2025-03-14T18:03:17.690310+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397690,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:03:17.690810+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975397690,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-notifier'"}
2025-03-14T18:03:17.690953+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397690,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:17.680Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:57:22.445Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommunicationsOfficer\":[null,{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"}],\"IncidentDocumentationOfficer\":[null,{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"}]},\"requestId\":\"6e9gjm-ob7y2-xo4fp-wxl2kd-1741975397204\",\"client\":\"icc-ui\"}"}
2025-03-14T18:03:17.690957+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397690,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T18:03:17.691012+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397690,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T18:03:17.691104+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975397691,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:03:17.691128+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397691,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:03:17.691163+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397691,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-roles-updated"}
2025-03-14T18:03:17.691165+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397691,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T18:03:17.691791+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397691,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:03:17.692182+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975397692,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-slack-actions'"}
2025-03-14T18:03:17.692292+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397692,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:17.680Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:57:22.445Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray 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user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil 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user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommunicationsOfficer\":[null,{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"}],\"IncidentDocumentationOfficer\":[null,{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"}]},\"requestId\":\"6e9gjm-ob7y2-xo4fp-wxl2kd-1741975397204\",\"client\":\"icc-ui\"}"}
2025-03-14T18:03:17.692295+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397692,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T18:03:17.692342+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975397692,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T18:03:17.692412+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975397692,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:03:22.190645+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:03:22.190769+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T18:03:22.190796+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:21.777Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tto1PYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:03:21.777Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:03:22.190813+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:03:22.190875+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:03:22.190976+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:03:22.190977+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:03:22.190979+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T18:03:22.190993+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T18:03:22.191039+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402190,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T18:03:21.777Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tto1PYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:03:21.777Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:03:22.191039+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402191,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No slack channel found for incident. Caching event icc-gus-response for later processing"}
2025-03-14T18:03:22.191329+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402191,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:03:22.191418+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975402191,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:03:22.191435+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402191,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:21.777Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tto1PYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:03:21.777Z\",\"recordId\":\"500EE00001Tto1PYAR\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"73029614\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:03:22.191436+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402191,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:03:22.191487+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975402191,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:03:22.191541+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975402191,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:05:37.203470+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:05:37.203652+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-slack-actions'"}
2025-03-14T18:05:37.203693+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.116Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:05:37.203709+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:05:37.203739+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:05:37.203836+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:05:37.203906+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:05:37.203986+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-notifier'"}
2025-03-14T18:05:37.203986+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.116Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:05:37.204011+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537203,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:05:37.204040+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537204,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:05:37.204110+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975537204,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:05:37.204111+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537204,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:05:37.204113+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537204,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  bullmq-job-completed"}
2025-03-14T18:05:37.204113+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537204,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:05:37.204124+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537204,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for bullmq-job-completed - {\"createdAt\":\"2025-03-14T18:05:37.116Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:05:37.293627+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:05:37.293711+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-notifier'"}
2025-03-14T18:05:37.293759+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.241Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}"}
2025-03-14T18:05:37.293765+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:05:37.293837+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:05:37.293944+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:05:37.293946+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:05:37.293947+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-reminder-triggered"}
2025-03-14T18:05:37.293948+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:05:37.293983+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537293,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-reminder-triggered - {\"createdAt\":\"2025-03-14T18:05:37.241Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}"}
2025-03-14T18:05:37.294078+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537294,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:05:37.294186+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975537294,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-slack-actions'"}
2025-03-14T18:05:37.294187+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537294,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.241Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}"}
2025-03-14T18:05:37.294188+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537294,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:05:37.294221+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975537294,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:05:37.294267+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975537294,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:06:40.042078+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600041,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:06:40.042426+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975600042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:06:40.042546+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:40.031Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}"}
2025-03-14T18:06:40.042547+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:06:40.042630+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:06:40.042741+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975600042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:06:40.042793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:06:40.043098+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975600043,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-notifier'"}
2025-03-14T18:06:40.043195+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600043,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:40.031Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}"}
2025-03-14T18:06:40.043196+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600043,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:06:40.043226+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600043,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:06:40.043293+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975600043,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:06:40.043344+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600043,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:06:40.043347+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600043,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-internal-comms-response"}
2025-03-14T18:06:40.043348+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600043,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:06:40.043412+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975600043,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-internal-comms-response - {\"createdAt\":\"2025-03-14T18:06:40.031Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray 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user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}"}
2025-03-14T18:06:41.878795+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975601878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776592384,\"uptime\":1795480.2,\"totalMem\":4018151424,\"loadavg\":[0.29,0.09,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27923710,\"nice\":16120,\"sys\":4479390,\"idle\":1757612220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27726660,\"nice\":15170,\"sys\":4501280,\"idle\":1757671810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5993,\"sum\":59626}}}"}
2025-03-14T18:06:41.878904+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975601878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:07:41.878779+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975661878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777174016,\"uptime\":1795540.2,\"totalMem\":4018151424,\"loadavg\":[0.2,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27924330,\"nice\":16120,\"sys\":4479510,\"idle\":1757671270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27727360,\"nice\":15170,\"sys\":4501430,\"idle\":1757730830,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":23,\"num\":5990,\"sum\":59630}}}"}
2025-03-14T18:07:41.878909+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975661878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:08:41.874800+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975721874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777174016,\"uptime\":1795600.2,\"totalMem\":4018151424,\"loadavg\":[0.07,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27924980,\"nice\":16120,\"sys\":4479600,\"idle\":1757730320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27727850,\"nice\":15170,\"sys\":4501540,\"idle\":1757789850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":22,\"num\":5997,\"sum\":59630}}}"}
2025-03-14T18:08:41.874924+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975721874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:11:41.874772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975901874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2782576640,\"uptime\":1795780.2,\"totalMem\":4018151424,\"loadavg\":[0.07,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27927130,\"nice\":16120,\"sys\":4479940,\"idle\":1757907450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27730130,\"nice\":15170,\"sys\":4501950,\"idle\":1757966890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5990,\"sum\":59629}}}"}
2025-03-14T18:11:41.874908+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975901874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:12:41.874824+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975961874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2783404032,\"uptime\":1795840.2,\"totalMem\":4018151424,\"loadavg\":[0.02,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27927790,\"nice\":16120,\"sys\":4480080,\"idle\":1757966540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27731130,\"nice\":15170,\"sys\":4502070,\"idle\":1758025820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5989,\"sum\":59632}}}"}
2025-03-14T18:12:41.874991+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975961874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:13:06.208554+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986208,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:13:06.209323+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975986209,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-slack-actions'"}
2025-03-14T18:13:06.209498+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986209,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}
2025-03-14T18:13:06.209536+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986209,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:13:06.209622+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986209,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:13:06.209793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975986209,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:13:06.209950+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986209,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:13:06.210819+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975986210,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-notifier'"}
2025-03-14T18:13:06.211007+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986210,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}
2025-03-14T18:13:06.211065+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986211,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:13:06.211142+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986211,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T18:13:06.211274+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741975986211,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:13:06.211339+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986211,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:13:06.211339+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986211,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-report-finished"}
2025-03-14T18:13:06.211340+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986211,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:13:06.211488+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741975986211,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-report-finished - {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story  W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}
2025-03-14T18:13:24.303414+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976004303,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T18:13:24.304331+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976004304,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T18:16:56.818138+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.818381+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-slack-actions'"}
2025-03-14T18:16:56.818422+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:56.805Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.818428+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T18:16:56.818540+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T18:16:56.818651+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.818728+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.819134+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-notifier'"}
2025-03-14T18:16:56.819140+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:56.805Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.819142+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T18:16:56.819144+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T18:16:56.819144+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.819145+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.819146+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-usd-resource-deleted"}
2025-03-14T18:16:56.819147+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:16:56.819149+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-usd-resource-deleted - {\"createdAt\":\"2025-03-14T18:16:56.805Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.837521+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.837712+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-notifier'"}
2025-03-14T18:16:56.838303+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:56.828Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":[],\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.838307+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T18:16:56.838309+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T18:16:56.838310+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.838310+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.838311+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-usd-resource-created"}
2025-03-14T18:16:56.838312+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:16:56.838317+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-usd-resource-created - {\"createdAt\":\"2025-03-14T18:16:56.828Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":[],\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.838317+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216837,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.838317+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216838,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-slack-actions'"}
2025-03-14T18:16:56.838319+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216838,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:56.828Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:06.966Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:06.966Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":[],\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:56.838320+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216838,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T18:16:56.838321+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216838,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T18:16:56.838321+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216838,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.896550+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216895,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.896552+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216895,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:16:56.896553+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216895,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:56.838Z\",\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"responses\":[]}"}
2025-03-14T18:16:56.896554+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216895,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T18:16:56.896554+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216895,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T18:16:56.896555+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.896557+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:56.896557+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-notifier'"}
2025-03-14T18:16:56.896558+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:56.838Z\",\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"responses\":[]}"}
2025-03-14T18:16:56.896558+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T18:16:56.896560+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976216896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T18:16:56.896560+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976216896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:56.896561+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741976216896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:16:57.432113+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217432,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.432314+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217432,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='icc-slack-actions'"}
2025-03-14T18:16:57.432365+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217432,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:57.422Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":[],\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:57.432418+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217432,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T18:16:57.432517+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217432,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T18:16:57.432636+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217432,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.432680+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217432,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.432955+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217432,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T18:16:57.433050+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217432,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:57.217Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"name\":\"Tiffany Tuan\",\"email\":\"ttuan@salesforce.com\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-13T23:47:06.966Z\",\"2025-03-13T23:47:00.000Z\"],\"severity\":[\"Sev1\",\"Sev2\"],\"impactStartTime\":[\"2025-03-13T23:47:06.966Z\",\"2025-03-13T23:47:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}]}},\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:57.433053+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:16:57.433111+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:16:57.433158+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.433229+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.433369+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='icc-notifier'"}
2025-03-14T18:16:57.433412+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:57.422Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":[],\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:57.433446+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T18:16:57.433472+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T18:16:57.433535+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.433536+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.433555+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-to-cis-request"}
2025-03-14T18:16:57.433575+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:16:57.433619+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-to-cis-request - {\"createdAt\":\"2025-03-14T18:16:57.422Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\"},\"eventObj\":[],\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:57.433691+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.433928+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T18:16:57.434017+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:57.217Z\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"name\":\"Tiffany Tuan\",\"email\":\"ttuan@salesforce.com\"},\"incident\":{\"id\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"slackChannel\":{\"id\":\"C08HPNU95BL\",\"name\":\"icc-73004594\"},\"subject\":\"Firefly not delivering Spinnaker artifacts\",\"description\":\"\",\"detectedTime\":\"2025-03-13T23:47:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-13T23:47:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/ucx-kcbb-kvo\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-240-514-8349, pin: 474535626; \\nFind numbers in more regions on https://tel.meet/ucx-kcbb-kvo?pin=3116291291107, pin: 3116291291107\\n\"},\"roles\":[{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"scrumTeamId\":\"a00B0000008WIC1IAO\",\"team\":\"SFCD Firefly\",\"caseNumber\":\"73004594\",\"caseRecordId\":\"500EE00001TrgO5YAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/GLMIA3AKkjSm\",\"engagedAt\":\"2025-03-13T23:52:13.842Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-13T23:52:21.717Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-13T23:47:06.966Z\",\"2025-03-13T23:47:00.000Z\"],\"severity\":[\"Sev1\",\"Sev2\"],\"impactStartTime\":[\"2025-03-13T23:47:06.966Z\",\"2025-03-13T23:47:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-13T23:47:06.966Z\",\"modifiedAt\":\"2025-03-13T23:47:06.966Z\",\"createdBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"modifiedBy\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"id\":\"f21d8616-f164-4108-9438-0ac8c45039f5\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"externalGusId\":null}]}},\"requestId\":\"vf9m2o-jtdkcl-6h5vm-dct8ni-1741976216591\",\"client\":\"icc-ui\"}"}
2025-03-14T18:16:57.434018+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217433,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:16:57.434052+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217434,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:16:57.434113+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217434,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.434133+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217434,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.434185+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217434,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T18:16:57.434186+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217434,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T18:16:57.475817+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217475,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.475880+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217475,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-slack-actions'"}
2025-03-14T18:16:57.475943+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217475,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"timestamp\":\"2025-03-14T18:16:57.423Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T18:16:57.475976+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217475,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T18:16:57.476030+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217476,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T18:16:57.476119+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217476,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.476188+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217476,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.476257+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217476,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-notifier'"}
2025-03-14T18:16:57.476259+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217476,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"timestamp\":\"2025-03-14T18:16:57.423Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T18:16:57.476260+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217476,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T18:16:57.476287+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217476,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T18:16:57.476337+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217476,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.476520+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741976217476,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:16:57.556138+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.556208+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:16:57.556212+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:57.505Z\",\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"responses\":[]}"}
2025-03-14T18:16:57.556213+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T18:16:57.556265+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T18:16:57.556375+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.556424+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.556505+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-notifier'"}
2025-03-14T18:16:57.556530+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:57.505Z\",\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"responses\":[]}"}
2025-03-14T18:16:57.556533+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T18:16:57.556555+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T18:16:57.556615+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.556800+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741976217556,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:16:57.612044+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217611,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.612108+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-slack-actions'"}
2025-03-14T18:16:57.612164+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:57.505Z\",\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"responses\":[],\"cis\":[]}"}
2025-03-14T18:16:57.612206+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T18:16:57.612275+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T18:16:57.612361+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.612417+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 8dbf6a20-574f-4f5b-b0de-6b41786247b6"}
2025-03-14T18:16:57.612521+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-notifier'"}
2025-03-14T18:16:57.612524+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:16:57.505Z\",\"incidentId\":\"8dbf6a20-574f-4f5b-b0de-6b41786247b6\",\"user\":{\"id\":\"bc0d4e84-e136-4861-8a8e-8bf5dcc22d2a\",\"email\":\"ttuan@salesforce.com\",\"active\":true,\"name\":\"Tiffany Tuan\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000015qrDIAQ\",\"slackUserId\":\"WATKHJECA\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:27:08.354Z\",\"modifiedAt\":\"2023-04-20T14:27:08.354Z\"},\"responses\":[],\"cis\":[]}"}
2025-03-14T18:16:57.612525+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T18:16:57.612547+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T18:16:57.612607+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:16:57.612793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741976217612,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:17:41.874778+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976261874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787631104,\"uptime\":1796140.2,\"totalMem\":4018151424,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27930720,\"nice\":16120,\"sys\":4480760,\"idle\":1758261300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27734490,\"nice\":15170,\"sys\":4502700,\"idle\":1758320380,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6023,\"sum\":59617}}}"}
2025-03-14T18:17:41.874881+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976261874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:21:41.874770+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976501874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2787205120,\"uptime\":1796380.2,\"totalMem\":4018151424,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27933060,\"nice\":16120,\"sys\":4481300,\"idle\":1758497520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27737260,\"nice\":15170,\"sys\":4503230,\"idle\":1758556470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5990,\"sum\":59630}}}"}
2025-03-14T18:21:41.874905+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976501874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:26:41.874766+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741976801874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2791305216,\"uptime\":1796680.2,\"totalMem\":4018151424,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27936430,\"nice\":16120,\"sys\":4481920,\"idle\":1758792690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27741260,\"nice\":15170,\"sys\":4503870,\"idle\":1758851720,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5988,\"sum\":59633}}}"}
2025-03-14T18:26:41.874916+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741976801874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:31:41.874770+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977101874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2788134912,\"uptime\":1796980.2,\"totalMem\":4018151424,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27938830,\"nice\":16120,\"sys\":4482570,\"idle\":1759087800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27743960,\"nice\":15170,\"sys\":4504560,\"idle\":1759146930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6009,\"sum\":59622}}}"}
2025-03-14T18:31:41.874874+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977101874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:32:32.943696+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152943,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:32:32.944231+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977152944,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-slack-actions'"}
2025-03-14T18:32:32.944345+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152944,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:32:32.911Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]},\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"202
2025-03-14T18:32:32.944345+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] 5-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\",\"client\":\"icc-ui\"}"}
2025-03-14T18:32:32.944371+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152944,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:32:32.944372+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152944,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:32:32.945313+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977152944,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:32:32.945316+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152944,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:32:32.945318+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977152944,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-notifier'"}
2025-03-14T18:32:32.945328+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152944,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:32:32.911Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray 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user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]},\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"202
2025-03-14T18:32:32.945328+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] 5-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\",\"client\":\"icc-ui\"}"}
2025-03-14T18:32:32.945329+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152945,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:32:32.945330+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152945,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T18:32:32.945331+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977152945,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:32:32.945331+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152945,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:32:32.945332+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152945,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-internal-comms-request"}
2025-03-14T18:32:32.945334+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152945,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:32:32.945340+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977152945,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-internal-comms-request - {\"createdAt\":\"2025-03-14T18:32:32.911Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C0449P2SUFL\"],\"emailAddresses\":[\"aag-incident-alerts@salesforce.com\"]},\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"duration\":\"35 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At 9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved. We have Stride team on the call. Stride team advised that the alert is usually caused by AWS upstream latency.\",\"actions\":\"We are running few Argus queries to further understand the issue.\"},\"sentAt\":\"2025-03-14T18:32:32.547Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/owh-inkc-coi\",\"sentBySlackUserId\":\"U032ZGTU5K7\",\"sentBy\":\"Ray Han\",\"cloud\":\"GIA\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"
2025-03-14T18:32:32.945340+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] 2025-03-14T17:57:03.409Z\",\"duration\":\"9 minutes\",\"incidentCommander\":\"Neil Curtis\",\"incidentCommanderSlackUserId\":\"WAWUYKTGR\",\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"team\":\"AAG Incident Response\",\"content\":{\"conditions\":\"At  9:42 EST, we received alert stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major. The alert is currently self-resolved.\",\"actions\":\"We are paging out to stride team to investigate further on the alert.\"},\"sentAt\":\"2025-03-14T18:06:28.522Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"u9nutj-b0tbz8-5rmmw3-sqpmu-1741977152193\",\"client\":\"icc-ui\"}"}
2025-03-14T18:32:43.859004+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163858,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:32:43.859326+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977163859,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:32:43.859440+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163859,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:32:43.669Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"sequenceNumber\":2}}"}
2025-03-14T18:32:43.859441+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163859,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:32:43.859468+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163859,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:32:43.859544+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977163859,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:32:43.859615+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163859,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:32:43.859939+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977163859,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-notifier'"}
2025-03-14T18:32:43.860028+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163859,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:32:43.669Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray 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user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"sequenceNumber\":2}}"}
2025-03-14T18:32:43.860029+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163859,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:32:43.860186+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163860,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T18:32:43.860188+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977163860,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:32:43.860189+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163860,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T18:32:43.860190+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163860,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-internal-comms-response"}
2025-03-14T18:32:43.860191+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163860,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:32:43.860198+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977163860,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-internal-comms-response - {\"createdAt\":\"2025-03-14T18:32:43.669Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"7b4619a4-d21f-4027-8f68-64b34c57b2c9\",\"sequenceNumber\":2}}"}
2025-03-14T18:33:28.291987+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977208291,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T18:33:28.292740+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977208292,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T18:42:41.874745+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977761874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2786820096,\"uptime\":1797640.2,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27945860,\"nice\":16120,\"sys\":4483950,\"idle\":1759737280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27751040,\"nice\":15170,\"sys\":4506050,\"idle\":1759796270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5989,\"sum\":59630}}}"}
2025-03-14T18:42:41.874876+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977761874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:45:41.878764+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977941878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2786148352,\"uptime\":1797820.2,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27948440,\"nice\":16120,\"sys\":4484360,\"idle\":1759914360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27753280,\"nice\":15170,\"sys\":4506490,\"idle\":1759973400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5992,\"sum\":59625}}}"}
2025-03-14T18:45:41.878934+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977941878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:45:56.707361+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977956707,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"set slack channel C08HV72NFR9 topic: :icc-sev1: Sev1 | we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)"}
2025-03-14T18:45:56.947097+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977956946,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"set slack channel C08HV72NFR9 purpose: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\n\nVisit *ICC App Home* (slack://app?team=T01GST6QY0G&id=A02Q50RQQ3B) to learn more about everything you can do here."}
2025-03-14T18:45:58.040309+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:45:58.040477+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-slack-actions'"}
2025-03-14T18:45:58.040490+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:45:57.987Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\"},\"eventObj\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977956,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977956137,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T18:45:58.040491+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T18:45:58.040554+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T18:45:58.040657+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:45:58.040759+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:45:58.040865+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-notifier'"}
2025-03-14T18:45:58.040866+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:45:57.987Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\"},\"eventObj\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977956,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977956137,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T18:45:58.040866+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T18:45:58.040903+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T18:45:58.040962+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:45:58.040974+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:45:58.040986+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-created"}
2025-03-14T18:45:58.040989+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:45:58.041025+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958040,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-created - {\"createdAt\":\"2025-03-14T18:45:57.987Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\"},\"eventObj\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977956,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977956137,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T18:45:58.921079+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958920,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:45:58.921321+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-slack-actions'"}
2025-03-14T18:45:58.921368+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:45:58.911Z\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"name\":\"Hanumantha Bandi\",\"email\":\"hanumanth.bandi@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"ad744530-ee56-49c5-bce9-954b437b340f\",\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\",\"isManaged\":true,\"createdBy\":\"Hanumantha Bandi\",\"modifiedBy\":\"Hanumantha Bandi\",\"createdAt\":\"2025-03-14T18:45:58.558Z\",\"modifiedAt\":\"2025-03-14T18:45:58.558Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T18:45:58.558Z\",\"modifiedAt\":\"2025-03-14T18:45:58.558Z\",\"id\":\"ad744530-ee56-49c5-bce9-954b437b340f\",\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\",\"isManaged\":true,\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"folderId\":null}]}}"}
2025-03-14T18:45:58.921372+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T18:45:58.921429+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T18:45:58.921549+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:45:58.921606+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:45:58.921798+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-notifier'"}
2025-03-14T18:45:58.921843+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:45:58.911Z\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"name\":\"Hanumantha Bandi\",\"email\":\"hanumanth.bandi@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"ad744530-ee56-49c5-bce9-954b437b340f\",\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\",\"isManaged\":true,\"createdBy\":\"Hanumantha Bandi\",\"modifiedBy\":\"Hanumantha Bandi\",\"createdAt\":\"2025-03-14T18:45:58.558Z\",\"modifiedAt\":\"2025-03-14T18:45:58.558Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T18:45:58.558Z\",\"modifiedAt\":\"2025-03-14T18:45:58.558Z\",\"id\":\"ad744530-ee56-49c5-bce9-954b437b340f\",\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\",\"isManaged\":true,\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"folderId\":null}]}}"}
2025-03-14T18:45:58.921846+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T18:45:58.921888+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T18:45:58.921934+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:45:58.921943+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:45:58.921968+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-created"}
2025-03-14T18:45:58.921971+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T18:45:58.922019+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958921,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Bridge notification for icc-bridge-created - {\"createdAt\":\"2025-03-14T18:45:58.911Z\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"name\":\"Hanumantha Bandi\",\"email\":\"hanumanth.bandi@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-42054333-1caf-49ea-818e-a6e44100cf29\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"ad744530-ee56-49c5-bce9-954b437b340f\",\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\",\"isManaged\":true,\"createdBy\":\"Hanumantha Bandi\",\"modifiedBy\":\"Hanumantha Bandi\",\"createdAt\":\"2025-03-14T18:45:58.558Z\",\"modifiedAt\":\"2025-03-14T18:45:58.558Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T18:45:58.558Z\",\"modifiedAt\":\"2025-03-14T18:45:58.558Z\",\"id\":\"ad744530-ee56-49c5-bce9-954b437b340f\",\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\",\"isManaged\":true,\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"folderId\":null}]}}"}
2025-03-14T18:45:58.922581+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977958922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","blocks":[{"text":{"type":"mrkdwn","text":"<@WJH7Y437A> set incident bridge details."},"type":"section"},{"text":{"type":"plain_text","text":"Bridge Added"},"type":"header"},{"text":{"type":"mrkdwn","text":"_This bridge is currently open. Please announce your name and team when joining bridge._"},"type":"section"},{"fields":[{"type":"mrkdwn","text":"*Bridge Url*:\nhttps://meet.google.com/yhy-pdqj-ush"},{"type":"mrkdwn","text":"*Additional Joining Info*:\nJoin By Phone:\nUS number: tel:+1-323-538-2198, pin: 899196577; \nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\n"}],"type":"section"},{"type":"divider"},{"elements":[{"type":"mrkdwn","text":"Created by Hanumantha Bandi, <!date^1741977958^{date_num} {time}|2025-03-14  6:45 PM  UTC>\n"},{"type":"mrkdwn","text":"Modified by Hanumantha Bandi, <!date^1741977958^{date_num} {time}|2025-03-14  6:45 PM  UTC>"}],"type":"context"}],"text":"Bridge Added","response_type":"in_channel","channel":"C08HV72NFR9","msg":"Posting Bridge to Slack"}
2025-03-14T18:46:02.523579+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:46:02.523685+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:02.523691+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:02.431Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TteJyYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T18:46:02.431Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:46:02.523692+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:46:02.523758+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:46:02.523845+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:02.523924+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:46:02.524002+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T18:46:02.524005+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:02.431Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TteJyYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T18:46:02.431Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:46:02.524006+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962523,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:46:02.524036+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962524,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:46:02.524104+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977962524,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:02.524104+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962524,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:46:02.524105+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962524,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T18:46:02.524120+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962524,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T18:46:02.524152+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962524,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T18:46:02.431Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TteJyYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T18:46:02.431Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T18:46:02.772532+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:46:02.772541+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:02.772541+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:02.719Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\"},\"eventObj\":{\"createdAt\":\"2025-03-14T18:45:57.650Z\",\"modifiedAt\":\"2025-03-14T18:46:02.525Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"}}"}
2025-03-14T18:46:02.772542+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T18:46:02.772578+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T18:46:02.772696+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:02.772773+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:46:02.772819+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-notifier'"}
2025-03-14T18:46:02.772820+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:02.719Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\"},\"eventObj\":{\"createdAt\":\"2025-03-14T18:45:57.650Z\",\"modifiedAt\":\"2025-03-14T18:46:02.525Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"}}"}
2025-03-14T18:46:02.772873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T18:46:02.772876+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T18:46:02.772967+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:02.772968+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T18:46:02.772968+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-renamed"}
2025-03-14T18:46:02.772969+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:02.772970+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977962772,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-renamed - {\"createdAt\":\"2025-03-14T18:46:02.719Z\",\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\"},\"eventObj\":{\"createdAt\":\"2025-03-14T18:45:57.650Z\",\"modifiedAt\":\"2025-03-14T18:46:02.525Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"}}"}
2025-03-14T18:46:07.548181+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977967548,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"set slack channel C08HLMRV19U topic: :icc-sev2: Sev2 | Platfom events publish failures instance wide DEU124"}
2025-03-14T18:46:08.480334+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"[NotifyKafkaProducer.produce] Publishing Incident Created Event with Slack channel info: {\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977966,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977966979,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}"}
2025-03-14T18:46:08.480400+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-incident-created-with-slack-channel - undefined"}
2025-03-14T18:46:08.480422+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.480484+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.480593+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.480718+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'e66ebf71-d897-46c9-9d4f-523542f17825' to topic 'incident': {\"createdAt\":\"2025-03-14T18:46:08.480Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977966,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977966979,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}
2025-03-14T18:46:08.480743+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'e66ebf71-d897-46c9-9d4f-523542f17825' to Kafka topic 'incident'"}
2025-03-14T18:46:08.480755+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-incident-created-with-slack-channel - undefined"}
2025-03-14T18:46:08.480792+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.15017499774694443\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.480809+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.15017499774694443\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.480860+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.480861+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack channel with ID C08HLMRV19U created for incident with ID e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.488295+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.488530+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-notifier'"}
2025-03-14T18:46:08.488602+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.480Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977966,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977966979,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}
2025-03-14T18:46:08.488606+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.488637+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.488723+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.488724+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.488736+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-created-with-slack-channel"}
2025-03-14T18:46:08.488761+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:08.488813+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-created-with-slack-channel - {\"createdAt\":\"2025-03-14T18:46:08.480Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977966,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977966979,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}
2025-03-14T18:46:08.488889+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.489108+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968489,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:08.489150+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968489,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.480Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741977966,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741977966979,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}
2025-03-14T18:46:08.489152+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968489,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.489194+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968489,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T18:46:08.489236+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968489,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.572434+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.572567+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:08.572582+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.522Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T18:46:08.572600+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T18:46:08.572653+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T18:46:08.572761+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.572827+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.572916+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-notifier'"}
2025-03-14T18:46:08.572945+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.522Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T18:46:08.572962+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T18:46:08.572980+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968572,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T18:46:08.573055+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968573,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.573055+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968573,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.573056+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968573,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-created"}
2025-03-14T18:46:08.573056+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968573,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:08.573085+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968573,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-created - {\"createdAt\":\"2025-03-14T18:46:08.522Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T18:46:08.672520+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.672601+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:08.672623+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.663Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T18:46:08.672638+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T18:46:08.672693+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T18:46:08.672805+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.672872+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.673009+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-notifier'"}
2025-03-14T18:46:08.673012+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.663Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T18:46:08.673015+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968672,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T18:46:08.673065+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968673,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T18:46:08.673102+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968673,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.673102+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968673,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.673114+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968673,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-to-generate"}
2025-03-14T18:46:08.673126+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968673,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:08.673154+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968673,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-bridge-to-generate - {\"createdAt\":\"2025-03-14T18:46:08.663Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T18:46:08.686339+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.686455+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:08.686495+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.677Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}
2025-03-14T18:46:08.686519+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:46:08.686563+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:46:08.686640+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.686716+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.686818+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-notifier'"}
2025-03-14T18:46:08.686839+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:08.677Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}
2025-03-14T18:46:08.686852+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:46:08.686902+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T18:46:08.686937+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:08.686940+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:08.686952+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-invite-users"}
2025-03-14T18:46:08.686978+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:08.687001+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977968686,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-invite-users - {\"createdAt\":\"2025-03-14T18:46:08.677Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}
2025-03-14T18:46:09.369000+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969368,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:09.369153+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-generated' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:09.369217+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:09.360Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}"}
2025-03-14T18:46:09.369246+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"}
2025-03-14T18:46:09.369296+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"}
2025-03-14T18:46:09.369392+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:09.369460+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:09.369580+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-generated' for consumer group='icc-notifier'"}
2025-03-14T18:46:09.369601+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:09.360Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}"}
2025-03-14T18:46:09.369617+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"}
2025-03-14T18:46:09.369671+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"}
2025-03-14T18:46:09.369712+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:09.369742+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:09.369745+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-generated"}
2025-03-14T18:46:09.369745+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:09.369770+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977969369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-bridge-generated - {\"createdAt\":\"2025-03-14T18:46:09.360Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}"}
2025-03-14T18:46:11.703893+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971703,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:11.703974+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977971703,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-notifier'"}
2025-03-14T18:46:11.704013+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971703,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:11.653Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T18:46:11.704016+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971703,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.704075+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.704198+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:11.704199+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:11.704200+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-report-created"}
2025-03-14T18:46:11.704200+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:11.704227+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-report-created - {\"createdAt\":\"2025-03-14T18:46:11.653Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T18:46:11.704319+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:11.704455+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:11.704468+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:11.653Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-e66ebf71-d897-46c9-9d4f-523542f17825\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T18:46:11.704471+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.704526+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T18:46:11.704561+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977971704,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:14.176579+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:14.176610+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:14.176610+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:14.123Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"createdAt\":\"2025-03-14T18:46:08.490Z\",\"modifiedAt\":\"2025-03-14T18:46:13.509Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"}}"}
2025-03-14T18:46:14.176611+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T18:46:14.176652+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T18:46:14.176760+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:14.176836+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:14.176887+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-notifier'"}
2025-03-14T18:46:14.176939+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:14.123Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"createdAt\":\"2025-03-14T18:46:08.490Z\",\"modifiedAt\":\"2025-03-14T18:46:13.509Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"}}"}
2025-03-14T18:46:14.176942+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T18:46:14.176943+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T18:46:14.177044+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:14.177045+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974176,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:14.177048+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974177,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-renamed"}
2025-03-14T18:46:14.177049+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974177,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:14.177061+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977974177,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-renamed - {\"createdAt\":\"2025-03-14T18:46:14.123Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"createdAt\":\"2025-03-14T18:46:08.490Z\",\"modifiedAt\":\"2025-03-14T18:46:13.509Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"}}"}
2025-03-14T18:46:19.743302+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.743604+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T18:46:19.743696+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:19.598Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:13.459Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T18:46:19.414Z\"]},\"requestId\":\"d4e530a4-56e8-8f99-4b06-e9c433983d0d\",\"client\":\"quantumks2s\"}"}
2025-03-14T18:46:19.743696+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:46:19.743735+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:46:19.743848+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:19.743848+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.743880+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T18:46:19.743882+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T18:46:19.743976+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979743,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.744229+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979744,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:19.744344+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979744,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:19.598Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:13.459Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T18:46:05.215Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T18:46:19.414Z\"]},\"requestId\":\"d4e530a4-56e8-8f99-4b06-e9c433983d0d\",\"client\":\"quantumks2s\"}"}
2025-03-14T18:46:19.744344+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979744,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:46:19.744348+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979744,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T18:46:19.744410+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979744,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:19.871875+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979871,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.871966+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979871,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:19.871970+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979871,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:19.821Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0U50AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000PbkGn2AJ\"}]}"}
2025-03-14T18:46:19.872000+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979871,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T18:46:19.872084+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979872,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T18:46:19.872201+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979872,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:19.872276+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979872,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.872371+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979872,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-notifier'"}
2025-03-14T18:46:19.872372+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979872,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:19.821Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0U50AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000PbkGn2AJ\"}]}"}
2025-03-14T18:46:19.872372+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979872,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T18:46:19.872402+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979872,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T18:46:19.872446+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979872,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:19.872645+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741977979872,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:46:19.896593+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.896735+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:19.896776+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:19.821Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0U50AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000PbkGn2AJ\"}],\"cis\":[{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:19.328Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":null}}]}"}
2025-03-14T18:46:19.896779+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T18:46:19.896828+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T18:46:19.896911+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:19.896988+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979896,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:19.897097+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979897,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-notifier'"}
2025-03-14T18:46:19.897135+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979897,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:19.821Z\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0U50AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000PbkGn2AJ\"}],\"cis\":[{\"id\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createLock\":true,\"sfid\":\"aCqEE000000C0U50AK\",\"configurationItem\":{\"id\":\"a7JEE00000PbkGn2AJ\",\"name\":\"deu124\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod3-eucentral1.core1.deu124\",\"parentId\":\"a7JAH000000I3aG2AS\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T18:46:19.328Z\",\"modifiedAt\":\"2025-03-14T18:46:19.328Z\",\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: e66ebf71-d897-46c9-9d4f-523542f17825\",\"externalId\":null}}]}"}
2025-03-14T18:46:19.897138+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979897,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T18:46:19.897187+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977979897,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T18:46:19.897213+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977979897,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:19.897399+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741977979897,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:46:21.736286+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:21.736375+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:21.736407+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[{\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"externalId\":\"a8LEE00001BXhoy2AD\",\"incidentToCiId\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\"}],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"}"}
2025-03-14T18:46:21.736410+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T18:46:21.736448+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T18:46:21.736563+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:21.736646+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:21.736696+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-notifier'"}
2025-03-14T18:46:21.736696+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[{\"id\":\"b0a16aee-1868-4801-9d51-2ad265427404\",\"status\":\"active\",\"externalId\":\"a8LEE00001BXhoy2AD\",\"incidentToCiId\":\"bcd0acdd-c333-446c-8a41-5a78a4fdef7f\"}],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"}"}
2025-03-14T18:46:21.736746+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T18:46:21.736750+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T18:46:21.736807+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:21.736994+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741977981736,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T18:46:26.280209+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:26.280339+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:26.280340+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:25.818Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:46:25.818Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T18:46:26.280366+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:46:26.280425+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:46:26.280608+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:26.280691+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:26.280784+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T18:46:26.280793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:25.818Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:46:25.818Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T18:46:26.280802+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:46:26.280851+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:46:26.280898+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:26.280903+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:26.280934+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T18:46:26.280937+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T18:46:26.280954+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977986280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T18:46:25.818Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:46:25.818Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T18:46:39.396924+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999396,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:39.396997+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977999396,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:39.396998+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999396,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:39.346Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:46:39.396999+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999396,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:46:39.397059+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:46:39.397174+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:39.397216+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:39.397289+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-notifier'"}
2025-03-14T18:46:39.397330+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:39.346Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:46:39.397333+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:46:39.397367+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:46:39.397439+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:39.397442+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:39.397470+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  bullmq-job-completed"}
2025-03-14T18:46:39.397491+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:39.397516+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for bullmq-job-completed - {\"createdAt\":\"2025-03-14T18:46:39.346Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:46:39.488382+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:39.488516+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-slack-actions'"}
2025-03-14T18:46:39.488517+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:39.436Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:46:09.274Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"}
2025-03-14T18:46:39.488538+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:46:39.488599+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:46:39.488699+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:39.489035+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:39.489036+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-notifier'"}
2025-03-14T18:46:39.489043+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:46:39.436Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:46:09.274Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"}
2025-03-14T18:46:39.489043+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:46:39.489044+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:46:39.489045+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:46:39.489045+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:46:39.489046+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-reminder-triggered"}
2025-03-14T18:46:39.489047+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:46:39.489049+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741977999488,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-reminder-triggered - {\"createdAt\":\"2025-03-14T18:46:39.436Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"0faa59b9-45bf-4e5a-9c2b-f87bc05daa77\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:46:09.274Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"}
2025-03-14T18:47:14.334967+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034334,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:47:14.335157+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-slack-actions'"}
2025-03-14T18:47:14.335242+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:47:14.323Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"ok\":true,\"id\":\"cd2c35e4-50e8-43d6-a0e9-04fe21d889da\",\"serviceId\":\"PM846U4\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"requestId\":\"dffcb9f7-07e3-dd24-9c36-3086cf062e9b\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:47:14.335272+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:47:14.335334+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:47:14.335414+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:47:14.335538+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:47:14.335705+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-notifier'"}
2025-03-14T18:47:14.335747+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:47:14.323Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"ok\":true,\"id\":\"cd2c35e4-50e8-43d6-a0e9-04fe21d889da\",\"serviceId\":\"PM846U4\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"requestId\":\"dffcb9f7-07e3-dd24-9c36-3086cf062e9b\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:47:14.335750+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:47:14.335791+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:47:14.335880+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:47:14.335881+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:47:14.335885+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-page-request"}
2025-03-14T18:47:14.335885+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:47:14.335915+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978034335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-page-request - {\"createdAt\":\"2025-03-14T18:47:14.323Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"ok\":true,\"id\":\"cd2c35e4-50e8-43d6-a0e9-04fe21d889da\",\"serviceId\":\"PM846U4\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"requestId\":\"dffcb9f7-07e3-dd24-9c36-3086cf062e9b\",\"client\":\"icc-slack-app\"}"}
2025-03-14T18:47:14.712729+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 The top-level `text` argument is missing in the request payload for a chat.postMessage call - It's a best practice to always provide a `text` argument when posting a message. The `text` is used in places where the content cannot be rendered such as: system push notifications, assistive technology such as screen readers, etc.
