2025-03-17T10:23:09.791244+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989791,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id c207e496-9933-4a11-80d1-9e39155a1c9d"}
2025-03-17T10:23:09.791247+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989791,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id c207e496-9933-4a11-80d1-9e39155a1c9d configurationItemIds - [\"a7JEE00000GgpQ02AJ\"]"}
2025-03-17T10:23:09.816030+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989791,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."}
2025-03-17T10:23:09.818702+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989818,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000GgpQ02AJ\",\"name\":\"usa420\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core1.usa420\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3cy2AC\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."}
2025-03-17T10:23:09.818704+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989818,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id c207e496-9933-4a11-80d1-9e39155a1c9d configurationItemsInfo - [{\"sfid\":\"a7JEE00000GgpQ02AJ\",\"name\":\"usa420\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core1.usa420\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3cy2AC\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"}
2025-03-17T10:23:09.819457+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989818,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-11T14:23:16.174Z\",\"modifiedAt\":\"2025-03-11T14:57:07.060Z\",\"id\":\"be775f42-e354-4737-be60-45fbcc18bebb\",\"configurationItemId\":\"a7JEE00000GgpQ02AJ\",\"createLock\":false,\"sfid\":\"aCqEE000000Bzkv0AC\",\"incidentId\":\"c207e496-9933-4a11-80d1-9e39155a1c9d\",\"lock\":{\"createdAt\":\"2025-03-11T14:23:16.207Z\",\"modifiedAt\":\"2025-03-11T14:57:08.628Z\",\"id\":\"76f9f8b2-f1ad-4bbf-a378-df438c93be3a\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: c207e496-9933-4a11-80d1-9e39155a1c9d\",\"externalId\":\"a8LEE00001BNhAN2A1\"}}..."}
2025-03-17T10:23:09.819707+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":30,"time":1742206989819,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"be775f42-e354-4737-be60-45fbcc18bebb\",\"incidentId\":\"c207e496-9933-4a11-80d1-9e39155a1c9d\",\"createLock\":false,\"sfid\":\"aCqEE000000Bzkv0AC\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-11T14:23:16.207Z\",\"modifiedAt\":\"2025-03-11T14:57:08.628Z\",\"id\":\"76f9f8b2-f1ad-4bbf-a378-df438c93be3a\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: c207e496-9933-4a11-80d1-9e39155a1c9d\",\"externalId\":\"a8LEE00001BNhAN2A1\"}}..."}
2025-03-17T10:23:09.819900+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":30,"time":1742206989819,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000GgpQ02AJ..."}
2025-03-17T10:23:09.821095+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989819,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000GgpQ02AJ\",\"name\":\"usa420\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core1.usa420\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3cy2AC\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."}
2025-03-17T10:23:09.821321+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989821,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000GgpQ02AJ\",\"name\":\"usa420\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core1.usa420\",\"parentId\":\"a7JAH000000I3cy2AC\",\"status\":null}]..."}
2025-03-17T10:23:09.822153+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989821,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000GgpQ02AJ: \"13\""}
2025-03-17T10:23:09.822342+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":30,"time":1742206989822,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"be775f42-e354-4737-be60-45fbcc18bebb\",\"incidentId\":\"c207e496-9933-4a11-80d1-9e39155a1c9d\",\"createLock\":false,\"sfid\":\"aCqEE000000Bzkv0AC\",\"configurationItem\":{\"id\":\"a7JEE00000GgpQ02AJ\",\"name\":\"usa420\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod5-uswest2.core1.usa420\",\"parentId\":\"a7JAH000000I3cy2AC\",\"status\":null,\"childrenCount\":13},\"lock\":{\"createdAt\":\"2025-03-11T14:23:16.207Z\",\"modifiedAt\":\"2025-03-11T14:57:08.628Z\",\"id\":\"76f9f8b2-f1ad-4bbf-a378-df438c93be3a\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: c207e496-9933-4a11-80d1-9e39155a1c9d\",\"externalId\":\"a8LEE00001BNhAN2A1\"}}]..."}
2025-03-17T10:23:09.822891+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989822,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for be775f42-e354-4737-be60-45fbcc18bebb: null"}
2025-03-17T10:23:09.825153+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989825,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"}
