es-awmc5a-i1ywj-1741991062602 fwd="104.161.246.4, 35.161.194.212" dyno=web.4 connect=0ms service=275ms status=200 bytes=481836 protocol=http tls_version=tls1.3 2025-03-14T22:25:01.720397+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=d10fc744-f9b7-b768-4400-d7c0c3277cb2 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1382 protocol=http tls_version=tls1.3 2025-03-14T22:26:20.169381+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=410cqs-guu5i-bcrngn-qzt28u-1741991180025 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:00.514360+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=01419ab6-893d-8758-eaad-565e3e80c684 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.087390+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5df60359-3ee5-b275-c30d-62a2d30e5b03 fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=460 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.092728+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=27b804b7-043e-a57b-64cf-6fa6e305a5cf fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.154224+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=bb8661f2-490e-6d04-2030-366ed6459586 fwd="52.27.27.64" dyno=web.2 connect=0ms service=60ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.188844+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=219a2762-b33d-9885-bcf9-dce01b8c667d fwd="52.27.27.64" dyno=web.2 connect=0ms service=7ms status=200 bytes=457 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.193162+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9fecd852-9d09-644c-837e-57cea45dc924 fwd="52.27.27.64" dyno=web.2 connect=0ms service=2ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.238910+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=cd2b40a1-5f6f-e50b-605f-84f4d76174dc fwd="52.27.27.64" dyno=web.2 connect=0ms service=44ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.870539+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=37b858e0-477c-ddcb-515a-74c6e0059a5c fwd="35.85.172.135" dyno=web.5 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.870492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=a079021c-259d-6aeb-67e2-a93eba29fc38 fwd="35.85.172.135" dyno=web.3 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.888225+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=7bfef8e1-9288-ce13-d470-8f85c149a406 fwd="35.161.194.212" dyno=web.3 connect=0ms service=25ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:43.999928+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c9a22aee-c1ec-3b32-9dc8-6f612a6c43cb fwd="35.161.194.212" dyno=web.3 connect=0ms service=12ms status=200 bytes=458 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.006463+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4ba27f28-5493-220d-b5b5-47b35c94bd0c fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.065346+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=cbcde655-ee69-ca10-3061-467ab0e8f0f7 fwd="35.161.194.212" dyno=web.3 connect=0ms service=55ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.171138+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=0b7a1c32-fcd3-e380-4f42-0beec62c56ad fwd="35.85.172.135" dyno=web.4 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.811589+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=4724e79b-cf8f-938b-e59e-1042033e9101 fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.896088+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=10214270-e7ef-f144-2936-2ac1c7721a26 fwd="52.27.27.64" dyno=web.2 connect=0ms service=8ms status=200 bytes=466 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.900435+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4f42cb24-de9e-f7d4-9f56-e5f866d10562 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.946184+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=6c19ea81-416b-d6e0-64a7-4b513a0e3b57 fwd="52.27.27.64" dyno=web.2 connect=0ms service=43ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:45.029226+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=60026c1f-7872-5653-56f0-f38b6f78ff72 fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=200 bytes=464 protocol=http tls_version=tls1.3 2025-03-14T22:28:45.034528+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2d4ff7cd-fe5d-9605-397a-8b9fd66d42e5 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.706687+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=74fdf9bd-497a-bc71-c9ef-e4d61049adde fwd="35.161.194.212" dyno=web.1 connect=0ms service=10ms status=200 bytes=467 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.712965+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=169ae224-c2b8-a831-13b0-f96f55c05e35 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.770982+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=87ca238a-c67a-fc98-d2f4-00255505af66 fwd="35.161.194.212" dyno=web.1 connect=0ms service=55ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.810255+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c2325a2b-0390-647f-cdaf-93329e85dd3f fwd="35.161.194.212" dyno=web.1 connect=0ms service=9ms status=200 bytes=468 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.817237+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=13bcbacf-df65-279c-27a6-1014a6ab6e05 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.872073+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=f44618cb-922c-7486-cb7e-ad1639653f92 fwd="35.161.194.212" dyno=web.1 connect=0ms service=52ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.945140+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=31437995-055c-7c53-2885-f9a1f7c53dc0 fwd="35.161.194.212" dyno=web.1 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:45.040220+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=403644c0-4b93-e901-5873-cf8b6912c7af fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:46.031539+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=db8c92d0-9e78-6e10-d1ec-fca8a40a1428 fwd="35.85.172.135" dyno=web.3 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:46.097657+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=9354e3e7-6cbf-5264-8094-1cf1567ce8d1 fwd="35.161.194.212" dyno=web.3 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:46.848163+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=eeb97571-f03f-aaef-1abe-561bf14a51a0 fwd="52.27.27.64" dyno=web.2 connect=0ms service=50ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.000146+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=15937ed3-d97e-0a4d-3f34-607a47274b27 fwd="52.27.27.64" dyno=web.2 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:46.975663+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=f9c7fb21-14cc-b608-36ee-cef7bcfa3513 fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:46.985785+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ca23fa15-1703-f512-e8b8-89aed1607419 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=490 protocol=http tls_version=tls1.3 2025-03-14T22:28:46.991838+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=37859bc6-e715-f5a3-18c8-f84c5a062c65 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.046794+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=31b2041c-b790-87c6-ed2c-8cc69ceb2db3 fwd="35.161.194.212" dyno=web.1 connect=0ms service=52ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.133216+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=487da729-e75b-5266-f667-477fd96b989b fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.207188+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=8a8bb413-22d8-e463-9ac5-646c623df1ee fwd="35.161.194.212" dyno=web.1 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.379723+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=46cb5d7b-166a-dbc9-1314-d556c7253c32 fwd="35.85.172.135" dyno=web.3 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.473006+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8434fd40-c082-65a8-ecb3-1cbfc7a4a2c7 fwd="35.85.172.135" dyno=web.3 connect=0ms service=10ms status=200 bytes=479 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.479989+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=45df3468-9d0b-8d23-7750-b2539d75a57a fwd="35.85.172.135" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.531628+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=94844435-1b04-256e-dd99-ac772e57efc3 fwd="35.85.172.135" dyno=web.3 connect=0ms service=48ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.481545+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0f93569b-0d32-5693-3d57-8f836d17e778 fwd="35.85.172.135" dyno=web.4 connect=0ms service=8ms status=200 bytes=456 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.487251+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=52b9038c-4d71-459a-1161-799864977351 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.542068+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=26366049-8d4f-7011-5c2b-b88fd9278c9b fwd="35.85.172.135" dyno=web.4 connect=0ms service=53ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.702840+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=20ad1c22-ecda-4c3e-08a4-8e9e10cc763d fwd="35.85.172.135" dyno=web.4 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.726365+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=1b8b5720-9baf-ee8f-31ec-db28315e1956 fwd="35.85.172.135" dyno=web.4 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.781420+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=38de9f54-c750-753e-679c-73a83c086693 fwd="35.161.194.212" dyno=web.1 connect=0ms service=6ms status=200 bytes=465 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.787628+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=706e57fc-a662-3731-7a4f-170c637506ce fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.842174+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=416c1c0b-f036-c6ae-b1ba-07a6f0fdb22b fwd="35.161.194.212" dyno=web.1 connect=0ms service=52ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:47.985158+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=fae50ee2-809f-3c4b-8c82-f9de1e96e0f7 fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:48.661238+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4e8e3347-73e7-e81e-38c4-e9cdd1bf0310 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=478 protocol=http tls_version=tls1.3 2025-03-14T22:28:48.665476+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=46ac0bd6-4a43-3531-b959-f70674e719bc fwd="52.27.27.64" dyno=web.2 connect=0ms service=2ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:48.709561+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=10221ede-ab53-aedb-b6c7-a38e8be77afa fwd="52.27.27.64" dyno=web.2 connect=0ms service=42ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:48.872084+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=3f7b6c9b-eeae-5a2a-feab-8b51ae8114b3 fwd="52.27.27.64" dyno=web.2 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:49.127607+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=58cf68c6-a2b1-3a45-4b1d-cf60b1ad2aff fwd="35.161.194.212" dyno=web.1 connect=0ms service=56ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:49.161523+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4ed6639a-ba99-119c-574a-5e72b1425fd9 fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=200 bytes=451 protocol=http tls_version=tls1.3 2025-03-14T22:28:49.167964+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7a3d12fa-baf2-7b84-4cc7-d4cc66f4ce07 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:49.227212+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=cd59f627-1e5a-7293-30af-ffb54c676302 fwd="35.161.194.212" dyno=web.1 connect=0ms service=57ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:49.284096+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=1035e9ae-0cec-206c-2e20-9f92eb506e1a fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:49.388312+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=09cd957c-0523-ae1b-5fd9-804fb5b69f19 fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.289515+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5e12662b-7a5d-80c7-638c-616c00582a5f fwd="35.85.172.135" dyno=web.4 connect=0ms service=9ms status=200 bytes=471 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.294983+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6a1c69f9-f526-98df-fdcc-cf27b093c3c1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.347508+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=10aed313-132a-1d63-592f-d66275c5371e fwd="35.85.172.135" dyno=web.4 connect=0ms service=50ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.508205+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=9820c126-70f8-58f4-80e5-257342cecef7 fwd="35.85.172.135" dyno=web.4 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.533313+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b06a7f1d-9f1c-0d84-dbd0-92929baebeca fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=448 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.538976+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=fdd4d2b7-1eb9-3598-92bf-14854af6e0b2 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.323947+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=b39bd558-8489-0b3d-fe49-30ba08666b78 fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.376448+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=1b38937b-cb7d-3e05-1a1f-5636fa50b26b fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.367174+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=44301fd2-7782-514b-2de8-a6365f9973d6 fwd="35.161.194.212" dyno=web.1 connect=0ms service=10ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.373231+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=04647250-35fc-5d99-1238-94dad29a7553 fwd="35.161.194.212" dyno=web.1 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.426865+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=d7bf77e1-8e75-692f-ad18-2d29090df35d fwd="35.161.194.212" dyno=web.1 connect=0ms service=51ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.576043+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=6b218ba3-b212-de2e-08a2-c95df0fbbd47 fwd="35.161.194.212" dyno=web.1 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.621077+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=23c70db4-bc4b-5532-36a2-a6da316e853c fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.679907+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=1c760c9b-4716-10ea-9a2c-ca293a3c1cd4 fwd="35.85.172.135" dyno=web.4 connect=0ms service=57ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.779498+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=68f4ca3e-fd32-7822-42b9-44505ea90af0 fwd="35.85.172.135" dyno=web.4 connect=0ms service=9ms status=200 bytes=428 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.785865+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=74ef5786-4d25-3040-04e8-77b1507372e1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.835895+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=e01528aa-0c7d-8618-1d5f-c56b0334bc7f fwd="35.85.172.135" dyno=web.4 connect=0ms service=48ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.638715+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b4624b93-853d-6402-311c-fb4c75b0790e fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=200 bytes=468 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.645064+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=461be6af-b099-3feb-e0b9-2ba5364bf7f2 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.704754+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=3d71fda4-5ae9-cec1-418f-164cccffe89e fwd="35.161.194.212" dyno=web.1 connect=0ms service=57ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:51.862843+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=42d9d38c-0ae4-206d-9a80-0e0913033a68 fwd="35.161.194.212" dyno=web.1 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:52.100882+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=3f1d682e-ee3c-bf49-9cbd-d635592c963b fwd="35.85.172.135" dyno=web.5 connect=0ms service=54ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:52.270940+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=068d906c-1c6a-7d24-06aa-a500d56031b0 fwd="35.85.172.135" dyno=web.5 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:52.463748+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=353461ca-6926-45dc-c88d-34eb28dd7bb3 fwd="52.27.27.64" dyno=web.2 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:52.468749+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=74ace8fc-ffcd-a1ed-7fd7-859c78ae2006 fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:52.649706+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a4b657e6-3887-33af-8fd4-d0cd5e54f1a2 fwd="52.27.27.64" dyno=web.2 connect=0ms service=7ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T22:28:52.653602+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f159235f-de84-9efc-1da6-ea801fd87a46 fwd="52.27.27.64" dyno=web.2 connect=0ms service=2ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:52.697851+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=51141a37-d498-3206-3482-1a56ac033be8 fwd="52.27.27.64" dyno=web.2 connect=0ms service=42ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:52.493337+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=f1f7eb16-9a77-0324-e1dd-31185371f975 fwd="35.161.194.212" dyno=web.3 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:53.415416+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=9f159720-a7ec-e1db-4ef7-936f4cd654bc fwd="35.161.194.212" dyno=web.1 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:53.759670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8fd75d14-d8a3-1c50-a0f1-9b9e4db68abb fwd="35.161.194.212" dyno=web.3 connect=0ms service=5ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T22:28:53.765779+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ea24aa98-4441-9527-4de0-77021a24b6fd fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:53.817236+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=d4645438-6295-3bf6-8547-5f895a9f0ac6 fwd="35.161.194.212" dyno=web.3 connect=0ms service=49ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:53.973090+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=1ecbb24f-be8e-eb0a-62ae-f08da175c789 fwd="35.161.194.212" dyno=web.3 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.312113+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=f1db1420-9b85-4020-45b2-b1bf46af1afa fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.532334+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b5810c14-b69b-8880-3faa-7b45595c06de fwd="52.27.27.64" dyno=web.2 connect=0ms service=7ms status=200 bytes=498 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.536595+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=fc5c50c4-e1ee-d818-4c9e-3941e91d9dcf fwd="52.27.27.64" dyno=web.2 connect=0ms service=2ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.663520+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=518423e1-457f-5f43-9529-83b128775f21 fwd="35.85.172.135" dyno=web.5 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.816625+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=2d937dcb-1f6f-e710-b367-f31ccf8cbc35 fwd="35.85.172.135" dyno=web.4 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:55.845200+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=8381ae40-c415-8cfd-da04-415d6cd9cf33 fwd="52.27.27.64" dyno=web.2 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:55.986079+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c61732ce-b2c5-382e-827f-b3ef27d9e1c1 fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T22:28:55.992126+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=649f0966-aa36-0891-1f20-fa57d94444a7 fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.039428+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=2d977c4d-704d-3264-e4dc-5c6b72da3ac9 fwd="52.27.27.64" dyno=web.2 connect=0ms service=45ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.221057+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3f0a2b8d-a0b9-c6d1-c0ba-240123caa16d fwd="35.161.194.212" dyno=web.1 connect=0ms service=12ms status=200 bytes=465 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.227893+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=72508529-9633-6473-9dba-aa73eb176cd7 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.289508+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=511f57e4-e184-0c9c-2a17-65417bfe6781 fwd="35.161.194.212" dyno=web.1 connect=0ms service=59ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.315080+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=0c6272e2-2a5d-612f-3b10-7397a7fc31d3 fwd="35.161.194.212" dyno=web.1 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.395131+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=ad43c726-760d-2167-094e-b3d80ac6b321 fwd="35.161.194.212" dyno=web.1 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.432624+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=2f686a9c-ba93-15cd-61a3-65551c0f2f79 fwd="35.161.194.212" dyno=web.1 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.794231+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=69032d29-4c26-c7c5-5338-65cacce33ca4 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.844239+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=8df378e9-b25b-a1f5-8e71-9e27c3f06d40 fwd="35.85.172.135" dyno=web.4 connect=0ms service=48ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.912985+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=7e02d40e-80d6-f87f-c54e-9728cf3664ee fwd="35.85.172.135" dyno=web.4 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.996403+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=86045b8c-70f0-8c8e-f19e-553a567db38b fwd="35.85.172.135" dyno=web.4 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:56.976943+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=6fa1d7d0-4c0b-c63c-d827-3d1749262a1d fwd="35.161.194.212" dyno=web.3 connect=0ms service=15ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.083778+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4f8d9e91-5b78-2e0f-1cd1-fa159aeb247a fwd="35.161.194.212" dyno=web.3 connect=0ms service=6ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.091351+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=5c028c19-f78a-bcc4-4c67-4e58302e7d65 fwd="35.161.194.212" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.142164+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=18a8aef3-e7e6-6b7b-a685-affbe578379b fwd="35.161.194.212" dyno=web.3 connect=0ms service=48ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.576878+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=671b380b-82d3-71fe-fd6c-54cbcbb21ce1 fwd="52.27.27.64" dyno=web.2 connect=0ms service=43ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.730709+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=1f0c8029-5b8c-1eda-fa04-4cb0f097ede7 fwd="52.27.27.64" dyno=web.2 connect=0ms service=9ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:58.961769+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=fce6d7ca-61ec-1428-bb9f-db404a3488f3 fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:29:11.557228+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=edxs4a-7qcqee-kveaec-b4cd5h-1741991351037 fwd="13.110.54.11, 35.85.172.135" dyno=web.4 connect=0ms service=201ms status=200 bytes=1756 protocol=http tls_version=tls1.3 2025-03-14T22:29:11.654220+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=2g2a0q-9p4uzb-578vsf-m4w3tp-1741991351048 fwd="13.110.54.10, 35.161.194.212" dyno=web.4 connect=0ms service=217ms status=200 bytes=1756 protocol=http tls_version=tls1.3 2025-03-14T22:29:11.738127+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=cv6dnp-lb23aa-md4cjm-37m43e-1741991351024 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=223ms status=200 bytes=1756 protocol=http tls_version=tls1.3 2025-03-14T22:29:12.062867+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=sja7e-gsl8fi-gxmat-ka9gh-1741991350886 fwd="204.14.236.210, 35.85.172.135" dyno=web.5 connect=0ms service=140ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:29:12.062697+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=1fi1kt-5quxj-7rwxon-dxyi0g-1741991351029 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=133ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:29:21.291986+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=kuzbsw-xjwa0b-qirzq-br3mg6-1741991361226 fwd="204.14.236.213, 35.161.194.212" dyno=web.3 connect=0ms service=9ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:29:23.842977+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03NM0MKSNQ" host=icc-rest-production.herokuapp.com request_id=8b704ffc-9818-2ad0-e37f-19fd097b5505 fwd="35.85.172.135" dyno=web.1 connect=0ms service=3ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T22:29:24.605337+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8" host=icc-rest-production.herokuapp.com request_id=28dcbf97-8f66-c316-c00c-2b018482ee32 fwd="13.109.44.8" dyno=web.4 connect=0ms service=13ms status=200 bytes=1242 protocol=http tls_version=tls1.3 2025-03-14T22:29:49.119994+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ea4c640a-ef8a-4915-0b0b-a7f6de8b0158 fwd="35.85.172.135" dyno=web.2 connect=0ms service=12ms status=200 bytes=479 protocol=http tls_version=tls1.3 2025-03-14T22:29:49.128086+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1d177670-1ec7-9c41-7c05-fee6a21fdf64 fwd="35.85.172.135" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:29:49.181474+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=5a05d3e7-5f4c-c791-10ed-2d8c7762565e fwd="35.85.172.135" dyno=web.2 connect=0ms service=50ms status=200 bytes=5810 protocol=http tls_version=tls1.3 2025-03-14T22:29:49.186639+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=bed41e3d-9010-201e-c0d9-3c62336ec08c fwd="35.85.172.135" dyno=web.2 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:29:57.120282+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/pages" host=icc-rest-production.herokuapp.com request_id=fc1cfe08-1fec-d49d-5dfb-123bdd1a8922 fwd="35.85.172.135" dyno=web.3 connect=0ms service=181ms status=202 bytes=632 protocol=http tls_version=tls1.3 2025-03-14T22:29:57.488257+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=gxr80v-r26m2p-o8e2p-p4g8eb-1741991397122 fwd="13.110.54.11, 35.85.172.135" dyno=web.1 connect=0ms service=247ms status=200 bytes=4127 protocol=http tls_version=tls1.3 2025-03-14T22:29:57.575652+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ydlwkp-7me9lc-zgxeim-j2subm-1741991397120 fwd="204.14.236.211, 52.27.27.64" dyno=web.1 connect=0ms service=285ms status=200 bytes=4127 protocol=http tls_version=tls1.3 2025-03-14T22:29:57.556229+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=kx5l3s-c7psds-p2se1-d63ckc-1741991397115 fwd="13.110.54.15, 52.27.27.64" dyno=web.5 connect=0ms service=268ms status=200 bytes=4127 protocol=http tls_version=tls1.3 2025-03-14T22:30:04.972218+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ee07cd05-e05d-6443-5ac8-90cf6ad84cd8 fwd="52.27.27.64" dyno=web.4 connect=0ms service=8ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T22:30:04.977037+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=126f8744-1601-8098-2bff-bdc415a3fb8a fwd="52.27.27.64" dyno=web.4 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:30:05.029561+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=73de6538-7c90-87bb-ab2e-cbda9053a250 fwd="52.27.27.64" dyno=web.4 connect=0ms service=51ms status=200 bytes=7348 protocol=http tls_version=tls1.3 2025-03-14T22:30:05.189805+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/comms/latest" host=icc-rest-production.herokuapp.com request_id=0a73631a-2ba7-2fbe-9530-95a35108cf96 fwd="52.27.27.64" dyno=web.4 connect=0ms service=11ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:30:24.217381+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A30%3A20.706736236Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=95566970-3411-3d48-8a4b-672b048d2013 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=11230 protocol=http tls_version=tls1.3 2025-03-14T22:30:34.906040+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=k7yd4-vi41s-udbljp-oz4s0e-1741991434520 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=177ms status=200 bytes=4154 protocol=http tls_version=tls1.3 2025-03-14T22:31:33.990045+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000007E8JRYA0" host=icc-rest-production.herokuapp.com request_id=1fvx3m-mcbchl-bkvdg-wrysh-1741991493485 fwd="13.110.54.10, 35.85.172.135" dyno=web.5 connect=0ms service=410ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:32:00.281169+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=7f5a7w-379e79-ps34gb-rglhy-1741991519609 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=467ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:33:41.695190+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=ns0v6t-kj9j5o-p3nwxg-2buigf-1741991621006 fwd="104.161.246.4, 52.27.27.64" dyno=web.1 connect=0ms service=487ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:34:49.323507+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5i0cqd-pvuk9-4akw3l-vx5wb2-1741991689214 fwd="13.110.54.13, 35.161.194.212" dyno=web.3 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:34:49.864512+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=peg2m7-nm56h-np11s-wxp6whn-1741991689358 fwd="13.110.54.13, 35.85.172.135" dyno=web.3 connect=0ms service=295ms status=200 bytes=482049 protocol=http tls_version=tls1.3 2025-03-14T22:35:52.921191+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=055bfb30-b76b-6a3c-dba6-7e793131111c fwd="35.161.194.212" dyno=web.5 connect=0ms service=27ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:35:52.928834+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0660d3d9-08d6-70ce-ce47-670c0d54041d fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:36:00.507000+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5740a08a-02f7-7139-0b52-51e2c4313f8f fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:37:51.033949+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=40129e65-3060-1d0b-6aae-5130ca675934 fwd="52.27.27.64" dyno=web.1 connect=0ms service=22ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T22:37:51.041197+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8902fed6-5077-66c4-8fb4-c8a107e3ab19 