2025-03-14T18:03:30.740391+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=vacy2-m8rm8k-ubv1u-1rg83r-1741975410623 fwd="204.14.236.213, 35.85.172.135" dyno=web.2 connect=0ms service=11ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T18:03:30.877203+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/sgonuguntla@salesforce.com" host=icc-rest-production.herokuapp.com request_id=c5f4y-iddny9-o5obq-rdahvl-1741975410768 fwd="204.14.236.213, 35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-14T18:03:34.883053+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7zmxg-73g34f-94bc1yi-x650pf-1741975414430 fwd="204.14.236.210, 35.85.172.135" dyno=web.4 connect=0ms service=259ms status=200 bytes=7956 protocol=http tls_version=tls1.3 2025-03-14T18:03:34.896521+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=uxrgy9-xqlr3i-e9ccy9-krqyfi-1741975414429 fwd="204.14.236.210, 35.161.194.212" dyno=web.4 connect=0ms service=273ms status=200 bytes=482086 protocol=http tls_version=tls1.3 2025-03-14T18:04:06.425108+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=fyo0k6-cic3y8-lmtatb-qddpjt-1741975446121 fwd="204.14.236.211, 35.161.194.212" dyno=web.4 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:04:06.882233+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=j2v84-lc58tq-y61pm-t5damj-1741975446542 fwd="204.14.236.211, 35.85.172.135" dyno=web.2 connect=0ms service=178ms status=200 bytes=7956 protocol=http tls_version=tls1.3 2025-03-14T18:04:06.893326+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mingrui.han@salesforce.com" host=icc-rest-production.herokuapp.com request_id=wsxbmt-tez2d-5tdgli-0n6lbf-1741975446543 fwd="204.14.236.211, 52.27.27.64" dyno=web.4 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:04:07.470945+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000046LaXYAU" host=icc-rest-production.herokuapp.com request_id=52jjsd-l7zyo-e0ixur-f7rlil-1741975446860 fwd="204.14.236.211, 52.27.27.64" dyno=web.5 connect=0ms service=462ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:04:20.291170+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE000012LjV9YAK" host=icc-rest-production.herokuapp.com request_id=3aihgb-mk6jo7-xw8yj-7u8k7v-1741975459722 fwd="204.14.236.211, 35.161.194.212" dyno=web.4 connect=0ms service=418ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:04:34.384891+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/sgonuguntla@salesforce.com" host=icc-rest-production.herokuapp.com request_id=jegnul-9s7rsg-hr0lnv-hc2s5y-1741975474271 fwd="204.14.236.213, 35.85.172.135" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:05:02.198774+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=548b7e3e-ba4a-2692-77ae-f87622dfcb25 fwd="13.109.44.8" dyno=web.5 connect=0ms service=28ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T18:05:10.651688+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=e989a9ef-1c94-0463-7551-b20a8faa7906 fwd="35.161.194.212" dyno=web.1 connect=0ms service=26ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:05:10.657477+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=144ab978-2360-828b-3f24-1434adfb9381 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:05:10.727040+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HC7YFZ9V" host=icc-rest-production.herokuapp.com request_id=31150651-a20f-e5cb-2677-19a0f80e012b fwd="35.161.194.212" dyno=web.1 connect=0ms service=67ms status=200 bytes=16897 protocol=http tls_version=tls1.3 2025-03-14T18:06:25.975526+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00000q3fTkYAI" host=icc-rest-production.herokuapp.com request_id=n67wu5-fmio9q-um232b-8ap1or-1741975585719 fwd="204.14.236.213, 35.161.194.212" dyno=web.1 connect=0ms service=11ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:06:25.980098+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00000UfLP5YAN" host=icc-rest-production.herokuapp.com request_id=w5frl-dgrcrm-co19t-idb5g-1741975585719 fwd="204.14.236.213, 35.85.172.135" dyno=web.5 connect=0ms service=11ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:06:29.024921+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms" host=icc-rest-production.herokuapp.com request_id=heps2b-9yc7wo-us843t-p1f3s-1741975588174 fwd="204.14.236.211, 35.85.172.135" dyno=web.2 connect=0ms service=516ms status=201 bytes=884 protocol=http tls_version=tls1.3 2025-03-14T18:06:29.607735+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=3nahz7-m64v8h-qggnwg-b4321n-1741975589047 fwd="204.14.236.213, 52.27.27.64" dyno=web.3 connect=0ms service=156ms status=200 bytes=8756 protocol=http tls_version=tls1.3 2025-03-14T18:07:21.228975+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=55e9127e-5787-9fe3-8d1d-7980d1c51d9c fwd="35.85.172.135" dyno=web.5 connect=0ms service=28ms status=200 bytes=438 protocol=http tls_version=tls1.3 2025-03-14T18:07:21.237309+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=59159634-70c9-b4ff-0d9f-69b976cf3ee3 fwd="35.85.172.135" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:07:21.321791+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HC7YFZ9V" host=icc-rest-production.herokuapp.com request_id=3517fcf7-cc18-a33c-b6eb-a6b8416ea137 fwd="35.85.172.135" dyno=web.5 connect=0ms service=82ms status=200 bytes=19082 protocol=http tls_version=tls1.3 2025-03-14T18:09:03.040448+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=k54s4b-e8528p-d1qlxc-1pg5vd-1741975742793 fwd="204.14.236.213, 35.161.194.212" dyno=web.1 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:09:03.560385+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kyazaki@salesforce.com" host=icc-rest-production.herokuapp.com request_id=r5ocj-vf57t-01er0c-n5d3qr-1741975743281 fwd="204.14.236.213, 52.27.27.64" dyno=web.3 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:09:03.594380+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=3ofwen-loqvxs-2io9qb-u8isba-1741975743279 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=240ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:09:03.619836+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=96vu-7pak3q-xyfkm8-hv21fr-1741975743278 fwd="204.14.236.213, 35.161.194.212" dyno=web.2 connect=0ms service=292ms status=200 bytes=482087 protocol=http tls_version=tls1.3 2025-03-14T18:10:00.532592+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=294c9a4d-18e1-11da-56c4-bff740ca43d2 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:10:00.884984+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=0139a66b-fdfa-69be-a6cb-df6b3211f1cf fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:12:00.592730+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=cf967e36-2f3a-08e9-298f-a252092cf343 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:12:42.049492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=542a72c0-ecf7-c558-5b10-520f695f4102 fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=455 protocol=http tls_version=tls1.3 2025-03-14T18:12:42.054273+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9f5e3740-64f3-659b-1d78-090d3a53524e fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:13:01.248513+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa/close" host=icc-rest-production.herokuapp.com request_id=vwpivk-b1n62-lccsei-72br5k-1741975979627 fwd="204.14.236.213, 35.161.194.212" dyno=web.3 connect=0ms service=866ms status=200 bytes=2965 protocol=http tls_version=tls1.3 2025-03-14T18:13:02.445684+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=60u6ji-67nxp-d3502t-jogaa8-1741975981700 fwd="204.14.236.213, 35.85.172.135" dyno=web.5 connect=0ms service=275ms status=200 bytes=23531 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.261789+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAQM7U1CG" host=icc-rest-production.herokuapp.com request_id=d9532c0e-1f96-c681-c975-cbf26e5dc1b6 fwd="35.161.194.212" dyno=web.1 connect=0ms service=20ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.273247+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03LNRS637U" host=icc-rest-production.herokuapp.com request_id=28735390-a1a4-8f9d-3564-51353af201a4 fwd="35.161.194.212" dyno=web.1 connect=0ms service=8ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.276560+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02PVUDCDH8" host=icc-rest-production.herokuapp.com request_id=40d6c1ff-d4f6-5cfd-56c3-b0343853b830 fwd="35.161.194.212" dyno=web.1 connect=0ms service=2ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.284268+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAR5LJE9J" host=icc-rest-production.herokuapp.com request_id=1701e688-1077-107f-9dd5-960e373c9785 fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.299544+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WHX979MB6" host=icc-rest-production.herokuapp.com request_id=09026cca-de6e-198c-600a-d6f083a263af fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=190 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.320087+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WEZKBTRBJ" host=icc-rest-production.herokuapp.com request_id=2fea78d0-fc8d-c7e4-488e-d1b13ac9af2d fwd="35.161.194.212" dyno=web.1 connect=0ms service=23ms status=200 bytes=174 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.321927+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=a8360c77-6911-2112-7b8c-cb54a75d123b fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.331621+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U042SBSFFU0" host=icc-rest-production.herokuapp.com request_id=f24b77f8-e4a0-e7e1-5bed-094fd04d177f fwd="35.161.194.212" dyno=web.1 connect=0ms service=18ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.335366+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06Q54CS88M" host=icc-rest-production.herokuapp.com request_id=f59c413f-539f-be61-a05c-2ffeaa008fe2 fwd="35.161.194.212" dyno=web.1 connect=0ms service=23ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.451810+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WLWFASNCE" host=icc-rest-production.herokuapp.com request_id=f5c6f5ba-f314-a5f2-56d0-02b9506fc739 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.452756+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02UBSF8VQS" host=icc-rest-production.herokuapp.com request_id=29f97868-468f-9fe5-2a86-8444ffbbbfc3 fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.260249+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WHLUP6HAN" host=icc-rest-production.herokuapp.com request_id=dc7aed57-a98f-f201-127a-9434e9fea036 fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.263216+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02M1DFH9HS" host=icc-rest-production.herokuapp.com request_id=e29bcdd9-7b91-0c28-49af-9f97a0a3f8f2 fwd="35.161.194.212" dyno=web.2 connect=0ms service=2ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.275578+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01UPBJAV5F" host=icc-rest-production.herokuapp.com request_id=d302ec17-5224-86ec-0cf1-16a54119c7f0 fwd="35.161.194.212" dyno=web.2 connect=0ms service=5ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.279796+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02J48SHPQA" host=icc-rest-production.herokuapp.com request_id=2dae5dc1-dc49-c277-1220-f80202e5af4b fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=193 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.285369+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WC0AYUZEE" host=icc-rest-production.herokuapp.com request_id=809fb00e-453d-49ee-f390-d0b799022015 fwd="35.161.194.212" dyno=web.2 connect=0ms service=8ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.299372+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAXCLPH43" host=icc-rest-production.herokuapp.com request_id=04fb026d-1805-1be6-cc84-0a8354c549be fwd="35.161.194.212" dyno=web.2 connect=0ms service=6ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.304799+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/UBUTQMT6D" host=icc-rest-production.herokuapp.com request_id=99db88e3-683b-815c-894b-2097d1063ec6 fwd="35.161.194.212" dyno=web.2 connect=0ms service=25ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.305940+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U032QNNKMT7" host=icc-rest-production.herokuapp.com request_id=f3750566-a998-336f-ca67-944b6f1c45e2 fwd="35.161.194.212" dyno=web.2 connect=0ms service=30ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.309127+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02DWLVTKB9" host=icc-rest-production.herokuapp.com request_id=62b0a7dc-4a37-94e4-3c69-9f6a26c2f611 fwd="35.161.194.212" dyno=web.2 connect=0ms service=29ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.248115+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAQM5JE5N" host=icc-rest-production.herokuapp.com request_id=487e0dce-6235-42cc-a80a-aaf13bc43556 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.270219+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02R6263VGU" host=icc-rest-production.herokuapp.com request_id=2ea13091-3796-df74-ed00-ed3778273798 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=196 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.274692+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01FTQFQZUP" host=icc-rest-production.herokuapp.com request_id=1807b85c-b56d-c1c3-36e9-676c39c72722 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=207 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.285479+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/W010UFLP1MZ" host=icc-rest-production.herokuapp.com request_id=94e5f27f-a0e8-7386-55f8-a35808166036 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.299289+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WBY5HAV5K" host=icc-rest-production.herokuapp.com request_id=789ba38a-2c4a-1dea-5fd1-fa868b306109 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.313009+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U050ZRLTR5Y" host=icc-rest-production.herokuapp.com request_id=573e650f-4dd4-469e-e9ca-e9c1a0d08a9e fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=211 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.320019+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WV8TM5WP5" host=icc-rest-production.herokuapp.com request_id=850912f5-ce94-c075-fb4a-b225fec8572c fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.321706+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06AB75U7T7" host=icc-rest-production.herokuapp.com request_id=dca031af-c046-8984-26ae-49c635b7554f fwd="35.161.194.212" dyno=web.5 connect=0ms service=7ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T18:13:04.322441+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U05HBJ1NXNZ" host=icc-rest-production.herokuapp.com request_id=74c062e2-1111-d06d-39b7-8775fd82fb5a fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T18:13:15.025750+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A13%3A13.632172676Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=02726b7e-1ac3-0395-de44-d2314b08c59c fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=9096 protocol=http tls_version=tls1.3 2025-03-14T18:13:21.239795+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A13%3A13.632172676Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b529e6d7-fcf5-51dc-b970-9b7e758926c7 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=9096 protocol=http tls_version=tls1.3 2025-03-14T18:13:42.130369+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=0itg4l-rufyor-geme9-zemz4-1741976021289 fwd="104.161.246.4, 35.161.194.212" dyno=web.4 connect=0ms service=511ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:16:48.785495+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=mdm78b-6zbnns-oyghn-iepd8-1741976208628 fwd="13.110.54.14, 35.161.194.212" dyno=web.1 connect=0ms service=26ms status=200 bytes=428 protocol=http tls_version=tls1.3 2025-03-14T18:16:49.003841+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/ttuan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=kllmo-d0jdyc-8k546s-vt75gw-1741976208802 fwd="13.110.54.14, 35.85.172.135" dyno=web.3 connect=0ms service=19ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T18:18:00.536810+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c011d849-5c15-80cb-1411-acded4dc9b83 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:18:11.802207+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=rzm9b-jp3a3-pk38k-cjpq2-1741976291581 fwd="204.14.236.210, 52.27.27.64" dyno=web.3 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:18:12.245257+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=dfjr9q-qce4mq-nlcsoo-mw5i2f-1741976291741 fwd="204.14.236.210, 52.27.27.64" dyno=web.4 connect=0ms service=307ms status=200 bytes=482192 protocol=http tls_version=tls1.3 2025-03-14T18:18:12.281276+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vekehp-t9rbp9-z4aryw-axo6qx-1741976291741 fwd="204.14.236.210, 35.161.194.212" dyno=web.4 connect=0ms service=330ms status=200 bytes=8754 protocol=http tls_version=tls1.3 2025-03-14T18:20:52.340620+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=syfrx-yxi69m-bl14xp-zwltaa-1741976452018 fwd="104.161.246.4, 52.27.27.64" dyno=web.3 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:21:59.528096+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4a12b432-36cd-8ff4-bcbb-a48e64a77f8a fwd="52.27.27.64" dyno=web.2 connect=0ms service=25ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T18:21:59.534907+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=761e5d2e-a3db-476e-bbf5-1cbd40bbc261 fwd="52.27.27.64" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:25:01.777176+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=5f56e29b-1261-dc38-9f11-7eab31371e9d fwd="13.109.44.8" dyno=web.5 connect=0ms service=56ms status=200 bytes=2102 protocol=http tls_version=tls1.3 2025-03-14T18:25:02.026071+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=284089b6-cf06-ecf7-cc7c-740116dfd3f0 fwd="13.109.44.8" dyno=web.1 connect=0ms service=28ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T18:25:12.123206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A25%3A10.742154932Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=83f9d203-73b1-83cf-7652-79d63d5580a7 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=9098 protocol=http tls_version=tls1.3 2025-03-14T18:25:18.330903+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A25%3A10.742154932Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=687c7eb7-0177-86ae-5529-0bf2c25f8c84 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=9098 protocol=http tls_version=tls1.3 2025-03-14T18:26:00.535991+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0debd456-9917-0c06-b5b8-7b70024a052a fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:27:21.623860+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=o1t0xp-bp2a5q-411au-ffbmdc-1741976841430 fwd="204.14.236.210, 52.27.27.64" dyno=web.2 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:27:58.149313+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a07ff0bf-3bc8-3049-0e78-8491ecad0dd2 fwd="35.161.194.212" dyno=web.1 connect=0ms service=26ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T18:27:58.157261+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ddb96dd1-f5a8-3b07-fe97-665bf8d67619 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:28:00.806612+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9beaf9fd-6dec-bab1-8d9d-8d025722ae38 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:28:39.429939+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=46b3ac0f-659b-1b36-ec23-6edc1b4eaaec fwd="52.27.27.64" dyno=web.5 connect=0ms service=29ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T18:28:39.437012+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1cb73b57-519f-99dc-fb19-0799051ddc6e fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:28:39.508253+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HRLTF40J" host=icc-rest-production.herokuapp.com request_id=01df819b-d21b-c6ec-014e-f3257efc40a7 fwd="52.27.27.64" dyno=web.5 connect=0ms service=68ms status=200 bytes=4127 protocol=http tls_version=tls1.3 2025-03-14T18:28:39.515012+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=a0ff2fbe-0555-768f-d27d-a3540d42862e fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:29:21.707827+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b60f3fe2-ede2-f5dc-8660-8bf6782436bb fwd="52.27.27.64" dyno=web.4 connect=0ms service=12ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T18:29:21.714271+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f353e897-d8cf-b551-f1a5-f3fa61909af9 fwd="52.27.27.64" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:29:21.777631+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HRLTF40J" host=icc-rest-production.herokuapp.com request_id=46c5c7e4-14dc-82ab-4d58-37b2f640fd8a fwd="52.27.27.64" dyno=web.4 connect=0ms service=61ms status=200 bytes=4154 protocol=http tls_version=tls1.3 2025-03-14T18:29:21.782531+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=033095a7-eb88-c9ff-9d26-f8c0e2ab598b fwd="52.27.27.64" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:29:29.095453+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=e95d92cc-ce75-cf8c-c06d-ece6fc910a45 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:29:29.224634+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f1aacab0-cb35-ad34-ec05-d08dc78166ee fwd="35.161.194.212" dyno=web.5 connect=0ms service=13ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T18:29:29.231460+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1b1aee26-8ce2-59b9-44e4-93da92d579a4 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:29:29.260809+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=iie-kil" host=icc-rest-production.herokuapp.com request_id=a9700268-ae0d-7693-0260-2ddf6c71b6cb fwd="35.161.194.212" dyno=web.5 connect=0ms service=26ms status=200 bytes=155 protocol=http tls_version=tls1.3 2025-03-14T18:30:02.041353+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=0246feef-0b43-8e0c-7a3a-4810fb4ef3a2 fwd="13.109.44.8" dyno=web.2 connect=0ms service=12ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T18:30:37.116100+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=e0txl-m5dn4-pfqeid-0n3qac-1741977036792 fwd="104.161.246.4, 35.85.172.135" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:30:37.729728+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/c4404702-786a-4147-bb53-d8e51e848b2e/close" host=icc-rest-production.herokuapp.com request_id=d0dc38b0-85ce-662a-b07a-c30ecf53bd9a fwd="52.27.27.64" dyno=web.5 connect=0ms service=223ms status=200 bytes=4132 protocol=http tls_version=tls1.3 2025-03-14T18:30:39.953617+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WFB89UW03" host=icc-rest-production.herokuapp.com request_id=bd8239ca-3a07-045a-a59c-b1bdfe2b4144 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T18:30:39.973090+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WKS74NNAW" host=icc-rest-production.herokuapp.com request_id=3d6f0108-d1ac-20e4-7800-8065e0ee8ef3 fwd="35.161.194.212" dyno=web.5 connect=0ms service=23ms status=200 bytes=204 protocol=http tls_version=tls1.3 2025-03-14T18:30:39.979204+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06DSE437TM" host=icc-rest-production.herokuapp.com request_id=c9322363-89a3-825d-50eb-e70f4653f749 fwd="35.161.194.212" dyno=web.5 connect=0ms service=21ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T18:30:39.992673+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02U43LU64E" host=icc-rest-production.herokuapp.com request_id=4dc1879d-26c2-8085-7db6-d797c9667049 fwd="35.161.194.212" dyno=web.5 connect=0ms service=34ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T18:30:40.002244+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U089WQV39UN" host=icc-rest-production.herokuapp.com request_id=23cfd837-e73f-da89-d1e9-e030a920c3b2 fwd="35.161.194.212" dyno=web.5 connect=0ms service=39ms status=200 bytes=208 protocol=http tls_version=tls1.3 2025-03-14T18:32:32.913540+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms" host=icc-rest-production.herokuapp.com request_id=u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193 fwd="204.14.236.211, 35.85.172.135" dyno=web.5 connect=0ms service=397ms status=201 bytes=946 protocol=http tls_version=tls1.3 2025-03-14T18:32:33.501798+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=xnlw7e-ayrv9o-ms6pca-8o9zp-1741977152954 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=196ms status=200 bytes=9067 protocol=http tls_version=tls1.3 2025-03-14T18:33:46.371912+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A33%3A46.063163781Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a62fce0e-8c9f-c2a8-c23f-7284b0ac6717 fwd="54.236.114.244" dyno=web.3 connect=0ms service=59ms status=200 bytes=9117 protocol=http tls_version=tls1.3 2025-03-14T18:38:00.510238+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ca92f1fd-08d7-a9f9-b355-a5fa0141df95 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:38:32.596911+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3b94e6a4-b7fc-36aa-0f05-d3bf05d9fad6 fwd="52.27.27.64" dyno=web.1 connect=0ms service=28ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T18:38:32.605055+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e2bc27e0-b30a-dfa4-51f5-82671b798d55 fwd="52.27.27.64" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:38:32.704293+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=34571c99-c881-e568-3588-d044a0f40997 fwd="52.27.27.64" dyno=web.1 connect=0ms service=96ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T18:38:32.910931+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e/comms/latest" host=icc-rest-production.herokuapp.com request_id=2d832bbf-4b3c-6b86-a977-3a66aa4e809a fwd="52.27.27.64" dyno=web.1 connect=0ms service=30ms status=200 bytes=2825 protocol=http tls_version=tls1.3 2025-03-14T18:38:33.000923+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7055693c-fa5f-b968-5a65-0f28cab2db25 fwd="35.161.194.212" dyno=web.1 connect=0ms service=17ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T18:38:33.009833+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=65c446f7-25d5-fdcc-41b4-199ae49f9bc4 fwd="35.161.194.212" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:38:33.122899+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=14048e3e-8e37-fc71-3bc9-ec7ff96b74ba fwd="35.161.194.212" dyno=web.1 connect=0ms service=110ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T18:38:33.293079+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e/comms/latest" host=icc-rest-production.herokuapp.com request_id=40ff1a23-4072-8425-7297-47482424e60b fwd="35.161.194.212" dyno=web.1 connect=0ms service=29ms status=200 bytes=2825 protocol=http tls_version=tls1.3 2025-03-14T18:38:40.240811+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T18%3A38%3A39.960150850Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=da003dc9-832e-1cb6-5dc7-4f2ec3b04b11 fwd="54.236.114.244" dyno=web.2 connect=0ms service=54ms status=200 bytes=9117 protocol=http tls_version=tls1.3 2025-03-14T18:39:01.478571+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=hzjs75-5avu4i-pzeo3j-on8n-1741977541329 fwd="13.110.54.15, 35.161.194.212" dyno=web.2 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:39:01.650239+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=hui44s-5xayii-ush77w-eik49a-1741977541484 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:39:02.504831+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006evY3IAI" host=icc-rest-production.herokuapp.com request_id=45572-6tm1w-hj0u0d-skcqjr-1741977541821 fwd="13.110.54.15, 35.85.172.135" dyno=web.3 connect=0ms service=545ms status=200 bytes=638 protocol=http tls_version=tls1.3 2025-03-14T18:39:18.107203+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mjamsandekar@salesforce.com" host=icc-rest-production.herokuapp.com request_id=b947l-q2uvx-1q9u-duczqo-1741977557946 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:40:02.378530+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=1934e99a-41fb-e065-6c54-1afe046dab53 fwd="13.109.44.8" dyno=web.2 connect=0ms service=31ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T18:40:30.247803+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=gtg1bd-224twh-cyxsnj-2s4ol-1741977629625 fwd="104.161.246.4, 52.27.27.64" dyno=web.3 connect=0ms service=293ms status=200 bytes=482222 protocol=http tls_version=tls1.3 2025-03-14T18:40:54.474395+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=083da8f5-2289-5a72-bd0d-584657a84c19 fwd="35.161.194.212" dyno=web.4 connect=0ms service=40ms status=200 bytes=426 protocol=http tls_version=tls1.3 2025-03-14T18:40:54.486048+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=dd0a10df-c122-9828-ebd4-da8a8d1ac539 fwd="35.161.194.212" dyno=web.4 connect=0ms service=9ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:40:54.595220+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HC7YFZ9V" host=icc-rest-production.herokuapp.com request_id=d4562198-4c61-9cf2-3743-9a4df0a32f39 fwd="35.161.194.212" dyno=web.4 connect=0ms service=106ms status=200 bytes=21375 protocol=http tls_version=tls1.3 2025-03-14T18:40:54.835164+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms/latest" host=icc-rest-production.herokuapp.com request_id=17eb18c5-95e9-03c4-6896-1d8a7bf7a14a fwd="35.161.194.212" dyno=web.4 connect=0ms service=30ms status=200 bytes=2292 protocol=http tls_version=tls1.3 2025-03-14T18:41:06.112187+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00000c325vYAA" host=icc-rest-production.herokuapp.com request_id=ae1fa0d1-a925-7ebe-182a-59aabcf63656 fwd="35.85.172.135" dyno=web.1 connect=0ms service=31ms status=200 bytes=594 protocol=http tls_version=tls1.3 2025-03-14T18:41:06.124925+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/undefined/config" host=icc-rest-production.herokuapp.com request_id=5c85622a-7880-b270-62e9-b286728b58e5 fwd="35.85.172.135" dyno=web.1 connect=0ms service=10ms status=500 bytes=63 protocol=http tls_version=tls1.3 2025-03-14T18:42:00.546820+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b1dc7fde-11e6-cd0b-1293-8c3ebe990c39 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:42:40.913410+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=lyidqg-4kglp-4ofnj-exhm3-1741977760797 fwd="204.14.236.211, 52.27.27.64" dyno=web.3 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:42:41.223108+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mingrui.han@salesforce.com" host=icc-rest-production.herokuapp.com request_id=8f5de-sdnttq-5uev7-wbgdld-1741977760934 fwd="204.14.236.211, 35.85.172.135" dyno=web.3 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:45:56.174752+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/42054333-1caf-49ea-818e-a6e44100cf29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=qvch2-esk5at-4q6x5-jzbm6o-1741977955654 fwd="13.110.54.14, 35.85.172.135" dyno=web.1 connect=0ms service=172ms status=200 bytes=1876 protocol=http tls_version=tls1.3 2025-03-14T18:45:56.246451+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/42054333-1caf-49ea-818e-a6e44100cf29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ki151-g8qqy-9uq7s-1atyp-1741977955595 fwd="204.14.236.211, 52.27.27.64" dyno=web.1 connect=0ms service=191ms status=200 bytes=1876 protocol=http tls_version=tls1.3 2025-03-14T18:45:56.569845+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/42054333-1caf-49ea-818e-a6e44100cf29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=uwpdbs-qj5m5l-ajq0gv-9skn0t-1741977955636 fwd="85.222.134.3, 52.27.27.64" dyno=web.3 connect=0ms service=179ms status=200 bytes=1876 protocol=http tls_version=tls1.3 