2025-03-14T18:47:14.712732+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 Additionally, the attachment-level `fallback` argument is missing in the request payload for a chat.postMessage call - To avoid this warning, it is recommended to always provide a top-level `text` argument when posting a message. Alternatively, you can provide an attachment-level `fallback` argument, though this is now considered a legacy field (see https://api.slack.com/reference/messaging/attachments#legacy_fields for more details).
2025-03-14T18:48:31.295560+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978111295,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T18:48:31.296248+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978111296,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T18:49:51.724690+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191724,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:49:51.724933+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978191724,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-notifier'"}
2025-03-14T18:49:51.724980+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191724,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:49:51.715Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"ok\":true,\"id\":\"3b3b9cc3-cdaf-4906-89f5-ae632f50f871\",\"serviceId\":\"PJ37K8D\",\"serviceName\":\"GUS: Platform Events Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"requestId\":\"ofvsqq-zo5ybf-50smh5-fzpjvj-1741978191408\",\"client\":\"icc-ui\"}"}
2025-03-14T18:49:51.724982+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191724,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:49:51.725045+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:49:51.725587+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:49:51.725588+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:49:51.725589+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-page-request"}
2025-03-14T18:49:51.725589+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:49:51.725591+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-page-request - {\"createdAt\":\"2025-03-14T18:49:51.715Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"ok\":true,\"id\":\"3b3b9cc3-cdaf-4906-89f5-ae632f50f871\",\"serviceId\":\"PJ37K8D\",\"serviceName\":\"GUS: Platform Events Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"requestId\":\"ofvsqq-zo5ybf-50smh5-fzpjvj-1741978191408\",\"client\":\"icc-ui\"}"}
2025-03-14T18:49:51.725591+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:49:51.725598+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-slack-actions'"}
2025-03-14T18:49:51.725598+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:49:51.715Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:54.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T18:46:05.215Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:25.818Z\"},\"eventObj\":{\"ok\":true,\"id\":\"3b3b9cc3-cdaf-4906-89f5-ae632f50f871\",\"serviceId\":\"PJ37K8D\",\"serviceName\":\"GUS: Platform Events Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Platfom events publish failures instance wide DEU124\\nSeverity: Sev2\\nSlack Channel: #icc-73030750\\nBridge URL: https://meet.google.com/vwy-oqks-npc\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\\nAdditional Details: \",\"incidentSubject\":\"Platfom events publish failures instance wide DEU124\",\"incidentDescription\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\"},\"requestId\":\"ofvsqq-zo5ybf-50smh5-fzpjvj-1741978191408\",\"client\":\"icc-ui\"}"}
2025-03-14T18:49:51.725599+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:49:51.725601+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T18:49:51.725601+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978191725,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:49:52.068196+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 The top-level `text` argument is missing in the request payload for a chat.postMessage call - It's a best practice to always provide a `text` argument when posting a message. The `text` is used in places where the content cannot be rendered such as: system push notifications, assistive technology such as screen readers, etc.
2025-03-14T18:49:52.068217+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 Additionally, the attachment-level `fallback` argument is missing in the request payload for a chat.postMessage call - To avoid this warning, it is recommended to always provide a top-level `text` argument when posting a message. Alternatively, you can provide an attachment-level `fallback` argument, though this is now considered a legacy field (see https://api.slack.com/reference/messaging/attachments#legacy_fields for more details).
2025-03-14T18:50:01.205930+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201205,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 5f9d6e04-d851-4df7-a65b-38a80a4355f2"}
2025-03-14T18:50:01.206090+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:50:01.206159+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:50:00.731Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"name\":\"Shaun Levenson\",\"email\":\"slevenson@salesforce.com\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TplQSYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:50:00.731Z\",\"recordId\":\"500EE00001TplQSYAZ\",\"incidentId\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"caseNumber\":\"72988494\"},\"changes\":{}}"}
2025-03-14T18:50:01.206162+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:50:01.206210+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:50:01.206321+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:50:01.206401+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 5f9d6e04-d851-4df7-a65b-38a80a4355f2"}
2025-03-14T18:50:01.206521+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T18:50:01.206522+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:50:00.731Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"name\":\"Shaun Levenson\",\"email\":\"slevenson@salesforce.com\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TplQSYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:50:00.731Z\",\"recordId\":\"500EE00001TplQSYAZ\",\"incidentId\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"caseNumber\":\"72988494\"},\"changes\":{}}"}
2025-03-14T18:50:01.206523+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:50:01.206556+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:50:01.206620+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:50:01.206621+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 5f9d6e04-d851-4df7-a65b-38a80a4355f2"}
2025-03-14T18:50:01.206624+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T18:50:01.206674+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T18:50:01.206677+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978201206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T18:50:00.731Z\",\"user\":{\"id\":\"c64e2b60-2723-468c-b53a-24c9a0a44757\",\"gusUserId\":\"005B0000000G1byIAC\",\"slackUserId\":\"WAWQHBGBS\",\"name\":\"Shaun Levenson\",\"email\":\"slevenson@salesforce.com\"},\"incident\":{\"id\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"slackChannel\":{\"id\":\"C08HCTY1CH4\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TplQSYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T18:50:00.731Z\",\"recordId\":\"500EE00001TplQSYAZ\",\"incidentId\":\"5f9d6e04-d851-4df7-a65b-38a80a4355f2\",\"caseNumber\":\"72988494\"},\"changes\":{}}"}
2025-03-14T18:50:03.059420+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:50:03.059467+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-folder-created' for consumer group='icc-slack-actions'"}
2025-03-14T18:50:03.059467+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:50:02.822Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1QJ5Xas7iKmIZuCbXQZ5t5OiTYmJxkm01\"}}"}
2025-03-14T18:50:03.059522+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}
2025-03-14T18:50:03.059561+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}
2025-03-14T18:50:03.059654+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:50:03.059751+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:50:03.059792+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-folder-created' for consumer group='icc-notifier'"}
2025-03-14T18:50:03.059853+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:50:02.822Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1QJ5Xas7iKmIZuCbXQZ5t5OiTYmJxkm01\"}}"}
2025-03-14T18:50:03.059858+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}
2025-03-14T18:50:03.059858+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-folder-created\"}}"}
2025-03-14T18:50:03.059934+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:50:03.059935+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa"}
2025-03-14T18:50:03.059936+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-folder-created"}
2025-03-14T18:50:03.059936+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:50:03.059939+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978203059,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-bridge-folder-created - {\"createdAt\":\"2025-03-14T18:50:02.822Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"NA\",\"name\":\"NA\"}},\"eventObj\":{\"folderId\":\"1QJ5Xas7iKmIZuCbXQZ5t5OiTYmJxkm01\"}}"}
2025-03-14T18:54:41.878779+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978481878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2766811136,\"uptime\":1798360.2,\"totalMem\":4018151424,\"loadavg\":[0.12,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27955290,\"nice\":16120,\"sys\":4485450,\"idle\":1760445140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27760490,\"nice\":15170,\"sys\":4507580,\"idle\":1760504070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5991,\"sum\":59629}}}"}
2025-03-14T18:54:41.878877+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978481878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:55:16.948158+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:16.948275+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T18:55:16.948276+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:16.898Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:55:16.898Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T18:55:16.948277+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:55:16.948352+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:55:16.948445+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:55:16.948515+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:16.948599+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T18:55:16.948602+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:16.898Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:55:16.898Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T18:55:16.948603+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:55:16.948639+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T18:55:16.948709+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:55:16.948710+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:16.948711+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T18:55:16.948713+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T18:55:16.948750+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978516948,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T18:55:16.898Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T18:55:16.898Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T18:55:41.165374+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:41.165504+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-slack-actions'"}
2025-03-14T18:55:41.165507+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:40.853Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:55:41.165511+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:55:41.165589+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:55:41.165665+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:55:41.165752+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:41.165831+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-notifier'"}
2025-03-14T18:55:41.165832+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:40.853Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:55:41.165832+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:55:41.165860+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T18:55:41.165924+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:55:41.165925+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:41.165927+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  bullmq-job-completed"}
2025-03-14T18:55:41.165930+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:55:41.165978+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541165,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for bullmq-job-completed - {\"createdAt\":\"2025-03-14T18:55:40.853Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"}},\"client\":\"icc-rest\"}"}
2025-03-14T18:55:41.240417+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:41.240605+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-slack-actions'"}
2025-03-14T18:55:41.240622+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:41.187Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:55:10.784Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"}
2025-03-14T18:55:41.240625+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:55:41.240698+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:55:41.240789+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:55:41.240869+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:41.240989+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-notifier'"}
2025-03-14T18:55:41.240992+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:55:41.187Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:55:10.784Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"}
2025-03-14T18:55:41.240993+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:55:41.241022+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T18:55:41.241070+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978541241,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T18:55:41.241070+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541241,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T18:55:41.241135+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541241,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-reminder-triggered"}
2025-03-14T18:55:41.241136+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541241,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T18:55:41.241136+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978541241,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-reminder-triggered - {\"createdAt\":\"2025-03-14T18:55:41.187Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"89f403db-1979-4ead-9c3f-86233af0f2b7\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:55:10.784Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HLMRV19U\"}}"}
2025-03-14T18:57:25.279904+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978645279,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T18:57:25.280635+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978645280,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T18:58:12.012293+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 The top-level `text` argument is missing in the request payload for a chat.postMessage call - It's a best practice to always provide a `text` argument when posting a message. The `text` is used in places where the content cannot be rendered such as: system push notifications, assistive technology such as screen readers, etc.
2025-03-14T18:58:12.012311+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 Additionally, the attachment-level `fallback` argument is missing in the request payload for a chat.postMessage call - To avoid this warning, it is recommended to always provide a top-level `text` argument when posting a message. Alternatively, you can provide an attachment-level `fallback` argument, though this is now considered a legacy field (see https://api.slack.com/reference/messaging/attachments#legacy_fields for more details).
2025-03-14T19:01:51.136703+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911136,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:01:51.137107+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978911137,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-notifier'"}
2025-03-14T19:01:51.137243+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911137,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:01:51.126Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray 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user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"bc65bc04-54e5-4001-b143-7bc3a33f8681\",\"sequenceNumber\":3}}"}
2025-03-14T19:01:51.137252+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911137,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:01:51.137256+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911137,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:01:51.137375+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978911137,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:01:51.137376+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911137,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:01:51.137389+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911137,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-internal-comms-response"}
2025-03-14T19:01:51.137406+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911137,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T19:01:51.137530+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911137,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-internal-comms-response - {\"createdAt\":\"2025-03-14T19:01:51.126Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard 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2025-03-14T19:01:51.138097+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911138,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:01:51.138403+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978911138,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-slack-actions'"}
2025-03-14T19:01:51.138526+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911138,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:01:51.126Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard 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user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"bc65bc04-54e5-4001-b143-7bc3a33f8681\",\"sequenceNumber\":3}}"}
2025-03-14T19:01:51.138527+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911138,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:01:51.138531+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741978911138,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:01:51.138599+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741978911138,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:04:06.149251+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:06.149356+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T19:04:06.149359+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:05.894Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:05.894Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T19:04:06.149385+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:06.149460+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:06.149599+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:04:06.149694+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:06.149793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T19:04:06.149845+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:05.894Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:05.894Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T19:04:06.149848+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:06.149904+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:06.149984+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:04:06.149984+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:06.149995+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T19:04:06.149995+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046149,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T19:04:06.150048+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046150,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T19:04:05.894Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:05.894Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T19:04:06.150050+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979046150,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No slack channel found for incident. Caching event icc-gus-response for later processing"}
2025-03-14T19:04:48.820630+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:48.820684+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979088820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T19:04:48.820742+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:48.284Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:48.284Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T19:04:48.820780+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:48.820806+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:48.820922+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979088820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:04:48.822845+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:48.822846+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979088821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T19:04:48.822847+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:04:48.284Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:48.284Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T19:04:48.822848+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:48.822849+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T19:04:48.822849+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979088821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:04:48.822849+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:04:48.822850+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T19:04:48.822851+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T19:04:48.822851+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979088821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T19:04:48.284Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtcuuYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T19:04:48.284Z\",\"recordId\":\"500EE00001TtcuuYAB\",\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"caseNumber\":\"73030750\"},\"changes\":{}}"}
2025-03-14T19:05:41.878793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979141878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2767527936,\"uptime\":1799020.2,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27963720,\"nice\":16120,\"sys\":4486920,\"idle\":1761094590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27768620,\"nice\":15170,\"sys\":4508930,\"idle\":1761153410,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6033,\"sum\":59613}}}"}
2025-03-14T19:05:41.878905+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979141878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:11:41.878784+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979501878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769408000,\"uptime\":1799380.21,\"totalMem\":4018151424,\"loadavg\":[0.04,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27967040,\"nice\":16120,\"sys\":4487750,\"idle\":1761448720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27771690,\"nice\":15170,\"sys\":4509740,\"idle\":1761507750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5990,\"sum\":59629}}}"}
2025-03-14T19:11:41.878944+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979501878,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:16:41.882789+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979801882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2767826944,\"uptime\":1799680.21,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27970460,\"nice\":16120,\"sys\":4488470,\"idle\":1761743400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27775260,\"nice\":15170,\"sys\":4510470,\"idle\":1761802400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5990,\"sum\":59633}}}"}
2025-03-14T19:16:41.882890+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979801882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:18:41.882772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741979921882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768498688,\"uptime\":1799800.21,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27972040,\"nice\":16120,\"sys\":4488810,\"idle\":1761861040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27777020,\"nice\":15170,\"sys\":4510810,\"idle\":1761920120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59627}}}"}
2025-03-14T19:18:41.882890+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741979921882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:24:10.233784+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980250233,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:24:10.234727+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980250234,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:25:16.874793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:25:16.874855+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980316874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-slack-actions'"}
2025-03-14T19:25:16.874857+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:25:16.634Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"bce52aa6-164b-4cb6-9157-786374f81be4\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}}},\"client\":\"icc-rest\"}"}
2025-03-14T19:25:16.874882+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:16.874959+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316874,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:16.875055+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:25:16.875126+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:25:16.875196+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-slack-actions'"}
2025-03-14T19:25:16.875239+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:25:16.634Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"09fde9f9-1313-445c-9753-618711435ebe\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}}},\"client\":\"icc-rest\"}"}
2025-03-14T19:25:16.875240+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:16.875271+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:16.875320+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:25:16.875387+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:25:16.875471+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-notifier'"}
2025-03-14T19:25:16.875498+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:25:16.634Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"bce52aa6-164b-4cb6-9157-786374f81be4\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}}},\"client\":\"icc-rest\"}"}
2025-03-14T19:25:16.875499+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:16.875502+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:16.875563+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:25:16.875564+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:25:16.875565+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  bullmq-job-completed"}
2025-03-14T19:25:16.875565+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T19:25:16.875579+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for bullmq-job-completed - {\"createdAt\":\"2025-03-14T19:25:16.634Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"bce52aa6-164b-4cb6-9157-786374f81be4\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}}},\"client\":\"icc-rest\"}"}
2025-03-14T19:25:16.875650+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:25:16.875726+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-notifier'"}
2025-03-14T19:25:16.875731+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:25:16.634Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"09fde9f9-1313-445c-9753-618711435ebe\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}}},\"client\":\"icc-rest\"}"}
2025-03-14T19:25:16.875732+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:16.875758+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T19:25:16.875814+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:25:16.875814+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:25:16.875815+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  bullmq-job-completed"}
2025-03-14T19:25:16.875823+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T19:25:16.875826+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980316875,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for bullmq-job-completed - {\"createdAt\":\"2025-03-14T19:25:16.634Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\"},\"eventObj\":{\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"reminderId\":\"09fde9f9-1313-445c-9753-618711435ebe\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}}},\"client\":\"icc-rest\"}"}
2025-03-14T19:26:04.103530+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364103,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:26:04.103946+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980364103,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-slack-actions'"}
2025-03-14T19:26:04.104050+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364103,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:26:04.091Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"1cb3b37f-8932-42f0-a73d-850fd100b691\",\"sequenceNumber\":2}}"}
2025-03-14T19:26:04.104076+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:26:04.104132+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:26:04.104237+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:26:04.104318+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:26:04.104654+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-notifier'"}
2025-03-14T19:26:04.104750+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:26:04.091Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"1cb3b37f-8932-42f0-a73d-850fd100b691\",\"sequenceNumber\":2}}"}
2025-03-14T19:26:04.104753+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:26:04.104812+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T19:26:04.104857+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:26:04.104894+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:26:04.104894+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-internal-comms-response"}
2025-03-14T19:26:04.104914+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T19:26:04.105005+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980364104,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-internal-comms-response - {\"createdAt\":\"2025-03-14T19:26:04.091Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"aa5b1260-3c9b-4b6b-96c7-e7f98dfbb9aa\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"40e42f81-82a6-4bc1-bda8-65c4e8d40c62\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a8720a9d-36e0-4bb2-9bd7-8adda94aec9a\",\"email\":\"miller.jeremy@salesforce.com\",\"active\":true,\"name\":\"Jeremy Miller\",\"firstName\":\"\",\"lastName\":\"\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000008t5ldYAA\",\"slackUserId\":\"U042SBSFFU0\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2022-09-30T09:27:34.056Z\",\"modifiedAt\":\"2022-09-30T09:27:34.056Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T19:04:00.756Z\",\"modifiedAt\":\"2025-03-14T19:04:00.756Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"2e3a4f5e-d8e5-4e68-8a82-40ab8f27dab4\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"1cb3b37f-8932-42f0-a73d-850fd100b691\",\"sequenceNumber\":2}}"}
2025-03-14T19:27:08.489811+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428489,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:27:08.489993+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428489,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-slack-actions'"}
2025-03-14T19:27:08.490071+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428489,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T19:27:08.490103+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}
2025-03-14T19:27:08.490148+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}
2025-03-14T19:27:08.490251+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:27:08.490357+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:27:08.490445+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-notifier'"}
2025-03-14T19:27:08.490448+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T19:27:08.490464+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}
2025-03-14T19:27:08.490523+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}
2025-03-14T19:27:08.490587+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:27:08.490588+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:27:08.490592+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-scheduled-activity-executed"}
2025-03-14T19:27:08.490603+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T19:27:08.490642+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428490,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-scheduled-activity-executed - {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}"}
2025-03-14T19:27:08.673933+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428673,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:27:08.674506+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-slack-actions'"}
2025-03-14T19:27:08.674670+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}"}
2025-03-14T19:27:08.674673+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T19:27:08.674707+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T19:27:08.674815+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:27:08.674898+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:27:08.675299+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-notifier'"}
2025-03-14T19:27:08.675406+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}"}
2025-03-14T19:27:08.675408+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T19:27:08.675411+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T19:27:08.675490+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:27:08.675491+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:27:08.675492+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-page-response"}
2025-03-14T19:27:08.675492+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T19:27:08.675592+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Page notification for icc-page-response - {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}"}
2025-03-14T19:27:08.675972+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Posting Page to slack: {\"attachments\":[{\"color\":\"#2eb886\",\"blocks\":[{\"text\":{\"type\":\"mrkdwn\",\"text\":\"The following service has been paged:\"},\"type\":\"section\"},{\"type\":\"divider\"},{\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Service*\\n<https://salesforce.pagerduty.com/service-directory/PE21PIW|GovCloud SR Management>\"},{\"type\":\"mrkdwn\",\"text\":\"*On Call*\\n<https://salesforce.pagerduty.com/users/P6WHS12|Jessica Repp>\"}],\"accessory\":{\"text\":{\"type\":\"plain_text\",\"text\":\"Mark as Joined\"},\"action_id\":\"page_mark_joined_action\",\"value\":\"PE21PIW\",\"type\":\"button\"},\"type\":\"section\"},{\"elements\":[{\"type\":\"mrkdwn\",\"text\":\"PagerDuty: <https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX|14012846>\"}],\"type\":\"context\"}]}],\"response_type\":\"in_channel\",\"channel\":\"C08HC7YFZ9V\"}"}
2025-03-14T19:27:08.726863+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428726,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:27:08.727044+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428726,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-slack-actions'"}
2025-03-14T19:27:08.727051+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}"}
2025-03-14T19:27:08.727063+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T19:27:08.727136+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T19:27:08.727225+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:27:08.727317+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:27:08.727455+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-notifier'"}
2025-03-14T19:27:08.727459+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}"}
2025-03-14T19:27:08.727470+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T19:27:08.727534+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T19:27:08.727562+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:27:08.727570+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:27:08.727574+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-invite-users"}
2025-03-14T19:27:08.727629+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T19:27:08.727632+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980428727,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-invite-users - {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}"}
2025-03-14T19:27:34.560760+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454560,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:27:34.561080+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-slack-actions'"}
2025-03-14T19:27:34.561140+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:34.552Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000Pe5DIAS\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Issue was caused by drain pump payload loss errors.\",\"customerExperience\":\"Feature disruption for the events platform.\",\"immediateResolution\":\"This issue self-resolved.\",\"aarQuestions\":\"1. Did this issue self-resolve because it was the end of the work day for European users?\\n2. What is the root cause of this type of feature disruption?\\n3. What monitoring/alerting can be improved to catch this issue prior to it becoming a feature disruption?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"High Volume Platform Events\",\"closedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createdBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"modifiedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T19:27:30.355Z\",\"modifiedAt\":\"2025-03-14T19:27:30.355Z\",\"id\":\"317b7522-4738-4383-8370-6a5318fd5e90\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T19:27:34.561175+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T19:27:34.561246+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T19:27:34.561330+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:27:34.561419+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:27:34.561639+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-notifier'"}
2025-03-14T19:27:34.561693+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:34.552Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000Pe5DIAS\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Issue was caused by drain pump payload loss errors.\",\"customerExperience\":\"Feature disruption for the events platform.\",\"immediateResolution\":\"This issue self-resolved.\",\"aarQuestions\":\"1. Did this issue self-resolve because it was the end of the work day for European users?\\n2. What is the root cause of this type of feature disruption?\\n3. What monitoring/alerting can be improved to catch this issue prior to it becoming a feature disruption?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"High Volume Platform Events\",\"closedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createdBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"modifiedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T19:27:30.355Z\",\"modifiedAt\":\"2025-03-14T19:27:30.355Z\",\"id\":\"317b7522-4738-4383-8370-6a5318fd5e90\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T19:27:34.561726+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T19:27:34.561729+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T19:27:34.561809+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:27:34.561809+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: e66ebf71-d897-46c9-9d4f-523542f17825"}
2025-03-14T19:27:34.561810+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-report-finished"}
2025-03-14T19:27:34.561811+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T19:27:34.561887+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980454561,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-report-finished - {\"createdAt\":\"2025-03-14T19:27:34.552Z\",\"incident\":{\"id\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"slackChannel\":{\"id\":\"C08HLMRV19U\",\"name\":\"icc-73030750\"},\"subject\":\"Platfom events publish failures instance wide DEU124\",\"description\":\"Platfom events publish failures instance wide DEU124\\n\\nCase created using .case by @Nikita Aggarwal in #sr for deu124\",\"detectedTime\":\"2025-03-14T18:43:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741977440770739\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-13T22:21:00.000Z\",\"impactEndTime\":\"2025-03-14T18:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/vwy-oqks-npc\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-262-682-1484, pin: 923121531; \\nFind numbers in more regions on https://tel.meet/vwy-oqks-npc?pin=6206579167688, pin: 6206579167688\\n\"},\"roles\":[],\"category\":\"Application\",\"rootCause\":\"Unknown\",\"createdAt\":\"2025-03-14T18:46:05.215Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000Pe5DIAS\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Issue was caused by drain pump payload loss errors.\",\"customerExperience\":\"Feature disruption for the events platform.\",\"immediateResolution\":\"This issue self-resolved.\",\"aarQuestions\":\"1. Did this issue self-resolve because it was the end of the work day for European users?\\n2. What is the root cause of this type of feature disruption?\\n3. What monitoring/alerting can be improved to catch this issue prior to it becoming a feature disruption?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"High Volume Platform Events\",\"closedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incidentId\":\"e66ebf71-d897-46c9-9d4f-523542f17825\",\"createdBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"modifiedBy\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T19:27:30.355Z\",\"modifiedAt\":\"2025-03-14T19:27:30.355Z\",\"id\":\"317b7522-4738-4383-8370-6a5318fd5e90\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73030750\",\"caseRecordId\":\"500EE00001TtcuuYAB\",\"servicesImpacted\":[\"Core 1P\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ozfhAWri83X8\",\"engagedAt\":\"2025-03-14T18:46:19.414Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T19:22:22.495Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ozfhAWri83X8\"}}"}
2025-03-14T19:28:40.485298+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520485,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:28:40.486064+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980520485,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-call-joined' for consumer group='icc-slack-actions'"}
2025-03-14T19:28:40.486071+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520485,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:28:40.169Z\",\"user\":{\"id\":\"8763d3a8-8472-4556-9cd7-df3690b78dbf\",\"email\":\"jrepp@salesforce.com\",\"active\":true,\"name\":\"Jessica Repp\",\"firstName\":\"Jessica\",\"lastName\":\"Repp\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000029o1PIAQ\",\"slackUserId\":\"WAXKL4G85\",\"createdBy\":\"jrepp@salesforce.com\",\"modifiedBy\":\"jrepp@salesforce.com\",\"createdAt\":\"2022-04-05T18:38:23.655Z\",\"modifiedAt\":\"2022-04-05T18:38:23.655Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"serviceName\":\"GovCloud SR Management\",\"onCallJoinedTimestamp\":\"2025-03-14T19:28:39.987Z\",\"onBehalfOf\":{\"id\":\"8763d3a8-8472-4556-9cd7-df3690b78dbf\",\"email\":\"jrepp@salesforce.com\",\"active\":true,\"name\":\"Jessica Repp\",\"firstName\":\"Jessica\",\"lastName\":\"Repp\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000029o1PIAQ\",\"slackUserId\":\"WAXKL4G85\",\"createdBy\":\"jrepp@salesforce.com\",\"modifiedBy\":\"jrepp@salesforce.com\",\"createdAt\":\"2022-04-05T18:38:23.655Z\",\"modifiedAt\":\"2022-04-05T18:38:23.655Z\"},\"createdBy\":\"Jessica Repp\",\"createdAt\":\"2025-03-14T19:28:39.974Z\",\"modifiedAt\":\"2025-03-14T19:28:39.974Z\"},\"changes\":{},\"requestId\":\"c9b57453-7a74-fa50-3813-2542e13c8ce1\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:28:40.486072+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520485,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-call-joined\"}}"}
2025-03-14T19:28:40.486075+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520485,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-call-joined\"}}"}
2025-03-14T19:28:40.486075+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980520485,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:28:40.486077+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520485,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:28:40.486256+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980520486,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-call-joined' for consumer group='icc-notifier'"}
2025-03-14T19:28:40.486331+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520486,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:28:40.169Z\",\"user\":{\"id\":\"8763d3a8-8472-4556-9cd7-df3690b78dbf\",\"email\":\"jrepp@salesforce.com\",\"active\":true,\"name\":\"Jessica Repp\",\"firstName\":\"Jessica\",\"lastName\":\"Repp\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000029o1PIAQ\",\"slackUserId\":\"WAXKL4G85\",\"createdBy\":\"jrepp@salesforce.com\",\"modifiedBy\":\"jrepp@salesforce.com\",\"createdAt\":\"2022-04-05T18:38:23.655Z\",\"modifiedAt\":\"2022-04-05T18:38:23.655Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"serviceName\":\"GovCloud SR Management\",\"onCallJoinedTimestamp\":\"2025-03-14T19:28:39.987Z\",\"onBehalfOf\":{\"id\":\"8763d3a8-8472-4556-9cd7-df3690b78dbf\",\"email\":\"jrepp@salesforce.com\",\"active\":true,\"name\":\"Jessica Repp\",\"firstName\":\"Jessica\",\"lastName\":\"Repp\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000029o1PIAQ\",\"slackUserId\":\"WAXKL4G85\",\"createdBy\":\"jrepp@salesforce.com\",\"modifiedBy\":\"jrepp@salesforce.com\",\"createdAt\":\"2022-04-05T18:38:23.655Z\",\"modifiedAt\":\"2022-04-05T18:38:23.655Z\"},\"createdBy\":\"Jessica Repp\",\"createdAt\":\"2025-03-14T19:28:39.974Z\",\"modifiedAt\":\"2025-03-14T19:28:39.974Z\"},\"changes\":{},\"requestId\":\"c9b57453-7a74-fa50-3813-2542e13c8ce1\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:28:40.486332+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520486,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-call-joined\"}}"}
2025-03-14T19:28:40.486364+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520486,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-call-joined\"}}"}
2025-03-14T19:28:40.486437+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980520486,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:28:40.486438+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520486,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:28:40.486440+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520486,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-call-joined"}
2025-03-14T19:28:40.486497+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520486,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T19:28:40.486525+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980520486,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Page notification for icc-call-joined - {\"createdAt\":\"2025-03-14T19:28:40.169Z\",\"user\":{\"id\":\"8763d3a8-8472-4556-9cd7-df3690b78dbf\",\"email\":\"jrepp@salesforce.com\",\"active\":true,\"name\":\"Jessica Repp\",\"firstName\":\"Jessica\",\"lastName\":\"Repp\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000029o1PIAQ\",\"slackUserId\":\"WAXKL4G85\",\"createdBy\":\"jrepp@salesforce.com\",\"modifiedBy\":\"jrepp@salesforce.com\",\"createdAt\":\"2022-04-05T18:38:23.655Z\",\"modifiedAt\":\"2022-04-05T18:38:23.655Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"serviceName\":\"GovCloud SR Management\",\"onCallJoinedTimestamp\":\"2025-03-14T19:28:39.987Z\",\"onBehalfOf\":{\"id\":\"8763d3a8-8472-4556-9cd7-df3690b78dbf\",\"email\":\"jrepp@salesforce.com\",\"active\":true,\"name\":\"Jessica Repp\",\"firstName\":\"Jessica\",\"lastName\":\"Repp\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000029o1PIAQ\",\"slackUserId\":\"WAXKL4G85\",\"createdBy\":\"jrepp@salesforce.com\",\"modifiedBy\":\"jrepp@salesforce.com\",\"createdAt\":\"2022-04-05T18:38:23.655Z\",\"modifiedAt\":\"2022-04-05T18:38:23.655Z\"},\"createdBy\":\"Jessica Repp\",\"createdAt\":\"2025-03-14T19:28:39.974Z\",\"modifiedAt\":\"2025-03-14T19:28:39.974Z\"},\"changes\":{},\"requestId\":\"c9b57453-7a74-fa50-3813-2542e13c8ce1\",\"client\":\"icc-slack-app\"}"}
2025-03-14T19:29:41.882785+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980581882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769293312,\"uptime\":1800460.21,\"totalMem\":4018151424,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27980070,\"nice\":16120,\"sys\":4490260,\"idle\":1762509960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27785010,\"nice\":15170,\"sys\":4512080,\"idle\":1762569480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6001,\"sum\":59625}}}"}
2025-03-14T19:29:41.882908+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980581882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:34:12.208342+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980852208,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:34:12.209120+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980852209,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:35:41.882773+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741980941882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769985536,\"uptime\":1800820.21,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27983970,\"nice\":16120,\"sys\":4491060,\"idle\":1762864130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27789220,\"nice\":15170,\"sys\":4512900,\"idle\":1762923650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5989,\"sum\":59631}}}"}
2025-03-14T19:35:41.883043+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741980941882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:36:41.882775+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981001882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769985536,\"uptime\":1800880.21,\"totalMem\":4018151424,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27984680,\"nice\":16120,\"sys\":4491200,\"idle\":1762923220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27790030,\"nice\":15170,\"sys\":4513030,\"idle\":1762982710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5988,\"sum\":59631}}}"}
2025-03-14T19:36:41.882923+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981001882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:37:41.882781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981061882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770022400,\"uptime\":1800940.21,\"totalMem\":4018151424,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27985370,\"nice\":16120,\"sys\":4491360,\"idle\":1762982260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27790510,\"nice\":15170,\"sys\":4513140,\"idle\":1763041770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5989,\"sum\":59633}}}"}
2025-03-14T19:37:41.882857+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981061882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:39:13.250837+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981153250,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T19:39:13.251606+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981153251,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T19:40:41.882803+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981241882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769768448,\"uptime\":1801120.21,\"totalMem\":4018151424,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27986900,\"nice\":16120,\"sys\":4491830,\"idle\":1763159380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27791980,\"nice\":15170,\"sys\":4513590,\"idle\":1763218850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5985,\"sum\":59632}}}"}
2025-03-14T19:40:41.882864+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981241882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:42:41.882856+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981361882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770509824,\"uptime\":1801240.21,\"totalMem\":4018151424,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27988400,\"nice\":16120,\"sys\":4492070,\"idle\":1763277500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27793450,\"nice\":15170,\"sys\":4513850,\"idle\":1763336840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5986,\"sum\":59635}}}"}