fwd="52.27.27.64" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:37:51.109191+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=36334d78-ea88-9113-f003-2c4645b71c16 fwd="52.27.27.64" dyno=web.1 connect=0ms service=65ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:37:51.116374+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=5e1b8ab4-ebf0-95d0-bf62-8cf313d62c01 fwd="52.27.27.64" dyno=web.1 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:39:42.428533+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=hyv8wn-mfnr0d-qw3bai-47sds-1741991980882 fwd="13.110.54.10, 35.85.172.135" dyno=web.1 connect=0ms service=203ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:39:42.496802+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=s16xo-q34zih-04e86r-4o47n-1741991980951 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=199ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:39:42.697388+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=sfpxc-jgq7-yrde2-oyjwxc-1741991980892 fwd="13.110.54.10, 35.85.172.135" dyno=web.2 connect=0ms service=163ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:39:43.000129+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=20d5ul-0g7lag-4ygn7g-8ckc0g-1741991980952 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=172ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:39:52.798969+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03NM0MKSNQ" host=icc-rest-production.herokuapp.com request_id=ddad8002-8339-6441-6a2b-64e507c2c40f fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T22:40:12.838306+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=xz3wk-mv5gs3-9ein2g-v37bo4-1741992012432 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=191ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:40:13.236780+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=laxbuk-ftfia-9pyey-psljii-1741992012434 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:40:51.622128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=ef5408b4-9132-6017-1588-cdb7a6471550 fwd="52.27.27.64" dyno=web.1 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:40:51.759583+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9aeb193f-112b-06a2-9ea5-5136b1ff70b5 fwd="52.27.27.64" dyno=web.1 connect=0ms service=25ms status=200 bytes=479 protocol=http tls_version=tls1.3 2025-03-14T22:40:51.765695+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=78d21835-41db-fe18-f59f-32c232b10a91 fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:40:51.831281+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=e8d6aa1c-d34e-c069-b1c2-90dd7104c435 fwd="52.27.27.64" dyno=web.1 connect=0ms service=63ms status=200 bytes=5585 protocol=http tls_version=tls1.3 2025-03-14T22:40:54.474806+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=pjzb6-n538b-210jz3-hwjzb-1741992052205 fwd="13.110.54.10, 35.161.194.212" dyno=web.1 connect=0ms service=138ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:40:59.327250+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b4ea7e2a-8dad-1e9e-18da-a27ef8ed14a0 fwd="35.161.194.212" dyno=web.2 connect=0ms service=12ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T22:40:59.333275+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c8decdfb-5336-1fe3-063f-93d41b183476 fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:40:59.439050+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=d0dd243b-4c3c-0d2f-846a-4398205d0157 fwd="35.161.194.212" dyno=web.2 connect=0ms service=103ms status=200 bytes=7008 protocol=http tls_version=tls1.3 2025-03-14T22:41:44.694096+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=73ccb20f-1a21-9ac5-a12c-bc214c3e4949 fwd="35.161.194.212" dyno=web.3 connect=0ms service=27ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T22:41:44.703499+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1f55f926-0027-22ed-979b-145fabbc102e fwd="35.161.194.212" dyno=web.3 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:41:44.775840+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=dba90be9-60af-aa13-f6ea-a48f7e056477 fwd="35.161.194.212" dyno=web.3 connect=0ms service=70ms status=200 bytes=7008 protocol=http tls_version=tls1.3 2025-03-14T22:41:45.116489+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/latest" host=icc-rest-production.herokuapp.com request_id=72bb7e30-7866-d6f1-c070-6aad3ebe0d62 fwd="35.161.194.212" dyno=web.3 connect=0ms service=14ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:42:00.647632+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=daac0d82-8320-fa29-a18a-3d078cdb4172 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:42:56.173806+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=173c1f64-e3f6-4a42-bc6e-8b62845203cd fwd="35.85.172.135" dyno=web.5 connect=0ms service=28ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-14T22:42:56.182318+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=10d62313-9a07-7800-6097-b9ad4e7885a8 fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:42:56.248455+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=0af00592-cfea-8e5b-20cb-1939d911842c fwd="35.85.172.135" dyno=web.5 connect=0ms service=64ms status=200 bytes=7008 protocol=http tls_version=tls1.3 2025-03-14T22:43:49.439307+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=50ab3871-7817-fcfc-a994-967c64182069 fwd="52.27.27.64" dyno=web.4 connect=0ms service=25ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T22:43:49.445205+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e7fb3a60-6d2a-c24a-5802-6a510614519c fwd="52.27.27.64" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:43:49.551211+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=4133f29a-a584-cfb5-7fe9-2b2fc2e7851f fwd="52.27.27.64" dyno=web.4 connect=0ms service=104ms status=200 bytes=7348 protocol=http tls_version=tls1.3 2025-03-14T22:43:49.555751+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=65ddf157-7415-0be5-f186-52096dbbba3d fwd="52.27.27.64" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:43:50.506455+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2/config" host=icc-rest-production.herokuapp.com request_id=3892a70b-4c29-b411-bf96-605d3cb2e9a6 fwd="52.27.27.64" dyno=web.5 connect=0ms service=413ms status=200 bytes=3300 protocol=http tls_version=tls1.3 2025-03-14T22:44:35.341047+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/comms/" host=icc-rest-production.herokuapp.com request_id=eb73ec7d-aec7-cbb3-c4be-79fe4edf43e9 fwd="52.27.27.64" dyno=web.4 connect=0ms service=320ms status=201 bytes=2484 protocol=http tls_version=tls1.3 2025-03-14T22:44:36.269051+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=1pesnu-x7vbl-e0p2bq-o8l9bw-1741992275246 fwd="204.14.236.210, 35.161.194.212" dyno=web.3 connect=0ms service=157ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:44:36.563276+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6lc2xk-iz10zl-6hedvk-3ew1ej-1741992275247 fwd="204.14.236.210, 35.161.194.212" dyno=web.2 connect=0ms service=143ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:44:46.137006+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=02ordb-l1v42-7j462u-45u3nl-1741992285751 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=283ms status=200 bytes=482109 protocol=http tls_version=tls1.3 2025-03-14T22:45:07.887742+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=bfd11553-a3ac-db6e-d76f-30084d8e0dc2 fwd="52.27.27.64" dyno=web.1 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:45:08.004356+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=794ebc9c-fe97-a44b-8a25-8606cb812ece fwd="52.27.27.64" dyno=web.1 connect=0ms service=25ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T22:45:08.011006+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=50105c7a-1606-aed4-943e-810a813da9d6 fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:45:08.030668+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cape" host=icc-rest-production.herokuapp.com request_id=b8e8387b-d2c4-7abd-4088-064de5abb13b fwd="52.27.27.64" dyno=web.1 connect=0ms service=17ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T22:45:11.254139+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/pages" host=icc-rest-production.herokuapp.com request_id=7100711c-7a23-44d9-1387-e6a0368ef3a2 fwd="35.85.172.135" dyno=web.2 connect=0ms service=183ms status=202 bytes=632 protocol=http tls_version=tls1.3 2025-03-14T22:45:11.670962+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=xhqjfb-g4g0xh-dvdy3j-qgf9ub-1741992311278 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=256ms status=200 bytes=5892 protocol=http tls_version=tls1.3 2025-03-14T22:45:11.933920+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=oih1p-45y8w6-frovz-q973it-1741992311164 fwd="204.14.236.210, 35.161.194.212" dyno=web.5 connect=0ms service=184ms status=200 bytes=5932 protocol=http tls_version=tls1.3 2025-03-14T22:46:02.399397+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1bf75528-c1ff-269a-8989-24e32329c629 fwd="35.161.194.212" dyno=web.1 connect=0ms service=24ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T22:46:02.408200+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=81e19264-22e3-0013-1bd8-536835d1b416 fwd="35.161.194.212" dyno=web.1 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:46:02.488683+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=3b3637c3-2f91-e22d-63ba-89a08c72cb0a fwd="35.161.194.212" dyno=web.1 connect=0ms service=78ms status=200 bytes=11360 protocol=http tls_version=tls1.3 2025-03-14T22:46:02.729900+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/comms/latest" host=icc-rest-production.herokuapp.com request_id=f664e73f-7e92-6814-4dc8-ac90df0682eb fwd="35.161.194.212" dyno=web.1 connect=0ms service=26ms status=200 bytes=2500 protocol=http tls_version=tls1.3 2025-03-14T22:47:57.866617+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=a4cb0dca-102f-97e7-bb03-7725432ffe63 fwd="13.109.44.8" dyno=web.3 connect=0ms service=260ms status=200 bytes=147540 protocol=http tls_version=tls1.3 2025-03-14T22:48:00.984432+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1c63627f-e523-b30e-28a5-9f67a0b61ef9 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:48:55.371375+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=qabsd7-gh1grb-txpz8b-xhnxvi-1741992535159 fwd="13.110.54.13, 35.85.172.135" dyno=web.2 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:48:55.494126+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3f6g4j-gf015-4bm2d-85r9i6-1741992535280 fwd="13.110.54.13, 35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=444 protocol=http tls_version=tls1.3 2025-03-14T22:48:55.908641+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=a82vd-7304gt-zbnplp-t3qsyo-1741992535426 fwd="13.110.54.13, 35.85.172.135" dyno=web.4 connect=0ms service=298ms status=200 bytes=482109 protocol=http tls_version=tls1.3 2025-03-14T22:54:47.634125+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=b172fecc-90fc-dfb1-7801-15c1c4af8ac8 fwd="13.109.44.8" dyno=web.3 connect=0ms service=253ms status=200 bytes=147540 protocol=http tls_version=tls1.3 2025-03-14T22:54:49.042894+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/comms/internal" host=icc-rest-production.herokuapp.com request_id=b185a58a-e641-e7c7-693c-9a026b62c513 fwd="13.109.44.8" dyno=web.4 connect=0ms service=27ms status=200 bytes=1080 protocol=http tls_version=tls1.3 2025-03-14T22:55:56.785165+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users?name=Mura" host=icc-rest-production.herokuapp.com request_id=2lna4-hqlh69-eegd3-7w53u-1741992956422 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=68ms status=200 bytes=1427 protocol=http tls_version=tls1.3 2025-03-14T22:56:02.493417+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=v9l3j-dlu2m-7lzt2m-sakrf9-1741992961945 fwd="13.110.54.14, 35.161.194.212" dyno=web.4 connect=0ms service=160ms status=200 bytes=4771 protocol=http tls_version=tls1.3 2025-03-14T22:56:03.251991+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=prjqqs4-hd7rjk-kso6bq-wtw05-1741992962184 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=187ms status=200 bytes=4771 protocol=http tls_version=tls1.3 2025-03-14T22:56:04.255269+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7imwxc-5u872i-bnttms-rj85r2-1741992962187 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=130ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:57:20.890563+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/recipients" host=icc-rest-production.herokuapp.com request_id=3xk7w9-53ckvd-cykc4y7-zj9om8-1741993039891 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=738ms status=200 bytes=253 protocol=http tls_version=tls1.3 2025-03-14T22:58:19.835431+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=4piw84-pjxh2w-qb4ipf-rs4ovh-1741993098549 fwd="13.110.54.10, 52.27.27.64" dyno=web.5 connect=0ms service=150ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:58:20.437277+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=9yzbcn-qtpf-3ve6ix-j7kqkp-1741993098575 fwd="13.110.54.10, 52.27.27.64" dyno=web.1 connect=0ms service=151ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:58:48.193956+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/latest" host=icc-rest-production.herokuapp.com request_id=3cf9fcf4-4a6f-4e7e-e064-480b83c1ae5e fwd="35.161.194.212" dyno=web.5 connect=0ms service=25ms status=200 bytes=2728 protocol=http tls_version=tls1.3 2025-03-14T22:58:55.306255+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8218k-yv1lk-fuuwf8-acqwbu-1741993134912 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=169ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:00:21.777273+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2kf53-svg8sa-jmkr57-5sy7fe-1741993221214 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=34ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:00:23.056156+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=nmgbf-a79doc-ork79m-kn9dn-1741993222309 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:02:40.591387+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A02%3A37.108266236Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ff8e0fa1-a961-f91f-77cd-c5a4da5ae4be fwd="54.236.114.244" dyno=web.4 connect=0ms service=40ms status=200 bytes=11635 protocol=http tls_version=tls1.3 2025-03-14T23:03:39.722012+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A03%3A39.633362351Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e082b27a-1978-64a2-9763-98d858b717a4 fwd="54.236.114.244" dyno=web.4 connect=0ms service=58ms status=200 bytes=11635 protocol=http tls_version=tls1.3 2025-03-14T23:05:01.830314+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=06ac4ead-d719-b889-73a0-728ae668f9c7 fwd="13.109.44.8" dyno=web.1 connect=0ms service=58ms status=200 bytes=1523 protocol=http tls_version=tls1.3 2025-03-14T23:05:02.106720+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=4b8d5ee0-c9e5-29cc-06ab-50e4238a0d3b fwd="13.109.44.8" dyno=web.1 connect=0ms service=11ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T23:06:00.534945+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a4bddc00-3bb9-45af-a552-3b6a03c81648 