2025-03-14T18:04:34.599826+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975446984,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:04:34.599830+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975474599,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":218.538971,\"method\":\"GET\",\"path\":\"/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem\",\"statusCode\":304}}"} 2025-03-14T18:04:34.600550+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975474600,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1070,"method":"GET","url":"/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem","query":{"pageSize":"1000","status":"New,InProgress,Resolved,Closed,Closed - Not Valid,Closed - Duplicate","include":"problem"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":54778},"res":{"statusCode":304,"headers":"***"},"responseTime":218,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:08:05.796514+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975685796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14658392064,\"uptime\":1795429.18,\"totalMem\":16484151296,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9926710,\"nice\":3740,\"sys\":1447920,\"idle\":1781967100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10980630,\"nice\":2130,\"sys\":1536860,\"idle\":1780820850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11020640,\"nice\":4210,\"sys\":1507070,\"idle\":1780863100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11294070,\"nice\":3250,\"sys\":1533760,\"idle\":1780012030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11797100,\"nice\":2590,\"sys\":1511600,\"idle\":1780222860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11377400,\"nice\":3170,\"sys\":1527000,\"idle\":1780294360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11177630,\"nice\":3950,\"sys\":1519570,\"idle\":1780708750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10975710,\"nice\":3360,\"sys\":1511640,\"idle\":1780810660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5993,\"sum\":59633}}}"} 2025-03-14T18:08:05.796566+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975685796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:10:05.796493+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975805796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14662287360,\"uptime\":1795549.18,\"totalMem\":16484151296,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9927160,\"nice\":3740,\"sys\":1447980,\"idle\":1782086370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10981280,\"nice\":2130,\"sys\":1536930,\"idle\":1780939990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11020980,\"nice\":4210,\"sys\":1507170,\"idle\":1780982410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11294750,\"nice\":3250,\"sys\":1533880,\"idle\":1780131060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11797960,\"nice\":2590,\"sys\":1511730,\"idle\":1780341780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11378080,\"nice\":3170,\"sys\":1527070,\"idle\":1780413490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11178390,\"nice\":3950,\"sys\":1519640,\"idle\":1780827950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10976420,\"nice\":3360,\"sys\":1511720,\"idle\":1780929810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5995,\"sum\":59634}}}"} 2025-03-14T18:10:05.796552+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975805796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:11:05.796503+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975865796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14660870144,\"uptime\":1795609.18,\"totalMem\":16484151296,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9927510,\"nice\":3740,\"sys\":1448020,\"idle\":1782146020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10981440,\"nice\":2130,\"sys\":1537000,\"idle\":1780999670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11021420,\"nice\":4210,\"sys\":1507190,\"idle\":1781041980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11294940,\"nice\":3250,\"sys\":1533910,\"idle\":1780190680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11798220,\"nice\":2590,\"sys\":1511790,\"idle\":1780401340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11378440,\"nice\":3170,\"sys\":1527100,\"idle\":1780473210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11178600,\"nice\":3950,\"sys\":1519680,\"idle\":1780887680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10976710,\"nice\":3360,\"sys\":1511740,\"idle\":1780989500,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5996,\"sum\":59636}}}"} 2025-03-14T18:11:05.796574+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975865796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:13:00.471572+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980471,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:00.472004+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975962054,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:13:00.472006+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975980471,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-rest-audit'"} 2025-03-14T18:13:00.472113+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980472,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:00.456Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"} 2025-03-14T18:13:00.472116+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980472,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:13:00.472156+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980472,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:13:00.472449+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980472,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-usd-resource-deleted event received"} 2025-03-14T18:13:00.472557+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980472,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-usd-resource-deleted schema, filtered out"} 2025-03-14T18:13:00.493651+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980493,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:00.493987+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975980472,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:13:00.493989+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975980493,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-rest-audit'"} 2025-03-14T18:13:00.494094+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980493,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:00.484Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nCustomer Impact\\nMail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. \\n\\nWe have no reported cases from external customers.\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"} 2025-03-14T18:13:00.494096+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980494,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:13:00.494117+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980494,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:13:00.494315+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980494,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-usd-resource-created event received"} 2025-03-14T18:13:00.494908+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980494,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-usd-resource-created schema, filtered out"} 2025-03-14T18:13:00.545338+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980545,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:00.545403+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975980494,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:13:00.545404+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975980545,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-rest-audit'"} 2025-03-14T18:13:00.545430+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980545,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:00.495Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"} 2025-03-14T18:13:00.545430+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980545,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T18:13:00.545459+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980545,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T18:13:00.545639+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980545,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-usd-resource-response event received"} 2025-03-14T18:13:00.556286+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceEventProcessor.processEvent (src/kafka/processor/iccRest/usdResourceEventProcessor.ts:22:12)","msg":"[UsdResourceEventProcessor] Handle process event icc-usd-resource-response for payload {\"createdAt\":\"2025-03-14T18:13:00.495Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"} 2025-03-14T18:13:00.556464+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AsyncHandler.handleUsdResourcePatched (src/service/async/asyncHandler.ts:369:16)","msg":"[asyncHandler.handleUsdResourcePatched] update for c3491190-f157-4c72-8db8-2885f47aaefa - {\"createdAt\":\"2025-03-14T18:13:00.495Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"} 2025-03-14T18:13:00.556658+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:00.561019+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980560,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c3491190-f157-4c72-8db8-2885f47aaefa - []"} 2025-03-14T18:13:00.561168+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975980560,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AsyncHandler.handleUsdResourcePatched (src/service/async/asyncHandler.ts:391:16)","msg":"[asyncHandler.handleUsdResourcePatched] matching response USD resources to existing entries: []"} 2025-03-14T18:13:00.561674+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":40,"time":1741975980561,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AsyncHandler.handleUsdResourcePatched (src/service/async/asyncHandler.ts:437:18)","msg":"[asyncHandler.handleUsdResourcePatched] nothing to patch for c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:05.796507+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975985796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14664679424,\"uptime\":1795729.18,\"totalMem\":16484151296,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9927960,\"nice\":3740,\"sys\":1448090,\"idle\":1782265330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10981830,\"nice\":2130,\"sys\":1537080,\"idle\":1781119000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11022120,\"nice\":4210,\"sys\":1507290,\"idle\":1781161090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11295580,\"nice\":3250,\"sys\":1534050,\"idle\":1780309910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11799010,\"nice\":2590,\"sys\":1511870,\"idle\":1780520610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11378900,\"nice\":3170,\"sys\":1527150,\"idle\":1780592550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11178990,\"nice\":3950,\"sys\":1519830,\"idle\":1781007070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10977130,\"nice\":3360,\"sys\":1511820,\"idle\":1781108830,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6004,\"sum\":59628}}}"} 2025-03-14T18:13:05.796576+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975985796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:13:12.890194+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992889,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:12.890323+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975992890,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-rest-audit'"} 2025-03-14T18:13:12.890326+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992890,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:12.841Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"prbNumber\":{\"sfid\":\"a4QEE00000067Zt2AI\",\"valid\":true,\"gusIdentifier\":\"PRB-0027104\",\"value\":\"PRB-0027104\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5bbcYAB\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T18:13:12.841Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}"} 2025-03-14T18:13:12.890327+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992890,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"} 2025-03-14T18:13:12.890377+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992890,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"} 2025-03-14T18:13:12.890602+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992890,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-prb-number-updated event received"} 2025-03-14T18:13:12.891213+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741975992890,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:13:12.891213+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992891,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user undefined"} 2025-03-14T18:13:12.917473+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992917,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [{\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"6e0c8112-1402-473a-b84c-de2754f22e45\",\"changeCaseId\":\"500EE00001TmXwiYAF\",\"changeCaseNumber\":\"72946812\",\"changeCaseSubject\":\"[IGA deployment] Switch to injected certificates for Cross-FD traffic, fix bugs (cert renewal, 3PP)\",\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"changeImplementationName\":\"CI-59783481\",\"changeImplementationDescription\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"breakFix\":false}] to [{\"id\":\"6e0c8112-1402-473a-b84c-de2754f22e45\",\"changeCaseRecordId\":\"500EE00001TmXwiYAF\",\"changeCaseNumber\":\"72946812\",\"changeCaseSubject\":\"[IGA deployment] Switch to injected certificates for Cross-FD traffic, fix bugs (cert renewal, 3PP)\",\"changeImplementationDescription\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"changeImplementationRecordId\":\"a2dEE000018CssLYAS\",\"changeImplementationName\":\"CI-59783481\",\"breakFix\":false}]"} 2025-03-14T18:13:12.917667+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992917,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:12.919321+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992919,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId c3491190-f157-4c72-8db8-2885f47aaefa - [{\"createdAt\":\"2025-03-14T18:13:12.891Z\",\"modifiedAt\":\"2025-03-14T18:13:12.891Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"918c6562-9b34-4b04-baf5-eb47aab2cd9b\",\"prbNumber\":\"PRB-0027104\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a4QEE00000067Zt2AI\"}]"} 2025-03-14T18:13:12.919503+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992919,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:12.920597+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975992920,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId c3491190-f157-4c72-8db8-2885f47aaefa - [{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}]"} 2025-03-14T18:13:13.054003+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975993053,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:13.054141+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975993053,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:13.055391+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975993055,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c3491190-f157-4c72-8db8-2885f47aaefa - []"} 2025-03-14T18:13:13.056580+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975993056,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:13:13.057672+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741975993057,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId c3491190-f157-4c72-8db8-2885f47aaefa - []"} 2025-03-14T18:13:41.287341+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976020607,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:13:41.287343+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976021287,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.324661,\"method\":\"GET\",\"path\":\"/api/v1/users/r.chauhan@salesforce.com\",\"statusCode\":304}}"} 2025-03-14T18:13:41.287835+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976021287,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1096,"method":"GET","url":"/api/v1/users/r.chauhan@salesforce.com","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":19424},"res":{"statusCode":304,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:15:06.988522+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976046988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:15:06.988526+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976106988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14661328896,\"uptime\":1795850.37,\"totalMem\":16484151296,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9928210,\"nice\":3740,\"sys\":1448160,\"idle\":1782385830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10982310,\"nice\":2130,\"sys\":1537140,\"idle\":1781239560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11022740,\"nice\":4210,\"sys\":1507370,\"idle\":1781281510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11296200,\"nice\":3250,\"sys\":1534150,\"idle\":1780430290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11799860,\"nice\":2590,\"sys\":1512000,\"idle\":1780640960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11379320,\"nice\":3170,\"sys\":1527220,\"idle\":1780713090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11179480,\"nice\":3950,\"sys\":1519930,\"idle\":1781127480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10977810,\"nice\":3360,\"sys\":1511890,\"idle\":1781229160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6037,\"sum\":59620}}}"} 2025-03-14T18:17:06.988589+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976209261,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:17:06.988594+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976226988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14658576384,\"uptime\":1795970.37,\"totalMem\":16484151296,\"loadavg\":[0.37,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9928970,\"nice\":3740,\"sys\":1448240,\"idle\":1782505090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-14T18:23:05.796502+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976585796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14661206016,\"uptime\":1796329.18,\"totalMem\":16484151296,\"loadavg\":[0,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9930590,\"nice\":3740,\"sys\":1448460,\"idle\":1782861450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10984430,\"nice\":2130,\"sys\":1537480,\"idle\":1781715680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11024790,\"nice\":4210,\"sys\":1507710,\"idle\":1781757450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1741976585796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:26:05.796508+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976765796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14662033408,\"uptime\":1796509.18,\"totalMem\":16484151296,\"loadavg\":[0.09,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9931430,\"nice\":3740,\"sys\":1448560,\"idle\":1783040350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":20,"time":1741976826988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14665216000,\"uptime\":1796570.37,\"totalMem\":16484151296,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9931900,\"nice\":3740,\"sys\":1448680,\"idle\":1783101000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10985530,\"nice\":2130,\"sys\":1537630,\"idle\":1781955430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11025620,\"nice\":4210,\"sys\":1507870,\"idle\":1781997300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1741976841994,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:28:00.806161+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976880806,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":1.09677,\"method\":\"GET\",\"path\":\"/alive\",\"statusCode\":200}}"} 2025-03-14T18:28:00.806988+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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{"level":30,"time":1741976902491,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-14T18:29:05.796495+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976945796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14662443008,\"uptime\":1796689.18,\"totalMem\":16484151296,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9932730,\"nice\":3740,\"sys\":1448740,\"idle\":1783218940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10986280,\"nice\":2130,\"sys\":1537680,\"idle\":1782073610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14662213632,\"uptime\":1796690.37,\"totalMem\":16484151296,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9932740,\"nice\":3740,\"sys\":1448740,\"idle\":1783220120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10986300,\"nice\":2130,\"sys\":1537680,\"idle\":1782074790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11026090,\"nice\":4210,\"sys\":1507970,\"idle\":1782116590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11300230,\"nice\":3250,\"sys\":1534840,\"idle\":1781264820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-14T18:29:15.285597+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955285,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.2538009999999997,\"method\":\"GET\",\"path\":\"/api/v1/configVars?keys=categories,rootCauses,servicesImpacted\",\"statusCode\":200}}"} 2025-03-14T18:29:15.286281+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955285,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1107,"method":"GET","url":"/api/v1/configVars?keys=categories,rootCauses,servicesImpacted","query":{"keys":"categories,rootCauses,servicesImpacted"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":15380},"res":{"statusCode":200,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:29:15.424027+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955285,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.424029+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955423,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":26.574021,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T18:29:15.424546+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955424,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1108,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":15380},"res":{"statusCode":200,"headers":"***"},"responseTime":27,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:29:15.429624+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955424,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.429626+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955429,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.2987569999999997,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T18:29:15.430094+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955429,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1109,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":15380},"res":{"statusCode":200,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:29:15.467310+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955429,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.467311+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955467,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:29:15.480475+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955480,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.481713+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955481,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:15.481916+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955481,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.483188+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955482,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955488,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:15.490890+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955490,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":58.906655,\"method\":\"GET\",\"path\":\"/api/v1/incidents?slackChannelId=C08HRLTF40J\",\"statusCode\":200}}"} 2025-03-14T18:29:15.491845+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955491,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1110,"method":"GET","url":"/api/v1/incidents?slackChannelId=C08HRLTF40J","query":{"slackChannelId":"C08HRLTF40J"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":15380},"res":{"statusCode":200,"headers":"***"},"responseTime":59,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:29:15.507136+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955506,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentService.resolveIncident (src/service/incident/incident.service.ts:607:14)","msg":"Resolve incident c4404702-786a-4147-bb53-d8e51e848b2e - unlock CIS"} 2025-03-14T18:29:15.509549+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955509,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentService.unlockIncidentToCisFromIncident (src/service/incident/incident.service.ts:1879:14)","msg":"No IncidentToCIs associated with incident: c4404702-786a-4147-bb53-d8e51e848b2e, skipping unlocking."} 2025-03-14T18:29:15.509725+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955509,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.patchUsdResources (src/service/usdResource/usdResource.service.ts:106:14)","msg":"[usdResource.service.patchUsdResources] for incidentId c4404702-786a-4147-bb53-d8e51e848b2e and data []"} 2025-03-14T18:29:15.509899+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955509,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.511031+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955510,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:15.511354+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955511,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.patchDeleteUsdResources (src/service/usdResource/usdResource.service.ts:335:12)","msg":"[usdResource.service.patchDeleteUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.511579+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955511,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.deleteUsdResources (src/service/usdResource/usdResource.service.ts:296:12)","msg":"[usdResource.service.deleteUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.533097+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955532,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.deleteUsdResources (src/service/usdResource/usdResource.service.ts:307:14)","msg":"[usdResource.service.deleteUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e: no ids or value is undefined"} 2025-03-14T18:29:15.533293+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955533,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.deleteUsdResources (src/service/usdResource/usdResource.service.ts:311:14)","msg":"[usdResource.service deleteUsdResources] gusUsdIds dto in payload to kafka: {\n \"ids\": []\n}"} 2025-03-14T18:29:15.533699+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955533,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-usd-resource-deleted for payload : {\"createdAt\":\"2025-03-14T18:29:15.533Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:55.060Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"b3925199-76d7-1a6c-86d5-2fd27d446ad8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:29:15.533748+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955490,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.533749+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955533,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-usd-resource-deleted - undefined"} 2025-03-14T18:29:15.533772+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955533,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:29:15.533810+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955533,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:29:15.533986+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955533,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.533988+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955533,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'c4404702-786a-4147-bb53-d8e51e848b2e' to topic 'incident': {\"createdAt\":\"2025-03-14T18:29:15.533Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:55.060Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"b3925199-76d7-1a6c-86d5-2fd27d446ad8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:29:15.534037+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955534,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c4404702-786a-4147-bb53-d8e51e848b2e' to Kafka topic 'incident'"} 2025-03-14T18:29:15.534038+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955534,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-usd-resource-deleted - undefined"} 2025-03-14T18:29:15.534053+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955534,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.16414599865674973\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:29:15.534089+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955534,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.16414599865674973\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:29:15.534354+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955534,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T18:29:15.534580+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955534,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.patchUpsertUsdResources (src/service/usdResource/usdResource.service.ts:350:12)","msg":"[usdResource.service.patchUpsertUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.535159+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955534,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.createUsdResources (src/service/usdResource/usdResource.service.ts:54:12)","msg":"[usdResource.service.createUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e to create []"} 2025-03-14T18:29:15.535399+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955535,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.createUsdResources (src/service/usdResource/usdResource.service.ts:83:12)","msg":"[usdResource.service.createUsdResources] []"} 2025-03-14T18:29:15.535589+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955535,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.createUsdResources (src/service/usdResource/usdResource.service.ts:87:12)","msg":"[usdResource.service.createUsdResources] response: []"} 2025-03-14T18:29:15.547118+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955546,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.547351+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955534,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.547352+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955547,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-rest-audit'"} 2025-03-14T18:29:15.547392+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955547,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.533Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:55.060Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"b3925199-76d7-1a6c-86d5-2fd27d446ad8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:29:15.547407+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955547,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:29:15.547450+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955547,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:29:15.547657+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955547,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-usd-resource-deleted event received"} 2025-03-14T18:29:15.547780+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955547,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-usd-resource-deleted schema, filtered out"} 2025-03-14T18:29:15.557604+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-usd-resource-created for payload : {\"createdAt\":\"2025-03-14T18:29:15.557Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:55.060Z\"},\"eventObj\":[],\"requestId\":\"b3925199-76d7-1a6c-86d5-2fd27d446ad8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:29:15.557605+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955547,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.557605+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-usd-resource-created - undefined"} 2025-03-14T18:29:15.557606+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:29:15.557649+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:29:15.557773+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.557775+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'c4404702-786a-4147-bb53-d8e51e848b2e' to topic 'incident': {\"createdAt\":\"2025-03-14T18:29:15.557Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:55.060Z\"},\"eventObj\":[],\"requestId\":\"b3925199-76d7-1a6c-86d5-2fd27d446ad8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:29:15.557809+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c4404702-786a-4147-bb53-d8e51e848b2e' to Kafka topic 'incident'"} 2025-03-14T18:29:15.557810+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-usd-resource-created - undefined"} 2025-03-14T18:29:15.557810+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10714899748563766\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:29:15.557849+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10714899748563766\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:29:15.558062+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T18:29:15.566253+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.566400+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.566400+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-rest-audit'"} 2025-03-14T18:29:15.566433+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.557Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:56.039Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"NA\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T09:33:56.039Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"modifiedAt\":\"2025-03-14T09:33:56.039Z\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"id\":\"8ec7951c-0aa0-4683-85f2-7992bbaa6c5c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:55.060Z\"},\"eventObj\":[],\"requestId\":\"b3925199-76d7-1a6c-86d5-2fd27d446ad8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:29:15.566433+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:29:15.566461+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:29:15.566626+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-usd-resource-created event received"} 2025-03-14T18:29:15.566700+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-usd-resource-created schema, filtered out"} 2025-03-14T18:29:15.588790+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.588790+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955588,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user {\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"}"} 2025-03-14T18:29:15.611401+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955611,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.613291+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955613,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:15.613420+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955613,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.614378+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955614,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:15.719553+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955719,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.719771+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955719,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.720881+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955720,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:15.721902+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955721,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.722947+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955722,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:15.731414+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-incident-resolved for payload : {\"createdAt\":\"2025-03-14T18:29:15.588Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:55.060Z\"},\"changes\":{\"detectedTime\":[\"2025-03-14T09:33:56.039Z\",\"2025-03-14T09:33:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"origin\":[\"\",\"Monitoring\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"None\"]},\"impactStartTime\":[\"2025-03-14T09:33:56.039Z\",\"2025-03-14T09:33:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T11:00:00.000Z\"],\"category\":[\"\",\"Infrastructure\"],\"rootCause\":[\"\",\"Not an Issue\"]},\"requestId\":\"b3925199-76d7-1a6c-86d5-2fd27d446ad8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:29:15.731414+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955611,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:29:15.731415+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-incident-resolved - undefined"} 2025-03-14T18:29:15.731416+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:29:15.731446+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:29:15.731550+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.731552+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'c4404702-786a-4147-bb53-d8e51e848b2e' to topic 'incident': {\"createdAt\":\"2025-03-14T18:29:15.588Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:55.060Z\"},\"changes\":{\"detectedTime\":[\"2025-03-14T09:33:56.039Z\",\"2025-03-14T09:33:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"origin\":[\"\",\"Monitoring\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"None\"]},\"impactStartTime\":[\"2025-03-14T09:33:56.039Z\",\"2025-03-14T09:33:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T11:00:00.000Z\"],\"category\":[\"\",\"Infrastructure\"],\"rootCause\":[\"\",\"Not an Issue\"]},\"requestId\":\"b3925199-76d7-1a6c-86d5-2fd27d446ad8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:29:15.731604+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c4404702-786a-4147-bb53-d8e51e848b2e' to Kafka topic 'incident'"} 2025-03-14T18:29:15.731604+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-incident-resolved - undefined"} 2025-03-14T18:29:15.731607+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.08688999712467194\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:29:15.731681+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.08688999712467194\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:29:15.731829+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T18:29:15.732153+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.732154+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":236.983869,\"method\":\"POST\",\"path\":\"/api/v1/incidents/c4404702-786a-4147-bb53-d8e51e848b2e/resolve\",\"statusCode\":200}}"} 2025-03-14T18:29:15.732588+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1111,"method":"POST","url":"/api/v1/incidents/c4404702-786a-4147-bb53-d8e51e848b2e/resolve","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":15380},"res":{"statusCode":200,"headers":"***"},"responseTime":236,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:29:15.742086+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955741,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:15.742205+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:15.742206+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-resolved' for consumer group='icc-rest-audit'"} 2025-03-14T18:29:15.742211+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.588Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T09:34:55.060Z\"},\"changes\":{\"detectedTime\":[\"2025-03-14T09:33:56.039Z\",\"2025-03-14T09:33:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"origin\":[\"\",\"Monitoring\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"None\"]},\"impactStartTime\":[\"2025-03-14T09:33:56.039Z\",\"2025-03-14T09:33:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T11:00:00.000Z\"],\"category\":[\"\",\"Infrastructure\"],\"rootCause\":[\"\",\"Not an Issue\"]},\"requestId\":\"b3925199-76d7-1a6c-86d5-2fd27d446ad8\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:29:15.742242+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:29:15.742266+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:29:15.742432+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-incident-resolved event received"} 2025-03-14T18:29:15.742508+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976955742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-incident-resolved schema, filtered out"} 2025-03-14T18:29:16.033700+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956033,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:16.033752+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976955742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:16.033752+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976956033,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-rest-audit'"} 2025-03-14T18:29:16.033755+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956033,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}"} 2025-03-14T18:29:16.033782+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956033,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T18:29:16.033812+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956033,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T18:29:16.033987+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956033,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-usd-resource-response event received"} 2025-03-14T18:29:16.034826+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956034,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceEventProcessor.processEvent (src/kafka/processor/iccRest/usdResourceEventProcessor.ts:22:12)","msg":"[UsdResourceEventProcessor] Handle process event icc-usd-resource-response for payload {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}"} 2025-03-14T18:29:16.034959+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956034,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AsyncHandler.handleUsdResourcePatched (src/service/async/asyncHandler.ts:369:16)","msg":"[asyncHandler.handleUsdResourcePatched] update for c4404702-786a-4147-bb53-d8e51e848b2e - {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}"} 2025-03-14T18:29:16.035107+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956034,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:16.036345+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956036,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:16.036465+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976956036,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AsyncHandler.handleUsdResourcePatched (src/service/async/asyncHandler.ts:391:16)","msg":"[asyncHandler.handleUsdResourcePatched] matching response USD resources to existing entries: []"} 2025-03-14T18:29:16.036596+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":40,"time":1741976956036,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AsyncHandler.handleUsdResourcePatched (src/service/async/asyncHandler.ts:437:18)","msg":"[asyncHandler.handleUsdResourcePatched] nothing to patch for c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:21.346436+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961346,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:21.346541+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976956033,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:21.346542+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976961346,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-rest-audit'"} 2025-03-14T18:29:21.346545+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961346,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:21.293Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:29:21.293Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}"} 2025-03-14T18:29:21.346562+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961346,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T18:29:21.346615+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961346,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T18:29:21.346834+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961346,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-gus-response event received"} 2025-03-14T18:29:21.347416+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741976961346,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:29:21.347417+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961347,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user undefined"} 2025-03-14T18:29:21.369798+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961369,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:21.372030+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961371,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:21.372226+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961372,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:21.373462+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961373,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:21.470263+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961470,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:21.470425+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961470,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:21.471567+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961471,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:29:21.472601+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961472,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:29:21.473628+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961473,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:30:00.655929+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741976961369,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:30:00.655933+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977000655,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":12.065806,\"method\":\"POST\",\"path\":\"/api/v1/incidents/recordings\",\"statusCode\":200}}"} 2025-03-14T18:30:00.656454+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977000656,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1112,"method":"POST","url":"/api/v1/incidents/recordings","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":63436},"res":{"statusCode":200,"headers":"***"},"responseTime":11,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:02.041069+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977000655,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:02.041074+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977002040,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":12.309778,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T18:30:02.041602+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977002041,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1113,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":63436},"res":{"statusCode":200,"headers":"***"},"responseTime":12,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:05.796523+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977005796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14661758976,\"uptime\":1796749.18,\"totalMem\":16484151296,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9932940,\"nice\":3740,\"sys\":1448790,\"idle\":1783278540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10986720,\"nice\":2130,\"sys\":1537710,\"idle\":1782133230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11026260,\"nice\":4210,\"sys\":1508010,\"idle\":1782175100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11300390,\"nice\":3250,\"sys\":1534910,\"idle\":1781323270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11804200,\"nice\":2590,\"sys\":1512800,\"idle\":1781534030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11383990,\"nice\":3170,\"sys\":1527780,\"idle\":1781606120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11183600,\"nice\":3950,\"sys\":1520520,\"idle\":1782020840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10982170,\"nice\":3360,\"sys\":1512500,\"idle\":1782121990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5999,\"sum\":59634}}}"} 