2025-03-14T19:42:41.882968+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981361882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:43:41.882766+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981421882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770276352,\"uptime\":1801300.21,\"totalMem\":4018151424,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27989090,\"nice\":16120,\"sys\":4492190,\"idle\":1763336550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27794130,\"nice\":15170,\"sys\":4513970,\"idle\":1763395860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5985,\"sum\":59632}}}"}
2025-03-14T19:43:41.882890+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981421882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:45:51.205636+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551205,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:45:51.205901+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981551205,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-slack-actions'"}
2025-03-14T19:45:51.205946+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551205,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:45:51.195Z\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"0f023ae1-609f-4bf2-af0b-55990767c2ee\",\"serviceId\":\"PE4JSXF\",\"serviceName\":\"GUS: STRIDE Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \",\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"requestId\":\"pwyks-0yrgr5-4qw65g-c210d-1741981550844\",\"client\":\"icc-ui\"}"}
2025-03-14T19:45:51.205966+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551205,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T19:45:51.206014+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551205,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T19:45:51.206147+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:45:51.206673+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:45:51.206676+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-notifier'"}
2025-03-14T19:45:51.206679+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:45:51.195Z\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"0f023ae1-609f-4bf2-af0b-55990767c2ee\",\"serviceId\":\"PE4JSXF\",\"serviceName\":\"GUS: STRIDE Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \",\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"requestId\":\"pwyks-0yrgr5-4qw65g-c210d-1741981550844\",\"client\":\"icc-ui\"}"}
2025-03-14T19:45:51.206682+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T19:45:51.206682+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T19:45:51.206682+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:45:51.206684+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T19:45:51.206685+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-page-request"}
2025-03-14T19:45:51.206685+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T19:45:51.206688+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981551206,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-page-request - {\"createdAt\":\"2025-03-14T19:45:51.195Z\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"0f023ae1-609f-4bf2-af0b-55990767c2ee\",\"serviceId\":\"PE4JSXF\",\"serviceName\":\"GUS: STRIDE Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: \",\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"requestId\":\"pwyks-0yrgr5-4qw65g-c210d-1741981550844\",\"client\":\"icc-ui\"}"}
2025-03-14T19:47:41.882790+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741981661882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770345984,\"uptime\":1801540.21,\"totalMem\":4018151424,\"loadavg\":[0.05,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27992110,\"nice\":16120,\"sys\":4492640,\"idle\":1763572600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27797200,\"nice\":15170,\"sys\":4514410,\"idle\":1763631990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5988,\"sum\":59631}}}"}
2025-03-14T19:47:41.882893+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741981661882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:54:41.882776+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741982081882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778664960,\"uptime\":1801960.21,\"totalMem\":4018151424,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27997630,\"nice\":16120,\"sys\":4493580,\"idle\":1763985550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27802510,\"nice\":15170,\"sys\":4515340,\"idle\":1764044650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5998,\"sum\":59629}}}"}
2025-03-14T19:54:41.882903+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741982081882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:56:41.882764+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741982201882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778435584,\"uptime\":1802080.21,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27998630,\"nice\":16120,\"sys\":4493800,\"idle\":1764103740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27803780,\"nice\":15170,\"sys\":4515590,\"idle\":1764162590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5989,\"sum\":59632}}}"}
2025-03-14T19:56:41.882925+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741982201882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T19:59:41.882842+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741982381882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778447872,\"uptime\":1802260.21,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28000040,\"nice\":16120,\"sys\":4494180,\"idle\":1764280820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27805210,\"nice\":15170,\"sys\":4515980,\"idle\":1764339750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5999,\"sum\":59627}}}"}
2025-03-14T19:59:41.882913+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741982381882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:03:41.882790+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741982621882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777808896,\"uptime\":1802500.21,\"totalMem\":4018151424,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28002930,\"nice\":16120,\"sys\":4494800,\"idle\":1764517030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27808970,\"nice\":15170,\"sys\":4516510,\"idle\":1764575780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5988,\"sum\":59630}}}"}
2025-03-14T20:03:41.882940+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741982621882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:07:41.882794+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741982861882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778329088,\"uptime\":1802740.21,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28005280,\"nice\":16120,\"sys\":4495260,\"idle\":1764753180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27811230,\"nice\":15170,\"sys\":4517120,\"idle\":1764811840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5990,\"sum\":59625}}}"}
2025-03-14T20:07:41.882917+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741982861882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:11:41.882790+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741983101882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776768512,\"uptime\":1802980.21,\"totalMem\":4018151424,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28007710,\"nice\":16120,\"sys\":4495710,\"idle\":1764989300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27813920,\"nice\":15170,\"sys\":4517620,\"idle\":1765047970,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5990,\"sum\":59631}}}"}
2025-03-14T20:11:41.882918+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741983101882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:21:41.882829+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741983701882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2774859776,\"uptime\":1803580.21,\"totalMem\":4018151424,\"loadavg\":[0.27,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28014580,\"nice\":16120,\"sys\":4497020,\"idle\":1765579290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27820950,\"nice\":15170,\"sys\":4519060,\"idle\":1765637880,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5989,\"sum\":59630}}}"}
2025-03-14T20:21:41.882934+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741983701882,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:31:41.886777+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984301886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2811224064,\"uptime\":1804180.21,\"totalMem\":4018151424,\"loadavg\":[0.28,0.17,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28044180,\"nice\":16120,\"sys\":4499440,\"idle\":1766144750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27853090,\"nice\":15170,\"sys\":4521400,\"idle\":1766201330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5988,\"sum\":59627}}}"}
2025-03-14T20:31:41.886904+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984301886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:31:56.074104+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316073,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T20:31:56.074236+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-slack-actions'"}
2025-03-14T20:31:56.074261+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:31:56.022Z\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"name\":\"Neil Curtis\",\"email\":\"neil.curtis@salesforce.com\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"\"},\"caseRecordId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"prbNumber\":{\"sfid\":\"a4QEE00000067ej2AA\",\"valid\":true,\"gusIdentifier\":\"PRB-0027107\",\"value\":\"PRB-0027107\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5IgrYAF\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T20:31:56.022Z\",\"recordId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"\"}}"}
2025-03-14T20:31:56.074262+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T20:31:56.074330+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T20:31:56.074421+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:31:56.074511+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T20:31:56.074598+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-notifier'"}
2025-03-14T20:31:56.074614+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:31:56.022Z\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"name\":\"Neil Curtis\",\"email\":\"neil.curtis@salesforce.com\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"\"},\"caseRecordId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"prbNumber\":{\"sfid\":\"a4QEE00000067ej2AA\",\"valid\":true,\"gusIdentifier\":\"PRB-0027107\",\"value\":\"PRB-0027107\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5IgrYAF\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T20:31:56.022Z\",\"recordId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"\"}}"}
2025-03-14T20:31:56.074648+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T20:31:56.074667+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T20:31:56.074716+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:31:56.074716+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f"}
2025-03-14T20:31:56.074744+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-prb-number-updated"}
2025-03-14T20:31:56.074745+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T20:31:56.074772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984316074,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-prb-number-updated - {\"createdAt\":\"2025-03-14T20:31:56.022Z\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"name\":\"Neil Curtis\",\"email\":\"neil.curtis@salesforce.com\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"\"},\"caseRecordId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"prbNumber\":{\"sfid\":\"a4QEE00000067ej2AA\",\"valid\":true,\"gusIdentifier\":\"PRB-0027107\",\"value\":\"PRB-0027107\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5IgrYAF\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T20:31:56.022Z\",\"recordId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"caseNumber\":\"\"}}"}
2025-03-14T20:33:41.886807+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984421886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832859136,\"uptime\":1804300.21,\"totalMem\":4018151424,\"loadavg\":[0.08,0.13,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28045350,\"nice\":16120,\"sys\":4499740,\"idle\":1766262830,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27854570,\"nice\":15170,\"sys\":4521620,\"idle\":1766319430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5992,\"sum\":59632}}}"}
2025-03-14T20:33:41.886901+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984421886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:34:24.281121+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984464281,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T20:34:24.282013+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984464281,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T20:34:41.886781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984481886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832384000,\"uptime\":1804360.21,\"totalMem\":4018151424,\"loadavg\":[0.03,0.11,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28045810,\"nice\":16120,\"sys\":4499850,\"idle\":1766321910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27855070,\"nice\":15170,\"sys\":4521750,\"idle\":1766378480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5998,\"sum\":59630}}}"}
2025-03-14T20:34:41.886887+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984481886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:37:41.886765+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984661886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829746176,\"uptime\":1804540.21,\"totalMem\":4018151424,\"loadavg\":[0,0.05,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28047930,\"nice\":16120,\"sys\":4500290,\"idle\":1766498990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27856770,\"nice\":15170,\"sys\":4522090,\"idle\":1766555690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59630}}}"}
2025-03-14T20:37:41.886889+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984661886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:42:41.886807+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741984961886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828021760,\"uptime\":1804840.21,\"totalMem\":4018151424,\"loadavg\":[0.35,0.12,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28050960,\"nice\":16120,\"sys\":4500990,\"idle\":1766794240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27860150,\"nice\":15170,\"sys\":4522820,\"idle\":1766850850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5986,\"sum\":59633}}}"}
2025-03-14T20:42:41.886961+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741984961886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:43:41.886781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985021886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828042240,\"uptime\":1804900.21,\"totalMem\":4018151424,\"loadavg\":[0.12,0.09,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28051720,\"nice\":16120,\"sys\":4501100,\"idle\":1766853350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27860930,\"nice\":15170,\"sys\":4522930,\"idle\":1766909890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5986,\"sum\":59628}}}"}
2025-03-14T20:43:41.886930+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985021886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:44:41.886781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985081886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828058624,\"uptime\":1804960.21,\"totalMem\":4018151424,\"loadavg\":[0.04,0.07,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28052400,\"nice\":16120,\"sys\":4501230,\"idle\":1766912460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27861520,\"nice\":15170,\"sys\":4523040,\"idle\":1766968890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6001,\"sum\":59629}}}"}
2025-03-14T20:44:41.886884+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985081886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:45:41.886782+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985141886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829271040,\"uptime\":1805020.21,\"totalMem\":4018151424,\"loadavg\":[0.01,0.06,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28052880,\"nice\":16120,\"sys\":4501350,\"idle\":1766971480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27861920,\"nice\":15170,\"sys\":4523200,\"idle\":1767027920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5988,\"sum\":59633}}}"}
2025-03-14T20:45:41.886861+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985141886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:49:27.227831+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985367227,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T20:49:27.228623+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985367228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T20:50:22.604802+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422604,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:22.604986+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985422604,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-slack-actions'"}
2025-03-14T20:50:22.605031+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422604,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:22.439Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U066V549B7E\"],\"channels\":[\"CAFK7KRS5\"],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"17a1ac3b-c8fa-fc9f-09e1-5bb513a8e5fc\",\"client\":\"icc-slack-app\"}"}
2025-03-14T20:50:22.605076+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422605,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T20:50:22.605104+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422605,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T20:50:22.605239+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985422605,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:22.607507+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:22.607509+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985422607,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-notifier'"}
2025-03-14T20:50:22.607510+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422607,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:22.439Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U066V549B7E\"],\"channels\":[\"CAFK7KRS5\"],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"17a1ac3b-c8fa-fc9f-09e1-5bb513a8e5fc\",\"client\":\"icc-slack-app\"}"}
2025-03-14T20:50:22.607513+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422607,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T20:50:22.607516+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422607,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T20:50:22.607517+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985422607,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:22.607519+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422607,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:22.607519+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422607,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-created-without-slack-channel"}
2025-03-14T20:50:22.607521+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422607,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T20:50:22.607523+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985422607,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-created-without-slack-channel - {\"createdAt\":\"2025-03-14T20:50:22.439Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T20:50:22.286Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T20:50:22.286Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"modifiedAt\":\"2025-03-14T20:50:22.286Z\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"id\":\"97f1bcf1-d172-4097-a262-e9287c02ed4d\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U066V549B7E\"],\"channels\":[\"CAFK7KRS5\"],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"17a1ac3b-c8fa-fc9f-09e1-5bb513a8e5fc\",\"client\":\"icc-slack-app\"}"}
2025-03-14T20:50:24.777737+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424777,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:24.777819+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985424777,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-slack-actions'"}
2025-03-14T20:50:24.777874+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424777,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:24.728Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741985422,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741985422788,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T20:50:24.777874+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424777,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T20:50:24.777941+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424777,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T20:50:24.778036+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985424777,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:24.778086+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:24.778246+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-notifier'"}
2025-03-14T20:50:24.778247+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:24.728Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741985422,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741985422788,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T20:50:24.778248+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T20:50:24.778252+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T20:50:24.778313+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:24.778313+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:24.778314+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-created"}
2025-03-14T20:50:24.778314+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T20:50:24.778344+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985424778,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-created - {\"createdAt\":\"2025-03-14T20:50:24.728Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741985422,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-81b17238-6dd4-414e-bba3-cc7afa048f95\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741985422788,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T20:50:29.345905+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429345,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:29.346033+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985429345,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T20:50:29.346040+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429345,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T20:50:29.346041+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T20:50:29.346112+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T20:50:29.346191+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:29.346271+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:29.346317+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T20:50:29.346394+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T20:50:29.346395+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T20:50:29.346431+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T20:50:29.346443+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:29.346496+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:29.346497+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T20:50:29.346534+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T20:50:29.346591+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985429346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T20:50:29.297Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T20:50:29.297Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T20:50:41.201875+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441201,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:41.202006+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985441201,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T20:50:41.202010+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441201,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:41.152Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T20:50:41.152Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}"}
2025-03-14T20:50:41.202055+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T20:50:41.202113+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T20:50:41.202209+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:41.202279+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:41.202399+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T20:50:41.202403+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:41.152Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T20:50:41.152Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}"}
2025-03-14T20:50:41.202404+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T20:50:41.202422+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T20:50:41.202509+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:41.202510+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:41.202511+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T20:50:41.202527+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T20:50:41.202554+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985441202,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T20:50:41.152Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T20:50:41.152Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}"}
2025-03-14T20:50:59.916382+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:59.916586+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-acknowledged' for consumer group='icc-slack-actions'"}
2025-03-14T20:50:59.916628+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:59.356Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"id\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T20:50:24.762Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T20:50:59.189Z\",\"acknowledgedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true,\"reminderId\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"slackChannelId\":\"C08HYEA8CGL\"},\"requestId\":\"9fcdb9e1-701e-f0ce-d4b4-1cf4542e91c1\",\"client\":\"icc-slack-app\"}"}
2025-03-14T20:50:59.916629+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-acknowledged\"}}"}
2025-03-14T20:50:59.916686+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-acknowledged\"}}"}
2025-03-14T20:50:59.917173+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:59.917174+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:59.917175+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-acknowledged' for consumer group='icc-notifier'"}
2025-03-14T20:50:59.917176+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T20:50:59.356Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"id\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T20:50:24.762Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T20:50:59.189Z\",\"acknowledgedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true,\"reminderId\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"slackChannelId\":\"C08HYEA8CGL\"},\"requestId\":\"9fcdb9e1-701e-f0ce-d4b4-1cf4542e91c1\",\"client\":\"icc-slack-app\"}"}
2025-03-14T20:50:59.917177+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459916,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-acknowledged\"}}"}
2025-03-14T20:50:59.917177+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459917,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-acknowledged\"}}"}
2025-03-14T20:50:59.917178+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985459917,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:50:59.917178+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459917,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T20:50:59.917179+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459917,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-reminder-acknowledged"}
2025-03-14T20:50:59.917181+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459917,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T20:50:59.917182+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985459917,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-reminder-acknowledged - {\"createdAt\":\"2025-03-14T20:50:59.356Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"},\"eventObj\":{\"id\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T20:50:24.762Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T20:50:59.189Z\",\"acknowledgedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true,\"reminderId\":\"167572f0-db59-4c1e-9a40-f9383d5fe791\",\"slackChannelId\":\"C08HYEA8CGL\"},\"requestId\":\"9fcdb9e1-701e-f0ce-d4b4-1cf4542e91c1\",\"client\":\"icc-slack-app\"}"}
2025-03-14T20:52:41.886805+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985561886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842537984,\"uptime\":1805440.21,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28057580,\"nice\":16120,\"sys\":4502220,\"idle\":1767384310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27866600,\"nice\":15170,\"sys\":4524070,\"idle\":1767440860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5993,\"sum\":59631}}}"}
2025-03-14T20:52:41.886873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985561886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:53:41.886775+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985621886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842066944,\"uptime\":1805500.21,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28058060,\"nice\":16120,\"sys\":4502340,\"idle\":1767443440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27867220,\"nice\":15170,\"sys\":4524200,\"idle\":1767499830,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5988,\"sum\":59629}}}"}
2025-03-14T20:53:41.886926+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985621886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T20:59:41.886767+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741985981886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838585344,\"uptime\":1805860.21,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28062490,\"nice\":16120,\"sys\":4503040,\"idle\":1767797680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27871030,\"nice\":15170,\"sys\":4524870,\"idle\":1767854260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6001,\"sum\":59627}}}"}
2025-03-14T20:59:41.886921+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741985981886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:03:24.606369+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:03:24.606504+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T21:03:24.606526+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:03:24.100Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T21:03:24.100Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}"}
2025-03-14T21:03:24.606552+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:03:24.606626+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:03:24.606723+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:03:24.606789+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:03:24.609222+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T21:03:24.609229+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:03:24.100Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T21:03:24.100Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}"}
2025-03-14T21:03:24.609230+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:03:24.609231+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:03:24.609231+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:03:24.609232+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:03:24.609234+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T21:03:24.609235+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T21:03:24.609235+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986204606,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T21:03:24.100Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtyjyYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T21:03:24.100Z\",\"recordId\":\"500EE00001TtyjyYAB\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"73033613\"},\"changes\":{}}"}
2025-03-14T21:03:41.886759+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986221886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842148864,\"uptime\":1806100.21,\"totalMem\":4018151424,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28065010,\"nice\":16120,\"sys\":4503560,\"idle\":1768033750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27873310,\"nice\":15170,\"sys\":4525440,\"idle\":1768090530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6013,\"sum\":59627}}}"}
2025-03-14T21:03:41.886917+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986221886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:06:41.886768+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986401886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843373568,\"uptime\":1806280.21,\"totalMem\":4018151424,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28066740,\"nice\":16120,\"sys\":4503960,\"idle\":1768210950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27875490,\"nice\":15170,\"sys\":4525790,\"idle\":1768267560,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5987,\"sum\":59633}}}"}
2025-03-14T21:06:41.886914+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986401886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:07:41.886815+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986461886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842497024,\"uptime\":1806340.21,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28067450,\"nice\":16120,\"sys\":4504130,\"idle\":1768270050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27876390,\"nice\":15170,\"sys\":4525880,\"idle\":1768326600,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5989,\"sum\":59629}}}"}
2025-03-14T21:07:41.886855+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986461886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:08:41.890789+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986521890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842980352,\"uptime\":1806400.21,\"totalMem\":4018151424,\"loadavg\":[0.47,0.15,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28068100,\"nice\":16120,\"sys\":4504250,\"idle\":1768329150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27877000,\"nice\":15170,\"sys\":4526020,\"idle\":1768385650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5989,\"sum\":59630}}}"}
2025-03-14T21:08:41.890922+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986521890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:12:41.886792+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986761886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845663232,\"uptime\":1806640.21,\"totalMem\":4018151424,\"loadavg\":[0.09,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28071230,\"nice\":16120,\"sys\":4504770,\"idle\":1768565130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27879850,\"nice\":15170,\"sys\":4526510,\"idle\":1768621870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5989,\"sum\":59630}}}"}
2025-03-14T21:12:41.886886+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986761886,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:37.987454+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877987,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:37.987748+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986877987,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-slack-actions'"}
2025-03-14T21:14:37.987785+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877987,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:14:37.822Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T18:10:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/C1P1YARE1/p1741981733302919\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T17:48:00.000Z\",\"impactEndTime\":\"2025-03-14T18:37:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https://tel.meet/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[],\"category\":\"Self Inflicted: Failed Change\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000bmYaIAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"A change to enforce TLS via HSTS had unexpected side-effects.\",\"customerExperience\":\"Some customers had build failures (76 builds failed during impact). No known customer support tickets came in regarding the issue.\",\"immediateResolution\":\"Rolling back the change resolved the issue.\",\"aarQuestions\":\"What additional steps could we take to avoid this in the future?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"Heroku Infrastructure\",\"closedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T21:14:37.799Z\",\"modifiedAt\":\"2025-03-14T21:14:37.799Z\",\"id\":\"73f39267-6a29-42f0-baef-cb55e76772d9\"},\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[\"Heroku\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T21:03:24.100Z\"},\"requestId\":\"d9823b61-c3e8-5dda-e77e-5b058c5af378\",\"client\":\"icc-slack-app\"}"}
2025-03-14T21:14:37.987812+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877987,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}
2025-03-14T21:14:37.987838+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877987,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}
2025-03-14T21:14:37.987971+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986877987,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:37.988010+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877987,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:37.988440+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986877988,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-notifier'"}
2025-03-14T21:14:37.988443+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877988,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:14:37.822Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T18:10:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/C1P1YARE1/p1741981733302919\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T17:48:00.000Z\",\"impactEndTime\":\"2025-03-14T18:37:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https://tel.meet/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[],\"category\":\"Self Inflicted: Failed Change\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000bmYaIAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"A change to enforce TLS via HSTS had unexpected side-effects.\",\"customerExperience\":\"Some customers had build failures (76 builds failed during impact). No known customer support tickets came in regarding the issue.\",\"immediateResolution\":\"Rolling back the change resolved the issue.\",\"aarQuestions\":\"What additional steps could we take to avoid this in the future?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"Heroku Infrastructure\",\"closedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T21:14:37.799Z\",\"modifiedAt\":\"2025-03-14T21:14:37.799Z\",\"id\":\"73f39267-6a29-42f0-baef-cb55e76772d9\"},\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[\"Heroku\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T21:03:24.100Z\"},\"requestId\":\"d9823b61-c3e8-5dda-e77e-5b058c5af378\",\"client\":\"icc-slack-app\"}"}
2025-03-14T21:14:37.988445+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877988,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}
2025-03-14T21:14:37.988447+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877988,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}
2025-03-14T21:14:37.988448+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986877988,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:37.988449+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877988,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:37.988450+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877988,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-closed"}
2025-03-14T21:14:37.988451+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986877988,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T21:14:41.397027+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881396,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:41.397281+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-slack-actions'"}
2025-03-14T21:14:41.397381+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:14:41.388Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T18:10:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/C1P1YARE1/p1741981733302919\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T17:48:00.000Z\",\"impactEndTime\":\"2025-03-14T18:37:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https://tel.meet/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[],\"category\":\"Self Inflicted: Failed Change\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000bmYaIAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"A change to enforce TLS via HSTS had unexpected side-effects.\",\"customerExperience\":\"Some customers had build failures (76 builds failed during impact). No known customer support tickets came in regarding the issue.\",\"immediateResolution\":\"Rolling back the change resolved the issue.\",\"aarQuestions\":\"What additional steps could we take to avoid this in the future?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"Heroku Infrastructure\",\"closedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T21:14:37.799Z\",\"modifiedAt\":\"2025-03-14T21:14:37.799Z\",\"id\":\"73f39267-6a29-42f0-baef-cb55e76772d9\"},\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[\"Heroku\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T21:03:24.100Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ExbSAJDzV3aC\"}}"}
2025-03-14T21:14:41.397383+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T21:14:41.397421+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T21:14:41.397552+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:41.397581+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:41.397807+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-notifier'"}
2025-03-14T21:14:41.397868+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:14:41.388Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T18:10:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/C1P1YARE1/p1741981733302919\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T17:48:00.000Z\",\"impactEndTime\":\"2025-03-14T18:37:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https://tel.meet/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[],\"category\":\"Self Inflicted: Failed Change\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000bmYaIAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"A change to enforce TLS via HSTS had unexpected side-effects.\",\"customerExperience\":\"Some customers had build failures (76 builds failed during impact). No known customer support tickets came in regarding the issue.\",\"immediateResolution\":\"Rolling back the change resolved the issue.\",\"aarQuestions\":\"What additional steps could we take to avoid this in the future?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"Heroku Infrastructure\",\"closedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T21:14:37.799Z\",\"modifiedAt\":\"2025-03-14T21:14:37.799Z\",\"id\":\"73f39267-6a29-42f0-baef-cb55e76772d9\"},\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[\"Heroku\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T21:03:24.100Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ExbSAJDzV3aC\"}}"}
2025-03-14T21:14:41.397899+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T21:14:41.397950+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}
2025-03-14T21:14:41.397976+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:41.397988+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:41.398032+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881397,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-report-finished"}
2025-03-14T21:14:41.398035+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881398,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T21:14:41.398085+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881398,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-report-finished - {\"createdAt\":\"2025-03-14T21:14:41.388Z\",\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"icc-73033613\"},\"subject\":\"[Retroactive] Build failures\",\"description\":\"New builds were failing\",\"detectedTime\":\"2025-03-14T18:10:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/C1P1YARE1/p1741981733302919\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-14T17:48:00.000Z\",\"impactEndTime\":\"2025-03-14T18:37:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/qzh-yikf-sbu\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-260-296-0116, pin: 823430604; \\nFind numbers in more regions on https://tel.meet/qzh-yikf-sbu?pin=6416545718827, pin: 6416545718827\\n\"},\"roles\":[],\"category\":\"Self Inflicted: Failed Change\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T20:50:22.286Z\",\"closingDetails\":{\"productTag\":\"a1aB0000000bmYaIAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"A change to enforce TLS via HSTS had unexpected side-effects.\",\"customerExperience\":\"Some customers had build failures (76 builds failed during impact). No known customer support tickets came in regarding the issue.\",\"immediateResolution\":\"Rolling back the change resolved the issue.\",\"aarQuestions\":\"What additional steps could we take to avoid this in the future?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"Heroku Infrastructure\",\"closedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"createdBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"modifiedBy\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"email\":\"jason.harrison@salesforce.com\",\"active\":true,\"name\":\"Jason Harrison\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-01T20:41:59.839Z\",\"modifiedAt\":\"2024-04-01T20:41:59.839Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T21:14:37.799Z\",\"modifiedAt\":\"2025-03-14T21:14:37.799Z\",\"id\":\"73f39267-6a29-42f0-baef-cb55e76772d9\"},\"scrumTeamId\":\"a00B0000009k871IAA\",\"team\":\"Heroku Web Services - Identity\",\"caseNumber\":\"73033613\",\"caseRecordId\":\"500EE00001TtyjyYAB\",\"servicesImpacted\":[\"Heroku\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/ExbSAJDzV3aC\",\"engagedAt\":\"2025-03-14T20:50:35.745Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T21:03:24.100Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/ExbSAJDzV3aC\"}}"}
2025-03-14T21:14:41.890795+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986881890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845384704,\"uptime\":1806760.21,\"totalMem\":4018151424,\"loadavg\":[0.03,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28072590,\"nice\":16120,\"sys\":4505020,\"idle\":1768683280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27881310,\"nice\":15170,\"sys\":4526760,\"idle\":1768739920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5992,\"sum\":59631}}}"}
2025-03-14T21:14:41.890919+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986881890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:49.674793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:49.674863+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986889674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-slack-actions'"}
2025-03-14T21:14:49.674889+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:14:49.552Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"prbNumber\":{\"sfid\":\"a4QEE00000067gL2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027108\",\"value\":\"PRB-0027108\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5lFqYAJ\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T21:14:49.552Z\",\"recordId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"\"}}"}
2025-03-14T21:14:49.674922+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T21:14:49.674947+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889674,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T21:14:49.675050+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:49.675140+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:49.675233+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-notifier'"}
2025-03-14T21:14:49.675237+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:14:49.552Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"prbNumber\":{\"sfid\":\"a4QEE00000067gL2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027108\",\"value\":\"PRB-0027108\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5lFqYAJ\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T21:14:49.552Z\",\"recordId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"\"}}"}
2025-03-14T21:14:49.675238+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T21:14:49.675254+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}
2025-03-14T21:14:49.675335+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:49.675336+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:49.675337+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-prb-number-updated"}
2025-03-14T21:14:49.675337+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T21:14:49.675357+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986889675,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-prb-number-updated - {\"createdAt\":\"2025-03-14T21:14:49.552Z\",\"user\":{\"id\":\"16818eee-1d49-4bf8-862d-dbb87204a673\",\"gusUserId\":\"005EE00000KO6C3YAL\",\"slackUserId\":\"U066V549B7E\",\"name\":\"Jason Harrison\",\"email\":\"jason.harrison@salesforce.com\"},\"incident\":{\"id\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"slackChannel\":{\"id\":\"C08HYEA8CGL\",\"name\":\"\"},\"caseRecordId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"prbNumber\":{\"sfid\":\"a4QEE00000067gL2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027108\",\"value\":\"PRB-0027108\",\"createdByIcc\":true,\"workItems\":[{\"id\":\"a07EE00002B5lFqYAJ\",\"success\":true}]}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T21:14:49.552Z\",\"recordId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\",\"caseNumber\":\"\"}}"}
2025-03-14T21:14:54.369849+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986894369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:54.369945+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986894369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-slack-actions'"}
2025-03-14T21:14:54.369951+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986894369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"}"}
2025-03-14T21:14:54.369981+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986894369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T21:14:54.370031+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986894369,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T21:14:54.370169+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986894370,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:54.370221+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986894370,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 81b17238-6dd4-414e-bba3-cc7afa048f95"}
2025-03-14T21:14:54.370272+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986894370,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-notifier'"}
2025-03-14T21:14:54.370273+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986894370,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"81b17238-6dd4-414e-bba3-cc7afa048f95\"}"}