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:06:53.090610+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A06%3A51.684485008Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=933f29b5-8a66-d047-318d-af2037f02266 fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=11635 protocol=http tls_version=tls1.3 2025-03-14T23:10:01.982204+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=1f6e118e-d04f-13ed-d769-5efae3459caa fwd="13.109.44.8" dyno=web.5 connect=0ms service=61ms status=200 bytes=1523 protocol=http tls_version=tls1.3 2025-03-14T23:10:08.524843+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=qffoqk-e1g9bd-sgys3p-jhrz5-1741993808406 fwd="13.110.54.14, 52.27.27.64" dyno=web.3 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:10:09.342350+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000007K4jNIAS" host=icc-rest-production.herokuapp.com request_id=n0ylbt-sse7ne-n801tp-bm194m-1741993808784 fwd="13.110.54.14, 35.85.172.135" dyno=web.5 connect=0ms service=480ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:10:18.504705+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A10%3A17.106291037Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=df7a97a2-a7d4-34a2-46d8-a57a916d2b0f fwd="54.236.114.244" dyno=web.1 connect=0ms service=41ms status=200 bytes=11635 protocol=http tls_version=tls1.3 2025-03-14T23:15:02.220627+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=51535b5a-6a53-14ed-3785-dfa1017e3877 fwd="13.109.44.8" dyno=web.3 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T23:16:00.571920+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=be3a10c3-3e66-2a3b-5ad0-67e6facca2ae fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:18:00.596200+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=7f89e5ba-daa1-bad2-f333-24b46cc18f65 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:18:36.768257+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=1fr61b-h3it6s-9u5wwe-4fu36-1741994316260 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=283ms status=200 bytes=482251 protocol=http tls_version=tls1.3 2025-03-14T23:18:36.824128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=4cah4d-6dhliw-rx8tbh-532jtk-1741994316260 fwd="104.161.246.4, 52.27.27.64" dyno=web.1 connect=0ms service=313ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:18:37.979074+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=l00tn8-3mw5op-e4empd-v4sdte-1741994317258 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=492ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:23:56.655820+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=355eb5d8-836a-783d-ef4c-d43111a3f101 fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:23:56.801333+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=e6214702-4af5-bf6e-62bc-4fd66f8836bd fwd="52.27.27.64" dyno=web.5 connect=0ms service=26ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T23:23:56.807741+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e0982cab-75db-74db-effe-9e8262db2c59 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:23:56.890577+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=fc1d4834-bb38-ce5b-bc8f-c0d9a166d36c fwd="52.27.27.64" dyno=web.5 connect=0ms service=80ms status=200 bytes=11977 protocol=http tls_version=tls1.3 2025-03-14T23:24:00.520000+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a2eecfaa-b20c-6a0a-2c61-dfa8f776a4db fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:24:01.374369+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/comms/recipients" host=icc-rest-production.herokuapp.com request_id=6a8e3500-af77-a07c-d040-64d763d60744 fwd="35.161.194.212" dyno=web.1 connect=0ms service=1092ms status=200 bytes=396 protocol=http tls_version=tls1.3 2025-03-14T23:24:56.968711+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/comms/" host=icc-rest-production.herokuapp.com request_id=cf2efc79-6bf0-a51b-b561-c06af219a70c fwd="52.27.27.64" dyno=web.3 connect=0ms service=358ms status=201 bytes=2719 protocol=http tls_version=tls1.3 2025-03-14T23:24:57.610629+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=76uu2l-ftrpo-qs8su9-h8ngvt-1741994696879 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=193ms status=200 bytes=7656 protocol=http tls_version=tls1.3 2025-03-14T23:25:01.863565+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=7c55b303-4416-025b-cc81-05acbb561248 fwd="13.109.44.8" dyno=web.4 connect=0ms service=42ms status=200 bytes=1553 protocol=http tls_version=tls1.3 2025-03-14T23:29:10.698227+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=faf9e228-b315-9035-0ce8-e6665989637f fwd="52.27.27.64" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:29:10.829868+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=556d7297-898a-1dc0-2f04-d4c89747358a fwd="52.27.27.64" dyno=web.3 connect=0ms service=24ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T23:29:10.835586+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=60bd8f57-e022-f87f-2fd1-c259d1528830 fwd="52.27.27.64" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:29:10.923252+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=888aefbb-20b5-dbd0-c2b1-04c2b633fc35 fwd="52.27.27.64" dyno=web.3 connect=0ms service=85ms status=200 bytes=16254 protocol=http tls_version=tls1.3 2025-03-14T23:29:12.081795+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=8d31bca1-b77d-801b-3756-9f60dda7e9be fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:29:12.209192+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5fd96b52-3a19-ec84-9e93-63c17027f05a fwd="35.85.172.135" dyno=web.4 connect=0ms service=25ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T23:29:12.215317+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=574f264e-f695-b09c-6e0f-41f080a1fe3c fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:29:12.308844+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=3384255b-a463-bca3-e440-b61e38de0187 fwd="35.85.172.135" dyno=web.4 connect=0ms service=91ms status=200 bytes=16254 protocol=http tls_version=tls1.3 2025-03-14T23:30:17.314305+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=0a82d448-d073-4912-1289-fd80aded4114 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:30:17.484169+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=faf259e8-b5b8-7285-71fe-8559d06dbf12 fwd="35.161.194.212" dyno=web.3 connect=0ms service=22ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T23:30:17.490571+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=71257433-a47e-2754-70cb-8cefc6a758df fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:32:00.594871+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=30fbae52-7963-26f9-740d-0db125277c7b fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:34:00.512228+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=97b5e1a5-8ae1-64c7-a02b-8928fb245734 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:35:02.025855+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=8c26bb5b-7f48-e3e6-9ddc-899b971430da fwd="13.109.44.8" dyno=web.5 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T23:35:53.755463+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d22e5d00-28f9-abdd-d479-972425885d7d fwd="35.161.194.212" dyno=web.2 connect=0ms service=11ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:35:53.763014+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=621682d9-4f54-425e-62e8-492390f9b7b6 fwd="35.161.194.212" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:35:53.878602+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams" host=icc-rest-production.herokuapp.com request_id=39c384e4-814c-f3a0-d7f7-d8d192758ecc fwd="35.161.194.212" dyno=web.2 connect=0ms service=112ms status=200 bytes=2576801 protocol=http tls_version=tls1.3 2025-03-14T23:36:00.723571+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6c081625-7584-afc4-310f-a8af575f6b90 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:36:02.051866+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=798a1679-c24f-1cc1-5236-721b3e814416 fwd="35.161.194.212" dyno=web.5 connect=0ms service=29ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:36:02.063754+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=74441ba4-c448-8997-c540-b6ea1ca476a4 fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:36:15.700199+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0a3d5896-380a-4d08-edfd-334704a396b5 fwd="35.85.172.135" dyno=web.1 connect=0ms service=11ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:36:15.708032+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6a45c11d-9e57-a2b5-5b30-59211413f522 fwd="35.85.172.135" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:36:34.621917+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE000008qhopYAA" host=icc-rest-production.herokuapp.com request_id=572b6c29-7068-6167-c03d-81a87bb99049 fwd="52.27.27.64" dyno=web.4 connect=0ms service=39ms status=200 bytes=1797 protocol=http tls_version=tls1.3 2025-03-14T23:36:34.643462+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/474d12f3-e3ef-4533-9ffc-016ebbfd9c54/config" host=icc-rest-production.herokuapp.com request_id=2613e4fb-9fd4-900e-3605-cd2b34f06785 fwd="52.27.27.64" dyno=web.4 connect=0ms service=19ms status=200 bytes=284 protocol=http tls_version=tls1.3 2025-03-14T23:37:19.262670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A37%3A18.969726703Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=51ad8c01-6739-9e13-ee17-a676a925412e fwd="54.236.114.244" dyno=web.3 connect=0ms service=61ms status=200 bytes=11649 protocol=http tls_version=tls1.3 2025-03-14T23:37:20.368003+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A37%3A18.969726703Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=bfa2bd18-02b1-74e5-73f2-7365b439e3b1 fwd="54.236.114.244" dyno=web.3 connect=0ms service=41ms status=200 bytes=11649 protocol=http tls_version=tls1.3 2025-03-14T23:38:21.239141+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zca3f8-sowx6-lvyscd-if7yw-1741995500783 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=174ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:40:00.543077+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=be983ab3-1e5b-0b61-1b58-da6a76abd988 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:40:02.268255+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=befbf65b-36d5-f1e4-dc84-7842e8533f64 fwd="13.109.44.8" dyno=web.2 connect=0ms service=12ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T23:40:06.342700+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=drzzik-duwvw-z5pqeo-wizkc-1741995605803 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=211ms status=200 bytes=1457 protocol=http tls_version=tls1.3 2025-03-14T23:40:06.406316+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=b8a8si-d9ixcyr-t254mq-l17hrd-1741995605877 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=181ms status=200 bytes=1457 protocol=http tls_version=tls1.3 2025-03-14T23:40:07.341807+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=36usr-54zc2-zcb88i-1fc1za-1741995605844 fwd="104.161.246.4, 35.161.194.212" dyno=web.4 connect=0ms service=138ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:40:14.312525+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=848d2a29-7945-5e09-e174-f74146e654ae fwd="35.85.172.135" dyno=web.1 connect=0ms service=30ms status=200 bytes=438 protocol=http tls_version=tls1.3 2025-03-14T23:40:14.322714+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e192b373-5d9d-526f-2239-400e643ede2f fwd="35.85.172.135" dyno=web.1 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:40:14.326667+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JGDFK0HE" host=icc-rest-production.herokuapp.com request_id=d286f3d3-ac0c-7674-5694-d75f833d5416 fwd="35.161.194.212" dyno=web.1 connect=0ms service=57ms status=200 bytes=3834 protocol=http tls_version=tls1.3 2025-03-14T23:40:14.380334+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JGDFK0HE" host=icc-rest-production.herokuapp.com request_id=d8345275-254f-347c-3d80-91f1afb8bca2 fwd="35.85.172.135" dyno=web.1 connect=0ms service=55ms status=200 bytes=3834 protocol=http tls_version=tls1.3 2025-03-14T23:40:29.574428+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=23fdb606-d3fa-49d2-de3c-d5bc10fc7ada fwd="35.161.194.212" dyno=web.4 connect=0ms service=27ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:40:29.584551+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=074778eb-a10f-d90f-bd8b-2922472bd5d3 fwd="35.161.194.212" dyno=web.4 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:40:29.649182+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JGDFK0HE" host=icc-rest-production.herokuapp.com request_id=ce6b753d-9d23-404e-12af-c66355765f50 fwd="35.161.194.212" dyno=web.4 connect=0ms service=62ms status=200 bytes=3834 protocol=http tls_version=tls1.3 2025-03-14T23:40:29.654860+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=e9ed92b3-2755-2dcc-eeb0-22adcdcd485c fwd="35.161.194.212" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:40:39.871903+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f58d2ae9-9490-a2e7-9298-91a112e88e83 fwd="52.27.27.64" dyno=web.4 connect=0ms service=12ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:40:39.880834+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2fcd7295-7f0a-6c16-3ae7-892a76b48817 fwd="52.27.27.64" dyno=web.4 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:40:39.933217+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JGDFK0HE" host=icc-rest-production.herokuapp.com request_id=e5c718fd-3ba5-297e-8fc7-7e3688578817 fwd="52.27.27.64" dyno=web.4 connect=0ms service=50ms status=200 bytes=3863 protocol=http tls_version=tls1.3 2025-03-14T23:40:39.937803+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=12d19c20-ff43-05a0-152a-d45d06ad20af fwd="52.27.27.64" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:41:36.259368+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7/roles" host=icc-rest-production.herokuapp.com request_id=789516af-fe0e-0c28-4008-104623c78dae fwd="52.27.27.64" dyno=web.5 connect=0ms service=295ms status=200 bytes=4167 protocol=http tls_version=tls1.3 2025-03-14T23:41:37.535362+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=pbku9x-vx8036-dj6b3v-le2x8-1741995696496 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=173ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:42:04.050960+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/wseniw@salesforce.com" host=icc-rest-production.herokuapp.com request_id=2b0kxs-2qs098-rnf04m-ibdgz-1741995723857 fwd="13.110.54.10, 52.27.27.64" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:42:15.378052+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms" host=icc-rest-production.herokuapp.com request_id=6p6uxd-senstj-qu4xm-0a597-1741995734708 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=380ms status=201 bytes=1039 protocol=http tls_version=tls1.3 2025-03-14T23:42:15.734484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=g74tw-8zv8ux-17zbr-2p2xa-1741995735353 fwd="13.110.54.10, 52.27.27.64" dyno=web.3 connect=0ms service=199ms status=200 bytes=6098 protocol=http tls_version=tls1.3 2025-03-14T23:42:15.915955+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=157k8-h7xnp-jpwad-rec8a-1741995735305 