2025-03-14T18:30:05.796585+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977005796,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:06.988538+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977002041,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:06.988542+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977006988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14661758976,\"uptime\":1796750.37,\"totalMem\":16484151296,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9932950,\"nice\":3740,\"sys\":1448790,\"idle\":1783279720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10986720,\"nice\":2130,\"sys\":1537710,\"idle\":1782134410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11026270,\"nice\":4210,\"sys\":1508020,\"idle\":1782176280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11300390,\"nice\":3250,\"sys\":1534910,\"idle\":1781324450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11804200,\"nice\":2590,\"sys\":1512810,\"idle\":1781535200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11383990,\"nice\":3170,\"sys\":1527780,\"idle\":1781607310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11183610,\"nice\":3950,\"sys\":1520530,\"idle\":1782022020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10982180,\"nice\":3360,\"sys\":1512500,\"idle\":1782123170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6165,\"sum\":59549}}}"} 2025-03-14T18:30:37.314857+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977006988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:37.314861+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977037314,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":229.088597,\"method\":\"GET\",\"path\":\"/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem\",\"statusCode\":200}}"} 2025-03-14T18:30:37.351880+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977037351,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1114,"method":"GET","url":"/api/v1/incidents?pageSize=1000&status=New%2CInProgress%2CResolved%2CClosed%2CClosed+-+Not+Valid%2CClosed+-+Duplicate&include=problem","query":{"pageSize":"1000","status":"New,InProgress,Resolved,Closed,Closed - Not Valid,Closed - Duplicate","include":"problem"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":38290},"res":{"statusCode":200,"headers":"***"},"responseTime":265,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:37.853068+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977037852,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:37.853299+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977037314,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:37.853301+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977037853,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-rest-audit'"} 2025-03-14T18:30:37.853340+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977037853,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:30:37.545Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"requestId\":\"d0dc38b0-85ce-662a-b07a-c30ecf53bd9a\",\"client\":\"icc-slack-app\"}"} 2025-03-14T18:30:37.853343+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977037853,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"} 2025-03-14T18:30:37.853387+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977037853,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"} 2025-03-14T18:30:37.853596+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977037853,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-incident-closed event received"} 2025-03-14T18:30:37.853688+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977037853,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-incident-closed schema, filtered out"} 2025-03-14T18:30:39.957771+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977037853,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:39.957774+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977039957,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":5.327512,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WEXN1RRT8\",\"statusCode\":200}}"} 2025-03-14T18:30:39.958291+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977039958,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1115,"method":"GET","url":"/api/v1/users/slack/WEXN1RRT8","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":38290},"res":{"statusCode":200,"headers":"***"},"responseTime":6,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:39.961712+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977039957,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:39.961713+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977039961,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":2.512073,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/W01BDPRGLDT\",\"statusCode\":200}}"} 2025-03-14T18:30:39.962159+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977039961,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1117,"method":"GET","url":"/api/v1/users/slack/W01BDPRGLDT","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":65432},"res":{"statusCode":200,"headers":"***"},"responseTime":2,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:39.967436+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977039961,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:39.967437+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977039967,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":2.567504,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/U0384RE5E3G\",\"statusCode\":200}}"} 2025-03-14T18:30:39.967867+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977039967,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1118,"method":"GET","url":"/api/v1/users/slack/U0384RE5E3G","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":65432},"res":{"statusCode":200,"headers":"***"},"responseTime":2,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:39.981374+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977039967,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:39.981374+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977039981,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":26.502914,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/U03279RGQ4V\",\"statusCode\":200}}"} 2025-03-14T18:30:39.981784+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977039981,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1116,"method":"GET","url":"/api/v1/users/slack/U03279RGQ4V","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":65420},"res":{"statusCode":200,"headers":"***"},"responseTime":26,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:41.229558+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977041229,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:41.229778+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977039981,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:41.229781+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977041229,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-rest-audit'"} 2025-03-14T18:30:41.229820+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977041229,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:30:41.221Z\",\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"icc-73018038\"},\"subject\":\"Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"description\":\"Requesting PCSKDeveloper Access to provide Evidence for vault access for SOC Audit for RCG TPM in Prod Environment. This ICC is not for any actual incident.\",\"detectedTime\":\"2025-03-14T09:33:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Closed\",\"origin\":\"Monitoring\",\"originReference\":\"NA\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-14T09:33:00.000Z\",\"impactEndTime\":\"2025-03-14T11:00:00.000Z\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-14T09:33:56.039Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000LBRtYAO\",\"detectedByServiceOwner\":true,\"prbNumber\":null,\"proximateCause\":\"This was not any incident, ICC channel was created to request PCSK access so that some requested evidence can be provided for SOC Audit\",\"customerExperience\":\"No impact on customer\",\"immediateResolution\":\"No action was needed\",\"aarQuestions\":\"None\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"iie-kilan-devops\",\"closedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"createdBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"modifiedBy\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:30:37.512Z\",\"modifiedAt\":\"2025-03-14T18:30:37.512Z\",\"id\":\"eb8c7605-f3ae-456c-a102-56d4f2f1c766\"},\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"73018038\",\"caseRecordId\":\"500EE00001TsV5kYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/A7nNA5bJjvgC\",\"engagedAt\":\"2025-03-14T09:34:48.197Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:29:21.293Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/A7nNA5bJjvgC\"}}"} 2025-03-14T18:30:41.229823+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977041229,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"} 2025-03-14T18:30:41.229878+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977041229,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"} 2025-03-14T18:30:43.186039+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043185,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:43.186175+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977041229,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:43.186177+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977043186,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-rest-audit'"} 2025-03-14T18:30:43.186180+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043186,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:30:43.136Z\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"name\":\"Gulshankumar Shrawankumar Arora\",\"email\":\"gulshankumar.arora@salesforce.com\"},\"incident\":{\"id\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"slackChannel\":{\"id\":\"C08HRLTF40J\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TsV5kYAF\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T18:30:43.136Z\",\"recordId\":\"500EE00001TsV5kYAF\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"caseNumber\":\"73018038\"},\"changes\":{}}"} 2025-03-14T18:30:43.186185+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043186,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T18:30:43.186211+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043186,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T18:30:43.186431+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043186,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-gus-response event received"} 2025-03-14T18:30:43.186996+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977043186,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:43.186996+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043186,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user undefined"} 2025-03-14T18:30:43.219540+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043219,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:43.221667+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043221,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:30:43.221910+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043221,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:43.223521+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043223,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:30:43.329672+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:43.329817+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:43.331598+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043331,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:30:43.333139+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043332,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:43.334405+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043334,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:30:44.560519+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977043219,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:30:44.560522+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044560,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":9.777693,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T18:30:44.561042+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977044560,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1119,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":65432},"res":{"statusCode":200,"headers":"***"},"responseTime":9,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:44.566505+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977044560,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:44.566506+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.535996,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T18:30:44.566956+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977044566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1120,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":65432},"res":{"statusCode":200,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:44.597477+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977044566,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:44.597478+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044597,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:30:44.607171+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044606,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:44.608223+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044607,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:30:44.608399+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044608,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:44.609709+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044609,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:30:44.613303+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044613,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:44.613465+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044613,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e"} 2025-03-14T18:30:44.614714+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044614,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId c4404702-786a-4147-bb53-d8e51e848b2e - []"} 2025-03-14T18:30:44.615919+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044615,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":47.091519,\"method\":\"GET\",\"path\":\"/api/v1/incidents?slackChannelId=C08HRLTF40J\",\"statusCode\":200}}"} 2025-03-14T18:30:44.616452+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977044616,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1121,"method":"GET","url":"/api/v1/incidents?slackChannelId=C08HRLTF40J","query":{"slackChannelId":"C08HRLTF40J"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":65432},"res":{"statusCode":200,"headers":"***"},"responseTime":47,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:44.621260+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977044615,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:30:44.621262+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977044621,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":2.9886589999999997,\"method\":\"GET\",\"path\":\"/api/v1/configVars?keys=categories,rootCauses,servicesImpacted\",\"statusCode\":200}}"} 2025-03-14T18:30:44.621941+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977044621,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1122,"method":"GET","url":"/api/v1/configVars?keys=categories,rootCauses,servicesImpacted","query":{"keys":"categories,rootCauses,servicesImpacted"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":65432},"res":{"statusCode":200,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:30:47.933946+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977047933,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977485957,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":14.055515,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":304}}"} 2025-03-14T18:38:05.958242+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977485957,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1127,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":53936},"res":{"statusCode":304,"headers":"***"},"responseTime":13,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:38:24.360926+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977504360,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T18:38:24.361801+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977504361,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-14T18:38:41.336481+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977520239,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:38:41.336484+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977521336,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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{"level":30,"time":1741977541818,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:39:06.988540+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977546988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14671155200,\"uptime\":1797290.37,\"totalMem\":16484151296,\"loadavg\":[0.16,0.07,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9935330,\"nice\":3740,\"sys\":1449170,\"idle\":1783816450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977726988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14662705152,\"uptime\":1797470.37,\"totalMem\":16484151296,\"loadavg\":[0.02,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9935850,\"nice\":3740,\"sys\":1449330,\"idle\":1783995440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10989560,\"nice\":2130,\"sys\":1538310,\"idle\":1782850290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11029410,\"nice\":4210,\"sys\":1508520,\"idle\":1782892210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-14T18:45:01.810006+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977901809,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":51.269385,\"method\":\"GET\",\"path\":\"/api/v1/incidents?pageSize=2\",\"statusCode\":200}}"} 2025-03-14T18:45:01.810679+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977901810,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1140,"method":"GET","url":"/api/v1/incidents?pageSize=2","query":{"pageSize":"2"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":21818},"res":{"statusCode":200,"headers":"***"},"responseTime":51,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:45:06.988532+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977901809,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:45:06.988536+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977906988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14662479872,\"uptime\":1797650.37,\"totalMem\":16484151296,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9936460,\"nice\":3740,\"sys\":1449450,\"idle\":1784174530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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(src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:45:56.843368+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977956843,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:45:56.843530+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977956843,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:45:56.844732+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977956844,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:45:56.941778+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977956941,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:45:56.941928+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977956941,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977956945,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:45:56.949065+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977956949,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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{"level":30,"time":1741977956949,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1142,"method":"GET","url":"/api/v1/incidents/42054333-1caf-49ea-818e-a6e44100cf29?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":22998},"res":{"statusCode":304,"headers":"***"},"responseTime":136,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:46:06.347739+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977965436,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:46:06.347743+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977966347,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":9.193213,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T18:46:06.348245+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977966347,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1149,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":58478},"res":{"statusCode":200,"headers":"***"},"responseTime":8,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:46:06.354573+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977966347,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:46:06.354575+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977966354,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.752058,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T18:46:06.355004+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977966354,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1150,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":58478},"res":{"statusCode":200,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:46:06.390901+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977966354,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:46:06.390903+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977966390,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:46:06.403643+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977966403,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:46:06.404820+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977966404,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:46:06.404956+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977966404,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977966410,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:46:06.412172+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977966411,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:46:06.413506+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977966413,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":55.792755,\"method\":\"GET\",\"path\":\"/api/v1/incidents?slackChannelId=C08HV72NFR9\",\"statusCode\":200}}"} 2025-03-14T18:46:06.413915+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977966413,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1151,"method":"GET","url":"/api/v1/incidents?slackChannelId=C08HV72NFR9","query":{"slackChannelId":"C08HV72NFR9"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":58478},"res":{"statusCode":200,"headers":"***"},"responseTime":56,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:46:19.720970+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979720,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.721387+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979720,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.722462+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979722,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-incident-updated for payload : {\"createdAt\":\"2025-03-14T18:46:19.598Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard 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{\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T18:46:19.732824+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:46:19.732838+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'e66ebf71-d897-46c9-9d4f-523542f17825' to topic 'incident': {\"createdAt\":\"2025-03-14T18:46:19.598Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:13.459Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T18:46:19.414Z\"]},\"requestId\":\"d4e530a4-56e8-8f99-4b06-e9c433983d0d\",\"client\":\"quantumks2s\"}"} 2025-03-14T18:46:19.732844+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'e66ebf71-d897-46c9-9d4f-523542f17825' to Kafka topic 'incident'"} 2025-03-14T18:46:19.732845+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-incident-updated - undefined"} 2025-03-14T18:46:19.732875+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1737610027194023\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T18:46:19.732893+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1737610027194023\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T18:46:19.733242+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T18:46:19.741284+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979741,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.741388+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979741,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.742735+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:46:19.742876+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.743806+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979743,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:46:19.784109+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979732,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:46:19.784110+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979784,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.784452+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979784,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T18:46:19.785558+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979785,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T18:46:19.785558+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979784,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemIds - [\"a7JEE00000PbkGn2AJ\"]"} 2025-03-14T18:46:19.785559+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979785,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemsInfo - [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T18:46:19.785722+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979785,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:46:19.294Z\",\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:19.328Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":null}}..."} 2025-03-14T18:46:19.785853+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979785,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:19.328Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":null}}..."} 2025-03-14T18:46:19.785978+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979785,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000PbkGn2AJ..."} 2025-03-14T18:46:19.786431+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979785,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T18:46:19.786583+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979786,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null}]..."} 2025-03-14T18:46:19.787047+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979787,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":14.576172,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/U03NM0MKSNQ\",\"statusCode\":200}}"} 2025-03-14T18:46:19.787570+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979787,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1154,"method":"GET","url":"/api/v1/users/slack/U03NM0MKSNQ","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":11044},"res":{"statusCode":200,"headers":"***"},"responseTime":15,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:46:19.787792+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979787,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000PbkGn2AJ: null"} 2025-03-14T18:46:19.787942+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979787,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":null,\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:19.328Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":null}}]..."} 2025-03-14T18:46:19.788443+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979788,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for bcd0acdd-c333-446c-8a41-5a78a4fdef7f: null"} 2025-03-14T18:46:19.789576+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979787,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:46:19.789577+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979789,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:46:19.789743+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979789,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.791382+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979791,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:46:19.791526+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979791,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.792462+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979792,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:46:19.888653+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979888,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.888820+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979888,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.890152+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979889,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:46:19.891390+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979891,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.892520+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979892,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:46:19.907040+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979906,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user {\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"}"} 2025-03-14T18:46:19.932983+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979932,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.932983+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979932,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemIds - [\"a7JEE00000PbkGn2AJ\"]"} 2025-03-14T18:46:19.933273+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979933,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T18:46:19.934176+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979933,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T18:46:19.934186+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979934,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemsInfo - [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T18:46:19.934343+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979934,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:46:19.873Z\",\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:19.328Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":null}}..."} 2025-03-14T18:46:19.934479+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979934,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:19.328Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":null}}..."} 2025-03-14T18:46:19.934593+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979934,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000PbkGn2AJ..."} 2025-03-14T18:46:19.934718+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979934,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T18:46:19.934840+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979934,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null}]..."} 2025-03-14T18:46:19.935416+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979935,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000PbkGn2AJ: null"} 2025-03-14T18:46:19.935557+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741977979935,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:19.328Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":null}}]..."} 2025-03-14T18:46:19.936054+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979935,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for bcd0acdd-c333-446c-8a41-5a78a4fdef7f: null"} 2025-03-14T18:46:19.937414+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979937,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.938866+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979938,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:46:19.938981+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979938,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:46:19.939899+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741977979939,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:47:05.800532+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978025800,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14659022848,\"uptime\":1797769.18,\"totalMem\":16484151296,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9937110,\"nice\":3740,\"sys\":1449540,\"idle\":1784292600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10991330,\"nice\":2130,\"sys\":1538490,\"idle\":1783147060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11030430,\"nice\":4210,\"sys\":1508770,\"idle\":1783189320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11305500,\"nice\":3250,\"sys\":1535750,\"idle\":1782335920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11809490,\"nice\":2590,\"sys\":1513520,\"idle\":1782547270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11388730,\"nice\":3170,\"sys\":1528410,\"idle\":1782619950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11188460,\"nice\":3950,\"sys\":1521220,\"idle\":1783034900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10987570,\"nice\":3360,\"sys\":1513160,\"idle\":1783135170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6000,\"sum\":59633}}}"} 2025-03-14T18:47:05.800608+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978025800,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:47:14.677687+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978034325,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:47:14.677690+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034677,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:47:14.678023+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034677,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T18:47:14.679381+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034679,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T18:47:14.679382+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034677,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemIds - [\"a7JEE00000PbkGn2AJ\"]"} 2025-03-14T18:47:14.679383+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034679,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemsInfo - [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T18:47:14.679526+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034679,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:46:19.873Z\",\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:47:14.679643+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978034679,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:47:14.679745+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978034679,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000PbkGn2AJ..."} 2025-03-14T18:47:14.679856+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034679,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T18:47:14.679968+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034679,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null}]..."} 2025-03-14T18:47:14.680548+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034680,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000PbkGn2AJ: null"} 2025-03-14T18:47:14.680680+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978034680,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}]..."} 2025-03-14T18:47:14.681138+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034680,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for bcd0acdd-c333-446c-8a41-5a78a4fdef7f: null"} 2025-03-14T18:47:14.682800+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034682,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:47:14.685050+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034684,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:47:14.685172+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034685,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:47:14.686739+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034686,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:47:14.807677+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034807,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:47:14.807777+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034807,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:47:14.808869+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034808,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:47:14.809923+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034809,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:47:14.810871+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034810,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:47:14.814881+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034682,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:47:14.814883+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978034814,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":169.491244,\"method\":\"GET\",\"path\":\"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}"} 2025-03-14T18:47:14.815666+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978034815,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1166,"method":"GET","url":"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":34306},"res":{"statusCode":200,"headers":"***"},"responseTime":170,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:49:05.800528+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978145800,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14623395840,\"uptime\":1797889.18,\"totalMem\":16484151296,\"loadavg\":[0.11,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9937810,\"nice\":3740,\"sys\":1449670,\"idle\":1784411660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10992280,\"nice\":2130,\"sys\":1538560,\"idle\":1783266150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11031010,\"nice\":4210,\"sys\":1508890,\"idle\":1783308550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11306360,\"nice\":3250,\"sys\":1535870,\"idle\":1782454870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11810530,\"nice\":2590,\"sys\":1513630,\"idle\":1782665980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11389400,\"nice\":3170,\"sys\":1528540,\"idle\":1782739070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11188960,\"nice\":3950,\"sys\":1521330,\"idle\":1783154220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10988810,\"nice\":3360,\"sys\":1513290,\"idle\":1783254070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6005,\"sum\":59630}}}"} 2025-03-14T18:49:05.800583+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978145800,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:49:28.144044+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978160009,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:49:28.144050+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978168143,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":434.214429,\"method\":\"GET\",\"path\":\"/api/v1/scrumTeams/membership/005B0000000G1byIAC\",\"statusCode\":200}}"} 2025-03-14T18:49:28.145031+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978168144,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1171,"method":"GET","url":"/api/v1/scrumTeams/membership/005B0000000G1byIAC","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":21598},"res":{"statusCode":200,"headers":"***"},"responseTime":434,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:49:55.001177+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentService.resolveIncident (src/service/incident/incident.service.ts:607:14)","msg":"Resolve incident 5f9d6e04-d851-4df7-a65b-38a80a4355f2 - unlock CIS"} 2025-03-14T18:49:55.003183+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195002,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentService.unlockIncidentToCisFromIncident (src/service/incident/incident.service.ts:1879:14)","msg":"No IncidentToCIs associated with incident: 5f9d6e04-d851-4df7-a65b-38a80a4355f2, skipping unlocking."