2025-03-14T21:14:54.370329+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986894370,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T21:14:54.370329+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741986894370,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T21:14:54.370351+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741986894370,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:14:54.370600+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741986894370,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T21:16:41.263900+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987001263,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T21:16:41.264601+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987001264,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T21:18:14.181223+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094180,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.181494+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094181,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T21:18:14.181579+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094181,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.029Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T21:18:13.836Z\"]},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.181580+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094181,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T21:18:14.181621+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094181,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T21:18:14.181728+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094181,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.182270+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094181,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.182271+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T21:18:14.182278+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.029Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T21:18:13.836Z\"]},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.182279+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T21:18:14.182280+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T21:18:14.182281+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.182282+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.182282+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T21:18:14.182283+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T21:18:14.227773+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094227,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.227974+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094227,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-slack-actions'"}
2025-03-14T21:18:14.228037+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094227,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.214Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.228068+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T21:18:14.228069+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T21:18:14.229125+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.229127+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.229130+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-notifier'"}
2025-03-14T21:18:14.229139+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.214Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.229140+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T21:18:14.229141+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T21:18:14.229141+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.229142+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.229142+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-usd-resource-deleted"}
2025-03-14T21:18:14.229143+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T21:18:14.229146+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094228,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-usd-resource-deleted - {\"createdAt\":\"2025-03-14T21:18:14.214Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.252297+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094252,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.252629+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094252,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-slack-actions'"}
2025-03-14T21:18:14.252731+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094252,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.242Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\"},\"eventObj\":[],\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.252748+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094252,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T21:18:14.252805+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094252,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T21:18:14.252901+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094252,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.252982+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094252,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.253204+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094253,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-notifier'"}
2025-03-14T21:18:14.253258+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094253,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.242Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\"},\"eventObj\":[],\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.253259+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094253,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T21:18:14.253290+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094253,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T21:18:14.253327+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094253,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.253328+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094253,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.253353+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094253,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-usd-resource-created"}
2025-03-14T21:18:14.253354+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094253,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T21:18:14.253413+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094253,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-usd-resource-created - {\"createdAt\":\"2025-03-14T21:18:14.242Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"icc-73030748\"},\"subject\":\"we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy)\",\"description\":\"From 13thMarch 11:57 pm, we are observing the certificate identity requests coming to our server from all the customers have started giving values for SAN (getBy) as \\\"spiffe://pki.sfdc.net/v1/service=ingressgateway/namespace=sfproxy\\\", which used to empty earlier. Due to this, our service is not able to authorise calls made to us using the certs provided.\\nLog link: http://sfdc.co/bMKuNf\\nThis logs shows the difference between previous log message and new log message.\\nValidation in the code link: https://git.soma.salesforce.com/services/sfdc-bazel/blob/main/projects/services/ast/astciservice/src/main/java/com/salesforce/ast/cert/MTLSIdentityExtractor.java#L36\",\"detectedTime\":\"2025-03-14T18:45:55.304Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CT6U3FZ17/p1741928358140569\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T18:45:55.304Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yhy-pdqj-ush\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-323-538-2198, pin: 899196577; \\nFind numbers in more regions on https://tel.meet/yhy-pdqj-ush?pin=9627594296136, pin: 9627594296136\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"modifiedAt\":\"2025-03-14T18:45:55.304Z\",\"createdBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"modifiedBy\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"id\":\"ef8bd76c-d63d-456d-badc-8345e196f127\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a7de23eb-4333-431f-a23c-5e75298e904b\",\"email\":\"hanumanth.bandi@salesforce.com\",\"active\":true,\"name\":\"Hanumantha Bandi\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000005KG3MIAW\",\"slackUserId\":\"WJH7Y437A\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-12-20T02:23:57.306Z\",\"modifiedAt\":\"2024-12-20T02:23:57.306Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T18:45:55.304Z\",\"scrumTeamId\":\"a00EE00000c325vYAA\",\"team\":\"AST-Transformers\",\"caseNumber\":\"73030748\",\"caseRecordId\":\"500EE00001TteJyYAJ\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/OZghAaVzkWko\",\"engagedAt\":\"2025-03-14T21:18:13.836Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:46:02.431Z\"},\"eventObj\":[],\"requestId\":\"0qx5i-arq1po-mvvhqnb-ox8yyc-1741987093681\",\"client\":\"icc-ui\"}"}
2025-03-14T21:18:14.307816+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094307,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.307930+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094307,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-slack-actions'"}
2025-03-14T21:18:14.307946+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094307,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.252Z\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"responses\":[]}"}
2025-03-14T21:18:14.307946+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094307,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T21:18:14.307999+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094307,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T21:18:14.308090+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094308,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.308165+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094308,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:14.308251+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094308,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-notifier'"}
2025-03-14T21:18:14.308271+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094308,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:14.252Z\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"email\":\"pramod.pai@salesforce.com\",\"active\":true,\"name\":\"Pramod Pai\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-01-29T20:48:18.188Z\",\"modifiedAt\":\"2024-01-29T20:48:18.188Z\"},\"responses\":[]}"}
2025-03-14T21:18:14.308285+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094308,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T21:18:14.308320+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987094308,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T21:18:14.308366+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987094308,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:14.308594+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741987094308,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T21:18:22.551583+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102551,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:22.551722+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987102551,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T21:18:22.551727+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102551,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:22.499Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TteJyYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:18:22.499Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"},\"changes\":{}}"}
2025-03-14T21:18:22.551727+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102551,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:18:22.551779+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102551,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:18:22.551869+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987102551,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:22.551948+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102551,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:22.552039+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987102551,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T21:18:22.552040+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102551,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:18:22.499Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TteJyYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:18:22.499Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"},\"changes\":{}}"}
2025-03-14T21:18:22.552041+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102552,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:18:22.552064+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102552,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:18:22.552135+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987102552,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:18:22.552137+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102552,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 42054333-1caf-49ea-818e-a6e44100cf29"}
2025-03-14T21:18:22.552139+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102552,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T21:18:22.552142+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102552,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T21:18:22.552157+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987102552,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T21:18:22.499Z\",\"user\":{\"id\":\"8f1cf004-03bc-4ca6-b373-4bdd1b25d34a\",\"gusUserId\":\"005EE000003Euv3YAC\",\"slackUserId\":\"U02TV6Y55LJ\",\"name\":\"Pramod Pai\",\"email\":\"pramod.pai@salesforce.com\"},\"incident\":{\"id\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"slackChannel\":{\"id\":\"C08HV72NFR9\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TteJyYAJ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T21:18:22.499Z\",\"recordId\":\"500EE00001TteJyYAJ\",\"incidentId\":\"42054333-1caf-49ea-818e-a6e44100cf29\",\"caseNumber\":\"73030748\"},\"changes\":{}}"}
2025-03-14T21:23:41.890822+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987421890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839048192,\"uptime\":1807300.22,\"totalMem\":4018151424,\"loadavg\":[0.08,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28079040,\"nice\":16120,\"sys\":4506330,\"idle\":1769214130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27887160,\"nice\":15170,\"sys\":4528110,\"idle\":1769270860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5989,\"sum\":59629}}}"}
2025-03-14T21:23:41.890901+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987421890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:24:41.890806+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987481890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839117824,\"uptime\":1807360.22,\"totalMem\":4018151424,\"loadavg\":[0.11,0.08,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28079720,\"nice\":16120,\"sys\":4506450,\"idle\":1769273190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27887930,\"nice\":15170,\"sys\":4528230,\"idle\":1769329910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5985,\"sum\":59630}}}"}
2025-03-14T21:24:41.890901+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987481890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:26:41.890810+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987601890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840903680,\"uptime\":1807480.22,\"totalMem\":4018151424,\"loadavg\":[0.08,0.06,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28081640,\"nice\":16120,\"sys\":4506690,\"idle\":1769391170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27889170,\"nice\":15170,\"sys\":4528490,\"idle\":1769448070,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5991,\"sum\":59631}}}"}
2025-03-14T21:26:41.891022+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987601890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:29:41.890792+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987781890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845229056,\"uptime\":1807660.22,\"totalMem\":4018151424,\"loadavg\":[0.04,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28082900,\"nice\":16120,\"sys\":4507130,\"idle\":1769568320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27890540,\"nice\":15170,\"sys\":4528910,\"idle\":1769625210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5991,\"sum\":59633}}}"}
2025-03-14T21:29:41.890908+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987781890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:31:41.890763+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741987901890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840752128,\"uptime\":1807780.22,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28084430,\"nice\":16120,\"sys\":4507390,\"idle\":1769686440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27892200,\"nice\":15170,\"sys\":4529110,\"idle\":1769743240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5988,\"sum\":59630}}}"}
2025-03-14T21:31:41.890884+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741987901890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:36:41.890787+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741988201890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840276992,\"uptime\":1808080.22,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28087240,\"nice\":16120,\"sys\":4507910,\"idle\":1769981670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27895220,\"nice\":15170,\"sys\":4529720,\"idle\":1770038540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5991,\"sum\":59633}}}"}
2025-03-14T21:36:41.890914+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741988201890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:40:41.890761+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741988441890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841456640,\"uptime\":1808320.22,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28089630,\"nice\":16120,\"sys\":4508430,\"idle\":1770217750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27897380,\"nice\":15170,\"sys\":4530280,\"idle\":1770274850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5990,\"sum\":59631}}}"}
2025-03-14T21:40:41.890907+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741988441890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:42:41.890812+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741988561890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840584192,\"uptime\":1808440.22,\"totalMem\":4018151424,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28090950,\"nice\":16120,\"sys\":4508630,\"idle\":1770335890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27898830,\"nice\":15170,\"sys\":4530560,\"idle\":1770392870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6002,\"sum\":59627}}}"}
2025-03-14T21:42:41.890970+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741988561890,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:45:41.894780+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741988741894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839670784,\"uptime\":1808620.22,\"totalMem\":4018151424,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28092840,\"nice\":16120,\"sys\":4509020,\"idle\":1770513110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27900950,\"nice\":15170,\"sys\":4530930,\"idle\":1770570000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5991,\"sum\":59629}}}"}
2025-03-14T21:45:41.894906+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741988741894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:50:41.894790+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989041894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842124288,\"uptime\":1808920.22,\"totalMem\":4018151424,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28095850,\"nice\":16120,\"sys\":4509720,\"idle\":1770808070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27904420,\"nice\":15170,\"sys\":4531640,\"idle\":1770864800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5987,\"sum\":59632}}}"}
2025-03-14T21:50:41.894894+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989041894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:51:41.894815+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989101894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841989120,\"uptime\":1808980.22,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28096280,\"nice\":16120,\"sys\":4509820,\"idle\":1770867130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27904960,\"nice\":15170,\"sys\":4531730,\"idle\":1770923860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5988,\"sum\":59635}}}"}
2025-03-14T21:51:41.894922+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989101894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:53:41.894793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989221894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842144768,\"uptime\":1809100.22,\"totalMem\":4018151424,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28097720,\"nice\":16120,\"sys\":4510030,\"idle\":1770985200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27906290,\"nice\":15170,\"sys\":4531920,\"idle\":1771041920,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5986,\"sum\":59631}}}"}
2025-03-14T21:53:41.894881+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989221894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:53:57.362394+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989237362,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"set slack channel C08HYLPF5HS topic: :icc-sev2: Sev2 | CG4S service pods not responding in HDPS channel"}
2025-03-14T21:53:57.563070+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989237562,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"set slack channel C08HYLPF5HS purpose: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\n\nVisit *ICC App Home* (slack://app?team=T01GST6QY0G&id=A02Q50RQQ3B) to learn more about everything you can do here."}
2025-03-14T21:53:58.693640+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238693,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:53:58.693787+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989238693,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-slack-actions'"}
2025-03-14T21:53:58.693788+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238693,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:53:58.644Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"id\":\"C08HYLPF5HS\",\"name\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741989236,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741989236794,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T21:53:58.693792+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238693,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T21:53:58.693846+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238693,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T21:53:58.693924+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989238693,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:53:58.693975+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238693,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:53:58.694097+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989238694,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-notifier'"}
2025-03-14T21:53:58.694097+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238694,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:53:58.644Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"id\":\"C08HYLPF5HS\",\"name\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741989236,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741989236794,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T21:53:58.694098+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238694,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T21:53:58.694122+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238694,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T21:53:58.694239+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989238694,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:53:58.694240+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238694,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:53:58.694243+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238694,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-created"}
2025-03-14T21:53:58.694244+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238694,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T21:53:58.694257+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989238694,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-created - {\"createdAt\":\"2025-03-14T21:53:58.644Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"id\":\"C08HYLPF5HS\",\"name\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741989236,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741989236794,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T21:53:59.697071+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239696,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:53:59.697243+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-slack-actions'"}
2025-03-14T21:53:59.697275+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:53:59.688Z\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"name\":\"Deepak Jaisingh\",\"email\":\"djaisingh@salesforce.com\"},\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\"},\"subject\":\"CG4S service pods not responding in HDPS channel\",\"description\":\"Customer cases are not getting created in HDPS channel. HDPS team is working with HSE Platform team to restart the pods via Managed Operations.\",\"detectedTime\":\"2025-03-14T21:53:56.250Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T21:53:56.250Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"scrumTeamId\":\"a00B0000009kCNVIA2\",\"team\":\"Hyperforce Development Platform Support\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"bbfb1abe-5df8-4bce-a473-1e9444f7b7d0\",\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\",\"isManaged\":true,\"createdBy\":\"Deepak Jaisingh\",\"modifiedBy\":\"Deepak Jaisingh\",\"createdAt\":\"2025-03-14T21:53:59.335Z\",\"modifiedAt\":\"2025-03-14T21:53:59.335Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T21:53:59.335Z\",\"modifiedAt\":\"2025-03-14T21:53:59.335Z\",\"id\":\"bbfb1abe-5df8-4bce-a473-1e9444f7b7d0\",\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\",\"isManaged\":true,\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"folderId\":null}]}}"}
2025-03-14T21:53:59.697294+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T21:53:59.697336+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T21:53:59.697448+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:53:59.697487+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:53:59.697669+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-notifier'"}
2025-03-14T21:53:59.697685+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:53:59.688Z\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"name\":\"Deepak Jaisingh\",\"email\":\"djaisingh@salesforce.com\"},\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\"},\"subject\":\"CG4S service pods not responding in HDPS channel\",\"description\":\"Customer cases are not getting created in HDPS channel. HDPS team is working with HSE Platform team to restart the pods via Managed Operations.\",\"detectedTime\":\"2025-03-14T21:53:56.250Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T21:53:56.250Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"scrumTeamId\":\"a00B0000009kCNVIA2\",\"team\":\"Hyperforce Development Platform Support\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"bbfb1abe-5df8-4bce-a473-1e9444f7b7d0\",\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\",\"isManaged\":true,\"createdBy\":\"Deepak Jaisingh\",\"modifiedBy\":\"Deepak Jaisingh\",\"createdAt\":\"2025-03-14T21:53:59.335Z\",\"modifiedAt\":\"2025-03-14T21:53:59.335Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T21:53:59.335Z\",\"modifiedAt\":\"2025-03-14T21:53:59.335Z\",\"id\":\"bbfb1abe-5df8-4bce-a473-1e9444f7b7d0\",\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\",\"isManaged\":true,\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"folderId\":null}]}}"}
2025-03-14T21:53:59.697701+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T21:53:59.697769+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T21:53:59.697771+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:53:59.697830+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:53:59.697834+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-created"}
2025-03-14T21:53:59.697834+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T21:53:59.697873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239697,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Bridge notification for icc-bridge-created - {\"createdAt\":\"2025-03-14T21:53:59.688Z\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"name\":\"Deepak Jaisingh\",\"email\":\"djaisingh@salesforce.com\"},\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"icc-b9e8b642-7618-4548-927f-8ebc31271097\"},\"subject\":\"CG4S service pods not responding in HDPS channel\",\"description\":\"Customer cases are not getting created in HDPS channel. HDPS team is working with HSE Platform team to restart the pods via Managed Operations.\",\"detectedTime\":\"2025-03-14T21:53:56.250Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T21:53:56.250Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T21:53:56.250Z\",\"scrumTeamId\":\"a00B0000009kCNVIA2\",\"team\":\"Hyperforce Development Platform Support\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"bbfb1abe-5df8-4bce-a473-1e9444f7b7d0\",\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\",\"isManaged\":true,\"createdBy\":\"Deepak Jaisingh\",\"modifiedBy\":\"Deepak Jaisingh\",\"createdAt\":\"2025-03-14T21:53:59.335Z\",\"modifiedAt\":\"2025-03-14T21:53:59.335Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T21:53:59.335Z\",\"modifiedAt\":\"2025-03-14T21:53:59.335Z\",\"id\":\"bbfb1abe-5df8-4bce-a473-1e9444f7b7d0\",\"url\":\"https://meet.google.com/yxx-ntis-wqv\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-662-426-8416, pin: 587189346; \\nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\\n\",\"isManaged\":true,\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"folderId\":null}]}}"}
2025-03-14T21:53:59.698395+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989239698,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","blocks":[{"text":{"type":"mrkdwn","text":"<@WEDRT71DH> set incident bridge details."},"type":"section"},{"text":{"type":"plain_text","text":"Bridge Added"},"type":"header"},{"text":{"type":"mrkdwn","text":"_This bridge is currently open. Please announce your name and team when joining bridge._"},"type":"section"},{"fields":[{"type":"mrkdwn","text":"*Bridge Url*:\nhttps://meet.google.com/yxx-ntis-wqv"},{"type":"mrkdwn","text":"*Additional Joining Info*:\nJoin By Phone:\nUS number: tel:+1-662-426-8416, pin: 587189346; \nFind numbers in more regions on https://tel.meet/yxx-ntis-wqv?pin=1317710148628, pin: 1317710148628\n"}],"type":"section"},{"type":"divider"},{"elements":[{"type":"mrkdwn","text":"Created by Deepak Jaisingh, <!date^1741989239^{date_num} {time}|2025-03-14  9:53 PM  UTC>\n"},{"type":"mrkdwn","text":"Modified by Deepak Jaisingh, <!date^1741989239^{date_num} {time}|2025-03-14  9:53 PM  UTC>"}],"type":"context"}],"text":"Bridge Added","response_type":"in_channel","channel":"C08HYLPF5HS","msg":"Posting Bridge to Slack"}
2025-03-14T21:54:02.930145+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:54:02.930308+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T21:54:02.930315+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T21:54:02.930316+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:54:02.930381+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:54:02.930503+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:54:02.930571+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:54:02.930678+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T21:54:02.930679+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T21:54:02.930680+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:54:02.930681+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T21:54:02.930716+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:54:02.930718+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:54:02.930756+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T21:54:02.930766+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T21:54:02.930768+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989242930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T21:54:02.874Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"slackChannel\":{\"id\":\"C08HYLPF5HS\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu9HAYAZ\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T21:54:02.874Z\",\"recordId\":\"500EE00001Tu9HAYAZ\",\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"caseNumber\":\"73035004\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T21:54:28.757618+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:54:28.757687+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989268757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-slack-actions'"}
2025-03-14T21:54:28.757751+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:54:28.707Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"reminderId\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T21:54:28.757752+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T21:54:28.757772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T21:54:28.757897+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989268757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:54:28.757938+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:54:28.758218+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989268757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-notifier'"}
2025-03-14T21:54:28.758219+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:54:28.707Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"reminderId\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T21:54:28.758220+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268758,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T21:54:28.758221+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268758,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T21:54:28.758222+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989268758,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:54:28.758223+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268758,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:54:28.758224+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268758,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  bullmq-job-completed"}
2025-03-14T21:54:28.758224+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268758,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T21:54:28.758225+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268758,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for bullmq-job-completed - {\"createdAt\":\"2025-03-14T21:54:28.707Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"reminderId\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T21:54:28.841625+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268841,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:54:28.841736+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989268841,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-slack-actions'"}
2025-03-14T21:54:28.841787+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268841,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:54:28.792Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"reminderId\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T21:53:58.700Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HYLPF5HS\"}}"}
2025-03-14T21:54:28.841788+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268841,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T21:54:28.841822+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268841,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T21:54:28.842253+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989268841,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:54:28.842254+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268841,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:54:28.842255+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989268842,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-notifier'"}
2025-03-14T21:54:28.842256+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268842,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:54:28.792Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"reminderId\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T21:53:58.700Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HYLPF5HS\"}}"}
2025-03-14T21:54:28.842256+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268842,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T21:54:28.842257+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268842,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T21:54:28.842258+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989268842,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:54:28.842259+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268842,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:54:28.842259+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268842,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-reminder-triggered"}
2025-03-14T21:54:28.842260+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268842,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T21:54:28.842263+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989268842,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-reminder-triggered - {\"createdAt\":\"2025-03-14T21:54:28.792Z\",\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"reminderId\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T21:53:58.700Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HYLPF5HS\"}}"}
2025-03-14T21:55:12.345808+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312345,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:55:12.345992+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989312345,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-ignored' for consumer group='icc-slack-actions'"}
2025-03-14T21:55:12.346046+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:55:12.096Z\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"id\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"type\":\"REMINDER\",\"active\":true,\"ignored\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"ignoredAt\":\"2025-03-14T21:55:11.937Z\",\"ignoredBy\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T21:53:58.700Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true,\"reminderId\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"slackChannelId\":\"C08HYLPF5HS\"},\"requestId\":\"b0b8a434-7196-ab99-8a64-b35b364007fe\",\"client\":\"icc-slack-app\"}"}
2025-03-14T21:55:12.346616+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-ignored\"}}"}
2025-03-14T21:55:12.346618+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-ignored\"}}"}
2025-03-14T21:55:12.346619+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:55:12.346621+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:55:12.346622+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-ignored' for consumer group='icc-notifier'"}
2025-03-14T21:55:12.346624+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T21:55:12.096Z\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"id\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"type\":\"REMINDER\",\"active\":true,\"ignored\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"ignoredAt\":\"2025-03-14T21:55:11.937Z\",\"ignoredBy\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T21:53:58.700Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true,\"reminderId\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"slackChannelId\":\"C08HYLPF5HS\"},\"requestId\":\"b0b8a434-7196-ab99-8a64-b35b364007fe\",\"client\":\"icc-slack-app\"}"}
2025-03-14T21:55:12.346624+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-ignored\"}}"}
2025-03-14T21:55:12.346627+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-ignored\"}}"}
2025-03-14T21:55:12.346628+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:55:12.346628+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b9e8b642-7618-4548-927f-8ebc31271097"}
2025-03-14T21:55:12.346630+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-reminder-ignored"}
2025-03-14T21:55:12.346630+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T21:55:12.346631+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989312346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-reminder-ignored - {\"createdAt\":\"2025-03-14T21:55:12.096Z\",\"user\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"incident\":{\"id\":\"b9e8b642-7618-4548-927f-8ebc31271097\"},\"eventObj\":{\"id\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"type\":\"REMINDER\",\"active\":true,\"ignored\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"ignoredAt\":\"2025-03-14T21:55:11.937Z\",\"ignoredBy\":{\"id\":\"6ad16924-ebde-4f9b-8312-2e943643babf\",\"email\":\"djaisingh@salesforce.com\",\"active\":true,\"name\":\"Deepak Jaisingh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000001cC8FIAU\",\"slackUserId\":\"WEDRT71DH\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-03-24T03:11:58.454Z\",\"modifiedAt\":\"2023-03-24T03:11:58.454Z\"},\"incidentId\":\"b9e8b642-7618-4548-927f-8ebc31271097\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T21:53:58.700Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true,\"reminderId\":\"d13da41f-a846-41e3-8c69-174e1f267874\",\"slackChannelId\":\"C08HYLPF5HS\"},\"requestId\":\"b0b8a434-7196-ab99-8a64-b35b364007fe\",\"client\":\"icc-slack-app\"}"}
2025-03-14T21:56:41.894781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989401894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840731648,\"uptime\":1809280.22,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28099640,\"nice\":16120,\"sys\":4510390,\"idle\":1771162200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27908370,\"nice\":15170,\"sys\":4532310,\"idle\":1771218980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5988,\"sum\":59629}}}"}
2025-03-14T21:56:41.894862+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989401894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:57:41.894789+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989461894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840530944,\"uptime\":1809340.22,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28100180,\"nice\":16120,\"sys\":4510500,\"idle\":1771221290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27909010,\"nice\":15170,\"sys\":4532370,\"idle\":1771278000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5994,\"sum\":59628}}}"}
2025-03-14T21:57:41.894913+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989461894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T21:58:41.894818+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989521894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840293376,\"uptime\":1809400.22,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28101110,\"nice\":16120,\"sys\":4510590,\"idle\":1771280380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27909630,\"nice\":15170,\"sys\":4532510,\"idle\":1771337010,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5990,\"sum\":59629}}}"}
2025-03-14T21:58:41.894943+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989521894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:01:41.894762+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741989701894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838118400,\"uptime\":1809580.22,\"totalMem\":4018151424,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28103570,\"nice\":16120,\"sys\":4510940,\"idle\":1771457560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27911400,\"nice\":15170,\"sys\":4532920,\"idle\":1771514150,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59630}}}"}
2025-03-14T22:01:41.894885+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741989701894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:11:52.239861+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990312239,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T22:11:52.240604+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990312240,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:13:41.894866+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990421894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840461312,\"uptime\":1810300.22,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28111560,\"nice\":16120,\"sys\":4512370,\"idle\":1772165990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27918650,\"nice\":15170,\"sys\":4534510,\"idle\":1772222860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5992,\"sum\":59626}}}"}
2025-03-14T22:13:41.894888+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990421894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:18.481083+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990458480,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"set slack channel C08J51MFR5X topic: :icc-sev3: Sev3 | AWS Operational Issue in eu-west-1 and sa-east-1"}
2025-03-14T22:14:18.709891+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990458709,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"set slack channel C08J51MFR5X purpose: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\n\nVisit *ICC App Home* (slack://app?team=T01GST6QY0G&id=A02Q50RQQ3B) to learn more about everything you can do here."}
2025-03-14T22:14:22.601014+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462600,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:22.601136+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-slack-actions'"}
2025-03-14T22:14:22.601166+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:22.358Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/uBkNA2igmFdV\"}}"}
2025-03-14T22:14:22.601182+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:14:22.601242+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:14:22.601385+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:22.601531+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:22.601613+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-notifier'"}
2025-03-14T22:14:22.601648+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:22.358Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/uBkNA2igmFdV\"}}"}
2025-03-14T22:14:22.601649+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:14:22.601671+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T22:14:22.601732+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:22.601733+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:22.601733+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-report-created"}
2025-03-14T22:14:22.601734+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:14:22.601771+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990462601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-report-created - {\"createdAt\":\"2025-03-14T22:14:22.358Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/uBkNA2igmFdV\"}}"}
2025-03-14T22:14:24.957082+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464956,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:24.958924+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-slack-actions'"}
2025-03-14T22:14:24.958928+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:24.941Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"ok\":true,\"id\":\"0d944b37-6513-4eb0-8ed1-3aa07273669e\",\"serviceId\":\"P47KWWP\",\"serviceName\":\"MS engage Incident commander\",\"customMessage\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\",\"incidentSubject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"incidentDescription\":\"\"}}"}
2025-03-14T22:14:24.958929+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T22:14:24.958929+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T22:14:24.958930+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:24.958931+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:24.958931+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-notifier'"}
2025-03-14T22:14:24.958934+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:24.941Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"ok\":true,\"id\":\"0d944b37-6513-4eb0-8ed1-3aa07273669e\",\"serviceId\":\"P47KWWP\",\"serviceName\":\"MS engage Incident commander\",\"customMessage\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\",\"incidentSubject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"incidentDescription\":\"\"}}"}
2025-03-14T22:14:24.958934+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T22:14:24.958935+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}
2025-03-14T22:14:24.958935+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:24.958936+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:24.958937+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-page-request"}
2025-03-14T22:14:24.958937+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:14:24.958940+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990464958,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-page-request - {\"createdAt\":\"2025-03-14T22:14:24.941Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"ok\":true,\"id\":\"0d944b37-6513-4eb0-8ed1-3aa07273669e\",\"serviceId\":\"P47KWWP\",\"serviceName\":\"MS engage Incident commander\",\"customMessage\":\"Please join this active incident:\\nTeam: MS Incident Management\\nSubject: AWS Operational Issue in eu-west-1 and sa-east-1\\nSeverity: Sev3\\nSlack Channel: #icc-73035496\\nBridge URL: --\\nAdditional Joining Info: --\\nAdditional Details: This initial Page was sent automatically from ICC for a newly established incident. We will provide updates as information around the incident becomes available. If you have information or expertise that may be able to support resolution of this incident. Please join us using the conference link.\",\"incidentSubject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"incidentDescription\":\"\"}}"}
2025-03-14T22:14:25.132775+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465132,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:25.132869+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990465132,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-slack-actions'"}
2025-03-14T22:14:25.132873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465132,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:25.081Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"createdAt\":\"2025-03-14T22:14:19.373Z\",\"modifiedAt\":\"2025-03-14T22:14:24.226Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"}}"}
2025-03-14T22:14:25.132914+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465132,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:14:25.132943+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465132,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:14:25.133036+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:25.133112+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:25.133178+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-notifier'"}
2025-03-14T22:14:25.133179+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:25.081Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"createdAt\":\"2025-03-14T22:14:19.373Z\",\"modifiedAt\":\"2025-03-14T22:14:24.226Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"}}"}
2025-03-14T22:14:25.133192+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:14:25.133229+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:14:25.133273+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:25.133305+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:25.133308+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-renamed"}
2025-03-14T22:14:25.133316+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:14:25.133319+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990465133,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-renamed - {\"createdAt\":\"2025-03-14T22:14:25.081Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"createdAt\":\"2025-03-14T22:14:19.373Z\",\"modifiedAt\":\"2025-03-14T22:14:24.226Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"}}"}
2025-03-14T22:14:25.495452+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 The top-level `text` argument is missing in the request payload for a chat.postMessage call - It's a best practice to always provide a `text` argument when posting a message. The `text` is used in places where the content cannot be rendered such as: system push notifications, assistive technology such as screen readers, etc.
2025-03-14T22:14:25.495458+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 Additionally, the attachment-level `fallback` argument is missing in the request payload for a chat.postMessage call - To avoid this warning, it is recommended to always provide a top-level `text` argument when posting a message. Alternatively, you can provide an attachment-level `fallback` argument, though this is now considered a legacy field (see https://api.slack.com/reference/messaging/attachments#legacy_fields for more details).