2025-03-14T18:46:05.860570+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=fa96fed0-a81a-0274-dc21-b996eb11e67d fwd="52.27.27.64" dyno=web.3 connect=0ms service=11ms status=200 bytes=444 protocol=http tls_version=tls1.3 2025-03-14T18:46:05.869662+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=46ecafc1-3b63-4ea5-ee05-173d1acaf17c fwd="52.27.27.64" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:46:05.925044+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=def8d7d5-3485-c762-48a0-e6d23d3d72e8 fwd="52.27.27.64" dyno=web.3 connect=0ms service=52ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T18:46:06.991649+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=medtia-0hr8rb-vueh74-9ips8w-1741977966716 fwd="13.110.54.13, 35.85.172.135" dyno=web.4 connect=0ms service=160ms status=200 bytes=1651 protocol=http tls_version=tls1.3 2025-03-14T18:46:07.046078+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vv1877-mwo8a-40def-glm3ut-1741977966689 fwd="204.14.236.211, 52.27.27.64" dyno=web.4 connect=0ms service=204ms status=200 bytes=1651 protocol=http tls_version=tls1.3 2025-03-14T18:46:07.296685+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=nz2drn-bp2tdl-ol388m-c7f3z1-1741977966689 fwd="204.14.236.211, 52.27.27.64" dyno=web.3 connect=0ms service=132ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:46:12.385563+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825" host=icc-rest-production.herokuapp.com request_id=d04fdfaa-152f-e561-6c2a-185c6dc2b527 fwd="13.109.44.8" dyno=web.1 connect=0ms service=11ms status=200 bytes=1085 protocol=http tls_version=tls1.3 2025-03-14T18:46:14.905123+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=39b9b926-7ea8-d510-ab8b-ba0754255c6e fwd="35.161.194.212" dyno=web.4 connect=0ms service=11ms status=200 bytes=479 protocol=http tls_version=tls1.3 2025-03-14T18:46:14.912180+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=deda7387-9edb-d2ae-17d9-3bc0ea4c41aa fwd="35.161.194.212" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:46:14.965686+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=82799d79-872e-027f-7521-4483dc7e506f fwd="35.161.194.212" dyno=web.4 connect=0ms service=51ms status=200 bytes=5063 protocol=http tls_version=tls1.3 2025-03-14T18:46:34.064402+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4786b5b0-a0d9-1d4f-8ccf-d34e8a9b0e59 fwd="52.27.27.64" dyno=web.3 connect=0ms service=20ms status=200 bytes=434 protocol=http tls_version=tls1.3 2025-03-14T18:46:34.071191+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d0c59c94-f542-3e62-2510-cc03eeaf3e55 fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:46:34.134919+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=ef344cea-6c8d-7748-8c5f-bd265ebe7b17 fwd="52.27.27.64" dyno=web.3 connect=0ms service=62ms status=200 bytes=5612 protocol=http tls_version=tls1.3 2025-03-14T18:46:34.229847+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3b20a255-65a7-d0a3-fdc0-256000f88ecb fwd="35.85.172.135" dyno=web.3 connect=0ms service=11ms status=200 bytes=445 protocol=http tls_version=tls1.3 2025-03-14T18:46:34.239010+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3bae0745-c4be-3921-13cb-264857bf22f9 fwd="35.85.172.135" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:46:34.297822+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=060140c6-0a9b-accf-64f1-468175e51663 fwd="35.85.172.135" dyno=web.3 connect=0ms service=56ms status=200 bytes=5612 protocol=http tls_version=tls1.3 2025-03-14T18:46:34.305825+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=ed6c1682-0a19-f4e6-27ef-bddc686cc720 fwd="52.27.27.64" dyno=web.3 connect=0ms service=28ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:46:56.378774+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=rmqgc3-1ssk4i-1jj2ed-yf7qor-1741978016174 fwd="85.222.134.3, 35.161.194.212" dyno=web.5 connect=0ms service=23ms status=200 bytes=447 protocol=http tls_version=tls1.3 2025-03-14T18:46:57.675556+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000004K8lVYAS" host=icc-rest-production.herokuapp.com request_id=qvyew-tmyg68-j0vt6g-uagw2o-1741978016972 fwd="85.222.134.3, 35.161.194.212" dyno=web.1 connect=0ms service=518ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:47:07.093729+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=67c8907d-dd80-fd57-9e5c-96398d0aeb7f fwd="35.161.194.212" dyno=web.3 connect=0ms service=22ms status=200 bytes=434 protocol=http tls_version=tls1.3 2025-03-14T18:47:07.103486+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=bb591aa1-e431-5630-7ff9-bef4c98ecd55 fwd="35.161.194.212" dyno=web.3 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:47:07.169179+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=d479e542-3419-7473-bc98-21a7a1381e75 fwd="35.161.194.212" dyno=web.3 connect=0ms service=63ms status=200 bytes=5612 protocol=http tls_version=tls1.3 2025-03-14T18:47:07.330897+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=ff811540-09ae-ef2e-1a20-57b586afeeca fwd="35.161.194.212" dyno=web.3 connect=0ms service=15ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:47:15.550137+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=qd7p8f-9kizd9-sqpuk49-tahli-1741978034353 fwd="85.222.134.3, 35.85.172.135" dyno=web.3 connect=0ms service=136ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:47:23.254950+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=cc7d084c-5e42-7754-7b82-cc300f834642 fwd="35.161.194.212" dyno=web.1 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:47:23.315149+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=e5615da2-7949-3a27-a5c8-8a56a058c977 fwd="35.161.194.212" dyno=web.1 connect=0ms service=58ms status=200 bytes=7058 protocol=http tls_version=tls1.3 2025-03-14T18:47:23.485217+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=0d71ca35-39f2-6ca6-6160-42bff8e9bc1e fwd="35.161.194.212" dyno=web.1 connect=0ms service=15ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:48:00.849509+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5b172a5d-415b-aad2-3427-742d5d4dc5a2 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:49:02.258236+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/aggarwal.n@salesforce.com" host=icc-rest-production.herokuapp.com request_id=t6a9tq-3cjkh-97cbao-bqmjva-1741978141516 fwd="13.110.54.10, 35.85.172.135" dyno=web.5 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:49:03.437163+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000007E8JRYA0" host=icc-rest-production.herokuapp.com request_id=1b7pon-lx1kxr-hejsg-ig4hoa-1741978142908 fwd="13.110.54.10, 35.85.172.135" dyno=web.2 connect=0ms service=393ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:49:08.014662+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=7assm-k95a7j-lct2n-psgxkzl-1741978147944 fwd="13.110.54.15, 52.27.27.64" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:49:08.146347+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2tct0k-42cwqr-65syld-h35qj-1741978148059 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=13ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:49:08.449942+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=z2y9j-omd4n5-n1cx1o-i5zj3q-1741978148230 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=158ms status=200 bytes=4825 protocol=http tls_version=tls1.3 2025-03-14T18:49:20.010063+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4zqza-qc3kzp-ubsqa-tjqsmh-1741978159633 fwd="85.222.134.3, 35.161.194.212" dyno=web.2 connect=0ms service=14ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:49:20.948745+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=2xtvn-6xh13d-x8bsrr-lvx5f9-1741978160327 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=165ms status=200 bytes=4825 protocol=http tls_version=tls1.3 2025-03-14T18:49:27.283635+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=szs0l-3dh4gg-jh0onn-nstn8l-1741978167172 fwd="13.110.54.11, 52.27.27.64" dyno=web.1 connect=0ms service=29ms status=200 bytes=428 protocol=http tls_version=tls1.3 2025-03-14T18:49:27.509240+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slevenson@salesforce.com" host=icc-rest-production.herokuapp.com request_id=sp9tt-0k8p0o-l6men-zu0cim-1741978167398 fwd="13.110.54.11, 52.27.27.64" dyno=web.1 connect=0ms service=23ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T18:49:27.676714+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/639440fb-de3a-4316-b146-d1c0cb434cf5?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=82ghud-zr7sa-n7sfl-5blqw8-1741978167394 fwd="13.110.54.11, 35.161.194.212" dyno=web.5 connect=0ms service=193ms status=200 bytes=3236 protocol=http tls_version=tls1.3 2025-03-14T18:49:27.751062+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=mk1i6j-uzwlsh-93qoxxj-nmy0r-1741978167394 fwd="13.110.54.11, 35.85.172.135" dyno=web.4 connect=0ms service=274ms status=200 bytes=482307 protocol=http tls_version=tls1.3 2025-03-14T18:49:44.250642+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=platform%20events" host=icc-rest-production.herokuapp.com request_id=hhvonl-uj2mw-y366pi-f6ivz-1741978184095 fwd="13.110.54.10, 35.85.172.135" dyno=web.2 connect=0ms service=27ms status=200 bytes=86 protocol=http tls_version=tls1.3 2025-03-14T18:49:52.029273+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6ycbt-6z20vt-pnxxqr-xg8w8o-1741978191720 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=184ms status=200 bytes=4994 protocol=http tls_version=tls1.3 2025-03-14T18:49:52.257670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zhx19j-9or8xg-nflub6-pr1ax-1741978191717 fwd="13.110.54.13, 35.85.172.135" dyno=web.3 connect=0ms service=220ms status=200 bytes=4994 protocol=http tls_version=tls1.3 2025-03-14T18:49:52.360324+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vvnsiv-t35u5-z6rmsc-pjucyi-1741978191724 fwd="13.110.54.10, 35.85.172.135" dyno=web.3 connect=0ms service=210ms status=200 bytes=5018 protocol=http tls_version=tls1.3 2025-03-14T18:49:52.259291+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=og85sc8-a32fpf-cb3tbq-8lencs-1741978191735 fwd="13.110.54.14, 35.161.194.212" dyno=web.5 connect=0ms service=222ms status=200 bytes=4994 protocol=http tls_version=tls1.3 2025-03-14T18:49:52.740728+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=mhtgxe-s42l3e-3kfxql-swvo9b-1741978191697 fwd="204.14.236.211, 52.27.27.64" dyno=web.2 connect=0ms service=140ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:49:53.467722+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=k0h7i-caror3-zen6dl-7gpw7-1741978191777 fwd="13.110.54.10, 35.85.172.135" dyno=web.1 connect=0ms service=149ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:49:53.727112+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8enj2-8wfnsr-lm1118-xx77v-1741978191783 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=136ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:49:59.066935+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=896441bc-38e2-8576-1086-76eba41e86fc fwd="35.161.194.212" dyno=web.5 connect=0ms service=12ms status=200 bytes=423 protocol=http tls_version=tls1.3 2025-03-14T18:49:59.074670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e7cb74fb-cc8f-3b41-cbdc-a632c6df60b5 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:49:59.134533+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=e6393650-8dea-6d7a-333c-23cc2a98c55f fwd="35.161.194.212" dyno=web.5 connect=0ms service=57ms status=200 bytes=8487 protocol=http tls_version=tls1.3 2025-03-14T18:49:59.306267+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=d961cf71-0c2f-d8ea-198f-3ac0162ae9d6 fwd="35.161.194.212" dyno=web.5 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:50:00.581573+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2ca50f77-869e-7bf9-babe-374ea34efc1e fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:50:07.034276+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=3e754636-8817-8370-71c4-9b7a24e3a7d1 fwd="52.27.27.64" dyno=web.3 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:50:13.782459+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=imod7-y00m7r-4cfb38-wg879-1741978213681 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:50:14.194387+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=fvuu1p-x49xid-2pqm27-jhojmm-1741978213857 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=266ms status=200 bytes=482344 protocol=http tls_version=tls1.3 2025-03-14T18:50:14.333620+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=z2puzm-nxg0e-tdbmr-x2cyo-1741978213857 fwd="204.14.236.213, 35.85.172.135" dyno=web.4 connect=0ms service=378ms status=200 bytes=23819 protocol=http tls_version=tls1.3 2025-03-14T18:50:14.201096+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/kyazaki@salesforce.com" host=icc-rest-production.herokuapp.com request_id=uy44hf-g88f4-trknqw-5g3hl-1741978213860 fwd="204.14.236.213, 52.27.27.64" dyno=web.5 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:52:20.362621+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/roles" host=icc-rest-production.herokuapp.com request_id=929de14a-7c3a-fcb4-a0a7-40bcb34dedff fwd="35.85.172.135" dyno=web.2 connect=0ms service=207ms status=200 bytes=1454 protocol=http tls_version=tls1.3 2025-03-14T18:52:21.156720+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=k2nlkm-rfww6-709aon-qy3zsi-1741978340728 fwd="13.110.54.14, 35.161.194.212" dyno=web.2 connect=0ms service=141ms status=200 bytes=5595 protocol=http tls_version=tls1.3 2025-03-14T18:52:21.772272+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=3sj5k-4okbz8-flai1-mwd68qe-1741978340813 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=219ms status=200 bytes=5595 protocol=http tls_version=tls1.3 2025-03-14T18:52:21.958118+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=awefkf-t43wx-dprsdh-iijkf-1741978340763 fwd="85.222.134.3, 35.85.172.135" dyno=web.4 connect=0ms service=145ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:52:21.785792+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=614yxj-h0ohik-9goyvr-51tiz9-1741978340696 fwd="204.14.236.211, 52.27.27.64" dyno=web.5 connect=0ms service=186ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:52:22.687664+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ca4dfi-x0d5m-4q4mrs-0un999-1741978340783 fwd="13.110.54.10, 35.161.194.212" dyno=web.4 connect=0ms service=141ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:52:31.621420+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=New%2CInProgress%2CResolved&pageSize=200&include=all&severity=Sev4%2CSev3%2CSev2%2CSev1%2CSev0" host=icc-rest-production.herokuapp.com request_id=bcc1c943-56b8-96cc-f6fb-ce2aa986b668 fwd="13.109.44.8" dyno=web.5 connect=0ms service=260ms status=200 bytes=149274 protocol=http tls_version=tls1.3 2025-03-14T18:53:17.652626+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8w8gni-pws0rk-38t49u-923jbi-1741978396944 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:53:18.016374+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9vp5n-iu2i8-7yg3cp-56q3dq-1741978397654 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:53:28.110533+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b40e3f93-0cf2-3cc7-6f37-86fbf478cafe fwd="35.85.172.135" dyno=web.2 connect=0ms service=12ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T18:53:28.116658+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3983b37e-9f10-8396-e49e-602f79fcf717 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:53:40.002476+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=52bd5c0a-3cda-f0e3-ee63-20eaf5baf7b4 fwd="35.161.194.212" dyno=web.5 connect=0ms service=30ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T18:53:40.012719+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ed1e158f-e133-3ede-a24f-6610e36ffa0f fwd="35.161.194.212" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:53:40.086110+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=2410fd1c-3929-6b2d-14a5-2d54ab00ea73 fwd="35.161.194.212" dyno=web.5 connect=0ms service=70ms status=200 bytes=5740 protocol=http tls_version=tls1.3 2025-03-14T18:53:46.726516+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=rd8a9i-2mqppo-9uuexk-emgzzi-1741978426472 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=204ms status=200 bytes=5657 protocol=http tls_version=tls1.3 2025-03-14T18:54:49.206040+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e7cm6o-1fhz5u-hfdyr-7sdlz-1741978488750 fwd="13.110.54.10, 35.161.194.212" dyno=web.4 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:54:49.380824+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=yx8ps-xytqtj-5g3scd-rtz0x-1741978489235 fwd="13.110.54.10, 35.161.194.212" dyno=web.5 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:54:49.931876+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=k6r9d-rlq92l-fqntia7-3fel6m8-1741978489443 fwd="13.110.54.10, 35.161.194.212" dyno=web.4 connect=0ms service=283ms status=200 bytes=482348 protocol=http tls_version=tls1.3 2025-03-14T18:55:04.540479+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=59c7ae67-7d29-276c-fcb1-be7ac418ac2b fwd="35.85.172.135" dyno=web.4 connect=0ms service=24ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:55:04.546742+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3c63da00-b761-89cc-3364-f4579d4a96c4 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:04.611181+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=e55ad710-669f-2051-c4ea-a48d0876971d fwd="35.85.172.135" dyno=web.4 connect=0ms service=61ms status=200 bytes=8499 protocol=http tls_version=tls1.3 2025-03-14T18:55:04.616212+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=5189b3d8-f55e-b473-cac0-91effee2e89e fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:55:08.441528+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=733y5j-s4kdqr-dqbteu-z8gras-1741978508150 fwd="13.110.54.13, 35.161.194.212" dyno=web.5 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:55:08.941182+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b5bab78d-4bff-427b-af51-bba3b1273c49?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6a2psd-4cfowh-cih3zs-qniyuk-1741978508574 fwd="13.110.54.13, 35.85.172.135" dyno=web.1 connect=0ms service=250ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:55:08.957368+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=zl3orn-ylyvj5-hvkzsa-3ly235-1741978508573 fwd="13.110.54.13, 35.161.194.212" dyno=web.3 connect=0ms service=271ms status=200 bytes=482348 protocol=http tls_version=tls1.3 2025-03-14T18:55:09.310996+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=8c7fcf73-ad94-32fd-5403-2ff5204c2e90 fwd="35.161.194.212" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:55:09.434479+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ac011d58-ea6b-23d5-c3cc-fbeaa6019e21 fwd="35.161.194.212" dyno=web.3 connect=0ms service=9ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:55:09.440775+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=69897a74-d2d3-4e50-7b5c-8dbc85b8786a fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:09.500019+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=b95348ed-7ae4-8fdf-1a6c-abe9ed0c45b9 fwd="35.161.194.212" dyno=web.3 connect=0ms service=57ms status=200 bytes=8499 protocol=http tls_version=tls1.3 2025-03-14T18:55:10.288567+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02NP5RGQQ7" host=icc-rest-production.herokuapp.com request_id=a8e1fbef-fa19-db52-b5e7-d283a17da480 fwd="52.27.27.64" dyno=web.4 connect=0ms service=3ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T18:55:27.857986+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=93d71a43-dece-4473-bda9-61aebcf61082 fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:55:27.985747+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=76abb003-d3cd-01b5-1452-e64da7a578d7 fwd="35.161.194.212" dyno=web.5 connect=0ms service=10ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:55:27.992719+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=bf25688b-3385-952f-43a3-18fe01e891a9 fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:28.017434+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cir" host=icc-rest-production.herokuapp.com request_id=db384c95-99de-5497-621e-3ec0e2496de6 fwd="35.161.194.212" dyno=web.5 connect=0ms service=22ms status=200 bytes=861 protocol=http tls_version=tls1.3 2025-03-14T18:55:32.479883+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=949ffa68-02db-ba25-8170-e9d696026aeb fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:55:32.614560+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=64ce6e75-83f9-7486-27f6-2ba4339ebc17 fwd="35.85.172.135" dyno=web.4 connect=0ms service=23ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:55:32.620985+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a1b2543a-b156-a946-e95f-c7a0d850c4bb fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:32.681462+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=108c3b66-f122-481e-b99a-00690c6f9d5f fwd="35.85.172.135" dyno=web.4 connect=0ms service=57ms status=200 bytes=12856 protocol=http tls_version=tls1.3 2025-03-14T18:55:32.868237+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/pages" host=icc-rest-production.herokuapp.com request_id=dd16ab58-f9c8-c271-0926-0787f293d69d fwd="35.85.172.135" dyno=web.4 connect=0ms service=183ms status=202 bytes=540 protocol=http tls_version=tls1.3 2025-03-14T18:55:33.577068+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=0pe24-ttiucm-ntob9-zzlph-1741978532932 fwd="13.110.54.10, 35.161.194.212" dyno=web.3 connect=0ms service=188ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:55:33.820671+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=faeh9j-icpano-s0djbwj-pef8-1741978532906 fwd="204.14.236.211, 35.161.194.212" dyno=web.3 connect=0ms service=194ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:55:34.196338+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=lqivnn-61deq8-cyw5xl-z7vz8r-1741978532964 fwd="13.110.54.10, 52.27.27.64" dyno=web.4 connect=0ms service=141ms status=200 bytes=7742 protocol=http tls_version=tls1.3 2025-03-14T18:55:34.208402+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=2cladj-ebeq36r-e5xnr-6nfny-1741978532915 fwd="85.222.134.3, 35.85.172.135" dyno=web.3 connect=0ms service=140ms status=200 bytes=7742 protocol=http tls_version=tls1.3 2025-03-14T18:55:34.455437+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=hbw7w-d7xp2-lkz9qu-hkjk4-1741978532973 fwd="13.110.54.10, 35.161.194.212" dyno=web.4 connect=0ms service=139ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:55:34.726967+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=dx7pr-1rqvrm-emuxmtm-o0mk7o-1741978532982 fwd="13.110.54.10, 35.161.194.212" dyno=web.5 connect=0ms service=143ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:55:40.727457+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5d363c16-6f6c-a1a1-f0a9-20199ddee379 fwd="52.27.27.64" dyno=web.5 connect=0ms service=11ms status=200 bytes=401 protocol=http tls_version=tls1.3 2025-03-14T18:55:40.733901+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6c0ddab0-9a9d-fe76-5340-b3c18d591bd2 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:40.788496+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=3ee90956-49e6-e7a1-46f1-fc4ea4e9929a fwd="52.27.27.64" dyno=web.5 connect=0ms service=52ms status=200 bytes=14299 protocol=http tls_version=tls1.3 2025-03-14T18:55:53.883930+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b89f84fb-dcdf-1f99-26d5-987469dd254e fwd="35.85.172.135" dyno=web.1 connect=0ms service=26ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:55:53.890958+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=86024796-9906-0c17-ce39-53324dcefbae fwd="35.85.172.135" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:53.960606+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=c8b1b8aa-d1d2-b0e4-ab30-3c7f060b1ceb fwd="35.85.172.135" dyno=web.1 connect=0ms service=67ms status=200 bytes=14299 protocol=http tls_version=tls1.3 2025-03-14T18:55:53.968663+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=b90a5d6e-20bc-dbee-ea9c-7dcf9b3f8a2c fwd="35.85.172.135" dyno=web.1 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:55:57.095945+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=8a00acc7-247a-7074-aa59-505126f28ba5 fwd="35.85.172.135" dyno=web.1 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:55:57.238939+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=04613273-6f76-ad4f-7c63-59d54e3d2597 fwd="35.85.172.135" dyno=web.1 connect=0ms service=10ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:55:57.245238+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=adb60c49-4c0a-0bd2-4427-d36360c2da47 fwd="35.85.172.135" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:57.271530+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cic" host=icc-rest-production.herokuapp.com request_id=ee0f1e77-9b66-7bae-372b-19605f5375e1 fwd="35.85.172.135" dyno=web.1 connect=0ms service=24ms status=200 bytes=1402 protocol=http tls_version=tls1.3 2025-03-14T18:55:59.208239+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=fb568a45-415d-53e6-990f-ca80af99bb9a fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T18:55:59.337258+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1e9251bc-16e7-f6f1-8b0a-2dae78d0723f fwd="35.161.194.212" dyno=web.4 connect=0ms service=25ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T18:55:59.344148+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1191d6f1-56ad-79e9-40fa-386e3d8f1023 fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:55:59.366381+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cic%20com" host=icc-rest-production.herokuapp.com request_id=546fb221-9692-aedc-e692-b48cf3935488 fwd="35.161.194.212" dyno=web.4 connect=0ms service=19ms status=200 bytes=292 protocol=http tls_version=tls1.3 2025-03-14T18:56:00.642448+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3qvt5w-9l8er-liukq-16g7h-1741978560441 fwd="204.14.236.211, 35.85.172.135" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:56:00.768827+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=38c4495d-013e-be0d-7b76-d0eab6d4719b fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T18:56:01.210875+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=0q7ttf-zr0hsp-m5xybq-555ucn-1741978560748 fwd="204.14.236.211, 35.85.172.135" dyno=web.5 connect=0ms service=297ms status=200 bytes=482352 protocol=http tls_version=tls1.3 2025-03-14T18:56:30.392406+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jtatem@salesforce.com" host=icc-rest-production.herokuapp.com request_id=uebhup-wfykg-ct5phi-0z9foo-1741978590025 fwd="204.14.236.211, 52.27.27.64" dyno=web.4 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:01.922541+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=a65f5b30-a55b-7844-e8f1-7985de13f598 fwd="35.161.194.212" dyno=web.1 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:17.490977+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4dx76y-ybzrup-bnw9j-w1venoj-1741978637391 fwd="204.14.236.211, 35.85.172.135" dyno=web.4 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:17.840909+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=558aaaf4-4e9c-357c-3c34-d8630a856b24 fwd="35.161.194.212" dyno=web.1 connect=0ms service=25ms status=200 bytes=445 protocol=http tls_version=tls1.3 2025-03-14T18:57:17.849060+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3f9cf7e8-ea7d-1584-d26c-b1696d2e1fbc fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T18:57:27.994542+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=s2qlh9-8t4yzd-hsry6p-ybzkxr-1741978647849 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:35.464112+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ggze8m-o61buu-iu7rrk-16ban4-1741978654957 fwd="13.110.54.13, 52.27.27.64" dyno=web.1 connect=0ms service=169ms status=200 bytes=8035 protocol=http tls_version=tls1.3 2025-03-14T18:57:56.611379+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=011c5ec1-eee4-aa18-6e48-b6c4daadf59b fwd="35.161.194.212" dyno=web.2 connect=0ms service=10ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:57:57.662121+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=f6uvvr-6dl8ui-052en-lxb34-1741978677428 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=181ms status=200 bytes=8035 protocol=http tls_version=tls1.3 2025-03-14T18:58:11.724687+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ec2xbb-gtvxa4-rjrqud-3prwcs-1741978691408 fwd="13.110.54.13, 52.27.27.64" dyno=web.1 connect=0ms service=197ms status=200 bytes=9595 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.712454+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=qcpy5l-z06lhk-f82lgb-hyrhgf-1741978691421 fwd="204.14.236.211, 52.27.27.64" dyno=web.2 connect=0ms service=213ms status=200 bytes=10221 protocol=http tls_version=tls1.3 2025-03-14T18:58:12.982151+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=papz2-vvi57-qnasd9-6vqw1-1741978691466 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=149ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:13.258741+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=jgh8fc-55rd54-n3bnu-bdum4e-1741978691484 fwd="85.222.134.3, 35.85.172.135" dyno=web.1 connect=0ms service=161ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:13.346545+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=bf7db-kiick-srmjre-x6gg3l-1741978691451 fwd="204.14.236.211, 35.161.194.212" dyno=web.1 connect=0ms service=175ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:14.437506+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=b1sbor-jastp6-nk8hp8-ldm9k-1741978691538 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=148ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:16.192680+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE000012LjV9YAK" host=icc-rest-production.herokuapp.com request_id=ycp1ki-uya46s-wxmy38-cez3jw-1741978695529 fwd="204.14.236.211, 35.85.172.135" dyno=web.1 connect=0ms service=366ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:25.832819+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mtirunagari@salesforce.com" host=icc-rest-production.herokuapp.com request_id=8lsce-gpzi6m-xab56u-5g6a85-1741978705758 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T18:58:25.983103+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=l1ggo-2zk69a-k0e78-gryh8g-1741978705757 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=152ms status=200 bytes=10220 protocol=http tls_version=tls1.3 2025-03-14T18:58:26.071636+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=tzxmwq-tjih5n-tmpjo-7cmyqk-1741978705756 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=259ms status=200 bytes=482355 protocol=http tls_version=tls1.3 2025-03-14T18:58:40.094164+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=9da0b2f7-e941-8bda-d21d-2c1e66c5eb91 fwd="52.27.27.64" dyno=web.1 connect=0ms service=23ms status=200 bytes=2648 protocol=http tls_version=tls1.3 2025-03-14T18:59:31.944867+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=2x8w5q-9q8bwp-w226bs-a0589r-1741978771529 fwd="85.222.134.3, 35.161.194.212" dyno=web.3 connect=0ms service=194ms status=200 bytes=10220 protocol=http tls_version=tls1.3 2025-03-14T18:59:31.978635+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=ww31w-1n3mko3-k6ksfs-afg2q-1741978771529 fwd="85.222.134.3, 52.27.27.64" dyno=web.2 connect=0ms service=279ms status=200 bytes=482355 protocol=http tls_version=tls1.3 2025-03-14T18:59:32.858195+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000004K8lVYAS" host=icc-rest-production.herokuapp.com request_id=iea7x8-xaicxe-wiyt9n-tpl9q-1741978772195 fwd="85.222.134.3, 35.85.172.135" dyno=web.5 connect=0ms