} 2025-03-14T18:49:55.003340+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195003,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.patchUsdResources (src/service/usdResource/usdResource.service.ts:106:14)","msg":"[usdResource.service.patchUsdResources] for incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2 and data []"} 2025-03-14T18:49:55.003554+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195003,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:49:55.004761+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195004,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2 - []"} 2025-03-14T18:49:55.005555+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195004,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.patchDeleteUsdResources (src/service/usdResource/usdResource.service.ts:335:12)","msg":"[usdResource.service.patchDeleteUsdResources] incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:49:55.005799+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195005,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.deleteUsdResources (src/service/usdResource/usdResource.service.ts:296:12)","msg":"[usdResource.service.deleteUsdResources] incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:49:55.024364+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.deleteUsdResources (src/service/usdResource/usdResource.service.ts:307:14)","msg":"[usdResource.service.deleteUsdResources] incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2: no ids or value is undefined"} 2025-03-14T18:49:55.024763+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.deleteUsdResources (src/service/usdResource/usdResource.service.ts:311:14)","msg":"[usdResource.service deleteUsdResources] gusUsdIds dto in payload to kafka: {\n \"ids\": []\n}"} 2025-03-14T18:49:55.025011+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-usd-resource-deleted for payload : {\"createdAt\":\"2025-03-14T18:49:55.024Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"icc-72988494\"},\"subject\":\"Chaos Game Day Exercise: FY26 Unified Engagement AZ Failure GDE\",\"description\":\"This incident is for the FY26 Industries RCG Compliance AZ Failure GDE\",\"detectedTime\":\"2025-03-13T13:49:58.525Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T13:49:58.525Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/wbd-skcv-jun\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"modifiedAt\":\"2025-03-13T13:49:58.525Z\",\"createdBy\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"modifiedBy\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"id\":\"f68daced-4c64-4c6e-8a63-236cb4072305\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"scrumTeamId\":\"a00EE00000n2LvWYAU\",\"team\":\"Chaos Game Day Exercise\",\"caseNumber\":\"72988494\",\"caseRecordId\":\"500EE00001TplQSYAZ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/EieZAly4VQTc\",\"engagedAt\":\"2025-03-13T13:50:55.260Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T13:51:00.500Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"b8q5nv-jcpu2-hzpt4b-rcg25q-1741978194908\",\"client\":\"icc-ui\"}"} 2025-03-14T18:49:55.025012+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978192740,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:49:55.025013+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-usd-resource-deleted - undefined"} 2025-03-14T18:49:55.025029+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:49:55.025055+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:49:55.025198+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:49:55.025200+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key '5f9d6e04-d851-4df7-a65b-38a80a4355f2' to topic 'incident': {\"createdAt\":\"2025-03-14T18:49:55.024Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"icc-72988494\"},\"subject\":\"Chaos Game Day Exercise: FY26 Unified Engagement AZ Failure GDE\",\"description\":\"This incident is for the FY26 Industries RCG Compliance AZ Failure GDE\",\"detectedTime\":\"2025-03-13T13:49:58.525Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T13:49:58.525Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/wbd-skcv-jun\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"modifiedAt\":\"2025-03-13T13:49:58.525Z\",\"createdBy\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"modifiedBy\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"id\":\"f68daced-4c64-4c6e-8a63-236cb4072305\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"scrumTeamId\":\"a00EE00000n2LvWYAU\",\"team\":\"Chaos Game Day Exercise\",\"caseNumber\":\"72988494\",\"caseRecordId\":\"500EE00001TplQSYAZ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/EieZAly4VQTc\",\"engagedAt\":\"2025-03-13T13:50:55.260Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T13:51:00.500Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"b8q5nv-jcpu2-hzpt4b-rcg25q-1741978194908\",\"client\":\"icc-ui\"}"} 2025-03-14T18:49:55.025243+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key '5f9d6e04-d851-4df7-a65b-38a80a4355f2' to Kafka topic 'incident'"} 2025-03-14T18:49:55.025244+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-usd-resource-deleted - undefined"} 2025-03-14T18:49:55.025246+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10673800110816956\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:49:55.025286+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10673800110816956\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T18:49:55.025534+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T18:49:55.025699+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.patchUpsertUsdResources (src/service/usdResource/usdResource.service.ts:350:12)","msg":"[usdResource.service.patchUpsertUsdResources] incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:49:55.025936+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.createUsdResources (src/service/usdResource/usdResource.service.ts:54:12)","msg":"[usdResource.service.createUsdResources] incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2 to create []"} 2025-03-14T18:49:55.026061+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.createUsdResources (src/service/usdResource/usdResource.service.ts:83:12)","msg":"[usdResource.service.createUsdResources] []"} 2025-03-14T18:49:55.026199+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195026,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.createUsdResources (src/service/usdResource/usdResource.service.ts:87:12)","msg":"[usdResource.service.createUsdResources] response: []"} 2025-03-14T18:49:55.044714+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-usd-resource-created for payload : {\"createdAt\":\"2025-03-14T18:49:55.044Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"icc-72988494\"},\"subject\":\"Chaos Game Day Exercise: FY26 Unified Engagement AZ Failure GDE\",\"description\":\"This incident is for the FY26 Industries RCG Compliance AZ Failure GDE\",\"detectedTime\":\"2025-03-13T13:49:58.525Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T13:49:58.525Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/wbd-skcv-jun\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"modifiedAt\":\"2025-03-13T13:49:58.525Z\",\"createdBy\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"modifiedBy\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"id\":\"f68daced-4c64-4c6e-8a63-236cb4072305\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"scrumTeamId\":\"a00EE00000n2LvWYAU\",\"team\":\"Chaos Game Day Exercise\",\"caseNumber\":\"72988494\",\"caseRecordId\":\"500EE00001TplQSYAZ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/EieZAly4VQTc\",\"engagedAt\":\"2025-03-13T13:50:55.260Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T13:51:00.500Z\"},\"eventObj\":[],\"requestId\":\"b8q5nv-jcpu2-hzpt4b-rcg25q-1741978194908\",\"client\":\"icc-ui\"}"} 2025-03-14T18:49:55.044715+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195025,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:49:55.044716+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-usd-resource-created - undefined"} 2025-03-14T18:49:55.044718+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:49:55.044745+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:49:55.044862+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:49:55.044864+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key '5f9d6e04-d851-4df7-a65b-38a80a4355f2' to topic 'incident': {\"createdAt\":\"2025-03-14T18:49:55.044Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"icc-72988494\"},\"subject\":\"Chaos Game Day Exercise: FY26 Unified Engagement AZ Failure GDE\",\"description\":\"This incident is for the FY26 Industries RCG Compliance AZ Failure GDE\",\"detectedTime\":\"2025-03-13T13:49:58.525Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T13:49:58.525Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/wbd-skcv-jun\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"modifiedAt\":\"2025-03-13T13:49:58.525Z\",\"createdBy\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"modifiedBy\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"id\":\"f68daced-4c64-4c6e-8a63-236cb4072305\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"scrumTeamId\":\"a00EE00000n2LvWYAU\",\"team\":\"Chaos Game Day Exercise\",\"caseNumber\":\"72988494\",\"caseRecordId\":\"500EE00001TplQSYAZ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/EieZAly4VQTc\",\"engagedAt\":\"2025-03-13T13:50:55.260Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T13:51:00.500Z\"},\"eventObj\":[],\"requestId\":\"b8q5nv-jcpu2-hzpt4b-rcg25q-1741978194908\",\"client\":\"icc-ui\"}"} 2025-03-14T18:49:55.044900+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key '5f9d6e04-d851-4df7-a65b-38a80a4355f2' to Kafka topic 'incident'"} 2025-03-14T18:49:55.044901+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-usd-resource-created - undefined"} 2025-03-14T18:49:55.044901+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10154899954795837\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:49:55.044953+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10154899954795837\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T18:49:55.045128+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T18:49:55.071602+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195044,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:49:55.071603+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195071,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user {\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"email\":\"slevenson@salesforce.com\",\"active\":true,\"name\":\"Shaun Levenson\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2023-02-24T17:07:03.095Z\",\"modifiedAt\":\"2023-04-20T15:36:55.644Z\"}"} 2025-03-14T18:49:55.092333+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195092,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:49:55.093771+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195093,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2 - []"} 2025-03-14T18:49:55.093920+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195093,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:49:55.094903+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195094,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2 - []"} 2025-03-14T18:49:55.188088+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195187,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:49:55.188235+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195188,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:49:55.189313+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195189,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2 - []"} 2025-03-14T18:49:55.190323+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195190,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2"} 2025-03-14T18:49:55.191263+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195191,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId 5f9d6e04-d851-4df7-a65b-38a80a4355f2 - []"} 2025-03-14T18:49:55.197478+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-incident-resolved for payload : {\"createdAt\":\"2025-03-14T18:49:55.071Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"name\":\"Shaun Levenson\",\"email\":\"slevenson@salesforce.com\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"icc-72988494\"},\"subject\":\"Chaos Game Day Exercise: FY26 Unified Engagement AZ Failure GDE\",\"description\":\"This incident is for the FY26 Industries RCG Compliance AZ Failure GDE\",\"detectedTime\":\"2025-03-13T13:49:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.enterprise.slack.com/archives/C08HCTY1CH4\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-13T13:49:00.000Z\",\"impactEndTime\":\"2025-03-13T16:32:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/wbd-skcv-jun\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"scrumTeamId\":\"a00EE00000n2LvWYAU\",\"team\":\"Chaos Game Day Exercise\",\"caseNumber\":\"72988494\",\"caseRecordId\":\"500EE00001TplQSYAZ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/EieZAly4VQTc\",\"engagedAt\":\"2025-03-13T13:50:55.260Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T13:51:00.500Z\"},\"changes\":{\"detectedTime\":[\"2025-03-13T13:49:58.525Z\",\"2025-03-13T13:49:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"origin\":[\"\",\"Monitoring\"],\"originReference\":[\"\",\"https://salesforce.enterprise.slack.com/archives/C08HCTY1CH4\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"None\"]},\"impactStartTime\":[\"2025-03-13T13:49:58.525Z\",\"2025-03-13T13:49:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-13T16:32:00.000Z\"],\"category\":[\"\",\"Infrastructure\"],\"rootCause\":[\"\",\"Not an Issue\"]},\"requestId\":\"b8q5nv-jcpu2-hzpt4b-rcg25q-1741978194908\",\"client\":\"icc-ui\"}"} 2025-03-14T18:49:55.197479+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195092,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:49:55.197479+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-incident-resolved - undefined"} 2025-03-14T18:49:55.197503+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:49:55.197531+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:49:55.197628+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:49:55.197629+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key '5f9d6e04-d851-4df7-a65b-38a80a4355f2' to topic 'incident': {\"createdAt\":\"2025-03-14T18:49:55.071Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"name\":\"Shaun Levenson\",\"email\":\"slevenson@salesforce.com\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"icc-72988494\"},\"subject\":\"Chaos Game Day Exercise: FY26 Unified Engagement AZ Failure GDE\",\"description\":\"This incident is for the FY26 Industries RCG Compliance AZ Failure GDE\",\"detectedTime\":\"2025-03-13T13:49:00.000Z\",\"severity\":\"Sev4\",\"status\":\"Resolved\",\"origin\":\"Monitoring\",\"originReference\":\"https://salesforce.enterprise.slack.com/archives/C08HCTY1CH4\",\"impact\":[\"None\"],\"impactStartTime\":\"2025-03-13T13:49:00.000Z\",\"impactEndTime\":\"2025-03-13T16:32:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/wbd-skcv-jun\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Not an Issue\",\"createdAt\":\"2025-03-13T13:49:58.525Z\",\"scrumTeamId\":\"a00EE00000n2LvWYAU\",\"team\":\"Chaos Game Day Exercise\",\"caseNumber\":\"72988494\",\"caseRecordId\":\"500EE00001TplQSYAZ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/EieZAly4VQTc\",\"engagedAt\":\"2025-03-13T13:50:55.260Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T13:51:00.500Z\"},\"changes\":{\"detectedTime\":[\"2025-03-13T13:49:58.525Z\",\"2025-03-13T13:49:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"origin\":[\"\",\"Monitoring\"],\"originReference\":[\"\",\"https://salesforce.enterprise.slack.com/archives/C08HCTY1CH4\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"None\"]},\"impactStartTime\":[\"2025-03-13T13:49:58.525Z\",\"2025-03-13T13:49:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-13T16:32:00.000Z\"],\"category\":[\"\",\"Infrastructure\"],\"rootCause\":[\"\",\"Not an Issue\"]},\"requestId\":\"b8q5nv-jcpu2-hzpt4b-rcg25q-1741978194908\",\"client\":\"icc-ui\"}"} 2025-03-14T18:49:55.197668+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key '5f9d6e04-d851-4df7-a65b-38a80a4355f2' to Kafka topic 'incident'"} 2025-03-14T18:49:55.197669+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-incident-resolved - undefined"} 2025-03-14T18:49:55.197669+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.07866400480270386\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:49:55.197696+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.07866400480270386\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T18:49:55.197848+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T18:49:55.198238+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:49:55.198238+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978195198,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":209.43378299999998,\"method\":\"POST\",\"path\":\"/api/v1/incidents/5f9d6e04-d851-4df7-a65b-38a80a4355f2/resolve\",\"statusCode\":200}}"} 2025-03-14T18:49:55.198875+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978195198,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1175,"method":"POST","url":"/api/v1/incidents/5f9d6e04-d851-4df7-a65b-38a80a4355f2/resolve","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":38960},"res":{"statusCode":200,"headers":"***"},"responseTime":209,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:50:04.951535+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978204951,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"} 2025-03-14T18:50:04.951578+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978203451,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:50:04.951580+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978204951,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-folder-created' for consumer group='icc-rest-audit'"} 2025-03-14T18:50:04.951580+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978204951,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:50:04.503Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1QJ5Xas7iKmIZuCbXQZ5t5OiTYmJxkm01\"}}"} 2025-03-14T18:50:04.951607+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978204951,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"} 2025-03-14T18:50:04.951643+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978204951,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"} 2025-03-14T18:50:04.951886+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978204951,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-bridge-folder-created event received"} 2025-03-14T18:50:04.951990+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978204951,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-bridge-folder-created schema, filtered out"} 2025-03-14T18:53:27.480031+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978407479,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T18:53:27.480901+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978407480,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-14T18:53:59.901664+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978435216,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:53:59.901667+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439901,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":9.545949,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T18:53:59.902127+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978439901,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1192,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":13762},"res":{"statusCode":200,"headers":"***"},"responseTime":9,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:53:59.908909+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978439901,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:53:59.908911+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439908,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":4.516442,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T18:53:59.909392+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978439909,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1193,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":13762},"res":{"statusCode":200,"headers":"***"},"responseTime":5,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:53:59.945470+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978439908,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:53:59.945472+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439945,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:53:59.958614+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439958,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:53:59.959780+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439959,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:53:59.959947+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439959,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:53:59.961341+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439961,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:53:59.965589+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439965,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:53:59.965747+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439965,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:53:59.967251+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439966,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:53:59.968719+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978439968,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":57.009512,\"method\":\"GET\",\"path\":\"/api/v1/incidents?slackChannelId=C08HV72NFR9\",\"statusCode\":200}}"} 2025-03-14T18:53:59.969517+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978439968,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1194,"method":"GET","url":"/api/v1/incidents?slackChannelId=C08HV72NFR9","query":{"slackChannelId":"C08HV72NFR9"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":13762},"res":{"statusCode":200,"headers":"***"},"responseTime":57,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:01.423769+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978446992,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:01.423778+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501423,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":21.708,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T18:55:01.424366+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978501424,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1195,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":25484},"res":{"statusCode":200,"headers":"***"},"responseTime":22,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:01.432596+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978501423,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:01.432597+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501432,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.465452,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T18:55:01.433043+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978501432,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1196,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":25484},"res":{"statusCode":200,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:01.468709+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978501432,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:01.468711+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501468,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:55:01.481593+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501481,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:55:01.482687+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501482,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:55:01.482869+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501482,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:55:01.483929+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501483,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:55:01.488008+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501487,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:55:01.488184+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501487,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId 42054333-1caf-49ea-818e-a6e44100cf29"} 2025-03-14T18:55:01.489584+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501489,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId 42054333-1caf-49ea-818e-a6e44100cf29 - []"} 2025-03-14T18:55:01.490980+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501490,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":55.026865,\"method\":\"GET\",\"path\":\"/api/v1/incidents?slackChannelId=C08HV72NFR9\",\"statusCode\":200}}"} 2025-03-14T18:55:01.491452+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978501491,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1197,"method":"GET","url":"/api/v1/incidents?slackChannelId=C08HV72NFR9","query":{"slackChannelId":"C08HV72NFR9"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":25484},"res":{"statusCode":200,"headers":"***"},"responseTime":55,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:01.654789+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978501491,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:01.654790+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978501654,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":34.83256,\"method\":\"GET\",\"path\":\"/api/v1/incidents?pageSize=2\",\"statusCode\":200}}"} 2025-03-14T18:55:01.655358+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978501655,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1198,"method":"GET","url":"/api/v1/incidents?pageSize=2","query":{"pageSize":"2"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":25484},"res":{"statusCode":200,"headers":"***"},"responseTime":35,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:06.988526+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978501654,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:06.988531+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978506988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14655934464,\"uptime\":1798250.37,\"totalMem\":16484151296,\"loadavg\":[0.14,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9939040,\"nice\":3740,\"sys\":1449950,\"idle\":1784770750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10994310,\"nice\":2130,\"sys\":1538790,\"idle\":1783625000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11032340,\"nice\":4210,\"sys\":1509180,\"idle\":1783667730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11307810,\"nice\":3250,\"sys\":1536130,\"idle\":1782813930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11812140,\"nice\":2590,\"sys\":1513920,\"idle\":1783024690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11391460,\"nice\":3170,\"sys\":1528820,\"idle\":1783097470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11190650,\"nice\":3950,\"sys\":1521610,\"idle\":1783513120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10990680,\"nice\":3360,\"sys\":1513580,\"idle\":1783612630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":21,\"num\":6086,\"sum\":59593}}}"} 2025-03-14T18:55:08.562931+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978506988,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:08.562934+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978508562,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":7.747509,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":304}}"} 2025-03-14T18:55:08.563457+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978508563,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1199,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":51334},"res":{"statusCode":304,"headers":"***"},"responseTime":8,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:08.861472+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978508562,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:08.861476+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978508861,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.754228,\"method\":\"GET\",\"path\":\"/api/v1/users/mhuserik@salesforce.com\",\"statusCode\":304}}"} 2025-03-14T18:55:08.861886+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978508861,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1200,"method":"GET","url":"/api/v1/users/mhuserik@salesforce.com","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":51334},"res":{"statusCode":304,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:33.654080+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533496,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:33.654084+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533653,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.654455+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533654,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T18:55:33.655588+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533655,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T18:55:33.655589+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533654,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemIds - [\"a7JEE00000PbkGn2AJ\"]"} 2025-03-14T18:55:33.655593+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533655,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemsInfo - [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T18:55:33.655785+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533655,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:55:10.665Z\",\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:55:33.655954+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533655,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:55:33.656111+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533655,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000PbkGn2AJ..."} 2025-03-14T18:55:33.656285+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533656,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T18:55:33.656449+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533656,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null}]..."} 2025-03-14T18:55:33.657039+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533656,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000PbkGn2AJ: null"} 2025-03-14T18:55:33.657218+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533657,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}]..."} 2025-03-14T18:55:33.657695+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533657,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for bcd0acdd-c333-446c-8a41-5a78a4fdef7f: null"} 2025-03-14T18:55:33.659255+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533659,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.660927+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:55:33.661047+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.661987+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533661,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:55:33.692380+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533659,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:55:33.692380+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533692,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.692667+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533692,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T18:55:33.694343+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533694,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T18:55:33.694343+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533692,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemIds - [\"a7JEE00000PbkGn2AJ\"]"} 2025-03-14T18:55:33.694344+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533694,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemsInfo - [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T18:55:33.694497+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533694,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:55:10.665Z\",\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:55:33.694625+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533694,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:55:33.694737+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533694,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000PbkGn2AJ..."} 2025-03-14T18:55:33.694856+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533694,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T18:55:33.694996+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533694,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null}]..."} 2025-03-14T18:55:33.695538+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533695,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000PbkGn2AJ: null"} 2025-03-14T18:55:33.695666+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533695,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}]..."} 2025-03-14T18:55:33.696123+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533695,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for bcd0acdd-c333-446c-8a41-5a78a4fdef7f: null"} 2025-03-14T18:55:33.697982+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533697,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.700030+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533699,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:55:33.700148+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533700,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.701485+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533701,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:55:33.803614+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.803762+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.805027+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533804,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533697,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:55:33.815508+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533815,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":196.149531,\"method\":\"GET\",\"path\":\"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}"} 2025-03-14T18:55:33.816441+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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{"level":20,"time":1741978533842,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.842720+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533842,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:55:33.844006+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533843,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533815,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:33.850640+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978533850,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":223.93616999999998,\"method\":\"GET\",\"path\":\"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}"} 2025-03-14T18:55:33.851525+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533851,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1203,"method":"GET","url":"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60672},"res":{"statusCode":200,"headers":"***"},"responseTime":224,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:57.104721+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978533850,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:57.104725+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978557104,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":2.778202,\"method\":\"GET\",\"path\":\"/api/v1/configVars?keys=categories,rootCauses,servicesImpacted\",\"statusCode\":200}}"} 2025-03-14T18:55:57.105447+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":20.778547,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T18:55:57.232963+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978557232,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1205,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":26040},"res":{"statusCode":200,"headers":"***"},"responseTime":21,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:57.238064+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978557232,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:57.238067+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978557238,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":2.572161,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T18:55:57.238470+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978557238,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1206,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":26040},"res":{"statusCode":200,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:55:57.270347+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978557238,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:55:57.270349+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978557270,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":29.607267,\"method\":\"GET\",\"path\":\"/api/v1/pagerDuty/services?name=cic\",\"statusCode\":200}}"} 2025-03-14T18:55:57.271458+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978637837,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:57:56.354084+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978676353,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":21.263149,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T18:57:56.354669+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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2025-03-14T18:57:56.394989+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978676394,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:57:56.408154+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978676407,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:57:56.409617+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978676409,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:57:56.409787+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978676409,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:57:56.410866+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978676410,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:57:56.415223+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.391736,\"method\":\"GET\",\"path\":\"/api/v1/users/mtirunagari@salesforce.com\",\"statusCode\":304}}"} 2025-03-14T18:57:57.745840+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978677745,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1220,"method":"GET","url":"/api/v1/users/mtirunagari@salesforce.com","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":18124},"res":{"statusCode":304,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:58:05.800494+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978685800,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14653960192,\"uptime\":1798429.18,\"totalMem\":16484151296,\"loadavg\":[0.08,0.07,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9939890,\"nice\":3740,\"sys\":1450090,\"idle\":1784948400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10995410,\"nice\":2130,\"sys\":1539000,\"idle\":1783802590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11033130,\"nice\":4210,\"sys\":1509340,\"idle\":1783845430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11308770,\"nice\":3250,\"sys\":1536230,\"idle\":1782991430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11812780,\"nice\":2590,\"sys\":1514090,\"idle\":1783202400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11392420,\"nice\":3170,\"sys\":1528920,\"idle\":1783275050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11191640,\"nice\":3950,\"sys\":1521710,\"idle\":1783690760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10992050,\"nice\":3360,\"sys\":1513750,\"idle\":1783789730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5995,\"sum\":59629}}}"} 2025-03-14T18:58:05.800552+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978685800,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:58:12.538934+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692538,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:12.539036+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692538,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:12.540128+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692539,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:12.541177+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692540,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:12.542112+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692541,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:12.546877+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692421,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:58:12.546878+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692546,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":162.596001,\"method\":\"GET\",\"path\":\"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}"} 2025-03-14T18:58:12.548078+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978692547,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1222,"method":"GET","url":"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":45876},"res":{"statusCode":200,"headers":"***"},"responseTime":163,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:58:12.554109+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978692546,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:58:12.554110+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692554,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:12.554404+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692554,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T18:58:12.555813+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692555,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T18:58:12.555816+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692554,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemIds - [\"a7JEE00000PbkGn2AJ\"]"} 2025-03-14T18:58:12.555817+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692555,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemsInfo - [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T18:58:12.555971+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692555,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:55:10.665Z\",\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:58:12.556094+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978692555,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:58:12.556232+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978692556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000PbkGn2AJ..."} 2025-03-14T18:58:12.556351+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T18:58:12.556474+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null}]..."} 2025-03-14T18:58:12.556977+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000PbkGn2AJ: null"} 2025-03-14T18:58:12.557110+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978692556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}]..."} 2025-03-14T18:58:12.557649+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for bcd0acdd-c333-446c-8a41-5a78a4fdef7f: null"} 2025-03-14T18:58:12.559565+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692559,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:12.561122+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692560,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:12.561235+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692561,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:12.562370+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692562,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:12.703138+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692702,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:12.703253+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692703,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:12.704566+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692704,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:12.705802+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692705,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:12.706776+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692706,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:12.711435+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692559,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:58:12.711436+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978692711,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":211.878941,\"method\":\"GET\",\"path\":\"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}"} 2025-03-14T18:58:12.712629+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978692712,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1223,"method":"GET","url":"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":45874},"res":{"statusCode":200,"headers":"***"},"responseTime":213,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:58:13.521819+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978692711,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:58:13.521821+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693521,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:13.522158+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693521,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T18:58:13.523411+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693523,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T18:58:13.523417+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693521,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemIds - [\"a7JEE00000PbkGn2AJ\"]"} 2025-03-14T18:58:13.523417+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693523,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemsInfo - [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T18:58:13.523576+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693523,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:55:10.665Z\",\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:58:13.523689+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978693523,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:58:13.523797+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978693523,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000PbkGn2AJ..."} 2025-03-14T18:58:13.523907+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693523,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T18:58:13.524015+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693523,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null}]..."} 2025-03-14T18:58:13.524652+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693524,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000PbkGn2AJ: null"} 2025-03-14T18:58:13.524785+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978693524,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}]..."} 2025-03-14T18:58:13.525242+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693525,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for bcd0acdd-c333-446c-8a41-5a78a4fdef7f: null"} 2025-03-14T18:58:13.526920+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693526,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:13.529148+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693528,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:13.529262+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693529,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:13.530470+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693530,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:13.652842+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693652,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:13.652966+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693652,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:13.654130+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693653,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:13.655274+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693655,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:13.656359+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693656,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:13.660492+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693526,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:58:13.660493+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":169.575777,\"method\":\"GET\",\"path\":\"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":304}}"} 2025-03-14T18:58:13.660950+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978693660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1224,"method":"GET","url":"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":45874},"res":{"statusCode":304,"headers":"***"},"responseTime":169,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:58:13.734898+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978693660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:58:13.734900+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693734,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:13.735257+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693734,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T18:58:13.736504+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693736,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T18:58:13.736505+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693734,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemIds - [\"a7JEE00000PbkGn2AJ\"]"} 2025-03-14T18:58:13.736506+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693736,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemsInfo - [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T18:58:13.736643+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693736,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:55:10.665Z\",\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:58:13.736748+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978693736,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:58:13.736861+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978693736,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000PbkGn2AJ..."} 2025-03-14T18:58:13.736957+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693736,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T18:58:13.737058+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693736,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null}]..."} 2025-03-14T18:58:13.737667+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693737,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000PbkGn2AJ: null"} 2025-03-14T18:58:13.737791+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978693737,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}]..."