2025-03-14T22:14:53.046701+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493046,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:53.047045+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990493046,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T22:14:53.047130+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:52.904Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"2025-03-14T22:14:52.731Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T22:14:52.731Z\"]},\"requestId\":\"7d9ab148-9680-0fa1-2da5-88c56b849fee\",\"client\":\"icc-slack-app\"}"}
2025-03-14T22:14:53.047132+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:14:53.047163+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:14:53.047701+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:53.047703+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:53.047705+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T22:14:53.047712+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:52.904Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"2025-03-14T22:14:52.731Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:16.698Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T22:14:52.731Z\"]},\"requestId\":\"7d9ab148-9680-0fa1-2da5-88c56b849fee\",\"client\":\"icc-slack-app\"}"}
2025-03-14T22:14:53.047713+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:14:53.047714+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:14:53.047714+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:53.047715+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:53.047717+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T22:14:53.047717+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493047,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:14:53.632193+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:53.632496+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-slack-actions'"}
2025-03-14T22:14:53.632568+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:53.231Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"email\":\"bharrison@salesforce.com\",\"active\":true,\"name\":\"Brian Harrison\",\"firstName\":\"Brian\",\"lastName\":\"Harrison\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-11-14T18:33:43.637Z\",\"modifiedAt\":\"2023-01-09T18:12:33.654Z\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"2025-03-14T22:14:52.731Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:53.036Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"email\":\"bharrison@salesforce.com\",\"active\":true,\"name\":\"Brian Harrison\",\"firstName\":\"Brian\",\"lastName\":\"Harrison\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-11-14T18:33:43.637Z\",\"modifiedAt\":\"2023-01-09T18:12:33.654Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"email\":\"bharrison@salesforce.com\",\"active\":true,\"name\":\"Brian Harrison\",\"firstName\":\"Brian\",\"lastName\":\"Harrison\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-11-14T18:33:43.637Z\",\"modifiedAt\":\"2023-01-09T18:12:33.654Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommander\":[{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"email\":\"bharrison@salesforce.com\",\"active\":true,\"name\":\"Brian Harrison\",\"firstName\":\"Brian\",\"lastName\":\"Harrison\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-11-14T18:33:43.637Z\",\"modifiedAt\":\"2023-01-09T18:12:33.654Z\"}]},\"requestId\":\"7d9ab148-9680-0fa1-2da5-88c56b849fee\",\"client\":\"icc-slack-app\"}"}
2025-03-14T22:14:53.632593+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T22:14:53.632594+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T22:14:53.632688+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:53.633176+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:53.633177+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-notifier'"}
2025-03-14T22:14:53.633187+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:14:53.231Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"email\":\"bharrison@salesforce.com\",\"active\":true,\"name\":\"Brian Harrison\",\"firstName\":\"Brian\",\"lastName\":\"Harrison\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-11-14T18:33:43.637Z\",\"modifiedAt\":\"2023-01-09T18:12:33.654Z\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"icc-73035496\"},\"subject\":\"AWS Operational Issue in eu-west-1 and sa-east-1\",\"description\":\"\",\"detectedTime\":\"2025-03-14T22:14:16.698Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Monitoring\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:14:16.698Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"scrumTeamId\":\"a00AH000000imUfYAI\",\"team\":\"MS Incident Management\",\"caseNumber\":\"73035496\",\"caseRecordId\":\"500EE00001TuFmLYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/uBkNA2igmFdV\",\"engagedAt\":\"2025-03-14T22:14:52.731Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:14:24.172Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T22:14:16.698Z\",\"modifiedAt\":\"2025-03-14T22:14:53.036Z\",\"createdBy\":{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},\"modifiedBy\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"email\":\"bharrison@salesforce.com\",\"active\":true,\"name\":\"Brian Harrison\",\"firstName\":\"Brian\",\"lastName\":\"Harrison\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-11-14T18:33:43.637Z\",\"modifiedAt\":\"2023-01-09T18:12:33.654Z\"},\"id\":\"ba8e6a75-5b19-4508-b06c-3deb7892f37c\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"email\":\"bharrison@salesforce.com\",\"active\":true,\"name\":\"Brian Harrison\",\"firstName\":\"Brian\",\"lastName\":\"Harrison\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-11-14T18:33:43.637Z\",\"modifiedAt\":\"2023-01-09T18:12:33.654Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommander\":[{\"id\":\"494b3563-38fb-4148-9695-47ae46d90737\",\"email\":\"mbruchi@salesforce.com\",\"active\":true,\"name\":\"Matias Bruchi\",\"firstName\":\"Matias\",\"lastName\":\"Bruchi\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004K3s8IAC\",\"slackUserId\":\"WJNQ31J6A\",\"createdBy\":\"matias.bruchi@mulesoft.com\",\"modifiedBy\":\"matias.bruchi@mulesoft.com\",\"createdAt\":\"2022-08-02T14:00:02.775Z\",\"modifiedAt\":\"2023-07-03T18:39:54.767Z\"},{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"email\":\"bharrison@salesforce.com\",\"active\":true,\"name\":\"Brian Harrison\",\"firstName\":\"Brian\",\"lastName\":\"Harrison\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-11-14T18:33:43.637Z\",\"modifiedAt\":\"2023-01-09T18:12:33.654Z\"}]},\"requestId\":\"7d9ab148-9680-0fa1-2da5-88c56b849fee\",\"client\":\"icc-slack-app\"}"}
2025-03-14T22:14:53.633188+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493632,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T22:14:53.633189+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}
2025-03-14T22:14:53.633189+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990493633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:14:53.633190+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:14:53.633191+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-roles-updated"}
2025-03-14T22:14:53.633191+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990493633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:15:41.894789+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990541894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841337856,\"uptime\":1810420.22,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28113060,\"nice\":16120,\"sys\":4512710,\"idle\":1772283970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27919930,\"nice\":15170,\"sys\":4534780,\"idle\":1772340890,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6009,\"sum\":59615}}}"}
2025-03-14T22:15:41.894892+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990541894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:16:41.894775+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990601894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840576000,\"uptime\":1810480.22,\"totalMem\":4018151424,\"loadavg\":[0.09,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28113760,\"nice\":16120,\"sys\":4512820,\"idle\":1772343040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27920540,\"nice\":15170,\"sys\":4534880,\"idle\":1772399960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59633}}}"}
2025-03-14T22:16:41.894889+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990601894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:17:41.894813+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990661894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2840236032,\"uptime\":1810540.22,\"totalMem\":4018151424,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28114270,\"nice\":16120,\"sys\":4512920,\"idle\":1772402090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27921090,\"nice\":15170,\"sys\":4534990,\"idle\":1772459040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5992,\"sum\":59631}}}"}
2025-03-14T22:17:41.894861+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990661894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:20:12.233735+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812233,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:12.234011+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990812233,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-slack-actions'"}
2025-03-14T22:20:12.234092+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812233,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:12.069Z\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"name\":\"Sangeetha Laxman\",\"email\":\"slaxman@salesforce.com\"},\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"modifiedAt\":\"2025-03-14T22:20:11.890Z\",\"createdBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"modifiedBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"id\":\"ac4ed9c3-87ed-414e-aef6-6ded9dd49c3a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U05N8CX8N0L\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U03JKDWTSGG\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"channels\":[\"C026TLC6VT5\"],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"e5659f52-61ff-67a4-5de6-07a7eb18a7e8\",\"client\":\"icc-slack-app\"}"}
2025-03-14T22:20:12.234094+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812234,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:20:12.234109+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812234,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:20:12.234191+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990812234,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:20:12.236098+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812235,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:12.236214+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990812236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-notifier'"}
2025-03-14T22:20:12.237007+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:12.069Z\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"name\":\"Sangeetha Laxman\",\"email\":\"slaxman@salesforce.com\"},\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"modifiedAt\":\"2025-03-14T22:20:11.890Z\",\"createdBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"modifiedBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"id\":\"ac4ed9c3-87ed-414e-aef6-6ded9dd49c3a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U05N8CX8N0L\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U03JKDWTSGG\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"channels\":[\"C026TLC6VT5\"],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"e5659f52-61ff-67a4-5de6-07a7eb18a7e8\",\"client\":\"icc-slack-app\"}"}
2025-03-14T22:20:12.237008+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:20:12.237010+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:20:12.237011+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990812236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:20:12.237011+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:12.237011+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-created-without-slack-channel"}
2025-03-14T22:20:12.237012+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:20:12.237017+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990812236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-created-without-slack-channel - {\"createdAt\":\"2025-03-14T22:20:12.069Z\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"name\":\"Sangeetha Laxman\",\"email\":\"slaxman@salesforce.com\"},\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"[prod-telstra] [xom-prod] Performance degradation on ODIN Notification\",\"description\":\"OrgCS Case: 470028744\\nProduct: OM+ (Order Management Plus)\\nIssue Details: January and February 2025 statistics show an increase in ODINNotification runtime, which continues to grow, degrading performance.\\n\\nOrg id : 00D41000000LciW\",\"detectedTime\":\"2025-03-14T22:20:11.890Z\",\"severity\":\"Sev3\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T22:20:11.890Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"modifiedAt\":\"2025-03-14T22:20:11.890Z\",\"createdBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"modifiedBy\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"id\":\"ac4ed9c3-87ed-414e-aef6-6ded9dd49c3a\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"65c35875-ee10-41f6-9eb2-01f81bd68571\",\"email\":\"slaxman@salesforce.com\",\"active\":true,\"name\":\"Sangeetha Laxman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000HaIavYAF\",\"slackUserId\":\"U05N8CX8N0L\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-07-18T16:07:42.863Z\",\"modifiedAt\":\"2024-07-18T16:07:42.863Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:20:11.890Z\",\"scrumTeamId\":\"a00AH000000ikT1YAI\",\"team\":\"Industries Site Reliability Engineering\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U05N8CX8N0L\",\"U022FKPA1SN\",\"U0384RE5E3G\",\"U02S6QKQC21\",\"U03JKDWTSGG\",\"U01K4EJ67LY\",\"U01DPP76NBA\",\"U035SCVS10R\",\"U02U43LU64E\",\"WKS74NNAW\",\"W018X8CG0LV\",\"WQN8U4JU9\",\"WFB89UW03\",\"W01BDPRGLDT\",\"WEDP05Y66\",\"WEXN1RRT8\",\"U06CTCM00UU\",\"U06809B5M5F\",\"U06DSE437TM\",\"U03DXCYUK28\",\"U0297C7J6GK\",\"U03279RGQ4V\",\"U089WQV39UN\"],\"channels\":[\"C026TLC6VT5\"],\"inviteBots\":[]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"e5659f52-61ff-67a4-5de6-07a7eb18a7e8\",\"client\":\"icc-slack-app\"}"}
2025-03-14T22:20:18.504964+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818504,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:18.505119+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:20:18.505123+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:18.356Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuALIYA3\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:20:18.356Z\",\"recordId\":\"500EE00001TuALIYA3\",\"incidentId\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"caseNumber\":\"73035611\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:20:18.505126+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:20:18.505184+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:20:18.505265+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:20:18.505341+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:18.505430+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T22:20:18.505444+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:20:18.356Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuALIYA3\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:20:18.356Z\",\"recordId\":\"500EE00001TuALIYA3\",\"incidentId\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"caseNumber\":\"73035611\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:20:18.505445+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:20:18.505448+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:20:18.505524+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:20:18.505524+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: a54dc204-f63b-436a-8a3e-451fa19e11a4"}
2025-03-14T22:20:18.505525+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T22:20:18.505526+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T22:20:18.505550+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990818505,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T22:20:18.356Z\",\"incident\":{\"id\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"slackChannel\":{\"id\":\"C08HVDPND0S\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuALIYA3\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:20:18.356Z\",\"recordId\":\"500EE00001TuALIYA3\",\"incidentId\":\"a54dc204-f63b-436a-8a3e-451fa19e11a4\",\"caseNumber\":\"73035611\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:21:41.894802+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741990901894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829881344,\"uptime\":1810780.22,\"totalMem\":4018151424,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28116830,\"nice\":16120,\"sys\":4513430,\"idle\":1772637920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27924070,\"nice\":15170,\"sys\":4535620,\"idle\":1772694760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5990,\"sum\":59635}}}"}
2025-03-14T22:21:41.894949+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741990901894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:27:41.894771+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991261894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829664256,\"uptime\":1811140.22,\"totalMem\":4018151424,\"loadavg\":[0.16,0.1,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28120790,\"nice\":16120,\"sys\":4514130,\"idle\":1772992190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27928650,\"nice\":15170,\"sys\":4536340,\"idle\":1773049040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5987,\"sum\":59630}}}"}
2025-03-14T22:27:41.894882+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991261894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:28:41.894783+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991321894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830196736,\"uptime\":1811200.22,\"totalMem\":4018151424,\"loadavg\":[0.06,0.08,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28121410,\"nice\":16120,\"sys\":4514220,\"idle\":1773051270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27929080,\"nice\":15170,\"sys\":4536480,\"idle\":1773108120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5993,\"sum\":59634}}}"}
2025-03-14T22:28:41.894901+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991321894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:10.757486+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:10.757752+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991350757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:10.757786+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:10.586Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"6500c09a-6062-7e3d-3ec4-3d58a35b383c\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:10.757842+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:29:10.757859+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:29:10.757974+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991350757,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:10.761793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:10.761795+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-notifier'"}
2025-03-14T22:29:10.761798+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:10.586Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"6500c09a-6062-7e3d-3ec4-3d58a35b383c\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:10.761801+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:29:10.761802+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:29:10.761802+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:10.761803+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:10.761803+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-created-without-slack-channel"}
2025-03-14T22:29:10.761805+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:10.761808+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991350761,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-created-without-slack-channel - {\"createdAt\":\"2025-03-14T22:29:10.586Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"6500c09a-6062-7e3d-3ec4-3d58a35b383c\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:11.601228+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991351601,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"set slack channel C08HDBF5E3Z topic: :icc-sev2: Sev2 | Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell"}
2025-03-14T22:29:12.532740+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352532,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"[NotifyKafkaProducer.produce] Publishing Incident Created Event with Slack channel info: {\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991350,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991350951,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}"}
2025-03-14T22:29:12.532747+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352532,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-incident-created-with-slack-channel - undefined"}
2025-03-14T22:29:12.532752+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352532,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:29:12.532757+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352532,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:29:12.532811+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352532,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.532920+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352532,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to topic 'incident': {\"createdAt\":\"2025-03-14T22:29:12.532Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991350,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991350951,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}
2025-03-14T22:29:12.533140+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352532,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'b7ef96fc-4995-4d2b-b152-2783270aada8' to Kafka topic 'incident'"}
2025-03-14T22:29:12.533141+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352532,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-incident-created-with-slack-channel - undefined"}
2025-03-14T22:29:12.533141+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352532,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.17504100501537323\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:29:12.533142+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352533,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.17504100501537323\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:29:12.533143+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352533,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.533143+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352533,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack channel with ID C08HDBF5E3Z created for incident with ID b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.546845+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352546,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.547084+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:12.547176+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.532Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991350,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991350951,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}
2025-03-14T22:29:12.547177+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:29:12.547197+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:29:12.547282+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.547362+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.547604+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-notifier'"}
2025-03-14T22:29:12.547694+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.532Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991350,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991350951,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}
2025-03-14T22:29:12.547695+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:29:12.547698+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}
2025-03-14T22:29:12.547763+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.547763+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.547764+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-created-with-slack-channel"}
2025-03-14T22:29:12.547766+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:12.547839+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352547,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-created-with-slack-channel - {\"createdAt\":\"2025-03-14T22:29:12.532Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991350,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991350951,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}
2025-03-14T22:29:12.633715+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.633855+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:12.633899+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.584Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T22:29:12.633902+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:29:12.633968+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352633,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:29:12.634085+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.634163+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.634331+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-notifier'"}
2025-03-14T22:29:12.634332+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.584Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T22:29:12.634332+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:29:12.634360+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}
2025-03-14T22:29:12.634404+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.634434+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.634466+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-created"}
2025-03-14T22:29:12.634469+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:12.634581+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352634,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-created - {\"createdAt\":\"2025-03-14T22:29:12.584Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}
2025-03-14T22:29:12.738276+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.738451+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:12.738469+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.730Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T22:29:12.738494+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T22:29:12.738558+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T22:29:12.738634+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.738710+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.738836+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-notifier'"}
2025-03-14T22:29:12.738849+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.730Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T22:29:12.738867+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T22:29:12.738913+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T22:29:12.738964+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.738967+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.738994+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-to-generate"}
2025-03-14T22:29:12.738995+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352738,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:12.739036+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352739,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-bridge-to-generate - {\"createdAt\":\"2025-03-14T22:29:12.730Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T22:29:12.751308+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.751541+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:12.751553+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.743Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}
2025-03-14T22:29:12.751556+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:29:12.751610+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:29:12.751680+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.751735+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.751860+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-notifier'"}
2025-03-14T22:29:12.751872+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.743Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}
2025-03-14T22:29:12.751891+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:29:12.751916+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:29:12.751977+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.751977+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.751988+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-invite-users"}
2025-03-14T22:29:12.751991+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352751,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:12.752032+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352752,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-invite-users - {\"createdAt\":\"2025-03-14T22:29:12.743Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}
2025-03-14T22:29:12.929770+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352929,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.929987+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352929,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:12.929989+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352929,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.876Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991350,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991350951,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T22:29:12.929993+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352929,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:29:12.930061+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:29:12.930140+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.930224+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.930330+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-notifier'"}
2025-03-14T22:29:12.930333+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:12.876Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991350,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991350951,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T22:29:12.930348+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:29:12.930384+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:29:12.930420+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:12.930429+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:12.930466+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-created"}
2025-03-14T22:29:12.930470+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:12.930529+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991352930,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-created - {\"createdAt\":\"2025-03-14T22:29:12.876Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991350,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991350951,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T22:29:13.336378+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:13.336544+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-generated' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:13.336583+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:13.326Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}"}
2025-03-14T22:29:13.336585+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"}
2025-03-14T22:29:13.336640+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"}
2025-03-14T22:29:13.336715+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:13.336850+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:13.336964+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-generated' for consumer group='icc-notifier'"}
2025-03-14T22:29:13.337016+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:13.326Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}"}
2025-03-14T22:29:13.337018+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"}
2025-03-14T22:29:13.337020+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-generated\"}}"}
2025-03-14T22:29:13.337097+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991353337,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:13.337097+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353337,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:13.337098+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353337,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-generated"}
2025-03-14T22:29:13.337101+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353337,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:13.337142+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353337,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-bridge-generated - {\"createdAt\":\"2025-03-14T22:29:13.326Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\",\"isManaged\":true},\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}"}
2025-03-14T22:29:13.534075+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353533,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:13.534331+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-notifier'"}
2025-03-14T22:29:13.534416+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:13.525Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"58a9d80e-a6e8-48f2-b979-6e45a0e7ceb1\",\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T22:29:13.336Z\",\"modifiedAt\":\"2025-03-14T22:29:13.336Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T22:29:13.336Z\",\"modifiedAt\":\"2025-03-14T22:29:13.336Z\",\"id\":\"58a9d80e-a6e8-48f2-b979-6e45a0e7ceb1\",\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\",\"isManaged\":true,\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"folderId\":null}]}}"}
2025-03-14T22:29:13.534450+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:29:13.534643+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:29:13.534774+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:13.534775+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:13.534776+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-created"}
2025-03-14T22:29:13.534795+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:29:13.534890+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Bridge notification for icc-bridge-created - {\"createdAt\":\"2025-03-14T22:29:13.525Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"58a9d80e-a6e8-48f2-b979-6e45a0e7ceb1\",\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T22:29:13.336Z\",\"modifiedAt\":\"2025-03-14T22:29:13.336Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T22:29:13.336Z\",\"modifiedAt\":\"2025-03-14T22:29:13.336Z\",\"id\":\"58a9d80e-a6e8-48f2-b979-6e45a0e7ceb1\",\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\",\"isManaged\":true,\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"folderId\":null}]}}"}
2025-03-14T22:29:13.534891+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353534,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No slack channel found for incident. Caching event icc-bridge-created for later processing"}
2025-03-14T22:29:13.535092+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353535,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:13.535276+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991353535,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:13.535294+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353535,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:13.525Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"58a9d80e-a6e8-48f2-b979-6e45a0e7ceb1\",\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T22:29:13.336Z\",\"modifiedAt\":\"2025-03-14T22:29:13.336Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T22:29:13.336Z\",\"modifiedAt\":\"2025-03-14T22:29:13.336Z\",\"id\":\"58a9d80e-a6e8-48f2-b979-6e45a0e7ceb1\",\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\",\"isManaged\":true,\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"folderId\":null}]}}"}
2025-03-14T22:29:13.535310+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353535,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:29:13.535365+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991353535,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:29:13.535397+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991353535,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:17.449640+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357449,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:17.449796+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991357449,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:17.449799+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357449,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:17.396Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:29:17.396Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:29:17.449803+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357449,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:29:17.449857+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357449,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:29:17.449936+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991357449,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:17.450011+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357449,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:17.450099+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991357450,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T22:29:17.450103+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357450,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:17.396Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:29:17.396Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:29:17.450104+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357450,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:29:17.450117+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357450,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:29:17.450265+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991357450,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:17.450266+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357450,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:17.450267+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357450,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T22:29:17.450274+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357450,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T22:29:17.450281+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991357450,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T22:29:17.396Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:29:17.396Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:29:18.129642+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358129,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:18.129743+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991358129,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:18.129772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358129,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:18.080Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"createdAt\":\"2025-03-14T22:29:12.550Z\",\"modifiedAt\":\"2025-03-14T22:29:17.450Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"}}"}
2025-03-14T22:29:18.129830+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358129,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:29:18.129874+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358129,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:29:18.129998+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991358129,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:18.130125+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:18.130204+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-renamed' for consumer group='icc-notifier'"}
2025-03-14T22:29:18.130207+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:18.080Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"createdAt\":\"2025-03-14T22:29:12.550Z\",\"modifiedAt\":\"2025-03-14T22:29:17.450Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"}}"}
2025-03-14T22:29:18.130208+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:29:18.130224+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-renamed\"}}"}
2025-03-14T22:29:18.130299+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:18.130300+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:18.130301+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-renamed"}
2025-03-14T22:29:18.130301+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:18.130315+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991358130,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-renamed - {\"createdAt\":\"2025-03-14T22:29:18.080Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"createdAt\":\"2025-03-14T22:29:12.550Z\",\"modifiedAt\":\"2025-03-14T22:29:17.450Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"}}"}
2025-03-14T22:29:19.865905+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359865,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:29:19.866028+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991359865,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:19.866029+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359865,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:19.811Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:29:19.866030+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359865,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:19.866062+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:19.866153+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:19.866227+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:29:19.866358+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-notifier'"}
2025-03-14T22:29:19.866361+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:19.811Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:29:19.866362+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:19.866363+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:19.866426+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:19.866426+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T22:29:19.866427+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  bullmq-job-completed"}
2025-03-14T22:29:19.866430+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:19.866466+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991359866,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for bullmq-job-completed - {\"createdAt\":\"2025-03-14T22:29:19.811Z\",\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\"},\"eventObj\":{\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"reminderId\":\"1f7c7da4-fb5d-4cb1-b08b-8d168ef3ddcd\",\"message\":\"INCIDENT COMMANDER REMINDER - no internal communication emails *required* for SEV3s and SEV4s. Initial/Resolved Slack notification when closing.\",\"additionalInfo\":{\"rule\":{\"name\":\"SEV3/4 no email reminder\",\"type\":\"team\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:29:23.400754+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.400974+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:23.401049+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.195Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"gusCaseRecordId\":\"500EE00001TuDhMYAV\"}],\"requestId\":\"9d8d1714-9007-9118-2e12-6d3b58d43114\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.401050+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T22:29:23.401065+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T22:29:23.401160+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.401261+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.401437+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-create-request' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:23.401486+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.197Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:23.126Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T22:29:23.095Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":null}],\"requestId\":\"9d8d1714-9007-9118-2e12-6d3b58d43114\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.401488+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-create-request\"}}"}
2025-03-14T22:29:23.401524+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-create-request\"}}"}
2025-03-14T22:29:23.401560+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.401618+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.401708+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:23.401709+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"timestamp\":\"2025-03-14T22:29:23.196Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T22:29:23.401712+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T22:29:23.401726+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T22:29:23.401771+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.401841+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.401971+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='icc-notifier'"}
2025-03-14T22:29:23.402011+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.195Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"gusCaseRecordId\":\"500EE00001TuDhMYAV\"}],\"requestId\":\"9d8d1714-9007-9118-2e12-6d3b58d43114\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.402017+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363401,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T22:29:23.402061+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T22:29:23.402100+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.402102+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.402111+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-to-cis-request"}
2025-03-14T22:29:23.402114+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:23.402170+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-to-cis-request - {\"createdAt\":\"2025-03-14T22:29:23.195Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"gusCaseRecordId\":\"500EE00001TuDhMYAV\"}],\"requestId\":\"9d8d1714-9007-9118-2e12-6d3b58d43114\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.402243+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.402423+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-create-request' for consumer group='icc-notifier'"}
2025-03-14T22:29:23.402448+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.197Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:23.126Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T22:29:23.095Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":null}],\"requestId\":\"9d8d1714-9007-9118-2e12-6d3b58d43114\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.402464+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-create-request\"}}"}
2025-03-14T22:29:23.402515+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-create-request\"}}"}
2025-03-14T22:29:23.402553+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.402554+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.402582+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-ctc-lock-create-request"}
2025-03-14T22:29:23.402583+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:23.402610+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-ctc-lock-create-request - {\"createdAt\":\"2025-03-14T22:29:23.197Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\"},\"eventObj\":[{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:23.126Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"pending_response\",\"incidentToCi\":{\"createdAt\":\"2025-03-14T22:29:23.095Z\",\"modifiedAt\":\"2025-03-14T22:29:23.095Z\",\"createdBy\":null,\"modifiedBy\":null,\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"createLock\":true,\"sfid\":null,\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":null}],\"requestId\":\"9d8d1714-9007-9118-2e12-6d3b58d43114\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.402676+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.402725+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-notifier'"}
2025-03-14T22:29:23.402734+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"timestamp\":\"2025-03-14T22:29:23.196Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T22:29:23.402756+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T22:29:23.402757+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T22:29:23.402799+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.403029+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741991363402,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T22:29:23.517632+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.517943+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:23.518056+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.376Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T22:29:23.212Z\"]},\"requestId\":\"e08d5cd7-ce49-6078-7ee3-9a023cc900d4\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.518057+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:29:23.518074+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:29:23.518136+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.518228+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.518533+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T22:29:23.518604+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.376Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T22:29:23.212Z\"]},\"requestId\":\"e08d5cd7-ce49-6078-7ee3-9a023cc900d4\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.518605+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:29:23.518625+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:29:23.518667+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.518691+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.518692+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T22:29:23.518710+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:29:23.797732+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363797,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.797865+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363797,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:23.797867+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363797,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.742Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}]}"}
2025-03-14T22:29:23.797867+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363797,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T22:29:23.797921+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363797,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T22:29:23.798010+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363797,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.798083+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363798,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.798170+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363798,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-notifier'"}
2025-03-14T22:29:23.798173+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363798,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.742Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}]}"}
2025-03-14T22:29:23.798173+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363798,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T22:29:23.798214+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363798,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T22:29:23.798256+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363798,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.798501+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741991363798,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T22:29:23.818698+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.818841+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:23.818857+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.742Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}],\"cis\":[{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:23.126Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":null}}]}"}
2025-03-14T22:29:23.818876+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T22:29:23.818931+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T22:29:23.818972+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363818,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.819044+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.819162+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-notifier'"}
2025-03-14T22:29:23.819197+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.742Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\",\"scope\":\"icc-incidents-readonly icc-incidents-manage\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}],\"cis\":[{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":true,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T22:29:23.126Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":null}}]}"}
2025-03-14T22:29:23.819197+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T22:29:23.819244+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T22:29:23.819255+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.819421+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741991363819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T22:29:23.835524+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363835,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.835827+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363835,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:23.835937+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363835,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.685Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core Live on Falcon\"]}},\"requestId\":\"e08d5cd7-ce49-6078-7ee3-9a023cc900d4\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.835938+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363835,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:29:23.835940+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363835,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:29:23.836001+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363835,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.836058+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363836,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.836325+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363836,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T22:29:23.836414+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363836,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:23.685Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:17.396Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core Live on Falcon\"]}},\"requestId\":\"e08d5cd7-ce49-6078-7ee3-9a023cc900d4\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:29:23.836415+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363836,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:29:23.836415+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363836,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:29:23.836446+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991363836,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:23.836446+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363836,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:23.836480+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363836,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T22:29:23.836481+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991363836,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:29:25.335763+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991365335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:25.335836+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991365335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:25.335850+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991365335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[{\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"externalId\":\"a8LEE00001BY0lD2AT\",\"incidentToCiId\":\"599ff244-7d51-40ea-bdc8-b30be613c623\"}],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"}"}
2025-03-14T22:29:25.335852+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991365335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T22:29:25.335900+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991365335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T22:29:25.336017+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991365335,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:25.336096+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991365336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:25.336179+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991365336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-notifier'"}
2025-03-14T22:29:25.336180+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991365336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[{\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"active\",\"externalId\":\"a8LEE00001BY0lD2AT\",\"incidentToCiId\":\"599ff244-7d51-40ea-bdc8-b30be613c623\"}],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"}"}
2025-03-14T22:29:25.336213+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991365336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T22:29:25.336217+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991365336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}
2025-03-14T22:29:25.336254+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991365336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:25.336464+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741991365336,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T22:29:29.933944+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369933,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:29.934092+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:29.934135+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:29.420Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:29:29.420Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T22:29:29.934136+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:29:29.934166+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:29:29.934261+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:29.934338+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:29.934412+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T22:29:29.934427+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:29.420Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:29:29.420Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T22:29:29.934458+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:29:29.934487+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:29:29.934545+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:29.934546+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:29.934572+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T22:29:29.934573+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T22:29:29.934591+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991369934,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T22:29:29.420Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:29:29.420Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T22:29:41.898772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991381898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832089088,\"uptime\":1811260.22,\"totalMem\":4018151424,\"loadavg\":[0.02,0.06,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28122080,\"nice\":16120,\"sys\":4514400,\"idle\":1773110190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27929730,\"nice\":15170,\"sys\":4536610,\"idle\":1773167130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6097,\"sum\":59593}}}"}
2025-03-14T22:29:41.898906+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991381898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:43.517634+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:43.517768+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991383517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:43.517769+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:43.467Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:29:43.517803+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:43.517853+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:43.517954+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991383517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:43.518041+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383517,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:43.518152+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991383518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-notifier'"}
2025-03-14T22:29:43.518153+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:43.467Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:29:43.518153+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:43.518154+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-14T22:29:43.518233+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991383518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:43.518234+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:43.518235+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  bullmq-job-completed"}
2025-03-14T22:29:43.518235+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:43.518239+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383518,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for bullmq-job-completed - {\"createdAt\":\"2025-03-14T22:29:43.467Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}
2025-03-14T22:29:43.585317+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383585,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:43.585411+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991383585,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:43.585424+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383585,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:43.536Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:13.420Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HDBF5E3Z\"}}"}
2025-03-14T22:29:43.585451+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383585,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:29:43.585487+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383585,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:29:43.586092+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:43.586163+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:43.586286+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-notifier'"}
2025-03-14T22:29:43.586303+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:43.536Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:13.420Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HDBF5E3Z\"}}"}
2025-03-14T22:29:43.586316+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:29:43.586341+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:29:43.586393+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:43.586393+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:43.586410+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-reminder-triggered"}
2025-03-14T22:29:43.586410+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:43.586456+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991383586,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-reminder-triggered - {\"createdAt\":\"2025-03-14T22:29:43.536Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\"},\"eventObj\":{\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"reminderId\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"09626777-fd23-4c59-8d19-7be953d96ecd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:29:13.420Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HDBF5E3Z\"}}"}
2025-03-14T22:29:57.486797+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 The top-level `text` argument is missing in the request payload for a chat.postMessage call - It's a best practice to always provide a `text` argument when posting a message. The `text` is used in places where the content cannot be rendered such as: system push notifications, assistive technology such as screen readers, etc.
2025-03-14T22:29:57.486800+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] [WARN]  web-api:WebClient:0 Additionally, the attachment-level `fallback` argument is missing in the request payload for a chat.postMessage call - To avoid this warning, it is recommended to always provide a top-level `text` argument when posting a message. Alternatively, you can provide an attachment-level `fallback` argument, though this is now considered a legacy field (see https://api.slack.com/reference/messaging/attachments#legacy_fields for more details).