service=515ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:00:00.239290+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c557903e-d102-1a07-06cf-43934faa76a1 fwd="52.27.27.64" dyno=web.3 connect=0ms service=27ms status=200 bytes=438 protocol=http tls_version=tls1.3 2025-03-14T19:00:00.251370+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a8895b9b-f8a4-23ef-998a-9f52f6a9d4de fwd="52.27.27.64" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:00:00.335378+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=c3cfd572-549d-de60-ab4f-6ee15eaebfc6 fwd="52.27.27.64" dyno=web.3 connect=0ms service=81ms status=200 bytes=18704 protocol=http tls_version=tls1.3 2025-03-14T19:00:00.759098+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c9fcd3ce-bb73-58ee-8d81-68bc0758e1ff fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:00:28.934115+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8b460719-5b50-5e71-4d06-5cdfcfc4c761 fwd="35.85.172.135" dyno=web.5 connect=0ms service=32ms status=200 bytes=485 protocol=http tls_version=tls1.3 2025-03-14T19:00:28.941350+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c5155546-fd6d-07f4-6b8b-306da6159464 fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:00:29.022822+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=26bf4ca6-d355-4d82-4485-d545d24f8f21 fwd="35.85.172.135" dyno=web.5 connect=0ms service=79ms status=200 bytes=18704 protocol=http tls_version=tls1.3 2025-03-14T19:01:01.417519+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=cbefa869-3f3f-48ba-7387-043f59f3efbf fwd="35.161.194.212" dyno=web.2 connect=0ms service=15ms status=200 bytes=444 protocol=http tls_version=tls1.3 2025-03-14T19:01:01.423814+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9c225ee7-cd58-b44f-addf-89103455e946 fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:01:01.507305+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=a311b719-6606-ca07-75af-651a3d4c729f fwd="35.161.194.212" dyno=web.2 connect=0ms service=74ms status=200 bytes=18704 protocol=http tls_version=tls1.3 2025-03-14T19:01:01.692258+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest" host=icc-rest-production.herokuapp.com request_id=3d0fed8f-18a7-9319-32f4-a27b441ec47c fwd="35.161.194.212" dyno=web.2 connect=0ms service=21ms status=200 bytes=2648 protocol=http tls_version=tls1.3 2025-03-14T19:01:23.246053+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mhuserik@salesforce.com" host=icc-rest-production.herokuapp.com request_id=32gfm-h09t99-tdiwgd-09v83-1741978882936 fwd="13.110.54.13, 35.161.194.212" dyno=web.4 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:01:23.855943+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006ex5OIAQ" host=icc-rest-production.herokuapp.com request_id=g71y7n-ja029p-3vkvs-82wc8g-1741978883244 fwd="13.110.54.13, 35.161.194.212" dyno=web.4 connect=0ms service=500ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:01:31.758651+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=06e14ed6-feb8-9c4d-74ff-f40b5349b23f fwd="52.27.27.64" dyno=web.5 connect=0ms service=8ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T19:01:31.765638+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a3e209c8-f4ad-3524-bccc-eb2e5165a8e7 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:01:31.909794+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams" host=icc-rest-production.herokuapp.com request_id=76f261d5-095b-ea69-e37b-a14274e7c282 fwd="52.27.27.64" dyno=web.5 connect=0ms service=140ms status=200 bytes=2577949 protocol=http tls_version=tls1.3 2025-03-14T19:01:41.094599+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=06htc7-159ab-ta8mt-se7l1-1741978900553 fwd="204.14.236.213, 35.85.172.135" dyno=web.1 connect=0ms service=229ms status=200 bytes=9398 protocol=http tls_version=tls1.3 2025-03-14T19:01:41.474866+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6myrjv-mhbhkt-2w9boi-fdwsbe-1741978900659 fwd="13.110.54.15, 35.85.172.135" dyno=web.2 connect=0ms service=184ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:01:41.441468+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=r9k91-l9ze4c-f8beb-qdsug9-1741978900621 fwd="85.222.134.3, 35.85.172.135" dyno=web.5 connect=0ms service=218ms status=200 bytes=9398 protocol=http tls_version=tls1.3 2025-03-14T19:01:47.668943+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/alexander.gonzalez@salesforce.com" host=icc-rest-production.herokuapp.com request_id=p094pj-wvc0b-qbrmu-qtqghu-1741978907002 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:01:48.382584+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B00000018dYUIAY" host=icc-rest-production.herokuapp.com request_id=u1odf-nzxeg5-8zbl8-8v05os-1741978907433 fwd="204.14.236.213, 52.27.27.64" dyno=web.4 connect=0ms service=563ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:02:32.345276+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=6strl-ddfyow-76kem-nj70j7-1741978952173 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:02:33.013746+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=5tvvq4-yuj5r-dxu5zh-0ugwmd-1741978952392 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=512ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:03:23.442225+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=pikydn-6k6tf9-kj11vj-h9smub-1741979002873 fwd="204.14.236.213, 52.27.27.64" dyno=web.1 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:03:24.081618+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=pza3gg-wjjic-vxe0y-9ep0cp-1741979003445 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=252ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:03:24.271826+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=o5cttq-jl0h4e-i8dkus-d8zojj-1741979003445 fwd="204.14.236.213, 52.27.27.64" dyno=web.3 connect=0ms service=191ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:03:56.948951+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users?name=domin" host=icc-rest-production.herokuapp.com request_id=7q4hqi-mdhusw-k296m3-24el3j-1741979036489 fwd="204.14.236.213, 35.85.172.135" dyno=web.1 connect=0ms service=71ms status=200 bytes=1329 protocol=http tls_version=tls1.3 2025-03-14T19:04:01.091832+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/roles" host=icc-rest-production.herokuapp.com request_id=bu8uh-v78k3-2meryq-qju088-1741979040343 fwd="204.14.236.213, 35.85.172.135" dyno=web.1 connect=0ms service=353ms status=200 bytes=833 protocol=http tls_version=tls1.3 2025-03-14T19:04:02.641266+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=c5z3ws-60bxji-t7vo8i-mu0j-1741979041721 fwd="85.222.134.3, 35.85.172.135" dyno=web.2 connect=0ms service=185ms status=200 bytes=10955 protocol=http tls_version=tls1.3 2025-03-14T19:04:03.118799+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=gxtwln-s7pzhg-c1l5q1-p35ou-1741979041729 fwd="85.222.134.3, 35.85.172.135" dyno=web.1 connect=0ms service=181ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:04:03.526028+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=99fawu-fo2h6m-i37ge-eemmi6-1741979041763 fwd="13.110.54.10, 52.27.27.64" dyno=web.1 connect=0ms service=162ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:04:03.813188+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=f1lsu-9758ci-zdi1o-1gln1m-1741979041783 fwd="13.110.54.10, 52.27.27.64" dyno=web.5 connect=0ms service=162ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:04:04.094224+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zgkwy-dl5xna-i40c35-3ekrrr-1741979041836 fwd="13.110.54.10, 52.27.27.64" dyno=web.3 connect=0ms service=159ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:04:09.725139+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=j8zcq4-f2kt9l-vq6axv-h87ez-1741979049056 fwd="13.110.54.12, 52.27.27.64" dyno=web.3 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:04:10.041748+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1tg54x-nxpwtv-3k78r-9xpuui-1741979049784 fwd="13.110.54.12, 52.27.27.64" dyno=web.1 connect=0ms service=11ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:04:11.664532+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A04%3A08.205861552Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6fc7b91c-8271-05e3-73b2-fecc57d3f5b0 fwd="54.236.114.244" dyno=web.2 connect=0ms service=39ms status=200 bytes=10124 protocol=http tls_version=tls1.3 2025-03-14T19:04:54.226332+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825" host=icc-rest-production.herokuapp.com request_id=qakvw-s9l2cr-edgzfec-4w0t3f-1741979093376 fwd="13.110.54.12, 52.27.27.64" dyno=web.2 connect=0ms service=625ms status=200 bytes=11680 protocol=http tls_version=tls1.3 2025-03-14T19:04:54.271312+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WHM054K9U" host=icc-rest-production.herokuapp.com request_id=8e223434-92db-e8f6-9769-c622608c947e fwd="52.27.27.64" dyno=web.3 connect=0ms service=4ms status=200 bytes=206 protocol=http tls_version=tls1.3 2025-03-14T19:04:54.276175+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U042SBSFFU0" host=icc-rest-production.herokuapp.com request_id=eec32130-a6d8-daa5-4d4e-278e935936bb fwd="52.27.27.64" dyno=web.3 connect=0ms service=2ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T19:04:54.280463+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02NP5RGQQ7" host=icc-rest-production.herokuapp.com request_id=42388e32-c7ff-bb8c-34ef-8b9db3b5ec9f fwd="52.27.27.64" dyno=web.3 connect=0ms service=2ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-14T19:04:55.545582+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b2y7u-23e78-pfzdfk-o0ev68-1741979095457 fwd="13.110.54.14, 52.27.27.64" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:04:56.464684+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000003jD94IAE" host=icc-rest-production.herokuapp.com request_id=wof4cd-h70c4-vg7wa-fzrbxe-1741979095904 fwd="13.110.54.14, 35.161.194.212" dyno=web.5 connect=0ms service=475ms status=200 bytes=574 protocol=http tls_version=tls1.3 2025-03-14T19:05:00.713017+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A04%3A53.338171902Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0f1286db-6ec3-675b-9440-25e7d6745358 fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=10128 protocol=http tls_version=tls1.3 2025-03-14T19:05:01.731091+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=2bdbf937-e0e1-14c6-51bf-d9255e4a7da8 fwd="13.109.44.8" dyno=web.3 connect=0ms service=39ms status=200 bytes=1915 protocol=http tls_version=tls1.3 2025-03-14T19:05:53.079242+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=19441e2c-784b-865f-504e-3bd53d9b63d3 fwd="52.27.27.64" dyno=web.1 connect=0ms service=27ms status=200 bytes=425 protocol=http tls_version=tls1.3 2025-03-14T19:05:53.087834+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b88788f8-b2db-b717-934b-b80f8bbcdb68 fwd="52.27.27.64" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:05:53.182691+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=ff28ec97-4425-d64c-cb40-5ac032f4c732 fwd="52.27.27.64" dyno=web.1 connect=0ms service=92ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T19:06:15.814554+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A06%3A12.308908947Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=439d5eaa-8538-cd66-0d9d-8d7957832b3c fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=10128 protocol=http tls_version=tls1.3 2025-03-14T19:06:57.630452+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A06%3A54.333916958Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1472b653-c6b5-9435-bf5d-ee133fd00df8 fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=10128 protocol=http tls_version=tls1.3 2025-03-14T19:10:19.399881+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/c3491190-f157-4c72-8db8-2885f47aaefa?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=msotup-3zvs2j-oxqead-gc0cdz-1741979418735 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=252ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:10:45.948811+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ziwt3-wtidp-exfv2-vpwt0d-1741979445790 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:11:08.853355+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e/comms/latest" host=icc-rest-production.herokuapp.com request_id=d30bfe59-eda7-7e69-83f8-1927a18d0fc6 fwd="35.161.194.212" dyno=web.4 connect=0ms service=30ms status=200 bytes=2825 protocol=http tls_version=tls1.3 2025-03-14T19:14:00.674612+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c03e26cf-0b73-b58a-5e76-d37cda4a1139 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:14:07.113998+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1wtz3g-az0kso-2f6xy4-tncy4-1741979646742 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=21ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:14:07.731206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=lmzomlt-grfnj9-tmknba-ynhyy-1741979647111 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=270ms status=200 bytes=482363 protocol=http tls_version=tls1.3 2025-03-14T19:15:01.725972+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=2b63ba20-b59a-38f7-b961-2e9185d6425d fwd="13.109.44.8" dyno=web.4 connect=0ms service=57ms status=200 bytes=1915 protocol=http tls_version=tls1.3 2025-03-14T19:15:01.980322+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=581a57e9-e9fc-5c82-ac53-1e7f60779d02 fwd="13.109.44.8" dyno=web.3 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T19:17:12.990746+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=j6n2e-4ftdid-h1dg9c-1zhm4v-1741979832402 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=242ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:18:00.553636+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=ed305537-474b-2284-1e8f-2892465487d4 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:20:02.180155+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a61f9ec8-4c10-36f7-5e99-68dfbbd94ffe fwd="13.109.44.8" dyno=web.2 connect=0ms service=21ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T19:20:08.090241+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825" host=icc-rest-production.herokuapp.com request_id=7eb40225-fc52-09c7-b212-75c872d001ec fwd="35.161.194.212" dyno=web.5 connect=0ms service=659ms status=200 bytes=101710 protocol=http tls_version=tls1.3 2025-03-14T19:23:03.797519+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=oosw1c-rndxxh-q8u8ye-h6igzj-1741980183414 fwd="13.110.54.11, 52.27.27.64" dyno=web.2 connect=0ms service=250ms status=200 bytes=482370 protocol=http tls_version=tls1.3 2025-03-14T19:24:43.979108+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ba52d144-d17a-c798-47e8-c4caa13ad81c fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T19:24:43.989202+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a3f561d3-8131-6f0e-c519-1fb0644e6497 fwd="35.85.172.135" dyno=web.3 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:24:43.998575+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C01RXMDJV5J" host=icc-rest-production.herokuapp.com request_id=6989492c-bec6-21dc-28e9-84022ca0954a fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=404 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:25:54.209913+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=nm1on-6pu64h-nglvf9-o06lyv-1741980352854 fwd="204.14.236.211, 35.161.194.212" dyno=web.3 connect=0ms service=186ms status=200 bytes=13564 protocol=http tls_version=tls1.3 2025-03-14T19:25:56.821232+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=13e0bda0-836d-eb22-16b9-933f333071c1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=11ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T19:25:56.827539+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d1138a85-8613-6bf1-77eb-2f64dfd8f031 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:25:56.905355+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=05e193ae-68d3-3532-3862-d763dbc10016 fwd="35.85.172.135" dyno=web.4 connect=0ms service=75ms status=200 bytes=25107 protocol=http tls_version=tls1.3 2025-03-14T19:25:56.911532+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=eb4ba9c7-502c-a0b2-e153-3bb7591f2353 fwd="35.85.172.135" dyno=web.4 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:26:05.512457+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=660f939b-e5e8-a9bd-ccc5-0062dff65f7c fwd="35.161.194.212" dyno=web.1 connect=0ms service=13ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T19:26:05.518569+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f97c77ad-68e3-04f8-c37c-b4318d38d721 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:26:05.612430+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=c339b7a1-4d44-a27e-01f2-f80f2049d211 fwd="35.161.194.212" dyno=web.1 connect=0ms service=92ms status=200 bytes=25104 protocol=http tls_version=tls1.3 2025-03-14T19:26:05.619211+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=6879cae9-6914-2dea-3d5b-c9a9248d2cb8 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:26:11.503093+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=9275e1fd-793c-6945-32b5-ff86b482372b fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:26:11.620553+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=85020547-7d52-5ddd-bb22-e6bb7ba4a49e fwd="35.161.194.212" dyno=web.1 connect=0ms service=11ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T19:26:11.627692+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8c232186-35a4-21d4-8424-d68790963a8b fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:26:11.656171+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=high-" host=icc-rest-production.herokuapp.com request_id=fb28d36e-4dbd-08f7-8b07-fbc76c455ba1 fwd="35.161.194.212" dyno=web.1 connect=0ms service=25ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:26:12.963642+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=8f2a703c-b384-7c9e-a2bf-b448077ea0b5 fwd="52.27.27.64" dyno=web.1 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:26:13.086115+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a080a75f-50f6-5f27-4ccd-42a6b6fb9e03 fwd="52.27.27.64" dyno=web.1 connect=0ms service=9ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T19:26:13.091754+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=524046d1-651e-ec12-a605-7b2cf1584595 fwd="52.27.27.64" dyno=web.1 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:26:13.117200+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=high%20volume" host=icc-rest-production.herokuapp.com request_id=fc4aef5d-239c-e8c0-5483-e5505aaeb14d fwd="52.27.27.64" dyno=web.1 connect=0ms service=23ms status=200 bytes=144 protocol=http tls_version=tls1.3 2025-03-14T19:26:16.860136+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=74a0c0c6-639e-6b2b-65e6-a85b9c1c376a fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T19:26:16.991157+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c81bc711-96d6-8be8-5e0c-788027e98628 fwd="35.161.194.212" dyno=web.2 connect=0ms service=22ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T19:26:16.996444+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=376a6f36-218b-dc34-627c-dc7d14d5f005 fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:26:17.081395+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HLMRV19U" host=icc-rest-production.herokuapp.com request_id=6dfbdddb-5843-6f7d-c2bf-eee98605f637 fwd="35.161.194.212" dyno=web.2 connect=0ms service=82ms status=200 bytes=25104 protocol=http tls_version=tls1.3 2025-03-14T19:27:18.069524+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9a2bdad7-326f-68a2-3e0c-a5a2a305951e fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T19:27:18.078613+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=39c1ac42-4775-9ec6-7af3-a638a0a3ea55 fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:28:34.389296+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f3fa0672-a9e7-4d79-ccec-715e8faf3220 fwd="52.27.27.64" dyno=web.3 connect=0ms service=25ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T19:28:34.398069+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=322eade9-32b9-e8a4-15a7-86881a60893f fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:28:36.947950+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=35c00746-bb3e-1c1f-dc72-aeff934427ab fwd="35.85.172.135" dyno=web.4 connect=0ms service=27ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T19:28:36.958321+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=0d9ca970-6769-6c96-dd17-6ee681a18a23 fwd="35.85.172.135" dyno=web.4 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:28:37.462175+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000001Icr3YAC" host=icc-rest-production.herokuapp.com request_id=fcc64fce-2a67-23cb-9167-879ebd7abe4e fwd="35.85.172.135" dyno=web.4 connect=0ms service=501ms status=200 bytes=72 protocol=http tls_version=tls1.3 2025-03-14T19:28:37.473628+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/a00EE000008qhmKYAQ" host=icc-rest-production.herokuapp.com request_id=36a1904b-c038-4393-d629-44e6aa34c57f fwd="35.85.172.135" dyno=web.4 connect=0ms service=7ms status=200 bytes=420 protocol=http tls_version=tls1.3 2025-03-14T19:28:40.170791+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/pages/acknowledge" host=icc-rest-production.herokuapp.com request_id=c9b57453-7a74-fa50-3813-2542e13c8ce1 fwd="35.161.194.212" dyno=web.5 connect=0ms service=210ms status=200 bytes=851 protocol=http tls_version=tls1.3 2025-03-14T19:28:46.219287+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=489234a2-dc99-ad5f-bde6-39724b1cd2cc fwd="52.27.27.64" dyno=web.1 connect=0ms service=12ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T19:28:46.230586+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c404f548-00ab-7ccd-5557-7e5583c34905 fwd="52.27.27.64" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:30:39.155859+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8zppqn-mgl4w-zzuitk-kba8pp-1741980638828 fwd="204.14.236.210, 35.161.194.212" dyno=web.3 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:30:39.322127+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/neil.curtis@salesforce.com" host=icc-rest-production.herokuapp.com request_id=udlgtr-ffg1cy-7ur6wu-me1oe-1741980638987 fwd="204.14.236.210, 52.27.27.64" dyno=web.1 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:30:39.565079+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=qzto3f-sxnfmy-93cadq-1jd7df-1741980638985 fwd="204.14.236.210, 35.161.194.212" dyno=web.5 connect=0ms service=270ms status=200 bytes=482411 protocol=http tls_version=tls1.3 2025-03-14T19:30:39.647833+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=mkf0q4-ti57av-8oa1l-30c9t-1741980638985 fwd="204.14.236.210, 35.85.172.135" dyno=web.5 connect=0ms service=329ms status=200 bytes=10661 protocol=http tls_version=tls1.3 2025-03-14T19:31:37.445739+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6swyrm-5p6a-uvfcqg-6o5u5e-1741980697197 fwd="204.14.236.213, 35.161.194.212" dyno=web.3 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:32:48.405238+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e6a34303-ce77-4541-b86d-01d124c389ec?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zygels-qz9av-dvgvt-ko8bvj-1741980767884 fwd="204.14.236.211, 52.27.27.64" dyno=web.4 connect=0ms service=226ms status=200 bytes=1467 protocol=http tls_version=tls1.3 2025-03-14T19:32:48.622917+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e6a34303-ce77-4541-b86d-01d124c389ec?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=9ujhf-vkcwp-oladw-rlvy8u-1741980767836 fwd="13.110.54.12, 35.85.172.135" dyno=web.4 connect=0ms service=262ms status=200 bytes=1467 protocol=http tls_version=tls1.3 2025-03-14T19:32:48.503315+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e6a34303-ce77-4541-b86d-01d124c389ec?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=t98o9-da0ldg-24bqqec-8vicc-1741980767677 fwd="204.14.236.210, 35.85.172.135" dyno=web.1 connect=0ms service=248ms status=200 bytes=1467 protocol=http tls_version=tls1.3 2025-03-14T19:32:49.033790+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e6a34303-ce77-4541-b86d-01d124c389ec?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=blsvam-vxy7yh-720aoj-ftn72p-1741980767679 fwd="204.14.236.210, 35.85.172.135" dyno=web.1 connect=0ms service=136ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:32:50.696794+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A32%3A49.329751387Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=dff81b20-2bab-bbda-dd2e-472fd0220122 fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=10478 protocol=http tls_version=tls1.3 2025-03-14T19:32:56.901604+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A32%3A49.329751387Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0a60e5e2-1794-22ff-26ee-3ebb15643f17 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=10491 protocol=http tls_version=tls1.3 2025-03-14T19:34:54.407871+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=dbf6349c-f5b1-a739-f78c-741df2cfa4d4 fwd="35.85.172.135" dyno=web.5 connect=0ms service=137ms status=200 bytes=450 protocol=http tls_version=tls1.3 2025-03-14T19:34:54.419277+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6b8cebae-da54-d7ab-898c-f271c2d77673 fwd="35.85.172.135" dyno=web.5 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:34:54.429838+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=CG2A365BK" host=icc-rest-production.herokuapp.com request_id=18e6c2c0-320d-1d57-b451-feba8cffbc8d fwd="35.85.172.135" dyno=web.5 connect=0ms service=7ms status=404 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:35:02.049131+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a1327083-0b39-36d9-9a79-de358ebe1ab0 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T19:35:34.474334+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3d0f3c37-1b51-1258-ee64-1817322be132 fwd="52.27.27.64" dyno=web.1 connect=0ms service=31ms status=200 bytes=450 protocol=http tls_version=tls1.3 2025-03-14T19:35:34.484259+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=96fd35fc-ca99-2d72-396a-3c13babf6bfd fwd="52.27.27.64" dyno=web.1 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:36:50.916070+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8f01079a-2b06-3920-1647-5921149fc957 fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T19:36:50.921335+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=fcf301d3-b4d6-63a9-6715-0269328b2db4 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:36:50.977442+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HSER3XJR" host=icc-rest-production.herokuapp.com request_id=0505c13c-c88a-5b6b-9668-06674f4e9b5f fwd="52.27.27.64" dyno=web.2 connect=0ms service=54ms status=200 bytes=3832 protocol=http tls_version=tls1.3 2025-03-14T19:37:11.958901+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T19%3A37%3A04.388441344Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ddb7c7ce-d9c8-7c28-7ea1-375e74b9809c fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=10491 protocol=http tls_version=tls1.3 2025-03-14T19:38:00.520123+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c66cca7c-39f4-bcd5-daed-a709c2696cb3 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:40:00.645310+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=ad4c211f-0916-471c-5658-382593daf6ce fwd="52.27.27.64" dyno=web.1 connect=0ms service=18ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:40:01.954063+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=91c76316-b081-c9e4-46b2-703486a505c0 fwd="13.109.44.8" dyno=web.3 connect=0ms service=54ms status=200 bytes=1545 protocol=http tls_version=tls1.3 2025-03-14T19:40:49.632909+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=0b5b6ccf-2c0c-709f-d29e-b9c112291617 fwd="35.161.194.212" dyno=web.2 connect=0ms service=23ms status=200 bytes=425 protocol=http tls_version=tls1.3 2025-03-14T19:40:49.639059+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2038c627-db2d-3507-c3ea-40a5c96ed038 fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:40:49.697818+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HSER3XJR" host=icc-rest-production.herokuapp.com request_id=de1de687-22f0-22f3-2557-9a622c4cfb98 fwd="35.161.194.212" dyno=web.2 connect=0ms service=55ms status=200 bytes=3832 protocol=http tls_version=tls1.3 2025-03-14T19:43:30.237359+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6y0ksf-h8nxud-5hhu2o-o9k0pk-1741981409502 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:45:39.896467+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/jinze.zhang@salesforce.com" host=icc-rest-production.herokuapp.com request_id=vk2vkn-i1xfkj-fk5hcf-6ti1k6-1741981539768 fwd="204.14.236.213, 52.27.27.64" dyno=web.1 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:45:40.107738+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ja3ng-qf8v9d-9yimrn-uwla0c-1741981539766 fwd="204.14.236.213, 35.85.172.135" dyno=web.1 connect=0ms service=236ms status=200 bytes=10661 protocol=http tls_version=tls1.3 2025-03-14T19:45:47.542409+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=STRI" host=icc-rest-production.herokuapp.com request_id=34rtcn-hosuaqk-7m10q-oghkv-1741981547439 fwd="204.14.236.213, 52.27.27.64" dyno=web.2 connect=0ms service=19ms status=200 bytes=1454 protocol=http tls_version=tls1.3 2025-03-14T19:50:00.655115+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=f96b738f-6c43-bf5a-1b53-573e141afe4d fwd="52.27.27.64" dyno=web.2 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T19:50:38.241660+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ugzpjw-3xro5g-fo8wcd-j92jef-1741981837881 fwd="204.14.236.213, 35.85.172.135" dyno=web.3 connect=0ms service=23ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:50:39.156637+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE0000036OltYAE" host=icc-rest-production.herokuapp.com request_id=jv4h1l-tdocvm8-c1o8yr-ymyv7x-1741981838597 fwd="204.14.236.213, 35.85.172.135" dyno=web.4 connect=0ms service=497ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:53:34.190819+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c8yaz-btw7fg-qobszk-s1tux-1741982013966 fwd="13.110.54.15, 35.85.172.135" dyno=web.5 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:53:34.337170+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=y5nmgf-7vi1op-i6y0em4-eqw48d-1741982014236 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:53:34.500475+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=gaf2th-5xnq6-3crlq-opb1pf-1741982014390 fwd="13.110.54.15, 52.27.27.64" dyno=web.5 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:54:02.539490+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=dd843u-juy70b-y7xkzh-9d185k-1741982042159 fwd="104.161.246.4, 35.85.172.135" dyno=web.5 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:54:03.172749+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=k5pgan-vl3rca-f9ohq9-1vhhd7f-1741982042558 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=254ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:54:11.483949+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e7meu-smwfij-ojvog-lmo3ko-1741982051123 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=6ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:56:00.562342+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=87f36a91-d245-17e6-e6d8-8f87baee3319 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T19:57:06.964604+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/resolve" host=icc-rest-production.herokuapp.com request_id=dz58wm-wmnml7-17syab-9krpa8-1741982225959 fwd="204.14.236.210, 35.161.194.212" dyno=web.3 connect=0ms service=302ms status=200 bytes=1282 protocol=http tls_version=tls1.3 