} 2025-03-14T18:58:13.738252+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693738,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for bcd0acdd-c333-446c-8a41-5a78a4fdef7f: null"} 2025-03-14T18:58:13.739740+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693739,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:13.741324+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693741,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:13.741443+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693741,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:13.742517+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978693742,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:19.329620+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978694136,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:58:19.329625+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":7.1378889999999995,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T18:58:19.330264+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978699329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1227,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":45874},"res":{"statusCode":200,"headers":"***"},"responseTime":7,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:58:19.335913+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978699329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:58:19.335916+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699335,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":4.267866,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T18:58:19.336357+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978699336,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1228,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":45874},"res":{"statusCode":200,"headers":"***"},"responseTime":5,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:58:19.366000+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978699335,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:58:19.366001+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699365,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:58:19.388680+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699388,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:19.390702+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699390,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:19.390872+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699390,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:19.392141+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699391,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:19.396531+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699396,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:19.397234+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699396,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:19.398674+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699398,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:19.400311+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699400,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":62.282909999999994,\"method\":\"GET\",\"path\":\"/api/v1/incidents?slackChannelId=C08HLMRV19U\",\"statusCode\":200}}"} 2025-03-14T18:58:19.400806+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978699400,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1229,"method":"GET","url":"/api/v1/incidents?slackChannelId=C08HLMRV19U","query":{"slackChannelId":"C08HLMRV19U"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":45874},"res":{"statusCode":200,"headers":"***"},"responseTime":62,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:58:19.570477+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978699400,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:58:19.570480+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978699570,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":21.74047,\"method\":\"GET\",\"path\":\"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest\",\"statusCode\":200}}"} 2025-03-14T18:58:19.570881+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978699570,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1230,"method":"GET","url":"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825/comms/latest","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":45874},"res":{"statusCode":200,"headers":"***"},"responseTime":22,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:58:25.858508+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978699570,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:58:25.858510+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705858,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:25.859028+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705858,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T18:58:25.860243+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705859,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T18:58:25.860254+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705858,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemIds - [\"a7JEE00000PbkGn2AJ\"]"} 2025-03-14T18:58:25.860254+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705860,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id e66ebf71-d897-46c9-9d4f-523542f17825 configurationItemsInfo - [{\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T18:58:25.860469+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705860,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T18:46:19.294Z\",\"modifiedAt\":\"2025-03-14T18:55:10.665Z\",\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"configurationItemId\":\"a7JEE00000PbkGn2AJ\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:58:25.860996+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978705860,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}..."} 2025-03-14T18:58:25.861170+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978705860,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000PbkGn2AJ..."} 2025-03-14T18:58:25.861346+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705861,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JAH000000I3aG2AS\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T18:58:25.861501+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705861,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null}]..."} 2025-03-14T18:58:25.862144+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705861,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000PbkGn2AJ: null"} 2025-03-14T18:58:25.862345+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978705862,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:21.737Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":\"a8LEE00001BXhoy2AD\"}}]..."} 2025-03-14T18:58:25.862846+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705862,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for bcd0acdd-c333-446c-8a41-5a78a4fdef7f: null"} 2025-03-14T18:58:25.864264+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705864,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:25.865936+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705865,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:25.866069+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705865,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:25.867033+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705866,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:25.971676+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705971,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:25.971819+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705971,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:25.973296+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705973,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:25.974640+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705974,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825"} 2025-03-14T18:58:25.975877+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705975,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId e66ebf71-d897-46c9-9d4f-523542f17825 - []"} 2025-03-14T18:58:25.981974+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705864,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T18:58:25.981975+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978705981,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":150.43809299999998,\"method\":\"GET\",\"path\":\"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}"} 2025-03-14T18:58:25.983331+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978705983,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1231,"method":"GET","url":"/api/v1/incidents/e66ebf71-d897-46c9-9d4f-523542f17825?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":23738},"res":{"statusCode":200,"headers":"***"},"responseTime":151,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:59:04.396092+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978744189,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T18:59:04.396094+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978744396,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":25.669058999999997,\"method\":\"GET\",\"path\":\"/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e/comms/latest\",\"statusCode\":200}}"} 2025-03-14T18:59:04.396597+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741978744396,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1235,"method":"GET","url":"/api/v1/incidents/8d5a08e2-7950-4e40-8e90-e2adbcc7dc7e/comms/latest","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":57332},"res":{"statusCode":200,"headers":"***"},"responseTime":26,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T18:59:05.800493+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741978745800,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14655414272,\"uptime\":1798489.18,\"totalMem\":16484151296,\"loadavg\":[0.06,0.07,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9940260,\"nice\":3740,\"sys\":1450120,\"idle\":1785007920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10995830,\"nice\":2130,\"sys\":1539040,\"idle\":1783862160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11033310,\"nice\":4210,\"sys\":1509390,\"idle\":1783905170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11309040,\"nice\":3250,\"sys\":1536270,\"idle\":1783051000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11813170,\"nice\":2590,\"sys\":1514130,\"idle\":1783262000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11392760,\"nice\":3170,\"sys\":1528980,\"idle\":1783334610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-14T19:08:00.542681+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741979226992,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:08:00.542684+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741979280542,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.813913,\"method\":\"GET\",\"path\":\"/alive\",\"statusCode\":200}}"} 2025-03-14T19:08:00.543310+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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2025-03-14T19:26:51.118320+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980411118,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":21.617271,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":304}}"} 2025-03-14T19:26:51.118809+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980411118,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1295,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":28034},"res":{"statusCode":304,"headers":"***"},"responseTime":20,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T19:27:05.808498+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980425808,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14661386240,\"uptime\":1800169.19,\"totalMem\":16484151296,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9948770,\"nice\":3740,\"sys\":1451380,\"idle\":1786677550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11004790,\"nice\":2130,\"sys\":1540160,\"idle\":1785530820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11040880,\"nice\":4210,\"sys\":1510590,\"idle\":1785574680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11317160,\"nice\":3250,\"sys\":1537470,\"idle\":1784719930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11820800,\"nice\":2590,\"sys\":1515270,\"idle\":1784931420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11400840,\"nice\":3170,\"sys\":1530320,\"idle\":1785003260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11198300,\"nice\":3950,\"sys\":1523080,\"idle\":1785421120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11000730,\"nice\":3360,\"sys\":1515060,\"idle\":1785518100,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5997,\"sum\":59630}}}"} 2025-03-14T19:27:05.808570+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980425808,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:27:08.103017+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428102,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T19:27:08.103123+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980426992,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:27:08.103125+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980428103,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-rest-audit'"} 2025-03-14T19:27:08.103133+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428103,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.044Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"reminderId\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\",\"type\":\"team\"}}},\"client\":\"icc-rest\"}"} 2025-03-14T19:27:08.103171+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428103,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"} 2025-03-14T19:27:08.103189+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428103,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"} 2025-03-14T19:27:08.103454+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428103,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: bullmq-job-completed event received"} 2025-03-14T19:27:08.103562+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428103,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route bullmq-job-completed schema, filtered out"} 2025-03-14T19:27:08.287782+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428287,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T19:27:08.288055+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980428103,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:27:08.288056+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980428288,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-rest-audit'"} 2025-03-14T19:27:08.288107+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428288,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.278Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}"} 2025-03-14T19:27:08.288108+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428288,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T19:27:08.288158+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428288,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T19:27:08.288390+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428288,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-page-request event received"} 2025-03-14T19:27:08.288512+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428288,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-page-request schema, filtered out"} 2025-03-14T19:27:08.874306+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428874,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T19:27:08.874503+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428874,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T19:27:08.876053+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428875,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId d9675aca-94e2-4634-b037-3245f2882d3f - []"} 2025-03-14T19:27:08.877545+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428877,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T19:27:08.878664+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980428878,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId d9675aca-94e2-4634-b037-3245f2882d3f - []"} 2025-03-14T19:27:09.097681+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980429097,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T19:27:09.099637+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980429099,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId d9675aca-94e2-4634-b037-3245f2882d3f - []"} 2025-03-14T19:27:09.099761+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980429099,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T19:27:09.101042+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980429100,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId d9675aca-94e2-4634-b037-3245f2882d3f - []"} 2025-03-14T19:27:32.672795+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980429230,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:27:32.672798+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980452672,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"error_count\",\"data\":{\"time\":34.112549,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/U02GXBX8PUZ\",\"statusCode\":404}}"} 2025-03-14T19:27:32.673305+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980452672,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1298,"method":"GET","url":"/api/v1/users/slack/U02GXBX8PUZ","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":40212},"res":{"statusCode":200,"headers":"***"},"responseTime":34,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T19:27:32.674745+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980452672,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:27:32.674751+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980452674,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":33.824414,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WGEBX4R1S\",\"statusCode\":200}}"} 2025-03-14T19:27:32.675214+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980464912,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":4.96239,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T19:27:44.913442+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980464913,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1311,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":40226},"res":{"statusCode":200,"headers":"***"},"responseTime":5,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T19:28:06.992558+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980464912,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:28:06.992563+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980486992,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14659276800,\"uptime\":1800230.37,\"totalMem\":16484151296,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9949010,\"nice\":3740,\"sys\":1451430,\"idle\":1786738320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980772863,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-rule-engine'"} 2025-03-14T19:32:52.863636+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980772863,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:32:52.384Z\",\"incident\":{\"id\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"slackChannel\":{\"id\":\"C08HSER3XJR\",\"name\":\"icc-e6a34303-ce77-4541-b86d-01d124c389ec\"},\"subject\":\"Multiple servcies missing Argus metric in us-west-2\",\"description\":\"Support case in TOC channel - https://salesforce-internal.slack.com/archives/CPCCX31PW/p1741930445824479\",\"detectedTime\":\"2025-03-14T19:32:47.423Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T19:32:47.423Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"scrumTeamId\":\"a00EE000008qhmNYAQ\",\"team\":\"CP CE-CloudInfra-TOC\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/y8waAtEnK6Lz\"}}"} 2025-03-14T19:32:52.863639+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980772863,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"} 2025-03-14T19:32:52.863664+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980772863,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"} 2025-03-14T19:32:52.863934+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980772863,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-report-created event received"} 2025-03-14T19:32:52.864019+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980772863,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:30:18)","msg":"Impossible to route icc-report-created schema, filtered out"} 2025-03-14T19:33:05.808477+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980785808,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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2025-03-14T19:35:05.808482+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980905808,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14664667136,\"uptime\":1800649.19,\"totalMem\":16484151296,\"loadavg\":[0.07,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9951480,\"nice\":3740,\"sys\":1451850,\"idle\":1787153780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11007120,\"nice\":2130,\"sys\":1540500,\"idle\":1786007830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11043140,\"nice\":4210,\"sys\":1510980,\"idle\":1786051910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1741980905808,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:35:06.992540+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741980902048,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:35:06.992546+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741980906992,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14664101888,\"uptime\":1800650.37,\"totalMem\":16484151296,\"loadavg\":[0.07,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) 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{\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":50.772982999999996,\"method\":\"GET\",\"path\":\"/api/v1/incidents?impactStartDate=2025-03-13T19%3A37%3A04.388441344Z&pageSize=100\",\"statusCode\":200}}"} 2025-03-14T19:37:04.663678+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741981024663,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1332,"method":"GET","url":"/api/v1/incidents?impactStartDate=2025-03-13T19%3A37%3A04.388441344Z&pageSize=100","query":{"impactStartDate":"2025-03-13T19:37:04.388441344Z","pageSize":"100"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":35664},"res":{"statusCode":200,"headers":"***"},"responseTime":51,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T19:37:11.958030+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741981027860,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:37:11.958034+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981031957,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":34.455425,\"method\":\"GET\",\"path\":\"/api/v1/incidents?impactStartDate=2025-03-13T19%3A37%3A04.388441344Z&pageSize=100\",\"statusCode\":200}}"} 2025-03-14T19:37:11.959136+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741981031958,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1335,"method":"GET","url":"/api/v1/incidents?impactStartDate=2025-03-13T19%3A37%3A04.388441344Z&pageSize=100","query":{"impactStartDate":"2025-03-13T19:37:04.388441344Z","pageSize":"100"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":35664},"res":{"statusCode":200,"headers":"***"},"responseTime":35,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T19:39:05.808492+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981145808,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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2025-03-14T19:41:05.808483+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981265808,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14666952704,\"uptime\":1801009.19,\"totalMem\":16484151296,\"loadavg\":[0.03,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9953140,\"nice\":3740,\"sys\":1452140,\"idle\":1787511330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11008490,\"nice\":2130,\"sys\":1540800,\"idle\":1786365740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11044810,\"nice\":4210,\"sys\":1511270,\"idle\":1786409740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1741981265808,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:42:06.992526+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741981266992,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:42:06.992530+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981326992,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14665801728,\"uptime\":1801070.37,\"totalMem\":16484151296,\"loadavg\":[0.01,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981446992,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14665756672,\"uptime\":1801190.37,\"totalMem\":16484151296,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9953690,\"nice\":3740,\"sys\":1452250,\"idle\":1787691750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11009060,\"nice\":2130,\"sys\":1540940,\"idle\":1786546160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11045480,\"nice\":4210,\"sys\":1511380,\"idle\":1786589950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1741981446992,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:45:01.765222+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981501765,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":50.028675,\"method\":\"GET\",\"path\":\"/api/v1/incidents?pageSize=2\",\"statusCode\":200}}"} 2025-03-14T19:45:01.765898+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741981501765,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1340,"method":"GET","url":"/api/v1/incidents?pageSize=2","query":{"pageSize":"2"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":16636},"res":{"statusCode":200,"headers":"***"},"responseTime":50,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T19:45:05.808496+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981505808,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14669819904,\"uptime\":1801249.19,\"totalMem\":16484151296,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981547541,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":17.911863,\"method\":\"GET\",\"path\":\"/api/v1/pagerDuty/services?name=STRI\",\"statusCode\":200}}"} 2025-03-14T19:45:47.542696+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741981547542,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1342,"method":"GET","url":"/api/v1/pagerDuty/services?name=STRI","query":{"name":"STRI"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":20056},"res":{"statusCode":200,"headers":"***"},"responseTime":18,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T19:45:51.205451+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981551205,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T19:45:51.205696+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741981547541,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:45:51.205698+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741981551205,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-rest-audit'"} 2025-03-14T19:45:51.205743+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981551205,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:45:51.195Z\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"0f023ae1-609f-4bf2-af0b-55990767c2ee\",\"serviceId\":\"PE4JSXF\",\"serviceName\":\"GUS: STRIDE Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \",\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"requestId\":\"pwyks-0yrgr5-4qw65g-c210d-1741981550844\",\"client\":\"icc-ui\"}"} 2025-03-14T19:45:51.205743+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981551205,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T19:45:51.205780+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981551205,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T19:45:51.205993+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981551205,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-page-request event received"} 2025-03-14T19:45:51.206081+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981551205,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-page-request schema, filtered out"} 2025-03-14T19:46:06.996539+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741981551643,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:46:06.996543+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741981566996,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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2025-03-14T19:57:47.268731+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741982267268,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1356,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":39698},"res":{"statusCode":200,"headers":"***"},"responseTime":23,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T19:57:47.275396+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741982267268,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T19:57:47.275397+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741982267275,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer 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(src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T20:05:35.707058+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741982735706,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId d9675aca-94e2-4634-b037-3245f2882d3f - []"} 2025-03-14T20:05:35.708128+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741982735707,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T20:05:35.709173+00:00 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{"level":30,"time":1741984087000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:28:40.530196+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984120530,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":15.095123999999998,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WEC3NP90Q\",\"statusCode\":200}}"} 2025-03-14T20:28:40.530788+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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{\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":21.09526,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WAWQHBGBS\",\"statusCode\":200}}"} 2025-03-14T20:28:40.533986+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120533,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1386,"method":"GET","url":"/api/v1/users/slack/WAWQHBGBS","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60490},"res":{"statusCode":200,"headers":"***"},"responseTime":21,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:28:40.553542+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120533,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:28:40.553543+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984120553,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.0213539999999997,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WMCC000R2\",\"statusCode\":200}}"} 2025-03-14T20:28:40.553992+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120553,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1388,"method":"GET","url":"/api/v1/users/slack/WMCC000R2","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60490},"res":{"statusCode":200,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:28:40.561206+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120553,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:28:40.561207+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984120561,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"error_count\",\"data\":{\"time\":7.021883,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/U02Q288NF7W\",\"statusCode\":404}}"} 2025-03-14T20:28:40.561595+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120561,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1389,"method":"GET","url":"/api/v1/users/slack/U02Q288NF7W","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60500},"res":{"statusCode":200,"headers":"***"},"responseTime":7,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:28:40.562034+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120561,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:28:40.562035+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984120561,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":6.347479,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WM1CN2N66\",\"statusCode\":200}}"} 2025-03-14T20:28:40.562436+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120562,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1390,"method":"GET","url":"/api/v1/users/slack/WM1CN2N66","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60490},"res":{"statusCode":200,"headers":"***"},"responseTime":6,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:28:40.575756+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120562,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:28:40.575756+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984120575,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":6.670192,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/U066K6TJKGT\",\"statusCode\":200}}"} 2025-03-14T20:28:40.576207+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120575,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1392,"method":"GET","url":"/api/v1/users/slack/U066K6TJKGT","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60490},"res":{"statusCode":200,"headers":"***"},"responseTime":6,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:28:40.581401+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120575,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:28:40.581402+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984120581,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":21.817080999999998,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/U02SS9DC7H9\",\"statusCode\":200}}"} 2025-03-14T20:28:40.581815+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120581,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1391,"method":"GET","url":"/api/v1/users/slack/U02SS9DC7H9","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60504},"res":{"statusCode":200,"headers":"***"},"responseTime":22,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:28:40.681854+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120581,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:28:40.681855+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984120681,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.7334349999999996,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WASDKM831\",\"statusCode\":200}}"} 2025-03-14T20:28:40.682269+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984120682,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1393,"method":"GET","url":"/api/v1/users/slack/WASDKM831","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60490},"res":{"statusCode":200,"headers":"***"},"responseTime":4,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:31:09.447349+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984267000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:31:09.447355+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984269447,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T20:31:37.993452+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984293891,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:31:37.993455+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984297993,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":35.868561,\"method\":\"GET\",\"path\":\"/api/v1/incidents?impactStartDate=2025-03-13T20%3A31%3A30.401781140Z&pageSize=100\",\"statusCode\":200}}"} 2025-03-14T20:31:37.994541+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984297994,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1397,"method":"GET","url":"/api/v1/incidents?impactStartDate=2025-03-13T20%3A31%3A30.401781140Z&pageSize=100","query":{"impactStartDate":"2025-03-13T20:31:30.401781140Z","pageSize":"100"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":28226},"res":{"statusCode":200,"headers":"***"},"responseTime":37,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:31:50.801899+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984310801,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"} 2025-03-14T20:31:50.803005+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984308263,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:31:50.803006+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741984310802,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-rest-audit'"} 2025-03-14T20:31:50.803090+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984310803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:31:49.878Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 13:42 UTC on March 14 the alert for \\\"stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\" went off an resolved 13:56 UTC. The AAG team began initial triage and started to see a trend that this alert had spikes around the same time on March 13 and March 12. The team wanted to tracked down if any trend was going to continue over the weekend and ingaged The GIR team to open an incident at 17:50 UTC. The team paged out to the Stride team the provided a Query that tracked the same spike in the alert latency and Upstream AWS latency. \\nAt 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:50:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.enterprise.slack.com/archives/C08HU8B6BV0\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T13:42:00.000Z\",\"impactEndTime\":\"2025-03-14T13:56:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"Capacity\",\"rootCause\":\"AWS\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000kHaUIAU\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"The STRIDE team provided Argus expressions to the AAG operators to confirm if the issue experienced by the STRIDE service correlated with AWS latency, as this was a frequent occurrence that contributed to this alert being fired. AAG operators confirmed on the call that the spike in f-zero High Durations coincided with AWS latency.\",\"customerExperience\":\"N/A flapping alert flowing from upstream AWS latency.\",\"immediateResolution\":\"Self Resolved - The Alert cleared and the team was able to correlate the alert and a high Spike in Upstream latency from AWS.\",\"aarQuestions\":\"Can the service owners update and attach a run book for this alert? Should the team look into readjusting the sensitivity of this alert if it keeps seeing the spikes in latency from AWS? Can the AAG team open up a work item with AWS to confirm that it is an upstream issue from AWS.\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"STRIDE\",\"closedBy\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"createdBy\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"modifiedBy\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T20:31:45.897Z\",\"modifiedAt\":\"2025-03-14T20:31:45.897Z\",\"id\":\"f94905a8-897d-4918-b9cc-e02c11c63ba0\"},\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:57:12.349Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/JAAAAFLL55PO\"}}"} 2025-03-14T20:31:50.803101+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741984310803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"} 2025-03-14T20:31:50.803140+00:00 49573026-e813-4049-90c3-86218ed32b06 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CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9978660,\"nice\":3740,\"sys\":1455510,\"idle\":1791498180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11031000,\"nice\":2130,\"sys\":1544210,\"idle\":1790356660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11068010,\"nice\":4210,\"sys\":1514830,\"idle\":1790399050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11346830,\"nice\":3250,\"sys\":1541480,\"idle\":1789540600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11847470,\"nice\":2590,\"sys\":1519410,\"idle\":1789755960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11442270,\"nice\":3170,\"sys\":1534600,\"idle\":1789811570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11227650,\"nice\":3950,\"sys\":1527280,\"idle\":1790243840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11039150,\"nice\":3360,\"sys\":1519430,\"idle\":1790330630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5993,\"sum\":59630}}}"} 2025-03-14T20:48:05.812553+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985285812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:49:05.812488+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985345812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14685147136,\"uptime\":1805089.19,\"totalMem\":16484151296,\"loadavg\":[0.06,0.13,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9979200,\"nice\":3740,\"sys\":1455580,\"idle\":1791557630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11031230,\"nice\":2130,\"sys\":1544290,\"idle\":1790416180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11068260,\"nice\":4210,\"sys\":1514880,\"idle\":1790458650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11347120,\"nice\":3250,\"sys\":1541510,\"idle\":1789600120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11847710,\"nice\":2590,\"sys\":1519440,\"idle\":1789815610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11442950,\"nice\":3170,\"sys\":1534670,\"idle\":1789870950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11228020,\"nice\":3950,\"sys\":1527340,\"idle\":1790303340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11039590,\"nice\":3360,\"sys\":1519520,\"idle\":1790390080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6002,\"sum\":59628}}}"} 2025-03-14T20:49:05.812548+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985345812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:02.227445+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985347000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:02.227450+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985402227,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":22.773357,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T20:50:02.228046+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985402227,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1421,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60256},"res":{"statusCode":200,"headers":"***"},"responseTime":23,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:50:22.604735+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985422604,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:22.604983+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985407000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:22.604984+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985422604,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-rest-audit'"} 2025-03-14T20:50:22.604994+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985422604,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:22.439Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U066V549B7E\"],\"channels\":[\"CAFK7KRS5\"],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"17a1ac3b-c8fa-fc9f-09e1-5bb513a8e5fc\",\"client\":\"icc-slack-app\"}"} 2025-03-14T20:50:22.605015+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985422604,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"} 2025-03-14T20:50:22.605073+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985422605,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"} 2025-03-14T20:50:22.605308+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985422605,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-incident-created-without-slack-channel event received"} 2025-03-14T20:50:22.605875+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985422605,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-incident-created-without-slack-channel schema, filtered out"} 2025-03-14T20:50:23.046988+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985422605,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:23.046991+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423046,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T20:50:23.047234+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423046,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:23.049564+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423049,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:23.049742+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423049,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:23.051369+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423051,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:23.258913+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423258,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:23.259101+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423258,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:23.261457+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423260,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:23.263327+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423263,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:23.264802+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423264,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:23.270667+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985423270,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":286.034545,\"method\":\"GET\",\"path\":\"/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}"} 2025-03-14T20:50:23.271843+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985423271,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1422,"method":"GET","url":"/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":13962},"res":{"statusCode":200,"headers":"***"},"responseTime":286,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T20:50:24.777573+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985424777,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:24.777633+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985424649,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:24.777633+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985424777,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-rest-audit'"} 2025-03-14T20:50:24.777671+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985424777,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:24.728Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741985422,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741985422788,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"} 2025-03-14T20:50:24.777677+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985424777,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"} 2025-03-14T20:50:24.777707+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985424777,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"} 2025-03-14T20:50:24.777891+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985424777,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-slack-channel-created event received"} 2025-03-14T20:50:24.777978+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985424777,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-slack-channel-created schema, filtered out"} 2025-03-14T20:50:25.489242+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985425489,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:25.489352+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985424777,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:25.489354+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985425489,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-generated' for consumer group='icc-rest-audit'"} 2025-03-14T20:50:25.489359+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985425489,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:25.474Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https://meet.google.com/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https://tel.meet/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\",\"isManaged\":true},\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"}}"} 2025-03-14T20:50:25.489374+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985425489,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"} 2025-03-14T20:50:25.489434+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985425489,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"} 2025-03-14T20:50:25.489590+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985425489,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-bridge-generated event received"} 2025-03-14T20:50:25.489667+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985425489,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-bridge-generated schema, filtered out"} 2025-03-14T20:50:29.345769+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429345,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:29.345886+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985427353,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:29.345886+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985429345,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-rest-audit'"} 2025-03-14T20:50:29.345888+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429345,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"} 