2025-03-14T22:29:57.483043+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397482,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:57.483530+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991397483,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:57.486765+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397483,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:57.465Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"id\":\"50d2bfd3-d421-47d5-afdf-a7e7f35bc626\",\"serviceId\":\"PM846U4\",\"serviceName\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\",\"responderName\":\"Dominick Blue\",\"responderId\":\"P5SH499\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P5SH499\",\"incidentNumber\":\"14014185\",\"incidentTitle\":\"Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https://meet.google.com/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X\",\"success\":true,\"pageTimestamp\":\"2025-03-14T22:29:57.415Z\",\"pdData\":{\"incident\":{\"incident_number\":14014185,\"title\":\"Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"created_at\":\"2025-03-14T22:29:57Z\",\"updated_at\":\"2025-03-14T22:29:57Z\",\"status\":\"triggered\",\"incident_key\":\"5a151f3ed3614b2db905bd98891a41b1\",\"service\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"assignments\":[{\"at\":\"2025-03-14T22:29:57Z\",\"assignee\":{\"id\":\"P5SH499\",\"type\":\"user_reference\",\"summary\":\"Dominick Blue\",\"self\":\"https://api.pagerduty.com/users/P5SH499\",\"html_url\":\"https://salesforce.pagerduty.com/users/P5SH499\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:29:57Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RQ1766ELX66PKX7223XY054C2Z\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RQ1766ELX66PKX7223XY054C2Z\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X/log_entries/RQ1766ELX66PKX7223XY054C2Z\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PTS92B1\",\"type\":\"escalation_policy_reference\",\"summary\":\"CPSRE Global Escalation\",\"self\":\"https://api.pagerduty.com/escalation_policies/PTS92B1\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PTS92B1\"},\"teams\":[{\"id\":\"P186O8B\",\"type\":\"team_reference\",\"summary\":\"CP SRE Global\",\"self\":\"https://api.pagerduty.com/teams/P186O8B\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P186O8B\"}],\"impacted_services\":[{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:39:57Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T10:29:57Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1IH7VVZWX244X\",\"type\":\"incident\",\"summary\":\"[#14014185] Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"self\":\"https://api.pagerduty.com/incidents/Q1IH7VVZWX244X\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https://meet.google.com/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \"}}},\"responderEmail\":\"dominick.blue@salesforce.com\"}}"}
2025-03-14T22:29:57.486766+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397483,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:29:57.486768+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397483,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:29:57.486768+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991397483,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:57.486769+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397483,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:57.486770+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-notifier'"}
2025-03-14T22:29:57.486778+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:57.465Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"id\":\"50d2bfd3-d421-47d5-afdf-a7e7f35bc626\",\"serviceId\":\"PM846U4\",\"serviceName\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\",\"responderName\":\"Dominick Blue\",\"responderId\":\"P5SH499\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P5SH499\",\"incidentNumber\":\"14014185\",\"incidentTitle\":\"Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https://meet.google.com/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X\",\"success\":true,\"pageTimestamp\":\"2025-03-14T22:29:57.415Z\",\"pdData\":{\"incident\":{\"incident_number\":14014185,\"title\":\"Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"created_at\":\"2025-03-14T22:29:57Z\",\"updated_at\":\"2025-03-14T22:29:57Z\",\"status\":\"triggered\",\"incident_key\":\"5a151f3ed3614b2db905bd98891a41b1\",\"service\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"assignments\":[{\"at\":\"2025-03-14T22:29:57Z\",\"assignee\":{\"id\":\"P5SH499\",\"type\":\"user_reference\",\"summary\":\"Dominick Blue\",\"self\":\"https://api.pagerduty.com/users/P5SH499\",\"html_url\":\"https://salesforce.pagerduty.com/users/P5SH499\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:29:57Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RQ1766ELX66PKX7223XY054C2Z\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RQ1766ELX66PKX7223XY054C2Z\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X/log_entries/RQ1766ELX66PKX7223XY054C2Z\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PTS92B1\",\"type\":\"escalation_policy_reference\",\"summary\":\"CPSRE Global Escalation\",\"self\":\"https://api.pagerduty.com/escalation_policies/PTS92B1\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PTS92B1\"},\"teams\":[{\"id\":\"P186O8B\",\"type\":\"team_reference\",\"summary\":\"CP SRE Global\",\"self\":\"https://api.pagerduty.com/teams/P186O8B\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P186O8B\"}],\"impacted_services\":[{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:39:57Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T10:29:57Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1IH7VVZWX244X\",\"type\":\"incident\",\"summary\":\"[#14014185] Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"self\":\"https://api.pagerduty.com/incidents/Q1IH7VVZWX244X\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https://meet.google.com/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \"}}},\"responderEmail\":\"dominick.blue@salesforce.com\"}}"}
2025-03-14T22:29:57.486778+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:29:57.486780+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:29:57.486780+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:57.486781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:57.486782+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-page-response"}
2025-03-14T22:29:57.486782+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:29:57.486787+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Page notification for icc-page-response - {\"createdAt\":\"2025-03-14T22:29:57.465Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"id\":\"50d2bfd3-d421-47d5-afdf-a7e7f35bc626\",\"serviceId\":\"PM846U4\",\"serviceName\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\",\"responderName\":\"Dominick Blue\",\"responderId\":\"P5SH499\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P5SH499\",\"incidentNumber\":\"14014185\",\"incidentTitle\":\"Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https://meet.google.com/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X\",\"success\":true,\"pageTimestamp\":\"2025-03-14T22:29:57.415Z\",\"pdData\":{\"incident\":{\"incident_number\":14014185,\"title\":\"Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"created_at\":\"2025-03-14T22:29:57Z\",\"updated_at\":\"2025-03-14T22:29:57Z\",\"status\":\"triggered\",\"incident_key\":\"5a151f3ed3614b2db905bd98891a41b1\",\"service\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"assignments\":[{\"at\":\"2025-03-14T22:29:57Z\",\"assignee\":{\"id\":\"P5SH499\",\"type\":\"user_reference\",\"summary\":\"Dominick Blue\",\"self\":\"https://api.pagerduty.com/users/P5SH499\",\"html_url\":\"https://salesforce.pagerduty.com/users/P5SH499\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:29:57Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RQ1766ELX66PKX7223XY054C2Z\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RQ1766ELX66PKX7223XY054C2Z\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X/log_entries/RQ1766ELX66PKX7223XY054C2Z\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PTS92B1\",\"type\":\"escalation_policy_reference\",\"summary\":\"CPSRE Global Escalation\",\"self\":\"https://api.pagerduty.com/escalation_policies/PTS92B1\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PTS92B1\"},\"teams\":[{\"id\":\"P186O8B\",\"type\":\"team_reference\",\"summary\":\"CP SRE Global\",\"self\":\"https://api.pagerduty.com/teams/P186O8B\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P186O8B\"}],\"impacted_services\":[{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:39:57Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T10:29:57Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1IH7VVZWX244X\",\"type\":\"incident\",\"summary\":\"[#14014185] Incident: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"self\":\"https://api.pagerduty.com/incidents/Q1IH7VVZWX244X\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\\nSeverity: Sev2\\nSlack Channel: #icc-73035802\\nBridge URL: https://meet.google.com/oms-esob-eoa\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\\nAdditional Details: \"}}},\"responderEmail\":\"dominick.blue@salesforce.com\"}}"}
2025-03-14T22:29:57.486789+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397484,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Posting Page to slack: {\"attachments\":[{\"color\":\"#2eb886\",\"blocks\":[{\"text\":{\"type\":\"mrkdwn\",\"text\":\"The following service has been paged:\"},\"type\":\"section\"},{\"type\":\"divider\"},{\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Service*\\n<https://salesforce.pagerduty.com/service-directory/PM846U4|(CP SRE USE ONLY) CP SRE Global IMS Response>\"},{\"type\":\"mrkdwn\",\"text\":\"*On Call*\\n<https://salesforce.pagerduty.com/users/P5SH499|Dominick Blue>\"}],\"accessory\":{\"text\":{\"type\":\"plain_text\",\"text\":\"Mark as Joined\"},\"action_id\":\"page_mark_joined_action\",\"value\":\"PM846U4\",\"type\":\"button\"},\"type\":\"section\"},{\"elements\":[{\"type\":\"mrkdwn\",\"text\":\"PagerDuty: <https://salesforce.pagerduty.com/incidents/Q1IH7VVZWX244X|14014185>\"}],\"type\":\"context\"}]}],\"response_type\":\"in_channel\",\"channel\":\"C08HDBF5E3Z\"}"}
2025-03-14T22:29:57.536239+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:57.536360+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-slack-actions'"}
2025-03-14T22:29:57.536394+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:57.527Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"users\":[\"U02NP5RGQQ7\"]}}"}
2025-03-14T22:29:57.536434+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:29:57.536477+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:29:57.536583+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:57.536665+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:57.536800+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-notifier'"}
2025-03-14T22:29:57.536838+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:29:57.527Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"users\":[\"U02NP5RGQQ7\"]}}"}
2025-03-14T22:29:57.536866+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:29:57.536919+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:29:57.536979+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:29:57.537004+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397536,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T22:29:57.537045+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397537,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-invite-users"}
2025-03-14T22:29:57.537057+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397537,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:29:57.537099+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991397537,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-invite-users - {\"createdAt\":\"2025-03-14T22:29:57.527Z\",\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"users\":[\"U02NP5RGQQ7\"]}}"}
2025-03-14T22:32:41.894800+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991561894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830868480,\"uptime\":1811440.22,\"totalMem\":4018151424,\"loadavg\":[0.04,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28124630,\"nice\":16120,\"sys\":4514790,\"idle\":1773287290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27931940,\"nice\":15170,\"sys\":4536950,\"idle\":1773344220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5987,\"sum\":59631}}}"}
2025-03-14T22:32:41.894898+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991561894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:33:41.894773+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991621894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830184448,\"uptime\":1811500.22,\"totalMem\":4018151424,\"loadavg\":[0.01,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28125300,\"nice\":16120,\"sys\":4514950,\"idle\":1773346320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27932550,\"nice\":15170,\"sys\":4537050,\"idle\":1773403280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5992,\"sum\":59631}}}"}
2025-03-14T22:33:41.894899+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991621894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:34:14.277347+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991654277,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T22:34:14.278164+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991654278,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:36:41.894769+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991801894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830446592,\"uptime\":1811680.22,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28126860,\"nice\":16120,\"sys\":4515380,\"idle\":1773523470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27934180,\"nice\":15170,\"sys\":4537470,\"idle\":1773580340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5989,\"sum\":59633}}}"}
2025-03-14T22:36:41.894895+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991801894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:15.221515+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991955221,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T22:39:15.222425+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991955222,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T22:39:41.183313+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981183,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:41.183602+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991981183,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-slack-actions'"}
2025-03-14T22:39:41.183664+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981183,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:40.640Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"b8cb9977-a8ff-1e7f-c30a-c81b1fbf7d79\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:39:41.183665+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981183,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:39:41.185793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981183,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:39:41.185795+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991981183,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:41.188166+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:41.188371+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-notifier'"}
2025-03-14T22:39:41.188434+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:40.640Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"b8cb9977-a8ff-1e7f-c30a-c81b1fbf7d79\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:39:41.188475+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:39:41.188499+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}
2025-03-14T22:39:41.188584+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:41.188621+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:41.188624+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-created-without-slack-channel"}
2025-03-14T22:39:41.188638+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:39:41.188700+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991981188,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-created-without-slack-channel - {\"createdAt\":\"2025-03-14T22:39:40.640Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"b8cb9977-a8ff-1e7f-c30a-c81b1fbf7d79\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:39:42.233114+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991982233,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"set slack channel C08J53JAZRP purpose: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\n\nVisit *ICC App Home* (slack://app?team=T01GST6QY0G&id=A02Q50RQQ3B) to learn more about everything you can do here."}
2025-03-14T22:39:43.095285+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:43.095379+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-slack-actions'"}
2025-03-14T22:39:43.095419+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:43.045Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T22:39:43.095422+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T22:39:43.095462+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T22:39:43.095540+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:43.095608+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:43.095700+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-notifier'"}
2025-03-14T22:39:43.095733+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:43.045Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T22:39:43.095737+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T22:39:43.095765+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}
2025-03-14T22:39:43.095803+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:43.095803+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:43.095814+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-to-generate"}
2025-03-14T22:39:43.095827+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:39:43.095857+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983095,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-bridge-to-generate - {\"createdAt\":\"2025-03-14T22:39:43.045Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}
2025-03-14T22:39:43.259364+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:43.259507+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-slack-actions'"}
2025-03-14T22:39:43.259525+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:43.210Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991981,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991981386,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T22:39:43.259529+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:39:43.259578+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:39:43.259667+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:43.259765+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:43.259872+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-notifier'"}
2025-03-14T22:39:43.259873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:43.210Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991981,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991981386,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T22:39:43.259873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:39:43.259894+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}
2025-03-14T22:39:43.259935+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:43.259936+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:43.259952+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-created"}
2025-03-14T22:39:43.260004+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:39:43.260007+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991983259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-created - {\"createdAt\":\"2025-03-14T22:39:43.210Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991981,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991981386,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}
2025-03-14T22:39:44.266598+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984266,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:44.266824+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991984266,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-slack-actions'"}
2025-03-14T22:39:44.266842+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984266,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:44.258Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\",\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"folderId\":null}]}}"}
2025-03-14T22:39:44.266845+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984266,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:39:44.266899+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984266,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:39:44.266985+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991984266,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:44.267078+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:44.267225+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-notifier'"}
2025-03-14T22:39:44.267244+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:44.258Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\",\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"folderId\":null}]}}"}
2025-03-14T22:39:44.267257+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:39:44.267306+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}
2025-03-14T22:39:44.267370+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:44.267373+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:44.267374+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-bridge-created"}
2025-03-14T22:39:44.267375+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:39:44.267430+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984267,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Bridge notification for icc-bridge-created - {\"createdAt\":\"2025-03-14T22:39:44.258Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T22:39:43.804Z\",\"modifiedAt\":\"2025-03-14T22:39:43.804Z\",\"id\":\"2ab47f8a-ee78-45a7-bdb5-fb24ae47adf8\",\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\",\"isManaged\":true,\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"folderId\":null}]}}"}
2025-03-14T22:39:44.268097+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991984268,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","blocks":[{"text":{"type":"mrkdwn","text":"SiteReliability set incident bridge details."},"type":"section"},{"text":{"type":"plain_text","text":"Bridge Added"},"type":"header"},{"text":{"type":"mrkdwn","text":"_This bridge is currently open. Please announce your name and team when joining bridge._"},"type":"section"},{"fields":[{"type":"mrkdwn","text":"*Bridge Url*:\nhttps://meet.google.com/sxx-yusz-kyr"},{"type":"mrkdwn","text":"*Additional Joining Info*:\nJoin By Phone:\nUS number: tel:+1-516-268-6814, pin: 245062537; \nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\n"}],"type":"section"},{"type":"divider"},{"elements":[{"type":"mrkdwn","text":"Created by SiteReliability, <!date^1741991983^{date_num} {time}|2025-03-14  10:39 PM  UTC>\n"},{"type":"mrkdwn","text":"Modified by SiteReliability, <!date^1741991983^{date_num} {time}|2025-03-14  10:39 PM  UTC>"}],"type":"context"}],"text":"Bridge Added","response_type":"in_channel","channel":"C08J53JAZRP","msg":"Posting Bridge to Slack"}
2025-03-14T22:39:47.615702+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987615,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:47.615786+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991987615,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:39:47.615841+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987615,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:47.535Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:39:47.535Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:39:47.615843+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987615,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:39:47.615862+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987615,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:39:47.615959+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991987615,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:47.616056+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987615,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:47.616103+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991987616,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T22:39:47.616135+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987616,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:47.535Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:39:47.535Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:39:47.616136+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987616,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:39:47.616149+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987616,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:39:47.616208+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991987616,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:47.616209+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987616,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:47.616228+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987616,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T22:39:47.616229+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987616,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T22:39:47.616242+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991987616,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T22:39:47.535Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_created\",\"timestamp\":\"2025-03-14T22:39:47.535Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:39:52.763774+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992763,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:52.764044+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991992763,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T22:39:52.764146+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:52.231Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:47.535Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T22:39:52.059Z\"]},\"requestId\":\"7b00e604-1521-250c-9ac2-95803cda007d\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:39:52.764148+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:39:52.764150+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:39:52.764242+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:52.764333+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:52.764551+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T22:39:52.764620+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:52.525Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:47.535Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core 1P\"]}},\"requestId\":\"7b00e604-1521-250c-9ac2-95803cda007d\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:39:52.764621+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:39:52.764643+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:39:52.764676+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:52.764735+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:52.764975+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T22:39:52.765042+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992764,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:52.231Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:47.535Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T22:39:52.059Z\"]},\"requestId\":\"7b00e604-1521-250c-9ac2-95803cda007d\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:39:52.765043+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:39:52.765063+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:39:52.765087+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:52.765103+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:52.765104+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T22:39:52.765116+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:39:52.765189+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:52.765432+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T22:39:52.765500+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:52.525Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:47.535Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]},\"servicesImpacted\":{\"0\":[null,\"Core 1P\"]}},\"requestId\":\"7b00e604-1521-250c-9ac2-95803cda007d\",\"client\":\"quantumks2s\"}"}
2025-03-14T22:39:52.765501+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:39:52.765521+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T22:39:52.765558+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:52.765559+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:52.765572+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T22:39:52.765572+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991992765,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:39:59.007820+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999007,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:59.007879+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991999007,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:39:59.007901+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999007,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:58.538Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:39:58.538Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}
2025-03-14T22:39:59.007941+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999007,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:39:59.007963+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999007,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:39:59.008064+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:59.008160+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:59.008241+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T22:39:59.008245+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:58.538Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:39:58.538Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}
2025-03-14T22:39:59.008246+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:39:59.008263+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:39:59.008337+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:39:59.008338+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:39:59.008338+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T22:39:59.008341+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T22:39:59.008362+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741991999008,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T22:39:58.538Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:39:58.538Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}
2025-03-14T22:40:41.894792+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992041894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830798848,\"uptime\":1811920.22,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28130150,\"nice\":16120,\"sys\":4515840,\"idle\":1773759650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27937320,\"nice\":15170,\"sys\":4537910,\"idle\":1773816370,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6074,\"sum\":59594}}}"}
2025-03-14T22:40:41.894922+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992041894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:40:52.341614+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052341,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:40:52.342109+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:40:52.342187+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:52.330Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:58.538Z\"},\"eventObj\":{\"id\":\"ea41d995-65bc-43b6-9ac0-fe20e976dac8\",\"serviceId\":\"PM846U4\",\"serviceName\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\",\"responderName\":\"Dominick Blue\",\"responderId\":\"P5SH499\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P5SH499\",\"incidentNumber\":\"14014263\",\"incidentTitle\":\"Incident: New Splunk logins are failing\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: New Splunk logins are failing\\nSeverity: Sev2\\nSlack Channel: #icc-73036099\\nBridge URL: https://meet.google.com/sxx-yusz-kyr\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA\",\"success\":true,\"pageTimestamp\":\"2025-03-14T22:40:52.277Z\",\"pdData\":{\"incident\":{\"incident_number\":14014263,\"title\":\"Incident: New Splunk logins are failing\",\"description\":\"Incident: New Splunk logins are failing\",\"created_at\":\"2025-03-14T22:40:52Z\",\"updated_at\":\"2025-03-14T22:40:52Z\",\"status\":\"triggered\",\"incident_key\":\"2d5ef2d9321a4f4f95910f72a18d7d22\",\"service\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"assignments\":[{\"at\":\"2025-03-14T22:40:52Z\",\"assignee\":{\"id\":\"P5SH499\",\"type\":\"user_reference\",\"summary\":\"Dominick Blue\",\"self\":\"https://api.pagerduty.com/users/P5SH499\",\"html_url\":\"https://salesforce.pagerduty.com/users/P5SH499\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:40:52Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R9S61FPHLT0IOIWUCF1FKEANV7\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R9S61FPHLT0IOIWUCF1FKEANV7\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA/log_entries/R9S61FPHLT0IOIWUCF1FKEANV7\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PTS92B1\",\"type\":\"escalation_policy_reference\",\"summary\":\"CPSRE Global Escalation\",\"self\":\"https://api.pagerduty.com/escalation_policies/PTS92B1\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PTS92B1\"},\"teams\":[{\"id\":\"P186O8B\",\"type\":\"team_reference\",\"summary\":\"CP SRE Global\",\"self\":\"https://api.pagerduty.com/teams/P186O8B\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P186O8B\"}],\"impacted_services\":[{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:50:52Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T10:40:52Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1OM1PHRBSMWLA\",\"type\":\"incident\",\"summary\":\"[#14014263] Incident: New Splunk logins are failing\",\"self\":\"https://api.pagerduty.com/incidents/Q1OM1PHRBSMWLA\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: New Splunk logins are failing\\nSeverity: Sev2\\nSlack Channel: #icc-73036099\\nBridge URL: https://meet.google.com/sxx-yusz-kyr\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\\nAdditional Details: \"}}},\"responderEmail\":\"dominick.blue@salesforce.com\"}}"}
2025-03-14T22:40:52.342188+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:40:52.342231+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:40:52.342337+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:40:52.342426+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:40:52.342787+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-notifier'"}
2025-03-14T22:40:52.342891+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:52.330Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:58.538Z\"},\"eventObj\":{\"id\":\"ea41d995-65bc-43b6-9ac0-fe20e976dac8\",\"serviceId\":\"PM846U4\",\"serviceName\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\",\"responderName\":\"Dominick Blue\",\"responderId\":\"P5SH499\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P5SH499\",\"incidentNumber\":\"14014263\",\"incidentTitle\":\"Incident: New Splunk logins are failing\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: New Splunk logins are failing\\nSeverity: Sev2\\nSlack Channel: #icc-73036099\\nBridge URL: https://meet.google.com/sxx-yusz-kyr\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA\",\"success\":true,\"pageTimestamp\":\"2025-03-14T22:40:52.277Z\",\"pdData\":{\"incident\":{\"incident_number\":14014263,\"title\":\"Incident: New Splunk logins are failing\",\"description\":\"Incident: New Splunk logins are failing\",\"created_at\":\"2025-03-14T22:40:52Z\",\"updated_at\":\"2025-03-14T22:40:52Z\",\"status\":\"triggered\",\"incident_key\":\"2d5ef2d9321a4f4f95910f72a18d7d22\",\"service\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"assignments\":[{\"at\":\"2025-03-14T22:40:52Z\",\"assignee\":{\"id\":\"P5SH499\",\"type\":\"user_reference\",\"summary\":\"Dominick Blue\",\"self\":\"https://api.pagerduty.com/users/P5SH499\",\"html_url\":\"https://salesforce.pagerduty.com/users/P5SH499\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:40:52Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R9S61FPHLT0IOIWUCF1FKEANV7\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R9S61FPHLT0IOIWUCF1FKEANV7\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA/log_entries/R9S61FPHLT0IOIWUCF1FKEANV7\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PTS92B1\",\"type\":\"escalation_policy_reference\",\"summary\":\"CPSRE Global Escalation\",\"self\":\"https://api.pagerduty.com/escalation_policies/PTS92B1\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PTS92B1\"},\"teams\":[{\"id\":\"P186O8B\",\"type\":\"team_reference\",\"summary\":\"CP SRE Global\",\"self\":\"https://api.pagerduty.com/teams/P186O8B\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P186O8B\"}],\"impacted_services\":[{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:50:52Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T10:40:52Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1OM1PHRBSMWLA\",\"type\":\"incident\",\"summary\":\"[#14014263] Incident: New Splunk logins are failing\",\"self\":\"https://api.pagerduty.com/incidents/Q1OM1PHRBSMWLA\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: New Splunk logins are failing\\nSeverity: Sev2\\nSlack Channel: #icc-73036099\\nBridge URL: https://meet.google.com/sxx-yusz-kyr\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\\nAdditional Details: \"}}},\"responderEmail\":\"dominick.blue@salesforce.com\"}}"}
2025-03-14T22:40:52.342892+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:40:52.342895+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}
2025-03-14T22:40:52.342961+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:40:52.342963+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:40:52.342964+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-page-response"}
2025-03-14T22:40:52.342965+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T22:40:52.343039+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052342,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Page notification for icc-page-response - {\"createdAt\":\"2025-03-14T22:40:52.330Z\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:58.538Z\"},\"eventObj\":{\"id\":\"ea41d995-65bc-43b6-9ac0-fe20e976dac8\",\"serviceId\":\"PM846U4\",\"serviceName\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\",\"responderName\":\"Dominick Blue\",\"responderId\":\"P5SH499\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P5SH499\",\"incidentNumber\":\"14014263\",\"incidentTitle\":\"Incident: New Splunk logins are failing\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: New Splunk logins are failing\\nSeverity: Sev2\\nSlack Channel: #icc-73036099\\nBridge URL: https://meet.google.com/sxx-yusz-kyr\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA\",\"success\":true,\"pageTimestamp\":\"2025-03-14T22:40:52.277Z\",\"pdData\":{\"incident\":{\"incident_number\":14014263,\"title\":\"Incident: New Splunk logins are failing\",\"description\":\"Incident: New Splunk logins are failing\",\"created_at\":\"2025-03-14T22:40:52Z\",\"updated_at\":\"2025-03-14T22:40:52Z\",\"status\":\"triggered\",\"incident_key\":\"2d5ef2d9321a4f4f95910f72a18d7d22\",\"service\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"assignments\":[{\"at\":\"2025-03-14T22:40:52Z\",\"assignee\":{\"id\":\"P5SH499\",\"type\":\"user_reference\",\"summary\":\"Dominick Blue\",\"self\":\"https://api.pagerduty.com/users/P5SH499\",\"html_url\":\"https://salesforce.pagerduty.com/users/P5SH499\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T22:40:52Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R9S61FPHLT0IOIWUCF1FKEANV7\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R9S61FPHLT0IOIWUCF1FKEANV7\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA/log_entries/R9S61FPHLT0IOIWUCF1FKEANV7\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PTS92B1\",\"type\":\"escalation_policy_reference\",\"summary\":\"CPSRE Global Escalation\",\"self\":\"https://api.pagerduty.com/escalation_policies/PTS92B1\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PTS92B1\"},\"teams\":[{\"id\":\"P186O8B\",\"type\":\"team_reference\",\"summary\":\"CP SRE Global\",\"self\":\"https://api.pagerduty.com/teams/P186O8B\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P186O8B\"}],\"impacted_services\":[{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T22:50:52Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T10:40:52Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PM846U4\",\"type\":\"service_reference\",\"summary\":\"(CP SRE USE ONLY) CP SRE Global IMS Response\",\"self\":\"https://api.pagerduty.com/services/PM846U4\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PM846U4\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1OM1PHRBSMWLA\",\"type\":\"incident\",\"summary\":\"[#14014263] Incident: New Splunk logins are failing\",\"self\":\"https://api.pagerduty.com/incidents/Q1OM1PHRBSMWLA\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: New Splunk logins are failing\\nSeverity: Sev2\\nSlack Channel: #icc-73036099\\nBridge URL: https://meet.google.com/sxx-yusz-kyr\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\\nAdditional Details: \"}}},\"responderEmail\":\"dominick.blue@salesforce.com\"}}"}
2025-03-14T22:40:52.343222+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052343,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Posting Page to slack: {\"attachments\":[{\"color\":\"#2eb886\",\"blocks\":[{\"text\":{\"type\":\"mrkdwn\",\"text\":\"The following service has been paged:\"},\"type\":\"section\"},{\"type\":\"divider\"},{\"fields\":[{\"type\":\"mrkdwn\",\"text\":\"*Service*\\n<https://salesforce.pagerduty.com/service-directory/PM846U4|(CP SRE USE ONLY) CP SRE Global IMS Response>\"},{\"type\":\"mrkdwn\",\"text\":\"*On Call*\\n<https://salesforce.pagerduty.com/users/P5SH499|Dominick Blue>\"}],\"accessory\":{\"text\":{\"type\":\"plain_text\",\"text\":\"Mark as Joined\"},\"action_id\":\"page_mark_joined_action\",\"value\":\"PM846U4\",\"type\":\"button\"},\"type\":\"section\"},{\"elements\":[{\"type\":\"mrkdwn\",\"text\":\"PagerDuty: <https://salesforce.pagerduty.com/incidents/Q1OM1PHRBSMWLA|14014263>\"}],\"type\":\"context\"}]}],\"response_type\":\"in_channel\",\"channel\":\"C08J53JAZRP\"}"}
2025-03-14T22:40:52.399728+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052399,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:40:52.399879+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992052399,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-slack-actions'"}
2025-03-14T22:40:52.399884+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052399,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:52.389Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:58.538Z\"},\"eventObj\":{\"users\":[\"U02NP5RGQQ7\"]}}"}
2025-03-14T22:40:52.399897+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052399,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:40:52.399953+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052399,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:40:52.400035+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992052399,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:40:52.400117+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:40:52.400218+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-notifier'"}
2025-03-14T22:40:52.400243+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:52.389Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:58.538Z\"},\"eventObj\":{\"users\":[\"U02NP5RGQQ7\"]}}"}
2025-03-14T22:40:52.400272+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:40:52.400285+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}
2025-03-14T22:40:52.400357+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:40:52.400358+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:40:52.400359+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-slack-channel-invite-users"}
2025-03-14T22:40:52.400360+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:40:52.400386+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992052400,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-slack-channel-invite-users - {\"createdAt\":\"2025-03-14T22:40:52.389Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:39:58.538Z\"},\"eventObj\":{\"users\":[\"U02NP5RGQQ7\"]}}"}
2025-03-14T22:41:41.894767+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992101894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832023552,\"uptime\":1811980.22,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28131050,\"nice\":16120,\"sys\":4515990,\"idle\":1773818650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27938080,\"nice\":15170,\"sys\":4538070,\"idle\":1773875450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6007,\"sum\":59626}}}"}
2025-03-14T22:41:41.894873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992101894,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:42:41.898823+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992161898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832027648,\"uptime\":1812040.22,\"totalMem\":4018151424,\"loadavg\":[0.11,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28131830,\"nice\":16120,\"sys\":4516150,\"idle\":1773877670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27938870,\"nice\":15170,\"sys\":4538270,\"idle\":1773934510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5990,\"sum\":59632}}}"}
2025-03-14T22:42:41.898899+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992161898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:45:41.898795+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992341898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830131200,\"uptime\":1812220.22,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28134430,\"nice\":16120,\"sys\":4516600,\"idle\":1774054800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27941450,\"nice\":15170,\"sys\":4538750,\"idle\":1774111500,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6006,\"sum\":59623}}}"}
2025-03-14T22:45:41.898864+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992341898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:49:54.040000+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:49:54.040003+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-notifier'"}
2025-03-14T22:49:54.040009+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:49:53.989Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"4b13fdc1-d1f4-4dbc-bfc5-5569f19a1b12\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"4b13fdc1-d1f4-4dbc-bfc5-5569f19a1b12\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:49:53.584Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}
2025-03-14T22:49:54.040011+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:49:54.040011+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:49:54.040012+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:49:54.040013+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:49:54.040014+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-reminder-triggered"}
2025-03-14T22:49:54.040014+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:49:54.040018+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-reminder-triggered - {\"createdAt\":\"2025-03-14T22:49:53.989Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"4b13fdc1-d1f4-4dbc-bfc5-5569f19a1b12\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"4b13fdc1-d1f4-4dbc-bfc5-5569f19a1b12\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:49:53.584Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}
2025-03-14T22:49:54.040018+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:49:54.040018+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-slack-actions'"}
2025-03-14T22:49:54.040019+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:49:53.989Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"4b13fdc1-d1f4-4dbc-bfc5-5569f19a1b12\",\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"reminderData\":{\"id\":\"4b13fdc1-d1f4-4dbc-bfc5-5569f19a1b12\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:49:53.584Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}
2025-03-14T22:49:54.040019+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:49:54.040020+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-14T22:49:54.040020+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992594039,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:51:41.898797+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992701898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2814337024,\"uptime\":1812580.22,\"totalMem\":4018151424,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28138120,\"nice\":16120,\"sys\":4517340,\"idle\":1774408700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27945480,\"nice\":15170,\"sys\":4539430,\"idle\":1774465320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":22,\"num\":5986,\"sum\":59633}}}"}
2025-03-14T22:51:41.898847+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992701898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:53:41.898803+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992821898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2812727296,\"uptime\":1812700.22,\"totalMem\":4018151424,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28139190,\"nice\":16120,\"sys\":4517620,\"idle\":1774526840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27946850,\"nice\":15170,\"sys\":4539730,\"idle\":1774583330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5987,\"sum\":59633}}}"}
2025-03-14T22:53:41.898940+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992821898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:56:06.473397+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:56:06.473499+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:56:06.473535+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:56:06.281Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:56:06.281Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:56:06.473548+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:56:06.473592+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:56:06.473703+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:56:06.473779+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:56:06.473852+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T22:56:06.473876+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:56:06.281Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:56:06.281Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:56:06.473896+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:56:06.473897+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T22:56:06.473946+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:56:06.473976+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:56:06.473977+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T22:56:06.473978+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T22:56:06.474001+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T22:56:06.281Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T22:56:06.281Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}
2025-03-14T22:56:06.474019+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741992966473,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No slack channel found for incident. Caching event icc-gus-response for later processing"}
2025-03-14T22:58:19.422665+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099422,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:58:19.422910+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993099422,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:58:19.422960+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099422,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:58:19.087Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}"}
2025-03-14T22:58:19.422979+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099422,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T22:58:19.423009+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099422,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T22:58:19.423104+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:58:19.423186+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:58:19.423403+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-notifier'"}
2025-03-14T22:58:19.423453+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:58:19.087Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}"}
2025-03-14T22:58:19.423455+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T22:58:19.423489+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T22:58:19.423531+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:58:19.423532+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:58:19.423568+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-internal-comms-response"}
2025-03-14T22:58:19.423569+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:58:19.423609+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993099423,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-internal-comms-response - {\"createdAt\":\"2025-03-14T22:58:19.087Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}"}
2025-03-14T22:58:29.923615+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109923,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:58:29.923854+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993109923,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-slack-actions'"}
2025-03-14T22:58:29.923888+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109923,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:58:29.768Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}"}
2025-03-14T22:58:29.923933+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109923,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T22:58:29.923947+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109923,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T22:58:29.924035+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993109923,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:58:29.924113+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:58:29.924307+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-notifier'"}
2025-03-14T22:58:29.924519+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:58:29.768Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}"}
2025-03-14T22:58:29.924521+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T22:58:29.924522+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}
2025-03-14T22:58:29.924522+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T22:58:29.924523+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-14T22:58:29.924523+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-internal-comms-response"}
2025-03-14T22:58:29.924524+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T22:58:29.924525+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993109924,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-internal-comms-response - {\"createdAt\":\"2025-03-14T22:58:29.768Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}"}
2025-03-14T22:59:41.898788+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993181898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2814865408,\"uptime\":1813060.23,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28143700,\"nice\":16120,\"sys\":4518290,\"idle\":1774881190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27951250,\"nice\":15170,\"sys\":4540460,\"idle\":1774937470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5991,\"sum\":59635}}}"}
2025-03-14T22:59:41.898866+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993181898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:00:41.898785+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993241898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2815938560,\"uptime\":1813120.23,\"totalMem\":4018151424,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28144280,\"nice\":16120,\"sys\":4518430,\"idle\":1774940200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27952170,\"nice\":15170,\"sys\":4540590,\"idle\":1774996470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5991,\"sum\":59625}}}"}
2025-03-14T23:00:41.898880+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993241898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:00:50.540012+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250539,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T23:00:50.540119+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T23:00:50.540146+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:00:50.484Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuFmLYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed_not_valid\",\"timestamp\":\"2025-03-14T23:00:50.484Z\",\"recordId\":\"500EE00001TuFmLYAV\",\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"caseNumber\":\"73035496\"},\"changes\":{}}"}
2025-03-14T23:00:50.540182+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:00:50.540253+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:00:50.540348+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:00:50.540426+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T23:00:50.540515+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T23:00:50.540516+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:00:50.484Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuFmLYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed_not_valid\",\"timestamp\":\"2025-03-14T23:00:50.484Z\",\"recordId\":\"500EE00001TuFmLYAV\",\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"caseNumber\":\"73035496\"},\"changes\":{}}"}
2025-03-14T23:00:50.540516+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:00:50.540542+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:00:50.540599+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:00:50.540600+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 900b1ae0-84fd-4e82-b18f-258f8a0291ab"}
2025-03-14T23:00:50.540609+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T23:00:50.540612+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T23:00:50.540639+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993250540,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T23:00:50.484Z\",\"user\":{\"id\":\"6230afb4-e948-4cad-b6f5-52bc8df552c4\",\"gusUserId\":\"005EE000000WbdxYAC\",\"slackUserId\":\"U02DZLQ85GB\",\"name\":\"Brian Harrison\",\"email\":\"bharrison@salesforce.com\"},\"incident\":{\"id\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"slackChannel\":{\"id\":\"C08J51MFR5X\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuFmLYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed_not_valid\",\"timestamp\":\"2025-03-14T23:00:50.484Z\",\"recordId\":\"500EE00001TuFmLYAV\",\"incidentId\":\"900b1ae0-84fd-4e82-b18f-258f8a0291ab\",\"caseNumber\":\"73035496\"},\"changes\":{}}"}