2025-03-14T19:57:39.511928+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/42054333-1caf-49ea-818e-a6e44100cf29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=z7wzgl-i40wfo-r62x9q-of4ys9-1741982258270 fwd="104.161.246.4, 35.85.172.135" dyno=web.5 connect=0ms service=177ms status=200 bytes=3116 protocol=http tls_version=tls1.3 2025-03-14T19:59:06.407685+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=uo42y-ejdk9-dzt66j-geo2h-1741982346074 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T19:59:06.856843+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=cvqe1-dxutqj-pj5ked-y16xqo-1741982346487 fwd="204.14.236.213, 35.161.194.212" dyno=web.5 connect=0ms service=288ms status=200 bytes=482283 protocol=http tls_version=tls1.3 2025-03-14T20:00:02.982402+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=9df55622-dedd-4c58-563f-83a1a937e960 fwd="13.109.44.8" dyno=web.4 connect=0ms service=55ms status=200 bytes=1545 protocol=http tls_version=tls1.3 2025-03-14T20:00:22.660577+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=180e8f59-7352-381a-71b3-435d27fdb38b fwd="13.109.44.8" dyno=web.1 connect=0ms service=56ms status=200 bytes=6122 protocol=http tls_version=tls1.3 2025-03-14T20:00:45.045562+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2hgtk4x-hzmeoj-h3ujuo-ogdprl-1741982444775 fwd="204.14.236.210, 35.161.194.212" dyno=web.5 connect=0ms service=26ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:00:46.055631+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000003OAJLIA4" host=icc-rest-production.herokuapp.com request_id=f59m2b-dsv4im-rktwg-c1hox9-1741982445383 fwd="204.14.236.210, 52.27.27.64" dyno=web.2 connect=0ms service=442ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:01:58.995700+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=l3kdpr-74he8d-15vk5h-l681e-1741982518864 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:02:00.556061+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=7b88c82a-1178-b4f3-9979-93239c01364e fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:02:17.153972+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A02%3A15.760928982Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8c255fce-186c-16a0-62be-00d89a9d796e fwd="54.236.114.244" dyno=web.4 connect=0ms service=44ms status=200 bytes=10038 protocol=http tls_version=tls1.3 2025-03-14T20:04:23.193277+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A04%3A19.714472424Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ab08d826-8cbc-875a-9989-fffbbeffe2f8 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=10038 protocol=http tls_version=tls1.3 2025-03-14T20:04:27.293876+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A04%3A19.714472424Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=95c85404-8863-b038-833c-93b5cb370a26 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=10038 protocol=http tls_version=tls1.3 2025-03-14T20:04:46.762128+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms/recipients" host=icc-rest-production.herokuapp.com request_id=j6tpa-x6z2nh-veoit9-addrln-1741982686125 fwd="204.14.236.210, 35.161.194.212" dyno=web.3 connect=0ms service=512ms status=200 bytes=251 protocol=http tls_version=tls1.3 2025-03-14T20:05:35.029117+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=6h1uz-kc037j-vyu55n-pbw5ps-1741982734283 fwd="13.110.54.12, 35.85.172.135" dyno=web.5 connect=0ms service=325ms status=200 bytes=12250 protocol=http tls_version=tls1.3 2025-03-14T20:05:35.307442+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=tinl6a-mrfo9e-ooueab-c5t5g-1741982734346 fwd="204.14.236.213, 35.161.194.212" dyno=web.1 connect=0ms service=236ms status=200 bytes=12250 protocol=http tls_version=tls1.3 2025-03-14T20:05:35.435296+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=v95voq-m7v0y-3ojymk-8m71rk-1741982734195 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=236ms status=200 bytes=12250 protocol=http tls_version=tls1.3 2025-03-14T20:05:41.228477+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A05%3A39.842085111Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ea1dcdbd-3d63-977f-f2f9-98428f7a673c fwd="54.236.114.244" dyno=web.3 connect=0ms service=37ms status=200 bytes=10042 protocol=http tls_version=tls1.3 2025-03-14T20:06:56.684226+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=76z2me-4kn0yf-g9w07p-p80pt-1741982816087 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:06:57.382235+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/hanumanth.bandi@salesforce.com" host=icc-rest-production.herokuapp.com request_id=58ma9-vf4i1e-8ezha-4y6s9e6-1741982817069 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:09:40.348154+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8r940k-7aotuk-nmz8u-f217zf-1741982979611 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:09:41.376075+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=elj29u-wjt9ed-fyqnuq-7wdfg-1741982980698 fwd="104.161.246.4, 52.27.27.64" dyno=web.4 connect=0ms service=296ms status=200 bytes=482285 protocol=http tls_version=tls1.3 2025-03-14T20:09:41.914580+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=df9bp-m4qzz7-y6dzhj-4za6t-1741982981063 fwd="104.161.246.4, 35.85.172.135" dyno=web.3 connect=0ms service=475ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:10:00.561096+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=09a28c68-ce34-5f31-2f3a-9fb871e219a0 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:10:01.602260+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A10%3A01.308985632Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0a0802cc-0807-89be-5f94-84ae13dc3361 fwd="54.236.114.244" dyno=web.1 connect=0ms service=60ms status=200 bytes=10042 protocol=http tls_version=tls1.3 2025-03-14T20:10:01.882737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=7230903a-0f6f-ff4d-51db-369cd53a8a81 fwd="13.109.44.8" dyno=web.4 connect=0ms service=54ms status=200 bytes=1545 protocol=http tls_version=tls1.3 2025-03-14T20:10:04.809527+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A10%3A01.308985632Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=bd905876-e0cf-a2f8-b7f6-13647f42d2b3 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=10078 protocol=http tls_version=tls1.3 2025-03-14T20:11:27.449145+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/neil.curtis@salesforce.com" host=icc-rest-production.herokuapp.com request_id=ftrxfw-8x4uzn-y7nmm2-h03hbj-1741983087019 fwd="204.14.236.210, 52.27.27.64" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:12:17.222140+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ktr2as-uq2l6i-lskzp2-da6nh6-1741983136504 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:12:17.568517+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=uulsz-87barb-pmc8rx-c81iqk-1741983137170 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:12:18.787850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=qzk11d-isid9c-63twk7-9x83q8-1741983137912 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=498ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:12:49.156153+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1ioys-v9lefs-08jyn6-a9nto-1741983168891 fwd="204.14.236.213, 35.161.194.212" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:15:01.797090+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=9f404695-e2f9-ba49-ebda-214df2bb6631 fwd="13.109.44.8" dyno=web.2 connect=0ms service=53ms status=200 bytes=1574 protocol=http tls_version=tls1.3 2025-03-14T20:20:00.682988+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=138fec96-3045-b194-3a6d-c526b6d6d30f fwd="52.27.27.64" dyno=web.4 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:20:02.126049+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c80a3081-d12d-273f-3c5b-10c8088ba0e2 fwd="13.109.44.8" dyno=web.2 connect=0ms service=51ms status=200 bytes=1574 protocol=http tls_version=tls1.3 2025-03-14T20:22:00.518005+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4ea44fc1-237b-6de6-2a9f-0add2c293eaa fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:24:00.630122+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=212a6687-2f67-5972-72ae-fec3580d77d8 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:26:09.825740+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=ddllyx-c3wf18-ur2wj6-4d8uaff-1741983969041 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=472ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.523278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WED553F4Y" host=icc-rest-production.herokuapp.com request_id=8092b4d7-ee77-64d0-6a8f-71c0ae28bd15 fwd="52.27.27.64" dyno=web.4 connect=0ms service=5ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.536263+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WJHRA28NN" host=icc-rest-production.herokuapp.com request_id=a5fb8a84-d8be-5062-0b88-51923735f1f9 fwd="52.27.27.64" dyno=web.4 connect=0ms service=12ms status=200 bytes=188 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.542135+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WJHR9UHT4" host=icc-rest-production.herokuapp.com request_id=f2abb5c3-4bf2-253f-5d70-ae4fca6d4e72 fwd="52.27.27.64" dyno=web.4 connect=0ms service=16ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.556146+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01HSC76FRV" host=icc-rest-production.herokuapp.com request_id=8fcdfa62-a91a-8219-f145-b03587037777 fwd="52.27.27.64" dyno=web.4 connect=0ms service=3ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.557069+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U027MBXMF9C" host=icc-rest-production.herokuapp.com request_id=fd5c4ac2-c153-2429-9b69-9e7e53459a25 fwd="52.27.27.64" dyno=web.4 connect=0ms service=9ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.579178+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U07K4BB1MTQ" host=icc-rest-production.herokuapp.com request_id=d9be4dd5-c164-fca3-baa9-46218f7b3dd2 fwd="52.27.27.64" dyno=web.4 connect=0ms service=13ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.527682+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WHU86P7HN" host=icc-rest-production.herokuapp.com request_id=d474ee21-a727-9cbc-7f96-5dc3fbcff932 fwd="52.27.27.64" dyno=web.3 connect=0ms service=8ms status=200 bytes=191 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.554646+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WMCC008NQ" host=icc-rest-production.herokuapp.com request_id=0713dae7-8790-e71f-6ea9-9f4fe357406f fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=198 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.560153+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WSB0LSB7E" host=icc-rest-production.herokuapp.com request_id=f9bd8f94-aa18-077e-6966-fe935b49b761 fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.569124+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06B0S7SBNV" host=icc-rest-production.herokuapp.com request_id=abe17ff5-37d6-7daf-8999-16f25a0de7c0 fwd="52.27.27.64" dyno=web.3 connect=0ms service=6ms status=200 bytes=205 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.577891+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WFAB322LW" host=icc-rest-production.herokuapp.com request_id=3c4efaa5-8a7b-4f86-663c-434a3835cd23 fwd="52.27.27.64" dyno=web.3 connect=0ms service=26ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.579328+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U074XTZ1HHC" host=icc-rest-production.herokuapp.com request_id=58dfe749-4e36-969d-0adf-ac539813890c fwd="52.27.27.64" dyno=web.3 connect=0ms service=8ms status=200 bytes=214 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.589641+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06ALG573A9" host=icc-rest-production.herokuapp.com request_id=3288c86f-17d4-78fd-d783-d6e9b55669a2 fwd="52.27.27.64" dyno=web.3 connect=0ms service=23ms status=200 bytes=218 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.685913+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WASDKM831" host=icc-rest-production.herokuapp.com request_id=a735e84d-c985-a3ac-cb88-12b7cb5b4489 fwd="52.27.27.64" dyno=web.3 connect=0ms service=8ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T20:28:40.686858+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WASDKM831" host=icc-rest-production.herokuapp.com request_id=77d2eb11-bdbf-535d-a402-0153c2607c43 fwd="52.27.27.64" dyno=web.3 connect=0ms service=8ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.236552+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U06AQJDE0J0" host=icc-rest-production.herokuapp.com request_id=4191dfc1-94b6-81b3-391f-f35ae9b505ef fwd="35.85.172.135" dyno=web.5 connect=0ms service=9ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.250785+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03BUH1KX41" host=icc-rest-production.herokuapp.com request_id=8aeca797-e035-14f1-7ffc-d1560573b94f fwd="35.85.172.135" dyno=web.5 connect=0ms service=3ms status=200 bytes=190 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.252109+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAXKL4G85" host=icc-rest-production.herokuapp.com request_id=2c49d49e-98c5-6022-e743-bd5d14d84f42 fwd="35.85.172.135" dyno=web.5 connect=0ms service=18ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-14T20:31:48.255595+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U032ZGTU5K7" host=icc-rest-production.herokuapp.com request_id=71e1defb-21e1-6600-28bf-c280ebb5ac5d fwd="35.85.172.135" dyno=web.5 connect=0ms service=4ms status=200 bytes=195 protocol=http tls_version=tls1.3 2025-03-14T20:34:00.535518+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=cdf50bf4-1acd-d213-46ea-8c7dad53f4a6 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:35:02.049756+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a9110df2-eb5d-4e50-31b5-c28b2a066304 fwd="13.109.44.8" dyno=web.4 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T20:36:01.037912+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c886fcf0-0ad4-9d51-43e2-4c83fe7b5ead fwd="52.27.27.64" dyno=web.5 connect=0ms service=28ms status=200 bytes=425 protocol=http tls_version=tls1.3 2025-03-14T20:36:01.046222+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=de88fdb3-91fd-bb2b-926c-f35476592136 fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:36:01.148412+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=6948bad1-d5ce-d416-2336-b3bfc45e35e7 fwd="52.27.27.64" dyno=web.5 connect=0ms service=99ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T20:36:13.351094+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B0000009k871IAA" host=icc-rest-production.herokuapp.com request_id=50dd210b-0b32-912c-f801-f848ab740bc6 fwd="35.161.194.212" dyno=web.5 connect=0ms service=13ms status=200 bytes=609 protocol=http tls_version=tls1.3 2025-03-14T20:36:13.362047+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/undefined/config" host=icc-rest-production.herokuapp.com request_id=99b1ed4f-183c-6b1f-9122-ffe4313f1c82 fwd="35.161.194.212" dyno=web.5 connect=0ms service=8ms status=500 bytes=63 protocol=http tls_version=tls1.3 2025-03-14T20:36:13.327190+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000KO6C3YAL" host=icc-rest-production.herokuapp.com request_id=e2a9bc7e-34bc-c4a7-b54f-a9b39483d117 fwd="35.161.194.212" dyno=web.4 connect=0ms service=511ms status=200 bytes=399 protocol=http tls_version=tls1.3 2025-03-14T20:36:13.338454+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/a00B0000009k871IAA" host=icc-rest-production.herokuapp.com request_id=4277c1c8-c35f-ad6a-2862-b3fbc5928afd fwd="35.161.194.212" dyno=web.4 connect=0ms service=7ms status=200 bytes=561 protocol=http tls_version=tls1.3 2025-03-14T20:36:18.392083+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7f56aad8-ef44-013c-168f-85ec2a936ea1 fwd="35.161.194.212" dyno=web.1 connect=0ms service=13ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T20:36:18.401936+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a076690e-d1c2-6e85-de4c-596d50035673 fwd="35.161.194.212" dyno=web.1 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:36:18.525292+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams" host=icc-rest-production.herokuapp.com request_id=e8001a0e-41e1-5703-5073-2222b3cd0327 fwd="35.161.194.212" dyno=web.1 connect=0ms service=120ms status=200 bytes=2578015 protocol=http tls_version=tls1.3 2025-03-14T20:37:07.472346+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A37%3A07.178555005Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=987385f7-8026-6428-2ea4-00f18d82d590 fwd="54.236.114.244" dyno=web.3 connect=0ms service=60ms status=200 bytes=10068 protocol=http tls_version=tls1.3 2025-03-14T20:37:10.680800+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A37%3A07.178555005Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=434a3385-6aeb-ce03-b9e4-0c6abee4ccf4 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=10068 protocol=http tls_version=tls1.3 2025-03-14T20:37:15.736998+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=181d75b7-36f7-8813-f1cc-4850523f5c70 fwd="35.161.194.212" dyno=web.3 connect=0ms service=11ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T20:37:15.744573+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=448afbd9-a15b-a60e-1b5d-cc4ecd833faf fwd="35.161.194.212" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:37:15.806518+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HSER3XJR" host=icc-rest-production.herokuapp.com request_id=2046a4e7-69e2-4f6e-6a31-03a81a6131f6 fwd="35.161.194.212" dyno=web.3 connect=0ms service=59ms status=200 bytes=3832 protocol=http tls_version=tls1.3 2025-03-14T20:38:14.248811+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=vxjx-n6rkm-iloek-uuwvzr-1741984694142 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:38:59.719344+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A38%3A59.432671614Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a03f6008-42a5-a0f1-af65-8f8c86f02925 fwd="54.236.114.244" dyno=web.5 connect=0ms service=60ms status=200 bytes=10068 protocol=http tls_version=tls1.3 2025-03-14T20:40:12.790450+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A40%3A11.402438621Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0bdfba5e-eff5-8230-f5d0-94e89615eba8 fwd="54.236.114.244" dyno=web.2 connect=0ms service=41ms status=200 bytes=10068 protocol=http tls_version=tls1.3 2025-03-14T20:42:00.721250+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5336b4d2-274f-940f-7d51-33483b2274fb fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:43:58.052440+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=lx5xni-t6bftm-sf795l-xt2w6l-1741985037814 fwd="13.110.54.15, 52.27.27.64" dyno=web.3 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T20:45:02.159163+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=2ba50bfb-59f4-2bf6-3728-8c3a1404b990 fwd="13.109.44.8" dyno=web.5 connect=0ms service=29ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T20:45:53.862554+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00EE00000VGiEaYAL" host=icc-rest-production.herokuapp.com request_id=zb6uq-a7exiy-n76ffm-h77w78-1741985153586 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=33ms status=200 bytes=587 protocol=http tls_version=tls1.3 2025-03-14T20:46:00.604462+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2a61e43f-b4bc-dac4-3f32-61316870bacd fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T20:47:56.053254+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=309a73b7-0238-eb06-98e1-77eb6136276d fwd="52.27.27.64" dyno=web.4 connect=0ms service=28ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T20:47:56.063719+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e6e65c3f-45d6-b3a8-61b6-da32234b795c fwd="52.27.27.64" dyno=web.4 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:47:57.680066+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=203061c5-b9a2-f837-2ee0-b7b11c19067a fwd="35.85.172.135" dyno=web.5 connect=0ms service=29ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T20:47:57.690200+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8048392b-bf5d-5d53-eb9e-98773da628d9 fwd="35.85.172.135" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:47:58.197479+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000KO6C3YAL" host=icc-rest-production.herokuapp.com request_id=4ef2c898-141b-f235-20ee-2bce565c32bd fwd="35.85.172.135" dyno=web.5 connect=0ms service=504ms status=200 bytes=399 protocol=http tls_version=tls1.3 2025-03-14T20:47:58.210627+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/a00B0000009k871IAA" host=icc-rest-production.herokuapp.com request_id=3c4e9184-41cf-9e92-6ff4-9e08875a3fea fwd="35.85.172.135" dyno=web.5 connect=0ms service=8ms status=200 bytes=561 protocol=http tls_version=tls1.3 2025-03-14T20:50:00.648360+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=7bc8a64d-51a6-e800-26e9-1a6176961abf fwd="52.27.27.64" dyno=web.3 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:50:23.253476+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=kif6um-hq5rk-5bwncs-3ojtf6-1741985422546 fwd="204.14.236.210, 35.85.172.135" dyno=web.3 connect=0ms service=247ms status=200 bytes=1393 protocol=http tls_version=tls1.3 2025-03-14T20:50:23.298931+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=l3e1j-irz3bf-62wpr8-tf0wlw-1741985422649 fwd="13.110.54.15, 52.27.27.64" dyno=web.4 connect=0ms service=309ms status=200 bytes=1393 protocol=http tls_version=tls1.3 2025-03-14T20:50:23.314688+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=iwwohm-83efpe-3be4p-mrza2-1741985422510 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=277ms status=200 bytes=1393 protocol=http tls_version=tls1.3 2025-03-14T20:50:23.671014+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=bjpo4g-xrcs7-h4gn0f-93q25k-1741985422656 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=167ms status=200 bytes=1393 protocol=http tls_version=tls1.3 2025-03-14T20:50:45.899801+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=145939bf-33e0-0320-6d3a-dd533d93312d fwd="35.85.172.135" dyno=web.3 connect=0ms service=29ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T20:50:45.909443+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=cbd71a0a-8392-52f8-3c84-f38d8fa79187 fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T20:50:45.980447+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYEA8CGL" host=icc-rest-production.herokuapp.com request_id=549c7b35-e795-78b1-691f-b8fb78794ed3 fwd="35.85.172.135" dyno=web.3 connect=0ms service=67ms status=200 bytes=4941 protocol=http tls_version=tls1.3 2025-03-14T20:50:45.986119+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=e45a50c7-666d-84fb-849e-db4af470a2da fwd="35.85.172.135" dyno=web.3 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T20:51:01.077950+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A50%3A59.678993060Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=cc748504-3bd8-2237-3030-3dc3d2a34f8c fwd="54.236.114.244" dyno=web.4 connect=0ms service=40ms status=200 bytes=10422 protocol=http tls_version=tls1.3 2025-03-14T20:51:03.181982+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T20%3A50%3A59.678993060Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=13770804-8384-773c-f3b3-62ec2b930c5b fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=10422 protocol=http tls_version=tls1.3 2025-03-14T20:54:01.713505+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ded17447-8c1d-fd99-0147-c20539467c9a fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=426 protocol=http tls_version=tls1.3 2025-03-14T20:54:01.721028+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9b2feb9e-5458-82b2-efff-7ee7485a2e0c fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:00:00.642745+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=88c85893-6216-2589-bece-b2749936702b fwd="52.27.27.64" dyno=web.3 connect=0ms service=13ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:00:01.285326+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=63ec8e4f-91e4-bccc-73fb-bc70ab99a9ff fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:00:02.978586+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=6f1c6f22-f92d-298c-d716-da02e56c7472 fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T21:00:25.168651+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/d9675aca-94e2-4634-b037-3245f2882d3f/comms" host=icc-rest-production.herokuapp.com request_id=f0ae0cf6-887b-f6a7-d32a-501bc6672ee8 fwd="13.109.44.8" dyno=web.1 connect=0ms service=49ms status=200 bytes=1987 protocol=http tls_version=tls1.3 2025-03-14T21:01:51.504486+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=po04dx-qzxyet-m1v2u8-zm38ss-1741986111215 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=3ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:02:00.564247+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=cd786293-9035-90f7-732d-6726f0e1d1d7 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:02:20.133169+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9cc082d5-1ea4-9b58-0632-571e945a4c04 fwd="35.161.194.212" dyno=web.4 connect=0ms service=29ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T21:02:20.142288+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c4044b61-f5f0-3987-f4ee-47e0ed2d8477 fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:03:44.404658+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4b01eccb-f9fe-50d8-ae9d-c7e42bfc4f4e fwd="52.27.27.64" dyno=web.3 connect=0ms service=11ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T21:03:44.413252+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a56eb8b3-9bdf-f33d-7438-fdac915cd930 fwd="52.27.27.64" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:05:01.962446+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=9a8b2e23-3b5d-a969-f3e5-ebb0e2db1e90 fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T21:05:05.021285+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T21%3A05%3A04.725198884Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=29785b12-3f44-85ce-72ad-3e5a9ccaa9c9 fwd="54.236.114.244" dyno=web.3 connect=0ms service=59ms status=200 bytes=10122 protocol=http tls_version=tls1.3 2025-03-14T21:07:05.048137+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=7c2d1060-748b-4b91-30a2-ddfb7d83b436 fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T21:07:05.157004+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4c046878-c29a-9164-8963-38627c72af2b fwd="35.161.194.212" dyno=web.2 connect=0ms service=10ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T21:07:05.163765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e0303de6-1851-9056-259e-cd6d0b2af189 fwd="35.161.194.212" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:07:05.191054+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=build" host=icc-rest-production.herokuapp.com request_id=a28ff65c-6e00-2ffc-b802-80695ab09b46 fwd="35.161.194.212" dyno=web.2 connect=0ms service=25ms status=200 bytes=2695 protocol=http tls_version=tls1.3 2025-03-14T21:07:09.221330+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=c3dc048c-1bee-fb7b-6752-2fab7442eb9e fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T21:07:09.359104+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=aabf18a6-36a4-293e-6fe4-e989a9bf0328 fwd="52.27.27.64" dyno=web.5 connect=0ms service=29ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T21:07:09.368188+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=21b98a1a-76c9-1337-483c-f4cb6f0d6255 fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:07:09.402950+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/productTags/search?name=build" host=icc-rest-production.herokuapp.com request_id=3d1c69aa-ccd4-df42-429b-40e029821f75 fwd="52.27.27.64" dyno=web.5 connect=0ms service=31ms status=200 bytes=2695 protocol=http tls_version=tls1.3 2025-03-14T21:08:25.188855+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=pf4tb-qvjbg-bnrkze-5og2me-1741986504779 fwd="13.110.54.15, 52.27.27.64" dyno=web.4 connect=0ms service=288ms status=200 bytes=482619 protocol=http tls_version=tls1.3 2025-03-14T21:08:42.225184+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T21%3A08%3A41.934113068Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2b30b8ab-d580-2263-a971-62e33b83d7df fwd="54.236.114.244" dyno=web.5 connect=0ms service=56ms status=200 bytes=10122 protocol=http tls_version=tls1.3 2025-03-14T21:09:48.347759+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=cg3ohs-9yofw1-o10bs-e3hoi-1741986587742 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:10:00.784932+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=7fa6e5a4-da99-c189-0f72-d9295c3e9861 fwd="52.27.27.64" dyno=web.4 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:10:02.152035+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c36093b6-7121-17f2-f3a8-42a6b38a8a91 fwd="13.109.44.8" dyno=web.3 connect=0ms service=53ms status=200 bytes=1488 protocol=http tls_version=tls1.3 2025-03-14T21:10:37.426564+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3c242cff-d8bf-9a30-8730-c9ff3c1b8c01 fwd="35.85.172.135" dyno=web.4 connect=0ms service=26ms status=200 bytes=429 protocol=http tls_version=tls1.3 2025-03-14T21:10:37.435983+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=5771ded9-3526-c113-b5e8-5201639e375a fwd="35.85.172.135" dyno=web.4 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:10:37.507498+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HSER3XJR" host=icc-rest-production.herokuapp.com request_id=76da093d-73c0-6b3d-e25f-a69f558775a7 fwd="35.85.172.135" dyno=web.4 connect=0ms service=69ms status=200 bytes=3861 protocol=http tls_version=tls1.3 2025-03-14T21:10:37.512172+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=2c602bc8-16d8-8a45-f4a2-d8513bf20494 fwd="35.85.172.135" dyno=web.4 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T21:10:47.222350+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=xkp97v-e1xt7-h916uh-9x594i-1741986646170 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=172ms status=200 bytes=3291 protocol=http tls_version=tls1.3 2025-03-14T21:10:47.666573+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=b390e89f-c795-e023-ea47-0a892338bfa6 fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T21:10:47.800320+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=92e419f4-4d1e-c6f6-4099-4da8d66bfa2e fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T21:10:47.809758+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=30e74ef5-a500-544a-16f7-51299e2118ec fwd="35.85.172.135" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:10:47.878856+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYEA8CGL" host=icc-rest-production.herokuapp.com request_id=8cf46b71-41d8-62c5-df8e-d709b81eff14 fwd="35.85.172.135" dyno=web.3 connect=0ms service=66ms status=200 bytes=5204 protocol=http tls_version=tls1.3 2025-03-14T21:11:16.247373+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=qd4b2-y8jxxp-18gyxf-tuj6x-1741986676062 fwd="13.110.54.14, 35.161.194.212" dyno=web.1 connect=0ms service=6ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:11:16.583713+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mdolman@salesforce.com" host=icc-rest-production.herokuapp.com request_id=hvdoge-r91ipc-rgvh46-g6350i-1741986676378 fwd="13.110.54.14, 35.85.172.135" dyno=web.4 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:11:35.651431+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/e6a34303-ce77-4541-b86d-01d124c389ec/roles" host=icc-rest-production.herokuapp.com request_id=91b81d84-9552-093d-aa69-cbfa03d0ed39 fwd="52.27.27.64" dyno=web.4 connect=0ms service=217ms status=200 bytes=1360 protocol=http tls_version=tls1.3 2025-03-14T21:11:36.341536+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e6a34303-ce77-4541-b86d-01d124c389ec?