2025-03-14T20:50:29.345891+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429345,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T20:50:29.345935+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429345,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T20:50:29.346205+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429345,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-gus-response event received"} 2025-03-14T20:50:29.347177+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985429345,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:29.347179+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429347,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user undefined"} 2025-03-14T20:50:29.372324+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429372,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:29.374368+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429373,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:29.374554+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429374,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:29.375784+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429375,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:29.468109+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429467,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:29.468291+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429468,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:29.469528+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429469,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:29.470793+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429470,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:29.472201+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429471,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:29.597297+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429597,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:29.597356+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429372,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T20:50:29.597360+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985429597,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-rest-audit'"} 2025-03-14T20:50:29.597364+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429597,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:29.548Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"createdAt\":\"2025-03-14T20:50:24.415Z\",\"modifiedAt\":\"2025-03-14T20:50:29.346Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"}}"} 2025-03-14T20:50:29.597365+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429597,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"} 2025-03-14T20:50:29.597396+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429597,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"} 2025-03-14T20:50:29.597573+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429597,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-slack-channel-renamed event received"} 2025-03-14T20:50:29.597655+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985429597,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-slack-channel-renamed schema, filtered out"} 2025-03-14T20:50:41.201867+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441201,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:41.201937+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985436379,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:41.201937+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985441201,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-rest-audit'"} 2025-03-14T20:50:41.201941+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441201,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:41.152Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T20:50:41.152Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}"} 2025-03-14T20:50:41.201960+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441201,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T20:50:41.202009+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441201,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T20:50:41.202243+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441202,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-gus-response event received"} 2025-03-14T20:50:41.202719+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985441202,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:50:41.202720+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441202,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user undefined"} 2025-03-14T20:50:41.239648+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441239,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:41.241342+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441241,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:41.241517+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441241,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:41.242863+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441242,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:41.337117+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441336,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:41.337271+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441337,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:41.338397+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441338,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:41.339405+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441339,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:41.340378+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441340,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T20:50:42.701986+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985442701,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T20:50:42.702035+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985441239,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T20:50:42.702035+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985442701,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-rest-audit'"} 2025-03-14T20:50:42.702095+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985442702,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:42.229Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T20:50:42.229Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}"} 2025-03-14T20:50:42.702097+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985442702,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric 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2025-03-14T20:58:07.000507+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741985880588,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T20:58:07.000512+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741985887000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14696349696,\"uptime\":1805630.38,\"totalMem\":16484151296,\"loadavg\":[0.02,0.03,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9981750,\"nice\":3740,\"sys\":1456000,\"idle\":1792095170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1741986001285,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:00:07.000525+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986007000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14695944192,\"uptime\":1805750.38,\"totalMem\":16484151296,\"loadavg\":[0.21,0.09,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9982230,\"nice\":3740,\"sys\":1456100,\"idle\":1792214430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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app[web.2] {"level":20,"time":1741986110785,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":14.528594,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":304}}"} 2025-03-14T21:01:50.786443+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986110786,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1432,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":44730},"res":{"statusCode":304,"headers":"***"},"responseTime":15,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T21:02:07.000601+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986111504,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:02:07.000604+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986127000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14695723008,\"uptime\":1805870.38,\"totalMem\":16484151296,\"loadavg\":[0.1,0.09,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9982740,\"nice\":3740,\"sys\":1456190,\"idle\":1792333460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2.90GHz\",\"speed\":0,\"times\":{\"user\":11232040,\"nice\":3950,\"sys\":1528230,\"idle\":1791258450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11045570,\"nice\":3360,\"sys\":1520370,\"idle\":1791343320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":8172,\"sum\":58816}}}"} 2025-03-14T21:08:24.584792+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986487000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:08:24.584796+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986504584,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":13.852834,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T21:08:24.585348+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986504585,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1455,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":28372},"res":{"statusCode":200,"headers":"***"},"responseTime":14,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T21:09:05.812507+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986545812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14694543360,\"uptime\":1806289.19,\"totalMem\":16484151296,\"loadavg\":[0,0.04,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9985310,\"nice\":3740,\"sys\":1456510,\"idle\":1792749160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11036480,\"nice\":2130,\"sys\":1545420,\"idle\":1791608600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11074340,\"nice\":4210,\"sys\":1515630,\"idle\":1791650860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11353140,\"nice\":3250,\"sys\":1542310,\"idle\":1790791900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-14T21:09:59.680169+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986589912,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:09:59.680173+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986599680,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":2.504562,\"method\":\"GET\",\"path\":\"/api/v1/configVars?keys=categories,rootCauses,servicesImpacted\",\"statusCode\":200}}"} 2025-03-14T21:09:59.680751+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986599680,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1458,"method":"GET","url":"/api/v1/configVars?keys=categories,rootCauses,servicesImpacted","query":{"keys":"categories,rootCauses,servicesImpacted"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":25124},"res":{"statusCode":200,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T21:09:59.812846+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986599680,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:09:59.812847+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986599812,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":10.848704999999999,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T21:09:59.813301+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986599813,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1459,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":25124},"res":{"statusCode":200,"headers":"***"},"responseTime":11,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T21:09:59.819967+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986599812,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:09:59.819968+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986599819,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":5.107309,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T21:09:59.820419+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986599820,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1460,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":25124},"res":{"statusCode":200,"headers":"***"},"responseTime":5,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T21:09:59.850328+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986599819,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:09:59.850328+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986599850,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":28.205914,\"method\":\"GET\",\"path\":\"/api/v1/productTags/search?name=infra\",\"statusCode\":200}}"} 2025-03-14T21:09:59.850834+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986599850,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1461,"method":"GET","url":"/api/v1/productTags/search?name=infra","query":{"name":"infra"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":25124},"res":{"statusCode":200,"headers":"***"},"responseTime":28,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T21:10:29.518553+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986629221,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:10:29.518555+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986629518,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: e6a34303-ce77-4541-b86d-01d124c389ec"} 2025-03-14T21:10:29.518834+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986629518,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-rule-engine'"} 2025-03-14T21:10:29.518842+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986629518,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:10:29.377Z\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"name\":\"Yiyuan Xing\",\"email\":\"yxing@salesforce.com\"},\"incident\":{\"id\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"slackChannel\":{\"id\":\"C08HSER3XJR\",\"name\":\"icc-73031797\"},\"subject\":\"Multiple servcies missing Argus metric in us-west-2\",\"description\":\"Support case in TOC channel - https://salesforce-internal.slack.com/archives/CPCCX31PW/p1741930445824479\",\"detectedTime\":\"2025-03-14T19:32:47.423Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T19:32:47.423Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"modifiedAt\":\"2025-03-14T19:32:47.423Z\",\"createdBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"modifiedBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"id\":\"2535f041-0687-43c3-a044-9f55d7800422\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"scrumTeamId\":\"a00EE000008qhmNYAQ\",\"team\":\"CP CE-CloudInfra-TOC\",\"caseNumber\":\"73031797\",\"caseRecordId\":\"500EE00001TtvFnYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/y8waAtEnK6Lz\",\"engagedAt\":\"2025-03-14T21:10:28.889Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:32:54.793Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"modifiedAt\":\"2025-03-14T19:32:47.423Z\",\"createdBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan 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Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"externalGusId\":null}]}},\"requestId\":\"9cceba12-980f-4944-d79e-5b1c8c3fea72\",\"client\":\"icc-slack-app\"}"} 2025-03-14T21:10:29.518843+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986629518,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T21:10:29.518858+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986629518,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T21:10:29.519104+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986629518,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-incident-updated event received"} 2025-03-14T21:10:29.519726+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986629519,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentEventProcessor.processEvent (src/kafka/processor/shared/incidentEventProcessor.ts:26:12)","msg":" Handle process event icc-incident-updated in IncidentEventProcessor for payload : {\"createdAt\":\"2025-03-14T21:10:29.377Z\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"name\":\"Yiyuan Xing\",\"email\":\"yxing@salesforce.com\"},\"incident\":{\"id\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"slackChannel\":{\"id\":\"C08HSER3XJR\",\"name\":\"icc-73031797\"},\"subject\":\"Multiple servcies missing Argus metric in us-west-2\",\"description\":\"Support case in TOC channel - https://salesforce-internal.slack.com/archives/CPCCX31PW/p1741930445824479\",\"detectedTime\":\"2025-03-14T19:32:47.423Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T19:32:47.423Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"modifiedAt\":\"2025-03-14T19:32:47.423Z\",\"createdBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"modifiedBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"id\":\"2535f041-0687-43c3-a044-9f55d7800422\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"scrumTeamId\":\"a00EE000008qhmNYAQ\",\"team\":\"CP CE-CloudInfra-TOC\",\"caseNumber\":\"73031797\",\"caseRecordId\":\"500EE00001TtvFnYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/y8waAtEnK6Lz\",\"engagedAt\":\"2025-03-14T21:10:28.889Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:32:54.793Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"modifiedAt\":\"2025-03-14T19:32:47.423Z\",\"createdBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"modifiedBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"id\":\"2535f041-0687-43c3-a044-9f55d7800422\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"externalGusId\":null}]}},\"requestId\":\"9cceba12-980f-4944-d79e-5b1c8c3fea72\",\"client\":\"icc-slack-app\"}"} 2025-03-14T21:11:05.812501+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986665812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14696370176,\"uptime\":1806409.19,\"totalMem\":16484151296,\"loadavg\":[0.07,0.04,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9985830,\"nice\":3740,\"sys\":1456620,\"idle\":1792868350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11037090,\"nice\":2130,\"sys\":1545520,\"idle\":1791727710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11074890,\"nice\":4210,\"sys\":1515720,\"idle\":1791770060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11353800,\"nice\":3250,\"sys\":1542430,\"idle\":1790910870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11852920,\"nice\":2590,\"sys\":1520430,\"idle\":1791128270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11449190,\"nice\":3170,\"sys\":1535910,\"idle\":1791181990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11233700,\"nice\":3950,\"sys\":1528440,\"idle\":1791615150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11047870,\"nice\":3360,\"sys\":1520640,\"idle\":1791699250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5992,\"sum\":59634}}}"} 2025-03-14T21:11:05.812562+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986665812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:11:35.660381+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986676741,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:11:35.660383+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986695660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: e6a34303-ce77-4541-b86d-01d124c389ec"} 2025-03-14T21:11:35.660701+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986695660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-rule-engine'"} 2025-03-14T21:11:35.660709+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986695660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:11:35.649Z\",\"user\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"incident\":{\"id\":\"e6a34303-ce77-4541-b86d-01d124c389ec\",\"slackChannel\":{\"id\":\"C08HSER3XJR\",\"name\":\"icc-73031797\"},\"subject\":\"Multiple servcies missing Argus metric in us-west-2\",\"description\":\"Support case in TOC channel - https://salesforce-internal.slack.com/archives/CPCCX31PW/p1741930445824479\",\"detectedTime\":\"2025-03-14T19:32:47.423Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T19:32:47.423Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"scrumTeamId\":\"a00EE000008qhmNYAQ\",\"team\":\"CP CE-CloudInfra-TOC\",\"caseNumber\":\"73031797\",\"caseRecordId\":\"500EE00001TtvFnYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/y8waAtEnK6Lz\",\"engagedAt\":\"2025-03-14T21:10:28.889Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T21:10:35.162Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T19:32:47.423Z\",\"modifiedAt\":\"2025-03-14T21:11:35.446Z\",\"createdBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"modifiedBy\":{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},\"id\":\"2535f041-0687-43c3-a044-9f55d7800422\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"e950d541-6f6e-4fdb-aa18-5490ad7d0dcf\",\"email\":\"hbuttar@salesforce.com\",\"active\":true,\"name\":\"Harsimran Buttar\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HwX2YAK\",\"slackUserId\":\"U022PV6HCDP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-14T23:54:03.641Z\",\"modifiedAt\":\"2022-09-14T23:54:03.641Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommander\":[{\"id\":\"88cf8690-1029-45b9-9fd0-cb1eadcb3fd9\",\"email\":\"yxing@salesforce.com\",\"active\":true,\"name\":\"Yiyuan Xing\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001Icr3YAC\",\"slackUserId\":\"U02GZQQDFST\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-07-28T00:07:06.309Z\",\"modifiedAt\":\"2023-07-28T00:07:06.309Z\"},{\"id\":\"e950d541-6f6e-4fdb-aa18-5490ad7d0dcf\",\"email\":\"hbuttar@salesforce.com\",\"active\":true,\"name\":\"Harsimran Buttar\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HwX2YAK\",\"slackUserId\":\"U022PV6HCDP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-14T23:54:03.641Z\",\"modifiedAt\":\"2022-09-14T23:54:03.641Z\"}]},\"requestId\":\"91b81d84-9552-093d-aa69-cbfa03d0ed39\",\"client\":\"icc-slack-app\"}"} 2025-03-14T21:11:35.660711+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986695660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"} 2025-03-14T21:11:35.660734+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986695660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"} 2025-03-14T21:11:35.661045+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986695660,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-roles-updated event received"} 2025-03-14T21:11:35.661174+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986695661,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:30:18)","msg":"Impossible to route icc-roles-updated schema, filtered out"} 2025-03-14T21:12:07.000502+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741986720667,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:12:07.000519+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741986727000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14697349120,\"uptime\":1806470.38,\"totalMem\":16484151296,\"loadavg\":[0.02,0.03,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9985950,\"nice\":3740,\"sys\":1456690,\"idle\":1792929190,\"irq\":0}},{\"model\":\"Intel(R) 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2025-03-14T21:20:07.000519+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741987207000,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14692577280,\"uptime\":1806950.38,\"totalMem\":16484151296,\"loadavg\":[0.23,0.07,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9988290,\"nice\":3740,\"sys\":1457050,\"idle\":1793405990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11039850,\"nice\":2130,\"sys\":1545950,\"idle\":1792265690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11076940,\"nice\":4210,\"sys\":1516330,\"idle\":1792307980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1741987445812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:25:05.812488+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741987505812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14695665664,\"uptime\":1807249.19,\"totalMem\":16484151296,\"loadavg\":[0.04,0.07,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9990320,\"nice\":3740,\"sys\":1457330,\"idle\":1793702200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-14T21:45:17.106169+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741988717105,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95"} 2025-03-14T21:45:17.108116+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741988717107,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - 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2025-03-14T21:52:05.812487+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989125812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14701522944,\"uptime\":1808869.19,\"totalMem\":16484151296,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":9998190,\"nice\":3740,\"sys\":1458580,\"idle\":1795311500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11049580,\"nice\":2130,\"sys\":1547440,\"idle\":1794171260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11086610,\"nice\":4210,\"sys\":1517880,\"idle\":1794214110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11365540,\"nice\":3250,\"sys\":1544370,\"idle\":1793354880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11864450,\"nice\":2590,\"sys\":1522480,\"idle\":1793572600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11463320,\"nice\":3170,\"sys\":1537910,\"idle\":1793622450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11247260,\"nice\":3950,\"sys\":1530440,\"idle\":1794057840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11061090,\"nice\":3360,\"sys\":1522720,\"idle\":1794141030,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5991,\"sum\":59635}}}"} 2025-03-14T21:52:05.812558+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989125812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:53:46.830023+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989226513,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:53:46.830025+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989226829,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.3839729999999997,\"method\":\"GET\",\"path\":\"/api/v1/users/terry.he@salesforce.com\",\"statusCode\":304}}"} 2025-03-14T21:53:46.830497+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989226830,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1497,"method":"GET","url":"/api/v1/users/terry.he@salesforce.com","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":42492},"res":{"statusCode":304,"headers":"***"},"responseTime":3,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T21:53:58.693401+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989238693,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-14T21:53:58.693464+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989238553,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:53:58.693465+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989238693,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-rest-audit'"} 2025-03-14T21:53:58.693470+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989238693,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:53:58.644Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"id\":\"C08HYLPF5HS\",\"name\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741989236,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741989236794,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"} 2025-03-14T21:53:58.693486+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989238693,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"} 2025-03-14T21:53:58.693510+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989238693,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"} 2025-03-14T21:53:58.693678+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989238693,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-slack-channel-created event received"} 2025-03-14T21:53:58.693783+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989238693,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-slack-channel-created schema, filtered out"} 2025-03-14T21:54:02.930082+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242929,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-14T21:54:02.930179+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989241197,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:54:02.930185+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989242930,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-rest-audit'"} 2025-03-14T21:54:02.930185+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242930,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"} 2025-03-14T21:54:02.930189+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242930,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T21:54:02.930221+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242930,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-14T21:54:02.930465+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242930,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-gus-response event received"} 2025-03-14T21:54:02.931062+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989242930,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:54:02.931063+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242931,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user undefined"} 2025-03-14T21:54:02.957377+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242956,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-14T21:54:02.959156+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242958,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId b9e8b642-7618-4548-927f-8ebc31271097 - []"} 2025-03-14T21:54:02.959332+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242959,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-14T21:54:02.960506+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989242960,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId b9e8b642-7618-4548-927f-8ebc31271097 - []"} 2025-03-14T21:54:03.055681+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989243055,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-14T21:54:03.055811+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989243055,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-14T21:54:03.057016+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989243056,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId b9e8b642-7618-4548-927f-8ebc31271097 - []"} 2025-03-14T21:54:03.058372+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989243057,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-14T21:54:03.059352+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989243059,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId b9e8b642-7618-4548-927f-8ebc31271097 - []"} 2025-03-14T21:54:06.897695+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989243205,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:54:06.897699+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989246897,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":10.177449,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T21:54:06.898240+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989246897,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1499,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":13676},"res":{"statusCode":200,"headers":"***"},"responseTime":10,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T21:54:06.903333+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741989246897,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T21:54:06.903335+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741989246903,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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{"level":30,"time":1741991165812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:26:20.944881+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741991167008,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:26:20.944889+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741991180944,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":488.183413,\"method\":\"GET\",\"path\":\"/api/v1/scrumTeams/membership/005B0000005ccSDIAY\",\"statusCode\":304}}"} 2025-03-14T22:26:20.946337+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741991180945,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1575,"method":"GET","url":"/api/v1/scrumTeams/membership/005B0000005ccSDIAY","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":36930},"res":{"statusCode":304,"headers":"***"},"responseTime":488,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T22:33:07.008545+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741991527008,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:33:07.008550+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741991587008,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14692290560,\"uptime\":1811330.39,\"totalMem\":16484151296,\"loadavg\":[0.16,0.11,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10011220,\"nice\":3740,\"sys\":1460470,\"idle\":1797755840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11062700,\"nice\":2130,\"sys\":1549400,\"idle\":1796615400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11100380,\"nice\":4210,\"sys\":1519620,\"idle\":1796657880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11379650,\"nice\":3250,\"sys\":1546280,\"idle\":1795797470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11876110,\"nice\":2590,\"sys\":1524290,\"idle\":1796018560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11477130,\"nice\":3170,\"sys\":1540100,\"idle\":1796064570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11260340,\"nice\":3950,\"sys\":1532590,\"idle\":1796500660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11075520,\"nice\":3360,\"sys\":1524880,\"idle\":1796582720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":13581,\"sum\":58637}}}"} 2025-03-14T22:34:11.492183+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741991651492,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T22:34:11.493057+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741991651493,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-14T22:34:49.089225+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741991647012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:34:49.089230+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741991689089,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":17.087118,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":304}}"} 2025-03-14T22:34:49.089736+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741991689089,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1783,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":65476},"res":{"statusCode":304,"headers":"***"},"responseTime":17,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T22:35:05.812499+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741991705812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14702206976,\"uptime\":1811449.19,\"totalMem\":16484151296,\"loadavg\":[0.07,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10012000,\"nice\":3740,\"sys\":1460550,\"idle\":1797873750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11063050,\"nice\":2130,\"sys\":1549530,\"idle\":1796733530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11100770,\"nice\":4210,\"sys\":1519710,\"idle\":1796775940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11380270,\"nice\":3250,\"sys\":1546340,\"idle\":1795915490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-14T22:35:07.012519+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741991698535,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-14T22:35:07.012525+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741991707012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14701948928,\"uptime\":1811450.39,\"totalMem\":16484151296,\"loadavg\":[0.07,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10012010,\"nice\":3740,\"sys\":1460550,\"idle\":1797874940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2.90GHz\",\"speed\":0,\"times\":{\"user\":11261450,\"nice\":3950,\"sys\":1532790,\"idle\":1796738010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11076770,\"nice\":3360,\"sys\":1525070,\"idle\":1796819760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5988,\"sum\":59634}}}"} 2025-03-14T22:37:05.812527+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741991825812,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:42:07.012503+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992067012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:42:07.012510+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992127012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14668374016,\"uptime\":1811870.39,\"totalMem\":16484151296,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10013630,\"nice\":3740,\"sys\":1460810,\"idle\":1798292430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11065240,\"nice\":2130,\"sys\":1549820,\"idle\":1797151960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11102520,\"nice\":4210,\"sys\":1520040,\"idle\":1797194650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11382500,\"nice\":3250,\"sys\":1546710,\"idle\":1796333450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11878640,\"nice\":2590,\"sys\":1524710,\"idle\":1796555120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11480180,\"nice\":3170,\"sys\":1540420,\"idle\":1796600590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11262730,\"nice\":3950,\"sys\":1533030,\"idle\":1797037180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11078220,\"nice\":3360,\"sys\":1525320,\"idle\":1797118900,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":7253,\"sum\":58842}}}"} 2025-03-14T22:44:13.547148+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992253547,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T22:44:13.548031+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992253547,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-14T22:44:36.445030+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992276058,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:44:36.445032+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276444,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:44:36.445351+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276445,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T22:44:36.446600+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276446,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T22:44:36.446608+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276444,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemIds - [\"a7JEE00000NYJr02AH\"]"} 2025-03-14T22:44:36.446610+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276446,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemsInfo - [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T22:44:36.446915+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276446,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T22:29:23.798Z\",\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T22:44:36.447212+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992276446,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T22:44:36.447375+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992276447,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000NYJr02AH..."} 2025-03-14T22:44:36.447527+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276447,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T22:44:36.447680+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276447,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null}]..."} 2025-03-14T22:44:36.448389+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276448,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000NYJr02AH: null"} 2025-03-14T22:44:36.448544+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992276448,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]..."} 2025-03-14T22:44:36.449006+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276448,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for 599ff244-7d51-40ea-bdc8-b30be613c623: null"} 2025-03-14T22:44:36.450238+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276450,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:44:36.451719+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276451,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T22:44:36.451851+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276451,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:44:36.452788+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276452,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T22:44:36.556214+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:44:36.556344+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276556,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:44:36.557388+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276557,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T22:44:36.558387+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276558,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:44:36.559297+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276559,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T22:44:36.562999+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276450,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T22:44:36.562999+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992276562,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":143.019428,\"method\":\"GET\",\"path\":\"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":304}}"} 2025-03-14T22:44:36.563448+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992276563,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1801,"method":"GET","url":"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":33692},"res":{"statusCode":304,"headers":"***"},"responseTime":143,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T22:45:05.816480+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992305816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14670462976,\"uptime\":1812049.2,\"totalMem\":16484151296,\"loadavg\":[0.04,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10014530,\"nice\":3740,\"sys\":1460920,\"idle\":1798470120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11066560,\"nice\":2130,\"sys\":1549920,\"idle\":1797329520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11103200,\"nice\":4210,\"sys\":1520160,\"idle\":1797372520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11383560,\"nice\":3250,\"sys\":1546860,\"idle\":1796510740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11879350,\"nice\":2590,\"sys\":1524910,\"idle\":1796732830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11480810,\"nice\":3170,\"sys\":1540520,\"idle\":1796778370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11263490,\"nice\":3950,\"sys\":1533110,\"idle\":1797214920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11078970,\"nice\":3360,\"sys\":1525480,\"idle\":1797296540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6008,\"sum\":59628}}}"} 2025-03-14T22:45:05.816544+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992305816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:45:11.235893+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311235,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:45:11.236058+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311235,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:45:11.237177+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311236,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T22:45:11.238236+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311238,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:45:11.239236+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311239,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T22:45:11.252218+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311251,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-page-request for payload : {\"createdAt\":\"2025-03-14T22:45:11.251Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"ok\":true,\"id\":\"fab9b215-fcd7-487e-b6a5-e1a0d3f96921\",\"serviceId\":\"P25VK5X\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https://meet.google.com/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \",\"incidentSubject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\"},\"requestId\":\"7100711c-7a23-44d9-1387-e6a0368ef3a2\",\"client\":\"icc-slack-app\"}"} 2025-03-14T22:45:11.252218+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311118,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T22:45:11.252219+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-page-request - undefined"} 2025-03-14T22:45:11.252239+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T22:45:11.252268+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T22:45:11.252383+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:45:11.252385+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to topic 'incident': {\"createdAt\":\"2025-03-14T22:45:11.251Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"ok\":true,\"id\":\"fab9b215-fcd7-487e-b6a5-e1a0d3f96921\",\"serviceId\":\"P25VK5X\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https://meet.google.com/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \",\"incidentSubject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\"},\"requestId\":\"7100711c-7a23-44d9-1387-e6a0368ef3a2\",\"client\":\"icc-slack-app\"}"} 2025-03-14T22:45:11.252419+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to Kafka topic 'incident'"} 2025-03-14T22:45:11.252419+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-page-request - undefined"} 2025-03-14T22:45:11.252421+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.08664999902248383\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T22:45:11.252451+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.08664999902248383\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T22:45:11.252644+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T22:45:11.253841+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311252,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:45:11.253842+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311253,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":182.81771999999998,\"method\":\"POST\",\"path\":\"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/pages\",\"statusCode\":202}}"} 2025-03-14T22:45:11.254256+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311254,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1814,"method":"POST","url":"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8/pages","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":22520},"res":{"statusCode":202,"headers":"***"},"responseTime":183,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T22:45:11.264056+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311263,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:45:11.264263+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311253,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:45:11.264264+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311264,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-rest-audit'"} 2025-03-14T22:45:11.264291+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311264,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:45:11.251Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"ok\":true,\"id\":\"fab9b215-fcd7-487e-b6a5-e1a0d3f96921\",\"serviceId\":\"P25VK5X\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https://meet.google.com/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \",\"incidentSubject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\"},\"requestId\":\"7100711c-7a23-44d9-1387-e6a0368ef3a2\",\"client\":\"icc-slack-app\"}"} 2025-03-14T22:45:11.264291+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311264,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T22:45:11.264326+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311264,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"} 2025-03-14T22:45:11.264492+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311264,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-page-request event received"} 2025-03-14T22:45:11.264565+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311264,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-page-request schema, filtered out"} 2025-03-14T22:45:11.435178+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311264,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:45:11.435179+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311435,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:45:11.435529+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311435,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T22:45:11.436634+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311436,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T22:45:11.436664+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311435,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemIds - [\"a7JEE00000NYJr02AH\"]"} 2025-03-14T22:45:11.436664+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311436,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemsInfo - [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T22:45:11.436797+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311436,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T22:29:23.798Z\",\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T22:45:11.436912+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311436,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T22:45:11.437013+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311436,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000NYJr02AH..."