fwd="13.110.54.14, 52.27.27.64" dyno=web.2 connect=0ms service=190ms status=200 bytes=6098 protocol=http tls_version=tls1.3 2025-03-14T23:42:30.534373+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=y0mhm-j0zhff-koth89-w3fh5-1741995749783 fwd="104.161.246.4, 35.85.172.135" dyno=web.5 connect=0ms service=485ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:50:49.027607+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6a5d7cb1-1d01-c547-a7c8-359147f56421 fwd="35.85.172.135" dyno=web.4 connect=0ms service=26ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T23:50:49.036684+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c514f711-45de-a461-aeeb-715a3b81d59d fwd="35.85.172.135" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:56:17.854260+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=5414895a-3cb0-3c23-7934-776dc84fde91 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:56:17.994164+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=62f7d0d7-2587-4e9d-cbf6-907417a44c13 fwd="35.85.172.135" dyno=web.4 connect=0ms service=26ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T23:56:18.003215+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=df93cb26-2e83-4e32-4305-71e317737b83 fwd="35.85.172.135" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:56:18.068792+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HE909JN5" host=icc-rest-production.herokuapp.com request_id=f7a826f3-3ee2-2d00-7917-021cd5445fc3 fwd="35.85.172.135" dyno=web.4 connect=0ms service=61ms status=200 bytes=6591 protocol=http tls_version=tls1.3 2025-03-15T00:00:00.717229+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=1a633b0a-ecff-fac6-86ba-d378bb5d3fd6 fwd="52.27.27.64" dyno=web.1 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:01:36.745477+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/latest" host=icc-rest-production.herokuapp.com request_id=6d890a67-4104-c7f2-0c3c-53d8fae962e7 fwd="52.27.27.64" dyno=web.5 connect=0ms service=28ms status=200 bytes=2605 protocol=http tls_version=tls1.3 2025-03-15T00:06:00.356564+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7bbf0416-d253-f150-6a2d-fcaa4bc64dca fwd="35.161.194.212" dyno=web.1 connect=0ms service=28ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:06:00.364431+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0f7f335c-af87-fccd-f281-02cb00678659 fwd="35.161.194.212" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:06:00.461177+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=fb73e52c-ae32-29ba-fc04-9ee9333c270f fwd="35.161.194.212" dyno=web.1 connect=0ms service=94ms status=200 bytes=13858 protocol=http tls_version=tls1.3 2025-03-15T00:06:00.468268+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=5d13f1be-94fd-1f06-7cbd-e94d848164cd fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:06:00.574020+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4f6f458f-6ef8-65cc-65a6-cf5b1e077aea fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:06:01.347861+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/39c5cd5b-e3cc-43c2-b1da-ca23295c2ab2/config" host=icc-rest-production.herokuapp.com request_id=3e489af0-cc01-62ef-0c20-09daaadbb9f8 fwd="35.161.194.212" dyno=web.2 connect=0ms service=424ms status=200 bytes=3300 protocol=http tls_version=tls1.3 2025-03-15T00:08:00.579920+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4e7a1aa2-e847-d9cd-9991-1d9e0552b6e6 fwd="13.109.44.8" dyno=web.5 connect=0ms service=5ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:08:23.203224+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=dfdba518-3eb3-ab06-1b1c-b7d4d0484490 fwd="35.85.172.135" dyno=web.1 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:08:23.342325+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=46b70849-d512-bc9c-0da2-73fba1a7d096 fwd="35.85.172.135" dyno=web.1 connect=0ms service=29ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-15T00:08:23.350140+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ab5a3aaf-e8a9-b6f1-f44c-7c363ac067e5 fwd="35.85.172.135" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:08:23.419007+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HE909JN5" host=icc-rest-production.herokuapp.com request_id=625a22ec-16b5-18fd-bfd6-145ba89d7504 fwd="35.85.172.135" dyno=web.1 connect=0ms service=66ms status=200 bytes=6710 protocol=http tls_version=tls1.3 2025-03-15T00:08:25.895406+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WDQR3SJJZ" host=icc-rest-production.herokuapp.com request_id=3e809249-4a9c-1f3d-ac92-cbcfceeb74d5 fwd="35.161.194.212" dyno=web.4 connect=0ms service=32ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-15T00:08:25.902589+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U04HA4E5ZM5" host=icc-rest-production.herokuapp.com request_id=bf37cb3f-b7f8-86e8-5f08-94ffe19430b6 fwd="35.161.194.212" dyno=web.4 connect=0ms service=30ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-15T00:08:25.903805+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02QV4VHERJ" host=icc-rest-production.herokuapp.com request_id=50dac02f-af43-f555-b950-02da6a99a974 fwd="35.161.194.212" dyno=web.4 connect=0ms service=26ms status=200 bytes=193 protocol=http tls_version=tls1.3 2025-03-15T00:08:25.903236+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=044fd187-73e8-ade2-0ca8-7dba2dc84329 fwd="35.161.194.212" dyno=web.3 connect=0ms service=33ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:08:25.906577+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WNQUYH9TQ" host=icc-rest-production.herokuapp.com request_id=1d9d5058-9be2-f8c1-ca02-74ffe617ca0a fwd="35.161.194.212" dyno=web.3 connect=0ms service=26ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-15T00:08:25.908540+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03EV59JNH0" host=icc-rest-production.herokuapp.com request_id=734595b8-0400-9de3-456d-06f999f07545 fwd="35.161.194.212" dyno=web.3 connect=0ms service=26ms status=200 bytes=211 protocol=http tls_version=tls1.3 2025-03-15T00:09:33.036798+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A09%3A31.641559915Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9fc0dfbd-6a3d-6802-0c45-1f6351be29f3 fwd="54.236.114.244" dyno=web.1 connect=0ms service=42ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:10:00.772489+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=c43a669d-b008-63f2-959a-3ea74cc31dfc fwd="52.27.27.64" dyno=web.5 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:10:46.017249+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A10%3A44.623965174Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c4c0ecf0-362c-c193-c428-5c055c452871 fwd="54.236.114.244" dyno=web.2 connect=0ms service=38ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:10:52.220404+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A10%3A44.623965174Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b6bfb940-fce9-070c-c13d-8963f7799b24 fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:10:59.176404+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A10%3A58.004539121Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=11915729-04d3-a9df-50b8-3b826b719db5 fwd="54.236.114.244" dyno=web.2 connect=0ms service=38ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:11:05.378495+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A10%3A58.004539121Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6001aa13-7873-fb67-c148-7c58bf5c4227 fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:11:28.157425+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/" host=icc-rest-production.herokuapp.com request_id=b15397b2-6cc3-2fdd-6282-ab7c170331cc fwd="52.27.27.64" dyno=web.2 connect=0ms service=452ms status=201 bytes=2615 protocol=http tls_version=tls1.3 2025-03-15T00:11:28.838995+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=pgc0mg-e9oga-2wl33b-11lrxg-1741997488161 fwd="13.110.54.10, 52.27.27.64" dyno=web.1 connect=0ms service=205ms status=200 bytes=7155 protocol=http tls_version=tls1.3 2025-03-15T00:11:48.639861+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=vesd0p-n1ua2i-yc4xdm-k79xf-1741997508496 fwd="13.110.54.15, 52.27.27.64" dyno=web.4 connect=0ms service=25ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:11:48.957109+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=slowf-hk44j9-5m0qhh-5z4ahfn-1741997508669 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=200ms status=200 bytes=7142 protocol=http tls_version=tls1.3 2025-03-15T00:11:52.307276+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A11%3A52.222235722Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3859f9aa-d543-09a2-7d3f-8fbd280d85f0 fwd="54.236.114.244" dyno=web.2 connect=0ms service=53ms status=200 bytes=10736 protocol=http tls_version=tls1.3 2025-03-15T00:11:55.510375+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A11%3A52.222235722Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=bdc939dd-e1dc-e14a-319c-f08ee0ccce9b fwd="54.236.114.244" dyno=web.2 connect=0ms service=37ms status=200 bytes=10736 protocol=http tls_version=tls1.3 2025-03-15T00:12:00.569742+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=7c65ca35-6df3-723d-6e41-1605ecaf686a fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:12:01.213248+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c9d1a87f-a9fa-d6ea-3c74-3ef7ca928cea fwd="52.27.27.64" dyno=web.4 connect=0ms service=25ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:12:01.220759+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=546c1a39-a51c-2b86-f213-29f69b1eef1c fwd="52.27.27.64" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:12:01.319157+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=468c3bf6-821d-25d9-8d65-dba60dcabeec fwd="52.27.27.64" dyno=web.4 connect=0ms service=96ms status=200 bytes=16490 protocol=http tls_version=tls1.3 2025-03-15T00:12:01.323687+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=738c6efb-6587-9a67-5f80-9d69b6bdc17a fwd="52.27.27.64" dyno=web.4 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:13:02.481618+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?caseNumber=73036099" host=icc-rest-production.herokuapp.com request_id=caf535ad-aaa5-bce0-ff21-0d285bb89f09 fwd="155.226.176.122" dyno=web.5 connect=0ms service=62ms status=200 bytes=2003 protocol=http tls_version=tls1.3 2025-03-15T00:13:02.580554+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/internal?type=TCE" host=icc-rest-production.herokuapp.com request_id=ae174b95-8b28-8995-8d36-c8b85c7e31f6 fwd="155.226.176.122" dyno=web.5 connect=0ms service=45ms status=200 bytes=1702 protocol=http tls_version=tls1.3 2025-03-15T00:13:26.543910+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A13%3A25.154206509Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=05fb6785-9089-2dec-81a7-5573219bf97b fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=10736 protocol=http tls_version=tls1.3 2025-03-15T00:13:28.644579+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A13%3A25.154206509Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8c8570b7-d113-1df2-c897-b19c03a4ec1b fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=10736 protocol=http tls_version=tls1.3 2025-03-15T00:15:01.693380+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=cee2d236-4df9-213a-5111-497e3987eeef fwd="13.109.44.8" dyno=web.2 connect=0ms service=50ms status=200 bytes=1522 protocol=http tls_version=tls1.3 2025-03-15T00:15:52.053195+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=c16f2910-95b7-20b7-1e8d-37b99ab36c80 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:15:52.181939+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5dc45cb2-7b19-5df7-5e27-ed71a3ee6b73 fwd="35.85.172.135" dyno=web.2 connect=0ms service=23ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:15:52.188646+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=93498efe-cf70-c3db-85bd-cde76bf16e79 fwd="35.85.172.135" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:15:52.270949+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=3f780627-09a7-d1b2-eefe-f65fe8fcb2bd fwd="35.85.172.135" dyno=web.2 connect=0ms service=80ms status=200 bytes=16490 protocol=http tls_version=tls1.3 2025-03-15T00:16:50.579185+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?caseNumber=72567690" host=icc-rest-production.herokuapp.com request_id=e409d16a-5002-abcf-9a2d-137aa56c15f9 fwd="155.226.176.121" dyno=web.4 connect=0ms service=35ms status=200 bytes=2023 protocol=http tls_version=tls1.3 2025-03-15T00:17:24.836086+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=b2b8c657-5411-e9b0-ee2a-31dd138863d0 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:17:24.970414+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c9207986-af9c-e4de-e6d4-25f7fa62fc4d fwd="52.27.27.64" dyno=web.2 connect=0ms service=24ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:17:24.977860+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f0e967c4-8533-3968-c16d-89a0fed84ba2 fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:17:25.006696+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=quantun" host=icc-rest-production.herokuapp.com request_id=18663544-c092-f319-6c4e-1a4ecc57302f fwd="52.27.27.64" dyno=web.2 connect=0ms service=26ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:17:26.271952+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=1e419608-773f-44bd-cf5e-a874a41b02d0 fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:17:26.402073+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5d9016b9-785a-73e5-c6c5-6a9757597285 fwd="35.85.172.135" dyno=web.3 connect=0ms service=25ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:17:26.411506+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0a5457ed-cbc7-c09d-f5a8-9cb3851755c6 fwd="35.85.172.135" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:17:26.443492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=quantu" host=icc-rest-production.herokuapp.com request_id=777c0a5b-1da6-5ff3-7be1-3cbda7792f46 fwd="35.85.172.135" dyno=web.3 connect=0ms service=29ms status=200 bytes=637 protocol=http tls_version=tls1.3 2025-03-15T00:18:10.594023+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=039dcce9-17ba-8aec-415e-568e9bcdd41d fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:18:10.727838+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=16479a42-5b13-54f0-e9c3-161a764dede8 fwd="35.85.172.135" dyno=web.4 connect=0ms service=25ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:18:10.736486+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b0bf39f6-4baf-6fb8-ad69-dfd507b9cb41 fwd="35.85.172.135" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:18:10.828048+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=c8027602-d0e8-65ba-47b9-b19c1eb0be96 fwd="35.85.172.135" dyno=web.4 connect=0ms service=88ms status=200 bytes=16490 protocol=http tls_version=tls1.3 2025-03-15T00:19:27.512264+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6a962e1a-d3bb-631a-541f-383d9a10b1b9 fwd="35.85.172.135" dyno=web.2 connect=0ms service=22ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-15T00:19:27.518083+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f568adbe-459d-16d2-813b-262a5b35d63a fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:19:27.575285+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=5ca10476-d507-2796-ebf3-bab5715e956c fwd="35.85.172.135" dyno=web.2 connect=0ms service=54ms status=200 bytes=5151 protocol=http tls_version=tls1.3 2025-03-15T00:19:27.580687+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=b2da6aa6-ee48-e69e-6183-0eb2848e0228 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:20:23.679944+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=6efa4a0b-2810-c5a0-b0a7-709d14bcedc3 fwd="35.161.194.212" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:20:23.811517+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c6c25203-9eae-6ed9-6068-4fc7300554f6 fwd="35.161.194.212" dyno=web.4 connect=0ms service=23ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-15T00:20:23.818054+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7ca20340-5452-2fb4-51fe-241e6c475344 fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:20:23.881364+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=574709c9-dc6a-8043-4ab6-0b6b88fb4fb0 fwd="35.161.194.212" dyno=web.4 connect=0ms service=61ms status=200 bytes=5151 protocol=http tls_version=tls1.3 2025-03-15T00:20:30.648990+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=eb5145a2-6752-bd74-2330-ecef1757105a fwd="35.161.194.212" dyno=web.5 connect=0ms service=10ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-15T00:20:30.655586+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d66cf00c-164d-6cae-17d5-f1dc75f198cc fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:20:30.709243+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=0da84009-66b0-4f0f-a29e-367d3797785c fwd="35.161.194.212" dyno=web.5 connect=0ms service=50ms status=200 bytes=5191 protocol=http tls_version=tls1.3 2025-03-15T00:20:30.716594+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=e3a2bba2-289e-ad7e-c63f-3dbb96033d3b fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:20:43.394520+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=816eb6a3-f895-22c1-cc08-358cf81fb0d1 fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:20:43.505350+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=abd97f21-5825-682d-cbb2-d63a14860f5f fwd="52.27.27.64" dyno=web.1 connect=0ms service=10ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-15T00:20:43.511806+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=5180658f-3829-d05d-6ce5-a411f32768f5 fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:20:43.537975+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=Hyperforce%20De" host=icc-rest-production.herokuapp.com request_id=35feb1f0-abc7-209c-22de-6a3e93ee6a59 fwd="52.27.27.64" dyno=web.1 connect=0ms service=23ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:21:11.929330+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=41e28c80-ba4b-c5ca-1cdb-3b0fc3ebe631 fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:21:12.058817+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4124abc4-4c4c-856b-67d8-c71bca05dc28 fwd="35.85.172.135" dyno=web.3 connect=0ms service=24ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-15T00:21:12.064364+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e711f453-e05c-c278-b4e3-5e81a43f6232 fwd="35.85.172.135" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:21:12.128978+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=0657beec-be1d-bbc6-dcee-72d212bf975d fwd="35.85.172.135" dyno=web.3 connect=0ms service=63ms status=200 bytes=5191 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.676777+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WPZK4F47R" host=icc-rest-production.herokuapp.com request_id=aa83146f-e4c6-2b14-33c0-fdb8927059dc fwd="35.85.172.135" dyno=web.4 connect=0ms service=21ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.682832+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U023NM6PSCT" host=icc-rest-production.herokuapp.com request_id=4bd64fc7-53ce-a548-5d6a-8bc11159c055 fwd="35.85.172.135" dyno=web.4 connect=0ms service=19ms status=200 bytes=196 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.683939+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U023GGJ2Z8V" host=icc-rest-production.herokuapp.com request_id=070df436-bdcc-69a8-03d7-0b192206b3dc fwd="35.85.172.135" dyno=web.4 connect=0ms service=18ms status=200 bytes=207 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.693090+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01G4M15KLM" host=icc-rest-production.herokuapp.com request_id=dc90889e-fab4-f5a8-89b2-b85696bcc787 fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.701478+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03J3L4RZ17" host=icc-rest-production.herokuapp.com request_id=a521d9eb-1a94-474b-2878-71c98f40317b fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=206 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.696631+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02RRQX4YJD" host=icc-rest-production.herokuapp.com request_id=cfa2a5f6-2a85-8b1b-a1a2-9599f28ef294 fwd="35.85.172.135" dyno=web.5 connect=0ms service=20ms status=200 bytes=211 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.704313+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=7927788b-e7b5-ed71-3459-079fd6b509e6 fwd="35.85.172.135" dyno=web.5 connect=0ms service=29ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.705374+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WJS3G6EBX" host=icc-rest-production.herokuapp.com request_id=aaa1defa-29d2-063d-c639-5cdd6da7232c fwd="35.85.172.135" dyno=web.5 connect=0ms service=24ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.709173+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03TAJHAL3Z" host=icc-rest-production.herokuapp.com request_id=18afd9b9-0dbc-6132-5501-0c8555273a0a fwd="35.85.172.135" dyno=web.5 connect=0ms service=19ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-15T00:22:05.989818+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=1013b49f-1c1e-dda9-d58f-2d0f4d3bf2d7 fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:22:06.115039+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=920c2a77-678b-0c3a-e5ee-95693ec1711d fwd="35.85.172.135" dyno=web.5 connect=0ms service=15ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:22:06.123036+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=15bd3fdd-d3e0-ec88-274d-e228b47e0dcc fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:22:06.209974+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=5a2a811f-112d-dccc-73cf-169153a8b1f9 fwd="35.85.172.135" dyno=web.5 connect=0ms service=84ms status=200 bytes=16490 protocol=http tls_version=tls1.3 2025-03-15T00:22:06.440710+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/close" host=icc-rest-production.herokuapp.com request_id=dc08a162-c71f-9064-e5ea-c0df7af7a90b fwd="35.85.172.135" dyno=web.5 connect=0ms service=227ms status=200 bytes=5341 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.573630+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01UPBJAV5F" host=icc-rest-production.herokuapp.com request_id=d98314eb-2991-35fd-82f3-9ecd95446568 fwd="35.161.194.212" dyno=web.5 connect=0ms service=7ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.583624+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U032QNNKMT7" host=icc-rest-production.herokuapp.com request_id=51ac7897-57da-38d9-bcb9-8c074977e4e3 fwd="35.161.194.212" dyno=web.5 connect=0ms service=10ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.585636+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02GXBX8PUZ" host=icc-rest-production.herokuapp.com request_id=ecc097c2-edad-74b5-b3e7-74e08c47569f fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.566464+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WF7800SGK" host=icc-rest-production.herokuapp.com request_id=4f8d761e-fc8f-48bd-b16c-e118e8654a8c fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=207 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.572815+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06Q54CS88M" host=icc-rest-production.herokuapp.com request_id=5e46032f-80b5-ca28-647c-849505113b36 fwd="35.161.194.212" dyno=web.3 connect=0ms service=8ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.578555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=d4a1e801-480d-6351-b87e-b864cd5446cf fwd="35.161.194.212" dyno=web.3 connect=0ms service=8ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.575988+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02FCB2LVPU" host=icc-rest-production.herokuapp.com request_id=0db04267-53f5-c5d5-5101-2f483662340b fwd="35.161.194.212" dyno=web.4 connect=0ms service=7ms status=200 bytes=204 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.580040+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02J1G1B90U" host=icc-rest-production.herokuapp.com request_id=08f06408-374e-dba1-c4ed-b0dafda0b4a7 fwd="35.161.194.212" dyno=web.4 connect=0ms service=7ms status=200 bytes=213 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.581928+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02DWLVTKB9" host=icc-rest-production.herokuapp.com request_id=c0994e5b-109a-4d88-3db9-0dfd8c7b7ccf fwd="35.161.194.212" dyno=web.4 connect=0ms service=12ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:22:09.092278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=93db5036-e61b-43df-eaf8-dcdb1432651f fwd="35.85.172.135" dyno=web.5 connect=0ms service=13ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-15T00:22:09.099382+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=edc251d2-3117-a21a-aa58-b0ce03379033 fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:22:09.164290+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=3cb1f51d-1cd7-7c12-0aad-01dc4978f6b4 fwd="35.85.172.135" dyno=web.5 connect=0ms service=62ms status=200 bytes=5212 protocol=http tls_version=tls1.3 2025-03-15T00:22:09.171058+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=0dcd5f87-770d-8707-e490-75d09a2d1fa6 fwd="35.85.172.135" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:22:19.464061+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=84d52643-ab38-df35-bed0-d62a68a31d20 fwd="35.85.172.135" dyno=web.1 connect=0ms service=26ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:22:19.472655+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=64511d8e-5ffe-ff7d-6363-63a944c8b3c2 fwd="35.85.172.135" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:22:19.569518+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=fd48e518-ef16-a293-e667-ca4426179944 fwd="35.85.172.135" dyno=web.1 connect=0ms service=94ms status=200 bytes=16745 protocol=http tls_version=tls1.3 2025-03-15T00:22:19.576643+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=5c42185a-9328-9eb2-0d68-4b5b8801d328 fwd="35.85.172.135" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:22:37.061751+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A22%3A33.593038985Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7b2c10be-66de-e8b3-452e-74b849f3e412 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=10879 protocol=http tls_version=tls1.3 2025-03-15T00:22:41.160955+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A22%3A33.593038985Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=eb5049c4-0c4d-66b5-0224-a1a0ff714592 fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=10879 protocol=http tls_version=tls1.3 2025-03-15T00:26:00.599727+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=3aaf7d54-7425-4836-4a33-b31a617c66fc fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:28:00.619350+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=15f4bf45-305b-0338-86f6-924ec3de0c5b fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:30:01.878718+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=21fc9b99-3857-53e6-c0e3-acc1d828b2f7 fwd="13.109.44.8" dyno=web.3 connect=0ms service=47ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T00:33:31.889854+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=t4dfx-sh0hxp-3soj7r-6e07pp-1741998811588 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:33:32.039673+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3ra0yf-ej3tcg-bebwnp-zemkhc-1741998811861 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:33:32.492490+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=tmkaz-f766d-xwb4do-4wtuxs-1741998812016 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=291ms status=200 bytes=482601 protocol=http tls_version=tls1.3 2025-03-15T00:33:39.892755+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=pi08fi9-ncx0lt-ai2fk-muqfcn-1741998819497 fwd="204.14.236.210, 35.161.194.212" dyno=web.2 connect=0ms service=255ms status=200 bytes=482601 protocol=http tls_version=tls1.3 2025-03-15T00:36:31.587648+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=cptctj-tvadl-eocnwi-frc75f-1741998991269 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:36:32.129460+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=nx4rxl-7566mh-ceb8f-kqd6ym-1741998991717 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=254ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:40:00.638645+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=40592d9b-fcba-eb02-ac1f-13e57948686b fwd="52.27.27.64" dyno=web.1 connect=0ms service=17ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:41:46.455584+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ye32y1v-3ka0hq-pndpno-2yklnm-1741999306268 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:44:00.688249+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a7c33308-c9f0-d0be-129d-7c5b17006816 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:58:00.536034+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=45ad4141-30be-efa4-50a1-6a74d69e645f fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:00:00.639629+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=6d043ade-1065-3c3f-89fd-92f10d3279c7 fwd="52.27.27.64" dyno=web.3 connect=0ms service=13ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T01:00:00.785761+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d7b29523-a63a-c7ca-f041-19b552dcb4a6 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:00:02.040602+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=fc047000-f6f8-a5f5-eb66-01512df3ff4e fwd="13.109.44.8" dyno=web.4 connect=0ms service=59ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T01:04:30.525785+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A04%3A29.146353023Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=81279cab-478c-0431-c4fd-75feeae0d331 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=10155 protocol=http tls_version=tls1.3 2025-03-15T01:05:01.742145+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=486ce85d-3085-f51f-1c11-1776fc11cd7a fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T01:05:01.974784+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=c91aca38-cbcd-18e1-48a7-02f82cfcf44d fwd="13.109.44.8" dyno=web.5 connect=0ms service=11ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T01:06:48.447239+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A06%3A40.861651373Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=271c43b2-8da6-37db-8d8e-6f1c92b80cfe fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10155 protocol=http tls_version=tls1.3 2025-03-15T01:16:00.530676+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a67b9fdf-fbb4-9ad5-5fcd-cb451fba2504 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:28:00.604090+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2681f2cf-824e-65f8-ea9c-a1ed22bde2e8 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:34:45.410847+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A34%3A45.112007232Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3f2859ba-b789-f081-2974-5690a5345efc fwd="54.236.114.244" dyno=web.1 connect=0ms service=60ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:34:52.725380+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A34%3A45.112007232Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c18f621b-3fc6-073d-bdc2-85a54f1954d3 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:35:01.838616+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=dda1b171-deab-b06c-2108-09a4f5747db6 fwd="13.109.44.8" dyno=web.1 connect=0ms service=37ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T01:35:02.102598+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=093ca9d1-9a34-1765-adf6-122fe6e45872 fwd="13.109.44.8" dyno=web.2 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T01:35:40.528198+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A35%3A37.225843572Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3f6e2ba5-6872-b690-d0b1-684985bf9c00 fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:35:44.632512+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A35%3A37.225843572Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=bb61daae-3141-7eff-d58b-92148e44fa83 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:40:00.535121+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=93f9709e-fa25-a409-0b02-54d05962a86a fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:48:00.623736+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=50e9f6bd-0514-0ad2-dc72-31306afd025d fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:50:00.731365+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=adf46146-1a35-4d60-5e95-97393bb5b423 fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T01:50:00.815409+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=65eb0158-9d35-8519-e570-0c50f0539c9b fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:52:00.604154+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d1a60f91-77b7-db9c-e7b5-552b9929c627 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:54:00.603959+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=963e92c7-8cd2-8a57-a9de-f6025ee5404f fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:00:02.012797+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=2593a871-514e-cd98-eb11-afae3142bb78 fwd="13.109.44.8" dyno=web.3 connect=0ms service=58ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T02:01:37.405652+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A01%3A36.006135228Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1c3878c2-910a-374e-9fd8-1b17e15d50be fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:01:53.440307+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A01%3A52.264262292Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9b607dce-dccc-97f3-e568-a04be79d3461 fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:04:00.626866+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=44f25192-d7b7-77a5-1f55-41f3bef93cb1 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:05:01.820900+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=2a666e6c-719a-c162-1941-ffd6934f8979 fwd="13.109.44.8" dyno=web.5 connect=0ms service=58ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T02:06:00.516729+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b4a1dab3-dfa3-9e5e-83ac-774dbab3eb74 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:06:15.271429+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A06%3A14.970189977Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8261dbf1-c605-c78b-4f2f-41d83dd205e5 fwd="54.236.114.244" dyno=web.1 connect=0ms service=58ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:06:16.376643+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A06%3A14.970189977Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a90b488f-4a1f-7f43-80d9-786ba0c00204 fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:06:22.584744+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A06%3A14.970189977Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=dcf22e6e-5aa0-2883-95d7-009286f086cf fwd="54.236.114.244" dyno=web.1 connect=0ms service=36ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:09:55.938279+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A09%3A55.665781930Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=34dea8a6-409f-bbff-4e6f-e6c885ee77f1 fwd="54.236.114.244" dyno=web.1 connect=0ms service=57ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:10:00.565562+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ecf0ad6d-090e-66af-ef98-fe1b02a57284 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:10:00.771938+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=c3d7ef6e-43f3-d5b1-7bd0-ec30da393afb fwd="52.27.27.64" dyno=web.2 connect=0ms service=11ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T02:10:02.038921+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=bfd82bea-203f-9a6f-97e4-d527ece4d7a9 fwd="13.109.44.8" dyno=web.3 connect=0ms service=54ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T02:10:31.195119+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A10%3A31.108482750Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=28a8ec46-1ed9-74f1-8f0d-268c9f7de4ce fwd="54.236.114.244" dyno=web.1 connect=0ms service=57ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:15:01.845153+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=df5c11e2-34ec-8e9c-5e68-55eb04a9a786 fwd="13.109.44.8" dyno=web.4 connect=0ms service=56ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T02:21:59.584796+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A21%3A59.283777425Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1b0f95f4-b1d1-1cf8-0c2e-194a85151046 fwd="54.236.114.244" dyno=web.5 connect=0ms service=60ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:22:00.510973+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6c313b53-6910-4c5c-cc7d-117ada343076 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:22:00.689327+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A21%3A59.283777425Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=83c6fda8-10a1-bff9-4ba1-9cf3b4e44a91 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:22:02.792561+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A21%3A59.283777425Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2d05a051-fdf9-2a7b-473a-f8b623549d10 fwd="54.236.114.244" dyno=web.5 connect=0ms service=37ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:22:06.896517+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A21%3A59.283777425Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f44d6f05-718b-8e69-6ee7-4c0f795c6138 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:22:44.814880+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?caseNumber=72332995" host=icc-rest-production.herokuapp.com request_id=c8f34d99-cb79-32b0-fe95-d6216630d7ae fwd="155.226.176.121" dyno=web.5 connect=0ms service=93ms status=200 bytes=3799 protocol=http tls_version=tls1.3 2025-03-15T02:22:45.144399+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/ecec4907-e00e-4235-b39a-309caf4ae2a6/bridge" host=icc-rest-production.herokuapp.com request_id=57012785-7c7a-4bde-d017-db4c03388414 fwd="155.226.176.121" dyno=web.1 connect=0ms service=17ms status=401 bytes=38 protocol=http tls_version=tls1.3 2025-03-15T02:27:36.424354+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A27%3A32.922088582Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7ad5ec3f-f513-8e41-6067-b83c2aee20ad fwd="54.236.114.244" dyno=web.3 connect=0ms service=41ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:38:50.148565+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A38%3A46.605700409Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=34bc0592-7759-b5a9-103a-ed66b893f730 fwd="54.236.114.244" dyno=web.5 connect=0ms service=41ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T02:40:48.266798+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=dokxl-oj422-g8gsop-q89zm8-1742006447754 fwd="13.110.54.14, 35.85.172.135" dyno=web.5 connect=0ms service=363ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T02:40:48.787256+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006ewwAIAQ" host=icc-rest-production.herokuapp.com request_id=26s79n-rnl2cr-p7fim-u5mggi-1742006448138 fwd="13.110.54.14, 35.161.194.212" dyno=web.5 connect=0ms service=522ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T02:40:52.444862+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=sjb7cp-uci22-vdwer-mus0og-1742006452025 fwd="13.110.54.14, 35.161.194.212" dyno=web.4 connect=0ms service=293ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T02:42:00.664858+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d43fec22-ecf3-942f-59cf-81717f0d064b fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:45:02.874973+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=4e7d16ff-f81f-727e-a59c-58117950208a fwd="13.109.44.8" dyno=web.5 connect=0ms service=32ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T02:46:00.612359+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=fa09c92d-c8f6-d8ef-4bcd-546e6456c0f9 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:50:00.564218+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4f399ce1-184e-e7a7-ddcf-5101de78de72 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:55:01.947768+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=8bf3a101-3c79-e8ec-f632-85ba4774bcc7 fwd="13.109.44.8" dyno=web.2 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T03:03:57.338728+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A03%3A55.933746068Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=fe9b3f6c-f430-f56d-a518-7d02958b0898 fwd="54.236.114.244" dyno=web.4 connect=0ms service=41ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:06:00.652393+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e461ebfa-2ecd-47c6-2322-b71ef1f7fc4f fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:07:08.398498+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A07%3A08.117662077Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=efd297fe-3fe2-b106-6e51-f93298fbfab9 fwd="54.236.114.244" dyno=web.4 connect=0ms service=55ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:07:15.700152+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A07%3A08.117662077Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=39808e73-bc9a-9ad8-64c8-91c2ad5689f8 fwd="54.236.114.244" dyno=web.4 connect=0ms service=41ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:07:24.577141+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A07%3A24.507115557Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ff0ff2f6-8112-d1ee-80a7-09cdeb6ebe19 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:07:31.874370+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A07%3A24.507115557Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=def780e2-556f-9d0b-3168-e188916bf255 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:09:14.197029+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A09%3A12.792335621Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5f772c99-f054-4e68-6695-63e179669cac fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:10:00.632746+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6f2db687-f815-bf6c-70e4-7c6b902e3b8f fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:10:00.709746+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=ad8e4ad3-a952-a4e5-12dd-9727b38d685e fwd="52.27.27.64" dyno=web.3 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T03:10:30.452481+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A10%3A29.058234387Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ef92b498-2c7f-aa7d-eb8e-dda3bc41b4b4 fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:10:36.655949+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A10%3A29.058234387Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=be351d59-d72b-9b91-015c-522b3f7d061f fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:10:50.021535+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A10%3A46.749536150Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8529256f-3b53-c6f2-d209-ce9b0ce0e1ed fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:11:03.433972+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A11%3A00.160669672Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2e32ae68-9920-ebd2-7961-32afdb6eb1aa fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:12:00.592811+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=69d8d12f-f503-f397-371e-24f6af5aac6a fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:15:02.274083+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=605e7624-256d-cbac-40ae-da95a394547c fwd="13.109.44.8" dyno=web.1 connect=0ms service=28ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T03:25:02.062274+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=6e87ceb6-4ab3-3cee-b2c7-35cb0be0afe6 fwd="13.109.44.8" dyno=web.4 connect=0ms service=57ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T03:26:00.576951+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4ae19e74-d1c0-8f48-5b3f-affe4837a643 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:30:00.731808+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=3bbb0766-eff9-037c-0490-ff83e6c1af78 fwd="13.109.44.8" dyno=web.4 connect=0ms service=9ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:31:48.290636+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A31%3A44.809661871Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cd3ce5eb-de82-1173-49e1-8305e4bc5954 fwd="54.236.114.244" dyno=web.5 connect=0ms service=42ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:37:39.334112+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A37%3A39.030175302Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=49101de0-abc8-72c3-8bb1-5dcc272c65e0 fwd="54.236.114.244" dyno=web.3 connect=0ms service=58ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:37:40.457472+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A37%3A39.030175302Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=124df6ce-17a6-d9ad-2bb5-6627ff2a399a fwd="54.236.114.244" dyno=web.3 connect=0ms service=57ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:40:00.637139+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0e1f6364-9506-cddb-002e-676a47730ad8 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:40:01.965352+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=956eb0a9-73bb-ebe8-52ef-2ebeb689a692 fwd="13.109.44.8" dyno=web.4 connect=0ms