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=gbo9i-tp0wvq-ia4l6-unjo1e-1741986695790 fwd="204.14.236.213, 35.85.172.135" dyno=web.1 connect=0ms service=182ms status=200 bytes=2571 protocol=http tls_version=tls1.3 2025-03-14T21:14:01.191174+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=2a4ce438-de5b-4ecd-54ae-625ca2b9732d fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:14:37.562104+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=11c9ea1d-f7fc-39ba-9df1-1cd22e1f5e50 fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T21:14:37.703508+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9ab2d6a5-37b0-8b9f-e3a9-8c64999c74e1 fwd="35.161.194.212" dyno=web.5 connect=0ms service=32ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T21:14:37.713682+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=551d441e-4ec1-e81a-c577-81c1a5d8c060 fwd="35.161.194.212" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:14:37.788722+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYEA8CGL" host=icc-rest-production.herokuapp.com request_id=e0c74247-0f6e-91da-e6f1-fea2994a104a fwd="35.161.194.212" dyno=web.5 connect=0ms service=72ms status=200 bytes=5204 protocol=http tls_version=tls1.3 2025-03-14T21:15:03.310425+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=2752802a-f8e3-21ed-9dd0-a7f99f5c09b3 fwd="13.109.44.8" dyno=web.1 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T21:20:02.869215+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=9b7d8a47-a0af-005c-6f98-be5d6197fdbe fwd="13.109.44.8" dyno=web.2 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T21:23:01.362423+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T21%3A22%3A57.868994323Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=79997ac0-1139-32f3-3c95-60fca365ef20 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=10143 protocol=http tls_version=tls1.3 2025-03-14T21:23:04.789947+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=z5dy4g-ohjfq8-z25wnl-yof0ci-1741987384501 fwd="104.161.246.4, 52.27.27.64" dyno=web.1 connect=0ms service=22ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:23:05.321119+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=b0qk5v-0kh77d-2elcqrl-qum53t-1741987384863 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=176ms status=200 bytes=4031 protocol=http tls_version=tls1.3 2025-03-14T21:23:05.716160+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=m0c0lw-nrkhe-t8qh48-ndrmvv-1741987384865 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:23:06.481595+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=t07ku-4qxmsf-ei1i6f-vmnrrc-1741987385778 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=433ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:23:19.885043+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=spky6-mj09w9-6ru6l-ei7qis-1741987399598 fwd="104.161.246.4, 35.161.194.212" dyno=web.5 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:23:20.763335+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=4qh8jd-s989aq-e11ry-pa0sgd-1741987400301 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=191ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:25:32.359275+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c5bd0b76-5707-7d9b-8d2f-f5e70c558062 fwd="35.85.172.135" dyno=web.4 connect=0ms service=26ms status=200 bytes=423 protocol=http tls_version=tls1.3 2025-03-14T21:25:32.366119+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=846a4b71-1638-db5c-c305-add8b63a87cc fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:25:32.434291+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HV72NFR9" host=icc-rest-production.herokuapp.com request_id=4e9ab205-e068-813e-64cf-3b432184ea5a fwd="35.85.172.135" dyno=web.4 connect=0ms service=66ms status=200 bytes=5756 protocol=http tls_version=tls1.3 2025-03-14T21:25:32.602324+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/42054333-1caf-49ea-818e-a6e44100cf29/comms/latest" host=icc-rest-production.herokuapp.com request_id=e354cde0-532e-eb3b-40e2-4ff16a888a5d fwd="35.85.172.135" dyno=web.4 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:30:00.645618+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=a36c7758-4bac-30cd-66ec-0354022fcad9 fwd="52.27.27.64" dyno=web.4 connect=0ms service=13ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:31:25.121551+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=qoujrr-53jeom-13h9k-miqdy-1741987885001 fwd="13.110.54.15, 35.161.194.212" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:31:25.445718+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=9pr6a-ty6sno-95i4zu-drdrui-1741987885000 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=307ms status=200 bytes=482694 protocol=http tls_version=tls1.3 2025-03-14T21:34:18.735633+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9pjr5c-1kqpb9-wvh4gd-577zw-1741988058475 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:34:19.100513+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=nr8uci-bv4o0g-4rs6r-dkk86-1741988058835 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:35:02.001085+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=6e5b4cbb-c998-0591-fa6b-02ada3493413 fwd="13.109.44.8" dyno=web.3 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T21:36:11.891879+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/414b9c4d-a269-423c-a73b-0fc26afdbd53?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=sszujp-1eddr-5c247f-x4md14-1741988171497 fwd="13.110.54.11, 35.161.194.212" dyno=web.2 connect=0ms service=184ms status=200 bytes=3748 protocol=http tls_version=tls1.3 2025-03-14T21:37:00.488092+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=cnb2zp-jip6rk-4akolq-keazda-1741988220263 fwd="13.110.54.11, 52.27.27.64" dyno=web.5 connect=0ms service=27ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:37:11.385382+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T21%3A37%3A11.100816507Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e781fbe4-dd25-47e0-f0d6-c78d211555cb fwd="54.236.114.244" dyno=web.2 connect=0ms service=51ms status=200 bytes=10143 protocol=http tls_version=tls1.3 2025-03-14T21:37:12.484961+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T21%3A37%3A11.100816507Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=50cf0e01-017b-1462-9432-67b4bb77050a fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=10143 protocol=http tls_version=tls1.3 2025-03-14T21:37:24.018112+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7bd81fcd-6aa0-12be-5f2e-6e034e0d81b6 fwd="35.161.194.212" dyno=web.3 connect=0ms service=25ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T21:37:24.025633+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=5b799264-18d8-f9b9-1a49-3f38d3e5d259 fwd="35.161.194.212" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:37:24.120999+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08GN2DUPLP" host=icc-rest-production.herokuapp.com request_id=8d5c6e88-685b-ee3a-3f06-3daffeffba26 fwd="35.161.194.212" dyno=web.3 connect=0ms service=93ms status=200 bytes=18624 protocol=http tls_version=tls1.3 2025-03-14T21:40:00.632005+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=8bb4e9d9-9559-444c-7999-0e273dacf78a fwd="52.27.27.64" dyno=web.4 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:40:02.186104+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=78d41973-0116-a7f7-1fff-75d61831cfce fwd="13.109.44.8" dyno=web.5 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T21:42:46.682727+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=q7ecs8-3bkdm-e8zb7-rsx6i-1741988566446 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:42:47.670801+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=jf6s4x-ri8o5n-ep22nk-3eozon-1741988567046 fwd="13.110.54.15, 52.27.27.64" dyno=web.4 connect=0ms service=528ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:45:00.392922+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=898teb-mh03ui-ukusvw-oktjla4-1741988700250 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:45:01.811355+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=8937c77c-43ed-f344-31a1-eb3df4d3f86e fwd="13.109.44.8" dyno=web.3 connect=0ms service=41ms status=200 bytes=1514 protocol=http tls_version=tls1.3 2025-03-14T21:45:07.409839+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=xb247d-uribao-jeod-yl1fwd-1741988706842 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:45:07.756266+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=xfnmqd-eobju-9629v8-lefkkc-1741988707511 fwd="104.161.246.4, 35.85.172.135" dyno=web.3 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:48:00.650546+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=507d6a46-07ff-9ce5-74b9-ae79432bcc85 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:50:00.559742+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=83659b4d-fc9b-3b1d-5d35-9bd157b2ef77 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:50:00.736698+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=090dc6d1-98ed-4cc7-5efc-cc3deb559f80 fwd="52.27.27.64" dyno=web.1 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:52:58.722838+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=fwji1l-aq8mtd-oa2apm-lcjb9-1741989177917 fwd="104.161.246.4, 35.161.194.212" dyno=web.4 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:52:59.529878+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=wbw9hl-hnfd2-z8afw-y486np-1741989178852 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=462ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:53:46.514066+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=kyl4du-z3is3-8r2b6-euo72r-1741989226277 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=15ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:53:46.830248+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=9phym9-khzq08-hu2tus-b8k43-1741989226693 fwd="13.110.54.15, 35.161.194.212" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:53:57.457655+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9e8b642-7618-4548-927f-8ebc31271097?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=yp17l-unpzh-dm8wsa-wz8clq-1741989236624 fwd="13.110.54.10, 52.27.27.64" dyno=web.5 connect=0ms service=175ms status=200 bytes=1690 protocol=http tls_version=tls1.3 2025-03-14T21:53:57.721999+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9e8b642-7618-4548-927f-8ebc31271097?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=dfr0uh-9i6j7d-yv4f9m-dzpvug-1741989236433 fwd="204.14.236.210, 35.85.172.135" dyno=web.1 connect=0ms service=134ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.190649+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=b348b9e7-5ba5-c30e-c866-b05a4b21db0c fwd="35.161.194.212" dyno=web.2 connect=0ms service=54ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.346745+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=1933058c-0e77-ab30-1f37-65d1be13063e fwd="52.27.27.64" dyno=web.2 connect=0ms service=7ms status=200 bytes=439 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.351944+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1c119d7f-f5bf-ce67-061d-035742c6ff5f fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.398617+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=880bb1fd-41f2-b9f7-eabc-a8cd0ec7cb53 fwd="52.27.27.64" dyno=web.2 connect=0ms service=44ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.435165+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=43a89705-df32-ffe9-d208-a0d70160f8dd fwd="35.161.194.212" dyno=web.2 connect=0ms service=7ms status=200 bytes=449 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.439937+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=fed3a207-8ffe-f993-7ef1-31f1f031a86f fwd="35.161.194.212" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.478483+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3cc0ef12-e4ef-7fd5-0559-01384c06d901 fwd="52.27.27.64" dyno=web.2 connect=0ms service=7ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.485259+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=675e23ba-d155-4232-86d8-28b78294feea fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.487221+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=c6b0a0d2-125c-f420-b293-26d1e91ac18e fwd="35.161.194.212" dyno=web.2 connect=0ms service=45ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.530660+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=28279b61-f26b-76dc-7dd7-b9456b5e6a2b fwd="52.27.27.64" dyno=web.2 connect=0ms service=43ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.601726+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=63d4bfcb-3574-d6f3-eb0f-ca63473c0404 fwd="52.27.27.64" dyno=web.2 connect=0ms service=7ms status=200 bytes=447 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.606274+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9817716b-49bd-2ec2-dbf0-593c0b52226b fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:54:07.651642+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=907907bf-e2c1-d8c8-f5f8-e58c658ea863 fwd="52.27.27.64" dyno=web.2 connect=0ms service=43ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:08.305457+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=36fc89a1-ae20-6ace-e9dc-018cabdef4e2 fwd="35.85.172.135" dyno=web.1 connect=0ms service=12ms status=200 bytes=451 protocol=http tls_version=tls1.3 2025-03-14T21:54:08.313524+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6a489dbc-efb6-35ff-e88c-57b09bc0065b fwd="35.85.172.135" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:54:08.367955+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=96fa8f03-abb1-a501-f163-af5568912218 fwd="35.85.172.135" dyno=web.1 connect=0ms service=52ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:54:08.497347+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=3cc486ad-f06a-a2f6-e2fe-1ec2ec7c71f2 fwd="52.27.27.64" dyno=web.5 connect=0ms service=53ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:55:01.776728+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=a6f3fd0b-8b15-8285-b0d1-6cbeb8cc56d6 fwd="13.109.44.8" dyno=web.3 connect=0ms service=58ms status=200 bytes=1588 protocol=http tls_version=tls1.3 2025-03-14T21:55:02.058210+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=d539a542-bc2a-5458-0d72-bf389b11204a fwd="13.109.44.8" dyno=web.2 connect=0ms service=21ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T21:55:11.842098+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6e039c85-aa71-976c-6ad0-84c6cc96d14d fwd="52.27.27.64" dyno=web.4 connect=0ms service=25ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T21:55:11.848886+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b0153604-3f13-314c-c8b2-423a169a291f fwd="52.27.27.64" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T21:55:11.914265+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=9f969bd8-6340-f7e6-5ed0-cafd74f175e0 fwd="52.27.27.64" dyno=web.4 connect=0ms service=63ms status=200 bytes=5041 protocol=http tls_version=tls1.3 2025-03-14T21:55:11.919183+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=707f63ba-8a18-12a1-0d6a-afcd9ef0ef66 fwd="52.27.27.64" dyno=web.4 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T21:56:00.547442+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=87fd8b13-ce03-3a47-00a1-5aaac7a50e54 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T21:56:58.741527+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=t1vkfh-7hnix-9xxg5o-3315c-1741989418500 fwd="104.161.246.4, 35.85.172.135" dyno=web.5 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:56:59.977522+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=uo6aqg-0m36t2-9y5lwi-plip5o-1741989419243 fwd="104.161.246.4, 52.27.27.64" dyno=web.4 connect=0ms service=523ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:57:25.700657+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=myx88-0kuoy8-iz3op-4kd91f-1741989445423 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T21:57:26.578046+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b9e8b642-7618-4548-927f-8ebc31271097?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=5i2o2v-xtju4y-fkspy-if0676h-1741989446177 fwd="104.161.246.4, 35.85.172.135" dyno=web.3 connect=0ms service=179ms status=200 bytes=3050 protocol=http tls_version=tls1.3 2025-03-14T22:02:00.650160+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=14227597-dfb9-1c0d-0e39-60078e265095 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:06:38.085320+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A06%3A34.600640186Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=774efcb0-69f2-9939-d6ef-b12981411b0c fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:07:34.202683+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=cozi94-nudi2c-57a74-xyaxdj-1741990054053 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:07:34.820289+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=shs7qt-glwzk8-08h6bd-mv8mfh-1741990054222 fwd="13.110.54.15, 52.27.27.64" dyno=web.2 connect=0ms service=498ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:08:00.559640+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5f94b7db-94cf-e9b0-85a8-699be767658f fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:08:24.490201+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/e70903b0-bed0-4cf9-8149-da9cdc50edfa/comms/latest" host=icc-rest-production.herokuapp.com request_id=2f0221b6-5d89-302d-613e-842e632b1f85 fwd="35.85.172.135" dyno=web.3 connect=0ms service=32ms status=200 bytes=2133 protocol=http tls_version=tls1.3 2025-03-14T22:08:59.457111+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A08%3A51.875890938Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=25680a77-bc39-179e-a10c-e41a6938341a fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:09:12.445218+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A09%3A05.072438485Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=86873099-c4c4-b630-fad7-1d1855034c97 fwd="54.236.114.244" dyno=web.5 connect=0ms service=40ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:09:46.356905+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A09%3A38.963024409Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e4ea9215-ad35-2947-36fd-9665bd59bd6d fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=10583 protocol=http tls_version=tls1.3 2025-03-14T22:10:00.712760+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=dc02d7e4-61d9-367f-ce01-3fed4f90934f fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:11:48.704051+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00B000000EQ2Y9IAL" host=icc-rest-production.herokuapp.com request_id=b6ec7f8f-efe4-6731-8649-a51c8ca72189 fwd="35.85.172.135" dyno=web.5 connect=0ms service=34ms status=200 bytes=2399 protocol=http tls_version=tls1.3 2025-03-14T22:11:48.726520+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/e708ec6e-b30f-480b-9a5a-4d315554f7b4/config" host=icc-rest-production.herokuapp.com request_id=4fdd36a2-5832-b57d-5823-5c876c8a1935 fwd="35.85.172.135" dyno=web.5 connect=0ms service=19ms status=200 bytes=403 protocol=http tls_version=tls1.3 2025-03-14T22:12:55.821478+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b025b3a6-66b6-1948-078a-46696d8db90d fwd="35.85.172.135" dyno=web.3 connect=0ms service=26ms status=200 bytes=465 protocol=http tls_version=tls1.3 2025-03-14T22:12:55.829327+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9fa3f32e-3d70-b3f0-f878-f08d41f4c877 fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:12:55.838505+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/a00AH000000imUfYAI" host=icc-rest-production.herokuapp.com request_id=4b78d012-0769-2340-81c4-f7e382c9eeac fwd="35.85.172.135" dyno=web.3 connect=0ms service=5ms status=200 bytes=555 protocol=http tls_version=tls1.3 2025-03-14T22:12:56.278229+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00AH000000imUfYAI" host=icc-rest-production.herokuapp.com request_id=b4aba511-8a48-0c4b-e349-3620ed23ab64 fwd="35.85.172.135" dyno=web.4 connect=0ms service=435ms status=200 bytes=12150 protocol=http tls_version=tls1.3 2025-03-14T22:12:56.454518+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/772eec84-d1a4-41bf-8c1b-c7a93919841e/config" host=icc-rest-production.herokuapp.com request_id=d2fcb366-0838-7d24-7df9-c9feb1fa4472 fwd="35.85.172.135" dyno=web.4 connect=0ms service=173ms status=200 bytes=3868 protocol=http tls_version=tls1.3 2025-03-14T22:13:03.645403+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=bmpb5-4p5d2n-pzjk3r-c73r2-1741990383440 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=11ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:13:05.127407+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=343d1fdf-d14c-fda4-2eeb-7eb677f3e42d fwd="35.161.194.212" dyno=web.2 connect=0ms service=10ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:13:05.135412+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b4364554-3518-95f7-a6f9-aa139a1aa452 fwd="35.161.194.212" dyno=web.2 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:13:17.743158+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=gf1fiw-9uf0i-7uuxhk-ihsazf-1741990397449 fwd="13.110.54.10, 35.85.172.135" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:13:22.136888+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c3b6f62e-208a-2a62-defa-d150985af087 fwd="35.85.172.135" dyno=web.2 connect=0ms service=8ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:13:22.144226+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6b74c751-9f1d-0490-33e6-39f4669e030d fwd="35.85.172.135" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:13:22.242816+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams" host=icc-rest-production.herokuapp.com request_id=5279b0e4-054a-99ed-c066-5727e3cc918f fwd="35.85.172.135" dyno=web.2 connect=0ms service=97ms status=200 bytes=2576801 protocol=http tls_version=tls1.3 2025-03-14T22:13:25.261648+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a00AH000000ikT1YAI" host=icc-rest-production.herokuapp.com request_id=118ffe2c-7a0b-1713-e60c-fcfc87d191da fwd="35.161.194.212" dyno=web.3 connect=0ms service=158ms status=200 bytes=12439 protocol=http tls_version=tls1.3 2025-03-14T22:13:25.301143+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/f4a92440-0118-46f9-ada1-b1b8bf3c8685/config" host=icc-rest-production.herokuapp.com request_id=a4b80a8a-eada-ea36-e504-4e2acebbca68 fwd="35.161.194.212" dyno=web.3 connect=0ms service=37ms status=200 bytes=9221 protocol=http tls_version=tls1.3 2025-03-14T22:14:17.327178+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents" host=icc-rest-production.herokuapp.com request_id=1def5194-e3d6-bd1d-838e-60a45a1165f6 fwd="52.27.27.64" dyno=web.4 connect=0ms service=840ms status=201 bytes=12541 protocol=http tls_version=tls1.3 2025-03-14T22:14:17.592490+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=all" host=icc-rest-production.herokuapp.com request_id=036f3ec0-a328-beb8-e760-28a4bee7467f fwd="52.27.27.64" dyno=web.4 connect=0ms service=136ms status=200 bytes=6936 protocol=http tls_version=tls1.3 2025-03-14T22:14:19.871239+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=all" host=icc-rest-production.herokuapp.com request_id=76fa7812-1131-f471-8505-56c2d9b93062 fwd="52.27.27.64" dyno=web.4 connect=0ms service=137ms status=200 bytes=8557 protocol=http tls_version=tls1.3 2025-03-14T22:14:21.015287+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=all" host=icc-rest-production.herokuapp.com request_id=247f23bc-4686-2cd9-1ee0-8a90469f1ec5 fwd="52.27.27.64" dyno=web.4 connect=0ms service=139ms status=200 bytes=8702 protocol=http tls_version=tls1.3 2025-03-14T22:14:25.549060+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8eg4pd-fuieha-2qwj5c-m5yose-1741990464890 fwd="13.110.54.11, 35.85.172.135" dyno=web.2 connect=0ms service=469ms status=200 bytes=2339 protocol=http tls_version=tls1.3 2025-03-14T22:14:26.742396+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c90b407f-b115-55b7-e203-95fb862ab822 fwd="35.85.172.135" dyno=web.1 connect=0ms service=11ms status=200 bytes=463 protocol=http tls_version=tls1.3 2025-03-14T22:14:26.748738+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=25b27112-e46d-02a1-fa2f-19c47db806b8 fwd="35.85.172.135" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:14:26.803229+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=15d1bd5b-cfab-5a26-5491-f76a0959f730 fwd="35.85.172.135" dyno=web.1 connect=0ms service=52ms status=200 bytes=5534 protocol=http tls_version=tls1.3 2025-03-14T22:14:53.995281+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vl9fsz-bn267eo-lhi8jl-gvyemh-1741990493669 fwd="13.110.54.10, 52.27.27.64" dyno=web.4 connect=0ms service=194ms status=200 bytes=3942 protocol=http tls_version=tls1.3 2025-03-14T22:15:01.771997+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=3741ad2f-7f48-6d6e-de09-80c28157eacf fwd="13.109.44.8" dyno=web.4 connect=0ms service=38ms status=200 bytes=1472 protocol=http tls_version=tls1.3 2025-03-14T22:20:00.717759+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=83172808-bf6d-8ed3-1cb7-e6d724c29b0c fwd="52.27.27.64" dyno=web.3 connect=0ms service=14ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:11.820560+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=080e131d-bd97-3720-7c9e-3440c234fa64 fwd="35.161.194.212" dyno=web.1 connect=0ms service=25ms status=200 bytes=436 protocol=http tls_version=tls1.3 2025-03-14T22:20:11.828737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=859159b3-1de2-fdb5-3d23-9716a640f3d8 fwd="35.161.194.212" dyno=web.1 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:21.166136+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=5ad4bee3-1273-c434-0795-3a2f3ada4bf2 fwd="35.85.172.135" dyno=web.3 connect=0ms service=9ms status=200 bytes=411 protocol=http tls_version=tls1.3 2025-03-14T22:20:21.172352+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e145666f-0385-197a-2452-17054ea49e66 fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:21.221882+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=fb663a35-bc6f-3c1d-b2c5-90ec9c93fc5e fwd="35.85.172.135" dyno=web.3 connect=0ms service=47ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:21.998084+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2e05fd20-679a-902c-0552-3e16b100f028 fwd="52.27.27.64" dyno=web.5 connect=0ms service=29ms status=200 bytes=428 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.007088+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=3740b073-a64e-120e-059c-d2d108957dda fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.084550+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=3794f13e-af5d-5533-cc12-917a9c0a8598 fwd="52.27.27.64" dyno=web.5 connect=0ms service=70ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.109539+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9db1fb7c-5cd9-7899-3c6c-bc44bd582cc0 fwd="52.27.27.64" dyno=web.5 connect=0ms service=12ms status=200 bytes=438 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.118758+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=f937495f-5102-bd4b-699f-eaf17b933e71 fwd="52.27.27.64" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.185204+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=165077b2-62f1-3d80-41fd-112fd4d2c903 fwd="52.27.27.64" dyno=web.5 connect=0ms service=62ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.141746+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f56a0d06-9002-eba6-21c3-d3969e3c641f fwd="52.27.27.64" dyno=web.1 connect=0ms service=14ms status=200 bytes=405 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.148999+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=67a8246b-42b7-622f-0129-b70a1dea69e7 fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.206788+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=be667c33-b8d9-fc9e-812f-dc0d743d3b05 fwd="52.27.27.64" dyno=web.1 connect=0ms service=55ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.169102+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7a7604c8-5e44-1e6e-269e-3520525615c2 fwd="35.161.194.212" dyno=web.4 connect=0ms service=12ms status=200 bytes=404 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.175584+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c294c0ed-eacf-45a1-3aef-0f8280f237b0 fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.230291+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=ffaff119-bd32-f873-fa13-6ca696b0dff8 fwd="35.161.194.212" dyno=web.4 connect=0ms service=52ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.817393+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=9dd71422-93cc-355c-7681-d7373f5902ed fwd="35.161.194.212" dyno=web.3 connect=0ms service=13ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.825254+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=71bf0237-a122-8384-ddf0-e2ce193b9b60 fwd="35.161.194.212" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.878390+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=5d173f8a-37d6-b938-b122-e75161beb6e6 fwd="35.161.194.212" dyno=web.3 connect=0ms service=51ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.813603+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ea619ddd-43e6-58e9-da8b-dc34b8a612ae fwd="35.161.194.212" dyno=web.4 connect=0ms service=13ms status=200 bytes=443 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.822022+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=580e03e5-187a-e681-7bd5-20914cbdd8b0 fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:20:22.874119+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HVDPND0S" host=icc-rest-production.herokuapp.com request_id=630e5b24-607d-8988-ef5c-070acd34843a fwd="35.161.194.212" dyno=web.4 connect=0ms service=50ms status=200 bytes=4193 protocol=http tls_version=tls1.3 2025-03-14T22:22:00.517260+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1573273b-080e-aec9-ac27-75d9e5fa9aa7 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:22:16.002908+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8979df14-384d-38e5-c753-ab936ad074b6 fwd="35.85.172.135" dyno=web.5 connect=0ms service=27ms status=200 bytes=427 protocol=http tls_version=tls1.3 2025-03-14T22:22:16.010664+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2900464a-2804-90bf-3d37-724e2ddd38a6 fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:22:16.111866+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HL016353" host=icc-rest-production.herokuapp.com request_id=91e8a1fa-055b-eafd-35d0-88a1d90cc787 fwd="35.85.172.135" dyno=web.5 connect=0ms service=99ms status=200 bytes=18893 protocol=http tls_version=tls1.3 2025-03-14T22:22:44.758226+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=dpanle-hmp65-qy99f6-fb3f6n-1741990964341 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=28ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:22:45.585645+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=b5aq8i-es23t7-2c33xc-1vsxql-1741990964990 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=482ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:24:00.582363+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=fb1b8cc2-027a-5e3b-340c-834bf4197783 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:24:22.120270+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=v524i-tcce5i-udsmn-xc7q5-1741991061562 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:24:24.251633+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=k46wlq-7v5nap-j8o4x-lewqm-1741991063546 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=498ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:26:19.982364+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=33awu9-kw5mfi-rvaq2e-ulq7ef-1741991179715 