2025-03-14T23:01:07.257248+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993267257,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:01:07.258157+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993267258,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-14T23:04:41.902769+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993481902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2818076672,\"uptime\":1813360.23,\"totalMem\":4018151424,\"loadavg\":[0.44,0.1,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28147110,\"nice\":16120,\"sys\":4518980,\"idle\":1775176380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27954830,\"nice\":15170,\"sys\":4541080,\"idle\":1775232560,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5989,\"sum\":59631}}}"}
2025-03-14T23:04:41.902876+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993481902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:05:41.898782+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993541898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2818134016,\"uptime\":1813420.23,\"totalMem\":4018151424,\"loadavg\":[0.33,0.12,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28147820,\"nice\":16120,\"sys\":4519140,\"idle\":1775235370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27955470,\"nice\":15170,\"sys\":4541210,\"idle\":1775291540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5993,\"sum\":59628}}}"}
2025-03-14T23:05:41.898884+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993541898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:06:41.898776+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993601898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2818093056,\"uptime\":1813480.23,\"totalMem\":4018151424,\"loadavg\":[0.18,0.11,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28148420,\"nice\":16120,\"sys\":4519260,\"idle\":1775294350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27956050,\"nice\":15170,\"sys\":4541330,\"idle\":1775350630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":6000,\"sum\":59629}}}"}
2025-03-14T23:06:41.898934+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993601898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:09:41.902799+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741993781902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2818125824,\"uptime\":1813660.23,\"totalMem\":4018151424,\"loadavg\":[0.08,0.11,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28150460,\"nice\":16120,\"sys\":4519560,\"idle\":1775471460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27958140,\"nice\":15170,\"sys\":4541680,\"idle\":1775527840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5990,\"sum\":59634}}}"}
2025-03-14T23:09:41.902857+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741993781902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:20:41.898781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994441898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2818301952,\"uptime\":1814320.23,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28157940,\"nice\":16120,\"sys\":4520970,\"idle\":1776120480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27965190,\"nice\":15170,\"sys\":4543140,\"idle\":1776177020,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5990,\"sum\":59627}}}"}
2025-03-14T23:20:41.898891+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994441898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:22:41.898835+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994561898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2818981888,\"uptime\":1814440.23,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28159260,\"nice\":16120,\"sys\":4521260,\"idle\":1776238670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27966870,\"nice\":15170,\"sys\":4543460,\"idle\":1776294960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5985,\"sum\":59633}}}"}
2025-03-14T23:22:41.898989+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994561898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:32.820224+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:32.820470+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:32.820538+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:32.365Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:32.820576+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T23:23:32.820630+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T23:23:32.820720+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:32.820796+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:32.823023+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:32.823027+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:32.386Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":[],\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:32.823029+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T23:23:32.823033+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T23:23:32.823033+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:32.823033+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:32.823033+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:32.823035+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:32.395Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"}
2025-03-14T23:23:32.823035+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T23:23:32.823036+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T23:23:32.823036+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:32.823037+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:32.823037+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-notifier'"}
2025-03-14T23:23:32.823041+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:32.365Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:32.823042+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T23:23:32.823042+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T23:23:32.823042+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:32.823043+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:32.823043+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-usd-resource-deleted"}
2025-03-14T23:23:32.823045+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T23:23:32.823047+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-usd-resource-deleted - {\"createdAt\":\"2025-03-14T23:23:32.365Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:32.823048+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:32.823048+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-notifier'"}
2025-03-14T23:23:32.823050+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:32.386Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":[],\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:32.823051+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T23:23:32.823051+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612821,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T23:23:32.823051+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:32.823051+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:32.823051+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-usd-resource-created"}
2025-03-14T23:23:32.823051+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T23:23:32.823053+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-usd-resource-created - {\"createdAt\":\"2025-03-14T23:23:32.386Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:08.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":[],\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:32.823054+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:32.823054+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-notifier'"}
2025-03-14T23:23:32.823054+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:32.395Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"}
2025-03-14T23:23:32.823054+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T23:23:32.823054+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T23:23:32.823055+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:32.823056+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741994612822,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T23:23:33.029626+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613029,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:33.029804+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613029,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:33.029842+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613029,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:33.017Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TuDhMYAV\",\"sfid\":\"aCqEE000000C0XJ0A0\"}],\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:33.029896+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613029,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T23:23:33.029902+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613029,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T23:23:33.030019+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613029,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:33.030135+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:33.030438+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:33.030555+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:32.809Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T22:24:08.000Z\",\"2025-03-14T22:24:00.000Z\"],\"severity\":[\"Sev2\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T22:29:09.518Z\",\"2025-03-14T21:57:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T22:24:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]}},\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:33.030556+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T23:23:33.030573+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T23:23:33.030640+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:33.030693+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:33.030857+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-request' for consumer group='icc-notifier'"}
2025-03-14T23:23:33.030894+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:33.017Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TuDhMYAV\",\"sfid\":\"aCqEE000000C0XJ0A0\"}],\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:33.030897+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T23:23:33.030943+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-request\"}}"}
2025-03-14T23:23:33.030962+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:33.030972+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:33.031025+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-to-cis-request"}
2025-03-14T23:23:33.031028+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613030,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T23:23:33.031055+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-incident-to-cis-request - {\"createdAt\":\"2025-03-14T23:23:33.017Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\"},\"eventObj\":[{\"configurationItemId\":\"a7JEE00000NYJr02AH\",\"lock\":true,\"gusCaseRecordId\":\"500EE00001TuDhMYAV\",\"sfid\":\"aCqEE000000C0XJ0A0\"}],\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:33.031115+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:33.031387+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T23:23:33.031481+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:32.809Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:29:29.420Z\",\"usdResources\":[]},\"changes\":{\"detectedTime\":[\"2025-03-14T22:24:08.000Z\",\"2025-03-14T22:24:00.000Z\"],\"severity\":[\"Sev2\",\"Sev3\"],\"impactStartTime\":[\"2025-03-14T22:29:09.518Z\",\"2025-03-14T21:57:00.000Z\"],\"impactEndTime\":[\"\",\"2025-03-14T22:24:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}]}},\"requestId\":\"635833db-75c8-32f9-915f-d2ca3007f38e\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:33.031482+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T23:23:33.031484+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T23:23:33.031513+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:33.031514+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:33.031547+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T23:23:33.031547+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613031,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T23:23:33.069838+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613069,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:33.069844+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613069,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:33.069862+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613069,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"timestamp\":\"2025-03-14T23:23:33.018Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T23:23:33.069887+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613069,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T23:23:33.069921+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613069,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T23:23:33.070002+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613069,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:33.070072+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613070,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:33.070163+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613070,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-notifier'"}
2025-03-14T23:23:33.070164+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613070,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"timestamp\":\"2025-03-14T23:23:33.018Z\",\"sectionTitle\":\"Incident to CI Updated \",\"contentObject\":{\"emptyData\":\"All Incident to CI have been removed\",\"dataTitle\":\"Incident to Ci updated with the following information:\",\"data\":[]}}"}
2025-03-14T23:23:33.070164+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613070,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T23:23:33.070168+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994613070,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}
2025-03-14T23:23:33.070196+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994613070,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:33.070431+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741994613070,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T23:23:38.026122+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:38.026266+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:38.026267+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:37.561Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:23:37.561Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T23:23:38.026288+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:23:38.026336+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:23:38.026428+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:38.026510+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:38.026600+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T23:23:38.026601+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:37.561Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:23:37.561Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T23:23:38.026601+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:23:38.026628+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:23:38.026681+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:38.026681+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:38.026682+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T23:23:38.026700+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T23:23:38.026728+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994618026,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T23:23:37.561Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:23:37.561Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T23:23:56.971749+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636971,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:56.972047+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994636971,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:56.972084+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.961Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:56.972114+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T23:23:56.972149+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T23:23:56.972272+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:56.972358+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:56.972558+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-notifier'"}
2025-03-14T23:23:56.972613+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.961Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:56.972631+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T23:23:56.973166+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}
2025-03-14T23:23:56.973167+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:56.973168+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:56.973168+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-usd-resource-deleted"}
2025-03-14T23:23:56.973169+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T23:23:56.973174+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636972,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-usd-resource-deleted - {\"createdAt\":\"2025-03-14T23:23:56.961Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:56.989650+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636989,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:56.989917+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994636989,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:56.989987+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636989,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.981Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":[],\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:56.990039+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T23:23:56.990104+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T23:23:56.990206+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:56.990320+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:56.990561+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-notifier'"}
2025-03-14T23:23:56.990636+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.981Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":[],\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:56.990640+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T23:23:56.990660+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}
2025-03-14T23:23:56.990721+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:56.990721+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:56.990741+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-usd-resource-created"}
2025-03-14T23:23:56.990765+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T23:23:56.990826+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994636990,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-usd-resource-created - {\"createdAt\":\"2025-03-14T23:23:56.981Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:23:37.561Z\"},\"eventObj\":[],\"requestId\":\"d4ee0ffa-0ae6-695d-cbef-972b338b5902\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:23:57.041782+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637041,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:57.041880+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637041,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:57.041906+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637041,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.989Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"}
2025-03-14T23:23:57.041935+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637041,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T23:23:57.041985+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637041,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T23:23:57.042067+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:57.042148+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:57.042237+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-notifier'"}
2025-03-14T23:23:57.042252+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:56.989Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[]}"}
2025-03-14T23:23:57.042280+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T23:23:57.042313+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}
2025-03-14T23:23:57.042350+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:57.042609+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741994637042,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T23:23:57.593800+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637593,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:57.593885+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637593,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:57.593925+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637593,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:57.543Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}]}"}
2025-03-14T23:23:57.593928+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637593,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T23:23:57.593952+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637593,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T23:23:57.594073+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637594,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:57.594152+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637594,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:57.594237+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637594,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-notifier'"}
2025-03-14T23:23:57.594240+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637594,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:57.543Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}]}"}
2025-03-14T23:23:57.594308+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637594,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T23:23:57.594308+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637594,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}
2025-03-14T23:23:57.594346+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637594,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:57.594583+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741994637594,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T23:23:57.613854+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637613,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:57.614016+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637613,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-slack-actions'"}
2025-03-14T23:23:57.614062+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:57.543Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}],\"cis\":[{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":false,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T23:23:57.184Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]}"}
2025-03-14T23:23:57.614102+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T23:23:57.614136+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T23:23:57.614210+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:57.614295+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:23:57.614416+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-notifier'"}
2025-03-14T23:23:57.614515+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:23:57.543Z\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0XJ0A0\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000NYJr02AH\"}],\"cis\":[{\"id\":\"599ff244-7d51-40ea-bdc8-b30be613c623\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"createLock\":false,\"sfid\":\"aCqEE000000C0XJ0A0\",\"configurationItem\":{\"id\":\"a7JEE00000NYJr02AH\",\"name\":\"ita28\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod19-eusouth1.core1.ita28\",\"parentId\":\"a7JEE00000CsLTZ2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T22:29:23.126Z\",\"modifiedAt\":\"2025-03-14T23:23:57.184Z\",\"id\":\"017c743a-8635-409d-a901-c20c6886e414\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b7ef96fc-4995-4d2b-b152-2783270aada8\",\"externalId\":\"a8LEE00001BY0lD2AT\"}}]}"}
2025-03-14T23:23:57.614535+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T23:23:57.614568+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}
2025-03-14T23:23:57.614619+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:23:57.614895+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":50,"time":1741994637614,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n    at KafkaConsumer.<anonymous> (/app/build/kafka/consumer/notifier/NotifierKafkaConsumer.js:34:94)\n    at KafkaConsumer.emit (node:events:519:28)\n    at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}
2025-03-14T23:24:02.346271+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:24:02.346398+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T23:24:02.346467+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:24:02.233Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:24:02.233Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T23:24:02.346491+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:24:02.346552+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:24:02.346648+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:24:02.346649+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:24:02.346660+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T23:24:02.346660+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T23:24:02.346708+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642346,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T23:24:02.233Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:24:02.233Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T23:24:02.348683+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642348,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:24:02.348685+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994642348,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T23:24:02.348686+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642348,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:24:02.233Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:24:02.233Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T23:24:02.348713+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642348,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:24:02.348714+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994642348,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:24:02.348714+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994642348,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:24:56.984864+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696984,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:24:56.986259+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994696985,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-slack-actions'"}
2025-03-14T23:24:56.986272+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696985,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:24:56.966Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7b65956b-2cc6-47da-8b3e-419f5579f88d\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"duration\":\"15 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR was paged due to high APT on ita28. Investigation is underway to identify a path to green. CAPE will be paged to assist.\",\"sentAt\":\"2025-03-14T22:44:35.033Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"cf2efc79-6bf0-a51b-b561-c06af219a70c\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:24:56.986273+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696985,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T23:24:56.986274+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696985,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T23:24:56.986276+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994696985,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:24:56.986276+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696985,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:24:56.986277+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994696985,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-notifier'"}
2025-03-14T23:24:56.986283+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696985,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:24:56.966Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7b65956b-2cc6-47da-8b3e-419f5579f88d\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"duration\":\"15 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR was paged due to high APT on ita28. Investigation is underway to identify a path to green. CAPE will be paged to assist.\",\"sentAt\":\"2025-03-14T22:44:35.033Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"cf2efc79-6bf0-a51b-b561-c06af219a70c\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:24:56.986284+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696986,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T23:24:56.986285+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696986,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}
2025-03-14T23:24:56.986286+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741994696986,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:24:56.986286+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696986,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:24:56.986287+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696986,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-internal-comms-request"}
2025-03-14T23:24:56.986287+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696986,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T23:24:56.986291+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741994696986,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-internal-comms-request - {\"createdAt\":\"2025-03-14T23:24:56.966Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"email\":\"dominick.blue@salesforce.com\",\"active\":true,\"name\":\"Dominick Blue\",\"firstName\":\"Dominick\",\"lastName\":\"Blue\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"createdBy\":\"icc@aloha.sso\",\"modifiedBy\":\"dominick.blue@salesforce.com\",\"createdAt\":\"2022-03-02T00:02:26.122Z\",\"modifiedAt\":\"2022-03-02T00:02:29.631Z\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"icc-73035802\"},\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"description\":\"Sherlock detected an APT Incident for Cell: ita28, FI: AWS-PROD19-EUSOUTH1. \\nAnomalies detected in the timeframe 2025-03-14 22:19:00.000 - 2025-03-14 22:19:00.000.\\n\\nCase created using .case by @Nikita Aggarwal in #cp-sre-alerts for ita28\",\"detectedTime\":\"2025-03-14T22:24:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Resolved\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q00PEKWATDFD8O\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/oms-esob-eoa\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-630-866-6740, pin: 939752928; \\nFind numbers in more regions on https://tel.meet/oms-esob-eoa?pin=5770695976770, pin: 5770695976770\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"modifiedAt\":\"2025-03-14T22:29:09.518Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"d346d86b-03a3-434f-aacd-8903c7bb906b\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"Capacity\",\"rootCause\":\"Capacity\",\"createdAt\":\"2025-03-14T22:29:09.518Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73035802\",\"caseRecordId\":\"500EE00001TuDhMYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/haP7AkVoE22k\",\"engagedAt\":\"2025-03-14T22:29:23.212Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:24:02.233Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"7b65956b-2cc6-47da-8b3e-419f5579f88d\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev3\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-14T22:24:00.000Z\",\"impactStartTime\":\"2025-03-14T21:57:00.000Z\",\"duration\":\"27 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR got alert about high APTs and perf degradation of the instance ita28 and upon investigation it is identified that the cause is user activity. An outbound email has been send to Support to notify them the activity is being performed that is impacting the performance of the instance. This cell is a single org cell.\",\"sentAt\":\"2025-03-14T23:24:56.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/oms-esob-eoa\",\"sentBySlackUserId\":\"U02NP5RGQQ7\",\"sentBy\":\"Dominick Blue\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:29:09.518Z\",\"duration\":\"15 minutes\",\"incidentCommander\":\"Nikita Aggarwal\",\"incidentCommanderSlackUserId\":\"U03NM0MKSNQ\",\"subject\":\"Sherlock_APT Degradation Alert for Falcon_Instance : AWS-PROD19-EUSOUTH1, Functional_Domain:  core1, Cell: ita28, Orgs_Impacted: Single_Org_Cell\",\"team\":\"Site Reliability\",\"content\":\"SR was paged due to high APT on ita28. Investigation is underway to identify a path to green. CAPE will be paged to assist.\",\"sentAt\":\"2025-03-14T22:44:35.033Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"cf2efc79-6bf0-a51b-b561-c06af219a70c\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:30:23.181933+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023181,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:30:23.182071+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995023181,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-14T23:30:23.182073+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:30:23.130Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T23:30:23.130Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T23:30:23.182123+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:30:23.182124+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:30:23.182208+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:30:23.182250+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:30:23.182369+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-14T23:30:23.182373+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:30:23.130Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T23:30:23.130Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T23:30:23.182374+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:30:23.182375+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-14T23:30:23.182452+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:30:23.182453+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: b7ef96fc-4995-4d2b-b152-2783270aada8"}
2025-03-14T23:30:23.182454+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-14T23:30:23.182519+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-14T23:30:23.182522+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995023182,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-14T23:30:23.130Z\",\"user\":{\"id\":\"f72fd4b5-822f-4cb9-abf2-4460bb61cc23\",\"gusUserId\":\"005EE000002OJOXYA4\",\"slackUserId\":\"U02NP5RGQQ7\",\"name\":\"Dominick Blue\",\"email\":\"dominick.blue@salesforce.com\"},\"incident\":{\"id\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"slackChannel\":{\"id\":\"C08HDBF5E3Z\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TuDhMYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-14T23:30:23.130Z\",\"recordId\":\"500EE00001TuDhMYAV\",\"incidentId\":\"b7ef96fc-4995-4d2b-b152-2783270aada8\",\"caseNumber\":\"73035802\"},\"changes\":{}}"}
2025-03-14T23:34:41.898781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995281898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2821697536,\"uptime\":1815160.23,\"totalMem\":4018151424,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28166580,\"nice\":16120,\"sys\":4522830,\"idle\":1776947550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27974720,\"nice\":15170,\"sys\":4545120,\"idle\":1777002980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5993,\"sum\":59632}}}"}
2025-03-14T23:34:41.898923+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995281898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:38:41.898771+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995521898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2824998912,\"uptime\":1815400.23,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28168890,\"nice\":16120,\"sys\":4523320,\"idle\":1777183790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27977080,\"nice\":15170,\"sys\":4545540,\"idle\":1777239000,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5991,\"sum\":59631}}}"}
2025-03-14T23:38:41.898851+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995521898,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:39:41.902764+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995581902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2824478720,\"uptime\":1815460.23,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28169330,\"nice\":16120,\"sys\":4523410,\"idle\":1777242910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":27977570,\"nice\":15170,\"sys\":4545640,\"idle\":1777297980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5993,\"sum\":59633}}}"}
2025-03-14T23:39:41.902867+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995581902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:40:10.769818+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610769,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 961c41b8-4835-490d-9237-fb72e151e8f7"}
2025-03-14T23:40:10.769940+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995610769,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-slack-actions'"}
2025-03-14T23:40:10.769942+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610769,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:40:10.612Z\",\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"slackChannel\":{\"id\":\"C08JGDFK0HE\",\"name\":\"icc-961c41b8-4835-490d-9237-fb72e151e8f7\"},\"subject\":\"Certain vizzes are not rendering for viewers\",\"description\":\"\",\"detectedTime\":\"2025-03-14T23:40:05.472Z\",\"severity\":\"Sev4\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T23:40:05.472Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T23:40:05.472Z\",\"scrumTeamId\":\"a00EE000008qhopYAA\",\"team\":\"AX DMC Public Content Experience\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/79MmAhRhkxBH\"}}"}
2025-03-14T23:40:10.769946+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610769,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T23:40:10.769999+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610769,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T23:40:10.770081+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:40:10.770137+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 961c41b8-4835-490d-9237-fb72e151e8f7"}
2025-03-14T23:40:10.770259+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-notifier'"}
2025-03-14T23:40:10.770275+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:40:10.612Z\",\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"slackChannel\":{\"id\":\"C08JGDFK0HE\",\"name\":\"icc-961c41b8-4835-490d-9237-fb72e151e8f7\"},\"subject\":\"Certain vizzes are not rendering for viewers\",\"description\":\"\",\"detectedTime\":\"2025-03-14T23:40:05.472Z\",\"severity\":\"Sev4\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T23:40:05.472Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T23:40:05.472Z\",\"scrumTeamId\":\"a00EE000008qhopYAA\",\"team\":\"AX DMC Public Content Experience\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/79MmAhRhkxBH\"}}"}
2025-03-14T23:40:10.770276+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T23:40:10.770279+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}
2025-03-14T23:40:10.770339+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:40:10.770340+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 961c41b8-4835-490d-9237-fb72e151e8f7"}
2025-03-14T23:40:10.770341+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-report-created"}
2025-03-14T23:40:10.770341+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-14T23:40:10.770372+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995610770,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-report-created - {\"createdAt\":\"2025-03-14T23:40:10.612Z\",\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"slackChannel\":{\"id\":\"C08JGDFK0HE\",\"name\":\"icc-961c41b8-4835-490d-9237-fb72e151e8f7\"},\"subject\":\"Certain vizzes are not rendering for viewers\",\"description\":\"\",\"detectedTime\":\"2025-03-14T23:40:05.472Z\",\"severity\":\"Sev4\",\"status\":\"New\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T23:40:05.472Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T23:40:05.472Z\",\"scrumTeamId\":\"a00EE000008qhopYAA\",\"team\":\"AX DMC Public Content Experience\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/79MmAhRhkxBH\"}}"}
2025-03-14T23:40:30.313191+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630313,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 961c41b8-4835-490d-9237-fb72e151e8f7"}
2025-03-14T23:40:30.313443+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995630313,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-slack-actions'"}
2025-03-14T23:40:30.313543+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630313,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:40:30.169Z\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"name\":\"Gaurav Rai Mazra\",\"email\":\"gmazra@salesforce.com\"},\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"slackChannel\":{\"id\":\"C08JGDFK0HE\",\"name\":\"icc-73037460\"},\"subject\":\"Certain vizzes are not rendering for viewers\",\"description\":\"\",\"detectedTime\":\"2025-03-14T23:40:05.472Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T23:40:05.472Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T23:40:05.472Z\",\"modifiedAt\":\"2025-03-14T23:40:05.472Z\",\"createdBy\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"modifiedBy\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"id\":\"c2589fdc-99a8-4b69-8205-12077b6f4ba9\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T23:40:05.472Z\",\"scrumTeamId\":\"a00EE000008qhopYAA\",\"team\":\"AX DMC Public Content Experience\",\"caseNumber\":\"73037460\",\"caseRecordId\":\"500EE00001TuHuiYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/79MmAhRhkxBH\",\"engagedAt\":\"2025-03-14T23:40:29.672Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:40:12.413Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T23:40:05.472Z\",\"modifiedAt\":\"2025-03-14T23:40:05.472Z\",\"createdBy\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"modifiedBy\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"id\":\"c2589fdc-99a8-4b69-8205-12077b6f4ba9\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"externalGusId\":null}]}},\"requestId\":\"e05ad5dd-42a4-bdf5-f718-ab79c1b42ae7\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:40:30.313545+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630313,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T23:40:30.313547+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630313,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T23:40:30.313675+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995630313,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:40:30.313722+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630313,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 961c41b8-4835-490d-9237-fb72e151e8f7"}
2025-03-14T23:40:30.313995+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995630313,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-notifier'"}
2025-03-14T23:40:30.314041+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630313,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:40:30.169Z\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"name\":\"Gaurav Rai Mazra\",\"email\":\"gmazra@salesforce.com\"},\"incident\":{\"id\":\"961c41b8-4835-490d-9237-fb72e151e8f7\",\"slackChannel\":{\"id\":\"C08JGDFK0HE\",\"name\":\"icc-73037460\"},\"subject\":\"Certain vizzes are not rendering for viewers\",\"description\":\"\",\"detectedTime\":\"2025-03-14T23:40:05.472Z\",\"severity\":\"Sev4\",\"status\":\"InProgress\",\"origin\":\"Customer - External\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T23:40:05.472Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T23:40:05.472Z\",\"modifiedAt\":\"2025-03-14T23:40:05.472Z\",\"createdBy\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"modifiedBy\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"id\":\"c2589fdc-99a8-4b69-8205-12077b6f4ba9\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T23:40:05.472Z\",\"scrumTeamId\":\"a00EE000008qhopYAA\",\"team\":\"AX DMC Public Content Experience\",\"caseNumber\":\"73037460\",\"caseRecordId\":\"500EE00001TuHuiYAF\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/79MmAhRhkxBH\",\"engagedAt\":\"2025-03-14T23:40:29.672Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:40:12.413Z\",\"usdResources\":[]},\"changes\":{\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T23:40:05.472Z\",\"modifiedAt\":\"2025-03-14T23:40:05.472Z\",\"createdBy\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"modifiedBy\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"id\":\"c2589fdc-99a8-4b69-8205-12077b6f4ba9\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"92b7b81d-fecc-485b-b6c7-2a0bae765b8e\",\"email\":\"gmazra@salesforce.com\",\"active\":true,\"name\":\"Gaurav Rai Mazra\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HyNmYAK\",\"slackUserId\":\"U01RPH2F117\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2024-04-18T18:48:08.751Z\",\"modifiedAt\":\"2024-04-18T18:48:08.751Z\"},\"externalGusId\":null}]}},\"requestId\":\"e05ad5dd-42a4-bdf5-f718-ab79c1b42ae7\",\"client\":\"icc-slack-app\"}"}
2025-03-14T23:40:30.314065+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630314,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T23:40:30.314084+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630314,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}
2025-03-14T23:40:30.314114+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995630314,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-14T23:40:30.314115+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630314,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 961c41b8-4835-490d-9237-fb72e151e8f7"}
2025-03-14T23:40:30.314128+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630314,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-incident-updated"}
2025-03-14T23:40:30.314149+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741995630314,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {}"}
2025-03-14T23:41:15.213005+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995675212,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-14T23:41:15.213804+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741995675213,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T00:01:45.286012+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741996905285,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T00:01:45.286884+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741996905286,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T00:02:41.902856+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741996961902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808573952,\"uptime\":1816840.23,\"totalMem\":4018151424,\"loadavg\":[0.52,0.29,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28235690,\"nice\":16140,\"sys\":4531130,\"idle\":1778542040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28055400,\"nice\":15220,\"sys\":4552450,\"idle\":1778586800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6000,\"sum\":59626}}}"}
2025-03-15T00:02:41.902882+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741996961902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:05:58.819505+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:05:58.819697+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997158819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-slack-actions'"}
2025-03-15T00:05:58.819698+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:05:58.768Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-15T00:05:58.768Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}
2025-03-15T00:05:58.819717+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-15T00:05:58.819786+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-15T00:05:58.822306+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997158819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:05:58.822309+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:05:58.822310+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997158819,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-notifier'"}
2025-03-15T00:05:58.822310+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:05:58.768Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-15T00:05:58.768Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}
2025-03-15T00:05:58.822311+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-15T00:05:58.822311+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}
2025-03-15T00:05:58.822312+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997158820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:05:58.822312+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:05:58.822313+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-gus-response"}
2025-03-15T00:05:58.822313+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: {\"localizer\":{\"locale\":\"en_US\"}}"}
2025-03-15T00:05:58.822313+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997158820,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"GUS Response for icc-gus-response - {\"createdAt\":\"2025-03-15T00:05:58.768Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-15T00:05:58.768Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}
2025-03-15T00:15:41.902808+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997741902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2827616256,\"uptime\":1817620.23,\"totalMem\":4018151424,\"loadavg\":[0.01,0.05,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28243710,\"nice\":16140,\"sys\":4532800,\"idle\":1779309870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28064150,\"nice\":15220,\"sys\":4554000,\"idle\":1779354090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5987,\"sum\":59629}}}"}
2025-03-15T00:15:41.902902+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997741902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:15:54.327984+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754327,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:15:54.328072+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-slack-actions'"}
2025-03-15T00:15:54.328112+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:15:54.276Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}
2025-03-15T00:15:54.328144+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-15T00:15:54.328204+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-15T00:15:54.328295+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:15:54.328370+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:15:54.328448+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-notifier'"}
2025-03-15T00:15:54.328464+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:15:54.276Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}
2025-03-15T00:15:54.328465+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-15T00:15:54.328469+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}
2025-03-15T00:15:54.328549+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:15:54.328549+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:15:54.328554+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  bullmq-job-completed"}
2025-03-15T00:15:54.328554+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-15T00:15:54.328555+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754328,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for bullmq-job-completed - {\"createdAt\":\"2025-03-15T00:15:54.276Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}
2025-03-15T00:15:54.411255+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754411,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Slack actions consumer received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:15:54.411490+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997754411,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-slack-actions'"}
2025-03-15T00:15:54.411562+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754411,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:15:54.362Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-15T00:15:54.183Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}
2025-03-15T00:15:54.411564+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754411,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-15T00:15:54.411636+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754411,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-15T00:15:54.411799+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997754411,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:15:54.411957+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754411,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:15:54.412189+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997754412,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-notifier'"}
2025-03-15T00:15:54.412388+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754412,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:15:54.362Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-15T00:15:54.183Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}
2025-03-15T00:15:54.412389+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754412,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-15T00:15:54.412389+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754412,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}
2025-03-15T00:15:54.413135+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997754412,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:15:54.413136+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754412,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd"}
2025-03-15T00:15:54.413138+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754412,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Schema:  icc-reminder-triggered"}
2025-03-15T00:15:54.413138+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754412,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"Event Handler: undefined"}
2025-03-15T00:15:54.413139+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997754412,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-notifier","msg":"No notification for icc-reminder-triggered - {\"createdAt\":\"2025-03-15T00:15:54.362Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"49e4908a-a0f5-4e1b-90b6-9cd3264b2399\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-15T00:15:54.183Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}
2025-03-15T00:17:41.902797+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741997861902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2827792384,\"uptime\":1817740.23,\"totalMem\":4018151424,\"loadavg\":[0.01,0.04,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28244830,\"nice\":16140,\"sys\":4533050,\"idle\":1779428010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28065760,\"nice\":15220,\"sys\":4554230,\"idle\":1779472140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6002,\"sum\":59628}}}"}
2025-03-15T00:17:41.902915+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741997861902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:20:41.902767+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741998041902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2827755520,\"uptime\":1817920.23,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28247640,\"nice\":16140,\"sys\":4533550,\"idle\":1779604600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28068120,\"nice\":15220,\"sys\":4554640,\"idle\":1779648870,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6013,\"sum\":59617}}}"}
2025-03-15T00:20:41.902883+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741998041902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:24:41.902781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741998281902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2759880704,\"uptime\":1818160.23,\"totalMem\":4018151424,\"loadavg\":[0.41,0.58,0.29],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28283140,\"nice\":16140,\"sys\":4554130,\"idle\":1779787640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28103520,\"nice\":15220,\"sys\":4575300,\"idle\":1779832120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5988,\"sum\":59629}}}"}
2025-03-15T00:24:41.902882+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741998281902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:25:41.902796+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741998341902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771603456,\"uptime\":1818220.23,\"totalMem\":4018151424,\"loadavg\":[0.15,0.47,0.27],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28283760,\"nice\":16140,\"sys\":4554300,\"idle\":1779846430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28104070,\"nice\":15220,\"sys\":4575490,\"idle\":1779890860,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5988,\"sum\":59628}}}"}
2025-03-15T00:25:41.902874+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741998341902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:31:51.234596+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741998711234,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T00:31:51.235375+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741998711235,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T00:33:41.902794+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741998821902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792513536,\"uptime\":1818700.23,\"totalMem\":4018151424,\"loadavg\":[0.03,0.11,0.16],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28289380,\"nice\":16140,\"sys\":4555360,\"idle\":1780318780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28108930,\"nice\":15220,\"sys\":4576570,\"idle\":1780363270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5990,\"sum\":59634}}}"}
2025-03-15T00:33:41.902888+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741998821902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:35:41.902795+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741998941902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2790248448,\"uptime\":1818820.23,\"totalMem\":4018151424,\"loadavg\":[0.04,0.09,0.14],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28290840,\"nice\":16140,\"sys\":4555650,\"idle\":1780436870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28110530,\"nice\":15220,\"sys\":4576820,\"idle\":1780481330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5988,\"sum\":59631}}}"}
2025-03-15T00:35:41.902870+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741998941902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:37:41.902771+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741999061902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2789441536,\"uptime\":1818940.23,\"totalMem\":4018151424,\"loadavg\":[0,0.05,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28291880,\"nice\":16140,\"sys\":4555910,\"idle\":1780554910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28111720,\"nice\":15220,\"sys\":4577100,\"idle\":1780599480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6002,\"sum\":59627}}}"}