service=63ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T03:40:02.204128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=7c4f2dc7-52e1-e277-451b-f040fc8c1850 fwd="13.109.44.8" dyno=web.2 connect=0ms service=14ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T03:42:00.602226+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=8e36dcb3-81ca-ad94-8ce9-fc856bd87cbe fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:45:01.717334+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=b87d3bcf-0c33-e1ce-32ed-f00635a8946c fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T03:45:01.959144+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=7604454a-44fe-1dd2-950d-07e3a3cbe4d7 fwd="13.109.44.8" dyno=web.2 connect=0ms service=21ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T03:50:01.890965+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=4a8b1529-312c-f704-0140-7b75484ffc28 fwd="13.109.44.8" dyno=web.4 connect=0ms service=57ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T04:03:57.207433+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A03%3A55.805724813Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5ad8bc43-7c4a-7c38-4745-5f7728e90ddc fwd="54.236.114.244" dyno=web.1 connect=0ms service=41ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:09:05.515545+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A09%3A04.311695416Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7f1dad4d-2c0a-3452-0a22-d4c1b54d0b64 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:09:11.722433+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A09%3A04.311695416Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8e3ebf69-9eb0-df4d-f73e-d5e853c1202c fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:09:25.639411+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A09%3A22.343483521Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=645fde1b-8209-2cfa-742c-ad2cab07bc82 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:10:02.138919+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=ea11b527-5052-ba3d-ad29-f51ce7580e24 fwd="13.109.44.8" dyno=web.1 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T04:15:02.120429+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=1019227c-61a2-3651-a57b-a66053a6f581 fwd="13.109.44.8" dyno=web.4 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T04:18:00.619026+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=89131fd4-1770-0b8b-8d4b-dda170c490ed fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:20:00.521861+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9f391163-71de-abe0-4cf2-3400443fac12 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:20:02.100370+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=2591deb5-7771-95da-154f-615ec7e235ff fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T04:25:02.207835+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=bee12f4f-addb-2c60-d3fc-1561e1045d80 fwd="13.109.44.8" dyno=web.1 connect=0ms service=35ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T04:30:00.623957+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=44b1876b-e282-9efb-00ac-3ce10feb5a14 fwd="52.27.27.64" dyno=web.4 connect=0ms service=20ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T04:31:42.628714+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A31%3A42.336498018Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3d348133-3cc9-5577-3bc9-d2781cbd92fc fwd="54.236.114.244" dyno=web.1 connect=0ms service=61ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:31:49.933587+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A31%3A42.336498018Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=63f81968-1a4a-821a-7815-706aa1e25173 fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:32:00.601873+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f9bf29d4-08bb-63dd-244b-60dfcc2dd88c fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:36:57.020376+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A36%3A55.615865315Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cce9a994-b2a4-c932-b7ed-5eecec69e747 fwd="54.236.114.244" dyno=web.5 connect=0ms service=42ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:37:03.234554+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A36%3A55.615865315Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=278cef0f-ac50-5011-6ac3-225dc2904717 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:37:44.952709+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A37%3A43.754864017Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4968ea7e-5703-3726-9fa8-9fc9227cc987 fwd="54.236.114.244" dyno=web.5 connect=0ms service=41ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:37:51.163433+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A37%3A43.754864017Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=dda24ab8-0480-2a8a-3da0-9fb7cc634f68 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:38:00.565073+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1116fb09-22a2-3582-678c-649e9ae3ff8e fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:45:01.836992+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=14e04510-c155-041c-8492-f26314a66fc0 fwd="13.109.44.8" dyno=web.2 connect=0ms service=52ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T04:48:00.647961+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=689e3f71-2798-8cf8-adff-1b233f5827c3 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:50:02.090358+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=4191e7c3-4129-127f-cf14-5e8736de084c fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T04:55:01.732241+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=a1103956-8c11-2f4b-df2c-bb107babd190 fwd="13.109.44.8" dyno=web.5 connect=0ms service=56ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T04:58:00.520117+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9ca73374-e6bd-0b96-b686-886f1a2fd7e6 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:00:02.397222+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=edad0b73-cb90-1b81-f536-f2fb25456268 fwd="13.109.44.8" dyno=web.4 connect=0ms service=32ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T05:02:00.542974+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1da8d35e-c22a-59dd-daea-33e3c9ba20ec fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:02:33.556526+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A02%3A33.250266565Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=30107065-de70-5e4c-9d35-c7359f23cadd fwd="54.236.114.244" dyno=web.2 connect=0ms service=72ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:02:34.662581+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A02%3A33.250266565Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f1da05a7-6041-a227-b16e-51f5c13293a0 fwd="54.236.114.244" dyno=web.2 connect=0ms service=42ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:02:36.766976+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A02%3A33.250266565Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9d43ca6b-52e3-d3f7-80b8-40341640ca99 fwd="54.236.114.244" dyno=web.2 connect=0ms service=40ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:05:01.885158+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=7461e576-f7d8-ded5-aa57-79fbc8736f32 fwd="13.109.44.8" dyno=web.3 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T05:06:04.401673+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A06%3A04.104462307Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9eb7be5d-129f-dcbf-39b0-70c563d5cfe1 fwd="54.236.114.244" dyno=web.4 connect=0ms service=57ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:06:21.436531+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A06%3A21.364957480Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=493aa393-f933-b5d2-b401-5f08f066e9a4 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:06:38.309714+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A06%3A38.236658987Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=45ce500b-34bf-3fde-810c-afac38478014 fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:07:10.408289+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A07%3A10.320449604Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=10be1111-ebbf-9cf6-145d-975c81fea15c fwd="54.236.114.244" dyno=web.4 connect=0ms service=54ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:08:22.423163+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A08%3A18.924222086Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0f902458-b3d3-8011-e9fe-df70beb71821 fwd="54.236.114.244" dyno=web.3 connect=0ms service=39ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:18:00.527872+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d9994df6-c6de-d679-f612-8fc0d1655bc0 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:20:00.592901+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=583c9693-f201-70bd-9c01-931f2dbb4ea9 fwd="52.27.27.64" dyno=web.1 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T05:22:00.530305+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=34eb47a0-9d91-cc2a-c62d-1f4e3351619a fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:25:01.810239+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=381b4bdc-163e-8ea0-e5b9-25ce0a5ce374 fwd="13.109.44.8" dyno=web.1 connect=0ms service=54ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T05:28:00.535494+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=26f3141f-4259-e372-d199-e811025256a5 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:31:38.494580+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A31%3A37.104691157Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cf03fbfb-f64e-5250-51b6-1932fad48d63 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:34:00.500837+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=eff511c2-eb72-d3bd-a88e-84859ae9a455 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:35:02.070865+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=2f1ba27e-ca80-093e-3d48-451742b19a2f fwd="13.109.44.8" dyno=web.2 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T05:36:00.730205+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=bf4dbc1e-5a7a-1799-12aa-12eb0b29f7d1 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:36:26.212785+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A36%3A25.882324044Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=4529be88-fa1a-becd-b2bb-162a0a44ab2d fwd="3.233.173.166" dyno=web.3 connect=0ms service=8ms status=401 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T05:36:27.548477+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A36%3A25.882324044Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3c47bb08-88a0-f139-e8ce-87c88dbea75f fwd="3.233.173.166" dyno=web.3 connect=0ms service=56ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:38:00.558984+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=858f115b-7a26-5515-5377-3299d7226a53 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:44:00.633422+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ff8773d7-56c0-0752-9a73-ba1295dc25a3 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:45:02.090895+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=65319c1f-097f-8f51-1958-3bb9a3427701 fwd="13.109.44.8" dyno=web.2 connect=0ms service=54ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T05:45:02.346236+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=22dd8b07-6dfe-6844-07c0-ce5a4e9015c7 fwd="13.109.44.8" dyno=web.5 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T05:46:00.561837+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ea14ba96-11da-7b68-1349-c089d70bb5f8 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:48:00.617484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a55c3859-c5db-9d5a-8f2d-6c380babb569 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:50:00.619128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=81f6ba92-20cf-756e-0ac1-9ffd97182761 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:50:00.657087+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=fb24ddb5-bee1-fc70-dc22-b3d4a16b4b37 fwd="52.27.27.64" dyno=web.2 connect=0ms service=29ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T05:52:00.505002+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a4a6dce3-d645-2a64-6dbc-4066fa1f3126 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T06:00:00.638720+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=0846dd4f-98b0-fd77-ad19-43cea9e26d05 fwd="52.27.27.64" dyno=web.5 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T06:00:00.837434+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5a25c801-691c-e022-306f-b4f4d6dc7b35 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T06:00:22.225173+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=20234e2f-fdaa-c1d6-d247-b363a19e4a6f fwd="13.109.44.8" dyno=web.2 connect=0ms service=51ms status=200 bytes=6218 protocol=http tls_version=tls1.3 2025-03-15T06:04:57.147947+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T06%3A04%3A49.554314439Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cd7e65f0-380e-2d1d-674f-5d931cc8d591 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=8404 protocol=http tls_version=tls1.3 2025-03-15T06:06:00.988027+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5b94c6db-7aa8-893c-ac51-b804ef24cf11 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T06:07:01.572384+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T06%3A06%3A58.087707118Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=97f48867-5c8c-9520-07aa-d4ee1f56f90f fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8404 protocol=http tls_version=tls1.3 2025-03-15T06:07:05.671813+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T06%3A06%3A58.087707118Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f8b81954-c3de-7492-645c-363f1947a694 fwd="54.236.114.244" dyno=web.4 connect=0ms service=36ms status=200 bytes=8404 protocol=http tls_version=tls1.3 2025-03-15T06:10:00.717100+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=1176fbcf-8026-624f-08e2-0a2326a39588 fwd="52.27.27.64" dyno=web.1 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T06:15:01.923413+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=820d3aa6-1832-8ba8-c519-0a2263d49a80 fwd="13.109.44.8" dyno=web.2 connect=0ms service=52ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T06:20:00.521665+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=780b7fbb-3091-e35f-e6a1-383195e0cd73 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T06:22:00.516838+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=10e3aa47-666c-ced2-050c-9926001a685a fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T06:26:00.530871+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e6dc70a5-d95e-2c6f-c1c7-ae04e20b0255 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T06:28:00.549561+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=964680cd-4a92-296d-471e-42e4680ed68e fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T06:30:02.075486+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=e1b2d891-6afa-7c3a-7c14-ccd768c83ca7 fwd="13.109.44.8" dyno=web.1 connect=0ms service=56ms status=200 bytes=1687 protocol=http tls_version=tls1.3