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:26:20.945952+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000005ccSDIAY" host=icc-rest-production.herokuapp.com request_id=u7rmat-a1wauk-bfzgxa-s5f6mk-1741991180345 fwd="13.110.54.15, 35.85.172.135" dyno=web.2 connect=0ms service=490ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.993204+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7d327323-54b6-eccb-d9d6-578ddcbe1d87 fwd="35.85.172.135" dyno=web.4 connect=0ms service=8ms status=200 bytes=443 protocol=http tls_version=tls1.3 2025-03-14T22:28:44.998670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=819674ba-6dac-4020-70d9-1d71c22e9fd4 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:45.054733+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=1ec78644-bffb-2cec-7bf5-1a3be27d0601 fwd="35.85.172.135" dyno=web.4 connect=0ms service=54ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:45.207307+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=db8477e0-e082-08dc-a134-16e47f866888 fwd="35.85.172.135" dyno=web.4 connect=0ms service=9ms status=200 bytes=442 protocol=http tls_version=tls1.3 2025-03-14T22:28:45.213540+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=4bdd88cd-b38f-3a68-eece-e71b62fb5c65 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:48.221320+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=38c21ed2-fb8d-5708-5586-bdb7d9dd6dd5 fwd="35.85.172.135" dyno=web.4 connect=0ms service=10ms status=200 bytes=476 protocol=http tls_version=tls1.3 2025-03-14T22:28:48.228755+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c4bb1b02-47d4-38b0-9330-e77c0cf354e1 fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:48.282075+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=18e33c42-db54-1e44-2664-ffca8e4966f2 fwd="35.85.172.135" dyno=web.4 connect=0ms service=51ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:48.428715+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=3b8525b4-d459-8dd4-d90a-ff89f74c91af fwd="35.85.172.135" dyno=web.4 connect=0ms service=13ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.591766+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=b77374e4-9d87-b1da-05e7-8336c15fb139 fwd="35.85.172.135" dyno=web.4 connect=0ms service=51ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:50.744794+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=4677e1b8-be2c-a995-66d2-daac3377f400 fwd="35.85.172.135" dyno=web.4 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:53.955356+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=43de9edc-658c-68ee-edde-1df6a2997ba4 fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=439 protocol=http tls_version=tls1.3 2025-03-14T22:28:53.962351+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=85027955-1326-f0af-66d0-93cb13cdb503 fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.012044+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=06a25ded-72ef-6638-74f6-cc30b61f9f94 fwd="35.85.172.135" dyno=web.4 connect=0ms service=48ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.048448+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ac7a3e87-fcaf-8a9f-3feb-3901eb9e1120 fwd="35.85.172.135" dyno=web.4 connect=0ms service=11ms status=200 bytes=439 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.056769+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ffc0d3fb-0885-c07a-fc9c-5d2ed50d0186 fwd="35.85.172.135" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.123341+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=b35f8188-7652-46ed-2baf-b8073014d72a fwd="35.85.172.135" dyno=web.4 connect=0ms service=64ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.145312+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=edbcf43d-1889-53de-11b6-6012ad6dd184 fwd="35.85.172.135" dyno=web.4 connect=0ms service=13ms status=200 bytes=478 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.151787+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=c9aeb94a-1b62-6b36-ef19-09ee18723e1d fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:54.201540+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=b6e5200b-7731-2459-e960-dda0e1655080 fwd="35.85.172.135" dyno=web.4 connect=0ms service=32ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:55.085946+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=25c7171b-7407-07f8-e902-165da82feb3e fwd="35.85.172.135" dyno=web.4 connect=0ms service=9ms status=200 bytes=441 protocol=http tls_version=tls1.3 2025-03-14T22:28:55.091041+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=cd285a98-fd80-ce63-efed-7f1bf79af738 fwd="35.85.172.135" dyno=web.4 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:55.146593+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=347fc7e7-4c03-640a-fe10-729c5d660776 fwd="35.85.172.135" dyno=web.4 connect=0ms service=53ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:55.288136+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=826f8734-2549-1e91-de05-ce4e73f55a08 fwd="35.85.172.135" dyno=web.4 connect=0ms service=9ms status=200 bytes=456 protocol=http tls_version=tls1.3 2025-03-14T22:28:55.294224+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=73a73f63-41cf-01d5-4da6-ae9fea5f0d4b fwd="35.85.172.135" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.571727+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=7c19eda1-0682-5b28-82a8-8e5c5e462959 fwd="35.85.172.135" dyno=web.4 connect=0ms service=10ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.578917+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=745455ae-460c-b6be-6d6c-abac62ea2d55 fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.630013+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=0194d708-9189-dae9-33eb-28a4933c3da2 fwd="35.85.172.135" dyno=web.4 connect=0ms service=49ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.668196+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=279e6636-f727-53a6-1c9e-22205781a705 fwd="35.85.172.135" dyno=web.4 connect=0ms service=7ms status=200 bytes=439 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.675256+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=a934f22b-504e-dfa4-7ee6-70bd098e8a69 fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.725694+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=a6f3b062-42e8-ab35-7049-05aab37e127c fwd="35.85.172.135" dyno=web.4 connect=0ms service=48ms status=200 bytes=5485 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.773981+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest" host=icc-rest-production.herokuapp.com request_id=95d47416-bf55-cc84-3b7c-aa9c156100da fwd="35.85.172.135" dyno=web.4 connect=0ms service=12ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.800700+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=79923da3-c86b-5184-1e65-b76bc29fbb73 fwd="35.85.172.135" dyno=web.4 connect=0ms service=7ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T22:28:57.807714+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=93c46c6d-3a28-7a03-608c-7a62c285aeff fwd="35.85.172.135" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:29:21.633558+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=29vrl-1w80k-tifg36-c99frzo-1741991361350 fwd="204.14.236.213, 35.161.194.212" dyno=web.4 connect=0ms service=227ms status=200 bytes=482021 protocol=http tls_version=tls1.3 2025-03-14T22:29:21.798130+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8" host=icc-rest-production.herokuapp.com request_id=d0267e25-41f5-5de0-c0cd-6f8f5cab8c46 fwd="13.109.44.8" dyno=web.4 connect=0ms service=12ms status=200 bytes=1215 protocol=http tls_version=tls1.3 2025-03-14T22:29:52.594019+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=92d3bbdb-530d-dbff-31f8-87c568c9ee26 fwd="35.161.194.212" dyno=web.4 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:29:52.722484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=67facda4-e1a1-3c0c-4488-f3556457ee1c fwd="35.161.194.212" dyno=web.4 connect=0ms service=23ms status=200 bytes=479 protocol=http tls_version=tls1.3 2025-03-14T22:29:52.729968+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=e3ebf41a-3072-2b11-20de-dd02d580b930 fwd="35.161.194.212" dyno=web.4 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:29:52.751312+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=ims" host=icc-rest-production.herokuapp.com request_id=816e08e5-c39f-ea09-2504-69699ce01631 fwd="35.161.194.212" dyno=web.4 connect=0ms service=18ms status=200 bytes=813 protocol=http tls_version=tls1.3 2025-03-14T22:30:22.112200+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A30%3A20.706736236Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=65b41d3f-013a-5de3-aada-310de6304881 fwd="54.236.114.244" dyno=web.1 connect=0ms service=40ms status=200 bytes=11230 protocol=http tls_version=tls1.3 2025-03-14T22:31:00.636423+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=iawwr-mr9gg5-bo7slh-a0t4fh-1741991460170 fwd="204.14.236.213, 35.161.194.212" dyno=web.3 connect=0ms service=176ms status=200 bytes=4154 protocol=http tls_version=tls1.3 2025-03-14T22:31:33.453966+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=tayf15-hbni1-ptt4f-t2611k-1741991493173 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=185ms status=200 bytes=4933 protocol=http tls_version=tls1.3 2025-03-14T22:31:33.463587+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/aggarwal.n@salesforce.com" host=icc-rest-production.herokuapp.com request_id=13wfuw-b6pk1h-m0636-j45npa-1741991493175 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=17ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:31:59.177650+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=j0at0m-wfb4bp-17vgyw-qinaq-1741991518755 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=223ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:33:00.777555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T22%3A32%3A57.274450554Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=5331d7bd-f44b-1aa4-1a51-f8a4c7c57d2e fwd="54.236.114.244" dyno=web.3 connect=0ms service=39ms status=200 bytes=11230 protocol=http tls_version=tls1.3 2025-03-14T22:33:40.574285+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=qvf5gh-qyavsm-r0uxjv-27u9cg-1741991620130 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=245ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:34:49.463874+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mhuserik@salesforce.com" host=icc-rest-production.herokuapp.com request_id=5v4h4s-ykcu4w-soj0l0d-vw8yy8-1741991689360 fwd="13.110.54.13, 35.85.172.135" dyno=web.2 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:34:50.146009+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006ex5OIAQ" host=icc-rest-production.herokuapp.com request_id=qa2pt8-j29v36-j8rmvb-krq29h-1741991689493 fwd="13.110.54.13, 35.161.194.212" dyno=web.4 connect=0ms service=535ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:35:01.761376+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c65f7cff-654e-485c-cc9e-d32bf95ac2b5 fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1783 protocol=http tls_version=tls1.3 2025-03-14T22:37:51.297356+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/reminders/1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd/acknowledge" host=icc-rest-production.herokuapp.com request_id=c6423312-46da-ad6d-a9ea-21d61d906929 fwd="52.27.27.64" dyno=web.1 connect=0ms service=177ms status=200 bytes=1110 protocol=http tls_version=tls1.3 2025-03-14T22:39:40.794779+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents" host=icc-rest-production.herokuapp.com request_id=b8cb9977-a8ff-1e7f-c30a-c81b1fbf7d79 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1899ms status=201 bytes=10389 protocol=http tls_version=tls1.3 2025-03-14T22:39:41.258126+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd" host=icc-rest-production.herokuapp.com request_id=68128d21-d1d5-ad89-1d9b-5419c69fa82b fwd="13.109.44.8" dyno=web.3 connect=0ms service=11ms status=200 bytes=816 protocol=http tls_version=tls1.3 2025-03-14T22:39:41.843999+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=e2b4lp-lspvr4-fkjwl1-jlxqq-1741991980846 fwd="13.110.54.10, 35.85.172.135" dyno=web.5 connect=0ms service=190ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:39:41.957540+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7v35uja-46l3l-xukwe5-fw3rkq-1741991980951 fwd="104.161.246.4, 35.161.194.212" dyno=web.5 connect=0ms service=188ms status=200 bytes=1643 protocol=http tls_version=tls1.3 2025-03-14T22:39:42.091041+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=s5dmcl-ak8tvq-x2l8fi-3nd8qu-1741991980865 fwd="13.110.54.10, 35.85.172.135" dyno=web.4 connect=0ms service=139ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:39:43.273713+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=z77xtp-zziseo-xofgfs-qmpji6-1741991980955 fwd="13.110.54.10, 35.85.172.135" dyno=web.2 connect=0ms service=174ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:39:46.557129+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd" host=icc-rest-production.herokuapp.com request_id=ceec44cd-8998-e631-da01-b6d08a8da4dd fwd="13.109.44.8" dyno=web.3 connect=0ms service=11ms status=200 bytes=1081 protocol=http tls_version=tls1.3 2025-03-14T22:39:51.791098+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd" host=icc-rest-production.herokuapp.com request_id=3401f23b-8d58-c4e2-361c-7da52b80a261 fwd="13.109.44.8" dyno=web.3 connect=0ms service=10ms status=200 bytes=1105 protocol=http tls_version=tls1.3 2025-03-14T22:39:52.797991+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03NM0MKSNQ" host=icc-rest-production.herokuapp.com request_id=17b543ad-69a5-7db0-be5d-505fe49e9426 fwd="35.161.194.212" dyno=web.3 connect=0ms service=4ms status=200 bytes=202 protocol=http tls_version=tls1.3 2025-03-14T22:39:52.966294+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd" host=icc-rest-production.herokuapp.com request_id=6cf8b307-d9e2-c61c-e747-364a7a3e12c2 fwd="13.109.44.8" dyno=web.3 connect=0ms service=11ms status=200 bytes=1131 protocol=http tls_version=tls1.3 2025-03-14T22:40:02.178337+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=fc90fab1-1822-658c-fcfb-eb1779fd67bc fwd="13.109.44.8" dyno=web.5 connect=0ms service=11ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T22:40:07.398928+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b875b248-d717-ca5b-f940-792858e9c40f fwd="52.27.27.64" dyno=web.1 connect=0ms service=26ms status=200 bytes=443 protocol=http tls_version=tls1.3 2025-03-14T22:40:07.405922+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=6b56397d-3ea9-15b4-b947-0c75aaf1c011 fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:40:07.476391+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=929fde8c-24a5-6b61-ab15-6bf8c211e66c fwd="52.27.27.64" dyno=web.1 connect=0ms service=68ms status=200 bytes=5585 protocol=http tls_version=tls1.3 2025-03-14T22:40:07.646418+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/latest" host=icc-rest-production.herokuapp.com request_id=866cf106-823e-1ddd-7324-870d4eb28ee2 fwd="52.27.27.64" dyno=web.1 connect=0ms service=15ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:40:12.227717+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ekz3oi-npk3ps-0m7lq-d77r7b-1741992012020 fwd="104.161.246.4, 35.85.172.135" dyno=web.1 connect=0ms service=8ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:40:12.982354+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=uz8zei-y9scsr-wxwgt-9it10i-1741992012432 fwd="104.161.246.4, 35.85.172.135" dyno=web.5 connect=0ms service=312ms status=200 bytes=482106 protocol=http tls_version=tls1.3 2025-03-14T22:40:14.143434+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=gclcmn-yhpy2f-x87j-fbblb-1741992013409 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=506ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:40:44.645052+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=720a9318-b13d-a3a4-dd1a-d10507369291 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:40:44.747929+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=eef7a92a-a90f-04ce-a6ed-361ff60c1e30 fwd="52.27.27.64" dyno=web.5 connect=0ms service=26ms status=200 bytes=479 protocol=http tls_version=tls1.3 2025-03-14T22:40:44.754875+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=aa5f9cb5-22b6-8a05-e36d-8dba39368813 fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:40:44.778388+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=ims" host=icc-rest-production.herokuapp.com request_id=b50b16be-ec53-5758-0604-ef48925ce842 fwd="52.27.27.64" dyno=web.5 connect=0ms service=21ms status=200 bytes=813 protocol=http tls_version=tls1.3 2025-03-14T22:40:52.017941+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/pages" host=icc-rest-production.herokuapp.com request_id=0086d127-f35e-c3bb-b421-f42c9efa27ee fwd="52.27.27.64" dyno=web.1 connect=0ms service=183ms status=202 bytes=517 protocol=http tls_version=tls1.3 2025-03-14T22:40:52.644253+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=4wv7g-6ma7w-ppx8h-qhyn1r-1741992052173 fwd="104.161.246.4, 35.85.172.135" dyno=web.4 connect=0ms service=266ms status=200 bytes=3743 protocol=http tls_version=tls1.3 2025-03-14T22:40:53.419711+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=wod2j-2hlhpl-te7og7-l44sqr-1741992052100 fwd="13.110.54.10, 35.161.194.212" dyno=web.1 connect=0ms service=139ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:40:53.705417+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=nc6d2tc-5po5yc-yveq3x-za8xlf-1741992052109 fwd="13.110.54.10, 35.161.194.212" dyno=web.5 connect=0ms service=177ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:40:53.677082+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=909c9f-fuhw8a-m9d37i-zkeda-1741992052175 fwd="104.161.246.4, 35.85.172.135" dyno=web.2 connect=0ms service=176ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:43:50.307569+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/comms/recipients" host=icc-rest-production.herokuapp.com request_id=b7e52796-605b-43de-864f-685435c0a933 fwd="52.27.27.64" dyno=web.4 connect=0ms service=745ms status=200 bytes=253 protocol=http tls_version=tls1.3 2025-03-14T22:44:36.385825+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=plgbhoz-2gbn6k-bwlb8h-jxwove-1741992275332 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=164ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:45:01.799677+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=62aa44e6-af5c-1f44-f33f-d1593da0d8a9 fwd="13.109.44.8" dyno=web.4 connect=0ms service=55ms status=200 bytes=1517 protocol=http tls_version=tls1.3 2025-03-14T22:45:02.054259+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=5f8004aa-fd3e-f49d-005b-538999e63a84 fwd="13.109.44.8" dyno=web.5 connect=0ms service=28ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T22:45:07.877989+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=a5741303-3840-f036-b8d2-e621ca764623 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:45:08.013850+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=937c2f49-131d-341d-b4bf-93910f044ccd fwd="52.27.27.64" dyno=web.2 connect=0ms service=8ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T22:45:08.018484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1208fc04-9be9-a7b4-241d-4aa662e7f0f5 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:45:08.041943+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/pagerDuty/services?name=cape" host=icc-rest-production.herokuapp.com request_id=17517a51-7cbf-5ddb-9a0a-ac328aba3103 fwd="52.27.27.64" dyno=web.2 connect=0ms service=22ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-14T22:45:12.246460+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=0qrldh-fmmzva-d1suta-4dfddu-1741992311254 fwd="13.110.54.15, 35.85.172.135" dyno=web.1 connect=0ms service=161ms status=200 bytes=6318 protocol=http tls_version=tls1.3 2025-03-14T22:45:18.801549+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=07aeeb92-5f29-c34a-4ab8-06792847d775 fwd="35.161.194.212" dyno=web.2 connect=0ms service=27ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T22:45:18.808304+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=30a6e413-b541-515d-a198-867ae744e26b fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:45:18.872506+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=7e614ad5-7203-3aca-ece7-35f81725a71c fwd="35.161.194.212" dyno=web.2 connect=0ms service=62ms status=200 bytes=11360 protocol=http tls_version=tls1.3 2025-03-14T22:46:45.380577+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8f310add-2b24-efac-0ff3-2b505da006a0 fwd="35.161.194.212" dyno=web.5 connect=0ms service=27ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T22:46:45.388883+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2d697109-26d9-7c4f-0d0e-470a52722f8d fwd="35.161.194.212" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:46:45.471214+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=2777cea3-957b-28b0-799d-01b6093f4d2a fwd="35.161.194.212" dyno=web.5 connect=0ms service=79ms status=200 bytes=11360 protocol=http tls_version=tls1.3 2025-03-14T22:47:04.100242+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d5203067-4e1f-625a-59a3-dd051af523b5 fwd="35.85.172.135" dyno=web.2 connect=0ms service=15ms status=200 bytes=460 protocol=http tls_version=tls1.3 2025-03-14T22:47:04.106512+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=db31eefd-e57b-fbf9-c409-1ab8387b1c71 fwd="35.85.172.135" dyno=web.2 connect=0ms service=3ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:47:04.165436+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J51MFR5X" host=icc-rest-production.herokuapp.com request_id=26144fb3-3121-b472-bb79-3bcf206308a0 fwd="35.85.172.135" dyno=web.2 connect=0ms service=56ms status=200 bytes=5608 protocol=http tls_version=tls1.3 2025-03-14T22:47:59.268381+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/comms/internal" host=icc-rest-production.herokuapp.com request_id=ff0f10c4-9787-2bf0-5579-95789a82fa10 fwd="13.109.44.8" dyno=web.3 connect=0ms service=26ms status=200 bytes=1080 protocol=http tls_version=tls1.3 2025-03-14T22:52:00.526920+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a710e621-ffc9-30b4-5bdf-87f0a9fcea16 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:54:00.521938+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9d9900ad-fb9b-a2c0-31d0-ee13688a25d3 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T22:54:48.703210+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/internal" host=icc-rest-production.herokuapp.com request_id=fb05090c-7eb2-d0ab-5c17-c32000be5ca0 fwd="13.109.44.8" dyno=web.4 connect=0ms service=30ms status=204 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:55:01.934596+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=ed497b4b-0e36-d056-0d7b-34514f7f66a9 fwd="13.109.44.8" dyno=web.1 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T22:55:21.997771+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=3de04639-5720-b003-ffff-f96819e6c957 fwd="35.161.194.212" dyno=web.4 connect=0ms service=21ms status=200 bytes=431 protocol=http tls_version=tls1.3 2025-03-14T22:55:22.006655+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=372376a2-44b1-53d2-47ca-fbd8031d4ced fwd="35.161.194.212" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:55:22.086944+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=b4a7118f-0184-9662-2d41-87c59d7054d3 fwd="35.161.194.212" dyno=web.4 connect=0ms service=77ms status=200 bytes=11360 protocol=http tls_version=tls1.3 2025-03-14T22:55:22.092219+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=0b657f5e-8ca3-254c-3d8a-fd824478a286 fwd="35.161.194.212" dyno=web.4 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T22:55:22.119713+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/comms/latest" host=icc-rest-production.herokuapp.com request_id=9b89bd13-dc7c-5ec4-9368-337febedc42f fwd="35.161.194.212" dyno=web.4 connect=0ms service=24ms status=200 bytes=2500 protocol=http tls_version=tls1.3 2025-03-14T22:56:02.792147+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ix18f6-y313u8-y68bi7-bv5b8u-1741992961997 fwd="13.110.54.10, 35.85.172.135" dyno=web.1 connect=0ms service=178ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:56:03.040029+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=lrxepf-65sts-r15v49-c1zz8m-1741992962010 fwd="13.110.54.10, 35.85.172.135" dyno=web.1 connect=0ms service=143ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:56:03.775507+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=94dgvp-hkoh6s-vytq07-7u8tyb-1741992962055 fwd="13.110.54.10, 35.85.172.135" dyno=web.3 connect=0ms service=137ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:56:03.779484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=vhrj2u-afry1a-03pkh-j8ee5r-1741992962187 fwd="104.161.246.4, 52.27.27.64" dyno=web.4 connect=0ms service=135ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T22:57:20.673441+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=yg1sb-wq655-ysfujf-pi7p9k-1741993039891 fwd="13.110.54.15, 35.161.194.212" dyno=web.4 connect=0ms service=515ms status=200 bytes=9809 protocol=http tls_version=tls1.3 2025-03-14T22:58:18.239613+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms" host=icc-rest-production.herokuapp.com request_id=rkz5kr-6zzddb-5l02z-fhuwes-1741993097466 fwd="13.110.54.15, 52.27.27.64" dyno=web.5 connect=0ms service=463ms status=201 bytes=1097 protocol=http tls_version=tls1.3 2025-03-14T22:58:18.987819+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=7i024a-ocxy6s-vomk44-9ctese-1741993098458 fwd="13.110.54.14, 35.161.194.212" dyno=web.5 connect=0ms service=170ms status=200 bytes=5557 protocol=http tls_version=tls1.3 2025-03-14T22:58:19.602761+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=ou4m1c-b1kntb-295swk-o0pmq-1741993098630 fwd="104.161.246.4, 52.27.27.64" dyno=web.2 connect=0ms service=143ms status=200 bytes=5561 protocol=http tls_version=tls1.3 2025-03-14T22:58:34.798897+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/latest" host=icc-rest-production.herokuapp.com request_id=20f43e39-183c-c42a-9fb5-fb6234cb7538 fwd="52.27.27.64" dyno=web.5 connect=0ms service=24ms status=200 bytes=2728 protocol=http tls_version=tls1.3 2025-03-14T22:58:47.915974+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=943c95fd-8cd9-11c0-9d9c-86b9c3e5db5f fwd="35.161.194.212" dyno=web.5 connect=0ms service=29ms status=200 bytes=440 protocol=http tls_version=tls1.3 2025-03-14T22:58:47.924412+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8f209328-b328-bf3d-9ba4-1b55c797f0c0 fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T22:58:48.005471+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=35184ed4-989a-945a-8e10-4d7497ccb658 fwd="35.161.194.212" dyno=web.5 connect=0ms service=78ms status=200 bytes=9804 protocol=http tls_version=tls1.3 2025-03-14T23:00:01.877148+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=cccae5c8-5891-aab7-2e1b-2f0813f55156 fwd="13.109.44.8" dyno=web.5 connect=0ms service=58ms status=200 bytes=1523 protocol=http tls_version=tls1.3 2025-03-14T23:00:22.757840+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=8ejn1c-1eud0h-jo7gql-0wmp0h-1741993222307 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=252ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:00:23.861529+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE00000PvKjZYAV" host=icc-rest-production.herokuapp.com request_id=qmnoro-ps4bmd-3uglnj-k6159-1741993223195 fwd="104.161.246.4, 52.27.27.64" dyno=web.5 connect=0ms service=465ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:02:00.594678+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=7e4d796b-06e7-f9b3-1a4c-6ed568f2f25d fwd="13.109.44.8" dyno=web.3 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:02:37.388007+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A02%3A37.108266236Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1d78c893-2c91-8cd1-1faf-4bbc54014599 fwd="54.236.114.244" dyno=web.4 connect=0ms service=59ms status=200 bytes=11635 protocol=http tls_version=tls1.3 2025-03-14T23:02:44.695187+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A02%3A37.108266236Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8f0cb750-032f-b9e4-91c3-046fe03a6282 fwd="54.236.114.244" dyno=web.4 connect=0ms service=41ms status=200 bytes=11635 protocol=http tls_version=tls1.3 2025-03-14T23:03:40.823253+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A03%3A39.633362351Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=f0b72cae-26de-f876-a680-2f7cf6a37aee fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=11635 protocol=http tls_version=tls1.3 2025-03-14T23:06:51.986551+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A06%3A51.684485008Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0d89b346-296c-b058-7ffb-ec1c7b1e1242 fwd="54.236.114.244" dyno=web.2 connect=0ms service=55ms status=200 bytes=11635 protocol=http tls_version=tls1.3 2025-03-14T23:08:00.488637+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1ca850e4-2622-acff-3e53-ba5b2c82f2e4 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:10:00.550493+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6933753a-7a1b-4126-d962-0c94ebf50551 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:10:02.224240+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=48f26dcc-ace9-6b46-2077-d4d5ebe135b0 fwd="13.109.44.8" dyno=web.2 connect=0ms service=22ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T23:10:08.641175+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2sspyc-djo1r-wkvp8k-fddh-1741993808533 fwd="13.110.54.14, 52.27.27.64" dyno=web.4 connect=0ms service=24ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:10:08.776089+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/michael.lavva@salesforce.com" host=icc-rest-production.herokuapp.com request_id=0se0fl-02zpxc-k29udq-1fuxh-1741993808659 fwd="13.110.54.14, 35.85.172.135" dyno=web.4 connect=0ms service=4ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:10:09.052529+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=oue9h5-44bd95-8y2wyc-ivn909-1741993808658 fwd="13.110.54.14, 52.27.27.64" dyno=web.3 connect=0ms service=308ms status=200 bytes=482243 protocol=http tls_version=tls1.3 2025-03-14T23:10:17.400509+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-13T23%3A10%3A17.106291037Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=46dd5560-10b9-1d91-cd6f-c603c6eff40e fwd="54.236.114.244" dyno=web.1 connect=0ms service=60ms status=200 bytes=11635 protocol=http tls_version=tls1.3 2025-03-14T23:10:19.193888+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=kvpmcb-pyrqov-2v4lys-lfja88-1741993818890 fwd="13.110.54.14, 35.161.194.212" dyno=web.5 connect=0ms service=178ms status=200 bytes=5557 protocol=http tls_version=tls1.3 2025-03-14T23:14:00.622855+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=cee22bd3-9f8f-49b9-f330-2df3ce4abbfb fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:18:37.138319+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=dm925-ihsedi-jow8bh-ck6fdg-1741994316261 fwd="104.161.246.4, 35.161.194.212" dyno=web.2 connect=0ms service=14ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:20:01.221717+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0186f5ba-81ca-5ff0-776f-b00c44ddb759 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:20:02.293942+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=a8f238e4-82c5-2bfc-f0e2-e0aa66157386 fwd="13.109.44.8" dyno=web.3 connect=0ms service=59ms status=200 bytes=1537 protocol=http tls_version=tls1.3 2025-03-14T23:22:39.394422+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=24a6409d-ea89-9f50-d5a5-b62ab42d6016 