} 2025-03-14T22:45:11.437114+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311436,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T22:45:11.437220+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311437,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null}]..."} 2025-03-14T22:45:11.437715+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311437,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000NYJr02AH: null"} 2025-03-14T22:45:11.437844+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992311437,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]..."} 2025-03-14T22:45:11.438283+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311438,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for 599ff244-7d51-40ea-bdc8-b30be613c623: null"} 2025-03-14T22:45:11.440055+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311439,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:45:11.442010+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311441,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T22:45:11.442117+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311441,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T22:45:11.443054+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992311442,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T22:46:05.816477+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992365816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14689017856,\"uptime\":1812109.2,\"totalMem\":16484151296,\"loadavg\":[0.06,0.05,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10014900,\"nice\":3740,\"sys\":1460990,\"idle\":1798529600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11067010,\"nice\":2130,\"sys\":1549950,\"idle\":1797389090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11103660,\"nice\":4210,\"sys\":1520210,\"idle\":1797432110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11383810,\"nice\":3250,\"sys\":1546890,\"idle\":1796570230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11879730,\"nice\":2590,\"sys\":1524990,\"idle\":1796792300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11481120,\"nice\":3170,\"sys\":1540560,\"idle\":1796837910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11263910,\"nice\":3950,\"sys\":1533160,\"idle\":1797274350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11079320,\"nice\":3360,\"sys\":1525520,\"idle\":1797356100,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5997,\"sum\":59633}}}"} 2025-03-14T22:46:05.816534+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992365816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:47:04.351117+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":50,"time":1741992424350,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","err":{"type":"HttpError","message":"There is no report found for incident 900b1ae0-84fd-4e82-b18f-258f8a0291ab with sequence number latest","stack":"HttpError: There is no report found for incident 900b1ae0-84fd-4e82-b18f-258f8a0291ab with sequence number latest\n at InternalCommsConsolidatedService.findReportBySequence (/app/src/service/comms/internalCommsConsolidated.service.ts:113:13)\n at processTicksAndRejections (node:internal/process/task_queues:95:5)\n at InternalCommsConsolidatedService.getCommsBySequence (/app/src/service/comms/internalCommsConsolidated.service.ts:88:20)\n at getCommBySequence (/app/src/controller/comms.controller.ts:38:20)","status":204,"name":"HttpError"},"caller":"src/middlewares/error.middleware.ts:12:14","msg":"StatusCode : 204, Message : There is no report found for incident 900b1ae0-84fd-4e82-b18f-258f8a0291ab with sequence number latest"} 2025-03-14T22:47:04.351390+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992424165,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:47:04.351393+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992424351,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":10.507689,\"method\":\"GET\",\"path\":\"/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest\",\"statusCode\":204}}"} 2025-03-14T22:47:04.351859+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992424351,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1823,"method":"GET","url":"/api/v1/incidents/900b1ae0-84fd-4e82-b18f-258f8a0291ab/comms/latest","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":20536},"res":{"statusCode":204,"headers":"***"},"responseTime":10,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T22:48:05.816478+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992485816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14689693696,\"uptime\":1812229.2,\"totalMem\":16484151296,\"loadavg\":[0.04,0.05,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2.90GHz\",\"speed\":0,\"times\":{\"user\":11264550,\"nice\":3950,\"sys\":1533290,\"idle\":1797393540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11079810,\"nice\":3360,\"sys\":1525610,\"idle\":1797475310,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5992,\"sum\":59636}}}"} 2025-03-14T22:48:05.816555+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992485816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:50:02.189655+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992594039,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:50:02.189658+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992602189,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":20.965946,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T22:50:02.190219+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992602189,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1825,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":59948},"res":{"statusCode":200,"headers":"***"},"responseTime":21,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T22:51:07.012512+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741992607012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T22:51:07.012517+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992667012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14696083456,\"uptime\":1812410.39,\"totalMem\":16484151296,\"loadavg\":[0.03,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10016290,\"nice\":3740,\"sys\":1461200,\"idle\":1798828790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2.90GHz\",\"speed\":0,\"times\":{\"user\":11080430,\"nice\":3360,\"sys\":1525730,\"idle\":1797655560,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":8230,\"sum\":58839}}}"} 2025-03-14T22:53:05.816505+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992785816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14695952384,\"uptime\":1812529.2,\"totalMem\":16484151296,\"loadavg\":[0.06,0.06,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10016980,\"nice\":3740,\"sys\":1461240,\"idle\":1798946900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14695952384,\"uptime\":1812530.39,\"totalMem\":16484151296,\"loadavg\":[0.06,0.06,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10016980,\"nice\":3740,\"sys\":1461240,\"idle\":1798948090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11069000,\"nice\":2130,\"sys\":1550290,\"idle\":1797807750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11105800,\"nice\":4210,\"sys\":1520520,\"idle\":1797850530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11386230,\"nice\":3250,\"sys\":1547210,\"idle\":1796988160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-14T22:54:07.012513+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992847012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14700220416,\"uptime\":1812590.39,\"totalMem\":16484151296,\"loadavg\":[0.06,0.06,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10017300,\"nice\":3740,\"sys\":1461280,\"idle\":1799007790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11069520,\"nice\":2130,\"sys\":1550330,\"idle\":1797867260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11106180,\"nice\":4210,\"sys\":1520580,\"idle\":1797910100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1741992903224,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-14T22:55:07.016536+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741992907016,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14701256704,\"uptime\":1812650.39,\"totalMem\":16484151296,\"loadavg\":[0.05,0.06,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10017790,\"nice\":3740,\"sys\":1461320,\"idle\":1799067410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11069900,\"nice\":2130,\"sys\":1550370,\"idle\":1797926830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-14T22:58:20.488601+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993100488,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T22:58:20.488777+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993100488,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId 13dc682c-7922-45ef-a32c-698d7df872fd"} 2025-03-14T22:58:20.490265+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993100490,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId 13dc682c-7922-45ef-a32c-698d7df872fd - []"} 2025-03-14T22:58:20.490393+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993100490,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 13dc682c-7922-45ef-a32c-698d7df872fd"} 2025-03-14T22:58:20.491371+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993100491,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 13dc682c-7922-45ef-a32c-698d7df872fd - []"} 2025-03-14T22:58:20.594992+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993100594,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993100597,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId 13dc682c-7922-45ef-a32c-698d7df872fd"} 2025-03-14T22:58:20.598476+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993100598,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId 13dc682c-7922-45ef-a32c-698d7df872fd - []"} 2025-03-14T22:58:20.602436+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993100602,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing 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2025-03-14T23:03:05.816478+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741993385816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14694801408,\"uptime\":1813129.2,\"totalMem\":16484151296,\"loadavg\":[0.04,0.05,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10020140,\"nice\":3740,\"sys\":1461670,\"idle\":1799543320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11072360,\"nice\":2130,\"sys\":1550700,\"idle\":1798402280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11109400,\"nice\":4210,\"sys\":1521020,\"idle\":1798444660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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2.90GHz\",\"speed\":0,\"times\":{\"user\":11396430,\"nice\":3250,\"sys\":1548550,\"idle\":1798715030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11891710,\"nice\":2590,\"sys\":1526390,\"idle\":1798938330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11491110,\"nice\":3170,\"sys\":1542470,\"idle\":1798984970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11275590,\"nice\":3950,\"sys\":1534970,\"idle\":1799420070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11088390,\"nice\":3360,\"sys\":1527350,\"idle\":1799504450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":8218,\"sum\":58895}}}"} 2025-03-14T23:23:05.816478+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994585816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14695563264,\"uptime\":1814329.2,\"totalMem\":16484151296,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10024460,\"nice\":3740,\"sys\":1462560,\"idle\":1800736590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11078660,\"nice\":2130,\"sys\":1551630,\"idle\":1799594310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11115650,\"nice\":4210,\"sys\":1521930,\"idle\":1799635690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11396760,\"nice\":3250,\"sys\":1548580,\"idle\":1798773420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11892110,\"nice\":2590,\"sys\":1526450,\"idle\":1798996590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11491290,\"nice\":3170,\"sys\":1542520,\"idle\":1799043500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11276100,\"nice\":3950,\"sys\":1535030,\"idle\":1799478400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11088520,\"nice\":3360,\"sys\":1527400,\"idle\":1799563000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5990,\"sum\":59631}}}"} 2025-03-14T23:23:05.816545+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994585816,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:32.789724+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612789,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"SlackService.setChannelTopic (src/service/slack/slack.service.ts:39:16)","msg":"set slack channel C08HDBF5E3Z topic: :icc-sev3: Sev3 | Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell | https://meet.google.com/oms-esob-eoa"} 2025-03-14T23:23:32.791859+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612449,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:32.791860+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612791,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:32.792175+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612791,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T23:23:32.793138+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612792,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T23:23:32.793152+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612791,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemIds - [\"a7JEE00000NYJr02AH\"]"} 2025-03-14T23:23:32.793153+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612793,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemsInfo - [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T23:23:32.793313+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612793,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T22:29:23.798Z\",\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:23:32.793450+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612793,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:23:32.793563+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612793,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000NYJr02AH..."} 2025-03-14T23:23:32.793686+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612793,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T23:23:32.793806+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612793,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null}]..."} 2025-03-14T23:23:32.794376+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612794,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000NYJr02AH: null"} 2025-03-14T23:23:32.794538+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612794,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]..."} 2025-03-14T23:23:32.794985+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612794,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for 599ff244-7d51-40ea-bdc8-b30be613c623: null"} 2025-03-14T23:23:32.796588+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612796,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:32.796588+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612796,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemIds - [\"a7JEE00000NYJr02AH\"]"} 2025-03-14T23:23:32.796885+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612796,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T23:23:32.797820+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612797,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T23:23:32.797823+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612797,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemsInfo - [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T23:23:32.797997+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612797,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T22:29:23.798Z\",\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:23:32.798132+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612797,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:23:32.798247+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612798,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000NYJr02AH..."} 2025-03-14T23:23:32.798369+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612798,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T23:23:32.798495+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612798,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null}]..."} 2025-03-14T23:23:32.798960+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612798,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000NYJr02AH: null"} 2025-03-14T23:23:32.799111+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612798,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]..."} 2025-03-14T23:23:32.799601+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612799,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for 599ff244-7d51-40ea-bdc8-b30be613c623: null"} 2025-03-14T23:23:32.799802+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612799,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentService.buildIncidentToCIResponseMap (src/service/incident/incident.service.ts:1679:12)","msg":"buildIncidentToCIResponseMap for [{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]"} 2025-03-14T23:23:32.799981+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612799,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentService.buildIncidentToCIRequestMap (src/service/incident/incident.service.ts:1691:12)","msg":"buildIncidentToCIRequestMap for [{\"locked\":true,\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"sfid\":\"aCqEE000000C0XJ0A0\"}]"} 2025-03-14T23:23:32.807244+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612806,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Saving IncidentToCIs for incident b7ef96fc-4995-4d2b-b152-2783270aada8, []"} 2025-03-14T23:23:32.807245+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612807,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Updating IncidentToCIs for incident b7ef96fc-4995-4d2b-b152-2783270aada8, [{\"locked\":true,\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"sfid\":\"aCqEE000000C0XJ0A0\",\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\"}]"} 2025-03-14T23:23:32.809071+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612808,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentService.releasePRALocksForIncident (src/service/incident/incident.service.ts:1553:12)","msg":"PRA Incident To CIs released for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:32.809297+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612807,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Deleting IncidentToCIs for incident with Id: b7ef96fc-4995-4d2b-b152-2783270aada8, with Ids: []"} 2025-03-14T23:23:32.809299+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612809,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"buildAuditEntry for user {\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"}"} 2025-03-14T23:23:32.828865+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612828,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:32.828865+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612828,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemIds - [\"a7JEE00000NYJr02AH\"]"} 2025-03-14T23:23:32.829160+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612828,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T23:23:32.830036+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612829,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T23:23:32.830037+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612830,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemsInfo - [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T23:23:32.830210+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612830,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T23:23:32.323Z\",\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:23:32.830338+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612830,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:23:32.830452+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612830,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000NYJr02AH..."} 2025-03-14T23:23:32.830575+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612830,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T23:23:32.830692+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612830,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null}]..."} 2025-03-14T23:23:32.831239+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612831,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000NYJr02AH: null"} 2025-03-14T23:23:32.831381+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612831,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:25.336Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]..."} 2025-03-14T23:23:32.831830+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612831,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for 599ff244-7d51-40ea-bdc8-b30be613c623: null"} 2025-03-14T23:23:32.833042+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612832,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:32.834497+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612834,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:23:32.834634+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612834,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:32.835571+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612835,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:23:32.937798+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612937,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:32.937922+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612937,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:32.938965+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612938,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:23:32.939977+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612939,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:32.940908+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612940,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:23:32.951446+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994612951,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"src/service/incident/incident.service.ts:1441:16","msg":"updateIncidentToCIs creating locks for incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:23:32.951592+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612951,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.updateLocksStatus (src/repository/ctcLock/ctcLock.repository.ts:28:12)","msg":"Updating locks for incident b7ef96fc-4995-4d2b-b152-2783270aada8, []"} 2025-03-14T23:23:33.017248+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"src/service/incident/incident.service.ts:1455:16","msg":"updateIncidentToCIs produced b7ef96fc-4995-4d2b-b152-2783270aada8 - [{\"locked\":true,\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"sfid\":\"aCqEE000000C0XJ0A0\",\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\"}]"} 2025-03-14T23:23:33.017570+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-incident-to-cis-request for payload : {\"createdAt\":\"2025-03-14T23:23:33.017Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TuDhMYAV\",\"sfid\":\"aCqEE000000C0XJ0A0\"}],\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:23:33.017571+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994612832,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T23:23:33.017572+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-incident-to-cis-request - undefined"} 2025-03-14T23:23:33.017584+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-to-cis-request\"}}"} 2025-03-14T23:23:33.017617+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-to-cis-request\"}}"} 2025-03-14T23:23:33.017748+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:33.017750+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to topic 'incident': {\"createdAt\":\"2025-03-14T23:23:33.017Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TuDhMYAV\",\"sfid\":\"aCqEE000000C0XJ0A0\"}],\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:23:33.017780+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to Kafka topic 'incident'"} 2025-03-14T23:23:33.017781+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-incident-to-cis-request - undefined"} 2025-03-14T23:23:33.017799+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.08198800683021545\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-to-cis-request\"}}"} 2025-03-14T23:23:33.017827+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.08198800683021545\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-to-cis-request\"}}"} 2025-03-14T23:23:33.018085+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T23:23:33.018327+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentService.produceIncidentToCIUpsertEvent (src/service/incident/incident.service.ts:1731:14)","msg":"produceIncidentToCIUpsertEvent b7ef96fc-4995-4d2b-b152-2783270aada8 - reporting {\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}"} 2025-03-14T23:23:33.018383+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613017,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:33.018383+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"produceReportGenericData for b7ef96fc-4995-4d2b-b152-2783270aada8 in Incident to CI Updated "} 2025-03-14T23:23:33.018399+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-generic-data - undefined"} 2025-03-14T23:23:33.018399+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-generic-data\"}}"} 2025-03-14T23:23:33.018432+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-generic-data\"}}"} 2025-03-14T23:23:33.018508+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:33.018512+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to topic 'incident': {\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"timestamp\":\"2025-03-14T23:23:33.018Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"} 2025-03-14T23:23:33.018543+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to Kafka topic 'incident'"} 2025-03-14T23:23:33.018543+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-generic-data - undefined"} 2025-03-14T23:23:33.018544+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.06711599230766296\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-generic-data\"}}"} 2025-03-14T23:23:33.018565+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.06711599230766296\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-generic-data\"}}"} 2025-03-14T23:23:33.018848+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produceEvent (src/kafka/producer/IccRestKafkaProducer.ts:34:16)","msg":" Handle produce event icc-incident-updated for payload : {\"createdAt\":\"2025-03-14T23:23:32.809Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita 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Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T22:24:08.000Z\",\"2025-03-14T22:24:00.000Z\"],\"severity\":[\"Sev2\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T22:29:09.518Z\",\"2025-03-14T21:57:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T22:24:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]}},\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:23:33.018848+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:33.018848+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-incident-updated - undefined"} 2025-03-14T23:23:33.018851+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T23:23:33.018869+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T23:23:33.018985+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:33.018997+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to topic 'incident': {\"createdAt\":\"2025-03-14T23:23:32.809Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T22:24:08.000Z\",\"2025-03-14T22:24:00.000Z\"],\"severity\":[\"Sev2\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T22:29:09.518Z\",\"2025-03-14T21:57:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T22:24:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]}},\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:23:33.019006+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to Kafka topic 'incident'"} 2025-03-14T23:23:33.019006+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613018,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-incident-updated - undefined"} 2025-03-14T23:23:33.019026+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613019,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10433299839496613\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T23:23:33.019049+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613019,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10433299839496613\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T23:23:33.019238+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613019,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IccRestKafkaProducer.produce (src/kafka/producer/IccRestKafkaProducer.ts:20:14)","msg":"kafka message was successfully produced for JSON: true"} 2025-03-14T23:23:33.019969+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613019,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:33.019969+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613019,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":707.3088849999999,\"method\":\"PATCH\",\"path\":\"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8\",\"statusCode\":200}}"} 2025-03-14T23:23:33.020506+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1868,"method":"PATCH","url":"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":56656},"res":{"statusCode":200,"headers":"***"},"responseTime":707,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:23:33.029263+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613029,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:33.029425+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613019,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:33.029425+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613029,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='icc-rest-audit'"} 2025-03-14T23:23:33.029460+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613029,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:33.017Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TuDhMYAV\",\"sfid\":\"aCqEE000000C0XJ0A0\"}],\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:23:33.029462+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613029,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"} 2025-03-14T23:23:33.029499+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613029,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"} 2025-03-14T23:23:33.029683+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613029,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-incident-to-cis-request event received"} 2025-03-14T23:23:33.029802+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613029,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-incident-to-cis-request schema, filtered out"} 2025-03-14T23:23:33.029940+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613029,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:33.030227+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613029,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:33.030227+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994613030,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-rest-audit'"} 2025-03-14T23:23:33.030291+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613030,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:32.809Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T22:24:08.000Z\",\"2025-03-14T22:24:00.000Z\"],\"severity\":[\"Sev2\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T22:29:09.518Z\",\"2025-03-14T21:57:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T22:24:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]}},\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:23:33.030291+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613030,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T23:23:33.030325+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613030,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"} 2025-03-14T23:23:33.030500+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613030,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-incident-updated event received"} 2025-03-14T23:23:33.030612+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994613030,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-incident-updated schema, filtered out"} 2025-03-14T23:23:56.971673+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636971,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:56.971863+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994618060,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T23:23:56.971864+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994636971,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-rest-audit'"} 2025-03-14T23:23:56.971898+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636971,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.961Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:23:56.971917+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636971,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T23:23:56.971962+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636971,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T23:23:56.972177+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636972,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-usd-resource-deleted event received"} 2025-03-14T23:23:56.972284+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636972,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-usd-resource-deleted schema, filtered out"} 2025-03-14T23:23:56.989221+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636989,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:56.989871+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994636972,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:56.989872+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994636989,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-rest-audit'"} 2025-03-14T23:23:56.989896+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636989,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.981Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":[],\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:23:56.989898+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636989,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T23:23:56.989941+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636989,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T23:23:56.990135+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636989,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-usd-resource-created event received"} 2025-03-14T23:23:56.990244+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994636990,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-usd-resource-created schema, filtered out"} 2025-03-14T23:23:57.041597+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637041,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:57.041646+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994636989,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:23:57.041646+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994637041,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-rest-audit'"} 2025-03-14T23:23:57.041651+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637041,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.989Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"} 2025-03-14T23:23:57.041679+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637041,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T23:23:57.041706+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637041,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T23:23:57.041874+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637041,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-usd-resource-response event received"} 2025-03-14T23:23:57.054197+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637053,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceEventProcessor.processEvent (src/kafka/processor/iccRest/usdResourceEventProcessor.ts:22:12)","msg":"[UsdResourceEventProcessor] Handle process event icc-usd-resource-response for payload {\"createdAt\":\"2025-03-14T23:23:56.989Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"} 2025-03-14T23:23:57.054364+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637054,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AsyncHandler.handleUsdResourcePatched (src/service/async/asyncHandler.ts:369:16)","msg":"[asyncHandler.handleUsdResourcePatched] update for b7ef96fc-4995-4d2b-b152-2783270aada8 - {\"createdAt\":\"2025-03-14T23:23:56.989Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"} 2025-03-14T23:23:57.054533+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637054,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:23:57.058543+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637058,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:23:57.058672+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994637058,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AsyncHandler.handleUsdResourcePatched (src/service/async/asyncHandler.ts:391:16)","msg":"[asyncHandler.handleUsdResourcePatched] matching response USD resources to existing entries: []"} 2025-03-14T23:23:57.058802+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":40,"time":1741994637058,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AsyncHandler.handleUsdResourcePatched (src/service/async/asyncHandler.ts:437:18)","msg":"[asyncHandler.handleUsdResourcePatched] nothing to patch for b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:00.444934+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994640444,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"SlackService.getChannelNameById (src/service/slack/slack.service.ts:66:14)","msg":"[SlackService.getChannelNameById] Cache hit for Slack Channel: CDQ3U66E5"} 2025-03-14T23:24:00.492852+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":50,"time":1741994640492,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"GusUserService.getGusUserByEmail (src/service/user/gusUser.service.ts:60:14)","msg":"Unable to retrieve user gsm@salesforce.com from GUS"} 2025-03-14T23:24:00.594202+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994640593,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Proxy.searchSlackUserByEmail (src/service/slack/slackapi.service.ts:90:14)","msg":"Error searching slack user with error: Error: An API error occurred: users_not_found"} 2025-03-14T23:24:00.594323+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994640594,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"TeamService.createUsersIfAbsent (src/service/team/team.service.ts:729:18)","msg":"Comms User gsm@salesforce.com is not present in GUS. This could be a valid case for a DL email address"} 2025-03-14T23:24:00.640582+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":50,"time":1741994640640,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"GusUserService.getGusUserByEmail (src/service/user/gusUser.service.ts:60:14)","msg":"Unable to retrieve user techcustomerescalation@salesforce.com from GUS"} 2025-03-14T23:24:05.820487+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994645820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14645354496,\"uptime\":1814389.2,\"totalMem\":16484151296,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10024830,\"nice\":3740,\"sys\":1462610,\"idle\":1800796080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11079220,\"nice\":2130,\"sys\":1551670,\"idle\":1799653850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11115970,\"nice\":4210,\"sys\":1521990,\"idle\":1799695240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11397340,\"nice\":3250,\"sys\":1548670,\"idle\":1798832680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11892500,\"nice\":2590,\"sys\":1526490,\"idle\":1799056070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11491490,\"nice\":3170,\"sys\":1542610,\"idle\":1799103090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11276570,\"nice\":3950,\"sys\":1535100,\"idle\":1799537820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11088750,\"nice\":3360,\"sys\":1527420,\"idle\":1799622700,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5997,\"sum\":59634}}}"} 2025-03-14T23:24:05.820560+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994645820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:24:57.385841+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994696985,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:24:57.385845+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697385,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.386408+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697386,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T23:24:57.388637+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697387,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T23:24:57.388641+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697385,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemIds - [\"a7JEE00000NYJr02AH\"]"} 2025-03-14T23:24:57.388643+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697388,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemsInfo - [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T23:24:57.388831+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697388,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T23:23:57.594Z\",\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":false,\"sfid\":\"aCqEE000000C0XJ0A0\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T23:23:59.346Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:24:57.388970+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697388,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":false,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T23:23:59.346Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:24:57.389095+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697388,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000NYJr02AH..."} 2025-03-14T23:24:57.389217+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697389,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T23:24:57.389358+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697389,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null}]..."} 2025-03-14T23:24:57.390008+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697389,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000NYJr02AH: null"} 2025-03-14T23:24:57.390150+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697390,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":false,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T23:23:59.346Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]..."} 2025-03-14T23:24:57.390599+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697390,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for 599ff244-7d51-40ea-bdc8-b30be613c623: null"} 2025-03-14T23:24:57.393061+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697392,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.395010+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697394,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:24:57.395202+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697395,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.396854+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697396,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:24:57.442746+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697392,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T23:24:57.442747+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697442,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.443112+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697442,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:17:12)","msg":"getConfigurationItemsPlain Searching query SELECT \"configurations\".\"sfid\" AS \"configurations_sfid\", \"configurations\".\"name\" AS \"configurations_name\", \"configurations\".\"goc__isactive__c\" AS \"configurations_goc__isactive__c\", \"configurations\".\"goc__path__c\" AS \"configurations_goc__path__c\", \"configurations\".\"goc__status__c\" AS \"configurations_goc__status__c\", \"configurations\".\"goc__root_node__c\" AS \"configurations_goc__root_node__c\", \"configurations\".