2025-03-15T00:37:41.902851+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741999061902,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:45:41.906778+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741999541906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2794545152,\"uptime\":1819420.23,\"totalMem\":4018151424,\"loadavg\":[0,0,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28297340,\"nice\":16140,\"sys\":4556900,\"idle\":1781027180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28116740,\"nice\":15220,\"sys\":4578020,\"idle\":1781071760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59633}}}"}
2025-03-15T00:45:41.906889+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741999541906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:49:41.906780+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741999781906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2799230976,\"uptime\":1819660.23,\"totalMem\":4018151424,\"loadavg\":[0,0,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28300380,\"nice\":16140,\"sys\":4557440,\"idle\":1781263280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28119270,\"nice\":15220,\"sys\":4578560,\"idle\":1781308100,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5990,\"sum\":59629}}}"}
2025-03-15T00:49:41.906930+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741999781906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T00:51:55.255959+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741999915255,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T00:51:55.256889+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741999915256,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T00:52:41.906786+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1741999961906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796687360,\"uptime\":1819840.23,\"totalMem\":4018151424,\"loadavg\":[0.2,0.06,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28302420,\"nice\":16140,\"sys\":4557970,\"idle\":1781440030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28121260,\"nice\":15220,\"sys\":4579040,\"idle\":1781484790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5998,\"sum\":59627}}}"}
2025-03-15T00:52:41.906921+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1741999961906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:00:41.906833+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742000441906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2793713664,\"uptime\":1820320.23,\"totalMem\":4018151424,\"loadavg\":[0.03,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28307340,\"nice\":16140,\"sys\":4559150,\"idle\":1781912590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28126190,\"nice\":15220,\"sys\":4580120,\"idle\":1781957030,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5990,\"sum\":59629}}}"}
2025-03-15T01:00:41.906886+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742000441906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:08:41.906776+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742000921906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796531712,\"uptime\":1820800.23,\"totalMem\":4018151424,\"loadavg\":[0,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28313110,\"nice\":16140,\"sys\":4560130,\"idle\":1782385030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28131860,\"nice\":15220,\"sys\":4581230,\"idle\":1782429250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5991,\"sum\":59629}}}"}
2025-03-15T01:08:41.906860+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742000921906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:15:41.906767+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742001341906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797654016,\"uptime\":1821220.23,\"totalMem\":4018151424,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28318990,\"nice\":16140,\"sys\":4561060,\"idle\":1782798080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28136940,\"nice\":15220,\"sys\":4582100,\"idle\":1782842510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5990,\"sum\":59629}}}"}
2025-03-15T01:15:41.906906+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742001341906,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:23:41.910772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742001821910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796855296,\"uptime\":1821700.24,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28325210,\"nice\":16140,\"sys\":4562290,\"idle\":1783269720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28143500,\"nice\":15220,\"sys\":4583300,\"idle\":1783314290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5991,\"sum\":59632}}}"}
2025-03-15T01:23:41.910901+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742001821910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:26:41.910776+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742002001910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792095744,\"uptime\":1821880.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28327890,\"nice\":16140,\"sys\":4562840,\"idle\":1783446020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28146130,\"nice\":15220,\"sys\":4583880,\"idle\":1783490740,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5992,\"sum\":59630}}}"}
2025-03-15T01:26:41.910858+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742002001910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:27:41.910777+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742002061910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792116224,\"uptime\":1821940.24,\"totalMem\":4018151424,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28328870,\"nice\":16140,\"sys\":4562930,\"idle\":1783505000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28147140,\"nice\":15220,\"sys\":4584010,\"idle\":1783549800,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5999,\"sum\":59627}}}"}
2025-03-15T01:27:41.910867+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742002061910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:28:41.910788+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742002121910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792173568,\"uptime\":1822000.24,\"totalMem\":4018151424,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28331650,\"nice\":16730,\"sys\":4563840,\"idle\":1783560850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28149830,\"nice\":15440,\"sys\":4584450,\"idle\":1783606350,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5984,\"sum\":59608}}}"}
2025-03-15T01:28:41.910905+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742002121910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:33:41.914761+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742002421914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792374272,\"uptime\":1822300.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28336300,\"nice\":16730,\"sys\":4564520,\"idle\":1783855770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28153610,\"nice\":15440,\"sys\":4585120,\"idle\":1783901560,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5990,\"sum\":59634}}}"}
2025-03-15T01:33:41.914841+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742002421914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:34:41.910792+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742002481910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792079360,\"uptime\":1822360.24,\"totalMem\":4018151424,\"loadavg\":[0.2,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28336940,\"nice\":16730,\"sys\":4564640,\"idle\":1783914780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28154230,\"nice\":15440,\"sys\":4585290,\"idle\":1783960680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":21,\"num\":5989,\"sum\":59635}}}"}
2025-03-15T01:34:41.910858+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742002481910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:42:05.291685+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742002925291,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T01:42:05.292402+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742002925292,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T01:42:41.914789+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742002961914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2793349120,\"uptime\":1822840.24,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28341910,\"nice\":16730,\"sys\":4565870,\"idle\":1784386880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28158720,\"nice\":15440,\"sys\":4586310,\"idle\":1784432930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5999,\"sum\":59630}}}"}
2025-03-15T01:42:41.914854+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742002961914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:44:41.910780+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742003081910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2793078784,\"uptime\":1822960.24,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28343130,\"nice\":16730,\"sys\":4566160,\"idle\":1784504920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28160380,\"nice\":15440,\"sys\":4586590,\"idle\":1784550990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":23,\"num\":5987,\"sum\":59627}}}"}
2025-03-15T01:44:41.910851+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742003081910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:47:41.914756+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742003261914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792431616,\"uptime\":1823140.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28344780,\"nice\":16730,\"sys\":4566470,\"idle\":1784682010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28162120,\"nice\":15440,\"sys\":4586900,\"idle\":1784728030,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5996,\"sum\":59629}}}"}
2025-03-15T01:47:41.914868+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742003261914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:48:41.910779+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742003321910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792964096,\"uptime\":1823200.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28345800,\"nice\":16730,\"sys\":4566640,\"idle\":1784741040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28163050,\"nice\":15440,\"sys\":4587030,\"idle\":1784787120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5989,\"sum\":59632}}}"}
2025-03-15T01:48:41.910899+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742003321910,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:49:41.912229+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742003381912,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2792742912,\"uptime\":1823260.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28346640,\"nice\":16730,\"sys\":4566810,\"idle\":1784800020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28163590,\"nice\":15440,\"sys\":4587180,\"idle\":1784846250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5992,\"sum\":59630}}}"}
2025-03-15T01:49:41.912375+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742003381912,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:51:41.914794+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742003501914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808131584,\"uptime\":1823380.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28347960,\"nice\":16730,\"sys\":4567180,\"idle\":1784917760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28165480,\"nice\":15440,\"sys\":4587490,\"idle\":1784963910,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5986,\"sum\":59628}}}"}
2025-03-15T01:51:41.914885+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742003501914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:55:41.914780+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742003741914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808512512,\"uptime\":1823620.24,\"totalMem\":4018151424,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28349840,\"nice\":16730,\"sys\":4567740,\"idle\":1785154010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28167640,\"nice\":15440,\"sys\":4588050,\"idle\":1785200050,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5988,\"sum\":59632}}}"}
2025-03-15T01:55:41.914840+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742003741914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T01:59:41.914781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742003981914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2807066624,\"uptime\":1823860.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28352140,\"nice\":16730,\"sys\":4568200,\"idle\":1785390350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28170450,\"nice\":15440,\"sys\":4588530,\"idle\":1785436230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5989,\"sum\":59635}}}"}
2025-03-15T01:59:41.914857+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742003981914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:12:41.914768+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742004761914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2804305920,\"uptime\":1824640.24,\"totalMem\":4018151424,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28361660,\"nice\":16730,\"sys\":4569620,\"idle\":1786157910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28178600,\"nice\":15440,\"sys\":4590130,\"idle\":1786203970,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6002,\"sum\":59628}}}"}
2025-03-15T02:12:41.914885+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742004761914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:16:41.914766+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742005001914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2804346880,\"uptime\":1824880.24,\"totalMem\":4018151424,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28365100,\"nice\":16730,\"sys\":4570080,\"idle\":1786394160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28181390,\"nice\":15440,\"sys\":4590570,\"idle\":1786440110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5990,\"sum\":59633}}}"}
2025-03-15T02:16:41.914943+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005001914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:21:41.914756+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742005301914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2805207040,\"uptime\":1825180.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28368560,\"nice\":16730,\"sys\":4570700,\"idle\":1786689000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28184460,\"nice\":15440,\"sys\":4591200,\"idle\":1786734960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5987,\"sum\":59632}}}"}
2025-03-15T02:21:41.914829+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005301914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:22:13.272936+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005333272,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:22:13.273643+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005333273,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:24:41.914765+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742005481914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2807885824,\"uptime\":1825360.24,\"totalMem\":4018151424,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28370660,\"nice\":16730,\"sys\":4571110,\"idle\":1786866000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28186220,\"nice\":15440,\"sys\":4591620,\"idle\":1786912150,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5988,\"sum\":59633}}}"}
2025-03-15T02:24:41.914917+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005481914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:25:41.914781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742005541914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2809159680,\"uptime\":1825420.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28371390,\"nice\":16730,\"sys\":4571250,\"idle\":1786924960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28186660,\"nice\":15440,\"sys\":4591750,\"idle\":1786971190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5989,\"sum\":59631}}}"}
2025-03-15T02:25:41.914866+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005541914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:26:41.914781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742005601914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2810351616,\"uptime\":1825480.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28371970,\"nice\":16730,\"sys\":4571380,\"idle\":1786984030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28187640,\"nice\":15440,\"sys\":4591880,\"idle\":1787030230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59633}}}"}
2025-03-15T02:26:41.914870+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005601914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:27:14.217827+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005634217,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:27:14.218696+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005634218,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:32:41.914748+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742005961914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808832000,\"uptime\":1825840.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28375710,\"nice\":16730,\"sys\":4571940,\"idle\":1787338290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28191600,\"nice\":15440,\"sys\":4592680,\"idle\":1787384560,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":6004,\"sum\":59628}}}"}
2025-03-15T02:32:41.914871+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742005961914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:33:41.914788+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742006021914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808852480,\"uptime\":1825900.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28376360,\"nice\":16730,\"sys\":4572070,\"idle\":1787397290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28192020,\"nice\":15440,\"sys\":4592790,\"idle\":1787443660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59630}}}"}
2025-03-15T02:33:41.914867+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742006021914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:42:41.914770+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742006561914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808594432,\"uptime\":1826440.24,\"totalMem\":4018151424,\"loadavg\":[0.05,0.08,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28382560,\"nice\":16730,\"sys\":4573120,\"idle\":1787928610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28198360,\"nice\":15440,\"sys\":4593780,\"idle\":1787974990,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6003,\"sum\":59628}}}"}
2025-03-15T02:42:41.914888+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742006561914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:48:41.914779+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742006921914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808623104,\"uptime\":1826800.24,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28386090,\"nice\":16730,\"sys\":4573790,\"idle\":1788282940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28202230,\"nice\":15440,\"sys\":4594490,\"idle\":1788329180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5992,\"sum\":59634}}}"}
2025-03-15T02:48:41.914910+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742006921914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:50:41.914783+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742007041914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808119296,\"uptime\":1826920.24,\"totalMem\":4018151424,\"loadavg\":[0.16,0.12,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28387430,\"nice\":16730,\"sys\":4574080,\"idle\":1788400860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28203440,\"nice\":15440,\"sys\":4594720,\"idle\":1788447320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5989,\"sum\":59630}}}"}
2025-03-15T02:50:41.914899+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742007041914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:52:19.235941+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742007139235,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:52:19.236717+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742007139236,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T02:54:41.914801+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742007281914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2807939072,\"uptime\":1827160.24,\"totalMem\":4018151424,\"loadavg\":[0,0.06,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28390920,\"nice\":16730,\"sys\":4574630,\"idle\":1788636530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28207050,\"nice\":15440,\"sys\":4595310,\"idle\":1788683270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5989,\"sum\":59635}}}"}
2025-03-15T02:54:41.914846+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742007281914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:55:41.914836+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742007341914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808557568,\"uptime\":1827220.24,\"totalMem\":4018151424,\"loadavg\":[0,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28391680,\"nice\":16730,\"sys\":4574790,\"idle\":1788695560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28207760,\"nice\":15440,\"sys\":4595410,\"idle\":1788742260,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5988,\"sum\":59629}}}"}
2025-03-15T02:55:41.914884+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742007341914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T02:57:20.282543+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742007440282,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T02:57:20.283319+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742007440283,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:02:21.223537+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742007741223,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:02:21.224298+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742007741224,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:07:41.914787+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742008061914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2811547648,\"uptime\":1827940.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28398970,\"nice\":16730,\"sys\":4576370,\"idle\":1789404120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28215720,\"nice\":15440,\"sys\":4596960,\"idle\":1789450710,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5999,\"sum\":59629}}}"}
2025-03-15T03:07:41.914881+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008061914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:10:41.918782+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742008241918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2811756544,\"uptime\":1828120.24,\"totalMem\":4018151424,\"loadavg\":[0.13,0.11,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28401570,\"nice\":16730,\"sys\":4576720,\"idle\":1789581120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28217740,\"nice\":15440,\"sys\":4597350,\"idle\":1789628010,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5991,\"sum\":59633}}}"}
2025-03-15T03:10:41.918932+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008241918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:14:41.914805+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742008481914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2810777600,\"uptime\":1828360.24,\"totalMem\":4018151424,\"loadavg\":[0,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28403720,\"nice\":16730,\"sys\":4577110,\"idle\":1789817410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28219870,\"nice\":15440,\"sys\":4597720,\"idle\":1789864170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5989,\"sum\":59629}}}"}
2025-03-15T03:14:41.914875+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008481914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:15:41.918748+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742008541918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2810904576,\"uptime\":1828420.24,\"totalMem\":4018151424,\"loadavg\":[0,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28404270,\"nice\":16730,\"sys\":4577240,\"idle\":1789876420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28220580,\"nice\":15440,\"sys\":4597880,\"idle\":1789923180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5990,\"sum\":59627}}}"}
2025-03-15T03:15:41.918856+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008541918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:16:41.914757+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742008601914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2810687488,\"uptime\":1828480.24,\"totalMem\":4018151424,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28404920,\"nice\":16730,\"sys\":4577370,\"idle\":1789935510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28221190,\"nice\":15440,\"sys\":4598020,\"idle\":1789982210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5991,\"sum\":59629}}}"}
2025-03-15T03:16:41.914870+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008601914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:17:24.262159+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008644262,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:17:24.262940+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008644262,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:17:41.914793+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742008661914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2810707968,\"uptime\":1828540.24,\"totalMem\":4018151424,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28405640,\"nice\":16730,\"sys\":4577470,\"idle\":1789994540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28221800,\"nice\":15440,\"sys\":4598160,\"idle\":1790041270,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5998,\"sum\":59626}}}"}
2025-03-15T03:17:41.914894+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008661914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:22:25.294298+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008945294,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:22:25.295062+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008945294,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:22:41.914775+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742008961914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2810368000,\"uptime\":1828840.24,\"totalMem\":4018151424,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28408910,\"nice\":16730,\"sys\":4578090,\"idle\":1790289450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28224980,\"nice\":15440,\"sys\":4598840,\"idle\":1790336060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6001,\"sum\":59625}}}"}
2025-03-15T03:22:41.914892+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742008961914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:27:26.230380+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742009246230,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:27:26.231206+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742009246231,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:28:41.914753+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742009321914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2809991168,\"uptime\":1829200.24,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28413070,\"nice\":16730,\"sys\":4578910,\"idle\":1790643660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28229150,\"nice\":15440,\"sys\":4599640,\"idle\":1790690360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5987,\"sum\":59631}}}"}
2025-03-15T03:28:41.914879+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742009321914,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:30:41.918772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742009441918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2809098240,\"uptime\":1829320.24,\"totalMem\":4018151424,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28414190,\"nice\":16730,\"sys\":4579210,\"idle\":1790761750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28230490,\"nice\":15440,\"sys\":4599880,\"idle\":1790808440,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5989,\"sum\":59634}}}"}
2025-03-15T03:30:41.918863+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742009441918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:33:41.918780+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742009621918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808758272,\"uptime\":1829500.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28415950,\"nice\":16730,\"sys\":4579490,\"idle\":1790938920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28232280,\"nice\":15440,\"sys\":4600180,\"idle\":1790985590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5988,\"sum\":59630}}}"}
2025-03-15T03:33:41.918868+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742009621918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:34:41.918781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742009681918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2809282560,\"uptime\":1829560.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28416600,\"nice\":16730,\"sys\":4579620,\"idle\":1790998000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28232870,\"nice\":15440,\"sys\":4600260,\"idle\":1791044630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5992,\"sum\":59635}}}"}
2025-03-15T03:34:41.918806+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742009681918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:38:41.918776+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742009921918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808987648,\"uptime\":1829800.24,\"totalMem\":4018151424,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28419430,\"nice\":16730,\"sys\":4580040,\"idle\":1791234220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28235520,\"nice\":15440,\"sys\":4600840,\"idle\":1791280850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":24,\"num\":5993,\"sum\":59632}}}"}
2025-03-15T03:38:41.918859+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742009921918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:40:41.918780+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742010041918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2809040896,\"uptime\":1829920.24,\"totalMem\":4018151424,\"loadavg\":[0.06,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28420640,\"nice\":16730,\"sys\":4580220,\"idle\":1791352350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28236770,\"nice\":15440,\"sys\":4601090,\"idle\":1791398840,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5992,\"sum\":59629}}}"}
2025-03-15T03:40:41.918879+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742010041918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:46:41.918833+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742010401918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808819712,\"uptime\":1830280.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28424280,\"nice\":16730,\"sys\":4580950,\"idle\":1791706560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28240360,\"nice\":15440,\"sys\":4601880,\"idle\":1791753120,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5986,\"sum\":59633}}}"}
2025-03-15T03:46:41.918918+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742010401918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:47:30.295723+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742010450295,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T03:47:30.296501+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742010450296,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T03:50:41.918759+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742010641918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2809016320,\"uptime\":1830520.25,\"totalMem\":4018151424,\"loadavg\":[0.07,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28426580,\"nice\":16730,\"sys\":4581400,\"idle\":1791942670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28242840,\"nice\":15440,\"sys\":4602390,\"idle\":1791989280,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5988,\"sum\":59630}}}"}
2025-03-15T03:50:41.918823+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742010641918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:54:41.918774+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742010881918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2802294784,\"uptime\":1830760.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28429820,\"nice\":16730,\"sys\":4581840,\"idle\":1792178470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28246140,\"nice\":15440,\"sys\":4602860,\"idle\":1792225080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5991,\"sum\":59631}}}"}
2025-03-15T03:54:41.918844+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742010881918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T03:57:41.918800+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742011061918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2802307072,\"uptime\":1830940.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28431610,\"nice\":16730,\"sys\":4582150,\"idle\":1792355610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28247740,\"nice\":15440,\"sys\":4603160,\"idle\":1792402200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5997,\"sum\":59632}}}"}
2025-03-15T03:57:41.918848+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742011061918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:05:41.918821+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742011541918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2805989376,\"uptime\":1831420.24,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28436720,\"nice\":16730,\"sys\":4583220,\"idle\":1792827920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28253330,\"nice\":15440,\"sys\":4604260,\"idle\":1792874630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5987,\"sum\":59631}}}"}
2025-03-15T04:05:41.918873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742011541918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:06:41.918774+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742011601918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2806366208,\"uptime\":1831480.24,\"totalMem\":4018151424,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28437340,\"nice\":16730,\"sys\":4583370,\"idle\":1792887000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28254040,\"nice\":15440,\"sys\":4604380,\"idle\":1792933670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59632}}}"}
2025-03-15T04:06:41.918840+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742011601918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:07:34.259010+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742011654258,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T04:07:34.259897+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742011654259,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T04:17:41.918777+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742012261918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2805497856,\"uptime\":1832140.24,\"totalMem\":4018151424,\"loadavg\":[0,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28444250,\"nice\":16730,\"sys\":4584680,\"idle\":1793536630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28261260,\"nice\":15440,\"sys\":4605760,\"idle\":1793583210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":6000,\"sum\":59621}}}"}
2025-03-15T04:17:41.918889+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742012261918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:22:37.273813+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742012557273,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T04:22:37.274617+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742012557274,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T04:23:41.918767+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742012621918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2797285376,\"uptime\":1832500.25,\"totalMem\":4018151424,\"loadavg\":[0.1,0.07,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28449420,\"nice\":16730,\"sys\":4585520,\"idle\":1793890090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28265850,\"nice\":15440,\"sys\":4606590,\"idle\":1793936750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5990,\"sum\":59625}}}"}
2025-03-15T04:23:41.918899+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742012621918,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:31:41.922756+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742013101922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2796875776,\"uptime\":1832980.25,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28454170,\"nice\":16730,\"sys\":4586500,\"idle\":1794362480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28270810,\"nice\":15440,\"sys\":4607660,\"idle\":1794409250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5990,\"sum\":59636}}}"}
2025-03-15T04:31:41.922873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742013101922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:37:40.299247+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742013460299,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T04:37:40.300023+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742013460299,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T04:42:41.234870+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742013761234,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T04:42:41.235710+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742013761235,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T04:44:41.922814+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742013881922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2801664000,\"uptime\":1833760.25,\"totalMem\":4018151424,\"loadavg\":[0.03,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28462530,\"nice\":16730,\"sys\":4588260,\"idle\":1795130050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28279030,\"nice\":15440,\"sys\":4609250,\"idle\":1795176900,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5990,\"sum\":59633}}}"}
2025-03-15T04:44:41.922908+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742013881922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:45:41.922831+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742013941922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2801434624,\"uptime\":1833820.25,\"totalMem\":4018151424,\"loadavg\":[0.01,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28463120,\"nice\":16730,\"sys\":4588370,\"idle\":1795189010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28279590,\"nice\":15440,\"sys\":4609390,\"idle\":1795235940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5991,\"sum\":59628}}}"}
2025-03-15T04:45:41.922903+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742013941922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:52:41.926781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742014361926,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2802790400,\"uptime\":1834240.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28467670,\"nice\":16730,\"sys\":4589180,\"idle\":1795602320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28284320,\"nice\":15440,\"sys\":4610130,\"idle\":1795649110,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5991,\"sum\":59631}}}"}
2025-03-15T04:52:41.926854+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742014361926,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:54:41.926768+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742014481926,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2818048000,\"uptime\":1834360.25,\"totalMem\":4018151424,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28468970,\"nice\":16730,\"sys\":4589500,\"idle\":1795720150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28286140,\"nice\":15440,\"sys\":4610390,\"idle\":1795766650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5990,\"sum\":59632}}}"}
2025-03-15T04:54:41.926878+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742014481926,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:55:41.922782+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742014541922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2814029824,\"uptime\":1834420.25,\"totalMem\":4018151424,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28469560,\"nice\":16730,\"sys\":4589630,\"idle\":1795779140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28286770,\"nice\":15440,\"sys\":4610500,\"idle\":1795825670,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":24,\"num\":5989,\"sum\":59631}}}"}
2025-03-15T04:55:41.922894+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742014541922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:56:41.922788+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742014601922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2814029824,\"uptime\":1834480.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28470180,\"nice\":16730,\"sys\":4589770,\"idle\":1795838190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28287320,\"nice\":15440,\"sys\":4610610,\"idle\":1795884740,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5987,\"sum\":59630}}}"}
2025-03-15T04:56:41.922868+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742014601922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T04:58:41.922815+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742014721922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2813100032,\"uptime\":1834600.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28471380,\"nice\":16730,\"sys\":4589980,\"idle\":1795956310,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28288420,\"nice\":15440,\"sys\":4610870,\"idle\":1796002760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5997,\"sum\":59626}}}"}
2025-03-15T04:58:41.922924+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742014721922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:02:41.922838+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742014961922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2811068416,\"uptime\":1834840.25,\"totalMem\":4018151424,\"loadavg\":[0.13,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28474830,\"nice\":16730,\"sys\":4590400,\"idle\":1796192400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28291080,\"nice\":15440,\"sys\":4611390,\"idle\":1796238960,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5990,\"sum\":59635}}}"}
2025-03-15T05:02:41.922906+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742014961922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:05:41.922764+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742015141922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2810126336,\"uptime\":1835020.25,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28476700,\"nice\":16730,\"sys\":4590760,\"idle\":1796369460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28293010,\"nice\":15440,\"sys\":4611800,\"idle\":1796416130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59630}}}"}
2025-03-15T05:05:41.922886+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742015141922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:07:41.922760+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742015261922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808684544,\"uptime\":1835140.25,\"totalMem\":4018151424,\"loadavg\":[0.29,0.07,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28478010,\"nice\":16730,\"sys\":4591000,\"idle\":1796487450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28294230,\"nice\":15440,\"sys\":4612030,\"idle\":1796534290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5992,\"sum\":59632}}}"}
2025-03-15T05:07:41.922878+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742015261922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:10:41.922758+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742015441922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2807861248,\"uptime\":1835320.25,\"totalMem\":4018151424,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28479890,\"nice\":16730,\"sys\":4591380,\"idle\":1796664490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28296650,\"nice\":15440,\"sys\":4612430,\"idle\":1796711460,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5987,\"sum\":59632}}}"}
2025-03-15T05:10:41.922873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742015441922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:11:41.922773+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742015501922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2807877632,\"uptime\":1835380.25,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28480670,\"nice\":16730,\"sys\":4591520,\"idle\":1796723500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28297610,\"nice\":15440,\"sys\":4612540,\"idle\":1796770510,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5989,\"sum\":59629}}}"}
2025-03-15T05:11:41.922893+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742015501922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:12:41.922768+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742015561922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2807889920,\"uptime\":1835440.25,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28481510,\"nice\":16730,\"sys\":4591640,\"idle\":1796782550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28298260,\"nice\":15440,\"sys\":4612700,\"idle\":1796829570,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5990,\"sum\":59627}}}"}
2025-03-15T05:12:41.922797+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742015561922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:14:41.922782+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742015681922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2807828480,\"uptime\":1835560.25,\"totalMem\":4018151424,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28482600,\"nice\":16730,\"sys\":4591890,\"idle\":1796900750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28299450,\"nice\":15440,\"sys\":4612920,\"idle\":1796947550,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5988,\"sum\":59631}}}"}
2025-03-15T05:14:41.922861+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742015681922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:16:41.922766+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742015801922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808815616,\"uptime\":1835680.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28483710,\"nice\":16730,\"sys\":4592130,\"idle\":1797018820,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28300640,\"nice\":15440,\"sys\":4613130,\"idle\":1797065590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5988,\"sum\":59631}}}"}
2025-03-15T05:16:41.922839+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742015801922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:17:41.922783+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742015861922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808094720,\"uptime\":1835740.25,\"totalMem\":4018151424,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28484690,\"nice\":16730,\"sys\":4592250,\"idle\":1797077770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28301360,\"nice\":15440,\"sys\":4613270,\"idle\":1797124690,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5988,\"sum\":59633}}}"}
2025-03-15T05:17:41.922847+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742015861922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:20:41.922779+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742016041922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808631296,\"uptime\":1835920.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28487290,\"nice\":16730,\"sys\":4592640,\"idle\":1797254870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28303580,\"nice\":15440,\"sys\":4613650,\"idle\":1797301790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5990,\"sum\":59630}}}"}
2025-03-15T05:20:41.922893+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742016041922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:22:41.922781+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742016161922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808152064,\"uptime\":1836040.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28488770,\"nice\":16730,\"sys\":4592940,\"idle\":1797372960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28304970,\"nice\":15440,\"sys\":4613860,\"idle\":1797419850,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":20,\"num\":5991,\"sum\":59635}}}"}
2025-03-15T05:22:41.922843+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742016161922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:22:49.281604+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742016169281,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T05:22:49.282412+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742016169282,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T05:30:41.922759+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742016641922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808418304,\"uptime\":1836520.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28494160,\"nice\":16730,\"sys\":4593890,\"idle\":1797844990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28311270,\"nice\":15440,\"sys\":4614840,\"idle\":1797891580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5991,\"sum\":59628}}}"}
2025-03-15T05:30:41.922840+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742016641922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:34:41.922785+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742016881922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2812055552,\"uptime\":1836760.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28496250,\"nice\":16730,\"sys\":4594380,\"idle\":1798081090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28313540,\"nice\":15440,\"sys\":4615350,\"idle\":1798127770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":5991,\"sum\":59634}}}"}
2025-03-15T05:34:41.922875+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742016881922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:40:41.922766+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742017241922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2812432384,\"uptime\":1837120.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28499970,\"nice\":16730,\"sys\":4595210,\"idle\":1798435220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28317040,\"nice\":15440,\"sys\":4616140,\"idle\":1798482080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5990,\"sum\":59628}}}"}
2025-03-15T05:40:41.922949+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742017241922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:43:41.922774+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742017421922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2811940864,\"uptime\":1837300.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28501950,\"nice\":16730,\"sys\":4595570,\"idle\":1798612320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28318960,\"nice\":15440,\"sys\":4616480,\"idle\":1798659220,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5997,\"sum\":59623}}}"}
2025-03-15T05:43:41.922891+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742017421922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:44:41.922772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742017481922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2811928576,\"uptime\":1837360.25,\"totalMem\":4018151424,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28502540,\"nice\":16730,\"sys\":4595680,\"idle\":1798671400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28319630,\"nice\":15440,\"sys\":4616580,\"idle\":1798718320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5991,\"sum\":59631}}}"}
2025-03-15T05:44:41.922835+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742017481922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:46:41.922772+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742017601922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2812420096,\"uptime\":1837480.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28503820,\"nice\":16730,\"sys\":4595910,\"idle\":1798789460,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28320790,\"nice\":15440,\"sys\":4616820,\"idle\":1798836450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5989,\"sum\":59634}}}"}
2025-03-15T05:46:41.922887+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742017601922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:47:54.297858+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742017674297,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T05:47:54.298583+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742017674298,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T05:48:41.922788+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742017721922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2814779392,\"uptime\":1837600.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28504980,\"nice\":16730,\"sys\":4596170,\"idle\":1798907580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28321960,\"nice\":15440,\"sys\":4617040,\"idle\":1798954520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":19,\"num\":6001,\"sum\":59630}}}"}
2025-03-15T05:48:41.922829+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742017721922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:51:41.922769+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742017901922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2816679936,\"uptime\":1837780.25,\"totalMem\":4018151424,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28506740,\"nice\":16730,\"sys\":4596480,\"idle\":1799084730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28323550,\"nice\":15440,\"sys\":4617460,\"idle\":1799131630,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5992,\"sum\":59633}}}"}
2025-03-15T05:51:41.922873+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742017901922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:53:41.922786+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742018021922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2809319424,\"uptime\":1837900.25,\"totalMem\":4018151424,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28508300,\"nice\":16730,\"sys\":4596810,\"idle\":1799202440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28325040,\"nice\":15440,\"sys\":4617740,\"idle\":1799249330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18,\"num\":5997,\"sum\":59628}}}"}
2025-03-15T05:53:41.922835+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742018021922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T05:58:41.922786+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742018321922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2807058432,\"uptime\":1838200.25,\"totalMem\":4018151424,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28511290,\"nice\":16730,\"sys\":4597370,\"idle\":1799497690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28328420,\"nice\":15440,\"sys\":4618340,\"idle\":1799544590,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":6003,\"sum\":59629}}}"}
2025-03-15T05:58:41.922894+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742018321922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T06:06:41.922762+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742018801922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2805932032,\"uptime\":1838680.25,\"totalMem\":4018151424,\"loadavg\":[0.15,0.11,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28516000,\"nice\":16730,\"sys\":4598320,\"idle\":1799970000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28333330,\"nice\":15440,\"sys\":4619350,\"idle\":1800017080,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5992,\"sum\":59633}}}"}
2025-03-15T06:06:41.922863+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742018801922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T06:14:41.922776+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742019281922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2808659968,\"uptime\":1839160.25,\"totalMem\":4018151424,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28521710,\"nice\":16870,\"sys\":4599460,\"idle\":1800441730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28338470,\"nice\":15440,\"sys\":4620400,\"idle\":1800489140,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5992,\"sum\":59634}}}"}
2025-03-15T06:14:41.922860+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742019281922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T06:18:00.263178+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742019480263,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T06:18:00.264056+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742019480263,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T06:27:41.922787+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742020061922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2809688064,\"uptime\":1839940.25,\"totalMem\":4018151424,\"loadavg\":[0.06,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28529920,\"nice\":16870,\"sys\":4601020,\"idle\":1801208870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28347500,\"nice\":15440,\"sys\":4622110,\"idle\":1801256040,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":17,\"num\":5989,\"sum\":59633}}}"}
2025-03-15T06:27:41.922876+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742020061922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}
2025-03-15T06:28:02.246701+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742020082246,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Connected to Redis"}
2025-03-15T06:28:02.247550+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742020082247,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Redis client ready"}
2025-03-15T06:29:41.922767+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":20,"time":1742020181922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-notifier' to topic 'metrics': {\"service\":\"icc-notifier\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2809335808,\"uptime\":1840060.25,\"totalMem\":4018151424,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28531040,\"nice\":16870,\"sys\":4601220,\"idle\":1801326910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":28348700,\"nice\":15440,\"sys\":4622360,\"idle\":1801374210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16,\"num\":5994,\"sum\":59631}}}"}
2025-03-15T06:29:41.922929+00:00 23e9e8f0-d617-41d4-92c1-a6a658b31c6c app[app.1] {"level":30,"time":1742020181922,"pid":70,"hostname":"dyno-030085e3-90d6-4842-a32b-e00e8032c402","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-notifier' to Kafka topic 'metrics'"}