fwd="35.85.172.135" dyno=web.5 connect=0ms service=26ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T23:22:39.401521+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=bc211503-1aaf-5518-b6a3-5e5e82ad0f11 fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:22:39.482788+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=eab25c8e-ef84-745c-32b5-514d8460350d fwd="35.85.172.135" dyno=web.5 connect=0ms service=78ms status=200 bytes=11360 protocol=http tls_version=tls1.3 2025-03-14T23:22:39.489890+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=3030be68-70fb-b845-1e01-bd4e23fb530e fwd="35.85.172.135" dyno=web.5 connect=0ms service=5ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:23:33.020465+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=PATCH path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8" host=icc-rest-production.herokuapp.com request_id=635833db-75c8-32f9-915f-d2ca3007f38e fwd="52.27.27.64" dyno=web.2 connect=0ms service=707ms status=200 bytes=45171 protocol=http tls_version=tls1.3 2025-03-14T23:23:47.356530+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f2f0c5b8-5f56-4cc6-2b33-542c4bcdf3d8 fwd="35.161.194.212" dyno=web.4 connect=0ms service=24ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T23:23:47.363102+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=95eec0e2-02ec-c3e6-6300-9fe0442e9f2f fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:23:47.438913+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=bd0ffbda-0575-a99c-8c57-6d4c310ebc0e fwd="35.161.194.212" dyno=web.4 connect=0ms service=73ms status=200 bytes=11977 protocol=http tls_version=tls1.3 2025-03-14T23:23:47.443737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=8b475dc3-023b-008d-d23b-91a7de95c225 fwd="35.161.194.212" dyno=web.4 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:24:00.175156+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=c459a33b-fe34-54d6-5983-1a930a08f03a fwd="35.161.194.212" dyno=web.1 connect=0ms service=29ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T23:24:00.183524+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ffd1ec47-cacf-596f-da39-e53e87943e4a fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:24:00.268973+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=941b2043-dc52-733c-c9cd-263376f60b21 fwd="35.161.194.212" dyno=web.1 connect=0ms service=83ms status=200 bytes=13352 protocol=http tls_version=tls1.3 2025-03-14T23:24:00.276979+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=c45d851b-717d-2a8d-b101-49c881fe07a4 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:24:00.756939+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=dfdd9012-6778-e48d-c3c0-0e3de4bc7fa1 fwd="35.161.194.212" dyno=web.2 connect=0ms service=465ms status=200 bytes=44720 protocol=http tls_version=tls1.3 2025-03-14T23:25:09.960149+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=dzrybd-8b5w2f-8zh0px-14k20t-1741994709511 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=186ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:25:10.298491+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/r.chauhan@salesforce.com" host=icc-rest-production.herokuapp.com request_id=t5hq1h-vbumlj-lsqgmf-5aqjhk-1741994709513 fwd="104.161.246.4, 35.161.194.212" dyno=web.1 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:29:03.693885+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=efd25ba7-c2dd-2a3b-cfe5-beaf7fd53936 fwd="35.161.194.212" dyno=web.1 connect=0ms service=26ms status=200 bytes=469 protocol=http tls_version=tls1.3 2025-03-14T23:29:03.701065+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=d0676286-adf5-8cdd-fec8-409ce84b4f10 fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:29:03.795532+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=faa92b45-937c-b4bf-7485-ded1c4006959 fwd="35.161.194.212" dyno=web.1 connect=0ms service=92ms status=200 bytes=16254 protocol=http tls_version=tls1.3 2025-03-14T23:29:03.802763+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=9cbe9889-d397-8734-6177-e8c81dd4a271 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:30:02.198018+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=fd3271b5-cb83-8cd3-f2a1-9fea2d53653a fwd="13.109.44.8" dyno=web.5 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T23:30:17.579952+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HDBF5E3Z" host=icc-rest-production.herokuapp.com request_id=489a8a4d-4f0c-2a25-99b0-789eaba81263 fwd="35.161.194.212" dyno=web.3 connect=0ms service=86ms status=200 bytes=16254 protocol=http tls_version=tls1.3 2025-03-14T23:30:17.790169+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/close" host=icc-rest-production.herokuapp.com request_id=bf93181d-1bf2-1e41-171a-c7ff4ee74b7b fwd="35.161.194.212" dyno=web.3 connect=0ms service=205ms status=200 bytes=4780 protocol=http tls_version=tls1.3 2025-03-14T23:30:20.073627+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02DWLVTKB9" host=icc-rest-production.herokuapp.com request_id=bdc7e244-f577-2dfb-34b4-2e16f2a2f381 fwd="35.85.172.135" dyno=web.3 connect=0ms service=7ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:30:20.088872+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02GXBX8PUZ" host=icc-rest-production.herokuapp.com request_id=1a254f06-a01c-f747-f5e7-1658fe98f30e fwd="35.85.172.135" dyno=web.3 connect=0ms service=9ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:30:20.097077+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02Q288NF7W" host=icc-rest-production.herokuapp.com request_id=8021e743-a016-7c64-b3df-6a2627dfb231 fwd="35.85.172.135" dyno=web.2 connect=0ms service=28ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:30:20.108293+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U0471GTKL4T" host=icc-rest-production.herokuapp.com request_id=99af2213-c1d6-0028-5b5f-5debefd8acab fwd="35.85.172.135" dyno=web.2 connect=0ms service=25ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T23:35:57.094278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=787e4dd9-08ce-63f9-950f-23026d89060f fwd="52.27.27.64" dyno=web.3 connect=0ms service=25ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:35:57.101529+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b676bc20-bbc8-77d5-0bbd-3edf9e8a74c9 fwd="52.27.27.64" dyno=web.3 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:35:57.266280+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams" host=icc-rest-production.herokuapp.com request_id=9a11c2d4-0154-5a80-4abc-16431a630e81 fwd="52.27.27.64" dyno=web.3 connect=0ms service=163ms status=200 bytes=2576801 protocol=http tls_version=tls1.3 2025-03-14T23:36:00.574335+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=722fe64c-3c36-4c55-0ebb-b0d77a588923 fwd="35.85.172.135" dyno=web.4 connect=0ms service=25ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:36:00.582315+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=da65b61a-75aa-3105-4d0d-c86773e546f0 fwd="35.85.172.135" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:36:00.746475+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams" host=icc-rest-production.herokuapp.com request_id=d8121d9c-ed8d-1bc7-6303-18fc0e7665b7 fwd="35.85.172.135" dyno=web.4 connect=0ms service=162ms status=200 bytes=2576801 protocol=http tls_version=tls1.3 2025-03-14T23:36:15.188657+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8ba447f8-ebe1-00c6-7613-7d8929e16892 fwd="35.161.194.212" dyno=web.1 connect=0ms service=27ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:36:15.196370+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=1792038b-5bea-4c81-1f00-f6d71c695df9 fwd="35.161.194.212" dyno=web.1 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:39:11.146279+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=2b427908-dd08-79e5-691a-8e80a901c081 fwd="52.27.27.64" dyno=web.4 connect=0ms service=29ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:39:11.155993+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=9cb23dc3-22d6-d274-7a84-c871d149d340 fwd="52.27.27.64" dyno=web.4 connect=0ms service=8ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:39:25.061589+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=57171d99-100e-0a4b-dc13-57e7157a505c fwd="35.161.194.212" dyno=web.4 connect=0ms service=23ms status=200 bytes=442 protocol=http tls_version=tls1.3 2025-03-14T23:39:25.068285+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=34ea044f-f112-59d2-051a-c7b579214dd2 fwd="35.161.194.212" dyno=web.4 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:39:25.133262+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08F0G9AYE6" host=icc-rest-production.herokuapp.com request_id=2bbb581a-4225-f858-47fa-f080cee475c4 fwd="35.161.194.212" dyno=web.4 connect=0ms service=62ms status=200 bytes=5039 protocol=http tls_version=tls1.3 2025-03-14T23:39:42.630691+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f6c12d57-b986-d221-6f84-d0abba3944a8 fwd="52.27.27.64" dyno=web.5 connect=0ms service=21ms status=200 bytes=451 protocol=http tls_version=tls1.3 2025-03-14T23:39:42.637572+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=593cee8a-44c6-55bb-421f-1d5f250607f0 fwd="52.27.27.64" dyno=web.5 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:40:00.643868+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=d5fa0ba1-57bd-914a-2775-8b27d22b1f8a fwd="52.27.27.64" dyno=web.2 connect=0ms service=12ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:40:05.418841+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=85da80e2-04c2-7741-44ab-146d14a6f319 fwd="35.161.194.212" dyno=web.3 connect=0ms service=28ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:40:05.429244+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=30b5ae86-acc2-7707-8ed4-7121306a1a9b fwd="35.161.194.212" dyno=web.3 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:40:06.873221+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=8bmh3j-sr187-cz8e4g-fkbnre-1741995605843 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=132ms status=200 bytes=1457 protocol=http tls_version=tls1.3 2025-03-14T23:40:07.157538+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=all" host=icc-rest-production.herokuapp.com request_id=6f570ca7-5d9a-ac74-dff3-b974b63c6cac fwd="35.161.194.212" dyno=web.3 connect=0ms service=131ms status=200 bytes=6550 protocol=http tls_version=tls1.3 2025-03-14T23:40:27.435992+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/teams/external/a0090000000vv4hAAA" host=icc-rest-production.herokuapp.com request_id=k2ofc-pemnbg-jc2lqg-rzbvhh-1741995626213 fwd="13.110.54.15, 35.85.172.135" dyno=web.2 connect=0ms service=749ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:40:30.026192+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01RPH2F117" host=icc-rest-production.herokuapp.com request_id=858ad88b-e670-a6e8-8f6c-794bf191cae3 fwd="35.85.172.135" dyno=web.3 connect=0ms service=8ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T23:40:30.322797+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U01RPH2F117" host=icc-rest-production.herokuapp.com request_id=92ed9eab-24ed-b912-78cc-d788099a91e2 fwd="35.85.172.135" dyno=web.3 connect=0ms service=6ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-14T23:41:37.205689+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=hb11pa-0a44hd-z65n8p-y126st-1741995696492 fwd="13.110.54.15, 52.27.27.64" dyno=web.1 connect=0ms service=208ms status=200 bytes=2728 protocol=http tls_version=tls1.3 2025-03-14T23:41:37.679588+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zk70um-1brbr3-ly4p6k-2ikk8-1741995696645 fwd="104.161.246.4, 35.161.194.212" dyno=web.5 connect=0ms service=143ms status=200 bytes=2728 protocol=http tls_version=tls1.3 2025-03-14T23:41:38.174040+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby" host=icc-rest-production.herokuapp.com request_id=zltheg-kah3kk-siqb4p-2yi41d-1741995696648 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=145ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:41:46.360974+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d45eb636-9239-305e-5d9d-b4502689fdeb fwd="52.27.27.64" dyno=web.4 connect=0ms service=13ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-14T23:41:46.368973+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=52ee3a24-a5f6-c3c9-e158-d3540cb42ae4 fwd="52.27.27.64" dyno=web.4 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:41:46.425525+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08JGDFK0HE" host=icc-rest-production.herokuapp.com request_id=fea8a8d9-8686-215b-6a93-56d56d482ded fwd="52.27.27.64" dyno=web.4 connect=0ms service=52ms status=200 bytes=6655 protocol=http tls_version=tls1.3 2025-03-14T23:41:46.430189+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=ce0958aa-30c8-e74e-0e53-c2ae233ea376 fwd="52.27.27.64" dyno=web.4 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:42:28.463866+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=ft306r-9o80aa-gfr4c4-i0slpx-1741995747875 fwd="104.161.246.4, 35.161.194.212" dyno=web.4 connect=0ms service=16ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:42:28.811957+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=d2d4rp-kc1zq-wgsndd-8gzhgr-1741995748540 fwd="104.161.246.4, 35.161.194.212" dyno=web.3 connect=0ms service=8ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-14T23:45:01.995329+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=549eeaeb-b412-a529-bc8b-4b4aa7ba42b1 fwd="13.109.44.8" dyno=web.5 connect=0ms service=29ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T23:48:00.628402+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=94a79ba2-3954-4d26-e469-7abe500b6473 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:50:01.905517+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=308ea86f-77af-2c05-794c-882db58ab7ae fwd="13.109.44.8" dyno=web.2 connect=0ms service=53ms status=200 bytes=1491 protocol=http tls_version=tls1.3 2025-03-14T23:50:02.153206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=8f147174-4348-e87b-1b35-8f408650a606 fwd="13.109.44.8" dyno=web.3 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-14T23:51:06.328136+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=55e3ea0f-17bc-58f4-aed9-960d404478fa fwd="35.161.194.212" dyno=web.5 connect=0ms service=27ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T23:51:06.337479+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=b96684bf-40b3-661f-9c50-0b35fa618886 fwd="35.161.194.212" dyno=web.5 connect=0ms service=7ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:51:53.542359+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=4252db4f-d800-5bb4-a917-7f17cd6167aa fwd="52.27.27.64" dyno=web.3 connect=0ms service=26ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T23:51:53.550815+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8f534948-8b8d-2b6a-7705-cfd0892f5957 fwd="52.27.27.64" dyno=web.3 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:51:53.617649+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HE909JN5" host=icc-rest-production.herokuapp.com request_id=cdab62fc-659c-ceb6-e003-c3d940c6db6d fwd="52.27.27.64" dyno=web.3 connect=0ms service=64ms status=200 bytes=6591 protocol=http tls_version=tls1.3 2025-03-14T23:51:53.621752+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=18cc49bb-7576-c329-0023-988989f840be fwd="52.27.27.64" dyno=web.3 connect=0ms service=2ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:52:00.566369+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=01edcad9-bbef-c739-0660-f0c738622a0d fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-14T23:57:13.054158+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=9789d5d6-0599-4242-9db1-a181948cd33f fwd="35.161.194.212" dyno=web.2 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-14T23:57:13.188258+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=b334a8cf-f9fc-4d3b-094e-b652d1678191 fwd="35.161.194.212" dyno=web.2 connect=0ms service=23ms status=200 bytes=433 protocol=http tls_version=tls1.3 2025-03-14T23:57:13.195476+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=eff13826-7849-4f94-1e14-0b54771baf28 fwd="35.161.194.212" dyno=web.2 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-14T23:57:13.256848+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HE909JN5" host=icc-rest-production.herokuapp.com request_id=8ef33707-3342-c30e-5436-8948d58ef42d fwd="35.161.194.212" dyno=web.2 connect=0ms service=59ms status=200 bytes=6710 protocol=http tls_version=tls1.3 2025-03-15T00:00:01.789414+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=5381e83d-3ad3-05df-2b76-3af74391e08e fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:00:27.612933+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?page=7&status=Closed&pageSize=100&severity=Sev2%2CSev1%2CSev0&createdAtStartDate=2024-02-01T00%3A00%3A00Z&createdAtEndDate=2025-01-31T00%3A00%3A00Z&include=pages" host=icc-rest-production.herokuapp.com request_id=7c78acd3-0547-fc10-906c-8d5f59bdeba1 fwd="13.109.44.8" dyno=web.5 connect=0ms service=123ms status=200 bytes=100187 protocol=http tls_version=tls1.3 2025-03-15T00:01:25.991338+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/internal" host=icc-rest-production.herokuapp.com request_id=bac4794e-eacf-04b2-7c57-8cf514b4eac4 fwd="13.109.44.8" dyno=web.1 connect=0ms service=41ms status=200 bytes=1408 protocol=http tls_version=tls1.3 2025-03-15T00:01:36.451138+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=f29d4be6-d32d-c141-6078-4097058ba619 fwd="52.27.27.64" dyno=web.5 connect=0ms service=27ms status=200 bytes=473 protocol=http tls_version=tls1.3 2025-03-15T00:01:36.459101+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=76784bea-d368-299f-4f6f-bc9b9abc01fc fwd="52.27.27.64" dyno=web.5 connect=0ms service=5ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:01:36.556145+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=99e52d6a-d592-e8f3-ad1b-406b419772fc fwd="52.27.27.64" dyno=web.5 connect=0ms service=94ms status=200 bytes=12460 protocol=http tls_version=tls1.3 2025-03-15T00:02:00.527765+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9d95a75a-867e-8440-75c0-8e789e2f7193 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:02:42.651251+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A02%3A41.268481513Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0ceba0a0-a7a3-1d17-0d5b-bf23eb51ef10 fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10712 protocol=http tls_version=tls1.3 2025-03-15T00:02:48.863504+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A02%3A41.268481513Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3a77ac1f-976a-a02e-9425-324cbf8582cc fwd="54.236.114.244" dyno=web.2 connect=0ms service=34ms status=200 bytes=10712 protocol=http tls_version=tls1.3 2025-03-15T00:03:22.704466+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=8texm5-izc96a-z25j0s-h9a6nb-1741997002316 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=250ms status=200 bytes=482281 protocol=http tls_version=tls1.3 2025-03-15T00:03:26.916799+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A03%3A23.630938023Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ca9768f2-4d29-8003-2d87-d7e12b638aa4 fwd="54.236.114.244" dyno=web.2 connect=0ms service=50ms status=200 bytes=10712 protocol=http tls_version=tls1.3 2025-03-15T00:03:44.653087+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=j4ioe-dvlg-vgu9yc-9pj6l4-1741997024331 fwd="13.110.54.15, 35.161.194.212" dyno=web.1 connect=0ms service=19ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:04:35.618412+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A04%3A34.213845579Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1ac7d729-ac43-e1c4-336e-568b0a45a9aa fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=10712 protocol=http tls_version=tls1.3 2025-03-15T00:06:01.176303+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/recipients" host=icc-rest-production.herokuapp.com request_id=d71e70d2-6f33-153d-b31e-e7e2aa000c23 fwd="35.161.194.212" dyno=web.1 connect=0ms service=703ms status=200 bytes=432 protocol=http tls_version=tls1.3 2025-03-15T00:07:09.157299+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A07%3A08.864010207Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=98af7ccb-a324-69ec-4b9d-a4b015937e4d fwd="54.236.114.244" dyno=web.3 connect=0ms service=59ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:07:10.262396+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A07%3A08.864010207Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=eaccf72d-e9c9-7594-fab9-569601da01df fwd="54.236.114.244" dyno=web.3 connect=0ms service=39ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:08:25.860637+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WF8NW1AES" host=icc-rest-production.herokuapp.com request_id=f0c5acf8-48c5-4adc-35d1-866b88cc24f6 fwd="35.161.194.212" dyno=web.1 connect=0ms service=3ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-15T00:08:25.878256+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WLV74TPFX" host=icc-rest-production.herokuapp.com request_id=1a58871d-73e3-96e8-1196-a81602e31f65 fwd="35.161.194.212" dyno=web.1 connect=0ms service=4ms status=200 bytes=203 protocol=http tls_version=tls1.3 2025-03-15T00:09:39.242906+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A09%3A31.641559915Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b263268b-9609-e06f-d60d-aa1428aadc3e fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:10:44.913278+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A10%3A44.623965174Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=77995693-1d85-9ed8-4d4d-27dc49084404 fwd="54.236.114.244" dyno=web.2 connect=0ms service=57ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:10:58.073357+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A10%3A58.004539121Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6c1cd754-2115-5209-daaf-67f9960acc27 fwd="54.236.114.244" dyno=web.2 connect=0ms service=37ms status=200 bytes=10733 protocol=http tls_version=tls1.3 2025-03-15T00:11:27.483774+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=f4c4244c-2788-9dba-d977-1a8ddb0a2077 fwd="52.27.27.64" dyno=web.2 connect=0ms service=3ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:11:27.606477+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=ce135aab-7a92-c7ea-9f82-70a7659750de fwd="52.27.27.64" dyno=web.2 connect=0ms service=23ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:11:27.613298+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=36ba7b48-2592-b756-3806-68bd9cc43dda fwd="52.27.27.64" dyno=web.2 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:11:27.702114+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=ed941461-ede6-4bb0-1891-51b632fd2598 fwd="52.27.27.64" dyno=web.2 connect=0ms service=86ms status=200 bytes=13858 protocol=http tls_version=tls1.3 2025-03-15T00:11:49.606157+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005EE000001NYI9YAO" host=icc-rest-production.herokuapp.com request_id=ihfdja-qipfy9-f4kza5-rkxbeu-1741997509049 fwd="13.110.54.15, 35.161.194.212" dyno=web.5 connect=0ms service=473ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:11:53.409032+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A11%3A52.222235722Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2f10273b-52ff-c4d1-b9a4-180641b46d78 fwd="54.236.114.244" dyno=web.2 connect=0ms service=37ms status=200 bytes=10736 protocol=http tls_version=tls1.3 2025-03-15T00:11:54.716970+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=a2e2d949-f989-5e94-7776-4066830e1bbc fwd="35.161.194.212" dyno=web.5 connect=0ms service=13ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:11:54.725960+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=2b282285-35f6-aa3b-daf7-5e93f56629ec fwd="35.161.194.212" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:11:54.823258+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=75e5a817-a003-c26e-9c9e-500c74f9fe05 fwd="35.161.194.212" dyno=web.5 connect=0ms service=94ms status=200 bytes=16490 protocol=http tls_version=tls1.3 2025-03-15T00:11:54.831194+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=38f26fdf-eb75-4c01-57e3-4e388567c3dc fwd="35.161.194.212" dyno=web.5 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:13:11.526500+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?caseNumber=73036099" host=icc-rest-production.herokuapp.com request_id=3af12d4a-8b1e-53e2-54c1-39581d033f41 fwd="155.226.176.120" dyno=web.2 connect=0ms service=53ms status=200 bytes=2003 protocol=http tls_version=tls1.3 2025-03-15T00:13:11.613680+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents/13dc682c-7922-45ef-a32c-698d7df872fd/comms/internal?type=TCE" host=icc-rest-production.herokuapp.com request_id=6d48858b-c76d-342f-53f6-c8ee7a2e1502 fwd="155.226.176.120" dyno=web.2 connect=0ms service=37ms status=200 bytes=1702 protocol=http tls_version=tls1.3 2025-03-15T00:13:32.745986+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A13%3A25.154206509Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=0bf9e4c9-470c-dec5-d1b9-1bc504d25bce fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=10736 protocol=http tls_version=tls1.3 2025-03-15T00:18:40.079073+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=75929486-a710-42c0-4fcb-c2d8f4ee9fce fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:18:40.220317+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=6e53d224-aa59-74e9-9583-86abfab62566 fwd="52.27.27.64" dyno=web.5 connect=0ms service=28ms status=200 bytes=502 protocol=http tls_version=tls1.3 2025-03-15T00:18:40.229269+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=8d96f219-4bc8-9439-d25f-eff8d0e07617 fwd="52.27.27.64" dyno=web.5 connect=0ms service=6ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:18:40.327706+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08J53JAZRP" host=icc-rest-production.herokuapp.com request_id=5a0f9438-5ab3-7f96-ebdd-9c846c535d7b fwd="52.27.27.64" dyno=web.5 connect=0ms service=96ms status=200 bytes=16490 protocol=http tls_version=tls1.3 2025-03-15T00:18:59.809370+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=8eb9ae04-325d-dd02-1a90-6caa7757f3c6 fwd="52.27.27.64" dyno=web.1 connect=0ms service=26ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-15T00:18:59.815915+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=63fd50d1-4c5c-bd93-c995-f99286fa8ff0 fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:18:59.879818+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?slackChannelId=C08HYLPF5HS" host=icc-rest-production.herokuapp.com request_id=07ebfb2f-8ecc-cc92-9d56-ee0df777eb1a fwd="52.27.27.64" dyno=web.1 connect=0ms service=61ms status=200 bytes=5151 protocol=http tls_version=tls1.3 2025-03-15T00:18:59.886188+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/configVars?keys=categories,rootCauses,servicesImpacted" host=icc-rest-production.herokuapp.com request_id=d314e8e0-287e-b529-f741-21eef2e46a04 fwd="52.27.27.64" dyno=web.1 connect=0ms service=4ms status=200 bytes=1494 protocol=http tls_version=tls1.3 2025-03-15T00:19:06.472232+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=e8293520-05a3-f392-c2a9-a7b853a7a38d fwd="52.27.27.64" dyno=web.3 connect=0ms service=24ms status=200 bytes=435 protocol=http tls_version=tls1.3 2025-03-15T00:19:06.477849+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=bc079448-a532-593d-f32a-1af0b6df611b fwd="52.27.27.64" dyno=web.3 connect=0ms service=4ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:20:00.671009+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=5bdf8263-00c2-8b01-fa8a-13403f074bd6 fwd="52.27.27.64" dyno=web.4 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:20:02.509347+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=1c448a47-9e17-1838-773c-4738459cfe29 fwd="13.109.44.8" dyno=web.5 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.673420+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WECLHD39D" host=icc-rest-production.herokuapp.com request_id=96b15188-ee72-e89b-6bb8-8f11c004c86e fwd="35.85.172.135" dyno=web.3 connect=0ms service=19ms status=200 bytes=199 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.681244+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U033QFZ8H9N" host=icc-rest-production.herokuapp.com request_id=4e2b3195-89cf-eefc-92b6-5942e6186935 fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=192 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.682870+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAWUYP5QR" host=icc-rest-production.herokuapp.com request_id=18fb0166-b107-17f7-02a0-7165e931580e fwd="35.85.172.135" dyno=web.3 connect=0ms service=19ms status=200 bytes=194 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.693618+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U02TJJJ7CGP" host=icc-rest-production.herokuapp.com request_id=d174efaa-5796-eb4a-1759-bdc32e939900 fwd="35.85.172.135" dyno=web.3 connect=0ms service=3ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-15T00:22:03.706912+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U068WT1V3U1" host=icc-rest-production.herokuapp.com request_id=d028bbb6-a204-fc50-ef80-91038f0e0f5d fwd="35.85.172.135" dyno=web.3 connect=0ms service=8ms status=200 bytes=215 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.566627+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/W011F6830L9" host=icc-rest-production.herokuapp.com request_id=1f51a3f1-f13a-3eb1-3700-8f76d146715e fwd="35.161.194.212" dyno=web.2 connect=0ms service=2ms status=200 bytes=201 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.573403+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WAXKM5WLV" host=icc-rest-production.herokuapp.com request_id=bc0fc687-55e7-324d-db50-450c15a7ce23 fwd="35.161.194.212" dyno=web.2 connect=0ms service=2ms status=200 bytes=200 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.581217+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/WHY2W0N73" host=icc-rest-production.herokuapp.com request_id=cf4b812b-3094-a268-a7b2-5ecc18a02d70 fwd="35.161.194.212" dyno=web.2 connect=0ms service=6ms status=200 bytes=197 protocol=http tls_version=tls1.3 2025-03-15T00:22:08.592990+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/slack/U03LNRS637U" host=icc-rest-production.herokuapp.com request_id=89400a41-681a-fff2-53f5-7e557c907af3 fwd="35.161.194.212" dyno=web.2 connect=0ms service=17ms status=404 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:25:01.720385+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=d7126373-77c9-2043-8b54-d008b20a641d fwd="13.109.44.8" dyno=web.3 connect=0ms service=56ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T00:30:00.651610+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=6f79a0cd-67e4-cffb-2b5a-4a87e8fc774f fwd="52.27.27.64" dyno=web.3 connect=0ms service=15ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:32:26.047228+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T00%3A32%3A22.548522050Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=05d056b7-3a8a-f5d3-453d-abd6ca0e86d9 fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=10879 protocol=http tls_version=tls1.3 2025-03-15T00:33:39.461051+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=icc-rest-production.herokuapp.com request_id=49hnlb-fnu4nq-kckf6-h8u0nn-1741998819300 fwd="204.14.236.210, 35.161.194.212" dyno=web.1 connect=0ms service=11ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:33:39.658605+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/marcus.thompson@salesforce.com" host=icc-rest-production.herokuapp.com request_id=uwurhl-26j9ps-naahlq-7ui48-1741998819499 fwd="204.14.236.210, 35.85.172.135" dyno=web.5 connect=0ms