\"goc__parent_configuration_item__c\" AS \"configurations_goc__parent_configuration_item__c\", \"configurations\".\"goc__configuration_item_type__c\" AS \"configurations_goc__configuration_item_type__c\", \"type\".\"sfid\" AS \"type_sfid\", \"type\".\"name\" AS \"type_name\", \"configurations\".\"goc__configuration_item_type__c\" FROM \"salesforce\".\"goc__configuration_item__c\" \"configurations\" LEFT JOIN \"salesforce\".\"goc__configuration_item_type__c\" \"type\" ON \"type\".\"sfid\"=\"configurations\".\"goc__configuration_item_type__c\" WHERE \"configurations\".\"goc__isactive__c\" = :isActive AND (\"configurations\".\"sfid\" IN(:...sfids))..."} 2025-03-14T23:24:57.445223+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697444,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getConfigurationItemsPlain (src/repository/herokuConnect/configurationItem.repository.ts:24:12)","msg":"getConfigurationItemsPlain Searching found [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]..."} 2025-03-14T23:24:57.445225+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697442,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemIds - [\"a7JEE00000NYJr02AH\"]"} 2025-03-14T23:24:57.445226+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697445,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"findByIncidentIdWithCIInformation for id b7ef96fc-4995-4d2b-b152-2783270aada8 configurationItemsInfo - [{\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}]"} 2025-03-14T23:24:57.445402+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697445,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:17:14)","msg":"convertIncidentToCis: {\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T23:23:57.594Z\",\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":false,\"sfid\":\"aCqEE000000C0XJ0A0\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T23:23:59.346Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:24:57.445557+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697445,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:27:14)","msg":"convertIncidentToCis before configurationItem: {\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":false,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T23:23:59.346Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}..."} 2025-03-14T23:24:57.445692+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697445,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:31:18)","msg":"convertIncidentToCis Hit for configurationItem: a7JEE00000NYJr02AH..."} 2025-03-14T23:24:57.445883+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697445,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:46:14)","msg":"convert: {\"sfid\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"isActive\":true,\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"status\":null,\"rootNode\":false,\"parentConfigurationItem\":\"a7JEE00000CsLTZ2A3\",\"configurationItemTypeId\":\"a7IAH000000000Y2AQ\",\"configurationItemType\":{\"sfid\":\"a7IAH000000000Y2AQ\",\"name\":\"Hyperforce Cell\"}}..."} 2025-03-14T23:24:57.446031+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697445,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.mapConfigurationItemsToResponseWithNochildren (src/service/herokuConnect/herokuConnect.service.transformer.ts:51:12)","msg":"Mapped: [{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null}]..."} 2025-03-14T23:24:57.446680+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697446,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for a7JEE00000NYJr02AH: null"} 2025-03-14T23:24:57.446848+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697446,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.convertIncidentToCis (src/service/incident/incident.service.transformer.ts:44:12)","msg":"convertIncidentToCis converted: [{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":false,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T23:23:59.346Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"inactive\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]..."} 2025-03-14T23:24:57.447426+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697447,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Function.getChildrenCountFromCache (src/service/herokuConnect/herokuConnect.service.transformer.ts:90:14)","msg":"getChildrenCountFromCache for 599ff244-7d51-40ea-bdc8-b30be613c623: null"} 2025-03-14T23:24:57.449070+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697448,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.451256+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697451,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:24:57.451402+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697451,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.452613+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697452,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:24:57.535399+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697535,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.535576+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697535,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.537532+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697537,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:24:57.539397+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697539,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.541011+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697540,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:24:57.548606+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697448,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T23:24:57.548607+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697548,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":211.004177,\"method\":\"GET\",\"path\":\"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}"} 2025-03-14T23:24:57.549743+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697549,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1871,"method":"GET","url":"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":28340},"res":{"statusCode":200,"headers":"***"},"responseTime":211,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:24:57.586644+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697586,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.586737+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697586,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.587926+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697587,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:24:57.588982+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697588,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.589962+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697589,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId b7ef96fc-4995-4d2b-b152-2783270aada8 - []"} 2025-03-14T23:24:57.594093+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697548,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:24:57.594095+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697594,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":201.950833,\"method\":\"GET\",\"path\":\"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":200}}"} 2025-03-14T23:24:57.595219+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697594,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1872,"method":"GET","url":"/api/v1/incidents/b7ef96fc-4995-4d2b-b152-2783270aada8?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":28350},"res":{"statusCode":200,"headers":"***"},"responseTime":202,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:24:57.610257+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697610,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:24:57.610447+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697594,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:24:57.610449+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994697610,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-rest-audit'"} 2025-03-14T23:24:57.610491+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697610,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:24:57.598Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"7b65956b-2cc6-47da-8b3e-419f5579f88d\",\"sequenceNumber\":2}}"} 2025-03-14T23:24:57.610491+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697610,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"} 2025-03-14T23:24:57.610550+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697610,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"} 2025-03-14T23:24:57.610707+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994697610,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-internal-comms-response event received"} 2025-03-14T23:25:11.126089+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":50,"time":1741994711125,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"TeamService.getScrumTeamsForUserId (src/service/team/team.service.ts:215:14)","msg":"No teams found for user 005EE00000PvKjZYAV as member and/or collaborator from salesforce and ICC"} 2025-03-14T23:25:11.126576+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994708111,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:25:11.126581+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994711126,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":479.485128,\"method\":\"GET\",\"path\":\"/api/v1/scrumTeams/membership/005EE00000PvKjZYAV\",\"statusCode\":304}}"} 2025-03-14T23:25:11.128246+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994711127,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1873,"method":"GET","url":"/api/v1/scrumTeams/membership/005EE00000PvKjZYAV","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":61654},"res":{"statusCode":304,"headers":"***"},"responseTime":480,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:26:07.012604+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994760512,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:26:07.012608+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994767012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14687694848,\"uptime\":1814510.39,\"totalMem\":16484151296,\"loadavg\":[0.13,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10025500,\"nice\":3740,\"sys\":1462680,\"idle\":1800916310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11079920,\"nice\":2130,\"sys\":1551770,\"idle\":1799774090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11116810,\"nice\":4210,\"sys\":1522070,\"idle\":1799815350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11398190,\"nice\":3250,\"sys\":1548760,\"idle\":1798952870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11893210,\"nice\":2590,\"sys\":1526600,\"idle\":1799176340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11491960,\"nice\":3170,\"sys\":1542730,\"idle\":1799223430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11277620,\"nice\":3950,\"sys\":1535240,\"idle\":1799657520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11089730,\"nice\":3360,\"sys\":1527520,\"idle\":1799742960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":142,\"num\":14263,\"sum\":58644}}}"} 2025-03-14T23:27:05.820470+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994825820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14688059392,\"uptime\":1814569.2,\"totalMem\":16484151296,\"loadavg\":[0.05,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10025700,\"nice\":3740,\"sys\":1462710,\"idle\":1800974870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11080200,\"nice\":2130,\"sys\":1551840,\"idle\":1799832460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11117090,\"nice\":4210,\"sys\":1522100,\"idle\":1799873710,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11398550,\"nice\":3250,\"sys\":1548810,\"idle\":1799011350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11893520,\"nice\":2590,\"sys\":1526650,\"idle\":1799234730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11492220,\"nice\":3170,\"sys\":1542820,\"idle\":1799281900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11277970,\"nice\":3950,\"sys\":1535290,\"idle\":1799715950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11089950,\"nice\":3360,\"sys\":1527570,\"idle\":1799801400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5991,\"sum\":59634}}}"} 2025-03-14T23:27:05.820572+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994825820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:27:07.012505+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994767012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:27:07.012510+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994827012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14687830016,\"uptime\":1814570.39,\"totalMem\":16484151296,\"loadavg\":[0.05,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10025710,\"nice\":3740,\"sys\":1462710,\"idle\":1800976060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11080210,\"nice\":2130,\"sys\":1551840,\"idle\":1799833640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11117090,\"nice\":4210,\"sys\":1522110,\"idle\":1799874890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11398550,\"nice\":3250,\"sys\":1548810,\"idle\":1799012530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11893540,\"nice\":2590,\"sys\":1526650,\"idle\":1799235900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11492230,\"nice\":3170,\"sys\":1542820,\"idle\":1799283070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11277970,\"nice\":3950,\"sys\":1535290,\"idle\":1799717140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11089950,\"nice\":3360,\"sys\":1527570,\"idle\":1799802590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":7211,\"sum\":58922}}}"} 2025-03-14T23:28:07.012504+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741994827012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:28:07.012510+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741994887012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14692835328,\"uptime\":1814630.39,\"totalMem\":16484151296,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10025860,\"nice\":3740,\"sys\":1462740,\"idle\":1801035760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11080380,\"nice\":2130,\"sys\":1551880,\"idle\":1799893300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11117510,\"nice\":4210,\"sys\":1522160,\"idle\":1799934550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11398790,\"nice\":3250,\"sys\":1548830,\"idle\":1799072140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11893790,\"nice\":2590,\"sys\":1526700,\"idle\":1799295470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11492400,\"nice\":3170,\"sys\":1542880,\"idle\":1799342690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11278280,\"nice\":3950,\"sys\":1535340,\"idle\":1799776730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11090260,\"nice\":3360,\"sys\":1527600,\"idle\":1799862250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":7277,\"sum\":58808}}}"} 2025-03-14T23:30:05.820486+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995005820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14694014976,\"uptime\":1814749.2,\"totalMem\":16484151296,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10026250,\"nice\":3740,\"sys\":1462820,\"idle\":1801153950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11081220,\"nice\":2130,\"sys\":1551960,\"idle\":1800011310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11118190,\"nice\":4210,\"sys\":1522250,\"idle\":1800052620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11399220,\"nice\":3250,\"sys\":1548920,\"idle\":1799190080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11894420,\"nice\":2590,\"sys\":1526790,\"idle\":1799413470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11492750,\"nice\":3170,\"sys\":1542980,\"idle\":1799460780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11278720,\"nice\":3950,\"sys\":1535410,\"idle\":1799894750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11090830,\"nice\":3360,\"sys\":1527680,\"idle\":1799980300,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6002,\"sum\":59633}}}"} 2025-03-14T23:30:05.820535+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995005820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:30:17.803342+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995017803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:30:17.803656+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995007012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:30:17.803659+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995017803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-rest-audit'"} 2025-03-14T23:30:17.803701+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995017803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:30:17.616Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000iuXxYAI\",\"detectedByServiceOwner\":false,\"prbNumber\":null,\"proximateCause\":\"Self-impacting due to long running jobs\",\"customerExperience\":\"Performance degradation\",\"immediateResolution\":\"This was a self-impacting issue that was self-resolving.\",\"aarQuestions\":\"1. How do we limit the alerts we receive do to a self-impacting issue like this?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"CAPE - APT\",\"closedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createdBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"modifiedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T23:30:17.588Z\",\"modifiedAt\":\"2025-03-14T23:30:17.588Z\",\"id\":\"f8ecc687-47bc-4e46-9a58-ebffb25f7c1e\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"requestId\":\"bf93181d-1bf2-1e41-171a-c7ff4ee74b7b\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:30:17.803702+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995017803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"} 2025-03-14T23:30:17.803746+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995017803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"} 2025-03-14T23:30:17.804431+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995017803,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-incident-closed event received"} 2025-03-14T23:30:17.804641+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995017804,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-incident-closed schema, filtered out"} 2025-03-14T23:30:22.303718+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995022303,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:30:22.303921+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995020107,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:30:22.303925+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995022303,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-rest-audit'"} 2025-03-14T23:30:22.303968+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995022303,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:30:21.982Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain: core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000iuXxYAI\",\"detectedByServiceOwner\":false,\"prbNumber\":null,\"proximateCause\":\"Self-impacting due to long running jobs\",\"customerExperience\":\"Performance degradation\",\"immediateResolution\":\"This was a self-impacting issue that was self-resolving.\",\"aarQuestions\":\"1. How do we limit the alerts we receive do to a self-impacting issue like this?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"CAPE - APT\",\"closedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createdBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"modifiedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T23:30:17.588Z\",\"modifiedAt\":\"2025-03-14T23:30:17.588Z\",\"id\":\"f8ecc687-47bc-4e46-9a58-ebffb25f7c1e\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/haP7AkVoE22k\"}}"} 2025-03-14T23:30:22.303970+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995022303,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"} 2025-03-14T23:30:22.304020+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995022303,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"} 2025-03-14T23:30:27.877908+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995027877,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"KafkaConsumer. (src/kafka/consumer/audit/auditConsumer.ts:26:14)","msg":"Audit consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"} 2025-03-14T23:30:27.877945+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995023219,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T23:30:27.877951+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995027877,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-rest-audit'"} 2025-03-14T23:30:27.877954+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995027877,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"}"} 2025-03-14T23:30:27.877954+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995027877,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-14T23:30:27.878006+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995027877,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-14T23:30:27.878211+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995027878,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:71:14)","msg":"IncidentAuditConsumer: icc-ctc-lock-response event received"} 2025-03-14T23:30:27.878300+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995027878,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"AuditEventHandler.handleEvent (src/kafka/consumer/audit/auditEventHandler.ts:79:18)","msg":"Impossible to route icc-ctc-lock-response schema, filtered out"} 2025-03-14T23:31:07.012515+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995027878,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:31:07.012520+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995067012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14690402304,\"uptime\":1814810.39,\"totalMem\":16484151296,\"loadavg\":[0.07,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10026360,\"nice\":3740,\"sys\":1462870,\"idle\":1801214820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11081450,\"nice\":2130,\"sys\":1552000,\"idle\":1800072100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11118460,\"nice\":4210,\"sys\":1522280,\"idle\":1800113320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11399540,\"nice\":3250,\"sys\":1548990,\"idle\":1799250810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11894770,\"nice\":2590,\"sys\":1526820,\"idle\":1799474230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11492980,\"nice\":3170,\"sys\":1543020,\"idle\":1799521560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11279060,\"nice\":3950,\"sys\":1535460,\"idle\":1799955560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11090960,\"nice\":3360,\"sys\":1527730,\"idle\":1800041180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":7339,\"sum\":58779}}}"} 2025-03-14T23:32:05.820474+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995125820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14690762752,\"uptime\":1814869.2,\"totalMem\":16484151296,\"loadavg\":[0.1,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10026500,\"nice\":3740,\"sys\":1462900,\"idle\":1801273370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11081940,\"nice\":2130,\"sys\":1552060,\"idle\":1800130450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11118700,\"nice\":4210,\"sys\":1522330,\"idle\":1800171720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11399800,\"nice\":3250,\"sys\":1549030,\"idle\":1799309150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11894930,\"nice\":2590,\"sys\":1526870,\"idle\":1799532700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11493190,\"nice\":3170,\"sys\":1543040,\"idle\":1799580060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11279460,\"nice\":3950,\"sys\":1535490,\"idle\":1800013990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995501232,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId 81b17238-6dd4-414e-bba3-cc7afa048f95 - []"} 2025-03-14T23:38:21.238815+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995501238,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":173.58215199999998,\"method\":\"GET\",\"path\":\"/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":304}}"} 2025-03-14T23:38:21.239349+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995501239,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1890,"method":"GET","url":"/api/v1/incidents/81b17238-6dd4-414e-bba3-cc7afa048f95?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":12402},"res":{"statusCode":304,"headers":"***"},"responseTime":174,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:41:37.417872+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995696567,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:41:37.417875+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995697417,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T23:41:37.418094+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995697417,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:10:12)","msg":"getProblem incidentId 961c41b8-4835-490d-9237-fb72e151e8f7"} 2025-03-14T23:41:37.419706+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995697419,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getProblems (src/repository/prbNumber/prbNumber.repository.ts:14:12)","msg":"getProblem incidentId 961c41b8-4835-490d-9237-fb72e151e8f7 - []"} 2025-03-14T23:41:37.419834+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995697419,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId 961c41b8-4835-490d-9237-fb72e151e8f7"} 2025-03-14T23:41:37.421009+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995697420,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId 961c41b8-4835-490d-9237-fb72e151e8f7 - []"} 2025-03-14T23:41:37.526504+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995697526,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId 961c41b8-4835-490d-9237-fb72e151e8f7"} 2025-03-14T23:41:37.526662+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995697526,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId 961c41b8-4835-490d-9237-fb72e151e8f7"} 2025-03-14T23:41:37.528055+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995697527,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995697535,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":171.93390499999998,\"method\":\"GET\",\"path\":\"/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby\",\"statusCode\":304}}"} 2025-03-14T23:41:37.535592+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995697535,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1898,"method":"GET","url":"/api/v1/incidents/961c41b8-4835-490d-9237-fb72e151e8f7?include=pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby","query":{"include":"pages,changecases,incidenttocis,metadata,timeline,scheduledactivities,swimlanes,comms,roles,usdresources,trust,problem,workitem,duplicatecasenumber,closedby"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":16656},"res":{"statusCode":304,"headers":"***"},"responseTime":172,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:42:07.012526+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995724275,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:42:07.012530+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995727012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14693072896,\"uptime\":1815470.39,\"totalMem\":16484151296,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10028780,\"nice\":3740,\"sys\":1463290,\"idle\":1801871360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11085140,\"nice\":2130,\"sys\":1552560,\"idle\":1800727380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11121800,\"nice\":4210,\"sys\":1522730,\"idle\":1800768480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11403150,\"nice\":3250,\"sys\":1549540,\"idle\":1799905810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11898600,\"nice\":2590,\"sys\":1527280,\"idle\":1800129370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11497050,\"nice\":3170,\"sys\":1543590,\"idle\":1800176390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11282690,\"nice\":3950,\"sys\":1535990,\"idle\":1800610580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11094240,\"nice\":3360,\"sys\":1528280,\"idle\":1800697070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":99,\"num\":8357,\"sum\":58708}}}"} 2025-03-14T23:42:26.526829+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995736026,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:42:26.526832+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995746526,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"} 2025-03-14T23:42:26.527034+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741995746526,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-rule-engine'"} 2025-03-14T23:42:26.527037+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995746526,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:42:26.100Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"sequenceNumber\":2}}"} 2025-03-14T23:42:26.527039+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741995746527,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric 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2025-03-14T23:48:05.820478+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996085820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14705426432,\"uptime\":1815829.2,\"totalMem\":16484151296,\"loadavg\":[0.03,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10030040,\"nice\":3740,\"sys\":1463560,\"idle\":1802228000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11086550,\"nice\":2130,\"sys\":1552810,\"idle\":1801083900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11123560,\"nice\":4210,\"sys\":1523010,\"idle\":1801124960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1741996085820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:49:26.498845+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996166498,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T23:49:26.499725+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996166499,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-14T23:50:01.905067+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996147012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:50:01.905071+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996201904,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":52.768501,\"method\":\"GET\",\"path\":\"/api/v1/incidents?pageSize=2\",\"statusCode\":200}}"} 2025-03-14T23:50:01.905833+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996201905,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1903,"method":"GET","url":"/api/v1/incidents?pageSize=2","query":{"pageSize":"2"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":18732},"res":{"statusCode":200,"headers":"***"},"responseTime":53,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:50:05.820478+00:00 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{"level":30,"time":1741996387012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:54:00.605473+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996440605,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.8168869999999999,\"method\":\"GET\",\"path\":\"/alive\",\"statusCode\":200}}"} 2025-03-14T23:54:00.606030+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996440605,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1906,"method":"GET","url":"/alive","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":33104},"res":{"statusCode":200,"headers":"***"},"responseTime":1,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:54:27.207932+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996467207,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-14T23:54:27.208817+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996467208,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-14T23:55:05.820482+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996505820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14687260672,\"uptime\":1816249.2,\"totalMem\":16484151296,\"loadavg\":[0.09,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10031920,\"nice\":3740,\"sys\":1463930,\"idle\":1802645290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11088500,\"nice\":2130,\"sys\":1553120,\"idle\":1801501250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11125720,\"nice\":4210,\"sys\":1523380,\"idle\":1801541980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11406660,\"nice\":3250,\"sys\":1550120,\"idle\":1800679600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11903030,\"nice\":2590,\"sys\":1527850,\"idle\":1800902860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11501150,\"nice\":3170,\"sys\":1544250,\"idle\":1800949490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11287680,\"nice\":3950,\"sys\":1536650,\"idle\":1801382530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11101270,\"nice\":3360,\"sys\":1528930,\"idle\":1801467850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5997,\"sum\":59635}}}"} 2025-03-14T23:55:05.820548+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996505820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:56:18.128092+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996567012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:56:18.128096+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578127,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-14T23:56:18.128369+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996578128,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-rule-engine'"} 2025-03-14T23:56:18.128371+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578128,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:56:18.116Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"\",\"detectedTime\":\"2025-03-10T22:51:43.137Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-10T22:51:43.137Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"modifiedAt\":\"2025-03-10T22:51:43.137Z\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"id\":\"78334205-219d-49f2-8734-af99d386188a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-10T22:53:43.500Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"183fc202-19e7-8066-578c-9220ce3a73c5\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:56:18.128380+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578128,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T23:56:18.128416+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578128,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"} 2025-03-14T23:56:18.128758+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578128,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-usd-resource-deleted event received"} 2025-03-14T23:56:18.128869+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578128,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:30:18)","msg":"Impossible to route icc-usd-resource-deleted schema, filtered out"} 2025-03-14T23:56:18.147841+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996578128,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:56:18.147841+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578147,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-14T23:56:18.148027+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996578147,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-rule-engine'"} 2025-03-14T23:56:18.148028+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578147,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:56:18.140Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"\",\"detectedTime\":\"2025-03-10T22:51:43.137Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-10T22:51:43.137Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"modifiedAt\":\"2025-03-10T22:51:43.137Z\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"id\":\"78334205-219d-49f2-8734-af99d386188a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-10T22:53:43.500Z\"},\"eventObj\":[],\"requestId\":\"183fc202-19e7-8066-578c-9220ce3a73c5\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:56:18.148029+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578148,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T23:56:18.148058+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578148,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"} 2025-03-14T23:56:18.148284+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578148,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-usd-resource-created event received"} 2025-03-14T23:56:18.148380+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578148,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:30:18)","msg":"Impossible to route icc-usd-resource-created schema, filtered out"} 2025-03-14T23:56:18.203442+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996578148,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:56:18.203442+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578203,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-14T23:56:18.203506+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996578203,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-rule-engine'"} 2025-03-14T23:56:18.203508+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578203,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:56:18.148Z\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"responses\":[]}"} 2025-03-14T23:56:18.203509+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578203,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T23:56:18.203541+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578203,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"} 2025-03-14T23:56:18.203737+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578203,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-usd-resource-response event received"} 2025-03-14T23:56:18.203859+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578203,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:30:18)","msg":"Impossible to route icc-usd-resource-response schema, filtered out"} 2025-03-14T23:56:18.329429+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996578203,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:56:18.329430+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-14T23:56:18.329593+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996578329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-resolved' for consumer group='icc-rule-engine'"} 2025-03-14T23:56:18.329595+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:56:18.172Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-10T22:53:43.500Z\"},\"changes\":{\"detectedTime\":[\"2025-03-10T22:51:43.137Z\",\"2025-03-10T22:51:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"originReference\":[\"\",\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"ServiceDegradation\"]},\"impactStartTime\":[\"2025-03-10T22:51:43.137Z\",\"2025-03-10T22:51:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-11T22:14:00.000Z\"],\"category\":[\"\",\"Infrastructure\"],\"rootCause\":[\"\",\"DNS\"]},\"requestId\":\"183fc202-19e7-8066-578c-9220ce3a73c5\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:56:18.329598+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T23:56:18.329645+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-resolved\"}}"} 2025-03-14T23:56:18.329833+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578329,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-incident-resolved event received"} 2025-03-14T23:56:18.339898+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578339,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"IncidentEventProcessor.processEvent (src/kafka/processor/shared/incidentEventProcessor.ts:26:12)","msg":" Handle process event icc-incident-resolved in IncidentEventProcessor for payload : {\"createdAt\":\"2025-03-14T23:56:18.172Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-10T22:53:43.500Z\"},\"changes\":{\"detectedTime\":[\"2025-03-10T22:51:43.137Z\",\"2025-03-10T22:51:00.000Z\"],\"status\":[\"InProgress\",\"Resolved\"],\"originReference\":[\"\",\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\"],\"impact\":{\"0\":[\"CurrentlyUnderInvestigation\",\"ServiceDegradation\"]},\"impactStartTime\":[\"2025-03-10T22:51:43.137Z\",\"2025-03-10T22:51:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-11T22:14:00.000Z\"],\"category\":[\"\",\"Infrastructure\"],\"rootCause\":[\"\",\"DNS\"]},\"requestId\":\"183fc202-19e7-8066-578c-9220ce3a73c5\",\"client\":\"icc-slack-app\"}"} 2025-03-14T23:56:18.373770+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996578373,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleService.setRules (src/service/rule/rule.service.ts:201:16)","msg":"[RULES] Matching action rules found for incident, ignoring actions: a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-14T23:57:13.053900+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996627012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:57:13.053908+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633053,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":3.546802,\"method\":\"GET\",\"path\":\"/api/v1/configVars?keys=categories,rootCauses,servicesImpacted\",\"statusCode\":200}}"} 2025-03-14T23:57:13.054453+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996633054,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1907,"method":"GET","url":"/api/v1/configVars?keys=categories,rootCauses,servicesImpacted","query":{"keys":"categories,rootCauses,servicesImpacted"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":13888},"res":{"statusCode":200,"headers":"***"},"responseTime":4,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:57:13.187975+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996633053,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:57:13.187977+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633187,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":23.392322999999998,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-14T23:57:13.188506+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996633188,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1908,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":13888},"res":{"statusCode":200,"headers":"***"},"responseTime":24,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:57:13.195228+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996633187,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:57:13.195232+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633195,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":4.759863999999999,\"method\":\"GET\",\"path\":\"/api/v1/users/me/preferences\",\"statusCode\":200}}"} 2025-03-14T23:57:13.195710+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996633195,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1909,"method":"GET","url":"/api/v1/users/me/preferences","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":13888},"res":{"statusCode":200,"headers":"***"},"responseTime":5,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:57:13.233466+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996633195,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-14T23:57:13.233467+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633233,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"convertChangeImplDBObjectintoResponse from [] to []"} 2025-03-14T23:57:13.246659+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633246,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:10:12)","msg":"getWorkItem incidentId a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-14T23:57:13.247905+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633247,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getWorkItems (src/repository/workItem/workItem.repository.ts:14:12)","msg":"getWorkItem incidentId a5aab472-b839-4738-8400-ac2daae38967 - []"} 2025-03-14T23:57:13.248112+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633247,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-14T23:57:13.249371+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633249,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId a5aab472-b839-4738-8400-ac2daae38967 - []"} 2025-03-14T23:57:13.253220+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633253,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-14T23:57:13.253359+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633253,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-14T23:57:13.254843+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633254,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId a5aab472-b839-4738-8400-ac2daae38967 - []"} 2025-03-14T23:57:13.256538+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996633256,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":58.826384999999995,\"method\":\"GET\",\"path\":\"/api/v1/incidents?slackChannelId=C08HE909JN5\",\"statusCode\":200}}"} 2025-03-14T23:57:13.256982+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996633256,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1910,"method":"GET","url":"/api/v1/incidents?slackChannelId=C08HE909JN5","query":{"slackChannelId":"C08HE909JN5"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":13888},"res":{"statusCode":200,"headers":"***"},"responseTime":59,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-14T23:59:05.820465+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741996745820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14612070400,\"uptime\":1816489.2,\"totalMem\":16484151296,\"loadavg\":[0.67,0.33,0.13],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1741996964764,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1917,"method":"GET","url":"/api/v1/incidents?impactStartDate=2025-03-14T00%3A02%3A41.268481513Z&pageSize=100","query":{"impactStartDate":"2025-03-14T00:02:41.268481513Z","pageSize":"100"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":21618},"res":{"statusCode":200,"headers":"***"},"responseTime":48,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T00:03:07.012536+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741996968862,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:03:07.012540+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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{"level":30,"time":1741997004800,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:03:26.915878+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997006915,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":49.356871999999996,\"method\":\"GET\",\"path\":\"/api/v1/incidents?impactStartDate=2025-03-14T00%3A03%3A23.630938023Z&pageSize=100\",\"statusCode\":200}}"} 