2025-03-17T10:23:09.825707+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989825,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId c207e496-9933-4a11-80d1-9e39155a1c9d"}
2025-03-17T10:23:09.828052+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989827,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId c207e496-9933-4a11-80d1-9e39155a1c9d - [{\"createdAt\":\"2025-03-11T15:02:09.704Z\",\"modifiedAt\":\"2025-03-11T15:02:09.704Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"a79b4d42-d8d2-44cc-8dec-e0c2866c9d7e\",\"prbNumber\":\"PRB-0027057\",\"incidentId\":\"c207e496-9933-4a11-80d1-9e39155a1c9d\",\"valid\":true,\"sfid\":\"a4QEE00000066M52AI\"}]"}
2025-03-17T10:23:09.828650+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989828,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId c207e496-9933-4a11-80d1-9e39155a1c9d"}
2025-03-17T10:23:09.830319+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989830,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId c207e496-9933-4a11-80d1-9e39155a1c9d - []"}
2025-03-17T10:23:09.972215+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989969,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId c207e496-9933-4a11-80d1-9e39155a1c9d"}
2025-03-17T10:23:09.972955+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989972,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId c207e496-9933-4a11-80d1-9e39155a1c9d"}
2025-03-17T10:23:09.974849+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989974,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c207e496-9933-4a11-80d1-9e39155a1c9d - [{\"createdAt\":\"2025-03-11T15:01:58.502Z\",\"modifiedAt\":\"2025-03-11T15:01:59.132Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"f2140462-2430-46af-bcda-a94c37ff3d37\",\"usdUuid\":\"d8eceb95-1bb2-3b96-cf2a-7975054f1336\",\"name\":\"keystone-catalog\",\"incidentId\":\"c207e496-9933-4a11-80d1-9e39155a1c9d\",\"type\":\"feature\",\"category\":\"Impacted\",\"gusTeamId\":\"a00B0000000wyFpIAI\",\"gusProductTag\":null,\"valid\":true,\"sfid\":\"aFPEE000001dvp34AA\"}]"}
2025-03-17T10:23:09.976994+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989976,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId c207e496-9933-4a11-80d1-9e39155a1c9d"}
2025-03-17T10:23:09.978556+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989978,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId c207e496-9933-4a11-80d1-9e39155a1c9d - []"}
2025-03-17T10:23:09.986035+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742206989985,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":249.09957799999998,\"method\":\"GET\",\"path\":\"/api/v1/incidents/c207e496-9933-4a11-80d1-9e39155a1c9d?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":304}}"}
2025-03-17T10:23:09.986129+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":30,"time":1742206989986,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"}
2025-03-17T10:23:09.986694+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":30,"time":1742206989986,"pid":57,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-rest","req":{"id":2,"method":"GET","url":"/api/v1/incidents/c207e496-9933-4a11-80d1-9e39155a1c9d?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":46946},"res":{"statusCode":304,"headers":"***"},"responseTime":248,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"}
2025-03-17T10:24:34.764886+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":20,"time":1742207074764,"pid":31,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14907985920,\"uptime\":234.14,\"totalMem\":16484147200,\"loadavg\":[0.16,0.37,0.18],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":6530,\"nice\":90,\"sys\":5190,\"idle\":212910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":6190,\"nice\":0,\"sys\":5180,\"idle\":212170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":6070,\"nice\":0,\"sys\":4510,\"idle\":215140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":5840,\"nice\":10,\"sys\":5010,\"idle\":213440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":5750,\"nice\":0,\"sys\":5340,\"idle\":211880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":6550,\"nice\":0,\"sys\":6150,\"idle\":206090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":6650,\"nice\":0,\"sys\":4990,\"idle\":208060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":6310,\"nice\":10,\"sys\":4870,\"idle\":212860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25,\"num\":5989,\"sum\":59628}}}"}
2025-03-17T10:24:34.764952+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.6] {"level":30,"time":1742207074764,"pid":31,"hostname":"dyno-fa1586bd-4422-4e59-b2ff-f62412bed44c","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"}