service=5ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:38:00.521180+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=165d1056-352f-26d5-e1d1-7cae809ea1a0 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:40:00.773505+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=613ed899-9142-f413-3916-f27eac06f00b fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:40:01.994439+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=aac3d905-9861-b0b7-23d5-9d3e3e0e6235 fwd="13.109.44.8" dyno=web.2 connect=0ms service=52ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T00:41:46.298793+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me/preferences" host=icc-rest-production.herokuapp.com request_id=apo4-l28tog-6oebm-drib35-1741999306000 fwd="13.110.54.15, 35.161.194.212" dyno=web.2 connect=0ms service=14ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:41:46.639385+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/terry.he@salesforce.com" host=icc-rest-production.herokuapp.com request_id=42udqj-yynaf-39dw57-oi08w-1741999306431 fwd="13.110.54.15, 35.85.172.135" dyno=web.4 connect=0ms service=20ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T00:45:01.855146+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=993de920-9523-59f9-e3f2-61643088cd3f fwd="13.109.44.8" dyno=web.5 connect=0ms service=62ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T00:50:00.585440+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=127b6ad8-ff5f-777c-2a0d-66c37235afd0 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T00:50:00.590368+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=f099f3ce-4ee1-bd0f-7f59-1b80d4ea9a50 fwd="52.27.27.64" dyno=web.2 connect=0ms service=13ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T00:55:01.799857+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=fffd59da-b16d-e221-1297-b70837d03145 fwd="13.109.44.8" dyno=web.4 connect=0ms service=55ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T01:04:00.620571+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=28981075-cc52-4be2-791b-81e5907dd587 fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:04:36.724209+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A04%3A29.146353023Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=39dd9ab2-ce72-69f1-0a0e-a2bca8037096 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=10155 protocol=http tls_version=tls1.3 2025-03-15T01:06:41.144545+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A06%3A40.861651373Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3eca55dd-975d-0320-d195-1843e321948d fwd="54.236.114.244" dyno=web.2 connect=0ms service=52ms status=200 bytes=10155 protocol=http tls_version=tls1.3 2025-03-15T01:06:42.245333+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A06%3A40.861651373Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c9fd758e-d2c1-11c1-7829-668c07a318ad fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=10155 protocol=http tls_version=tls1.3 2025-03-15T01:08:00.603033+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6d7fe1f7-8318-a9b5-eb49-70be06eb096c fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:10:00.602582+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=c5323bac-5ad1-88de-51f7-7c9ab4cb97eb fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:10:02.101493+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=8b88c2e6-688a-cb96-7001-1046f8fb64d2 fwd="13.109.44.8" dyno=web.4 connect=0ms service=53ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T01:15:01.783059+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=e9ece9f6-1668-d206-21fb-cbc406ddd7ce fwd="13.109.44.8" dyno=web.1 connect=0ms service=57ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T01:20:00.590968+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e8b51d5a-cd07-492c-b2d0-9c23bbed6e06 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:20:00.656973+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=660cb837-a2b2-5efc-1f24-2b98139f90cc fwd="52.27.27.64" dyno=web.5 connect=0ms service=43ms status=200 bytes=1163 protocol=http tls_version=tls1.3 2025-03-15T01:20:02.335210+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=aa07cfa0-2a36-746a-c928-5507e15ec96e fwd="13.109.44.8" dyno=web.5 connect=0ms service=41ms status=200 bytes=1657 protocol=http tls_version=tls1.3 2025-03-15T01:22:00.550672+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=1868daad-c114-f7a6-1a20-ad4f5b4a4762 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:24:00.686715+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=6abacbd2-da1a-cc21-3f3e-347570bc8b11 fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:25:01.796612+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=e2fb8993-0d27-c841-8442-f741c0068cec fwd="13.109.44.8" dyno=web.1 connect=0ms service=55ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T01:30:00.637116+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=f037f2cb-3d02-e78e-26ba-01423b7201fe fwd="52.27.27.64" dyno=web.4 connect=0ms service=16ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T01:32:00.633206+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=73270c57-73e6-5b9a-90a5-5021da8056d6 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:34:00.495783+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=7f4bbfd9-33fa-85fa-c456-06835155efa1 fwd="13.109.44.8" dyno=web.3 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:34:46.516271+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A34%3A45.112007232Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d0b881c5-b844-c48e-49c8-3c2ef9b62099 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:35:37.317555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A35%3A37.225843572Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6b21c1d0-62b3-d147-a19c-0257b3f50136 fwd="54.236.114.244" dyno=web.1 connect=0ms service=58ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:38:52.988702+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A38%3A49.482216620Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a963d933-9248-7488-434d-a1d075d62547 fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:39:39.638678+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A39%3A36.344431256Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9e56e40b-9c1e-941d-5e08-bb31df4992f0 fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:40:01.917492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=a874d991-5864-288b-fb14-afccc7de2ecd fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T01:40:11.647863+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A40%3A08.355876082Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b9a701b0-4c20-1401-824f-e9c9077600ea fwd="54.236.114.244" dyno=web.2 connect=0ms service=37ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:42:54.188119+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A42%3A52.799976966Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=9e0a7d4c-2da2-6a60-9f0d-b7ef0c1240f1 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:43:00.389786+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T01%3A42%3A52.799976966Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a7935aba-6efe-ba78-98ac-aa7b14f9e34f fwd="54.236.114.244" dyno=web.1 connect=0ms service=37ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T01:50:01.867847+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=7dd5b566-6d0a-8bc3-71c2-a0108d234e81 fwd="13.109.44.8" dyno=web.3 connect=0ms service=57ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T01:55:02.058427+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=5a7a109c-a5f2-24eb-49ff-97826ae48dcb fwd="13.109.44.8" dyno=web.1 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T01:56:00.502240+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b7c50add-dbea-aea9-9ae8-0d9f1022518c fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T01:58:00.585703+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=89190f11-920c-7e01-d62c-d54997986775 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:00:00.623696+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=c35cf0fd-bbc2-8306-c506-841f97a779ed fwd="52.27.27.64" dyno=web.5 connect=0ms service=17ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T02:01:36.301707+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A01%3A36.006135228Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=69ad3655-2ead-5d26-1f09-52eb56cc7e07 fwd="54.236.114.244" dyno=web.5 connect=0ms service=63ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:01:39.511456+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A01%3A36.006135228Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=962e4dfe-ba4f-db88-1db6-5b6554a553c2 fwd="54.236.114.244" dyno=web.5 connect=0ms service=41ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:01:52.336012+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A01%3A52.264262292Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6fcb4737-027d-4eb9-e1b3-137ca76ac4e1 fwd="54.236.114.244" dyno=web.5 connect=0ms service=38ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:01:55.544554+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A01%3A52.264262292Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ef3f4e3c-d5c5-a711-7947-a7e67778bc6a fwd="54.236.114.244" dyno=web.5 connect=0ms service=39ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:09:59.134397+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A09%3A55.665781930Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e5640be1-2562-6b03-bddf-5af271f3e09b fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:10:34.391456+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A10%3A31.108482750Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b473f1e2-ad88-2eda-187a-5127c19aedbb fwd="54.236.114.244" dyno=web.1 connect=0ms service=38ms status=200 bytes=9657 protocol=http tls_version=tls1.3 2025-03-15T02:14:00.593713+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9b820e77-e3ae-0a4f-e953-e5d3419a63ac fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:16:00.666724+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b7f43148-f301-a4f0-fe65-f4512c384f52 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:20:00.495496+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e6ee25c7-27e9-efcc-0f1b-0e768fbc5a82 fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:20:02.118281+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=dbae701d-0d4b-50a9-f1c3-4c5338482dd3 fwd="13.109.44.8" dyno=web.4 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T02:25:01.793905+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=aecf8704-c112-f359-cd14-5868d349e63e fwd="13.109.44.8" dyno=web.3 connect=0ms service=54ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T02:28:01.380868+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=98f743cc-47b9-ed56-250c-04563f968aa6 fwd="13.109.44.8" dyno=web.5 connect=0ms service=9ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:34:00.589374+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e7cee136-db8d-ea78-804d-4d94970f1cc9 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:35:01.689716+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=5e908c03-3719-b535-9ffc-423b0cc4d2dc fwd="13.109.44.8" dyno=web.2 connect=0ms service=53ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T02:35:01.927114+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=ec208d35-ef78-a7a6-8cc9-cd4f34ddae0b fwd="13.109.44.8" dyno=web.2 connect=0ms service=10ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T02:36:15.072616+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A36%3A13.653612530Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=16e11352-c74e-5d27-cd47-78280eb9a6ee fwd="54.236.114.244" dyno=web.3 connect=0ms service=44ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T02:36:21.281434+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A36%3A13.653612530Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7cf132e3-100d-f6f7-6272-802daeadbab8 fwd="54.236.114.244" dyno=web.3 connect=0ms service=40ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T02:38:00.521225+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=db07705e-e6f4-a76a-c422-e54a18f767bc fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:38:46.926484+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A38%3A46.605700409Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2a37ef3c-5efd-3219-aabb-bb7710e252b5 fwd="54.236.114.244" dyno=web.5 connect=0ms service=80ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T02:38:48.039800+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A38%3A46.605700409Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=40d6563d-23f4-07cc-eb9b-1f4355bcb0cb fwd="54.236.114.244" dyno=web.5 connect=0ms service=46ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T02:40:00.644067+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=POST path="/api/v1/incidents/recordings" host=icc-rest-production.herokuapp.com request_id=756bbed7-1c76-092b-8a90-1a3a41a995e9 fwd="52.27.27.64" dyno=web.3 connect=0ms service=22ms status=200 bytes=2 protocol=http tls_version=tls1.3 2025-03-15T02:40:48.131419+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/mdolman@salesforce.com" host=icc-rest-production.herokuapp.com request_id=w730di-0pbjjt-0qfc0b-nb59sr-1742006447755 fwd="13.110.54.14, 35.161.194.212" dyno=web.3 connect=0ms service=18ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T02:40:48.174046+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem" host=icc-rest-production.herokuapp.com request_id=op46t9-vpsad-jcqi3l-yxnuxk-1742006447754 fwd="13.110.54.14, 35.161.194.212" dyno=web.1 connect=0ms service=292ms status=200 bytes=482627 protocol=http tls_version=tls1.3 2025-03-15T02:40:52.746220+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/scrumTeams/membership/005B0000006ewwAIAQ" host=icc-rest-production.herokuapp.com request_id=uk40bt5-nyyo0o-k02nup-78xqdv-1742006452166 fwd="13.110.54.14, 35.161.194.212" dyno=web.5 connect=0ms service=456ms status=304 bytes=0 protocol=http tls_version=tls1.3 2025-03-15T02:47:02.690305+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T02%3A47%3A02.388107756Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1742af25-f84c-2380-9f17-fdc4f86f6da4 fwd="54.236.114.244" dyno=web.2 connect=0ms service=66ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T02:48:00.839682+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=31e04121-6df0-5790-0c43-c2390b906c02 fwd="13.109.44.8" dyno=web.4 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T02:50:01.982664+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=b1aaa274-9dcf-90f9-f7c6-bfe023de54cd fwd="13.109.44.8" dyno=web.3 connect=0ms service=56ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T02:55:01.695967+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=a3ec7e67-05da-88f0-478c-17ca4ab53140 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T03:00:00.645185+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b6084731-4e99-78ac-ee9a-40930ca54bda fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:00:22.026780+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?status=Closed" host=icc-rest-production.herokuapp.com request_id=0ff84942-3aba-7add-34d1-29e58481afa4 fwd="13.109.44.8" dyno=web.1 connect=0ms service=71ms status=200 bytes=6218 protocol=http tls_version=tls1.3 2025-03-15T03:03:59.440469+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A03%3A55.933746068Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e5977da4-192b-2d96-6be4-805cd126fa53 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:05:01.969244+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=6b767a73-e393-bfb3-1375-fd4ef2bed3c4 fwd="13.109.44.8" dyno=web.5 connect=0ms service=28ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T03:05:40.914722+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A05%3A39.516800786Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c33e6189-1e9a-86a5-fd48-561c01f87728 fwd="54.236.114.244" dyno=web.1 connect=0ms service=41ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:05:43.020226+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A05%3A39.516800786Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6d89fba3-b8f0-d718-e301-8dda3134ccdb fwd="54.236.114.244" dyno=web.1 connect=0ms service=41ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:05:47.123962+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A05%3A39.516800786Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=58f88a52-01d2-83ad-3eff-4edc5585baa2 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:07:09.497931+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A07%3A08.117662077Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=94b59049-ca08-94d7-f88b-098ba909d84d fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:07:25.676270+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A07%3A24.507115557Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ad9917c3-ee94-2eaf-6a98-4f6369ebe014 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:08:00.590555+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=f8eb0583-3604-f1bc-7134-3988d3a60c5e fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:10:02.588737+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=cea0e5b9-e0ab-61d1-f39e-f158644b7b54 fwd="13.109.44.8" dyno=web.1 connect=0ms service=58ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T03:10:02.842082+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=36939cd8-8065-cc7b-e4bb-7ffd39a38dde fwd="13.109.44.8" dyno=web.4 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T03:10:29.351986+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A10%3A29.058234387Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=08842db8-4894-858a-9251-20661757c8e8 fwd="54.236.114.244" dyno=web.2 connect=0ms service=53ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:10:32.554853+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A10%3A29.058234387Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=823ab8fd-504a-dac2-d080-996b022ed4ee fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:10:46.818981+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A10%3A46.749536150Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=dfe3121c-f14f-10ca-434f-6a5052d249f8 fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:11:00.231187+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A11%3A00.160669672Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=25bd6cdd-0252-525b-9a3c-ea740cfa16cc fwd="54.236.114.244" dyno=web.2 connect=0ms service=36ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:20:02.148379+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=a4a8348f-4d95-e761-d2d4-c06bb2225461 fwd="13.109.44.8" dyno=web.3 connect=0ms service=55ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T03:22:00.520613+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=3c37f763-c386-91e2-13fd-53653282c34d fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:28:00.839831+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=267bd84b-edb6-f99a-93d8-9637d0a2bf08 fwd="13.109.44.8" dyno=web.1 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:31:45.086025+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A31%3A44.809661871Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=90e9b92a-ea1a-b36f-d859-77122f9850b3 fwd="54.236.114.244" dyno=web.5 connect=0ms service=60ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:34:00.578155+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b4a5568f-28f4-c1cf-f892-c0fb05cc6a2c fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:34:05.400830+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A34%3A05.082082168Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=1a678769-5fa4-3f3c-9485-ad9f7e56362d fwd="54.236.114.244" dyno=web.3 connect=0ms service=58ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:35:01.895264+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=df831f6d-7a96-5b2d-bcbf-b95fb75f366e fwd="13.109.44.8" dyno=web.2 connect=0ms service=55ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T03:37:42.562482+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T03%3A37%3A39.030175302Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=8ba1fb9b-e533-1f30-b29e-7f4a6c748843 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T03:46:00.510751+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e88c1fa1-763b-dbfb-07c8-ded4ad99debd fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:48:00.527199+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b53535a6-192b-8a9f-38ae-1ae780971c19 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:50:00.599058+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=8fbfe862-5f03-102c-cca0-2a5761d332b8 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:54:01.343112+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=150a43da-88ed-0eb8-9eee-ce7f8257530b fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T03:56:00.547668+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=b7ee7665-b71b-8576-00ba-b836613641cd fwd="13.109.44.8" dyno=web.5 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:00:01.573726+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9f1ce43b-21b2-e94d-f31b-81158d36310d fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:00:04.024962+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=67139fab-5cd4-e54f-1e5b-953e218887dd fwd="13.109.44.8" dyno=web.2 connect=0ms service=23ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T04:01:48.503002+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A01%3A48.221802708Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=15090f43-58a6-981c-a8bc-1bcc665cac00 fwd="54.236.114.244" dyno=web.3 connect=0ms service=56ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:01:49.604296+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A01%3A48.221802708Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=77a5bc6c-a60f-7083-e077-ac2f3d570ae7 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:01:55.804741+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A01%3A48.221802708Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=c804b80f-c094-42a9-6142-755d1d45141f fwd="54.236.114.244" dyno=web.3 connect=0ms service=37ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:02:00.579331+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=0a4da53b-36a3-7317-0dc8-a0acc94ffbc0 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:04:00.631716+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=3e425576-3bb9-8698-3034-a647efb4a964 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:05:02.251057+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=a6811a04-fe0b-6839-819c-c675edad6657 fwd="13.109.44.8" dyno=web.4 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T04:05:11.989711+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A05%3A10.595816370Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=b37c7c69-e8f3-39b8-6765-d7e58faabbc5 fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:05:18.192840+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A05%3A10.595816370Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=98328e6c-c766-9896-d8e2-66d3784e5df0 fwd="54.236.114.244" dyno=web.2 connect=0ms service=35ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:06:00.554033+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=55caa6fb-47e3-fc7c-8759-c0ea372d9366 fwd="13.109.44.8" dyno=web.5 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:06:18.176364+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A06%3A17.870977816Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=d1fcfba2-977f-a2c3-50fd-677a03e01a1a fwd="54.236.114.244" dyno=web.4 connect=0ms service=63ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:06:46.400089+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A06%3A46.308306117Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=a5d8f24c-cb6a-31a1-2b9d-13774e87d9ab fwd="54.236.114.244" dyno=web.4 connect=0ms service=58ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:07:03.958675+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A07%3A03.868809409Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2447ccd7-35d8-353f-6d19-942a9747abb0 fwd="54.236.114.244" dyno=web.4 connect=0ms service=56ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:07:07.729492+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A07%3A06.550966754Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=73ffc03c-250a-ff05-aa3c-a9f9396a34e3 fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:07:21.119552+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A07%3A21.047074673Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=19f5b604-d6b6-2ed8-584b-d0850c38b347 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:08:00.908565+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=7fe42b35-6a49-beee-b7b1-b4680163231e fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:08:12.751985+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A08%3A05.346450050Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ed9b3559-927d-6e8c-9473-d2c8c7fe7f4c fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:09:05.961715+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A09%3A04.784468860Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=2740e51b-14d2-2019-c4fd-fc9b72c35063 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:09:12.168726+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A09%3A04.784468860Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=6006db55-a532-c2cc-3535-20d0e20a5227 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:09:29.743224+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A09%3A22.343483521Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=3c7b22d9-1554-065f-c60c-354a9856c316 fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:30:00.708771+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=34be0271-22aa-230c-41fe-228f6fafdf37 fwd="13.109.44.8" dyno=web.3 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:30:02.119079+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=84be5caf-dffe-2ff8-c4b0-6351a8a96819 fwd="13.109.44.8" dyno=web.5 connect=0ms service=57ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T04:31:43.731194+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T04%3A31%3A42.336498018Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=7f8c067d-5eaa-1b53-253f-faf94a8cd524 fwd="54.236.114.244" dyno=web.1 connect=0ms service=39ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T04:40:00.798670+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9c8b1866-dca1-40ef-75a5-9517cc88f18e fwd="13.109.44.8" dyno=web.4 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:40:02.431428+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=e3f0729f-3094-4aba-55b2-dbe136f69609 fwd="13.109.44.8" dyno=web.4 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T04:42:00.664594+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=e48f37af-2897-d38e-ddf2-92a2827bd7bc fwd="13.109.44.8" dyno=web.2 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:44:00.607417+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=803fba6e-e8e2-3a02-c557-b0bd0c3991dd fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T04:45:02.095598+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=3a1753db-9d74-39ae-cbde-cf17271429a0 fwd="13.109.44.8" dyno=web.4 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T04:52:00.547220+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=4dc936dd-5786-cbb5-18dc-607ad8399b08 fwd="13.109.44.8" dyno=web.4 connect=0ms service=3ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:00:02.101061+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=c31d97e7-9995-8ecc-bd55-f41fa6c45582 fwd="13.109.44.8" dyno=web.1 connect=0ms service=56ms status=200 bytes=1687 protocol=http tls_version=tls1.3 2025-03-15T05:06:05.507215+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A06%3A04.104462307Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e8eaefe4-fb0b-8db3-bfb4-023c0ffd37b0 fwd="54.236.114.244" dyno=web.4 connect=0ms service=39ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:06:22.543467+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A06%3A21.364957480Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ab02ddc2-7d81-06db-d1c3-10df486b74c0 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:06:39.414496+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A06%3A38.236658987Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=ad8daf8c-2c77-eae5-dc55-625dc0e9a380 fwd="54.236.114.244" dyno=web.4 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:07:11.512787+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A07%3A10.320449604Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=510779cf-843f-8398-6f44-fffca8cd3f5b fwd="54.236.114.244" dyno=web.4 connect=0ms service=37ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:08:19.218167+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A08%3A18.924222086Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=e1a7b4d8-c5ca-b9c2-a0ea-3ae3ab6aacf8 fwd="54.236.114.244" dyno=web.3 connect=0ms service=60ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:10:00.608940+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=d46b233c-9f22-1ae0-8e51-95d0b966afbb fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:10:02.379404+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=bfac430f-6acd-b3ca-1192-10f709759e12 fwd="13.109.44.8" dyno=web.5 connect=0ms service=27ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T05:15:02.387577+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=e39392e6-84d5-fa5e-14f7-f7dd564be822 fwd="13.109.44.8" dyno=web.2 connect=0ms service=24ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T05:16:00.533195+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=11880638-6687-1e74-da4c-9795aa04d690 fwd="13.109.44.8" dyno=web.2 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:25:02.060973+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=903109e4-f36e-0b00-d40a-7ae0012ed3df fwd="13.109.44.8" dyno=web.5 connect=0ms service=25ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T05:37:45.387579+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?impactStartDate=2025-03-14T05%3A37%3A41.907666529Z&pageSize=100" host=icc-rest-production.herokuapp.com request_id=73f04cc7-ef5c-dd14-32af-591d221ec097 fwd="54.236.114.244" dyno=web.3 connect=0ms service=38ms status=200 bytes=8989 protocol=http tls_version=tls1.3 2025-03-15T05:40:00.594018+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=a71dbb48-648f-da08-e5f7-b61d2149eab4 fwd="13.109.44.8" dyno=web.1 connect=0ms service=1ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:50:03.148568+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/users/me" host=api.icc.internal.salesforce.com request_id=e2a3d088-abc0-7f1a-a699-acf39c01b731 fwd="13.109.44.8" dyno=web.3 connect=0ms service=26ms status=200 bytes=475 protocol=http tls_version=tls1.3 2025-03-15T05:54:00.530216+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/alive" host=api.icc.internal.salesforce.com request_id=9e697ea3-a665-56d4-ab87-15271428a017 fwd="13.109.44.8" dyno=web.1 connect=0ms service=2ms status=200 bytes=4 protocol=http tls_version=tls1.3 2025-03-15T05:55:01.715025+00:00 49573026-e813-4049-90c3-86218ed32b06 heroku[router] at=info method=GET path="/api/v1/incidents?pageSize=2" host=api.icc.internal.salesforce.com request_id=3a407a87-9a43-a204-c536-378ec354a2a0 fwd="13.109.44.8" dyno=web.2 connect=0ms service=52ms status=200 bytes=1687 protocol=http tls_version=tls1.3