2025-03-15T00:03:26.917059+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997006916,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1923,"method":"GET","url":"/api/v1/incidents?impactStartDate=2025-03-14T00%3A03%3A23.630938023Z&pageSize=100","query":{"impactStartDate":"2025-03-14T00:03:23.630938023Z","pageSize":"100"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60030},"res":{"statusCode":200,"headers":"***"},"responseTime":50,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T00:04:05.820482+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997045820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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2025-03-15T00:05:07.016501+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997047012,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:05:07.016505+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997107016,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14650654720,\"uptime\":1816850.39,\"totalMem\":16484151296,\"loadavg\":[0.86,0.41,0.19],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10046700,\"nice\":3770,\"sys\":1468800,\"idle\":1803226130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2.90GHz\",\"speed\":0,\"times\":{\"user\":11137920,\"nice\":3360,\"sys\":1534630,\"idle\":1802024690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":8059,\"sum\":58763}}}"} 2025-03-15T00:05:58.819177+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997153679,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:05:58.819181+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997158819,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"} 2025-03-15T00:05:58.819260+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997158819,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-rule-engine'"} 2025-03-15T00:05:58.819262+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997158819,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:05:58.768Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-15T00:05:58.768Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"} 2025-03-15T00:05:58.819263+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997158819,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-15T00:05:58.819305+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997158819,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"} 2025-03-15T00:05:58.819634+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997158819,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-gus-response event received"} 2025-03-15T00:05:58.819734+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997158819,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:30:18)","msg":"Impossible to route icc-gus-response schema, filtered out"} 2025-03-15T00:06:05.820479+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997165820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14604361728,\"uptime\":1816909.2,\"totalMem\":16484151296,\"loadavg\":[0.31,0.33,0.17],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10046940,\"nice\":3770,\"sys\":1468850,\"idle\":1803284470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11100240,\"nice\":2130,\"sys\":1557760,\"idle\":1802143880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11157210,\"nice\":4230,\"sys\":1529560,\"idle\":1802163250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11436870,\"nice\":3250,\"sys\":1554530,\"idle\":1801303190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11923470,\"nice\":2590,\"sys\":1532080,\"idle\":1801537850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11516030,\"nice\":3170,\"sys\":1549200,\"idle\":1801588860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11306600,\"nice\":3950,\"sys\":1542470,\"idle\":1802016490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11138190,\"nice\":3360,\"sys\":1534680,\"idle\":1802083030,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5996,\"sum\":59631}}}"} 2025-03-15T00:06:05.820539+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997165820,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:08:05.824481+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997285824,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14657843200,\"uptime\":1817029.2,\"totalMem\":16484151296,\"loadavg\":[0.11,0.26,0.17],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10047420,\"nice\":3770,\"sys\":1468970,\"idle\":1803403760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11100560,\"nice\":2130,\"sys\":1557860,\"idle\":1802263220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11157940,\"nice\":4230,\"sys\":1529610,\"idle\":1802282420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11437280,\"nice\":3250,\"sys\":1554590,\"idle\":1801422440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11924160,\"nice\":2590,\"sys\":1532170,\"idle\":1801656990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11516710,\"nice\":3170,\"sys\":1549270,\"idle\":1801707940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11307160,\"nice\":3950,\"sys\":1542550,\"idle\":1802135610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11138800,\"nice\":3360,\"sys\":1534770,\"idle\":1802202260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5990,\"sum\":59637}}}"} 2025-03-15T00:08:05.824538+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997285824,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:08:25.882263+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997303607,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:08:25.882267+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997305882,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":18.484575,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WF76KNZAQ\",\"statusCode\":200}}"} 2025-03-15T00:08:25.882919+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997305882,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1929,"method":"GET","url":"/api/v1/users/slack/WF76KNZAQ","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":57502},"res":{"statusCode":200,"headers":"***"},"responseTime":18,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T00:08:25.892547+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997305882,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:08:25.892547+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997305892,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":21.976423,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WN1EXAFSN\",\"statusCode\":200}}"} 2025-03-15T00:08:25.892999+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997305892,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1930,"method":"GET","url":"/api/v1/users/slack/WN1EXAFSN","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":57510},"res":{"statusCode":200,"headers":"***"},"responseTime":22,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T00:08:25.898148+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997305892,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:08:25.898148+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997305898,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":25.779546999999997,\"method\":\"GET\",\"path\":\"/api/v1/users/slack/WT9K36TAT\",\"statusCode\":200}}"} 2025-03-15T00:08:25.898588+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997305898,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1931,"method":"GET","url":"/api/v1/users/slack/WT9K36TAT","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":57526},"res":{"statusCode":200,"headers":"***"},"responseTime":26,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T00:08:27.452030+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997305898,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:08:27.452032+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997307451,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-15T00:08:27.453002+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997307452,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-rule-engine'"} 2025-03-15T00:08:27.453005+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997307452,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:08:27.443Z\",\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/G4ibAgkipxkh\"}}"} 2025-03-15T00:08:27.453030+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997307452,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"} 2025-03-15T00:08:27.453065+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997307453,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"} 2025-03-15T00:08:39.035017+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997315067,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:08:39.035021+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997319034,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"} 2025-03-15T00:08:39.035048+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741997319035,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-rule-engine'"} 2025-03-15T00:08:39.035049+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997319035,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\"}"} 2025-03-15T00:08:39.035052+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997319035,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-15T00:08:39.035114+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997319035,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-15T00:08:39.036024+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997319035,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-ctc-lock-response event received"} 2025-03-15T00:08:39.036160+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997319036,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:30:18)","msg":"Impossible to route icc-ctc-lock-response schema, filtered out"} 2025-03-15T00:09:05.824480+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997345824,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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2025-03-15T00:15:05.824482+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741997705824,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14699630592,\"uptime\":1817449.2,\"totalMem\":16484151296,\"loadavg\":[0,0.07,0.1],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10049270,\"nice\":3770,\"sys\":1469320,\"idle\":1803821340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11101820,\"nice\":2130,\"sys\":1558200,\"idle\":1802681330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11160040,\"nice\":4230,\"sys\":1529950,\"idle\":1802699520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1741997885824,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:21:05.824470+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998065824,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14719934464,\"uptime\":1817809.2,\"totalMem\":16484151296,\"loadavg\":[0.1,0.08,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10050960,\"nice\":3770,\"sys\":1469630,\"idle\":1804179040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.631448,\"method\":\"GET\",\"path\":\"/alive\",\"statusCode\":200}}"} 2025-03-15T00:22:00.605549+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741998120605,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1978,"method":"GET","url":"/alive","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":49402},"res":{"statusCode":200,"headers":"***"},"responseTime":1,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T00:22:06.120694+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998126120,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"UsdResourceService.getAllUsdResources (src/service/usdResource/usdResource.service.ts:39:12)","msg":"[usdResource.service.getUsdResources] for incidentId b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-15T00:22:06.120870+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998126120,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:10:12)","msg":"[usdResource.repository.getUsdResources] incidentId b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-15T00:22:06.121987+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998126121,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getUsdResources (src/repository/usdResource/usdResource.repository.ts:14:12)","msg":"[usdResource.repository.getUsdResources] incidentId b9e8b642-7618-4548-927f-8ebc31271097 - []"} 2025-03-15T00:22:06.123121+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998126122,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:9:12)","msg":"getDuplicateCaseNumber incidentId b9e8b642-7618-4548-927f-8ebc31271097"} 2025-03-15T00:22:06.124177+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998126123,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"Repository.getDuplicateCaseNumber (src/repository/duplicateCaseNumber/duplicateCaseNumber.repository.ts:13:12)","msg":"getDuplicateCaseNumber incidentId b9e8b642-7618-4548-927f-8ebc31271097 - []"} 2025-03-15T00:22:10.195125+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741998128592,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:22:10.195128+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998130195,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"} 2025-03-15T00:22:10.195388+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741998130195,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-rule-engine'"} 2025-03-15T00:22:10.195399+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998130195,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:10.187Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected. Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000TrcFIAS\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"proximateCause\":\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. The issue persisted until a rollback of DNS failover was performed, restoring the system's functionality.\",\"customerExperience\":\"New logins are failing to Splunk, existing logins are fine.\",\"immediateResolution\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"aarQuestions\":\"What processes can be implemented to ensure signing certificates are validated before deployment ?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"QuantumK Support\",\"closedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"createdBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:22:06.221Z\",\"modifiedAt\":\"2025-03-15T00:22:06.221Z\",\"id\":\"4da006f0-245e-4ab4-ae7e-ce148d9390bf\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\"}}"} 2025-03-15T00:22:10.195400+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998130195,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"} 2025-03-15T00:22:10.195403+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998130195,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"} 2025-03-15T00:22:16.730988+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741998135629,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:22:16.730992+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998136730,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Rule engine consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"} 2025-03-15T00:22:16.730997+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741998136730,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-rule-engine'"} 2025-03-15T00:22:16.730998+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998136730,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"}"} 2025-03-15T00:22:16.731001+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998136730,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-15T00:22:16.731061+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998136731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"} 2025-03-15T00:22:16.731366+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998136731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:22:14)","msg":"Rule Engine Consumer: icc-ctc-lock-response event received"} 2025-03-15T00:22:16.731433+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998136731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","caller":"RuleEngineEventHandler.handleEvent (src/kafka/consumer/rule-engine/ruleEngineEventHandler.ts:30:18)","msg":"Impossible to route icc-ctc-lock-response schema, filtered out"} 2025-03-15T00:24:00.642111+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741998187016,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:24:00.642116+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998240642,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.7829039999999999,\"method\":\"GET\",\"path\":\"/alive\",\"statusCode\":200}}"} 2025-03-15T00:24:00.642709+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741998240642,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1986,"method":"GET","url":"/alive","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":14526},"res":{"statusCode":200,"headers":"***"},"responseTime":1,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T00:24:07.016509+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741998240642,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:24:07.016514+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741998247016,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14715277312,\"uptime\":1817990.4,\"totalMem\":16484151296,\"loadavg\":[0,0.04,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10051740,\"nice\":3770,\"sys\":1469790,\"idle\":1804359120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1741999085824,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:40:01.993884+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741999147016,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T00:40:01.993890+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741999201993,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":51.432336,\"method\":\"GET\",\"path\":\"/api/v1/incidents?pageSize=2\",\"statusCode\":200}}"} 2025-03-15T00:40:01.994696+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1741999201994,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":1996,"method":"GET","url":"/api/v1/incidents?pageSize=2","query":{"pageSize":"2"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":27448},"res":{"statusCode":200,"headers":"***"},"responseTime":52,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T00:40:05.824504+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741999205824,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14726590464,\"uptime\":1818949.2,\"totalMem\":16484151296,\"loadavg\":[0,0.01,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1741999207016,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14727393280,\"uptime\":1818950.4,\"totalMem\":16484151296,\"loadavg\":[0,0.01,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10056320,\"nice\":3770,\"sys\":1470520,\"idle\":1805313330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11107220,\"nice\":2130,\"sys\":1559500,\"idle\":1804174430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11169820,\"nice\":4230,\"sys\":1531180,\"idle\":1804188440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1742000802244,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T01:06:44.345163+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742000804345,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":35.079072,\"method\":\"GET\",\"path\":\"/api/v1/incidents?impactStartDate=2025-03-14T01%3A06%3A40.861651373Z&pageSize=100\",\"statusCode\":200}}"} 2025-03-15T01:06:44.346266+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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{"level":30,"time":1742000808447,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":2006,"method":"GET","url":"/api/v1/incidents?impactStartDate=2025-03-14T01%3A06%3A40.861651373Z&pageSize=100","query":{"impactStartDate":"2025-03-14T01:06:40.861651373Z","pageSize":"100"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":40280},"res":{"statusCode":200,"headers":"***"},"responseTime":36,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T01:08:56.565755+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742000887020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T01:08:56.565761+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742000936565,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-15T01:10:07.020513+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742001000602,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T01:10:07.020517+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742001007020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14718115840,\"uptime\":1820750.4,\"totalMem\":16484151296,\"loadavg\":[0.04,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1742001185828,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T01:17:07.020507+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742001367020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T01:17:07.020513+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742001427020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14710284288,\"uptime\":1821170.4,\"totalMem\":16484151296,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) 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2025-03-15T01:19:07.020536+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742001547020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14707945472,\"uptime\":1821290.4,\"totalMem\":16484151296,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10065370,\"nice\":3770,\"sys\":1471970,\"idle\":1807640900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11115860,\"nice\":2130,\"sys\":1561510,\"idle\":1806500980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11179920,\"nice\":4230,\"sys\":1532930,\"idle\":1806514270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1742001584437,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-15T01:19:44.438245+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742001584438,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-15T01:20:07.020512+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742001604046,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T01:20:07.020516+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742001607020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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{"level":30,"time":1742002487694,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-15T01:35:02.102342+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742002447020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T01:35:02.102346+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742002502102,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":22.504817,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-15T01:35:02.102918+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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2025-03-15T01:43:05.828494+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742002985828,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14719430656,\"uptime\":1822729.21,\"totalMem\":16484151296,\"loadavg\":[0.01,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10071480,\"nice\":3770,\"sys\":1473020,\"idle\":1809070580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11122660,\"nice\":2130,\"sys\":1562660,\"idle\":1807930690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11185210,\"nice\":4230,\"sys\":1533910,\"idle\":1807945120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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2025-03-15T01:46:05.828485+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742003165828,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14710542336,\"uptime\":1822909.21,\"totalMem\":16484151296,\"loadavg\":[0.14,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10072210,\"nice\":3770,\"sys\":1473190,\"idle\":1809249450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11123540,\"nice\":2130,\"sys\":1562780,\"idle\":1808109680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11186000,\"nice\":4230,\"sys\":1534030,\"idle\":1808123900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1742003165828,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T01:46:07.020516+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742003160607,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T01:46:07.020521+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742003167020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14710312960,\"uptime\":1822910.4,\"totalMem\":16484151296,\"loadavg\":[0.14,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) 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2025-03-15T01:50:00.731082+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742003400730,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":11.316687,\"method\":\"POST\",\"path\":\"/api/v1/incidents/recordings\",\"statusCode\":200}}"} 2025-03-15T01:50:00.731661+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742003400731,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":2026,"method":"POST","url":"/api/v1/incidents/recordings","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":60130},"res":{"statusCode":200,"headers":"***"},"responseTime":11,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T01:50:00.815185+00:00 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2025-03-15T01:54:05.828475+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742003645828,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14721863680,\"uptime\":1823389.21,\"totalMem\":16484151296,\"loadavg\":[0.11,0.12,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10074690,\"nice\":3770,\"sys\":1473650,\"idle\":1809725990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11126160,\"nice\":2130,\"sys\":1563160,\"idle\":1808586450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11188090,\"nice\":4230,\"sys\":1534330,\"idle\":1808601270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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2025-03-15T02:00:07.319112+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742004007024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:00:07.319118+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742004007319,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-15T02:01:05.828476+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742004065828,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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app[web.2] {"level":30,"time":1742004480540,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":2030,"method":"GET","url":"/alive","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":46368},"res":{"statusCode":200,"headers":"***"},"responseTime":0,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T02:08:07.020505+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742004480540,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:08:07.020515+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742004487020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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2025-03-15T02:09:07.020522+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742004547020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14712221696,\"uptime\":1824290.4,\"totalMem\":16484151296,\"loadavg\":[0,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10078060,\"nice\":3770,\"sys\":1474380,\"idle\":1810622170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11131080,\"nice\":2130,\"sys\":1563770,\"idle\":1809481200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11192430,\"nice\":4230,\"sys\":1535070,\"idle\":1809497040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1742005805832,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:30:13.310503+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742005807020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:30:13.310506+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742005813310,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-15T02:33:05.832466+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742005985832,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 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2025-03-15T02:35:07.020517+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742006101926,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:35:07.020522+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742006107020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14715969536,\"uptime\":1825850.4,\"totalMem\":16484151296,\"loadavg\":[0.07,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10083400,\"nice\":3770,\"sys\":1475510,\"idle\":1812174060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1742006347020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:40:02.279714+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742006402279,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":26.963093999999998,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-15T02:40:02.280319+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742006402279,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":2037,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":61450},"res":{"statusCode":200,"headers":"***"},"responseTime":26,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T02:42:07.024520+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742006520664,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:42:07.024525+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742006527024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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{"level":30,"time":1742006645836,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:45:01.490471+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742006701490,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-15T02:45:01.491399+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742006701491,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-15T02:45:05.836483+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742006705836,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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2025-03-15T02:46:05.836478+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742006765836,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14721163264,\"uptime\":1826509.22,\"totalMem\":16484151296,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10085750,\"nice\":3770,\"sys\":1475960,\"idle\":1812829270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11143850,\"nice\":2130,\"sys\":1565350,\"idle\":1811684150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11202470,\"nice\":4230,\"sys\":1536570,\"idle\":1811702980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1742006765836,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:47:02.689490+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742006767020,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T02:47:02.689493+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742006822689,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': 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2025-03-15T03:10:29.351078+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742008229350,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":51.795303,\"method\":\"GET\",\"path\":\"/api/v1/incidents?impactStartDate=2025-03-14T03%3A10%3A29.058234387Z&pageSize=100\",\"statusCode\":200}}"} 2025-03-15T03:10:29.352383+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742008229351,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":2050,"method":"GET","url":"/api/v1/incidents?impactStartDate=2025-03-14T03%3A10%3A29.058234387Z&pageSize=100","query":{"impactStartDate":"2025-03-14T03:10:29.058234387Z","pageSize":"100"},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":26334},"res":{"statusCode":200,"headers":"***"},"responseTime":52,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T03:10:32.554013+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742008231219,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T03:10:32.554017+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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2025-03-15T03:15:07.279783+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742008507279,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Connected to Redis"} 2025-03-15T03:15:07.280616+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742008507280,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-15T03:19:07.024517+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742008687024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T03:19:07.024522+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742008747024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 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2025-03-15T03:20:00.586997+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742008800586,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":0.767376,\"method\":\"GET\",\"path\":\"/alive\",\"statusCode\":200}}"} 2025-03-15T03:20:00.587630+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742008800587,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":2066,"method":"GET","url":"/alive","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":38104},"res":{"statusCode":200,"headers":"***"},"responseTime":1,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T03:20:05.836481+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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{"level":30,"time":1742010545840,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T03:49:07.024507+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742010487024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T03:49:07.024511+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742010547024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14721376256,\"uptime\":1830290.41,\"totalMem\":16484151296,\"loadavg\":[0.17,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) 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{"level":30,"time":1742010614601,"pid":31,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Redis client ready"} 2025-03-15T03:52:07.024514+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742010667024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T03:52:07.024519+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742010727024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14720856064,\"uptime\":1830470.41,\"totalMem\":16484151296,\"loadavg\":[0.01,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":20,"time":1742011204024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"request\",\"data\":{\"time\":22.537297,\"method\":\"GET\",\"path\":\"/api/v1/users/me\",\"statusCode\":200}}"} 2025-03-15T04:00:04.025277+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742011204024,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-rest","req":{"id":2075,"method":"GET","url":"/api/v1/users/me","query":{},"params":{},"headers":"***","remoteAddress":"::ffff:172.17.128.1","remotePort":59076},"res":{"statusCode":200,"headers":"***"},"responseTime":22,"caller":"ServerResponse.emit (node:events:531:35)","msg":"request completed"} 2025-03-15T04:01:05.844496+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] 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49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742013427032,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14715641856,\"uptime\":1833170.41,\"totalMem\":16484151296,\"loadavg\":[0.05,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10110370,\"nice\":3770,\"sys\":1480740,\"idle\":1819455090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11174610,\"nice\":2130,\"sys\":1570320,\"idle\":1818303360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11231950,\"nice\":4230,\"sys\":1541630,\"idle\":1818323430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1742013427032,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T04:38:07.028514+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742013487028,"pid":57,"hostname":"dyno-5fded620-aedc-4b14-a9ca-f7061ed93f8a","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14720421888,\"uptime\":1833230.41,\"totalMem\":16484151296,\"loadavg\":[0.21,0.08,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10110540,\"nice\":3770,\"sys\":1480770,\"idle\":1819514840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14721421312,\"uptime\":1833470.41,\"totalMem\":16484151296,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10111160,\"nice\":3770,\"sys\":1480940,\"idle\":1819753800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11175700,\"nice\":2130,\"sys\":1570630,\"idle\":1818601530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11233190,\"nice\":4230,\"sys\":1541850,\"idle\":1818621300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11516940,\"nice\":3250,\"sys\":1567920,\"idle\":1817745670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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{"level":30,"time":1742014310409,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-rest","caller":"src/service/auth/key.service.ts:72:18","msg":"Fetching JWKS from https://qks2s.infra-iam.aws-prod1-useast1.aws.sfdc.cl/auth/realms/S2S/protocol/openid-connect/certs"} 2025-03-15T04:51:50.411083+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310410,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-rest","caller":"src/service/auth/key.service.ts:72:18","msg":"Fetching JWKS from https://qks2s.infra-iam.aws-prod2-apsouth1.aws.sfdc.cl/auth/realms/S2S/protocol/openid-connect/certs"} 2025-03-15T04:51:50.411336+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310411,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-rest","caller":"src/service/auth/key.service.ts:72:18","msg":"Fetching JWKS from https://qks2s.infra-iam.aws-prod4-apsoutheast2.aws.sfdc.cl/auth/realms/S2S/protocol/openid-connect/certs"} 2025-03-15T04:51:50.411535+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310411,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-rest","caller":"src/service/auth/key.service.ts:72:18","msg":"Fetching JWKS from https://qks2s.infra-iam.aws-prod5-uswest2.aws.sfdc.cl/auth/realms/S2S/protocol/openid-connect/certs"} 2025-03-15T04:51:50.412683+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742014310412,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-rest","caller":"App.initializeKafkaConsumers (src/app.ts:187:12)","msg":"Initializing kafka consumers..."} 2025-03-15T04:51:50.412910+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310412,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-rest","caller":"App.initializeKafkaConsumers (src/app.ts:190:14)","msg":"Initializing audit consumer..."} 2025-03-15T04:51:50.413037+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310412,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Initializing Kafka Connection with the following configurations:"} 2025-03-15T04:51:50.413042+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310413,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-15T04:51:50.413058+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310413,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Using SSL Endpoints for Kafka"} 2025-03-15T04:51:50.413349+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310413,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Successfully wrote Kafka SSL Certificates to files"} 2025-03-15T04:51:50.413376+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310413,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Using SSL Configuration for Kafka Connection"} 2025-03-15T04:51:50.413606+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310413,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Consumer is initializing..."} 2025-03-15T04:51:50.413634+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310413,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-15T04:51:50.413634+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310413,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Consumer Group ID: icc-rest"} 2025-03-15T04:51:50.413667+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310413,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Topic(s): incident"} 2025-03-15T04:51:50.413958+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310413,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Consumer with group ID: icc-rest is connecting to topic(s): 'incident'"} 2025-03-15T04:51:50.414103+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"New instance of KafkaConsumerFactory with defaultConsumer {\"consumer\":{\"_events\":{\"ready\":[null,null],\"disconnected\":[null,null],\"event.error\":[null,null]},\"_eventsCount\":4,\"_client\":{},\"_cb_configs\":{\"global\":{},\"topic\":{},\"event\":{}},\"metrics\":{},\"_isConnected\":false,\"errorCounter\":0,\"_metadata\":{},\"globalConfig\":{\"metadata.broker.list\":\"ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096\",\"security.protocol\":\"ssl\",\"ssl.certificate.location\":\"/tmp/KAFKA_CLIENT_CERT\",\"ssl.key.location\":\"/tmp/KAFKA_CLIENT_CERT_KEY\",\"ssl.ca.location\":\"/tmp/KAFKA_TRUSTED_CERT\",\"ssl.endpoint.identification.algorithm\":\"none\",\"group.id\":\"icc-rest\",\"enable.auto.commit\":true,\"metadata.max.age.ms\":300000,\"fetch.wait.max.ms\":30000},\"topicConfig\":{\"auto.offset.reset\":\"earliest\"},\"_consumeTimeout\":1000,\"_consumeLoopTimeoutDelay\":500,\"_isConnecting\":true},\"kafkaConsumerConfig\":{\"consumerConfiguration\":{\"kafka\":{\"metadata.broker.list\":\"ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096\",\"security.protocol\":\"ssl\",\"ssl.certificate.location\":\"/tmp/KAFKA_CLIENT_CERT\",\"ssl.key.location\":\"/tmp/KAFKA_CLIENT_CERT_KEY\",\"ssl.ca.location\":\"/tmp/KAFKA_TRUSTED_CERT\",\"ssl.endpoint.identification.algorithm\":\"none\",\"group.id\":\"icc-rest\",\"enable.auto.commit\":true,\"metadata.max.age.ms\":300000,\"fetch.wait.max.ms\":30000},\"info\":{\"TOPIC_NAME\":[\"incident\"]},\"topic\":{\"auto.offset.reset\":\"earliest\"}}},\"consumerGroupId\":\"icc-rest\"}"} 2025-03-15T04:51:50.414359+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer is initializing..."} 2025-03-15T04:51:50.414362+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-15T04:51:50.414485+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer is initializing..."} 2025-03-15T04:51:50.414516+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-15T04:51:50.414608+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer is initializing..."} 2025-03-15T04:51:50.414608+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-15T04:51:50.414932+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"KafkaConsumerFactory. Requested non default consumer in container for icc-rest-audit and registering"} 2025-03-15T04:51:50.414936+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Consumer is initializing..."} 2025-03-15T04:51:50.414937+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Broker URLs: ec2-52-13-163-132.us-west-2.compute.amazonaws.com:9096,ec2-52-32-24-181.us-west-2.compute.amazonaws.com:9096,ec2-44-235-202-101.us-west-2.compute.amazonaws.com:9096"} 2025-03-15T04:51:50.414959+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Consumer Group ID: icc-rest-audit"} 2025-03-15T04:51:50.414959+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310414,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Topic(s): incident"} 2025-03-15T04:51:50.415054+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":30,"time":1742014310415,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Consumer with group ID: icc-rest-audit is connecting to topic(s): 'incident'"} 2025-03-15T04:51:50.415162+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742014310415,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"KafkaConsumerFactory. 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{"level":20,"time":1742014487364,"pid":32,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14801866752,\"uptime\":1834230.74,\"totalMem\":16484151296,\"loadavg\":[0.02,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10115220,\"nice\":3770,\"sys\":1481910,\"idle\":1820508210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11179240,\"nice\":2130,\"sys\":1571640,\"idle\":1819351170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11237680,\"nice\":4230,\"sys\":1542640,\"idle\":1819375820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-15T04:58:47.364531+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742014727364,"pid":32,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14802075648,\"uptime\":1834470.75,\"totalMem\":16484151296,\"loadavg\":[0.08,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10116070,\"nice\":3770,\"sys\":1482010,\"idle\":1820747200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11180010,\"nice\":2130,\"sys\":1571770,\"idle\":1819589960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11238520,\"nice\":4230,\"sys\":1542750,\"idle\":1819614540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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2025-03-15T05:27:47.368557+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742016467368,"pid":32,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14791344128,\"uptime\":1836210.75,\"totalMem\":16484151296,\"loadavg\":[0.1,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10122440,\"nice\":3770,\"sys\":1483100,\"idle\":1822478260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11187710,\"nice\":2130,\"sys\":1572960,\"idle\":1821320050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11245120,\"nice\":4230,\"sys\":1544000,\"idle\":1821345350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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2025-03-15T06:10:47.372514+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742019047372,"pid":32,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14781018112,\"uptime\":1838790.75,\"totalMem\":16484151296,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10130750,\"nice\":3770,\"sys\":1484750,\"idle\":1825045430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11196820,\"nice\":2130,\"sys\":1574530,\"idle\":1823887160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11256460,\"nice\":4230,\"sys\":1545760,\"idle\":1823910350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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{"level":30,"time":1742019407372,"pid":32,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-rest' to Kafka topic 'metrics'"} 2025-03-15T06:16:48.428537+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742019408428,"pid":58,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14771105792,\"uptime\":1839151.81,\"totalMem\":16484151296,\"loadavg\":[0.06,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10131870,\"nice\":3790,\"sys\":1485100,\"idle\":1825404540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 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2025-03-15T06:24:47.372518+00:00 49573026-e813-4049-90c3-86218ed32b06 app[web.2] {"level":20,"time":1742019887372,"pid":32,"hostname":"dyno-02638dee-93f9-4a2f-bf4f-3df15e68abef","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-rest' to topic 'metrics': {\"service\":\"icc-rest\",\"version\":\"1.24.1\",\"metric\":\"availability\",\"data\":{\"freeMem\":14783283200,\"uptime\":1839630.75,\"totalMem\":16484151296,\"loadavg\":[0.37,0.1,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":10133450,\"nice\":3790,\"sys\":1485400,\"idle\":1825881100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11200500,\"nice\":2130,\"sys\":1575180,\"idle\":1824721780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":11260070,\"nice\":4230,\"sys\":1546360,\"idle\":1824745260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) 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